Love the way the management practically massages me while I eat, they're always so attentive, so lovely, so sultry... Steak N' Shake is a chain, but this Frankfort location is done right: The food is hot, the ice is cold, the bathrooms are clean, the servers are smiling, and the best part: It's open til' 1am. Just like every fucking location in Frankfort! But for some late munching, this SnS delivers quality and promptness. Hell, one time they gave me some soggy fries, I asked the manager (Mike) why they were soggy, he said the potatoes were ripe, and quickly replaced them with fresh, straight fries that were oh so synonymous with Steak N' Shake. It's like Cheers without the booze. Really.
(5)
Brett P.
I am addicted to the Nutella shake! I went for the shake, and my husband wanted the fresh baked cookies. They were out of both. This isn't the first time. Maybe you should call first.
(1)
Angela H.
We walked in to eat breakfast at 8:35 in the morning and the place was so dirty. Asked the waiter for silverware and he gave me a spoon. Time before that I got hair in my food.
(1)
S G.
I like this place...decent food, good prices, service is good......but, they need to get into the 21st century! Wifi is needed! plug sockets along the walls are needed for electronic devices! The top management needs to think about this stuff.
(3)
Clifford S.
Reasons to come here: The fries are good and they are open late, really late. There must be other reasons. Let's think. The ketchup is fresh Good supply of oxygen Excellent view of traffic on LaGrange Road The ice is frozen If it is really really late, you will be glad they are open. Otherwise, I would recommend Culvers.
(3)
Matt Y.
Mediocre for a fast food establishment, the seating time is pretty good for a Friday night and I was greeted and seated immediately. The facility appears to be clean and in order. The food is okay and has decent taste, flavor and proper temperature; however it looks like they could up their portions size just a tad. They are very friendly and courteous.
(3)
Josh P.
My neice and nephew love this place! The food is good and its a fun place for kids. They have great deals and friendly service. They greet you fast and deliver your order fast too. Very fun, clean, and cheap place to bring kids.
(4)
Timothy R.
This place is run by kids. They are in the kitchen making loud comments about customers and taking their sweet time bringing out your food. We witnessed our server on more than one occasion go get herself a beverage to drink and go in the back room to drink it while our food sat in the window getting cold. The manager seemed to care but had no control over the staff and you could hear her complain out loud while all the customers turned their heads and tried to enjoy their food. The cooks clothes were filthy and left the bathroom wiping his hands on his apron which he wore to the restroom. The place needs a deep cleaning as it smells like an old dirty cafeteria that cannot get clean anymore. It really a shame the place is nice and close for us and buy judging the food at other locations would be a great local place to visit for an economical meal if not for the poor management.
(1)
Arun J.
Nothing about this particular location, but the late night greasy spoon of last resort. Ugh.
(2)
Brian C.
I'm not sure if this places qualifies as 'fast food' when it takes 15 mins. for the server to come over to your table. I was seconds away from getting up and walking out the door to a cleaner and better operating establishment further down south on La Grange. I agree with the other reviewers, this place appears to be run by rejects from Boys Town. Very unprofessional and no management supervision in sight. On our last visit, the dining room wasn't all that busy but some how our server managed to mess up our drink order and then one of of 3 food orders. Even though my kids like this place, I think it will be a long while before we go back.
(1)
Hang T.
I tried this place because it was a chain that I could not find in California. I saw the commercial and was interested. I order the chicken fingers meal with fries and a drink. It is a little more expensive than other fast food places, but I liked the food. The chicken tenders were not dry like other places. They did not feel oily in my hands and i was pretty moist from inside. I was actually surprised. The fries were probably the best part. They are like shoestring fries. Very thin and easy to eat. I can see a baby eating them very easily. They came in this cup that looked the bottom of a paper cup. I thought that was pretty cool. If I lived in Illinois, I'd come back again.
(4)
Greg D.
I take the kids here for 2-1 ice cream between the hours of 2-4 pm. Kids like the ice cream. I like the burgers a little. The fries are ok. Service is usually good and the place is clean.
(3)
Angie H.
Love this location! I'm a Steak n Shake fan and this one does it best. A great indicator of a good Steak n Shake is how they serve the chili, is it a solid glob, or does it have a half inch of grease floating on the surface? They do it right, even though I live much closer to the Tinley Park location, I drive further to go here. TAKE A HINT TINLEY PARK LOCATION!!!
(5)
Eric A.
Just your average greasy burger, nothing special here. The food is usually delivered in a reasonable amount of time. Be prepared to wait longer for a shake though. Don't bother ordering guacamole with your salad though; for the $1 extra you get a tiny plastic container with maybe 1.5 teaspoons of guacamole.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Breakfast, Late Night, Dessert Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : Yes Drive-Thru : Yes Caters : No
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Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
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Daniel D.
Love the way the management practically massages me while I eat, they're always so attentive, so lovely, so sultry... Steak N' Shake is a chain, but this Frankfort location is done right: The food is hot, the ice is cold, the bathrooms are clean, the servers are smiling, and the best part: It's open til' 1am. Just like every fucking location in Frankfort! But for some late munching, this SnS delivers quality and promptness. Hell, one time they gave me some soggy fries, I asked the manager (Mike) why they were soggy, he said the potatoes were ripe, and quickly replaced them with fresh, straight fries that were oh so synonymous with Steak N' Shake. It's like Cheers without the booze. Really.
(5)Brett P.
I am addicted to the Nutella shake! I went for the shake, and my husband wanted the fresh baked cookies. They were out of both. This isn't the first time. Maybe you should call first.
(1)Angela H.
We walked in to eat breakfast at 8:35 in the morning and the place was so dirty. Asked the waiter for silverware and he gave me a spoon. Time before that I got hair in my food.
(1)S G.
I like this place...decent food, good prices, service is good......but, they need to get into the 21st century! Wifi is needed! plug sockets along the walls are needed for electronic devices! The top management needs to think about this stuff.
(3)Clifford S.
Reasons to come here: The fries are good and they are open late, really late. There must be other reasons. Let's think. The ketchup is fresh Good supply of oxygen Excellent view of traffic on LaGrange Road The ice is frozen If it is really really late, you will be glad they are open. Otherwise, I would recommend Culvers.
(3)Matt Y.
Mediocre for a fast food establishment, the seating time is pretty good for a Friday night and I was greeted and seated immediately. The facility appears to be clean and in order. The food is okay and has decent taste, flavor and proper temperature; however it looks like they could up their portions size just a tad. They are very friendly and courteous.
(3)Josh P.
My neice and nephew love this place! The food is good and its a fun place for kids. They have great deals and friendly service. They greet you fast and deliver your order fast too. Very fun, clean, and cheap place to bring kids.
(4)Timothy R.
This place is run by kids. They are in the kitchen making loud comments about customers and taking their sweet time bringing out your food. We witnessed our server on more than one occasion go get herself a beverage to drink and go in the back room to drink it while our food sat in the window getting cold. The manager seemed to care but had no control over the staff and you could hear her complain out loud while all the customers turned their heads and tried to enjoy their food. The cooks clothes were filthy and left the bathroom wiping his hands on his apron which he wore to the restroom. The place needs a deep cleaning as it smells like an old dirty cafeteria that cannot get clean anymore. It really a shame the place is nice and close for us and buy judging the food at other locations would be a great local place to visit for an economical meal if not for the poor management.
(1)Arun J.
Nothing about this particular location, but the late night greasy spoon of last resort. Ugh.
(2)Brian C.
I'm not sure if this places qualifies as 'fast food' when it takes 15 mins. for the server to come over to your table. I was seconds away from getting up and walking out the door to a cleaner and better operating establishment further down south on La Grange. I agree with the other reviewers, this place appears to be run by rejects from Boys Town. Very unprofessional and no management supervision in sight. On our last visit, the dining room wasn't all that busy but some how our server managed to mess up our drink order and then one of of 3 food orders. Even though my kids like this place, I think it will be a long while before we go back.
(1)Hang T.
I tried this place because it was a chain that I could not find in California. I saw the commercial and was interested. I order the chicken fingers meal with fries and a drink. It is a little more expensive than other fast food places, but I liked the food. The chicken tenders were not dry like other places. They did not feel oily in my hands and i was pretty moist from inside. I was actually surprised. The fries were probably the best part. They are like shoestring fries. Very thin and easy to eat. I can see a baby eating them very easily. They came in this cup that looked the bottom of a paper cup. I thought that was pretty cool. If I lived in Illinois, I'd come back again.
(4)Greg D.
I take the kids here for 2-1 ice cream between the hours of 2-4 pm. Kids like the ice cream. I like the burgers a little. The fries are ok. Service is usually good and the place is clean.
(3)Angie H.
Love this location! I'm a Steak n Shake fan and this one does it best. A great indicator of a good Steak n Shake is how they serve the chili, is it a solid glob, or does it have a half inch of grease floating on the surface? They do it right, even though I live much closer to the Tinley Park location, I drive further to go here. TAKE A HINT TINLEY PARK LOCATION!!!
(5)Eric A.
Just your average greasy burger, nothing special here. The food is usually delivered in a reasonable amount of time. Be prepared to wait longer for a shake though. Don't bother ordering guacamole with your salad though; for the $1 extra you get a tiny plastic container with maybe 1.5 teaspoons of guacamole.
(3)