Great service. Got half dozen in less than a minute. Loved it. Very great setting. You can tell it's from pgh. Parking lot outside. Psople were friendly. Nice fireplace and sofa chairs. There's a door that goes through the restaurant to the parking lot! Bathroom needs key though, very annoying. Coffee is tasty. I would go again.
(5)
Kent K.
Stopped here to take a pee on the way to Commonplace Coffeehouse. But guess what. After winding back through half a mile of Dunkin styled hallway, I finally find a doorway that says, "Restrooms are for customers only. Please ask cashier for the key." Are you kidding me?! You're telling me that I can't take advantage of a lousy chain like this and use up all their resources?! Yes, I was forced to go down to Commonplace and use up 2 gallons of their very own water just because Dunkin wouldn't let me use theirs. Rude. Immoderately Rude. On the bright side, (it was actually fairly dark in there) I am happy to announce that they were getting almost no business. Also the place was clean. I'll not be so rude as to say nothing good about them. But yes, if you're looking for a restroom definitely stop at Starbucks across the road. They at least let you use it.
(1)
Evan F.
There isn't much to say about a Dunkin' Donuts if you have been to one before - the fare is standard and the selection mostly constant across locations. This location, however, had incredibly slow service and the employees were not the friendliest. If you have time and transportation, the DD near Pitt's campus is smaller but very fast and a better experience if you are in the need.
(2)
Sal G.
The associates at this store are not the most attentive. I was waiting out front for a few minutes before I decided to yell back that I was out front. Had I not come in for someone else, I would have left without purchasing anything. At least my persistence paid off; I was able to purchase two donuts for my friend and I. If only those donuts had been fresher...
(1)
Joe S.
This is a really great DD location. It's nice to have a place with fasting friendly food during Lent in the neighborhood (because it's kosher and vegetarian, there are some vegan options to be had here)! The staff are friendly and the decor is nice, especially the working gas fireplace. The only thing that prevents me from giving it 5 stars is that it is frequently packed with middle and high schoolers after school and on the weekends, making it a less appealing place to study or read than Starbucks or other coffee shops in the neighborhood. I don't mean to sound like a crochety old man, but sometimes it's very difficult to focus in here. Then again, I'm a Boston native, so you know I'm still coming here anyway on principle for nostalgia's sake. Also: for those complaining about the lack of non-vegetarian options - you need to understand the complexity of keeping a kosher kitchen would prevent this location from serving meat products -they would need to ritually cleanse the kitchen and have rabbinical blessings all the time. It is much simpler not to bring meat into the mix to keep a secular business kosher!
(4)
Callie O.
I really love this Dunkin' Donuts location because it's all kosher and vegetarian. I squealed with delight when I ordered an egg croissant with a vegetarian sausage and cheese. I don't think I've ever been able to do that at a fast-food restaurant! This is certainly the star point for me. I wouldn't go to Dunkin' Donuts otherwise. The donuts here are a little more unique too. I can't remember names, but there are specialty donuts that I have never seen before. That's a plus! The coffees are pretty tasty, and they are a fraction of the price of Starbucks. However, they can be a bit sweet! I think next time I will order one of the non-sugar ones instead. The environment here is busy and friendly. I've never had a bad experience at this location. The staff and patrons are usually there with a big ol' smile on their face. If you're a vegetarian, and you want something quick and very cheap, this is definitely the place to go! You can even get something moderately healthy if you play your cards correctly, and you can't really beat that.
(5)
MaryAlice R.
This is a good location for a DD's and I really like the fact that there is a pretty big parking lot behind it. There are plenty of seats if you are staying and free wifi. All the food tasted like regular DD's food.
(4)
M C.
They no longer have bacon, ham, or any meat at all. Is this still America, or am I mistaken?
(1)
Hannah C.
For some reason, I was craving donuts/munchkins so I came here. I honestly, don't even like DD so I don't know why I came... But I was trying to satisfy my craving and asked about the munchkins because the menu didn't make it clear that you could get any number of munchkins. The lady confirmed so I ended up getting a random number of them but what the lady should've told me is the deal I could've gotten if I actually bought one of their set numbers... Kind of annoying. Like all DD locations... not the cleanest. I did see some people sitting in there and doing work on their laptops. So they must be doing at least something right?
(2)
Julie W.
This dunkin no longer has non-vegetarian options. I'm all for having kosher/veg choices - but fake bacon was an unpleasant surprise.
(1)
Lauren B.
I'm rating this compared to other Dunkin Donuts I've been to. I love the atmosphere with the fireplace and bookcases--very cozy compared to many other Dunkin Donuts. They have a kosher menu which appeals to the neighborhood it's located in and makes it pretty unique, though personally I'd prefer the meat options too. The staff there are always friendly. The problem I have with this place is that they are always so incredibly so that there is a line no matter what time of day I go. Often they don't even have both registers open and some staff look like they don't know what to do with themselves. And when they get overwhelmed they start screwing up people's orders. I typically order just a black coffee on my way to work and I'm usually in a hurry so having some efficiency is pretty important to me. Especially when you have to pay the parking meters! Update: I'm taking this down another notch. Recently I was there and the person serving me was downright rude. First she makes a comment that it was so unusual I ordered a large black coffee, because "women never drink black coffee." Really?! Then even after making that comment she gives me a medium. I say "Excuse me, but I believe this is a medium." First she ignores me, then after I try to get her attention again, she says "Yep, it is." So I then have to add "So, do you remember that I ordered a large and that's what I paid for?" Then she grabs it from me and fixes it but is obviously pissy and annoyed about it and not apologetic at all. If there were another Dunkin Donuts nearby I would never go to this location as the service is so awful. I've never had such terrible service at a Dunkin Donuts before and I've been to many all over the country.
(2)
N G.
The current staff lacks any customer service skills. Everything you would expect from a friendly neighborhood place, it is not. It is before 9am and they have 8 empty doughnut shelves sitting out. Have been here for the last 20 minutes and no shelf has been replenished, when clearly there is a demand. When asked why there is no variety, the reply was depending on whoever is in, that person makes a decision of what's needed. I would think there has to be a better approach to running a business.
(1)
Jordan F.
The only kosher Dunkin Doughnuts. This is a really cool place. Actually it has become a regular hangout for me and a few friends. They have lots of comfy seats and the atmosphere is very open. A perfect place to study or socialize. p.s. One barista gave me the "happy hour" price for my iced pumpkin spice coffee 15 minutes early! So that was pretty cool.
(4)
Michael S.
I have to say, I'm not really understanding all the hate on this location. I think it's totally awesome that this place is Kosher, and I think it speaks well of DD as a company that they'd recognize how to best fit the neighborhood where they're placed. Anyway, I tend to come to this spot in the later hours. The service is always quick, and they usually have what I'm looking for in stock. (Sometimes, it being an hour or two before closing, they've run out of my #1 choice of Boston Creme, which keeps this from being a 5-star.) Even though I come in late in the evening, the staff is always friendly, and they don't give me crap when I ask to buy one or two Munchkins (for my spoiled-as-hell dog). I can't comment on the fake-bacon sandwiches, but I can say that this is a well-designed, well-staffed location. Thumbs up!
(4)
Vincenzo C.
It's Dunkin Donuts-- but this so happens to be one of the nicest I've been in !! Friendly staff! THEY -- HAVE---A --- Fireplace !! Lol
(4)
Melissa S.
I just may officially be Done with Dunkin. Well, this location at least. I will preface this by saying that sometimes it is the little things in life that keep us going, like finding a fiver in an old pair of jeans or pulling up to a parking meeter that already has 30 mins on it. This same holds true with store chain punch cards. On this day, I has enough punches on my DD sandwich card for a free breakfast sandwich and boy was I excited. As I handed my card to the cashier (who seemed a bit flustered already), he stared at it a if I had just tried to use foreign currency. After consulting with the manager, he returned and, with a haughty tone, informed me the "this DD location does not honor the cards because we are a Kosher restuarant and our prices are higher". Really? Did you really just say that? Pal, this is Dunkin Doughnuts. It costs 5 cents to make your sandwiches and I doubt the eggs in the sandwiches are even real egg. The cheese is sub par Kraft slices and not even melted, ever. Are you kidding me with this? Needless to say I will not be back.
(1)
Kara C.
I love Dunkins in general, but this location has been bad in terms of service for the past year or so. I've been in every Sunday for about a year, and my order is wrong about 3/4 of the time. My guess is the management of this specific location isn't great, because the employees seem really unhappy, too. That said, I like that this is a vegetarian location. It's nice to have that option at a Dunkins. The atmosphere is also pretty cozy.
(3)
ReviewHaiku F.
Booo! You used to be Boomerangs! I miss the bar! Donuts are smaller. (b)
(2)
Jessica D.
Went to this location while house-hunting. I walked up to the counter and ordered my usual DD faire - bacon/egg/cheese croissant. And then I was informed that they only had fake-on. I was a little put off, especially when I laid eyes on it -- neon pink. Quite scary. But I guess it's cool that people who are kosher have a spot where they know the rules are kept. It's just not for me. I'm going to focus on getting my tail to Pamela's to try real breakfast.
(2)
Jay S.
Great atmosphere for a DD. Service and coffee is still top notch. Clean and family friendly. Most importantly, if you're on the go, they have a couple of speedster checkout cashiers. Bonus, their to-go lids are probably the best designed of all coffee shops.
(4)
Rob A.
This place is horrible. Donuts are always stale. Coffee always tastes burned. Staff is rude. I never have a good experience here. Worst dunkin donuts I have ever been to.
The Teenage Old Soul ..
Great service. Got half dozen in less than a minute. Loved it. Very great setting. You can tell it's from pgh. Parking lot outside. Psople were friendly. Nice fireplace and sofa chairs. There's a door that goes through the restaurant to the parking lot! Bathroom needs key though, very annoying. Coffee is tasty. I would go again.
(5)Kent K.
Stopped here to take a pee on the way to Commonplace Coffeehouse. But guess what. After winding back through half a mile of Dunkin styled hallway, I finally find a doorway that says, "Restrooms are for customers only. Please ask cashier for the key." Are you kidding me?! You're telling me that I can't take advantage of a lousy chain like this and use up all their resources?! Yes, I was forced to go down to Commonplace and use up 2 gallons of their very own water just because Dunkin wouldn't let me use theirs. Rude. Immoderately Rude. On the bright side, (it was actually fairly dark in there) I am happy to announce that they were getting almost no business. Also the place was clean. I'll not be so rude as to say nothing good about them. But yes, if you're looking for a restroom definitely stop at Starbucks across the road. They at least let you use it.
(1)Evan F.
There isn't much to say about a Dunkin' Donuts if you have been to one before - the fare is standard and the selection mostly constant across locations. This location, however, had incredibly slow service and the employees were not the friendliest. If you have time and transportation, the DD near Pitt's campus is smaller but very fast and a better experience if you are in the need.
(2)Sal G.
The associates at this store are not the most attentive. I was waiting out front for a few minutes before I decided to yell back that I was out front. Had I not come in for someone else, I would have left without purchasing anything. At least my persistence paid off; I was able to purchase two donuts for my friend and I. If only those donuts had been fresher...
(1)Joe S.
This is a really great DD location. It's nice to have a place with fasting friendly food during Lent in the neighborhood (because it's kosher and vegetarian, there are some vegan options to be had here)! The staff are friendly and the decor is nice, especially the working gas fireplace. The only thing that prevents me from giving it 5 stars is that it is frequently packed with middle and high schoolers after school and on the weekends, making it a less appealing place to study or read than Starbucks or other coffee shops in the neighborhood. I don't mean to sound like a crochety old man, but sometimes it's very difficult to focus in here. Then again, I'm a Boston native, so you know I'm still coming here anyway on principle for nostalgia's sake. Also: for those complaining about the lack of non-vegetarian options - you need to understand the complexity of keeping a kosher kitchen would prevent this location from serving meat products -they would need to ritually cleanse the kitchen and have rabbinical blessings all the time. It is much simpler not to bring meat into the mix to keep a secular business kosher!
(4)Callie O.
I really love this Dunkin' Donuts location because it's all kosher and vegetarian. I squealed with delight when I ordered an egg croissant with a vegetarian sausage and cheese. I don't think I've ever been able to do that at a fast-food restaurant! This is certainly the star point for me. I wouldn't go to Dunkin' Donuts otherwise. The donuts here are a little more unique too. I can't remember names, but there are specialty donuts that I have never seen before. That's a plus! The coffees are pretty tasty, and they are a fraction of the price of Starbucks. However, they can be a bit sweet! I think next time I will order one of the non-sugar ones instead. The environment here is busy and friendly. I've never had a bad experience at this location. The staff and patrons are usually there with a big ol' smile on their face. If you're a vegetarian, and you want something quick and very cheap, this is definitely the place to go! You can even get something moderately healthy if you play your cards correctly, and you can't really beat that.
(5)MaryAlice R.
This is a good location for a DD's and I really like the fact that there is a pretty big parking lot behind it. There are plenty of seats if you are staying and free wifi. All the food tasted like regular DD's food.
(4)M C.
They no longer have bacon, ham, or any meat at all. Is this still America, or am I mistaken?
(1)Hannah C.
For some reason, I was craving donuts/munchkins so I came here. I honestly, don't even like DD so I don't know why I came... But I was trying to satisfy my craving and asked about the munchkins because the menu didn't make it clear that you could get any number of munchkins. The lady confirmed so I ended up getting a random number of them but what the lady should've told me is the deal I could've gotten if I actually bought one of their set numbers... Kind of annoying. Like all DD locations... not the cleanest. I did see some people sitting in there and doing work on their laptops. So they must be doing at least something right?
(2)Julie W.
This dunkin no longer has non-vegetarian options. I'm all for having kosher/veg choices - but fake bacon was an unpleasant surprise.
(1)Lauren B.
I'm rating this compared to other Dunkin Donuts I've been to. I love the atmosphere with the fireplace and bookcases--very cozy compared to many other Dunkin Donuts. They have a kosher menu which appeals to the neighborhood it's located in and makes it pretty unique, though personally I'd prefer the meat options too. The staff there are always friendly. The problem I have with this place is that they are always so incredibly so that there is a line no matter what time of day I go. Often they don't even have both registers open and some staff look like they don't know what to do with themselves. And when they get overwhelmed they start screwing up people's orders. I typically order just a black coffee on my way to work and I'm usually in a hurry so having some efficiency is pretty important to me. Especially when you have to pay the parking meters! Update: I'm taking this down another notch. Recently I was there and the person serving me was downright rude. First she makes a comment that it was so unusual I ordered a large black coffee, because "women never drink black coffee." Really?! Then even after making that comment she gives me a medium. I say "Excuse me, but I believe this is a medium." First she ignores me, then after I try to get her attention again, she says "Yep, it is." So I then have to add "So, do you remember that I ordered a large and that's what I paid for?" Then she grabs it from me and fixes it but is obviously pissy and annoyed about it and not apologetic at all. If there were another Dunkin Donuts nearby I would never go to this location as the service is so awful. I've never had such terrible service at a Dunkin Donuts before and I've been to many all over the country.
(2)N G.
The current staff lacks any customer service skills. Everything you would expect from a friendly neighborhood place, it is not. It is before 9am and they have 8 empty doughnut shelves sitting out. Have been here for the last 20 minutes and no shelf has been replenished, when clearly there is a demand. When asked why there is no variety, the reply was depending on whoever is in, that person makes a decision of what's needed. I would think there has to be a better approach to running a business.
(1)Jordan F.
The only kosher Dunkin Doughnuts. This is a really cool place. Actually it has become a regular hangout for me and a few friends. They have lots of comfy seats and the atmosphere is very open. A perfect place to study or socialize. p.s. One barista gave me the "happy hour" price for my iced pumpkin spice coffee 15 minutes early! So that was pretty cool.
(4)Michael S.
I have to say, I'm not really understanding all the hate on this location. I think it's totally awesome that this place is Kosher, and I think it speaks well of DD as a company that they'd recognize how to best fit the neighborhood where they're placed. Anyway, I tend to come to this spot in the later hours. The service is always quick, and they usually have what I'm looking for in stock. (Sometimes, it being an hour or two before closing, they've run out of my #1 choice of Boston Creme, which keeps this from being a 5-star.) Even though I come in late in the evening, the staff is always friendly, and they don't give me crap when I ask to buy one or two Munchkins (for my spoiled-as-hell dog). I can't comment on the fake-bacon sandwiches, but I can say that this is a well-designed, well-staffed location. Thumbs up!
(4)Vincenzo C.
It's Dunkin Donuts-- but this so happens to be one of the nicest I've been in !! Friendly staff! THEY -- HAVE---A --- Fireplace !! Lol
(4)Melissa S.
I just may officially be Done with Dunkin. Well, this location at least. I will preface this by saying that sometimes it is the little things in life that keep us going, like finding a fiver in an old pair of jeans or pulling up to a parking meeter that already has 30 mins on it. This same holds true with store chain punch cards. On this day, I has enough punches on my DD sandwich card for a free breakfast sandwich and boy was I excited. As I handed my card to the cashier (who seemed a bit flustered already), he stared at it a if I had just tried to use foreign currency. After consulting with the manager, he returned and, with a haughty tone, informed me the "this DD location does not honor the cards because we are a Kosher restuarant and our prices are higher". Really? Did you really just say that? Pal, this is Dunkin Doughnuts. It costs 5 cents to make your sandwiches and I doubt the eggs in the sandwiches are even real egg. The cheese is sub par Kraft slices and not even melted, ever. Are you kidding me with this? Needless to say I will not be back.
(1)Kara C.
I love Dunkins in general, but this location has been bad in terms of service for the past year or so. I've been in every Sunday for about a year, and my order is wrong about 3/4 of the time. My guess is the management of this specific location isn't great, because the employees seem really unhappy, too. That said, I like that this is a vegetarian location. It's nice to have that option at a Dunkins. The atmosphere is also pretty cozy.
(3)ReviewHaiku F.
Booo! You used to be Boomerangs! I miss the bar! Donuts are smaller. (b)
(2)Jessica D.
Went to this location while house-hunting. I walked up to the counter and ordered my usual DD faire - bacon/egg/cheese croissant. And then I was informed that they only had fake-on. I was a little put off, especially when I laid eyes on it -- neon pink. Quite scary. But I guess it's cool that people who are kosher have a spot where they know the rules are kept. It's just not for me. I'm going to focus on getting my tail to Pamela's to try real breakfast.
(2)Jay S.
Great atmosphere for a DD. Service and coffee is still top notch. Clean and family friendly. Most importantly, if you're on the go, they have a couple of speedster checkout cashiers. Bonus, their to-go lids are probably the best designed of all coffee shops.
(4)Rob A.
This place is horrible. Donuts are always stale. Coffee always tastes burned. Staff is rude. I never have a good experience here. Worst dunkin donuts I have ever been to.
(1)