Warfield House Inn
200 Warfield Rd, Charlemont, MA, 01339
Warfield House Inn Menu
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Address :
200 Warfield Rd
Charlemont, MA, 01339 - Phone (413) 339-6600
- Website https://www.warfieldhouseinn.com/
- Click To Get Directions
Opening Hours
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Specialities
- Wi-Fi : No
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Evelyn H.
I booked a room here for labor day weekend but couldn't end up going because of a personal issue that came up. I called with more than 24 hours notice and the agent told me he would not charge me for the cancellation. I then receive a call 5 days later from someone claiming to be the innkeeper, saying she is going to charge my card after all because their cancellation policy was 48 hours and they lost out on business. Based on the room number that had been assigned to me, and knowledge from my friends who ended up going, I know that my room was successfully rented after all. Warfield House Inn did not actually lose out on business. More importantly, consumer laws dictate that any cancellation or return policies are not valid if they are not prominently displayed to the consumer at the time of purchase. Nowhere on their website did it show any sign of cancellation policy, nor was there any specification of anything about 48 hours. I never received an email confirmation for my booking either. The agent who I booked with had kept saying, "We don't do email confirmations. When I say you're set, you're set." When I told the woman who claimed to be innkeeper that I knew my room ended up being rented out anyway, she tried to say that I made her lose business because they had to "shuffle rooms around." After failing to get through to her using logic, I told her that I was still interested in taking this trip within the next few weekends, even with other friends. This is my honest intention. She said she didn't care and wanted to charge my card anyway, so whenever I come up I could ask for a credit. At this point, I don't think I'll ever do business with them again. It's unfortunate for her because my credit card company won't be paying this bill anyway because it was not a legitimate business transaction. So for a shot at a potential $137, she was willing to sacrifice her credibility, and sadly will end up missing the money and the business. Not a lot of foresight here.
(1)Sarah L.
Moved to Charlemont two years ago, but didn't try the Warfield House because we always assumed it was pricey and touristy. Finally gave it a try, and are happy that we've found a new (only? Charlemont doesn't have much to offer) local spot. We sat in the bar area, and there was a good mix of local and apres-skiers. Great views, good atmosphere in an old farmhouse. Great selection of wraps, sandwiches, appetizers, as well as daily and weekly specials. Everything was fresh and good quality. Service was excellent, the food took a little while to come out, but drinks were brought promptly and we had time to enjoy the scenery. Highly recommend, will definitely be going back.
(4)Kitkat Y.
We were in Charlemont for zip line but got couple hours left before starting so we decided to grab a bit to eat. The closest restaurant to the zip line was this place according to our GPS. The Warfield house dining room had 3 parties at the time and plenty of tables unoccupied but we waited for about 7 minutes before seated. That was okay we thought. Based on the number of customers, we should be served and out of there in a breeze. Wrong! We sat there 30 minutes then an hour past and no wait staff had ever came over to inform us of what was going on. Finally, I flagged down one of the waitresses then she informed us that there was a party of 15 in the bar area the kitchen needed to complete their orders. Apparently, the other 3 parties were also still waiting for their food because they started to complaint too. If the food was decent then the long wait would be more acceptable but that was NOT the case either. The pulled pork sandwich had chunky meat and not enough sauce, the pizza was burnt.
(1)Renee D.
I love this place. Unbelievably beautiful surroundings and one of the best views around. The food is great. It's no Michelin star restaurant but it is honest, and you can see they care.they use beef from their own cattle you can see grazing. You can also visit their sheep and pigs and llama. Sit outside and watch the horses or deer that visit the field. Amazing hamburger. We stop here every time we tube the Deerfield. Go there for a small town farm experience and you will not be disappointed!
(4)Heather S.
This is truly the worst lodging experience I've ever had, and I've had many lodging experiences. Let me count the ways: 1. Our room never got warmer than 61 degrees. It was below zero outside. We called and called and left messages on their voicemail, but the innkeeper and staff were absent, and no one came to fix the heat! The main room in the inn was so cold, (63 degrees), I couldn't even sit to watch the big tv. I sat by the open vent, and leaned into the heat. It was awful. I think they turn off the heat during the week, but if someone comes to stay, the heat doesn't turn on fast enough to make the place comfortable for guests. We literally went home (we were staying out of the house due to housing issues), and get our wall heater, and bring it back to heat the room. 2. There were live bugs those ladybug-type things everywhere in our room, and dead flies on the windowsills. Yes, those ladybug-bugs are everywhere in Spring, but hey, get an exterminator and some house cleaning services! This is supposed to be a nice inn! 3. The breakfast was entirely defrosted: including the rock-hard, dried out pancakes, (how can anyone make pancakes poorly?), the tough-as-jerky turkey bacon, and, get this - strawberries. They were fresh once, and flaccid at this point, not the frozen strawberries that go through a special process to be frozen. It was the worst breakfast I've ever eaten. The restaurant advertised on their site has been closed for a few years, and only opens for weddings. 4. The room was not updated; it was completely 1990's floral; the bed was awful -- thin, lumpy, hard, and creaking. The pillows were flat. The blankets smelled of mildew. 5. It was expensive for the rural area, at $127.00 in a place where $120 per night is a lot of money. (For example, we found the Brandt House in Greenfield, a spectacular B&B with opulent atmosphere, full breakfast with exotic fruit, and extremely attentive service for $119.00 /night). While the innkeeper was super sweet and the view of fields and mountains was beautiful, it's clear that the Warfield House Inn is a property which has been ignored for at least 20 years, with completely absent ownership.
(1)Tracy W.
This review is for the restaurant at the Warfield House Inn at Valley View Farm. I know nothing about the Inn or B & B. The Warfield House sits on the hilltop high above Charlemont. From the signage at Route 2 it is easy to dismiss this place as a pretty little B & B and not much more. Initially as you drive up the road through the trailer trash looking neighborhood you wonder if you are going the right way...but then, thankfully, just as you are about to turn around - there is a sign and not too far from that you see the farm and restaurant. The view from the restaurant is AMAZING. You feel like you are so close to the upper parts of the Berkshire East Ski Resort that you could find a friend if they were skiing there. The staff was friendly and readily available. The food was delicious. Their home made pizza was to die for - the dough/crust was very good and their sauce excellent. My boyfriend got the "Valley View Farm" (Meat Lovers) Pizza. The meat was amazing (and the pie was loaded with it) - Bacon, Hanburger, Sausage -fresh and right from their own farm plus Pepperoni. I got the Steak-n-Cheesy Sandwhich. The steak meat was some of the best I have ever had and the sandwhich was huge and overstuffed with meat. They sell their raw meat in bulk as well, I would definintely go back just to buy meat. The kitchen was a little short handed and therefore slow the day we were there, but the waitress was excellent and attentive and apologetic and brought us free snacks and soda. When the food did arrive - it was well worth the wait. We travel to Charlement frequently to paddle the Deerfield River (and have for years and years) and have never stopped at the Warfield House before because the signage just kinda looks like a B & B. This trip they had a flag out on the sign that said "PIZZA" - my boyfriend is a pizza fanatic so he was drawn to the sign like a moth to a lamp - so we checked it out. We are both really glad we did. We will definitely go back everytime we go to Charlemont now. All in all I would say a VERY POSITIVE experience. Great food, excellent quality meats, large quantities, fair pricing, great staff, nice atmosphere.
(4)Cindy D.
I updated my review from 2 stars to 3 because I need to add a POSITIVE REVIEW of the Inn Keeper Justine and the housekeeping staff as well as the Bartender who were absolutely wonderful and accommodating. However the Event Planner was TERRIBLE: Our Daughter's Wedding: The Grounds are beautiful, however the unprofessional behavior of the Venue's Event Coordinator all but ruined the wedding weekend for us. I personally was yelled at by her while decorating chairs at 10:30 even though we were told we could begin decorating at 10 am. Apparently She didn't want anything disturbed until she gave a tour to another potential bridal couple even though she was on our paid time: We had rented the Farm, Pavilion, and Main House for the weekend. We realized Friday night that she was out of her league during Wedding Rehearsal when she messed up the order of wedding processional not once, twice, three or even four times ..... but a total of five times before we finally took over the rehearsal ourselves. We awakened Saturday morning ready to tend to the decorating. We were told we needed to wait until 10 am because she "had an appointment". We then saw her parading another potential couple about the grounds. With their entire family in tow. I hope her behavior served as a warning to them to close their checkbook and go elsewhere for their wedding. Again although it's a beautiful setting it was spoiled by the Terrible Event Coordinator
(3)Shuj T.
Two friends and I stayed at the Warfield House Inn over the Labor Day weekend. If you're in the area to go kayaking/rafting, the location is very convenient, as it's very close to Crab Apple, Zoar and the other whitewater outfitters in the area and a short drive to Shelburne Falls. The innkeeper, Melanie, was incredibly friendly and hospitable. We checked in with her each night about when we wanted breakfast in the morning and got to wake up to the can't-be-beat smell of bacon. Breakfast was excellent, featuring eggs fresh off the farm. Melanie was in and out throughout the day, checking in on us to make sure we were well-taken care of (and we were!) One of my friends and I unfortunately had to work last minute and we had easy wireless access in the general common area and lots of snacks (warm cookies!) to keep us going through the night. Room and bed was comfortable (AC and fan) and the bathroom was clean and well-maintained. There are chickens roaming freely around the property and you can go down to the barn to visit the other animals (sheep, horses, etc). The view from the front porch was beautiful, all rolling green hills and mountains and really took us out of city mode.
(5)David Y.
Was here for dinner after a day of kayaking. The property and the house are quite nice. They've got a great view of the East Berkshires and also own a dairy farm next to the Inn. When we first stepped in, we heard a little chime and waited like 5 minutes for someone to come out. When no one did, we walked around to the bar and asked to be seated. We got a nice window table. The service was very friendly and our server really talked up the spaghetti and meatballs ($14). The special also came with a salad and ice cream. The salads took something like 20 minutes to come out. But the small side salad wasn't too bad, pretty basic with lettuce, tomatoes, and cucumbers. The entrees also took a while to come out. My spaghetti was actually linguini and was al dente. I really didn't like the texture. I pointed this out to the server and she said the chef makes everything even the pasta. Apparently she's old school Italian and makes the spaghetti by hand and cooks it to be firm. I really didn't like the texture and taste of it. The sauce (also homemade) wasn't very flavorful. Similarly the meatballs wasn't seasoned very much. All in all, quite bland and disappointing. The ice cream was great though. I believe this too was made in the kitchen using the cream from the owner's dairy farm next door. They added some raspberry syrup, cream and a maraschino cherry to my chocolate ice cream. While this place is probably great for families and a slightly more upscale restaurant for the area, I wasn't a fan of the food. I enjoyed the staff as they were very friendly and pleasant.
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