One of my absolute favorite soup places downtown! The fact that I work in Tower City makes this place the best in the Fall, Winter or Spring when the weather isn't so great outside. Their options of soups are incredible and each of the ones I've tried have been delicious. Their salads and sandwiches are huge for the price. The service is always so quick and everyone working there is very friendly. There is nothing better than the tomato tortellini soup with a grilled cheese sandwich on a rainy cold day. Or a fresh spinach salad on a hot summer day. I haven't tried anything here that I haven't fallen in love with and the price is very reasonable.
(5)
Andrea U.
I am staying at the Renaissance Marriott so... 1. Super convenient location!! 2. The Ruben was amazing!!!!! 3. They gave my Preggy new soup when it was too salty for her at no charge!!! This place is really nice, super clean and very welcoming. The lady who changed out Preggy's soup even checked on her to make sure that soup was better which she and the bun seemed to really like.
(5)
Seana G.
been going here for years. one of the best soup spots in the area. I have never been disappointed. I have even tried a few here that I normally wouldn't eat and was not let down. They have very fast service and the place is very clean.
(4)
Nancy K.
I had a delicious white bean turkey chili. The bowl only cost me $5 and it was served with a fantastic piece of bread. The service are also very friendly and are speedy about processing orders. I'll definitely be back again!
(5)
Marc B.
I've been here probably twenty times, but sad (or proud) to say I've only ever ordered one item - pint of beef chili, with cornbread or their rustic italian. Order a side of jalapenos and you're good to go. Good size chunks of beef, an assortment of beans and other veggies, and you have one of the best chilis in the state. Make sure to go before 12:30 to ensure they don't run out! The staff here is exceptionally helpful and friendly, and offer samples of soups in case you can't make up your mind.
(5)
Crystal P.
I work in Tower City and Susy's is my favorite lunch spot. Their soups are hearty and flavorful, especially the Chicken and Dumpling. A bowl served with your choice of a roll or cornbread muffin for around $5 is a great deal.
(4)
Frank H.
The sandwiches and wraps are ok but the soup is where Susy's excels. The chicken paprikash and chicken dumpling are entire meals by themselves.
(4)
Carl R.
It took 20 minutes for them to bring me a Chicken Salad Sandwich. The food is okay, nothing spectacular by any means. Tower Deli has better breakfast and friendlier employees. If you need a bite for lunch and this is your only option, then by all means get a sandwich or a wrap. The chicken salad was bland, although the cashews were a nice touch.
(2)
Carl P.
Great selection of soup and the quality is very good and $5 lunch is a great sweet-spot for lunch. I frequent the location in the Halle building since I work around Playhouse Square. I particularly like the Chicken Paprikash, Lobster Bisque, Tomato Tortellini, Black Bean. And REALLY the best part is Jeff - the man that runs the show in the Halle location is super friendly and fun ta' boot. However, I just went down today and apparently no longer works there. OHHH so sad. I hope it's good for him though but I will not likely go down as much after Jeff is gone. :-(
(5)
Anthony T.
I eat here ahbout 3-4 times a week. Super good and people are nice.( The bread lady does get mad from time to time because i don't get bread because they don't have butter) This is a wonderful place to eat at lunch so don't skip it.
(5)
J W.
The soup was fantastic, however it could have been the fact I was freezing from being out in the cold. Salad was marginal. The service was typical for a deli type fast food restaurant. The pricing was average. Good for a quick bite, but not going to be on my frequents list.
(3)
Jeffery W.
The soup here is second only to their staff. Working downtown Cleveland near 14th and Euclid I frequent the soup stand in the Halle Building. They have a guy that runs this stand; Jeff, from morning until something like 2pm, when it closes for the day. This guy is the friendliest, more polite; helpful restaurant employee I have ever come across; anywhere. Yeah its just a soup stand with several varieties of homemade goodness. The soups are outstanding (the sandwiches overpriced and just fair. Love the Broccoli Cheese, Lobster Bisque, and Clam Chowder. Stop down and see Jeff; he will make sure you have a sample of everything they are offering that day and have you smiling or laughing your way to your seat. I suspect it wont be long before a someone rolls by and tries to hire this guy!
(4)
Allyson S.
This place, by far, has the best breakfast burrito I've ever had! Everything is made hot and fresh. Nothing comes from the package. YOU MUST TRY IT :)
(5)
Allison K.
This would be a 5-star review for the small cart that they have set up in the basement food court of the Halle Building closer to E.14th and Euclid if it wasn't for the creep working the cash register who wouldn't leave this young lady alone! He shook my hand, asked my name, and made other comments that went past friendly into creep zone. BUT the soup is so damn good (tomato tortellini im lookin at you) I'm gonna have to go back as the weather gets colder and either pray Creepy Cashier isn't there, or get in and get out as quick as possible.
(4)
Rhonda O.
One of my favorite places! Clean, great food and always consistent. My favorites are the Caesar Salad, Turkey Ciabatta, and the Grilled Cheese with Bacon and Tomato. Great people and so much positive energy!
(5)
Glenn N.
My girls came downtown to have lunch with me. This was our first time eating there. The staff were nice but not very helpful and were either clueless or were not willing to tell us about their menu. Our food was good and the service was quick, but is was not really memorable. I had an egg salad sandwich and a cup of clam chowder. I will comeback again to have lunch but when my girls come downtown to eat with me I think we will check out East 4th.
(4)
melanie l.
Favorites are broccoli cheese and chicken paprikash. Never tried the sandwiches, soup is so filing on its own i never ventured out.
(3)
Rach A.
Great soups for lunch, however, it is a bit pricey. I think a grilled cheese and a cup of soup is 8 bucks. I would be happy to pay that price if they ever got my order right. I have stopped going there due to their lack of consistency. If you order a sandwich or a salad be prepared for something to go wrong; trust me, I warned you. Also, on a side note I do believe this is a religious affiliated restaurant ( I am pretty sure all of these people go to the same church and one of them is a pastor). When you sit in the dining area you will see pictures of Jesus and a painted picture of "they kingdom come". I am not sue if you want to spend your money there knowing that, just thought I would throw it out there.
(2)
Rodney W.
Susy's serves up some yummy soup each and every day. I used to visit frequently when they were located on Public Square, but I have yet to visit their new location inside Tower City. Anyway, in addition to the soup, the sandwiches and salads are pretty good too. I've eaten many a chef salad here and never been disappointed - they're made fresh daily. I've tried their egg salad wrap, it's yummy, if not a bit on the small side. Most of the time, I'd get a soup and sandwich combo. All of the soups are really good.
(3)
Antonio R.
Had the club sandwich and chicken noodle coop. Both were very good!
(4)
Jessica B.
First of all, kudos to Susy's for NOT being located in the food court. Makes this place so classy, haha. Anyway, BEST SOUP EVER. I love the Chicken and Dumpling soup, the Minestrone and the delectable Chicken Paprikash and Chicken with Wild Rice. The service is super fast, if you beat the lunchtime rush, and the soup is always spot on. The bread's always a little tough for me, but I can overlook it because the soup is so awesome. This place is a hidden gem. Visit as often as you can.
(5)
Morgan R.
Jessica made me laugh with her food court comment. Yes, I am so glad this place isn't in the food court after that local news expose...(you are probably better in the dark). Susy's is a welcome addition to those of us in the office buildings around Tower City. If it's cold or rainy expect the line to be out the door, but it does move quickly. Tuesdays and Thursdays are also popular because everyone loves the Chicken Paprikash. There is a lot of variety each day, which I love. Overall the quality is pretty good, too. I think the only soup I haven't liked here was the gumbo (too much okra slime). The rolls aren't much to write home about (generic, store bought type) so I usually opt for the crackers. They also offer a variety of fresh made sandwiches. I like the grilled cheese with tomato and bacon. Pass on the smoothies though, they have a lot to be desired.
(3)
Sara Z.
This is a quality place! The chicken dumpling soup is great and portions are large, you won't walk away hungry. Aside from the food, the staff is the best! On one occasion I went on a Saturday and didn't realize they had just closed. I had just wanted to get a Pepsi and the woman working was so sweet she went ahead and gave it to me anyways despite being closed. This is a great place with friendly staff and yummy food; and its nice to get away from the chain places.
(5)
Jessica R.
I can see how people like this place. It's cute, cozy and comfortable. It has free wifi and it's located in an ideal spot for the business lunchers. I was excited when I walked in because I'm totally a soup/salad/sandwich person. Even though there were about 10 soups on the menu, I was disappointed with the selection. And they only had one vegetarian soup--black bean. Everything else was chicken and beef based. I don't eat red meat, or pork. I don't mind chicken, but I'm really picky about it and it has to be whiter than white. I ended up ordering a chicken salad sandwich on white and a cup of chicken noodle soup. The cashier couldn't hear anything I said for some reason and she kept asking me the same thing over and over again. What type of bread? White, please. What type of bread would you like? Um, white. Thanks. Type of bread for your sandwich? I don't get it. It wasn't that loud in there and I spoke clearly each time. The chicken noodle soup was full of dark meat chicken, gross. I ate around and slurped up the broth and waited for my sandwich. It came, and was also full of dark meat chicken. Gross. The bread was soggy and wtf are those green things in my chicken salad? Grapes? Disgusting. I had to dissect the sandwich and scrape off all the gross shit and then reassemble it. I would have trashed the whole thing but I was starving. The only reason I give this place 2 stars is because there's free wifi (but then again, I think that it's all throughout Tower City) and the guy that brought out my sandwich was really upbeat and always had a smile on his face, asking me a couple times if everything was alright and if he could get me anything--rare for a counter service type of place.
(2)
Craig L.
Great soup....great variety.....really really friendly staff. I wrote a quick tip and I'll post it here that every third Friday of the month they have Manhattan Clam Chowder. When I don't go out for lunch, this is my first choice. Its the old Panera Bread and located away from the nasty roach laden food court. They also offer 4 different sizes of soups.
(5)
Heidi W.
Awesome soup staff is fantastic especially Jeff : )
(5)
Bhaskar T.
Best place in tower city for ppl working tower city office bldgs. You'll get yummy and healthy soups. I bet u visited couple of more times after ur first visit. I love chicken and dumpling, paprikashi, veg chilli and black beans soups.
(5)
Leslie R.
This place is AWESOME! Had the lobster bisque and had a food orgasm! YUM! Also had the honey mustard chicken wrap which was good, too. This place is a must for anybody visiting Cleveland. It's in Tower City, next to the Renaissance Hotel.
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Brunch, Lunch Parking : Garage Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Has TV : No Waiter Service : No Caters : Yes
Alisia A.
One of my absolute favorite soup places downtown! The fact that I work in Tower City makes this place the best in the Fall, Winter or Spring when the weather isn't so great outside. Their options of soups are incredible and each of the ones I've tried have been delicious. Their salads and sandwiches are huge for the price. The service is always so quick and everyone working there is very friendly. There is nothing better than the tomato tortellini soup with a grilled cheese sandwich on a rainy cold day. Or a fresh spinach salad on a hot summer day. I haven't tried anything here that I haven't fallen in love with and the price is very reasonable.
(5)Andrea U.
I am staying at the Renaissance Marriott so... 1. Super convenient location!! 2. The Ruben was amazing!!!!! 3. They gave my Preggy new soup when it was too salty for her at no charge!!! This place is really nice, super clean and very welcoming. The lady who changed out Preggy's soup even checked on her to make sure that soup was better which she and the bun seemed to really like.
(5)Seana G.
been going here for years. one of the best soup spots in the area. I have never been disappointed. I have even tried a few here that I normally wouldn't eat and was not let down. They have very fast service and the place is very clean.
(4)Nancy K.
I had a delicious white bean turkey chili. The bowl only cost me $5 and it was served with a fantastic piece of bread. The service are also very friendly and are speedy about processing orders. I'll definitely be back again!
(5)Marc B.
I've been here probably twenty times, but sad (or proud) to say I've only ever ordered one item - pint of beef chili, with cornbread or their rustic italian. Order a side of jalapenos and you're good to go. Good size chunks of beef, an assortment of beans and other veggies, and you have one of the best chilis in the state. Make sure to go before 12:30 to ensure they don't run out! The staff here is exceptionally helpful and friendly, and offer samples of soups in case you can't make up your mind.
(5)Crystal P.
I work in Tower City and Susy's is my favorite lunch spot. Their soups are hearty and flavorful, especially the Chicken and Dumpling. A bowl served with your choice of a roll or cornbread muffin for around $5 is a great deal.
(4)Frank H.
The sandwiches and wraps are ok but the soup is where Susy's excels. The chicken paprikash and chicken dumpling are entire meals by themselves.
(4)Carl R.
It took 20 minutes for them to bring me a Chicken Salad Sandwich. The food is okay, nothing spectacular by any means. Tower Deli has better breakfast and friendlier employees. If you need a bite for lunch and this is your only option, then by all means get a sandwich or a wrap. The chicken salad was bland, although the cashews were a nice touch.
(2)Carl P.
Great selection of soup and the quality is very good and $5 lunch is a great sweet-spot for lunch. I frequent the location in the Halle building since I work around Playhouse Square. I particularly like the Chicken Paprikash, Lobster Bisque, Tomato Tortellini, Black Bean. And REALLY the best part is Jeff - the man that runs the show in the Halle location is super friendly and fun ta' boot. However, I just went down today and apparently no longer works there. OHHH so sad. I hope it's good for him though but I will not likely go down as much after Jeff is gone. :-(
(5)Anthony T.
I eat here ahbout 3-4 times a week. Super good and people are nice.( The bread lady does get mad from time to time because i don't get bread because they don't have butter) This is a wonderful place to eat at lunch so don't skip it.
(5)J W.
The soup was fantastic, however it could have been the fact I was freezing from being out in the cold. Salad was marginal. The service was typical for a deli type fast food restaurant. The pricing was average. Good for a quick bite, but not going to be on my frequents list.
(3)Jeffery W.
The soup here is second only to their staff. Working downtown Cleveland near 14th and Euclid I frequent the soup stand in the Halle Building. They have a guy that runs this stand; Jeff, from morning until something like 2pm, when it closes for the day. This guy is the friendliest, more polite; helpful restaurant employee I have ever come across; anywhere. Yeah its just a soup stand with several varieties of homemade goodness. The soups are outstanding (the sandwiches overpriced and just fair. Love the Broccoli Cheese, Lobster Bisque, and Clam Chowder. Stop down and see Jeff; he will make sure you have a sample of everything they are offering that day and have you smiling or laughing your way to your seat. I suspect it wont be long before a someone rolls by and tries to hire this guy!
(4)Allyson S.
This place, by far, has the best breakfast burrito I've ever had! Everything is made hot and fresh. Nothing comes from the package. YOU MUST TRY IT :)
(5)Allison K.
This would be a 5-star review for the small cart that they have set up in the basement food court of the Halle Building closer to E.14th and Euclid if it wasn't for the creep working the cash register who wouldn't leave this young lady alone! He shook my hand, asked my name, and made other comments that went past friendly into creep zone. BUT the soup is so damn good (tomato tortellini im lookin at you) I'm gonna have to go back as the weather gets colder and either pray Creepy Cashier isn't there, or get in and get out as quick as possible.
(4)Rhonda O.
One of my favorite places! Clean, great food and always consistent. My favorites are the Caesar Salad, Turkey Ciabatta, and the Grilled Cheese with Bacon and Tomato. Great people and so much positive energy!
(5)Glenn N.
My girls came downtown to have lunch with me. This was our first time eating there. The staff were nice but not very helpful and were either clueless or were not willing to tell us about their menu. Our food was good and the service was quick, but is was not really memorable. I had an egg salad sandwich and a cup of clam chowder. I will comeback again to have lunch but when my girls come downtown to eat with me I think we will check out East 4th.
(4)melanie l.
Favorites are broccoli cheese and chicken paprikash. Never tried the sandwiches, soup is so filing on its own i never ventured out.
(3)Rach A.
Great soups for lunch, however, it is a bit pricey. I think a grilled cheese and a cup of soup is 8 bucks. I would be happy to pay that price if they ever got my order right. I have stopped going there due to their lack of consistency. If you order a sandwich or a salad be prepared for something to go wrong; trust me, I warned you. Also, on a side note I do believe this is a religious affiliated restaurant ( I am pretty sure all of these people go to the same church and one of them is a pastor). When you sit in the dining area you will see pictures of Jesus and a painted picture of "they kingdom come". I am not sue if you want to spend your money there knowing that, just thought I would throw it out there.
(2)Rodney W.
Susy's serves up some yummy soup each and every day. I used to visit frequently when they were located on Public Square, but I have yet to visit their new location inside Tower City. Anyway, in addition to the soup, the sandwiches and salads are pretty good too. I've eaten many a chef salad here and never been disappointed - they're made fresh daily. I've tried their egg salad wrap, it's yummy, if not a bit on the small side. Most of the time, I'd get a soup and sandwich combo. All of the soups are really good.
(3)Antonio R.
Had the club sandwich and chicken noodle coop. Both were very good!
(4)Jessica B.
First of all, kudos to Susy's for NOT being located in the food court. Makes this place so classy, haha. Anyway, BEST SOUP EVER. I love the Chicken and Dumpling soup, the Minestrone and the delectable Chicken Paprikash and Chicken with Wild Rice. The service is super fast, if you beat the lunchtime rush, and the soup is always spot on. The bread's always a little tough for me, but I can overlook it because the soup is so awesome. This place is a hidden gem. Visit as often as you can.
(5)Morgan R.
Jessica made me laugh with her food court comment. Yes, I am so glad this place isn't in the food court after that local news expose...(you are probably better in the dark). Susy's is a welcome addition to those of us in the office buildings around Tower City. If it's cold or rainy expect the line to be out the door, but it does move quickly. Tuesdays and Thursdays are also popular because everyone loves the Chicken Paprikash. There is a lot of variety each day, which I love. Overall the quality is pretty good, too. I think the only soup I haven't liked here was the gumbo (too much okra slime). The rolls aren't much to write home about (generic, store bought type) so I usually opt for the crackers. They also offer a variety of fresh made sandwiches. I like the grilled cheese with tomato and bacon. Pass on the smoothies though, they have a lot to be desired.
(3)Sara Z.
This is a quality place! The chicken dumpling soup is great and portions are large, you won't walk away hungry. Aside from the food, the staff is the best! On one occasion I went on a Saturday and didn't realize they had just closed. I had just wanted to get a Pepsi and the woman working was so sweet she went ahead and gave it to me anyways despite being closed. This is a great place with friendly staff and yummy food; and its nice to get away from the chain places.
(5)Jessica R.
I can see how people like this place. It's cute, cozy and comfortable. It has free wifi and it's located in an ideal spot for the business lunchers. I was excited when I walked in because I'm totally a soup/salad/sandwich person. Even though there were about 10 soups on the menu, I was disappointed with the selection. And they only had one vegetarian soup--black bean. Everything else was chicken and beef based. I don't eat red meat, or pork. I don't mind chicken, but I'm really picky about it and it has to be whiter than white. I ended up ordering a chicken salad sandwich on white and a cup of chicken noodle soup. The cashier couldn't hear anything I said for some reason and she kept asking me the same thing over and over again. What type of bread? White, please. What type of bread would you like? Um, white. Thanks. Type of bread for your sandwich? I don't get it. It wasn't that loud in there and I spoke clearly each time. The chicken noodle soup was full of dark meat chicken, gross. I ate around and slurped up the broth and waited for my sandwich. It came, and was also full of dark meat chicken. Gross. The bread was soggy and wtf are those green things in my chicken salad? Grapes? Disgusting. I had to dissect the sandwich and scrape off all the gross shit and then reassemble it. I would have trashed the whole thing but I was starving. The only reason I give this place 2 stars is because there's free wifi (but then again, I think that it's all throughout Tower City) and the guy that brought out my sandwich was really upbeat and always had a smile on his face, asking me a couple times if everything was alright and if he could get me anything--rare for a counter service type of place.
(2)Craig L.
Great soup....great variety.....really really friendly staff. I wrote a quick tip and I'll post it here that every third Friday of the month they have Manhattan Clam Chowder. When I don't go out for lunch, this is my first choice. Its the old Panera Bread and located away from the nasty roach laden food court. They also offer 4 different sizes of soups.
(5)Heidi W.
Awesome soup staff is fantastic especially Jeff : )
(5)Bhaskar T.
Best place in tower city for ppl working tower city office bldgs. You'll get yummy and healthy soups. I bet u visited couple of more times after ur first visit. I love chicken and dumpling, paprikashi, veg chilli and black beans soups.
(5)Leslie R.
This place is AWESOME! Had the lobster bisque and had a food orgasm! YUM! Also had the honey mustard chicken wrap which was good, too. This place is a must for anybody visiting Cleveland. It's in Tower City, next to the Renaissance Hotel.
(5)