This Wendy's is SUPER. Remodeled and some-what Fast. The staff are friendly and the food is superb. Why only 4 stars -- Waited over 10 minutes in the drive thru line with one person in front of me. Move faster Wendy's!
(4)
Richie M.
Not a big surprise but I just need to vent about this one. Wendys Oak Street Brockton. I went here with my girlfriend to pick up some food for her son. As soon as we walked in we were appalled at what we saw. This place was the dirtiest and nastiest place we have ever been in. There was trash and old food everywhere in the restaurant as well as every trash barrel was overflowing with trash. We also noticed I little cut out room behind the counter where a young girl was cleaning off a stack of trays that had food and trash on them,. what was nasty was that she had cleaned of the whole stack with the same nasty rag and a spray bottle with some kind of yellow liquid in it. Not once did she rinse out the rag. What was really disgusting is she had had hair extensions that when down past her butt and they where rubbing/dragging all across the trays before during and after she was handling them.To make things worse was after she was done she came back out and started handling customers food. Not once did she use gloves or wash her hands. We noticed that there also was a overflowing trash barrel next to where the cup holder was and the trash was on and behind the cups. The service was slow and all of the customers orders before and after us where wrong. Our order was correct but it took over 20 minutes to get a simple order of nuggets and fries. This visit was very disappointing because we wanted to see how the restaurant looked like after the remodel but sadly it was over shadowed by the cleanliness issues and slow service. Not to mention the manger was oblivious to what was going on in her restaurant and was to busy feeding money into some kind of machine/vault/safe whatever it was to check at least once to see what was going on in the front of the house or the dirty trash overflowing over the cups the we drink out of. We will never return to this location. I do have pictures of this visit but i don't see a option to upload them here on yelp.
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Brandon K.
This Wendy's is SUPER. Remodeled and some-what Fast. The staff are friendly and the food is superb. Why only 4 stars -- Waited over 10 minutes in the drive thru line with one person in front of me. Move faster Wendy's!
(4)Richie M.
Not a big surprise but I just need to vent about this one. Wendys Oak Street Brockton. I went here with my girlfriend to pick up some food for her son. As soon as we walked in we were appalled at what we saw. This place was the dirtiest and nastiest place we have ever been in. There was trash and old food everywhere in the restaurant as well as every trash barrel was overflowing with trash. We also noticed I little cut out room behind the counter where a young girl was cleaning off a stack of trays that had food and trash on them,. what was nasty was that she had cleaned of the whole stack with the same nasty rag and a spray bottle with some kind of yellow liquid in it. Not once did she rinse out the rag. What was really disgusting is she had had hair extensions that when down past her butt and they where rubbing/dragging all across the trays before during and after she was handling them.To make things worse was after she was done she came back out and started handling customers food. Not once did she use gloves or wash her hands. We noticed that there also was a overflowing trash barrel next to where the cup holder was and the trash was on and behind the cups. The service was slow and all of the customers orders before and after us where wrong. Our order was correct but it took over 20 minutes to get a simple order of nuggets and fries. This visit was very disappointing because we wanted to see how the restaurant looked like after the remodel but sadly it was over shadowed by the cleanliness issues and slow service. Not to mention the manger was oblivious to what was going on in her restaurant and was to busy feeding money into some kind of machine/vault/safe whatever it was to check at least once to see what was going on in the front of the house or the dirty trash overflowing over the cups the we drink out of. We will never return to this location. I do have pictures of this visit but i don't see a option to upload them here on yelp.
(1)