Every time I come here, it is nothing short of excellent. Their lettuce wraps and crab Rangoon's are GREAT appetizers. Everything is fancied up and is presented beautifully. For example, the wonton soup- it has shrimp, chicken, spinach, AND wontons. If you are hesitant because it is maybe not priced like a regular Chinese restaurant, this is because it is unbelievable quality and design. I got the boom boom shrimp as my dinner as well. It technically is the "crispy honey shrimp" but we were able to substitute it for the boom boom, which is a firecracker type flavor. They offer it in appetizer size as well. Our server, Cody, was so sweet and VERY attentive. I have never been here with a sever who seemed u knowledgable or lazy. Cody added immensely to my mother and I's experience this afternoon! Will be coming back as usual!!! If you have never been here you MUST give it a try!!! It won't disappoint! :)
(5)
BJ A.
We got a gift card to PF Changs so we decided to check it(lunch time) out after going to the airport. My wife has never been here so it was exciting for her. I however have been here a few times. We decided to go with lunch specials since it was cheaper. I went with the orange chicken with brown rice and definitely pleased with my choice. My wife went with the Korean Bbq chicken with brown rice as well. She was pleased with the meal. Both our chickens tasted fresh and not left over. The rice was great too. The server was on point and attentive to our needs. No complaints about him at all. The price for PF Changs is pretty high for this kind of food in my opinion. If it wasn't for our gift card, I wouldn't have gone here to eat. 3 Stars for great food and great service. But it isn't worth the price
(3)
Lyn R.
Okay food. Just horrible service Went at a very slow time. Only several tables in whole place. Ordered appetizers and server just so unattentive. We sat for 25 minutes finally he brings apps and another server brings out our meal. So sick of poor service. We waited and waited for bill then another 10 minutes to check out. There were 5 waitstaff and 10 tables. Shouldn't be that hard. Just go to a real Chinese restaurant and get good food and service. Don't waste your time or money!
(2)
Shantanu B.
PF Changs happens to be a favorite among ladies in my life, apart from wife (friends, I swear!). Well right to the point, the Shrimp cocktail/Dynamite Shrimp and crab wontons with mango sauce are my favorite items. They are perfect companions to a draft beer or a regular mojito. For the main course, the safest bet would be PF Changs fried rice. Dan dan noodles are savory too. Service is courteous and relaxed ambiance. Perfect for dinner after a movie at nearby Cinemax.
(4)
Arlene M.
Once this restaurant was one of my favorite Chinese places. It is now a hit or miss. My girlfriend and I decided to opt for the dinner for two which included a choice of soup, eggrolls, entree, and dessert. We opted for the Won Ton soup which turned out to have shrimp in it.I was okay with that since i am a shrimp lover but was surprised to find it in my soup. Still it was good. We got two eggrolls apiece. All we had at the time were forks and knives there was no serving soup for the duck sauce. When I had finished my first eggroll the waitress was taking away my plate. I told her I wanted to eat the second one later. She said that I could put it on my main course plate that was lying there. Not really what I wanted so I opted instead to take it home with me. My girlfriend had the sesame chicken which she let me try. I found it to be very good. I had the moo goo gai pan which I thought was somewhat bland. You get a choice of brown or white rice to accompany it. The dessert we choose to share was raspberry chocolate crepe. We were given a couple of fortune cookies in advance but when we got this dessert the chocolate was scribbled on the dish and two crepes were laying on top of it with powdered sugar. They seemed kind of tough for us to eat. Again we had to ask for a separate plate and we had no knife to cut it with. We did have a nice waitress but without proper utensils it is a bit harder to enjoy the meal. Course there are plenty of chopsticks in paper wrap but we never use them. The restaurant wasn't overly busy since we arrived before the dinner hour so we didn't have to wait that long to be served. It is fairly dark inside so it makes it a little hard to see things. We will probably visit here again when the occasion warrants it but will probably try ala carte next time.
(3)
Bekah H.
Enjoyed the outside seating. The waitress was great and the dine for two options was the way to go. Lettuce wraps and spicy chicken were yummy!
(4)
Melissa M.
This has only been the second time in 10 years that I have gone to PF Changs. The food was good, I think it's a bit over rated. But it's nice to be able to tell that your chicken, is actually chicken. That's always a bonus.
(3)
Amin A.
Came here for the first time with my girlfriend after working out at LA FITNESS nearby... 5 star decor!!! Beautiful inside of the restaurant. Pretty much the aesthetics of a Chinese restaurant on hgh and steroids! It was impressive. 4 star service. Our server Ryan was super nice and attentive and gave good recommendations on what we should order. 3.5 star food. Lettuce wraps with chicken were actually really good a relatively healthy. Kung pap shrimp with rice tasted pretty delectable, and was probably my favorite entree. The pad Thai was the worst thing we got, not recommended... Tasted super bland Overall for the price I was not impressed with pf changs... Probably wouldn't go on my own.
(3)
Leigh O.
Always good and consistent. Shrimp with lobster sauce is my favorite as are the lettuce wraps, ribs, and chocolate cake. share the cake though because portion is insanely big, I wish they would offer smaller dessert portions for cheaper price. It's also much healthier to do that. For this reason they get 4 stars. Otherwise there are many healthy options eg. Brown rice, less oil if you ask, gluten free if that's your thing etc. the grilled salmon is also amazing. I had one issue in all the times I've eaten here (rice not fully cooked so it was crunchy) and they completely apologized, made a new meal(I didn't pay for it) and offered us dessert. That is customer service! If you've not been here try it. They have traditional meals and some with a twist.
(4)
Julie D.
I think PF Chang's is a nice change when craving Chinese. On our most recent visit, the place was fairly crowded after 8 pm on a Wednesday night. We asked for a booth, since all were full, we had about a 10 minute wait. But the host desk is very efficient and when a booth became available, they got it ready right away. One of the things we like is the sauce they give you and like that you can pour on the heat, if need be. Beer choices are a bit limited, but BJ is always able to find something he likes. For our meals, I got one of the winter appetizers. The Chili Shrimp Bao is 3 little warm pillows folded and filled with bibb lettuce, chili-shrimp, daikon, carrots and cucumber with tamarind-chili. This dish is fairly small, but a good dish, if you are counting calories. It comes in at 550 calories and that works for me. BJ got pad thai which was served with rice noodles and a side of brown rice. Very good. Service here is always friendly and I love the interior design of the restaurant.
(4)
Brian A.
I come here all the time for happy hour in the bar. Not only do they have great drink and appetizer specials but their bartender Lexie is the best! She is not just helpful, but provides good conversation and many laughs.
(5)
Brittany B.
I had a worm in my edamame. Other then that service and meal was fantastic. Love the lettuce wraps!!
(3)
Patrick R.
I've been to several PF Chang's and Pei Wei (the low cost version of PF Chang's in the SW), and this one is by far the worst I have been to. You would think that at a chain like PF Chang's, the food would be relatively consistent, right? I thought so too until visiting this location last night. The food was of poor quality, not well prepared and came out cold after a long wait. Ugh... miserable from end to end. Perhaps we just caught them on an off night, but it was really off...
(1)
Serena T.
I've never dined in at this location but have ordered takeout. On a recent takeout experience on a Saturday night, as I stood there waiting to pick up my order and pay I wondered why am I a patron of this sub-par Chinese chain...and why can't they implement a better takeout process, especially on a busy evening. Let's start with the takeout process, calling in and placing your order is all fine and dandy but it's when you have to pick up your food that the staff must have major operational deficiencies not to realize there's a better way to do this. I went to pick up my order on a busy Saturday evening to find the place, well busy! I saw loads of people waiting to be seated and internally had a sigh of relief knowing that I was just paying and picking up my order and would be on my way fairly quickly. WRONG! What started out as a sigh of relief transitioned into gasps of air and silent meditation trying not to freak out about the idiocy of the pick up process. It appears that they have two sets of staff - one set to handle the dine-in customers and one set to handle the takeout customers. I want to highlight that when I say set of staff there is more than one, often 2-3 staff members clogging up what could be a more efficient process I'm waiting to pay and pick up my order only to be at the back of 4 customers placing take out orders. Let me paint a picture of what's happening, 4 people in front of me each placing a ginormous order while one staff member takes the order for these customers and the other takeout staff members (2 others) stand nearby intently listening but doing absolutely nothing. Ummm...hi, I'm over here just wanting to pay and pick up my order which I can see on the counter. I'm so confused, there are like 4 cash registers and about a million staff members but only one staff member for all takeout issues regardless of whether you're placing the order or picking up. Note to PF Chang's why don't you have one staff member or create another set of staff members to solely handle the payment/pick-up portion?!?! This may have marginally increased the star rating but at the end of the day the food is also NOT good. I ordered the sesame chicken which claims to be a spicy dish but my taste buds could only taste sweetness and a sad attempt at cooking Chinese food for the masses. Do yourself a favor and just don't go here...dine in or take out!
(2)
CC C.
Let me start by saying that while the food isn't bad it's the service that makes this place worth going to. I just landed back in Pittsburgh and my mother wanted to do an early dinner after I got to the hotel. We went straight to this place, a spot we'd been to before, with the intention of trying their four course prix fixe menu. Started with egg drop soup, which is neither good or bad. Personally, I'd go for plain old miso and be happy. Next was appetizers, chicken lettuce wraps plus the pork dumplings on as extra. The lettuce wraps are a guaranteed hit for me, the pork dumplings were just okay. I'd have to try them again to be sure. They were skimpy with the lettuce, but the waitress brought us more lettuce without us having to ask. My main course was the the Asian grilled salmon. Huge piece of salmon with asparagus. The salmon was tender and absolutely delicious. Dessert for me was the salted caramel cake. Discovered this gem when I went to PF Changs in Monterey and I'm hooked. The waitress made this visit for me. Mom wasn't sure she wanted soup so the waitress brought her out the egg drop and the hot & sour soup (she didn't like either). I got a pink cherry Cosmo (hated it), she saw I didn't like it so she added sprite and made it taste so much better. She was quick, thoughtful, knowledgeable about the menu, and friendly. We tipped the 20%, but I wish I'd have tipped her more. Food was good, but she made the visit better.
(4)
Clay R.
This dining experience was one of the best I have ever had! Our waiter was extremely helpful and friendly, and he made us laugh more than a few times. Along with the service, the food was great. Unfortunately, one item that our group had ordered was taking a while to come out from the kitchen. The staff was very friendly, and our waiter and the manager apologized for it countless times. They came over to make sure we were still doing alright and to make sure we weren't angry. Overall, I have no complaints about this experience and cannot wait to go back. The manager took the item off of our bill and upgraded the dish to a more expensive item. 10 out of 10. Will return.
(5)
Frank P.
CHICKEN LETTUCE WRAPS! We love the chicken lettuce wraps from here but my girlfriend and I prefer to get takeout instead of dining in. It's always super busy and they don't staff properly. The place gets so busy and leave tables waiting but then you look up and there are 4 hostesses just standing around. However, their food is pretty good and indefinitely want to try some other menu items.
(4)
Stevie W.
I was here for a family members hockey tournament and we came in late and are quick. It was very busy but it was great service. The food did not take long at all being that we wanted to eat fast. I didn't have much money only about 25 dollars and I could easily find something on the menu! Every P.F. Changs I have been to has been fantastic!
(5)
Meghan M.
I always get sick after eating here! Servers are friendly, but the food is horrible! I ordered the Street Noodles and it looked like a pile of liquid slop. Halfway eating it, I got a terrible stomachache. I will NOT be returning!
(1)
Mary G.
Ok, so I've loved different PF Chang's in different places, and had great experiences with large groups (lettuce wrap, yum! dessert shots, wonderful!) but this last visit was sub-par. Firstly, no server should subject a toddler and preschooler to a 1 1/2 hour dinner ordeal. Yes, it took that long! We sat, and waited. We ordered, and waited. The servers were very nice, and our waitress was very nice....when we talked to her. But the wait between every stinkin' thing became an ordeal. If the food were better, it might have been worthwhile, but the sushi was meh, the food was overcooked, the summer rolls were underwhelming, and the best part of it was the vanilla ice cream. By the time we left the sparsely populated dining area all we could think was "Wow, we're cured from ever needing to eat there again!"
(2)
James G.
Our food was wonderful, as was the service. A very enjoyable dining experience.
(4)
Justine J.
I really do not know what to recommend here besides the lettuce wraps and the ginger chicken. The lettuce of the wraps are very crisp and refreshing. The ginger chicken is pretty good, but not to the point where it is "Yay! I'm a fan!" I do really like the interior - it is a bit dim, but it's pretty modern.
(3)
Will H.
As far as P.F. Chang's locations go, this one is really good. I've never sat in the main dining area - opting for the bar seating every time - but I've never had a bad experience at this location. As Faith A. said below, Stephanie is an incredible bartender/server. I can't actually speak to her bartending skills, but her server skills are excellent! She was incredibly observant when the sun was bothering my wife's eyes as the sunset reflected off of the mirror behind the bar. Without even asking, she recognized the issue and closed the curtains on the opposite side of the bar. Add to that her ability to keep up with my rapid consumption of their iced tea and a pleasant attitude, and you're looking at a great server! As with any P.F. location, get there early or you'll likely be waiting forever...or do as we do, and take a seat at the bar or at one of the first-come-first-serve tables in the bar area. If you're lucky, you'll get Stephanie as your waitress. Enjoy!
(5)
Donald C.
I had the worst restaurant experience in my life tonight. Started out ok because it was dead and things got worse from there. Server was very hurried and was ok. Problem was the food took about 30 minutes. The manager delivered our food and did apologize. We asked why the food took so long and her response was that they were busy. She came back to the table with an attitude and said she took our appetizer off and then proceeded to show me a time stamp of the order process and said it was only 26 minutes. I was shocked. I told her that I am a restaurant manager and I would never bring a time ticket to a table and argue with a guest. She then asked me if I was going to cause a scene. At that point, I just wanted to get out of there. We had 2 bites of food at that point. After I asked the manager for her card, she rolled her eyes and walked away. She then came back and comped the meal, which I was not looking for. This was the second bad experience at this location in 3 years. With management like that, they will never see me again!
(1)
Matt S.
I was already wary going in given the fact that this "Chinese Restaurant" was staffed primarily by white college aged kids from the area, but I was willing to give it a shot. I couldn't have been more disappointed. Walking in, the restaurant has a classy, upscale look to it, although to be honest the place looked more like a hotel lobby than a restaurant. After finally getting the attention of one of the 4 hostesses (who were all too busy talking amongst themselves to notice us), we were told the wait would be 45 minutes, which wasn't too bad given how busy I was told this place can get. I was hoping the long wait was a sign that the food here was really good, but apparently that was flawed logic. Once we were seated, we got our menus and I wasn't too surprised by the pricing (I had been told this was more towards the expensive end), but what did surprise me were the portion sizes once the food finally came. Even the drinks were tiny. My wife ordered a $9 cocktail and finished it in two gulps. I'm just glad I couldn't make up my mind when the waitress took our drink order or I would have been in the same boat. When the food came, I was shocked at little of it there was. Aren't Chinese restaurants kind of known for giving out large portions? Not here. The portions were meager, and so was the flavoring. I have never tasted such bland food before in my life. The dish I got was marked as being spicy but it certainly didn't taste that way. What a huge let down. I can not for the life of me understand why this restaurant is so popular. It's a real shame. If you are looking for a Chinese restaurant in the area, do yourself a favor and visit Ya Fei in Robinson Town Center. The food tastes a million times better, the portions age huge, and you will never wait more than 2 minutes for a seat.
(1)
Faith A.
Stephanie is an awesome bartender and pays attention to the high tops fabulously! Despite lackluster service there before, this definitely has made up for it! We will be back!
(5)
Randy A.
I don't understand how this place is so successful. We ordered on-line for curb side pick up. I got there 10 minutes before I was supposed to and got out of my car. Before I could shut my door, a young man was heading towards me with a bag of food. I was impressed with the speed, but thought that had I been on time, my food would not have been nearly as hot. When I got home and we took the food out, I was shocked to see such small portions, due to the money I just shelled out!!! The lo mein was adequate, the (orange, or something like it) chicken was vwry tasty, and the lettuce wraps are very good. All in all the food was decent, but the value is no where to be seen. Don't think we will be back.
(2)
Kimberly R.
On a Sunday night we ended up here just to grab a quick bite. Think again.....it was packed! Over an hour wait! My fiance and I waited at the bar and luckily a bar table opened up within a few minutes. We ordered dinner here instead to avoid the other wait. The kitchen must have been backed up, because it was a long wait once we ordered our food. Th meal was very blah. Flavorless food and very greasy. I was less than impressed about the whole experience.
(1)
Morgan D.
I've been to another P.F. Chang's location, and was not impressed. But everyone is always raving about this place, so I decided to give it another chance. I checked out the new location at Settler's Ridge on a Saturday afternoon. At 3pm they had a 30-40 minute wait (I told you, people love this place...) but luckily we found a seat in the bar area immediately. We ordered from the small selection of lunch bowls, available until 4pm. I got the "Asian" grilled salmon bowl, which was around $8 and comes with egg drop or hot and sour soup. I started with egg drop soup, which was pretty good and not all broth. As for the salmon, the portion was small but reasonable for a lunch size. The salmon was cooked very well, but was totally lacking in flavor or seasoning, so I had to douse it in the variety of oils they provide on the table. My mom's sesame chicken bowl was equally uninteresting and just lacking in flavor all around. I can see how the decor and environment would appeal to most, and I can see how the bland food would appeal to the large number of people who can't handle actual, real live ethnic food. But it's just not for me.
(2)
Nolan F.
P.F Changs will ALWAYS get 5 stars from me, especially the one in Robinson. It is EXTREMELY clean. Huge, and ALWAYS has very pleasant waiters/waitresses/hostesses. Lettuce wraps were AMAZING like always. Although that is probably the most common appetizer and everyone will probably say its the best, im here to disagree! I think the Pan Fried Shrimp Dumplings are the best. There are only a few in each order though, but they are to DIE for. I would like these to be buried with me in my grave :) The last time i was there we had the Sesame chicken, The Wok Seared Lamb and the VIP Duck. The sesame chicken was pretty good, but it was pretty normal. Not up to par with some of the other things i have had from there. I dont care for lamb too much, but PF Changs was actually alright, it was pretty tastey. The duck was a miss though, just too interesting of a taste. Im not sure but i wasnt SUPER happy with it. But other things ive gotten that i love from there areeee Chang Shrimp Chang Chicken Mongolian Beef!! Sweet And Sour Chicken Kung Pao Chicken (best kung Pao Chicken ive ever had. Period) Kung Pao Shrimp (Like the chicken, best kung pao shrimp ive EVER had) Beef and Brocolli Orange Peel Shrimp Orange Peel Chicken You cant take stars away because of just a few dishes, so in my opinion its deserving of 5 stars certainely!! The shooters (deserts) that you can get are very good also. Be careful when going to either the PF Changs in the Waterfront, or Settlers ridge, if you dont go at an awkward time 2-5 you will be waiting sometimes, more often at the waterfront one because the settlers ridge one is pretty large. There curbside service IS pretty awesome though also! Also i have much respect for ANY establishment that has a gluten-free menu because one of my best friends growing up had syliacs disease.
(5)
Joe P.
Lettuce raps were excellent and so was my dinner of Mandarin Chicken; very friendly staff
(5)
J. J.
This PF Changs was across from the hotel I was staying at so I thought I would try it out. I was alone so I sat at a table off to the side of the bar. Bad service and OK food was the beginning. I then saw the staff clear glasses from tables and bring them back to the bartender. The bartender had a sink full of soapy water and a sink with just water in it. He would take the glasses 2 or 3 at a time and partially dip them in the soapy water and then partially dip them in the rinse water and then put them in what appeared to be the freezer/cooler. I was disgusted that they were not thoroughly washed and sanitized. I brought this to the attention of the server that didn't seem to care. I then emailed the corp office about it and asked if this was procedure at all locations. I never received a response. I definitely will never go back to that location and doubt I will go back to any PF Changs.
(1)
Andrea C.
Very good. Better than the one at the Waterfront. Good hot tea selections. I love the mini desserts.
(4)
Don P.
Very good food, very bad service. We have eaten there at least 15 times (yes the food is good enough to ignore the bad service) and I can say the service has been lousy at least 10 of the 15 times. Great food though!
(3)
Ken E.
Back again and will be in the future. Always enjoy the food. Good service bordering on a bit obsessive (checked on how we were doing at least 10 times). See ya next time we are over this way.
(4)
Cyndi R.
I have been to several P.F. Changs...the food is good , but not outstanding. The menus is pricey, which is common for a more high end Chinese place. The service is very friendly, but typically slow everytime I have gone. Enjoyable, but definitly not outstanding!
There is a Yelp Offer - Unfortunately this location does not offer but the manager gave me a free appetizer instead. Very nice of the manager!
(4)
Jim W.
I should predicate this review with a little background. I've visited this P.F. Changs probably 6 times over the past three years. It's usually because there are enough people at work who want to go that we all go. I found something on the menu that I liked and I stuck with it. Prior visits were unspectacular, but once I found "Dan Dan Noodles" I was set. At least I was until the visit before my most recent visit. They were bland in an ironic sort of extremely salty way. Do you know what I mean? I mean, it's hard to say that something that tastes like it just came out of a salt shaker is bland, but if that's the ONLY taste it has, then that's what my last order of Dan Dan Noodles tasted like. THIS time, I resolved to find something new to replace Dan Dan Noodles (can you tell I like saying Dan Dan Noodles? Because I do) for future visits. Meh. I'm done with PF Changs, at least lunch and dinner (because I still have a free happy hour dim sum for checking in on Yelp!). I ordered the Kung Pao chicken and found the Kung lacking and also no Pao. What they did NOT leave out, however, was the salt. Holy crap! The waitress (good waitress) gave me a replacement Mr. Pibb, suggesting I'd need it to finish my Kung Pao (presumably because it would be so spicy)...and I did need it. But just to wash down the salt. It was like I ordered a salt lick with a side of ...I'm not sure what...some sort of cold vinegar preparation of sliced vegetables. I was stuck as to whether they were pairing pseudo-kim che with my faux chinese food. Regardless it was not awesome. I'm not kidding when I say the most enjoyable part of the meal was the fried rice, which is not to say that the fried rice was good...it just wasn't as awful as everything else. People like this place, and I don't want my review to sway them away, but it was not good. The atmosphere is great, the wait staff was quick and efficient...but the food is expensive and not good.
(2)
A W.
Be aware, they put shrimp in the wonton soup. Anyone with a shellfish allergy alert! Service was nothing special, food was average at best. Lettuce wraps were good resulting in a two star rating.
(2)
Jr A.
Typical PF Changs . Food was good but service was very slow . Lettuce wraps are always a pleasure to eat . I was there on a Sunday and a little wait for a table which was very surprising .
(3)
Sorry, No Coupons available for this restaurant.
Address :1600 Settler's Ridge Center Drive
Pittsburgh, PA, 15205
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Trendy Noise Level : Very Loud Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
The popularity of Chinese food in America can be adjudicated by the appearance of China Town in many major cities in the United State of America. The popular trend of ordering or opting for Chinese take away food isn't unknown in America. Chinese take away food comes to rescue when you're too tired from work or too exhausted to cook. No one can resist the temptation of eating spicy noodles, shrimp, chicken, beef or pork cooked in the sweet and spicy sauce. The cooking method of authentic Chinese food is a lot different compared to what is served in America.
Generally, Chinese use dark meat small bones and organs to cook dishes but this changes when you are eating American-Chinese fusion food prepared using white boneless meat cooked with broccoli, carrots and onions. Back in China, the food is less spicy and oily as they favor steaming and braising method for cooking the most popular dishes. So, if you have a taste for authentic Chinese food, then try finding a real Chinese restaurant in the city. You can also try the most popular fusion Chinese food like Pecking Duck, Chicken Feet, Hot Pot, Shrimp Dumpling Soup, Mapo Tofu, Wontons, Chop Suey, Egg Rolls and not to forget Fortune Cookies.
There are not many restaurants in America serving authentic Chinese food. A little research on Restaurant Listings directory can help you locate the best Chinese restaurants in the city. Chinese cuisine is continuously evolving, and you can find a variety of dishes categorized as the food for lactose intolerant, gluten intolerant, vegan, vegetarian, and diabetic friendly. So, if you have a group of friends with different taste patterns, save the hassle and visit the nearest Chinese restaurant in your city.
Emily A.
Every time I come here, it is nothing short of excellent. Their lettuce wraps and crab Rangoon's are GREAT appetizers. Everything is fancied up and is presented beautifully. For example, the wonton soup- it has shrimp, chicken, spinach, AND wontons. If you are hesitant because it is maybe not priced like a regular Chinese restaurant, this is because it is unbelievable quality and design. I got the boom boom shrimp as my dinner as well. It technically is the "crispy honey shrimp" but we were able to substitute it for the boom boom, which is a firecracker type flavor. They offer it in appetizer size as well. Our server, Cody, was so sweet and VERY attentive. I have never been here with a sever who seemed u knowledgable or lazy. Cody added immensely to my mother and I's experience this afternoon! Will be coming back as usual!!! If you have never been here you MUST give it a try!!! It won't disappoint! :)
(5)BJ A.
We got a gift card to PF Changs so we decided to check it(lunch time) out after going to the airport. My wife has never been here so it was exciting for her. I however have been here a few times. We decided to go with lunch specials since it was cheaper. I went with the orange chicken with brown rice and definitely pleased with my choice. My wife went with the Korean Bbq chicken with brown rice as well. She was pleased with the meal. Both our chickens tasted fresh and not left over. The rice was great too. The server was on point and attentive to our needs. No complaints about him at all. The price for PF Changs is pretty high for this kind of food in my opinion. If it wasn't for our gift card, I wouldn't have gone here to eat. 3 Stars for great food and great service. But it isn't worth the price
(3)Lyn R.
Okay food. Just horrible service Went at a very slow time. Only several tables in whole place. Ordered appetizers and server just so unattentive. We sat for 25 minutes finally he brings apps and another server brings out our meal. So sick of poor service. We waited and waited for bill then another 10 minutes to check out. There were 5 waitstaff and 10 tables. Shouldn't be that hard. Just go to a real Chinese restaurant and get good food and service. Don't waste your time or money!
(2)Shantanu B.
PF Changs happens to be a favorite among ladies in my life, apart from wife (friends, I swear!). Well right to the point, the Shrimp cocktail/Dynamite Shrimp and crab wontons with mango sauce are my favorite items. They are perfect companions to a draft beer or a regular mojito. For the main course, the safest bet would be PF Changs fried rice. Dan dan noodles are savory too. Service is courteous and relaxed ambiance. Perfect for dinner after a movie at nearby Cinemax.
(4)Arlene M.
Once this restaurant was one of my favorite Chinese places. It is now a hit or miss. My girlfriend and I decided to opt for the dinner for two which included a choice of soup, eggrolls, entree, and dessert. We opted for the Won Ton soup which turned out to have shrimp in it.I was okay with that since i am a shrimp lover but was surprised to find it in my soup. Still it was good. We got two eggrolls apiece. All we had at the time were forks and knives there was no serving soup for the duck sauce. When I had finished my first eggroll the waitress was taking away my plate. I told her I wanted to eat the second one later. She said that I could put it on my main course plate that was lying there. Not really what I wanted so I opted instead to take it home with me. My girlfriend had the sesame chicken which she let me try. I found it to be very good. I had the moo goo gai pan which I thought was somewhat bland. You get a choice of brown or white rice to accompany it. The dessert we choose to share was raspberry chocolate crepe. We were given a couple of fortune cookies in advance but when we got this dessert the chocolate was scribbled on the dish and two crepes were laying on top of it with powdered sugar. They seemed kind of tough for us to eat. Again we had to ask for a separate plate and we had no knife to cut it with. We did have a nice waitress but without proper utensils it is a bit harder to enjoy the meal. Course there are plenty of chopsticks in paper wrap but we never use them. The restaurant wasn't overly busy since we arrived before the dinner hour so we didn't have to wait that long to be served. It is fairly dark inside so it makes it a little hard to see things. We will probably visit here again when the occasion warrants it but will probably try ala carte next time.
(3)Bekah H.
Enjoyed the outside seating. The waitress was great and the dine for two options was the way to go. Lettuce wraps and spicy chicken were yummy!
(4)Melissa M.
This has only been the second time in 10 years that I have gone to PF Changs. The food was good, I think it's a bit over rated. But it's nice to be able to tell that your chicken, is actually chicken. That's always a bonus.
(3)Amin A.
Came here for the first time with my girlfriend after working out at LA FITNESS nearby... 5 star decor!!! Beautiful inside of the restaurant. Pretty much the aesthetics of a Chinese restaurant on hgh and steroids! It was impressive. 4 star service. Our server Ryan was super nice and attentive and gave good recommendations on what we should order. 3.5 star food. Lettuce wraps with chicken were actually really good a relatively healthy. Kung pap shrimp with rice tasted pretty delectable, and was probably my favorite entree. The pad Thai was the worst thing we got, not recommended... Tasted super bland Overall for the price I was not impressed with pf changs... Probably wouldn't go on my own.
(3)Leigh O.
Always good and consistent. Shrimp with lobster sauce is my favorite as are the lettuce wraps, ribs, and chocolate cake. share the cake though because portion is insanely big, I wish they would offer smaller dessert portions for cheaper price. It's also much healthier to do that. For this reason they get 4 stars. Otherwise there are many healthy options eg. Brown rice, less oil if you ask, gluten free if that's your thing etc. the grilled salmon is also amazing. I had one issue in all the times I've eaten here (rice not fully cooked so it was crunchy) and they completely apologized, made a new meal(I didn't pay for it) and offered us dessert. That is customer service! If you've not been here try it. They have traditional meals and some with a twist.
(4)Julie D.
I think PF Chang's is a nice change when craving Chinese. On our most recent visit, the place was fairly crowded after 8 pm on a Wednesday night. We asked for a booth, since all were full, we had about a 10 minute wait. But the host desk is very efficient and when a booth became available, they got it ready right away. One of the things we like is the sauce they give you and like that you can pour on the heat, if need be. Beer choices are a bit limited, but BJ is always able to find something he likes. For our meals, I got one of the winter appetizers. The Chili Shrimp Bao is 3 little warm pillows folded and filled with bibb lettuce, chili-shrimp, daikon, carrots and cucumber with tamarind-chili. This dish is fairly small, but a good dish, if you are counting calories. It comes in at 550 calories and that works for me. BJ got pad thai which was served with rice noodles and a side of brown rice. Very good. Service here is always friendly and I love the interior design of the restaurant.
(4)Brian A.
I come here all the time for happy hour in the bar. Not only do they have great drink and appetizer specials but their bartender Lexie is the best! She is not just helpful, but provides good conversation and many laughs.
(5)Brittany B.
I had a worm in my edamame. Other then that service and meal was fantastic. Love the lettuce wraps!!
(3)Patrick R.
I've been to several PF Chang's and Pei Wei (the low cost version of PF Chang's in the SW), and this one is by far the worst I have been to. You would think that at a chain like PF Chang's, the food would be relatively consistent, right? I thought so too until visiting this location last night. The food was of poor quality, not well prepared and came out cold after a long wait. Ugh... miserable from end to end. Perhaps we just caught them on an off night, but it was really off...
(1)Serena T.
I've never dined in at this location but have ordered takeout. On a recent takeout experience on a Saturday night, as I stood there waiting to pick up my order and pay I wondered why am I a patron of this sub-par Chinese chain...and why can't they implement a better takeout process, especially on a busy evening. Let's start with the takeout process, calling in and placing your order is all fine and dandy but it's when you have to pick up your food that the staff must have major operational deficiencies not to realize there's a better way to do this. I went to pick up my order on a busy Saturday evening to find the place, well busy! I saw loads of people waiting to be seated and internally had a sigh of relief knowing that I was just paying and picking up my order and would be on my way fairly quickly. WRONG! What started out as a sigh of relief transitioned into gasps of air and silent meditation trying not to freak out about the idiocy of the pick up process. It appears that they have two sets of staff - one set to handle the dine-in customers and one set to handle the takeout customers. I want to highlight that when I say set of staff there is more than one, often 2-3 staff members clogging up what could be a more efficient process I'm waiting to pay and pick up my order only to be at the back of 4 customers placing take out orders. Let me paint a picture of what's happening, 4 people in front of me each placing a ginormous order while one staff member takes the order for these customers and the other takeout staff members (2 others) stand nearby intently listening but doing absolutely nothing. Ummm...hi, I'm over here just wanting to pay and pick up my order which I can see on the counter. I'm so confused, there are like 4 cash registers and about a million staff members but only one staff member for all takeout issues regardless of whether you're placing the order or picking up. Note to PF Chang's why don't you have one staff member or create another set of staff members to solely handle the payment/pick-up portion?!?! This may have marginally increased the star rating but at the end of the day the food is also NOT good. I ordered the sesame chicken which claims to be a spicy dish but my taste buds could only taste sweetness and a sad attempt at cooking Chinese food for the masses. Do yourself a favor and just don't go here...dine in or take out!
(2)CC C.
Let me start by saying that while the food isn't bad it's the service that makes this place worth going to. I just landed back in Pittsburgh and my mother wanted to do an early dinner after I got to the hotel. We went straight to this place, a spot we'd been to before, with the intention of trying their four course prix fixe menu. Started with egg drop soup, which is neither good or bad. Personally, I'd go for plain old miso and be happy. Next was appetizers, chicken lettuce wraps plus the pork dumplings on as extra. The lettuce wraps are a guaranteed hit for me, the pork dumplings were just okay. I'd have to try them again to be sure. They were skimpy with the lettuce, but the waitress brought us more lettuce without us having to ask. My main course was the the Asian grilled salmon. Huge piece of salmon with asparagus. The salmon was tender and absolutely delicious. Dessert for me was the salted caramel cake. Discovered this gem when I went to PF Changs in Monterey and I'm hooked. The waitress made this visit for me. Mom wasn't sure she wanted soup so the waitress brought her out the egg drop and the hot & sour soup (she didn't like either). I got a pink cherry Cosmo (hated it), she saw I didn't like it so she added sprite and made it taste so much better. She was quick, thoughtful, knowledgeable about the menu, and friendly. We tipped the 20%, but I wish I'd have tipped her more. Food was good, but she made the visit better.
(4)Clay R.
This dining experience was one of the best I have ever had! Our waiter was extremely helpful and friendly, and he made us laugh more than a few times. Along with the service, the food was great. Unfortunately, one item that our group had ordered was taking a while to come out from the kitchen. The staff was very friendly, and our waiter and the manager apologized for it countless times. They came over to make sure we were still doing alright and to make sure we weren't angry. Overall, I have no complaints about this experience and cannot wait to go back. The manager took the item off of our bill and upgraded the dish to a more expensive item. 10 out of 10. Will return.
(5)Frank P.
CHICKEN LETTUCE WRAPS! We love the chicken lettuce wraps from here but my girlfriend and I prefer to get takeout instead of dining in. It's always super busy and they don't staff properly. The place gets so busy and leave tables waiting but then you look up and there are 4 hostesses just standing around. However, their food is pretty good and indefinitely want to try some other menu items.
(4)Stevie W.
I was here for a family members hockey tournament and we came in late and are quick. It was very busy but it was great service. The food did not take long at all being that we wanted to eat fast. I didn't have much money only about 25 dollars and I could easily find something on the menu! Every P.F. Changs I have been to has been fantastic!
(5)Meghan M.
I always get sick after eating here! Servers are friendly, but the food is horrible! I ordered the Street Noodles and it looked like a pile of liquid slop. Halfway eating it, I got a terrible stomachache. I will NOT be returning!
(1)Mary G.
Ok, so I've loved different PF Chang's in different places, and had great experiences with large groups (lettuce wrap, yum! dessert shots, wonderful!) but this last visit was sub-par. Firstly, no server should subject a toddler and preschooler to a 1 1/2 hour dinner ordeal. Yes, it took that long! We sat, and waited. We ordered, and waited. The servers were very nice, and our waitress was very nice....when we talked to her. But the wait between every stinkin' thing became an ordeal. If the food were better, it might have been worthwhile, but the sushi was meh, the food was overcooked, the summer rolls were underwhelming, and the best part of it was the vanilla ice cream. By the time we left the sparsely populated dining area all we could think was "Wow, we're cured from ever needing to eat there again!"
(2)James G.
Our food was wonderful, as was the service. A very enjoyable dining experience.
(4)Justine J.
I really do not know what to recommend here besides the lettuce wraps and the ginger chicken. The lettuce of the wraps are very crisp and refreshing. The ginger chicken is pretty good, but not to the point where it is "Yay! I'm a fan!" I do really like the interior - it is a bit dim, but it's pretty modern.
(3)Will H.
As far as P.F. Chang's locations go, this one is really good. I've never sat in the main dining area - opting for the bar seating every time - but I've never had a bad experience at this location. As Faith A. said below, Stephanie is an incredible bartender/server. I can't actually speak to her bartending skills, but her server skills are excellent! She was incredibly observant when the sun was bothering my wife's eyes as the sunset reflected off of the mirror behind the bar. Without even asking, she recognized the issue and closed the curtains on the opposite side of the bar. Add to that her ability to keep up with my rapid consumption of their iced tea and a pleasant attitude, and you're looking at a great server! As with any P.F. location, get there early or you'll likely be waiting forever...or do as we do, and take a seat at the bar or at one of the first-come-first-serve tables in the bar area. If you're lucky, you'll get Stephanie as your waitress. Enjoy!
(5)Donald C.
I had the worst restaurant experience in my life tonight. Started out ok because it was dead and things got worse from there. Server was very hurried and was ok. Problem was the food took about 30 minutes. The manager delivered our food and did apologize. We asked why the food took so long and her response was that they were busy. She came back to the table with an attitude and said she took our appetizer off and then proceeded to show me a time stamp of the order process and said it was only 26 minutes. I was shocked. I told her that I am a restaurant manager and I would never bring a time ticket to a table and argue with a guest. She then asked me if I was going to cause a scene. At that point, I just wanted to get out of there. We had 2 bites of food at that point. After I asked the manager for her card, she rolled her eyes and walked away. She then came back and comped the meal, which I was not looking for. This was the second bad experience at this location in 3 years. With management like that, they will never see me again!
(1)Matt S.
I was already wary going in given the fact that this "Chinese Restaurant" was staffed primarily by white college aged kids from the area, but I was willing to give it a shot. I couldn't have been more disappointed. Walking in, the restaurant has a classy, upscale look to it, although to be honest the place looked more like a hotel lobby than a restaurant. After finally getting the attention of one of the 4 hostesses (who were all too busy talking amongst themselves to notice us), we were told the wait would be 45 minutes, which wasn't too bad given how busy I was told this place can get. I was hoping the long wait was a sign that the food here was really good, but apparently that was flawed logic. Once we were seated, we got our menus and I wasn't too surprised by the pricing (I had been told this was more towards the expensive end), but what did surprise me were the portion sizes once the food finally came. Even the drinks were tiny. My wife ordered a $9 cocktail and finished it in two gulps. I'm just glad I couldn't make up my mind when the waitress took our drink order or I would have been in the same boat. When the food came, I was shocked at little of it there was. Aren't Chinese restaurants kind of known for giving out large portions? Not here. The portions were meager, and so was the flavoring. I have never tasted such bland food before in my life. The dish I got was marked as being spicy but it certainly didn't taste that way. What a huge let down. I can not for the life of me understand why this restaurant is so popular. It's a real shame. If you are looking for a Chinese restaurant in the area, do yourself a favor and visit Ya Fei in Robinson Town Center. The food tastes a million times better, the portions age huge, and you will never wait more than 2 minutes for a seat.
(1)Faith A.
Stephanie is an awesome bartender and pays attention to the high tops fabulously! Despite lackluster service there before, this definitely has made up for it! We will be back!
(5)Randy A.
I don't understand how this place is so successful. We ordered on-line for curb side pick up. I got there 10 minutes before I was supposed to and got out of my car. Before I could shut my door, a young man was heading towards me with a bag of food. I was impressed with the speed, but thought that had I been on time, my food would not have been nearly as hot. When I got home and we took the food out, I was shocked to see such small portions, due to the money I just shelled out!!! The lo mein was adequate, the (orange, or something like it) chicken was vwry tasty, and the lettuce wraps are very good. All in all the food was decent, but the value is no where to be seen. Don't think we will be back.
(2)Kimberly R.
On a Sunday night we ended up here just to grab a quick bite. Think again.....it was packed! Over an hour wait! My fiance and I waited at the bar and luckily a bar table opened up within a few minutes. We ordered dinner here instead to avoid the other wait. The kitchen must have been backed up, because it was a long wait once we ordered our food. Th meal was very blah. Flavorless food and very greasy. I was less than impressed about the whole experience.
(1)Morgan D.
I've been to another P.F. Chang's location, and was not impressed. But everyone is always raving about this place, so I decided to give it another chance. I checked out the new location at Settler's Ridge on a Saturday afternoon. At 3pm they had a 30-40 minute wait (I told you, people love this place...) but luckily we found a seat in the bar area immediately. We ordered from the small selection of lunch bowls, available until 4pm. I got the "Asian" grilled salmon bowl, which was around $8 and comes with egg drop or hot and sour soup. I started with egg drop soup, which was pretty good and not all broth. As for the salmon, the portion was small but reasonable for a lunch size. The salmon was cooked very well, but was totally lacking in flavor or seasoning, so I had to douse it in the variety of oils they provide on the table. My mom's sesame chicken bowl was equally uninteresting and just lacking in flavor all around. I can see how the decor and environment would appeal to most, and I can see how the bland food would appeal to the large number of people who can't handle actual, real live ethnic food. But it's just not for me.
(2)Nolan F.
P.F Changs will ALWAYS get 5 stars from me, especially the one in Robinson. It is EXTREMELY clean. Huge, and ALWAYS has very pleasant waiters/waitresses/hostesses. Lettuce wraps were AMAZING like always. Although that is probably the most common appetizer and everyone will probably say its the best, im here to disagree! I think the Pan Fried Shrimp Dumplings are the best. There are only a few in each order though, but they are to DIE for. I would like these to be buried with me in my grave :) The last time i was there we had the Sesame chicken, The Wok Seared Lamb and the VIP Duck. The sesame chicken was pretty good, but it was pretty normal. Not up to par with some of the other things i have had from there. I dont care for lamb too much, but PF Changs was actually alright, it was pretty tastey. The duck was a miss though, just too interesting of a taste. Im not sure but i wasnt SUPER happy with it. But other things ive gotten that i love from there areeee Chang Shrimp Chang Chicken Mongolian Beef!! Sweet And Sour Chicken Kung Pao Chicken (best kung Pao Chicken ive ever had. Period) Kung Pao Shrimp (Like the chicken, best kung pao shrimp ive EVER had) Beef and Brocolli Orange Peel Shrimp Orange Peel Chicken You cant take stars away because of just a few dishes, so in my opinion its deserving of 5 stars certainely!! The shooters (deserts) that you can get are very good also. Be careful when going to either the PF Changs in the Waterfront, or Settlers ridge, if you dont go at an awkward time 2-5 you will be waiting sometimes, more often at the waterfront one because the settlers ridge one is pretty large. There curbside service IS pretty awesome though also! Also i have much respect for ANY establishment that has a gluten-free menu because one of my best friends growing up had syliacs disease.
(5)Joe P.
Lettuce raps were excellent and so was my dinner of Mandarin Chicken; very friendly staff
(5)J. J.
This PF Changs was across from the hotel I was staying at so I thought I would try it out. I was alone so I sat at a table off to the side of the bar. Bad service and OK food was the beginning. I then saw the staff clear glasses from tables and bring them back to the bartender. The bartender had a sink full of soapy water and a sink with just water in it. He would take the glasses 2 or 3 at a time and partially dip them in the soapy water and then partially dip them in the rinse water and then put them in what appeared to be the freezer/cooler. I was disgusted that they were not thoroughly washed and sanitized. I brought this to the attention of the server that didn't seem to care. I then emailed the corp office about it and asked if this was procedure at all locations. I never received a response. I definitely will never go back to that location and doubt I will go back to any PF Changs.
(1)Andrea C.
Very good. Better than the one at the Waterfront. Good hot tea selections. I love the mini desserts.
(4)Don P.
Very good food, very bad service. We have eaten there at least 15 times (yes the food is good enough to ignore the bad service) and I can say the service has been lousy at least 10 of the 15 times. Great food though!
(3)Ken E.
Back again and will be in the future. Always enjoy the food. Good service bordering on a bit obsessive (checked on how we were doing at least 10 times). See ya next time we are over this way.
(4)Cyndi R.
I have been to several P.F. Changs...the food is good , but not outstanding. The menus is pricey, which is common for a more high end Chinese place. The service is very friendly, but typically slow everytime I have gone. Enjoyable, but definitly not outstanding!
(3)Joe D.
I really like this PF Chang's more than the Waterfront location, it has a much nicer feel, warmer, and a richer look. The waterfront location seems more open, but way too open if you understand my meaning. This location has a separate bar area and dining room. Also, the dining room at the waterfront has way to many lighting fixtures with too many different types of lamp shades, one of the bad decorating choices of the first decade of the twenty-first century. The Settler's Ridge location has three huge acorn shaped chandeliers suspended above the dining room, very chic! The food is always good, and if you're a practicing vegan like myself, Chang's offers many options. This day I sat at the bar and watched as CNN reported on the death of Osama Bin Laden (USA! USA! Rot in Hell you %#^*#+) and ordered the steamed vegetable dumplings. Six to an order and the perfect light lunch. I also could have ordered the steam "fried" brown rice or the famous lettuce wraps made with soy instead of chicken. They also have eggplant and garlic and stringbeans sautéed with garlic. I wasn't a big fan of Chang's until the new location came at Settler's Ridge. But I am now!
(4)Patrick P.
There is a Yelp Offer - Unfortunately this location does not offer but the manager gave me a free appetizer instead. Very nice of the manager!
(4)Jim W.
I should predicate this review with a little background. I've visited this P.F. Changs probably 6 times over the past three years. It's usually because there are enough people at work who want to go that we all go. I found something on the menu that I liked and I stuck with it. Prior visits were unspectacular, but once I found "Dan Dan Noodles" I was set. At least I was until the visit before my most recent visit. They were bland in an ironic sort of extremely salty way. Do you know what I mean? I mean, it's hard to say that something that tastes like it just came out of a salt shaker is bland, but if that's the ONLY taste it has, then that's what my last order of Dan Dan Noodles tasted like. THIS time, I resolved to find something new to replace Dan Dan Noodles (can you tell I like saying Dan Dan Noodles? Because I do) for future visits. Meh. I'm done with PF Changs, at least lunch and dinner (because I still have a free happy hour dim sum for checking in on Yelp!). I ordered the Kung Pao chicken and found the Kung lacking and also no Pao. What they did NOT leave out, however, was the salt. Holy crap! The waitress (good waitress) gave me a replacement Mr. Pibb, suggesting I'd need it to finish my Kung Pao (presumably because it would be so spicy)...and I did need it. But just to wash down the salt. It was like I ordered a salt lick with a side of ...I'm not sure what...some sort of cold vinegar preparation of sliced vegetables. I was stuck as to whether they were pairing pseudo-kim che with my faux chinese food. Regardless it was not awesome. I'm not kidding when I say the most enjoyable part of the meal was the fried rice, which is not to say that the fried rice was good...it just wasn't as awful as everything else. People like this place, and I don't want my review to sway them away, but it was not good. The atmosphere is great, the wait staff was quick and efficient...but the food is expensive and not good.
(2)A W.
Be aware, they put shrimp in the wonton soup. Anyone with a shellfish allergy alert! Service was nothing special, food was average at best. Lettuce wraps were good resulting in a two star rating.
(2)Jr A.
Typical PF Changs . Food was good but service was very slow . Lettuce wraps are always a pleasure to eat . I was there on a Sunday and a little wait for a table which was very surprising .
(3)