The 30th Street Cosi doesn't feature anything special that sets it apart from any of the other Cosi locations in the city (say, Rittenhouse or 36th and Walnut), but it works for when I'm en route to the train and craving a hot drink or something to munch on and a WiFi friendly spot if I have time to kill. My usual if I'm sitting in for a meal is the pesto chicken melt or a chicken margherita flatbread pizza, but it's highly unlikely that will happen at this Cosi. Only if I miss my train....
(3)
Leanna H.
Usually when I visit a Cosi location I expect a certain level of service. Similar to Panera Bread or Starbucks. Not fine dining but not McDonalds. I didn't get that a few months ago. I'm glad I'm moving so I don't have to deal with the rude staff. Normally when I go to Cosi it's to grab the a turkey bacon cheddar melt and a drink before or after a train ride out of state. Recently I got off the train about 8pm or so and was waiting for my ride to pick me up. I hadn't eaten since 1pm so I got a sandwich and ate in the station. About ten minutes later I got a call from my ride saying she was going to be late because of a major traffic accident. I took this as a time to pick up another drink. Biggest mistake ever. This was 8:30ish maybe? Not the 9pm closing time. They look like they want to close at 8pm and they work as hard as possible to push people out. I grabbed two of their premade drinks and a fruit cup to snack on since the traffic sounded bad. The cashiers disappeared to the back for about ten minutes while I'm standing there with my hands full of drinks, fruit and my wallet! Then my favorite part... The sandwich maker tried waving me out of Cosi! Rather than grab a cashier or even try to ring me out himself he waves at me in the "go away" attitude and says bye! What?! Did he want to comp my drinks for me or something? He should've with that attitude. Finally a cashier appears and the transaction was relatively painless. It would be nice if I could get a half decent smile. Or any pleasant reaction. I get it. It's late. You wanna go home. But it's only a half hour and nobody was making you break your back. If I did this at my job I'd get the biggest lecture if I even had my job afterword.
(2)
Mallory S.
Worst latte ever. Tastes like old milk and no espresso. When I went to get my money back, they couldn't get a manager.
(1)
Minh C.
Since a lot of the places around me are closed by the time I get back every week, I've reluctantly decided to eat at Cosi. I've found service to be much faster here than at other Cosi's. One of the cashiers is friendly. I think it's because I'm really cute...or maybe she's just a friendly person. Taking it down a couple stars because they sometimes run out of ingredients to make what I order. That's unacceptable for a chain!
(3)
Sara P.
I enjoy a good tea, especially when I am about to get on the train or a plane and know I will be dehydrated for awhile. The 30th Street Train Station has a variety of options for tea and other drinks, but I think this Cosi rates. The service is always good, the staff really is friendly and quick to serve (they realize, I think, that most of us are running for the train and time is of the essence), and they accommodate your desires. I was able to buy a large sized tea with one tea bag and a little soy on the side. Now that is not something I can do at just any tea or coffee shop. I will continue to use Cosi when I am travelling through the train station!
(4)
Mander P.
Out of the many times I've gone to this Cosi, I can count on one hand the number of times the staff there has gotten my order correct. They are always missing something, or accidentally giving my order to someone else, etc. However, the staff is always very polite and apologetic, so I can't be mad. Plus, I do really like the food better than the alternative (Au Ban Pain).
(2)
Jess R.
Argggh!!! You suck! We all know that your food is just ok and your prices are ridik, but the thing that makes me slap this location with my rarely-handed-out one-star is the bottom-of-the-barrel service. I've been here once before and ate in, and service was terrible, but I chalked it up to it being busy there. Today there was no excuse. I walked up to grab a bottle of water so I could break my $20. The location was empty, and the girl behind the counter was finishing up with the only other customer, moving at the speed of molasses. I step up to the counter with my prepackaged goods, and she doesn't even look at me. Now I'm a 5'10" blonde woman with shoulders my brothers should have had, so I'm hard to miss. So I give her a friendly "hi!" just to make sure she knows I'm there. She's still looking down, smashing her rolled coins against the cash register. My being in a rush doesn't make all of this ANY easier. Finally she casually says "is that it?", not exerting the extra effort to even look at me. I say yeah with my money already ready. She rings me up and I provide exact change to try to make it faster to get my bills back. Of course one of her girlfriends shows up and she's gabbing away at her, with my $20 in her hand, waving it around as they talk about their weekend. I didn't want to blow up so I tried to be patient. She finally gets to counting out my change, and it takes her over 45 seconds to pull out a 10, a 5, and a 1. Are u serious? She never looked at me once or even smiled at me. If I didn't need the change I'd have taken back my 20$ and left. The worst part was NO ONE was behind me! Give me customer service, get rid of me quickly, then do whatever the hell you want!!!!! Jesus christ!!! The receipt says Tawanda, so if you are a manager reading this, I highly recommend learning what Apple trains for customer service and teach it to your crew.
(1)
Jenna P.
I ordered the Turkey, Bacon, & Cheddar Melt. It really hit the spot, the sauce (I think it was mustard) was tangy. The service was friendly. Great place to grab a quick bite before or after your train.
(5)
Yan W.
Not bad for a chain restaurant in a train station. The food came out quickly and no one really bothered us while we killed time waiting for the train. There was a little bit of a fruit fly issue though, but that may have been a fluke.
(3)
Andrea M.
I only popped in for a cappuccino but while I was waiting had some time to look at the menu. I really appreciate when a menu can cater to people with different diets. Cosi had something for everyone! The amount of vegan and gluten free options made me very excited! Most places don't have many gluten free soups, soup is something I miss. Cosi had a couple! They have plenty to eat for those who have no limitations as well. It would be a great place to stop and have a quick bite to eat with friends or just on a lunch break. I always looked over Cosi but in the future will definitely be stopping in for something to eat. The staff was friendly and very attentive. I also noticed on one of their signs that they donate a portion of their profits to those in need. Overall, a great company! Oh and my cappuccino was delicious!
(5)
Tanzina I.
I love anything tandoori. So naturally I was intrigued by Cosi's tandoori chicken sandwich. Let's just say it was a huge disappointment. The bread was so tough for one. But forget the bread. The chicken is what's important and it tasted like imitation tandoori. What a let down. I did pick up a couple chocolate chip cookies and those were delicious!
(3)
Danan R.
Not great at all. The coffee is pretty bad and my chicken noodle soup was extremely salty. Stick to Au Bon Pain for better and fresher options. The best part was the multigrain flat-bread, which was only semi-decent. It is one of the few options still open at midnight at 30th Street Station, though.
(1)
Kris L.
Horrible experience at 30th at station. Will never return. 1. I ordered a small Tuscan chicken sandwich. They charged me for a large. I pointed this out and they took forever to grudgingly fix it. 2. If you want a hot sandwich, they quote an additional 8 min wait time. 3. I opened my sandwich on the train and they had given me A COMPLETELY DIFFERENT SANDWICH than what I had ordered. My receipt had the sandwich listed correctly. Incompetence at its finest.
(1)
Rachel K.
I think people need to remember that this is a chain restaurant located in a busy train station. It's really not that bad. I first came here around midnight on my way home from the airport. Because it was so late, there were very few people inside, which made service very quick. I ordered the Turkey & Brie Sandwich--unbelievably good. I love the flatbread they use, it's always amazing. The service was average, but not bad enough to knock another star off. This is probably my favorite dining establishment at the 30th Street Station. You get exactly what you expect, no more, no less.
(4)
Carl B.
Best spot in 30th street for a quick breakfast before your train. They take your order, you sit down, they bring it out to your table when it is ready. This is an often underappreciated convenience, especially if you are doing other things in preparation for your trip. The food is fine for what it costs (This is cosi, not the capital grille). The Americano I had was OK, you'd be better off getting your coffee at Saxbys right outside the door to cosi.
(4)
Evan P.
I have to recognize this particular Cosi for excellent customer service. I was waiting for my train, I stopped in during a busy dinner hour. My food came out quickly, but my drink was forgotten. The employee was extremely friendly, apologetic, and made it right after. Additionally, the manager came over, apologized, and offered a free entree. I noticed the manager working right alongside the staff and also checking to see if the seating areas needed to be cleaned. The food was your standard Cosi food, but the service really stood out and was appreciated.
(4)
Nandanie S.
Tasty, uniquely built sandwiches that were probably made to put your tastebuds on fire...in a good way I promise. I got the chicken TBM and it was good. It has a Dijon mustard/dressing which made the tomato/mozzarella/basil and chicken taste so good. Towards the middle of the sandwich I noticed that it was getting a little spicy...not tongue burning spice, but clear your sinus up spice. I thought it was a horseradish sauce and not a vinaigrette/mustard. I was very happy with it, and ended up ordering a cosi club sandwich for the road. Great service and great staff :)
(4)
Gailen P.
Service here is crap. I mean, I love Cosi. And usually they are very on top of things and hospitable. But this location is appalling. First of all, it took a long enough time of me standing around in their cluttered waiting area waiting to be called over to a register. The girl ringing me up (not wearing a name tag) just automatically assumed I wanted only the water bottle I was holding. So I ordered a melt sandwich and she then assumed what type of bread and side I wanted without asking. And before I could say I wanted white bread, she just up and walked away in the middle of my order! Another girl had to come finish ringing me up. Incredible. Then the melt wasn't even melted and cold in the middle. I definitely don't recommend this location. The employees either aren't getting paid enough or they just plain don't care.
Ordered a half-and-half buffalo bleu sandwich (light lettuce) and mac and cheese combo online an hour before my train got there. When I stopped at Cosi, they completely forgot the macaroni and cheese and side (that I submitted in the order) and made me pay for a small even though they just decided not to put it on the receipt. To top it all off, it took fifteen minutes for my sandwich to be ready - with light dressing instead of light lettuce, and they forgot the bread again. Avoid at all costs. You're honestly better off with the cafe car.
(1)
Genevieve C.
The only reason this Cosi stays in business is because of its location. If I could give it less than one star, I would. I come through the station every morning and on numerous occasions (between 15-20) have stopped here for coffee and sometimes, food. Each time, I hold out hope that they will get my order right and each time, I am let down. I give up! Out of my numerous orders they have only ever managed to get the drink right once. ONCE!!! If I order a mocha, they give me a latte. If I order a Honey Vanilla White Chocolate Mocha, they ALWAYS give me a regular and I have to go back and ask them to fix it. The bread is overdone or underdone, never right. I am so used to the service at other Cosi stores that is actually good, that I kept holding onto a sliver of hope that maybe, just maybe, they will get my order right this time. I officially resign this hope and will from now on will go around the Cosi to the Saxby's behind it, where they get the order right every time. TD;DR: Skip Cosi and go to Saxby's.
(1)
Karen F.
My bad. My mistake. I shoulda known better. I stopped in for a "squagel" (whole grain with cream cheese). I was given a number (73) and told to wait. I waited about 3-4 minutes. Not worth it. Sat like LEAD inside my stomach. I did it before a few years ago, and I guess I forgot. Now I remember. I will not be back to Cosi.
(1)
Kobie S.
Poor excuse for a Cosi. The burned ("toasted") squagel I ordered went so nicely with the bad attitude of the cashier and employees. Do better, Cosi. Do better.
(2)
Amanda J.
Cosi is a great option for Gluten Free diners! The GF items are clearly marked on the menu boards. There were several GF salad and soup options to choose from.
(3)
Lady B.
I usually love Cosi, but this is literally the worst one (by far!) that I have ever been to. Cashier was rude to begin with, and then my order of two salads + a soup was made incorrectly FOUR times. The cashier didn't apologize even once. The salads, when we finally got them, were terrible - watery and over dressed and the bread was stone cold. For the record, here is how they got my order wrong: I ordered a steakhouse salad, a small tomato soup, regular bread, and a signature salad with no cranberries and light dressing. First - wrong bread type and no soup Second - wrong soup Third - my salad came with cranberries and regular dressing Fourth - my salad came with no cheese
(1)
Audrey K.
Cosi is my usual stop while I'm waiting for my train transfers... There is fairly reliable wifi, lots of seating, lots of electrical outlets! and no one rushes you out of here. The food is also good. Most of their options are fairly light, fairly fresh and fairly fun! I would stick to the sandwiches or salads as I was very disappointed with the pizzas... but all in all, I really enjoy this place. I sometimes even check to see how much time I have between transfers so I can grab myself a sandwich for the next leg of my trip. If you want to grab just a side of the bread (which I do once in a while) it's $1.00 and usually warm and chewy. Once in a while you will get handed a cold brick, but it is rare. They give you a number card no matter how small your order, and will bring it to your table with a smile on their face. It takes a bit of time, maybe 5-7 minutes per order but that's alright with me. Steer clear if you need to run somewhere though, it is not fast fast food.
(3)
Nancy P.
If you're a vendor at a train station, or any transportation center for that matter..wouldn't you think the majority of your clientele would be people ON THE GO?!? You would think service would be speedier but no. This Cosi is way too slow. I wanted to pick up a sandwich before I caught my train. Waiting on my sandwich almost made me miss my train. Service fail. And looking at the nutritional value, food is fail too.
(1)
Eric W.
Why are people hating on the Cosi? Admittedly, all I got was a cup of tea, but the service was prompt and polite. I usually can't stand Cosi, but about this one I have no complaints.
(4)
Jane R.
I'm only going to write about my breakfast experience here while I was traveling for work. Cosi has great options for lunch, even dinner, and the bread is terribly addicting, but I cannot get over how bad their coffee is. It's too bitter tasting (and I've tried a lot of coffee) and leaves the worst taste in my mouth. The "squagel" is a cute substitute for a bagel but it takes a bit more effort than I would like to eat it. I'm fine with Cosi as a chain, and they have do great selections, and overall, a great go-to restaurant for 3 meals/day, but they have to do something about their coffee! Meh.
(2)
Mark G.
This is my first one star rating. Cosi's at 30th Street Station is an AVOID. I dashed in there at 4pm, hoping to eat something before 430pm train left the station -- since Amtrak has Sovietized the train food to the point that I couldn't bear one more micro-waved hot dog. So out-witting Amtrak, I went to Cosi with a business colleague. We had standard orders and got the number gizmos. Wait, wait. You wait here, I'll get some reading. I have time to buy some newspapers, magazines, and come back. Wait, wait. The only ones with any urgency and me and my colleague. 4:20pm -- train's at Track 5. Now it's 4:25pm -- gotta go -- train's here. Finally, the first order appears and then mine. And I ask one question is there plastic ware - knife, fork -- in the bag? Oh yes the woman says authoritatively , , , , dash to the train. No knife. So I have to go to the Amtrak five-star dining car . . . . I had a Salad from Cosi that after two bits was inedible (Asian Chicken). And the Bacon-Tomato-Chicken sandwich -- C- This Cosi counts on the fact that if you have a complaint, you will be 30 miles from the Cosi before you discover you've been had. The staff is indifferent to your train plight, and counts on the train to whisk away your complaint. Avoid this Cosi.
(1)
Christopher S.
This is inside the Amtrak station in the food area. Its a great option instead of eating kfc/mcdonalds/taco bell. No problems
(4)
Mallika I.
Great bread.
(4)
Erin F.
Staff was awesome and super friendly at 7am!
(4)
Kevin S.
"Oh man, I'm stuffed. I just had dinner at Cosi..." yeah, I'm pretty sure nobody has ever uttered these words. The food isn't bad, but for the price, I expect more. The portions and sandwiches are a bit on the small side. The last time I was there, I had the turkey bacon cheddar melt. It came with a small bag of chips and a small bowl of salad. My friend put it best when he called it "chick food" (no offense ladies). The decor puts forth a modest attempt to be trendy but struggles to be anything more than just bland and generic. In a lot of ways it's evocative of Starbucks, and not in a good way. The wait staff wasn't impressive either. We saw our waitress very intermittently. Apparently she had other tables downstairs and outside, but this is inexcusable to me. It took a long time for our food to come out, and when it did, I got a salad with my meal, not because I ordered it, but because they ran out of soup. It's a bit rude when you find this out by having it placed in front of you. All in all, Cosi is overpriced and dangerously close to being fast food, except for the fact that it takes such a long time to get your food.
(2)
Kevin L.
A "baked omelet sandwich" here translates over to "processed rectangular block of egg-not, two leaves of spinach, and one slice of ham served on a ciabatta-like square-doughnut-shaped bagel-wannabe." When paired with a large coffee, the total ends up being under four dollars. Well, you get what you pay for... and given this is Cosi (which, again, has yet to impress me), that's not a whole friggin' lot. Like DC's Union Station, Philly's 30th Street Station's food options don't leave a whole lot of wiggle room for decent dining.
(2)
Pinkjadez Z.
This location is convenient and much more organized and speedier service than the one on 36th street .... They always get my order correct unlike the 36th street location ... service has been overall pleasant.
(3)
Ali A.
The service at this Cosi is awful. I've been about four times and the only reason I've gone is that it's in the 30th Street Station and sometimes they have free bread samples. The last time I was there, I ordered a latte, which no one ever made. When I finally said something, I was given a plain coffee. When I showed the server my receipt he said "you never told me it was a latte." Yeah, never told you, except five minutes earlier. He then made me a latte, which was lukewarm and had no foam. I asked if there was any foam left (I should have just left well-enough alone) he told me that lattes don't have foam. He also muttered "snob" as I walked out. Next time I'm at 30th Street, I'll get coffee elsewhere or just live without it.
(1)
Austine C.
10 mins for hot water and 2 bags of tea. + 20 mins for s'mores. --------------------------- 30 mins to complete our order = never again. There were roughly 5 couples in the restaurant. What the heck? I empathize with the Eagles losing and all...but this is horrible. Everyone knows Cosi's food is sub-par. If you're looking for s'mores and a good hot drink, make sure to bring a good read while you wait.
(2)
Oski B.
Decent food, often lousy service.
(2)
F Z.
Cosi sandwiches are quite tasty... and extremely overpriced. The sesame ginger chicken and the hummus & fresh veggies are my two favorite choices upon discovering the exorbitant calories that lurk behind the 'Melt' sandwiches. The tuna melt alone delivers 874 calories -- no wonder it tasted so good. Salads and espresso drinks generally follow the trend of overpriciness that Cosi shamelessly advocates. $10 for bird food? Umm no, sorry. The same holds true for the drip coffee; a medium sized is more expensive than a Starbucks venti?! The salads are not much better than a Panera's and the espresso drinks not as strong as the Starbucks either. I've never seen this Cosi packed, which makes it a rather awkward place to, say, if you were to catch up with a friend or even study (not that the music or the loudness of the place is conducive to learning to begin with.) And as a side note, be sure to read those Terms of Service before logging on to the WiFi network!
(2)
Salette A.
I had a smoothie and my husband had a spinach florentine omelet while waiting for a train. Yes, it was somewhat expensive for the size of the portions, but the young man behind the register who took my order was very polite and the service was prompt. I also like that they have the calorie counts on the menu.
(3)
Kathleen S.
I love Cosi, but this location is no good! They skimp with portions and although there is a lot of sitting room, it's pretty untidy.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : No Caters : Yes
Dana B.
The 30th Street Cosi doesn't feature anything special that sets it apart from any of the other Cosi locations in the city (say, Rittenhouse or 36th and Walnut), but it works for when I'm en route to the train and craving a hot drink or something to munch on and a WiFi friendly spot if I have time to kill. My usual if I'm sitting in for a meal is the pesto chicken melt or a chicken margherita flatbread pizza, but it's highly unlikely that will happen at this Cosi. Only if I miss my train....
(3)Leanna H.
Usually when I visit a Cosi location I expect a certain level of service. Similar to Panera Bread or Starbucks. Not fine dining but not McDonalds. I didn't get that a few months ago. I'm glad I'm moving so I don't have to deal with the rude staff. Normally when I go to Cosi it's to grab the a turkey bacon cheddar melt and a drink before or after a train ride out of state. Recently I got off the train about 8pm or so and was waiting for my ride to pick me up. I hadn't eaten since 1pm so I got a sandwich and ate in the station. About ten minutes later I got a call from my ride saying she was going to be late because of a major traffic accident. I took this as a time to pick up another drink. Biggest mistake ever. This was 8:30ish maybe? Not the 9pm closing time. They look like they want to close at 8pm and they work as hard as possible to push people out. I grabbed two of their premade drinks and a fruit cup to snack on since the traffic sounded bad. The cashiers disappeared to the back for about ten minutes while I'm standing there with my hands full of drinks, fruit and my wallet! Then my favorite part... The sandwich maker tried waving me out of Cosi! Rather than grab a cashier or even try to ring me out himself he waves at me in the "go away" attitude and says bye! What?! Did he want to comp my drinks for me or something? He should've with that attitude. Finally a cashier appears and the transaction was relatively painless. It would be nice if I could get a half decent smile. Or any pleasant reaction. I get it. It's late. You wanna go home. But it's only a half hour and nobody was making you break your back. If I did this at my job I'd get the biggest lecture if I even had my job afterword.
(2)Mallory S.
Worst latte ever. Tastes like old milk and no espresso. When I went to get my money back, they couldn't get a manager.
(1)Minh C.
Since a lot of the places around me are closed by the time I get back every week, I've reluctantly decided to eat at Cosi. I've found service to be much faster here than at other Cosi's. One of the cashiers is friendly. I think it's because I'm really cute...or maybe she's just a friendly person. Taking it down a couple stars because they sometimes run out of ingredients to make what I order. That's unacceptable for a chain!
(3)Sara P.
I enjoy a good tea, especially when I am about to get on the train or a plane and know I will be dehydrated for awhile. The 30th Street Train Station has a variety of options for tea and other drinks, but I think this Cosi rates. The service is always good, the staff really is friendly and quick to serve (they realize, I think, that most of us are running for the train and time is of the essence), and they accommodate your desires. I was able to buy a large sized tea with one tea bag and a little soy on the side. Now that is not something I can do at just any tea or coffee shop. I will continue to use Cosi when I am travelling through the train station!
(4)Mander P.
Out of the many times I've gone to this Cosi, I can count on one hand the number of times the staff there has gotten my order correct. They are always missing something, or accidentally giving my order to someone else, etc. However, the staff is always very polite and apologetic, so I can't be mad. Plus, I do really like the food better than the alternative (Au Ban Pain).
(2)Jess R.
Argggh!!! You suck! We all know that your food is just ok and your prices are ridik, but the thing that makes me slap this location with my rarely-handed-out one-star is the bottom-of-the-barrel service. I've been here once before and ate in, and service was terrible, but I chalked it up to it being busy there. Today there was no excuse. I walked up to grab a bottle of water so I could break my $20. The location was empty, and the girl behind the counter was finishing up with the only other customer, moving at the speed of molasses. I step up to the counter with my prepackaged goods, and she doesn't even look at me. Now I'm a 5'10" blonde woman with shoulders my brothers should have had, so I'm hard to miss. So I give her a friendly "hi!" just to make sure she knows I'm there. She's still looking down, smashing her rolled coins against the cash register. My being in a rush doesn't make all of this ANY easier. Finally she casually says "is that it?", not exerting the extra effort to even look at me. I say yeah with my money already ready. She rings me up and I provide exact change to try to make it faster to get my bills back. Of course one of her girlfriends shows up and she's gabbing away at her, with my $20 in her hand, waving it around as they talk about their weekend. I didn't want to blow up so I tried to be patient. She finally gets to counting out my change, and it takes her over 45 seconds to pull out a 10, a 5, and a 1. Are u serious? She never looked at me once or even smiled at me. If I didn't need the change I'd have taken back my 20$ and left. The worst part was NO ONE was behind me! Give me customer service, get rid of me quickly, then do whatever the hell you want!!!!! Jesus christ!!! The receipt says Tawanda, so if you are a manager reading this, I highly recommend learning what Apple trains for customer service and teach it to your crew.
(1)Jenna P.
I ordered the Turkey, Bacon, & Cheddar Melt. It really hit the spot, the sauce (I think it was mustard) was tangy. The service was friendly. Great place to grab a quick bite before or after your train.
(5)Yan W.
Not bad for a chain restaurant in a train station. The food came out quickly and no one really bothered us while we killed time waiting for the train. There was a little bit of a fruit fly issue though, but that may have been a fluke.
(3)Andrea M.
I only popped in for a cappuccino but while I was waiting had some time to look at the menu. I really appreciate when a menu can cater to people with different diets. Cosi had something for everyone! The amount of vegan and gluten free options made me very excited! Most places don't have many gluten free soups, soup is something I miss. Cosi had a couple! They have plenty to eat for those who have no limitations as well. It would be a great place to stop and have a quick bite to eat with friends or just on a lunch break. I always looked over Cosi but in the future will definitely be stopping in for something to eat. The staff was friendly and very attentive. I also noticed on one of their signs that they donate a portion of their profits to those in need. Overall, a great company! Oh and my cappuccino was delicious!
(5)Tanzina I.
I love anything tandoori. So naturally I was intrigued by Cosi's tandoori chicken sandwich. Let's just say it was a huge disappointment. The bread was so tough for one. But forget the bread. The chicken is what's important and it tasted like imitation tandoori. What a let down. I did pick up a couple chocolate chip cookies and those were delicious!
(3)Danan R.
Not great at all. The coffee is pretty bad and my chicken noodle soup was extremely salty. Stick to Au Bon Pain for better and fresher options. The best part was the multigrain flat-bread, which was only semi-decent. It is one of the few options still open at midnight at 30th Street Station, though.
(1)Kris L.
Horrible experience at 30th at station. Will never return. 1. I ordered a small Tuscan chicken sandwich. They charged me for a large. I pointed this out and they took forever to grudgingly fix it. 2. If you want a hot sandwich, they quote an additional 8 min wait time. 3. I opened my sandwich on the train and they had given me A COMPLETELY DIFFERENT SANDWICH than what I had ordered. My receipt had the sandwich listed correctly. Incompetence at its finest.
(1)Rachel K.
I think people need to remember that this is a chain restaurant located in a busy train station. It's really not that bad. I first came here around midnight on my way home from the airport. Because it was so late, there were very few people inside, which made service very quick. I ordered the Turkey & Brie Sandwich--unbelievably good. I love the flatbread they use, it's always amazing. The service was average, but not bad enough to knock another star off. This is probably my favorite dining establishment at the 30th Street Station. You get exactly what you expect, no more, no less.
(4)Carl B.
Best spot in 30th street for a quick breakfast before your train. They take your order, you sit down, they bring it out to your table when it is ready. This is an often underappreciated convenience, especially if you are doing other things in preparation for your trip. The food is fine for what it costs (This is cosi, not the capital grille). The Americano I had was OK, you'd be better off getting your coffee at Saxbys right outside the door to cosi.
(4)Evan P.
I have to recognize this particular Cosi for excellent customer service. I was waiting for my train, I stopped in during a busy dinner hour. My food came out quickly, but my drink was forgotten. The employee was extremely friendly, apologetic, and made it right after. Additionally, the manager came over, apologized, and offered a free entree. I noticed the manager working right alongside the staff and also checking to see if the seating areas needed to be cleaned. The food was your standard Cosi food, but the service really stood out and was appreciated.
(4)Nandanie S.
Tasty, uniquely built sandwiches that were probably made to put your tastebuds on fire...in a good way I promise. I got the chicken TBM and it was good. It has a Dijon mustard/dressing which made the tomato/mozzarella/basil and chicken taste so good. Towards the middle of the sandwich I noticed that it was getting a little spicy...not tongue burning spice, but clear your sinus up spice. I thought it was a horseradish sauce and not a vinaigrette/mustard. I was very happy with it, and ended up ordering a cosi club sandwich for the road. Great service and great staff :)
(4)Gailen P.
Service here is crap. I mean, I love Cosi. And usually they are very on top of things and hospitable. But this location is appalling. First of all, it took a long enough time of me standing around in their cluttered waiting area waiting to be called over to a register. The girl ringing me up (not wearing a name tag) just automatically assumed I wanted only the water bottle I was holding. So I ordered a melt sandwich and she then assumed what type of bread and side I wanted without asking. And before I could say I wanted white bread, she just up and walked away in the middle of my order! Another girl had to come finish ringing me up. Incredible. Then the melt wasn't even melted and cold in the middle. I definitely don't recommend this location. The employees either aren't getting paid enough or they just plain don't care.
(1)David M.
Free Wi-Fi and standard Cosi food and prices should put this place at a 4 star - but the gruff service was a bit of a put off. On the other hand, the food came in 3 minutes and they got my order right, so it's hard to complain. But seriously, just smile once in a while! At least one person on the staff! On a side note, they have plenty of seating in the café - a rarity for food options in the station.
(3)Ben S.
Ordered a half-and-half buffalo bleu sandwich (light lettuce) and mac and cheese combo online an hour before my train got there. When I stopped at Cosi, they completely forgot the macaroni and cheese and side (that I submitted in the order) and made me pay for a small even though they just decided not to put it on the receipt. To top it all off, it took fifteen minutes for my sandwich to be ready - with light dressing instead of light lettuce, and they forgot the bread again. Avoid at all costs. You're honestly better off with the cafe car.
(1)Genevieve C.
The only reason this Cosi stays in business is because of its location. If I could give it less than one star, I would. I come through the station every morning and on numerous occasions (between 15-20) have stopped here for coffee and sometimes, food. Each time, I hold out hope that they will get my order right and each time, I am let down. I give up! Out of my numerous orders they have only ever managed to get the drink right once. ONCE!!! If I order a mocha, they give me a latte. If I order a Honey Vanilla White Chocolate Mocha, they ALWAYS give me a regular and I have to go back and ask them to fix it. The bread is overdone or underdone, never right. I am so used to the service at other Cosi stores that is actually good, that I kept holding onto a sliver of hope that maybe, just maybe, they will get my order right this time. I officially resign this hope and will from now on will go around the Cosi to the Saxby's behind it, where they get the order right every time. TD;DR: Skip Cosi and go to Saxby's.
(1)Karen F.
My bad. My mistake. I shoulda known better. I stopped in for a "squagel" (whole grain with cream cheese). I was given a number (73) and told to wait. I waited about 3-4 minutes. Not worth it. Sat like LEAD inside my stomach. I did it before a few years ago, and I guess I forgot. Now I remember. I will not be back to Cosi.
(1)Kobie S.
Poor excuse for a Cosi. The burned ("toasted") squagel I ordered went so nicely with the bad attitude of the cashier and employees. Do better, Cosi. Do better.
(2)Amanda J.
Cosi is a great option for Gluten Free diners! The GF items are clearly marked on the menu boards. There were several GF salad and soup options to choose from.
(3)Lady B.
I usually love Cosi, but this is literally the worst one (by far!) that I have ever been to. Cashier was rude to begin with, and then my order of two salads + a soup was made incorrectly FOUR times. The cashier didn't apologize even once. The salads, when we finally got them, were terrible - watery and over dressed and the bread was stone cold. For the record, here is how they got my order wrong: I ordered a steakhouse salad, a small tomato soup, regular bread, and a signature salad with no cranberries and light dressing. First - wrong bread type and no soup Second - wrong soup Third - my salad came with cranberries and regular dressing Fourth - my salad came with no cheese
(1)Audrey K.
Cosi is my usual stop while I'm waiting for my train transfers... There is fairly reliable wifi, lots of seating, lots of electrical outlets! and no one rushes you out of here. The food is also good. Most of their options are fairly light, fairly fresh and fairly fun! I would stick to the sandwiches or salads as I was very disappointed with the pizzas... but all in all, I really enjoy this place. I sometimes even check to see how much time I have between transfers so I can grab myself a sandwich for the next leg of my trip. If you want to grab just a side of the bread (which I do once in a while) it's $1.00 and usually warm and chewy. Once in a while you will get handed a cold brick, but it is rare. They give you a number card no matter how small your order, and will bring it to your table with a smile on their face. It takes a bit of time, maybe 5-7 minutes per order but that's alright with me. Steer clear if you need to run somewhere though, it is not fast fast food.
(3)Nancy P.
If you're a vendor at a train station, or any transportation center for that matter..wouldn't you think the majority of your clientele would be people ON THE GO?!? You would think service would be speedier but no. This Cosi is way too slow. I wanted to pick up a sandwich before I caught my train. Waiting on my sandwich almost made me miss my train. Service fail. And looking at the nutritional value, food is fail too.
(1)Eric W.
Why are people hating on the Cosi? Admittedly, all I got was a cup of tea, but the service was prompt and polite. I usually can't stand Cosi, but about this one I have no complaints.
(4)Jane R.
I'm only going to write about my breakfast experience here while I was traveling for work. Cosi has great options for lunch, even dinner, and the bread is terribly addicting, but I cannot get over how bad their coffee is. It's too bitter tasting (and I've tried a lot of coffee) and leaves the worst taste in my mouth. The "squagel" is a cute substitute for a bagel but it takes a bit more effort than I would like to eat it. I'm fine with Cosi as a chain, and they have do great selections, and overall, a great go-to restaurant for 3 meals/day, but they have to do something about their coffee! Meh.
(2)Mark G.
This is my first one star rating. Cosi's at 30th Street Station is an AVOID. I dashed in there at 4pm, hoping to eat something before 430pm train left the station -- since Amtrak has Sovietized the train food to the point that I couldn't bear one more micro-waved hot dog. So out-witting Amtrak, I went to Cosi with a business colleague. We had standard orders and got the number gizmos. Wait, wait. You wait here, I'll get some reading. I have time to buy some newspapers, magazines, and come back. Wait, wait. The only ones with any urgency and me and my colleague. 4:20pm -- train's at Track 5. Now it's 4:25pm -- gotta go -- train's here. Finally, the first order appears and then mine. And I ask one question is there plastic ware - knife, fork -- in the bag? Oh yes the woman says authoritatively , , , , dash to the train. No knife. So I have to go to the Amtrak five-star dining car . . . . I had a Salad from Cosi that after two bits was inedible (Asian Chicken). And the Bacon-Tomato-Chicken sandwich -- C- This Cosi counts on the fact that if you have a complaint, you will be 30 miles from the Cosi before you discover you've been had. The staff is indifferent to your train plight, and counts on the train to whisk away your complaint. Avoid this Cosi.
(1)Christopher S.
This is inside the Amtrak station in the food area. Its a great option instead of eating kfc/mcdonalds/taco bell. No problems
(4)Mallika I.
Great bread.
(4)Erin F.
Staff was awesome and super friendly at 7am!
(4)Kevin S.
"Oh man, I'm stuffed. I just had dinner at Cosi..." yeah, I'm pretty sure nobody has ever uttered these words. The food isn't bad, but for the price, I expect more. The portions and sandwiches are a bit on the small side. The last time I was there, I had the turkey bacon cheddar melt. It came with a small bag of chips and a small bowl of salad. My friend put it best when he called it "chick food" (no offense ladies). The decor puts forth a modest attempt to be trendy but struggles to be anything more than just bland and generic. In a lot of ways it's evocative of Starbucks, and not in a good way. The wait staff wasn't impressive either. We saw our waitress very intermittently. Apparently she had other tables downstairs and outside, but this is inexcusable to me. It took a long time for our food to come out, and when it did, I got a salad with my meal, not because I ordered it, but because they ran out of soup. It's a bit rude when you find this out by having it placed in front of you. All in all, Cosi is overpriced and dangerously close to being fast food, except for the fact that it takes such a long time to get your food.
(2)Kevin L.
A "baked omelet sandwich" here translates over to "processed rectangular block of egg-not, two leaves of spinach, and one slice of ham served on a ciabatta-like square-doughnut-shaped bagel-wannabe." When paired with a large coffee, the total ends up being under four dollars. Well, you get what you pay for... and given this is Cosi (which, again, has yet to impress me), that's not a whole friggin' lot. Like DC's Union Station, Philly's 30th Street Station's food options don't leave a whole lot of wiggle room for decent dining.
(2)Pinkjadez Z.
This location is convenient and much more organized and speedier service than the one on 36th street .... They always get my order correct unlike the 36th street location ... service has been overall pleasant.
(3)Ali A.
The service at this Cosi is awful. I've been about four times and the only reason I've gone is that it's in the 30th Street Station and sometimes they have free bread samples. The last time I was there, I ordered a latte, which no one ever made. When I finally said something, I was given a plain coffee. When I showed the server my receipt he said "you never told me it was a latte." Yeah, never told you, except five minutes earlier. He then made me a latte, which was lukewarm and had no foam. I asked if there was any foam left (I should have just left well-enough alone) he told me that lattes don't have foam. He also muttered "snob" as I walked out. Next time I'm at 30th Street, I'll get coffee elsewhere or just live without it.
(1)Austine C.
10 mins for hot water and 2 bags of tea. + 20 mins for s'mores. --------------------------- 30 mins to complete our order = never again. There were roughly 5 couples in the restaurant. What the heck? I empathize with the Eagles losing and all...but this is horrible. Everyone knows Cosi's food is sub-par. If you're looking for s'mores and a good hot drink, make sure to bring a good read while you wait.
(2)Oski B.
Decent food, often lousy service.
(2)F Z.
Cosi sandwiches are quite tasty... and extremely overpriced. The sesame ginger chicken and the hummus & fresh veggies are my two favorite choices upon discovering the exorbitant calories that lurk behind the 'Melt' sandwiches. The tuna melt alone delivers 874 calories -- no wonder it tasted so good. Salads and espresso drinks generally follow the trend of overpriciness that Cosi shamelessly advocates. $10 for bird food? Umm no, sorry. The same holds true for the drip coffee; a medium sized is more expensive than a Starbucks venti?! The salads are not much better than a Panera's and the espresso drinks not as strong as the Starbucks either. I've never seen this Cosi packed, which makes it a rather awkward place to, say, if you were to catch up with a friend or even study (not that the music or the loudness of the place is conducive to learning to begin with.) And as a side note, be sure to read those Terms of Service before logging on to the WiFi network!
(2)Salette A.
I had a smoothie and my husband had a spinach florentine omelet while waiting for a train. Yes, it was somewhat expensive for the size of the portions, but the young man behind the register who took my order was very polite and the service was prompt. I also like that they have the calorie counts on the menu.
(3)Kathleen S.
I love Cosi, but this location is no good! They skimp with portions and although there is a lot of sitting room, it's pretty untidy.
(2)