The coffee here is hit or miss, sometimes amazing and sometimes burnt. Service is usually speedy and they typically get my order correct. Sure, sometimes the drive-thru long is long, but there is rarely a line inside.
(3)
Juliana D.
My FROZEN coffee coolatta was melted and we were the only people in line ..... They come with whip creme and he didn't give me any but still gave me the whip creme lid ... The guy had to retake our order at the window.. Go to a different Duncan I'm telling you!
(1)
John B.
The girl was hostile, she was nearly impossible to understand and the coffee kinda sucked. Move on. 2013 #98 / 365
(2)
Darrell K.
I came here to buy the K-Cup capsules only. My experience in the past was stale stale donuts. One additional star for the availability of the K-Cups, which are much higher than even the quality brands.
(2)
Gary G.
They were somewhat busy the morning I went in for breakfast but they were managing well and the fastest I've seen from many Dunkin' Donuts. They seem to be focused on speed and not quality of customer service though. I felt hurried in the whole ordering process and I'm not a slow person at all. I thought the cashier wanted to hear what she wanted to hear as I tried to order coffee and received too much sugar and cream and not the dark roast as requested. A for speed. D for service.
(2)
B. M.
I flat out refuse to ever return to this DD location. After being a loyal customer for at least 6 months, I attempted to use a coupon 2 days in a row and got BERATED by the drive-thru person AND the manager who came over to the window to add to the argument. I contacted corporate and what do you know- you can use a coupon every day if you want to! They were always rude but I kept going there because it was on my way to work. After the coupon incident, I will NEVER return.
(1)
Mark I.
This location is worthy of regular visits. Always clean, the staffare friendly and personable and they always ensure dounuts are made and stocked. The hot food is always cooked thoroughly.
(4)
David S.
Clean shop, nice efficient staff. Stale donuts.
(3)
Susan M.
Really rude drive-thru agents. I know they're tired of smelling like processed bread and powdered sugar but don't take it out on customers. Not a fan of this location because of the unfriendly and crappy customer service.
(2)
Dk L.
Worse customer service. People waiting inside. The one guy is just taking drive thru orders. The other worker is outside sitting on the curb talking to his friend.
(1)
Janet C.
Service really depends on who you get. (Though they are still nicer than some places in California!). It's OK for being so close. I'm not crazy for the donuts but my boys like the Sprinkled donuts and the Breakfast sandwiches although my husband says the "Big n Toasty" should be called the " Big n Greasy"! Don't even bother with the small pockets of grease called hash browns....I like the Dunkkacinos though they are high in calories. It's so close that on Saturdays it's ok but if I really need a sugar fix I'll either go to Carlson's Donuts (if I wake up early enough) or Shoppers (read donuts as big as a small child's head!)
Laura R.
The coffee here is hit or miss, sometimes amazing and sometimes burnt. Service is usually speedy and they typically get my order correct. Sure, sometimes the drive-thru long is long, but there is rarely a line inside.
(3)Juliana D.
My FROZEN coffee coolatta was melted and we were the only people in line ..... They come with whip creme and he didn't give me any but still gave me the whip creme lid ... The guy had to retake our order at the window.. Go to a different Duncan I'm telling you!
(1)John B.
The girl was hostile, she was nearly impossible to understand and the coffee kinda sucked. Move on. 2013 #98 / 365
(2)Darrell K.
I came here to buy the K-Cup capsules only. My experience in the past was stale stale donuts. One additional star for the availability of the K-Cups, which are much higher than even the quality brands.
(2)Gary G.
They were somewhat busy the morning I went in for breakfast but they were managing well and the fastest I've seen from many Dunkin' Donuts. They seem to be focused on speed and not quality of customer service though. I felt hurried in the whole ordering process and I'm not a slow person at all. I thought the cashier wanted to hear what she wanted to hear as I tried to order coffee and received too much sugar and cream and not the dark roast as requested. A for speed. D for service.
(2)B. M.
I flat out refuse to ever return to this DD location. After being a loyal customer for at least 6 months, I attempted to use a coupon 2 days in a row and got BERATED by the drive-thru person AND the manager who came over to the window to add to the argument. I contacted corporate and what do you know- you can use a coupon every day if you want to! They were always rude but I kept going there because it was on my way to work. After the coupon incident, I will NEVER return.
(1)Mark I.
This location is worthy of regular visits. Always clean, the staffare friendly and personable and they always ensure dounuts are made and stocked. The hot food is always cooked thoroughly.
(4)David S.
Clean shop, nice efficient staff. Stale donuts.
(3)Susan M.
Really rude drive-thru agents. I know they're tired of smelling like processed bread and powdered sugar but don't take it out on customers. Not a fan of this location because of the unfriendly and crappy customer service.
(2)Dk L.
Worse customer service. People waiting inside. The one guy is just taking drive thru orders. The other worker is outside sitting on the curb talking to his friend.
(1)Janet C.
Service really depends on who you get. (Though they are still nicer than some places in California!). It's OK for being so close. I'm not crazy for the donuts but my boys like the Sprinkled donuts and the Breakfast sandwiches although my husband says the "Big n Toasty" should be called the " Big n Greasy"! Don't even bother with the small pockets of grease called hash browns....I like the Dunkkacinos though they are high in calories. It's so close that on Saturdays it's ok but if I really need a sugar fix I'll either go to Carlson's Donuts (if I wake up early enough) or Shoppers (read donuts as big as a small child's head!)
(2)