Went to chilis on Friday evening and didn't expect to have such a good experience. The staff was polite n attentive. The food came out fast and it was good. our server was very good at checking if we were good. Keep up the good work guys, we will definitely eat there again... Soon!
(4)
Michael L.
From the foh to the back, this place is chil'in. I have come here three times in the past 2 weeks and when that happens, that means somethings good -- real good. The hosts, servers are exceptionally friendly, courteous and attentive. I couldn't grasp any evidence of past reviews here that has given this place fallen stars. Servers greet and routine you, without it feeling, erm... routine. I must have had quite a few refills, because they are kind enough to keep watch and offer refills. The food here is consistently good and great deals to go along. They have lunch specials as little as $7 for chicken quesadillas that come with soup or salad. They have awesome burgers and a cool kids menu too. I find this place, covers just about everyone and welcomes all. come here for burgers, fries, traditional ribs, shakes, fries, soups and even chili. Great selection of music to match the atmosphere.
(5)
Scott H.
We went there because we were given a gift card. We should have just shred the gift card, it was absolutely horrible. I ordered chili for an appetizer and my wife ordered loaded baked potato soup for hers. Both were meh, but in comparison to our entrees they were spectacular! I ordered chicken fajitas, and the amount of condiments they give you is astoundingly cheap. I bet there were no more than 15 strands of cheese in the little bowl I had, and others were not much more. Of course, no amount of those condiments were going to mask the flavor of the bland frozen chicken breast that was still cold in a few places. I paid an extra .99 for some awfully bland rice and runny black beans. My wife ordered Original Chicken Crispers or something like that. They tasted like greasy chicken mcnuggets that left a horrendous and greasy after taste in your mouth. The unsweetened iced tea was the best part of the meal, and it wasn't that good as we had to ask for lemon. If you're thinking of going, do yourself a favor and just don't. Go down Grape Street, turn left on McArthur Ave, and head East on 22 until you get to airport road. Go to Copperhead Grill instead. You can thank me later.
(1)
Aaron M.
Ordered the Southwestern Egg Rolls and the Spicy Shrimp Tacos. The Southwestern Egg Rolls were okay. I liked the dipping sauce. I didn't like the Spicy Shrimp Tacos too much. The sauce was everywhere and dripped all over the plate as I ate. The shrimp were small.
(3)
Nicholas C.
So far I am quite dispapointed. Very slow service. I ordered the deep fried pickles and received 6 small slices of pickle. I am not sure if they are serious or if this is a joke. The fries are ice cold... Not coming back to this location.
(1)
al n.
Decent food for this type of restaurant, pretty standard menu. Food was well prepared and tasty, although the service was a little slow. There was a very noisy child at an adjacent table who was continually shrieking loudly, which was so annoying that we eventually called over the mgr. He said they 'were leaving soon". Which they didn't. The only other negative part of our visit came when ordering drinks. For some reason, there are NO prices on the drink menu! Not sure the reason for this, but it's highly annoying since you don't know what you're ordering costs. Maybe that's the whole idea, but it's a stupid one. Think we'll take our business in the future to a restaurant that's more honest and transparent about their menu pricing.
(2)
Christopher C.
There are some fairly brutal reviews on here of this Chili's and I get it. The place is a chain restaurant for starters and it has been here forever at this point and more than likely they have let their collective guard down and have fallen into the sucking that is restaurant mediocrity hell. You know the hell where even though it's a chain and all things are supposed to be standardized and homogenized to the point of blandness, you never know what you may get from visit to visit. Now I will start off by saying that I had not been to this Chili's in easily a decade and swore it off years ago due to many of incorrectly cooked burgers and service that used to remind me of the pot smoking idiots at the 49 cent hamburger stand on Hanover Avenue. But seeing as Chili's recently put out some BOGO entree coupons for Lunch and Dinner it was time to dip a toe back in the water. When we arrived it was early. As in five after eleven early, but we had to be in and out quick so hence the early start time. At the door one of their servers met us and she clearly was not happy to have customers so early. She walked us over to the bar area and just flipped the menus on a table and kept walking into the kitchen. Great start. (No one here wears name tags so I have no idea who the A-hole was.) Eventually out server "D" came over and got our drink order and mercifully she was one hundred times more pleasant than the little troll that "greeted us" at the door. The drinks came quick and our entrees took about twenty minutes to come to the table. We kept it simple ordering an entree salad and the Margareta Chicken which was a grilled chicken breast sitting on a mound of rice and beans. Both dishes were decent temperature wise/flavor wise/ and presentation wise. Now mind you this ain't five star cuisine by a long shot but as much as I want to rip them because it's a chain I honestly can't. Other than the troll at the door in the beginning and briefly being given the wrong check at the end everything else was just what you would expect at a place like Chili's. Simple, bland, homogenized food and experience that will neither disappoint you but nor will it wow you.
(3)
Chris G.
Went for dinner and never went back. The chicken fingers my wife ordered were raw inside it looked like pepto bismol and that's when we left. The food was shit!!!!!!
(1)
Anthony L.
Used to frequent this location and usually have prompt, courteous service. On Easter, my kids wanted to go there so we did. They were going to sit us at a table but we asked if we could be moved to a booth. Waitress said no problem. The place had maybe four tables with patrons. They kept moving us all over the place and the manager copped an attitude. The waitress was not to blame but the manager kept moving us. My wife finally said ya know what, forget it. If you are too lazy to travel an extra ten feet to a booth then we are leaving. Anybody who has ever been here knows the kitchen opens to the bathroom. This same manager who looks like he is ten picked a good one from his schnoze before leaving the kitchen. Even my 5 yr old asked why did the bathrooms smell so bad.
(1)
Amanda W.
I'll keep it short. This place is horrible. From the food to the service..just horrible!
(1)
Candi K.
It's standard American chain food. We'll eat there from time to time if we're up at the mall around meal times and the wait isn't too long. I like their southwest chicken egg rolls and they have an okay tex-mex offering. I wouldn't drive out of my way to eat here, but I've found the service and the food to be decent for a chain.
(3)
Missy J.
Please do yourself a favor and go to Olive Garden or Longhorn next door, Boston Market, or even Old Country Buffet (Hogtown, as my children call it) before you subject yourself to this filthy, awful restaurant. We have dined at many Chili's in many states, and never have I ever seen one so dirty or poorly run. It was new Year's Day, and my husband wanted one of their burgers. There was no host at the door, and there were 2-3 groups of people in front of us waiting to be seated. Eventually, after waiting what seemed liked an extraordinary amount of time, a server finally broke down and seated us all. We were in the area with the tables kind of behind and to the right of the hostess stand. it was forever before our server came to get our drink orders, and we tried to say that we were ready to order, but she just walked away and acted like she didn't hear us. After we did place our order, she never returned, we were out of drinks (Duh, it's New Year's Day, everyone is going to be dehydrated!!!) and no server would even make eye contact with a customer, lest they be asked for something. When we did get our food, everything was dripping in grease-even my grilled chicken salad. The lettuce was all wilted and greasy. It turned my stomach. While we're eating, a couple of servers come to start their shifts, it appeared, and just stood at the host stand chit-chatting, when a good manager would have put them to work. Then the manager came out of the back and was high-fiving the 2 of them, chatting with them, oblivious to the fact that every single table in the place looked like they were looking around and unhappy. When we got home, I went to the company's web site and wrote them a very polite description of my visit. I didn't want anything for free, I just wanted to know that someone was made aware of how disgustingly dirty and how the manager seemed oblivious to the situation. Not even a form letter did we receive. But they were kind enough to spam me relentlessly with coupons in my email. Even if they were giving it away for free, I would never, ever set foot into that place again.
(1)
Matt S.
We decided to eat here because of a BOGO coupon. That they don't have for lunch on a weekend, so the manager just took off the lesser of the two meals on our check. Would've probably helped if it actually said you couldn't use the coupon on a weekend somewhere printed on the coupon itself. Anyways, my fiance ordered a chicken quesadilla salad explosion and i got the grilled shrimp tacos. It took a very long time for us to get our order. They weren't very busy on a saturday at noon either. Anyways, my shrimp taco was actually really good although it was also uber spicy, had Jess ordered it she would've been dissaponted. It came with great white rice and even spicier black bean chili. A bit of an indigestion meal wating to happen. Jess's salad was huge and she felt they put way too much dressing on and some of the lettuce was turning. That's kinda gross. She wasn't very happy. So, I really don't think we'll be going back anytime too soon.
(2)
Kris G.
We used to come here often a few years ago before we stopped going to chain restaurants. The service was unreliable so we decided we were done with bad restaurant experiences. I haven't been here in over 2 years and it turns out we haven't been missing anything. Our server, Vanessa, was great and gave us a good experience. But the food is just meh. I wouldn't go out of my way to go here but if I was with a group of people and they wanted to go, I wouldn't put up a fight.
(2)
Vanessa W.
Offers Tex Mex food at reasonable prices. I love their fajitas. Good atmosphere and staff. UPDATE: Just went here with my family and had a terrible experience. The waiter was slow, mumbled and didn't smile once. They seated us next to the menu station, so menus and markers fell on my mother's head several times throughout the meal. The food stank. Nothing like I remembered. The waiter didn't even ask us if we wanted dessert. Overall, horrible. Don't go there!
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Very Loud Alcohol : Full Bar Outdoor Seating : Yes Has TV : Yes Waiter Service : Yes Caters : Yes
Hav E.
Went to chilis on Friday evening and didn't expect to have such a good experience. The staff was polite n attentive. The food came out fast and it was good. our server was very good at checking if we were good. Keep up the good work guys, we will definitely eat there again... Soon!
(4)Michael L.
From the foh to the back, this place is chil'in. I have come here three times in the past 2 weeks and when that happens, that means somethings good -- real good. The hosts, servers are exceptionally friendly, courteous and attentive. I couldn't grasp any evidence of past reviews here that has given this place fallen stars. Servers greet and routine you, without it feeling, erm... routine. I must have had quite a few refills, because they are kind enough to keep watch and offer refills. The food here is consistently good and great deals to go along. They have lunch specials as little as $7 for chicken quesadillas that come with soup or salad. They have awesome burgers and a cool kids menu too. I find this place, covers just about everyone and welcomes all. come here for burgers, fries, traditional ribs, shakes, fries, soups and even chili. Great selection of music to match the atmosphere.
(5)Scott H.
We went there because we were given a gift card. We should have just shred the gift card, it was absolutely horrible. I ordered chili for an appetizer and my wife ordered loaded baked potato soup for hers. Both were meh, but in comparison to our entrees they were spectacular! I ordered chicken fajitas, and the amount of condiments they give you is astoundingly cheap. I bet there were no more than 15 strands of cheese in the little bowl I had, and others were not much more. Of course, no amount of those condiments were going to mask the flavor of the bland frozen chicken breast that was still cold in a few places. I paid an extra .99 for some awfully bland rice and runny black beans. My wife ordered Original Chicken Crispers or something like that. They tasted like greasy chicken mcnuggets that left a horrendous and greasy after taste in your mouth. The unsweetened iced tea was the best part of the meal, and it wasn't that good as we had to ask for lemon. If you're thinking of going, do yourself a favor and just don't. Go down Grape Street, turn left on McArthur Ave, and head East on 22 until you get to airport road. Go to Copperhead Grill instead. You can thank me later.
(1)Aaron M.
Ordered the Southwestern Egg Rolls and the Spicy Shrimp Tacos. The Southwestern Egg Rolls were okay. I liked the dipping sauce. I didn't like the Spicy Shrimp Tacos too much. The sauce was everywhere and dripped all over the plate as I ate. The shrimp were small.
(3)Nicholas C.
So far I am quite dispapointed. Very slow service. I ordered the deep fried pickles and received 6 small slices of pickle. I am not sure if they are serious or if this is a joke. The fries are ice cold... Not coming back to this location.
(1)al n.
Decent food for this type of restaurant, pretty standard menu. Food was well prepared and tasty, although the service was a little slow. There was a very noisy child at an adjacent table who was continually shrieking loudly, which was so annoying that we eventually called over the mgr. He said they 'were leaving soon". Which they didn't. The only other negative part of our visit came when ordering drinks. For some reason, there are NO prices on the drink menu! Not sure the reason for this, but it's highly annoying since you don't know what you're ordering costs. Maybe that's the whole idea, but it's a stupid one. Think we'll take our business in the future to a restaurant that's more honest and transparent about their menu pricing.
(2)Christopher C.
There are some fairly brutal reviews on here of this Chili's and I get it. The place is a chain restaurant for starters and it has been here forever at this point and more than likely they have let their collective guard down and have fallen into the sucking that is restaurant mediocrity hell. You know the hell where even though it's a chain and all things are supposed to be standardized and homogenized to the point of blandness, you never know what you may get from visit to visit. Now I will start off by saying that I had not been to this Chili's in easily a decade and swore it off years ago due to many of incorrectly cooked burgers and service that used to remind me of the pot smoking idiots at the 49 cent hamburger stand on Hanover Avenue. But seeing as Chili's recently put out some BOGO entree coupons for Lunch and Dinner it was time to dip a toe back in the water. When we arrived it was early. As in five after eleven early, but we had to be in and out quick so hence the early start time. At the door one of their servers met us and she clearly was not happy to have customers so early. She walked us over to the bar area and just flipped the menus on a table and kept walking into the kitchen. Great start. (No one here wears name tags so I have no idea who the A-hole was.) Eventually out server "D" came over and got our drink order and mercifully she was one hundred times more pleasant than the little troll that "greeted us" at the door. The drinks came quick and our entrees took about twenty minutes to come to the table. We kept it simple ordering an entree salad and the Margareta Chicken which was a grilled chicken breast sitting on a mound of rice and beans. Both dishes were decent temperature wise/flavor wise/ and presentation wise. Now mind you this ain't five star cuisine by a long shot but as much as I want to rip them because it's a chain I honestly can't. Other than the troll at the door in the beginning and briefly being given the wrong check at the end everything else was just what you would expect at a place like Chili's. Simple, bland, homogenized food and experience that will neither disappoint you but nor will it wow you.
(3)Chris G.
Went for dinner and never went back. The chicken fingers my wife ordered were raw inside it looked like pepto bismol and that's when we left. The food was shit!!!!!!
(1)Anthony L.
Used to frequent this location and usually have prompt, courteous service. On Easter, my kids wanted to go there so we did. They were going to sit us at a table but we asked if we could be moved to a booth. Waitress said no problem. The place had maybe four tables with patrons. They kept moving us all over the place and the manager copped an attitude. The waitress was not to blame but the manager kept moving us. My wife finally said ya know what, forget it. If you are too lazy to travel an extra ten feet to a booth then we are leaving. Anybody who has ever been here knows the kitchen opens to the bathroom. This same manager who looks like he is ten picked a good one from his schnoze before leaving the kitchen. Even my 5 yr old asked why did the bathrooms smell so bad.
(1)Amanda W.
I'll keep it short. This place is horrible. From the food to the service..just horrible!
(1)Candi K.
It's standard American chain food. We'll eat there from time to time if we're up at the mall around meal times and the wait isn't too long. I like their southwest chicken egg rolls and they have an okay tex-mex offering. I wouldn't drive out of my way to eat here, but I've found the service and the food to be decent for a chain.
(3)Missy J.
Please do yourself a favor and go to Olive Garden or Longhorn next door, Boston Market, or even Old Country Buffet (Hogtown, as my children call it) before you subject yourself to this filthy, awful restaurant. We have dined at many Chili's in many states, and never have I ever seen one so dirty or poorly run. It was new Year's Day, and my husband wanted one of their burgers. There was no host at the door, and there were 2-3 groups of people in front of us waiting to be seated. Eventually, after waiting what seemed liked an extraordinary amount of time, a server finally broke down and seated us all. We were in the area with the tables kind of behind and to the right of the hostess stand. it was forever before our server came to get our drink orders, and we tried to say that we were ready to order, but she just walked away and acted like she didn't hear us. After we did place our order, she never returned, we were out of drinks (Duh, it's New Year's Day, everyone is going to be dehydrated!!!) and no server would even make eye contact with a customer, lest they be asked for something. When we did get our food, everything was dripping in grease-even my grilled chicken salad. The lettuce was all wilted and greasy. It turned my stomach. While we're eating, a couple of servers come to start their shifts, it appeared, and just stood at the host stand chit-chatting, when a good manager would have put them to work. Then the manager came out of the back and was high-fiving the 2 of them, chatting with them, oblivious to the fact that every single table in the place looked like they were looking around and unhappy. When we got home, I went to the company's web site and wrote them a very polite description of my visit. I didn't want anything for free, I just wanted to know that someone was made aware of how disgustingly dirty and how the manager seemed oblivious to the situation. Not even a form letter did we receive. But they were kind enough to spam me relentlessly with coupons in my email. Even if they were giving it away for free, I would never, ever set foot into that place again.
(1)Matt S.
We decided to eat here because of a BOGO coupon. That they don't have for lunch on a weekend, so the manager just took off the lesser of the two meals on our check. Would've probably helped if it actually said you couldn't use the coupon on a weekend somewhere printed on the coupon itself. Anyways, my fiance ordered a chicken quesadilla salad explosion and i got the grilled shrimp tacos. It took a very long time for us to get our order. They weren't very busy on a saturday at noon either. Anyways, my shrimp taco was actually really good although it was also uber spicy, had Jess ordered it she would've been dissaponted. It came with great white rice and even spicier black bean chili. A bit of an indigestion meal wating to happen. Jess's salad was huge and she felt they put way too much dressing on and some of the lettuce was turning. That's kinda gross. She wasn't very happy. So, I really don't think we'll be going back anytime too soon.
(2)Kris G.
We used to come here often a few years ago before we stopped going to chain restaurants. The service was unreliable so we decided we were done with bad restaurant experiences. I haven't been here in over 2 years and it turns out we haven't been missing anything. Our server, Vanessa, was great and gave us a good experience. But the food is just meh. I wouldn't go out of my way to go here but if I was with a group of people and they wanted to go, I wouldn't put up a fight.
(2)Vanessa W.
Offers Tex Mex food at reasonable prices. I love their fajitas. Good atmosphere and staff. UPDATE: Just went here with my family and had a terrible experience. The waiter was slow, mumbled and didn't smile once. They seated us next to the menu station, so menus and markers fell on my mother's head several times throughout the meal. The food stank. Nothing like I remembered. The waiter didn't even ask us if we wanted dessert. Overall, horrible. Don't go there!
(1)