Been here dozens of times, and my kudos/complaints haven't changed. Recently, I waited longer in this drive-thru than any other S'n'S (upwards of a quarter hour). Other times, service was faster, but the end result is still the same old delicious Steakburger w/ cheese. The biggest problems with this location are the traffic logistics of getting in & out. The entrance is accessible ONLY via southbound Sagamore Parkway traffic, so if you're going north, you have to turn around. If you're coming from the east or west, you'll have to turn north onto Sagamore Parkway.....and still turn around. Exiting isn't any less difficult. Additional minus points for having to maneuver around their next-to-impossible drive-thru lane. You pretty much have to make a sharp, 90* hairpin turn left to get to the pickup window from the ordering lane, and there's hardly any room for error. Even in my midsized sedan, I swung it out a little to the right (sortof like a question mark '?') and I still felt anxious. I can't imagine how someone with a Ford F-150 Superduty would navigate in and around this Steak 'n' Shake. Do they think we all drive Fiats or Smartcars??
(3)
Haley L.
First time trying this chain since moving to the Midwest. Pretty dirty inside, though the staff seems nice. Burger was no better than McDonald's or 5 Guys, and those spots are faster + cheaper. Probably won't be back.
(1)
Sandy Z.
After dining at this location on multiple occasions I believe it to be deserving of five stars. When I'm craving a late night burger, this place really hits the spot. the drive out here from campus is not bad at all. I usually get a burger with a salad and I can justify in my head how it's "healthy" so I don't feel as guilty. Service is quality and they are always really fast on the food. I don't believe this place is very clean. My concern is their restrooms to how well they clean table and booth after a customer leaves.
(5)
Clu C.
It's a nice enough place, decent food, good value, good service, clean. Kind of hard to get in and out of, and my only real complaint is that it is ALWAYS FREEZING in there. What is up with the arctic AC on all the time? YIKES!
(3)
Tom M.
This Steak and Shake has been around for a long time and does show some wear and tear. It's located on one of the busiest intersections in town, and is not easy to get in or out. Dividers on both Sagamore and South St. require some planning, and if you're traveling east on South St., forget it. You're not going to be able to get in the parking lot. In that case, and you really want your Steak and Shake, keep driving east on South St./St. Rd. 26 until you get to the Meijers. There's a newer Steak and Shake there. This one has decent service and I've not encountered any problems here.
(3)
Drew S.
Steak N Shake seems to be on their game in playing to everyone hit with tough economic times by rockin' the $4 meals all over the place. I'm not really sure this pricing is any different than before, but go marketing team! They also had a weekend kids special where one kids meal comes free per $8 purchase, which is cool but were tragically out of the toys advertised in giant letters. But at least they have crayons, right? No crayons! Our waitress eventually came through with one yellow crayon and some stickers which was nice of her. At checkout the free kids meal had to be requested off the check, which was done quickly and happily but still felt like another thing added on the endless meal of "I'm sorry". And I'd been to a Waffle House earlier that day so my expectations were unbelievably high.
(2)
Megan K.
This is a typical Steak N Shake. Chicken Fingers N Fries at 4am. greasy burgers, good chilli. Frisco stuff all over the place. decent service, sometimes sub par.
(3)
Brittany B.
Open 24 hours, just normal burgers and fries. Happy hour half price drinks from 2-4 am and pm! Only Monday through Friday though.
(4)
Jennifer B.
A-HA! A restaurant that does a vanilla with caramel shake right! The shake I had here was paws down the best I've had ever. I never wanted it to end.
(5)
J J.
Just another fast food place. I was late for a meeting and just needed some place to eat. I had heard good things about this place, but was not impressed. My hamburger was ice cold! The sweet tea was good. I may go back and try a shake, but this is not a place to rave about.
(2)
Ruby Q.
Does Indiana have a health department? If so, please stop here. This place is just filthy. Floor was coated in grease. Booth seats were torn the table had a gummy strip of residue and the bathrooms were 3rd world gas station nasty. Service was good and food was ok If I ran this chain I'd raise prices 25 cents and hire a cleaning crew.
(1)
Samantha A.
Oh hey S N S - just sitting in your drive thru now for about fifteen minutes at 3:20PM on a Tuesday. Clearly this place is understaffed or else the staff is all currently playing angry birds. For the love of all food holy and secular - how long can it take to make a milkshake?
(1)
Danny N.
The steakburger is pretty good. I was skeptical at first about this place since I'm not too big on chains. But this was popular in Indiana, so I had to try it and I was not disappointed! The meat patty was well marinated!
(4)
Daryl H.
First timer to Steak N Shake being from California and we do not have this fast food chain. Decent burger and Snickers shake.
(4)
Lauren L.
I really like this Steak 'n Shake location. I've had a really bad experience with one back in Tennessee, so I hesitated at first to give them another chance. I pretty much always come here during happy hour to have a late lunch. I really like the "western bbq n' bacon" steakburger and the "jalapeno crunch" steakburger. I've tried a lot of their milkshakes, but I still enjoy their original chocolate shake the best. I would have given 5 stars, if it weren't for a few negatives in my opinion: 1) Their fries are akin to matchsticks- I really wish they were a bit larger. They still taste good, though. 2) The chocolate in the brownie hot fudge sundae all gathered in one big, hard glob in the middle of the shake, which after a while made it impossible to actually drink. They should have dispersed it more evenly throughout the beverage, not just squirted it in there. In its defense: at least it was a delicious glob. 3) I have liked everything I've tried here except for the steak frank. I really didn't like the flavor of that hot dog. It's hard to describe, but it kind-of tasted burnt without actually being black on the outside- it just wasn't something that I enjoyed. 4) I think calling their burgers "steak" is really inaccurate/misleading. The beef patties on all of their burgers are really thin. I think McDonald's burger patties are thicker. However, they usually have more than one per burger and taste good, so it's not that big of a deal.
(4)
Randy R.
It's Steak N Shake. It's about like every other one. The location seemed pretty clean and the waiters have always been good at this location. The fact that it's 24-7 makes it on the sort list late at night for things open. I find it a bit annoying that they cut there fries so small you need to use a fork.
(3)
Adam W.
Came at lunch on Thursday. Waited ten minutes to be seated when there was no one waiting in front of me and a dozen open tables. Not that big of a deal if you're not chasing around a 1 and 3 year old, but of course, I was. I ordered a garlic burger with pepper jack. From their menu: "If you love buttery garlic bread, this one's for you! Our Double Steakburgerâ„¢ is topped with melted American cheese and served on a toasty bun with garlic butter spread and a sprinkle of garlic salt on top. Served with fries." It came without the butter and garlic salt. The waitress went back and they doused it with butter and covered it with garlic salt. Way too salty. Was terrible. Also, my burger came with mayo on it for some reason. I hate mayo. Had to wait 5 minutes until the waitress came near us to ask for a new bottom bun to get rid of that mayo covered monstrosity. The kids meals have a trivial amount of fries with them, but the main courses (grilled cheese, hot dog) were actually decent. They also give a free hat and crayons and a pop up paper car to the kids. In summary, if you want fast food, but want to spend an hour eating it and you want to leave a tip afterwards, Steak N Shake is for you! You get much better food at Culver's, 5 Guys, or other decent burger chains. It's pretty cool for kids, but that's the only reason to bother going here.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dessert Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : Free Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
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Eric S.
Been here dozens of times, and my kudos/complaints haven't changed. Recently, I waited longer in this drive-thru than any other S'n'S (upwards of a quarter hour). Other times, service was faster, but the end result is still the same old delicious Steakburger w/ cheese. The biggest problems with this location are the traffic logistics of getting in & out. The entrance is accessible ONLY via southbound Sagamore Parkway traffic, so if you're going north, you have to turn around. If you're coming from the east or west, you'll have to turn north onto Sagamore Parkway.....and still turn around. Exiting isn't any less difficult. Additional minus points for having to maneuver around their next-to-impossible drive-thru lane. You pretty much have to make a sharp, 90* hairpin turn left to get to the pickup window from the ordering lane, and there's hardly any room for error. Even in my midsized sedan, I swung it out a little to the right (sortof like a question mark '?') and I still felt anxious. I can't imagine how someone with a Ford F-150 Superduty would navigate in and around this Steak 'n' Shake. Do they think we all drive Fiats or Smartcars??
(3)Haley L.
First time trying this chain since moving to the Midwest. Pretty dirty inside, though the staff seems nice. Burger was no better than McDonald's or 5 Guys, and those spots are faster + cheaper. Probably won't be back.
(1)Sandy Z.
After dining at this location on multiple occasions I believe it to be deserving of five stars. When I'm craving a late night burger, this place really hits the spot. the drive out here from campus is not bad at all. I usually get a burger with a salad and I can justify in my head how it's "healthy" so I don't feel as guilty. Service is quality and they are always really fast on the food. I don't believe this place is very clean. My concern is their restrooms to how well they clean table and booth after a customer leaves.
(5)Clu C.
It's a nice enough place, decent food, good value, good service, clean. Kind of hard to get in and out of, and my only real complaint is that it is ALWAYS FREEZING in there. What is up with the arctic AC on all the time? YIKES!
(3)Tom M.
This Steak and Shake has been around for a long time and does show some wear and tear. It's located on one of the busiest intersections in town, and is not easy to get in or out. Dividers on both Sagamore and South St. require some planning, and if you're traveling east on South St., forget it. You're not going to be able to get in the parking lot. In that case, and you really want your Steak and Shake, keep driving east on South St./St. Rd. 26 until you get to the Meijers. There's a newer Steak and Shake there. This one has decent service and I've not encountered any problems here.
(3)Drew S.
Steak N Shake seems to be on their game in playing to everyone hit with tough economic times by rockin' the $4 meals all over the place. I'm not really sure this pricing is any different than before, but go marketing team! They also had a weekend kids special where one kids meal comes free per $8 purchase, which is cool but were tragically out of the toys advertised in giant letters. But at least they have crayons, right? No crayons! Our waitress eventually came through with one yellow crayon and some stickers which was nice of her. At checkout the free kids meal had to be requested off the check, which was done quickly and happily but still felt like another thing added on the endless meal of "I'm sorry". And I'd been to a Waffle House earlier that day so my expectations were unbelievably high.
(2)Megan K.
This is a typical Steak N Shake. Chicken Fingers N Fries at 4am. greasy burgers, good chilli. Frisco stuff all over the place. decent service, sometimes sub par.
(3)Brittany B.
Open 24 hours, just normal burgers and fries. Happy hour half price drinks from 2-4 am and pm! Only Monday through Friday though.
(4)Jennifer B.
A-HA! A restaurant that does a vanilla with caramel shake right! The shake I had here was paws down the best I've had ever. I never wanted it to end.
(5)J J.
Just another fast food place. I was late for a meeting and just needed some place to eat. I had heard good things about this place, but was not impressed. My hamburger was ice cold! The sweet tea was good. I may go back and try a shake, but this is not a place to rave about.
(2)Ruby Q.
Does Indiana have a health department? If so, please stop here. This place is just filthy. Floor was coated in grease. Booth seats were torn the table had a gummy strip of residue and the bathrooms were 3rd world gas station nasty. Service was good and food was ok If I ran this chain I'd raise prices 25 cents and hire a cleaning crew.
(1)Samantha A.
Oh hey S N S - just sitting in your drive thru now for about fifteen minutes at 3:20PM on a Tuesday. Clearly this place is understaffed or else the staff is all currently playing angry birds. For the love of all food holy and secular - how long can it take to make a milkshake?
(1)Danny N.
The steakburger is pretty good. I was skeptical at first about this place since I'm not too big on chains. But this was popular in Indiana, so I had to try it and I was not disappointed! The meat patty was well marinated!
(4)Daryl H.
First timer to Steak N Shake being from California and we do not have this fast food chain. Decent burger and Snickers shake.
(4)Lauren L.
I really like this Steak 'n Shake location. I've had a really bad experience with one back in Tennessee, so I hesitated at first to give them another chance. I pretty much always come here during happy hour to have a late lunch. I really like the "western bbq n' bacon" steakburger and the "jalapeno crunch" steakburger. I've tried a lot of their milkshakes, but I still enjoy their original chocolate shake the best. I would have given 5 stars, if it weren't for a few negatives in my opinion: 1) Their fries are akin to matchsticks- I really wish they were a bit larger. They still taste good, though. 2) The chocolate in the brownie hot fudge sundae all gathered in one big, hard glob in the middle of the shake, which after a while made it impossible to actually drink. They should have dispersed it more evenly throughout the beverage, not just squirted it in there. In its defense: at least it was a delicious glob. 3) I have liked everything I've tried here except for the steak frank. I really didn't like the flavor of that hot dog. It's hard to describe, but it kind-of tasted burnt without actually being black on the outside- it just wasn't something that I enjoyed. 4) I think calling their burgers "steak" is really inaccurate/misleading. The beef patties on all of their burgers are really thin. I think McDonald's burger patties are thicker. However, they usually have more than one per burger and taste good, so it's not that big of a deal.
(4)Randy R.
It's Steak N Shake. It's about like every other one. The location seemed pretty clean and the waiters have always been good at this location. The fact that it's 24-7 makes it on the sort list late at night for things open. I find it a bit annoying that they cut there fries so small you need to use a fork.
(3)Adam W.
Came at lunch on Thursday. Waited ten minutes to be seated when there was no one waiting in front of me and a dozen open tables. Not that big of a deal if you're not chasing around a 1 and 3 year old, but of course, I was. I ordered a garlic burger with pepper jack. From their menu: "If you love buttery garlic bread, this one's for you! Our Double Steakburgerâ„¢ is topped with melted American cheese and served on a toasty bun with garlic butter spread and a sprinkle of garlic salt on top. Served with fries." It came without the butter and garlic salt. The waitress went back and they doused it with butter and covered it with garlic salt. Way too salty. Was terrible. Also, my burger came with mayo on it for some reason. I hate mayo. Had to wait 5 minutes until the waitress came near us to ask for a new bottom bun to get rid of that mayo covered monstrosity. The kids meals have a trivial amount of fries with them, but the main courses (grilled cheese, hot dog) were actually decent. They also give a free hat and crayons and a pop up paper car to the kids. In summary, if you want fast food, but want to spend an hour eating it and you want to leave a tip afterwards, Steak N Shake is for you! You get much better food at Culver's, 5 Guys, or other decent burger chains. It's pretty cool for kids, but that's the only reason to bother going here.
(1)