The Chain Gang! This is our later evening gotta have dinner in the mood for a steak what are you in the mood for place. Had the the sirloin MW, loaded mashed potatoes, and corn on the cob. The sirloin was well prepared and had the nice seasoned taste. The meal is what I have always come to expect from a middle of the road, reasonable priced, eatery. The service was outstanding as they returned often, filled everything, and smiled. Very good customer service that I have come to epect. Like Liz R. I was tempted to give them four stars.
(3)
Torrie M.
Chili's has really come a long way! They have a new and improved menu that features all of my favorite Mexican dishes, such as tacos, tostadas, & enchiladas. Their margaritas were always good, but now they serve it with exotic fruits and a plethora of unique flavors. The service is great and they offer happy hour from 4-6pm as well as a late night happy hour. I can't get enough of this place. Download their app and sign up for coupons as well!
(5)
Paul H.
Have been here several times in the last few months. Always sat at the bar and had great service. Glad to het the coupons for free appetizer which means always an abundance of food. Great tasting and have never been disappointed.
(4)
Lynn H.
It's been a while since I've been to Chili's. And it will probably be a while before I go back again. I just don't like their menu. While other chains like Ruby Tuesday and Applebees have revamped their menus to feature an extensive selection of healthy foods, Chili's has given a week nod to healthy food and still primarily features the same ol' artery-clogging Tex-Mex that they've been serving up for decades. Couple the old menu with slow service and you come up with... Meh. I've experienced better.
(2)
Chris S.
The chips & salsa are great. However, you better order them because you'll be waiting a while for your meal.
(3)
Jenny K.
My husband and I tried this place before our movie started at AMC 20 down the street, during happy hour. Upon walking in, I was greeted by a gentleman who later turned out to be our waiter. His name was Harold; he was very nice and attentive and seated us right away at the bar. I ordered a frozen Strawberry Margarita to start, per Harold's recommendation. It was so good! My hubby ordered his Blue Moon and we sipped away waiting for our food. It took a little longer than normal to get our food out. For the sake of picking out something quick and of minimal options to choose from, we did the 2 for $20 deal which included one appetizer and 2 entrees. It seemed a bit rushed once Harold realized we both finished our beverages and nothing had come out yet. When our appetizer finally did come out, our food came out 2 minutes later. I have to say...I hate that. There is no point in ordering an appetizer when this happens because all you'll want to eat is your actual meal. We ordered the fried cheese as our appetizer, which is 7 mozzarella sticks with marinara sauce. I love these in general, but these were ok and a "safe" option. They came out semi-warm, which indicated they had been ready for a bit before being brought out. I ordered the chicken fajitas for my entree and my hubby ordered the honey chicken crispers. The fajitas came out sizzling, as they should, and tasted good. The tortillas were soft and warm; everything tasted fresh. My husband enjoyed his crispers as well. They came with homestyle fries and a corn on the cob. They reminded me of the honey BBQ boneless wings from BDubs. Everything tasted very good and came out fresh. Overall, I liked our meal and enjoyed our quick stop in there. I wouldn't mind coming back, but I would hope to go at a time when it wasn't so busy. Our waiter was really trying his best to accommodate us but was given too many tables all over the place. Worth a try if you're in the area; you can't beat getting 2 decent meals and an appetizer for $20.
(3)
Dave H.
Kitchen is VERY slow, waitress apologizing to all customers. Stopped going there for about six months, went back again, still the same problem. I don't have 2 hours for lunch, won't ever be back
(1)
Jessica A.
Gave one star because I couldn't give zero! This place is horrible...bad service, dirty restaurant, and cold food. Seriously don't bother...there's another location in canton, not far from here...well worth the few extra miles for way better service!!
(1)
Ernie M.
I had not been to Chili's for years, but when I met some friends here for a change, I was pleasantly surprised by the current menu. I was not very hungry and saw the option of south west pair two (could have also had three) and I got two excellent tacos---one soft and one crispy and they were both great. The avocados on each were fresh and tasty. The whole thing was only eight bucks. I'll go to Chili's more often now.
(3)
Liz R.
Yes, we did Chili's... and I was tempted to give them 4 stars. So there! We got a $25 gift card for Christmas (sigh), and it didn't sound hideous to either of us tonight, so we thought 'what the heck?'. They're running a two for $20 special which equates to two $10 entrees and a free appetizer. Started with the roasted corn guacamole. Not bad! Large-ish bowl, served with tortilla chips and a similar sized bowl of their delicious smoky salsa. I ordered the Chicken Crispers for my entree. Five crispy, juicy fingers served with ranch and BBQ dipping sauces, plus an ear of corn (which tasted good and not defrosted) and cinnamon apples instead of fries. Ken had the half rack of baby back ribs with mashed potatoes. He ordered them Memphis dry rubbed but got regular BBQ. Our waiter immediately put in an order for the correct dish and left the ribs for us to eat. I know they'd just toss them, but it was nice to have such quick service to rectify. With Ken's beer our bill came to a bit over $25. Not a bad meal for the $7 we kicked in to cover the overage and tip!
(3)
Barry B.
My wife and I went for a lunch out and should have left just after we sat down. As we were seated we overheard the manager apologizing to other customers for the delay in getting there food. After ordering our food and waiting 30 minutes with no sign of our food. We stopped our missing server to inquire and were then visited by the manager letting us know they dropped my wife's meal on the floor and they we remaking it. Our food arrived shortly which was cold. Management needs to wake up at this location..
(1)
James M.
This place has really gone down hill in the last year. We have been eating there or getting take out occasionally since they built this Chili's over 20 years ago. But this was the last time. We got take out last night and not ready when promised. 15 minutes later we got it. Meanwhile other people showed up at the take out desk and although their orders were behind the desk there was no one there to handle the checkout. Then, although we only live 2 minutes from the restaurant the food was cold when we opened the package. The CF steak that I ordered (I have had that before) wasn't fit for shoe leather.
(1)
Laura L.
Was excited to go since its been a few years, but not what I excepted. The food was just OK, sure didn't get my moneys worth though. Won't go back anytime soon!
(3)
R B.
Last night went to Chili's, the food was good as usual. I had a steak and salad, my wife had a soup and large appetizer, and we watched the MSU bball game. what I wanted to post is what excellent service we had. The shift supervisor and the manager were both extremely polite, helpful and looked to do whatever they could so we would have a good experience. Thanks Chili's.
(4)
Nikki M.
I have experienced better, yes but this chili's is the most convenient so I know to expect less then 100% service but still it's a bummer. If you get carry out you have to be careful cause they will burn things or give you tortilla chips that aren't cooked all the way, cause most people aren't going to want to drive back up there and then wait for new food. The other bad thing with their carry out is they often say 20 minutes and really its about 45minutes so if you are in a hurry order way ahead or you'll be running late. Service inside is okay, the 2 for $20 promo is nice and they do have coupons on their website, something different day of the week, I think monday is free chips and salsa day... Worth a try if you arent in a hurry and/or can check your food before you leave.
(2)
M S.
The Quesadilla explosion salad is my guilty pleasure in disguise. I love it and get it at every Chili's I have been in across the US. I have always had wonderful service and the great prices make it easy to go out with my family a few times per month or more. The 2 for $20 promo is a great deal but a lot of food so be prepared for leftovers or go HUNGRY!! Enjoy
(5)
Jeff H.
We've had consistently good food at this Chili's and the prices are never too expensive. The portions are large enough to have some leftover for tomorrow's lunch and we usually have some kind of appetizer coupon. One of our favorites is the Crispy Honey-Chipotle Chicken Crispers.
(4)
Richard H.
Absolutely love this place. The customer service is second to none and friendly. I do plan on returning over and over!
(5)
James M.
This was the first Chili's location I ever tried. That was nearly 20 years ago. I have always liked Chili's, but there seems to be inconsistencies across the franchise chain. You usually get either a real good or a real bad one. This one is good, service, cleanliness & food all.
(3)
Maya C.
Gets worse every time! But, now, I am sure I will not return. The first thing that caught our attention was the place was filthy! The two table next to us remained full of dirty plates, cups and debris the entire time we were at the restaurant. We ordered the panko-crusted onion rings and the portion was tiny, but didn't eat them anyway because they were so bitter and dry. The onions, in the inside, were hard and dried out. The meal took a long time to get to table and when it did, all the burgers were overdone. Ordered medium and got well-done. Again, for the price, the portions were also small. That's it for Chili's! Too many other good choices to be dealing with over-cooked, bitter food, in dirty surroundings!
(1)
Magnus L.
Chili's is pretty consistent typically. This location is pretty decent, on the particular day we went it was just cold inside the restaurant and it didn't help that we sat close to the togo door even though no one came that early to get anything to go. We had the skillet queso which was good, thick the way I like it. I prefer Chili's queso to the "cheese sauce" they serve at the "mexican" restaurants in the area. We came for lunch and I wanted something lighter and I finally tried their "Lighter Choices" menu. Their mango-chili chicken was really awesome! Less than 600 calories but still had a ton of flavor. They have free wifi and unlike many restaurants their wifi actually works!
(3)
Mark P.
This Chilis seems pretty good. It is clean inside and out. The food is like any other Chilis as I would expect. I ordered take out and they had it ready for me a few minutes before promised so I didn't have to wait.
(3)
Russell S.
Good food and good service. The patron margarita is the bomb! The expensive types of food like steak and such is not very good here but if you stick to burgers, chicken tenders, salads, etc you will enjoy it. Edit: wrote this review before I paid the bill. They have portable iPad type ziosk on the table and you are able to pay the bill which is cool but it was out of paper. Had to wait fifteen minutes to get the receipt. This alone made me lower my rating from 4 to 2.
(2)
Steven A.
Was seated very quickly. I asked for Clara's area as I have heard she a excellent waitress. She quickly brought the chips and salsa as I waited for my wife and daughter. Requested wings as an appetizer it took
(4)
Goeff L.
This joint is DIRTY! No excuse. The lady who waited on us had uncut and unpolished nails (not that I care) BUT the gunk under her nails - OMG I can't get over it. And she served with those hands! "Basic hygiene" - and not like this lady was young and she didn't know any better. Personal hygiene is a MOST IMPORTANT no matter how you look! The service was to quick to make you wonder if they really put in the effort to make my dish in a proper manner or like the food was sitting there ready to be served. Will never go back - just the simple fact its dirty.
(1)
Nikki M.
I have experienced better, yes but this chili's is the most convenient so I know to expect less then 100% service but still it's a bummer. If you get carry out you have to be careful cause they will burn things or give you tortilla chips that aren't cooked all the way, cause most people aren't going to want to drive back up there and then wait for new food. The other bad thing with their carry out is they often say 20 minutes and really its about 45minutes so if you are in a hurry order way ahead or you'll be running late. Service inside is okay, the 2 for $20 promo is nice and they do have coupons on their website, something different day of the week, I think monday is free chips and salsa day... Worth a try if you arent in a hurry and/or can check your food before you leave.
(2)
M S.
The Quesadilla explosion salad is my guilty pleasure in disguise. I love it and get it at every Chili's I have been in across the US. I have always had wonderful service and the great prices make it easy to go out with my family a few times per month or more. The 2 for $20 promo is a great deal but a lot of food so be prepared for leftovers or go HUNGRY!! Enjoy
(5)
James M.
This place has really gone down hill in the last year. We have been eating there or getting take out occasionally since they built this Chili's over 20 years ago. But this was the last time. We got take out last night and not ready when promised. 15 minutes later we got it. Meanwhile other people showed up at the take out desk and although their orders were behind the desk there was no one there to handle the checkout. Then, although we only live 2 minutes from the restaurant the food was cold when we opened the package. The CF steak that I ordered (I have had that before) wasn't fit for shoe leather.
(1)
Laura L.
Was excited to go since its been a few years, but not what I excepted. The food was just OK, sure didn't get my moneys worth though. Won't go back anytime soon!
(3)
Liz R.
Yes, we did Chili's... and I was tempted to give them 4 stars. So there! We got a $25 gift card for Christmas (sigh), and it didn't sound hideous to either of us tonight, so we thought 'what the heck?'. They're running a two for $20 special which equates to two $10 entrees and a free appetizer. Started with the roasted corn guacamole. Not bad! Large-ish bowl, served with tortilla chips and a similar sized bowl of their delicious smoky salsa. I ordered the Chicken Crispers for my entree. Five crispy, juicy fingers served with ranch and BBQ dipping sauces, plus an ear of corn (which tasted good and not defrosted) and cinnamon apples instead of fries. Ken had the half rack of baby back ribs with mashed potatoes. He ordered them Memphis dry rubbed but got regular BBQ. Our waiter immediately put in an order for the correct dish and left the ribs for us to eat. I know they'd just toss them, but it was nice to have such quick service to rectify. With Ken's beer our bill came to a bit over $25. Not a bad meal for the $7 we kicked in to cover the overage and tip!
(3)
Barry B.
My wife and I went for a lunch out and should have left just after we sat down. As we were seated we overheard the manager apologizing to other customers for the delay in getting there food. After ordering our food and waiting 30 minutes with no sign of our food. We stopped our missing server to inquire and were then visited by the manager letting us know they dropped my wife's meal on the floor and they we remaking it. Our food arrived shortly which was cold. Management needs to wake up at this location..
(1)
R B.
Last night went to Chili's, the food was good as usual. I had a steak and salad, my wife had a soup and large appetizer, and we watched the MSU bball game. what I wanted to post is what excellent service we had. The shift supervisor and the manager were both extremely polite, helpful and looked to do whatever they could so we would have a good experience. Thanks Chili's.
(4)
James M.
This was the first Chili's location I ever tried. That was nearly 20 years ago. I have always liked Chili's, but there seems to be inconsistencies across the franchise chain. You usually get either a real good or a real bad one. This one is good, service, cleanliness & food all.
(3)
Maya C.
Gets worse every time! But, now, I am sure I will not return. The first thing that caught our attention was the place was filthy! The two table next to us remained full of dirty plates, cups and debris the entire time we were at the restaurant. We ordered the panko-crusted onion rings and the portion was tiny, but didn't eat them anyway because they were so bitter and dry. The onions, in the inside, were hard and dried out. The meal took a long time to get to table and when it did, all the burgers were overdone. Ordered medium and got well-done. Again, for the price, the portions were also small. That's it for Chili's! Too many other good choices to be dealing with over-cooked, bitter food, in dirty surroundings!
(1)
Ernie M.
I had not been to Chili's for years, but when I met some friends here for a change, I was pleasantly surprised by the current menu. I was not very hungry and saw the option of south west pair two (could have also had three) and I got two excellent tacos---one soft and one crispy and they were both great. The avocados on each were fresh and tasty. The whole thing was only eight bucks. I'll go to Chili's more often now.
(3)
Magnus L.
Chili's is pretty consistent typically. This location is pretty decent, on the particular day we went it was just cold inside the restaurant and it didn't help that we sat close to the togo door even though no one came that early to get anything to go. We had the skillet queso which was good, thick the way I like it. I prefer Chili's queso to the "cheese sauce" they serve at the "mexican" restaurants in the area. We came for lunch and I wanted something lighter and I finally tried their "Lighter Choices" menu. Their mango-chili chicken was really awesome! Less than 600 calories but still had a ton of flavor. They have free wifi and unlike many restaurants their wifi actually works!
(3)
Mark P.
This Chilis seems pretty good. It is clean inside and out. The food is like any other Chilis as I would expect. I ordered take out and they had it ready for me a few minutes before promised so I didn't have to wait.
(3)
Russell S.
Good food and good service. The patron margarita is the bomb! The expensive types of food like steak and such is not very good here but if you stick to burgers, chicken tenders, salads, etc you will enjoy it. Edit: wrote this review before I paid the bill. They have portable iPad type ziosk on the table and you are able to pay the bill which is cool but it was out of paper. Had to wait fifteen minutes to get the receipt. This alone made me lower my rating from 4 to 2.
(2)
Steven A.
Was seated very quickly. I asked for Clara's area as I have heard she a excellent waitress. She quickly brought the chips and salsa as I waited for my wife and daughter. Requested wings as an appetizer it took
(4)
Tom F.
The Chain Gang! This is our later evening gotta have dinner in the mood for a steak what are you in the mood for place. Had the the sirloin MW, loaded mashed potatoes, and corn on the cob. The sirloin was well prepared and had the nice seasoned taste. The meal is what I have always come to expect from a middle of the road, reasonable priced, eatery. The service was outstanding as they returned often, filled everything, and smiled. Very good customer service that I have come to epect. Like Liz R. I was tempted to give them four stars.
(3)
Torrie M.
Chili's has really come a long way! They have a new and improved menu that features all of my favorite Mexican dishes, such as tacos, tostadas, & enchiladas. Their margaritas were always good, but now they serve it with exotic fruits and a plethora of unique flavors. The service is great and they offer happy hour from 4-6pm as well as a late night happy hour. I can't get enough of this place. Download their app and sign up for coupons as well!
(5)
Paul H.
Have been here several times in the last few months. Always sat at the bar and had great service. Glad to het the coupons for free appetizer which means always an abundance of food. Great tasting and have never been disappointed.
(4)
Lynn H.
It's been a while since I've been to Chili's. And it will probably be a while before I go back again. I just don't like their menu. While other chains like Ruby Tuesday and Applebees have revamped their menus to feature an extensive selection of healthy foods, Chili's has given a week nod to healthy food and still primarily features the same ol' artery-clogging Tex-Mex that they've been serving up for decades. Couple the old menu with slow service and you come up with... Meh. I've experienced better.
(2)
Chris S.
The chips & salsa are great. However, you better order them because you'll be waiting a while for your meal.
(3)
Jeff H.
We've had consistently good food at this Chili's and the prices are never too expensive. The portions are large enough to have some leftover for tomorrow's lunch and we usually have some kind of appetizer coupon. One of our favorites is the Crispy Honey-Chipotle Chicken Crispers.
(4)
Richard H.
Absolutely love this place. The customer service is second to none and friendly. I do plan on returning over and over!
(5)
Jenny K.
My husband and I tried this place before our movie started at AMC 20 down the street, during happy hour. Upon walking in, I was greeted by a gentleman who later turned out to be our waiter. His name was Harold; he was very nice and attentive and seated us right away at the bar. I ordered a frozen Strawberry Margarita to start, per Harold's recommendation. It was so good! My hubby ordered his Blue Moon and we sipped away waiting for our food. It took a little longer than normal to get our food out. For the sake of picking out something quick and of minimal options to choose from, we did the 2 for $20 deal which included one appetizer and 2 entrees. It seemed a bit rushed once Harold realized we both finished our beverages and nothing had come out yet. When our appetizer finally did come out, our food came out 2 minutes later. I have to say...I hate that. There is no point in ordering an appetizer when this happens because all you'll want to eat is your actual meal. We ordered the fried cheese as our appetizer, which is 7 mozzarella sticks with marinara sauce. I love these in general, but these were ok and a "safe" option. They came out semi-warm, which indicated they had been ready for a bit before being brought out. I ordered the chicken fajitas for my entree and my hubby ordered the honey chicken crispers. The fajitas came out sizzling, as they should, and tasted good. The tortillas were soft and warm; everything tasted fresh. My husband enjoyed his crispers as well. They came with homestyle fries and a corn on the cob. They reminded me of the honey BBQ boneless wings from BDubs. Everything tasted very good and came out fresh. Overall, I liked our meal and enjoyed our quick stop in there. I wouldn't mind coming back, but I would hope to go at a time when it wasn't so busy. Our waiter was really trying his best to accommodate us but was given too many tables all over the place. Worth a try if you're in the area; you can't beat getting 2 decent meals and an appetizer for $20.
(3)
Dave H.
Kitchen is VERY slow, waitress apologizing to all customers. Stopped going there for about six months, went back again, still the same problem. I don't have 2 hours for lunch, won't ever be back
(1)
Goeff L.
This joint is DIRTY! No excuse. The lady who waited on us had uncut and unpolished nails (not that I care) BUT the gunk under her nails - OMG I can't get over it. And she served with those hands! "Basic hygiene" - and not like this lady was young and she didn't know any better. Personal hygiene is a MOST IMPORTANT no matter how you look! The service was to quick to make you wonder if they really put in the effort to make my dish in a proper manner or like the food was sitting there ready to be served. Will never go back - just the simple fact its dirty.
(1)
Jessica A.
Gave one star because I couldn't give zero! This place is horrible...bad service, dirty restaurant, and cold food. Seriously don't bother...there's another location in canton, not far from here...well worth the few extra miles for way better service!!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Tom F.
The Chain Gang! This is our later evening gotta have dinner in the mood for a steak what are you in the mood for place. Had the the sirloin MW, loaded mashed potatoes, and corn on the cob. The sirloin was well prepared and had the nice seasoned taste. The meal is what I have always come to expect from a middle of the road, reasonable priced, eatery. The service was outstanding as they returned often, filled everything, and smiled. Very good customer service that I have come to epect. Like Liz R. I was tempted to give them four stars.
(3)Torrie M.
Chili's has really come a long way! They have a new and improved menu that features all of my favorite Mexican dishes, such as tacos, tostadas, & enchiladas. Their margaritas were always good, but now they serve it with exotic fruits and a plethora of unique flavors. The service is great and they offer happy hour from 4-6pm as well as a late night happy hour. I can't get enough of this place. Download their app and sign up for coupons as well!
(5)Paul H.
Have been here several times in the last few months. Always sat at the bar and had great service. Glad to het the coupons for free appetizer which means always an abundance of food. Great tasting and have never been disappointed.
(4)Lynn H.
It's been a while since I've been to Chili's. And it will probably be a while before I go back again. I just don't like their menu. While other chains like Ruby Tuesday and Applebees have revamped their menus to feature an extensive selection of healthy foods, Chili's has given a week nod to healthy food and still primarily features the same ol' artery-clogging Tex-Mex that they've been serving up for decades. Couple the old menu with slow service and you come up with... Meh. I've experienced better.
(2)Chris S.
The chips & salsa are great. However, you better order them because you'll be waiting a while for your meal.
(3)Jenny K.
My husband and I tried this place before our movie started at AMC 20 down the street, during happy hour. Upon walking in, I was greeted by a gentleman who later turned out to be our waiter. His name was Harold; he was very nice and attentive and seated us right away at the bar. I ordered a frozen Strawberry Margarita to start, per Harold's recommendation. It was so good! My hubby ordered his Blue Moon and we sipped away waiting for our food. It took a little longer than normal to get our food out. For the sake of picking out something quick and of minimal options to choose from, we did the 2 for $20 deal which included one appetizer and 2 entrees. It seemed a bit rushed once Harold realized we both finished our beverages and nothing had come out yet. When our appetizer finally did come out, our food came out 2 minutes later. I have to say...I hate that. There is no point in ordering an appetizer when this happens because all you'll want to eat is your actual meal. We ordered the fried cheese as our appetizer, which is 7 mozzarella sticks with marinara sauce. I love these in general, but these were ok and a "safe" option. They came out semi-warm, which indicated they had been ready for a bit before being brought out. I ordered the chicken fajitas for my entree and my hubby ordered the honey chicken crispers. The fajitas came out sizzling, as they should, and tasted good. The tortillas were soft and warm; everything tasted fresh. My husband enjoyed his crispers as well. They came with homestyle fries and a corn on the cob. They reminded me of the honey BBQ boneless wings from BDubs. Everything tasted very good and came out fresh. Overall, I liked our meal and enjoyed our quick stop in there. I wouldn't mind coming back, but I would hope to go at a time when it wasn't so busy. Our waiter was really trying his best to accommodate us but was given too many tables all over the place. Worth a try if you're in the area; you can't beat getting 2 decent meals and an appetizer for $20.
(3)Dave H.
Kitchen is VERY slow, waitress apologizing to all customers. Stopped going there for about six months, went back again, still the same problem. I don't have 2 hours for lunch, won't ever be back
(1)Jessica A.
Gave one star because I couldn't give zero! This place is horrible...bad service, dirty restaurant, and cold food. Seriously don't bother...there's another location in canton, not far from here...well worth the few extra miles for way better service!!
(1)Ernie M.
I had not been to Chili's for years, but when I met some friends here for a change, I was pleasantly surprised by the current menu. I was not very hungry and saw the option of south west pair two (could have also had three) and I got two excellent tacos---one soft and one crispy and they were both great. The avocados on each were fresh and tasty. The whole thing was only eight bucks. I'll go to Chili's more often now.
(3)Liz R.
Yes, we did Chili's... and I was tempted to give them 4 stars. So there! We got a $25 gift card for Christmas (sigh), and it didn't sound hideous to either of us tonight, so we thought 'what the heck?'. They're running a two for $20 special which equates to two $10 entrees and a free appetizer. Started with the roasted corn guacamole. Not bad! Large-ish bowl, served with tortilla chips and a similar sized bowl of their delicious smoky salsa. I ordered the Chicken Crispers for my entree. Five crispy, juicy fingers served with ranch and BBQ dipping sauces, plus an ear of corn (which tasted good and not defrosted) and cinnamon apples instead of fries. Ken had the half rack of baby back ribs with mashed potatoes. He ordered them Memphis dry rubbed but got regular BBQ. Our waiter immediately put in an order for the correct dish and left the ribs for us to eat. I know they'd just toss them, but it was nice to have such quick service to rectify. With Ken's beer our bill came to a bit over $25. Not a bad meal for the $7 we kicked in to cover the overage and tip!
(3)Barry B.
My wife and I went for a lunch out and should have left just after we sat down. As we were seated we overheard the manager apologizing to other customers for the delay in getting there food. After ordering our food and waiting 30 minutes with no sign of our food. We stopped our missing server to inquire and were then visited by the manager letting us know they dropped my wife's meal on the floor and they we remaking it. Our food arrived shortly which was cold. Management needs to wake up at this location..
(1)James M.
This place has really gone down hill in the last year. We have been eating there or getting take out occasionally since they built this Chili's over 20 years ago. But this was the last time. We got take out last night and not ready when promised. 15 minutes later we got it. Meanwhile other people showed up at the take out desk and although their orders were behind the desk there was no one there to handle the checkout. Then, although we only live 2 minutes from the restaurant the food was cold when we opened the package. The CF steak that I ordered (I have had that before) wasn't fit for shoe leather.
(1)Laura L.
Was excited to go since its been a few years, but not what I excepted. The food was just OK, sure didn't get my moneys worth though. Won't go back anytime soon!
(3)R B.
Last night went to Chili's, the food was good as usual. I had a steak and salad, my wife had a soup and large appetizer, and we watched the MSU bball game. what I wanted to post is what excellent service we had. The shift supervisor and the manager were both extremely polite, helpful and looked to do whatever they could so we would have a good experience. Thanks Chili's.
(4)Nikki M.
I have experienced better, yes but this chili's is the most convenient so I know to expect less then 100% service but still it's a bummer. If you get carry out you have to be careful cause they will burn things or give you tortilla chips that aren't cooked all the way, cause most people aren't going to want to drive back up there and then wait for new food. The other bad thing with their carry out is they often say 20 minutes and really its about 45minutes so if you are in a hurry order way ahead or you'll be running late. Service inside is okay, the 2 for $20 promo is nice and they do have coupons on their website, something different day of the week, I think monday is free chips and salsa day... Worth a try if you arent in a hurry and/or can check your food before you leave.
(2)M S.
The Quesadilla explosion salad is my guilty pleasure in disguise. I love it and get it at every Chili's I have been in across the US. I have always had wonderful service and the great prices make it easy to go out with my family a few times per month or more. The 2 for $20 promo is a great deal but a lot of food so be prepared for leftovers or go HUNGRY!! Enjoy
(5)Jeff H.
We've had consistently good food at this Chili's and the prices are never too expensive. The portions are large enough to have some leftover for tomorrow's lunch and we usually have some kind of appetizer coupon. One of our favorites is the Crispy Honey-Chipotle Chicken Crispers.
(4)Richard H.
Absolutely love this place. The customer service is second to none and friendly. I do plan on returning over and over!
(5)James M.
This was the first Chili's location I ever tried. That was nearly 20 years ago. I have always liked Chili's, but there seems to be inconsistencies across the franchise chain. You usually get either a real good or a real bad one. This one is good, service, cleanliness & food all.
(3)Maya C.
Gets worse every time! But, now, I am sure I will not return. The first thing that caught our attention was the place was filthy! The two table next to us remained full of dirty plates, cups and debris the entire time we were at the restaurant. We ordered the panko-crusted onion rings and the portion was tiny, but didn't eat them anyway because they were so bitter and dry. The onions, in the inside, were hard and dried out. The meal took a long time to get to table and when it did, all the burgers were overdone. Ordered medium and got well-done. Again, for the price, the portions were also small. That's it for Chili's! Too many other good choices to be dealing with over-cooked, bitter food, in dirty surroundings!
(1)Magnus L.
Chili's is pretty consistent typically. This location is pretty decent, on the particular day we went it was just cold inside the restaurant and it didn't help that we sat close to the togo door even though no one came that early to get anything to go. We had the skillet queso which was good, thick the way I like it. I prefer Chili's queso to the "cheese sauce" they serve at the "mexican" restaurants in the area. We came for lunch and I wanted something lighter and I finally tried their "Lighter Choices" menu. Their mango-chili chicken was really awesome! Less than 600 calories but still had a ton of flavor. They have free wifi and unlike many restaurants their wifi actually works!
(3)Mark P.
This Chilis seems pretty good. It is clean inside and out. The food is like any other Chilis as I would expect. I ordered take out and they had it ready for me a few minutes before promised so I didn't have to wait.
(3)Russell S.
Good food and good service. The patron margarita is the bomb! The expensive types of food like steak and such is not very good here but if you stick to burgers, chicken tenders, salads, etc you will enjoy it. Edit: wrote this review before I paid the bill. They have portable iPad type ziosk on the table and you are able to pay the bill which is cool but it was out of paper. Had to wait fifteen minutes to get the receipt. This alone made me lower my rating from 4 to 2.
(2)Steven A.
Was seated very quickly. I asked for Clara's area as I have heard she a excellent waitress. She quickly brought the chips and salsa as I waited for my wife and daughter. Requested wings as an appetizer it took
(4)Goeff L.
This joint is DIRTY! No excuse. The lady who waited on us had uncut and unpolished nails (not that I care) BUT the gunk under her nails - OMG I can't get over it. And she served with those hands! "Basic hygiene" - and not like this lady was young and she didn't know any better. Personal hygiene is a MOST IMPORTANT no matter how you look! The service was to quick to make you wonder if they really put in the effort to make my dish in a proper manner or like the food was sitting there ready to be served. Will never go back - just the simple fact its dirty.
(1)Nikki M.
I have experienced better, yes but this chili's is the most convenient so I know to expect less then 100% service but still it's a bummer. If you get carry out you have to be careful cause they will burn things or give you tortilla chips that aren't cooked all the way, cause most people aren't going to want to drive back up there and then wait for new food. The other bad thing with their carry out is they often say 20 minutes and really its about 45minutes so if you are in a hurry order way ahead or you'll be running late. Service inside is okay, the 2 for $20 promo is nice and they do have coupons on their website, something different day of the week, I think monday is free chips and salsa day... Worth a try if you arent in a hurry and/or can check your food before you leave.
(2)M S.
The Quesadilla explosion salad is my guilty pleasure in disguise. I love it and get it at every Chili's I have been in across the US. I have always had wonderful service and the great prices make it easy to go out with my family a few times per month or more. The 2 for $20 promo is a great deal but a lot of food so be prepared for leftovers or go HUNGRY!! Enjoy
(5)James M.
This place has really gone down hill in the last year. We have been eating there or getting take out occasionally since they built this Chili's over 20 years ago. But this was the last time. We got take out last night and not ready when promised. 15 minutes later we got it. Meanwhile other people showed up at the take out desk and although their orders were behind the desk there was no one there to handle the checkout. Then, although we only live 2 minutes from the restaurant the food was cold when we opened the package. The CF steak that I ordered (I have had that before) wasn't fit for shoe leather.
(1)Laura L.
Was excited to go since its been a few years, but not what I excepted. The food was just OK, sure didn't get my moneys worth though. Won't go back anytime soon!
(3)Liz R.
Yes, we did Chili's... and I was tempted to give them 4 stars. So there! We got a $25 gift card for Christmas (sigh), and it didn't sound hideous to either of us tonight, so we thought 'what the heck?'. They're running a two for $20 special which equates to two $10 entrees and a free appetizer. Started with the roasted corn guacamole. Not bad! Large-ish bowl, served with tortilla chips and a similar sized bowl of their delicious smoky salsa. I ordered the Chicken Crispers for my entree. Five crispy, juicy fingers served with ranch and BBQ dipping sauces, plus an ear of corn (which tasted good and not defrosted) and cinnamon apples instead of fries. Ken had the half rack of baby back ribs with mashed potatoes. He ordered them Memphis dry rubbed but got regular BBQ. Our waiter immediately put in an order for the correct dish and left the ribs for us to eat. I know they'd just toss them, but it was nice to have such quick service to rectify. With Ken's beer our bill came to a bit over $25. Not a bad meal for the $7 we kicked in to cover the overage and tip!
(3)Barry B.
My wife and I went for a lunch out and should have left just after we sat down. As we were seated we overheard the manager apologizing to other customers for the delay in getting there food. After ordering our food and waiting 30 minutes with no sign of our food. We stopped our missing server to inquire and were then visited by the manager letting us know they dropped my wife's meal on the floor and they we remaking it. Our food arrived shortly which was cold. Management needs to wake up at this location..
(1)R B.
Last night went to Chili's, the food was good as usual. I had a steak and salad, my wife had a soup and large appetizer, and we watched the MSU bball game. what I wanted to post is what excellent service we had. The shift supervisor and the manager were both extremely polite, helpful and looked to do whatever they could so we would have a good experience. Thanks Chili's.
(4)James M.
This was the first Chili's location I ever tried. That was nearly 20 years ago. I have always liked Chili's, but there seems to be inconsistencies across the franchise chain. You usually get either a real good or a real bad one. This one is good, service, cleanliness & food all.
(3)Maya C.
Gets worse every time! But, now, I am sure I will not return. The first thing that caught our attention was the place was filthy! The two table next to us remained full of dirty plates, cups and debris the entire time we were at the restaurant. We ordered the panko-crusted onion rings and the portion was tiny, but didn't eat them anyway because they were so bitter and dry. The onions, in the inside, were hard and dried out. The meal took a long time to get to table and when it did, all the burgers were overdone. Ordered medium and got well-done. Again, for the price, the portions were also small. That's it for Chili's! Too many other good choices to be dealing with over-cooked, bitter food, in dirty surroundings!
(1)Ernie M.
I had not been to Chili's for years, but when I met some friends here for a change, I was pleasantly surprised by the current menu. I was not very hungry and saw the option of south west pair two (could have also had three) and I got two excellent tacos---one soft and one crispy and they were both great. The avocados on each were fresh and tasty. The whole thing was only eight bucks. I'll go to Chili's more often now.
(3)Magnus L.
Chili's is pretty consistent typically. This location is pretty decent, on the particular day we went it was just cold inside the restaurant and it didn't help that we sat close to the togo door even though no one came that early to get anything to go. We had the skillet queso which was good, thick the way I like it. I prefer Chili's queso to the "cheese sauce" they serve at the "mexican" restaurants in the area. We came for lunch and I wanted something lighter and I finally tried their "Lighter Choices" menu. Their mango-chili chicken was really awesome! Less than 600 calories but still had a ton of flavor. They have free wifi and unlike many restaurants their wifi actually works!
(3)Mark P.
This Chilis seems pretty good. It is clean inside and out. The food is like any other Chilis as I would expect. I ordered take out and they had it ready for me a few minutes before promised so I didn't have to wait.
(3)Russell S.
Good food and good service. The patron margarita is the bomb! The expensive types of food like steak and such is not very good here but if you stick to burgers, chicken tenders, salads, etc you will enjoy it. Edit: wrote this review before I paid the bill. They have portable iPad type ziosk on the table and you are able to pay the bill which is cool but it was out of paper. Had to wait fifteen minutes to get the receipt. This alone made me lower my rating from 4 to 2.
(2)Steven A.
Was seated very quickly. I asked for Clara's area as I have heard she a excellent waitress. She quickly brought the chips and salsa as I waited for my wife and daughter. Requested wings as an appetizer it took
(4)Tom F.
The Chain Gang! This is our later evening gotta have dinner in the mood for a steak what are you in the mood for place. Had the the sirloin MW, loaded mashed potatoes, and corn on the cob. The sirloin was well prepared and had the nice seasoned taste. The meal is what I have always come to expect from a middle of the road, reasonable priced, eatery. The service was outstanding as they returned often, filled everything, and smiled. Very good customer service that I have come to epect. Like Liz R. I was tempted to give them four stars.
(3)Torrie M.
Chili's has really come a long way! They have a new and improved menu that features all of my favorite Mexican dishes, such as tacos, tostadas, & enchiladas. Their margaritas were always good, but now they serve it with exotic fruits and a plethora of unique flavors. The service is great and they offer happy hour from 4-6pm as well as a late night happy hour. I can't get enough of this place. Download their app and sign up for coupons as well!
(5)Paul H.
Have been here several times in the last few months. Always sat at the bar and had great service. Glad to het the coupons for free appetizer which means always an abundance of food. Great tasting and have never been disappointed.
(4)Lynn H.
It's been a while since I've been to Chili's. And it will probably be a while before I go back again. I just don't like their menu. While other chains like Ruby Tuesday and Applebees have revamped their menus to feature an extensive selection of healthy foods, Chili's has given a week nod to healthy food and still primarily features the same ol' artery-clogging Tex-Mex that they've been serving up for decades. Couple the old menu with slow service and you come up with... Meh. I've experienced better.
(2)Chris S.
The chips & salsa are great. However, you better order them because you'll be waiting a while for your meal.
(3)Jeff H.
We've had consistently good food at this Chili's and the prices are never too expensive. The portions are large enough to have some leftover for tomorrow's lunch and we usually have some kind of appetizer coupon. One of our favorites is the Crispy Honey-Chipotle Chicken Crispers.
(4)Richard H.
Absolutely love this place. The customer service is second to none and friendly. I do plan on returning over and over!
(5)Jenny K.
My husband and I tried this place before our movie started at AMC 20 down the street, during happy hour. Upon walking in, I was greeted by a gentleman who later turned out to be our waiter. His name was Harold; he was very nice and attentive and seated us right away at the bar. I ordered a frozen Strawberry Margarita to start, per Harold's recommendation. It was so good! My hubby ordered his Blue Moon and we sipped away waiting for our food. It took a little longer than normal to get our food out. For the sake of picking out something quick and of minimal options to choose from, we did the 2 for $20 deal which included one appetizer and 2 entrees. It seemed a bit rushed once Harold realized we both finished our beverages and nothing had come out yet. When our appetizer finally did come out, our food came out 2 minutes later. I have to say...I hate that. There is no point in ordering an appetizer when this happens because all you'll want to eat is your actual meal. We ordered the fried cheese as our appetizer, which is 7 mozzarella sticks with marinara sauce. I love these in general, but these were ok and a "safe" option. They came out semi-warm, which indicated they had been ready for a bit before being brought out. I ordered the chicken fajitas for my entree and my hubby ordered the honey chicken crispers. The fajitas came out sizzling, as they should, and tasted good. The tortillas were soft and warm; everything tasted fresh. My husband enjoyed his crispers as well. They came with homestyle fries and a corn on the cob. They reminded me of the honey BBQ boneless wings from BDubs. Everything tasted very good and came out fresh. Overall, I liked our meal and enjoyed our quick stop in there. I wouldn't mind coming back, but I would hope to go at a time when it wasn't so busy. Our waiter was really trying his best to accommodate us but was given too many tables all over the place. Worth a try if you're in the area; you can't beat getting 2 decent meals and an appetizer for $20.
(3)Dave H.
Kitchen is VERY slow, waitress apologizing to all customers. Stopped going there for about six months, went back again, still the same problem. I don't have 2 hours for lunch, won't ever be back
(1)Goeff L.
This joint is DIRTY! No excuse. The lady who waited on us had uncut and unpolished nails (not that I care) BUT the gunk under her nails - OMG I can't get over it. And she served with those hands! "Basic hygiene" - and not like this lady was young and she didn't know any better. Personal hygiene is a MOST IMPORTANT no matter how you look! The service was to quick to make you wonder if they really put in the effort to make my dish in a proper manner or like the food was sitting there ready to be served. Will never go back - just the simple fact its dirty.
(1)Jessica A.
Gave one star because I couldn't give zero! This place is horrible...bad service, dirty restaurant, and cold food. Seriously don't bother...there's another location in canton, not far from here...well worth the few extra miles for way better service!!
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