Been here twice now and the place sure is a great sports bar but it is a terrible restaurant. I give a one because I can buy the same beer all over the place and I want to give a two because of the pretty good service. I do give only a one because the wings are not that great and the rest of the food sucks.
(1)
Morris S.
If you're in it for wings and beer and sports on the TV, you really can't go wrong here. 'Nuff said.
(5)
Holly W.
We like going here but we need to stop until the food speed improves. Waited over 45 minutes on a non-busy Saturday mid afternoon for the following: 1 cheeseburger, 1 hamburger (but they put cheese on it when I said no cheese), mini corn dogs, 6 boneless wings, & a chicken wrap & after 45 min of waiting the food was cold. It's a recurring theme at this location slow slow for food to come out.
(2)
Suze S.
3 stars for the food. I award no stars for atmosphere or service. I WISH this place was nicer to eat at, because I do like their boneless wings, veggie boat and Buffalo Chips with the Queso sauce (it's not on the menu as an option- you have to ask- but it's SO good!) BUT- it's freezing cold (always!) at this location, the music/TVs are so loud that most of your conversation consists of "huh?" and charades. And the service is slow. So slow. Takes 10 min to get your first set of drinks, and heaven forbid you need a refill. If you read my other reviews, you'll see that I'm usually pretty fair, even generous about service, especially if the food is good. So, I'm not just some crabby witch; when I say cold, loud, and slow- I mean it!
(3)
Carl T.
I don't usually feel that it is work reviewing chains but I think that this one is worth at least mention. I absolutely used to LOVE BWW and have been coming here for 7-8 years. I am not sure if it is quality control as a brand or isolated to this one location but I have been very disappointed our last few visits. **I don't think the boneless wings actually have meat in them, they are about 70% breading and minimal (if any) chicken. **Last time there we waited roughly 20 minutes before being greeted (table in the bar) and then another 5-10 before getting water and menus. Usually the serve time on food is very quick, this time however after about 20 minutes we asked our waitress if our order was placed. She checked and came back with our plates within a couple of minutes. I am assuming all the food was up for a while as everything was cold. I am sure I will go back to meet a friend and have a beer and a few bone in wings at some point and hope the quality and service improves dramatically.
(2)
Jason W.
B-Dubs, oh how I have loved thee I ordered the lemonade, a friend the iced tea A salad and a basket of wedges, such a beautiful thing When the food arrives the wedges you did not bring You corrected the problem on the spot A few minutes later the wedges arrive, caution very hot. On my friends salad you put the wrong dressing I question to myself, on purpose you must be messing All things resolved, we eat our lunch fill Wait a long while for you to bring out the bill. Down the middle, on two cards we would split You managed to charge my card twice, you piece of shit. B-dubs, I really do like your food But I do not like the servers ineptitude
(3)
John A.
Go 1/2 mile down to Wild Bill's, better food, better prices, better specials and more TV's. I was a long time loyal customer, but when BWW keeps rasing their prices especially on Tue wing night, I'm done. A lost customer.. If you jerk around the customer they leave.
(1)
Dan S.
It's a BWW, so you know what you are going to get. The only issue I have here is that the service knocks it down a couple of pegs. Normally I am game for some delightful wings...just would like some delightful service to accompany it.
(2)
Jens M.
It's sooooo slow! It took 40 minutes for one order of wings! They don't even give you napkins! The two times I've been in this one and once in Eagan, the employees seem to have problems when choosing a table for us! What the heck? Never again! Two stars for the sauces!
(2)
Swan H.
Service was friendly, food prep time was slow. The dry spice wings were pretty good. Agree with a previous review who noted the lack of sauce on my traditional Buffalo wings. Salsa on the chips and salsa appetizer was a nice flavor. One major disappointment. I signed up for their promo thing, and have been deluged with e-mail (about one a day). When I went to cash in on a free appetizer, I was told that it had to be printed out...that the e-mail on my smartphone wasn't valid. There are a lot of places to get good food in this area, and many places with decent wings. BWW should remember that you don't get very many chances to send customers away in a pissed-off state because some suit in the corporate office doesn't understand customer service. I may go back some day for the fun of playing trivia, but I won't soon forget that we were denied a simple order of onion rings because BWW treasures its corporate policies that place the company ahead of the customer. Follow-up from mid-October: came in for trivia and discovered happy hour. Onion rings and chips/salsa were fine, but then ordered boneless wings and a burger. Food prep time was very slow, but we were playing trivia, so we weren't tapping our fingers. When the food finally arrived, the wings were only tepid.The server offered to remake the order, which she did (but only half the order, inexplicably). She did offer to comp to the wing part of our order, but when the bill arrived, nothing had been taken off. We brought this to our server's attention, but she took off only one order of 5 wings (there were 20 total). We called later, when we discovered this, and the manager ended up comping the entire meal. So they made it right, ultimately, but they couldn't get it right the first time.
(2)
Cody A.
The food is good as any other BWW the issue I had with this one was the TVs were unbelievably loud yes I enjoy listening to the game but I don't want to be screaming across the table to talk to my friends and family its louder then any sports bar I've been in. The customer service was really poor we were seated and our food arrive all in a fair amount of time but we had no silver ware we didn't see our waitress after we order our food for a while into eating she didn't even bring it out and the place wasn't even busy so I had to go hunt down silverware and there were probably 4-6 employees sitting around the silverware talking and they ignored me while I sat there trying to get some it was pretty ridiculous. The bathrooms were pretty disgusting as well either a toilet was leaking or there was pee everywhere and no one was cleaning it up. This location use to be great when they first opened but they are going down hill fast
(2)
N C.
The online ordering process is ridiculously inefficient. It took them 40 mins to get my order ready. People who ordered food while I arrived the restaurant got food before me. I don't recommend to use their online order system!
(2)
Karin M.
If you've been to one BWW, you've been to them all. I can think of worse ways to watch the Gopher game on a Saturday afternoon then with decent wings, buffalo chips and a Blue Moon. Service was ok, if not a little annoying with the constant up selling suggestions. For some reason, this location seems to get really loud at night - even more than other locations.
(3)
J T.
I love the wings extra crispy! This is a typical BWW. Has a great patio with a good view in the summer of the fountain next to the restaurant The food at this location has been good when I have visited. Cooked properly and without major waiting. The staff has been attentive and friendly. I like BWW keeps bringing in new menu items such as the fried pickles, and new sauces like the Thai Curry to keep the menu fresh.
(4)
Jack F.
I have been here twice and each time they seem to skimp on the wing sauce. Sauce is cheap, and the only item with more value added is the soda, which is well over 2 dollars. No thanks
(1)
Kimberly M.
We order BWW every Thursday, and this store just can't seem to get it right which is funny considering we order online and therefore, it's there in plain text for them to read. I e-mailed them once, and was given a 25$ credit to go back, and then they screwed it up again.... The food is good, and there is usually friendly service, just not accurate.
(2)
C N.
Don't believe the negative reviews. This bar is the friendliest in Stillwater and by far the best place to watch any game. The bartenders remember you (and your drink), the managers are responsive, they'll turn on any game you want, the wings are great and they SERVE FOOD UNTIL 1AM (ONLY BAR/RESTAURANT IN THE AREA THAT DOES!)!! I wish they had some healthier food options, but hey, I'll take it. Yes, the building is a bit difficult to get to, but that's not their fault. Find it and make it your regular bar...you won't be disappointed.
(5)
Kassi J.
Well, where do I start off at? From the over-crowed floor plan to the long waits, this place is the worst out of all of the locations I have eaten at. I don't like the feeling of sitting on other customers' laps. They try to crowd as many people as possible and give literally no space for movement once seated. My teenage daughter was treated like a child, given a child sized drink even though she clearly was ordering from a regular menu. They even tried to charge my kids for regular drinks when they both had kid sized drinks. I had requested regular sized drinks for my kids, but never got them. Let's move on to the food part. Orders came out either cold, drenched in BBQ sauce, or messed up. I suppose I should have seen that coming since I had to repeat myself two times to a waitress that was less than a foot away from my face when ordering. It's sad when cold foods come out warm and hot foods come out cold.
(1)
Jonathan M.
I liked this place, service was great and the food is whatever you'd expect out of any BWW.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Very Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Coat Check : No Smoking : Outdoor Area/ Patio Only Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Scott R.
Been here twice now and the place sure is a great sports bar but it is a terrible restaurant. I give a one because I can buy the same beer all over the place and I want to give a two because of the pretty good service. I do give only a one because the wings are not that great and the rest of the food sucks.
(1)Morris S.
If you're in it for wings and beer and sports on the TV, you really can't go wrong here. 'Nuff said.
(5)Holly W.
We like going here but we need to stop until the food speed improves. Waited over 45 minutes on a non-busy Saturday mid afternoon for the following: 1 cheeseburger, 1 hamburger (but they put cheese on it when I said no cheese), mini corn dogs, 6 boneless wings, & a chicken wrap & after 45 min of waiting the food was cold. It's a recurring theme at this location slow slow for food to come out.
(2)Suze S.
3 stars for the food. I award no stars for atmosphere or service. I WISH this place was nicer to eat at, because I do like their boneless wings, veggie boat and Buffalo Chips with the Queso sauce (it's not on the menu as an option- you have to ask- but it's SO good!) BUT- it's freezing cold (always!) at this location, the music/TVs are so loud that most of your conversation consists of "huh?" and charades. And the service is slow. So slow. Takes 10 min to get your first set of drinks, and heaven forbid you need a refill. If you read my other reviews, you'll see that I'm usually pretty fair, even generous about service, especially if the food is good. So, I'm not just some crabby witch; when I say cold, loud, and slow- I mean it!
(3)Carl T.
I don't usually feel that it is work reviewing chains but I think that this one is worth at least mention. I absolutely used to LOVE BWW and have been coming here for 7-8 years. I am not sure if it is quality control as a brand or isolated to this one location but I have been very disappointed our last few visits. **I don't think the boneless wings actually have meat in them, they are about 70% breading and minimal (if any) chicken. **Last time there we waited roughly 20 minutes before being greeted (table in the bar) and then another 5-10 before getting water and menus. Usually the serve time on food is very quick, this time however after about 20 minutes we asked our waitress if our order was placed. She checked and came back with our plates within a couple of minutes. I am assuming all the food was up for a while as everything was cold. I am sure I will go back to meet a friend and have a beer and a few bone in wings at some point and hope the quality and service improves dramatically.
(2)Jason W.
B-Dubs, oh how I have loved thee I ordered the lemonade, a friend the iced tea A salad and a basket of wedges, such a beautiful thing When the food arrives the wedges you did not bring You corrected the problem on the spot A few minutes later the wedges arrive, caution very hot. On my friends salad you put the wrong dressing I question to myself, on purpose you must be messing All things resolved, we eat our lunch fill Wait a long while for you to bring out the bill. Down the middle, on two cards we would split You managed to charge my card twice, you piece of shit. B-dubs, I really do like your food But I do not like the servers ineptitude
(3)John A.
Go 1/2 mile down to Wild Bill's, better food, better prices, better specials and more TV's. I was a long time loyal customer, but when BWW keeps rasing their prices especially on Tue wing night, I'm done. A lost customer.. If you jerk around the customer they leave.
(1)Dan S.
It's a BWW, so you know what you are going to get. The only issue I have here is that the service knocks it down a couple of pegs. Normally I am game for some delightful wings...just would like some delightful service to accompany it.
(2)Jens M.
It's sooooo slow! It took 40 minutes for one order of wings! They don't even give you napkins! The two times I've been in this one and once in Eagan, the employees seem to have problems when choosing a table for us! What the heck? Never again! Two stars for the sauces!
(2)Swan H.
Service was friendly, food prep time was slow. The dry spice wings were pretty good. Agree with a previous review who noted the lack of sauce on my traditional Buffalo wings. Salsa on the chips and salsa appetizer was a nice flavor. One major disappointment. I signed up for their promo thing, and have been deluged with e-mail (about one a day). When I went to cash in on a free appetizer, I was told that it had to be printed out...that the e-mail on my smartphone wasn't valid. There are a lot of places to get good food in this area, and many places with decent wings. BWW should remember that you don't get very many chances to send customers away in a pissed-off state because some suit in the corporate office doesn't understand customer service. I may go back some day for the fun of playing trivia, but I won't soon forget that we were denied a simple order of onion rings because BWW treasures its corporate policies that place the company ahead of the customer. Follow-up from mid-October: came in for trivia and discovered happy hour. Onion rings and chips/salsa were fine, but then ordered boneless wings and a burger. Food prep time was very slow, but we were playing trivia, so we weren't tapping our fingers. When the food finally arrived, the wings were only tepid.The server offered to remake the order, which she did (but only half the order, inexplicably). She did offer to comp to the wing part of our order, but when the bill arrived, nothing had been taken off. We brought this to our server's attention, but she took off only one order of 5 wings (there were 20 total). We called later, when we discovered this, and the manager ended up comping the entire meal. So they made it right, ultimately, but they couldn't get it right the first time.
(2)Cody A.
The food is good as any other BWW the issue I had with this one was the TVs were unbelievably loud yes I enjoy listening to the game but I don't want to be screaming across the table to talk to my friends and family its louder then any sports bar I've been in. The customer service was really poor we were seated and our food arrive all in a fair amount of time but we had no silver ware we didn't see our waitress after we order our food for a while into eating she didn't even bring it out and the place wasn't even busy so I had to go hunt down silverware and there were probably 4-6 employees sitting around the silverware talking and they ignored me while I sat there trying to get some it was pretty ridiculous. The bathrooms were pretty disgusting as well either a toilet was leaking or there was pee everywhere and no one was cleaning it up. This location use to be great when they first opened but they are going down hill fast
(2)N C.
The online ordering process is ridiculously inefficient. It took them 40 mins to get my order ready. People who ordered food while I arrived the restaurant got food before me. I don't recommend to use their online order system!
(2)Karin M.
If you've been to one BWW, you've been to them all. I can think of worse ways to watch the Gopher game on a Saturday afternoon then with decent wings, buffalo chips and a Blue Moon. Service was ok, if not a little annoying with the constant up selling suggestions. For some reason, this location seems to get really loud at night - even more than other locations.
(3)J T.
I love the wings extra crispy! This is a typical BWW. Has a great patio with a good view in the summer of the fountain next to the restaurant The food at this location has been good when I have visited. Cooked properly and without major waiting. The staff has been attentive and friendly. I like BWW keeps bringing in new menu items such as the fried pickles, and new sauces like the Thai Curry to keep the menu fresh.
(4)Jack F.
I have been here twice and each time they seem to skimp on the wing sauce. Sauce is cheap, and the only item with more value added is the soda, which is well over 2 dollars. No thanks
(1)Kimberly M.
We order BWW every Thursday, and this store just can't seem to get it right which is funny considering we order online and therefore, it's there in plain text for them to read. I e-mailed them once, and was given a 25$ credit to go back, and then they screwed it up again.... The food is good, and there is usually friendly service, just not accurate.
(2)C N.
Don't believe the negative reviews. This bar is the friendliest in Stillwater and by far the best place to watch any game. The bartenders remember you (and your drink), the managers are responsive, they'll turn on any game you want, the wings are great and they SERVE FOOD UNTIL 1AM (ONLY BAR/RESTAURANT IN THE AREA THAT DOES!)!! I wish they had some healthier food options, but hey, I'll take it. Yes, the building is a bit difficult to get to, but that's not their fault. Find it and make it your regular bar...you won't be disappointed.
(5)Kassi J.
Well, where do I start off at? From the over-crowed floor plan to the long waits, this place is the worst out of all of the locations I have eaten at. I don't like the feeling of sitting on other customers' laps. They try to crowd as many people as possible and give literally no space for movement once seated. My teenage daughter was treated like a child, given a child sized drink even though she clearly was ordering from a regular menu. They even tried to charge my kids for regular drinks when they both had kid sized drinks. I had requested regular sized drinks for my kids, but never got them. Let's move on to the food part. Orders came out either cold, drenched in BBQ sauce, or messed up. I suppose I should have seen that coming since I had to repeat myself two times to a waitress that was less than a foot away from my face when ordering. It's sad when cold foods come out warm and hot foods come out cold.
(1)Jonathan M.
I liked this place, service was great and the food is whatever you'd expect out of any BWW.
(4)