When my fiancee and I got drive through here, they messed up both of our orders (even though the receipt had the right information). Two stars!
(2)
Suzanne A.
Seems like a waste to write a Yelp review about a Wendy's... but I've eaten a lot of fast food in my life, and this crew has never gotten our order wrong. They're always friendly and quick, and we've never had to wait for an item to be ready. Seemed worth mentioning.
(5)
Alan W.
Great location, standard tasty Wendy's fare, and competent service. I mean, square burgers! They're square because they don't like to cut corners...hahaha! uhhh.
(4)
Ant B.
Went here and got my usual #6. Very polite and good customer service.
(4)
Bill S.
you cant go wrong with wendys prompt service and meet requests
(4)
Tara B.
Quick service. Convenient to my apartment. Only reliable fast food drive thru in the Wheaton area. Stay away from McDonald's across from Wheaton Westfield Mall.
(4)
Kojo K.
Ive been to this location on multiple different occasions and just about every time i go there is something wrong with my food. Weather it be the soggy fries, cold burger or just extremely sloppily made food in general.
(1)
John M.
I was very hungry at evening and I ordered burger combo but a guy said no credit card, only cash that I don't have, while before I enter there no writing notice on wall or door I walk out with very disappointed and still hungry!!
(1)
Nichelle D.
A friend and I visited the Wheaton Wendy's late last week for a late night snack. Since I have food allergies, I wanted to make sure to make it clear to the customer service rep that my order needed care and attention. Cory P. took my order and appeared extremely irritated with me when I attempted to verify my order. When we arrived to pick up the order, I checked to be sure my sandwich did not have tomatoes or ketchup (since I am allergic to tomatoes) and once I opened my sandwich container, I noticed how sloppy and horrific the sandwich was prepared. It was cold and undesirable. I asked why the sandwich looked like that and Cory said don't ask him, he wasn't the one that made it. I understand it was late, but it was my expectation that an order placed at 1:45 AM should appear in the same way a sandwich prepared at 1:45 PM. My friend also had a major issue with her order and asked if Cory P. would provide a full container of fries and her preference was for the fries to be hot, not cold and stale. Cory told her that it was the end of the night and there weren't any more fries he could provide her. This was inexcusable and warranted the need for us to pull over, walk over on foot over to the window just to request the fries for a second time. Cory spoke to us in a disrespectful manner and did not represent Wendy's in a favorable way. It was also extremely unprofessional of him to share our disagreement with the customer in the car waiting at the window. As I mentioned, the hot fries required us to walk over to the window after our car was parked in the lot. I do not have very high standards for fast food, however, this experience warranted my feedback. Cory would benefit from more training and support to approach customers in a professional manner.
(1)
Electric B.
This Wendy's could be better. Today, we wanted to order single Baconators' and she made a mistake and placed a double Baconator order. We wondered why it was expensive and they said it was because it was double. So, we changed it, but when we got home, I found out there's no bacon on my burger! And I wanted a Powerade strawberry lemonade, not the fresh squeezed one. Our order was messed up. And another additional thing is that they don't watch for sketchy people in the restaurant. This location is not good. I wouldn't recommend this place at all.
(2)
Esther V.
I have had enough. I will never go back to my local wendy's at the Wheaton Location. The food and customer service is bad. I went through the drive through and ordered a #6 with cheese, small fry, drink (Coca Cola), and a 4pc chicken nuggets with BBQ sauce. I took the food down about 5 mins down the street. Every time I am giving them "another chance"- their fries are always soggy, and cold, salty and nasty. The drink was flat, and nasty. The nuggets were warm, but not very good. Only good thing was the sandwich. I threw most of the food away. Oh and don't let me forget, their service is always lacking. Sometimes rude, sometimes (Whatever) attitude, stingy with the supplies (ketchup, BBQ, sweet and sour sauce, etc....) Better off heading to McDonalds or Burger King in the area for better quality food and better value for what you get!
(1)
LA M.
This review is exclusively for their Customer Service! They have to be the nicest drive thru employees I've encountered. Great job!
(5)
Nikkia G.
I'm only writing this review because the people here have the best customer service I've seen at a fast food restaurant. Every time I'm there, night or day, I'm always greeted at the drive through with "Hello. How are you today?" and they really wait for an answer. Everyone here is always pleasant and extremely courteous. If there's ever a wait it's typically because they are making fresh batches of fries or nuggets. If there is ever a wait, they let you know and will keep you company at the window while you're waiting. I guess that's the southern charm that happens below the Mason Dixon line.
(5)
Felicia A.
Fantastic service for the most part. I come late night and they are always pleasant and courteous.
(4)
Alex T.
I'm rating this as a 4 star Wendy's not as a four star restaurant. Ordered a spicy chicken sandwich minus a few items and subbed for others and they didn't make a mistake. Didn't taste a difference from any other Wendy's. The fries weren't right out the fryer but warm enough and didn't taste any different from any other Wendy's. No mess ups, extremely polite, no complaints.
(4)
Ben T.
Always slow as hell in part due to either employees not on the clock or their friends jumping the customers in line and helping themselves. There is apparently no manager at the location (blank wall plaques tell me this) which explains why it is slow and one sees ridiculous behavior like that. Go somewhere else.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : No Drive-Thru : Yes
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Gregory O.
When my fiancee and I got drive through here, they messed up both of our orders (even though the receipt had the right information). Two stars!
(2)Suzanne A.
Seems like a waste to write a Yelp review about a Wendy's... but I've eaten a lot of fast food in my life, and this crew has never gotten our order wrong. They're always friendly and quick, and we've never had to wait for an item to be ready. Seemed worth mentioning.
(5)Alan W.
Great location, standard tasty Wendy's fare, and competent service. I mean, square burgers! They're square because they don't like to cut corners...hahaha! uhhh.
(4)Ant B.
Went here and got my usual #6. Very polite and good customer service.
(4)Bill S.
you cant go wrong with wendys prompt service and meet requests
(4)Tara B.
Quick service. Convenient to my apartment. Only reliable fast food drive thru in the Wheaton area. Stay away from McDonald's across from Wheaton Westfield Mall.
(4)Kojo K.
Ive been to this location on multiple different occasions and just about every time i go there is something wrong with my food. Weather it be the soggy fries, cold burger or just extremely sloppily made food in general.
(1)John M.
I was very hungry at evening and I ordered burger combo but a guy said no credit card, only cash that I don't have, while before I enter there no writing notice on wall or door I walk out with very disappointed and still hungry!!
(1)Nichelle D.
A friend and I visited the Wheaton Wendy's late last week for a late night snack. Since I have food allergies, I wanted to make sure to make it clear to the customer service rep that my order needed care and attention. Cory P. took my order and appeared extremely irritated with me when I attempted to verify my order. When we arrived to pick up the order, I checked to be sure my sandwich did not have tomatoes or ketchup (since I am allergic to tomatoes) and once I opened my sandwich container, I noticed how sloppy and horrific the sandwich was prepared. It was cold and undesirable. I asked why the sandwich looked like that and Cory said don't ask him, he wasn't the one that made it. I understand it was late, but it was my expectation that an order placed at 1:45 AM should appear in the same way a sandwich prepared at 1:45 PM. My friend also had a major issue with her order and asked if Cory P. would provide a full container of fries and her preference was for the fries to be hot, not cold and stale. Cory told her that it was the end of the night and there weren't any more fries he could provide her. This was inexcusable and warranted the need for us to pull over, walk over on foot over to the window just to request the fries for a second time. Cory spoke to us in a disrespectful manner and did not represent Wendy's in a favorable way. It was also extremely unprofessional of him to share our disagreement with the customer in the car waiting at the window. As I mentioned, the hot fries required us to walk over to the window after our car was parked in the lot. I do not have very high standards for fast food, however, this experience warranted my feedback. Cory would benefit from more training and support to approach customers in a professional manner.
(1)Electric B.
This Wendy's could be better. Today, we wanted to order single Baconators' and she made a mistake and placed a double Baconator order. We wondered why it was expensive and they said it was because it was double. So, we changed it, but when we got home, I found out there's no bacon on my burger! And I wanted a Powerade strawberry lemonade, not the fresh squeezed one. Our order was messed up. And another additional thing is that they don't watch for sketchy people in the restaurant. This location is not good. I wouldn't recommend this place at all.
(2)Esther V.
I have had enough. I will never go back to my local wendy's at the Wheaton Location. The food and customer service is bad. I went through the drive through and ordered a #6 with cheese, small fry, drink (Coca Cola), and a 4pc chicken nuggets with BBQ sauce. I took the food down about 5 mins down the street. Every time I am giving them "another chance"- their fries are always soggy, and cold, salty and nasty. The drink was flat, and nasty. The nuggets were warm, but not very good. Only good thing was the sandwich. I threw most of the food away. Oh and don't let me forget, their service is always lacking. Sometimes rude, sometimes (Whatever) attitude, stingy with the supplies (ketchup, BBQ, sweet and sour sauce, etc....) Better off heading to McDonalds or Burger King in the area for better quality food and better value for what you get!
(1)LA M.
This review is exclusively for their Customer Service! They have to be the nicest drive thru employees I've encountered. Great job!
(5)Nikkia G.
I'm only writing this review because the people here have the best customer service I've seen at a fast food restaurant. Every time I'm there, night or day, I'm always greeted at the drive through with "Hello. How are you today?" and they really wait for an answer. Everyone here is always pleasant and extremely courteous. If there's ever a wait it's typically because they are making fresh batches of fries or nuggets. If there is ever a wait, they let you know and will keep you company at the window while you're waiting. I guess that's the southern charm that happens below the Mason Dixon line.
(5)Felicia A.
Fantastic service for the most part. I come late night and they are always pleasant and courteous.
(4)Alex T.
I'm rating this as a 4 star Wendy's not as a four star restaurant. Ordered a spicy chicken sandwich minus a few items and subbed for others and they didn't make a mistake. Didn't taste a difference from any other Wendy's. The fries weren't right out the fryer but warm enough and didn't taste any different from any other Wendy's. No mess ups, extremely polite, no complaints.
(4)Ben T.
Always slow as hell in part due to either employees not on the clock or their friends jumping the customers in line and helping themselves. There is apparently no manager at the location (blank wall plaques tell me this) which explains why it is slow and one sees ridiculous behavior like that. Go somewhere else.
(1)