I don't have a lot to add to the many accurate and great reviews already posted except this: THANK YOU FOOD GODS FOR BRINGING US MERE MORTALS CHARM THAI!!! Not only is their Thai food as good as it gets (try the duck choo chee. Oh. M. G!), but their sushi is as good as anyplace we've enjoyed it in Cleveburg, and we've had it at Sushi Rock, Parallax, and that great place on Chagrin whose name escapes me at the moment). Don't let the location fool you. Not many Clevelanders know that Parma was founded by the Thais! OK, maybe not, but, still...it's a wonderful wonderful restaurant that deserves the praise. Nice people run it, too.
(5)
Lulu T.
Pretty good for Parma, Ohio. The portion sizes were adequate for sharing. We ordered: Country Phad Thai - This entree is recommended. It's spicy and flavorful. Regular Phad Thai - This entree is only OK, it's not very flavorful. Chili Crispy Duck - The duck is fried, sliced then topped with a spicy brown sauce, pretty good. Green Curry Beef - There was too much coconut milk in the dish which made the curry very thick and drowned out the flavors of the curry. I would not recommend this entree. California Roll and Salmon Skin Roll - The sushi rice was a bit too hard. Soft Shell Crab - The mango salsa topping made this appetizer worth trying.
(3)
Vanessa V.
A coworker told me about this place last week. I love spicy food, and I certainly love a spicy Pad Thai. However, the only place I can find a decent spicy Pad Thai is in Chicago, and have been desperately searching for a year for a place that would listen to my "extra spicy" request. (I don't understand why places in Cleveland don't make things extra spicy when requested, but that's a whole different issue...) My boyfriend and I (both residents of Downtown) were not too thrilled at the prospect of heading to a shopping plaza in Parma for dinner, but we thought we would give it a try. I was pleased with the decor. Not too fancy, but enough to make me feel like I was in a decent establishment. $4.95 for a glass of wine, and $5.50 for his Bacardi Mojito (for real?). Just under $6 for an appetizer of Crab Rangoon. BEST Crab Rangoon I have ever had. Presentation was also nice. I forgot what he ordered, but it was ground chicken with peppers, onions, and other things, and a side of sticky rice. He didn't ask for extra spicy, but it was still flavorful. My Pad Thai (Country Pad Thai) was EXACTLY what I was looking for. So flavorful, and extra spicy, just like I had asked! The portions were HUGE and I have enough leftover for dinner this evening. 2 drinks, app, 2 entrees, plus an extra side of rice, enough food for leftovers, with tax (not including tip), the total was $42. Probably one of our cheaper dinners. Charm Thai has 2 new faithful customers, that is for sure. If you are looking for great Thai food, this is the place. Thank you, Charm Thai!
(5)
Jessica B.
This is the best Chinese, Thai, Japanese food in this area. Tastes gourmet and they have brown rice. Huge sushi assortment as well. Full drink menu from wine to beer to cocktails.
(5)
jim k.
We're so lucky to have this high-quality of food and service in this area, believe me, we're thrilled. Which is why we go to Charm Thai every few weeks. Me and my wife have eaten sushi at 30 different locations around Ohio, and the USA, in major big cities, and honestly, nobody has better sushi than Charm Thai. The chef there really knows what he's doing. Only downside, they never have any toro. This place is a gem and we will keep coming back because it really is amazing.
(5)
rohn g.
I have been here at least four times now and each time I am impressed. This is the kind of place that just gets it right. I order a pad thai or curry entree and it is always excellent. The prices are reasonable, the service is better than I'd expect, the place is classy (even though its in a strip mall next to dunkin' donuts) and you get a lot of good food with each entree. Some dishes worth trying include the panaang curry with a side of rice noodles, the spicy green bean dish and of course the pad thai. Wash it down with a cold Singha beer from thailand and you'll be happy. I have never tried their sushi because it seems odd for a Thai restaurant but if it is anything like the rest it will be excellent. There are a lot of good restaurants around but this is the best Thai restaurant I have found in the Cleveland area.
(5)
Richard H.
I am convinced that all the Thai restaurants around are under the same ownership. Mint Cafe, Charm Thai... Sweet Mango.. they all have the exact same menu and all are consistently awesome. The one thing about this place is that the carryout seems to be better than the dine in experience. I love the crazy noodles and if you haven't tried them, you should.
(4)
Vern C.
Mango curry is great...great lunch special....Decorated well...fresh vegetables....
(4)
Susan G.
My husband and I love going to this place. Service is good and the food is fresh! Love the fisherman's treasures and seafood madness. Sushi is awesome as well.
(5)
pat k.
What a waste of money!! my husband and I decided to skip the typical New Year's Eve party, and have a quiet dinner at home. We hadn't had Thai food in quite awhile, and ordered take out from charm Thai. I hope the new year is much, much better than the food we purchased. Absolutely awful, complete waste of money. Pot stickers were tasteless and were soggy, the mango curry---yuk! The mango curry and pad Thai both awful-the chicken was dry and I found two pieces of shrimp - that's all in the mango curry dish. Never thought a restaurant that calls itself Thai could screw up such a simple entree as pad Thai. Please don't waste your money. My New Years resolution-no more charm Thai food!!!
(1)
Kevin S.
We've been eating at this place since it opened up, so it must be over a dozen visits or so now. While it sits in a strip mall next to a Dunkin Donuts, typical of a Parma establishment, the interior decor is sharp and attractive. Every dish has always been tasty, and beautifully presented. I absolutely love a number of the dishes, particularly the yellow curry (with chicken-excellent), and the scallop & eggplant dish. I must admit I haven't tried many other main dishes or the sushi, because I come specifically when I want one of these two dishes. My wife and kids love the mango fried rice - an oft ordered dish for them. Dinner portions are large, and the appetizers have always been tasty (with an exception of the soft-shell crab tempura, which we didn't care for). Service is always attentive. We recommend it often to our friends - and to you!
(5)
janet p.
Good for Cleveland, mediocre for Thai in other cities
(3)
Erin R.
like the old adage goes, a good tom kha gai is hard to find. charm thai's is up there in terms of delicious (though NOTHING will top surin in atlanta for me.) my dad and i went here for dinner a few weeks ago, and i was pleasantly surprised by how good it was, especially considering its random location next to a giant eagle get go and a dunkin donuts. the interior is clean and really gorgeous and open. it wasn't crowded, but it was also a sunday night. i had the tom kha (duh) and massaman with tofu and brown rice (yes!). the portion was HUGE and really excellent. i am ruthless when it comes to reviewing thai but this was truly some of the best i've had in northeast ohio. my dad had the crazy noodle, and i was almost kicking myself for not ordering it because it was so colorful and also delicious. i would probably be here constantly but for the fact that i live in lakewood. service is attentive and super-helpful and the prices are affordable. for the portions and sheer deliciousness it is worth it. luv u charm thai. please never leave.
(5)
T L.
I want to say this place is the on my list of the Top two best Thai restaurants in the Cleveland area. The pad thai dish is truly authentic (my Thai friends from Thailand told me so). Get the country pad thai dish, my favorite. I haven't tried many of their dishes, but you can't go wrong with the country style pad thai and the basil fried rice. My friends who are non-Thai enjoy the curry dishes and the panang dishes as well. LOL at the previous poster who said that he/she didnt like Thai food and rated this restaurant poorly...of course if you dont like Thai food you arent going to like it duh. Anyways Ive been to many local Thai restaurants and Charm is one of my favorites. I am originally from Chicago and I know good Thai food. Their fried ice cream is pretty good as well.
(5)
Christina L.
Went here several weeks ago. We got the duck choo chee and the crazy noodle. Food was very good. Service was very quick and their prices are very good. I liked how the waiter was very attentive and provided great service but did not check on us so much that it gets annoying. We're definitely coming back here again.
(5)
Melanie M.
I thought I already reviewed this place, but looks like I missed it! I've been here two or three times so far, and have to say the food is great!! I love the spices, the portions are good sized, and the staff is very friendly.
(4)
Stephen W.
The Mango Chicken Curry is very good! I recommend this place to anyone that wants authentic Thai food at a very reasonable price.
(5)
vineeta r.
Just checked out Mint in coventry, gave it 2 stars. Pales in comparison to Charm Thai- yum!
(5)
Johnny A.
I normally don't eat Thai food. This was only the second time ever trying it actually. The first time was a pretty good experience and this one went pretty good as well so now I'm 2 for 2. Spicy enough just like I wanted it. Big portion of noodles and chicken. Not overbearing at all. The sushi was fresh as well. The ice tea was terrible. Winner for the most part.
(4)
D W.
Started off on a bad note. The place was almost empty yet I stood at the door for over 5min without as much as a "we'll be with you in a minute". Once the food started arriving it picked up a little though. The miso soup was some of the best I've had. After that, the sushi appetizer (5 piece chef selection) arrived. It was good, the sushi was fresh. For my main course I ordered the Duck choo chee. I wasn't too sure about it at first, but the more of it I ate, the more I liked it. My main issue with it was the undercooked vegetables. Maybe the reason they didn't get cooked thoroughly was because they were cut in chunks so big that I had to cut each carrot and squash piece into three more pieces just to fit them in my mouth. they were such big chunks that some of them were still cool and raw in the middle. Over all I was not upset with my dining experience, but it was just an average meal.
(3)
Emilie U.
It was worth the car wheels turning for 36 miles to get to this authentic Thai restaurant. The interior is sophisticated and colorful, yet quiet and welcoming. The service was attentive and gentle. The Pad Thai, Country Style was exquisite in its appearance and taste, with perfectly blended Thai spices and ingredients. I can not wait to go back and try another dish or two, as recommended by a Thai patron at an adjoining table. I would love to have this place plunked right into Chagrin Falls. I would be there every day! I highly recommend, if you haven't noticed yet. :-)
(5)
Ana C.
Very good food! There were four of us and each had different appetizer and a meal and everything was just excellent. Prices are reasonable and food very authentic. Also we had three deserts. My mango with sticky rice was a very pleasant surprise. My husband had those banana chocolate rolls and they were great. Our server looked a little unexperienced but he sincerely tried to do a good job. The food quality compensated lack of good English. Overall, I would recommend this place. Very reasonable.
(5)
Brian C.
Had house salad and the spicy authentic version of pad thai... great meal! Would go back again!
(5)
Kelsey B.
A lot of women from my church love to come here so I decided to take my husband to try it out this past weekend. The staff and managers here are great. We were both somewhat new to Thai food, so the older sweet lady manager came over and helped us decide on some menu choices. The steamed chicken potstickers were amazing. In fact they were so good that I couldn't even snatch up a photo before they were gone. My husband got the hot beef entree. Overall he liked it, but said that the beef was a little tough. I got the beef Bangkok curry. Very delish. The meat was super moist, practically falling apart in the dish. The curry did pack a punch though...which I wasn't expecting. My mouth was burning for at least an hour after dinner. Overall, the food and ambiance was good. Giving 4 stars, since we thought the side portions of rice were too small to accommodate the amount of curry/entree. Would we go back? Probably. Just have to prepare our palette for the spice.
(4)
Heather H.
Very, very delicious restaurant I went to in a whim with a friend who was in town. Every dish we got was absolutely delicious. The pricing was pretty reasonable for this kind of food. I believe I ordered a mango curry, which was delicious. My friend got some kind of duck dish, which was also amazing. I tried one of their sweet milk teas... which was good! They also make a good bubble tea.
(4)
Mike B.
I've only tried the Pad Thai and some of the sushi items and they were all very solid. I've read that they have removed the sushi which is a shame but the Thai options are worth a try. It's a decent lunch spot in the Seven Hills area.
(3)
Steve L.
A lot of cool trinkets are set all around this place, it was set up very nicely. Very cozy place. They have a jellyfish there in a tiny tank, its fake though. Everyone was extra friendly during our visit. Menu had one or two Vietnamese dishes, Pho and maybe another. A sushi menu as well, I stuck with the Pad Thai(traditional), it was excellent. One down side to this place is arriving, its like a video game that keeps changing routes to keep you out. I don't know who constructed that parking lot, but they need to go somewhere very high, I mean YouTube vide "stairway to heaven" high and jump ever so gracefully. You have to enter from the street, drive through the gas station, cut across Dunkin Doughnuts drive-thru then park. Horrific! After all that work just to park, anyone who eats here earned their meal upon successful arrival. youtube.com/watch?v=tgO4…
(4)
Shelly C.
Ate here today! Loved it. The pad Thai is delicious, the duck is amazing and the sushi is wonderful!! The service is always fast and friendly. They put a lot of thought into the decor so it's nice to eat inside or you can carry out. They have a full bar with good cocktails and a wine and beer list also. Love this little hidden gem!
(5)
Spunk K.
Got take out for the first time. Hubby got sweet and sour chicken with rice. I got pineapple chicken with udon noodles. This was not what we expected. Firstly, the sauce was very soupy and thin, but the veggies looked fresh. The noodles were very thick, reminding me of worms. Never had these before so not sure if they are supposed to be like that. After a few bites, I decided I really didn't like the taste at all. The carrots were under done and hard. The veggies would have been tasty but drowning in the soupy sauce, if you could call it that, ruined those too. The chicken was okay, but ick with the soup. Hubby didn't like his anymore than I did. Sorry but we won't go back.
(1)
Cyndi M.
Used to be good they sold the place now not so good and they don't even have sushi anymore which was the best thing that they had
(2)
Tom P.
Food is always fresh and the service is great. Parma doesn't have many non chain restaurants and I think this is one of the best. Duck red curry is wonderful.
(5)
Anthony A.
Used to be great... Not so much anymore. Dined in with my wife, and I had the country style pad thai. I like it spicy. It came out grainy and warm. Not spicy at all, and not very good. Very disappointed. Won't return
(1)
M C.
My hubby and I went here for lunch based on a friend's recommendation. One big plus was that our waitress was great, very personable and friendly. The husband got the $8.25 Pad Thai and I ordered the$13.00 Broadview Maki and the $12.00 Rainbow Maki. I later noticed when I checked their website that the Rainbow Maki does not include avocado. I think this was an attempt to skimp down on the fish. While my hubby liked his Pad Thai, he didn't think it was anything special. The sushi tasted fine but 1/2 hr later my stomach began to hurt. I had nothing to eat prior to lunch. Luckly I didn't have to visit a bathroom. I just don't think that I would make the trip to visit this restaurant gain. Nothing special. Just o.k.
(3)
Jenna H.
This place is the bomb!!! I was introduced by a friend who kept begging me to try it, as she was already a huge fan. Man am I glad I Iet her talk me into it! My work is 5 minutes away and I now eat lunch here once a week. I always crave it! I get the country style pad thai, which is the best pad thai I have ever tasted. It is a spicier version of pad thai and is perfection. I have ordered pad thai other places that I still love, but it's never the same. You can order it on a scale of 1-5 stars of spicy and 2 is just enough kick without making your tongue burn off as you eat it. I have tried 3 stars before and had to blow my nose from the heat clearing out my sinus' the whole meal. I am so glad charm thai is so close to where I work!!!
(5)
Kim K.
I've been here two or three times and the meals have been consistent each time. Not true for the service but that can be expected anywhere. Good selection on the menu with prices you'd expect to pay at any similar Thai restaurant. I would definitely go back.
(4)
Rose T.
Love this place! Have been numerous times and everything I have ordered has been great! My favorites are the country pad thai, mango fried rice and red curry. Great little gem in Parma!
(5)
Laura S.
I have only eaten at Charm Thai once. I had the pad Thai which I wasn't a big fan of. The sushi was delicious though. But what brings me back at least a few times a month is their bubble teas! They are one of my favorite things and Charm Thai is one of the only places near me that has them. Some of my favorite flavors are honeydew and taro. If you have never had one before, try one!
(5)
D I.
Solid option for good Thai food in seven hills area. We weren't expecting this place to be very good, but after two meals we'll keep coming Friendly service. Great hot tea. Good ingredients and fresh, real flavors - not just syrupy sugary junk you seem to get at every other Asian restaurant in the area. I had fried duck in a curry sauce the first time. Crispy, juicy, perfect duck in a spicy curry. Liked it a lot The basil fried rice was perfect with excellent basil flavor and spice. Would get both again. I've had better basil rolls before but they aren't bad here. Lot of lettuce.
(4)
Karen W.
Really good Thai food in Parma? In a strip mall? This was the initial reaction we had to this suggestion, but Sweetheart and I met 3 friends there for dinner a few nights ago, and it was great. Now, I could eat Thai every day, but Sweetheart is less enamored of it. We both opted for the Crazy Noodle dish - hers vegetarian, mine with chicken and shrimp. We each loved our respective versions. We shared a bunch of appetizers with our friends - spring rolls (maybe called basil rolls?), scallion pancakes, crab Rangoon, and itty-bitty egg roll things. All of the appetizers were good, some were even really good, but they weren't oh-my-word-call-my-mother delicious. For entrees, we had the aforementioned Crazy Noodles, spicy Pad Thai, something with scallops, and some sushi and pot stickers. Reports on the sushi and pot stickers were good. I tried the spicy Pad Thai, and it was tasty - not super spicy. The scallops didn't meet my standards, but I'm from Maine... The flavor of the sauce on the scallops was tasty. All five of us were happy with our meals. I also had a decent gin and tonic from the bar. Service was good, and it was a comfortable and pleasant atmosphere. Ignore the distracting typos on the website's menu, and just go get some really good Thai food in Parma.
(4)
Lindsay K.
Pretty delicious overall. Love their fried rice! I do wish they had more sushi options. I will be back again!
(4)
Jen I.
I've eaten here twice now and will say it's delicious! Great service, nice atmosphere, and good generous portions of food! A great place for Thai cuisine!
(5)
Sharon K.
Got yellow curry when I was here with a friend~ Really good, I just do not think cherry tomatoes go with curry. I hope to come back again, want to try this place out more than the other curry places nearby.
(3)
German F.
There must have been a change in ownership as they longer serve sushi. The portions have dwindled and price stayed same. Not worth the money....too bad because it was a good place for Thai cuisine.
(2)
Jessica C.
We used to love the food here. But my friend and I went today and the food was really not that good. I got Chicken Pad Thai and it tasted like they dumped half a bottle of lime juice in it, I couldn't even eat half of it. The spicy pad Thai ordered by my friend was bland and not spicy. She also had tofu in it when she ordered chicken and shrimp. We ordered the crab Rangoon appetizer and again it was just ok. For a $30 meal I'm left feeling hungry and disappointed, especially when we went out of our way to come here and we're so let down. We won't be going back again.
(2)
Michael S.
Come here for the sushi not for the Thai. The Pad Thai is pretty bad. Lacks flavor and they barely put any sauce on it. Pretty disappointing. However, their sushi is great. I recommend the Naruto and the Crunchy Roll. The restaurant is nice. It's normally pretty quiet. It's a cute space.
(4)
Deanna E.
I will have to try this place again and try a different dish. I got the red curry with vegetables and the spice level was so weak. I also got a pineapple smoothie that was pretty good but there was some sort of after taste that was kinda sodium like. The decor is great, unexpected from the outside. Not a typical cheesy Asian place, very polished. The service was not bad but not great. They open at 11am and we got there at 11:30, there were a few tables but not even half full, and I felt rushed. I understand trying to turn tables but this was a bit much. I will repeat maybe after lunch hours.
(3)
Elizabeth D.
Simply put: I'm addicted and I don't know how to stop. I've always loved Pad Thai, but I've never been addicted. Now thanks to Charm Thai, I'm completely smitten. I've honestly never had anything but the Vegetarian Pad Thai, but it's the best I've ever had. Everything is incredibly fresh. The veggies are nice and crunchy; not the soggy over-sauced mess you get at some places. One warning though: if you ask for something spicy, they're not going to kid around. I'd highly recommend this place to anyone. For those used to Parma's chain restaurants, this is really a gem.
(5)
Em D.
I ordered the Chicken Pad thai to go and the food was ready in 15 minutes and hot. I have never had Pad Thai here before so I thought this would be the place to order it from based on the reviews. I really enjoyed the entree and flavor. It did have a heavy lime flavor but I enjoyed it.
(5)
Steve B.
I am new in town and was delighted to discover Charm Thai within 5 minutes of my house. The building itself looks pleasant and clean. The woman working the counter was very helpful as she gave me every menu they had and invited me to sit at a table as I decided. I ordered the Basil Chicken with Jasmine Rice. ($11.95) The order was quickly prepared and I was on my way. The meal was ample in portion and was all high quality ingredients. Long story short - great meal with good fresh flavor. I will a regular in the years to come. Very satisfied!
(4)
Ferris B.
Went back for a 2nd trip since my first meal was so divine. Again I was very pleased. Service was very good again. This time for an ap we got the Tempura Shrimp roll. It as literally the best sushi roll I have ever had hands down. I even sushi all over the country NYC, Chicago, LA, San Francisco, as well as other CLE. places. This one was THE best. Tender hot shrimp with bean sprouts and fish roe. It was fresh and delicious. Got the green tea bubble tea again bf had coconut both very good. I can't to go again and try more sushi!
(5)
Brian F.
Just completed my first visit, must say the food was awesome some of the best if not the best I have had since I moved back from Vegas
(5)
Anthony V.
We had reservations here 2 weeks in advance for a birthday dinner and when we arrived, our seating arrangement was so jacked up. We were seated way in the back and our whole party was seperated by awkward seating arrangements. Majority of the people were sat in an L shaped booth while the rest of us were in our own booths. We had 4 different seating areas which made it not fun at all. First impressions its a clean, dimly lit place with a friendly staff. Attire is a little more on the higher end of casual. They offer food from thai, chinese, and japanese (sushi). They have a full liquor/beer bar including xmas ale! (5 dollars ea) The rest of our friends finally arrived looking around all confused on where to sit, as we're not all together. The food finally came out.. MmMmm luckily their food made up for all this disappointment so far. We got some sushi and curries along with rice and other chicken dishes. The sushi was surprisingly good for a thai place lol. The curries were mediocre and calamari was pretty good. All in all.. This place was okay. I just wish they have had planned our reservations out better. They should have placed us in the front on the long table. If you're going to eat here just come in smaller groups I guess. The service on the other hand is amazing. The staff were all friendly and had smiles on their faces. The food is good for a local thai place in the area and the location is pretty easy to find. If you're looking for a truly authentic thai experience look elsewhere. It's more of a modern day americanized thai place. Id totally recommend this place for a quick fix on your thai/japanese craving though if you're in the area. I drove 45 minutes so my expectations were high from all these reviews on here.
(3)
Brent M.
The ambiance is great, kind of quiet. The food is delicious. Probably not cheap enough to eat at every day for dinner but it's a great place to take out-of-towners who want Thai food. If they've never had it, this is a perfect introduction. If they have had it, they won't be disappointed.
(4)
Zarina V.
I love their hot and sour soup, pad Thai, and crazy noodle!!! And sushi is fresh and yummy!!!
(5)
Joe S.
Just had my first meal, and probably my last at this place. I ordered the Pad Thai as part of a take-out order. For $11 bucks, my expectations weren't that high, but it was hard to get over the portions being so small. If you've ever had one of those weight-watchers microwave meals, that was similar in size to the container I received. Perhaps when dining in, they give you more? My bigger concern is that they don't do a good job removing the veins of their shrimp. Of the three pieces of shrimp that came with my meal, all of them still had at least half of their veins still in place. Maybe other folks don't mind eating that, but I find it nasty.
(2)
Amanda C.
I recently ventured into the Thai cuisine world and this place was a great restaurant to kick it off. My friend lives down the street from here and recommended it to me. It is a nice place and to be honest I felt a bit under dressed. She ordered a few things for us to share and try. Everything was good! The portions are def big enough for one hungry person. We ordered two types of rolls and some pad thai that was extra spicy upon request- yum! Thai tea and a small to-go container for late light leftovers and I was good to go
(4)
Jaime W.
I went here to order to go one day because I heard from a friend that there's this new Thai place that just opened up down the street from where I live. I ordered their country pad thai - the portion is plentiful and for the price worth for. I wanted extra peppers and they didn't even charge me for it which I found pretty cool. What threw me off was when we made reservations for a separate occasion (Valentine's Day) around 7:30pm. The place wasn't really packed, it was a moderate evening. In other words, there were several tables but plenty of wait staff. Service is a big thing for me when I go out to eat so I didn't get that here. There were only 3 of us and literally, was sitting for about a couple of minutes and we didn't even get menus. We had to ask for them. The menu selection wasn't really that impressive and I think it's overpriced. FOOD tasted good and portions were perfect. Not really a WOW factor for me. We ordered the following dishes: 1) Duck Choo Chee - portion was a-ok, the dish was cooked great and it had a kick to it that i was looking for 2) Mango Fried Rice - tasted like there was curry cooked in it, it was good. 3) Chicken Ginger Basil - tasted like it is, the chicken was tender and not overly dry. Plenty of ginger in the dish All came with a choice of 2 sides: We picked Jasmine rice, but there were 5 other type of rice and noodles which I found it unnecessary. They had "sticky rice". I give it 3 stars because if the service was a bit better and the host was a little more helpful in giving recommendations then it'd be a 4 star. Plus, the food was AMERICANIZED. Not authentic. Decor in the place is intimate and great to bring a group of friends or a date. They do have a sushi bar, and full bar service. But overall, I wouldn't come again because I like authenticity and I didn't get that here. It was too overpriced and I only came here because I wanted to try eating there vs ordering out.
(3)
Jackie W.
I ordered a couple lunch menu items to go: the country style pad thai and a green curry chicken. After reading the reviews I was eager to try the pad thai. It was great! The sauce is sweet and spicy. It had shrimp, chicken and tofu, some vegetables and topped with crushed nuts. A great value for the price. The green curry felt like a warm hug! It was creamy, sweet with a little heat. The sauce on the rice was pure comfort food. I cannot wait to go back and try more!!!! Definitely check this place out!
(5)
Jessi N.
I was in the area after going for a hike, so we stopped here for lunch. The decor at the restuarant was nice and clean. It was decently crowded for a Saturday lunch but we still got seated right away. I ordered the pad see ew and my friend ordered the pad thai off of their lunch menu. While the dishes were decent, I wasn't that impressed. I thought my dish could have more flavor and (maybe I was just really hungry) the dishes seemed a bit small. I also ordered a taro smoothie which was pretty good. There are definitely other options for more flavorful Thai food and better prices.
(3)
Abhishek D.
Country pad thai was good. The spice level was adequate and it was flavorful. Would recommend the fried ice-cream too.
(4)
kris p.
Yup I'm a fan. I've tried a variety of menu items and have found them all to be delicious. There are some 'Chinese' items on the menu for the less adventurous, but for those who love a good Thai curry they do a pretty good job. I've also made a meal or two here purely from the sushi bar. They have interesting specials that they ad to the menu while supplies last. They recently had urchin roe that was presented in a nice simple maki roll. Turns out Urchin roe is not my thing, but most of the sushi places around don't even offer it so I was more than happy to see it available and knock it off the need-to-try list. Lately I've discovered that I really prefer my sushi somewhat plainly prepared. Sashimi and simple maki is just fine with me. I'm just not in love with batter-dipped-deep-fried-honey-glazed-cream-Âcheese-and-Krabstick rolls. Fortunately I've found the menu here to be accommodating and very reasonably priced. The place is cute and the wait staff seem to be cheery and on the ball. The kitchen works like a machine and even the sushi seems to come out with little wait time. OK so there are two nitpicks. 1. I chose to sit at the bar while they prepared my take away one day. During the 10 minutes or so I waited neither of employees behind the bar asked if i wanted to order a drink while I waited. Thought that was weird. 2. I ordered the Seafood Madness once and here's what I have to say about it. A.The name is stupid. B. I bit down on a hunk of mussel shell among the veggies, and it kinda hurt. C. It was not "** spicy" as the menu claims. When a Thai place says a dish is "** spicy" it should make my eyelashes sweat. Bottom line is I will be back again and again and I enthusiastically recommend it to others.
(4)
Chris S.
Alright went back here when my partners were in town. They crapped on the wine but they can do that because it makes them feel good about selves. We again started off with the Basil Spring Rolls and the Chive Pancakes. Both are awesome. Must haves. I once again had the Green Curry but we also got the Mango Curry and a Basil Thai Curry but i couldn't find it on the menu. Again, the Currys here are awesome. You won't be disappointed on the food that is for sure.
(4)
Lauren S.
The Pad Thai is extremely fresh with an amazing light, citrus flavor. Great portions for the price too.
(5)
Kenny Y.
I was pleasantly surprised by this place! So, it's actually very difficult to make a good pad thai, which makes it a good barometer for the quality of thai cuisine. We've been to multiple thai places in the Cleveland area, and we've had pad thai that was too sweet, too mushy, too dry, as well as one that had an all-around off-taste. Here, the pad thai is nice and moist with the right level of sweetness, maybe slightly runny, but altogether very well done. The charm fried rice tasted pretty decent too. We were, however, a bit disappointed by the chive pancakes - they tasted thick and doughy. The whole place smells of incense, which bothered my girlfriend a bit. But overall, I would rank this as one of the better thai places in the area.
(4)
Melinda G.
Considering where this place is located this is pretty good Thai food. My top two things I keep coming back for are: the Country Style Pad Thai(spicier) and Thai Style Basil. Hands down delicious and slightly addicting. No really I order take out from here probably once a week. Can't talk about the service b/c I always get take out but everyone I've dealt with has been very pleasant. Back to the Pad Thai - I've tried the few around the city: Ty Fun in Tremont, Sweet Mango in Berea and Strongsville, Tea House Noodles Downtown and I gotta say, I keep coming back to Charm Thai. The country style is that addicting! It also helps that it's 10 min. from my house. Highly recommend!
(5)
tom t.
So yummy! Lunch was quick and really good and reasonably priced. Definitely will come back
(5)
EJ T.
My wife and I had a nice time tonight. The atmosphere is pleasant and quaint. The service is prompt and polite. Well come back.
(4)
Marty L.
We had the Pad Thai and the Crazy Noodles! The dinner was excellent and I will go back again ASAP! The atmosphere was very nice, clean, and welcoming. Great place for dinner with friends!
(5)
Mighty N.
The real stand out was the appetizer "mixed plate variety of appetizers"...WOW. just outstanding side sauces, truly. the beef and chicken stay on this dish was succulent and flavorful; the steamed shumai dipped in the hot/sweet sauce was YUM... Sweet attentive wait staff, my lemongrass chicken entre was juicy and flavorful, not so spicy hot it couldn't be eaten, just spicy but enough to make your sinus open up a hair. my companions beef and macadamia nuts was very good. Our dessert was fried ice cream I can only give an average rating.
(4)
P W.
Charm Thai is much better than Thai Gourmet and one of the only two options within a 5 mile radius for a Thai lunch. Charm Thai has high ceilings and is kind of a fancy interior for a strip mall. The menu is very similar to Thai Gourmet. They also offer sushi. The menu is somewhat limited and hosts the usual mainstays. My favorite lunch has been the Thai Basil Chicken. It is usually helpful to ask for the hot chili sauce if you like spicy food. The service was excellent and the people working there seemed to enjoy their jobs. Unlike the dudes at Thai Gourmet who seem like they are on their 19th nervous breakdown on each lunch rush. I wish some of the chaos from that restaurant would spill on down the road south to Charm Thai. It is a very peaceful and serene lunch getaway without all of the corporate chatter you have to deal with when dining at the lunch hour in Independence.
(4)
Gina C.
Got takeout this past weekend. Had gotten takeout once before a few years ago and was pleased then, and had heard good things since. However, we weren't impressed this time. For starters, the online menu doesn't show prices, which is annoying for a place that does a lot of takeout business. Our group ordered a soup, a couple appetizers, a few chicken dishes, a shrimp dish, and a pad thai. The chicken satay appetizer was well-liked, but none of the rest got very good reviews. The sweet and sour chicken was disliked, and the pad thai was bland and really heavy on the peanuts. My buckwheat noodles were overcooked. Average price was about $15 per person, which didn't seem like a good value. I ordered the Mango Paradise entree, and it contained just 3 shrimp. The one good thing I can say is that they offer a broader variety of sides than most Asian takeout restaurants (udon, rice, angel hair, and buckwheat noodles, and jasmine and brown rice). And they can make fried rice with brown rice, which is nice.
(2)
Cec P.
tried Charm because of a Cleveland Blog that mentioned it. I got the Pad Thai and Basil rolls with sauce on recommendation of the lady working the register. (very nice and friendly). The food here is delicious and plentiful. I've had Pad Thai at many places and Charm has an authentic freshly made Pad Thai. The rolls were also perfectly made with fresh carrots, basil, shrimp and lettuce. Fresh and crispy. I had enough left over for another meal. I would like to try more items on the menu ,but afraid I will order the Pad Thai over and over. I did not eat in the restaurant, but will check it out soon. Looks clean and nice decor. Prices are good. Visited September 2013
(5)
Mark L.
Definitely weird seeing a Thai restaurant in Parma, in this area. It doesn't quite belong, but I do hope it lasts and helps the people in the area broaden their horizons. With Japanese, Thai, and even Korean restaurants in or around the city, Parma is REALLY coming into its own. You actually get an even bigger sense of "Why is this here?" when you walk in. The decor is very modern industrial, seemingly reserved for big city restaurants (NYC, Chicago, DC). I love it. The service is good. The menu is identical to that of Sweet Mango, and I can't remember if I heard that it is the same owner. It wouldn't surprise me, although the food quality takes a small hit, and the price is a bit steeper (business isn't quite as booming as Sweet Mango). The pad thai here is good, again considering where you're at. If you're willing to drive a few more miles, there are better, cheaper options. I have tried a few other dishes but I'm a pad thai man and this more than does the job if I need to grab a quick takeout dinner. If you're in the area and are craving Thai food, Charm Thai is more than capable of delivering the goods (figuratively). Sweet Mango and Map of Thailand are better options if you really want to treat your taste buds.
(4)
Scott S.
Great pad thai, decent service, overall nice place. The bathroom doesn't make sense at all... just go in, it's bizarre. I'm trying not to hand out 5's this year, but I really love this place. Improvement would need to come from better service and touching up the ambiance.
(4)
Alicia B.
I know, it's beside Dunkin' Donuts in Parma, but really - please try it! We've eaten in and had take out. The Crab Rangoon is perfect. They aren't the huge, over-fried Crab Rangoon that come from Chinese delivery, they are delicate, crispy, and not-too-sweet. The Country Pad Thai is a spiciness that is just-right and all off the fruit fried rice dishes (pineapple, mango) are really delicious. The Beef Macadamia is also very good. Overall, totally surprising for the location and the best thai food that I've had in the area.
(5)
Steven S.
I am incredibly picky when it comes to Sushi & Sashimi there are only a few places in the area where ill eat these and Charm Thai is one of them. There is a good variety to choose from here and everything I have tried has been very good. As far as the rest of the menu goes I have only tried a couple entrees here; The Chili Duck and Basil Chicken. Both were good and were portioned perfectly. The Bubble Tea smoothies are good too, I'm a big fan of the green tea variant. They also offer brown rice as a side which is great. The decor is typical for a place like this nothing special, the service has been consistently nice and fast. I really do not have anything negative to say about Charm Thai I would recommend it to anyone especially to to those who enjoy Sushi & Sashimi as much as I do.
Dinner for four at Charm Thai. Started off with the Steamed Shumai and was pretty severely disappointed--seemed more like the kind of stuff one would pop in the microwave instead of having at a restaurant. Things did not get any better with the "Hot and Soup Soup," which might be better known to some as Tom Yum Soup: The broth was good and just the right heat level (for me at least, and admittedly I don't like things too spicy), but the shrimp, mushrooms, and other ingredients were in far too short supply. I heard positive things about the Seafood Coconut Soup, but did not try it myself. As for main dishes, the Pineapple Fried Rice was pretty solid, but I've had it better at other area Asian restaurants. The Pad Thai seemed to be pretty par for the course. The Beef Macadamia was alright, but I probably would not get it again. I really liked, however, the Duck Choo Chee. The curry sauce was very good (again, not too spicy for my own tastes) and went well with the boneless sliced duck. The restaurant environment is very inviting and definitely has a relative upgrade in style over what one usually expects out of an average Asian eatery. One slight problem is that we happened to visit on a cold winter night, and the restaurant seemed to have difficulties keeping warm (likely compounded by the high ceilings). Overall, Charm Thai is a definite step up from your average takeout, but I thought that it suffered food-wise against some of its area peers.
(2)
Steven W.
We got the fresh basil rolls, pad thai, and mango fried rice. Absolutely delicious. Classy atmosphere, attentive service, and very clean. A+... just wish they were located a little closer :)
(5)
P S.
If there was one more reason to need a teleportation device, Charm Thai is it. The sushi was fresh and so tasty, our spring rolls light and delicious, my friend's curry dish was just superb. The service was very friendly and quick and even though we stayed past closing time, we weren't given the bum's rush. Now all I need, is one in Lakewood. Charm Thai: further proving that some of our country's best food is found in strip malls.
(4)
Jeremy C.
We have eaten here 3 times since moving to Cleveland and it is our favorite place to eat so far. The service is always excellent and the food is second to none! I would recommend that if you have a chance to try this place out, DO IT!!
(5)
Edward A.
If I was Parma Mayor Dean DiPiero, I'd be pretty huffy after reading the majority of reviews, which have the common theme, "It's a pretty darn good place that you shouldn't expect in PARMA!!!" But the reviewers are right, nice place with a very friendly staff, an unpretentious but elegant atmosphere, and consistently tasty food. I don't eat a lot of Thai food, but I'm always happy with my meal. For this neck of the woods, this is one of the culinary highlights.
(4)
Eric K.
I was a bit worried as we pulled into the parking lot to see that this restaurant was attached to an empty storefront and a Dunkin' Donuts. My fears were calmed as we were seated and the smell of garlic, lemongrass and peanuts began wafting out of the kitchen. The food is absolutely fantastic. Slightly Americanized Thai food in freakin' Parma. Servings are huge, the veggies are fresh, the decor is nice, and the waitresses are on the ball. Sadly, I didn't get to the sushi because the servings were too big for me to eat any more. The appetizers were all spot on, and the steamed dumplings were among the best I've ever eaten. The Spicy Duck is awesome, the skin is crispy and snaps as you bite into it, the sauce is pleasantly warm and sweet. The Duck Choo Chee is a beautiful curry dish, and my only complaint is that the skin was not as crispy as the spicy duck's. The Lemongrass Chicken is very Americanized, and safe even for grandma's palate. I cannot wait to go back, and I hope that this charming establishment survives the construction on Broadview Road.
(5)
Ayad R.
I'm in love with this place's chive pancakes. For a while, I've been on the lookout for good scallion (green onion) pancakes, and this, certainly, fits the bill. The sauce is great, too.
(5)
Manoa H.
PROS: Americanized Thai food that's edible...in PARMA. Pretty large servings. Decent-sized, airy interior, good for groups. Cute, mod decor. (I'm a sucker for colorful lamps, soft light and dark wood paneling.) CONS: Food ranging from sub-par to very mediocre at best. Spotty follow-up on the part of the wait service, even when the place is practically deserted. AMBIANCE: Casual fine dining. Intimate/romantic and classy but not imposingly ritzy. SECRET AWESOME DISCOVERY: Mixing in a side of udon with the duck choo chee dish=amazing marriage of texture and flavor. ... Wow. Why are the ratings for this place as inflated as Pam Anderson's tits? The ratings for this place are waaaaaay too high. Even 3 stars is being generous--it's really 2 stars in my experience with Thai food, but (not to continue the broken record of my fellow Yelpers) it's Parma for chrissakes. That there's Thai food in Parma is a notable feat in itself. Hence the extra star. Dinner for two: Appetizer: soft shell crab tempura Entrees: Country Pad Thai and Duck Choo Chee with udon as side Extra side: jasmine rice The appetizer was probably our least favorite. Unless you're a huge fan of soft shell crab or chomping through soft shells and savoring a fishy taste, you can safely pass on this palette teaser. The mango salsa was syrupy but decent. Could've been turned up a notch by switching out the iceberg lettuce for something more textured and fragrant like arugula, frisee, lollo rosa, or even just some chard or romaine to counter the sugar of the mango and the fishy-ness of the crab. Another thing that threw me off was that it was only one huge piece of fried crab, cut in half. I was expecting finger-food-type strips of tempura crab, not one crab, halved. So definitely not something to order for a party of more than 2 people. The Country Pad Thai was decent but on the bland side and not spicy at all (yikes). We literally couldn't take another bite till the waiter came to our rescue with some authentically strong, chili flake sauce. The dish came with shrimp (with shells on), unwieldy, slab-like chicken breast slices,overly dried out fried tofu cubes, plenty of green onions (which I liked), and a small slice of lime to add some much-needed zest to the dish. Could've been vastly improved with more spice, lime juice, bean sprouts and crushed peanuts/peanut sauce--all of which were so sparingly used that I honestly thought they had omitted them entirely. And finally, the Duck Choo Chee was better, taste-wise, but overboard on the coconut milk. The sauce, in which soggy-skinned fatty duck morsels, bell peppers, and carrots were swimming, must have been at least 85% pure coconut milk. Everything was tasty, creamy, and overwhelmingly coconut-y--which may be a good thing, if you're really into coconut. Our side of plain and dry udon--which we'd expected to come in soup as it's traditionally served--turned out to be the best addition to the coconutty dish. Mixed in the sauce, the thick, textured Japanese noodles offered a nice counterbalance to the creaminess without absorbing the sauce too much. Try it! You'll agree. If this place is capable of making anything slightly authentic or good, it might be available off-menu via direct orders with the chef. Till I find a way to get in on that super secret off-menu selection, I'd rather go hungry than come back, next time an Asian food craving hits me in Parma.
(3)
Irena G.
I love this place. The service is always good, the workers pleasant and prompt. The bubble tea smoothies are all very delicious!
(4)
Bert W.
If you want as close to real Thai as you can get, go have Kwan make you something at Thai Kitchen in Lakewood. If you want fantastic sushi, go to Parallax in Tremont or Shuhei in Beachwood. If you want food like Charm Thai, save yourself the trip and just go to your local chain restaurant. My experience at Charm Thai left a lot to be desired. Firstly, if I were to rate this place on food alone, I'd give it a 3. I had the crab rangoon as an appetizer and was very disappointed. The inside of the fried dumpling was too rich, the texture of the filling feeling like a spoonful of mayo. The flavor was also lacking any sort of oomph. For dinner, I tried their mango curry and it didn't fare any better than the appetizer. There was nothing necessarily wrong with the dish; it was just plain and boring. The curry didn't seem seasoned and the curry sauce was extremely thick and rich as well. I've had numerous coconut milk curries elsewhere before, but this was by far the thickest. It almost was like eating melted ice cream. Maybe I wouldn't notice this as much if the curry was properly seasoned, but it wasn't. I tried some of my girlfriend's spicy tuna and salmon rolls as well - standard sushi menu items. This was by far the best tasting part of the meal. It wasn't anywhere near the best sushi I've had, but it sure was better than everything else I tried that afternoon. Now, the reason Charm Thai was brought down to two stars was due to service. The girl who greeted us was unenthusiastic and stone cold. Our server was even worse: He mumbled when he spoke making it difficult to understand him, he brought out our dinners separately a few minutes apart, he was inattentive and never came after serving us to see if things were okay or if we needed anything, and he was super slow in getting our check/returning my card (mind you, we were leaving at 5pm well before any type of dinner rush where things could be slowed down). Looking around, the other servers seemed to care just about as much as ours and I didn't see a single person smiling there. I've been a waiter and cook at multiple restaurants in the past and generally empathize with the waitstaff because I understand it's a tough job and it's really easy to have a day where everything goes wrong. However, this visit to Charm Thai was truly unacceptable and was an awful experience.
(2)
Marissa K.
I always get the curries. The mango or the green are their best. Veggie fried rice was okay, kinda bland to me.
(5)
Amy T.
Their red curry and crazy noodles were both excellent. The staff seems to have a grasp of food allergies, which is a bonus. They are willing to make accommodations for their guests. There is a nice atmosphere without seeming strip mall, and I think it would be a nice place to go on a date. There is definitely a cozy feeling without it being tacky. I have eaten in and gotten take-out and been happy with service both times.
(4)
Ricky C.
I have only ate at a couple Thai restaurants so my experiences are limited. That being said this place is great. I have had the country pad Thai, a couple curry dishes and the Crazy Noodle dish and they have all been great. The country pad Thai is my favorite. I have not tried the sushi but I have heard great things about it. Highly recommended ESP in an area where there isn't a large variety of unique high quality restaurants.
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Specialities
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Alan S.
I don't have a lot to add to the many accurate and great reviews already posted except this: THANK YOU FOOD GODS FOR BRINGING US MERE MORTALS CHARM THAI!!! Not only is their Thai food as good as it gets (try the duck choo chee. Oh. M. G!), but their sushi is as good as anyplace we've enjoyed it in Cleveburg, and we've had it at Sushi Rock, Parallax, and that great place on Chagrin whose name escapes me at the moment). Don't let the location fool you. Not many Clevelanders know that Parma was founded by the Thais! OK, maybe not, but, still...it's a wonderful wonderful restaurant that deserves the praise. Nice people run it, too.
(5)Lulu T.
Pretty good for Parma, Ohio. The portion sizes were adequate for sharing. We ordered: Country Phad Thai - This entree is recommended. It's spicy and flavorful. Regular Phad Thai - This entree is only OK, it's not very flavorful. Chili Crispy Duck - The duck is fried, sliced then topped with a spicy brown sauce, pretty good. Green Curry Beef - There was too much coconut milk in the dish which made the curry very thick and drowned out the flavors of the curry. I would not recommend this entree. California Roll and Salmon Skin Roll - The sushi rice was a bit too hard. Soft Shell Crab - The mango salsa topping made this appetizer worth trying.
(3)Vanessa V.
A coworker told me about this place last week. I love spicy food, and I certainly love a spicy Pad Thai. However, the only place I can find a decent spicy Pad Thai is in Chicago, and have been desperately searching for a year for a place that would listen to my "extra spicy" request. (I don't understand why places in Cleveland don't make things extra spicy when requested, but that's a whole different issue...) My boyfriend and I (both residents of Downtown) were not too thrilled at the prospect of heading to a shopping plaza in Parma for dinner, but we thought we would give it a try. I was pleased with the decor. Not too fancy, but enough to make me feel like I was in a decent establishment. $4.95 for a glass of wine, and $5.50 for his Bacardi Mojito (for real?). Just under $6 for an appetizer of Crab Rangoon. BEST Crab Rangoon I have ever had. Presentation was also nice. I forgot what he ordered, but it was ground chicken with peppers, onions, and other things, and a side of sticky rice. He didn't ask for extra spicy, but it was still flavorful. My Pad Thai (Country Pad Thai) was EXACTLY what I was looking for. So flavorful, and extra spicy, just like I had asked! The portions were HUGE and I have enough leftover for dinner this evening. 2 drinks, app, 2 entrees, plus an extra side of rice, enough food for leftovers, with tax (not including tip), the total was $42. Probably one of our cheaper dinners. Charm Thai has 2 new faithful customers, that is for sure. If you are looking for great Thai food, this is the place. Thank you, Charm Thai!
(5)Jessica B.
This is the best Chinese, Thai, Japanese food in this area. Tastes gourmet and they have brown rice. Huge sushi assortment as well. Full drink menu from wine to beer to cocktails.
(5)jim k.
We're so lucky to have this high-quality of food and service in this area, believe me, we're thrilled. Which is why we go to Charm Thai every few weeks. Me and my wife have eaten sushi at 30 different locations around Ohio, and the USA, in major big cities, and honestly, nobody has better sushi than Charm Thai. The chef there really knows what he's doing. Only downside, they never have any toro. This place is a gem and we will keep coming back because it really is amazing.
(5)rohn g.
I have been here at least four times now and each time I am impressed. This is the kind of place that just gets it right. I order a pad thai or curry entree and it is always excellent. The prices are reasonable, the service is better than I'd expect, the place is classy (even though its in a strip mall next to dunkin' donuts) and you get a lot of good food with each entree. Some dishes worth trying include the panaang curry with a side of rice noodles, the spicy green bean dish and of course the pad thai. Wash it down with a cold Singha beer from thailand and you'll be happy. I have never tried their sushi because it seems odd for a Thai restaurant but if it is anything like the rest it will be excellent. There are a lot of good restaurants around but this is the best Thai restaurant I have found in the Cleveland area.
(5)Richard H.
I am convinced that all the Thai restaurants around are under the same ownership. Mint Cafe, Charm Thai... Sweet Mango.. they all have the exact same menu and all are consistently awesome. The one thing about this place is that the carryout seems to be better than the dine in experience. I love the crazy noodles and if you haven't tried them, you should.
(4)Vern C.
Mango curry is great...great lunch special....Decorated well...fresh vegetables....
(4)Susan G.
My husband and I love going to this place. Service is good and the food is fresh! Love the fisherman's treasures and seafood madness. Sushi is awesome as well.
(5)pat k.
What a waste of money!! my husband and I decided to skip the typical New Year's Eve party, and have a quiet dinner at home. We hadn't had Thai food in quite awhile, and ordered take out from charm Thai. I hope the new year is much, much better than the food we purchased. Absolutely awful, complete waste of money. Pot stickers were tasteless and were soggy, the mango curry---yuk! The mango curry and pad Thai both awful-the chicken was dry and I found two pieces of shrimp - that's all in the mango curry dish. Never thought a restaurant that calls itself Thai could screw up such a simple entree as pad Thai. Please don't waste your money. My New Years resolution-no more charm Thai food!!!
(1)Kevin S.
We've been eating at this place since it opened up, so it must be over a dozen visits or so now. While it sits in a strip mall next to a Dunkin Donuts, typical of a Parma establishment, the interior decor is sharp and attractive. Every dish has always been tasty, and beautifully presented. I absolutely love a number of the dishes, particularly the yellow curry (with chicken-excellent), and the scallop & eggplant dish. I must admit I haven't tried many other main dishes or the sushi, because I come specifically when I want one of these two dishes. My wife and kids love the mango fried rice - an oft ordered dish for them. Dinner portions are large, and the appetizers have always been tasty (with an exception of the soft-shell crab tempura, which we didn't care for). Service is always attentive. We recommend it often to our friends - and to you!
(5)janet p.
Good for Cleveland, mediocre for Thai in other cities
(3)Erin R.
like the old adage goes, a good tom kha gai is hard to find. charm thai's is up there in terms of delicious (though NOTHING will top surin in atlanta for me.) my dad and i went here for dinner a few weeks ago, and i was pleasantly surprised by how good it was, especially considering its random location next to a giant eagle get go and a dunkin donuts. the interior is clean and really gorgeous and open. it wasn't crowded, but it was also a sunday night. i had the tom kha (duh) and massaman with tofu and brown rice (yes!). the portion was HUGE and really excellent. i am ruthless when it comes to reviewing thai but this was truly some of the best i've had in northeast ohio. my dad had the crazy noodle, and i was almost kicking myself for not ordering it because it was so colorful and also delicious. i would probably be here constantly but for the fact that i live in lakewood. service is attentive and super-helpful and the prices are affordable. for the portions and sheer deliciousness it is worth it. luv u charm thai. please never leave.
(5)T L.
I want to say this place is the on my list of the Top two best Thai restaurants in the Cleveland area. The pad thai dish is truly authentic (my Thai friends from Thailand told me so). Get the country pad thai dish, my favorite. I haven't tried many of their dishes, but you can't go wrong with the country style pad thai and the basil fried rice. My friends who are non-Thai enjoy the curry dishes and the panang dishes as well. LOL at the previous poster who said that he/she didnt like Thai food and rated this restaurant poorly...of course if you dont like Thai food you arent going to like it duh. Anyways Ive been to many local Thai restaurants and Charm is one of my favorites. I am originally from Chicago and I know good Thai food. Their fried ice cream is pretty good as well.
(5)Christina L.
Went here several weeks ago. We got the duck choo chee and the crazy noodle. Food was very good. Service was very quick and their prices are very good. I liked how the waiter was very attentive and provided great service but did not check on us so much that it gets annoying. We're definitely coming back here again.
(5)Melanie M.
I thought I already reviewed this place, but looks like I missed it! I've been here two or three times so far, and have to say the food is great!! I love the spices, the portions are good sized, and the staff is very friendly.
(4)Stephen W.
The Mango Chicken Curry is very good! I recommend this place to anyone that wants authentic Thai food at a very reasonable price.
(5)vineeta r.
Just checked out Mint in coventry, gave it 2 stars. Pales in comparison to Charm Thai- yum!
(5)Johnny A.
I normally don't eat Thai food. This was only the second time ever trying it actually. The first time was a pretty good experience and this one went pretty good as well so now I'm 2 for 2. Spicy enough just like I wanted it. Big portion of noodles and chicken. Not overbearing at all. The sushi was fresh as well. The ice tea was terrible. Winner for the most part.
(4)D W.
Started off on a bad note. The place was almost empty yet I stood at the door for over 5min without as much as a "we'll be with you in a minute". Once the food started arriving it picked up a little though. The miso soup was some of the best I've had. After that, the sushi appetizer (5 piece chef selection) arrived. It was good, the sushi was fresh. For my main course I ordered the Duck choo chee. I wasn't too sure about it at first, but the more of it I ate, the more I liked it. My main issue with it was the undercooked vegetables. Maybe the reason they didn't get cooked thoroughly was because they were cut in chunks so big that I had to cut each carrot and squash piece into three more pieces just to fit them in my mouth. they were such big chunks that some of them were still cool and raw in the middle. Over all I was not upset with my dining experience, but it was just an average meal.
(3)Emilie U.
It was worth the car wheels turning for 36 miles to get to this authentic Thai restaurant. The interior is sophisticated and colorful, yet quiet and welcoming. The service was attentive and gentle. The Pad Thai, Country Style was exquisite in its appearance and taste, with perfectly blended Thai spices and ingredients. I can not wait to go back and try another dish or two, as recommended by a Thai patron at an adjoining table. I would love to have this place plunked right into Chagrin Falls. I would be there every day! I highly recommend, if you haven't noticed yet. :-)
(5)Ana C.
Very good food! There were four of us and each had different appetizer and a meal and everything was just excellent. Prices are reasonable and food very authentic. Also we had three deserts. My mango with sticky rice was a very pleasant surprise. My husband had those banana chocolate rolls and they were great. Our server looked a little unexperienced but he sincerely tried to do a good job. The food quality compensated lack of good English. Overall, I would recommend this place. Very reasonable.
(5)Brian C.
Had house salad and the spicy authentic version of pad thai... great meal! Would go back again!
(5)Kelsey B.
A lot of women from my church love to come here so I decided to take my husband to try it out this past weekend. The staff and managers here are great. We were both somewhat new to Thai food, so the older sweet lady manager came over and helped us decide on some menu choices. The steamed chicken potstickers were amazing. In fact they were so good that I couldn't even snatch up a photo before they were gone. My husband got the hot beef entree. Overall he liked it, but said that the beef was a little tough. I got the beef Bangkok curry. Very delish. The meat was super moist, practically falling apart in the dish. The curry did pack a punch though...which I wasn't expecting. My mouth was burning for at least an hour after dinner. Overall, the food and ambiance was good. Giving 4 stars, since we thought the side portions of rice were too small to accommodate the amount of curry/entree. Would we go back? Probably. Just have to prepare our palette for the spice.
(4)Heather H.
Very, very delicious restaurant I went to in a whim with a friend who was in town. Every dish we got was absolutely delicious. The pricing was pretty reasonable for this kind of food. I believe I ordered a mango curry, which was delicious. My friend got some kind of duck dish, which was also amazing. I tried one of their sweet milk teas... which was good! They also make a good bubble tea.
(4)Mike B.
I've only tried the Pad Thai and some of the sushi items and they were all very solid. I've read that they have removed the sushi which is a shame but the Thai options are worth a try. It's a decent lunch spot in the Seven Hills area.
(3)Steve L.
A lot of cool trinkets are set all around this place, it was set up very nicely. Very cozy place. They have a jellyfish there in a tiny tank, its fake though. Everyone was extra friendly during our visit. Menu had one or two Vietnamese dishes, Pho and maybe another. A sushi menu as well, I stuck with the Pad Thai(traditional), it was excellent. One down side to this place is arriving, its like a video game that keeps changing routes to keep you out. I don't know who constructed that parking lot, but they need to go somewhere very high, I mean YouTube vide "stairway to heaven" high and jump ever so gracefully. You have to enter from the street, drive through the gas station, cut across Dunkin Doughnuts drive-thru then park. Horrific! After all that work just to park, anyone who eats here earned their meal upon successful arrival. youtube.com/watch?v=tgO4…
(4)Shelly C.
Ate here today! Loved it. The pad Thai is delicious, the duck is amazing and the sushi is wonderful!! The service is always fast and friendly. They put a lot of thought into the decor so it's nice to eat inside or you can carry out. They have a full bar with good cocktails and a wine and beer list also. Love this little hidden gem!
(5)Spunk K.
Got take out for the first time. Hubby got sweet and sour chicken with rice. I got pineapple chicken with udon noodles. This was not what we expected. Firstly, the sauce was very soupy and thin, but the veggies looked fresh. The noodles were very thick, reminding me of worms. Never had these before so not sure if they are supposed to be like that. After a few bites, I decided I really didn't like the taste at all. The carrots were under done and hard. The veggies would have been tasty but drowning in the soupy sauce, if you could call it that, ruined those too. The chicken was okay, but ick with the soup. Hubby didn't like his anymore than I did. Sorry but we won't go back.
(1)Cyndi M.
Used to be good they sold the place now not so good and they don't even have sushi anymore which was the best thing that they had
(2)Tom P.
Food is always fresh and the service is great. Parma doesn't have many non chain restaurants and I think this is one of the best. Duck red curry is wonderful.
(5)Anthony A.
Used to be great... Not so much anymore. Dined in with my wife, and I had the country style pad thai. I like it spicy. It came out grainy and warm. Not spicy at all, and not very good. Very disappointed. Won't return
(1)M C.
My hubby and I went here for lunch based on a friend's recommendation. One big plus was that our waitress was great, very personable and friendly. The husband got the $8.25 Pad Thai and I ordered the$13.00 Broadview Maki and the $12.00 Rainbow Maki. I later noticed when I checked their website that the Rainbow Maki does not include avocado. I think this was an attempt to skimp down on the fish. While my hubby liked his Pad Thai, he didn't think it was anything special. The sushi tasted fine but 1/2 hr later my stomach began to hurt. I had nothing to eat prior to lunch. Luckly I didn't have to visit a bathroom. I just don't think that I would make the trip to visit this restaurant gain. Nothing special. Just o.k.
(3)Jenna H.
This place is the bomb!!! I was introduced by a friend who kept begging me to try it, as she was already a huge fan. Man am I glad I Iet her talk me into it! My work is 5 minutes away and I now eat lunch here once a week. I always crave it! I get the country style pad thai, which is the best pad thai I have ever tasted. It is a spicier version of pad thai and is perfection. I have ordered pad thai other places that I still love, but it's never the same. You can order it on a scale of 1-5 stars of spicy and 2 is just enough kick without making your tongue burn off as you eat it. I have tried 3 stars before and had to blow my nose from the heat clearing out my sinus' the whole meal. I am so glad charm thai is so close to where I work!!!
(5)Kim K.
I've been here two or three times and the meals have been consistent each time. Not true for the service but that can be expected anywhere. Good selection on the menu with prices you'd expect to pay at any similar Thai restaurant. I would definitely go back.
(4)Rose T.
Love this place! Have been numerous times and everything I have ordered has been great! My favorites are the country pad thai, mango fried rice and red curry. Great little gem in Parma!
(5)Laura S.
I have only eaten at Charm Thai once. I had the pad Thai which I wasn't a big fan of. The sushi was delicious though. But what brings me back at least a few times a month is their bubble teas! They are one of my favorite things and Charm Thai is one of the only places near me that has them. Some of my favorite flavors are honeydew and taro. If you have never had one before, try one!
(5)D I.
Solid option for good Thai food in seven hills area. We weren't expecting this place to be very good, but after two meals we'll keep coming Friendly service. Great hot tea. Good ingredients and fresh, real flavors - not just syrupy sugary junk you seem to get at every other Asian restaurant in the area. I had fried duck in a curry sauce the first time. Crispy, juicy, perfect duck in a spicy curry. Liked it a lot The basil fried rice was perfect with excellent basil flavor and spice. Would get both again. I've had better basil rolls before but they aren't bad here. Lot of lettuce.
(4)Karen W.
Really good Thai food in Parma? In a strip mall? This was the initial reaction we had to this suggestion, but Sweetheart and I met 3 friends there for dinner a few nights ago, and it was great. Now, I could eat Thai every day, but Sweetheart is less enamored of it. We both opted for the Crazy Noodle dish - hers vegetarian, mine with chicken and shrimp. We each loved our respective versions. We shared a bunch of appetizers with our friends - spring rolls (maybe called basil rolls?), scallion pancakes, crab Rangoon, and itty-bitty egg roll things. All of the appetizers were good, some were even really good, but they weren't oh-my-word-call-my-mother delicious. For entrees, we had the aforementioned Crazy Noodles, spicy Pad Thai, something with scallops, and some sushi and pot stickers. Reports on the sushi and pot stickers were good. I tried the spicy Pad Thai, and it was tasty - not super spicy. The scallops didn't meet my standards, but I'm from Maine... The flavor of the sauce on the scallops was tasty. All five of us were happy with our meals. I also had a decent gin and tonic from the bar. Service was good, and it was a comfortable and pleasant atmosphere. Ignore the distracting typos on the website's menu, and just go get some really good Thai food in Parma.
(4)Lindsay K.
Pretty delicious overall. Love their fried rice! I do wish they had more sushi options. I will be back again!
(4)Jen I.
I've eaten here twice now and will say it's delicious! Great service, nice atmosphere, and good generous portions of food! A great place for Thai cuisine!
(5)Sharon K.
Got yellow curry when I was here with a friend~ Really good, I just do not think cherry tomatoes go with curry. I hope to come back again, want to try this place out more than the other curry places nearby.
(3)German F.
There must have been a change in ownership as they longer serve sushi. The portions have dwindled and price stayed same. Not worth the money....too bad because it was a good place for Thai cuisine.
(2)Jessica C.
We used to love the food here. But my friend and I went today and the food was really not that good. I got Chicken Pad Thai and it tasted like they dumped half a bottle of lime juice in it, I couldn't even eat half of it. The spicy pad Thai ordered by my friend was bland and not spicy. She also had tofu in it when she ordered chicken and shrimp. We ordered the crab Rangoon appetizer and again it was just ok. For a $30 meal I'm left feeling hungry and disappointed, especially when we went out of our way to come here and we're so let down. We won't be going back again.
(2)Michael S.
Come here for the sushi not for the Thai. The Pad Thai is pretty bad. Lacks flavor and they barely put any sauce on it. Pretty disappointing. However, their sushi is great. I recommend the Naruto and the Crunchy Roll. The restaurant is nice. It's normally pretty quiet. It's a cute space.
(4)Deanna E.
I will have to try this place again and try a different dish. I got the red curry with vegetables and the spice level was so weak. I also got a pineapple smoothie that was pretty good but there was some sort of after taste that was kinda sodium like. The decor is great, unexpected from the outside. Not a typical cheesy Asian place, very polished. The service was not bad but not great. They open at 11am and we got there at 11:30, there were a few tables but not even half full, and I felt rushed. I understand trying to turn tables but this was a bit much. I will repeat maybe after lunch hours.
(3)Elizabeth D.
Simply put: I'm addicted and I don't know how to stop. I've always loved Pad Thai, but I've never been addicted. Now thanks to Charm Thai, I'm completely smitten. I've honestly never had anything but the Vegetarian Pad Thai, but it's the best I've ever had. Everything is incredibly fresh. The veggies are nice and crunchy; not the soggy over-sauced mess you get at some places. One warning though: if you ask for something spicy, they're not going to kid around. I'd highly recommend this place to anyone. For those used to Parma's chain restaurants, this is really a gem.
(5)Em D.
I ordered the Chicken Pad thai to go and the food was ready in 15 minutes and hot. I have never had Pad Thai here before so I thought this would be the place to order it from based on the reviews. I really enjoyed the entree and flavor. It did have a heavy lime flavor but I enjoyed it.
(5)Steve B.
I am new in town and was delighted to discover Charm Thai within 5 minutes of my house. The building itself looks pleasant and clean. The woman working the counter was very helpful as she gave me every menu they had and invited me to sit at a table as I decided. I ordered the Basil Chicken with Jasmine Rice. ($11.95) The order was quickly prepared and I was on my way. The meal was ample in portion and was all high quality ingredients. Long story short - great meal with good fresh flavor. I will a regular in the years to come. Very satisfied!
(4)Ferris B.
Went back for a 2nd trip since my first meal was so divine. Again I was very pleased. Service was very good again. This time for an ap we got the Tempura Shrimp roll. It as literally the best sushi roll I have ever had hands down. I even sushi all over the country NYC, Chicago, LA, San Francisco, as well as other CLE. places. This one was THE best. Tender hot shrimp with bean sprouts and fish roe. It was fresh and delicious. Got the green tea bubble tea again bf had coconut both very good. I can't to go again and try more sushi!
(5)Brian F.
Just completed my first visit, must say the food was awesome some of the best if not the best I have had since I moved back from Vegas
(5)Anthony V.
We had reservations here 2 weeks in advance for a birthday dinner and when we arrived, our seating arrangement was so jacked up. We were seated way in the back and our whole party was seperated by awkward seating arrangements. Majority of the people were sat in an L shaped booth while the rest of us were in our own booths. We had 4 different seating areas which made it not fun at all. First impressions its a clean, dimly lit place with a friendly staff. Attire is a little more on the higher end of casual. They offer food from thai, chinese, and japanese (sushi). They have a full liquor/beer bar including xmas ale! (5 dollars ea) The rest of our friends finally arrived looking around all confused on where to sit, as we're not all together. The food finally came out.. MmMmm luckily their food made up for all this disappointment so far. We got some sushi and curries along with rice and other chicken dishes. The sushi was surprisingly good for a thai place lol. The curries were mediocre and calamari was pretty good. All in all.. This place was okay. I just wish they have had planned our reservations out better. They should have placed us in the front on the long table. If you're going to eat here just come in smaller groups I guess. The service on the other hand is amazing. The staff were all friendly and had smiles on their faces. The food is good for a local thai place in the area and the location is pretty easy to find. If you're looking for a truly authentic thai experience look elsewhere. It's more of a modern day americanized thai place. Id totally recommend this place for a quick fix on your thai/japanese craving though if you're in the area. I drove 45 minutes so my expectations were high from all these reviews on here.
(3)Brent M.
The ambiance is great, kind of quiet. The food is delicious. Probably not cheap enough to eat at every day for dinner but it's a great place to take out-of-towners who want Thai food. If they've never had it, this is a perfect introduction. If they have had it, they won't be disappointed.
(4)Zarina V.
I love their hot and sour soup, pad Thai, and crazy noodle!!! And sushi is fresh and yummy!!!
(5)Joe S.
Just had my first meal, and probably my last at this place. I ordered the Pad Thai as part of a take-out order. For $11 bucks, my expectations weren't that high, but it was hard to get over the portions being so small. If you've ever had one of those weight-watchers microwave meals, that was similar in size to the container I received. Perhaps when dining in, they give you more? My bigger concern is that they don't do a good job removing the veins of their shrimp. Of the three pieces of shrimp that came with my meal, all of them still had at least half of their veins still in place. Maybe other folks don't mind eating that, but I find it nasty.
(2)Amanda C.
I recently ventured into the Thai cuisine world and this place was a great restaurant to kick it off. My friend lives down the street from here and recommended it to me. It is a nice place and to be honest I felt a bit under dressed. She ordered a few things for us to share and try. Everything was good! The portions are def big enough for one hungry person. We ordered two types of rolls and some pad thai that was extra spicy upon request- yum! Thai tea and a small to-go container for late light leftovers and I was good to go
(4)Jaime W.
I went here to order to go one day because I heard from a friend that there's this new Thai place that just opened up down the street from where I live. I ordered their country pad thai - the portion is plentiful and for the price worth for. I wanted extra peppers and they didn't even charge me for it which I found pretty cool. What threw me off was when we made reservations for a separate occasion (Valentine's Day) around 7:30pm. The place wasn't really packed, it was a moderate evening. In other words, there were several tables but plenty of wait staff. Service is a big thing for me when I go out to eat so I didn't get that here. There were only 3 of us and literally, was sitting for about a couple of minutes and we didn't even get menus. We had to ask for them. The menu selection wasn't really that impressive and I think it's overpriced. FOOD tasted good and portions were perfect. Not really a WOW factor for me. We ordered the following dishes: 1) Duck Choo Chee - portion was a-ok, the dish was cooked great and it had a kick to it that i was looking for 2) Mango Fried Rice - tasted like there was curry cooked in it, it was good. 3) Chicken Ginger Basil - tasted like it is, the chicken was tender and not overly dry. Plenty of ginger in the dish All came with a choice of 2 sides: We picked Jasmine rice, but there were 5 other type of rice and noodles which I found it unnecessary. They had "sticky rice". I give it 3 stars because if the service was a bit better and the host was a little more helpful in giving recommendations then it'd be a 4 star. Plus, the food was AMERICANIZED. Not authentic. Decor in the place is intimate and great to bring a group of friends or a date. They do have a sushi bar, and full bar service. But overall, I wouldn't come again because I like authenticity and I didn't get that here. It was too overpriced and I only came here because I wanted to try eating there vs ordering out.
(3)Jackie W.
I ordered a couple lunch menu items to go: the country style pad thai and a green curry chicken. After reading the reviews I was eager to try the pad thai. It was great! The sauce is sweet and spicy. It had shrimp, chicken and tofu, some vegetables and topped with crushed nuts. A great value for the price. The green curry felt like a warm hug! It was creamy, sweet with a little heat. The sauce on the rice was pure comfort food. I cannot wait to go back and try more!!!! Definitely check this place out!
(5)Jessi N.
I was in the area after going for a hike, so we stopped here for lunch. The decor at the restuarant was nice and clean. It was decently crowded for a Saturday lunch but we still got seated right away. I ordered the pad see ew and my friend ordered the pad thai off of their lunch menu. While the dishes were decent, I wasn't that impressed. I thought my dish could have more flavor and (maybe I was just really hungry) the dishes seemed a bit small. I also ordered a taro smoothie which was pretty good. There are definitely other options for more flavorful Thai food and better prices.
(3)Abhishek D.
Country pad thai was good. The spice level was adequate and it was flavorful. Would recommend the fried ice-cream too.
(4)kris p.
Yup I'm a fan. I've tried a variety of menu items and have found them all to be delicious. There are some 'Chinese' items on the menu for the less adventurous, but for those who love a good Thai curry they do a pretty good job. I've also made a meal or two here purely from the sushi bar. They have interesting specials that they ad to the menu while supplies last. They recently had urchin roe that was presented in a nice simple maki roll. Turns out Urchin roe is not my thing, but most of the sushi places around don't even offer it so I was more than happy to see it available and knock it off the need-to-try list. Lately I've discovered that I really prefer my sushi somewhat plainly prepared. Sashimi and simple maki is just fine with me. I'm just not in love with batter-dipped-deep-fried-honey-glazed-cream-Âcheese-and-Krabstick rolls. Fortunately I've found the menu here to be accommodating and very reasonably priced. The place is cute and the wait staff seem to be cheery and on the ball. The kitchen works like a machine and even the sushi seems to come out with little wait time. OK so there are two nitpicks. 1. I chose to sit at the bar while they prepared my take away one day. During the 10 minutes or so I waited neither of employees behind the bar asked if i wanted to order a drink while I waited. Thought that was weird. 2. I ordered the Seafood Madness once and here's what I have to say about it. A.The name is stupid. B. I bit down on a hunk of mussel shell among the veggies, and it kinda hurt. C. It was not "** spicy" as the menu claims. When a Thai place says a dish is "** spicy" it should make my eyelashes sweat. Bottom line is I will be back again and again and I enthusiastically recommend it to others.
(4)Chris S.
Alright went back here when my partners were in town. They crapped on the wine but they can do that because it makes them feel good about selves. We again started off with the Basil Spring Rolls and the Chive Pancakes. Both are awesome. Must haves. I once again had the Green Curry but we also got the Mango Curry and a Basil Thai Curry but i couldn't find it on the menu. Again, the Currys here are awesome. You won't be disappointed on the food that is for sure.
(4)Lauren S.
The Pad Thai is extremely fresh with an amazing light, citrus flavor. Great portions for the price too.
(5)Kenny Y.
I was pleasantly surprised by this place! So, it's actually very difficult to make a good pad thai, which makes it a good barometer for the quality of thai cuisine. We've been to multiple thai places in the Cleveland area, and we've had pad thai that was too sweet, too mushy, too dry, as well as one that had an all-around off-taste. Here, the pad thai is nice and moist with the right level of sweetness, maybe slightly runny, but altogether very well done. The charm fried rice tasted pretty decent too. We were, however, a bit disappointed by the chive pancakes - they tasted thick and doughy. The whole place smells of incense, which bothered my girlfriend a bit. But overall, I would rank this as one of the better thai places in the area.
(4)Melinda G.
Considering where this place is located this is pretty good Thai food. My top two things I keep coming back for are: the Country Style Pad Thai(spicier) and Thai Style Basil. Hands down delicious and slightly addicting. No really I order take out from here probably once a week. Can't talk about the service b/c I always get take out but everyone I've dealt with has been very pleasant. Back to the Pad Thai - I've tried the few around the city: Ty Fun in Tremont, Sweet Mango in Berea and Strongsville, Tea House Noodles Downtown and I gotta say, I keep coming back to Charm Thai. The country style is that addicting! It also helps that it's 10 min. from my house. Highly recommend!
(5)tom t.
So yummy! Lunch was quick and really good and reasonably priced. Definitely will come back
(5)EJ T.
My wife and I had a nice time tonight. The atmosphere is pleasant and quaint. The service is prompt and polite. Well come back.
(4)Marty L.
We had the Pad Thai and the Crazy Noodles! The dinner was excellent and I will go back again ASAP! The atmosphere was very nice, clean, and welcoming. Great place for dinner with friends!
(5)Mighty N.
The real stand out was the appetizer "mixed plate variety of appetizers"...WOW. just outstanding side sauces, truly. the beef and chicken stay on this dish was succulent and flavorful; the steamed shumai dipped in the hot/sweet sauce was YUM... Sweet attentive wait staff, my lemongrass chicken entre was juicy and flavorful, not so spicy hot it couldn't be eaten, just spicy but enough to make your sinus open up a hair. my companions beef and macadamia nuts was very good. Our dessert was fried ice cream I can only give an average rating.
(4)P W.
Charm Thai is much better than Thai Gourmet and one of the only two options within a 5 mile radius for a Thai lunch. Charm Thai has high ceilings and is kind of a fancy interior for a strip mall. The menu is very similar to Thai Gourmet. They also offer sushi. The menu is somewhat limited and hosts the usual mainstays. My favorite lunch has been the Thai Basil Chicken. It is usually helpful to ask for the hot chili sauce if you like spicy food. The service was excellent and the people working there seemed to enjoy their jobs. Unlike the dudes at Thai Gourmet who seem like they are on their 19th nervous breakdown on each lunch rush. I wish some of the chaos from that restaurant would spill on down the road south to Charm Thai. It is a very peaceful and serene lunch getaway without all of the corporate chatter you have to deal with when dining at the lunch hour in Independence.
(4)Gina C.
Got takeout this past weekend. Had gotten takeout once before a few years ago and was pleased then, and had heard good things since. However, we weren't impressed this time. For starters, the online menu doesn't show prices, which is annoying for a place that does a lot of takeout business. Our group ordered a soup, a couple appetizers, a few chicken dishes, a shrimp dish, and a pad thai. The chicken satay appetizer was well-liked, but none of the rest got very good reviews. The sweet and sour chicken was disliked, and the pad thai was bland and really heavy on the peanuts. My buckwheat noodles were overcooked. Average price was about $15 per person, which didn't seem like a good value. I ordered the Mango Paradise entree, and it contained just 3 shrimp. The one good thing I can say is that they offer a broader variety of sides than most Asian takeout restaurants (udon, rice, angel hair, and buckwheat noodles, and jasmine and brown rice). And they can make fried rice with brown rice, which is nice.
(2)Cec P.
tried Charm because of a Cleveland Blog that mentioned it. I got the Pad Thai and Basil rolls with sauce on recommendation of the lady working the register. (very nice and friendly). The food here is delicious and plentiful. I've had Pad Thai at many places and Charm has an authentic freshly made Pad Thai. The rolls were also perfectly made with fresh carrots, basil, shrimp and lettuce. Fresh and crispy. I had enough left over for another meal. I would like to try more items on the menu ,but afraid I will order the Pad Thai over and over. I did not eat in the restaurant, but will check it out soon. Looks clean and nice decor. Prices are good. Visited September 2013
(5)Mark L.
Definitely weird seeing a Thai restaurant in Parma, in this area. It doesn't quite belong, but I do hope it lasts and helps the people in the area broaden their horizons. With Japanese, Thai, and even Korean restaurants in or around the city, Parma is REALLY coming into its own. You actually get an even bigger sense of "Why is this here?" when you walk in. The decor is very modern industrial, seemingly reserved for big city restaurants (NYC, Chicago, DC). I love it. The service is good. The menu is identical to that of Sweet Mango, and I can't remember if I heard that it is the same owner. It wouldn't surprise me, although the food quality takes a small hit, and the price is a bit steeper (business isn't quite as booming as Sweet Mango). The pad thai here is good, again considering where you're at. If you're willing to drive a few more miles, there are better, cheaper options. I have tried a few other dishes but I'm a pad thai man and this more than does the job if I need to grab a quick takeout dinner. If you're in the area and are craving Thai food, Charm Thai is more than capable of delivering the goods (figuratively). Sweet Mango and Map of Thailand are better options if you really want to treat your taste buds.
(4)Scott S.
Great pad thai, decent service, overall nice place. The bathroom doesn't make sense at all... just go in, it's bizarre. I'm trying not to hand out 5's this year, but I really love this place. Improvement would need to come from better service and touching up the ambiance.
(4)Alicia B.
I know, it's beside Dunkin' Donuts in Parma, but really - please try it! We've eaten in and had take out. The Crab Rangoon is perfect. They aren't the huge, over-fried Crab Rangoon that come from Chinese delivery, they are delicate, crispy, and not-too-sweet. The Country Pad Thai is a spiciness that is just-right and all off the fruit fried rice dishes (pineapple, mango) are really delicious. The Beef Macadamia is also very good. Overall, totally surprising for the location and the best thai food that I've had in the area.
(5)Steven S.
I am incredibly picky when it comes to Sushi & Sashimi there are only a few places in the area where ill eat these and Charm Thai is one of them. There is a good variety to choose from here and everything I have tried has been very good. As far as the rest of the menu goes I have only tried a couple entrees here; The Chili Duck and Basil Chicken. Both were good and were portioned perfectly. The Bubble Tea smoothies are good too, I'm a big fan of the green tea variant. They also offer brown rice as a side which is great. The decor is typical for a place like this nothing special, the service has been consistently nice and fast. I really do not have anything negative to say about Charm Thai I would recommend it to anyone especially to to those who enjoy Sushi & Sashimi as much as I do.
(4)Teddy B.
I stopped in Charm Thai after dealing with rusty metal all day. After walking in, I felt under dressed and just settled on getting some Pad Thai to go. It was pretty good. Medium sauce, not heavy, not light...good on taste, lots of vegetables. Could've had some more Tofu but then again I am a former (and on my comeback tour) tofu-off champion. The menu had typical Thai choices and some Indian as well. I do hope I get to try more of them. Lovely décor and atmosphere including a sushi bar too. Next time I'll sit down and dine rust or no rust.
(3)Jason V.
Dinner for four at Charm Thai. Started off with the Steamed Shumai and was pretty severely disappointed--seemed more like the kind of stuff one would pop in the microwave instead of having at a restaurant. Things did not get any better with the "Hot and Soup Soup," which might be better known to some as Tom Yum Soup: The broth was good and just the right heat level (for me at least, and admittedly I don't like things too spicy), but the shrimp, mushrooms, and other ingredients were in far too short supply. I heard positive things about the Seafood Coconut Soup, but did not try it myself. As for main dishes, the Pineapple Fried Rice was pretty solid, but I've had it better at other area Asian restaurants. The Pad Thai seemed to be pretty par for the course. The Beef Macadamia was alright, but I probably would not get it again. I really liked, however, the Duck Choo Chee. The curry sauce was very good (again, not too spicy for my own tastes) and went well with the boneless sliced duck. The restaurant environment is very inviting and definitely has a relative upgrade in style over what one usually expects out of an average Asian eatery. One slight problem is that we happened to visit on a cold winter night, and the restaurant seemed to have difficulties keeping warm (likely compounded by the high ceilings). Overall, Charm Thai is a definite step up from your average takeout, but I thought that it suffered food-wise against some of its area peers.
(2)Steven W.
We got the fresh basil rolls, pad thai, and mango fried rice. Absolutely delicious. Classy atmosphere, attentive service, and very clean. A+... just wish they were located a little closer :)
(5)P S.
If there was one more reason to need a teleportation device, Charm Thai is it. The sushi was fresh and so tasty, our spring rolls light and delicious, my friend's curry dish was just superb. The service was very friendly and quick and even though we stayed past closing time, we weren't given the bum's rush. Now all I need, is one in Lakewood. Charm Thai: further proving that some of our country's best food is found in strip malls.
(4)Jeremy C.
We have eaten here 3 times since moving to Cleveland and it is our favorite place to eat so far. The service is always excellent and the food is second to none! I would recommend that if you have a chance to try this place out, DO IT!!
(5)Edward A.
If I was Parma Mayor Dean DiPiero, I'd be pretty huffy after reading the majority of reviews, which have the common theme, "It's a pretty darn good place that you shouldn't expect in PARMA!!!" But the reviewers are right, nice place with a very friendly staff, an unpretentious but elegant atmosphere, and consistently tasty food. I don't eat a lot of Thai food, but I'm always happy with my meal. For this neck of the woods, this is one of the culinary highlights.
(4)Eric K.
I was a bit worried as we pulled into the parking lot to see that this restaurant was attached to an empty storefront and a Dunkin' Donuts. My fears were calmed as we were seated and the smell of garlic, lemongrass and peanuts began wafting out of the kitchen. The food is absolutely fantastic. Slightly Americanized Thai food in freakin' Parma. Servings are huge, the veggies are fresh, the decor is nice, and the waitresses are on the ball. Sadly, I didn't get to the sushi because the servings were too big for me to eat any more. The appetizers were all spot on, and the steamed dumplings were among the best I've ever eaten. The Spicy Duck is awesome, the skin is crispy and snaps as you bite into it, the sauce is pleasantly warm and sweet. The Duck Choo Chee is a beautiful curry dish, and my only complaint is that the skin was not as crispy as the spicy duck's. The Lemongrass Chicken is very Americanized, and safe even for grandma's palate. I cannot wait to go back, and I hope that this charming establishment survives the construction on Broadview Road.
(5)Ayad R.
I'm in love with this place's chive pancakes. For a while, I've been on the lookout for good scallion (green onion) pancakes, and this, certainly, fits the bill. The sauce is great, too.
(5)Manoa H.
PROS: Americanized Thai food that's edible...in PARMA. Pretty large servings. Decent-sized, airy interior, good for groups. Cute, mod decor. (I'm a sucker for colorful lamps, soft light and dark wood paneling.) CONS: Food ranging from sub-par to very mediocre at best. Spotty follow-up on the part of the wait service, even when the place is practically deserted. AMBIANCE: Casual fine dining. Intimate/romantic and classy but not imposingly ritzy. SECRET AWESOME DISCOVERY: Mixing in a side of udon with the duck choo chee dish=amazing marriage of texture and flavor. ... Wow. Why are the ratings for this place as inflated as Pam Anderson's tits? The ratings for this place are waaaaaay too high. Even 3 stars is being generous--it's really 2 stars in my experience with Thai food, but (not to continue the broken record of my fellow Yelpers) it's Parma for chrissakes. That there's Thai food in Parma is a notable feat in itself. Hence the extra star. Dinner for two: Appetizer: soft shell crab tempura Entrees: Country Pad Thai and Duck Choo Chee with udon as side Extra side: jasmine rice The appetizer was probably our least favorite. Unless you're a huge fan of soft shell crab or chomping through soft shells and savoring a fishy taste, you can safely pass on this palette teaser. The mango salsa was syrupy but decent. Could've been turned up a notch by switching out the iceberg lettuce for something more textured and fragrant like arugula, frisee, lollo rosa, or even just some chard or romaine to counter the sugar of the mango and the fishy-ness of the crab. Another thing that threw me off was that it was only one huge piece of fried crab, cut in half. I was expecting finger-food-type strips of tempura crab, not one crab, halved. So definitely not something to order for a party of more than 2 people. The Country Pad Thai was decent but on the bland side and not spicy at all (yikes). We literally couldn't take another bite till the waiter came to our rescue with some authentically strong, chili flake sauce. The dish came with shrimp (with shells on), unwieldy, slab-like chicken breast slices,overly dried out fried tofu cubes, plenty of green onions (which I liked), and a small slice of lime to add some much-needed zest to the dish. Could've been vastly improved with more spice, lime juice, bean sprouts and crushed peanuts/peanut sauce--all of which were so sparingly used that I honestly thought they had omitted them entirely. And finally, the Duck Choo Chee was better, taste-wise, but overboard on the coconut milk. The sauce, in which soggy-skinned fatty duck morsels, bell peppers, and carrots were swimming, must have been at least 85% pure coconut milk. Everything was tasty, creamy, and overwhelmingly coconut-y--which may be a good thing, if you're really into coconut. Our side of plain and dry udon--which we'd expected to come in soup as it's traditionally served--turned out to be the best addition to the coconutty dish. Mixed in the sauce, the thick, textured Japanese noodles offered a nice counterbalance to the creaminess without absorbing the sauce too much. Try it! You'll agree. If this place is capable of making anything slightly authentic or good, it might be available off-menu via direct orders with the chef. Till I find a way to get in on that super secret off-menu selection, I'd rather go hungry than come back, next time an Asian food craving hits me in Parma.
(3)Irena G.
I love this place. The service is always good, the workers pleasant and prompt. The bubble tea smoothies are all very delicious!
(4)Bert W.
If you want as close to real Thai as you can get, go have Kwan make you something at Thai Kitchen in Lakewood. If you want fantastic sushi, go to Parallax in Tremont or Shuhei in Beachwood. If you want food like Charm Thai, save yourself the trip and just go to your local chain restaurant. My experience at Charm Thai left a lot to be desired. Firstly, if I were to rate this place on food alone, I'd give it a 3. I had the crab rangoon as an appetizer and was very disappointed. The inside of the fried dumpling was too rich, the texture of the filling feeling like a spoonful of mayo. The flavor was also lacking any sort of oomph. For dinner, I tried their mango curry and it didn't fare any better than the appetizer. There was nothing necessarily wrong with the dish; it was just plain and boring. The curry didn't seem seasoned and the curry sauce was extremely thick and rich as well. I've had numerous coconut milk curries elsewhere before, but this was by far the thickest. It almost was like eating melted ice cream. Maybe I wouldn't notice this as much if the curry was properly seasoned, but it wasn't. I tried some of my girlfriend's spicy tuna and salmon rolls as well - standard sushi menu items. This was by far the best tasting part of the meal. It wasn't anywhere near the best sushi I've had, but it sure was better than everything else I tried that afternoon. Now, the reason Charm Thai was brought down to two stars was due to service. The girl who greeted us was unenthusiastic and stone cold. Our server was even worse: He mumbled when he spoke making it difficult to understand him, he brought out our dinners separately a few minutes apart, he was inattentive and never came after serving us to see if things were okay or if we needed anything, and he was super slow in getting our check/returning my card (mind you, we were leaving at 5pm well before any type of dinner rush where things could be slowed down). Looking around, the other servers seemed to care just about as much as ours and I didn't see a single person smiling there. I've been a waiter and cook at multiple restaurants in the past and generally empathize with the waitstaff because I understand it's a tough job and it's really easy to have a day where everything goes wrong. However, this visit to Charm Thai was truly unacceptable and was an awful experience.
(2)Marissa K.
I always get the curries. The mango or the green are their best. Veggie fried rice was okay, kinda bland to me.
(5)Amy T.
Their red curry and crazy noodles were both excellent. The staff seems to have a grasp of food allergies, which is a bonus. They are willing to make accommodations for their guests. There is a nice atmosphere without seeming strip mall, and I think it would be a nice place to go on a date. There is definitely a cozy feeling without it being tacky. I have eaten in and gotten take-out and been happy with service both times.
(4)Ricky C.
I have only ate at a couple Thai restaurants so my experiences are limited. That being said this place is great. I have had the country pad Thai, a couple curry dishes and the Crazy Noodle dish and they have all been great. The country pad Thai is my favorite. I have not tried the sushi but I have heard great things about it. Highly recommended ESP in an area where there isn't a large variety of unique high quality restaurants.
(5)