I was reintroduced to chili's by a family member a months ago. I am glad about that. Tasty food. Good service. Great dessert!
(4)
Ken F.
I travel and visit Chilis all over, and they are consistently good. This experience was not good. It was slow and after the lunch rush but yet it took 20 before anyone acknowledged me after I was seated. I requested a burger with a salad dressing cup of chili to put on the burger--the waitress tilted and called the manager over. He says "we don't do offer this option--I don't even know how to charge you for it, but (now the condescending tone kicks in) just this once I will give it to you without charging you." Really! Over 2 oz of chili? I have ordered this combination dozens of times at Chilis all over the country without anyone squawking at me like this. It's service in the small things that makes or breaks an experience. Unfortunately, this one is broken....
(1)
Nobuyuki S.
Safe, casual dining experience with better taste than most. I ate here around Christmas with my Realtor. While we were talking in the crowded restaurant, you'd think that we'd not notice that the service was more than a bit slow. Of course, I can say that since it was the holiday time, they were less organized than usual. Fair enough? I like the food better than the alternatives, such as Applebee's, Ruby Tuesday (closed in Richmond), Sam Snead's, TGIFridays etc. etc. It's not great food, but it's better than average for a place like this. There was a time when I would order just Chili and Chips and Salsa, but they have a wide variety on the menu now, though the burgers seem to be extra large to compete with places like Red Robin. The best alternative in Richmond is Little Sheba's and it puts most every restaurant to shame. Update 2014.05.09: I met my contractor at this place today. Yes, realtor, contractor--I only eat out now with people now when selling or buying a house. The host set us down on the bar side, just after we were both commenting about it, having never really noticed it. I've been pushed back in the corner so many times, I've seen all of Richmond walk to the rest room. The loaded baked potato soup was good, not great, and came as a part of a package (soup/salad + entree) lunch. The burger bites were very good, as were the fries. For slider-type hamburgers, they were great because they were grilled instead of steamed.
(3)
Chris G.
As far as slightly higher quality chain restaurants go, I personally prefer certain aspects of Chili's over the others. This specific joint offers free wifi (that you need to log in for, simple and easy), table-top bill pay and menu screens that, as long as they are working correctly, add a high-tech plus to the venture. The bar is open, and features many TVs for multiple sporting events at any angle you may need depending on your seating. Food wise, I highly recommend the chips and salsa! I know it seems simple, but I'm a huge Tex-Mex fan, an dI love trying different chips and salsa combos, and Chili's seems to have some of the lightest chips with a smooth and tasty salsa! Also, we tried the Pepperoni Pizza, which I didn't even know they offered, and it was suprisingly great tasting, however a bit too oily for my liking haha!
(4)
Pamela M.
I used to love Chili's even though I shy away from franchise restaurants. Their chips and salsa - the best and the selection of entrees were commendable. So I thoght I'd give it a whirl again - bad decision. Upon entering the restaurant the decor was the same as I remember from 15 years ago. And weren't hostesses supposed to be presentable? Sweet girl but messy. She looked as if she just got up, put on her stained black pants from the night before and got to work. The lunch menu had no salads so I ordered the Caribbean lime grilled chicken with mango iced tea. The serving was 1/2 the size I remember, mandarian oranges which had seen their better days and lukewarm "iced" tea. My bill? $17.00 plus tip. Chili's had all the atmosphere of the local gas station eatery with Cheesecake Factory prices. Save yourself and your appetite - go to Galo's around the corner.
(2)
Pat D.
When my family can't decide where to go we always end up at Chili's, it always our go to place. we usually take in the 2 for $20 menu. Love their chips and salsa. I recommend the chicken bacon ranch quesadillas, monterey chicken or chipotle chicken crispers. Good food, good prices
(4)
Brian J.
I noticed that this Chili's has recently gone non-smoking. So big thumbs up for that! Several years ago, this place had some really great employees and servers. However, they seemed to all leave at once and now this place just kinda sucks. Now that they've added those handy little computer screens at the tables, it's like the servers only feel they need to visit the table if they're being called. If you're a vegetarian, I don't suggest eating here. Very very few vegetarian options. I ordered a mushroom burger with a bean patty substitute on this particular visit, and they brought me out a regular burger with a side of black beans instead. That's something you just can't afford to screw up. What used to be one of my favorite dining spots in town has gone downhill so much over the past several years. I suggest O'Charley's or Texas Roadhouse if you're in the mood for this style of dining. You'll have a much better experience there.
(2)
Valerie L.
First, let me say that I've been informed that Chili's plays Christian rock on Sundays. Let me inform you that they also play it on other nights. I am back to tell you all about my latest experience, which was FANFREAKINTABULOUS. (I won't adjust my rating based on one good experience, though- even a monkey accidentally plays "The Mexican Hat Dance" sometimes.) My friend and I went in for lunch last week. Although the server got my drink order wrong, she immediately corrected it. That was the biggest problem with the whole meal. We split the California flatbread- delish, as usual. We got a side of the avocado dressing to dip it in- wonderful. It was aight in the Southwest dressing, too, but we both liked it in the avocado better. Also, this time the aioli didn't seem too heavy or cloying- must be a fine line. Then, for the first time ever, we decided to split the Sante Fe salad. It was fantastic! Delicious! Spicy! Cilantro-y! Creamy! Ohemgeeeeeeeeeeeeeee! They even split the salad, bringing it out on two plates even though I simply requested a couple side plates. Our server was all smiles and a delight. Yeah, so, that's my story, short and sweet, and in favor of the place for once. I figure as long as I stick with this limited menu of 3.5 items, I can continue eating there when friends insist upon it.
(2)
Cat M.
Dined here recently and was very suprised to see cordless mini-monitors on each table. It was an interactive touchpad where you could browse the menu and actually order menu items as well as pay for the bill. You could also order and pay the old-fashioned way, but I found it extremely convenient to be able to swipe your credit card right at the table when you were ready to pay up. Great esp if you're having trouble flagging your waiter or waitress down. The monitor even prints out a receipt for you! Way cool! Foodwise I have found it to be consistently good from locations in CA, PA and now here in IN. I ordered the Texas cheese fries which consisted of fries loaded w melted cheddar cheese, applewood smoked bacon bits, jalapenos, green onions, and a side of ranch. Loved that you could order a half order or full order. Being that it isn't exactly the healthiest thing on the planet I went with the half order and it was perfect size for dinner (with a full sized margarita of course!) Ordered with the waitress who was friendly and provided very good service. My friend paid on the monitor just for fun and I paid via the waitress and all was well. Overall a great experience and will come back without a doubt the next time I am craving those delish fries.
(4)
Shane C.
Not generally a fan of Chili's, wife enjoys it and we were out of town meeting people, so I went with it. Food was ok for what Chili's is, but the service was horrible and that is why marks so low. 20 plus minutes for one of our parties coffee. had to ask for silverware. all plates still on table when done, makes it hard to converse with family, espicially when meeting up with folks from out of state. find somewhere else if in richmond, IN
(1)
Jenny K.
Horrible experience today at Chili's. I ordered the Chicken & Green Chile soup and a side item of seasonal vegetables. The order took awhile to get here and when it did the soup was cold. The server was very sweet and took it back. She returned, and it was obviously reheated via a microwave cos the top portion was a little bit hotter, but the bottom was cold. I just sucked it up and ate it. The vegetables came with a very rubbery cheese topping that I thought was weird. The entire meal cost $7.65 with tax and tip, which I think is kind of pricey for soup and a side item of vegetables (broccoli & carrots). No more Chili's for me!
(1)
Ed M.
We usually eat at Chili's a couple times a year at the Richmond, IN location. The food is decent and the service is quick. One of us almost always gets the Caribbean Salad because she says it is the best in town. I try different things, the last time tried the margarita grilled chicken for the first time. It comes with black beans, rice and tortilla strips as well as pico de gallo. I would rate this particular item as excellent with enough to fill a hungry appetite. I have tried the cajun pasta but I have been spoiled by real cajun cooking in New Orleans so I have to rate it as only average. Also have had the fajita trio which is a large portion but would rate it at a 3.5 on a five point scale. There selection of beers is limited with the only one I would select is the Samuel Adams beer. We last ate there in late December 2011 and they have these interesting little machines at the tables where you can play games and also pay the bill. Most of the games are extra cost. Yes we will eat there again within the next year. The prices are average for this type of restaurant and the wait is usually not long if there is a wait.
(4)
Christopher S.
I was reintroduced to chili's by a family member a months ago. I am glad about that. Tasty food. Good service. Great dessert!
(4)
Ken F.
I travel and visit Chilis all over, and they are consistently good. This experience was not good. It was slow and after the lunch rush but yet it took 20 before anyone acknowledged me after I was seated. I requested a burger with a salad dressing cup of chili to put on the burger--the waitress tilted and called the manager over. He says "we don't do offer this option--I don't even know how to charge you for it, but (now the condescending tone kicks in) just this once I will give it to you without charging you." Really! Over 2 oz of chili? I have ordered this combination dozens of times at Chilis all over the country without anyone squawking at me like this. It's service in the small things that makes or breaks an experience. Unfortunately, this one is broken....
(1)
Nobuyuki S.
Safe, casual dining experience with better taste than most. I ate here around Christmas with my Realtor. While we were talking in the crowded restaurant, you'd think that we'd not notice that the service was more than a bit slow. Of course, I can say that since it was the holiday time, they were less organized than usual. Fair enough? I like the food better than the alternatives, such as Applebee's, Ruby Tuesday (closed in Richmond), Sam Snead's, TGIFridays etc. etc. It's not great food, but it's better than average for a place like this. There was a time when I would order just Chili and Chips and Salsa, but they have a wide variety on the menu now, though the burgers seem to be extra large to compete with places like Red Robin. The best alternative in Richmond is Little Sheba's and it puts most every restaurant to shame. Update 2014.05.09: I met my contractor at this place today. Yes, realtor, contractor--I only eat out now with people now when selling or buying a house. The host set us down on the bar side, just after we were both commenting about it, having never really noticed it. I've been pushed back in the corner so many times, I've seen all of Richmond walk to the rest room. The loaded baked potato soup was good, not great, and came as a part of a package (soup/salad + entree) lunch. The burger bites were very good, as were the fries. For slider-type hamburgers, they were great because they were grilled instead of steamed.
(3)
Chris G.
As far as slightly higher quality chain restaurants go, I personally prefer certain aspects of Chili's over the others. This specific joint offers free wifi (that you need to log in for, simple and easy), table-top bill pay and menu screens that, as long as they are working correctly, add a high-tech plus to the venture. The bar is open, and features many TVs for multiple sporting events at any angle you may need depending on your seating. Food wise, I highly recommend the chips and salsa! I know it seems simple, but I'm a huge Tex-Mex fan, an dI love trying different chips and salsa combos, and Chili's seems to have some of the lightest chips with a smooth and tasty salsa! Also, we tried the Pepperoni Pizza, which I didn't even know they offered, and it was suprisingly great tasting, however a bit too oily for my liking haha!
(4)
Pamela M.
I used to love Chili's even though I shy away from franchise restaurants. Their chips and salsa - the best and the selection of entrees were commendable. So I thoght I'd give it a whirl again - bad decision. Upon entering the restaurant the decor was the same as I remember from 15 years ago. And weren't hostesses supposed to be presentable? Sweet girl but messy. She looked as if she just got up, put on her stained black pants from the night before and got to work. The lunch menu had no salads so I ordered the Caribbean lime grilled chicken with mango iced tea. The serving was 1/2 the size I remember, mandarian oranges which had seen their better days and lukewarm "iced" tea. My bill? $17.00 plus tip. Chili's had all the atmosphere of the local gas station eatery with Cheesecake Factory prices. Save yourself and your appetite - go to Galo's around the corner.
(2)
Pat D.
When my family can't decide where to go we always end up at Chili's, it always our go to place. we usually take in the 2 for $20 menu. Love their chips and salsa. I recommend the chicken bacon ranch quesadillas, monterey chicken or chipotle chicken crispers. Good food, good prices
(4)
Brian J.
I noticed that this Chili's has recently gone non-smoking. So big thumbs up for that! Several years ago, this place had some really great employees and servers. However, they seemed to all leave at once and now this place just kinda sucks. Now that they've added those handy little computer screens at the tables, it's like the servers only feel they need to visit the table if they're being called. If you're a vegetarian, I don't suggest eating here. Very very few vegetarian options. I ordered a mushroom burger with a bean patty substitute on this particular visit, and they brought me out a regular burger with a side of black beans instead. That's something you just can't afford to screw up. What used to be one of my favorite dining spots in town has gone downhill so much over the past several years. I suggest O'Charley's or Texas Roadhouse if you're in the mood for this style of dining. You'll have a much better experience there.
(2)
Jenny K.
Horrible experience today at Chili's. I ordered the Chicken & Green Chile soup and a side item of seasonal vegetables. The order took awhile to get here and when it did the soup was cold. The server was very sweet and took it back. She returned, and it was obviously reheated via a microwave cos the top portion was a little bit hotter, but the bottom was cold. I just sucked it up and ate it. The vegetables came with a very rubbery cheese topping that I thought was weird. The entire meal cost $7.65 with tax and tip, which I think is kind of pricey for soup and a side item of vegetables (broccoli & carrots). No more Chili's for me!
(1)
Ed M.
We usually eat at Chili's a couple times a year at the Richmond, IN location. The food is decent and the service is quick. One of us almost always gets the Caribbean Salad because she says it is the best in town. I try different things, the last time tried the margarita grilled chicken for the first time. It comes with black beans, rice and tortilla strips as well as pico de gallo. I would rate this particular item as excellent with enough to fill a hungry appetite. I have tried the cajun pasta but I have been spoiled by real cajun cooking in New Orleans so I have to rate it as only average. Also have had the fajita trio which is a large portion but would rate it at a 3.5 on a five point scale. There selection of beers is limited with the only one I would select is the Samuel Adams beer. We last ate there in late December 2011 and they have these interesting little machines at the tables where you can play games and also pay the bill. Most of the games are extra cost. Yes we will eat there again within the next year. The prices are average for this type of restaurant and the wait is usually not long if there is a wait.
(4)
Valerie L.
First, let me say that I've been informed that Chili's plays Christian rock on Sundays. Let me inform you that they also play it on other nights. I am back to tell you all about my latest experience, which was FANFREAKINTABULOUS. (I won't adjust my rating based on one good experience, though- even a monkey accidentally plays "The Mexican Hat Dance" sometimes.) My friend and I went in for lunch last week. Although the server got my drink order wrong, she immediately corrected it. That was the biggest problem with the whole meal. We split the California flatbread- delish, as usual. We got a side of the avocado dressing to dip it in- wonderful. It was aight in the Southwest dressing, too, but we both liked it in the avocado better. Also, this time the aioli didn't seem too heavy or cloying- must be a fine line. Then, for the first time ever, we decided to split the Sante Fe salad. It was fantastic! Delicious! Spicy! Cilantro-y! Creamy! Ohemgeeeeeeeeeeeeeee! They even split the salad, bringing it out on two plates even though I simply requested a couple side plates. Our server was all smiles and a delight. Yeah, so, that's my story, short and sweet, and in favor of the place for once. I figure as long as I stick with this limited menu of 3.5 items, I can continue eating there when friends insist upon it.
(2)
Cat M.
Dined here recently and was very suprised to see cordless mini-monitors on each table. It was an interactive touchpad where you could browse the menu and actually order menu items as well as pay for the bill. You could also order and pay the old-fashioned way, but I found it extremely convenient to be able to swipe your credit card right at the table when you were ready to pay up. Great esp if you're having trouble flagging your waiter or waitress down. The monitor even prints out a receipt for you! Way cool! Foodwise I have found it to be consistently good from locations in CA, PA and now here in IN. I ordered the Texas cheese fries which consisted of fries loaded w melted cheddar cheese, applewood smoked bacon bits, jalapenos, green onions, and a side of ranch. Loved that you could order a half order or full order. Being that it isn't exactly the healthiest thing on the planet I went with the half order and it was perfect size for dinner (with a full sized margarita of course!) Ordered with the waitress who was friendly and provided very good service. My friend paid on the monitor just for fun and I paid via the waitress and all was well. Overall a great experience and will come back without a doubt the next time I am craving those delish fries.
(4)
Shane C.
Not generally a fan of Chili's, wife enjoys it and we were out of town meeting people, so I went with it. Food was ok for what Chili's is, but the service was horrible and that is why marks so low. 20 plus minutes for one of our parties coffee. had to ask for silverware. all plates still on table when done, makes it hard to converse with family, espicially when meeting up with folks from out of state. find somewhere else if in richmond, IN
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes
Christopher S.
I was reintroduced to chili's by a family member a months ago. I am glad about that. Tasty food. Good service. Great dessert!
(4)Ken F.
I travel and visit Chilis all over, and they are consistently good. This experience was not good. It was slow and after the lunch rush but yet it took 20 before anyone acknowledged me after I was seated. I requested a burger with a salad dressing cup of chili to put on the burger--the waitress tilted and called the manager over. He says "we don't do offer this option--I don't even know how to charge you for it, but (now the condescending tone kicks in) just this once I will give it to you without charging you." Really! Over 2 oz of chili? I have ordered this combination dozens of times at Chilis all over the country without anyone squawking at me like this. It's service in the small things that makes or breaks an experience. Unfortunately, this one is broken....
(1)Nobuyuki S.
Safe, casual dining experience with better taste than most. I ate here around Christmas with my Realtor. While we were talking in the crowded restaurant, you'd think that we'd not notice that the service was more than a bit slow. Of course, I can say that since it was the holiday time, they were less organized than usual. Fair enough? I like the food better than the alternatives, such as Applebee's, Ruby Tuesday (closed in Richmond), Sam Snead's, TGIFridays etc. etc. It's not great food, but it's better than average for a place like this. There was a time when I would order just Chili and Chips and Salsa, but they have a wide variety on the menu now, though the burgers seem to be extra large to compete with places like Red Robin. The best alternative in Richmond is Little Sheba's and it puts most every restaurant to shame. Update 2014.05.09: I met my contractor at this place today. Yes, realtor, contractor--I only eat out now with people now when selling or buying a house. The host set us down on the bar side, just after we were both commenting about it, having never really noticed it. I've been pushed back in the corner so many times, I've seen all of Richmond walk to the rest room. The loaded baked potato soup was good, not great, and came as a part of a package (soup/salad + entree) lunch. The burger bites were very good, as were the fries. For slider-type hamburgers, they were great because they were grilled instead of steamed.
(3)Chris G.
As far as slightly higher quality chain restaurants go, I personally prefer certain aspects of Chili's over the others. This specific joint offers free wifi (that you need to log in for, simple and easy), table-top bill pay and menu screens that, as long as they are working correctly, add a high-tech plus to the venture. The bar is open, and features many TVs for multiple sporting events at any angle you may need depending on your seating. Food wise, I highly recommend the chips and salsa! I know it seems simple, but I'm a huge Tex-Mex fan, an dI love trying different chips and salsa combos, and Chili's seems to have some of the lightest chips with a smooth and tasty salsa! Also, we tried the Pepperoni Pizza, which I didn't even know they offered, and it was suprisingly great tasting, however a bit too oily for my liking haha!
(4)Pamela M.
I used to love Chili's even though I shy away from franchise restaurants. Their chips and salsa - the best and the selection of entrees were commendable. So I thoght I'd give it a whirl again - bad decision. Upon entering the restaurant the decor was the same as I remember from 15 years ago. And weren't hostesses supposed to be presentable? Sweet girl but messy. She looked as if she just got up, put on her stained black pants from the night before and got to work. The lunch menu had no salads so I ordered the Caribbean lime grilled chicken with mango iced tea. The serving was 1/2 the size I remember, mandarian oranges which had seen their better days and lukewarm "iced" tea. My bill? $17.00 plus tip. Chili's had all the atmosphere of the local gas station eatery with Cheesecake Factory prices. Save yourself and your appetite - go to Galo's around the corner.
(2)Pat D.
When my family can't decide where to go we always end up at Chili's, it always our go to place. we usually take in the 2 for $20 menu. Love their chips and salsa. I recommend the chicken bacon ranch quesadillas, monterey chicken or chipotle chicken crispers. Good food, good prices
(4)Brian J.
I noticed that this Chili's has recently gone non-smoking. So big thumbs up for that! Several years ago, this place had some really great employees and servers. However, they seemed to all leave at once and now this place just kinda sucks. Now that they've added those handy little computer screens at the tables, it's like the servers only feel they need to visit the table if they're being called. If you're a vegetarian, I don't suggest eating here. Very very few vegetarian options. I ordered a mushroom burger with a bean patty substitute on this particular visit, and they brought me out a regular burger with a side of black beans instead. That's something you just can't afford to screw up. What used to be one of my favorite dining spots in town has gone downhill so much over the past several years. I suggest O'Charley's or Texas Roadhouse if you're in the mood for this style of dining. You'll have a much better experience there.
(2)Valerie L.
First, let me say that I've been informed that Chili's plays Christian rock on Sundays. Let me inform you that they also play it on other nights. I am back to tell you all about my latest experience, which was FANFREAKINTABULOUS. (I won't adjust my rating based on one good experience, though- even a monkey accidentally plays "The Mexican Hat Dance" sometimes.) My friend and I went in for lunch last week. Although the server got my drink order wrong, she immediately corrected it. That was the biggest problem with the whole meal. We split the California flatbread- delish, as usual. We got a side of the avocado dressing to dip it in- wonderful. It was aight in the Southwest dressing, too, but we both liked it in the avocado better. Also, this time the aioli didn't seem too heavy or cloying- must be a fine line. Then, for the first time ever, we decided to split the Sante Fe salad. It was fantastic! Delicious! Spicy! Cilantro-y! Creamy! Ohemgeeeeeeeeeeeeeee! They even split the salad, bringing it out on two plates even though I simply requested a couple side plates. Our server was all smiles and a delight. Yeah, so, that's my story, short and sweet, and in favor of the place for once. I figure as long as I stick with this limited menu of 3.5 items, I can continue eating there when friends insist upon it.
(2)Cat M.
Dined here recently and was very suprised to see cordless mini-monitors on each table. It was an interactive touchpad where you could browse the menu and actually order menu items as well as pay for the bill. You could also order and pay the old-fashioned way, but I found it extremely convenient to be able to swipe your credit card right at the table when you were ready to pay up. Great esp if you're having trouble flagging your waiter or waitress down. The monitor even prints out a receipt for you! Way cool! Foodwise I have found it to be consistently good from locations in CA, PA and now here in IN. I ordered the Texas cheese fries which consisted of fries loaded w melted cheddar cheese, applewood smoked bacon bits, jalapenos, green onions, and a side of ranch. Loved that you could order a half order or full order. Being that it isn't exactly the healthiest thing on the planet I went with the half order and it was perfect size for dinner (with a full sized margarita of course!) Ordered with the waitress who was friendly and provided very good service. My friend paid on the monitor just for fun and I paid via the waitress and all was well. Overall a great experience and will come back without a doubt the next time I am craving those delish fries.
(4)Shane C.
Not generally a fan of Chili's, wife enjoys it and we were out of town meeting people, so I went with it. Food was ok for what Chili's is, but the service was horrible and that is why marks so low. 20 plus minutes for one of our parties coffee. had to ask for silverware. all plates still on table when done, makes it hard to converse with family, espicially when meeting up with folks from out of state. find somewhere else if in richmond, IN
(1)Jenny K.
Horrible experience today at Chili's. I ordered the Chicken & Green Chile soup and a side item of seasonal vegetables. The order took awhile to get here and when it did the soup was cold. The server was very sweet and took it back. She returned, and it was obviously reheated via a microwave cos the top portion was a little bit hotter, but the bottom was cold. I just sucked it up and ate it. The vegetables came with a very rubbery cheese topping that I thought was weird. The entire meal cost $7.65 with tax and tip, which I think is kind of pricey for soup and a side item of vegetables (broccoli & carrots). No more Chili's for me!
(1)Ed M.
We usually eat at Chili's a couple times a year at the Richmond, IN location. The food is decent and the service is quick. One of us almost always gets the Caribbean Salad because she says it is the best in town. I try different things, the last time tried the margarita grilled chicken for the first time. It comes with black beans, rice and tortilla strips as well as pico de gallo. I would rate this particular item as excellent with enough to fill a hungry appetite. I have tried the cajun pasta but I have been spoiled by real cajun cooking in New Orleans so I have to rate it as only average. Also have had the fajita trio which is a large portion but would rate it at a 3.5 on a five point scale. There selection of beers is limited with the only one I would select is the Samuel Adams beer. We last ate there in late December 2011 and they have these interesting little machines at the tables where you can play games and also pay the bill. Most of the games are extra cost. Yes we will eat there again within the next year. The prices are average for this type of restaurant and the wait is usually not long if there is a wait.
(4)Christopher S.
I was reintroduced to chili's by a family member a months ago. I am glad about that. Tasty food. Good service. Great dessert!
(4)Ken F.
I travel and visit Chilis all over, and they are consistently good. This experience was not good. It was slow and after the lunch rush but yet it took 20 before anyone acknowledged me after I was seated. I requested a burger with a salad dressing cup of chili to put on the burger--the waitress tilted and called the manager over. He says "we don't do offer this option--I don't even know how to charge you for it, but (now the condescending tone kicks in) just this once I will give it to you without charging you." Really! Over 2 oz of chili? I have ordered this combination dozens of times at Chilis all over the country without anyone squawking at me like this. It's service in the small things that makes or breaks an experience. Unfortunately, this one is broken....
(1)Nobuyuki S.
Safe, casual dining experience with better taste than most. I ate here around Christmas with my Realtor. While we were talking in the crowded restaurant, you'd think that we'd not notice that the service was more than a bit slow. Of course, I can say that since it was the holiday time, they were less organized than usual. Fair enough? I like the food better than the alternatives, such as Applebee's, Ruby Tuesday (closed in Richmond), Sam Snead's, TGIFridays etc. etc. It's not great food, but it's better than average for a place like this. There was a time when I would order just Chili and Chips and Salsa, but they have a wide variety on the menu now, though the burgers seem to be extra large to compete with places like Red Robin. The best alternative in Richmond is Little Sheba's and it puts most every restaurant to shame. Update 2014.05.09: I met my contractor at this place today. Yes, realtor, contractor--I only eat out now with people now when selling or buying a house. The host set us down on the bar side, just after we were both commenting about it, having never really noticed it. I've been pushed back in the corner so many times, I've seen all of Richmond walk to the rest room. The loaded baked potato soup was good, not great, and came as a part of a package (soup/salad + entree) lunch. The burger bites were very good, as were the fries. For slider-type hamburgers, they were great because they were grilled instead of steamed.
(3)Chris G.
As far as slightly higher quality chain restaurants go, I personally prefer certain aspects of Chili's over the others. This specific joint offers free wifi (that you need to log in for, simple and easy), table-top bill pay and menu screens that, as long as they are working correctly, add a high-tech plus to the venture. The bar is open, and features many TVs for multiple sporting events at any angle you may need depending on your seating. Food wise, I highly recommend the chips and salsa! I know it seems simple, but I'm a huge Tex-Mex fan, an dI love trying different chips and salsa combos, and Chili's seems to have some of the lightest chips with a smooth and tasty salsa! Also, we tried the Pepperoni Pizza, which I didn't even know they offered, and it was suprisingly great tasting, however a bit too oily for my liking haha!
(4)Pamela M.
I used to love Chili's even though I shy away from franchise restaurants. Their chips and salsa - the best and the selection of entrees were commendable. So I thoght I'd give it a whirl again - bad decision. Upon entering the restaurant the decor was the same as I remember from 15 years ago. And weren't hostesses supposed to be presentable? Sweet girl but messy. She looked as if she just got up, put on her stained black pants from the night before and got to work. The lunch menu had no salads so I ordered the Caribbean lime grilled chicken with mango iced tea. The serving was 1/2 the size I remember, mandarian oranges which had seen their better days and lukewarm "iced" tea. My bill? $17.00 plus tip. Chili's had all the atmosphere of the local gas station eatery with Cheesecake Factory prices. Save yourself and your appetite - go to Galo's around the corner.
(2)Pat D.
When my family can't decide where to go we always end up at Chili's, it always our go to place. we usually take in the 2 for $20 menu. Love their chips and salsa. I recommend the chicken bacon ranch quesadillas, monterey chicken or chipotle chicken crispers. Good food, good prices
(4)Brian J.
I noticed that this Chili's has recently gone non-smoking. So big thumbs up for that! Several years ago, this place had some really great employees and servers. However, they seemed to all leave at once and now this place just kinda sucks. Now that they've added those handy little computer screens at the tables, it's like the servers only feel they need to visit the table if they're being called. If you're a vegetarian, I don't suggest eating here. Very very few vegetarian options. I ordered a mushroom burger with a bean patty substitute on this particular visit, and they brought me out a regular burger with a side of black beans instead. That's something you just can't afford to screw up. What used to be one of my favorite dining spots in town has gone downhill so much over the past several years. I suggest O'Charley's or Texas Roadhouse if you're in the mood for this style of dining. You'll have a much better experience there.
(2)Jenny K.
Horrible experience today at Chili's. I ordered the Chicken & Green Chile soup and a side item of seasonal vegetables. The order took awhile to get here and when it did the soup was cold. The server was very sweet and took it back. She returned, and it was obviously reheated via a microwave cos the top portion was a little bit hotter, but the bottom was cold. I just sucked it up and ate it. The vegetables came with a very rubbery cheese topping that I thought was weird. The entire meal cost $7.65 with tax and tip, which I think is kind of pricey for soup and a side item of vegetables (broccoli & carrots). No more Chili's for me!
(1)Ed M.
We usually eat at Chili's a couple times a year at the Richmond, IN location. The food is decent and the service is quick. One of us almost always gets the Caribbean Salad because she says it is the best in town. I try different things, the last time tried the margarita grilled chicken for the first time. It comes with black beans, rice and tortilla strips as well as pico de gallo. I would rate this particular item as excellent with enough to fill a hungry appetite. I have tried the cajun pasta but I have been spoiled by real cajun cooking in New Orleans so I have to rate it as only average. Also have had the fajita trio which is a large portion but would rate it at a 3.5 on a five point scale. There selection of beers is limited with the only one I would select is the Samuel Adams beer. We last ate there in late December 2011 and they have these interesting little machines at the tables where you can play games and also pay the bill. Most of the games are extra cost. Yes we will eat there again within the next year. The prices are average for this type of restaurant and the wait is usually not long if there is a wait.
(4)Valerie L.
First, let me say that I've been informed that Chili's plays Christian rock on Sundays. Let me inform you that they also play it on other nights. I am back to tell you all about my latest experience, which was FANFREAKINTABULOUS. (I won't adjust my rating based on one good experience, though- even a monkey accidentally plays "The Mexican Hat Dance" sometimes.) My friend and I went in for lunch last week. Although the server got my drink order wrong, she immediately corrected it. That was the biggest problem with the whole meal. We split the California flatbread- delish, as usual. We got a side of the avocado dressing to dip it in- wonderful. It was aight in the Southwest dressing, too, but we both liked it in the avocado better. Also, this time the aioli didn't seem too heavy or cloying- must be a fine line. Then, for the first time ever, we decided to split the Sante Fe salad. It was fantastic! Delicious! Spicy! Cilantro-y! Creamy! Ohemgeeeeeeeeeeeeeee! They even split the salad, bringing it out on two plates even though I simply requested a couple side plates. Our server was all smiles and a delight. Yeah, so, that's my story, short and sweet, and in favor of the place for once. I figure as long as I stick with this limited menu of 3.5 items, I can continue eating there when friends insist upon it.
(2)Cat M.
Dined here recently and was very suprised to see cordless mini-monitors on each table. It was an interactive touchpad where you could browse the menu and actually order menu items as well as pay for the bill. You could also order and pay the old-fashioned way, but I found it extremely convenient to be able to swipe your credit card right at the table when you were ready to pay up. Great esp if you're having trouble flagging your waiter or waitress down. The monitor even prints out a receipt for you! Way cool! Foodwise I have found it to be consistently good from locations in CA, PA and now here in IN. I ordered the Texas cheese fries which consisted of fries loaded w melted cheddar cheese, applewood smoked bacon bits, jalapenos, green onions, and a side of ranch. Loved that you could order a half order or full order. Being that it isn't exactly the healthiest thing on the planet I went with the half order and it was perfect size for dinner (with a full sized margarita of course!) Ordered with the waitress who was friendly and provided very good service. My friend paid on the monitor just for fun and I paid via the waitress and all was well. Overall a great experience and will come back without a doubt the next time I am craving those delish fries.
(4)Shane C.
Not generally a fan of Chili's, wife enjoys it and we were out of town meeting people, so I went with it. Food was ok for what Chili's is, but the service was horrible and that is why marks so low. 20 plus minutes for one of our parties coffee. had to ask for silverware. all plates still on table when done, makes it hard to converse with family, espicially when meeting up with folks from out of state. find somewhere else if in richmond, IN
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