For fast food, this place has exceptional customer service. Usually when you go to "not so good" neighborhoods, the customer service is poor. But the ladies working here are hard working women. I think Wendy's is underrated. The Pub Chicken sandwich is ONE of the best chicken sandwiches I have had. If you're on the go and in the area, stop here at this Wendy's. P.s. But don't go to the McDonald's on Lindbergh.
(4)
Nicholas G.
What is wrong with the employees at this store? They are seriously the most rude fast food workers I have ever encountered. My partner, Jeremy, went there last week and waited 5 minutes in the drive thru and no one ever came on the speaker. He drove up to the window and was told that he would need to back to the speaker. Umm, no. He went somewhere else. I wish I could say that this behavior is surprising, but they have a long history of providing horrible service. I don't know that I have ever seen a smile on any employee's face or received a thank you or other pleasantry. I keep forgetting how bad the service is and going back. I don't expect the same service I would receive at a 5 star restaurant, but a friendly hello and thank you/have a nice day goes a long way. Instead, you get a scowl. They are out of more chances with me. I am done with them. This is especially sad since their new burgers are actually really good.
(1)
Jeremy C.
Went here after the Spice Challenge to get a frosty to cool down the heat and it was decent. I have been here before during the day and it is not a pleasant sight. Usually the tables look pretty bad and it is not the cleanest but with no one in the place it is easy to keep it clean. I thought it was funny that The girls (@Stephanie S. @Christine F.) liked to dip their fries in their frosty. I for one have never heard of this. I did give it a try and it was good but I wouldn't crave it or do it regularly. Good way to calm the burn of just a few bites of Level 25.
(3)
Annie K.
From start to finish this location is severely lacking in Customer Service and I get the idea management does not care how crappy the customers experience is. When I pulled to the window my drink was in the cashier's chubby little paw, outside the window a bit. The food was out the window before I had even gotten the drink in a holder. My order was wrong, wanted plain chicken sandwich and fries I received a fully loaded, minus lettuce chicken with a potato. My receipt had the order I placed, so it wasn't a misread but rather an "I don't care" attitude with a side of "How dare you complain. Can't you see I'm texting my bff about her baby Daddy being up in here with some other guys baby momma". This sad generation who live more for reali-stupid television and Snookie and the twits from Knocked up and stupid and 16. I had to drive back to the store and I went in. It was clear where the staff learned such impeccable customer service skills as the management seemed annoyed at me for actually wanting my correct order. Yeah, I'm difficult that way. They took the order and produced the correct one, but that took 11 minutes, cashier said because I ordered fries. I guess those natural cut fries were also fresh cut. Though I didn't bring it in, the drink was wrong. Ordered Coke, got a diet. I told manager I was just letting her know that my entire order was incorrect. I was told if I felt the need to mentioned it that I should have brought it in. I may be able to see the point, but I can suffer through a diet cola as that was not the major problem. From management down, positive customer service is a major issue at this location. Because this visit was not waving red flags, they were poking the customers in the face with those sticks the red flags go on. I do believe the motto best fitting the employees I had the experience of meeting should me, "We're here, were rude. we don't care about your food."
(1)
Sylvester T.
Great location will get you in and out through the drive-in and the value menu is really a value. check this location out! The employees are real friendly.
(3)
Jemmie W.
Sign for this Wendy's off of I-270. Lies. It's 1.3 miles from I-270. Avoid.
(1)
Allen L.
This one is going to be short and sweet. It's a national chain, so as long as the food is good, service is quick, and it's clean I am a fan. Wendy's was very clean, very tasty, and very quick. No problems here. :)
(3)
Allan C.
Since I've left work in this area I've been severely missing this location. This was by far the most consistent Wendy's in terms of service and food quality. Every single location has trouble dealing with that "everything" selection as if it's the most alien thing ever. I've frequently gotten my Jr. Bacon Cheeseburger or Baconator with everything here and never had any issue. I mean seriously, some minor training anywhere else would be nice. Also, this is one of those rare places where BOTH cash registers are actually running! Insanity!
(4)
Jonina S.
I love Wendys. Or so I thought until I frequented this establishment. The workers are not customer friendly. First, the person who takes your order speaks to you as if she can careless what you order as long as you order something. Then when you get to the window to receive your food they are practically flying your food out the window. I drove up several times and several times I saw my food dangling out the window. Lucky, I wasn't a crazy driver, I might have taken an arm off. Plus, I always order my daughter a kid's meal even though it's cost effective for me to buy a meal for myself and share it with her; nonetheless, I do it for the toy but on all accounts we never get the toy. I started to wonder did they run out? Then they should have told me when I ordered my food, right? I don't have time to ask them to put a toy in a kid's meal when it's implied, don't you think? Just saying.
(2)
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Address :8250 N Lindbergh Blvd
Florissant, MO, 63031
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : Yes Caters : No
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Tyler G.
For fast food, this place has exceptional customer service. Usually when you go to "not so good" neighborhoods, the customer service is poor. But the ladies working here are hard working women. I think Wendy's is underrated. The Pub Chicken sandwich is ONE of the best chicken sandwiches I have had. If you're on the go and in the area, stop here at this Wendy's. P.s. But don't go to the McDonald's on Lindbergh.
(4)Nicholas G.
What is wrong with the employees at this store? They are seriously the most rude fast food workers I have ever encountered. My partner, Jeremy, went there last week and waited 5 minutes in the drive thru and no one ever came on the speaker. He drove up to the window and was told that he would need to back to the speaker. Umm, no. He went somewhere else. I wish I could say that this behavior is surprising, but they have a long history of providing horrible service. I don't know that I have ever seen a smile on any employee's face or received a thank you or other pleasantry. I keep forgetting how bad the service is and going back. I don't expect the same service I would receive at a 5 star restaurant, but a friendly hello and thank you/have a nice day goes a long way. Instead, you get a scowl. They are out of more chances with me. I am done with them. This is especially sad since their new burgers are actually really good.
(1)Jeremy C.
Went here after the Spice Challenge to get a frosty to cool down the heat and it was decent. I have been here before during the day and it is not a pleasant sight. Usually the tables look pretty bad and it is not the cleanest but with no one in the place it is easy to keep it clean. I thought it was funny that The girls (@Stephanie S. @Christine F.) liked to dip their fries in their frosty. I for one have never heard of this. I did give it a try and it was good but I wouldn't crave it or do it regularly. Good way to calm the burn of just a few bites of Level 25.
(3)Annie K.
From start to finish this location is severely lacking in Customer Service and I get the idea management does not care how crappy the customers experience is. When I pulled to the window my drink was in the cashier's chubby little paw, outside the window a bit. The food was out the window before I had even gotten the drink in a holder. My order was wrong, wanted plain chicken sandwich and fries I received a fully loaded, minus lettuce chicken with a potato. My receipt had the order I placed, so it wasn't a misread but rather an "I don't care" attitude with a side of "How dare you complain. Can't you see I'm texting my bff about her baby Daddy being up in here with some other guys baby momma". This sad generation who live more for reali-stupid television and Snookie and the twits from Knocked up and stupid and 16. I had to drive back to the store and I went in. It was clear where the staff learned such impeccable customer service skills as the management seemed annoyed at me for actually wanting my correct order. Yeah, I'm difficult that way. They took the order and produced the correct one, but that took 11 minutes, cashier said because I ordered fries. I guess those natural cut fries were also fresh cut. Though I didn't bring it in, the drink was wrong. Ordered Coke, got a diet. I told manager I was just letting her know that my entire order was incorrect. I was told if I felt the need to mentioned it that I should have brought it in. I may be able to see the point, but I can suffer through a diet cola as that was not the major problem. From management down, positive customer service is a major issue at this location. Because this visit was not waving red flags, they were poking the customers in the face with those sticks the red flags go on. I do believe the motto best fitting the employees I had the experience of meeting should me, "We're here, were rude. we don't care about your food."
(1)Sylvester T.
Great location will get you in and out through the drive-in and the value menu is really a value. check this location out! The employees are real friendly.
(3)Jemmie W.
Sign for this Wendy's off of I-270. Lies. It's 1.3 miles from I-270. Avoid.
(1)Allen L.
This one is going to be short and sweet. It's a national chain, so as long as the food is good, service is quick, and it's clean I am a fan. Wendy's was very clean, very tasty, and very quick. No problems here. :)
(3)Allan C.
Since I've left work in this area I've been severely missing this location. This was by far the most consistent Wendy's in terms of service and food quality. Every single location has trouble dealing with that "everything" selection as if it's the most alien thing ever. I've frequently gotten my Jr. Bacon Cheeseburger or Baconator with everything here and never had any issue. I mean seriously, some minor training anywhere else would be nice. Also, this is one of those rare places where BOTH cash registers are actually running! Insanity!
(4)Jonina S.
I love Wendys. Or so I thought until I frequented this establishment. The workers are not customer friendly. First, the person who takes your order speaks to you as if she can careless what you order as long as you order something. Then when you get to the window to receive your food they are practically flying your food out the window. I drove up several times and several times I saw my food dangling out the window. Lucky, I wasn't a crazy driver, I might have taken an arm off. Plus, I always order my daughter a kid's meal even though it's cost effective for me to buy a meal for myself and share it with her; nonetheless, I do it for the toy but on all accounts we never get the toy. I started to wonder did they run out? Then they should have told me when I ordered my food, right? I don't have time to ask them to put a toy in a kid's meal when it's implied, don't you think? Just saying.
(2)