Good pizza nice staff but they move at a snails pace.Unless you're getting slices expect to wait 30+ minutes for pickup. I could only imagine delivery!
(3)
Lizzie M.
They charge $12 for a chicken parm, which wouldn't be so terrible if they used actual chicken cutlets rather than cheap patties straight from the freezer section at giant eagle. Aaaaand they forgot to deliver said $12 sandwich. Also, the pizza is not good. Honestly, you're better off getting yourself a pie from Milanos.
(1)
Chad G.
Two hours and counting. We were excited to try a new pizza place, but I still haven't gotten my food. Oh well. I had better get my money back.
(1)
Joseph F.
Affordable pizza, quality slices, and pretty damn good strombolis. The guys that work the counter are friendly and make this place a viable option when it comes to craving pizza. Unfortunately, though, I'd have to agree with Darren--it's time for new pizza recipes. We already have a huge pizza presence in South Side, and everyone makes pretty much the same pizza. After a night out on East Carson, however, it doesn't really matter how many of the same pizza joints are around, because they're all full, and all of them provide you with the same wonderful, hazy memory the next morning. I'll miss Blue Grotto, but I also won't complain, because this place still satisfies.
(3)
Shannon D.
DO NOT EVER order from here. I can't believe this place is even in business... Two hours for a pizza from a place that is 5 minutes from my house.. Someone needs to learn how to run a business .. Let me remind you I gave up waiting and left my house to get food
(1)
Kiera J.
I ordered my food at 10:05 pm and did not get my food until 12:30 am. I called the store numerous times and just kept being told that my food was on its way. Just be straight up with me, if I can't get my food for two and a half hours let me know so I can take my business somewhere else. Its so rude to tell me an hour for delivery and then it takes so long. I will never bring my business here again!
(1)
Darren W.
As I was waiting for a bus to work one morning last week, a college-aged fellow handed me a menu for a new pizza parlor named Gino's, one that occupies the same spot the since-moved (but still in South Side) Carson Street Deli once stood. And as can be guessed, the pizza (ours was called the South Side Buster and contained double pepperoni, double mozzarella, and romano) was a typical 'Burgh pie in that it was doughy and thick. It's not that I dislike this manner of pizza, but I've had it at entirely too many restaurants around the city. It's time to do something different, paisanos. I also (but should have known better) didn't appreciate the mediocre Oreo cheesecake or the hour-plus wait for food. If we were too far away or inclement weather made travel difficult, I would have understood if Gino's had declined our request, but they must have wanted our business badly enough. However, salvaging our delivered dinner was something called Rifka. Under a sesame seed bun sat pastrami, mayonnaise, ketchup, sliced (!) hot dogs, tomato, lettuce, and dill pickle. Fried jumbo was what immediately and pleasurably came to mind, this risk-taker of a sandwich excelling on all fronts. Otherwise, it's time for new pizza recipes. There are too many pizza-makers doing the same thing around these parts, and from the looks of it, they might as well be considered pop-ups, 'cause they ain't lastin' long.
(3)
Leah F.
I've never experienced such poor customer service. A grown man (who I assume owns the place but may just work there) actually yelled profanities (ie. f bomb) in my face. This man could have been my father so I was extremely offended by not only his choice of words but his tone of voice. I will never return to this establishment ever again.
(1)
Michael K.
I made the mistake of ordering one of Gino's specials on Grubhub. They ran out of the pizza I ordered and substituted a significantly cheaper option instead. The delivery driver got lost and, when the food finally arrived, the side included with the special was nowhere to be found. I called the store to see if they could finish the order or refund the price difference, but manager argued with me on the phone for several minutes about this and flat out refused to do so. Thankfully, Grubhub was a joy to speak to. +1 for Grubhub, -1 for Gino's. Oh, the food? Decent, but nothing special. Order from somewhere else and save yourself the hassle.
(1)
Aj S.
We have been trying new pizza places recently and decided to give Gino's a go since we somehow received a flyer from them with some pretty good coupons. Everything is great! We ordered wings, pizza and a hoagie and everything was definitely above average. I'm over the commercialized pizza that places like Pizza Hut and Dominos offer and this was nothing like that. Another positive was the fact that when the food was delivered it was still hot (and even steaming)! They have a great menu selection as well. We will definitely be ordering again.
(4)
Christina E.
Horrid. This place was indescribable. I have never been so disrespected in my entire life. The owner actually yelled at me and my (female!) friends from inside the restaurant! Ridiculous! I will NEVER again get pizza from this place. If you would have seen how these people reacted, you wouldn't either! Please, buy your food elsewhere. Do NOT give these people your business!!!!
(1)
John C.
Not really that great. Sub par pizza. The people are nice but the place is dirty and not worth the money.
(1)
Megan J.
Please save your money and time and DON'T order from this place!! I ordered almost $70 worth of food and it took them 2 hours to deliver it. After the first hour, i called and was told that my food was on the way and had just left. An hour later there was still no food. I called again and the employee who answered the phone was extremely rude. He said "Well its Saturday and we are busy". I understand that weekends are busy but then they shouldnt have said my food would only be 40 minutes. When the food finally came it was cold and TERRIBLE. I called to speak with a manager and for 2 days in a row they told me he wasnt there. Finally i got in touch with someone and they were just as rude. He said "The best i can do for you is give yiu $10 off of your next order." I explained to him that i would NEVER be ordering from them again. So his response was "Well then i dont need to do anything for yo." And hung up. Never had such bad food or service in my life.
(1)
Cait D.
Gino's has great pizza at an affordable price Their staff is quality and they keep the rif raf from the night clubs moving. Definitely a stop for after the bars!
(4)
Golden W.
Gino's is a great pittsburgh style pizza place enough said. If you don't like doughy pizza don't eat it! And in relation to @zeyead G talking about just going across the street to jimmy johns: 1- southside is full of drunks so you should have expected drunks 2- I've been harassed AND threatened at THAT jimmy johns you speak of 3- nobody wants a cold sandwich when they are drunk Gino's over Jimmy Johns any day/night Ps jimmy John kills endangered animals. go eat your cold sandwich with extremely limited toppings Eating poop is better than jimmy johns
(4)
Kay E.
The pizza was mediocre as was the cheesecake. The chicken tenders were good too. The delivery took a little while. Eh.
(3)
Lauren C.
I live in Southside and am very familiar with the local pizza shops. Never in my life have I been disrespected by anyone, let alone a business, in my life. The first time I entered Gino's, the sign for the shop was in laminated paper above the window- classy. However, my friends and I wandered in. We waited over 40 minutes for a single slice of pizza. The customer in front of me asked where his pizza was- a very valid question- and within 5 or less seconds, the Gino's employee had grabbed him by the hair and slammed his face against the counter multiple times. The police came shortly after to make a statement. I have no idea how they were still opened-- however, tonight my friends and I decided to try Gino's again, thinking they got their act together. I ordered 2 slices of pizza, that were given to the wrong customer behind me yet again. I said, as nicely as I could, that someone had taken the pizza that I ordered. The same employee that bashed the customer's head against the counter called me "dramatic" and automatically gave me my money back (short changed) after I had said I will take whatever flavor is ready. This place may have good pizza, but the employees are the most disrespectful people I have ever met. Being a laid-back southside resident for the past 5 years, I felt I could deal with a lot. Gino's pizza is the exception. Please do not support this business.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good for Kids : No Good for Groups : No Attire : Casual Alcohol : No Outdoor Seating : No Waiter Service : No Caters : No
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Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
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Richard M.
Good pizza nice staff but they move at a snails pace.Unless you're getting slices expect to wait 30+ minutes for pickup. I could only imagine delivery!
(3)Lizzie M.
They charge $12 for a chicken parm, which wouldn't be so terrible if they used actual chicken cutlets rather than cheap patties straight from the freezer section at giant eagle. Aaaaand they forgot to deliver said $12 sandwich. Also, the pizza is not good. Honestly, you're better off getting yourself a pie from Milanos.
(1)Chad G.
Two hours and counting. We were excited to try a new pizza place, but I still haven't gotten my food. Oh well. I had better get my money back.
(1)Joseph F.
Affordable pizza, quality slices, and pretty damn good strombolis. The guys that work the counter are friendly and make this place a viable option when it comes to craving pizza. Unfortunately, though, I'd have to agree with Darren--it's time for new pizza recipes. We already have a huge pizza presence in South Side, and everyone makes pretty much the same pizza. After a night out on East Carson, however, it doesn't really matter how many of the same pizza joints are around, because they're all full, and all of them provide you with the same wonderful, hazy memory the next morning. I'll miss Blue Grotto, but I also won't complain, because this place still satisfies.
(3)Shannon D.
DO NOT EVER order from here. I can't believe this place is even in business... Two hours for a pizza from a place that is 5 minutes from my house.. Someone needs to learn how to run a business .. Let me remind you I gave up waiting and left my house to get food
(1)Kiera J.
I ordered my food at 10:05 pm and did not get my food until 12:30 am. I called the store numerous times and just kept being told that my food was on its way. Just be straight up with me, if I can't get my food for two and a half hours let me know so I can take my business somewhere else. Its so rude to tell me an hour for delivery and then it takes so long. I will never bring my business here again!
(1)Darren W.
As I was waiting for a bus to work one morning last week, a college-aged fellow handed me a menu for a new pizza parlor named Gino's, one that occupies the same spot the since-moved (but still in South Side) Carson Street Deli once stood. And as can be guessed, the pizza (ours was called the South Side Buster and contained double pepperoni, double mozzarella, and romano) was a typical 'Burgh pie in that it was doughy and thick. It's not that I dislike this manner of pizza, but I've had it at entirely too many restaurants around the city. It's time to do something different, paisanos. I also (but should have known better) didn't appreciate the mediocre Oreo cheesecake or the hour-plus wait for food. If we were too far away or inclement weather made travel difficult, I would have understood if Gino's had declined our request, but they must have wanted our business badly enough. However, salvaging our delivered dinner was something called Rifka. Under a sesame seed bun sat pastrami, mayonnaise, ketchup, sliced (!) hot dogs, tomato, lettuce, and dill pickle. Fried jumbo was what immediately and pleasurably came to mind, this risk-taker of a sandwich excelling on all fronts. Otherwise, it's time for new pizza recipes. There are too many pizza-makers doing the same thing around these parts, and from the looks of it, they might as well be considered pop-ups, 'cause they ain't lastin' long.
(3)Leah F.
I've never experienced such poor customer service. A grown man (who I assume owns the place but may just work there) actually yelled profanities (ie. f bomb) in my face. This man could have been my father so I was extremely offended by not only his choice of words but his tone of voice. I will never return to this establishment ever again.
(1)Michael K.
I made the mistake of ordering one of Gino's specials on Grubhub. They ran out of the pizza I ordered and substituted a significantly cheaper option instead. The delivery driver got lost and, when the food finally arrived, the side included with the special was nowhere to be found. I called the store to see if they could finish the order or refund the price difference, but manager argued with me on the phone for several minutes about this and flat out refused to do so. Thankfully, Grubhub was a joy to speak to. +1 for Grubhub, -1 for Gino's. Oh, the food? Decent, but nothing special. Order from somewhere else and save yourself the hassle.
(1)Aj S.
We have been trying new pizza places recently and decided to give Gino's a go since we somehow received a flyer from them with some pretty good coupons. Everything is great! We ordered wings, pizza and a hoagie and everything was definitely above average. I'm over the commercialized pizza that places like Pizza Hut and Dominos offer and this was nothing like that. Another positive was the fact that when the food was delivered it was still hot (and even steaming)! They have a great menu selection as well. We will definitely be ordering again.
(4)Christina E.
Horrid. This place was indescribable. I have never been so disrespected in my entire life. The owner actually yelled at me and my (female!) friends from inside the restaurant! Ridiculous! I will NEVER again get pizza from this place. If you would have seen how these people reacted, you wouldn't either! Please, buy your food elsewhere. Do NOT give these people your business!!!!
(1)John C.
Not really that great. Sub par pizza. The people are nice but the place is dirty and not worth the money.
(1)Megan J.
Please save your money and time and DON'T order from this place!! I ordered almost $70 worth of food and it took them 2 hours to deliver it. After the first hour, i called and was told that my food was on the way and had just left. An hour later there was still no food. I called again and the employee who answered the phone was extremely rude. He said "Well its Saturday and we are busy". I understand that weekends are busy but then they shouldnt have said my food would only be 40 minutes. When the food finally came it was cold and TERRIBLE. I called to speak with a manager and for 2 days in a row they told me he wasnt there. Finally i got in touch with someone and they were just as rude. He said "The best i can do for you is give yiu $10 off of your next order." I explained to him that i would NEVER be ordering from them again. So his response was "Well then i dont need to do anything for yo." And hung up. Never had such bad food or service in my life.
(1)Cait D.
Gino's has great pizza at an affordable price Their staff is quality and they keep the rif raf from the night clubs moving. Definitely a stop for after the bars!
(4)Golden W.
Gino's is a great pittsburgh style pizza place enough said. If you don't like doughy pizza don't eat it! And in relation to @zeyead G talking about just going across the street to jimmy johns: 1- southside is full of drunks so you should have expected drunks 2- I've been harassed AND threatened at THAT jimmy johns you speak of 3- nobody wants a cold sandwich when they are drunk Gino's over Jimmy Johns any day/night Ps jimmy John kills endangered animals. go eat your cold sandwich with extremely limited toppings Eating poop is better than jimmy johns
(4)Kay E.
The pizza was mediocre as was the cheesecake. The chicken tenders were good too. The delivery took a little while. Eh.
(3)Lauren C.
I live in Southside and am very familiar with the local pizza shops. Never in my life have I been disrespected by anyone, let alone a business, in my life. The first time I entered Gino's, the sign for the shop was in laminated paper above the window- classy. However, my friends and I wandered in. We waited over 40 minutes for a single slice of pizza. The customer in front of me asked where his pizza was- a very valid question- and within 5 or less seconds, the Gino's employee had grabbed him by the hair and slammed his face against the counter multiple times. The police came shortly after to make a statement. I have no idea how they were still opened-- however, tonight my friends and I decided to try Gino's again, thinking they got their act together. I ordered 2 slices of pizza, that were given to the wrong customer behind me yet again. I said, as nicely as I could, that someone had taken the pizza that I ordered. The same employee that bashed the customer's head against the counter called me "dramatic" and automatically gave me my money back (short changed) after I had said I will take whatever flavor is ready. This place may have good pizza, but the employees are the most disrespectful people I have ever met. Being a laid-back southside resident for the past 5 years, I felt I could deal with a lot. Gino's pizza is the exception. Please do not support this business.
(1)