I am only writing a review based on their lunch special. We went for the under $10 lunch special and everything was really good. I had the Bbq chicken sandwich which was awesome and everyone else seemed to like their sandwiches as well. We sat out side and everything was clean. The only thing I could say that they could improve on is wait time. The food came out a little slow but it could be do to a number of different things.
(4)
Alan P.
Food was good. Service was terrible. Waiting for our check forever. Actually still waiting
(3)
Tom L.
Hit or Miss - great place to sit outside under the awning sometimes...just tried to do that - counted over 13 open tables and was told that they all were reserved! Ok we will sit inside - but after 15 minutes of zero service - we left and on the way out counted 14 open tables under the awning. We live in the neighborhood and luckily several new places have opened in Southpointe.
(2)
Hal R.
I went back for a second time. Service wasn't nearly as good. My ribeye was burnt to hell and back.
(4)
Ijf K.
I suspect that the majority of the guests who eat at this restaurants are guests from the Hilton Hotel, in which this very establishment is located. At least that's why I ate there, and while I don't necessarily regret choosing this seemingly fancy diner that evening, I don't plan on coming back in the near or distant future. The food was fine, and I do feel bad that I squished the tiny bug which ran across my salad plate. The waiter was nice (unlike another reviewer here I did not have the luck of being served by an attractive waitress) although not terribly speedy when it came to clearing the table or bringing the bill. At least the dinner was better than the breakfast they offer at the Hilton. Although I didn't actually bother to try that to be honest.
(3)
Patty K.
I am giving 4 stars, because the food is not so great, but the service is. I have been there 3 times and each time was treated like royalty. Now if only the quality of the food was better, I would give 5 stars.
(4)
Nikhil M.
Like any beer drinker , I expect atleast a few beers on tap..Jackson's had only 4 to offer . The food is pricey for the quantity . Ordered:- the calamari appetizer- not great . The crab cake- just 1 but nice The pan seared chicken - excellent The bar is nice, the place has got a good vibe to it and it is crowded - the 2 times that I have been here ..the outdoor patio is nice too. Definitely worth it if you are staying at the Hilton Garden Inn!
(3)
Megan H.
Had a really nice lunch experience today. Was at a meeting at the hotel and only had a half an hour for lunch. Both of the servers on the patio waited on me and were super sweet. Had a large and tasty pannini off the power lunch menu. So big I tool half with me. Included a drink and fries for 8.75. Check came with chocolate cookies.
(4)
Amanda F.
The food was decent, but not for the price. Had the bill been cut in half I would have few complaints. The calamari was chewy and there were some wilted pieces of lettuce in the salad. The salmon came out bland though moist. I am not generally picky but when we spend $200 on dinner for 2 this is just not what I expect.
(2)
Alex P.
Food was not fresh. Ate here with several people and we were stuck with stomach ache for the rest of the evening. Oh, and why is it always so freezing cold here?!
(2)
Dave V.
This is one of those places you just have to be prepared to drop a couple extra duckies. I mean c'mon. As long as you're going to do it .... just do it right. I was actually within walking distance from my work to Jackson's at one point, until we moved. It's a very solid restaurant with a good menu, great service, and decent atmosphere. Yea, it's not 5 star but it's pretty close. As least everytime I've been there. Even though I don't work close anymore, I still like to venture up to ol Jackson's once in awhile .... You should do the same!!
(4)
Michael C.
A colleague and I had the tasting menu. Comfortably priced menu. Good portions. Good tasting food. The chef has a garden out back where he grows his on vegetables and herbs. Waiter was appropriately attentive and made valuable suggestions. Not the best I've eaten but good for a hotel restaurant.
(3)
butch c.
good for hotel food
(3)
Emily S.
Good food and a nice place for a sit down lunch.
(4)
Jerry E.
Scallops were brine tasting. Clothes smell like smoke from the kitchen. Lackluster food and service with a big tab.
(2)
Art S.
fish was exellent
(4)
Steve Y.
I did not have a long times to visit to Piitsbourgh's downtown area, so I decided eat in hotel's restaurant. This place is located inside of Doubletree hotel near Pittsbourgh airport where most of hotel are located. Their power lunch is really cheap and pretty okay to me. 1/2 sandwich, soup or salad, drink all togeather was only $6.50. What deal of the meal for the lunch. I ordered 1/2 chicken panini and potato soup, and both of them was tasty not bad at all for price of $6.50. If you stay near any hotel or motel near Pittsbourgh airport, stop by for cheap and nice lunch at Jacksons.
(4)
N M.
Like probably most of the patrons in here on a Monday night, I was staying at the Hilton next door. I got to the hotel at 8pm after flying all day and then driving from the airport so I didn't really feel like venturing out into an unfamiliar area for dinner. I sat at the bar, which had a couple TV's on. I was quickly greeted by a rather attractive bartender who welcomed me and took my drink order. When she returned with my glass of house Pinot Noir, she asked if I needed a dinner menu. A minute or two later she brought me a dinner menu and told me about the specials. The Pinot wasn't the best glass of wine, but decent enough. A few minutes later after I closed my menu, another bartender (a far less attractive male) stopped by to see if I wanted to order or just hang out for a while. I really appreciate service that's attentive like this without being pushy. I was hungry so I ordered, but he probably would have been cool if I'd sat there all night sipping my wine. And I suppose I can't fault the guy for not being the attractive young lady who'd originally been serving me ;) I started with the Shrimp & Chorizo Chowder which was excellent. I'd put it on the "must have" list for anybody dining here. I had one of the specials, the blackened monk fish, as my entree. It was also quite good, but perhaps slightly underdone in the center. I'm talking just barely though and it was a thick piece of fish. The roasted garbanzo beans and potato puree were excellent as well and complimented the seasoning on the fish quite well. They also brought me a basket of bread which was probably overkill but both varieties I tried where a nice compliment to the chowder. I had a second glass of wine, this time a Cab. The bartender commented that the Pinot wasn't his favorite either as he brought me the second glass. All in all, for what I was wanting that evening it was just about perfect; just on the edge of getting 5 starts from me in fact, which I never do. I don't know when I'll be back in the area and I'm usually not one to stay in the hotel for dinner, but Jackson's just might tempt me to do so next time. Even if I don't get the pretty bartender next time.
(4)
Kevin E.
My wife and I enjoyed a Valentine's meal here. We were seated promptly in a somewhat drafty area of the dining room. On the whole the food was good. In particular the scallop appetizer was particularly appealing. Shrimp and chorizo soup and tomato bisque were both flavorful. The entrees were a small letdown. My wife tried monkfish for the first time and was not impressed, more by the fish than the preparation. My beef tips were tender but not overly flavorful. We agreed we would like to return. The prices were a little high, but overall we were happy. The next visit I will likely limit myself to an appetizer/soup OR an entree. Not only will that be more healthy it will be a bit less expensive too.
(4)
Jay K.
As a Houston native, this place is not bad for rural Pittsburgh. Place has great ambiance, great service, and good food. I had the salmon which was light and extremely tasty. I also had some flatbread as an appetizer which was pretty good. The bar is pretty nice too. Lots of screen for watching the games. Go Texans!
(4)
Jon C.
Paul The FOOD SUCKED. I nicely mentioned my experience, and asked for a refund for my bad food. You Replied: Jon, After investigation we are unable to grant your request. We are disappointed that we did not fulfill your dining expectations here at Jacksons-Restaurant-Bar. If I can be of any further assistance please do not hesitate to call. Paul S. Bazzano Hilton Garden Inn Pittsburgh/Southpointe 1000 Corporate Drive Canonsburg Pa 15317 Paul, appreciate the investigation, exactly what was investigated, can you detail for me. As I said service excellent, I tipped well, 2 Cheese plates good, food not so good. Is that all? Frankly, I had a good time. I am not asking for much, except a refund for the meals. If these are your thoughts on the matter, service and quality count. I will never eat there again nor could I by conscience stay at that Hilton again, nor could I recommend to any that it is worth the time or money. I work for a large company in the area, oil and gas, what should I say... stay at the Hilton and get MC D's to go, you will enjoy more than Jacksons. Marketing is everything, I'd prefer a refund of the money, for the meals, simple and easy. Cook had a hangover.., bad day...? Happens. Your Thoughts please, and normally I do not bitch, but the truth is, meals bad. I appreciate your time- Jon Never heard another word
(2)
Cheryl M.
So we tried again Saturday night and it is just not good. None of us really liked anything but the pizza. I had Grouper and it was super salty. The service was good. The bar is nice. There were 4 of us and our bill was a little over $200. I can think of $200 reasons we won't return to Jackson's. It is just not worth it.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : No Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Kyler W.
I am only writing a review based on their lunch special. We went for the under $10 lunch special and everything was really good. I had the Bbq chicken sandwich which was awesome and everyone else seemed to like their sandwiches as well. We sat out side and everything was clean. The only thing I could say that they could improve on is wait time. The food came out a little slow but it could be do to a number of different things.
(4)Alan P.
Food was good. Service was terrible. Waiting for our check forever. Actually still waiting
(3)Tom L.
Hit or Miss - great place to sit outside under the awning sometimes...just tried to do that - counted over 13 open tables and was told that they all were reserved! Ok we will sit inside - but after 15 minutes of zero service - we left and on the way out counted 14 open tables under the awning. We live in the neighborhood and luckily several new places have opened in Southpointe.
(2)Hal R.
I went back for a second time. Service wasn't nearly as good. My ribeye was burnt to hell and back.
(4)Ijf K.
I suspect that the majority of the guests who eat at this restaurants are guests from the Hilton Hotel, in which this very establishment is located. At least that's why I ate there, and while I don't necessarily regret choosing this seemingly fancy diner that evening, I don't plan on coming back in the near or distant future. The food was fine, and I do feel bad that I squished the tiny bug which ran across my salad plate. The waiter was nice (unlike another reviewer here I did not have the luck of being served by an attractive waitress) although not terribly speedy when it came to clearing the table or bringing the bill. At least the dinner was better than the breakfast they offer at the Hilton. Although I didn't actually bother to try that to be honest.
(3)Patty K.
I am giving 4 stars, because the food is not so great, but the service is. I have been there 3 times and each time was treated like royalty. Now if only the quality of the food was better, I would give 5 stars.
(4)Nikhil M.
Like any beer drinker , I expect atleast a few beers on tap..Jackson's had only 4 to offer . The food is pricey for the quantity . Ordered:- the calamari appetizer- not great . The crab cake- just 1 but nice The pan seared chicken - excellent The bar is nice, the place has got a good vibe to it and it is crowded - the 2 times that I have been here ..the outdoor patio is nice too. Definitely worth it if you are staying at the Hilton Garden Inn!
(3)Megan H.
Had a really nice lunch experience today. Was at a meeting at the hotel and only had a half an hour for lunch. Both of the servers on the patio waited on me and were super sweet. Had a large and tasty pannini off the power lunch menu. So big I tool half with me. Included a drink and fries for 8.75. Check came with chocolate cookies.
(4)Amanda F.
The food was decent, but not for the price. Had the bill been cut in half I would have few complaints. The calamari was chewy and there were some wilted pieces of lettuce in the salad. The salmon came out bland though moist. I am not generally picky but when we spend $200 on dinner for 2 this is just not what I expect.
(2)Alex P.
Food was not fresh. Ate here with several people and we were stuck with stomach ache for the rest of the evening. Oh, and why is it always so freezing cold here?!
(2)Dave V.
This is one of those places you just have to be prepared to drop a couple extra duckies. I mean c'mon. As long as you're going to do it .... just do it right. I was actually within walking distance from my work to Jackson's at one point, until we moved. It's a very solid restaurant with a good menu, great service, and decent atmosphere. Yea, it's not 5 star but it's pretty close. As least everytime I've been there. Even though I don't work close anymore, I still like to venture up to ol Jackson's once in awhile .... You should do the same!!
(4)Michael C.
A colleague and I had the tasting menu. Comfortably priced menu. Good portions. Good tasting food. The chef has a garden out back where he grows his on vegetables and herbs. Waiter was appropriately attentive and made valuable suggestions. Not the best I've eaten but good for a hotel restaurant.
(3)butch c.
good for hotel food
(3)Emily S.
Good food and a nice place for a sit down lunch.
(4)Jerry E.
Scallops were brine tasting. Clothes smell like smoke from the kitchen. Lackluster food and service with a big tab.
(2)Art S.
fish was exellent
(4)Steve Y.
I did not have a long times to visit to Piitsbourgh's downtown area, so I decided eat in hotel's restaurant. This place is located inside of Doubletree hotel near Pittsbourgh airport where most of hotel are located. Their power lunch is really cheap and pretty okay to me. 1/2 sandwich, soup or salad, drink all togeather was only $6.50. What deal of the meal for the lunch. I ordered 1/2 chicken panini and potato soup, and both of them was tasty not bad at all for price of $6.50. If you stay near any hotel or motel near Pittsbourgh airport, stop by for cheap and nice lunch at Jacksons.
(4)N M.
Like probably most of the patrons in here on a Monday night, I was staying at the Hilton next door. I got to the hotel at 8pm after flying all day and then driving from the airport so I didn't really feel like venturing out into an unfamiliar area for dinner. I sat at the bar, which had a couple TV's on. I was quickly greeted by a rather attractive bartender who welcomed me and took my drink order. When she returned with my glass of house Pinot Noir, she asked if I needed a dinner menu. A minute or two later she brought me a dinner menu and told me about the specials. The Pinot wasn't the best glass of wine, but decent enough. A few minutes later after I closed my menu, another bartender (a far less attractive male) stopped by to see if I wanted to order or just hang out for a while. I really appreciate service that's attentive like this without being pushy. I was hungry so I ordered, but he probably would have been cool if I'd sat there all night sipping my wine. And I suppose I can't fault the guy for not being the attractive young lady who'd originally been serving me ;) I started with the Shrimp & Chorizo Chowder which was excellent. I'd put it on the "must have" list for anybody dining here. I had one of the specials, the blackened monk fish, as my entree. It was also quite good, but perhaps slightly underdone in the center. I'm talking just barely though and it was a thick piece of fish. The roasted garbanzo beans and potato puree were excellent as well and complimented the seasoning on the fish quite well. They also brought me a basket of bread which was probably overkill but both varieties I tried where a nice compliment to the chowder. I had a second glass of wine, this time a Cab. The bartender commented that the Pinot wasn't his favorite either as he brought me the second glass. All in all, for what I was wanting that evening it was just about perfect; just on the edge of getting 5 starts from me in fact, which I never do. I don't know when I'll be back in the area and I'm usually not one to stay in the hotel for dinner, but Jackson's just might tempt me to do so next time. Even if I don't get the pretty bartender next time.
(4)Kevin E.
My wife and I enjoyed a Valentine's meal here. We were seated promptly in a somewhat drafty area of the dining room. On the whole the food was good. In particular the scallop appetizer was particularly appealing. Shrimp and chorizo soup and tomato bisque were both flavorful. The entrees were a small letdown. My wife tried monkfish for the first time and was not impressed, more by the fish than the preparation. My beef tips were tender but not overly flavorful. We agreed we would like to return. The prices were a little high, but overall we were happy. The next visit I will likely limit myself to an appetizer/soup OR an entree. Not only will that be more healthy it will be a bit less expensive too.
(4)Jay K.
As a Houston native, this place is not bad for rural Pittsburgh. Place has great ambiance, great service, and good food. I had the salmon which was light and extremely tasty. I also had some flatbread as an appetizer which was pretty good. The bar is pretty nice too. Lots of screen for watching the games. Go Texans!
(4)Jon C.
Paul The FOOD SUCKED. I nicely mentioned my experience, and asked for a refund for my bad food. You Replied: Jon, After investigation we are unable to grant your request. We are disappointed that we did not fulfill your dining expectations here at Jacksons-Restaurant-Bar. If I can be of any further assistance please do not hesitate to call. Paul S. Bazzano Hilton Garden Inn Pittsburgh/Southpointe 1000 Corporate Drive Canonsburg Pa 15317 Paul, appreciate the investigation, exactly what was investigated, can you detail for me. As I said service excellent, I tipped well, 2 Cheese plates good, food not so good. Is that all? Frankly, I had a good time. I am not asking for much, except a refund for the meals. If these are your thoughts on the matter, service and quality count. I will never eat there again nor could I by conscience stay at that Hilton again, nor could I recommend to any that it is worth the time or money. I work for a large company in the area, oil and gas, what should I say... stay at the Hilton and get MC D's to go, you will enjoy more than Jacksons. Marketing is everything, I'd prefer a refund of the money, for the meals, simple and easy. Cook had a hangover.., bad day...? Happens. Your Thoughts please, and normally I do not bitch, but the truth is, meals bad. I appreciate your time- Jon Never heard another word
(2)Cheryl M.
So we tried again Saturday night and it is just not good. None of us really liked anything but the pizza. I had Grouper and it was super salty. The service was good. The bar is nice. There were 4 of us and our bill was a little over $200. I can think of $200 reasons we won't return to Jackson's. It is just not worth it.
(1)