It's IHOP people, relax. The only real time to eat here is when there's nothing else open or you're so tired the quality is negligible. I'll say this to the local place...it's better than most. I eat there when I get off work and everything else is closed. After just two or three visits, the waitress remembered my drink order and my little quirky add-ons. That was a nice touch. I read a review about the fish...well you ordered FISH AT AN IHOP! What's next, filet at the Cracker Barrel?
(3)
Kali H.
As a huge fan of IHOP I was totally let down by this visit. I went with my friend and her kids since this is the closest one to us from Dayton. It was insanely busy for a Thursday morning but we didn't mind waiting because the pancakes are worth it. This is where it gets bad. Our table was filthy and sticky and we had to ask someone to come clean it off again. Our waitress never came to our table to take our drink order and we flagged down a manager who gave us our drinks. I don't think our waitress was told we were there because she seemed surprised to see us sitting there so I don't blame her. When our food showed up it was cold and there was hair mixed in with our scrambled eggs. We flagged the manager over again and he was so understanding he brought us new plates and took the meals off our bill. I gave our waitress a huge tip because she was great aside from everything else.
(2)
Christopher S.
The food was great Fresh, tasty pancakes and eggs. Our server new the menu really well, but was not the nicest to deal with. The worst part was that it took 65 minutes from the time we sat down until our food arrived. About 20 minutes just to take our order. Then the remainder waiting on our food. Now you might say the place was packed... nope only two other families at 2 30 in the afternoon..... think they were undestaffed? Can't speak for the kitchen but I saw three waitresses, for three groups. So, I will try again, but I was not overwhelmed with this IHOP location.
(3)
Faith E.
I've had Ihop twice. Once as a pick up order for a group and once as a dine in order. First of all, you'd better like meat... with a side of meat... slathered with meat. Everything comes with meat. That could be good or bad. The grease is just a bonus, I suppose. Secondly, try to find something healthier and end up disappointed. They have a selection of healthy options however, when you get down to the nitty gritty, they're NOT actually "healthy"; but I suppose you take that when you dine out for the most part. We decided to give Ihop another chance as our toddler is a fan of breakfast foods and was asking for "chocolate chips". So, we went there for the sole purpose of getting their chocolate chip pancake for her. That was a bad choice. It comes in the shape of a smiley face and has chocolate chip teeth. The pancake itself is... I don't know what. a big ol' dry sponge. So, she ate the teeth. My husband chose the turkey sandwich; it was nothing we couldn't have made just as well, or not better, at home. I wanted to go the healthy route and tried the tilapia. Those of you who enjoy a good grilled tilapia know that tilapia shouldn't smell and taste like bold fish. This was bold. I could smell it come out of the kitchen! It was very obviously over cooked, tough and rubbery. The smell was nauseating. The broccoli that accompanied it, was just not good. Serves me right for trying to get fish at a non-fish specific joint. However, all of the food choices combined pretty much persuaded us to not waste our time there again.
(1)
Brian J.
Sometimes you just need a pancake fix. I was excited when I heard IHOP was coming to town several years back. Pancakes at all hours of the day?? Yes please! However, this location quickly proved that their service is pretty abysmal. So, I haven't visited this location too often. One visit in particular I always tell people it was my worst dining experience ever. The food is slightly above average, so if it comes out correctly you can bet on it being a tasty meal. But my order rarely comes out correctly, and it usually takes a really long time to get your food. However, if you're a fan of super sweet pancakes this is your place. Most of their pancake dishes are more like desserts than anything else.
(2)
Kellsey B.
The service from the waiter that I had was excellent. Very upbeat, professional and helpful. I've had the same waiter a few times that I have been there and never was our order wrong and he was always friendly. The food isn't bad but could be better. Once the pancakes seemed like they were under the heat lamp a little too long. The coffee is not the best at all and it was cold coffee. That's about all... I love the service but with bad coffee and cold food (happened only once) it's not a bad place to eat every once in a while.
(3)
Richard P.
I visited the IHOP as I finished up a charity fundraising event that had me traveling by wheelchair from Marion to Richmond, Indiana. It's located in a free-standing building not far off the highway in a more commercial area of Richmond, a college town (Earlham). I will admit that my first experience of IHOP was to watch as an employee exited the restaurant and climbed into a car parked in a handicapped parking spot (without proper I.D.). While I realize they were likely on there for moments waiting on the employee, I still found it a bit tacky. Fortunately, things improved. This particular location looks like a newer spot. It's well decorated and clean. It didn't have strong personality to it, but I felt comfortable in it. The crew seems to be almost uniformly casual - I can see how some of the customer service issues mentioned in other reviews might happen. That said, I was treated well and was welcomed warmly. I was seated at a four-top. The business is pretty wheelchair friendly with multiple accessible spots (when not taken), an appropriate curb cut and fairly easy to maneuver doors. The dining area offers multiple wheelchair friendly spots. Jessica was my server and she was friendly and attentive throughout my stay. As I was in an IHOP, I opted for breakfast over lunch. I ordered the traditional french toast along with a couple of sausage links. The food came out in a timely manner. I've always considered IHOP to be fairly standard in terms of its dining quality. It's neither great nor poor. I can't say I've ever had a negative experience in IHOP, but I've also never had an experience that made me think "I have to go back." The french toast was good and satisfying without being too heavy. It came on a full plate with a small side plate for the sausage. The plate for the sausage made the sausage look rather paltry. But, once again, I had no complaints but also nothing that made me think I needed to rush back. I ordered iced tea (sweet, rather unusual for me). It was refilled once and I was offered a cup to go. As I was on a sort of "random kindness" tour, I spied a group of four who were simply fun to watch - a couple of older folks and their friends. They were just a delight. So, I bought their lunch (anonymously). That was a lot of fun and I appreciated IHOP's help in making that happen anonymously. Jessica was friendly and checked in regularly. I wasn't blown away here. It was an enjoyable meal that tasted good. The price was right around $11 and, of course, went up quite a bit when I picked up the other check. I would return if in the area, though this particular neighborhood also has several other options I'd just as easily visit. For those who love breakfast at any time of day, IHOP is a great option in the Richmond area. While they didn't have quite the "down home" feeling I've sometimes associated with the restaurant, I was treated well and served good food. On this visit, that was enough.
(3)
Vshwg N.
Superstar restaurant fresh food clean place nice people full-service I like this place thank you so much I hope
(5)
Nobuyuki S.
What do you call a waitress with one leg shorter than the other? Eileen. What do you call a restaurant that only employs one-legged staff? IHOP. After my recent trip to IHOP in Springdale, OH, I decided to try the one a couple of miles from home. I was there around 1:45 p.m. and it looked a bit like an old people's convention but then, I fit pretty well right now. One of the waitresses reponded immediately and seated me, as I got to the dining room. Tables were clean! The server came to the table and asked for my drink order and she had my drink back to the table quickly. I ordered a half-and-half deal for $6.95, and got the Caesar side salad and pot roast melt sandwich. There were good portions for the price, in contrast to Panera Bread, which gave me a cold half-sandwich and a few spoons of soup for $8.99. I have to nitpick here. The lettuce should have been torn apart. I understand that they don't want to use a knife because of the brown edges it will give it when the lettuce is older. (Of course, they should throw it out before that, but that rarely happens.) Cutting a salad in a bowl just doesn't work well. The bowl was a good shape, but a couple of times, I was close to having a tossed salad. I'll take chopsticks next time. The sandwich was quite good. The bread was toasty without being too dark and the pot roast beef and the gravy were good together in a sandwich. All they needed were mashed potatoes and carrots. All of the staff I could hear or who I encountered were pleasant and helpful with all the customers. They took care of the tables quickly after customers left the booths or tables. I thought back to the original International House of Pancakes restaurant, where Subway is now, next to Burger King, and they were really good at first and degraded over time. This one seems to be better over time. Hopefully, the company cares.
(4)
Analissa W.
IHOP is my absolute favorite restaurant. I live over a half hour away from Richmond and will sometimes just drive up there just to eat IHOP. The food is absolutely wonderful. The service is very fast and easy and the waiters are always very nice and respectful. I recommend this place to anyone and everyone!
(5)
Daniel L.
Great place for breakfast food all day. They have a good regular lunch and dinner menu. My daughter loves their strawberry sauce for the pancakes. I like the idea of having several different syrup for your pancakes.
(4)
Richard H.
Smallest portion of hashbrowns I've ever seen! And soooo greasy! Portioned for a child..my crepes were dried out and they had ran out of lingonberry but didn't tell me that until after they brought it to me.the waitress walked away from me while I was addressing her.& realized what she did & profusely apologized.it was awful,crappy food
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Outdoor Seating : No Has TV : No
Deuce D.
It's IHOP people, relax. The only real time to eat here is when there's nothing else open or you're so tired the quality is negligible. I'll say this to the local place...it's better than most. I eat there when I get off work and everything else is closed. After just two or three visits, the waitress remembered my drink order and my little quirky add-ons. That was a nice touch. I read a review about the fish...well you ordered FISH AT AN IHOP! What's next, filet at the Cracker Barrel?
(3)Kali H.
As a huge fan of IHOP I was totally let down by this visit. I went with my friend and her kids since this is the closest one to us from Dayton. It was insanely busy for a Thursday morning but we didn't mind waiting because the pancakes are worth it. This is where it gets bad. Our table was filthy and sticky and we had to ask someone to come clean it off again. Our waitress never came to our table to take our drink order and we flagged down a manager who gave us our drinks. I don't think our waitress was told we were there because she seemed surprised to see us sitting there so I don't blame her. When our food showed up it was cold and there was hair mixed in with our scrambled eggs. We flagged the manager over again and he was so understanding he brought us new plates and took the meals off our bill. I gave our waitress a huge tip because she was great aside from everything else.
(2)Christopher S.
The food was great Fresh, tasty pancakes and eggs. Our server new the menu really well, but was not the nicest to deal with. The worst part was that it took 65 minutes from the time we sat down until our food arrived. About 20 minutes just to take our order. Then the remainder waiting on our food. Now you might say the place was packed... nope only two other families at 2 30 in the afternoon..... think they were undestaffed? Can't speak for the kitchen but I saw three waitresses, for three groups. So, I will try again, but I was not overwhelmed with this IHOP location.
(3)Faith E.
I've had Ihop twice. Once as a pick up order for a group and once as a dine in order. First of all, you'd better like meat... with a side of meat... slathered with meat. Everything comes with meat. That could be good or bad. The grease is just a bonus, I suppose. Secondly, try to find something healthier and end up disappointed. They have a selection of healthy options however, when you get down to the nitty gritty, they're NOT actually "healthy"; but I suppose you take that when you dine out for the most part. We decided to give Ihop another chance as our toddler is a fan of breakfast foods and was asking for "chocolate chips". So, we went there for the sole purpose of getting their chocolate chip pancake for her. That was a bad choice. It comes in the shape of a smiley face and has chocolate chip teeth. The pancake itself is... I don't know what. a big ol' dry sponge. So, she ate the teeth. My husband chose the turkey sandwich; it was nothing we couldn't have made just as well, or not better, at home. I wanted to go the healthy route and tried the tilapia. Those of you who enjoy a good grilled tilapia know that tilapia shouldn't smell and taste like bold fish. This was bold. I could smell it come out of the kitchen! It was very obviously over cooked, tough and rubbery. The smell was nauseating. The broccoli that accompanied it, was just not good. Serves me right for trying to get fish at a non-fish specific joint. However, all of the food choices combined pretty much persuaded us to not waste our time there again.
(1)Brian J.
Sometimes you just need a pancake fix. I was excited when I heard IHOP was coming to town several years back. Pancakes at all hours of the day?? Yes please! However, this location quickly proved that their service is pretty abysmal. So, I haven't visited this location too often. One visit in particular I always tell people it was my worst dining experience ever. The food is slightly above average, so if it comes out correctly you can bet on it being a tasty meal. But my order rarely comes out correctly, and it usually takes a really long time to get your food. However, if you're a fan of super sweet pancakes this is your place. Most of their pancake dishes are more like desserts than anything else.
(2)Kellsey B.
The service from the waiter that I had was excellent. Very upbeat, professional and helpful. I've had the same waiter a few times that I have been there and never was our order wrong and he was always friendly. The food isn't bad but could be better. Once the pancakes seemed like they were under the heat lamp a little too long. The coffee is not the best at all and it was cold coffee. That's about all... I love the service but with bad coffee and cold food (happened only once) it's not a bad place to eat every once in a while.
(3)Richard P.
I visited the IHOP as I finished up a charity fundraising event that had me traveling by wheelchair from Marion to Richmond, Indiana. It's located in a free-standing building not far off the highway in a more commercial area of Richmond, a college town (Earlham). I will admit that my first experience of IHOP was to watch as an employee exited the restaurant and climbed into a car parked in a handicapped parking spot (without proper I.D.). While I realize they were likely on there for moments waiting on the employee, I still found it a bit tacky. Fortunately, things improved. This particular location looks like a newer spot. It's well decorated and clean. It didn't have strong personality to it, but I felt comfortable in it. The crew seems to be almost uniformly casual - I can see how some of the customer service issues mentioned in other reviews might happen. That said, I was treated well and was welcomed warmly. I was seated at a four-top. The business is pretty wheelchair friendly with multiple accessible spots (when not taken), an appropriate curb cut and fairly easy to maneuver doors. The dining area offers multiple wheelchair friendly spots. Jessica was my server and she was friendly and attentive throughout my stay. As I was in an IHOP, I opted for breakfast over lunch. I ordered the traditional french toast along with a couple of sausage links. The food came out in a timely manner. I've always considered IHOP to be fairly standard in terms of its dining quality. It's neither great nor poor. I can't say I've ever had a negative experience in IHOP, but I've also never had an experience that made me think "I have to go back." The french toast was good and satisfying without being too heavy. It came on a full plate with a small side plate for the sausage. The plate for the sausage made the sausage look rather paltry. But, once again, I had no complaints but also nothing that made me think I needed to rush back. I ordered iced tea (sweet, rather unusual for me). It was refilled once and I was offered a cup to go. As I was on a sort of "random kindness" tour, I spied a group of four who were simply fun to watch - a couple of older folks and their friends. They were just a delight. So, I bought their lunch (anonymously). That was a lot of fun and I appreciated IHOP's help in making that happen anonymously. Jessica was friendly and checked in regularly. I wasn't blown away here. It was an enjoyable meal that tasted good. The price was right around $11 and, of course, went up quite a bit when I picked up the other check. I would return if in the area, though this particular neighborhood also has several other options I'd just as easily visit. For those who love breakfast at any time of day, IHOP is a great option in the Richmond area. While they didn't have quite the "down home" feeling I've sometimes associated with the restaurant, I was treated well and served good food. On this visit, that was enough.
(3)Vshwg N.
Superstar restaurant fresh food clean place nice people full-service I like this place thank you so much I hope
(5)Nobuyuki S.
What do you call a waitress with one leg shorter than the other? Eileen. What do you call a restaurant that only employs one-legged staff? IHOP. After my recent trip to IHOP in Springdale, OH, I decided to try the one a couple of miles from home. I was there around 1:45 p.m. and it looked a bit like an old people's convention but then, I fit pretty well right now. One of the waitresses reponded immediately and seated me, as I got to the dining room. Tables were clean! The server came to the table and asked for my drink order and she had my drink back to the table quickly. I ordered a half-and-half deal for $6.95, and got the Caesar side salad and pot roast melt sandwich. There were good portions for the price, in contrast to Panera Bread, which gave me a cold half-sandwich and a few spoons of soup for $8.99. I have to nitpick here. The lettuce should have been torn apart. I understand that they don't want to use a knife because of the brown edges it will give it when the lettuce is older. (Of course, they should throw it out before that, but that rarely happens.) Cutting a salad in a bowl just doesn't work well. The bowl was a good shape, but a couple of times, I was close to having a tossed salad. I'll take chopsticks next time. The sandwich was quite good. The bread was toasty without being too dark and the pot roast beef and the gravy were good together in a sandwich. All they needed were mashed potatoes and carrots. All of the staff I could hear or who I encountered were pleasant and helpful with all the customers. They took care of the tables quickly after customers left the booths or tables. I thought back to the original International House of Pancakes restaurant, where Subway is now, next to Burger King, and they were really good at first and degraded over time. This one seems to be better over time. Hopefully, the company cares.
(4)Analissa W.
IHOP is my absolute favorite restaurant. I live over a half hour away from Richmond and will sometimes just drive up there just to eat IHOP. The food is absolutely wonderful. The service is very fast and easy and the waiters are always very nice and respectful. I recommend this place to anyone and everyone!
(5)Daniel L.
Great place for breakfast food all day. They have a good regular lunch and dinner menu. My daughter loves their strawberry sauce for the pancakes. I like the idea of having several different syrup for your pancakes.
(4)Richard H.
Smallest portion of hashbrowns I've ever seen! And soooo greasy! Portioned for a child..my crepes were dried out and they had ran out of lingonberry but didn't tell me that until after they brought it to me.the waitress walked away from me while I was addressing her.& realized what she did & profusely apologized.it was awful,crappy food
(1)