Have ate there several times since the first review. A few issues but minor. Keep up the improvements
(4)
Calab N.
This place would seem like it's just a swell place to stop for a quick munch and crunch, but honestly it's very slow service and dry food. I ordered a flat bread, thinking by the picture it would be a delicious appetizer, but I was highly disappointed. It was far from what I expected, and I recommend not to go there if you are the kind of person who appreciated good food.
(1)
Rachel D.
Scored a Coupon for another Free Appetizer and I had to purchase an Adult entree. Todays entree is a classic bacon burger with cheddar cheese, smoked applewood bacon, red onion, lettuce, tomato, told them to HOLD the MAYO, I hate MAYO on anything, getting mustard instead. My Free Appetizer this time is the skillet queso & chips which comes with seasoned beef chili with cheese, salsa and enough chips to last me more then a week. The chili cheese is enough for 3 meals for me and the salsa is enough for 4 meals for me. I lvoe that I use the coupons and get the ordered to go. I am singgle so eating at a restaurant by myself is not super fun.
(4)
Gary B.
Been going to Chili's over 10 years,this visit here was the worst.The new pickles,raw no breading nasty,Ribs served cold not warm cold,My wifes fajitas looked like left overs,Potatoes so so,veggies raw.beers cold,Service was ok.My wife finished eating before I got hot ribs.This place has went down hill big time.
(1)
Kara S.
Stopped by tonight because I had a taste for steak, and I know I have had quite a few good (and affordable) steaks at Chili's before. Normally, I get a regular seasoned steak with a side of veggies. But today..OH TODAY. I saw something on the menu that intrigued me. A classic sirloin with a spicy citrus chile sauce. It comes with a fresca salad and garlic roasted tomatoes. Which looked good in the picture, but I'm not a huge fan of tomatoes. So I just got mashed potatoes instead. *Note: I was also slightly hesitant on the salad. I ordered a blackberry lemonade. Soooo amazing! I was so excited to try this steak. And then... it fiiiiinally arrives. Wow! Looks perfect. I ordered my steak medium (figuring I'd get it medium well, which I did) and it was perfect. Flavors, seasoning, temperature. What I didn't expect to be so good was the fresca salad. A generous helping. It was a simple spring mix with a honey and lemon drizzle "sprinkled" with cheese. Skimpy on the cheese.. I got a cookie skillet to go(really simple, purposeful containers so you can heat up the cookie and keep the ice cream separate). The cookie skillet tasted as good at home as it did there. I was thoroughly pleased with the steak and all the food I ordered. Highly recommend
(5)
Jennifer C.
The service when we went here for a late dinner, mid-week was atrocious! We waited forever to have a server come over to our table initially, then when he came we placed our order for drinks and dinner. A half hour later our drinks finally arrived at the table and 45 minutes after ordering our cold dinners arrived at the table. Then, after all that we sat around waiting forever for the check. Needless to say, this was our first and last Chilis experience even though it is the restaurant closest to our house.
(1)
Lindsay B.
My review on Chili's is going to be a bit unusual- I go to Chili's only in large groups of people and I love the service they provide. We are talking a big group who meets up, all requests different checks, and they take care of us everytime. The food is fine- nothing particularly special (hence the 3 stars), but I've always had great service which brings me back for group events each time.
(3)
Rob M.
Typical Chili's restaurant. The food is pretty consistent from one to another. The chicken enchiladas were ok. The staff was friendly. My wife's chicken enchilada was mostly empty though. I think if she were to review this place she would have given it 2 stars. If you don't expect too much, this place will do.
(3)
Michelle M.
I've been to this chilis locations on several occasions. I've always found the food to be good, staff is friendly, and they always seem to be busy! The place is very clean, and well-run, and they always accommodate my coupons if they have expired.
(4)
Jeanine P.
I love Heather- she is always attentive and when I order Togo food ( which is the main reason I go there) she almost always remembers my order and makes sure it's right every time!!
(4)
Rick P.
My wife and I eat here a lot, and generally like the place as it is very near to where we live, but Good Friday was not a Good experience. The lunch menu is generally a good value, but being a meatless Friday (per religion), found us in a weird situation that NONE of the lunch menu items were meatless, nor were the soups. One, Potato Soup, was made with bacon. So forget the soup and salad lunch! The next choice were the fajitas for $8.00, except the choice was chicken or beef. No shrimp/fish on the lunch menu! We asked if they could substitute shrimp as it was GOOD FRIDAY and the dinner menu has a shrimp fajita option for a $2 up-charge which we told the waiter we were willing to pay, but right away, the answer was "no the computer can't handle that"! After much discussion, the waiter did came back with a 50% up-charge (yes $4.00) for shrimp fajitas. I was ready to walk out and find a new place to eat, but let my wife convince me to stay. We ended up ordering the dinner portion for $14.99 and split it two ways. So instead of selling us two lunches at $8.00 each, with a $2 up-charge on each, and getting $20 for the restaurant, the deal finally cost us $14.99. I was livid and let the waiter know that Bricker company policy "sucked"! Eventually the manager on duty comes out to explain how company policy was that he "has to up-charge $4.00 for lunch shrimp, blah, blah, blah". "No exceptions, everybody would be asking, blah, blah, blah". Once I heard "company policy" as his defense, I lost it! Go tell the Bricker regional and corporate folks that you lost a 15 year customer over company policy! Go tell them how instead of making $20 on two lunch meals, you ended up making $14.99 and you lost a regular customer by being a prick on company policy!
(1)
Noreen S.
Whoa - just had the scariest service of my life at this location. Sat at the bar on Sunday 10/6 from around 6:15-7:15 pm. The bartender Dave was scary. Man was SERIOUSLY pissed off. First thing he says to me, "What can I get you?" with one eye on the TV screen. No "hi". No "welcome" - right down to business. Not very welcoming, but... OK. He then proceeds to show way more interest in the Denver/Dallas game than customers. I can only guess he was a Dallas fan because after they lost - his attitude took a further nosedive. Another customer at the bar even asked him "Is everything OK?" He was moments away from losing it altogether. South Elgin Chili's owner - look at the tape from Sunday at 6:44 pm - Dave is seriously pissed off about something. The same customer asked for more salsa at which point, Dave DUMPS a boatload of salsa in a ramakin and hands it to the customer. Customers says, "WAY to much salsa dude!!" Dave looks annoyed at customer. Customer finishes meal and Dave says to him, "Ready to leave?" Not how was your meal, need anything else (but after the salsa fiasco I doubt the customer would even ask for anything else). Just "Ready to leave" like get out of my restaurant. Put my card up to pay - because frankly I didn't want to be around for the eventual combustion of Dave that was certainly coming - it took him six minutes to get around to picking up my card. No bye, no thanks for coming. I will find another restaurant to go to in the area - I will NOT be going back to this Chilis. Good luck with Dave.
(1)
R I C K Y B O B B Y.
Everyone knows what a Chili's is. To their credit, their consistency between stores is pretty good in my opinion. It's just not a restaurant to write home about. I like the Steak Fajitas (great special on Monday nights btw) and the Chipotle Chicken Crispers, but everything else has left me blah. Service is usually good.
(3)
Chris M.
Good to see more and more chains adding low calorie food to their menu's. Even better when that food is really good. Chicken Chili Lime soup is awesome (a bit much cilantro for my taste but it' an add on, ask them to pull back if you want). Fast service and a bargain for lunch!
(4)
Kimberly S.
After a busy evening the night before the first day of school we decided to surprise the kiddos with chips and queso. We called the To Go number when we left soccer planning to pick it up on the way home. Our call was not answered the first time. We called back and they put us on hold for 11 minutes and then hung up on us. Of course, we were frustrated. We were also already at the restaurant. We went in and they were super busy. We still ordered it to go. I mentioned we had been on hold for 11 minutes. We were not rude, nor did I expect anything. It was more of an FYI. They comped us our order. I respect restaurants that make their mistakes right!
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Very Loud Good For Dancing : No Alcohol : Full Bar Happy Hour : Yes Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Rick M.
Have ate there several times since the first review. A few issues but minor. Keep up the improvements
(4)Calab N.
This place would seem like it's just a swell place to stop for a quick munch and crunch, but honestly it's very slow service and dry food. I ordered a flat bread, thinking by the picture it would be a delicious appetizer, but I was highly disappointed. It was far from what I expected, and I recommend not to go there if you are the kind of person who appreciated good food.
(1)Rachel D.
Scored a Coupon for another Free Appetizer and I had to purchase an Adult entree. Todays entree is a classic bacon burger with cheddar cheese, smoked applewood bacon, red onion, lettuce, tomato, told them to HOLD the MAYO, I hate MAYO on anything, getting mustard instead. My Free Appetizer this time is the skillet queso & chips which comes with seasoned beef chili with cheese, salsa and enough chips to last me more then a week. The chili cheese is enough for 3 meals for me and the salsa is enough for 4 meals for me. I lvoe that I use the coupons and get the ordered to go. I am singgle so eating at a restaurant by myself is not super fun.
(4)Gary B.
Been going to Chili's over 10 years,this visit here was the worst.The new pickles,raw no breading nasty,Ribs served cold not warm cold,My wifes fajitas looked like left overs,Potatoes so so,veggies raw.beers cold,Service was ok.My wife finished eating before I got hot ribs.This place has went down hill big time.
(1)Kara S.
Stopped by tonight because I had a taste for steak, and I know I have had quite a few good (and affordable) steaks at Chili's before. Normally, I get a regular seasoned steak with a side of veggies. But today..OH TODAY. I saw something on the menu that intrigued me. A classic sirloin with a spicy citrus chile sauce. It comes with a fresca salad and garlic roasted tomatoes. Which looked good in the picture, but I'm not a huge fan of tomatoes. So I just got mashed potatoes instead. *Note: I was also slightly hesitant on the salad. I ordered a blackberry lemonade. Soooo amazing! I was so excited to try this steak. And then... it fiiiiinally arrives. Wow! Looks perfect. I ordered my steak medium (figuring I'd get it medium well, which I did) and it was perfect. Flavors, seasoning, temperature. What I didn't expect to be so good was the fresca salad. A generous helping. It was a simple spring mix with a honey and lemon drizzle "sprinkled" with cheese. Skimpy on the cheese.. I got a cookie skillet to go(really simple, purposeful containers so you can heat up the cookie and keep the ice cream separate). The cookie skillet tasted as good at home as it did there. I was thoroughly pleased with the steak and all the food I ordered. Highly recommend
(5)Jennifer C.
The service when we went here for a late dinner, mid-week was atrocious! We waited forever to have a server come over to our table initially, then when he came we placed our order for drinks and dinner. A half hour later our drinks finally arrived at the table and 45 minutes after ordering our cold dinners arrived at the table. Then, after all that we sat around waiting forever for the check. Needless to say, this was our first and last Chilis experience even though it is the restaurant closest to our house.
(1)Lindsay B.
My review on Chili's is going to be a bit unusual- I go to Chili's only in large groups of people and I love the service they provide. We are talking a big group who meets up, all requests different checks, and they take care of us everytime. The food is fine- nothing particularly special (hence the 3 stars), but I've always had great service which brings me back for group events each time.
(3)Rob M.
Typical Chili's restaurant. The food is pretty consistent from one to another. The chicken enchiladas were ok. The staff was friendly. My wife's chicken enchilada was mostly empty though. I think if she were to review this place she would have given it 2 stars. If you don't expect too much, this place will do.
(3)Michelle M.
I've been to this chilis locations on several occasions. I've always found the food to be good, staff is friendly, and they always seem to be busy! The place is very clean, and well-run, and they always accommodate my coupons if they have expired.
(4)Jeanine P.
I love Heather- she is always attentive and when I order Togo food ( which is the main reason I go there) she almost always remembers my order and makes sure it's right every time!!
(4)Rick P.
My wife and I eat here a lot, and generally like the place as it is very near to where we live, but Good Friday was not a Good experience. The lunch menu is generally a good value, but being a meatless Friday (per religion), found us in a weird situation that NONE of the lunch menu items were meatless, nor were the soups. One, Potato Soup, was made with bacon. So forget the soup and salad lunch! The next choice were the fajitas for $8.00, except the choice was chicken or beef. No shrimp/fish on the lunch menu! We asked if they could substitute shrimp as it was GOOD FRIDAY and the dinner menu has a shrimp fajita option for a $2 up-charge which we told the waiter we were willing to pay, but right away, the answer was "no the computer can't handle that"! After much discussion, the waiter did came back with a 50% up-charge (yes $4.00) for shrimp fajitas. I was ready to walk out and find a new place to eat, but let my wife convince me to stay. We ended up ordering the dinner portion for $14.99 and split it two ways. So instead of selling us two lunches at $8.00 each, with a $2 up-charge on each, and getting $20 for the restaurant, the deal finally cost us $14.99. I was livid and let the waiter know that Bricker company policy "sucked"! Eventually the manager on duty comes out to explain how company policy was that he "has to up-charge $4.00 for lunch shrimp, blah, blah, blah". "No exceptions, everybody would be asking, blah, blah, blah". Once I heard "company policy" as his defense, I lost it! Go tell the Bricker regional and corporate folks that you lost a 15 year customer over company policy! Go tell them how instead of making $20 on two lunch meals, you ended up making $14.99 and you lost a regular customer by being a prick on company policy!
(1)Noreen S.
Whoa - just had the scariest service of my life at this location. Sat at the bar on Sunday 10/6 from around 6:15-7:15 pm. The bartender Dave was scary. Man was SERIOUSLY pissed off. First thing he says to me, "What can I get you?" with one eye on the TV screen. No "hi". No "welcome" - right down to business. Not very welcoming, but... OK. He then proceeds to show way more interest in the Denver/Dallas game than customers. I can only guess he was a Dallas fan because after they lost - his attitude took a further nosedive. Another customer at the bar even asked him "Is everything OK?" He was moments away from losing it altogether. South Elgin Chili's owner - look at the tape from Sunday at 6:44 pm - Dave is seriously pissed off about something. The same customer asked for more salsa at which point, Dave DUMPS a boatload of salsa in a ramakin and hands it to the customer. Customers says, "WAY to much salsa dude!!" Dave looks annoyed at customer. Customer finishes meal and Dave says to him, "Ready to leave?" Not how was your meal, need anything else (but after the salsa fiasco I doubt the customer would even ask for anything else). Just "Ready to leave" like get out of my restaurant. Put my card up to pay - because frankly I didn't want to be around for the eventual combustion of Dave that was certainly coming - it took him six minutes to get around to picking up my card. No bye, no thanks for coming. I will find another restaurant to go to in the area - I will NOT be going back to this Chilis. Good luck with Dave.
(1)R I C K Y B O B B Y.
Everyone knows what a Chili's is. To their credit, their consistency between stores is pretty good in my opinion. It's just not a restaurant to write home about. I like the Steak Fajitas (great special on Monday nights btw) and the Chipotle Chicken Crispers, but everything else has left me blah. Service is usually good.
(3)Chris M.
Good to see more and more chains adding low calorie food to their menu's. Even better when that food is really good. Chicken Chili Lime soup is awesome (a bit much cilantro for my taste but it' an add on, ask them to pull back if you want). Fast service and a bargain for lunch!
(4)Kimberly S.
After a busy evening the night before the first day of school we decided to surprise the kiddos with chips and queso. We called the To Go number when we left soccer planning to pick it up on the way home. Our call was not answered the first time. We called back and they put us on hold for 11 minutes and then hung up on us. Of course, we were frustrated. We were also already at the restaurant. We went in and they were super busy. We still ordered it to go. I mentioned we had been on hold for 11 minutes. We were not rude, nor did I expect anything. It was more of an FYI. They comped us our order. I respect restaurants that make their mistakes right!
(5)