Buffalo Wild Wings

1424 Central Park Circle
OFallon, 62269
I went to this location recently and the food was great. But the service was terrible. Our server was marcus. He's was not very good at all. After we got our drinks he wandered around talked with other tables, that I'm assuming were friends and didn't check back with us after someone joined our table and wanted to order. When he brought the original orders to the table he dropped one of the orders on the floor. After he dropped the fresh food off he never came back to check on us or bring us refills. I had to ask 2 servers to tell him to come back to our table, one was a nice guy named Greg. When he got our message to come back to our table I asked him to bring me another drink, he said that the bartender was making it. It took a good 10 mins for him to come back after several times of glancing at our table. I asked him how long he'd worked there seeing if the bad service was because of lack of experience. He quickly said about 8 months and that he knew he was doing really badly, with a cocky I don't care attitude and offered an excuse if that he'd had large parties earlier in the day. He forgot to bring a dressing that one of us had asked for after he said all of this. When he came back he asked if we needed anything else. I asked for the dressing for a member of the table and for a Togo cup. Then one person asked for the check and I also asked for ours. After he brought them back he later said again that he know he was doing bad and that at least he admitted it. His comment was rude and uncalled for.
Food was great and we went at a low traffic time for dinner so we were served quickly. Our waitress was super kind and very smart about the menu. The 2 gift cards really made it enjoyable as our meal was only 10 bucks so the waitress git a fat tip. Only one improvement as the men's restroom had an odor with the concrete floors probably holding the smell. We will be back!
We ordered wings to go on a Saturday night, we got two large orders of boneless wings, we ordered them "wet" and when we got them, most of the wings had very little or no sauce at all, we also ordered extra ranch and celery and they put in carrot sticks and no ranch dressing at all. My husband had to ask for some and they gave us six small dressings...how is that enough for two large orders of wings? This place is a good one to dine in, for the most part, but the pick up orders are VERY lacking. The wings were not very good, unless you like almost plain chicken wings. The managers seem to not care when you let them know. The guy on the phone acted like it was no big deal. I doubt we will go back to this location, which is sad, because we love B-dubs and this location is very close to home, but the lack of good kitchen workers shows in the lack of sauce on the wings. I definitely don't recommend this location for carry out.

(618) 624-6464

Chicken Wings, American (Traditional), Sports Bars

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