2 stars because there is 1 great employee here who takes time to be polite. She is always there when I go in, and has reddish hair and curls. Everyone else there hates their job. Even the manager is very rude. Food is not up to standards at this Wendy's. I only eat the salad here bc everything else makes me sick to my stomach.
(2)
Anthony O.
How do you get in? I see all these people in there eating those delicious mouth watering burgers and the damn door is locked. I'm taking my business else where. Hmph. The employees ugly as shit too. Suwoop.
(2)
Jolie D.
Strange in that I walked up at 2a and even though it stated closing hours of 2a on the door, the workers didn't seem to mind and welcomed me in. They were all polite and accommodating... at that late hour, that's fantastic. I got a chicken sandwich, a salad and some fries. The fries were done fresh for me and were super delicious. Also, they had already began cleaning, so the place was clean and stocked as well!
(4)
JAMEZ Z.
Pretty gross Trash all over Employees slow and smoking cigarettes at front door Flat soft drinks Nice people, but not cleanly or professionally run.
(1)
Sari A.
All what I'll say is that they have some of the RUDEST employees I ever encountered! Nothing else really matters. ZERO Yelps.
(1)
Karl S.
The term fast food should never be uttered in this restaurant. 15 min for a simple meal without any extras. Disgrace to have the Wendy's logo which otherwise is the best fast food in the country.
(1)
Jennifer G.
Stressed out over my impending midterm, I wanted greasy comforting fast food for lunch (I also needed something quick so I could get back to cramming). This Wendy's is directly across from Jefferson Hospital so I ran on over. The food here isn't on par with other Wendy's I've been to in Jersey. It was dry nuggets, soggy fries, and over seltzered soda. The countertop looked like it had been freshly wiped, however it looks like it was wiped with a dirty or greasy rag, leaving streaks of grime on the counters. On the positive side, the staff was friendly and got me in and out quickly and with a smile. But their friendliness probably won't bring me back again.
(1)
Drew M.
Just don't! Don't do it! Go next door to Five Guys. This has got to be the worst Wendy's I have ever been to. The staff seem to be perpetually confused, basic math is beyond them and glaciers move faster. It is a crap shoot as to quality - might get crispy fries and soggy burger this time, next time it might be overcooked burger and soggy fries. Let's leave the sodas and dried out bacon off the discussion list. Wait time is also another crap shoot - some lunch hours it is a few minutes, like they were prepared and others like a total shock "someone ordered something???" The dining room is usually pretty clean even with the homeless who camp out at certain tables nursing a small burger. The bathrooms are a nightmare. I often wonder if management from corporate ever visits this store, in the many years I have been stopping in here (usually twice a year at most since I don't eat fat food much) there has been no improvement, other than the employees. For about the same price go next door to Five Guys - the burgers may be about the same quality but the selection of toppings and the always crispy fries put this poor excuse for a burger joint to shame. And, for those who care, Five Guys has free refills!
(1)
Michael M.
As the other reviews reflect, this is one of the most run down travesties of a Wendy's most of us will (hesitatingly) step foot in. The food is a 50/50 shot that you'll end up with what you order. The staff is surly and burned out from having to deal with the myriads of homeless and drunks that wander through at all times of the day. Cleanliness would be possible with a match and some gasoline, but short of that be prepared for the skeeve factor.
(2)
Karen F.
Perhaps one of the WORST Wendy's ever by sheer fact that the staff working here are illiterate, innumerate and just plain rude. I came in here Friday evening to buy a kids meal for my 4 year old (the only reason I'd even venture in - as I don't "do" much fast food.) We ordered a chicken sandwich, mandarin oranges (instead of fries) and a lowfat milk. They left out the milk! (Grrrr.) So I went trudging back and was given the milk - what a pain.Unless your 4 year old MAKES you come here - don't bother!
(1)
Kevin M.
This Wendy's cuts out the middle man. Instead of you buying food ,eating it there,running your errands or maybe going back to work then going house and taking a nice healthy poop (or whatever you call it),the place looks and smells so much like a bathroom that you can do both at the same time lol. Hell you dont even need to make it to the bathroom, from the looks of the mob bucket they just recycle the bathroom water to mop the dining area. Seriously its is THAT gross,seriously it smells that bad at times. Oh dear god ,dont go during the summer where the heat plays composer to the symphony of new disturbingly bad smells that permeate through the walls of the place ...essence of "urinal cake"?? that doesn't cover it (i know if you are near Chinatown its fairly common place).. And the staff though charmingly ghetto is just awful. I understand you that hate your job but dont let that affect out eating or in this case eating/breathing experience. Slow service to the point where it defeats the meaning of FAST FOOD. They are always out of something from nuggets to even specific buns for a particular burger...makes no sense.If you turn the corner and walk a block NYPD pizza is there if you need fast food. Moriarty's across the street top tomato on the same side if you aren't in that much of a rush. If you are in the mood for a burger then hold your breath, go to Wendys but TAKE IT TO GO...
(1)
m M.
Talk about slow service. Do they even know the meaning of fast food? If you go into this Wendy's expect long lines, over worked and unfriendly staff, as well as food that's sub par even for fast food.
(2)
Hazel A.
I love Wendy's.. but the service here is slow.. and it just seems disgusting.. I get grossed out just walking into this place.
(1)
Grace L.
Oy my first one star review... but I think it deserves it... The bathroom was disgusting. It smelled and the sink was full of hair. The soap pump was broken so I don't know how the employees go to the bathroom and wash their hands like they're supposed to! And their fries were stale. And I love fries. But that may be because it was 12:30am and they close at 1am. Regardless, gross overall! I hope they fix it up!
(1)
Meg C.
The first time I went to this Wendy's location, the Foot Locker across the street was held up at gunpoint as I was leaving. It was this huge spectacle and one of my first experiences in Philly. When it comes to fast food, out of the big 3 I'm going to have to pick Wendy's. Their fries are the best and there is recognizable chicken in the chicken sandwiches. This location leaves a bit to be desired, though. The dining area is usually quite dirty, I'd recommend taking your food to go. Also, the employees are particularly surly. Although I do find it kind of funny that when they call you up to the register they say, "can I have the next cust" as if some efficiency consultant removed the last two syllables of the word "customer." But I don't like to have my food thrown at me, thank you very much.
(2)
Hannah K.
Don't get me wrong, I love fast food, I even love fast food that's open late even more. But this Wendy's is all outta whack. Almost every single time that I forget to double check my order, there's something missing, or they messed my order up. It a lose-lose situation for me because not only do I not get what I ordered, but then I get lectured by my boyfriend. The service is slow, the workers are rude, and the food is sometimes but not always extra extra crispy. (& not in a good way)
(2)
Angela S.
The food is much worse than a typical Wendy's. Sandwiches are always cold and look like they've been sat on. Fries are underdone and soggy. Salads, usually a Wendy's highlight, are dreadful. The final straw is that there's a fight in this place at least half the times I've been there, and it's usually involving at least one employee. If you are visiting someone at the hospital and need a quick greasy meal to keep your spirits up, go down the street to Pandora's Box. *They* know how to do burgers and fries *right*. IN SUMMARY Food freshness: below average Order accuracy: average Overall staff attitude: abysmal Cleanliness of dining area: poor Cleanliness of bathrooms: really poor Refills on drinks: nope Condiments, napkins, utensils: you have to ask for condiments, but the rest are out in the open Kid's play area: no. Good lord, don't even bring your kids IN here. Drive-through: no
(1)
Tom B.
The staff is perpetually miserable, the average wait time is upward of 10 minutes, and they are always out of something: nuggets, chili, and, once, even lettuce.
(1)
Elizabeth B.
Eeek .... I am all for fast food when the rare craving strikes, and I think Wendy's is the lesser of many evils ... but the service here is really fatal. I love a chicken nugget with sweet & sour sauce and the coffee frosty is kind of amazing for $2.49, but I am seriously deterred by the service. Oh well.
(2)
Anjali M.
Yea the service can be pretty bad sometimes but at least they are open late when others are not, giving them revenue from bar hoppers in the night. The floor is sticky. And usually there is at least one near homeless person hanging out inside which makes it really sad to sit there and eat. Poor Wendy's. Some taxi ran into it this past Friday at ~12:45 a.m., right before closing. Hopefully everyone was okay. It did make for some really odd news. But business is still going. Gotta give props to city establishments, they keep making their money.
(3)
Mrinteresting W.
Service is slow, floors are dirty, exactly the type of thing you expect in the city. Coming into this Wendy's during lunch time is to experience a gray haze of grease floating through the air from poor ventilation. There are some scary people who come in here to eat... i mean... really weird. If you are looking to write a book about morlocks or mutated locals you may want to bring a camera. This being the only burger chain in my neighborhood I'd like to rant a bit on city burger joints. WHY, when I go to the suburbs or rural PA is the service quick and friendly. WHY is the food outside the city of a better quality? I've worked in a McDonalds (in my youth) and I know you all get the same training and same food stuffs to work with. Yet somehow all the city burger joins are slow and disgusting. If you have to have fast food in Philly stick to Subway or anything that isn't 'fried'.
(2)
Matthew G.
. I live around the corner from this place, and it is a complete nightmare! Stay away... The sidewalk cheesesteak vendors across the street have better food than this and are far more polite.
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Street Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : No Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
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Tawny B.
2 stars because there is 1 great employee here who takes time to be polite. She is always there when I go in, and has reddish hair and curls. Everyone else there hates their job. Even the manager is very rude. Food is not up to standards at this Wendy's. I only eat the salad here bc everything else makes me sick to my stomach.
(2)Anthony O.
How do you get in? I see all these people in there eating those delicious mouth watering burgers and the damn door is locked. I'm taking my business else where. Hmph. The employees ugly as shit too. Suwoop.
(2)Jolie D.
Strange in that I walked up at 2a and even though it stated closing hours of 2a on the door, the workers didn't seem to mind and welcomed me in. They were all polite and accommodating... at that late hour, that's fantastic. I got a chicken sandwich, a salad and some fries. The fries were done fresh for me and were super delicious. Also, they had already began cleaning, so the place was clean and stocked as well!
(4)JAMEZ Z.
Pretty gross Trash all over Employees slow and smoking cigarettes at front door Flat soft drinks Nice people, but not cleanly or professionally run.
(1)Sari A.
All what I'll say is that they have some of the RUDEST employees I ever encountered! Nothing else really matters. ZERO Yelps.
(1)Karl S.
The term fast food should never be uttered in this restaurant. 15 min for a simple meal without any extras. Disgrace to have the Wendy's logo which otherwise is the best fast food in the country.
(1)Jennifer G.
Stressed out over my impending midterm, I wanted greasy comforting fast food for lunch (I also needed something quick so I could get back to cramming). This Wendy's is directly across from Jefferson Hospital so I ran on over. The food here isn't on par with other Wendy's I've been to in Jersey. It was dry nuggets, soggy fries, and over seltzered soda. The countertop looked like it had been freshly wiped, however it looks like it was wiped with a dirty or greasy rag, leaving streaks of grime on the counters. On the positive side, the staff was friendly and got me in and out quickly and with a smile. But their friendliness probably won't bring me back again.
(1)Drew M.
Just don't! Don't do it! Go next door to Five Guys. This has got to be the worst Wendy's I have ever been to. The staff seem to be perpetually confused, basic math is beyond them and glaciers move faster. It is a crap shoot as to quality - might get crispy fries and soggy burger this time, next time it might be overcooked burger and soggy fries. Let's leave the sodas and dried out bacon off the discussion list. Wait time is also another crap shoot - some lunch hours it is a few minutes, like they were prepared and others like a total shock "someone ordered something???" The dining room is usually pretty clean even with the homeless who camp out at certain tables nursing a small burger. The bathrooms are a nightmare. I often wonder if management from corporate ever visits this store, in the many years I have been stopping in here (usually twice a year at most since I don't eat fat food much) there has been no improvement, other than the employees. For about the same price go next door to Five Guys - the burgers may be about the same quality but the selection of toppings and the always crispy fries put this poor excuse for a burger joint to shame. And, for those who care, Five Guys has free refills!
(1)Michael M.
As the other reviews reflect, this is one of the most run down travesties of a Wendy's most of us will (hesitatingly) step foot in. The food is a 50/50 shot that you'll end up with what you order. The staff is surly and burned out from having to deal with the myriads of homeless and drunks that wander through at all times of the day. Cleanliness would be possible with a match and some gasoline, but short of that be prepared for the skeeve factor.
(2)Karen F.
Perhaps one of the WORST Wendy's ever by sheer fact that the staff working here are illiterate, innumerate and just plain rude. I came in here Friday evening to buy a kids meal for my 4 year old (the only reason I'd even venture in - as I don't "do" much fast food.) We ordered a chicken sandwich, mandarin oranges (instead of fries) and a lowfat milk. They left out the milk! (Grrrr.) So I went trudging back and was given the milk - what a pain.Unless your 4 year old MAKES you come here - don't bother!
(1)Kevin M.
This Wendy's cuts out the middle man. Instead of you buying food ,eating it there,running your errands or maybe going back to work then going house and taking a nice healthy poop (or whatever you call it),the place looks and smells so much like a bathroom that you can do both at the same time lol. Hell you dont even need to make it to the bathroom, from the looks of the mob bucket they just recycle the bathroom water to mop the dining area. Seriously its is THAT gross,seriously it smells that bad at times. Oh dear god ,dont go during the summer where the heat plays composer to the symphony of new disturbingly bad smells that permeate through the walls of the place ...essence of "urinal cake"?? that doesn't cover it (i know if you are near Chinatown its fairly common place).. And the staff though charmingly ghetto is just awful. I understand you that hate your job but dont let that affect out eating or in this case eating/breathing experience. Slow service to the point where it defeats the meaning of FAST FOOD. They are always out of something from nuggets to even specific buns for a particular burger...makes no sense.If you turn the corner and walk a block NYPD pizza is there if you need fast food. Moriarty's across the street top tomato on the same side if you aren't in that much of a rush. If you are in the mood for a burger then hold your breath, go to Wendys but TAKE IT TO GO...
(1)m M.
Talk about slow service. Do they even know the meaning of fast food? If you go into this Wendy's expect long lines, over worked and unfriendly staff, as well as food that's sub par even for fast food.
(2)Hazel A.
I love Wendy's.. but the service here is slow.. and it just seems disgusting.. I get grossed out just walking into this place.
(1)Grace L.
Oy my first one star review... but I think it deserves it... The bathroom was disgusting. It smelled and the sink was full of hair. The soap pump was broken so I don't know how the employees go to the bathroom and wash their hands like they're supposed to! And their fries were stale. And I love fries. But that may be because it was 12:30am and they close at 1am. Regardless, gross overall! I hope they fix it up!
(1)Meg C.
The first time I went to this Wendy's location, the Foot Locker across the street was held up at gunpoint as I was leaving. It was this huge spectacle and one of my first experiences in Philly. When it comes to fast food, out of the big 3 I'm going to have to pick Wendy's. Their fries are the best and there is recognizable chicken in the chicken sandwiches. This location leaves a bit to be desired, though. The dining area is usually quite dirty, I'd recommend taking your food to go. Also, the employees are particularly surly. Although I do find it kind of funny that when they call you up to the register they say, "can I have the next cust" as if some efficiency consultant removed the last two syllables of the word "customer." But I don't like to have my food thrown at me, thank you very much.
(2)Hannah K.
Don't get me wrong, I love fast food, I even love fast food that's open late even more. But this Wendy's is all outta whack. Almost every single time that I forget to double check my order, there's something missing, or they messed my order up. It a lose-lose situation for me because not only do I not get what I ordered, but then I get lectured by my boyfriend. The service is slow, the workers are rude, and the food is sometimes but not always extra extra crispy. (& not in a good way)
(2)Angela S.
The food is much worse than a typical Wendy's. Sandwiches are always cold and look like they've been sat on. Fries are underdone and soggy. Salads, usually a Wendy's highlight, are dreadful. The final straw is that there's a fight in this place at least half the times I've been there, and it's usually involving at least one employee. If you are visiting someone at the hospital and need a quick greasy meal to keep your spirits up, go down the street to Pandora's Box. *They* know how to do burgers and fries *right*. IN SUMMARY Food freshness: below average Order accuracy: average Overall staff attitude: abysmal Cleanliness of dining area: poor Cleanliness of bathrooms: really poor Refills on drinks: nope Condiments, napkins, utensils: you have to ask for condiments, but the rest are out in the open Kid's play area: no. Good lord, don't even bring your kids IN here. Drive-through: no
(1)Tom B.
The staff is perpetually miserable, the average wait time is upward of 10 minutes, and they are always out of something: nuggets, chili, and, once, even lettuce.
(1)Elizabeth B.
Eeek .... I am all for fast food when the rare craving strikes, and I think Wendy's is the lesser of many evils ... but the service here is really fatal. I love a chicken nugget with sweet & sour sauce and the coffee frosty is kind of amazing for $2.49, but I am seriously deterred by the service. Oh well.
(2)Anjali M.
Yea the service can be pretty bad sometimes but at least they are open late when others are not, giving them revenue from bar hoppers in the night. The floor is sticky. And usually there is at least one near homeless person hanging out inside which makes it really sad to sit there and eat. Poor Wendy's. Some taxi ran into it this past Friday at ~12:45 a.m., right before closing. Hopefully everyone was okay. It did make for some really odd news. But business is still going. Gotta give props to city establishments, they keep making their money.
(3)Mrinteresting W.
Service is slow, floors are dirty, exactly the type of thing you expect in the city. Coming into this Wendy's during lunch time is to experience a gray haze of grease floating through the air from poor ventilation. There are some scary people who come in here to eat... i mean... really weird. If you are looking to write a book about morlocks or mutated locals you may want to bring a camera. This being the only burger chain in my neighborhood I'd like to rant a bit on city burger joints. WHY, when I go to the suburbs or rural PA is the service quick and friendly. WHY is the food outside the city of a better quality? I've worked in a McDonalds (in my youth) and I know you all get the same training and same food stuffs to work with. Yet somehow all the city burger joins are slow and disgusting. If you have to have fast food in Philly stick to Subway or anything that isn't 'fried'.
(2)Matthew G.
. I live around the corner from this place, and it is a complete nightmare! Stay away... The sidewalk cheesesteak vendors across the street have better food than this and are far more polite.
(1)