My mom and I went there for dinner a few weeks ago before heading to the Kimmel Center for a show. As soon as our waitress found out we needed to head over there, she promised she would rush our order and get our food out, assuring us that we would make the showtime. Food, as usual, was excellent. I got filet and shrimp, my mom got filet and lobster. We both got the spinach salad with the warm bacon dressing. I was feeling poorly, and ended up being unable to eat. As soon as our waitress found out, she got me a ginger ale with bitters to aid in my nausea, no charge. We will go here again and again.
(5)
Aaron T.
My girlfriend and I had an excellent experience at Ruth's Chris before going to the Merriam Theater to see Louis CK. You can spit from this restaurant and hit the theater (literally), so its a fantastic place to grab dinner and a drink before any shows. Location got us in the door before the show for a drink, and the awesome aroma of steaks got us back in the door for dinner after the performance. Both our bartenders and our server, Jennifer, did a fantastic job of catering to our needs and were very friendly. They asked us how the show was after the performance and were very personable. After spilling my girlfriend's drink, the bartender was even nice enough to purchase us a replacement (I hope our tip covered the cost). Our server Jennifer did a fantastic job and stopped by several times to assist with our meals. She knew exactly what she was taking from the table to replace flatware, had excellent dinner recommendations, and was very pleasant during our visit. If you order lobster shell, they will remove the shell for you table side to add to your convenience of eating. The steaks were cooked mostly to our liking while we were there. We both ordered medium rare filet, my girlfriend's steak was "spot on" and mine was closer to medium. We both had lobster tail and filet, but I had the "stuffed lobster tail" special and she had the regular steak and lobster meal. You sacrifice on the content for the special, so if you're looking for volume go with the menu variety, the crab stuffing wasn't good enough that I'd recommend the stuffed lobster over a plain lobster tail. Like any high end steakhouse, the bill can get steep. Keep in mind that all sides are el la carte, so will add to your shock when you receive the receipt. You're paying for a high end dining experience here, so expect the price - but also expect excellent service and quality.
(4)
Dan D.
We went to Ruth's Chris in Philadelphia (where we live) after having a wonderful experience at Ruth's in New Orleans. Well, we should have gone back to the south. This was dismal from start to finish. We were sat at a table that was off the main dining room and felt as if we were in the lobby. We both had ceasar salad's to start that were dry and full of grape tomatoes. My husband had pork chops that came out with two apple halves on top that looked sickly. It was a sad, sorry display. The pork chops were overcooked and tasteless and the accompanying mashed potatoes were dry. I had the stuffed chicken and it was also dry and overcooked and lacked anything exciting. Dessert was a very small creme brulee in what seemed the smallest ramekin that the kitchen had. The last potential to shine was when we asked for a pina colada (again we had loved the pina colada in New Orleans); we were told that the bar has no blender so they do not make pina coladas. We expected a place with the reputation of Ruth's Chris to wow us from presentation and taste all the way through and sadly it never moved anywhere. We won't return.
(1)
Nikitha C.
Excellent customer service. Steak that Melts in your mouth. What else do you need? :) valet parking is cheaper than the nearby garage.
Dinner for 9 was just fantastic. We celebrated a 70th birthday and received first class treatment all the way. Sure it was very expensive but our steaks and entrees were outstanding. Great service, great food and great ambiance.
Have to agree with the others, the food is just ok, the location is great if you are going to a show nearby and the valet parking comes in real handy, charge is $18. Beautiful interior in an old bank building. I had an appetizer that was good, shrimp and a salad that was not so good. Hard to screw up a salad I know, but, the lettuce was old and wilted and turning to mush. The service was good, although we did have to send out a search party to get our check. Busy spot, make reservations if you are going on a weekend.
(3)
John K.
Went back again with the GF and her folks! As usual we had a great time. I had the chopped salad which really hit the spot. It was in a circular tower a la steak tartare. Tasted of blue cheese and bacon and crouton crumbles, delicious, The men had cowboy ribeyes bone in while the ladies had boneless ribeyes. I ordered mine medium rare ... It was very good but some bites were a bit sinewy. Overall I prefer the regular ribeye which has better marbling overall. The GFs ribeye was ordered medium and it was more on the medium rare side. She had a big circle of fat right in the middle of it which was a bit disconcerting. Had the garlic mashed and gargantuan crunchy onion rings, delicious. Keep in mind those mashed potatoes have an amazing amount of butter! We topped everything off with molten chocolate cake topped with vanilla ice cream and caramel drizzle. The ladies approved and the one bite I had was a nice enough change from all the meat! Overall a good meal ... I've had better here though! Great service as usual ... (perhaps sadly) I've become a regular here so it's nice when you're greeted by name by everyone. Everyone was on point,
(4)
Andrew C.
Beautiful interior, professional staf, and most importantly, wonderful food. Sure its pricey, but what would you expect from Ruth Chris? My personal favorites are the steak (obviously), the shoestring fries and the mashed potatoes. Rolls and deserts, particularly the sorbet, are great too. I've never had a less-than-stellar meal here. As expected, the service is excellent. Ironically, I've had a waiter spill water on me twice now. However, they were very respectful, apologetic, and quick to clean up the spill, so no hard feelings there.
(4)
Emma T.
I'm sure there are lots of people who say that because it's a chain, it cannot be good. Admittedly, I have not been to other non-chain steak houses in Philadelphia. That said, Ruth's Chris is damn good. It is good in other cities, and it is good in Philadelphia. The wait staff is unbelievably professional and attentive. You will never wait for water, because your glass will never be empty. Service is fast, but it's never overbearing - you don't feel as though you can't enjoy your meal. We had creamed spinach (always my favorite at Ruth's Chris) and mashed potatoes for our sides. And filet mignon (so so so tender) and NY strip (very juicy and tasty). All of the food was amazing. Of course it's expensive, but every steak house is, and I believe Ruth's Chris is comparable to others in the city. It's worth it.
(4)
Garth S.
Eaten at many Ruths Chris and always happy about my experience, and this restaurant did not let me down, excellant food and service.
(5)
M H.
I am rating the excellent customer service I received after a recent post. This came from management and my husband and I are looking forward to dining here again in the very near future!
(5)
Steven B.
What's the best thing about visiting a chain restaurant? Some people say bleah, nothing, and avoid chains like the plague. Fortunately for the dozens and dozens of successful chains in this country most of us visit them often. So what do we appreciate most? Consistency, consistency, consistency! The great chains are masters at consistency. Visit a Mickey D's anywhere in the country and your Big Mac will taste the same. It may not be the best burger you have ever had but you have expectations and it is very likely they will be met. Ruth's Chris is a great chain and that's a good thing. I've been fortunate enough to travel throughout this country often with folks intent on buying me dinner. I've visited probably twelve Ruth's Chris locations and their Philly location is as consistent as all the others. At Philly it is very likely you will have a four star experience. The atmosphere is classic steakhouse. The service is polished. The steaks will be cooked to order. The sides will be delicious. The drinks will be potent. The check will be significant but on par with the other steakhouses in town. So do you feel the "but" coming? Yes, there is a "but." Although I've enjoyed a four star meal I have never been wowed. I've had a great meal but that's expected for this kind of $$. I've never spent the next two weeks raving to friends about the experience. Unfortunately for Ruth's Chris Philly is well known as a steakhouse town. You can be wowed in Philly. That's happened to me at Union Trust and Butcher & Singer among others. So if somebody wants to take me to Ruth's Chris I'll happily go and enjoy a nice four star experience. If I'm going to take the lovely wife out to dinner at a steakhouse and I want to wow her, I'll make another choice.
(4)
Lap N.
Awful. Just awful. Food was horribly prepared. We asked for a medium steak, we got blue. Asked for them to cook more, we got well done. Overall, the service was very over bearing, asking every two minutes how the food was. There are better steak houses in Philadelphia. Stay away
(1)
John B.
My wife and 6 year old were having a Philadelphia weekend highlighted by a show at the Kimmel Center. I chose this place because it offered "Whole Steamed Lobster", which is one of the few things my picky 6 year old enjoys. They delivered the supposed 1 1/2lb lobster already dismantled, arms and knuckles missing. A small tail and small claws that didn't seem to match the body. Not much meat for $60. I order 1 1/2lb Lobsters regularly in Maine and New Hampshire so I feel I know about what that should look like. Service was Great! Steaks were so so.
(2)
Michael S.
This might be the worst Ruth's Chris I've been to. I've been to many around the country and have also been to this location about three times. Everytime I go, something seems to go wrong. Whether it be lousy service or overcooked meat, it never fails - something always goes wrong. B&S is where it's at.
(2)
Lester O.
The food was really good and the staff was really friendly.
(5)
Julie D.
It was my first time here and I decided to try the Restaurant Week menu. The food was fantastic and the service was excellent. The portions were sufficient and satisfying. It made me feel full without me hating myself. The waitress even gave us a free side of mashed potatoes when we changed our minds from mashed potatoes to mushrooms. I would definitely return again!
(4)
Yiwen S.
my roommate and i went to ruth's chris last night to use up a livingsocial coupon. $50 for $100 worth of food+drinks. you'd think it'd be easy to hit $100 at a top-ranked steakhouse right? so not true! this was my first time at a ruth's chris (mostly cuz i've been deterred by what friends have told me over the years) and i found it surprisingly affordable. between the two of us, we ordered an appetizer, two steaks, and a side to share. and we were just UNDER $100 AND we were stuffed to the gills. the crabmeat stuffed mushrooms were just fine as an appetizer. four generous sized mushroom caps stuffed full of crab and topped with romano cheese. a bit too cheesy, but good. i've definitely had better though. i ordered the ribeye, and for the first time, i ordered my steak rare-plus instead of medium rare. a HUGE slab of meat came out within 15 minutes, and i swear, literally a third of it was marbled fat. and it came out RED. like the color of yelp RED. i was ecstatic! what can i say, i'm a carnivore ;) the ribeye came well-seasoned, but still allowed the natural flavor of the raw meat to shine through. the taste was a bit overwhelming though, and while i like chewy meat, i was kind of tired of the taste and texture by halfway through. guess i'm going back to medium rare. the best part of our meal was the side: sweet potato casserole topped with pecans and brown sugar. SO SWEET but sooo delicious. we didn't even want dessert after that side. everything came piping hot and visually appealing, but the entire meal left me with just an "ehh" ambivalent feeling. the service was attentive -- our waitress, jessica, was so nice, in fact, that it was like congeniality on crack. while i enjoyed my meal, i prefer other steakhouses with a larger selection of cuts, better ambiance and better service. not to say i didn't like ruth's chris. i've just had much better.
(3)
Rodrigo A.
I go to Ruth's Chris pretty often (approx every 45 days). This last time my experience was not what I expected. Service was mediocre, we felt rushed and I had to send my steak back because it was not cooked to the correct temperature. I asked for "black and blue" and it came out "medium. I'm not sure if they have changed chefs, but they need to get the back of the house together quickly. Very disappointed.
(2)
Erica J.
I have always loved the Ruth's Chris Steakhouses, and this one is no difference. I love variety the menu offers, and because of its reputable chain name, there is consistency in the food they serve. Having eaten at Ruth's Chris in New York, Los Angeles and now Philadelphia, I've never had second thoughts about their filet mignon, which is my favorite cut there. The prices are decent too so this is a great night-out restaurant if you do not feel like going all out for a fancy meal. Try their desserts too! They're pretty mouth-watering. However, I am only giving Ruth's Chris 3 stars because it is not outstanding compared to other steakhouses out there.
(3)
Mark S.
Worst Ruth's Chris experience I've ever had. Like other reviewers have noted, I've been to many Ruth's Chris, and this has to rank the lowest in terms of overall experience. Despite having a reservation, I had to wait a solid 15 minutes to get my table. Hostess, who could well have been a final round Jersey Shores reject, was less than hospitable and dismissive. When finally seated, it was at a small cramped table in the middle of the front room, in uncomfortably close proximity to other tables. Am I at a Denny's??? Most intimate, in a bad way, spacing I've ever experienced at a Ruth's Chris. No rolls, until I asked 15 minutes after ordering. Slow water refills. Slow service in general. Over-salted and tiny lobster bisque. Ordered a medium rare ribeye and got a gray piece of meat. Only positive, the waitress replaced it immediately with one that was properly cooked. Ruth Chris is, in general, my favorite chain steakhouse. Unfortunately, will have to find an alternative in Philly because this one sucks.
(2)
LL M.
I see a lot of mixed reviews here, but I just had a great meal here this week. It wasn't our first choice but it had an open table reservation available. I had never been there and was looking to try it. It was late so we skipped appetizers and got filet mignon, creamed spinach (yum!) and shoestring fries. I love how the steak comes out sizzling. That was why I really want to try Ruth's Chris and I wasn't disappointed. You have to get the spinach. Service was excellent also.
(4)
Sarah B.
I'll give Ruth's Chris three stars overall: two for the food and four for the service. My boyfriend and I had a 6:30 reservation before a PIFA event and were running late. I told my boyfriend to call the restaurant and warn that we would be a little bit late. We arrived around 6:40 and the hostess thanked us for the call. We were seated immediately! I typically keep my reviews pretty short so I'll say that the lighting at the restaurant was more dim than I would have liked. The dining area itself seemed pretty spacious and not cramped, but this is probably just due to the fact that there weren't many customers there. The staff was friendly and answered questions I had about the menu. I went with the Classics menu (appetizer, main course, side, and dinner). I ordered the steak house salad as my appetizer and a whole garden arrived on a plate. I didn't care for the ginormous size or taste of the salad. I went with the sauteed mushrooms for my side. These were decent. My main course was comprised of the 6 oz. filet and shrimp. The shrimp were a little dry but the steak thankfully was great and cooked to my preference. When I'm at a nice steakhouse I never ask for any kind of sauce for my steak and luckily my filet was great without the addition of any sauce. I didn't care for the dessert (there is only one option) but I think it's just because I don't like raspberries or chocolate cake. I could have easily just asked for a small bowl of vanilla ice cream. I'm glad I had a LivingSocial coupon. My dining experience was okay, but when I'm hankering for a really great steak I think I'll go to one of the other Philly steakhouses that I just happen to like better.
(3)
Ida C.
Back in my college years, before being able to afford a bonafide dining budget, parents' weekend was an occasion to be celebrated with weeks of anticipation about the big dinner out. For me, the winner tended to be Ruth's Chris Steakhouse. There's something about the old school feel of the Philadelphia outpost that is luxe and comfortable at the same time. While not a fan of the hunting trophy collection on the walls, it somehow works, like eating at twilight in a mysteriously high class jungle. Now, after nearly a decade of enjoying the steaks, I can honestly say that Ruth's Chris is amazingly and consistently good across a multitude of locations. The filet is nearly always perfectly cooked and served sizzling on the hot plate with ample (and amazingly fragrant) butter. Any issues with degree of doneness are handled extremely professionally and graciously. In addition to the steaks, here are some other things I've tried and really enjoyed (I've pretty much tried everything on the menu, but these are my favorites): 1. Sizzlin Blue Crab Cakes - very little filler and seared in a generous portion of excellent butter 2. Shoestring Potatoes - my favorite of the three types of french fries, these are the thinnest and therefore the fries with the best crispy to potato ratio 3. French Fried Onion Rings - perfectly crispy and juicy all at the same time 4. Bread Pudding with Whiskey Sauce - I've tried all the deserts and this is the best one! PARTING THOUGHT: As a bonus, if you sign up for the mailing list, there are often special deals for restaurant milestones and seasonal deals (e.g., $99 dinner for two, holiday gift card bonuses, etc.).
(4)
Andrew L.
I love Ruth Chris. We had a fantastic dinner followed by an even better dessert. The service was impeccable as well as the atmosphere. The reason this isn't a 5 star review is honestly all due to the valet service. I don't remember what valet was here before when we dined, but the new company, is not nearly as good. The guy was on his phone while i tried to get his attention, then my car smelled like cigarettes. Other than that, I loved my evening but I would not suggest the valet whatsoever.
(3)
Gar L.
This is the second Ruth's Chris that i have visited, the other being in San Diego. This experience was FAR different. My experience in California was AMAZING, hands down the best steak i had ever eaten. My experience in Philadelphia was the complete opposite. I felt like i was being served a cheap steak burnt to a crisp by some amateur chef. I did not perceive the value of my experience given how expensive it costs to eat at the Philadelphia location. I will never go back here again.
(2)
Thao N.
My sister actually found a piece of finger nail in her mashed potatoes... ummm.. yeah. When we notified the manager, he apologized and inspected the kitchenstaff's hands. Apparently, everyone's fingernails were trimmed to proper levels (maybe someone was clipping their nails on the job while prepping the food! hmmm ) He gave her two gift certificates and omitted her entree from the bill. Aside from the commotion, service was excellent, 4/4 stars, but I feel the food was mediocre -2/5 stars. It was too salty for my taste.
(2)
Lianna N.
It was my first time going to this location but I have been to other Ruth's Chris locations. I expected the service and dining to be of the same quality as my many other experiences. However I have to admit I highly value the opinions of fellow yelpers and was a little worried that this location would not measure up to par because of some of the negative reviews and comments. Not sure what happened with their dining experiences but i found it to be a very nice experience. We parked in the 1500 Locust parking lot, about 4 blocks away, and if you go to central parking website you can often get web discounts (in this case I paid 3 hours for $10 instead of $23 which is what we owed) the valet at ruth chris is $18, which was a little steep for me and so I looked for a bargain. Parking is always a b***** downtown so always good to know about deals in the area. The meal was nice, we ordered drinks and were not carded as we usually are although we are both 23. That was impressive to me, that they could tell who was old enough to drink and I didnt feel annoyed for that skeptical "Can i see your ID" yadayada. The meal was good but not out of this world-in other words, exactly what I expected was exactly what I received. The food is good- dont get me wrong. Just a little pricey and only for special occasions for me. We ordered the barbecued shrimp to start, which I believe someone below me commented is nothing close to BBQ. I think ruths chris mean BBQ meaning it involved a grill, not that it was slathered in sauce. We ordered it and found it quite tasty. The shrimp was crunchy and not overcooked (phew). I ordered the salmon and my boyfriend ordered the fillet minoin. Both were cooked the way we asked and tasted just fine. The garlic mash was as expected and broccoli was good too. We were too full for desert so passed, but left full, satisfied, and happy. The wait service was really nice and all smiles- but not in a fake way. I really had an enjoyable time here. I'll be back sometime for a special occasion!
(4)
Tam V.
We showed up for our reservation and were shoved off into a back corner somewhere. It was not crowded and yet the staff seemed to forget about us and weren't being attentive. I ordered the filet mignon and boyfriend had the prime rib. Steak was dry and over cooked. They rushed us out because they were getting ready to close but if you didn't ignore us for the first 20 minutes we were there, we would've ordered our food much sooner, allowing you to close up reasonably on time.
In honor of the GNO (girls night out), mom and I checked out Ruth's Chris for the first time. It's prime location right next to the Merriam, where we were to see the musical Fela, was great. Valet parking was quick and offered a slight discount to self parking in the Bellevue's parking lot. We arrived about 5 minutes early for our 5:45 reservation, checked our coats and were seated promptly. Mom ordered the mardi gras cocktail and I ordered a berry concoction based on the waiter's recommendation. I liked the mardi gras cocktail best and wished I'd ordered it too (cocktail envy). And speaking of our waiter...his name was Chris and he was pretty darn good. He recommended the barbecue shrimp appetizer, which we really enjoyed (the garlic bread on the side was divine). Mom ordered the bone in ribeye since she likes her steaks well done and doesn't want to lose flavor in the process. I ordered the porterhouse (medium-more pink than red) and it was excellent. The steaks came out sizzling on the 500 degree plates and were cooked perfectly. Our waiter brought out a few sauces for us to try. I especially enjoyed the peppercorn sauce. We ordered asparagus and mashed potatoes to share (the portions were huge). The asparagus was a little undercooked for my liking and the potatoes were a bit dry. Finally we shared an apple tart. It was one of the best I've ever had. I needed coffee to stay awake after that meal so I ordered a cappuccino, which was divine. We left with enough leftovers for a few days and were off to the show. 4/5 for a pleasant Ruth's Chris experience. It's pricey but a GNO with mom is worth every penny.
(4)
Danielle K.
BF and i are regulars to Ruth's Chris, having dined at several throughout the DC area. when we were in town visiting college friends, we decided to take them out to one of our favorites for what we hoped would be a great dinner. we had a late Saturday night reservation, and were quickly seated upon arriving. we typically order from the "ruth's classic" menu (which is a great deal - $40 for salad, entree, a side, and dessert), but looking through our menu we did not see this as an option. it wasn't until i inquired about the classic's menu that it was mentioned, so it felt like ordering off this menu was discouraged. having dinned at other locations of this chain, i felt like this one did not live up to the Ruth's Chris standard. Both my chicken and my bf's steak were cooked much more than usual (i actually prefer chicken very well done, but he sent his steak back), two of the same salads arrived - one w/ croutons and one w/o (we're not sure why), the potatoes did not seem fresh, and the bread/butter was also different. towards the end of the meal, we asked if we could have the spinach wrapped up since we had not made a dent in it, and the waitress told us "sure!" but only returned with the rest of my stuffed chicken breast, no spinach. we've also grown accustomed to having the crumbs swept off the table for us, but this never happened. on the plus side, our waters never ran dry, the bread bowl was never empty, and we stayed nearly an hour past closing time and did not get that urge that they were trying to kick us out (so much so that we did not realize that had closed). Ruth's is a great restaurant, but this one might need a little work to get up to par.
(3)
Jessica N.
My husband was invited here by a client, who insisted he bring his family. Trust me that I realize that Ruth's Chris Steak House is probably not the best place for 2 & 4 year old kids. But the clients insisted, and off we went. Since our hosts had called ahead, we were put towards the back where there were no other patrons. The kids menu was fairly large, and included fillet mignion! All of the adults ordered steak (of course) of various cuts and temps, while I ordered the tuna. The kids both had pizza. The food was very good, and should be for the price. The dessert- some sort of berry dish, was really the highlight for me- it was delicious. What really put it over the top for me was our waitress. Again, I know this is not a great place for small kids- even well behaved ones! However, our waitress was very much on top of things- bringing bread immediately, finding crayons somewhere in the back, and giving my daughter a order pad to write on. She talked to my girls and checked on them constantly. She was fantastic. My four year old would tell you the highlight was the bathroom. It really is quite pretty- check it out! ;)
(4)
Cochon I.
Our group of four didn't expect the ultimate in fine dining at Ruth Chris', based on existing reviews. But our visit this Saturday evening failed to approach even these modest expectations. To start, there is good news. Entering the restaurant is all one could hope for -- prompt seating and politeness, the ultimate in professionalism. Our waiter proved to be of equal caliber throughout the evening and we tipped accordingly. Bus service and a table visit from the manager topped off the ne plus ultra service. So far, a pleasure. The setting is somewhat gloomy and stark, with little imagination or sense of, say, a venerable gentleman's club. But it's good enough. The menu offerings, however, seem attractive on paper, and while we perused these our waiter recommended then fetched a suitable wine. Again, all this was handled flawlessly. Prices are stratospheric. You expect to pay top dollar for prime beef, but not without any sides whatsoever. And a la carte sides are priced as though they came from a jeweler's safe -- $8.50 for a modestly sized dish of mashed potatoes, for example. Wines are also marked up shamelessly: double or more the norm of many other fine restaurants. Okay, so the place is pricey, but again you expect something worthwhile for all this foregone loot. Three of us ordered various steaks from the menu, while the fourth sprung for a ribeye special on the bone. Three were ordered medium rare, the fourth medium. What we got were four overcooked steaks -- three perfect mediums and one bordering on well. And all four were painfully lacking the flavor of an excellently prepared steak. Here lay four slabs of dead cow robbed of any culinary imagination or even quality traditional preparation, accompanied in one instance by a sweet sauce that mercifully added a modicum of flavor to the dullsville dogie. It's not only that this nominal steakhouse turns prime cuts into second-rate dishes, the gumbo and lobster bisque apps were unworthy of a fine dining establishment. I can't recall the last time I've had such cafeteria-grade stuff in a bowl except when it came out of a can. Ruth Chris, at least at this location, offers up minimus quality at maximus prices. Never again!
(2)
Tymika H.
The BF had been wanting to go forever. Me, I had been avoiding it. I had the displeasure of going several years ago and was not impressed. So when I saw the living social deal, I said, this is the only way I'll go. I said to myself, "It was a long time ago. You weren't that experienced of an eater back then. Give it another try." Mediocre at best. For a restaurant of this caliber, you would expect an awesome dining experience. That didn't happen. Our waiter was decent, he did not stand out much. I did notice that a few of his friends were dining there and he decided to chat it up with them more than check on us. No worries, I was more concerned with a good meal. He was friendly and when we called for him, he always came. We started out with the barbeque shrimp which was not barbeque at all. It was pretty tasty. What was left of the sauce we dipped our bread into. Yummy! I had the lamb, it was okay. I was amazed as I like Outback's version much better. My BF had the rib-eye. It came out rather small, I think they cooked it to death, back to death I should say. It was literally a black piece of meat. No flavor at all. We sent the steak back, he ended up getting the stuffed chicken. It was tasty enough. He also had asparagus, bland, no seasoning. It came with a hollandaise sauce, he didn't like it. I had the sweet potato casserole. That was quite tasty. We walked out feeling robbed of a good meal. Thank God for a living social deal. The next day we went to Outback. Yummy, yummy, tasty lamb. The BF had the rib-eye and it was quite good. Such a shame. A chain putting Ruth's Chris to shame. It wasn't worth it, don't go.
I like to test places out during restaurant week. This Ruth's Chris in particular treated the restaurant week customers like a nuisance. The service was not attentive and the portions were laughable. Think I'll stick with Morton's when I'm in center city.
Very nice environment, fresh and delicious food, and nice service too. Friends and I had a very remarkable night!
(4)
Rachel G.
I had never been to Ruth's Chris until recently on Broad and I really liked it. It's much more cozy than its meaty competition Capital Grille and Del Frisco's. I liked the ambiance a lot. I actually sat at the bar, and had a great experience with Chris, the bartender/waiter. To start, I tried the BBQ Shrimp dish that they're known for (gluten-free too) and it was nothing like I thought it would be judging from its name. 5 big shrimp in a garlicy-buttery-amazing sauce. If I ate bread, I would've asked for a loaf to dip into that sauce for the rest of the meal! Had a NY Strip Steak and Garlic Mashed Potatoes - how could I go wrong? My entree was delicious. Came sizzling on a hot plate to me - and was cooked to medium rare perfection. My friend had the filet. Judging from the clean-plate club status, I believe he enjoyed it. :) Gluten free friendly - Chris was well-equipped with a list of what I could and could not eat. I look forward to going back and trying my steakhouse favorite - lamb chops!
(4)
L M.
I am here celebrating 12 years of marriage that no one mentioned even though I told them when I made the Winslow reservation . My lamb was horrible no taste they made it over it was all salt and they gave me extra spinach and mushrooms . I have never ever had such a horrible experience Samantha was our waiter she was nice I guess but she seemed too occupied with other customers we were an after thought! The manager suggested I take a bite before he walked away but it wa too hot he said he would come back never did . horrible horrible horrible I will never come back I guess I hope I forget this anniversary love Winslow
(1)
Johan K.
I took my girlfriend here on a Saturday evening around 7:00 P.M. to celebrate our 6-month anniversary, and I was disappointed in most respects, although the service was good. First of all, the food: We split the porterhouse for two, medium rare, which came out done to the appropriate level, perhaps a bit over once it had sat on the plate for some time. The strip side was good, the filet side was passable in flavor, but surprisingly tough as filets go. For sides we ordered the potatoes au gratin and the broiled tomatoes. The "tomatoes" were a misnomer: it was one tomato, modest in size, that had been apparently broiled on just one side with no seasoning to be found. Needless to say I was somewhat discontent as I sliced into my half of the $8 tomato. The potatoes au gratin were fine in comparison. The service was the redeeming quality, and the only reason this review is being given two stars; the front of house was very gracious as I waited since my girlfriend arrived 15 minutes later than our reservation and the server was friendly and not overly intrusive. The killer, however, was the atmosphere. I would like to thank the gentleman in the flat-brimmed baseball cap, sitting at the table behind us, for regaling us with his wide variety of ringtones throughout the meal. I am used to hearing people test their ringtones on the subway, but in the middle of dinner? Fuck off. The hawaiian-shirted patrons throughout the restaurant were very noisy and obnoxious, with less class than their high school dropout children. If you want someplace with the ambience of an Applebee's at four times the price, eat here.
(2)
Keang H.
This was my first time eating at a Ruth Chris steakhouse, and I usually like to try a place more than once before making up my mind, but after the first visit, it is not on my top places to return to. The staff was nice enough but things just seemed off, unnatural, like a young girl trying to wear her mom's high heeled shoes, but maybe it was just this location. The steaks were fine, sides were fine, everything tasted ok. Our food came out on sizzling plates that were literally too dangerous to touch. Up until the last bite, we hovered over our plates so we wouldn't be burned. Besides being dangerous to the touch, everything was covered and cooked in sooooo much butter. Some people may like that, but it was just too much for me.
(2)
Stephanie P.
#78 Went to my first VIP Club event at Ruth's Chris just yesterday and it was so lively! Granted, it might have just been the VIP crowd, but we were enjoying ourselves very much throughout the night. The Brugal Rum wasn't anything special, but it made for a decent drink (with club soda or lemonade). They had Au Gratin potatoes for us, as well as a cheese platter with crackers. Not exactly impressive. They also brought out several rounds of hors d'oeuvres, which tasted fine. However, I would never come back just for them. The hummus was a strange one, with the bell peppers have been drizzled in a sweet sauce. I didn't particularly like it. The smoked salmon mousse was sufficient, however lacking in actual flavor. The same can be said for their tuna tartar, although the chip that it was served on was delish! All in all, based on their offerings during the VIP event, I'm not interested in coming back to try out their entrees.
(2)
Brian L.
I must say, I'm not a man that knows everything there is to know about steak, but I can tell when there's a steak that's good, great, and really great. Ruth's Chris wasn't good. I can make a better steak than them (from the one time I've tried, maybe it was a bad night?) I came here with 7 of my friends for restaurant week. The selection was small, so I decided to veer off restaurant week menu and get the Chicago style bone in rib-eye (my favorite cut, sooo good). We had an assorted variety of sides too (spinach, veggies, the normal). My steak was cooked to perfection. Problem is, the taste just wasn't up to par. I've had juicier, more tasty cuts from the local supermarket (notice I did not say butcher) seasoned with normal salt and pepper than this steak. I paid more than $40 for this steak, and I was expecting something that I couldn't do. There are plenty of better steakhouses in Philly. I promise. They're all normally priced for this kind of steakhouse ($40 steaks), so spend it elsewhere, and do not get sucked in by the name, please!
I've been here a few times and have always had a consistently decent filet mignon. Supper was acceptable, not memorable. Pricey, especially for a chain restaurant, but not nearly as good as other high-end chains like Morton's or Capitol Grille. Unfortunately, the one lucid memory I have of Ruth's Chris doesn't even involve steak. I ordered a glass of Glenmorangie 18 neat, i.e. without ice. The waiter said, "excuse me, sir, but I believe you mean to say N.I. ... en aye" I threw him a befuddled look. He continued, "It stands for No Ice. That is the correct term." I could have gone on arguing back and forth but I didn't want to embarrass him. For the record, "neat" is the correct term. N.I. sounds like something from Monty Python's Holy Grail. -1 for being condescending -3 for being condescending and wrong.
(1)
Deisha S.
Me and my boyfriend went to Ruth chris on Mothers day. When i say the food Sucks i mean it Sucks.. i Tasted the bread on the table before we got any food i knew that we was starting off on a wrong foot because the bread was nasty.. so we bbq shrimp as the appetizer that was the only thing good.. i ordered the pork chop and my boyfriend ordered a steak. my pork chop was tuff and starchy tasting and he like his steak well done.. The steak wasnt well done at all still in the inside so the waiter brought it back.. then the next steak was Burnt i tasted some of his steak i had spit it out its tasted like charcoal!! Omg i would never come back here ever again Mortons Steakhouse is 10 time better.. I feel like they Rob me lol Its all a bunch of hype there food sucks
(1)
Douglas C.
This is very very good steak. The prices are steep and I don't care for the way the sides are ordered but for good steak you just have to put up with it. I've been to the Philly location along with the Annapolis, MD and Atlantic city location. I have always had a top notch steak.
(4)
Kimberly M.
Food very generic and over salted. Could have cooked the steak better at home and without the dreadful stomach aches all of us got. WAY overpriced for the quality of food. Not to mention, the waiter offered us day old creme brulee as a dessert!! Wont go back, good thing we had a gift card
(2)
A S.
Great service but the table they seated us at was extremely tight!!!! I could barely breath!! I ordered the regular filet and it was pretty good. My girlfriend ordered the salmon and it was OK. If I ever go back, I would demand to be seated at a better table. They should not have tables so close together!
(3)
Heather S.
Always great food and amazing service! A pleasure from start to finish!
(5)
Betsy E.
The Sat night started out great - BT served great drinks and chat while we waited for our reservation. Room was bustling and restaurant was on a wait. Server seemed ok until he started taking our app/salad order by memory and then never returned for dinner order until after salads were finished. By the time our dinners showed, we were starving. :( Not great. Then my husband's steak was undercooked, then refired, then came back overcooked. :(( He ended up just eating my steak while I ate my delish side dish. This could have been a complete disaster but the mgr stepped up, wowed us, and not only took care of our entire dinner but gave us a GC to return another time. She really convinced us to come back and give them another chance. With my DH in the restaurant in the biz, we eat out a lot and were really happy that the mgr turned around the mishap. We are fans for life! Food we had was awesome. Will be going back soon.
(4)
David K.
Let's start by saying I normally love Ruth's Chris. I've used to live in Baltimore and must have gone to that one more than 20 times. We moved to Philly last year and my wife decided to surprise me for my birthday and take me there. Unfortunately, they sat us right near the bathroom on what must be the smallest table in the house. We tried to get over it and enjoy our meal. Unfortunately, our waiter must have been lonely b/c I can't remember having a server ask me so many things. What are you celebrating? There are NFL players in the restaurant, are you fans? Oh, you're new to the city... where are you from, what brings you here? I think that it must have been a left-over pricing deal from Restaurant week, b/c they were doing a fixed price deal.. appetizer, entree and dessert for set price. So, it was a better deal than normal pricing. But for some reason the menu in Philly is more limited than the one in Baltimore, so my favorite appetizer and side dish aren't even available at this location. The last hitch was the desserts.. It was supposed to be some sort of mousse with fresh berries on top. My wife's allergic to berries so we tell our new friend the waiter. When they come out, neither have berries. I would have like the berries on mine. Haha.
(2)
Ally G.
The meat was cooked perfectly & you're given fairly generous, nice cuts of meat. My ex ordered a Pittsburgh rare (RED center, burnt-ish outside) and got it served to him very well done, the complete opposite! The Chef realized his mistake after we got our meals and came out to apologize, giving us a whole new order. Minus that little mistake, the service and food is excellent.
(3)
Deniera D.
Me and my boyfriend went here on a Saturday night.... It was absolutely amazing! Very romantic! Food and wine was great! Service was awesome. If you go, ask for the waitress Jessica or Pete... They're both very nice and down to earth! Also I recommend the blackened salmon and you must try the creme brulee' for dessert!
(5)
Jason K.
Chain. This was my first visit to a Ruth's Chris, and to be honest, I was pretty disappointed. I've heard the hype over and over about how great this place is, blah blah blah, but it was 'good'. Here's the story: The steak was decent. it's a plain peice of meat in the middle of a hot-ass plate that can burn your fingerprints off (speaking from experience). My dinner was overcooked (medium well vs. medium rare), and it took long enough that I wasn't willing to send it back. The sides we decent, but certainly nothing to write home about. The atmosphere was a bit stuffy. Clearly I see what they are going for in their 'private-steakhouse' setting, but for what you pay, I was looking to be a little more imporessed. Perhaps my steak got a little too well-done while I was dipping my fingers in my water? Perhaps ordering a vodka tonic v. a bottle of wine suggested I have no taste? Any one of these things could be true, but all in all - marginal.
(2)
Jake P.
Without question, Ruth's Chris will never leave you disappointed. In addition to their steaks, their southern-minded seafood and tuna is excellent. Moreover, it's the many choices of starches that get people talking (I've always found the Shoestring french fries to be far more memorable than any cut of beef here). Still, as others have duly pointed out, there are homegrown options to eat better steaks, or on par steaks in Philadelphia, without resorting to a chain. The Starr Report packs some local flavor, for around the same money. Ruth's makes sense if you're in Vegas, or in Orlando (which actually has better local steakhouses) or some other concrete, franchise hell... but in Philly, we have better offerings that when I want to take someone out for a steak, I pass right by Ruth's and Morton's just knowing that somebody else is eating the same thing somewhere else at the exact moment.
(4)
David W.
I like it, but I don't love it. It's elegant and classy, and provides almost everything you want in a steakhouse, except an experience.
(3)
Erik s.
like most high end steak places you most likely will get a good and pricey meal. personally i prefer morton's just b/c i think ruth goes a bit crazy with the butter on their steak and an inferior key lime pie but everything else is pretty comparable. they run a 3 course for 2 special for 89- it might be 99 now?- a couple times a year, well worth it for that price.
(3)
Bucca L.
So let me start off by saying that I used to work at RCSH back in the mid 90's. I thought the restaurant was good then, maybe not great. Not much steakhouse competition in Philadelphia back then so it didn't have anything to compare it's self to. I left in 1997 and hadn't been back...until this past Saturday night with a friend who manages a high-end steahouse in the city (she needs to check-out the competition). WOW! I was completely blown away. BBQ shrimp, to die for! T-bone melted in our mouths! Sides and salads were great too. Dave is an excellent bartender, and the support staff made sure we had everything we needed before we needed them (silverware, share plates, etc) The restaurant its self has been updated including the removal of the banquets in the middle of the dining room, for that I give them a thumbs down...I always loved those tables. Keep up the good work RCSH, you'll always have a place in my heart and my stomach!
(5)
Lillia Sanura G.
Over a year ago, hubs and I seriously considered this place because his dad raved about a particular shrimp dish he loved. He definitely had us intrigued, so we decided to try it out. To be honest, it looked a bit like a snooty establishment walking in, but we felt we got nice service from both the hostess and waitress. The waitress introduced herself by name, asked if it was our first time, and made sure we understood the restaurant and menu. We each chose a dish, along with the appetizer his dad highly recommended, and waited a little for our dishes to be served. I remember liking the food enough and walking out satisfied afterward. The service was good in my opinion, and the waitress welcomed us to come back. The one star comes from later in the evening, when I was besieged by a horrible sense of upset stomach, making me feel terribly ill. I hadn't had anything else to eat after the dinner at the restaurant, and strongly felt the dinner had to be the culprit. I remember getting a very memorable case of food poisoning only once before from a Burger King down in Panama City, Florida years ago, where after eating whoppers with a friend I had at the time, I got sick as a dog a few hours later after I got home, making me spend a miserable night of repeatedly throwing up and having to call off work the next morning. I later learned my poor friend went through the same ordeal, making us both positive it was the whoppers we both had the previous night. Well, this felt very close, but without the constant vomiting. I was pretty sure it had to be what I ordered, because hubs was fine hours after his food, and if it had been the appetizer we shared, he might've been sick as well. I felt it was a nice place and decent food overall, but I am very afraid to go back after that night's very unpleasant experience afterward.
(1)
Sean G.
Food: 3.5 stars Service: 3.5 stars Locations: 3.5 stars Ambiance: 3 stars Price: 3 stars I had been to a Ruth's Chris in San Diego once before and this experience was completely different. They were 30 minutes delayed in getting us seated from the time of our reservations. Strange enough, the restaurant was pretty empty. The filet was good but not "earth shattering, yelp immediately so everyone can try it" good. The mashed potatoes were mediocre, similar to out of the box mashed potatoes. The onion rings were well done though. Overall: 3 stars Ruth's Chris wants to be a fine dining establishment but is just an upgrade from Outback or other chain steakhouses. It was worth the price with the Living Social deal but I would recommend one of the many other spectacular restaurants in the city for the same price range instead of Ruth's Chris
(3)
Evelyn K.
I love steak. I love steakhouses. I HATE RUTH CHRIS. FOOD: Total Crap. They drench the filet mignon in BUTTER (read the menu) and then serve it to you. They also drench all their vegetables (which are over-cooked) in butter. They probably use more butter here than beef. SERVICE: Worse than the food. Served me cold (not lukewarm, but COLD) soup and didn't even apologize. Waited eternity for everything, including a spoon for my cold soup. Servers, hosts, and management all acted as if they were doing me a huge favor by allowing ME to eat at THEIR crappy restaurant and were plain RUDE. WTF?!?! AMBIANCE: Dirty carpet. Dingy-looking place. Really loud. By far, the worst steak house I have EVER been to. I even went there a SECOND time, hoping my first experience was a fluke, but same thing. Other Ruth Chris locations are not as bad, but still the worst of all the steakhouse chains. YUCK!
Here's another steakhouse I have not frequent for some time....I was dating someone, who lived out of town, for some apparent reason, we used to visit this restaurant around the X-Mas holiday..Ruth Chris used to give out this large type bells you could hang around your neck..started collected them. Anyways...I was surprised at the size of this restaurant, very professional..starting with the hostess to the waiter..This is a "pricey" restaurant everything is "A LA CARTE"....each item you order is going to cost : appetizer / starch / vegetable / entree / dessert etc. $$$$ *As a Footnote I didn't Pay ! Dessert : Tiramisu (out of this world)
(4)
Eric B.
I love this place, especially in dirty Philly, this place is an oasis of class and service. Sometimes I feel like Ferris Bueller in the Abe Froeman restaurant. I always get two things: Fried Calamari and the Cowboy Ribeye. 2/3 of the time, the steak is succulent and cooked to perfection and I leave happier than Fred Flinstone at a Dinosaur BBQ. But, 1/3 of the time the steak is just ok, but not worth the price. So, I endure through the 33% to enjoy the 67% of the time that the food is amazing.
(4)
Francesco R.
took the wife here for dinner the Saturday of Valentine's weekend. Didn't have to order any "prix fixe" Valentine's Day nonsense like so many other places and instead could just pick what we wanted. Had a very nice Malbec to begin the night. Had a tasty bowl of gumbo and wife had French Onion Soup. Both were good - i know - i tasted hers too. We both had the ribeye steak and it was coked perfectly - medium - and was tasty. Good sides - au gratin potatoes and asparagus. No desert - too full. Had some nice espresso though. Dinenr was greta. We seemed a bit rushed but on the other hand we did tell them we had show tickets at 8:00 so i asusme they were just trying to keep moving so we werent late as well. A bit pricy for what it is but i guess that's the steakhouse way. Good for a splurge if you are not worried abotu dropping some coin. About $175 for two of us including a glass of wine each.
(4)
bernie v.
Went last friday at 7pm. This place is definitely not worth the money. My lobster bisque and ribeye were very good - everything else was meh. My wife got the shrimp cocktail - 16 dollars for 4 not so big pieces of shrimp and cocktail sauce. Are you kidding me? The sides were sauteed mushrooms and mashed potatoes. Both ok but I can make that at home - and it wouldn't cost me 9 bucks. Wine by the glass was 14 dollars (i think the wife had pinot grigio - exactly 1/4 the price of the bottle. Most places that sell liquor give you a slight discount if you buy by the bottle. The markup here is ridiculous. Honestly, do yourself a favor. There are FAR better restaurants in Philly. I'll give you two right now - Matyson and Mercato. Go there instead and thank me later.
(2)
Joyce R.
We went here for dinner on Valentine's Day. Big mistake. We came here because we had a gift card to use, so we thought we'd save $$ for this "holiday" . What a crowded, loud place. Now, I've eaten here a few other times, dinner, early dinner, and lunch. It was not as bad as it was this night. Anyway, we ordered our steaks. I ordered the rib eye, medium rare. Chris ordered the sirloin, medium. Mine came out on the rare side, but I do like mine rare so I kept it. His came out like leather. So, we sent it back. They rushed again, and upon return, it was RAW. The manager came over and brought him a different cut of meat, a new york strip that was rare. He proceeded (I am NOT MAKING THIS UP) to cut the meat and cook it on the 500 degree plate! He was telling us to cook it on the plate. I said, that is all well and good, but we did not come here to cook our own food. What a mess. I won't be going back there any time soon!
(2)
Andy H.
I love steakhouses and this place is very nice inside....but it is not the best or even great...just good. I loved the baked potato, cream spinach and portabello mushrooms. The steak was medium rare and was good but I have had better. The place though has great interior and honestly the food is worth the price but if you are in Philly and want to dine out in an elite steakhouse, skip this place and look elsewhere.
(3)
Tina C.
Not a huge fan of this restaurant. My fiance and I have went here twice (one in Philadelphia and one in King of Pruissa) I think this place is highly overrated and the quality is not that good. First time we went for my fiancess' birthday and everything was just majorly over priced for the quality (We go out to eat alot and we both have no problem spending alot of money on something that is really good!) I ordered my filet med rare and it came out almost well done. My lobster tail was freezing cold and so was my oscar on top of the filet. Our server never checked up on us till my fiancee was done eating. He felt awful but there was no way I was going to let his birthday dinner get cold. Then the dessert never came out and the check was placed. We were very upset and no one really seemed to care. The manager apologized but nothing was taken off the check or nothing was done for us (I used to work in the industry and I dont expect anything for free or ever want anything for free but come on! I did not get to eat my dinner till way later and the surprise birthday dessert that I told the server about earlier never came!) Just very dissapointed and shocking. The second time, two of my friends wanted to take us out to dinner and they picked Ruth Chris is Center City, Philadelphia. I was not going to complain because thats what they wanted and it was their treat. This experience was better. We got seated right away, the server was AMAZING as well. Very prompt, attentive, and caring to our wants and needs. The food again though was just alright. My steak was cooked perfectly but just okay. I would just think for what your paying for the quality would be better. That is all. Very dissapointed.
(2)
Caitlin C.
I know Ruth's Chris is suppose to be THE steak house, but I still think the best steak I've ever had (and I've had Morton's, Capital Grille, Ruth's Chris, Miami's Forge and Smith & Wollensky) is at Barclay Prime. Don't hate the Death Starr 'cause he's beautiful. Ruth's, however is better than Morton's I feel. Their location o Broad is great and service is welcoming. Sides are buttery and perfect, and the plates warm. Perfectly pink centers, but some cuts lack that melt-in-your-mouth medium-rare orgasm you meat-aholics may be looking for.
(4)
Sorys P.
For my boyfriend's 31st birthday, I decided to take him to Ruth Chris because it's a steakhouse and we've heard nothing but good reviews and it's true. It was both our first time coming here, and overall everything was great. There was valet parking you payed for and our reservations were for 8:30, we got sat at that time as well. Our waiters were very friendly and understood it was our first time. I have to say the steak was beyond amazing! By far the best steak I've ever had and I've had my fair share. I got the side of mash potato, he got a baked potato as his side and the bread they serve you with pretty good. I forgot the names of our steaks, which were both different but they were perfect. Buttery, cooked well, not too burnt, just great. The tab was pricey, but you pay for what you get and that is excellent steak. It was a great experience, I'm actually dying to go back and I'd definitely recommend to anyone else.
(5)
John R.
I bumped up my rating from 3/5 to 5/5 stars. After about 3 calls and emails, with the manager asking me what to do to make things right, I received a $100 gift card in the mail for the steak house. That's right ladies and gents-- because I reviewed the steak as "so-so," now I do have the advantage of writing a food blog that is published in various publications, I got a $100 gift card for Ruth Chris to make it right. Any restaurant that cares enough to call me this many times just to ask how they can get things right deserves at least a gentle bump in ratings. Talk about customer service. I wish customer service at the hospital was this good. Patients would be much happier...may need to call in a consultant from Ruth Chris Steak House. The man I spoke to quickly acknowledged the fault, introduced himself, explained it would only take a few minutes of my time and the situation. He apologized and told me he would make it right. Then he thanked me for my business and begged me to come again. Guess where I'm going for dinner. And while I did get a $100 gift card, I've just been turned from a frustrated customer into a big fan of this franchise. Cheers.
(5)
Nicolas N.
This review is based on my comparison of Ruth's with other steakhouses around Philly. Compared to other local steakhouses, 3 stars for the excellent service, decent steak, and location. The price appears to be comparable to other steakhouses around the city. For the price, if you are looking for a more romantic dinner experience, go elsewhere. This place has a modern, "hotel-ish" feel to it. I like the more elegant and classic ambiance at Butcher and Singer or Barclay Prime. We had an 11oz rare filet, seared nicely on the outside and juicy in the middle. It was a good cut and large enough to share (for those with small appetites). The Sonoma and Central Coast cabs along with the steak, made a great pairing. The sides - the sidekick to a delicious juicy steak - are just as important to a winning dining experience. At Ruth's, you get just Batman and the dependable sidekick, Robin is no where to be found. The sides were below average. We had the asparagus and the potatoes au gratin, which tasted like my quick microwave meals after a super busy work day. Actually, my microwave meals taste a lot better than the sides. For dessert, we had the molten chocolatecake with ice cream. A delightful melting-middle chocolate fudge pudding - rich and delicious.
(3)
Alexandra M.
I was taken here last night on a first date and I can not express how this place exceeded our expectations. The ambiance was so romantic, and the food was beyond ANAZING!!! The staff was so sweet and welcoming and the service was exceptional. A def must go if you like a good steak...TWO THUMBS UP!!!!
(5)
Tracy H.
I went here for restaurant week. Bottles of wine were half off on Wednesdays. The food was awesome and delicious. The waiters were on point and kept our waters full. They checked in at just the right times.. However this place is closing down at the end of the month. Soo it's good but I think you can find better steak places in the city
(4)
Anna Y.
I always go to Ruth's Chris in King Of Prussia , I guess it's convenient for me to go after shopping at the mall. This is my first time at this location, it was so hard to find a parking in the city! This isn't their fault but $15 for valet park, that could have been an extra cocktail coming to me . The service was good just like usual, our server was really patient with us and making suggestions. For appetizer we ordered shrimp cocktail and a Caesar salad to share. For entrees we ordered rib eye, petite filet and lamb chop. The shrimp and caesar salad were good but nothing special. The lamb chop was extremely dry , what a mistake. The rib eye and filet were also so so . we also ordered three cocktail, one of them was their special, I forgot the name of it but it was basically raspberry martini.
(3)
C B.
George is great! We were out to celebrate and we fortunate to have George as our waiter. My husband got the bone in filet and I got the poultry dish. But who cares about the food? The sides ranged from delicious to mildly crisp. But again, who cares? The main point is that George is amazing. He is an old fashioned soul with a pep in his step. He is friendly, makes small talk, and shakes hands with his patrons. When you call to make your next reservation, plan your night around George's work schedule. You won't regret it. We will never again eat here without George as our waiter.
(5)
Vicky H.
For the price, the service is very disorganized. I asked for a medium rare filet and got a well done filet minion with lobster shell pushed into my lobster tail. The Lobster was pretty much inedible because of all the hard she'll peices, and my boyfriend experienced close to the same issues. A steak house should know how to cook a steak, so I would definitely not recommend going to this location.
(1)
Cindy W.
We love Ruths Chris on Broad St! Delicious melt in your mouth steaks perfectly butterflied and served sizzling on the plate, large 4-5lb size lobsters cooked to perfection dipped in melted butter, and great sides too. Excellent service and food!!
(4)
Michelle P.
My husband and I went to Ruth's Chris Steak House for a restaurant week date night on Friday and had an excellent meal and experience. We were lucky to snag a reservation but it was a little early at 6:00pm. We were seated promptly at a booth by the bar. We've eaten here before and were hoping to sit in the dining room. Luckily they were able to move us to another table not in the bar. We started with a nice bottle of Sileni Gooseberry Sauvignon Blanc. I'd recommend it for any Sauv Blanc fan. For our appetizers, I went with the lobster bisque and my husband went with the salad. I know it's restaurant week but the portions were really tiny. My little soup cup only had one medium piece of lobster in it. The bisque was tasty though. It was creamy just a slight bitterness. According to my husband, his salad was small and wasn't anything special. But the appetizers weren't why we were there. We went for the steak! We both ordered the 8 ounce fillet which was cooked to medium rare perfection. The plate came out steaming and you could hear and see the sizzle. The outside of the steak was slightly thicker and had an extra seasoning from the inside. This was the quintessential, melt in your mouth type of meat. I had the creamed spinach as my side and thought the portion was pretty hearty. It was creamy and enjoyable. My husband went with the garlic mashed potatoes which were pretty tasty as well. So the service was everything one would want from a steakhouse. Upon ordering, we were asked if we were celebrating anything special. In addition to date night, we were out for my husbands birthday. When it came time for dessert, his creme brulee came out with a candle. They didn't sing or anything cheesy. It was just a nice little acknowledgment. There was also a gentleman with a camera who took our picture and printed out a copy for us as a souvenir. The service was generally prompt, attentive and proper. The desserts were also on the smaller side but after a decent sized steak and side, that was fine by me. As mentioned, my husband went with the creme brulee. I had the chocolate mousse. It was rich with little pieces of chocolate crumbles accentuating the flavor. The timing of our meal was another positive to note. Clearly they were pretty busy the night of our visit. We didn't feel rushed and were able to enjoy a dining experience. They easily could have just pushed us a long. While Ruth's Chris won't be every day dinner trip for us, it's a great special occasion steak house.
(5)
Chuck F.
I simply don't like anything about Ruth's Chris. I love steak houses and I've given this place the proverbial three strikes. Actually....four now that I think about it and in multiple cities. Let me be clear; I don't like the name, the drinks, the appetizers, entrees, I don't like the way they prepare steaks, deserts, I don't like the room(s), service, clientele. I don't even like the damned carpet! Thank you very much.
(1)
Michelle O.
The steaks cannot be beat. A bit expensive, but worth a try from everyone. Their valet make it great to park. The sides are huge and worth sharing
(4)
Tash B.
Was very disappointed to be informed that this resturant claimed to have a business casual dress code on a Saturday evening. Despite the reservations that were made and no obvious signs stating a required dress code.
(1)
Louise H.
Are you kidding? The field green salad had a hunk( not to be missed unless you were blind ) since it was a quarter of the core of iceberg. Not really a problem except there is no iceberg I fresh green salad. The salad was also thick and over dressed with vinaigrette Okay we all miss sometimes. The server justified it as it just got mixed in since the salad prep is altogether Moving on to the next course .... Gumbo would be a rejected compared to real gumbo in NOLA. Stay away ! BBQ shrimp never saw a BBQ. They were undercooked to start. When they were sent back they just came back charred but nowhere near a BBQ. Sauce was bland. The date was a wreck by time the entrees came. I had veal chop Oscar. The chop was cooked well but the "Oscar" was too heavy with nutmeg?! Kudos to the pencil this asparagus. Overall not up to the Palm by any means!
(1)
Susanna L.
Friend and I came here during restaurant week because we heard it was good in other areas. The decor was a little old school was me, probably meant to attract people of the older age group. The food I had to say is a little bit too pricey for the quality. I had the lobster bisque and it was really bitter. I don't really like to waste food, but I couldn't stuff it down. My friend on the other hand got a salad, and that was actually quite tasty. Our entrees, which I got filet Mignon and the friend porkchops came extremely quickly- like it was rushed. The food was still sizzling on the plates when handed to us. The steak was actually pretty bland and closer to rare then medium rare. The pork chops were dry. The best thing I probably had was the creme brulee. It was rich and tasty. Maybe the food wasn't all that great because of the hectic restaurant week, but if you want to grab a bite before heading to the kimmel center. Look elsewhere.
(3)
Amy K.
A bit of a tourist trap. Had a family dinner party and expected a really fantastic dinner. The staff was just ok - would have expected much better. The steaks were very good but everything else was just okay for the high prices. Will choose somewhere else next time.
(3)
Matt G.
Filets were perfect, lobster appetizer was great, and the Malbec was crisp. Though the sides were a little bland. All said it was a great meal.
(4)
J D.
The most over rated steakhouse I've been to. Had the ribeye steak which I buy got about $9 and they charge $47. AND nothing comes with it but a hot plate. $8.50 for a baked potato? A .$50 potato. Other side were in the same price range. Service was very good and the food was good but, seriously, it was nothing better than I can make at home. Don't mind paying a little extra for higher quality but this was ridiculous and won't be returning.
(2)
Mike D.
Family was stopped at the door due to wearing shorts and sneakers. No problem with that. But the man of the couple behind us was admitted wearing shorts and sneakers. Double standard?
(1)
Donna D.
To be honest, I don't know what people who have posted here were expecting from Ruth Chris's. ("You can't please everyone?") My first visit to Ruth's a few days ago was my first and it certainly was not my last. I already anticipate my next visit - which I hope is soon enough. I was impressed with the timeliness of service and the arrival of each course to my table. From the barbequed shrimp to the salad (which was a basic salad, but was one of the best salads I've ever had while eating out), to the stuffed chicken breast, to my sides of asparagus with Hollandaise sauce and mashed potatoes - the food was plated beautifully (we were even warned by our server of how hot the dishes would be when they came out and to be careful not to touch them. He was right and then some!) I chose an Italian red to go with the main course and while I should have gotten tipsy by the amount of wine I was served, I didn't so much as feel flushed. The wine was beyond delicious and complemented my meal beautifully. And the dessert topped off what was an out of this world meal. Their crème brulee is the best I've ever had - hands down - and their coffee was so good it failed to make me jittery. It was the perfect topper. I was sorry to have that come to an end. The hostess and wait staff were courteous, friendly, and, above all, professional. My server, Duran, was an absolute sweetheart. He and his helpers kept coming to my table, to make sure we liked our meal. I also saw him do this with his other tables. I saw how professional and courteous the staff here was upon entering when we were seated sans reservations. Granted, we arrived shortly after opening for dinner, but other places of this caliber would turn you away or make you wait to be seated. After my visit, I floated home and went to bed quite satisfied. I woke up the next morning barely hungry. That one meal satisfied me for nearly 2 days! I was treated beautifully by the staff here and I have no reservations about making a return trip here. I'm sorry to see others may have had a below par experience, but there are some reviews I just can't take seriously (you just don't like the name of the place, yet you keep coming here ... and in different cities? Really?). Bottom line: I can't rave enough about this place. (Outback who?)
(5)
Carly K.
I really don't love love Ruths Chris in general, but this location in particular is a bit of a let down. The service is spotty at best, and though I understand that I am still under 30, that doesn't mean that I'm not willing to pay good money for a delicious meal. It sets me off from the beginning of a meal if servers are not attentive because they think you are young and looking for a bargain. I mean, seriously! The steaks are usually well cooked here, but they are always too buttery for my taste. I much prefer the char on steaks at Capital Grille (if I'm looking for a chain steak place). The lobster bisque is on the salty side, and the sides are usually drenched in butter or cream as well. For the price, you can get much better quality elsewhere. Like I said, I'm willing to pay for a great steak, but I want it to be a great steak. The winning feature of this location is, in fact, the location.
(3)
Raymond P.
After looking over some other reviews...I feel as though I may have gone to another steakhouse! I've been to Ruth's Chris twice, both times ordering the same meal; the porterhouse for two with the sweet potato casserole. The first time I went was during Restaurant Week but decided to order off of the normal menu, which ended up being the best food choice I've made in my life. We ordered the steak medium rare and it came out bloody red and cut into individual serving sizes. The server then selected a piece for each of us and served it on plates that were heated to around 450 degrees. We were able to watch our steak cook before our eyes... there is almost nothing quite as beautiful as watching a piece of perfect steak cooking. The steak was so tender that I was able to cut through it with the side of my fork and it literally melted in my mouth. I wish I were exaggerating because then I wouldn't have such a high standard for the steakhouses I go to! The sweet potato casserole is practically a dessert. Whipped sweet potato's mixed with walnuts and caramelized. Well worth the ala carte price! Perhaps the porterhouse is the only good steak they have? I don't know and I'm not sure if I'll ever find out otherwise! The only reason I'm not giving this a 5 is because I haven't been to every steakhouse the city has to offer yet... but I'm getting there.
(4)
Serge B.
I've been to a handful of these places around the country and always find the quality to be consistent for the price, which is a great thing in this economy. Four stars are based on the food alone as the service can be a bit spotty when it's busy. Also, I'm surprised to see that the bad reviews include complaints about the butter. As any person who's ever been to a steakhouse, you have to ask how they prepare it (even though most places will tell you ahead of time) and if that's not your cup of tea, this city has many other venues for steak adventures. I will take off one star for the decor as the venue could use a facelift (probably tough in this economy). The reason I come here is for the food, which is always good. Also, kudos for making available "Ruth's Classic" menu for $40 which is a great deal.
Ah yes another steakhouse... The meals are fairly pricey, but for a quality steak, not unreasonable. However, the steak I ordered was very tender and flavorful, but I could only eat about a half of it. Imagine my surprise when the second half turned out to be 96% fat. There was a very thin layer of meat along the cut line, but the remainder was nothing but fat. It is very high class place but it is all show. Try Sullivan's instead.
(2)
Jen R.
Ruth's Chris was a great experience during Restaurant Week. I was expecting to walk in and smell steaks from the front door but instead I smelled Lobster. It could have been the tank of live lobsters at the entrance :) The food was amazing. The Steak House salad was good. The steak was perfectly cooked and flavorful. The Mashed potatos were creamy. I had Warm Bread pudding for dessert and that was amazing as well. I was happy with the Restaurant week menu choices. Better than other places I've tried. The only complaint I do have is about the seating arrangements. We were seating in what seemed to me as the lobby/waiting area. We never actually stepped foot inside the real restaurant. As soon as you enter there are two rooms on each side of you. Then you walk up to the Maitre'd. Behind him/her is the rest of the restaurant but we were seated on the left side in the entrance. I was disappointed. It was crammed with people. I felt the tables were to close to each other and too close to the wall. A bit of soft music would have been nice too. But I'll definitely go here agian. Maybe I'll try the one in KOP so I wont have to pay for parking!
(4)
Khan K.
We arrived on time for our reservations and were seated after a few minutes at a table for 6 close to the host desk. We had prior reservations and saw several unoccupied tables for two. We asked for a different table and were seated at a table for two. Started with the BBQ shrimp which was very good. The sauce that came with the shrimp went great with the warm bread. I ordered a rib-eye along with the Broccoli Au Gratin and Sweet Potato Casserole. The steak came out sizzling on a 500 degree plate. I was not impressed at all by the steak. The steak had no flavor and was charred on the outside. I was surprised to find such a bad steak at a steakhouse. I was wishing we were at Capital Grille. The Broccoli Au Gratin was really good! The Sweet Potatoes were over loaded with brown sugar. Dessert was also a disappointment. We ordered the Bread Pudding and the Banana Cream pie. I don't think the bread pudding could have been any drier than it was. The Banana Cream pie was also very unimpressive. I will not be returning to Ruth's Chris. I would much rather find myself at Capital Grille or Barclay Prime. Ruth's Chris was such a disappointment.
(2)
Zack Y.
I've eaten here twice, and you can recreate the experience as follows: Buy a nice stick of butter. Heat butter in saucepan. Put butter on gristle steak. Lick off butter. Get wife to say something snide to you. Burn a $100 bill. The food here is not steak augmented by butter. It's steak-flavored butter. Ruth's Chris symbolizes everything I can't stand about Philly: Devastatingly unhealthy, delicious food, paired with terrible service. Ruth's has an air of faux-classe; its steaks are slathered in butter rather than being of high quality, its walls are dirty, the light is way too low and the room is freezing cold. All the little touches that you would expect from good managers are out the window. What's worse is, as one reviewer mentioned, the place is still run by snobs. If you are under 30 and you come here, the whore-dressing receptionist will ask you, "Are you here for a special occasion?" As if you couldn't afford to otherwise. My recommendation is to answer, "Yes, we are here for *Insert Holiday Occurring at Opposite Time of Year*".
(1)
Frekwent F.
I'm a big fan of Ruth's Chris, but for some reason the food at this location just wasn't as good as some of the other locations I've been to. I went there with a livingsocial certificate ($100 certificate for $50!), so I definitely feel like I got my money's worth, but it just felt like something was missing with the seasoning. So I give this location 4 stars when I'd normally give Ruth's Chris 5 stars. My wife and I got Ribeye steaks and they were good. Not as good as the Ruth's Chris in Indianapolis or Atlanta, but still pretty good. I ordered mine medium rare and hers medium. Both were cooked to the correct "doneness", but just seemed to lack the flavor I'm used to with Ruth's Chris. On a scale of 1-10 I'd say they were 7s, which is still good, but I'm used to 9s with Ruth's Chris. (10 is reserved for my backyard BBQ :) For sides we got scalloped potatoes, asparagus, and the baked tomato. While the potatoes were excellent, the asparagus and tomato were very plain tasting. IE, it's like they forgot to season them. I've had both before at other locations and loved them, so I was very surprised. We got lobster bisque and Ahi tuna appetizers, and both of these were absolutely fantastic! The very polite manager made the rounds and asked us how the food was, but I didn't have the heart or time to talk about the sides. The staff was fantastic! From the hostess to the waitress to the busboy, all were very attentive to our needs. We never had to wait for drink refills, and the food came out in a timely manner. Not too fast, not too slow, just right. I have another livingsocial certificate to use and I'll definitely use it, but I hope they re-train the chefs on how to cook Ruth's Chris meals as well as other locations do.
(4)
alexis g.
I totally agree with the generally "meh" reviews of this place. The service is fine, the food is fine, the atmosphere is fine. Three stars all around.. blah blah blah etc. I'm told that places like this have their place in the world, and I suppose that's true. It's just not a place that I think I want to live in just yet. Not that I have anything against moose and deer heads on the wall or anything. Mostly my meh-ness has to do with the food. But we had a gift certificate, and we went, and it was fine. No news here: Ruth's Chris is a steakhouse. I like creative food, so I'm not super into the steakhouse. I'm all for high-quality meat cooked to perfection and served sizzling on a 500 degree plate (with butter! Who doesn't love butter?). And hey, potatoes, yummy. Mashed, au gratin, shoestringed, etc. ok.. sure.. all styles of potato that have stood the test of time and persisted in their relative deliciousness. But at the end of the day, quality isn't enough to overcome the boring. I mean, really.. steamed asparagus with a tiny ramekin of hollandaise? Not. Exciting. The hollandaise would have to be pretty spectacular and the stuff at Ruth's Chris is really.. just hollandaise. Likewise the potatoes. We had the shoestring and they were.. fine. I've only been to Barclay Prime once and it was for an "event" so the menu was super limited: cheese trays, shrimp cocktail, creamy cheese garlic herb stuffed in little tomatoes or something, olives and... the kobe sliders. Bottom line: If I'm spending $200 for dinner at a steak house, I'm having kobe sliders. Because every freakin' bite of those little suckers was melty meaty cheesy buttery perfect brioche-encased joy. We are totally totally going there when the Ruth's Chris gifters come to visit.
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Specialities
Takes Reservations : Yes Delivery : No Take-out : No Accepts Credit Cards : Yes Good For : Dinner Parking : Valet Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : No Good for Groups : Yes Attire : Dressy Ambience : Classy Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Jenna L.
My mom and I went there for dinner a few weeks ago before heading to the Kimmel Center for a show. As soon as our waitress found out we needed to head over there, she promised she would rush our order and get our food out, assuring us that we would make the showtime. Food, as usual, was excellent. I got filet and shrimp, my mom got filet and lobster. We both got the spinach salad with the warm bacon dressing. I was feeling poorly, and ended up being unable to eat. As soon as our waitress found out, she got me a ginger ale with bitters to aid in my nausea, no charge. We will go here again and again.
(5)Aaron T.
My girlfriend and I had an excellent experience at Ruth's Chris before going to the Merriam Theater to see Louis CK. You can spit from this restaurant and hit the theater (literally), so its a fantastic place to grab dinner and a drink before any shows. Location got us in the door before the show for a drink, and the awesome aroma of steaks got us back in the door for dinner after the performance. Both our bartenders and our server, Jennifer, did a fantastic job of catering to our needs and were very friendly. They asked us how the show was after the performance and were very personable. After spilling my girlfriend's drink, the bartender was even nice enough to purchase us a replacement (I hope our tip covered the cost). Our server Jennifer did a fantastic job and stopped by several times to assist with our meals. She knew exactly what she was taking from the table to replace flatware, had excellent dinner recommendations, and was very pleasant during our visit. If you order lobster shell, they will remove the shell for you table side to add to your convenience of eating. The steaks were cooked mostly to our liking while we were there. We both ordered medium rare filet, my girlfriend's steak was "spot on" and mine was closer to medium. We both had lobster tail and filet, but I had the "stuffed lobster tail" special and she had the regular steak and lobster meal. You sacrifice on the content for the special, so if you're looking for volume go with the menu variety, the crab stuffing wasn't good enough that I'd recommend the stuffed lobster over a plain lobster tail. Like any high end steakhouse, the bill can get steep. Keep in mind that all sides are el la carte, so will add to your shock when you receive the receipt. You're paying for a high end dining experience here, so expect the price - but also expect excellent service and quality.
(4)Dan D.
We went to Ruth's Chris in Philadelphia (where we live) after having a wonderful experience at Ruth's in New Orleans. Well, we should have gone back to the south. This was dismal from start to finish. We were sat at a table that was off the main dining room and felt as if we were in the lobby. We both had ceasar salad's to start that were dry and full of grape tomatoes. My husband had pork chops that came out with two apple halves on top that looked sickly. It was a sad, sorry display. The pork chops were overcooked and tasteless and the accompanying mashed potatoes were dry. I had the stuffed chicken and it was also dry and overcooked and lacked anything exciting. Dessert was a very small creme brulee in what seemed the smallest ramekin that the kitchen had. The last potential to shine was when we asked for a pina colada (again we had loved the pina colada in New Orleans); we were told that the bar has no blender so they do not make pina coladas. We expected a place with the reputation of Ruth's Chris to wow us from presentation and taste all the way through and sadly it never moved anywhere. We won't return.
(1)Nikitha C.
Excellent customer service. Steak that Melts in your mouth. What else do you need? :) valet parking is cheaper than the nearby garage.
(5)Dana J.
I've never really gone to Ruth's Chris as i tend to avoid chain restaurants, even high-end chains. There was also a Restaurant Week experience a few years ago that left something to be desired. I went yesterday bc the bf was craving steak and we knew Ruth's Chris had a 3 course special for $44, even on a Saturday. I started off with the seafood gumbo. Okay but salty. My petit filet was 6 oz of heaven. Cooked the way I ordered it although it was salty (which is something they note on the menu.) Normally I'm not big on dessert, but the creme brûlée was scrumptious. For the special price, this was an unbeatable value. The steak by itself is $37 so getting an app, side, and dessert for just $7 more is a great value. It looks like the special value menu is offered seasonally. I will definitely be back. It's not my first choice for steak in Philadelphia but it is a solid, good choice.
(4)Lydia K.
We came here for our 5th anniversary. There is no dress code on their website. When we walked in with reservations preset they made us wait. When they sat us all they said to us was for my fiance to remove his hat before the food arrived. Every table around us was asked what brought them to the restaurant, if they said for an anniversary they then had rose petals sprinkled on their table. It's sad that they judged us based my fiancé's overalls as our money spends the same as the rest. $150 we could of spent somewhere that appreciated our money.
(3)Scott H.
Dinner for 9 was just fantastic. We celebrated a 70th birthday and received first class treatment all the way. Sure it was very expensive but our steaks and entrees were outstanding. Great service, great food and great ambiance.
(5)Raquel D.
I hadn't been to this Ruth's Chris in years & it was a far cry from what it once was. To set the tone, our table (for 6) was in such a tight spot, the waiters each bumped into my friend & me EVERY time they walked by. Eventually, one knocked my handbag clean onto the floor. Once a tray the waitress carried bumped in my head as she delivered food to the table next to me. It was restaurant week & for course one, 4 out of 6 of us ordered lobster bisque then 4 out of 6 of us returned it. It was horrible!! Not a hint of seafood flavor. The texture was that of over thickened gravy from a bad Chinese take out spot. I posted a video on Instagram & the reactions said it all. The taste was the reason we all returned it. It tasted of a toasted BITTER cheese & left an awful aftertaste. We ordered Caesar salads instead & they had watered down Caesar dressing & some wilted romaine. My main course was broiled salmon. It was not great, just ok. A tad overlooked...just a tad. My side was sautéed spinach & it was very bland but cooked well, not over done. Dessert was the best part for me - creme brûlée. This is the only dish I recommend from my meal. With gratuity included, we each paid $60 for our meal, which included 1 cocktail. It was SO not worth it. I could have made each dish better at home for a lot less $. The conversation with my friends was the highlight of dinner.
(1)C. K. B.
Have to agree with the others, the food is just ok, the location is great if you are going to a show nearby and the valet parking comes in real handy, charge is $18. Beautiful interior in an old bank building. I had an appetizer that was good, shrimp and a salad that was not so good. Hard to screw up a salad I know, but, the lettuce was old and wilted and turning to mush. The service was good, although we did have to send out a search party to get our check. Busy spot, make reservations if you are going on a weekend.
(3)John K.
Went back again with the GF and her folks! As usual we had a great time. I had the chopped salad which really hit the spot. It was in a circular tower a la steak tartare. Tasted of blue cheese and bacon and crouton crumbles, delicious, The men had cowboy ribeyes bone in while the ladies had boneless ribeyes. I ordered mine medium rare ... It was very good but some bites were a bit sinewy. Overall I prefer the regular ribeye which has better marbling overall. The GFs ribeye was ordered medium and it was more on the medium rare side. She had a big circle of fat right in the middle of it which was a bit disconcerting. Had the garlic mashed and gargantuan crunchy onion rings, delicious. Keep in mind those mashed potatoes have an amazing amount of butter! We topped everything off with molten chocolate cake topped with vanilla ice cream and caramel drizzle. The ladies approved and the one bite I had was a nice enough change from all the meat! Overall a good meal ... I've had better here though! Great service as usual ... (perhaps sadly) I've become a regular here so it's nice when you're greeted by name by everyone. Everyone was on point,
(4)Andrew C.
Beautiful interior, professional staf, and most importantly, wonderful food. Sure its pricey, but what would you expect from Ruth Chris? My personal favorites are the steak (obviously), the shoestring fries and the mashed potatoes. Rolls and deserts, particularly the sorbet, are great too. I've never had a less-than-stellar meal here. As expected, the service is excellent. Ironically, I've had a waiter spill water on me twice now. However, they were very respectful, apologetic, and quick to clean up the spill, so no hard feelings there.
(4)Emma T.
I'm sure there are lots of people who say that because it's a chain, it cannot be good. Admittedly, I have not been to other non-chain steak houses in Philadelphia. That said, Ruth's Chris is damn good. It is good in other cities, and it is good in Philadelphia. The wait staff is unbelievably professional and attentive. You will never wait for water, because your glass will never be empty. Service is fast, but it's never overbearing - you don't feel as though you can't enjoy your meal. We had creamed spinach (always my favorite at Ruth's Chris) and mashed potatoes for our sides. And filet mignon (so so so tender) and NY strip (very juicy and tasty). All of the food was amazing. Of course it's expensive, but every steak house is, and I believe Ruth's Chris is comparable to others in the city. It's worth it.
(4)Garth S.
Eaten at many Ruths Chris and always happy about my experience, and this restaurant did not let me down, excellant food and service.
(5)M H.
I am rating the excellent customer service I received after a recent post. This came from management and my husband and I are looking forward to dining here again in the very near future!
(5)Steven B.
What's the best thing about visiting a chain restaurant? Some people say bleah, nothing, and avoid chains like the plague. Fortunately for the dozens and dozens of successful chains in this country most of us visit them often. So what do we appreciate most? Consistency, consistency, consistency! The great chains are masters at consistency. Visit a Mickey D's anywhere in the country and your Big Mac will taste the same. It may not be the best burger you have ever had but you have expectations and it is very likely they will be met. Ruth's Chris is a great chain and that's a good thing. I've been fortunate enough to travel throughout this country often with folks intent on buying me dinner. I've visited probably twelve Ruth's Chris locations and their Philly location is as consistent as all the others. At Philly it is very likely you will have a four star experience. The atmosphere is classic steakhouse. The service is polished. The steaks will be cooked to order. The sides will be delicious. The drinks will be potent. The check will be significant but on par with the other steakhouses in town. So do you feel the "but" coming? Yes, there is a "but." Although I've enjoyed a four star meal I have never been wowed. I've had a great meal but that's expected for this kind of $$. I've never spent the next two weeks raving to friends about the experience. Unfortunately for Ruth's Chris Philly is well known as a steakhouse town. You can be wowed in Philly. That's happened to me at Union Trust and Butcher & Singer among others. So if somebody wants to take me to Ruth's Chris I'll happily go and enjoy a nice four star experience. If I'm going to take the lovely wife out to dinner at a steakhouse and I want to wow her, I'll make another choice.
(4)Lap N.
Awful. Just awful. Food was horribly prepared. We asked for a medium steak, we got blue. Asked for them to cook more, we got well done. Overall, the service was very over bearing, asking every two minutes how the food was. There are better steak houses in Philadelphia. Stay away
(1)John B.
My wife and 6 year old were having a Philadelphia weekend highlighted by a show at the Kimmel Center. I chose this place because it offered "Whole Steamed Lobster", which is one of the few things my picky 6 year old enjoys. They delivered the supposed 1 1/2lb lobster already dismantled, arms and knuckles missing. A small tail and small claws that didn't seem to match the body. Not much meat for $60. I order 1 1/2lb Lobsters regularly in Maine and New Hampshire so I feel I know about what that should look like. Service was Great! Steaks were so so.
(2)Michael S.
This might be the worst Ruth's Chris I've been to. I've been to many around the country and have also been to this location about three times. Everytime I go, something seems to go wrong. Whether it be lousy service or overcooked meat, it never fails - something always goes wrong. B&S is where it's at.
(2)Lester O.
The food was really good and the staff was really friendly.
(5)Julie D.
It was my first time here and I decided to try the Restaurant Week menu. The food was fantastic and the service was excellent. The portions were sufficient and satisfying. It made me feel full without me hating myself. The waitress even gave us a free side of mashed potatoes when we changed our minds from mashed potatoes to mushrooms. I would definitely return again!
(4)Yiwen S.
my roommate and i went to ruth's chris last night to use up a livingsocial coupon. $50 for $100 worth of food+drinks. you'd think it'd be easy to hit $100 at a top-ranked steakhouse right? so not true! this was my first time at a ruth's chris (mostly cuz i've been deterred by what friends have told me over the years) and i found it surprisingly affordable. between the two of us, we ordered an appetizer, two steaks, and a side to share. and we were just UNDER $100 AND we were stuffed to the gills. the crabmeat stuffed mushrooms were just fine as an appetizer. four generous sized mushroom caps stuffed full of crab and topped with romano cheese. a bit too cheesy, but good. i've definitely had better though. i ordered the ribeye, and for the first time, i ordered my steak rare-plus instead of medium rare. a HUGE slab of meat came out within 15 minutes, and i swear, literally a third of it was marbled fat. and it came out RED. like the color of yelp RED. i was ecstatic! what can i say, i'm a carnivore ;) the ribeye came well-seasoned, but still allowed the natural flavor of the raw meat to shine through. the taste was a bit overwhelming though, and while i like chewy meat, i was kind of tired of the taste and texture by halfway through. guess i'm going back to medium rare. the best part of our meal was the side: sweet potato casserole topped with pecans and brown sugar. SO SWEET but sooo delicious. we didn't even want dessert after that side. everything came piping hot and visually appealing, but the entire meal left me with just an "ehh" ambivalent feeling. the service was attentive -- our waitress, jessica, was so nice, in fact, that it was like congeniality on crack. while i enjoyed my meal, i prefer other steakhouses with a larger selection of cuts, better ambiance and better service. not to say i didn't like ruth's chris. i've just had much better.
(3)Rodrigo A.
I go to Ruth's Chris pretty often (approx every 45 days). This last time my experience was not what I expected. Service was mediocre, we felt rushed and I had to send my steak back because it was not cooked to the correct temperature. I asked for "black and blue" and it came out "medium. I'm not sure if they have changed chefs, but they need to get the back of the house together quickly. Very disappointed.
(2)Erica J.
I have always loved the Ruth's Chris Steakhouses, and this one is no difference. I love variety the menu offers, and because of its reputable chain name, there is consistency in the food they serve. Having eaten at Ruth's Chris in New York, Los Angeles and now Philadelphia, I've never had second thoughts about their filet mignon, which is my favorite cut there. The prices are decent too so this is a great night-out restaurant if you do not feel like going all out for a fancy meal. Try their desserts too! They're pretty mouth-watering. However, I am only giving Ruth's Chris 3 stars because it is not outstanding compared to other steakhouses out there.
(3)Mark S.
Worst Ruth's Chris experience I've ever had. Like other reviewers have noted, I've been to many Ruth's Chris, and this has to rank the lowest in terms of overall experience. Despite having a reservation, I had to wait a solid 15 minutes to get my table. Hostess, who could well have been a final round Jersey Shores reject, was less than hospitable and dismissive. When finally seated, it was at a small cramped table in the middle of the front room, in uncomfortably close proximity to other tables. Am I at a Denny's??? Most intimate, in a bad way, spacing I've ever experienced at a Ruth's Chris. No rolls, until I asked 15 minutes after ordering. Slow water refills. Slow service in general. Over-salted and tiny lobster bisque. Ordered a medium rare ribeye and got a gray piece of meat. Only positive, the waitress replaced it immediately with one that was properly cooked. Ruth Chris is, in general, my favorite chain steakhouse. Unfortunately, will have to find an alternative in Philly because this one sucks.
(2)LL M.
I see a lot of mixed reviews here, but I just had a great meal here this week. It wasn't our first choice but it had an open table reservation available. I had never been there and was looking to try it. It was late so we skipped appetizers and got filet mignon, creamed spinach (yum!) and shoestring fries. I love how the steak comes out sizzling. That was why I really want to try Ruth's Chris and I wasn't disappointed. You have to get the spinach. Service was excellent also.
(4)Sarah B.
I'll give Ruth's Chris three stars overall: two for the food and four for the service. My boyfriend and I had a 6:30 reservation before a PIFA event and were running late. I told my boyfriend to call the restaurant and warn that we would be a little bit late. We arrived around 6:40 and the hostess thanked us for the call. We were seated immediately! I typically keep my reviews pretty short so I'll say that the lighting at the restaurant was more dim than I would have liked. The dining area itself seemed pretty spacious and not cramped, but this is probably just due to the fact that there weren't many customers there. The staff was friendly and answered questions I had about the menu. I went with the Classics menu (appetizer, main course, side, and dinner). I ordered the steak house salad as my appetizer and a whole garden arrived on a plate. I didn't care for the ginormous size or taste of the salad. I went with the sauteed mushrooms for my side. These were decent. My main course was comprised of the 6 oz. filet and shrimp. The shrimp were a little dry but the steak thankfully was great and cooked to my preference. When I'm at a nice steakhouse I never ask for any kind of sauce for my steak and luckily my filet was great without the addition of any sauce. I didn't care for the dessert (there is only one option) but I think it's just because I don't like raspberries or chocolate cake. I could have easily just asked for a small bowl of vanilla ice cream. I'm glad I had a LivingSocial coupon. My dining experience was okay, but when I'm hankering for a really great steak I think I'll go to one of the other Philly steakhouses that I just happen to like better.
(3)Ida C.
Back in my college years, before being able to afford a bonafide dining budget, parents' weekend was an occasion to be celebrated with weeks of anticipation about the big dinner out. For me, the winner tended to be Ruth's Chris Steakhouse. There's something about the old school feel of the Philadelphia outpost that is luxe and comfortable at the same time. While not a fan of the hunting trophy collection on the walls, it somehow works, like eating at twilight in a mysteriously high class jungle. Now, after nearly a decade of enjoying the steaks, I can honestly say that Ruth's Chris is amazingly and consistently good across a multitude of locations. The filet is nearly always perfectly cooked and served sizzling on the hot plate with ample (and amazingly fragrant) butter. Any issues with degree of doneness are handled extremely professionally and graciously. In addition to the steaks, here are some other things I've tried and really enjoyed (I've pretty much tried everything on the menu, but these are my favorites): 1. Sizzlin Blue Crab Cakes - very little filler and seared in a generous portion of excellent butter 2. Shoestring Potatoes - my favorite of the three types of french fries, these are the thinnest and therefore the fries with the best crispy to potato ratio 3. French Fried Onion Rings - perfectly crispy and juicy all at the same time 4. Bread Pudding with Whiskey Sauce - I've tried all the deserts and this is the best one! PARTING THOUGHT: As a bonus, if you sign up for the mailing list, there are often special deals for restaurant milestones and seasonal deals (e.g., $99 dinner for two, holiday gift card bonuses, etc.).
(4)Andrew L.
I love Ruth Chris. We had a fantastic dinner followed by an even better dessert. The service was impeccable as well as the atmosphere. The reason this isn't a 5 star review is honestly all due to the valet service. I don't remember what valet was here before when we dined, but the new company, is not nearly as good. The guy was on his phone while i tried to get his attention, then my car smelled like cigarettes. Other than that, I loved my evening but I would not suggest the valet whatsoever.
(3)Gar L.
This is the second Ruth's Chris that i have visited, the other being in San Diego. This experience was FAR different. My experience in California was AMAZING, hands down the best steak i had ever eaten. My experience in Philadelphia was the complete opposite. I felt like i was being served a cheap steak burnt to a crisp by some amateur chef. I did not perceive the value of my experience given how expensive it costs to eat at the Philadelphia location. I will never go back here again.
(2)Thao N.
My sister actually found a piece of finger nail in her mashed potatoes... ummm.. yeah. When we notified the manager, he apologized and inspected the kitchenstaff's hands. Apparently, everyone's fingernails were trimmed to proper levels (maybe someone was clipping their nails on the job while prepping the food! hmmm ) He gave her two gift certificates and omitted her entree from the bill. Aside from the commotion, service was excellent, 4/4 stars, but I feel the food was mediocre -2/5 stars. It was too salty for my taste.
(2)Lianna N.
It was my first time going to this location but I have been to other Ruth's Chris locations. I expected the service and dining to be of the same quality as my many other experiences. However I have to admit I highly value the opinions of fellow yelpers and was a little worried that this location would not measure up to par because of some of the negative reviews and comments. Not sure what happened with their dining experiences but i found it to be a very nice experience. We parked in the 1500 Locust parking lot, about 4 blocks away, and if you go to central parking website you can often get web discounts (in this case I paid 3 hours for $10 instead of $23 which is what we owed) the valet at ruth chris is $18, which was a little steep for me and so I looked for a bargain. Parking is always a b***** downtown so always good to know about deals in the area. The meal was nice, we ordered drinks and were not carded as we usually are although we are both 23. That was impressive to me, that they could tell who was old enough to drink and I didnt feel annoyed for that skeptical "Can i see your ID" yadayada. The meal was good but not out of this world-in other words, exactly what I expected was exactly what I received. The food is good- dont get me wrong. Just a little pricey and only for special occasions for me. We ordered the barbecued shrimp to start, which I believe someone below me commented is nothing close to BBQ. I think ruths chris mean BBQ meaning it involved a grill, not that it was slathered in sauce. We ordered it and found it quite tasty. The shrimp was crunchy and not overcooked (phew). I ordered the salmon and my boyfriend ordered the fillet minoin. Both were cooked the way we asked and tasted just fine. The garlic mash was as expected and broccoli was good too. We were too full for desert so passed, but left full, satisfied, and happy. The wait service was really nice and all smiles- but not in a fake way. I really had an enjoyable time here. I'll be back sometime for a special occasion!
(4)Tam V.
We showed up for our reservation and were shoved off into a back corner somewhere. It was not crowded and yet the staff seemed to forget about us and weren't being attentive. I ordered the filet mignon and boyfriend had the prime rib. Steak was dry and over cooked. They rushed us out because they were getting ready to close but if you didn't ignore us for the first 20 minutes we were there, we would've ordered our food much sooner, allowing you to close up reasonably on time.
(1)Krista W.
My fiance and I dined there for dinner during restaurant week. Here are the low lights: - Our waitress disappeared a lot, - My steak, ordered medium, came out raw (it was purple, not even close), - When my steak came back it was extremely seared (burnt on outside, still raw), - My wine glass was dirty: food bits and particles on the outside - The lobster bisque was really, really bland - Crème brûlée wasn't caramelized on top The mashed potatoes we had were really, really good. The suggested wine paring with my fiance's filet mignon was perfect. We dined on a Monday so it was quiet and more intimate. I went with 2 stars because it wasn't awful, I was just really disappointed. If I had paid full price instead of the restaurant week prices I would be more upset. If you really want to do Ruth's Chris, hop on the train or AC Expressway and eat at the one in Atlantic City. Check out my review of that location if you want.
(2)Monique C.
In honor of the GNO (girls night out), mom and I checked out Ruth's Chris for the first time. It's prime location right next to the Merriam, where we were to see the musical Fela, was great. Valet parking was quick and offered a slight discount to self parking in the Bellevue's parking lot. We arrived about 5 minutes early for our 5:45 reservation, checked our coats and were seated promptly. Mom ordered the mardi gras cocktail and I ordered a berry concoction based on the waiter's recommendation. I liked the mardi gras cocktail best and wished I'd ordered it too (cocktail envy). And speaking of our waiter...his name was Chris and he was pretty darn good. He recommended the barbecue shrimp appetizer, which we really enjoyed (the garlic bread on the side was divine). Mom ordered the bone in ribeye since she likes her steaks well done and doesn't want to lose flavor in the process. I ordered the porterhouse (medium-more pink than red) and it was excellent. The steaks came out sizzling on the 500 degree plates and were cooked perfectly. Our waiter brought out a few sauces for us to try. I especially enjoyed the peppercorn sauce. We ordered asparagus and mashed potatoes to share (the portions were huge). The asparagus was a little undercooked for my liking and the potatoes were a bit dry. Finally we shared an apple tart. It was one of the best I've ever had. I needed coffee to stay awake after that meal so I ordered a cappuccino, which was divine. We left with enough leftovers for a few days and were off to the show. 4/5 for a pleasant Ruth's Chris experience. It's pricey but a GNO with mom is worth every penny.
(4)Danielle K.
BF and i are regulars to Ruth's Chris, having dined at several throughout the DC area. when we were in town visiting college friends, we decided to take them out to one of our favorites for what we hoped would be a great dinner. we had a late Saturday night reservation, and were quickly seated upon arriving. we typically order from the "ruth's classic" menu (which is a great deal - $40 for salad, entree, a side, and dessert), but looking through our menu we did not see this as an option. it wasn't until i inquired about the classic's menu that it was mentioned, so it felt like ordering off this menu was discouraged. having dinned at other locations of this chain, i felt like this one did not live up to the Ruth's Chris standard. Both my chicken and my bf's steak were cooked much more than usual (i actually prefer chicken very well done, but he sent his steak back), two of the same salads arrived - one w/ croutons and one w/o (we're not sure why), the potatoes did not seem fresh, and the bread/butter was also different. towards the end of the meal, we asked if we could have the spinach wrapped up since we had not made a dent in it, and the waitress told us "sure!" but only returned with the rest of my stuffed chicken breast, no spinach. we've also grown accustomed to having the crumbs swept off the table for us, but this never happened. on the plus side, our waters never ran dry, the bread bowl was never empty, and we stayed nearly an hour past closing time and did not get that urge that they were trying to kick us out (so much so that we did not realize that had closed). Ruth's is a great restaurant, but this one might need a little work to get up to par.
(3)Jessica N.
My husband was invited here by a client, who insisted he bring his family. Trust me that I realize that Ruth's Chris Steak House is probably not the best place for 2 & 4 year old kids. But the clients insisted, and off we went. Since our hosts had called ahead, we were put towards the back where there were no other patrons. The kids menu was fairly large, and included fillet mignion! All of the adults ordered steak (of course) of various cuts and temps, while I ordered the tuna. The kids both had pizza. The food was very good, and should be for the price. The dessert- some sort of berry dish, was really the highlight for me- it was delicious. What really put it over the top for me was our waitress. Again, I know this is not a great place for small kids- even well behaved ones! However, our waitress was very much on top of things- bringing bread immediately, finding crayons somewhere in the back, and giving my daughter a order pad to write on. She talked to my girls and checked on them constantly. She was fantastic. My four year old would tell you the highlight was the bathroom. It really is quite pretty- check it out! ;)
(4)Cochon I.
Our group of four didn't expect the ultimate in fine dining at Ruth Chris', based on existing reviews. But our visit this Saturday evening failed to approach even these modest expectations. To start, there is good news. Entering the restaurant is all one could hope for -- prompt seating and politeness, the ultimate in professionalism. Our waiter proved to be of equal caliber throughout the evening and we tipped accordingly. Bus service and a table visit from the manager topped off the ne plus ultra service. So far, a pleasure. The setting is somewhat gloomy and stark, with little imagination or sense of, say, a venerable gentleman's club. But it's good enough. The menu offerings, however, seem attractive on paper, and while we perused these our waiter recommended then fetched a suitable wine. Again, all this was handled flawlessly. Prices are stratospheric. You expect to pay top dollar for prime beef, but not without any sides whatsoever. And a la carte sides are priced as though they came from a jeweler's safe -- $8.50 for a modestly sized dish of mashed potatoes, for example. Wines are also marked up shamelessly: double or more the norm of many other fine restaurants. Okay, so the place is pricey, but again you expect something worthwhile for all this foregone loot. Three of us ordered various steaks from the menu, while the fourth sprung for a ribeye special on the bone. Three were ordered medium rare, the fourth medium. What we got were four overcooked steaks -- three perfect mediums and one bordering on well. And all four were painfully lacking the flavor of an excellently prepared steak. Here lay four slabs of dead cow robbed of any culinary imagination or even quality traditional preparation, accompanied in one instance by a sweet sauce that mercifully added a modicum of flavor to the dullsville dogie. It's not only that this nominal steakhouse turns prime cuts into second-rate dishes, the gumbo and lobster bisque apps were unworthy of a fine dining establishment. I can't recall the last time I've had such cafeteria-grade stuff in a bowl except when it came out of a can. Ruth Chris, at least at this location, offers up minimus quality at maximus prices. Never again!
(2)Tymika H.
The BF had been wanting to go forever. Me, I had been avoiding it. I had the displeasure of going several years ago and was not impressed. So when I saw the living social deal, I said, this is the only way I'll go. I said to myself, "It was a long time ago. You weren't that experienced of an eater back then. Give it another try." Mediocre at best. For a restaurant of this caliber, you would expect an awesome dining experience. That didn't happen. Our waiter was decent, he did not stand out much. I did notice that a few of his friends were dining there and he decided to chat it up with them more than check on us. No worries, I was more concerned with a good meal. He was friendly and when we called for him, he always came. We started out with the barbeque shrimp which was not barbeque at all. It was pretty tasty. What was left of the sauce we dipped our bread into. Yummy! I had the lamb, it was okay. I was amazed as I like Outback's version much better. My BF had the rib-eye. It came out rather small, I think they cooked it to death, back to death I should say. It was literally a black piece of meat. No flavor at all. We sent the steak back, he ended up getting the stuffed chicken. It was tasty enough. He also had asparagus, bland, no seasoning. It came with a hollandaise sauce, he didn't like it. I had the sweet potato casserole. That was quite tasty. We walked out feeling robbed of a good meal. Thank God for a living social deal. The next day we went to Outback. Yummy, yummy, tasty lamb. The BF had the rib-eye and it was quite good. Such a shame. A chain putting Ruth's Chris to shame. It wasn't worth it, don't go.
(2)Filomena I.
My husband and I decided to bring my parents to Ruth's Chris Steak House after purchasing a living social deal. I must admit, I was a little hesitant to go after reading the Yelp reviews. But, I must say, I was pleasantly surprised by the quality of food. I ordered the lobster tail and asked our waiter his suggestion for a side dish. His favorite side dish was the broiled tomatoes and assured me I would like it as well. Well, he was right. The tomato was large, ripe and seasoned with salt and sugar. It was delicious. The lobster tail was equally good. My mother and husband ordered the salmon with sautéed spinach and potatoes au gratin. The potatoes were very rich and flavorful. My husband was disappointed with the sautéed spinach - it was tasteless. My father ordered the New York Strip (medium) and raved about how it was one of the best steaks he's ever had. He also ordered the potatoes lyonaisse as a side dish and found it satisfying. Aside from the tasteless spinach, everyone was very happy with their entrée choice. Unfortunately, dessert was skipped as we were too full from our meal so we'll have to try it on our next visit to Ruth's Chris.
(4)Teron R.
I like to test places out during restaurant week. This Ruth's Chris in particular treated the restaurant week customers like a nuisance. The service was not attentive and the portions were laughable. Think I'll stick with Morton's when I'm in center city.
(2)Christine A.
My friend and I came here for a Wednesday dinner during Restaurant Week. The dining area was bustling. The conversation din seemed to reverberate within the dining area, which made conversation with my dinner companion trying at times. Service: 4.5 stars Though very busy, the wait staff came by our table often enough. No sooner had the waiter walked away from taking our food order than our first course (lobster bisque) was being set in front of us. We were quite amazed. The hitch in service (thus subtraction of 1 star) happened when it took a good 45 minutes for our entrees to appear. Apparently, they lost our ticket in the flurry of activity. This was offset later when the manager came by, apologized and took my glass of shiraz off the bill. But what really impressed me was the excitement and overall thankfulness she expressed by having such a full and busy dining area during Restaurant Week. This is a different tune from other restaurants that have a certain type of disdain for patrons that choose the restaurant week menu. Food: 4 stars Our lobster bisques were very good. The chunks of lobster topping the soup were melt-in-your-mouth delicious. My filet was perfectly cooked. I didn't need any additional sauce. The mashed potatoes had just the right ratio of garlic and butter in it's "mashedness". The creamed spinach was alright. The crème brûlée was the best I've ever had. I've considered going back just for the crème brûlée. Overall, a grade-A experience.
(4)Maruko X.
Very nice environment, fresh and delicious food, and nice service too. Friends and I had a very remarkable night!
(4)Rachel G.
I had never been to Ruth's Chris until recently on Broad and I really liked it. It's much more cozy than its meaty competition Capital Grille and Del Frisco's. I liked the ambiance a lot. I actually sat at the bar, and had a great experience with Chris, the bartender/waiter. To start, I tried the BBQ Shrimp dish that they're known for (gluten-free too) and it was nothing like I thought it would be judging from its name. 5 big shrimp in a garlicy-buttery-amazing sauce. If I ate bread, I would've asked for a loaf to dip into that sauce for the rest of the meal! Had a NY Strip Steak and Garlic Mashed Potatoes - how could I go wrong? My entree was delicious. Came sizzling on a hot plate to me - and was cooked to medium rare perfection. My friend had the filet. Judging from the clean-plate club status, I believe he enjoyed it. :) Gluten free friendly - Chris was well-equipped with a list of what I could and could not eat. I look forward to going back and trying my steakhouse favorite - lamb chops!
(4)L M.
I am here celebrating 12 years of marriage that no one mentioned even though I told them when I made the Winslow reservation . My lamb was horrible no taste they made it over it was all salt and they gave me extra spinach and mushrooms . I have never ever had such a horrible experience Samantha was our waiter she was nice I guess but she seemed too occupied with other customers we were an after thought! The manager suggested I take a bite before he walked away but it wa too hot he said he would come back never did . horrible horrible horrible I will never come back I guess I hope I forget this anniversary love Winslow
(1)Johan K.
I took my girlfriend here on a Saturday evening around 7:00 P.M. to celebrate our 6-month anniversary, and I was disappointed in most respects, although the service was good. First of all, the food: We split the porterhouse for two, medium rare, which came out done to the appropriate level, perhaps a bit over once it had sat on the plate for some time. The strip side was good, the filet side was passable in flavor, but surprisingly tough as filets go. For sides we ordered the potatoes au gratin and the broiled tomatoes. The "tomatoes" were a misnomer: it was one tomato, modest in size, that had been apparently broiled on just one side with no seasoning to be found. Needless to say I was somewhat discontent as I sliced into my half of the $8 tomato. The potatoes au gratin were fine in comparison. The service was the redeeming quality, and the only reason this review is being given two stars; the front of house was very gracious as I waited since my girlfriend arrived 15 minutes later than our reservation and the server was friendly and not overly intrusive. The killer, however, was the atmosphere. I would like to thank the gentleman in the flat-brimmed baseball cap, sitting at the table behind us, for regaling us with his wide variety of ringtones throughout the meal. I am used to hearing people test their ringtones on the subway, but in the middle of dinner? Fuck off. The hawaiian-shirted patrons throughout the restaurant were very noisy and obnoxious, with less class than their high school dropout children. If you want someplace with the ambience of an Applebee's at four times the price, eat here.
(2)Keang H.
This was my first time eating at a Ruth Chris steakhouse, and I usually like to try a place more than once before making up my mind, but after the first visit, it is not on my top places to return to. The staff was nice enough but things just seemed off, unnatural, like a young girl trying to wear her mom's high heeled shoes, but maybe it was just this location. The steaks were fine, sides were fine, everything tasted ok. Our food came out on sizzling plates that were literally too dangerous to touch. Up until the last bite, we hovered over our plates so we wouldn't be burned. Besides being dangerous to the touch, everything was covered and cooked in sooooo much butter. Some people may like that, but it was just too much for me.
(2)Stephanie P.
#78 Went to my first VIP Club event at Ruth's Chris just yesterday and it was so lively! Granted, it might have just been the VIP crowd, but we were enjoying ourselves very much throughout the night. The Brugal Rum wasn't anything special, but it made for a decent drink (with club soda or lemonade). They had Au Gratin potatoes for us, as well as a cheese platter with crackers. Not exactly impressive. They also brought out several rounds of hors d'oeuvres, which tasted fine. However, I would never come back just for them. The hummus was a strange one, with the bell peppers have been drizzled in a sweet sauce. I didn't particularly like it. The smoked salmon mousse was sufficient, however lacking in actual flavor. The same can be said for their tuna tartar, although the chip that it was served on was delish! All in all, based on their offerings during the VIP event, I'm not interested in coming back to try out their entrees.
(2)Brian L.
I must say, I'm not a man that knows everything there is to know about steak, but I can tell when there's a steak that's good, great, and really great. Ruth's Chris wasn't good. I can make a better steak than them (from the one time I've tried, maybe it was a bad night?) I came here with 7 of my friends for restaurant week. The selection was small, so I decided to veer off restaurant week menu and get the Chicago style bone in rib-eye (my favorite cut, sooo good). We had an assorted variety of sides too (spinach, veggies, the normal). My steak was cooked to perfection. Problem is, the taste just wasn't up to par. I've had juicier, more tasty cuts from the local supermarket (notice I did not say butcher) seasoned with normal salt and pepper than this steak. I paid more than $40 for this steak, and I was expecting something that I couldn't do. There are plenty of better steakhouses in Philly. I promise. They're all normally priced for this kind of steakhouse ($40 steaks), so spend it elsewhere, and do not get sucked in by the name, please!
(2)Jen V.
Really nice staff, my boyfriend really enjoyed his filet mignon and chocolate cake. I got the new York strip and crème brûlée, it was delish!! Mashed potatoes were so garlicy/buttery goodness. Got the fresh berry martini, had little bits and pieces of seeds and berries if your into that, it was really good to me cuz I couldn't really taste the alcohol. Love the crème brûlée! It was like orgasmic in the mouth lol my bf even thought so cuz he didn't wanna give it back to me once he tried it. We also got the lobster scampi with tempura and spicy mayo, really good... It was one of their specials. Drinks, food, service was very nice. The server always made sure we were ok and our drinks were full which is always a plus. Parking sucked! What can I say... It's Philly. For the amount of money you pay, the portion should be a little bigger. But overall delish
(4)Eric F.
I've been here a few times and have always had a consistently decent filet mignon. Supper was acceptable, not memorable. Pricey, especially for a chain restaurant, but not nearly as good as other high-end chains like Morton's or Capitol Grille. Unfortunately, the one lucid memory I have of Ruth's Chris doesn't even involve steak. I ordered a glass of Glenmorangie 18 neat, i.e. without ice. The waiter said, "excuse me, sir, but I believe you mean to say N.I. ... en aye" I threw him a befuddled look. He continued, "It stands for No Ice. That is the correct term." I could have gone on arguing back and forth but I didn't want to embarrass him. For the record, "neat" is the correct term. N.I. sounds like something from Monty Python's Holy Grail. -1 for being condescending -3 for being condescending and wrong.
(1)Deisha S.
Me and my boyfriend went to Ruth chris on Mothers day. When i say the food Sucks i mean it Sucks.. i Tasted the bread on the table before we got any food i knew that we was starting off on a wrong foot because the bread was nasty.. so we bbq shrimp as the appetizer that was the only thing good.. i ordered the pork chop and my boyfriend ordered a steak. my pork chop was tuff and starchy tasting and he like his steak well done.. The steak wasnt well done at all still in the inside so the waiter brought it back.. then the next steak was Burnt i tasted some of his steak i had spit it out its tasted like charcoal!! Omg i would never come back here ever again Mortons Steakhouse is 10 time better.. I feel like they Rob me lol Its all a bunch of hype there food sucks
(1)Douglas C.
This is very very good steak. The prices are steep and I don't care for the way the sides are ordered but for good steak you just have to put up with it. I've been to the Philly location along with the Annapolis, MD and Atlantic city location. I have always had a top notch steak.
(4)Kimberly M.
Food very generic and over salted. Could have cooked the steak better at home and without the dreadful stomach aches all of us got. WAY overpriced for the quality of food. Not to mention, the waiter offered us day old creme brulee as a dessert!! Wont go back, good thing we had a gift card
(2)A S.
Great service but the table they seated us at was extremely tight!!!! I could barely breath!! I ordered the regular filet and it was pretty good. My girlfriend ordered the salmon and it was OK. If I ever go back, I would demand to be seated at a better table. They should not have tables so close together!
(3)Heather S.
Always great food and amazing service! A pleasure from start to finish!
(5)Betsy E.
The Sat night started out great - BT served great drinks and chat while we waited for our reservation. Room was bustling and restaurant was on a wait. Server seemed ok until he started taking our app/salad order by memory and then never returned for dinner order until after salads were finished. By the time our dinners showed, we were starving. :( Not great. Then my husband's steak was undercooked, then refired, then came back overcooked. :(( He ended up just eating my steak while I ate my delish side dish. This could have been a complete disaster but the mgr stepped up, wowed us, and not only took care of our entire dinner but gave us a GC to return another time. She really convinced us to come back and give them another chance. With my DH in the restaurant in the biz, we eat out a lot and were really happy that the mgr turned around the mishap. We are fans for life! Food we had was awesome. Will be going back soon.
(4)David K.
Let's start by saying I normally love Ruth's Chris. I've used to live in Baltimore and must have gone to that one more than 20 times. We moved to Philly last year and my wife decided to surprise me for my birthday and take me there. Unfortunately, they sat us right near the bathroom on what must be the smallest table in the house. We tried to get over it and enjoy our meal. Unfortunately, our waiter must have been lonely b/c I can't remember having a server ask me so many things. What are you celebrating? There are NFL players in the restaurant, are you fans? Oh, you're new to the city... where are you from, what brings you here? I think that it must have been a left-over pricing deal from Restaurant week, b/c they were doing a fixed price deal.. appetizer, entree and dessert for set price. So, it was a better deal than normal pricing. But for some reason the menu in Philly is more limited than the one in Baltimore, so my favorite appetizer and side dish aren't even available at this location. The last hitch was the desserts.. It was supposed to be some sort of mousse with fresh berries on top. My wife's allergic to berries so we tell our new friend the waiter. When they come out, neither have berries. I would have like the berries on mine. Haha.
(2)Ally G.
The meat was cooked perfectly & you're given fairly generous, nice cuts of meat. My ex ordered a Pittsburgh rare (RED center, burnt-ish outside) and got it served to him very well done, the complete opposite! The Chef realized his mistake after we got our meals and came out to apologize, giving us a whole new order. Minus that little mistake, the service and food is excellent.
(3)Deniera D.
Me and my boyfriend went here on a Saturday night.... It was absolutely amazing! Very romantic! Food and wine was great! Service was awesome. If you go, ask for the waitress Jessica or Pete... They're both very nice and down to earth! Also I recommend the blackened salmon and you must try the creme brulee' for dessert!
(5)Jason K.
Chain. This was my first visit to a Ruth's Chris, and to be honest, I was pretty disappointed. I've heard the hype over and over about how great this place is, blah blah blah, but it was 'good'. Here's the story: The steak was decent. it's a plain peice of meat in the middle of a hot-ass plate that can burn your fingerprints off (speaking from experience). My dinner was overcooked (medium well vs. medium rare), and it took long enough that I wasn't willing to send it back. The sides we decent, but certainly nothing to write home about. The atmosphere was a bit stuffy. Clearly I see what they are going for in their 'private-steakhouse' setting, but for what you pay, I was looking to be a little more imporessed. Perhaps my steak got a little too well-done while I was dipping my fingers in my water? Perhaps ordering a vodka tonic v. a bottle of wine suggested I have no taste? Any one of these things could be true, but all in all - marginal.
(2)Jake P.
Without question, Ruth's Chris will never leave you disappointed. In addition to their steaks, their southern-minded seafood and tuna is excellent. Moreover, it's the many choices of starches that get people talking (I've always found the Shoestring french fries to be far more memorable than any cut of beef here). Still, as others have duly pointed out, there are homegrown options to eat better steaks, or on par steaks in Philadelphia, without resorting to a chain. The Starr Report packs some local flavor, for around the same money. Ruth's makes sense if you're in Vegas, or in Orlando (which actually has better local steakhouses) or some other concrete, franchise hell... but in Philly, we have better offerings that when I want to take someone out for a steak, I pass right by Ruth's and Morton's just knowing that somebody else is eating the same thing somewhere else at the exact moment.
(4)David W.
I like it, but I don't love it. It's elegant and classy, and provides almost everything you want in a steakhouse, except an experience.
(3)Erik s.
like most high end steak places you most likely will get a good and pricey meal. personally i prefer morton's just b/c i think ruth goes a bit crazy with the butter on their steak and an inferior key lime pie but everything else is pretty comparable. they run a 3 course for 2 special for 89- it might be 99 now?- a couple times a year, well worth it for that price.
(3)Bucca L.
So let me start off by saying that I used to work at RCSH back in the mid 90's. I thought the restaurant was good then, maybe not great. Not much steakhouse competition in Philadelphia back then so it didn't have anything to compare it's self to. I left in 1997 and hadn't been back...until this past Saturday night with a friend who manages a high-end steahouse in the city (she needs to check-out the competition). WOW! I was completely blown away. BBQ shrimp, to die for! T-bone melted in our mouths! Sides and salads were great too. Dave is an excellent bartender, and the support staff made sure we had everything we needed before we needed them (silverware, share plates, etc) The restaurant its self has been updated including the removal of the banquets in the middle of the dining room, for that I give them a thumbs down...I always loved those tables. Keep up the good work RCSH, you'll always have a place in my heart and my stomach!
(5)Lillia Sanura G.
Over a year ago, hubs and I seriously considered this place because his dad raved about a particular shrimp dish he loved. He definitely had us intrigued, so we decided to try it out. To be honest, it looked a bit like a snooty establishment walking in, but we felt we got nice service from both the hostess and waitress. The waitress introduced herself by name, asked if it was our first time, and made sure we understood the restaurant and menu. We each chose a dish, along with the appetizer his dad highly recommended, and waited a little for our dishes to be served. I remember liking the food enough and walking out satisfied afterward. The service was good in my opinion, and the waitress welcomed us to come back. The one star comes from later in the evening, when I was besieged by a horrible sense of upset stomach, making me feel terribly ill. I hadn't had anything else to eat after the dinner at the restaurant, and strongly felt the dinner had to be the culprit. I remember getting a very memorable case of food poisoning only once before from a Burger King down in Panama City, Florida years ago, where after eating whoppers with a friend I had at the time, I got sick as a dog a few hours later after I got home, making me spend a miserable night of repeatedly throwing up and having to call off work the next morning. I later learned my poor friend went through the same ordeal, making us both positive it was the whoppers we both had the previous night. Well, this felt very close, but without the constant vomiting. I was pretty sure it had to be what I ordered, because hubs was fine hours after his food, and if it had been the appetizer we shared, he might've been sick as well. I felt it was a nice place and decent food overall, but I am very afraid to go back after that night's very unpleasant experience afterward.
(1)Sean G.
Food: 3.5 stars Service: 3.5 stars Locations: 3.5 stars Ambiance: 3 stars Price: 3 stars I had been to a Ruth's Chris in San Diego once before and this experience was completely different. They were 30 minutes delayed in getting us seated from the time of our reservations. Strange enough, the restaurant was pretty empty. The filet was good but not "earth shattering, yelp immediately so everyone can try it" good. The mashed potatoes were mediocre, similar to out of the box mashed potatoes. The onion rings were well done though. Overall: 3 stars Ruth's Chris wants to be a fine dining establishment but is just an upgrade from Outback or other chain steakhouses. It was worth the price with the Living Social deal but I would recommend one of the many other spectacular restaurants in the city for the same price range instead of Ruth's Chris
(3)Evelyn K.
I love steak. I love steakhouses. I HATE RUTH CHRIS. FOOD: Total Crap. They drench the filet mignon in BUTTER (read the menu) and then serve it to you. They also drench all their vegetables (which are over-cooked) in butter. They probably use more butter here than beef. SERVICE: Worse than the food. Served me cold (not lukewarm, but COLD) soup and didn't even apologize. Waited eternity for everything, including a spoon for my cold soup. Servers, hosts, and management all acted as if they were doing me a huge favor by allowing ME to eat at THEIR crappy restaurant and were plain RUDE. WTF?!?! AMBIANCE: Dirty carpet. Dingy-looking place. Really loud. By far, the worst steak house I have EVER been to. I even went there a SECOND time, hoping my first experience was a fluke, but same thing. Other Ruth Chris locations are not as bad, but still the worst of all the steakhouse chains. YUCK!
(1)Betty M.
I had high expectations for this Steakhouse. I was neither surprised or disappointed. Walking in and being seated we were greeted professionally. Once seated, the hostess handed us the menu and told us that they will change out our napkins to black ones. Did we not deserve the white ones that were already on the table? I guess I did not understand why that was done, if anyone knows, please share. We gone ahead and ordered from the classic menu for the lamb chops and the steak and lobster. Only one of it was the entire meal, the other was just an entree. Even though this was the case, they plated two separate salads and desserts for us. It was very kind of them. They left a glass out for the Pinot Noir that we ordered, and I found it a little amusing when the waiter came out with a little jar of what turned out to be exactly 6 oz of wine in it. The spring mix was very refreshing and even though it was split between the two of us, it was still a very hearty portion. moving forward, they brought out the side (sautéed mushrooms) and the two entrees. With the table as far apart as it was, and the waiter bringing out the food in a large serving tray, I expected the plate to be an accommodating size. It was not. It was a 12" oval plate. This is not to say that they were skimping on the food, it just made me feel that the plate was a little cluttered. I had a hard time with the Lobster tail flopping all over the plate, and not having room to leave the shell on the plate. The lobster was encrusted with crab meat and it was good. The steak was also cooked to request and it was a decent piece of ribeye. I tried the Lamb Chops however I did not like it. It was not the way it was cooked, I just probably don't like lamb. The dessert ended up being a Cinnamon Chocolate cake and fresh berries. The berries were glazed with a flan-like syrup. It was far, but the chocolate cake was a little dry for me. The hand towels in the bathroom is quite fancy, it almost looked like a reusable handkerchief. I find it a little wasted and probably should belong in a 5 star restaurant instead.
(3)Claudia C.
Here's another steakhouse I have not frequent for some time....I was dating someone, who lived out of town, for some apparent reason, we used to visit this restaurant around the X-Mas holiday..Ruth Chris used to give out this large type bells you could hang around your neck..started collected them. Anyways...I was surprised at the size of this restaurant, very professional..starting with the hostess to the waiter..This is a "pricey" restaurant everything is "A LA CARTE"....each item you order is going to cost : appetizer / starch / vegetable / entree / dessert etc. $$$$ *As a Footnote I didn't Pay ! Dessert : Tiramisu (out of this world)
(4)Eric B.
I love this place, especially in dirty Philly, this place is an oasis of class and service. Sometimes I feel like Ferris Bueller in the Abe Froeman restaurant. I always get two things: Fried Calamari and the Cowboy Ribeye. 2/3 of the time, the steak is succulent and cooked to perfection and I leave happier than Fred Flinstone at a Dinosaur BBQ. But, 1/3 of the time the steak is just ok, but not worth the price. So, I endure through the 33% to enjoy the 67% of the time that the food is amazing.
(4)Francesco R.
took the wife here for dinner the Saturday of Valentine's weekend. Didn't have to order any "prix fixe" Valentine's Day nonsense like so many other places and instead could just pick what we wanted. Had a very nice Malbec to begin the night. Had a tasty bowl of gumbo and wife had French Onion Soup. Both were good - i know - i tasted hers too. We both had the ribeye steak and it was coked perfectly - medium - and was tasty. Good sides - au gratin potatoes and asparagus. No desert - too full. Had some nice espresso though. Dinenr was greta. We seemed a bit rushed but on the other hand we did tell them we had show tickets at 8:00 so i asusme they were just trying to keep moving so we werent late as well. A bit pricy for what it is but i guess that's the steakhouse way. Good for a splurge if you are not worried abotu dropping some coin. About $175 for two of us including a glass of wine each.
(4)bernie v.
Went last friday at 7pm. This place is definitely not worth the money. My lobster bisque and ribeye were very good - everything else was meh. My wife got the shrimp cocktail - 16 dollars for 4 not so big pieces of shrimp and cocktail sauce. Are you kidding me? The sides were sauteed mushrooms and mashed potatoes. Both ok but I can make that at home - and it wouldn't cost me 9 bucks. Wine by the glass was 14 dollars (i think the wife had pinot grigio - exactly 1/4 the price of the bottle. Most places that sell liquor give you a slight discount if you buy by the bottle. The markup here is ridiculous. Honestly, do yourself a favor. There are FAR better restaurants in Philly. I'll give you two right now - Matyson and Mercato. Go there instead and thank me later.
(2)Joyce R.
We went here for dinner on Valentine's Day. Big mistake. We came here because we had a gift card to use, so we thought we'd save $$ for this "holiday" . What a crowded, loud place. Now, I've eaten here a few other times, dinner, early dinner, and lunch. It was not as bad as it was this night. Anyway, we ordered our steaks. I ordered the rib eye, medium rare. Chris ordered the sirloin, medium. Mine came out on the rare side, but I do like mine rare so I kept it. His came out like leather. So, we sent it back. They rushed again, and upon return, it was RAW. The manager came over and brought him a different cut of meat, a new york strip that was rare. He proceeded (I am NOT MAKING THIS UP) to cut the meat and cook it on the 500 degree plate! He was telling us to cook it on the plate. I said, that is all well and good, but we did not come here to cook our own food. What a mess. I won't be going back there any time soon!
(2)Andy H.
I love steakhouses and this place is very nice inside....but it is not the best or even great...just good. I loved the baked potato, cream spinach and portabello mushrooms. The steak was medium rare and was good but I have had better. The place though has great interior and honestly the food is worth the price but if you are in Philly and want to dine out in an elite steakhouse, skip this place and look elsewhere.
(3)Tina C.
Not a huge fan of this restaurant. My fiance and I have went here twice (one in Philadelphia and one in King of Pruissa) I think this place is highly overrated and the quality is not that good. First time we went for my fiancess' birthday and everything was just majorly over priced for the quality (We go out to eat alot and we both have no problem spending alot of money on something that is really good!) I ordered my filet med rare and it came out almost well done. My lobster tail was freezing cold and so was my oscar on top of the filet. Our server never checked up on us till my fiancee was done eating. He felt awful but there was no way I was going to let his birthday dinner get cold. Then the dessert never came out and the check was placed. We were very upset and no one really seemed to care. The manager apologized but nothing was taken off the check or nothing was done for us (I used to work in the industry and I dont expect anything for free or ever want anything for free but come on! I did not get to eat my dinner till way later and the surprise birthday dessert that I told the server about earlier never came!) Just very dissapointed and shocking. The second time, two of my friends wanted to take us out to dinner and they picked Ruth Chris is Center City, Philadelphia. I was not going to complain because thats what they wanted and it was their treat. This experience was better. We got seated right away, the server was AMAZING as well. Very prompt, attentive, and caring to our wants and needs. The food again though was just alright. My steak was cooked perfectly but just okay. I would just think for what your paying for the quality would be better. That is all. Very dissapointed.
(2)Caitlin C.
I know Ruth's Chris is suppose to be THE steak house, but I still think the best steak I've ever had (and I've had Morton's, Capital Grille, Ruth's Chris, Miami's Forge and Smith & Wollensky) is at Barclay Prime. Don't hate the Death Starr 'cause he's beautiful. Ruth's, however is better than Morton's I feel. Their location o Broad is great and service is welcoming. Sides are buttery and perfect, and the plates warm. Perfectly pink centers, but some cuts lack that melt-in-your-mouth medium-rare orgasm you meat-aholics may be looking for.
(4)Sorys P.
For my boyfriend's 31st birthday, I decided to take him to Ruth Chris because it's a steakhouse and we've heard nothing but good reviews and it's true. It was both our first time coming here, and overall everything was great. There was valet parking you payed for and our reservations were for 8:30, we got sat at that time as well. Our waiters were very friendly and understood it was our first time. I have to say the steak was beyond amazing! By far the best steak I've ever had and I've had my fair share. I got the side of mash potato, he got a baked potato as his side and the bread they serve you with pretty good. I forgot the names of our steaks, which were both different but they were perfect. Buttery, cooked well, not too burnt, just great. The tab was pricey, but you pay for what you get and that is excellent steak. It was a great experience, I'm actually dying to go back and I'd definitely recommend to anyone else.
(5)John R.
I bumped up my rating from 3/5 to 5/5 stars. After about 3 calls and emails, with the manager asking me what to do to make things right, I received a $100 gift card in the mail for the steak house. That's right ladies and gents-- because I reviewed the steak as "so-so," now I do have the advantage of writing a food blog that is published in various publications, I got a $100 gift card for Ruth Chris to make it right. Any restaurant that cares enough to call me this many times just to ask how they can get things right deserves at least a gentle bump in ratings. Talk about customer service. I wish customer service at the hospital was this good. Patients would be much happier...may need to call in a consultant from Ruth Chris Steak House. The man I spoke to quickly acknowledged the fault, introduced himself, explained it would only take a few minutes of my time and the situation. He apologized and told me he would make it right. Then he thanked me for my business and begged me to come again. Guess where I'm going for dinner. And while I did get a $100 gift card, I've just been turned from a frustrated customer into a big fan of this franchise. Cheers.
(5)Nicolas N.
This review is based on my comparison of Ruth's with other steakhouses around Philly. Compared to other local steakhouses, 3 stars for the excellent service, decent steak, and location. The price appears to be comparable to other steakhouses around the city. For the price, if you are looking for a more romantic dinner experience, go elsewhere. This place has a modern, "hotel-ish" feel to it. I like the more elegant and classic ambiance at Butcher and Singer or Barclay Prime. We had an 11oz rare filet, seared nicely on the outside and juicy in the middle. It was a good cut and large enough to share (for those with small appetites). The Sonoma and Central Coast cabs along with the steak, made a great pairing. The sides - the sidekick to a delicious juicy steak - are just as important to a winning dining experience. At Ruth's, you get just Batman and the dependable sidekick, Robin is no where to be found. The sides were below average. We had the asparagus and the potatoes au gratin, which tasted like my quick microwave meals after a super busy work day. Actually, my microwave meals taste a lot better than the sides. For dessert, we had the molten chocolatecake with ice cream. A delightful melting-middle chocolate fudge pudding - rich and delicious.
(3)Alexandra M.
I was taken here last night on a first date and I can not express how this place exceeded our expectations. The ambiance was so romantic, and the food was beyond ANAZING!!! The staff was so sweet and welcoming and the service was exceptional. A def must go if you like a good steak...TWO THUMBS UP!!!!
(5)Tracy H.
I went here for restaurant week. Bottles of wine were half off on Wednesdays. The food was awesome and delicious. The waiters were on point and kept our waters full. They checked in at just the right times.. However this place is closing down at the end of the month. Soo it's good but I think you can find better steak places in the city
(4)Anna Y.
I always go to Ruth's Chris in King Of Prussia , I guess it's convenient for me to go after shopping at the mall. This is my first time at this location, it was so hard to find a parking in the city! This isn't their fault but $15 for valet park, that could have been an extra cocktail coming to me . The service was good just like usual, our server was really patient with us and making suggestions. For appetizer we ordered shrimp cocktail and a Caesar salad to share. For entrees we ordered rib eye, petite filet and lamb chop. The shrimp and caesar salad were good but nothing special. The lamb chop was extremely dry , what a mistake. The rib eye and filet were also so so . we also ordered three cocktail, one of them was their special, I forgot the name of it but it was basically raspberry martini.
(3)C B.
George is great! We were out to celebrate and we fortunate to have George as our waiter. My husband got the bone in filet and I got the poultry dish. But who cares about the food? The sides ranged from delicious to mildly crisp. But again, who cares? The main point is that George is amazing. He is an old fashioned soul with a pep in his step. He is friendly, makes small talk, and shakes hands with his patrons. When you call to make your next reservation, plan your night around George's work schedule. You won't regret it. We will never again eat here without George as our waiter.
(5)Vicky H.
For the price, the service is very disorganized. I asked for a medium rare filet and got a well done filet minion with lobster shell pushed into my lobster tail. The Lobster was pretty much inedible because of all the hard she'll peices, and my boyfriend experienced close to the same issues. A steak house should know how to cook a steak, so I would definitely not recommend going to this location.
(1)Cindy W.
We love Ruths Chris on Broad St! Delicious melt in your mouth steaks perfectly butterflied and served sizzling on the plate, large 4-5lb size lobsters cooked to perfection dipped in melted butter, and great sides too. Excellent service and food!!
(4)Michelle P.
My husband and I went to Ruth's Chris Steak House for a restaurant week date night on Friday and had an excellent meal and experience. We were lucky to snag a reservation but it was a little early at 6:00pm. We were seated promptly at a booth by the bar. We've eaten here before and were hoping to sit in the dining room. Luckily they were able to move us to another table not in the bar. We started with a nice bottle of Sileni Gooseberry Sauvignon Blanc. I'd recommend it for any Sauv Blanc fan. For our appetizers, I went with the lobster bisque and my husband went with the salad. I know it's restaurant week but the portions were really tiny. My little soup cup only had one medium piece of lobster in it. The bisque was tasty though. It was creamy just a slight bitterness. According to my husband, his salad was small and wasn't anything special. But the appetizers weren't why we were there. We went for the steak! We both ordered the 8 ounce fillet which was cooked to medium rare perfection. The plate came out steaming and you could hear and see the sizzle. The outside of the steak was slightly thicker and had an extra seasoning from the inside. This was the quintessential, melt in your mouth type of meat. I had the creamed spinach as my side and thought the portion was pretty hearty. It was creamy and enjoyable. My husband went with the garlic mashed potatoes which were pretty tasty as well. So the service was everything one would want from a steakhouse. Upon ordering, we were asked if we were celebrating anything special. In addition to date night, we were out for my husbands birthday. When it came time for dessert, his creme brulee came out with a candle. They didn't sing or anything cheesy. It was just a nice little acknowledgment. There was also a gentleman with a camera who took our picture and printed out a copy for us as a souvenir. The service was generally prompt, attentive and proper. The desserts were also on the smaller side but after a decent sized steak and side, that was fine by me. As mentioned, my husband went with the creme brulee. I had the chocolate mousse. It was rich with little pieces of chocolate crumbles accentuating the flavor. The timing of our meal was another positive to note. Clearly they were pretty busy the night of our visit. We didn't feel rushed and were able to enjoy a dining experience. They easily could have just pushed us a long. While Ruth's Chris won't be every day dinner trip for us, it's a great special occasion steak house.
(5)Chuck F.
I simply don't like anything about Ruth's Chris. I love steak houses and I've given this place the proverbial three strikes. Actually....four now that I think about it and in multiple cities. Let me be clear; I don't like the name, the drinks, the appetizers, entrees, I don't like the way they prepare steaks, deserts, I don't like the room(s), service, clientele. I don't even like the damned carpet! Thank you very much.
(1)Michelle O.
The steaks cannot be beat. A bit expensive, but worth a try from everyone. Their valet make it great to park. The sides are huge and worth sharing
(4)Tash B.
Was very disappointed to be informed that this resturant claimed to have a business casual dress code on a Saturday evening. Despite the reservations that were made and no obvious signs stating a required dress code.
(1)Louise H.
Are you kidding? The field green salad had a hunk( not to be missed unless you were blind ) since it was a quarter of the core of iceberg. Not really a problem except there is no iceberg I fresh green salad. The salad was also thick and over dressed with vinaigrette Okay we all miss sometimes. The server justified it as it just got mixed in since the salad prep is altogether Moving on to the next course .... Gumbo would be a rejected compared to real gumbo in NOLA. Stay away ! BBQ shrimp never saw a BBQ. They were undercooked to start. When they were sent back they just came back charred but nowhere near a BBQ. Sauce was bland. The date was a wreck by time the entrees came. I had veal chop Oscar. The chop was cooked well but the "Oscar" was too heavy with nutmeg?! Kudos to the pencil this asparagus. Overall not up to the Palm by any means!
(1)Susanna L.
Friend and I came here during restaurant week because we heard it was good in other areas. The decor was a little old school was me, probably meant to attract people of the older age group. The food I had to say is a little bit too pricey for the quality. I had the lobster bisque and it was really bitter. I don't really like to waste food, but I couldn't stuff it down. My friend on the other hand got a salad, and that was actually quite tasty. Our entrees, which I got filet Mignon and the friend porkchops came extremely quickly- like it was rushed. The food was still sizzling on the plates when handed to us. The steak was actually pretty bland and closer to rare then medium rare. The pork chops were dry. The best thing I probably had was the creme brulee. It was rich and tasty. Maybe the food wasn't all that great because of the hectic restaurant week, but if you want to grab a bite before heading to the kimmel center. Look elsewhere.
(3)Amy K.
A bit of a tourist trap. Had a family dinner party and expected a really fantastic dinner. The staff was just ok - would have expected much better. The steaks were very good but everything else was just okay for the high prices. Will choose somewhere else next time.
(3)Matt G.
Filets were perfect, lobster appetizer was great, and the Malbec was crisp. Though the sides were a little bland. All said it was a great meal.
(4)J D.
The most over rated steakhouse I've been to. Had the ribeye steak which I buy got about $9 and they charge $47. AND nothing comes with it but a hot plate. $8.50 for a baked potato? A .$50 potato. Other side were in the same price range. Service was very good and the food was good but, seriously, it was nothing better than I can make at home. Don't mind paying a little extra for higher quality but this was ridiculous and won't be returning.
(2)Mike D.
Family was stopped at the door due to wearing shorts and sneakers. No problem with that. But the man of the couple behind us was admitted wearing shorts and sneakers. Double standard?
(1)Donna D.
To be honest, I don't know what people who have posted here were expecting from Ruth Chris's. ("You can't please everyone?") My first visit to Ruth's a few days ago was my first and it certainly was not my last. I already anticipate my next visit - which I hope is soon enough. I was impressed with the timeliness of service and the arrival of each course to my table. From the barbequed shrimp to the salad (which was a basic salad, but was one of the best salads I've ever had while eating out), to the stuffed chicken breast, to my sides of asparagus with Hollandaise sauce and mashed potatoes - the food was plated beautifully (we were even warned by our server of how hot the dishes would be when they came out and to be careful not to touch them. He was right and then some!) I chose an Italian red to go with the main course and while I should have gotten tipsy by the amount of wine I was served, I didn't so much as feel flushed. The wine was beyond delicious and complemented my meal beautifully. And the dessert topped off what was an out of this world meal. Their crème brulee is the best I've ever had - hands down - and their coffee was so good it failed to make me jittery. It was the perfect topper. I was sorry to have that come to an end. The hostess and wait staff were courteous, friendly, and, above all, professional. My server, Duran, was an absolute sweetheart. He and his helpers kept coming to my table, to make sure we liked our meal. I also saw him do this with his other tables. I saw how professional and courteous the staff here was upon entering when we were seated sans reservations. Granted, we arrived shortly after opening for dinner, but other places of this caliber would turn you away or make you wait to be seated. After my visit, I floated home and went to bed quite satisfied. I woke up the next morning barely hungry. That one meal satisfied me for nearly 2 days! I was treated beautifully by the staff here and I have no reservations about making a return trip here. I'm sorry to see others may have had a below par experience, but there are some reviews I just can't take seriously (you just don't like the name of the place, yet you keep coming here ... and in different cities? Really?). Bottom line: I can't rave enough about this place. (Outback who?)
(5)Carly K.
I really don't love love Ruths Chris in general, but this location in particular is a bit of a let down. The service is spotty at best, and though I understand that I am still under 30, that doesn't mean that I'm not willing to pay good money for a delicious meal. It sets me off from the beginning of a meal if servers are not attentive because they think you are young and looking for a bargain. I mean, seriously! The steaks are usually well cooked here, but they are always too buttery for my taste. I much prefer the char on steaks at Capital Grille (if I'm looking for a chain steak place). The lobster bisque is on the salty side, and the sides are usually drenched in butter or cream as well. For the price, you can get much better quality elsewhere. Like I said, I'm willing to pay for a great steak, but I want it to be a great steak. The winning feature of this location is, in fact, the location.
(3)Raymond P.
After looking over some other reviews...I feel as though I may have gone to another steakhouse! I've been to Ruth's Chris twice, both times ordering the same meal; the porterhouse for two with the sweet potato casserole. The first time I went was during Restaurant Week but decided to order off of the normal menu, which ended up being the best food choice I've made in my life. We ordered the steak medium rare and it came out bloody red and cut into individual serving sizes. The server then selected a piece for each of us and served it on plates that were heated to around 450 degrees. We were able to watch our steak cook before our eyes... there is almost nothing quite as beautiful as watching a piece of perfect steak cooking. The steak was so tender that I was able to cut through it with the side of my fork and it literally melted in my mouth. I wish I were exaggerating because then I wouldn't have such a high standard for the steakhouses I go to! The sweet potato casserole is practically a dessert. Whipped sweet potato's mixed with walnuts and caramelized. Well worth the ala carte price! Perhaps the porterhouse is the only good steak they have? I don't know and I'm not sure if I'll ever find out otherwise! The only reason I'm not giving this a 5 is because I haven't been to every steakhouse the city has to offer yet... but I'm getting there.
(4)Serge B.
I've been to a handful of these places around the country and always find the quality to be consistent for the price, which is a great thing in this economy. Four stars are based on the food alone as the service can be a bit spotty when it's busy. Also, I'm surprised to see that the bad reviews include complaints about the butter. As any person who's ever been to a steakhouse, you have to ask how they prepare it (even though most places will tell you ahead of time) and if that's not your cup of tea, this city has many other venues for steak adventures. I will take off one star for the decor as the venue could use a facelift (probably tough in this economy). The reason I come here is for the food, which is always good. Also, kudos for making available "Ruth's Classic" menu for $40 which is a great deal.
(4)Regina D.
My husband and I came here for our 3rd Wedding anniversary. It was fabulous. I was a little wary after reading some of the negative reviews on here, but found none of the faults others found. We were seated in a quiet booth by the bar, which was not loud at all despite it being a Friday night. We each shared 2 appetizers--crabmeat stuffed mushrooms and ahi tuna--both excellent and tasty and thankfully the portions weren't huge. I asked the waiter for a wine recommendation based on my tastes and it was delicious and complemented the meal perfectly. The steak was melt-in-your mouth good. I had the filet au poivre cooked medium rare, my husband the cowboy ribeye medium well. We were both pleased. He ordered a side of the twice baked potato and I the sweet potato casserole, most of which wound up coming home with me. We declined dessert as we were both pleasantly full and didn't want to overstuff ourselves, but the dessert menu had the usual offerings--cheesecake, creme brûlée, cake, etc. I'm sure it was all delicious. Our waiter recommended next time ordering my side dish (the sweet potato casserole) as dessert with a scoop of vanilla ice cream. Yum. Overall I'd highly recommend Ruth's Chris. The food was excellent, atmosphere quiet and intimate, and the service was attentive but not overly so.
(4)Martha M.
Ah yes another steakhouse... The meals are fairly pricey, but for a quality steak, not unreasonable. However, the steak I ordered was very tender and flavorful, but I could only eat about a half of it. Imagine my surprise when the second half turned out to be 96% fat. There was a very thin layer of meat along the cut line, but the remainder was nothing but fat. It is very high class place but it is all show. Try Sullivan's instead.
(2)Jen R.
Ruth's Chris was a great experience during Restaurant Week. I was expecting to walk in and smell steaks from the front door but instead I smelled Lobster. It could have been the tank of live lobsters at the entrance :) The food was amazing. The Steak House salad was good. The steak was perfectly cooked and flavorful. The Mashed potatos were creamy. I had Warm Bread pudding for dessert and that was amazing as well. I was happy with the Restaurant week menu choices. Better than other places I've tried. The only complaint I do have is about the seating arrangements. We were seating in what seemed to me as the lobby/waiting area. We never actually stepped foot inside the real restaurant. As soon as you enter there are two rooms on each side of you. Then you walk up to the Maitre'd. Behind him/her is the rest of the restaurant but we were seated on the left side in the entrance. I was disappointed. It was crammed with people. I felt the tables were to close to each other and too close to the wall. A bit of soft music would have been nice too. But I'll definitely go here agian. Maybe I'll try the one in KOP so I wont have to pay for parking!
(4)Khan K.
We arrived on time for our reservations and were seated after a few minutes at a table for 6 close to the host desk. We had prior reservations and saw several unoccupied tables for two. We asked for a different table and were seated at a table for two. Started with the BBQ shrimp which was very good. The sauce that came with the shrimp went great with the warm bread. I ordered a rib-eye along with the Broccoli Au Gratin and Sweet Potato Casserole. The steak came out sizzling on a 500 degree plate. I was not impressed at all by the steak. The steak had no flavor and was charred on the outside. I was surprised to find such a bad steak at a steakhouse. I was wishing we were at Capital Grille. The Broccoli Au Gratin was really good! The Sweet Potatoes were over loaded with brown sugar. Dessert was also a disappointment. We ordered the Bread Pudding and the Banana Cream pie. I don't think the bread pudding could have been any drier than it was. The Banana Cream pie was also very unimpressive. I will not be returning to Ruth's Chris. I would much rather find myself at Capital Grille or Barclay Prime. Ruth's Chris was such a disappointment.
(2)Zack Y.
I've eaten here twice, and you can recreate the experience as follows: Buy a nice stick of butter. Heat butter in saucepan. Put butter on gristle steak. Lick off butter. Get wife to say something snide to you. Burn a $100 bill. The food here is not steak augmented by butter. It's steak-flavored butter. Ruth's Chris symbolizes everything I can't stand about Philly: Devastatingly unhealthy, delicious food, paired with terrible service. Ruth's has an air of faux-classe; its steaks are slathered in butter rather than being of high quality, its walls are dirty, the light is way too low and the room is freezing cold. All the little touches that you would expect from good managers are out the window. What's worse is, as one reviewer mentioned, the place is still run by snobs. If you are under 30 and you come here, the whore-dressing receptionist will ask you, "Are you here for a special occasion?" As if you couldn't afford to otherwise. My recommendation is to answer, "Yes, we are here for *Insert Holiday Occurring at Opposite Time of Year*".
(1)Frekwent F.
I'm a big fan of Ruth's Chris, but for some reason the food at this location just wasn't as good as some of the other locations I've been to. I went there with a livingsocial certificate ($100 certificate for $50!), so I definitely feel like I got my money's worth, but it just felt like something was missing with the seasoning. So I give this location 4 stars when I'd normally give Ruth's Chris 5 stars. My wife and I got Ribeye steaks and they were good. Not as good as the Ruth's Chris in Indianapolis or Atlanta, but still pretty good. I ordered mine medium rare and hers medium. Both were cooked to the correct "doneness", but just seemed to lack the flavor I'm used to with Ruth's Chris. On a scale of 1-10 I'd say they were 7s, which is still good, but I'm used to 9s with Ruth's Chris. (10 is reserved for my backyard BBQ :) For sides we got scalloped potatoes, asparagus, and the baked tomato. While the potatoes were excellent, the asparagus and tomato were very plain tasting. IE, it's like they forgot to season them. I've had both before at other locations and loved them, so I was very surprised. We got lobster bisque and Ahi tuna appetizers, and both of these were absolutely fantastic! The very polite manager made the rounds and asked us how the food was, but I didn't have the heart or time to talk about the sides. The staff was fantastic! From the hostess to the waitress to the busboy, all were very attentive to our needs. We never had to wait for drink refills, and the food came out in a timely manner. Not too fast, not too slow, just right. I have another livingsocial certificate to use and I'll definitely use it, but I hope they re-train the chefs on how to cook Ruth's Chris meals as well as other locations do.
(4)alexis g.
I totally agree with the generally "meh" reviews of this place. The service is fine, the food is fine, the atmosphere is fine. Three stars all around.. blah blah blah etc. I'm told that places like this have their place in the world, and I suppose that's true. It's just not a place that I think I want to live in just yet. Not that I have anything against moose and deer heads on the wall or anything. Mostly my meh-ness has to do with the food. But we had a gift certificate, and we went, and it was fine. No news here: Ruth's Chris is a steakhouse. I like creative food, so I'm not super into the steakhouse. I'm all for high-quality meat cooked to perfection and served sizzling on a 500 degree plate (with butter! Who doesn't love butter?). And hey, potatoes, yummy. Mashed, au gratin, shoestringed, etc. ok.. sure.. all styles of potato that have stood the test of time and persisted in their relative deliciousness. But at the end of the day, quality isn't enough to overcome the boring. I mean, really.. steamed asparagus with a tiny ramekin of hollandaise? Not. Exciting. The hollandaise would have to be pretty spectacular and the stuff at Ruth's Chris is really.. just hollandaise. Likewise the potatoes. We had the shoestring and they were.. fine. I've only been to Barclay Prime once and it was for an "event" so the menu was super limited: cheese trays, shrimp cocktail, creamy cheese garlic herb stuffed in little tomatoes or something, olives and... the kobe sliders. Bottom line: If I'm spending $200 for dinner at a steak house, I'm having kobe sliders. Because every freakin' bite of those little suckers was melty meaty cheesy buttery perfect brioche-encased joy. We are totally totally going there when the Ruth's Chris gifters come to visit.
(3)