Nice promotion with 1/2 price milk shakes. No purchased needed. Very good, but not thick as we remember.
(3)
Joel E.
Not sure why this place has mostly bad reviews. Came here with the family and the service was very efficient. Our server took good care of us and we tipped well as a result. The food ... it's fast food. If I had to find something to complain about, it's the fact that I ordered a bacon cheeseburger and it came with, literally, a sliver of bacon about 2 inches long and 1/2 inch wide. Otherwise, it was not an out of ordinary experience. Would go back again.
(4)
Erica H.
Terrible service, not very clean, and staff is unfriendly. Food is okay, milkshakes are great, but i wouldn't recommend going here on a night out if you're looking for quality food and service.
(1)
Pati R.
Don't come in here expecting hot food. The service is so slow it was barely warm. We had to ask for our shakes 3 times before they were brought out even when the server said they were ready. For a Saturday afternoon they we're not that busy.
(1)
Wendy J.
Good product at a fair price, but this "to go" of fries (see photo) was seriously lacking - at least half empty, and no, I hadn't eaten any! Really dirty kitchen (floors and stainless steel) and restrooms not great (garbage overflowing), dining room ok except for floor that hadn't been mopped in a long time. Same problem getting seated as others have had. Good l'il burger w/portobellos but I would NOT return to this location.
(2)
Norie L.
Never been to a drive threw restaurant during the day where you pull up and are told they aren't open, you have to go inside. They also have a sign stating that there is a minimum wait of 10 minutes for any orders threw there. I thought drive threw is suppose To be faster.
(1)
Brittnie M.
My husband, daughter and I attempted to eat lunch here today... after waiting 15 minutes we still hadn't been seated or told someone would seat us soon or anything, we left. We rarely go here for just that reason... we actually refer to it as Steak and Wait!
(1)
Cassidy J.
Well I will be honest... the only thing I have ever gone for is the happy hour milkshakes.. which are honestly delicious for the price. I love the peanut butter banana. And you can't beat 1.75$ I have always received good service and the restaurant is clean.
(3)
Mel K.
I don't want to even give them one star but I had to pick something or i wasn't able to post. The website says open till 1am and I'm here at 11:50 pm and the staff was walking out and told me it was closed? Either update your website or get a new staff! Very unprofessional.
(1)
Jimmy A.
I am currently sitting at Steak and Shake at 10:16 on a Saturday night. There is a sign on the door saying they will be closing early due to a shortage of staff. I, along with some friends, waited for 5 minutes to be seated. Half the restaurant was vacant, yet they still had trouble seating me. After waiting to be seated, we waited upwards of 15 minutes for our first encounter with our waiter, and the encounter was distasteful to say the least. To start, I had to flag him down from across the establishment multiple times. He was impolite during our encounter, and he failed to execute the duties of an amateur waiter. Although I realize I am in a fast food establishment on a bad night, I at least would expect a polite and sorrowful waiter with the irrational wait for a supposedly fast food restaurant.
(1)
Nancy I.
Steak and Shake used to be such a great place to go for really good burgers at a decent price. BUT, today was my last trip there. I went through the drive-thru and ordered the Cheesy Cheddar Burger, no exceptions. I wish I knew how to post a picture but I am a non-technical person because I would love to show everyone the PANCAKE of a burger I received. There were not vegetables on my burger although I never said I didn't want them, the bun was completely smashed flat. There was some cheese between my two smashed flat burgers but the picture on the menu and what I received were not even close. What a disappointment. So much competition out there and Steak and Shake will never survive if they can't keep up the quality. It's a shame.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Parking : Private Lot Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : No Outdoor Seating : No Has TV : No Drive-Thru : Yes
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Debra V.
Nice promotion with 1/2 price milk shakes. No purchased needed. Very good, but not thick as we remember.
(3)Joel E.
Not sure why this place has mostly bad reviews. Came here with the family and the service was very efficient. Our server took good care of us and we tipped well as a result. The food ... it's fast food. If I had to find something to complain about, it's the fact that I ordered a bacon cheeseburger and it came with, literally, a sliver of bacon about 2 inches long and 1/2 inch wide. Otherwise, it was not an out of ordinary experience. Would go back again.
(4)Erica H.
Terrible service, not very clean, and staff is unfriendly. Food is okay, milkshakes are great, but i wouldn't recommend going here on a night out if you're looking for quality food and service.
(1)Pati R.
Don't come in here expecting hot food. The service is so slow it was barely warm. We had to ask for our shakes 3 times before they were brought out even when the server said they were ready. For a Saturday afternoon they we're not that busy.
(1)Wendy J.
Good product at a fair price, but this "to go" of fries (see photo) was seriously lacking - at least half empty, and no, I hadn't eaten any! Really dirty kitchen (floors and stainless steel) and restrooms not great (garbage overflowing), dining room ok except for floor that hadn't been mopped in a long time. Same problem getting seated as others have had. Good l'il burger w/portobellos but I would NOT return to this location.
(2)Norie L.
Never been to a drive threw restaurant during the day where you pull up and are told they aren't open, you have to go inside. They also have a sign stating that there is a minimum wait of 10 minutes for any orders threw there. I thought drive threw is suppose To be faster.
(1)Brittnie M.
My husband, daughter and I attempted to eat lunch here today... after waiting 15 minutes we still hadn't been seated or told someone would seat us soon or anything, we left. We rarely go here for just that reason... we actually refer to it as Steak and Wait!
(1)Cassidy J.
Well I will be honest... the only thing I have ever gone for is the happy hour milkshakes.. which are honestly delicious for the price. I love the peanut butter banana. And you can't beat 1.75$ I have always received good service and the restaurant is clean.
(3)Mel K.
I don't want to even give them one star but I had to pick something or i wasn't able to post. The website says open till 1am and I'm here at 11:50 pm and the staff was walking out and told me it was closed? Either update your website or get a new staff! Very unprofessional.
(1)Jimmy A.
I am currently sitting at Steak and Shake at 10:16 on a Saturday night. There is a sign on the door saying they will be closing early due to a shortage of staff. I, along with some friends, waited for 5 minutes to be seated. Half the restaurant was vacant, yet they still had trouble seating me. After waiting to be seated, we waited upwards of 15 minutes for our first encounter with our waiter, and the encounter was distasteful to say the least. To start, I had to flag him down from across the establishment multiple times. He was impolite during our encounter, and he failed to execute the duties of an amateur waiter. Although I realize I am in a fast food establishment on a bad night, I at least would expect a polite and sorrowful waiter with the irrational wait for a supposedly fast food restaurant.
(1)Nancy I.
Steak and Shake used to be such a great place to go for really good burgers at a decent price. BUT, today was my last trip there. I went through the drive-thru and ordered the Cheesy Cheddar Burger, no exceptions. I wish I knew how to post a picture but I am a non-technical person because I would love to show everyone the PANCAKE of a burger I received. There were not vegetables on my burger although I never said I didn't want them, the bun was completely smashed flat. There was some cheese between my two smashed flat burgers but the picture on the menu and what I received were not even close. What a disappointment. So much competition out there and Steak and Shake will never survive if they can't keep up the quality. It's a shame.
(1)