Chuck’s Alibi
7301 Oxford Ave, Philadelphia, PA, 19111
Chuck’s Alibi Menu
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Address :
7301 Oxford Ave
Philadelphia, PA, 19111 - Phone (215) 742-3700
- Website https://www.chucksalibi.com
- Click To Get Directions
Opening Hours
- Mon :11:00 am - 1:00pm
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Late Night
Parking : Valet, Street, Private Lot
Bike Parking : No
Good for Kids : No
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Very Loud
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : Free
Has TV : Yes
Dogs Allowed : No
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
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Tom C.
Nothing makes me happier than being able to add an extra star on Chuck's Alibi. I like this place so much, that despite my moving about 30 minutes away I decided half way through my meal that I'll be making the trip back often! As I mentioned in my last review, all the negatives couldn't keep me away from the positively great crabs. So with a bit of mental preparation we stopped by Saturday night and were pleasantly surprised to find EVERY ONE of our previous issues had been addressed! We arrived toward the end of what I would call dinner hours (they serve late into the evening though) and the ambiance was very pleasant. Frank Sinatra serenaded us at a ear friendly volume as we went to town on our Dungenous crabs. Late in our meal the clock did click passed 9 and the music got a tad louder and went to typical bar music, but still no where near the ear splitting level of before. In fact, I didn't see the guy that was running things on our last visit, and this time the manager in charge (an obvious seasoned veteran of the service industry, and an obvious positive influence on the business) made a point to go around to all the tables to check on things. The temperature problems seemed to be worked out too. If you haven't been, do yourself a favor and give them a try. Also, they have their own private parking lot with free valet, so don't stress about parking.
(4)Robert F.
I visited here last week and everything was perfect. They still serve excellent cheese steaks and I was afforded great service. I have recommended this establishment as a potential site for my work's Christmas party.
(4)Joe W.
bad food. bad service. bad atmosphere. the burgers are frozen shop rite burgers. they give you plastic utensils. they play rap. awful.
(1)Kenovia R.
The drinks are decent. Better than a chain restaurant, I have not been to a typical bar to compare them to. Seafood is really good, but I like to watch my salt intake so I often tell them "light" on whatever it is. I usually have salmon. I think they are a bit heavy handed om the seasoning if left unchecked. They are a bit pricey for a neighborhood bar. I haven't had a BAD experience tho. The cheesesteak is awesome. Even the smallest size is not suited for once person, maybe a very hungry man.
(3)Paige H.
They have great service I like that they add the tip to the bill even though some people don't because u can't give them what you think they deserve but I use to be a server and that's gone with me but I had crabs and chicken cheese steak. The crabs was not fresh the meat was so mushy and my sister said her cheese steak was overly salty. So I give a two
(2)Stuart J.
So I took my family out for my wife's birthday. Every time we drove by this place we said we wanted to try it. Needless to say I was not impressed. Our waitress was great, so service wasn't an issue. The food was. The place needs a major face lift. It really could be a great place, but I'm sorry I don't need to hear @ss up nose down playing while I'm eating. Over cooked burger, dried out chicken parmesan no free refills, gratuity added after you hit $50, all equal taking my hard earned money elsewhere.
(2)Eboni F.
Went here on Sunday to attend an album release party so I was not dining in (and from the other reviews, I should count my blessings!) In the back of the restaurant through the doors is a really nice, intimate venue. It's ashame the bartenders suck... The bar was extremely crowded so I understood the long wait, however generally if there's and event , most places will staff more than one bartender. Its a novel idea, but it just might work! So after my friend and I got tired of waiting we went to the.main bar and the chick bartending had the nastiest attitude and horrible customer service. She proceeded to walk past us twice and serve other customers eventhough we told her we'd like to order, and the other patrons came up after us. So we went back to the slow bartender. And after he took 25 mins to get our order and spent another 20,mins reading the ingriedients on the menu to make our carribean punches we got our drinks in less than an hour. Based on that experience I would NEVER patronize the restaurant plus the parking situation is atrocious. Sux too cause the drink actually turned out good...
(2)Aaron M.
I think you pay for what you get. This place is not as bad or good as some say. Sure, you won't see Bobby Flay in here raving about the steak. You won't see a long line outside the door for the shrimp scampi. What you will find is that this is like the Cheers of Oxford Avenue. It's for regulars. It'll take a bit of a learning curve to figure out what they do well, and what suits you. As far as the wait staff. Sure, the waitresses are sometimes not as attentive, but you find that anywhere. I can say this, I must have been lucky as the waitress that met me at the bar and bartender were great. I also saw how they took care of the other guests and they seemed to know exactly what drinks they wanted. This place gets a strong 3 stars from me. With the number of items on the menu, that is pretty good for a quick eats spot.
(3)Kimberly C.
One and Done! We were looking for a place to hold our "girls night out". It won't be this place! The highlight of my dining experience was the waitress (a delightful young lady that could do a whole lot better in a more desirable establishment) and the bread. With that said there were several issues to name: 1) I've never been to a restaurant where the table is set with a plastic place setting. 2) Unappetizing appetizer (muscles with the beard still in some) served with plastic plates to eat from. 3) Shrimp scampi over seasoned with lemon and over cooked shrimp. The Fried shrimp was huge but it was not seasoned and the crab plate had unidentifiable seasonings with a hard baked potato. The manager did take the price of my food off but by then the damage was done. 4) The distraction of the staff (namely the manager and the "chef") walking around the entire time we were there. I can't recall the last time; I've seen kitchen staff that needed to be in the front so much. Overall the server was great but the service was horrible. By the time we left we advised the young lady to get another job in a better establishment. She could do a whole lot better and make way more tips than in this place.
(1)lynn t.
6/28/12 hmmmm iced tea= gold peak parking is pretty much non-existent so this location must get foot traffic 99.9% of the time. music is very loud for lunch time. Thankfully they shut it off. A solid .5 star. I knew it wasn't a good sign when the tea wasn't freshly brewed although the waitress said it was. I know Gold Peak when I taste it. Service was pathetically slow. The server was pissed off about something and couldn't get herself together for us or the 3 unlucky young men who arrived as we finished. Food is fresh but overall meh-nothing to write home or to the next patron about. Clean bathroom. That was the wierdest crabcake I have ever tasted. Fried like a hush puppy. No filler but it wasn't bluecrab either. The server said it was lump; it was shredded and tasted like straight-from-the-ocean seaweed. I DIDNT TAKE MY LEFTOVERS SO THAT SAYS IT ALL. Anyway enough said. Next.
(1)Glam n.
It was OK , i wont be going back, people coming up to the table passing out flyers disrespectful the waitress not remembering our order, just messy. one and done.
(2)Ebony W.
I am only giving 1 star because there is not a negative star option! I went with 3 other friends. I was in town visiting from Atlanta and wanted some crab legs. First, the parking is horrible. It's a little lot behind the building and you just have to pray that nothing happens to your car. We go on in and end up seating ourselves. It's a Tuesday night so it doesn't seem to be that busy. Our waitress took forever to come over to us to take our order. It took us 15 minutes for our sodas to come. Well over 45 minutes for our food to come out. Finally when the food came out only 2 dishes came out. Or other 2 guests had to wait about another 10 minutes for their food and they were missing items off their platters. My crab legs were actually delicious...I don't know if it's because I was super hungry or what, but my friends were very disappointed with their food. Their seafood platters were fried... No seasoning whatsoever. The waitress barely came over to check on us... At this point with the service...I had figured since gratuity is included in all checks over $50 why would she give good service. Her ass is guaranteed a tip regardless. We finish up our meals I asked for a separate check for my food (only because I had ordered additional food to go for my friend who wasn't able to make it). I was then told we couldn't separate checks when you sit in the dining room. I don't know if the server was making it up as she went because she didn't feel like separating the check. No where on the menu did it not say you can't separate checks. The check was given to us... $160... are you kidding me??? She charged us for every soda refill... Didn't even give any kind of discount for the horrible service or for the 2 other friends in the party who were missing part of their platter. It's cool... We will pay and she WILL NOT get any additional tip out. It's really sad when you go out to eat to local establishments instead of these franchise restaurants and you have to regret supporting the local guy. The owner of this place really needs to re evaluate the nickel and diming policy and his wait staff. I am a server back home so it's very easy for me to tip more especially when good service is provided. I come home to Philly about 2 times a year sometimes more and I really look forward to checking out new places to eat and supporting small business. This establishment...I WILL NOT BE BACK... Nor would I recommend anyone to this place. Out of 4 entrees... Mine should not be the only one that was good. I don't know what this review will actually do for this business or even if the owner cares about this review. They look like they have been in business for a while, but it's very unfortunate patrons don't know any better and it's become the norm and so common and acceptable for bad service at an establishment. I work very hard for my money and I don't mind spending it... But this establishment should somehow be held accountable and know that the people they hire from front of the house to back of the house should give consistent good service and good food. The purpose of people meeting up with friends and going out to eat is to have a good time. The highlight of the night should not be how awful of a time they had from service to food. Smh.
(1)Camay C.
Seafood here is awesome. Drinks are super expensive for a bar though. I believe they charge you extra after a certain time or only doubles after 6pm which is ridiculous. Service needs a pick-me-up because it really shouldn't take me flagging down the waitress for napkins to get attention when she had two tables. I come here when I'm in the area. Not somewhere I'm going out of my way to get to.
(3)Gina M.
I don't get it. It's a big place in an incredible location but they definitely don't know what to do with it. Plastic utensils? REALLY?! So cheap. The food is okay but not worth the price. Valet parking? No, not even close. The music is too loud too. Awful place.
(2)Nicole C.
Never again!! Food, Service, Staff, Bathroom, Drinks Sucks! How is this place still open?
(1)Jim S.
See the "James H" review: " I was completely floored when we were charged 8.00 for my wife's rum and coke. " Like you, James, I've driven by this place a hundred times, always wondering if I should check it out. I'm far from cheap but I gotta say, there isn't that much rum or coke in the world worth 8 bucks. I'll keep driving by that place. Do the owners wear masks?
(1)Heather L M.
We stopped back this past weekend and it seems the previous issues were all magically addressed! The music was much quieter and was more appropriate for dining, the temperature was consistently cool, and they served wet naps with the crabs! And the crabs, I don't know if I was extra hungry but they were extra good!! This place is definitely a winner.
(4)Jenny T.
The food is great. Service is horrible. If you order on the phone they leave you on hold forever and never return. They keep you waiting sooo long when you order to the point that you may think they forgot. The most disgusting thing is there was a roach crawling up my chair the last time I dined in and I have never been back!
(2)Lakara B.
Great drinks. Good ambiance. Nice set-up. Waitress was a little slow, but once it started flowing, everything was good. I can't wait to get back up there and order a plate of dungeness crabs. *drool*
(4)melinda b.
Over priced drinks, mixing 4 or 5 different liquors and adding juice should NOT cost 15.00, and its not top shelf liquor either. 2 crab clusters and 2 pieces of corn should NOT cost 25.00! It's a shame since I live right up the street, I keep trying to give this place a chance, but every time I leave disappointed. I'm not even going to speak on the horrible parking. ..this place sucks ass !
(1)Nathaniel B.
The main bar is horrible. At times some of them bar maids forget that you paid for a drink and want you to pay again. The drinks are watered down and expensive. The fish sammich remind me of fish sticks in a hoagie roll. The cheesesteaks are good. The back bar seems to provide better service and for some reason the drinks in the back bar are cheaper. Parking is crazy. We had to park in the Wendy's parking lot. Luckily we didn't get towed. I guess since they got radio commercials they jacked the price up of everything.
(2)Courtney R.
Overall seafood is pretty good. I've had better and I've had worse. Drinks are good avg price is about $9. I believe the prices are avg for a seafood place
(4)Dena C.
It's is horrible here service sucks. It's a shame the neighborhood is changing and you can tell by this place. It's so ghetto here I mean really ghetto. This place sucks. The food was dried out and the server you could tell was more worried about her weave then serving us.
(1)Roger R.
I Consider myself to be a moderate restaurant patron. I never in my life came across an establishment that completely failed in all aspects of the dining experience. We were a party of three seeking a late lunch. One ordered a fish sandwich. One ordered a half cheese steak. And I ordered a half of the special Italian sub. The fish sandwich was served after 30 minutes and and came as the fish dinner. The dinner was 9 .99 the sandwich was 5.99. The fish was overcooked complete with filet bones. It s smelled awful. After 45 minutes and only after several inquiries the cheese steak showed up as a whole sandwich with barley any cheese no peppers as ordered. We informed them several times that we were going to be late for my mother's appointment at the fox chase cancer center. At 60 minutes They are trying to bill us and I was never provided my Italian Sub. The Manager, Chris, offered no courtesy discounts even for the Sandwich not served. By pass this place. There are many fine restaurants in this area. Even the worse fast food would be better all around then this place.
(1)Marlyn V.
Chuck's is a mix between a local pub, an Atlanta club and diner. I am merely reviewing the night life here because I came here for drinks on a Fri night. The music was by far the BEST part of this friday night experience. It was all old school Mase, 112, SWV, perfect for a few drinks....and maybe a shot. I would definitely return, everyone seemed to be enjoying their meal, unfortunately I did not stay much past midnight as I had to work the next day.
(4)Courtney C.
Stay away from this place. We stopped here and my boyfriend was actually frisked before we were allowed inside? Drinks are way overpriced, music is horrible thug rap that is much too loud. We were starving so we both ordered cheesesteaks with mushrooms on toasted rolls. We got a cheesesteak, no mushrooms, bread untoasted. Bartender was rude and inattentive, eventhough the place was not that crowded. The bar and restaurant look good, but the food, the drinks, the service and the clientele leave much to be desired. Cannot believe this place is still open.
(1)Alan K.
On 8/3/2009, Heather L M. reviewed Chuck's Alibi and addressed several issues. The lack of sufficient air conditioning, the time it took the waitress to greet them, not a single bourbon behind the bar, no wet nap and an itty bitty lemon wedge. And although it appears that Heather likes Johnny Cash, the music was LOUD! Two weeks later, on 8/17/209, Heather says that seemingly all of the previous issues had been magically addressed. She's not sure if she was extra hungry but says the crabs were extra good! Well maybe they were fresh that day or maybe Chuck's was just having a good day, (which are few) but there is no magic here! It's been four years now since your last review and I can assure you that this is still a two-star aquarium and is still sliding downhill!
(1)Elizabeth R.
The service at this place is the absolute worst. That is unfortunate because the food is pretty good and reasonably priced, but it isn't worth dealing with the rude and inattentive people who work there to get it. I advise you to save your money and avoid this place.
(1)Tim P.
Where to begin? After sitting down at our first table; we opted to move to another due to the sticky substance all over the surface. After ordering and waiting for nearly 30 minutes for our food to arrive we dug into our meals with our PLASTIC silverware. The food was terrible. I'm pretty sure that the hamburgers were frozen patties. It was only after making it halfway through our dinner that we noticed the parade of ants marching along the half wall next to our booth. At that point we decided to cut out losses; which proved to be more difficult than you would imagine. Our waitress (the only one working) was nowhere to be found. It took another 20 minutes to locate her and cash out. I think I can safely say that Chuck's Alibi is off of my list of dining options.
(1)James H.
Its kinda crazy. I've passed by Chuck's a bunch of times, and always thought to myself, whenever we feel like going out for dinner, but can never decide where, let's try this place. I'm not so sure I'm glad we did. We arrived on a Friday night, where parking was completely concealed. They mention on their menus that they have a free valet service, to which would have been helpful, considering we parked a couple blocks away. Speaking of parking, the homes surrounding Chuck's must not appreciate their business, as while we were walking to our car, I could hear two urban hillbillies complaining about how we took up two spots in front of their house. So, we actually get into Chuck's, and we approach a friendly guy and tell him we'd like a table. He responds by saying 'You can sit anywhere you want, anywhere that's available', which is kinda confusing, and leaves you staring people down who have their disheveled napkins on the their plates in front of them. It was a busy Friday night with the music being played hard. Its busy, and I get that our waitress is a bit stressed, so I'm not going to knock the service. She was nice and friendly and did the bare essentials. Had I known that this was a primarily a seafood joint, I don't think I would have gone, but it certainly wasn't a disappointment for my wife. I ordered Chuck's Famous Alibi burger and she had the butterfly shrimp. The burger was okay, nothing fabulous or famous about it, and priced decently, I suppose, at about 6.95. The shrimp, however, were not as colossal as promised, and at 13.95 for 6, seemed to be a bit high. I was completely floored when we were charged 8.00 for my wife's rum and coke. After all, I don't think I'll be back to Chuck's, and I'm kinda sorry that we went there in the first place. I usually like to patronize mom and pop shops in and around my neighborhood, however, Chuck's is one alibi, I won't be using.
(2)Rose V.
I went there when they first open, food was good and at reasonable prices. Maybe the 3rd time I was there, I wasn't sure if they were short on staff but it took them 30minutes to get to us. Of course, we decided to leave after waiting so long; after that time the place just totally turned me off and I haven't gone there since. Eat in: awful Bar: Good Food: Delicious Area: Not bad, a lot of traffic since it's right in intersection I like the place, just hope you don't pick a rotten day to go where the staff is lounging around haha.
(3)Ken H.
This place sucks. The food is average at best, and the service is lousy. Want to eat a seafood dinner with plastic utensils? Go ahead, enjoy. Do you want to listen to unbearably loud hip hop music while you eat? Enjoy that, too. This was our second time at Chuck's and it was actually worse than our first visit. We went to meet some friends who were going to be there watching the Flyers game. I had heard from friends that the cheesesteaks were good, so I decided to try one. I ordered a mushroom cheesesteak, and instead I got a chicken cheesesteak. Ok, one screw up is an honest mistake, but when the waitress brought out the second steak, it had no cheese on it. How can you have CHEESESTEAK without any cheese? On the third attempt, she finally got my order right, but the sandwich was average at best. The meat was dry and the mushrooms looked like they came out of a can. It was edible, but I will definitely NOT be going there for another cheesesteak. My girl ordered mussels. The first time they came out, they were literally smothered in garlic. It was overpowering, and not in a good way. We both LIKE garlic, but this was inedible. You couldn't taste the mussels at all. We sent it back, and the waitress brought another order of mussels in 5 minutes. My girl and I were both a little suspicious that they just scraped off the garlic and brought out the same dish, but the waitress said no, they gave us another customer's order. We still couldn't figure out what she meant, but we thought that maybe someone had ordered the first dish with extra garlic and it found it's way to our table by mistake. No, the waitress said that was how they normally fix them. Huh? While it only took 5 minutes to replace the mussels, it took three times longer to get me another cheesesteak, and just as long to get the third one after the second one was messed up, too. By the way, while the substandard food was replaced, no one offered to adjust the check, and the bartender (we were eating at the bar) still wanted me to pay $2 every time she refilled my diet coke. Considering the circumstances, I told her we should at least get free refills on our soft drinks for the rest of the evening. A few ounces of soda seem like a small price to keep a customer happy after you've made three separate mistakes on the food. She said she would have to ask the manager, and after doing so, she did refill our soft drinks for free the rest of the evening. The shame of it is, the mussels, when they weren't drowning in garlic, were actually quite tasty. But I see no reason to go back again after the repeated mistakes, and the other things (plastic silverware, much too loud music, and zero interest on the part of management (until I ASKED for a concession on the drinks, that is). Chuck's is within walking distance from my house, but I will be getting in the car and driving somewhere else the next time I want to have a decent dinner.
(1)Quiana C.
Every single time (which is 2) ive eaten here the food is delish and then i have diarrhea for the rest of the evening......draw your own conclusions
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