HOORAY!!!! Super easy online ordering, extremely fast delivery, and GLUTEN FREE PIZZA! The pizza was great and we will be ordering from here MANY times in the future! AND the delivery guy was very nice.
(5)
Ben B.
Delivery near Columbus and Randolph usually took about 45-60 minutes, which is to be expected. The food was also what I expect from Domino's, which is consistent but unremarkable. But I was surprised how many doormen of nearby buildings would call with the cell number the delivery drivers would give them and tell me the pizza was there. If I lived in the building, why would the doormen need to be given my number?
(3)
Payal K.
The service at this location is atrocious!! I ordered lunch for my son's preschool to celebrate his birthday almost 24 hours before. I get a call the day of 15 minutes before that the payment didn't go through and then the pizza didn't show up for over 25 mts! there were 20 3 year olds just waiting for their food! When the driver finally gets there (he said he was almost there the whole time!) he cites traffic matter-of-factly. I am going to call the manager right now and talk to him. Just wanted to warn everyone!
(1)
Justin O.
Extremely slow service and delivery. Quality is below average. They have messed up my order multiple times. Definitely would not come back to this location.
(1)
Michael K.
Very unhappy. Pizza is cold, driver had no Parmesan cheese or crushed red pepper. In addition, delivery took an hour when I live down the street. Lastly, the bill was not legible.
(1)
Ashmeet O.
They take 1 and 1/2 hours to deliver the pizza, they send me the wrong pizza and its cold !!! Need I say more. wish I could give them a minus!
(1)
Varsha L.
I really like the new dominos, they get minus 1 star for screwing up our order, actually they forgot the feta spinach cheesy bread then they gave us the cheese cheesy bread instead of the feta spinach one....it was NYE so they were busy I guess...the pizza is great for a restaurant pizza chain...maybe moving up to my favorite...its pizza hut and dominos in the running for my fav rest pizza chain...
(4)
Kimberly W.
How should I start? It was terrible. I mean, TERRIBLE. We just wanted some cinna stix during a winter storm. What we got was complete nastiness. I know what you did. You took some old garlic bread sticks and put cinnamon on it. And to top it off, you left the dang dippin sauce behind. I had to borrow my neighbor's powder sugar to make an imitation sauce. It was disgusting! But maybe because I put rum in it. Who knows? However! If you just got my dang order right, we'd be cool. Would not recommend. Also, what kind of address is 1234, that's some shady stuff.
(1)
Christopher M.
This Dominos is quite possibly the worst of all-time. I've had Dominos off the back of a Mexican's motorcycle in Cancun that is far superior to what this place tries to pass off as food. The "specialty chicken" looks like someone puked on top of it. The regular boneless chicken is often so small it looks like it came from a pigeon. And they routinely forget to include the sauce I ordered with my cheesy bread, or give me the wrong sauce for my chicken. Do yourself a favor, never, ever order from this place.
(1)
Eben A.
Occasionally, when drunk and disorderly, I order pizza from Dominos. Why, you might ask justifiably... Whatever. The important thing is that when I'm at my worst, they're still executing flawlessly.
(5)
Tim W.
It depends on who is making your Pizza! Sometimes its good, other times its just oil soaked "pizza".
(3)
David G.
You order Dominoes Pizza for one reason, you want fast pizza at a cheap price. Most that I have dealt with have been fine. DO NOT DEAL WITH THIS ONE. I put in an order at 11 AM for delivery at 12:15 and it was not delivered until after 1:15. They made excuse after excuse and refused to make any concessions for the pizza being that late. Just find somewhere on Grubhub, you will be much happier and not have cold pizza.
(1)
Nichole M.
Wayyyyy better now. The cheese almost tastes real and the crust is delicious. There's so many choices, we actually did a chicken bbq pizza and it was pretty tasty. Just in general, everything is better, the crust, cheese, sauce, breadsticks, etc They have great deals online, too. So go ahead, give Domino's another try. I promise you'll be surprised at how much better it is.
(4)
Latrice P.
i used to work behind this location so it was convient tocome here for lunch. i ordered the cheesy bread which is SOOO good . its like a mix of garlic bread and cheese sticks . there are about 5 slices and cost 3. 87 . and i also have tried the buffalo wings which were good too. i think i used to get the spicy ones for about 6 dollars and it was maybe 10 of them idk. usualy i wud order the food ahead and it would take about 15 minutes and usually my food would be ready but a fewtimes after coming 20 minutes after i called , i was told the delivery man accidentally took my order out and i wud have to wait or it was only one or 2 ppl there and it was slow .
(3)
C. E.
Save yourself the money and order from somewhere else. For starters, this location doesn't answer their phones. Called almost 10 times, on two different phones, no answer. After finally ordering online, the food arrived an hour and 45 minutes after we placed our order. Food wasn't even warm anymore, as if it were just sitting in the delivery car for a while. Honestly, order from somewhere else. This location is a joke.
(1)
Tiffany F.
This store is a joke! I've called for 25 min now to order a pizza and nobody answers! Another store is nice enough to deliver to my house even though they are not suppose to! RIDICULOUS! How do you not answer your phones? Someone needs to be fired! Then I call and talk to the guy in charge and seems like he doesn't care! Will never try and order from this place again! TERRIBLE!
(1)
Sherri C.
Customer service is bad. You should not leave a customer standing at the counter waiting to place an order. This girl walked past me twice and didn't ask if o needed help until I Waite's 5 minutes. I hope this pizza is better than the service.
(2)
Jun W.
I always order delivery online and the ordering system been accurate for me and my food arrived just fine and warm. My favorite are the custom pasta because I love eating plain pasta with the red sauce. Also, all of deliverymans so far are very nice and polite (even before tipping.)
(5)
Phil A.
So we went online to order from them... They have this great app that lets you watch every step of the way... we watched our pizza go through the cooking step to "quality inspection" where it sat.... and it sat.... about 25 minutes after we watched it enter "quality inspection" we called.... The first lady we talked to said: You should never use the internet to order from this location! Yes that's right - Dominos is spending millions on a marketing campaign to get people to order online -but this location apparently doesn't have the right technology, or something because they want you to call to place the order -or so their staff told me. So I asked to talk to a manager and I explained my dissatisfaction (it had been about an hour since we ordered and it was still waiting to be send for delivery). The manager went to look up our order - and mysteriously right when she came back on it updated to say it was now on its way for delivery. I asked her if our pizza had been sitting for a half hour and she assured us not - that they were just backed up. 10 minutes later (the store was a mile away) they show up with a cold pizza that was clearly sitting out for a half an hour waiting for delivery. Called back and they said they could re-make the order or give us a credit for next time.... My question -does Dominos care so little about quality that they would rather send a cold pizza rather than remake it? (Apparently, yes) The only positive is the manager did credit us back for the order, but why order if they don't care if they deliver an unacceptable product?
(2)
Chris D.
I don't know why, but I decided to watch the 1990 Teenage Mutant Ninja Turtles movie. I was a huge fan as a kid. In the movie, Michaelangelo orders a large pizza from Domino's, this of course, made me want one even though I don't believe that it gives me Turtle Power anymore. The pizza was just ok. I ordered one half pepperoni, peppers, and mushroom and the other half sausage, peppers, and mushrooms. Online ordering is a breeze and the pizza was ready when I got there. The pizza was only $8 which I thought was fair. However, I prefer Red Baron's thin and crispy for $3 any day. FYI, The Domino's pizza has 2,480 calories and the Red Baron's only has 1,200 calories Fun fact, Michaelangelo's tab for a large in 1990 was $13, but he only paid $10 since the pizza guy was late. Inflation adjusted this means that a pizza in 1990 cost $23.64. I only paid $8. The pizza business used to print money.
(3)
C M.
This Dominos store is a freaking joke. I have ordered from them several times and vowed never to order again. Here is what happened - I ordered a vegetarian pizza online for a party of 3 people at my home. I almost always have food delivered so something went wrong. Instead of a vegetarian pizza came a meat pizza (double meat toppings). I checked it while paying for the delivery and the delivery guy couldn't say much, he says to call the store. I call the store and of course you are put on a long wait but when I finally get hold of someone, they apologize and say they can send another one out within 3 hours or refund my money in the form of a store credit. My order was placed at 8pm on a Wednesday and I wasn't going to wait so long so I opted for the store credit. I have a dominos.com online account and I never got any credit. Well I am pretty forgiving person and I opted to order a vegetarian pizza a second time 6 weeks later - same thing happened and they won't do anything about it. They are pretty good at messing up your orders and not fixing the situation. Not worth your time and money.
(1)
Ishea B.
I'm one of the rare Chicagoans that actually think Domino's has amazing pizza. Well, maybe "amazing" is a bit of a stretch, but I enjoy Domino's and think it has a very nostalgic "je ne sais quoi"... I've had HORRIFIC experiences ordering from the Papa Johns on Cermak in the South Loop, so Domino's was a much better option. I downloaded the iPhone app and ordered my pizza. It was a seamless process - - so easy, quick and efficient. Within 20 mins my order was at the door... my COMPLETE order (something Papa John's struggles with... but that's another rant for their Yelp review page lol). All of the food was received nice and hot. Only complaint? I wish the wings weren't as soggy (hot wings), but I was hungry and still ate them.
(4)
Michael H.
Online ordering is easy. Receiving what you ordered in a timely manner is very inconsistent. The delivery people mess up the drinks almost all the time. Either bring the wrong drinks, the wrong amount or oops not at all, even though you have been charged. The management at the location couldn't care less and corporate management doesn't either. Today I was foolish enough to try one more time, the order arrived very quickly and belonged to someone else. Not what I ordered at all. The guy had left so I called the store. The phone answers and hangs up. Unbelievable. I deserve it for giving them another chance.
(1)
Michael P.
Quick, close and always friendly service. If you live in Park Michigan Apts and don't want to wait on Lou Manati's, definitely recommend this one.
(5)
Nycole H.
It's not the Domino's we all remember from 5+ years ago. The pizza is so much different and SO MUCH BETTER! Also, crazy cheap. The flavors are really good. I have done both delivery and carryout and both are quick and easy. The carryout was done in around 15 minutes which is awesome! The iPhone app is really cool too. I like that you can see the process of where your pizza is and you know when its ready. No showing up early and waiting for it to be done.
(4)
Sienne Y.
There are good Dominoes Pizza places and also bad ones. This one off of Roosevelt and Canal was NOT good at all and I'm not a picky eater. The sauce wasn't right at all. It was too sweet and the seasonings weren't right. It's near my new apartment but I won't order from here again. I ordered 2 pizzas. Just didn't taste like Dominoes.
(1)
Diana G.
We decided to come here last night. The pizza was ok. Breadsticks are better elsewhere. Cinnastixs were ok. For the price and quality, I rather go elsewhere!
(3)
Melanie V.
@Ramon DeLeon, ftw!!! I work at a college and some of the students needed meals provided for them (over Winter Break due to the dorms being closed). Ahhh, how I miss college life. Anyway, after soliciting a couple restaurants in the area, I remembered how
(5)
Pauly S.
For the most part, they've been pretty good at completing my order correctly, and getting it here hot.... Have to give them kudos for that after the last review I wrote....
(3)
H H.
Takes forever to get a pizza. Let alone for them to answer the phone
(1)
Ali M.
Ridiculously fast, quality service on a Friday night! I ordered my pizza online at 9:13pm and it was delivered in under 20 minutes! It was still so hot, I had to let it sit a bit. The best deals Domino's offers are for ordering in groups. It's hard to get a deal for a smaller (2 person) meal. With delivery and tip... it's still about $18 for well, Domino's. There are some great online codes for weekdays. The website is currently offering free delivery ($2.50) if you sign up for a trial subscription of something (sorry, I don't remember and now the site isn't giving me the offer), but you have to give them your cc#. I agree with everyone on the improved taste. It's much better and the mix and matching of the make your own pizza allows you to create the perfect slice! The crust was a little salty for my tastes (I had the normal garlic crust, they have a a few options), but overall a pretty good pizza. Tracking your pizza online is fun and accurate Pretty cleaver new feature.
(5)
Nikki L.
OK I know this is the complete opposite from what other people think, however here are my reasons for giving them 5 stars. 1. The online ordering is ridiculously cool...When I am starving, there's nothing more nerve wrecking then wondering when my food will arrive. They give you an update of each step towards delivery and they let you know who is making your pizza. I LOVE IT. 2. The service is pretty good, I called to place an order over the phone and I got my pizza super fast and everything was as ordered. 3. I usually get the hand tossed with ground beef and green peppers, the meat is flavorful, however they could be more generous on the green peppers. Non the less, still delicious. 4. Best of all, the NEW recipe they use for crust is lip smacking good. GARLIC crust! UGH, no kissing for the night, but who cares, I'm enjoying my pizza too much. 5. You can get two medium pizzas for $5.99 each with two toppings. Well, if that's not cheap eats then I don't know what is. To all the yelpers that are whining, shut it up. This is NOT Chicago's finest pizza, so stop trying to compare it to what you are used to. It's DOMINOS!
(5)
Kirsten A.
As I eat my pizza...I feel the need to tell everyone how super awesome the new Pizza Tracker on dominos.com is! If you place an online order it pops up a glowing bar that tells you exactly what time your order is taken, by who, when it is prep-ed, and by who, when it goes in the oven, is being boxed, and finally the name of the delivery driver who takes your pizza. Super cool. Oh, and good pizza, although watch out for the real chicagoans who will judge you in the elevator for not ordering Giordano's.
(3)
Ryan H.
Online order is really fun, you can choose all different kind of topings you want. The coolest thing is that they have a browser plugin so you can go ahead and surf the web while watching the order process. And this is good for me living around the store so i can pick it up when it's ready. In addition, you can search online for a 50% off coupon for you carry out. So i got a nice pizza with an amazing price!
(4)
Amie C.
I think Dominos has come a lonnnnnng way from the drunken pizza I used to consume every Friday and Saturday night in college. The new crust and sauce is totally my favorite. Of course it isn't gourmet pizza or anywhere near authentic Italian but sometimes you just need a yummy slice. I love garlic butter so this crust is great for me! The online ordering is awesome! The pizza tracker is super cool and yes I'm totally the dork that hits refresh to see where my pizza is along the prep line. This place is pretty speedy too. I've only ordered online so I can't speak for actual customer service over the phone. They all seem pretty friendly when I bop in to pick up my pizza. Careful when pulling directly up from to run in and grab your pizza because the parking lot monitor (haha glorified security guard my ass) will rush you along.
(5)
Stella S.
@Ramon DeLeon is probably the best thing to ever happen to Domino's. I changed my previous low review because he took the time of his day to fix the problem and message me. I appreciate that more than anything. Yesterday we gave Dominos another shot after
(5)
Izzy N.
So when hungry in the late evening on a sunday night and we decided on pizza, the suggestion was Domino's and I gave a look of disgust. I mean don't we all when Domino's pizza is mentioned? I asked him when was the last time he ate at Domino's and he said 6 years ago. 6 years ago?? That's great. Just Great!!! WELL.. they have a new recipe (i.e. the new commercials) We'll see about that. so we went ahead and ordered online. Their online ordering is pretty cool by the way. And you get to track it. It'll say stuff like: Josh is prepping your order 7:50pm. Josh is checking on your pizza at 7:58pm- while the stage of the order lights up, such as Prep, bake, box, delivery. So Kewl! We got the 2 mediums, 2 toppings for 15.18 after tax and delivery charge. The process of ordering and delivery was faster than I thought. So the verdict? not so shitty after all! The crust is pretty garlicky. I thought the sauce was pretty decent, was not too sour and not bland. We ordered a mushroom and jalapeno and pepperoni and jalapeno. It was actually pretty good. And for the price.. I'm not mad at all. Don't worry, I won't be craving this anytime soon or at all, pizza snobs. It just didn't taste like shit- I wouldn't fight it so much if we resorted to ordering this in the future. ONCE IN AWHILE though. A long while.
(3)
Carrie S.
Ugh, wtf?? I don't how Domino's manages to exist at all. How can a chain pizza restaurant have online ordering where you can't even use a credit card?? Explain this one to me please!!! Isn't that the point of online ordering, the whole ease of use thing, and magic of the Internet. They have the absolute worst online ordering system ever. Again, how does this place do online ordering where credit cards aren't used?? Their highly unintuititive website lets you order pizza online and make sure you use caps or you can't even get into the website or will be really frustrated. After tonight's ordering experience, I think that I can fully say that Domino's doesn't get the Internet or online ordering. If they did, then it might mean that ordering a pizza from them would be an easy transaction not a headache with on an empty stomach. I've ordered from this place a few times and had crappy experiences every time. Mediocre pizza and bad online ordering system make for a truly one star experience.
(1)
C M.
I wish I had nice things to say about this particular Domino's, alas, I really don't. We have problems whenever we order from them. Despite being literally a block and a half or so away from us, they always take more than 45 minutes to deliver, completely ignoring their 30 minute rule, and many times our pizza is lukewarm, and once in a while it's cold. We don't really hold that against them though because it is the city and we're used to having to wait that long for food (though not from places that close to us). I guess as far as that goes we're just jealous of our friends in Naperville who get apologies and vouchers anytime they're late in delivering. Anyway, our main problem really is that they're not good workers. They forget our coke (and sometimes other things) about 98% of the time and have only offered to take it off of our bill once, though nicely one delivery guy brought it back to us, which we appreciated(not that they're far). Now, I love greek salads. I tried to order them twice because it appears on the menu. Makes sense, no? No. It actually doesn't make sense. You see, as the last delivery guy informed us, they don't actually have the ingredients for Greek or Caesar salad at their location. Do you think the woman answering the phone could have told us that? Of course not. Because she deemed it totally acceptable to just send the only salad they do have (it's not, I would've have preferred she just be upfront and say they don't have Greek salads). So I sent it back because I did not order it. And then not only was it the poor delivery guy who had to tell us that, but then he told us that WE THE CUSTOMER had to report it to Domino's corporate. It took me forever to locate a place to report it, but I did. As part of the Domino's corporation, that is something that they should have done themselves ages ago, and I still have no recognition from corporate that they know or are dealing with that issue. I can't be the only one ordering Greek Salads. I almost called back after the last time to find out from the lady why she didn't bother to tell me they didn't have the ingredients, but I knew it wouldn't do me any good. This is a simple thing to do I would think. Unfortunately, this is the closest Domino's to us, so if we want it again, we'll have to order from there. In the meantime, we're working on trying out new local places :) UPDATE: as of 11/5/08 (at least) they now have Caesar salads with chicken. Still no Greek salad ingredients, but that's at least one step in the right direction.
(2)
Billy D.
2 pizzas, 2 toppings, cheesy bread and a 2 liter of coke for $22 AND it was delivered super fast. I know it's not Lou Malnatis or Giordanos but for 4 hungry people that can't agree on toppings and don't want to spend a bunch of cash this was some good food.
(4)
Dee W.
Service here really sucked. This may be a chain restaurant and they try to offer different types of pizza - the only appealing thing about here is their cheap prices but the lady at the counter charged me $1.00 for two things of side ranch for pizza (the boyfriend likes to dip pizza into ranch). I had placed an order for pick-up and it still wasn't ready after 20 minutes (when they told me 10-15 minutes).
(2)
Marianeth C.
I usually never have a problem with restaurants, but this time was different. I was suppose to order pizza for class so I called the Canal location to order. I called to order for the location of my school and the guy said it was too far and gave me the 1-800 number which I had no problem with. Then he says call the division location at 312 da da da da and finished saying the numbers at warp speed. I asked him to please slow down so I may take the number down, he does the same thing and hangs up on me. I went ahead and called the 1-800 number which magically dials me back to the Domino's I just called. The guy with the same hispanic accent picks up the phone, I think they have caller ID because he says rudely "you already called here". I then said " I know sir, but the 1-800 number brought me back here and I would like to know the number to the division location, but you spoke to fast". By this time I had him on speakerphone to show my friend how rude he was. The rude guy does the same thing again and says the numbers super fast...312 da da da. I said can you please slow down.....then he goes " 3...............(waits)......1...........(wait)............2.....I was thinking like are you frikin serious. He then ads " your pretty slow for a stupid office worker" then hangs up. My friend was in the room and was upset when she heard him on speakerphone so she gets the phone and calls back. She asked to speak to the manager and the same guy goes " I am the manager" scary thought huh...then proceeds to caller her a bitch for calling...my mouth drops to the floor..then she starts to call him an asshole. He hangs up once again and we call the other location to order the pizza. No on picks up and I have a feeling he called that location to tell them not to answer, as soon as we hang up, the Dominos at the Canal loation calls my house and when we answer he hangs up on us....I could not believe this happened. If that really was the manager than he need to be fired or deported asap...
(1)
Christian P.
order online or call....within 30 (usually closer to 20 minutes) pizza arrives. so far orders have always been correct and pizza tasting awesome!
(4)
Gourmet G.
That the home of deep dish pizza allows this chain to operate within the city limits is mystifying. That anyone actually would buy it is flabbergasting.
(1)
Oscar the Death Cat B.
Here's my Domino's horror story - I ordered one of their standard pizza offerings for delivery, it finally arrived 40 minutes later, I paid the delivery dude & made the mistake of sending him away before checking the goods - opened the box & found a blob of what used to be pizza squished into one corner of the box. Apparently someone had dropped the box in transit & not bothered to check whether the pizza was OK. Called back & they delivered another non-mutilated pizza but that took another 30 minutes. In the time I wasted on getting that pizza (which ultimately was not even that good - big surprise!) I could have ordered 2 or 3 pizzas from good, reputable places.
(1)
Lee-Han H.
This place should be shut down. I think when they get mean customers they put buggers in the pizza.
(1)
D'Sheadra B.
This place is horrible everytime I order pizza from here it is late. Which throws off all of the plans. I USED to order here for parties and the price is good. But I shouldnt have to choose between service and price.
(1)
Amy T.
I enjoyed their crispy crust, regular pizza, stuffed cheese bread, and sandwiches they have here. I do have to say, it's best to order before you drop by. Unless you really need to check out the menu. Waiting here is pretty weird as you stare into the kitchen. The person taking the order is sometimes a hit and miss with helping you with the order. I've been here twice and the people are different.... Some would remind us or actually be able to make suggestions if you're not familiar with what they offer. Sad to say, I don't usually make additional requests with my food, so I'm not sure what can/ can't be done. For example, vegetarian friendly meals, no garlic, no onions, etc. Yummy pizzaaa
(5)
James P.
Update. Dominos did promise me full refund that helps as I wait fir pizza to warm up in oven Nov 18 Okay I foolishly again.ordered for delivery.living less than.2 miles away. From out for delivery to delivered 30.mins. Thats it dominos go to heck! Pizza cold chicken cold how freaking hard is it?!?!
(2)
Alex W.
Ordered dinner from here last night online (apparently they don't answer the phone). The food was good. We got a sausage and pepperoni pizza with 2 orders of specialty chicken. The food was hot when we got it. I will say we had ordered some extra sauces for 50 cents per sauce and they forgot 2 of them so was out 1 dollar on that. Other than that no complaints. Nothing great but it was nice and greasy which is always good for a hangover
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : No Attire : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Caters : Yes
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Rachel N.
HOORAY!!!! Super easy online ordering, extremely fast delivery, and GLUTEN FREE PIZZA! The pizza was great and we will be ordering from here MANY times in the future! AND the delivery guy was very nice.
(5)Ben B.
Delivery near Columbus and Randolph usually took about 45-60 minutes, which is to be expected. The food was also what I expect from Domino's, which is consistent but unremarkable. But I was surprised how many doormen of nearby buildings would call with the cell number the delivery drivers would give them and tell me the pizza was there. If I lived in the building, why would the doormen need to be given my number?
(3)Payal K.
The service at this location is atrocious!! I ordered lunch for my son's preschool to celebrate his birthday almost 24 hours before. I get a call the day of 15 minutes before that the payment didn't go through and then the pizza didn't show up for over 25 mts! there were 20 3 year olds just waiting for their food! When the driver finally gets there (he said he was almost there the whole time!) he cites traffic matter-of-factly. I am going to call the manager right now and talk to him. Just wanted to warn everyone!
(1)Justin O.
Extremely slow service and delivery. Quality is below average. They have messed up my order multiple times. Definitely would not come back to this location.
(1)Michael K.
Very unhappy. Pizza is cold, driver had no Parmesan cheese or crushed red pepper. In addition, delivery took an hour when I live down the street. Lastly, the bill was not legible.
(1)Ashmeet O.
They take 1 and 1/2 hours to deliver the pizza, they send me the wrong pizza and its cold !!! Need I say more. wish I could give them a minus!
(1)Varsha L.
I really like the new dominos, they get minus 1 star for screwing up our order, actually they forgot the feta spinach cheesy bread then they gave us the cheese cheesy bread instead of the feta spinach one....it was NYE so they were busy I guess...the pizza is great for a restaurant pizza chain...maybe moving up to my favorite...its pizza hut and dominos in the running for my fav rest pizza chain...
(4)Kimberly W.
How should I start? It was terrible. I mean, TERRIBLE. We just wanted some cinna stix during a winter storm. What we got was complete nastiness. I know what you did. You took some old garlic bread sticks and put cinnamon on it. And to top it off, you left the dang dippin sauce behind. I had to borrow my neighbor's powder sugar to make an imitation sauce. It was disgusting! But maybe because I put rum in it. Who knows? However! If you just got my dang order right, we'd be cool. Would not recommend. Also, what kind of address is 1234, that's some shady stuff.
(1)Christopher M.
This Dominos is quite possibly the worst of all-time. I've had Dominos off the back of a Mexican's motorcycle in Cancun that is far superior to what this place tries to pass off as food. The "specialty chicken" looks like someone puked on top of it. The regular boneless chicken is often so small it looks like it came from a pigeon. And they routinely forget to include the sauce I ordered with my cheesy bread, or give me the wrong sauce for my chicken. Do yourself a favor, never, ever order from this place.
(1)Eben A.
Occasionally, when drunk and disorderly, I order pizza from Dominos. Why, you might ask justifiably... Whatever. The important thing is that when I'm at my worst, they're still executing flawlessly.
(5)Tim W.
It depends on who is making your Pizza! Sometimes its good, other times its just oil soaked "pizza".
(3)David G.
You order Dominoes Pizza for one reason, you want fast pizza at a cheap price. Most that I have dealt with have been fine. DO NOT DEAL WITH THIS ONE. I put in an order at 11 AM for delivery at 12:15 and it was not delivered until after 1:15. They made excuse after excuse and refused to make any concessions for the pizza being that late. Just find somewhere on Grubhub, you will be much happier and not have cold pizza.
(1)Nichole M.
Wayyyyy better now. The cheese almost tastes real and the crust is delicious. There's so many choices, we actually did a chicken bbq pizza and it was pretty tasty. Just in general, everything is better, the crust, cheese, sauce, breadsticks, etc They have great deals online, too. So go ahead, give Domino's another try. I promise you'll be surprised at how much better it is.
(4)Latrice P.
i used to work behind this location so it was convient tocome here for lunch. i ordered the cheesy bread which is SOOO good . its like a mix of garlic bread and cheese sticks . there are about 5 slices and cost 3. 87 . and i also have tried the buffalo wings which were good too. i think i used to get the spicy ones for about 6 dollars and it was maybe 10 of them idk. usualy i wud order the food ahead and it would take about 15 minutes and usually my food would be ready but a fewtimes after coming 20 minutes after i called , i was told the delivery man accidentally took my order out and i wud have to wait or it was only one or 2 ppl there and it was slow .
(3)C. E.
Save yourself the money and order from somewhere else. For starters, this location doesn't answer their phones. Called almost 10 times, on two different phones, no answer. After finally ordering online, the food arrived an hour and 45 minutes after we placed our order. Food wasn't even warm anymore, as if it were just sitting in the delivery car for a while. Honestly, order from somewhere else. This location is a joke.
(1)Tiffany F.
This store is a joke! I've called for 25 min now to order a pizza and nobody answers! Another store is nice enough to deliver to my house even though they are not suppose to! RIDICULOUS! How do you not answer your phones? Someone needs to be fired! Then I call and talk to the guy in charge and seems like he doesn't care! Will never try and order from this place again! TERRIBLE!
(1)Sherri C.
Customer service is bad. You should not leave a customer standing at the counter waiting to place an order. This girl walked past me twice and didn't ask if o needed help until I Waite's 5 minutes. I hope this pizza is better than the service.
(2)Jun W.
I always order delivery online and the ordering system been accurate for me and my food arrived just fine and warm. My favorite are the custom pasta because I love eating plain pasta with the red sauce. Also, all of deliverymans so far are very nice and polite (even before tipping.)
(5)Phil A.
So we went online to order from them... They have this great app that lets you watch every step of the way... we watched our pizza go through the cooking step to "quality inspection" where it sat.... and it sat.... about 25 minutes after we watched it enter "quality inspection" we called.... The first lady we talked to said: You should never use the internet to order from this location! Yes that's right - Dominos is spending millions on a marketing campaign to get people to order online -but this location apparently doesn't have the right technology, or something because they want you to call to place the order -or so their staff told me. So I asked to talk to a manager and I explained my dissatisfaction (it had been about an hour since we ordered and it was still waiting to be send for delivery). The manager went to look up our order - and mysteriously right when she came back on it updated to say it was now on its way for delivery. I asked her if our pizza had been sitting for a half hour and she assured us not - that they were just backed up. 10 minutes later (the store was a mile away) they show up with a cold pizza that was clearly sitting out for a half an hour waiting for delivery. Called back and they said they could re-make the order or give us a credit for next time.... My question -does Dominos care so little about quality that they would rather send a cold pizza rather than remake it? (Apparently, yes) The only positive is the manager did credit us back for the order, but why order if they don't care if they deliver an unacceptable product?
(2)Chris D.
I don't know why, but I decided to watch the 1990 Teenage Mutant Ninja Turtles movie. I was a huge fan as a kid. In the movie, Michaelangelo orders a large pizza from Domino's, this of course, made me want one even though I don't believe that it gives me Turtle Power anymore. The pizza was just ok. I ordered one half pepperoni, peppers, and mushroom and the other half sausage, peppers, and mushrooms. Online ordering is a breeze and the pizza was ready when I got there. The pizza was only $8 which I thought was fair. However, I prefer Red Baron's thin and crispy for $3 any day. FYI, The Domino's pizza has 2,480 calories and the Red Baron's only has 1,200 calories Fun fact, Michaelangelo's tab for a large in 1990 was $13, but he only paid $10 since the pizza guy was late. Inflation adjusted this means that a pizza in 1990 cost $23.64. I only paid $8. The pizza business used to print money.
(3)C M.
This Dominos store is a freaking joke. I have ordered from them several times and vowed never to order again. Here is what happened - I ordered a vegetarian pizza online for a party of 3 people at my home. I almost always have food delivered so something went wrong. Instead of a vegetarian pizza came a meat pizza (double meat toppings). I checked it while paying for the delivery and the delivery guy couldn't say much, he says to call the store. I call the store and of course you are put on a long wait but when I finally get hold of someone, they apologize and say they can send another one out within 3 hours or refund my money in the form of a store credit. My order was placed at 8pm on a Wednesday and I wasn't going to wait so long so I opted for the store credit. I have a dominos.com online account and I never got any credit. Well I am pretty forgiving person and I opted to order a vegetarian pizza a second time 6 weeks later - same thing happened and they won't do anything about it. They are pretty good at messing up your orders and not fixing the situation. Not worth your time and money.
(1)Ishea B.
I'm one of the rare Chicagoans that actually think Domino's has amazing pizza. Well, maybe "amazing" is a bit of a stretch, but I enjoy Domino's and think it has a very nostalgic "je ne sais quoi"... I've had HORRIFIC experiences ordering from the Papa Johns on Cermak in the South Loop, so Domino's was a much better option. I downloaded the iPhone app and ordered my pizza. It was a seamless process - - so easy, quick and efficient. Within 20 mins my order was at the door... my COMPLETE order (something Papa John's struggles with... but that's another rant for their Yelp review page lol). All of the food was received nice and hot. Only complaint? I wish the wings weren't as soggy (hot wings), but I was hungry and still ate them.
(4)Michael H.
Online ordering is easy. Receiving what you ordered in a timely manner is very inconsistent. The delivery people mess up the drinks almost all the time. Either bring the wrong drinks, the wrong amount or oops not at all, even though you have been charged. The management at the location couldn't care less and corporate management doesn't either. Today I was foolish enough to try one more time, the order arrived very quickly and belonged to someone else. Not what I ordered at all. The guy had left so I called the store. The phone answers and hangs up. Unbelievable. I deserve it for giving them another chance.
(1)Michael P.
Quick, close and always friendly service. If you live in Park Michigan Apts and don't want to wait on Lou Manati's, definitely recommend this one.
(5)Nycole H.
It's not the Domino's we all remember from 5+ years ago. The pizza is so much different and SO MUCH BETTER! Also, crazy cheap. The flavors are really good. I have done both delivery and carryout and both are quick and easy. The carryout was done in around 15 minutes which is awesome! The iPhone app is really cool too. I like that you can see the process of where your pizza is and you know when its ready. No showing up early and waiting for it to be done.
(4)Sienne Y.
There are good Dominoes Pizza places and also bad ones. This one off of Roosevelt and Canal was NOT good at all and I'm not a picky eater. The sauce wasn't right at all. It was too sweet and the seasonings weren't right. It's near my new apartment but I won't order from here again. I ordered 2 pizzas. Just didn't taste like Dominoes.
(1)Diana G.
We decided to come here last night. The pizza was ok. Breadsticks are better elsewhere. Cinnastixs were ok. For the price and quality, I rather go elsewhere!
(3)Melanie V.
@Ramon DeLeon, ftw!!! I work at a college and some of the students needed meals provided for them (over Winter Break due to the dorms being closed). Ahhh, how I miss college life. Anyway, after soliciting a couple restaurants in the area, I remembered how
(5)Pauly S.
For the most part, they've been pretty good at completing my order correctly, and getting it here hot.... Have to give them kudos for that after the last review I wrote....
(3)H H.
Takes forever to get a pizza. Let alone for them to answer the phone
(1)Ali M.
Ridiculously fast, quality service on a Friday night! I ordered my pizza online at 9:13pm and it was delivered in under 20 minutes! It was still so hot, I had to let it sit a bit. The best deals Domino's offers are for ordering in groups. It's hard to get a deal for a smaller (2 person) meal. With delivery and tip... it's still about $18 for well, Domino's. There are some great online codes for weekdays. The website is currently offering free delivery ($2.50) if you sign up for a trial subscription of something (sorry, I don't remember and now the site isn't giving me the offer), but you have to give them your cc#. I agree with everyone on the improved taste. It's much better and the mix and matching of the make your own pizza allows you to create the perfect slice! The crust was a little salty for my tastes (I had the normal garlic crust, they have a a few options), but overall a pretty good pizza. Tracking your pizza online is fun and accurate Pretty cleaver new feature.
(5)Nikki L.
OK I know this is the complete opposite from what other people think, however here are my reasons for giving them 5 stars. 1. The online ordering is ridiculously cool...When I am starving, there's nothing more nerve wrecking then wondering when my food will arrive. They give you an update of each step towards delivery and they let you know who is making your pizza. I LOVE IT. 2. The service is pretty good, I called to place an order over the phone and I got my pizza super fast and everything was as ordered. 3. I usually get the hand tossed with ground beef and green peppers, the meat is flavorful, however they could be more generous on the green peppers. Non the less, still delicious. 4. Best of all, the NEW recipe they use for crust is lip smacking good. GARLIC crust! UGH, no kissing for the night, but who cares, I'm enjoying my pizza too much. 5. You can get two medium pizzas for $5.99 each with two toppings. Well, if that's not cheap eats then I don't know what is. To all the yelpers that are whining, shut it up. This is NOT Chicago's finest pizza, so stop trying to compare it to what you are used to. It's DOMINOS!
(5)Kirsten A.
As I eat my pizza...I feel the need to tell everyone how super awesome the new Pizza Tracker on dominos.com is! If you place an online order it pops up a glowing bar that tells you exactly what time your order is taken, by who, when it is prep-ed, and by who, when it goes in the oven, is being boxed, and finally the name of the delivery driver who takes your pizza. Super cool. Oh, and good pizza, although watch out for the real chicagoans who will judge you in the elevator for not ordering Giordano's.
(3)Ryan H.
Online order is really fun, you can choose all different kind of topings you want. The coolest thing is that they have a browser plugin so you can go ahead and surf the web while watching the order process. And this is good for me living around the store so i can pick it up when it's ready. In addition, you can search online for a 50% off coupon for you carry out. So i got a nice pizza with an amazing price!
(4)Amie C.
I think Dominos has come a lonnnnnng way from the drunken pizza I used to consume every Friday and Saturday night in college. The new crust and sauce is totally my favorite. Of course it isn't gourmet pizza or anywhere near authentic Italian but sometimes you just need a yummy slice. I love garlic butter so this crust is great for me! The online ordering is awesome! The pizza tracker is super cool and yes I'm totally the dork that hits refresh to see where my pizza is along the prep line. This place is pretty speedy too. I've only ordered online so I can't speak for actual customer service over the phone. They all seem pretty friendly when I bop in to pick up my pizza. Careful when pulling directly up from to run in and grab your pizza because the parking lot monitor (haha glorified security guard my ass) will rush you along.
(5)Stella S.
@Ramon DeLeon is probably the best thing to ever happen to Domino's. I changed my previous low review because he took the time of his day to fix the problem and message me. I appreciate that more than anything. Yesterday we gave Dominos another shot after
(5)Izzy N.
So when hungry in the late evening on a sunday night and we decided on pizza, the suggestion was Domino's and I gave a look of disgust. I mean don't we all when Domino's pizza is mentioned? I asked him when was the last time he ate at Domino's and he said 6 years ago. 6 years ago?? That's great. Just Great!!! WELL.. they have a new recipe (i.e. the new commercials) We'll see about that. so we went ahead and ordered online. Their online ordering is pretty cool by the way. And you get to track it. It'll say stuff like: Josh is prepping your order 7:50pm. Josh is checking on your pizza at 7:58pm- while the stage of the order lights up, such as Prep, bake, box, delivery. So Kewl! We got the 2 mediums, 2 toppings for 15.18 after tax and delivery charge. The process of ordering and delivery was faster than I thought. So the verdict? not so shitty after all! The crust is pretty garlicky. I thought the sauce was pretty decent, was not too sour and not bland. We ordered a mushroom and jalapeno and pepperoni and jalapeno. It was actually pretty good. And for the price.. I'm not mad at all. Don't worry, I won't be craving this anytime soon or at all, pizza snobs. It just didn't taste like shit- I wouldn't fight it so much if we resorted to ordering this in the future. ONCE IN AWHILE though. A long while.
(3)Carrie S.
Ugh, wtf?? I don't how Domino's manages to exist at all. How can a chain pizza restaurant have online ordering where you can't even use a credit card?? Explain this one to me please!!! Isn't that the point of online ordering, the whole ease of use thing, and magic of the Internet. They have the absolute worst online ordering system ever. Again, how does this place do online ordering where credit cards aren't used?? Their highly unintuititive website lets you order pizza online and make sure you use caps or you can't even get into the website or will be really frustrated. After tonight's ordering experience, I think that I can fully say that Domino's doesn't get the Internet or online ordering. If they did, then it might mean that ordering a pizza from them would be an easy transaction not a headache with on an empty stomach. I've ordered from this place a few times and had crappy experiences every time. Mediocre pizza and bad online ordering system make for a truly one star experience.
(1)C M.
I wish I had nice things to say about this particular Domino's, alas, I really don't. We have problems whenever we order from them. Despite being literally a block and a half or so away from us, they always take more than 45 minutes to deliver, completely ignoring their 30 minute rule, and many times our pizza is lukewarm, and once in a while it's cold. We don't really hold that against them though because it is the city and we're used to having to wait that long for food (though not from places that close to us). I guess as far as that goes we're just jealous of our friends in Naperville who get apologies and vouchers anytime they're late in delivering. Anyway, our main problem really is that they're not good workers. They forget our coke (and sometimes other things) about 98% of the time and have only offered to take it off of our bill once, though nicely one delivery guy brought it back to us, which we appreciated(not that they're far). Now, I love greek salads. I tried to order them twice because it appears on the menu. Makes sense, no? No. It actually doesn't make sense. You see, as the last delivery guy informed us, they don't actually have the ingredients for Greek or Caesar salad at their location. Do you think the woman answering the phone could have told us that? Of course not. Because she deemed it totally acceptable to just send the only salad they do have (it's not, I would've have preferred she just be upfront and say they don't have Greek salads). So I sent it back because I did not order it. And then not only was it the poor delivery guy who had to tell us that, but then he told us that WE THE CUSTOMER had to report it to Domino's corporate. It took me forever to locate a place to report it, but I did. As part of the Domino's corporation, that is something that they should have done themselves ages ago, and I still have no recognition from corporate that they know or are dealing with that issue. I can't be the only one ordering Greek Salads. I almost called back after the last time to find out from the lady why she didn't bother to tell me they didn't have the ingredients, but I knew it wouldn't do me any good. This is a simple thing to do I would think. Unfortunately, this is the closest Domino's to us, so if we want it again, we'll have to order from there. In the meantime, we're working on trying out new local places :) UPDATE: as of 11/5/08 (at least) they now have Caesar salads with chicken. Still no Greek salad ingredients, but that's at least one step in the right direction.
(2)Billy D.
2 pizzas, 2 toppings, cheesy bread and a 2 liter of coke for $22 AND it was delivered super fast. I know it's not Lou Malnatis or Giordanos but for 4 hungry people that can't agree on toppings and don't want to spend a bunch of cash this was some good food.
(4)Dee W.
Service here really sucked. This may be a chain restaurant and they try to offer different types of pizza - the only appealing thing about here is their cheap prices but the lady at the counter charged me $1.00 for two things of side ranch for pizza (the boyfriend likes to dip pizza into ranch). I had placed an order for pick-up and it still wasn't ready after 20 minutes (when they told me 10-15 minutes).
(2)Marianeth C.
I usually never have a problem with restaurants, but this time was different. I was suppose to order pizza for class so I called the Canal location to order. I called to order for the location of my school and the guy said it was too far and gave me the 1-800 number which I had no problem with. Then he says call the division location at 312 da da da da and finished saying the numbers at warp speed. I asked him to please slow down so I may take the number down, he does the same thing and hangs up on me. I went ahead and called the 1-800 number which magically dials me back to the Domino's I just called. The guy with the same hispanic accent picks up the phone, I think they have caller ID because he says rudely "you already called here". I then said " I know sir, but the 1-800 number brought me back here and I would like to know the number to the division location, but you spoke to fast". By this time I had him on speakerphone to show my friend how rude he was. The rude guy does the same thing again and says the numbers super fast...312 da da da. I said can you please slow down.....then he goes " 3...............(waits)......1...........(wait)............2.....I was thinking like are you frikin serious. He then ads " your pretty slow for a stupid office worker" then hangs up. My friend was in the room and was upset when she heard him on speakerphone so she gets the phone and calls back. She asked to speak to the manager and the same guy goes " I am the manager" scary thought huh...then proceeds to caller her a bitch for calling...my mouth drops to the floor..then she starts to call him an asshole. He hangs up once again and we call the other location to order the pizza. No on picks up and I have a feeling he called that location to tell them not to answer, as soon as we hang up, the Dominos at the Canal loation calls my house and when we answer he hangs up on us....I could not believe this happened. If that really was the manager than he need to be fired or deported asap...
(1)Christian P.
order online or call....within 30 (usually closer to 20 minutes) pizza arrives. so far orders have always been correct and pizza tasting awesome!
(4)Gourmet G.
That the home of deep dish pizza allows this chain to operate within the city limits is mystifying. That anyone actually would buy it is flabbergasting.
(1)Oscar the Death Cat B.
Here's my Domino's horror story - I ordered one of their standard pizza offerings for delivery, it finally arrived 40 minutes later, I paid the delivery dude & made the mistake of sending him away before checking the goods - opened the box & found a blob of what used to be pizza squished into one corner of the box. Apparently someone had dropped the box in transit & not bothered to check whether the pizza was OK. Called back & they delivered another non-mutilated pizza but that took another 30 minutes. In the time I wasted on getting that pizza (which ultimately was not even that good - big surprise!) I could have ordered 2 or 3 pizzas from good, reputable places.
(1)Lee-Han H.
This place should be shut down. I think when they get mean customers they put buggers in the pizza.
(1)D'Sheadra B.
This place is horrible everytime I order pizza from here it is late. Which throws off all of the plans. I USED to order here for parties and the price is good. But I shouldnt have to choose between service and price.
(1)Amy T.
I enjoyed their crispy crust, regular pizza, stuffed cheese bread, and sandwiches they have here. I do have to say, it's best to order before you drop by. Unless you really need to check out the menu. Waiting here is pretty weird as you stare into the kitchen. The person taking the order is sometimes a hit and miss with helping you with the order. I've been here twice and the people are different.... Some would remind us or actually be able to make suggestions if you're not familiar with what they offer. Sad to say, I don't usually make additional requests with my food, so I'm not sure what can/ can't be done. For example, vegetarian friendly meals, no garlic, no onions, etc. Yummy pizzaaa
(5)James P.
Update. Dominos did promise me full refund that helps as I wait fir pizza to warm up in oven Nov 18 Okay I foolishly again.ordered for delivery.living less than.2 miles away. From out for delivery to delivered 30.mins. Thats it dominos go to heck! Pizza cold chicken cold how freaking hard is it?!?!
(2)Alex W.
Ordered dinner from here last night online (apparently they don't answer the phone). The food was good. We got a sausage and pepperoni pizza with 2 orders of specialty chicken. The food was hot when we got it. I will say we had ordered some extra sauces for 50 cents per sauce and they forgot 2 of them so was out 1 dollar on that. Other than that no complaints. Nothing great but it was nice and greasy which is always good for a hangover
(4)