Awesome service and very good food. Why are the review not more positive?!?!
(5)
Justin H.
Why is this place so dang addictive?! I mean really its just chicken sandwiches! Was in town visiting family and drove by this place and just HAD to stop in. Went with the normal chicken sandwich and waffle fry meal. Sooo goooood...want to go back....for....more....
(4)
Barry S.
I love this place. My roommate and I go here almost every single sunday. The people that work there are so nice. They give you all of the sauces you want. We usually order an original sandwich each and then split a 10 piece nugget. We usually each get a large waffle fry and this certainly hits the spot. We look forward to going here after a night out.
(5)
Rod G.
I never thought I'd give a fast food place 5 stars, but this place earns it every visit. I've eaten here at least 20 times and every visit has resulted in a great meal, including eat-in, breakfast and drive thru. One tip, don't try to eat the chicken sammitches in the car. Not good for eating behind the wheel.
(5)
Chrissy B.
Love the service here and they are good even when they are packed. Free wifi always works, good parking, and the best sweet tea.
(5)
Caroline M.
Chick fil A is Chick fil A. It's awesome every time. The staff are all very friendly and sincere. The person that handed us our food last time appeared to be the supervisor or manager as he was wearing a green bow tie. This means that it is probably a great team work atmosphere when the supervisor will do even the most basic job in handing food out the window and not just sitting at the computer.
(5)
TJ W.
One random day when I had absolutely nothing else to do with my life, I ended up wandering around in the suburbs. I had visited Chick-Fil-A once in the city, but I didn't understand what the hype was all about. Since I was hungry, I decided to give them another try. Well , was I caught by surprise. 1.The place was absolutely spotless 2.The moment I walked in the door I was greeted by an employee 3.The person taking my order was the most pleasant individual EVER!! After he took my order, I stood at the register looking like an idiot and he told me my food would be brought to me. How slow was I? 4.They have FREE wifi. Gotta stay within my data plan. HECK YEA! 5.The employee that brought me my food kept checking on me and asking me if I needed anything. MY food was FRESH. Up yours McDonalds!!!! 6.Someone else cleared my food from the table. 7.AND...I was told to have a BLESSED day as I was leaving. Way to make my day CHICK-FIL-A! Never knew I would feel so happy about eating a chicken sandwich. Lol
(5)
Dgrrl D.
Fast and courteous workers, clean restaurant, and good food. I well eat here again the next time I'm in the area.
(5)
Diane N.
Had an OK chicken sandwich. I thought it was a bit salty, but, not too bad. My husband had the spicy chicken sandwich and said he prefers Wendy's. We both had the banana pudding shake and it was very good. I know the place just opened so they probably have a few bugs to work out. The tables could have used a good wipe down.
(3)
Jon G.
I think Chick-Fil-A is a bit overrated. That being said, I have never had a bad meal here. I think the prices can be a bit lower. You do get what you pay for but they should take the prices down a notch.
(4)
Tom K.
Only been here once (Drive-Thru one night). The grilled chicken tasted very similar to Wendy's chicken. It was kind of salty. I didn't like the waffle fries. Probably wouldn't come here again.
(2)
Brandon P.
I went here today and I got the #7 sandwich. Char-grilled something or other. I just didn't like it very much compared to the original sandwich. So, the manager gave me another sandwich and told me if I ever try anything on the menu and I don't like it, I can always feel free to switch it for something else. GREAT Customer Service!! Thank you Chick-Fil-A. You have a customer for life.
(5)
Erica Z.
The food was warm at most on the outside and cold and soggy on the inside. The iced tea was warm. Kinda sad with all the hype their locations always receive. You would think they would try a little harder. The girl who helped me was very nice. She gets 5 stars but they get one.
(1)
Angie B.
I absolutely love chick-fil-a but don't agree with their views. I was in the area with my hungry niece and I decided to treat her to some Chickin. She can be quite the picky eater but surprisingly, she ate everything in her meal. She went back to her parents raving about it. The food is always good, the waffle fries are to die for, and the staff was nice to us.
(4)
Lyle W.
Well I have eaten here many times before the food is always good and the employees are always so nice. I wanted to support them on 8/1 but I didnt have 1.5 hrs to wait in line. Now my views are not in line with CEO'S but that is why we have freedom of religon and thats why I choose to support them today or try. Bottom line if you dont like the CEO'S own religous view do go but to come out and say I dont want your place in my ward cause of your political views is just wrong it is what makes this place the best place on earth to live. I think everyone should show Chicago with a boycott day from buying anything in the City for a day.
(5)
Tim J.
Awesome service and very good food. Why are the review not more positive?!?!
(5)
Brittany H.
My boyfriend and I had never eaten here prior to our recent visit. The customer service was AMAZING! I believe the man taking care of us was named Fred?? We told him it was our first time and was very helpful. They accidentally made two extra Oreo (?) shakes, and he brought them to us complimentary. We were just about to look at the dessert menu too! Then, as we were leaving, we wanted to take a menu with us and asked a woman behind the counter (can't remember her name) She acknowledged that we were happy with our experience here. She told us to hold a moment, then went to the back and gave us two cards for complimentary grilled chicken sandwiches! We were both blown away by the customer service here, even if it is a fast-food place. The food was delicious too :). I had chicken nuggets and my boyfriend had a spicy chicken sandwich. Their sauce is good too! Definitely recommend!
(5)
Shawn R.
I've had it with these morons. THIRD TIME in three months that I've gotten a combo. THIRD TIME in three months that I've driven back to my office, opened my bag, and found no fries. This is fast food 101; get all the constituent parts of the order in the goddamned bag. It's not worth my time to drive back there to bitch about $2 worth of a side order, but I will be tempted to go back sometime soon and go inside just to have it out with the manager. Once? Can totally forgive that. Twice? Okay, but you're pushing it. Three times? It's part of your culture to not care and screw your customers. EDIT: I guess I should point out that they did manage to include the ketchup, if not the fries. Yay?
(1)
Hiep T.
Every time I go to a Chick-fil-A, I always order the usual ( a number 2 combo with either a lemonade or a sweet tea). Chick-fil-A has one of the best lemonade and their sweet tea is not as sweet as Micky's D, but the quality is better. My favorite sauce of all time has to be the honey mustard, especially with the waffle fries. I ordered an ice cream cone on my last visit and I asked the cashier if she can put it into a cup since I was driving. She gave me the weirdest look and I was like rude (in my mind). I did not mind because the food was good and maybe she just had an off day.
(4)
Padma A.
Serves me right for going through the drive thru 2 days in a row. Today's spicy chicken deluxe sandwich felt like it was made awhile ago, very disappointed! !
(3)
Kevin A.
Good fast food with wonderful & helpful service.
(4)
Sara T.
The chicken nuggets here blows mcdonalds' out of the water. You get real pieces of chicken instead of that unhealthy processed stuff you get at other fast food chains. Plus, prices are comparable so it's a good value. I had the chick-fil-a sauce today for dipping and highly recommend it!
(4)
Lenard T.
I think chick-fil-a is simple and delicious but this particular chick-fil-a has very friendly people working there and I really enjoyed the service I got. Simple delicious food and good service I think that deserves four stars.
(4)
Dinah T.
It was a late, hubby and I wanted to go someplace to sit down for a quick meal and MC D's wasn't gonna cut it. So we finally stopped by this place off the main road (Butterfield), we pass by this place so many times. Now I knew we were coming in late so I was expecting rude customer service to get us out of there because they will be closing soon. The parking lot setup was kind of weird one way around; I'm not use to that. We came here almost 20 minutes before they we're closing. I have to say....I'm very impressed of this place. It was still clean and the food was fresh and served hot. The cashier was friendly and pleasant. They all say "it's my pleasure" when you say Thank you. They have these little containers of Cheerios by the utensil station. I guess for the little ones for them to munch on...no, no, no, that's for the kids honey put it back! They also had some easy music playing in the back ground and they have a kiddie indoor playground as well. When we sat down in a booth, I notice we had privacy as the walls were nice and high and they also had fresh flowers in a little vase, not wilted yet which is a nice touch. We both had the deluxe spicy chicken sandwich with waffle fries. The chicken was hot, spicy, juicy and crispy...not a lot of breading which I like. I would get this again. The topping of veggies was cold and fresh not warm and soggy like some places serve. I really like the waffle fries, crispy in the outside and soft in the inside, not at all greasy. They still had the potato skin on it which I don't mind. I also like their little Heinz ketchup packets of your option of dipping side or squeeze size clever. We didn't feel rush to leave after we ate and how nice of them to say good night to us when we left. Overall, it was a good experience and the food was good. I like cluck, cluck this chick will be back here again!
(4)
Garrett S.
I love the food here. Chick-fil-A's chicken sandwich is the best out there. Also, the service here is the best fast food service you will find. Everyone is prompt and friendly. My only knock is the price. For a meal with a drink, you can easily spend $10 or more. That's a little steep when you compare it to other fast food places.
(4)
John G.
I mean hey, it's Chicfila. I've never been to any Chicfila and and been dissapointed. Service always quick (no matter how long the line, an this one has 2 drive thru. Food still remains the best fast food chain. Spicey chicken, original chicken, grilled chicken sandwiches all great. The wraps are amazing. My personal favorite for a healthy but
(4)
Teanna T.
I came to CF this morning to get breakfast for my staff at work & noticed the were offering free chicken burritos , for what reasons? I'm not sure. But it was a nice surprise. Then when I went to pay at the window, I asked the gentleman how are the shakes at CF he said they were good. Mind you, I don't like any kind of shakes, smoothies, dessert in a cup..etc IDK why I even asked about it..Anyways Roger was kind enough to let me try one on the house, it was delicious not watery. It was a good shake! So thank you Roger & CF for making my day: )
(5)
Lana C.
It's fast food but fast food done right. Of course all of their chicken tastes kind of the same, but it is tasty. I had a plain spicy chicken today. Staff is very polite and they walk around to not only deliver your food, but to refill your drinks and pick up your trash. My food was ready less than a minute after ordering. No complaints here.
(4)
Scott C.
Given that "a picture is worth a thousand words", I probably don't need to continue this review . . . but you know me, I can't help myself. I have attached a photo of my sandwich today, and well, one question comes to mind: Would you eat that? When I returned to Chick-fil-A to get my money back I asked the manager that same question. I got an emphatic . . . "absolutely not". It's funny - every employee is REALLY concerned with saying hello to me, asking me if I'm having a good day, and getting me a soda refill. If only they were that enthusiasic about their produce and food quality. They promptly refunded my money, but didn't ask if they could get me another sandwich. Which means . . . I had to find a new place for lunch. I went to Wendy's.
(1)
Thomas C.
I just love their sandwiches. Got detoured here on our way to Yorktown (ok, we planned to go all along, but after Yorktown, not before) and are we happy we did. The kids meals (get the strips not the nuggets) are very satisfying for the kids. And yes, it may be more than the chicken mc nuggets at that OTHER chain, but at least this LOOKS like Chicken, and tastes like chicken. Not a huge waffle fry guy, but these are pretty good; kids play area is a blessing and a curse. Blessing if you want the kids to burn off some steam, curse if you have pressing plans to go someplace else (but then if that is the case you should probably go to that OTHER chain). Like the way this location is set up, particularly that you have to access from an access road, not the main drag.
(4)
Joe P.
Excellent chicken always. Extremely clean restaurant and very polite staff. The mens bathroom is something out of a magazine almost haha Of fast food places this ranks at the top.
(5)
Richard B.
Its click-fil-A. Dont know what else to say about that.
(4)
Robert D.
Haven't been here much because it's always busy. Got the chicken salad sandwich and it was not good. Fine chopped chicken that was dry. Like chicken jerky. Will not be ordering that again.
(1)
Mark G.
This is one annoying Christian chicken sandwich. As soon as I sat down with my spicy chicken sandwich deluxe meal, my sandwich actually started lecturing me on how same-sex marriage is a threat to the biblical definition of a family unit, and how Mike Huckabee is a stand-up guy. I wasn't interested in any of this, so I promptly reminded my sandwich that it was just a sandwich that was about to get decimated. These arrogant boobs actually try to tell people that they were the first to put chicken and bread together to form what we all know as a "chicken sandwich". Yeah, OK. Clearly, there is a lot to dislike about Chick-Fil-A even before trying their food. It wasn't until my last trip to Texas (go figure), where you can find a Chick-Fil-A at practically every intersection, that I was sold. I mean the chicken sandwiches are as good as a fast food chicken sandwich is going to get. It embarrasses a McChicken for sport and then bangs its wife. And swiftly kicks the Wendy's spicy chicken sandwich in the junk. The employees are phony-nice, which is better than being an asshole I guess. This location is just down the street from Yorktown mall, so brace yourself for a bunch of Northface jacket wearing suburban jackholes getting food.
(3)
Yurgen Y.
Closed Sundays?!??! You can't get more than 2 stars if you're closed Sunday's. I like chicken samitches on Sundays!
(2)
Luis S.
Always clean, simple and nice decor. Fresh lemonade and delicious fries. Their chicken actually tastes like chicken. I just don't feel the breakfast they offer. Though waffle chicken would be a hit I bet. Nice staff as well. One of the better fast food restaurant around.
(4)
Guad P.
This is what McDonalds wants to be. Their Chicken is just delicious. Spicy or not. Although the nuggets are small, they're packed with flavor and taste like chicken. They serve their meals with waffle fries! Their lemonade and iced tea are delicious I never know which to choose. Also their ice cream is heavenly. It is so delicious. It tastes like it's from Mexico and if you've ever had ice cream in Mexico you know you're in for a treat.
(5)
Christina A.
Love the chicken here! Seasoned perfectly. The chicken is always nice and tender. Waffle fries are a plus The people that work here are super friendly and go above and beyond the normal fast food standard of service. I brought my godson here once and they have little Cheerios in little plastic containers for kids! Cute touch.
(4)
Jaclyn G.
These guys are always, and I mean always, on point. Fast and they make complicated orders easy to manage. Thank you team for being so fast and orderly. Excellent management team, too.
(5)
Meredith B.
Wow! What excellent service! I love coming to this location because everyone is so helpful and kind. 5 stars. The food is always consistent and fresh. If you ever have any problems at all (which is rare) all the staff is more than willing to go above and beyond to help. Love chick fil a- especially for their egg and cheese breakfast sandwiches on a biscuit. Thanks!
(5)
Rebecca C.
As long as you don't have a craving for a chicken sandwich on Sunday, Chik-fil-A is all-around satisfying and the people who work there are as kind and friendly as they can possibly be at a fast-food joint or while taking orders through a drive-thru. If a fried chicken sandwich is what you order, this sandwich is going to hit the spot. I'm not an American cheese fan, yet on top of juicy chicken, a soft/hearty bun, with an ample serving of lettuce, tomatoes and pickles, this sandwich is what many a Southerner (and Midwesterner) dreams of Monday thru Saturday. Same with the waffle fries. Just simply simple and wonderful.
(4)
Kathlene L.
Tried it once, very expensive, food was just ok. Would go back for lunch just for the convenience factor.
(3)
Joe B.
This place is the best. Great affordable food. Amazing customer service that blows away a lot of high end restaurants .
(5)
Lydia Z.
The fanciest Chick-fil-a ever. The food is what you would expect, and that is Chick-fil-a. But it's the little things that make this place great. The eating area outside is a good size and pretty nice. (the chairs outside even have the chick-fil-a logo on them.) Inside it has a large eating area and there is also a play ground. What really surprised us was the condiment area. Usual stuff like mayo, mustard etc... But they also have a nice ketchup package. It can be squirted out or you can use it for dipping. Instead of squirting it onto your plate or something, you open the pack and it is like a bowl of ketchup. Not sure why that impressed me so much, but it did. They also had Cheerios in a cup for the peeps that bring their little kids. Anyone with kids will know this is cool, otherwise you might think this is loony tunes. They also had a place-mat for kids, wet naps that were anti-bacterial, and more...bonus! Clean location and they have a double drive thru. The usual polite and friendly service. Good food. Thumbs up.
(5)
Nina B.
I went back for more! My son had friends over and chicken was the order. Again, the store was clean, (a bit less crowded, however still busy), the service was fast, the food was fresh and tasty and the young man carried my bags out to me car! He insisted! That knocks my socks off! And I don't think I look like a helpless granny yet. The young man simply said, "This is what we do ma'am - everyday". I felt like I was in the presence of a young Superman. Chick-Fil-A you're the happening place.
(5)
Renita M.
Bright, shiny and new. The layout is intuitive and designed to flow well, and much better designed than the Wheaton location. The original chicken sandwich hasn't changed in 20 years. This is a good thing, because it's basically perfect. No fancy sauces or lots of toppings. Just perfectly-seasoned pressure fried chicken. And a couple pickles. Add a lemonade and waffle fries and you're good to go. The staff is super-friendly and happy. Everything is organized, neat and clean. They even have little bowls of cheerios for toddlers to nom on. The downside, of course, is the politics behind CFA. It makes me a little uneasy, I admit. I would probably come here a lot more otherwise. The upside is that my donations to HRC are likely to go up the more I eat here. :P
(4)
Michele S.
I just went through the drive-through and ordered a side salad and grilled chicken sandwich. The salad was surprisingly good for a fast food salad. It was very fresh and they gave me some sunflower seeds to put on top. That was a first at a fast food joint for me and I love sunflower seeds. Points for that! The sandwich was too salty, IMHO, and not as moist as I would have liked. It served the purpose though, since I was hungry as hell. The girl waiting on me at the drive-through was easy to understand on the box, very nice to chat with, and kept the line moving along at a good pace. Great customer service. Would I go again? Sure. Decent fast food, and close to home.
(3)
Mary Ann C.
Love this chain.....I have eaten at Chick fil A since I was a teen because the chicken sandwiches are awesome. Now, as an adult, I choose to eat here for several reasons (including those yummy sandwiches): the employees are well trained, friendly, and helpful (it is really amazing), the restaurants are clean, and the food is always fresh and hot. This location is excellent!
(4)
Elizabeth G.
I went twice in the first weekend they opened and I have been back since. I love chicken so this was a no-brainer. On my first visit, I went through the drive through during lunch time. They have two lanes and had people taking orders Portillo's style. This seemed to make it move very quickly. I appreciate this. It also seemed as though they had brought some staff in from the South to give the whole Southern Chicken experience to all of the senses - Good Call! I love hearing a good Southern accent whenever I get the chance. I order a Spicy Chicken deluxe meal every time. They take about 20 cents off because I don't want the tomato but always get the deluxe for the cheese. This is by far the best spicy chicken. There are no flat spots or rando spots of just fried edges of skin that happen at other establishments. I am almost positive that they butter their buns and it works. I love it. It is a good flavor. Oh, the waffle fries! I am a fan of thick cut french fries. The more potato flavoring the better. I happen to think Chik-Fil-A's waffle fries are outstanding. If I could live on french fries alone these would be a top five pick. Delish! I have read a few complaints about the sweet tea. Chik-Fil-A's sweet tea is a standard southern sweet tea. It is just like sugar and water. Remember when you go here that they are based in the South.
(4)
Amanda S.
Chick-fil-a sets a high standard as a franchise--and this location does not disappoint! My husband and I are regulars at this location since we live within a mile of the restaurant. I send my husband all the time for an iced tea, and the drive-thru employees are always friendly and remember him, of course. Overall, between the cleanliness of the restaurant, the stellar food, and the friendly and fast customer service, you can't go wrong with this place.
(5)
Katie S.
I really like chick-fil-a. I wish it was cheaper as a fast food resturant. I love that their employees are so nice or fake it easy. I went yesterday and ordered 8 piece nuggets and a large lemonade. Came to $5.66, pretty high for that I think. But both were very good. I love their lemonade. Their sauces are good too. I ordered in the drive through and specified my sauces and they showed up on the receipt but weren't in the bag. So I had to run inside to get them.
(3)
Stet D.
The staff is one of the most friendliest that i have ever encountered. Not kidding. The food is quick and fresh.
(5)
Evan W.
An awesome fast food joint. The friendliest staff in the business hands down and the restaurant was in impeccable shape. Highly recommend if you're looking for a quick meal.
(5)
Leonard W.
Maybe it's the hype....50% of the time when going to fast-food burger spots I end up getting the chicken sandwich. So I was really looking forward to a spot that is all about the CHICKEN! Well it was good....but not good enough for me to drive 15min more to get it. If I'm in the area (which I'm never am and want a chicken sandwich than sure I'll stop here) but unlike one college football athlete I read who choose one collage over another because they had a Chick-Fil-A two blocks from the school lol .... I Just don't get the hype (or the gay boycott either)
(3)
Kortnei M.
They bring out your food for you, they check in to see how you're doing, they're nice, they have tasty chicken, this was NOT what I expected when I heard of it opening in the area! I thought it was just yet another fast food restaurant but their gimmick was solely based around chicken. I thought that they were a tad bit over priced, I mean it is fast food, but the service made it worth it. Mainly though, I was impressed by a single persons service, I might not have had the same great experience if it weren't for Austin. My family came for the first time and we were greeted and told by one of the girls behind the register that she would take our order when we were ready, which is average and acceptable, but then a couple minutes later Austin walked up and engaged in us with conversation and asked us if we needed help with the menu, and I initially said it seemed self explanatory, but he really engaged with us and joked around and made us feel welcomed and comfortable, he helped us complete our order, he was full of energy and suggestions. He took our name, and we thought they would call us when it wAs ready, so we went to grab our seats, and by the time I put my coat down and turned around, there's Austin with the tray! As we ate we exchanged opinions on how great this employee was, my boyfriend observed him a little and said he seems to be doing every job, he went from counter to drive, to the dining area, he could do it all so he said he thought he must be a manager. He came around while we were eating and asked how we were doing, as did another employee, which was nice.. I went up it the counter later to ask for a box and he asked me how was everything I said, good and he joked "not great?" And I laughed and told him that my old manager at a place I worked for used to say that and I shared how pleasant i thought he was and that he did a great job. As I was leaving I later asked if Austin was a manager, I was almost surprised when the girl told me he wasn't. That kid has the ability for the position, i say he deserves a promotion and raise! 4 stars only bc idk if I'll feel the same 5 star experience if he weren't there, and I also thought the nuggets were over priced for the tiny pieces we got I t he 12 piece meal.
(4)
Tom A.
The food is fresh and very tasty. But the best part is the friendly and helpful customer service. I've received worse service at 4-star restaurants. Every employee smiles and is anxious to help you. I would definitely recommend it.
(4)
Mike W.
Rarely do I eat fast food, but when I do, I hit up CFA. It's the best. This location specifically always has fast and friendly service, and they have never mixed up my order. If you're around Yorktown or Oak Brook and want something other than average McD's food, hit this place the hell up. Just make sure you bring money, cause this place IS expensive.
(5)
Kris L.
Let me start out by saying I very seldom do fast food and when I do I don't review it because, um, it's fast food. I had to try it because my friend in Texas says it's great. I had the Charbroiled Chicken Sandwich. I loved that condiments came on the side so it wasn't doused in ketchup or mayo. The sandwich was good but the service- for the drive thru- was outstanding!! I've never had someone be so polite or thank me for stopping by the restaurant! Keep it up peeps!
(5)
M C.
Given that the restaurant is less than a year old(this location), everything is clean and nice because it's brand new. This was my first visit. Went with the grilled chicken sandwich and waffle fries. The meal was great. The service was great. Working in a fast food place, you have to recognize that it had to be hard to have a cheerful positive attitude. These guys are well trained and excel in a positive attitude. Would I come back? Yes. Like this place a lot. Feels good to be in a place that follows God's principles.
(5)
Steph J.
Chick-Fil-A, I love you. Always polite, always has the orders spot-on, and of course, WAFFLE FRIES. Chick-Fil-A is awesome. Give it a chance (and go again, and again, and again, and again, and again)
(5)
Bob M.
I live in Atlanta and was traveling to Chicago for business. Chick fil a is everywhere in Atlanta since it started there. I don't think Lombard has yet come to understand the value and quality of this restaurant yet......there were only 4 people inside when I was there at 8am. The drive thru was filled though. I gave it 5 stars because the food in Lombard tasted like the food in my favorite chic fil a in Atlanta. Definitely try it if you haven't yet. Once you taste it, you will be a devotee and go there often.
(5)
Abhay S.
This place is awesome like every other Chik-Fil-A and they're still very kid friendly. The food was awesome and the staff was friendly as always. We'll be returning!
(5)
Jen M.
If you don't like Chick-Fil-A, it's because you're a zombie and the only thing that motivates you is human flesh. When you come here, order chicken and order a milkshake. Life will be good. But don't come on a Sunday.
(5)
Bob S.
This is a bright, clean fast food place with very helpful employees. The chicken sandwich I had was quite good. Spicy chicken, pepper cheese, lettuce, tomato and pickle. Quite good. Others in my party had the regular chicken sandwich. While tasty, no tomato or lettuce. Service is great, bit my side of fries were cold when I got them. Also rather bland. I am also accustomed to having a self serve soft drink station available for refills. Not here, which was disappointing. If I am seeking out a fast food meal, I would return. I would not make a run just to get this chicken sandwich. It is just that, a chicken sandwich.
(3)
Marie N.
I'm surprised at all the low ratings. We went on a Saturday for lunch at about 1pm. The restaurant was really hoping but they had enough cashiers working that we did not have to wait to get our order taken. After we took our order to our table, I noticed that the receipt showed a spicy chicken sandwich meal rather than a 3 piece chicken strips meal as I thought I ordered. I brought the sandwich back to the counter. The manager said I could keep the sandwich and he promptly gave me the 3 piece chicken strips. Fast and friendly. I asked the cashier if there were free drink refills and she said yes, just bring your cup back to the counter. We recommend the chicken sandwich, chicken strips, the Chick-fil-a sauce, fries and the coleslaw. Also, they have Diet Dr. Pepper. Fantastic! One caveat, they do not accept Discover Card or American Express credit cards.
(5)
April B.
We don't have a Chick Fil close to home ao I wanted to try this one. Yum. Was even more impressed with the kid menu. Grilled chicken nuggets and fruit, with a place and milk. Also cheeros for toddlers! This place is also very clean and nice.
(4)
Michelle G.
If you don't like Chick-Fil-A, check your pulse. Seriously. I don't eat fast food but I love CFA (which is not to say I eat there a lot - it is still fast food). Grilled chicken sandwich - awesome and good size. Salads - large dinner salads with a variety of toppings. Fruit cups - this is fast food? Really? Spicy chicken biscuit - kind of naughty but damn it's good. Service is always stellar. Closed on Sundays.
(5)
Jason T.
Food is great. Don't understand the reviews complaining about price - very fair for the area and food quality is much higher than that of a Mickey D's. Chick-Fil-A does an AMAZING job at training their employees. If the folks behind the register don't actually care about your experience, they do a great job of hiding it and go out of their way to be polite and friendly. I can't believe I have to say this, but if this is your first time, order a chicken sandwich... not the nuggets or strips or salad or wrap... get the sandwich, it's what they do best. The fresh lemonades (one with real and one with fake sweetener) are fantastic and I've yet to experience a milk-shake that wasn't fantastic. Come see why this place has such a cultish following and why a trip on Saturday night always involves getting extras for Sunday (when they are closed).
(5)
Sherill M.
Cool and Christian owned! :) Each day their opening month they have been giving away a free breakfast item. So far I've tried the following: Sausage bagel- alright Chicken bagel- not bad Oatmeal- YUCK! go to McDonalds Chicken minis- YUM Cinnamon roll- awesome The food is descent, the lemonade is good and sweet. I think the prices are too high. I would take the Wendys chicken sandwich, McDonalds oatmeal and fruitcup if given the choice for the taste and value. Overall, I'm likely to return. Oh, BTW, would be nice if they had a value menu. The people who work here are nice too.
(4)
Joseph T.
Love this place!! Great service and very efficient!!
(5)
Alvin L.
This is the nicest fast food place I've been to, let alone Chick-fil-A. They are absurdly friendly here, and the food was out quick and tasted great.
(5)
Vikki B.
Well, I was all hyped up about this place figuring so many yrs in the south, it had to be good. AND since the cost of living is less in the south I expected fair prices! I was very wrong! They gave us in these boxes, 8 tiny pieces of chicken, a sleeve of waffle fries and a medium drink for almost $8. Hell, for $2 more each we coulda had all you can eat at sweet tomatoes. Needless to say, we all left a little hungry bc I refused to spend $70 for fast food! As for the food, well the fries are good ( some were still a lil frozen), the nugget had no flavor ( hence giving you all the sauce you want). The spicy chicken sandwich was pretty good, but I could have made it for 1/4 of their price! The only reason i gave a star, is because the staff was friendly, its not their fault the owners are greedy! I guess they figured they could overcharged us northerners, i don't know! But I know they lost a family as customers AND I love to share my experiences with my friends and on social networks, about all the places I go! Oh, and the sweet tea-forget it, its sugar and water, maybe food coloring to LOOK like tea. I'll stick with wendys and McD's from now on and save $15-$20 on the family supper! Go back south CFA!
(1)
Mary Ann C.
Love this chain.....I have eaten at Chick fil A since I was a teen because the chicken sandwiches are awesome. Now, as an adult, I choose to eat here for several reasons (including those yummy sandwiches): the employees are well trained, friendly, and helpful (it is really amazing), the restaurants are clean, and the food is always fresh and hot. This location is excellent!
(4)
Elizabeth G.
I went twice in the first weekend they opened and I have been back since. I love chicken so this was a no-brainer. On my first visit, I went through the drive through during lunch time. They have two lanes and had people taking orders Portillo's style. This seemed to make it move very quickly. I appreciate this. It also seemed as though they had brought some staff in from the South to give the whole Southern Chicken experience to all of the senses - Good Call! I love hearing a good Southern accent whenever I get the chance. I order a Spicy Chicken deluxe meal every time. They take about 20 cents off because I don't want the tomato but always get the deluxe for the cheese. This is by far the best spicy chicken. There are no flat spots or rando spots of just fried edges of skin that happen at other establishments. I am almost positive that they butter their buns and it works. I love it. It is a good flavor. Oh, the waffle fries! I am a fan of thick cut french fries. The more potato flavoring the better. I happen to think Chik-Fil-A's waffle fries are outstanding. If I could live on french fries alone these would be a top five pick. Delish! I have read a few complaints about the sweet tea. Chik-Fil-A's sweet tea is a standard southern sweet tea. It is just like sugar and water. Remember when you go here that they are based in the South.
(4)
Tom K.
Only been here once (Drive-Thru one night). The grilled chicken tasted very similar to Wendy's chicken. It was kind of salty. I didn't like the waffle fries. Probably wouldn't come here again.
(2)
Brandon P.
I went here today and I got the #7 sandwich. Char-grilled something or other. I just didn't like it very much compared to the original sandwich. So, the manager gave me another sandwich and told me if I ever try anything on the menu and I don't like it, I can always feel free to switch it for something else. GREAT Customer Service!! Thank you Chick-Fil-A. You have a customer for life.
(5)
Brittany H.
My boyfriend and I had never eaten here prior to our recent visit. The customer service was AMAZING! I believe the man taking care of us was named Fred?? We told him it was our first time and was very helpful. They accidentally made two extra Oreo (?) shakes, and he brought them to us complimentary. We were just about to look at the dessert menu too! Then, as we were leaving, we wanted to take a menu with us and asked a woman behind the counter (can't remember her name) She acknowledged that we were happy with our experience here. She told us to hold a moment, then went to the back and gave us two cards for complimentary grilled chicken sandwiches! We were both blown away by the customer service here, even if it is a fast-food place. The food was delicious too :). I had chicken nuggets and my boyfriend had a spicy chicken sandwich. Their sauce is good too! Definitely recommend!
(5)
Shawn R.
I've had it with these morons. THIRD TIME in three months that I've gotten a combo. THIRD TIME in three months that I've driven back to my office, opened my bag, and found no fries. This is fast food 101; get all the constituent parts of the order in the goddamned bag. It's not worth my time to drive back there to bitch about $2 worth of a side order, but I will be tempted to go back sometime soon and go inside just to have it out with the manager. Once? Can totally forgive that. Twice? Okay, but you're pushing it. Three times? It's part of your culture to not care and screw your customers. EDIT: I guess I should point out that they did manage to include the ketchup, if not the fries. Yay?
(1)
Hiep T.
Every time I go to a Chick-fil-A, I always order the usual ( a number 2 combo with either a lemonade or a sweet tea). Chick-fil-A has one of the best lemonade and their sweet tea is not as sweet as Micky's D, but the quality is better. My favorite sauce of all time has to be the honey mustard, especially with the waffle fries. I ordered an ice cream cone on my last visit and I asked the cashier if she can put it into a cup since I was driving. She gave me the weirdest look and I was like rude (in my mind). I did not mind because the food was good and maybe she just had an off day.
(4)
Padma A.
Serves me right for going through the drive thru 2 days in a row. Today's spicy chicken deluxe sandwich felt like it was made awhile ago, very disappointed! !
(3)
Sara T.
The chicken nuggets here blows mcdonalds' out of the water. You get real pieces of chicken instead of that unhealthy processed stuff you get at other fast food chains. Plus, prices are comparable so it's a good value. I had the chick-fil-a sauce today for dipping and highly recommend it!
(4)
Lenard T.
I think chick-fil-a is simple and delicious but this particular chick-fil-a has very friendly people working there and I really enjoyed the service I got. Simple delicious food and good service I think that deserves four stars.
(4)
Dinah T.
It was a late, hubby and I wanted to go someplace to sit down for a quick meal and MC D's wasn't gonna cut it. So we finally stopped by this place off the main road (Butterfield), we pass by this place so many times. Now I knew we were coming in late so I was expecting rude customer service to get us out of there because they will be closing soon. The parking lot setup was kind of weird one way around; I'm not use to that. We came here almost 20 minutes before they we're closing. I have to say....I'm very impressed of this place. It was still clean and the food was fresh and served hot. The cashier was friendly and pleasant. They all say "it's my pleasure" when you say Thank you. They have these little containers of Cheerios by the utensil station. I guess for the little ones for them to munch on...no, no, no, that's for the kids honey put it back! They also had some easy music playing in the back ground and they have a kiddie indoor playground as well. When we sat down in a booth, I notice we had privacy as the walls were nice and high and they also had fresh flowers in a little vase, not wilted yet which is a nice touch. We both had the deluxe spicy chicken sandwich with waffle fries. The chicken was hot, spicy, juicy and crispy...not a lot of breading which I like. I would get this again. The topping of veggies was cold and fresh not warm and soggy like some places serve. I really like the waffle fries, crispy in the outside and soft in the inside, not at all greasy. They still had the potato skin on it which I don't mind. I also like their little Heinz ketchup packets of your option of dipping side or squeeze size clever. We didn't feel rush to leave after we ate and how nice of them to say good night to us when we left. Overall, it was a good experience and the food was good. I like cluck, cluck this chick will be back here again!
(4)
Garrett S.
I love the food here. Chick-fil-A's chicken sandwich is the best out there. Also, the service here is the best fast food service you will find. Everyone is prompt and friendly. My only knock is the price. For a meal with a drink, you can easily spend $10 or more. That's a little steep when you compare it to other fast food places.
(4)
John G.
I mean hey, it's Chicfila. I've never been to any Chicfila and and been dissapointed. Service always quick (no matter how long the line, an this one has 2 drive thru. Food still remains the best fast food chain. Spicey chicken, original chicken, grilled chicken sandwiches all great. The wraps are amazing. My personal favorite for a healthy but
(4)
Teanna T.
I came to CF this morning to get breakfast for my staff at work & noticed the were offering free chicken burritos , for what reasons? I'm not sure. But it was a nice surprise. Then when I went to pay at the window, I asked the gentleman how are the shakes at CF he said they were good. Mind you, I don't like any kind of shakes, smoothies, dessert in a cup..etc IDK why I even asked about it..Anyways Roger was kind enough to let me try one on the house, it was delicious not watery. It was a good shake! So thank you Roger & CF for making my day: )
(5)
Lana C.
It's fast food but fast food done right. Of course all of their chicken tastes kind of the same, but it is tasty. I had a plain spicy chicken today. Staff is very polite and they walk around to not only deliver your food, but to refill your drinks and pick up your trash. My food was ready less than a minute after ordering. No complaints here.
(4)
Scott C.
Given that "a picture is worth a thousand words", I probably don't need to continue this review . . . but you know me, I can't help myself. I have attached a photo of my sandwich today, and well, one question comes to mind: Would you eat that? When I returned to Chick-fil-A to get my money back I asked the manager that same question. I got an emphatic . . . "absolutely not". It's funny - every employee is REALLY concerned with saying hello to me, asking me if I'm having a good day, and getting me a soda refill. If only they were that enthusiasic about their produce and food quality. They promptly refunded my money, but didn't ask if they could get me another sandwich. Which means . . . I had to find a new place for lunch. I went to Wendy's.
(1)
Thomas C.
I just love their sandwiches. Got detoured here on our way to Yorktown (ok, we planned to go all along, but after Yorktown, not before) and are we happy we did. The kids meals (get the strips not the nuggets) are very satisfying for the kids. And yes, it may be more than the chicken mc nuggets at that OTHER chain, but at least this LOOKS like Chicken, and tastes like chicken. Not a huge waffle fry guy, but these are pretty good; kids play area is a blessing and a curse. Blessing if you want the kids to burn off some steam, curse if you have pressing plans to go someplace else (but then if that is the case you should probably go to that OTHER chain). Like the way this location is set up, particularly that you have to access from an access road, not the main drag.
(4)
Joe P.
Excellent chicken always. Extremely clean restaurant and very polite staff. The mens bathroom is something out of a magazine almost haha Of fast food places this ranks at the top.
(5)
Richard B.
Its click-fil-A. Dont know what else to say about that.
(4)
Robert D.
Haven't been here much because it's always busy. Got the chicken salad sandwich and it was not good. Fine chopped chicken that was dry. Like chicken jerky. Will not be ordering that again.
(1)
Rebecca C.
As long as you don't have a craving for a chicken sandwich on Sunday, Chik-fil-A is all-around satisfying and the people who work there are as kind and friendly as they can possibly be at a fast-food joint or while taking orders through a drive-thru. If a fried chicken sandwich is what you order, this sandwich is going to hit the spot. I'm not an American cheese fan, yet on top of juicy chicken, a soft/hearty bun, with an ample serving of lettuce, tomatoes and pickles, this sandwich is what many a Southerner (and Midwesterner) dreams of Monday thru Saturday. Same with the waffle fries. Just simply simple and wonderful.
(4)
Meredith B.
Wow! What excellent service! I love coming to this location because everyone is so helpful and kind. 5 stars. The food is always consistent and fresh. If you ever have any problems at all (which is rare) all the staff is more than willing to go above and beyond to help. Love chick fil a- especially for their egg and cheese breakfast sandwiches on a biscuit. Thanks!
(5)
Joe B.
This place is the best. Great affordable food. Amazing customer service that blows away a lot of high end restaurants .
(5)
Lydia Z.
The fanciest Chick-fil-a ever. The food is what you would expect, and that is Chick-fil-a. But it's the little things that make this place great. The eating area outside is a good size and pretty nice. (the chairs outside even have the chick-fil-a logo on them.) Inside it has a large eating area and there is also a play ground. What really surprised us was the condiment area. Usual stuff like mayo, mustard etc... But they also have a nice ketchup package. It can be squirted out or you can use it for dipping. Instead of squirting it onto your plate or something, you open the pack and it is like a bowl of ketchup. Not sure why that impressed me so much, but it did. They also had Cheerios in a cup for the peeps that bring their little kids. Anyone with kids will know this is cool, otherwise you might think this is loony tunes. They also had a place-mat for kids, wet naps that were anti-bacterial, and more...bonus! Clean location and they have a double drive thru. The usual polite and friendly service. Good food. Thumbs up.
(5)
Nina B.
I went back for more! My son had friends over and chicken was the order. Again, the store was clean, (a bit less crowded, however still busy), the service was fast, the food was fresh and tasty and the young man carried my bags out to me car! He insisted! That knocks my socks off! And I don't think I look like a helpless granny yet. The young man simply said, "This is what we do ma'am - everyday". I felt like I was in the presence of a young Superman. Chick-Fil-A you're the happening place.
(5)
Renita M.
Bright, shiny and new. The layout is intuitive and designed to flow well, and much better designed than the Wheaton location. The original chicken sandwich hasn't changed in 20 years. This is a good thing, because it's basically perfect. No fancy sauces or lots of toppings. Just perfectly-seasoned pressure fried chicken. And a couple pickles. Add a lemonade and waffle fries and you're good to go. The staff is super-friendly and happy. Everything is organized, neat and clean. They even have little bowls of cheerios for toddlers to nom on. The downside, of course, is the politics behind CFA. It makes me a little uneasy, I admit. I would probably come here a lot more otherwise. The upside is that my donations to HRC are likely to go up the more I eat here. :P
(4)
Justin H.
Why is this place so dang addictive?! I mean really its just chicken sandwiches! Was in town visiting family and drove by this place and just HAD to stop in. Went with the normal chicken sandwich and waffle fry meal. Sooo goooood...want to go back....for....more....
(4)
Barry S.
I love this place. My roommate and I go here almost every single sunday. The people that work there are so nice. They give you all of the sauces you want. We usually order an original sandwich each and then split a 10 piece nugget. We usually each get a large waffle fry and this certainly hits the spot. We look forward to going here after a night out.
(5)
Rod G.
I never thought I'd give a fast food place 5 stars, but this place earns it every visit. I've eaten here at least 20 times and every visit has resulted in a great meal, including eat-in, breakfast and drive thru. One tip, don't try to eat the chicken sammitches in the car. Not good for eating behind the wheel.
(5)
Chrissy B.
Love the service here and they are good even when they are packed. Free wifi always works, good parking, and the best sweet tea.
(5)
Caroline M.
Chick fil A is Chick fil A. It's awesome every time. The staff are all very friendly and sincere. The person that handed us our food last time appeared to be the supervisor or manager as he was wearing a green bow tie. This means that it is probably a great team work atmosphere when the supervisor will do even the most basic job in handing food out the window and not just sitting at the computer.
(5)
TJ W.
One random day when I had absolutely nothing else to do with my life, I ended up wandering around in the suburbs. I had visited Chick-Fil-A once in the city, but I didn't understand what the hype was all about. Since I was hungry, I decided to give them another try. Well , was I caught by surprise. 1.The place was absolutely spotless 2.The moment I walked in the door I was greeted by an employee 3.The person taking my order was the most pleasant individual EVER!! After he took my order, I stood at the register looking like an idiot and he told me my food would be brought to me. How slow was I? 4.They have FREE wifi. Gotta stay within my data plan. HECK YEA! 5.The employee that brought me my food kept checking on me and asking me if I needed anything. MY food was FRESH. Up yours McDonalds!!!! 6.Someone else cleared my food from the table. 7.AND...I was told to have a BLESSED day as I was leaving. Way to make my day CHICK-FIL-A! Never knew I would feel so happy about eating a chicken sandwich. Lol
(5)
Dgrrl D.
Fast and courteous workers, clean restaurant, and good food. I well eat here again the next time I'm in the area.
(5)
Michele S.
I just went through the drive-through and ordered a side salad and grilled chicken sandwich. The salad was surprisingly good for a fast food salad. It was very fresh and they gave me some sunflower seeds to put on top. That was a first at a fast food joint for me and I love sunflower seeds. Points for that! The sandwich was too salty, IMHO, and not as moist as I would have liked. It served the purpose though, since I was hungry as hell. The girl waiting on me at the drive-through was easy to understand on the box, very nice to chat with, and kept the line moving along at a good pace. Great customer service. Would I go again? Sure. Decent fast food, and close to home.
(3)
Vikki B.
Well, I was all hyped up about this place figuring so many yrs in the south, it had to be good. AND since the cost of living is less in the south I expected fair prices! I was very wrong! They gave us in these boxes, 8 tiny pieces of chicken, a sleeve of waffle fries and a medium drink for almost $8. Hell, for $2 more each we coulda had all you can eat at sweet tomatoes. Needless to say, we all left a little hungry bc I refused to spend $70 for fast food! As for the food, well the fries are good ( some were still a lil frozen), the nugget had no flavor ( hence giving you all the sauce you want). The spicy chicken sandwich was pretty good, but I could have made it for 1/4 of their price! The only reason i gave a star, is because the staff was friendly, its not their fault the owners are greedy! I guess they figured they could overcharged us northerners, i don't know! But I know they lost a family as customers AND I love to share my experiences with my friends and on social networks, about all the places I go! Oh, and the sweet tea-forget it, its sugar and water, maybe food coloring to LOOK like tea. I'll stick with wendys and McD's from now on and save $15-$20 on the family supper! Go back south CFA!
(1)
Erica Z.
The food was warm at most on the outside and cold and soggy on the inside. The iced tea was warm. Kinda sad with all the hype their locations always receive. You would think they would try a little harder. The girl who helped me was very nice. She gets 5 stars but they get one.
(1)
Angie B.
I absolutely love chick-fil-a but don't agree with their views. I was in the area with my hungry niece and I decided to treat her to some Chickin. She can be quite the picky eater but surprisingly, she ate everything in her meal. She went back to her parents raving about it. The food is always good, the waffle fries are to die for, and the staff was nice to us.
(4)
Lyle W.
Well I have eaten here many times before the food is always good and the employees are always so nice. I wanted to support them on 8/1 but I didnt have 1.5 hrs to wait in line. Now my views are not in line with CEO'S but that is why we have freedom of religon and thats why I choose to support them today or try. Bottom line if you dont like the CEO'S own religous view do go but to come out and say I dont want your place in my ward cause of your political views is just wrong it is what makes this place the best place on earth to live. I think everyone should show Chicago with a boycott day from buying anything in the City for a day.
(5)
Katie S.
I really like chick-fil-a. I wish it was cheaper as a fast food resturant. I love that their employees are so nice or fake it easy. I went yesterday and ordered 8 piece nuggets and a large lemonade. Came to $5.66, pretty high for that I think. But both were very good. I love their lemonade. Their sauces are good too. I ordered in the drive through and specified my sauces and they showed up on the receipt but weren't in the bag. So I had to run inside to get them.
(3)
Stet D.
The staff is one of the most friendliest that i have ever encountered. Not kidding. The food is quick and fresh.
(5)
Kathlene L.
Tried it once, very expensive, food was just ok. Would go back for lunch just for the convenience factor.
(3)
Evan W.
An awesome fast food joint. The friendliest staff in the business hands down and the restaurant was in impeccable shape. Highly recommend if you're looking for a quick meal.
(5)
Leonard W.
Maybe it's the hype....50% of the time when going to fast-food burger spots I end up getting the chicken sandwich. So I was really looking forward to a spot that is all about the CHICKEN! Well it was good....but not good enough for me to drive 15min more to get it. If I'm in the area (which I'm never am and want a chicken sandwich than sure I'll stop here) but unlike one college football athlete I read who choose one collage over another because they had a Chick-Fil-A two blocks from the school lol .... I Just don't get the hype (or the gay boycott either)
(3)
Mark G.
This is one annoying Christian chicken sandwich. As soon as I sat down with my spicy chicken sandwich deluxe meal, my sandwich actually started lecturing me on how same-sex marriage is a threat to the biblical definition of a family unit, and how Mike Huckabee is a stand-up guy. I wasn't interested in any of this, so I promptly reminded my sandwich that it was just a sandwich that was about to get decimated. These arrogant boobs actually try to tell people that they were the first to put chicken and bread together to form what we all know as a "chicken sandwich". Yeah, OK. Clearly, there is a lot to dislike about Chick-Fil-A even before trying their food. It wasn't until my last trip to Texas (go figure), where you can find a Chick-Fil-A at practically every intersection, that I was sold. I mean the chicken sandwiches are as good as a fast food chicken sandwich is going to get. It embarrasses a McChicken for sport and then bangs its wife. And swiftly kicks the Wendy's spicy chicken sandwich in the junk. The employees are phony-nice, which is better than being an asshole I guess. This location is just down the street from Yorktown mall, so brace yourself for a bunch of Northface jacket wearing suburban jackholes getting food.
(3)
Yurgen Y.
Closed Sundays?!??! You can't get more than 2 stars if you're closed Sunday's. I like chicken samitches on Sundays!
(2)
Luis S.
Always clean, simple and nice decor. Fresh lemonade and delicious fries. Their chicken actually tastes like chicken. I just don't feel the breakfast they offer. Though waffle chicken would be a hit I bet. Nice staff as well. One of the better fast food restaurant around.
(4)
Guad P.
This is what McDonalds wants to be. Their Chicken is just delicious. Spicy or not. Although the nuggets are small, they're packed with flavor and taste like chicken. They serve their meals with waffle fries! Their lemonade and iced tea are delicious I never know which to choose. Also their ice cream is heavenly. It is so delicious. It tastes like it's from Mexico and if you've ever had ice cream in Mexico you know you're in for a treat.
(5)
Christina A.
Love the chicken here! Seasoned perfectly. The chicken is always nice and tender. Waffle fries are a plus The people that work here are super friendly and go above and beyond the normal fast food standard of service. I brought my godson here once and they have little Cheerios in little plastic containers for kids! Cute touch.
(4)
Jaclyn G.
These guys are always, and I mean always, on point. Fast and they make complicated orders easy to manage. Thank you team for being so fast and orderly. Excellent management team, too.
(5)
Amanda S.
Chick-fil-a sets a high standard as a franchise--and this location does not disappoint! My husband and I are regulars at this location since we live within a mile of the restaurant. I send my husband all the time for an iced tea, and the drive-thru employees are always friendly and remember him, of course. Overall, between the cleanliness of the restaurant, the stellar food, and the friendly and fast customer service, you can't go wrong with this place.
(5)
M C.
Given that the restaurant is less than a year old(this location), everything is clean and nice because it's brand new. This was my first visit. Went with the grilled chicken sandwich and waffle fries. The meal was great. The service was great. Working in a fast food place, you have to recognize that it had to be hard to have a cheerful positive attitude. These guys are well trained and excel in a positive attitude. Would I come back? Yes. Like this place a lot. Feels good to be in a place that follows God's principles.
(5)
Steph J.
Chick-Fil-A, I love you. Always polite, always has the orders spot-on, and of course, WAFFLE FRIES. Chick-Fil-A is awesome. Give it a chance (and go again, and again, and again, and again, and again)
(5)
Kortnei M.
They bring out your food for you, they check in to see how you're doing, they're nice, they have tasty chicken, this was NOT what I expected when I heard of it opening in the area! I thought it was just yet another fast food restaurant but their gimmick was solely based around chicken. I thought that they were a tad bit over priced, I mean it is fast food, but the service made it worth it. Mainly though, I was impressed by a single persons service, I might not have had the same great experience if it weren't for Austin. My family came for the first time and we were greeted and told by one of the girls behind the register that she would take our order when we were ready, which is average and acceptable, but then a couple minutes later Austin walked up and engaged in us with conversation and asked us if we needed help with the menu, and I initially said it seemed self explanatory, but he really engaged with us and joked around and made us feel welcomed and comfortable, he helped us complete our order, he was full of energy and suggestions. He took our name, and we thought they would call us when it wAs ready, so we went to grab our seats, and by the time I put my coat down and turned around, there's Austin with the tray! As we ate we exchanged opinions on how great this employee was, my boyfriend observed him a little and said he seems to be doing every job, he went from counter to drive, to the dining area, he could do it all so he said he thought he must be a manager. He came around while we were eating and asked how we were doing, as did another employee, which was nice.. I went up it the counter later to ask for a box and he asked me how was everything I said, good and he joked "not great?" And I laughed and told him that my old manager at a place I worked for used to say that and I shared how pleasant i thought he was and that he did a great job. As I was leaving I later asked if Austin was a manager, I was almost surprised when the girl told me he wasn't. That kid has the ability for the position, i say he deserves a promotion and raise! 4 stars only bc idk if I'll feel the same 5 star experience if he weren't there, and I also thought the nuggets were over priced for the tiny pieces we got I t he 12 piece meal.
(4)
Tom A.
The food is fresh and very tasty. But the best part is the friendly and helpful customer service. I've received worse service at 4-star restaurants. Every employee smiles and is anxious to help you. I would definitely recommend it.
(4)
Mike W.
Rarely do I eat fast food, but when I do, I hit up CFA. It's the best. This location specifically always has fast and friendly service, and they have never mixed up my order. If you're around Yorktown or Oak Brook and want something other than average McD's food, hit this place the hell up. Just make sure you bring money, cause this place IS expensive.
(5)
Kris L.
Let me start out by saying I very seldom do fast food and when I do I don't review it because, um, it's fast food. I had to try it because my friend in Texas says it's great. I had the Charbroiled Chicken Sandwich. I loved that condiments came on the side so it wasn't doused in ketchup or mayo. The sandwich was good but the service- for the drive thru- was outstanding!! I've never had someone be so polite or thank me for stopping by the restaurant! Keep it up peeps!
(5)
Bob M.
I live in Atlanta and was traveling to Chicago for business. Chick fil a is everywhere in Atlanta since it started there. I don't think Lombard has yet come to understand the value and quality of this restaurant yet......there were only 4 people inside when I was there at 8am. The drive thru was filled though. I gave it 5 stars because the food in Lombard tasted like the food in my favorite chic fil a in Atlanta. Definitely try it if you haven't yet. Once you taste it, you will be a devotee and go there often.
(5)
Abhay S.
This place is awesome like every other Chik-Fil-A and they're still very kid friendly. The food was awesome and the staff was friendly as always. We'll be returning!
(5)
Jen M.
If you don't like Chick-Fil-A, it's because you're a zombie and the only thing that motivates you is human flesh. When you come here, order chicken and order a milkshake. Life will be good. But don't come on a Sunday.
(5)
Marie N.
I'm surprised at all the low ratings. We went on a Saturday for lunch at about 1pm. The restaurant was really hoping but they had enough cashiers working that we did not have to wait to get our order taken. After we took our order to our table, I noticed that the receipt showed a spicy chicken sandwich meal rather than a 3 piece chicken strips meal as I thought I ordered. I brought the sandwich back to the counter. The manager said I could keep the sandwich and he promptly gave me the 3 piece chicken strips. Fast and friendly. I asked the cashier if there were free drink refills and she said yes, just bring your cup back to the counter. We recommend the chicken sandwich, chicken strips, the Chick-fil-a sauce, fries and the coleslaw. Also, they have Diet Dr. Pepper. Fantastic! One caveat, they do not accept Discover Card or American Express credit cards.
(5)
April B.
We don't have a Chick Fil close to home ao I wanted to try this one. Yum. Was even more impressed with the kid menu. Grilled chicken nuggets and fruit, with a place and milk. Also cheeros for toddlers! This place is also very clean and nice.
(4)
Michelle G.
If you don't like Chick-Fil-A, check your pulse. Seriously. I don't eat fast food but I love CFA (which is not to say I eat there a lot - it is still fast food). Grilled chicken sandwich - awesome and good size. Salads - large dinner salads with a variety of toppings. Fruit cups - this is fast food? Really? Spicy chicken biscuit - kind of naughty but damn it's good. Service is always stellar. Closed on Sundays.
(5)
Jason T.
Food is great. Don't understand the reviews complaining about price - very fair for the area and food quality is much higher than that of a Mickey D's. Chick-Fil-A does an AMAZING job at training their employees. If the folks behind the register don't actually care about your experience, they do a great job of hiding it and go out of their way to be polite and friendly. I can't believe I have to say this, but if this is your first time, order a chicken sandwich... not the nuggets or strips or salad or wrap... get the sandwich, it's what they do best. The fresh lemonades (one with real and one with fake sweetener) are fantastic and I've yet to experience a milk-shake that wasn't fantastic. Come see why this place has such a cultish following and why a trip on Saturday night always involves getting extras for Sunday (when they are closed).
(5)
Sherill M.
Cool and Christian owned! :) Each day their opening month they have been giving away a free breakfast item. So far I've tried the following: Sausage bagel- alright Chicken bagel- not bad Oatmeal- YUCK! go to McDonalds Chicken minis- YUM Cinnamon roll- awesome The food is descent, the lemonade is good and sweet. I think the prices are too high. I would take the Wendys chicken sandwich, McDonalds oatmeal and fruitcup if given the choice for the taste and value. Overall, I'm likely to return. Oh, BTW, would be nice if they had a value menu. The people who work here are nice too.
(4)
Joseph T.
Love this place!! Great service and very efficient!!
(5)
Alvin L.
This is the nicest fast food place I've been to, let alone Chick-fil-A. They are absurdly friendly here, and the food was out quick and tasted great.
(5)
Kevin A.
Good fast food with wonderful & helpful service.
(4)
Bob S.
This is a bright, clean fast food place with very helpful employees. The chicken sandwich I had was quite good. Spicy chicken, pepper cheese, lettuce, tomato and pickle. Quite good. Others in my party had the regular chicken sandwich. While tasty, no tomato or lettuce. Service is great, bit my side of fries were cold when I got them. Also rather bland. I am also accustomed to having a self serve soft drink station available for refills. Not here, which was disappointing. If I am seeking out a fast food meal, I would return. I would not make a run just to get this chicken sandwich. It is just that, a chicken sandwich.
(3)
Diane N.
Had an OK chicken sandwich. I thought it was a bit salty, but, not too bad. My husband had the spicy chicken sandwich and said he prefers Wendy's. We both had the banana pudding shake and it was very good. I know the place just opened so they probably have a few bugs to work out. The tables could have used a good wipe down.
(3)
Jon G.
I think Chick-Fil-A is a bit overrated. That being said, I have never had a bad meal here. I think the prices can be a bit lower. You do get what you pay for but they should take the prices down a notch.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Tim J.
Awesome service and very good food. Why are the review not more positive?!?!
(5)Justin H.
Why is this place so dang addictive?! I mean really its just chicken sandwiches! Was in town visiting family and drove by this place and just HAD to stop in. Went with the normal chicken sandwich and waffle fry meal. Sooo goooood...want to go back....for....more....
(4)Barry S.
I love this place. My roommate and I go here almost every single sunday. The people that work there are so nice. They give you all of the sauces you want. We usually order an original sandwich each and then split a 10 piece nugget. We usually each get a large waffle fry and this certainly hits the spot. We look forward to going here after a night out.
(5)Rod G.
I never thought I'd give a fast food place 5 stars, but this place earns it every visit. I've eaten here at least 20 times and every visit has resulted in a great meal, including eat-in, breakfast and drive thru. One tip, don't try to eat the chicken sammitches in the car. Not good for eating behind the wheel.
(5)Chrissy B.
Love the service here and they are good even when they are packed. Free wifi always works, good parking, and the best sweet tea.
(5)Caroline M.
Chick fil A is Chick fil A. It's awesome every time. The staff are all very friendly and sincere. The person that handed us our food last time appeared to be the supervisor or manager as he was wearing a green bow tie. This means that it is probably a great team work atmosphere when the supervisor will do even the most basic job in handing food out the window and not just sitting at the computer.
(5)TJ W.
One random day when I had absolutely nothing else to do with my life, I ended up wandering around in the suburbs. I had visited Chick-Fil-A once in the city, but I didn't understand what the hype was all about. Since I was hungry, I decided to give them another try. Well , was I caught by surprise. 1.The place was absolutely spotless 2.The moment I walked in the door I was greeted by an employee 3.The person taking my order was the most pleasant individual EVER!! After he took my order, I stood at the register looking like an idiot and he told me my food would be brought to me. How slow was I? 4.They have FREE wifi. Gotta stay within my data plan. HECK YEA! 5.The employee that brought me my food kept checking on me and asking me if I needed anything. MY food was FRESH. Up yours McDonalds!!!! 6.Someone else cleared my food from the table. 7.AND...I was told to have a BLESSED day as I was leaving. Way to make my day CHICK-FIL-A! Never knew I would feel so happy about eating a chicken sandwich. Lol
(5)Dgrrl D.
Fast and courteous workers, clean restaurant, and good food. I well eat here again the next time I'm in the area.
(5)Diane N.
Had an OK chicken sandwich. I thought it was a bit salty, but, not too bad. My husband had the spicy chicken sandwich and said he prefers Wendy's. We both had the banana pudding shake and it was very good. I know the place just opened so they probably have a few bugs to work out. The tables could have used a good wipe down.
(3)Jon G.
I think Chick-Fil-A is a bit overrated. That being said, I have never had a bad meal here. I think the prices can be a bit lower. You do get what you pay for but they should take the prices down a notch.
(4)Tom K.
Only been here once (Drive-Thru one night). The grilled chicken tasted very similar to Wendy's chicken. It was kind of salty. I didn't like the waffle fries. Probably wouldn't come here again.
(2)Brandon P.
I went here today and I got the #7 sandwich. Char-grilled something or other. I just didn't like it very much compared to the original sandwich. So, the manager gave me another sandwich and told me if I ever try anything on the menu and I don't like it, I can always feel free to switch it for something else. GREAT Customer Service!! Thank you Chick-Fil-A. You have a customer for life.
(5)Erica Z.
The food was warm at most on the outside and cold and soggy on the inside. The iced tea was warm. Kinda sad with all the hype their locations always receive. You would think they would try a little harder. The girl who helped me was very nice. She gets 5 stars but they get one.
(1)Angie B.
I absolutely love chick-fil-a but don't agree with their views. I was in the area with my hungry niece and I decided to treat her to some Chickin. She can be quite the picky eater but surprisingly, she ate everything in her meal. She went back to her parents raving about it. The food is always good, the waffle fries are to die for, and the staff was nice to us.
(4)Lyle W.
Well I have eaten here many times before the food is always good and the employees are always so nice. I wanted to support them on 8/1 but I didnt have 1.5 hrs to wait in line. Now my views are not in line with CEO'S but that is why we have freedom of religon and thats why I choose to support them today or try. Bottom line if you dont like the CEO'S own religous view do go but to come out and say I dont want your place in my ward cause of your political views is just wrong it is what makes this place the best place on earth to live. I think everyone should show Chicago with a boycott day from buying anything in the City for a day.
(5)Tim J.
Awesome service and very good food. Why are the review not more positive?!?!
(5)Brittany H.
My boyfriend and I had never eaten here prior to our recent visit. The customer service was AMAZING! I believe the man taking care of us was named Fred?? We told him it was our first time and was very helpful. They accidentally made two extra Oreo (?) shakes, and he brought them to us complimentary. We were just about to look at the dessert menu too! Then, as we were leaving, we wanted to take a menu with us and asked a woman behind the counter (can't remember her name) She acknowledged that we were happy with our experience here. She told us to hold a moment, then went to the back and gave us two cards for complimentary grilled chicken sandwiches! We were both blown away by the customer service here, even if it is a fast-food place. The food was delicious too :). I had chicken nuggets and my boyfriend had a spicy chicken sandwich. Their sauce is good too! Definitely recommend!
(5)Shawn R.
I've had it with these morons. THIRD TIME in three months that I've gotten a combo. THIRD TIME in three months that I've driven back to my office, opened my bag, and found no fries. This is fast food 101; get all the constituent parts of the order in the goddamned bag. It's not worth my time to drive back there to bitch about $2 worth of a side order, but I will be tempted to go back sometime soon and go inside just to have it out with the manager. Once? Can totally forgive that. Twice? Okay, but you're pushing it. Three times? It's part of your culture to not care and screw your customers. EDIT: I guess I should point out that they did manage to include the ketchup, if not the fries. Yay?
(1)Hiep T.
Every time I go to a Chick-fil-A, I always order the usual ( a number 2 combo with either a lemonade or a sweet tea). Chick-fil-A has one of the best lemonade and their sweet tea is not as sweet as Micky's D, but the quality is better. My favorite sauce of all time has to be the honey mustard, especially with the waffle fries. I ordered an ice cream cone on my last visit and I asked the cashier if she can put it into a cup since I was driving. She gave me the weirdest look and I was like rude (in my mind). I did not mind because the food was good and maybe she just had an off day.
(4)Padma A.
Serves me right for going through the drive thru 2 days in a row. Today's spicy chicken deluxe sandwich felt like it was made awhile ago, very disappointed! !
(3)Kevin A.
Good fast food with wonderful & helpful service.
(4)Sara T.
The chicken nuggets here blows mcdonalds' out of the water. You get real pieces of chicken instead of that unhealthy processed stuff you get at other fast food chains. Plus, prices are comparable so it's a good value. I had the chick-fil-a sauce today for dipping and highly recommend it!
(4)Lenard T.
I think chick-fil-a is simple and delicious but this particular chick-fil-a has very friendly people working there and I really enjoyed the service I got. Simple delicious food and good service I think that deserves four stars.
(4)Dinah T.
It was a late, hubby and I wanted to go someplace to sit down for a quick meal and MC D's wasn't gonna cut it. So we finally stopped by this place off the main road (Butterfield), we pass by this place so many times. Now I knew we were coming in late so I was expecting rude customer service to get us out of there because they will be closing soon. The parking lot setup was kind of weird one way around; I'm not use to that. We came here almost 20 minutes before they we're closing. I have to say....I'm very impressed of this place. It was still clean and the food was fresh and served hot. The cashier was friendly and pleasant. They all say "it's my pleasure" when you say Thank you. They have these little containers of Cheerios by the utensil station. I guess for the little ones for them to munch on...no, no, no, that's for the kids honey put it back! They also had some easy music playing in the back ground and they have a kiddie indoor playground as well. When we sat down in a booth, I notice we had privacy as the walls were nice and high and they also had fresh flowers in a little vase, not wilted yet which is a nice touch. We both had the deluxe spicy chicken sandwich with waffle fries. The chicken was hot, spicy, juicy and crispy...not a lot of breading which I like. I would get this again. The topping of veggies was cold and fresh not warm and soggy like some places serve. I really like the waffle fries, crispy in the outside and soft in the inside, not at all greasy. They still had the potato skin on it which I don't mind. I also like their little Heinz ketchup packets of your option of dipping side or squeeze size clever. We didn't feel rush to leave after we ate and how nice of them to say good night to us when we left. Overall, it was a good experience and the food was good. I like cluck, cluck this chick will be back here again!
(4)Garrett S.
I love the food here. Chick-fil-A's chicken sandwich is the best out there. Also, the service here is the best fast food service you will find. Everyone is prompt and friendly. My only knock is the price. For a meal with a drink, you can easily spend $10 or more. That's a little steep when you compare it to other fast food places.
(4)John G.
I mean hey, it's Chicfila. I've never been to any Chicfila and and been dissapointed. Service always quick (no matter how long the line, an this one has 2 drive thru. Food still remains the best fast food chain. Spicey chicken, original chicken, grilled chicken sandwiches all great. The wraps are amazing. My personal favorite for a healthy but
(4)Teanna T.
I came to CF this morning to get breakfast for my staff at work & noticed the were offering free chicken burritos , for what reasons? I'm not sure. But it was a nice surprise. Then when I went to pay at the window, I asked the gentleman how are the shakes at CF he said they were good. Mind you, I don't like any kind of shakes, smoothies, dessert in a cup..etc IDK why I even asked about it..Anyways Roger was kind enough to let me try one on the house, it was delicious not watery. It was a good shake! So thank you Roger & CF for making my day: )
(5)Lana C.
It's fast food but fast food done right. Of course all of their chicken tastes kind of the same, but it is tasty. I had a plain spicy chicken today. Staff is very polite and they walk around to not only deliver your food, but to refill your drinks and pick up your trash. My food was ready less than a minute after ordering. No complaints here.
(4)Scott C.
Given that "a picture is worth a thousand words", I probably don't need to continue this review . . . but you know me, I can't help myself. I have attached a photo of my sandwich today, and well, one question comes to mind: Would you eat that? When I returned to Chick-fil-A to get my money back I asked the manager that same question. I got an emphatic . . . "absolutely not". It's funny - every employee is REALLY concerned with saying hello to me, asking me if I'm having a good day, and getting me a soda refill. If only they were that enthusiasic about their produce and food quality. They promptly refunded my money, but didn't ask if they could get me another sandwich. Which means . . . I had to find a new place for lunch. I went to Wendy's.
(1)Thomas C.
I just love their sandwiches. Got detoured here on our way to Yorktown (ok, we planned to go all along, but after Yorktown, not before) and are we happy we did. The kids meals (get the strips not the nuggets) are very satisfying for the kids. And yes, it may be more than the chicken mc nuggets at that OTHER chain, but at least this LOOKS like Chicken, and tastes like chicken. Not a huge waffle fry guy, but these are pretty good; kids play area is a blessing and a curse. Blessing if you want the kids to burn off some steam, curse if you have pressing plans to go someplace else (but then if that is the case you should probably go to that OTHER chain). Like the way this location is set up, particularly that you have to access from an access road, not the main drag.
(4)Joe P.
Excellent chicken always. Extremely clean restaurant and very polite staff. The mens bathroom is something out of a magazine almost haha Of fast food places this ranks at the top.
(5)Richard B.
Its click-fil-A. Dont know what else to say about that.
(4)Robert D.
Haven't been here much because it's always busy. Got the chicken salad sandwich and it was not good. Fine chopped chicken that was dry. Like chicken jerky. Will not be ordering that again.
(1)Mark G.
This is one annoying Christian chicken sandwich. As soon as I sat down with my spicy chicken sandwich deluxe meal, my sandwich actually started lecturing me on how same-sex marriage is a threat to the biblical definition of a family unit, and how Mike Huckabee is a stand-up guy. I wasn't interested in any of this, so I promptly reminded my sandwich that it was just a sandwich that was about to get decimated. These arrogant boobs actually try to tell people that they were the first to put chicken and bread together to form what we all know as a "chicken sandwich". Yeah, OK. Clearly, there is a lot to dislike about Chick-Fil-A even before trying their food. It wasn't until my last trip to Texas (go figure), where you can find a Chick-Fil-A at practically every intersection, that I was sold. I mean the chicken sandwiches are as good as a fast food chicken sandwich is going to get. It embarrasses a McChicken for sport and then bangs its wife. And swiftly kicks the Wendy's spicy chicken sandwich in the junk. The employees are phony-nice, which is better than being an asshole I guess. This location is just down the street from Yorktown mall, so brace yourself for a bunch of Northface jacket wearing suburban jackholes getting food.
(3)Yurgen Y.
Closed Sundays?!??! You can't get more than 2 stars if you're closed Sunday's. I like chicken samitches on Sundays!
(2)Luis S.
Always clean, simple and nice decor. Fresh lemonade and delicious fries. Their chicken actually tastes like chicken. I just don't feel the breakfast they offer. Though waffle chicken would be a hit I bet. Nice staff as well. One of the better fast food restaurant around.
(4)Guad P.
This is what McDonalds wants to be. Their Chicken is just delicious. Spicy or not. Although the nuggets are small, they're packed with flavor and taste like chicken. They serve their meals with waffle fries! Their lemonade and iced tea are delicious I never know which to choose. Also their ice cream is heavenly. It is so delicious. It tastes like it's from Mexico and if you've ever had ice cream in Mexico you know you're in for a treat.
(5)Christina A.
Love the chicken here! Seasoned perfectly. The chicken is always nice and tender. Waffle fries are a plus The people that work here are super friendly and go above and beyond the normal fast food standard of service. I brought my godson here once and they have little Cheerios in little plastic containers for kids! Cute touch.
(4)Jaclyn G.
These guys are always, and I mean always, on point. Fast and they make complicated orders easy to manage. Thank you team for being so fast and orderly. Excellent management team, too.
(5)Meredith B.
Wow! What excellent service! I love coming to this location because everyone is so helpful and kind. 5 stars. The food is always consistent and fresh. If you ever have any problems at all (which is rare) all the staff is more than willing to go above and beyond to help. Love chick fil a- especially for their egg and cheese breakfast sandwiches on a biscuit. Thanks!
(5)Rebecca C.
As long as you don't have a craving for a chicken sandwich on Sunday, Chik-fil-A is all-around satisfying and the people who work there are as kind and friendly as they can possibly be at a fast-food joint or while taking orders through a drive-thru. If a fried chicken sandwich is what you order, this sandwich is going to hit the spot. I'm not an American cheese fan, yet on top of juicy chicken, a soft/hearty bun, with an ample serving of lettuce, tomatoes and pickles, this sandwich is what many a Southerner (and Midwesterner) dreams of Monday thru Saturday. Same with the waffle fries. Just simply simple and wonderful.
(4)Kathlene L.
Tried it once, very expensive, food was just ok. Would go back for lunch just for the convenience factor.
(3)Joe B.
This place is the best. Great affordable food. Amazing customer service that blows away a lot of high end restaurants .
(5)Lydia Z.
The fanciest Chick-fil-a ever. The food is what you would expect, and that is Chick-fil-a. But it's the little things that make this place great. The eating area outside is a good size and pretty nice. (the chairs outside even have the chick-fil-a logo on them.) Inside it has a large eating area and there is also a play ground. What really surprised us was the condiment area. Usual stuff like mayo, mustard etc... But they also have a nice ketchup package. It can be squirted out or you can use it for dipping. Instead of squirting it onto your plate or something, you open the pack and it is like a bowl of ketchup. Not sure why that impressed me so much, but it did. They also had Cheerios in a cup for the peeps that bring their little kids. Anyone with kids will know this is cool, otherwise you might think this is loony tunes. They also had a place-mat for kids, wet naps that were anti-bacterial, and more...bonus! Clean location and they have a double drive thru. The usual polite and friendly service. Good food. Thumbs up.
(5)Nina B.
I went back for more! My son had friends over and chicken was the order. Again, the store was clean, (a bit less crowded, however still busy), the service was fast, the food was fresh and tasty and the young man carried my bags out to me car! He insisted! That knocks my socks off! And I don't think I look like a helpless granny yet. The young man simply said, "This is what we do ma'am - everyday". I felt like I was in the presence of a young Superman. Chick-Fil-A you're the happening place.
(5)Renita M.
Bright, shiny and new. The layout is intuitive and designed to flow well, and much better designed than the Wheaton location. The original chicken sandwich hasn't changed in 20 years. This is a good thing, because it's basically perfect. No fancy sauces or lots of toppings. Just perfectly-seasoned pressure fried chicken. And a couple pickles. Add a lemonade and waffle fries and you're good to go. The staff is super-friendly and happy. Everything is organized, neat and clean. They even have little bowls of cheerios for toddlers to nom on. The downside, of course, is the politics behind CFA. It makes me a little uneasy, I admit. I would probably come here a lot more otherwise. The upside is that my donations to HRC are likely to go up the more I eat here. :P
(4)Michele S.
I just went through the drive-through and ordered a side salad and grilled chicken sandwich. The salad was surprisingly good for a fast food salad. It was very fresh and they gave me some sunflower seeds to put on top. That was a first at a fast food joint for me and I love sunflower seeds. Points for that! The sandwich was too salty, IMHO, and not as moist as I would have liked. It served the purpose though, since I was hungry as hell. The girl waiting on me at the drive-through was easy to understand on the box, very nice to chat with, and kept the line moving along at a good pace. Great customer service. Would I go again? Sure. Decent fast food, and close to home.
(3)Mary Ann C.
Love this chain.....I have eaten at Chick fil A since I was a teen because the chicken sandwiches are awesome. Now, as an adult, I choose to eat here for several reasons (including those yummy sandwiches): the employees are well trained, friendly, and helpful (it is really amazing), the restaurants are clean, and the food is always fresh and hot. This location is excellent!
(4)Elizabeth G.
I went twice in the first weekend they opened and I have been back since. I love chicken so this was a no-brainer. On my first visit, I went through the drive through during lunch time. They have two lanes and had people taking orders Portillo's style. This seemed to make it move very quickly. I appreciate this. It also seemed as though they had brought some staff in from the South to give the whole Southern Chicken experience to all of the senses - Good Call! I love hearing a good Southern accent whenever I get the chance. I order a Spicy Chicken deluxe meal every time. They take about 20 cents off because I don't want the tomato but always get the deluxe for the cheese. This is by far the best spicy chicken. There are no flat spots or rando spots of just fried edges of skin that happen at other establishments. I am almost positive that they butter their buns and it works. I love it. It is a good flavor. Oh, the waffle fries! I am a fan of thick cut french fries. The more potato flavoring the better. I happen to think Chik-Fil-A's waffle fries are outstanding. If I could live on french fries alone these would be a top five pick. Delish! I have read a few complaints about the sweet tea. Chik-Fil-A's sweet tea is a standard southern sweet tea. It is just like sugar and water. Remember when you go here that they are based in the South.
(4)Amanda S.
Chick-fil-a sets a high standard as a franchise--and this location does not disappoint! My husband and I are regulars at this location since we live within a mile of the restaurant. I send my husband all the time for an iced tea, and the drive-thru employees are always friendly and remember him, of course. Overall, between the cleanliness of the restaurant, the stellar food, and the friendly and fast customer service, you can't go wrong with this place.
(5)Katie S.
I really like chick-fil-a. I wish it was cheaper as a fast food resturant. I love that their employees are so nice or fake it easy. I went yesterday and ordered 8 piece nuggets and a large lemonade. Came to $5.66, pretty high for that I think. But both were very good. I love their lemonade. Their sauces are good too. I ordered in the drive through and specified my sauces and they showed up on the receipt but weren't in the bag. So I had to run inside to get them.
(3)Stet D.
The staff is one of the most friendliest that i have ever encountered. Not kidding. The food is quick and fresh.
(5)Evan W.
An awesome fast food joint. The friendliest staff in the business hands down and the restaurant was in impeccable shape. Highly recommend if you're looking for a quick meal.
(5)Leonard W.
Maybe it's the hype....50% of the time when going to fast-food burger spots I end up getting the chicken sandwich. So I was really looking forward to a spot that is all about the CHICKEN! Well it was good....but not good enough for me to drive 15min more to get it. If I'm in the area (which I'm never am and want a chicken sandwich than sure I'll stop here) but unlike one college football athlete I read who choose one collage over another because they had a Chick-Fil-A two blocks from the school lol .... I Just don't get the hype (or the gay boycott either)
(3)Kortnei M.
They bring out your food for you, they check in to see how you're doing, they're nice, they have tasty chicken, this was NOT what I expected when I heard of it opening in the area! I thought it was just yet another fast food restaurant but their gimmick was solely based around chicken. I thought that they were a tad bit over priced, I mean it is fast food, but the service made it worth it. Mainly though, I was impressed by a single persons service, I might not have had the same great experience if it weren't for Austin. My family came for the first time and we were greeted and told by one of the girls behind the register that she would take our order when we were ready, which is average and acceptable, but then a couple minutes later Austin walked up and engaged in us with conversation and asked us if we needed help with the menu, and I initially said it seemed self explanatory, but he really engaged with us and joked around and made us feel welcomed and comfortable, he helped us complete our order, he was full of energy and suggestions. He took our name, and we thought they would call us when it wAs ready, so we went to grab our seats, and by the time I put my coat down and turned around, there's Austin with the tray! As we ate we exchanged opinions on how great this employee was, my boyfriend observed him a little and said he seems to be doing every job, he went from counter to drive, to the dining area, he could do it all so he said he thought he must be a manager. He came around while we were eating and asked how we were doing, as did another employee, which was nice.. I went up it the counter later to ask for a box and he asked me how was everything I said, good and he joked "not great?" And I laughed and told him that my old manager at a place I worked for used to say that and I shared how pleasant i thought he was and that he did a great job. As I was leaving I later asked if Austin was a manager, I was almost surprised when the girl told me he wasn't. That kid has the ability for the position, i say he deserves a promotion and raise! 4 stars only bc idk if I'll feel the same 5 star experience if he weren't there, and I also thought the nuggets were over priced for the tiny pieces we got I t he 12 piece meal.
(4)Tom A.
The food is fresh and very tasty. But the best part is the friendly and helpful customer service. I've received worse service at 4-star restaurants. Every employee smiles and is anxious to help you. I would definitely recommend it.
(4)Mike W.
Rarely do I eat fast food, but when I do, I hit up CFA. It's the best. This location specifically always has fast and friendly service, and they have never mixed up my order. If you're around Yorktown or Oak Brook and want something other than average McD's food, hit this place the hell up. Just make sure you bring money, cause this place IS expensive.
(5)Kris L.
Let me start out by saying I very seldom do fast food and when I do I don't review it because, um, it's fast food. I had to try it because my friend in Texas says it's great. I had the Charbroiled Chicken Sandwich. I loved that condiments came on the side so it wasn't doused in ketchup or mayo. The sandwich was good but the service- for the drive thru- was outstanding!! I've never had someone be so polite or thank me for stopping by the restaurant! Keep it up peeps!
(5)M C.
Given that the restaurant is less than a year old(this location), everything is clean and nice because it's brand new. This was my first visit. Went with the grilled chicken sandwich and waffle fries. The meal was great. The service was great. Working in a fast food place, you have to recognize that it had to be hard to have a cheerful positive attitude. These guys are well trained and excel in a positive attitude. Would I come back? Yes. Like this place a lot. Feels good to be in a place that follows God's principles.
(5)Steph J.
Chick-Fil-A, I love you. Always polite, always has the orders spot-on, and of course, WAFFLE FRIES. Chick-Fil-A is awesome. Give it a chance (and go again, and again, and again, and again, and again)
(5)Bob M.
I live in Atlanta and was traveling to Chicago for business. Chick fil a is everywhere in Atlanta since it started there. I don't think Lombard has yet come to understand the value and quality of this restaurant yet......there were only 4 people inside when I was there at 8am. The drive thru was filled though. I gave it 5 stars because the food in Lombard tasted like the food in my favorite chic fil a in Atlanta. Definitely try it if you haven't yet. Once you taste it, you will be a devotee and go there often.
(5)Abhay S.
This place is awesome like every other Chik-Fil-A and they're still very kid friendly. The food was awesome and the staff was friendly as always. We'll be returning!
(5)Jen M.
If you don't like Chick-Fil-A, it's because you're a zombie and the only thing that motivates you is human flesh. When you come here, order chicken and order a milkshake. Life will be good. But don't come on a Sunday.
(5)Bob S.
This is a bright, clean fast food place with very helpful employees. The chicken sandwich I had was quite good. Spicy chicken, pepper cheese, lettuce, tomato and pickle. Quite good. Others in my party had the regular chicken sandwich. While tasty, no tomato or lettuce. Service is great, bit my side of fries were cold when I got them. Also rather bland. I am also accustomed to having a self serve soft drink station available for refills. Not here, which was disappointing. If I am seeking out a fast food meal, I would return. I would not make a run just to get this chicken sandwich. It is just that, a chicken sandwich.
(3)Marie N.
I'm surprised at all the low ratings. We went on a Saturday for lunch at about 1pm. The restaurant was really hoping but they had enough cashiers working that we did not have to wait to get our order taken. After we took our order to our table, I noticed that the receipt showed a spicy chicken sandwich meal rather than a 3 piece chicken strips meal as I thought I ordered. I brought the sandwich back to the counter. The manager said I could keep the sandwich and he promptly gave me the 3 piece chicken strips. Fast and friendly. I asked the cashier if there were free drink refills and she said yes, just bring your cup back to the counter. We recommend the chicken sandwich, chicken strips, the Chick-fil-a sauce, fries and the coleslaw. Also, they have Diet Dr. Pepper. Fantastic! One caveat, they do not accept Discover Card or American Express credit cards.
(5)April B.
We don't have a Chick Fil close to home ao I wanted to try this one. Yum. Was even more impressed with the kid menu. Grilled chicken nuggets and fruit, with a place and milk. Also cheeros for toddlers! This place is also very clean and nice.
(4)Michelle G.
If you don't like Chick-Fil-A, check your pulse. Seriously. I don't eat fast food but I love CFA (which is not to say I eat there a lot - it is still fast food). Grilled chicken sandwich - awesome and good size. Salads - large dinner salads with a variety of toppings. Fruit cups - this is fast food? Really? Spicy chicken biscuit - kind of naughty but damn it's good. Service is always stellar. Closed on Sundays.
(5)Jason T.
Food is great. Don't understand the reviews complaining about price - very fair for the area and food quality is much higher than that of a Mickey D's. Chick-Fil-A does an AMAZING job at training their employees. If the folks behind the register don't actually care about your experience, they do a great job of hiding it and go out of their way to be polite and friendly. I can't believe I have to say this, but if this is your first time, order a chicken sandwich... not the nuggets or strips or salad or wrap... get the sandwich, it's what they do best. The fresh lemonades (one with real and one with fake sweetener) are fantastic and I've yet to experience a milk-shake that wasn't fantastic. Come see why this place has such a cultish following and why a trip on Saturday night always involves getting extras for Sunday (when they are closed).
(5)Sherill M.
Cool and Christian owned! :) Each day their opening month they have been giving away a free breakfast item. So far I've tried the following: Sausage bagel- alright Chicken bagel- not bad Oatmeal- YUCK! go to McDonalds Chicken minis- YUM Cinnamon roll- awesome The food is descent, the lemonade is good and sweet. I think the prices are too high. I would take the Wendys chicken sandwich, McDonalds oatmeal and fruitcup if given the choice for the taste and value. Overall, I'm likely to return. Oh, BTW, would be nice if they had a value menu. The people who work here are nice too.
(4)Joseph T.
Love this place!! Great service and very efficient!!
(5)Alvin L.
This is the nicest fast food place I've been to, let alone Chick-fil-A. They are absurdly friendly here, and the food was out quick and tasted great.
(5)Vikki B.
Well, I was all hyped up about this place figuring so many yrs in the south, it had to be good. AND since the cost of living is less in the south I expected fair prices! I was very wrong! They gave us in these boxes, 8 tiny pieces of chicken, a sleeve of waffle fries and a medium drink for almost $8. Hell, for $2 more each we coulda had all you can eat at sweet tomatoes. Needless to say, we all left a little hungry bc I refused to spend $70 for fast food! As for the food, well the fries are good ( some were still a lil frozen), the nugget had no flavor ( hence giving you all the sauce you want). The spicy chicken sandwich was pretty good, but I could have made it for 1/4 of their price! The only reason i gave a star, is because the staff was friendly, its not their fault the owners are greedy! I guess they figured they could overcharged us northerners, i don't know! But I know they lost a family as customers AND I love to share my experiences with my friends and on social networks, about all the places I go! Oh, and the sweet tea-forget it, its sugar and water, maybe food coloring to LOOK like tea. I'll stick with wendys and McD's from now on and save $15-$20 on the family supper! Go back south CFA!
(1)Mary Ann C.
Love this chain.....I have eaten at Chick fil A since I was a teen because the chicken sandwiches are awesome. Now, as an adult, I choose to eat here for several reasons (including those yummy sandwiches): the employees are well trained, friendly, and helpful (it is really amazing), the restaurants are clean, and the food is always fresh and hot. This location is excellent!
(4)Elizabeth G.
I went twice in the first weekend they opened and I have been back since. I love chicken so this was a no-brainer. On my first visit, I went through the drive through during lunch time. They have two lanes and had people taking orders Portillo's style. This seemed to make it move very quickly. I appreciate this. It also seemed as though they had brought some staff in from the South to give the whole Southern Chicken experience to all of the senses - Good Call! I love hearing a good Southern accent whenever I get the chance. I order a Spicy Chicken deluxe meal every time. They take about 20 cents off because I don't want the tomato but always get the deluxe for the cheese. This is by far the best spicy chicken. There are no flat spots or rando spots of just fried edges of skin that happen at other establishments. I am almost positive that they butter their buns and it works. I love it. It is a good flavor. Oh, the waffle fries! I am a fan of thick cut french fries. The more potato flavoring the better. I happen to think Chik-Fil-A's waffle fries are outstanding. If I could live on french fries alone these would be a top five pick. Delish! I have read a few complaints about the sweet tea. Chik-Fil-A's sweet tea is a standard southern sweet tea. It is just like sugar and water. Remember when you go here that they are based in the South.
(4)Tom K.
Only been here once (Drive-Thru one night). The grilled chicken tasted very similar to Wendy's chicken. It was kind of salty. I didn't like the waffle fries. Probably wouldn't come here again.
(2)Brandon P.
I went here today and I got the #7 sandwich. Char-grilled something or other. I just didn't like it very much compared to the original sandwich. So, the manager gave me another sandwich and told me if I ever try anything on the menu and I don't like it, I can always feel free to switch it for something else. GREAT Customer Service!! Thank you Chick-Fil-A. You have a customer for life.
(5)Brittany H.
My boyfriend and I had never eaten here prior to our recent visit. The customer service was AMAZING! I believe the man taking care of us was named Fred?? We told him it was our first time and was very helpful. They accidentally made two extra Oreo (?) shakes, and he brought them to us complimentary. We were just about to look at the dessert menu too! Then, as we were leaving, we wanted to take a menu with us and asked a woman behind the counter (can't remember her name) She acknowledged that we were happy with our experience here. She told us to hold a moment, then went to the back and gave us two cards for complimentary grilled chicken sandwiches! We were both blown away by the customer service here, even if it is a fast-food place. The food was delicious too :). I had chicken nuggets and my boyfriend had a spicy chicken sandwich. Their sauce is good too! Definitely recommend!
(5)Shawn R.
I've had it with these morons. THIRD TIME in three months that I've gotten a combo. THIRD TIME in three months that I've driven back to my office, opened my bag, and found no fries. This is fast food 101; get all the constituent parts of the order in the goddamned bag. It's not worth my time to drive back there to bitch about $2 worth of a side order, but I will be tempted to go back sometime soon and go inside just to have it out with the manager. Once? Can totally forgive that. Twice? Okay, but you're pushing it. Three times? It's part of your culture to not care and screw your customers. EDIT: I guess I should point out that they did manage to include the ketchup, if not the fries. Yay?
(1)Hiep T.
Every time I go to a Chick-fil-A, I always order the usual ( a number 2 combo with either a lemonade or a sweet tea). Chick-fil-A has one of the best lemonade and their sweet tea is not as sweet as Micky's D, but the quality is better. My favorite sauce of all time has to be the honey mustard, especially with the waffle fries. I ordered an ice cream cone on my last visit and I asked the cashier if she can put it into a cup since I was driving. She gave me the weirdest look and I was like rude (in my mind). I did not mind because the food was good and maybe she just had an off day.
(4)Padma A.
Serves me right for going through the drive thru 2 days in a row. Today's spicy chicken deluxe sandwich felt like it was made awhile ago, very disappointed! !
(3)Sara T.
The chicken nuggets here blows mcdonalds' out of the water. You get real pieces of chicken instead of that unhealthy processed stuff you get at other fast food chains. Plus, prices are comparable so it's a good value. I had the chick-fil-a sauce today for dipping and highly recommend it!
(4)Lenard T.
I think chick-fil-a is simple and delicious but this particular chick-fil-a has very friendly people working there and I really enjoyed the service I got. Simple delicious food and good service I think that deserves four stars.
(4)Dinah T.
It was a late, hubby and I wanted to go someplace to sit down for a quick meal and MC D's wasn't gonna cut it. So we finally stopped by this place off the main road (Butterfield), we pass by this place so many times. Now I knew we were coming in late so I was expecting rude customer service to get us out of there because they will be closing soon. The parking lot setup was kind of weird one way around; I'm not use to that. We came here almost 20 minutes before they we're closing. I have to say....I'm very impressed of this place. It was still clean and the food was fresh and served hot. The cashier was friendly and pleasant. They all say "it's my pleasure" when you say Thank you. They have these little containers of Cheerios by the utensil station. I guess for the little ones for them to munch on...no, no, no, that's for the kids honey put it back! They also had some easy music playing in the back ground and they have a kiddie indoor playground as well. When we sat down in a booth, I notice we had privacy as the walls were nice and high and they also had fresh flowers in a little vase, not wilted yet which is a nice touch. We both had the deluxe spicy chicken sandwich with waffle fries. The chicken was hot, spicy, juicy and crispy...not a lot of breading which I like. I would get this again. The topping of veggies was cold and fresh not warm and soggy like some places serve. I really like the waffle fries, crispy in the outside and soft in the inside, not at all greasy. They still had the potato skin on it which I don't mind. I also like their little Heinz ketchup packets of your option of dipping side or squeeze size clever. We didn't feel rush to leave after we ate and how nice of them to say good night to us when we left. Overall, it was a good experience and the food was good. I like cluck, cluck this chick will be back here again!
(4)Garrett S.
I love the food here. Chick-fil-A's chicken sandwich is the best out there. Also, the service here is the best fast food service you will find. Everyone is prompt and friendly. My only knock is the price. For a meal with a drink, you can easily spend $10 or more. That's a little steep when you compare it to other fast food places.
(4)John G.
I mean hey, it's Chicfila. I've never been to any Chicfila and and been dissapointed. Service always quick (no matter how long the line, an this one has 2 drive thru. Food still remains the best fast food chain. Spicey chicken, original chicken, grilled chicken sandwiches all great. The wraps are amazing. My personal favorite for a healthy but
(4)Teanna T.
I came to CF this morning to get breakfast for my staff at work & noticed the were offering free chicken burritos , for what reasons? I'm not sure. But it was a nice surprise. Then when I went to pay at the window, I asked the gentleman how are the shakes at CF he said they were good. Mind you, I don't like any kind of shakes, smoothies, dessert in a cup..etc IDK why I even asked about it..Anyways Roger was kind enough to let me try one on the house, it was delicious not watery. It was a good shake! So thank you Roger & CF for making my day: )
(5)Lana C.
It's fast food but fast food done right. Of course all of their chicken tastes kind of the same, but it is tasty. I had a plain spicy chicken today. Staff is very polite and they walk around to not only deliver your food, but to refill your drinks and pick up your trash. My food was ready less than a minute after ordering. No complaints here.
(4)Scott C.
Given that "a picture is worth a thousand words", I probably don't need to continue this review . . . but you know me, I can't help myself. I have attached a photo of my sandwich today, and well, one question comes to mind: Would you eat that? When I returned to Chick-fil-A to get my money back I asked the manager that same question. I got an emphatic . . . "absolutely not". It's funny - every employee is REALLY concerned with saying hello to me, asking me if I'm having a good day, and getting me a soda refill. If only they were that enthusiasic about their produce and food quality. They promptly refunded my money, but didn't ask if they could get me another sandwich. Which means . . . I had to find a new place for lunch. I went to Wendy's.
(1)Thomas C.
I just love their sandwiches. Got detoured here on our way to Yorktown (ok, we planned to go all along, but after Yorktown, not before) and are we happy we did. The kids meals (get the strips not the nuggets) are very satisfying for the kids. And yes, it may be more than the chicken mc nuggets at that OTHER chain, but at least this LOOKS like Chicken, and tastes like chicken. Not a huge waffle fry guy, but these are pretty good; kids play area is a blessing and a curse. Blessing if you want the kids to burn off some steam, curse if you have pressing plans to go someplace else (but then if that is the case you should probably go to that OTHER chain). Like the way this location is set up, particularly that you have to access from an access road, not the main drag.
(4)Joe P.
Excellent chicken always. Extremely clean restaurant and very polite staff. The mens bathroom is something out of a magazine almost haha Of fast food places this ranks at the top.
(5)Richard B.
Its click-fil-A. Dont know what else to say about that.
(4)Robert D.
Haven't been here much because it's always busy. Got the chicken salad sandwich and it was not good. Fine chopped chicken that was dry. Like chicken jerky. Will not be ordering that again.
(1)Rebecca C.
As long as you don't have a craving for a chicken sandwich on Sunday, Chik-fil-A is all-around satisfying and the people who work there are as kind and friendly as they can possibly be at a fast-food joint or while taking orders through a drive-thru. If a fried chicken sandwich is what you order, this sandwich is going to hit the spot. I'm not an American cheese fan, yet on top of juicy chicken, a soft/hearty bun, with an ample serving of lettuce, tomatoes and pickles, this sandwich is what many a Southerner (and Midwesterner) dreams of Monday thru Saturday. Same with the waffle fries. Just simply simple and wonderful.
(4)Meredith B.
Wow! What excellent service! I love coming to this location because everyone is so helpful and kind. 5 stars. The food is always consistent and fresh. If you ever have any problems at all (which is rare) all the staff is more than willing to go above and beyond to help. Love chick fil a- especially for their egg and cheese breakfast sandwiches on a biscuit. Thanks!
(5)Joe B.
This place is the best. Great affordable food. Amazing customer service that blows away a lot of high end restaurants .
(5)Lydia Z.
The fanciest Chick-fil-a ever. The food is what you would expect, and that is Chick-fil-a. But it's the little things that make this place great. The eating area outside is a good size and pretty nice. (the chairs outside even have the chick-fil-a logo on them.) Inside it has a large eating area and there is also a play ground. What really surprised us was the condiment area. Usual stuff like mayo, mustard etc... But they also have a nice ketchup package. It can be squirted out or you can use it for dipping. Instead of squirting it onto your plate or something, you open the pack and it is like a bowl of ketchup. Not sure why that impressed me so much, but it did. They also had Cheerios in a cup for the peeps that bring their little kids. Anyone with kids will know this is cool, otherwise you might think this is loony tunes. They also had a place-mat for kids, wet naps that were anti-bacterial, and more...bonus! Clean location and they have a double drive thru. The usual polite and friendly service. Good food. Thumbs up.
(5)Nina B.
I went back for more! My son had friends over and chicken was the order. Again, the store was clean, (a bit less crowded, however still busy), the service was fast, the food was fresh and tasty and the young man carried my bags out to me car! He insisted! That knocks my socks off! And I don't think I look like a helpless granny yet. The young man simply said, "This is what we do ma'am - everyday". I felt like I was in the presence of a young Superman. Chick-Fil-A you're the happening place.
(5)Renita M.
Bright, shiny and new. The layout is intuitive and designed to flow well, and much better designed than the Wheaton location. The original chicken sandwich hasn't changed in 20 years. This is a good thing, because it's basically perfect. No fancy sauces or lots of toppings. Just perfectly-seasoned pressure fried chicken. And a couple pickles. Add a lemonade and waffle fries and you're good to go. The staff is super-friendly and happy. Everything is organized, neat and clean. They even have little bowls of cheerios for toddlers to nom on. The downside, of course, is the politics behind CFA. It makes me a little uneasy, I admit. I would probably come here a lot more otherwise. The upside is that my donations to HRC are likely to go up the more I eat here. :P
(4)Justin H.
Why is this place so dang addictive?! I mean really its just chicken sandwiches! Was in town visiting family and drove by this place and just HAD to stop in. Went with the normal chicken sandwich and waffle fry meal. Sooo goooood...want to go back....for....more....
(4)Barry S.
I love this place. My roommate and I go here almost every single sunday. The people that work there are so nice. They give you all of the sauces you want. We usually order an original sandwich each and then split a 10 piece nugget. We usually each get a large waffle fry and this certainly hits the spot. We look forward to going here after a night out.
(5)Rod G.
I never thought I'd give a fast food place 5 stars, but this place earns it every visit. I've eaten here at least 20 times and every visit has resulted in a great meal, including eat-in, breakfast and drive thru. One tip, don't try to eat the chicken sammitches in the car. Not good for eating behind the wheel.
(5)Chrissy B.
Love the service here and they are good even when they are packed. Free wifi always works, good parking, and the best sweet tea.
(5)Caroline M.
Chick fil A is Chick fil A. It's awesome every time. The staff are all very friendly and sincere. The person that handed us our food last time appeared to be the supervisor or manager as he was wearing a green bow tie. This means that it is probably a great team work atmosphere when the supervisor will do even the most basic job in handing food out the window and not just sitting at the computer.
(5)TJ W.
One random day when I had absolutely nothing else to do with my life, I ended up wandering around in the suburbs. I had visited Chick-Fil-A once in the city, but I didn't understand what the hype was all about. Since I was hungry, I decided to give them another try. Well , was I caught by surprise. 1.The place was absolutely spotless 2.The moment I walked in the door I was greeted by an employee 3.The person taking my order was the most pleasant individual EVER!! After he took my order, I stood at the register looking like an idiot and he told me my food would be brought to me. How slow was I? 4.They have FREE wifi. Gotta stay within my data plan. HECK YEA! 5.The employee that brought me my food kept checking on me and asking me if I needed anything. MY food was FRESH. Up yours McDonalds!!!! 6.Someone else cleared my food from the table. 7.AND...I was told to have a BLESSED day as I was leaving. Way to make my day CHICK-FIL-A! Never knew I would feel so happy about eating a chicken sandwich. Lol
(5)Dgrrl D.
Fast and courteous workers, clean restaurant, and good food. I well eat here again the next time I'm in the area.
(5)Michele S.
I just went through the drive-through and ordered a side salad and grilled chicken sandwich. The salad was surprisingly good for a fast food salad. It was very fresh and they gave me some sunflower seeds to put on top. That was a first at a fast food joint for me and I love sunflower seeds. Points for that! The sandwich was too salty, IMHO, and not as moist as I would have liked. It served the purpose though, since I was hungry as hell. The girl waiting on me at the drive-through was easy to understand on the box, very nice to chat with, and kept the line moving along at a good pace. Great customer service. Would I go again? Sure. Decent fast food, and close to home.
(3)Vikki B.
Well, I was all hyped up about this place figuring so many yrs in the south, it had to be good. AND since the cost of living is less in the south I expected fair prices! I was very wrong! They gave us in these boxes, 8 tiny pieces of chicken, a sleeve of waffle fries and a medium drink for almost $8. Hell, for $2 more each we coulda had all you can eat at sweet tomatoes. Needless to say, we all left a little hungry bc I refused to spend $70 for fast food! As for the food, well the fries are good ( some were still a lil frozen), the nugget had no flavor ( hence giving you all the sauce you want). The spicy chicken sandwich was pretty good, but I could have made it for 1/4 of their price! The only reason i gave a star, is because the staff was friendly, its not their fault the owners are greedy! I guess they figured they could overcharged us northerners, i don't know! But I know they lost a family as customers AND I love to share my experiences with my friends and on social networks, about all the places I go! Oh, and the sweet tea-forget it, its sugar and water, maybe food coloring to LOOK like tea. I'll stick with wendys and McD's from now on and save $15-$20 on the family supper! Go back south CFA!
(1)Erica Z.
The food was warm at most on the outside and cold and soggy on the inside. The iced tea was warm. Kinda sad with all the hype their locations always receive. You would think they would try a little harder. The girl who helped me was very nice. She gets 5 stars but they get one.
(1)Angie B.
I absolutely love chick-fil-a but don't agree with their views. I was in the area with my hungry niece and I decided to treat her to some Chickin. She can be quite the picky eater but surprisingly, she ate everything in her meal. She went back to her parents raving about it. The food is always good, the waffle fries are to die for, and the staff was nice to us.
(4)Lyle W.
Well I have eaten here many times before the food is always good and the employees are always so nice. I wanted to support them on 8/1 but I didnt have 1.5 hrs to wait in line. Now my views are not in line with CEO'S but that is why we have freedom of religon and thats why I choose to support them today or try. Bottom line if you dont like the CEO'S own religous view do go but to come out and say I dont want your place in my ward cause of your political views is just wrong it is what makes this place the best place on earth to live. I think everyone should show Chicago with a boycott day from buying anything in the City for a day.
(5)Katie S.
I really like chick-fil-a. I wish it was cheaper as a fast food resturant. I love that their employees are so nice or fake it easy. I went yesterday and ordered 8 piece nuggets and a large lemonade. Came to $5.66, pretty high for that I think. But both were very good. I love their lemonade. Their sauces are good too. I ordered in the drive through and specified my sauces and they showed up on the receipt but weren't in the bag. So I had to run inside to get them.
(3)Stet D.
The staff is one of the most friendliest that i have ever encountered. Not kidding. The food is quick and fresh.
(5)Kathlene L.
Tried it once, very expensive, food was just ok. Would go back for lunch just for the convenience factor.
(3)Evan W.
An awesome fast food joint. The friendliest staff in the business hands down and the restaurant was in impeccable shape. Highly recommend if you're looking for a quick meal.
(5)Leonard W.
Maybe it's the hype....50% of the time when going to fast-food burger spots I end up getting the chicken sandwich. So I was really looking forward to a spot that is all about the CHICKEN! Well it was good....but not good enough for me to drive 15min more to get it. If I'm in the area (which I'm never am and want a chicken sandwich than sure I'll stop here) but unlike one college football athlete I read who choose one collage over another because they had a Chick-Fil-A two blocks from the school lol .... I Just don't get the hype (or the gay boycott either)
(3)Mark G.
This is one annoying Christian chicken sandwich. As soon as I sat down with my spicy chicken sandwich deluxe meal, my sandwich actually started lecturing me on how same-sex marriage is a threat to the biblical definition of a family unit, and how Mike Huckabee is a stand-up guy. I wasn't interested in any of this, so I promptly reminded my sandwich that it was just a sandwich that was about to get decimated. These arrogant boobs actually try to tell people that they were the first to put chicken and bread together to form what we all know as a "chicken sandwich". Yeah, OK. Clearly, there is a lot to dislike about Chick-Fil-A even before trying their food. It wasn't until my last trip to Texas (go figure), where you can find a Chick-Fil-A at practically every intersection, that I was sold. I mean the chicken sandwiches are as good as a fast food chicken sandwich is going to get. It embarrasses a McChicken for sport and then bangs its wife. And swiftly kicks the Wendy's spicy chicken sandwich in the junk. The employees are phony-nice, which is better than being an asshole I guess. This location is just down the street from Yorktown mall, so brace yourself for a bunch of Northface jacket wearing suburban jackholes getting food.
(3)Yurgen Y.
Closed Sundays?!??! You can't get more than 2 stars if you're closed Sunday's. I like chicken samitches on Sundays!
(2)Luis S.
Always clean, simple and nice decor. Fresh lemonade and delicious fries. Their chicken actually tastes like chicken. I just don't feel the breakfast they offer. Though waffle chicken would be a hit I bet. Nice staff as well. One of the better fast food restaurant around.
(4)Guad P.
This is what McDonalds wants to be. Their Chicken is just delicious. Spicy or not. Although the nuggets are small, they're packed with flavor and taste like chicken. They serve their meals with waffle fries! Their lemonade and iced tea are delicious I never know which to choose. Also their ice cream is heavenly. It is so delicious. It tastes like it's from Mexico and if you've ever had ice cream in Mexico you know you're in for a treat.
(5)Christina A.
Love the chicken here! Seasoned perfectly. The chicken is always nice and tender. Waffle fries are a plus The people that work here are super friendly and go above and beyond the normal fast food standard of service. I brought my godson here once and they have little Cheerios in little plastic containers for kids! Cute touch.
(4)Jaclyn G.
These guys are always, and I mean always, on point. Fast and they make complicated orders easy to manage. Thank you team for being so fast and orderly. Excellent management team, too.
(5)Amanda S.
Chick-fil-a sets a high standard as a franchise--and this location does not disappoint! My husband and I are regulars at this location since we live within a mile of the restaurant. I send my husband all the time for an iced tea, and the drive-thru employees are always friendly and remember him, of course. Overall, between the cleanliness of the restaurant, the stellar food, and the friendly and fast customer service, you can't go wrong with this place.
(5)M C.
Given that the restaurant is less than a year old(this location), everything is clean and nice because it's brand new. This was my first visit. Went with the grilled chicken sandwich and waffle fries. The meal was great. The service was great. Working in a fast food place, you have to recognize that it had to be hard to have a cheerful positive attitude. These guys are well trained and excel in a positive attitude. Would I come back? Yes. Like this place a lot. Feels good to be in a place that follows God's principles.
(5)Steph J.
Chick-Fil-A, I love you. Always polite, always has the orders spot-on, and of course, WAFFLE FRIES. Chick-Fil-A is awesome. Give it a chance (and go again, and again, and again, and again, and again)
(5)Kortnei M.
They bring out your food for you, they check in to see how you're doing, they're nice, they have tasty chicken, this was NOT what I expected when I heard of it opening in the area! I thought it was just yet another fast food restaurant but their gimmick was solely based around chicken. I thought that they were a tad bit over priced, I mean it is fast food, but the service made it worth it. Mainly though, I was impressed by a single persons service, I might not have had the same great experience if it weren't for Austin. My family came for the first time and we were greeted and told by one of the girls behind the register that she would take our order when we were ready, which is average and acceptable, but then a couple minutes later Austin walked up and engaged in us with conversation and asked us if we needed help with the menu, and I initially said it seemed self explanatory, but he really engaged with us and joked around and made us feel welcomed and comfortable, he helped us complete our order, he was full of energy and suggestions. He took our name, and we thought they would call us when it wAs ready, so we went to grab our seats, and by the time I put my coat down and turned around, there's Austin with the tray! As we ate we exchanged opinions on how great this employee was, my boyfriend observed him a little and said he seems to be doing every job, he went from counter to drive, to the dining area, he could do it all so he said he thought he must be a manager. He came around while we were eating and asked how we were doing, as did another employee, which was nice.. I went up it the counter later to ask for a box and he asked me how was everything I said, good and he joked "not great?" And I laughed and told him that my old manager at a place I worked for used to say that and I shared how pleasant i thought he was and that he did a great job. As I was leaving I later asked if Austin was a manager, I was almost surprised when the girl told me he wasn't. That kid has the ability for the position, i say he deserves a promotion and raise! 4 stars only bc idk if I'll feel the same 5 star experience if he weren't there, and I also thought the nuggets were over priced for the tiny pieces we got I t he 12 piece meal.
(4)Tom A.
The food is fresh and very tasty. But the best part is the friendly and helpful customer service. I've received worse service at 4-star restaurants. Every employee smiles and is anxious to help you. I would definitely recommend it.
(4)Mike W.
Rarely do I eat fast food, but when I do, I hit up CFA. It's the best. This location specifically always has fast and friendly service, and they have never mixed up my order. If you're around Yorktown or Oak Brook and want something other than average McD's food, hit this place the hell up. Just make sure you bring money, cause this place IS expensive.
(5)Kris L.
Let me start out by saying I very seldom do fast food and when I do I don't review it because, um, it's fast food. I had to try it because my friend in Texas says it's great. I had the Charbroiled Chicken Sandwich. I loved that condiments came on the side so it wasn't doused in ketchup or mayo. The sandwich was good but the service- for the drive thru- was outstanding!! I've never had someone be so polite or thank me for stopping by the restaurant! Keep it up peeps!
(5)Bob M.
I live in Atlanta and was traveling to Chicago for business. Chick fil a is everywhere in Atlanta since it started there. I don't think Lombard has yet come to understand the value and quality of this restaurant yet......there were only 4 people inside when I was there at 8am. The drive thru was filled though. I gave it 5 stars because the food in Lombard tasted like the food in my favorite chic fil a in Atlanta. Definitely try it if you haven't yet. Once you taste it, you will be a devotee and go there often.
(5)Abhay S.
This place is awesome like every other Chik-Fil-A and they're still very kid friendly. The food was awesome and the staff was friendly as always. We'll be returning!
(5)Jen M.
If you don't like Chick-Fil-A, it's because you're a zombie and the only thing that motivates you is human flesh. When you come here, order chicken and order a milkshake. Life will be good. But don't come on a Sunday.
(5)Marie N.
I'm surprised at all the low ratings. We went on a Saturday for lunch at about 1pm. The restaurant was really hoping but they had enough cashiers working that we did not have to wait to get our order taken. After we took our order to our table, I noticed that the receipt showed a spicy chicken sandwich meal rather than a 3 piece chicken strips meal as I thought I ordered. I brought the sandwich back to the counter. The manager said I could keep the sandwich and he promptly gave me the 3 piece chicken strips. Fast and friendly. I asked the cashier if there were free drink refills and she said yes, just bring your cup back to the counter. We recommend the chicken sandwich, chicken strips, the Chick-fil-a sauce, fries and the coleslaw. Also, they have Diet Dr. Pepper. Fantastic! One caveat, they do not accept Discover Card or American Express credit cards.
(5)April B.
We don't have a Chick Fil close to home ao I wanted to try this one. Yum. Was even more impressed with the kid menu. Grilled chicken nuggets and fruit, with a place and milk. Also cheeros for toddlers! This place is also very clean and nice.
(4)Michelle G.
If you don't like Chick-Fil-A, check your pulse. Seriously. I don't eat fast food but I love CFA (which is not to say I eat there a lot - it is still fast food). Grilled chicken sandwich - awesome and good size. Salads - large dinner salads with a variety of toppings. Fruit cups - this is fast food? Really? Spicy chicken biscuit - kind of naughty but damn it's good. Service is always stellar. Closed on Sundays.
(5)Jason T.
Food is great. Don't understand the reviews complaining about price - very fair for the area and food quality is much higher than that of a Mickey D's. Chick-Fil-A does an AMAZING job at training their employees. If the folks behind the register don't actually care about your experience, they do a great job of hiding it and go out of their way to be polite and friendly. I can't believe I have to say this, but if this is your first time, order a chicken sandwich... not the nuggets or strips or salad or wrap... get the sandwich, it's what they do best. The fresh lemonades (one with real and one with fake sweetener) are fantastic and I've yet to experience a milk-shake that wasn't fantastic. Come see why this place has such a cultish following and why a trip on Saturday night always involves getting extras for Sunday (when they are closed).
(5)Sherill M.
Cool and Christian owned! :) Each day their opening month they have been giving away a free breakfast item. So far I've tried the following: Sausage bagel- alright Chicken bagel- not bad Oatmeal- YUCK! go to McDonalds Chicken minis- YUM Cinnamon roll- awesome The food is descent, the lemonade is good and sweet. I think the prices are too high. I would take the Wendys chicken sandwich, McDonalds oatmeal and fruitcup if given the choice for the taste and value. Overall, I'm likely to return. Oh, BTW, would be nice if they had a value menu. The people who work here are nice too.
(4)Joseph T.
Love this place!! Great service and very efficient!!
(5)Alvin L.
This is the nicest fast food place I've been to, let alone Chick-fil-A. They are absurdly friendly here, and the food was out quick and tasted great.
(5)Kevin A.
Good fast food with wonderful & helpful service.
(4)Bob S.
This is a bright, clean fast food place with very helpful employees. The chicken sandwich I had was quite good. Spicy chicken, pepper cheese, lettuce, tomato and pickle. Quite good. Others in my party had the regular chicken sandwich. While tasty, no tomato or lettuce. Service is great, bit my side of fries were cold when I got them. Also rather bland. I am also accustomed to having a self serve soft drink station available for refills. Not here, which was disappointing. If I am seeking out a fast food meal, I would return. I would not make a run just to get this chicken sandwich. It is just that, a chicken sandwich.
(3)Diane N.
Had an OK chicken sandwich. I thought it was a bit salty, but, not too bad. My husband had the spicy chicken sandwich and said he prefers Wendy's. We both had the banana pudding shake and it was very good. I know the place just opened so they probably have a few bugs to work out. The tables could have used a good wipe down.
(3)Jon G.
I think Chick-Fil-A is a bit overrated. That being said, I have never had a bad meal here. I think the prices can be a bit lower. You do get what you pay for but they should take the prices down a notch.
(4)