I order from this Jimmy John's at least once a week because it's so close to my office. You'd think it would be tough to mess up an online order, but they seem to manage to screw it up about 50% of the time. Either the chips are missing, or the sandwich wasn't made as requested. I'm not asking much, it's a sandwich, but seriously if you're not going to bother looking at the online order form, why am I tipping you?
(3)
Jim W.
30 minute wait for delivery at 3:20 pm on a Thursday. Might want to change those commercials.
(1)
Kurt S.
Pretty standard for a JJs. It's really hard to mess up at a place that is so fast that you only interact with the staff for about 30 seconds. We got what we ordered, the store was clean, and we were gone!
(3)
Shannon M.
This Jimmy Johns provided some food to my place of work so I had a chance to try a couple of their offerings. My pick is ham (over turkey). That said, JJs doesn't have any hot sandwiches (purportedly because it would slow down their "freaky fast" service) and I like my melted cheese. So it wouldn't be my first choice for sandwiches. Still, they deliver, and they are convenient to downtown, so it depends on your needs and desires.
(3)
Dustin H.
Fast delivery! But really light on the meat.
(3)
L P.
According to mapquest, my office is located 0.32miles away from this Jimmy John's location. One would think that when an order is placed for delivery, it would arrive 'Freaky Fast'! After all, they only have to travel a few blocks. WRONG. The first time it took over 50 minutes for my order to arrive, a month ago, it was annoying, but not a game changer. Things happen. Perhaps my ticket got thrown to the back of the line. So I thought I'd give this another chance and it took 47 minutes for my order to arrive today. I could have walked to the store myself and back 3 times before my food finaly arrived. Here we were, trying to maximize our time and eat a decent meal by ordering from our local Jimmy John's, and sadly, it was the wrong choice. There are so many more reliable options in Downtown Naperville (ones that deliver and don't) that myself and the people I work with would rather give our business to and that is exactly what is going to happen.
(1)
Jennifer C.
Weird to see so many negative reviews. I live three blocks from here and order once a week for my lunch at home. They deliver it within 7 minutes and it's ALWAYS exactly what I ordered. The guys are nice and actually run from the car to my door. Freaky Fast and Freaky GOOD! My go to sandwich is the Vegetarian!
(5)
Richard K.
Absolute WORST operation. Tried to get delivery and they ran out of bread...how is that possible in a sandwich shop. Tried another time for delivery and they had no driver. Honor your advertising of Freaky Fast delivery. JJ corporate should shut you down for false advertising.
(1)
Taylor S.
This jimmy johns is awesome! I had a complaint with another store and they rectified it perfectly! Amazing customer service and super considerate great job guys!
(5)
Lynn H.
This Jimmy John's has been delivering to our home since they opened. They now tell us that their corporate office will no longer let them deliver to us because we are outside their "delivery" area. We are 2 miles away. Per the corporate office there is no mileage criteria they measure at the business time of the day and anything over 5 minutes is out of their territory. Poor customer service.
(1)
Marie K.
The food from here is just as awesome as any other Jimmy Johns, but the delivery is horrible. I'm talking minimum 45min to get near Naperville North HS. Subs so fast you freak.....?
(2)
Amy D.
I never write reviews but this place is horrible. I ordered my sandwich over half an hour ago and I still don't have it. I think it's obnoxious to pay $10+ for a sandwich and than have it take my entire lunch our for it to arrive. I think I'll bring my lunch with me next time I don't have a car.
(1)
Alex A.
Can't go wrong with the Turkey Tom (#4) or Billy Club (#8).
(3)
K M.
I'm all for freaky-fast subs, fresh bread, real ingredients and the like, but this locations has some issues. If all you want to do is walk in the door and order a sandwich, go for it. If you need anything else-delivery, catering, special requests, go elsewhere. I called two weeks ahead of time to have a catering order delivered to my nonprofit business to thank volunteers. They gave me a huge run-around about accepting our tax-exemption. The manager was rude and misinformed on the phone. He would not guarantee basics like committing to a delivery time and said including plates or even napkins was not available. Catering from Jason's Deli in Freedom Commons was a much better experiences. They were much more polite, helped us with food allergies, included service, flatware & plates, and even gave extra cookies. Next time I'll just stick with what works at Jason's.
(2)
Miguel R.
"Hi, Welcome to Jimmy Johns" - Everyone yells at me... Gosh, I feel so special, like I won something.... but i didn't. So if you can't tell from my pictures, I'm a big guy. Not really fatty Mcfatterson, but ya know, genetically big boned. I also retain water like a damn, so I'm a little bloated each time you all see me.... But I digress... I'm trying to fit into my old jogging shorts from my freshman year in college, and needless to say, I'm on a diet. Normally when I go to JJ I get the not so Gargantuian. It's big, but I've had bigger. (That's what she said..... BURN!!!) Anywho.... Since I've decided to cut back - I'm eating a lot of veggies, and I decided to get the Vegitarian sandwitch this time. Man was it ever good! For some reason I fell in amore with the bread this time! It's like they went to heaven and stole the all mighty's loaf of bread, and gave it to me! I'd give them 5 stars, but they forgot the avacado spread on my sandwitch so I wont!!!
(4)
Nick H.
Fresh made subs delivered quickly. Exactly what you would expect.
(4)
Harriet B.
It's Easter Sunday. Jesus didn't want us to eat Jimmy John's, but we decided to in his honor. So, we called and found out you were open until 5. You were closed when I got there at 4. Honor your hours please!!!
(1)
J.S. E.
"Freaky Slow!" The subs I have had from here have always been up to par with the standard Jimmy John's sub. My go-to subs are either the Vito [No onions] and the Vegetarian [I like my meat, but the avocado spread is amazing!]. My issue has always been the service at this place, it is just so slow. I don't live far from this Jimmy John's, probably about half a mile. On ultimate lazy days when the weather is cruddy and getting out of bed seems like the worst possible life decision, I used to order delivery from here. Typically my roommate and I would each order one sub. It would seem simple enough. However, they always take FOREVER! For two subs and only being a half mile from the establishment, they always take at least an hour for delivery. I thought the first time was a fluke so I've ordered twice since then, but still always super slow.
(3)
Angela S.
Last 2 times I have ordered an unwich Beach Club it as been terrible! This time I even asked (in the nicest way possible) if the lettuce is good, She said yes, and I ordered an unwich... As they were wrapping the sandwich up I noticed black and white on the lettuce.... I quietly opened the wrap and about vomited right there on the counter. It was the worst I have ever seen. I asked them to please make me another sandwich on bread. They gave me the worst look, and removed everything off the wrap and placed it on bread. Not sure why I should feel bad about wanting a sandwich with out mold on it. She also accepted my money w/ gloves on while she was making the multiple sandwiches I ordered. Pretty Nasty!
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Street Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Caters : Yes
Steven H.
I order from this Jimmy John's at least once a week because it's so close to my office. You'd think it would be tough to mess up an online order, but they seem to manage to screw it up about 50% of the time. Either the chips are missing, or the sandwich wasn't made as requested. I'm not asking much, it's a sandwich, but seriously if you're not going to bother looking at the online order form, why am I tipping you?
(3)Jim W.
30 minute wait for delivery at 3:20 pm on a Thursday. Might want to change those commercials.
(1)Kurt S.
Pretty standard for a JJs. It's really hard to mess up at a place that is so fast that you only interact with the staff for about 30 seconds. We got what we ordered, the store was clean, and we were gone!
(3)Shannon M.
This Jimmy Johns provided some food to my place of work so I had a chance to try a couple of their offerings. My pick is ham (over turkey). That said, JJs doesn't have any hot sandwiches (purportedly because it would slow down their "freaky fast" service) and I like my melted cheese. So it wouldn't be my first choice for sandwiches. Still, they deliver, and they are convenient to downtown, so it depends on your needs and desires.
(3)Dustin H.
Fast delivery! But really light on the meat.
(3)L P.
According to mapquest, my office is located 0.32miles away from this Jimmy John's location. One would think that when an order is placed for delivery, it would arrive 'Freaky Fast'! After all, they only have to travel a few blocks. WRONG. The first time it took over 50 minutes for my order to arrive, a month ago, it was annoying, but not a game changer. Things happen. Perhaps my ticket got thrown to the back of the line. So I thought I'd give this another chance and it took 47 minutes for my order to arrive today. I could have walked to the store myself and back 3 times before my food finaly arrived. Here we were, trying to maximize our time and eat a decent meal by ordering from our local Jimmy John's, and sadly, it was the wrong choice. There are so many more reliable options in Downtown Naperville (ones that deliver and don't) that myself and the people I work with would rather give our business to and that is exactly what is going to happen.
(1)Jennifer C.
Weird to see so many negative reviews. I live three blocks from here and order once a week for my lunch at home. They deliver it within 7 minutes and it's ALWAYS exactly what I ordered. The guys are nice and actually run from the car to my door. Freaky Fast and Freaky GOOD! My go to sandwich is the Vegetarian!
(5)Richard K.
Absolute WORST operation. Tried to get delivery and they ran out of bread...how is that possible in a sandwich shop. Tried another time for delivery and they had no driver. Honor your advertising of Freaky Fast delivery. JJ corporate should shut you down for false advertising.
(1)Taylor S.
This jimmy johns is awesome! I had a complaint with another store and they rectified it perfectly! Amazing customer service and super considerate great job guys!
(5)Lynn H.
This Jimmy John's has been delivering to our home since they opened. They now tell us that their corporate office will no longer let them deliver to us because we are outside their "delivery" area. We are 2 miles away. Per the corporate office there is no mileage criteria they measure at the business time of the day and anything over 5 minutes is out of their territory. Poor customer service.
(1)Marie K.
The food from here is just as awesome as any other Jimmy Johns, but the delivery is horrible. I'm talking minimum 45min to get near Naperville North HS. Subs so fast you freak.....?
(2)Amy D.
I never write reviews but this place is horrible. I ordered my sandwich over half an hour ago and I still don't have it. I think it's obnoxious to pay $10+ for a sandwich and than have it take my entire lunch our for it to arrive. I think I'll bring my lunch with me next time I don't have a car.
(1)Alex A.
Can't go wrong with the Turkey Tom (#4) or Billy Club (#8).
(3)K M.
I'm all for freaky-fast subs, fresh bread, real ingredients and the like, but this locations has some issues. If all you want to do is walk in the door and order a sandwich, go for it. If you need anything else-delivery, catering, special requests, go elsewhere. I called two weeks ahead of time to have a catering order delivered to my nonprofit business to thank volunteers. They gave me a huge run-around about accepting our tax-exemption. The manager was rude and misinformed on the phone. He would not guarantee basics like committing to a delivery time and said including plates or even napkins was not available. Catering from Jason's Deli in Freedom Commons was a much better experiences. They were much more polite, helped us with food allergies, included service, flatware & plates, and even gave extra cookies. Next time I'll just stick with what works at Jason's.
(2)Miguel R.
"Hi, Welcome to Jimmy Johns" - Everyone yells at me... Gosh, I feel so special, like I won something.... but i didn't. So if you can't tell from my pictures, I'm a big guy. Not really fatty Mcfatterson, but ya know, genetically big boned. I also retain water like a damn, so I'm a little bloated each time you all see me.... But I digress... I'm trying to fit into my old jogging shorts from my freshman year in college, and needless to say, I'm on a diet. Normally when I go to JJ I get the not so Gargantuian. It's big, but I've had bigger. (That's what she said..... BURN!!!) Anywho.... Since I've decided to cut back - I'm eating a lot of veggies, and I decided to get the Vegitarian sandwitch this time. Man was it ever good! For some reason I fell in amore with the bread this time! It's like they went to heaven and stole the all mighty's loaf of bread, and gave it to me! I'd give them 5 stars, but they forgot the avacado spread on my sandwitch so I wont!!!
(4)Nick H.
Fresh made subs delivered quickly. Exactly what you would expect.
(4)Harriet B.
It's Easter Sunday. Jesus didn't want us to eat Jimmy John's, but we decided to in his honor. So, we called and found out you were open until 5. You were closed when I got there at 4. Honor your hours please!!!
(1)J.S. E.
"Freaky Slow!" The subs I have had from here have always been up to par with the standard Jimmy John's sub. My go-to subs are either the Vito [No onions] and the Vegetarian [I like my meat, but the avocado spread is amazing!]. My issue has always been the service at this place, it is just so slow. I don't live far from this Jimmy John's, probably about half a mile. On ultimate lazy days when the weather is cruddy and getting out of bed seems like the worst possible life decision, I used to order delivery from here. Typically my roommate and I would each order one sub. It would seem simple enough. However, they always take FOREVER! For two subs and only being a half mile from the establishment, they always take at least an hour for delivery. I thought the first time was a fluke so I've ordered twice since then, but still always super slow.
(3)Angela S.
Last 2 times I have ordered an unwich Beach Club it as been terrible! This time I even asked (in the nicest way possible) if the lettuce is good, She said yes, and I ordered an unwich... As they were wrapping the sandwich up I noticed black and white on the lettuce.... I quietly opened the wrap and about vomited right there on the counter. It was the worst I have ever seen. I asked them to please make me another sandwich on bread. They gave me the worst look, and removed everything off the wrap and placed it on bread. Not sure why I should feel bad about wanting a sandwich with out mold on it. She also accepted my money w/ gloves on while she was making the multiple sandwiches I ordered. Pretty Nasty!
(1)