Horrible service and to top it off the girl making out sandwiches gave us a crazy attitude and kept rolling her eyes like she really hated her job. Never going there again. Bolingbrook jersey mikes is by far the worst I've ever been to.
(1)
Michelle H.
Not understanding the hype going on about this place. I was told by quite a few people that Jersey Mike's was the best sub shop out there, and that I needed to try it. Here is the breakdown of Jersey Mike's in my hierarchy of chain sub shops: A little bit Above Subway, way, way way, above the crap they churn out at Jimmy Johns, but this place cannot hold a candle to my love of Potbelly's. I went during a busy lunch period, but there were about fifteen employees behind the counter, so everything was running smoothly, and the line was moving rather quickly. That was the only major positive of my visit. I ordered a roast beef sub with onions, pickles, seasoning, and their signature vinegar and oil. They make a big production out of shaking all this vinegar and oil onto your sub, but in the end, it really lacks any sort of flavor; just adds a bunch of moisture to the bread, which causes it to become a little soggy. The sandwich, like I said, was just really blah. The best part about it, was they actually use real deli roast beef; you could actually see the grains of the meat, instead of the smooth processed shit at other places (yeah, Arby's, I'm calling you out!) While at the register, the cashier was pushing everyone to sign up for some e-discount sort of club, so I did. What the hell could it hurt? Well, halfway through lunch, my inbox is blowing up with at least five emails from this joint. I know it was not the fault of the restaurant, but it also took me two months to get off their frigging email list. I really cannot say that I would be back here, since Potbelly's is right across town. If I did, perhaps I would have better luck with one of their hot, toasted subs. The Reuben looked like it could be promising.
(2)
Mariano G.
I tried the place once and the sandwich was very good! I need to try more of the menu
(4)
Andy B.
Fresh sliced meat makes all the difference, great subs!
(5)
Tish S.
You won't find a better sandwich in Bolingbrook. Fresh ingredients sliced right in front of you. There's a great variety of hot and cold sandwiches, plus chips, soups, sodas and more. Friendly staff and a clean establishment. Their rewards program is pretty good. This location is also a loyal supporter of Bolingbrook High School and their activities.
(5)
Anthony G.
I have visited this store several times. The chain itself is very good. We would always stop at the Naperville one and it was always great. When this one opened we were excited. We love subs but this store was like a subway. Less meat and more lettuce. Uggg.. I would recommend traveling the extra 15 minutes to the naperville store... more meat for the cost.
(1)
Brian D.
This place is great. Staff is super friendly and sincere. There is one guy that always remembers what I usually order (even if it's been months since I've been in). Ask them about their secret sandwiches that aren't on the menu! I get the number 4.
(5)
Adam J.
As far as chain sub joints go, this is my favorite. It's clean, has a couple TV's, nice employees and most importantly the food is good. I always get the Philly steak because it's as close to authentic as you can find anywhere around. I think it's a fantastic sandwich. As far as people that don't like the chatty employees, get over yourselves. Every time I walk in this place I'm greeted with a smile and a "Hello. How are you today?". I don't care if they mean it or not. It's nice. It makes me feel welcome. I'm not the most social guy in the world, but I'll indulge the "script". They're cutting my meat and making my sandwich, the least I can do is play along. Would you rather walk into Subway or Quizno's where almost every employee seems pissed off to see you as you try to struggle through a language barrier to get a lesser sandwich made? It's amazing how people get pissed off at a company that trains their employees to be nice.
(4)
Paul K.
I had a horrible visit at the Jersey Mike's Subs @ 214 Weber Rd, Bolingbrook, IL 60440. I came into this store yesterday and placed an order and watched the team make my subs and soup that I ordered. As the girl rang me up I presented her a voucher card that was good for a free regular sub at all Jersey Mike's Chicagoland locations. The manager Samir came to the register and said that his store will not accept this voucher. I explained to him that the voucher is good at ANY Chicagoland location so why not his? He simply said that he will not accept it and I began to argue with him. I own a franchise business and we have to accept all vouchers so why is it that he wants to put up a fight and make a customer angry? I told him that I was not paying for the order I placed nor will I ever return to a Jersey Mike's location seeing you have a valid voucher for a free sub but that store manager (Samir) won't accept it. All the food that I ordered most likely ended up in the garbage and needless to say is loosing a customer for life. I hope it was worth it Samir!
(1)
Steve K.
been there 3 times, service is quick, and it's a hella of a lot better than subway !!!!!!
(4)
Lila G.
Horrible! We decided to check it out since we heard it was really good. I make a better sub....will never go here again. Expensive not worth it...bye!
(1)
Heather E.
I'm really surprised to see the low reviews. I think this is the best sub joint in Bolingbrook by far. I really like that they slice the deli meat and cheese right when you order rather than grab from a pre-made tub. Also, their bread is soooo good, much better than Jimmy John's, Poo Belly, Subway, etc. I really like that they have a mini sized sub, not too big, not too small. The employees are all very nice. There is one guy that works there that always seems to remember what the customers order...kind of gives it a mom and pop feel. I would say the only down side is the location. It's right on Weber but the strip mall it's in is a pain to get to.
(4)
Joseph P.
I have been to this place a few times and never had a problem when I go. The staff is real friendly and the food is good. They have sandwich's that you don't normally find at other places. The decorations could be a little more exciting or different. It seems to look just like any other place when you go in there.
(4)
Al S.
Have to admit that I still do go here from time to time, but only for variety's sake. I am sticking to my guns about the phony banter however, which unfortunately hasn't changed much. One of the sandwich makers is so loud with his spiel he makes the windows rattle. And yes, I'd rather go somewhere where they just make your sandwich and keep their mouths shut instead of stopping just short of giving you a "happy ending". Sorry to hear that some people evidently have to go to a friggin sandwich shop to boost their self esteem...
(3)
Chris A.
I ordered the club sub and asked for mustard instead of mayo. I didn't get any mustard. The staff was making comments about people as they were leaving. One woman ordered extra mayo and pickles and ran out to her car to get a coupon. The staff said "why didn't she just order extra everything?", which I thought was really rude of them. They made some other smart mouth comment about another customer too so I doubt I'll be back at this location. The sandwich was pretty good, even without the mustard I ordered instead of the mayo.
(3)
Daniel K.
It was great when I went to the one in Orland Park. I was taken back at how friendly everyone that worked there was. My wife said the radio was a little loud but you know what they say if it's too loud then your too old. I prefer JM over Jimmy johns or subway any day. I don't get it Mikes way because I can't stand mayonnaise and they do put a lot on it. But a simple solution would be to simply ask them not to put that much on it. It's not for everyone, that's why there's many options out there but I would definitely return.
(5)
Ben B.
I stopped in since these places are popping up all over the place. For the money I paid for a reuben, i was SEVERELY underwhelmed. It was all sauce. The bread was fluffy, but I couldn't taste it at all.... over the sauce. The pastrami seemed ok, but I couldnt taste it, over the sauce.... The saurkraut was really mild, almost like it wasnt there. Maybe it was the OVERABUNDANCE OF SAUCE! =P The staff was really chatty, but like Al S. said, its all canned scripting. For the price, I could have better food, with a million options, and a lot quicker service at subway.
(1)
Don L.
We were anxious to try this place when it first opened and we haven't been disappointed. Decent variety of sandwiches to choose from. I would still take Jimmy John's bread over Jersey Mike's bread, but I like the hot sandwich options here. I don't get my sandwiches "Mike's Way" so I can't attest to the overly generous use of sauce others have mentioned. But my Philly Cheese steak and Chicken Parm have always been delicious. Although, if I'm to be nit picky, I would prefer the red sauce on the Chicken parm sandwich to be a touch less sweet. Previous reviews have mentioned the phony attitude of the employees, and I can definitely see where they are coming from. It can be a bit much, but I generally thought the enthusiasm was earnest, especially when it came to paying attention to 8 yr old son. This is a place we work into the sandwich rotation along with Panera & Jimmy John's.
(3)
Super S.
I love Jersey MIke's. I don't have this restaurant near my home so I have to stop by on my way home from work, definitely worth the trip! The service is great. The points add up quickly for a free sandwich with the Mike's Points Card. The sandwiches are fresh and tasty!
(5)
Damon M.
My first time at this location, but the outcome is still the same. I really like the subs here. (Only had the turkey though) this to me is a great change from the same old subway sandwich and its also a healthy option. The service is quick and friendly. Two thumbs up...
(4)
Kevin K.
When you walk in here, the counter is an actual deli counter with cold meats just like one you would find at a deli. They cut the meats fresh for cold sandwiches and cook them on the spot for hot ones. I've never been disappointed. The bread isn't anything special, but at the same time you get the impression that it's just a no-frills, well-made bread. It doesn't taste like there are a lot of fillers and preservatives. There are a lot of sandwiches I haven't tried, because the ones I have tried are too good to stray away from. I usually either get a Chipotle Cheese Steak or a Club Supreme. Both subs are really good. They cook the steak fresh for each sandwich. I have a hug appetite and the giant sub is indeed giant!
(4)
Kim C.
Love, love, love!!!!!! Best place for sandwiches(better than jimmy johns). Everything is fresh and cut right in front of you. The bread is made daily and the toppings are crisp!! The staff is decent at this location. There is one guy in particular who you can tell knows what he is doing, all the others are just high school kids who have no idea what to do. The rewards program is good too which is nice. But these are definitely the best subs I have had in the area, so fresh and delicious!!! Must try!!!!!!
(5)
Jenna L.
Like when the sandwich maker's nails are so long they puncture the plastic gloves...gross.
(2)
N O.
Great sandwiches, as usual, but this location has some rude employees. There's one female employee in particular who obviously hates her job and is not a people person. I've been to this location several times and her attitude has been the same each time. Ridiculously rude. I can't believe she's allowed to serve people with that attitude.
(2)
Silk W.
If I'm in the mood for a cold sub then I'll probably be stopping by a jersey Mikes in the Chicagoland area. There are some hot stuff that I might prefer like I really enjoy Firehouse Subs but they just have a totally different menu. It's really nice to have so many sandwich options while you're working around Chicagoland suburbs and whatnot. But I really enjoy the flavor of the jersey Mikes sub when you get it Mike's Way and you add the oil and vinegar. It's just so delicious
(5)
Zach M.
much better of late. 6mo ago the service was poor, but things have been outstanding lately. fast and courteous!
(4)
Joseph P.
I have been to this place a few times and never had a problem when I go. The staff is real friendly and the food is good. They have sandwich's that you don't normally find at other places. The decorations could be a little more exciting or different. It seems to look just like any other place when you go in there.
(4)
Adam J.
As far as chain sub joints go, this is my favorite. It's clean, has a couple TV's, nice employees and most importantly the food is good. I always get the Philly steak because it's as close to authentic as you can find anywhere around. I think it's a fantastic sandwich. As far as people that don't like the chatty employees, get over yourselves. Every time I walk in this place I'm greeted with a smile and a "Hello. How are you today?". I don't care if they mean it or not. It's nice. It makes me feel welcome. I'm not the most social guy in the world, but I'll indulge the "script". They're cutting my meat and making my sandwich, the least I can do is play along. Would you rather walk into Subway or Quizno's where almost every employee seems pissed off to see you as you try to struggle through a language barrier to get a lesser sandwich made? It's amazing how people get pissed off at a company that trains their employees to be nice.
(4)
Paul K.
I had a horrible visit at the Jersey Mike's Subs @ 214 Weber Rd, Bolingbrook, IL 60440. I came into this store yesterday and placed an order and watched the team make my subs and soup that I ordered. As the girl rang me up I presented her a voucher card that was good for a free regular sub at all Jersey Mike's Chicagoland locations. The manager Samir came to the register and said that his store will not accept this voucher. I explained to him that the voucher is good at ANY Chicagoland location so why not his? He simply said that he will not accept it and I began to argue with him. I own a franchise business and we have to accept all vouchers so why is it that he wants to put up a fight and make a customer angry? I told him that I was not paying for the order I placed nor will I ever return to a Jersey Mike's location seeing you have a valid voucher for a free sub but that store manager (Samir) won't accept it. All the food that I ordered most likely ended up in the garbage and needless to say is loosing a customer for life. I hope it was worth it Samir!
(1)
Steve K.
been there 3 times, service is quick, and it's a hella of a lot better than subway !!!!!!
(4)
Lila G.
Horrible! We decided to check it out since we heard it was really good. I make a better sub....will never go here again. Expensive not worth it...bye!
(1)
Kevin K.
When you walk in here, the counter is an actual deli counter with cold meats just like one you would find at a deli. They cut the meats fresh for cold sandwiches and cook them on the spot for hot ones. I've never been disappointed. The bread isn't anything special, but at the same time you get the impression that it's just a no-frills, well-made bread. It doesn't taste like there are a lot of fillers and preservatives. There are a lot of sandwiches I haven't tried, because the ones I have tried are too good to stray away from. I usually either get a Chipotle Cheese Steak or a Club Supreme. Both subs are really good. They cook the steak fresh for each sandwich. I have a hug appetite and the giant sub is indeed giant!
(4)
Kim C.
Love, love, love!!!!!! Best place for sandwiches(better than jimmy johns). Everything is fresh and cut right in front of you. The bread is made daily and the toppings are crisp!! The staff is decent at this location. There is one guy in particular who you can tell knows what he is doing, all the others are just high school kids who have no idea what to do. The rewards program is good too which is nice. But these are definitely the best subs I have had in the area, so fresh and delicious!!! Must try!!!!!!
(5)
Jenna L.
Like when the sandwich maker's nails are so long they puncture the plastic gloves...gross.
(2)
N O.
Great sandwiches, as usual, but this location has some rude employees. There's one female employee in particular who obviously hates her job and is not a people person. I've been to this location several times and her attitude has been the same each time. Ridiculously rude. I can't believe she's allowed to serve people with that attitude.
(2)
Silk W.
If I'm in the mood for a cold sub then I'll probably be stopping by a jersey Mikes in the Chicagoland area. There are some hot stuff that I might prefer like I really enjoy Firehouse Subs but they just have a totally different menu. It's really nice to have so many sandwich options while you're working around Chicagoland suburbs and whatnot. But I really enjoy the flavor of the jersey Mikes sub when you get it Mike's Way and you add the oil and vinegar. It's just so delicious
(5)
Zach M.
much better of late. 6mo ago the service was poor, but things have been outstanding lately. fast and courteous!
(4)
Fabian P.
Horrible service and to top it off the girl making out sandwiches gave us a crazy attitude and kept rolling her eyes like she really hated her job. Never going there again. Bolingbrook jersey mikes is by far the worst I've ever been to.
(1)
Tish S.
You won't find a better sandwich in Bolingbrook. Fresh ingredients sliced right in front of you. There's a great variety of hot and cold sandwiches, plus chips, soups, sodas and more. Friendly staff and a clean establishment. Their rewards program is pretty good. This location is also a loyal supporter of Bolingbrook High School and their activities.
(5)
Daniel K.
It was great when I went to the one in Orland Park. I was taken back at how friendly everyone that worked there was. My wife said the radio was a little loud but you know what they say if it's too loud then your too old. I prefer JM over Jimmy johns or subway any day. I don't get it Mikes way because I can't stand mayonnaise and they do put a lot on it. But a simple solution would be to simply ask them not to put that much on it. It's not for everyone, that's why there's many options out there but I would definitely return.
(5)
Chris A.
I ordered the club sub and asked for mustard instead of mayo. I didn't get any mustard. The staff was making comments about people as they were leaving. One woman ordered extra mayo and pickles and ran out to her car to get a coupon. The staff said "why didn't she just order extra everything?", which I thought was really rude of them. They made some other smart mouth comment about another customer too so I doubt I'll be back at this location. The sandwich was pretty good, even without the mustard I ordered instead of the mayo.
(3)
Damon M.
My first time at this location, but the outcome is still the same. I really like the subs here. (Only had the turkey though) this to me is a great change from the same old subway sandwich and its also a healthy option. The service is quick and friendly. Two thumbs up...
(4)
Michelle H.
Not understanding the hype going on about this place. I was told by quite a few people that Jersey Mike's was the best sub shop out there, and that I needed to try it. Here is the breakdown of Jersey Mike's in my hierarchy of chain sub shops: A little bit Above Subway, way, way way, above the crap they churn out at Jimmy Johns, but this place cannot hold a candle to my love of Potbelly's. I went during a busy lunch period, but there were about fifteen employees behind the counter, so everything was running smoothly, and the line was moving rather quickly. That was the only major positive of my visit. I ordered a roast beef sub with onions, pickles, seasoning, and their signature vinegar and oil. They make a big production out of shaking all this vinegar and oil onto your sub, but in the end, it really lacks any sort of flavor; just adds a bunch of moisture to the bread, which causes it to become a little soggy. The sandwich, like I said, was just really blah. The best part about it, was they actually use real deli roast beef; you could actually see the grains of the meat, instead of the smooth processed shit at other places (yeah, Arby's, I'm calling you out!) While at the register, the cashier was pushing everyone to sign up for some e-discount sort of club, so I did. What the hell could it hurt? Well, halfway through lunch, my inbox is blowing up with at least five emails from this joint. I know it was not the fault of the restaurant, but it also took me two months to get off their frigging email list. I really cannot say that I would be back here, since Potbelly's is right across town. If I did, perhaps I would have better luck with one of their hot, toasted subs. The Reuben looked like it could be promising.
(2)
Mariano G.
I tried the place once and the sandwich was very good! I need to try more of the menu
(4)
Anthony G.
I have visited this store several times. The chain itself is very good. We would always stop at the Naperville one and it was always great. When this one opened we were excited. We love subs but this store was like a subway. Less meat and more lettuce. Uggg.. I would recommend traveling the extra 15 minutes to the naperville store... more meat for the cost.
(1)
Don L.
We were anxious to try this place when it first opened and we haven't been disappointed. Decent variety of sandwiches to choose from. I would still take Jimmy John's bread over Jersey Mike's bread, but I like the hot sandwich options here. I don't get my sandwiches "Mike's Way" so I can't attest to the overly generous use of sauce others have mentioned. But my Philly Cheese steak and Chicken Parm have always been delicious. Although, if I'm to be nit picky, I would prefer the red sauce on the Chicken parm sandwich to be a touch less sweet. Previous reviews have mentioned the phony attitude of the employees, and I can definitely see where they are coming from. It can be a bit much, but I generally thought the enthusiasm was earnest, especially when it came to paying attention to 8 yr old son. This is a place we work into the sandwich rotation along with Panera & Jimmy John's.
(3)
Super S.
I love Jersey MIke's. I don't have this restaurant near my home so I have to stop by on my way home from work, definitely worth the trip! The service is great. The points add up quickly for a free sandwich with the Mike's Points Card. The sandwiches are fresh and tasty!
(5)
Andy B.
Fresh sliced meat makes all the difference, great subs!
(5)
Al S.
Have to admit that I still do go here from time to time, but only for variety's sake. I am sticking to my guns about the phony banter however, which unfortunately hasn't changed much. One of the sandwich makers is so loud with his spiel he makes the windows rattle. And yes, I'd rather go somewhere where they just make your sandwich and keep their mouths shut instead of stopping just short of giving you a "happy ending". Sorry to hear that some people evidently have to go to a friggin sandwich shop to boost their self esteem...
(3)
Brian D.
This place is great. Staff is super friendly and sincere. There is one guy that always remembers what I usually order (even if it's been months since I've been in). Ask them about their secret sandwiches that aren't on the menu! I get the number 4.
(5)
Heather E.
I'm really surprised to see the low reviews. I think this is the best sub joint in Bolingbrook by far. I really like that they slice the deli meat and cheese right when you order rather than grab from a pre-made tub. Also, their bread is soooo good, much better than Jimmy John's, Poo Belly, Subway, etc. I really like that they have a mini sized sub, not too big, not too small. The employees are all very nice. There is one guy that works there that always seems to remember what the customers order...kind of gives it a mom and pop feel. I would say the only down side is the location. It's right on Weber but the strip mall it's in is a pain to get to.
(4)
Ben B.
I stopped in since these places are popping up all over the place. For the money I paid for a reuben, i was SEVERELY underwhelmed. It was all sauce. The bread was fluffy, but I couldn't taste it at all.... over the sauce. The pastrami seemed ok, but I couldnt taste it, over the sauce.... The saurkraut was really mild, almost like it wasnt there. Maybe it was the OVERABUNDANCE OF SAUCE! =P The staff was really chatty, but like Al S. said, its all canned scripting. For the price, I could have better food, with a million options, and a lot quicker service at subway.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : No Drive-Thru : No Caters : Yes
Fabian P.
Horrible service and to top it off the girl making out sandwiches gave us a crazy attitude and kept rolling her eyes like she really hated her job. Never going there again. Bolingbrook jersey mikes is by far the worst I've ever been to.
(1)Michelle H.
Not understanding the hype going on about this place. I was told by quite a few people that Jersey Mike's was the best sub shop out there, and that I needed to try it. Here is the breakdown of Jersey Mike's in my hierarchy of chain sub shops: A little bit Above Subway, way, way way, above the crap they churn out at Jimmy Johns, but this place cannot hold a candle to my love of Potbelly's. I went during a busy lunch period, but there were about fifteen employees behind the counter, so everything was running smoothly, and the line was moving rather quickly. That was the only major positive of my visit. I ordered a roast beef sub with onions, pickles, seasoning, and their signature vinegar and oil. They make a big production out of shaking all this vinegar and oil onto your sub, but in the end, it really lacks any sort of flavor; just adds a bunch of moisture to the bread, which causes it to become a little soggy. The sandwich, like I said, was just really blah. The best part about it, was they actually use real deli roast beef; you could actually see the grains of the meat, instead of the smooth processed shit at other places (yeah, Arby's, I'm calling you out!) While at the register, the cashier was pushing everyone to sign up for some e-discount sort of club, so I did. What the hell could it hurt? Well, halfway through lunch, my inbox is blowing up with at least five emails from this joint. I know it was not the fault of the restaurant, but it also took me two months to get off their frigging email list. I really cannot say that I would be back here, since Potbelly's is right across town. If I did, perhaps I would have better luck with one of their hot, toasted subs. The Reuben looked like it could be promising.
(2)Mariano G.
I tried the place once and the sandwich was very good! I need to try more of the menu
(4)Andy B.
Fresh sliced meat makes all the difference, great subs!
(5)Tish S.
You won't find a better sandwich in Bolingbrook. Fresh ingredients sliced right in front of you. There's a great variety of hot and cold sandwiches, plus chips, soups, sodas and more. Friendly staff and a clean establishment. Their rewards program is pretty good. This location is also a loyal supporter of Bolingbrook High School and their activities.
(5)Anthony G.
I have visited this store several times. The chain itself is very good. We would always stop at the Naperville one and it was always great. When this one opened we were excited. We love subs but this store was like a subway. Less meat and more lettuce. Uggg.. I would recommend traveling the extra 15 minutes to the naperville store... more meat for the cost.
(1)Brian D.
This place is great. Staff is super friendly and sincere. There is one guy that always remembers what I usually order (even if it's been months since I've been in). Ask them about their secret sandwiches that aren't on the menu! I get the number 4.
(5)Adam J.
As far as chain sub joints go, this is my favorite. It's clean, has a couple TV's, nice employees and most importantly the food is good. I always get the Philly steak because it's as close to authentic as you can find anywhere around. I think it's a fantastic sandwich. As far as people that don't like the chatty employees, get over yourselves. Every time I walk in this place I'm greeted with a smile and a "Hello. How are you today?". I don't care if they mean it or not. It's nice. It makes me feel welcome. I'm not the most social guy in the world, but I'll indulge the "script". They're cutting my meat and making my sandwich, the least I can do is play along. Would you rather walk into Subway or Quizno's where almost every employee seems pissed off to see you as you try to struggle through a language barrier to get a lesser sandwich made? It's amazing how people get pissed off at a company that trains their employees to be nice.
(4)Paul K.
I had a horrible visit at the Jersey Mike's Subs @ 214 Weber Rd, Bolingbrook, IL 60440. I came into this store yesterday and placed an order and watched the team make my subs and soup that I ordered. As the girl rang me up I presented her a voucher card that was good for a free regular sub at all Jersey Mike's Chicagoland locations. The manager Samir came to the register and said that his store will not accept this voucher. I explained to him that the voucher is good at ANY Chicagoland location so why not his? He simply said that he will not accept it and I began to argue with him. I own a franchise business and we have to accept all vouchers so why is it that he wants to put up a fight and make a customer angry? I told him that I was not paying for the order I placed nor will I ever return to a Jersey Mike's location seeing you have a valid voucher for a free sub but that store manager (Samir) won't accept it. All the food that I ordered most likely ended up in the garbage and needless to say is loosing a customer for life. I hope it was worth it Samir!
(1)Steve K.
been there 3 times, service is quick, and it's a hella of a lot better than subway !!!!!!
(4)Lila G.
Horrible! We decided to check it out since we heard it was really good. I make a better sub....will never go here again. Expensive not worth it...bye!
(1)Heather E.
I'm really surprised to see the low reviews. I think this is the best sub joint in Bolingbrook by far. I really like that they slice the deli meat and cheese right when you order rather than grab from a pre-made tub. Also, their bread is soooo good, much better than Jimmy John's, Poo Belly, Subway, etc. I really like that they have a mini sized sub, not too big, not too small. The employees are all very nice. There is one guy that works there that always seems to remember what the customers order...kind of gives it a mom and pop feel. I would say the only down side is the location. It's right on Weber but the strip mall it's in is a pain to get to.
(4)Joseph P.
I have been to this place a few times and never had a problem when I go. The staff is real friendly and the food is good. They have sandwich's that you don't normally find at other places. The decorations could be a little more exciting or different. It seems to look just like any other place when you go in there.
(4)Al S.
Have to admit that I still do go here from time to time, but only for variety's sake. I am sticking to my guns about the phony banter however, which unfortunately hasn't changed much. One of the sandwich makers is so loud with his spiel he makes the windows rattle. And yes, I'd rather go somewhere where they just make your sandwich and keep their mouths shut instead of stopping just short of giving you a "happy ending". Sorry to hear that some people evidently have to go to a friggin sandwich shop to boost their self esteem...
(3)Chris A.
I ordered the club sub and asked for mustard instead of mayo. I didn't get any mustard. The staff was making comments about people as they were leaving. One woman ordered extra mayo and pickles and ran out to her car to get a coupon. The staff said "why didn't she just order extra everything?", which I thought was really rude of them. They made some other smart mouth comment about another customer too so I doubt I'll be back at this location. The sandwich was pretty good, even without the mustard I ordered instead of the mayo.
(3)Daniel K.
It was great when I went to the one in Orland Park. I was taken back at how friendly everyone that worked there was. My wife said the radio was a little loud but you know what they say if it's too loud then your too old. I prefer JM over Jimmy johns or subway any day. I don't get it Mikes way because I can't stand mayonnaise and they do put a lot on it. But a simple solution would be to simply ask them not to put that much on it. It's not for everyone, that's why there's many options out there but I would definitely return.
(5)Ben B.
I stopped in since these places are popping up all over the place. For the money I paid for a reuben, i was SEVERELY underwhelmed. It was all sauce. The bread was fluffy, but I couldn't taste it at all.... over the sauce. The pastrami seemed ok, but I couldnt taste it, over the sauce.... The saurkraut was really mild, almost like it wasnt there. Maybe it was the OVERABUNDANCE OF SAUCE! =P The staff was really chatty, but like Al S. said, its all canned scripting. For the price, I could have better food, with a million options, and a lot quicker service at subway.
(1)Don L.
We were anxious to try this place when it first opened and we haven't been disappointed. Decent variety of sandwiches to choose from. I would still take Jimmy John's bread over Jersey Mike's bread, but I like the hot sandwich options here. I don't get my sandwiches "Mike's Way" so I can't attest to the overly generous use of sauce others have mentioned. But my Philly Cheese steak and Chicken Parm have always been delicious. Although, if I'm to be nit picky, I would prefer the red sauce on the Chicken parm sandwich to be a touch less sweet. Previous reviews have mentioned the phony attitude of the employees, and I can definitely see where they are coming from. It can be a bit much, but I generally thought the enthusiasm was earnest, especially when it came to paying attention to 8 yr old son. This is a place we work into the sandwich rotation along with Panera & Jimmy John's.
(3)Super S.
I love Jersey MIke's. I don't have this restaurant near my home so I have to stop by on my way home from work, definitely worth the trip! The service is great. The points add up quickly for a free sandwich with the Mike's Points Card. The sandwiches are fresh and tasty!
(5)Damon M.
My first time at this location, but the outcome is still the same. I really like the subs here. (Only had the turkey though) this to me is a great change from the same old subway sandwich and its also a healthy option. The service is quick and friendly. Two thumbs up...
(4)Kevin K.
When you walk in here, the counter is an actual deli counter with cold meats just like one you would find at a deli. They cut the meats fresh for cold sandwiches and cook them on the spot for hot ones. I've never been disappointed. The bread isn't anything special, but at the same time you get the impression that it's just a no-frills, well-made bread. It doesn't taste like there are a lot of fillers and preservatives. There are a lot of sandwiches I haven't tried, because the ones I have tried are too good to stray away from. I usually either get a Chipotle Cheese Steak or a Club Supreme. Both subs are really good. They cook the steak fresh for each sandwich. I have a hug appetite and the giant sub is indeed giant!
(4)Kim C.
Love, love, love!!!!!! Best place for sandwiches(better than jimmy johns). Everything is fresh and cut right in front of you. The bread is made daily and the toppings are crisp!! The staff is decent at this location. There is one guy in particular who you can tell knows what he is doing, all the others are just high school kids who have no idea what to do. The rewards program is good too which is nice. But these are definitely the best subs I have had in the area, so fresh and delicious!!! Must try!!!!!!
(5)Jenna L.
Like when the sandwich maker's nails are so long they puncture the plastic gloves...gross.
(2)N O.
Great sandwiches, as usual, but this location has some rude employees. There's one female employee in particular who obviously hates her job and is not a people person. I've been to this location several times and her attitude has been the same each time. Ridiculously rude. I can't believe she's allowed to serve people with that attitude.
(2)Silk W.
If I'm in the mood for a cold sub then I'll probably be stopping by a jersey Mikes in the Chicagoland area. There are some hot stuff that I might prefer like I really enjoy Firehouse Subs but they just have a totally different menu. It's really nice to have so many sandwich options while you're working around Chicagoland suburbs and whatnot. But I really enjoy the flavor of the jersey Mikes sub when you get it Mike's Way and you add the oil and vinegar. It's just so delicious
(5)Zach M.
much better of late. 6mo ago the service was poor, but things have been outstanding lately. fast and courteous!
(4)Joseph P.
I have been to this place a few times and never had a problem when I go. The staff is real friendly and the food is good. They have sandwich's that you don't normally find at other places. The decorations could be a little more exciting or different. It seems to look just like any other place when you go in there.
(4)Adam J.
As far as chain sub joints go, this is my favorite. It's clean, has a couple TV's, nice employees and most importantly the food is good. I always get the Philly steak because it's as close to authentic as you can find anywhere around. I think it's a fantastic sandwich. As far as people that don't like the chatty employees, get over yourselves. Every time I walk in this place I'm greeted with a smile and a "Hello. How are you today?". I don't care if they mean it or not. It's nice. It makes me feel welcome. I'm not the most social guy in the world, but I'll indulge the "script". They're cutting my meat and making my sandwich, the least I can do is play along. Would you rather walk into Subway or Quizno's where almost every employee seems pissed off to see you as you try to struggle through a language barrier to get a lesser sandwich made? It's amazing how people get pissed off at a company that trains their employees to be nice.
(4)Paul K.
I had a horrible visit at the Jersey Mike's Subs @ 214 Weber Rd, Bolingbrook, IL 60440. I came into this store yesterday and placed an order and watched the team make my subs and soup that I ordered. As the girl rang me up I presented her a voucher card that was good for a free regular sub at all Jersey Mike's Chicagoland locations. The manager Samir came to the register and said that his store will not accept this voucher. I explained to him that the voucher is good at ANY Chicagoland location so why not his? He simply said that he will not accept it and I began to argue with him. I own a franchise business and we have to accept all vouchers so why is it that he wants to put up a fight and make a customer angry? I told him that I was not paying for the order I placed nor will I ever return to a Jersey Mike's location seeing you have a valid voucher for a free sub but that store manager (Samir) won't accept it. All the food that I ordered most likely ended up in the garbage and needless to say is loosing a customer for life. I hope it was worth it Samir!
(1)Steve K.
been there 3 times, service is quick, and it's a hella of a lot better than subway !!!!!!
(4)Lila G.
Horrible! We decided to check it out since we heard it was really good. I make a better sub....will never go here again. Expensive not worth it...bye!
(1)Kevin K.
When you walk in here, the counter is an actual deli counter with cold meats just like one you would find at a deli. They cut the meats fresh for cold sandwiches and cook them on the spot for hot ones. I've never been disappointed. The bread isn't anything special, but at the same time you get the impression that it's just a no-frills, well-made bread. It doesn't taste like there are a lot of fillers and preservatives. There are a lot of sandwiches I haven't tried, because the ones I have tried are too good to stray away from. I usually either get a Chipotle Cheese Steak or a Club Supreme. Both subs are really good. They cook the steak fresh for each sandwich. I have a hug appetite and the giant sub is indeed giant!
(4)Kim C.
Love, love, love!!!!!! Best place for sandwiches(better than jimmy johns). Everything is fresh and cut right in front of you. The bread is made daily and the toppings are crisp!! The staff is decent at this location. There is one guy in particular who you can tell knows what he is doing, all the others are just high school kids who have no idea what to do. The rewards program is good too which is nice. But these are definitely the best subs I have had in the area, so fresh and delicious!!! Must try!!!!!!
(5)Jenna L.
Like when the sandwich maker's nails are so long they puncture the plastic gloves...gross.
(2)N O.
Great sandwiches, as usual, but this location has some rude employees. There's one female employee in particular who obviously hates her job and is not a people person. I've been to this location several times and her attitude has been the same each time. Ridiculously rude. I can't believe she's allowed to serve people with that attitude.
(2)Silk W.
If I'm in the mood for a cold sub then I'll probably be stopping by a jersey Mikes in the Chicagoland area. There are some hot stuff that I might prefer like I really enjoy Firehouse Subs but they just have a totally different menu. It's really nice to have so many sandwich options while you're working around Chicagoland suburbs and whatnot. But I really enjoy the flavor of the jersey Mikes sub when you get it Mike's Way and you add the oil and vinegar. It's just so delicious
(5)Zach M.
much better of late. 6mo ago the service was poor, but things have been outstanding lately. fast and courteous!
(4)Fabian P.
Horrible service and to top it off the girl making out sandwiches gave us a crazy attitude and kept rolling her eyes like she really hated her job. Never going there again. Bolingbrook jersey mikes is by far the worst I've ever been to.
(1)Tish S.
You won't find a better sandwich in Bolingbrook. Fresh ingredients sliced right in front of you. There's a great variety of hot and cold sandwiches, plus chips, soups, sodas and more. Friendly staff and a clean establishment. Their rewards program is pretty good. This location is also a loyal supporter of Bolingbrook High School and their activities.
(5)Daniel K.
It was great when I went to the one in Orland Park. I was taken back at how friendly everyone that worked there was. My wife said the radio was a little loud but you know what they say if it's too loud then your too old. I prefer JM over Jimmy johns or subway any day. I don't get it Mikes way because I can't stand mayonnaise and they do put a lot on it. But a simple solution would be to simply ask them not to put that much on it. It's not for everyone, that's why there's many options out there but I would definitely return.
(5)Chris A.
I ordered the club sub and asked for mustard instead of mayo. I didn't get any mustard. The staff was making comments about people as they were leaving. One woman ordered extra mayo and pickles and ran out to her car to get a coupon. The staff said "why didn't she just order extra everything?", which I thought was really rude of them. They made some other smart mouth comment about another customer too so I doubt I'll be back at this location. The sandwich was pretty good, even without the mustard I ordered instead of the mayo.
(3)Damon M.
My first time at this location, but the outcome is still the same. I really like the subs here. (Only had the turkey though) this to me is a great change from the same old subway sandwich and its also a healthy option. The service is quick and friendly. Two thumbs up...
(4)Michelle H.
Not understanding the hype going on about this place. I was told by quite a few people that Jersey Mike's was the best sub shop out there, and that I needed to try it. Here is the breakdown of Jersey Mike's in my hierarchy of chain sub shops: A little bit Above Subway, way, way way, above the crap they churn out at Jimmy Johns, but this place cannot hold a candle to my love of Potbelly's. I went during a busy lunch period, but there were about fifteen employees behind the counter, so everything was running smoothly, and the line was moving rather quickly. That was the only major positive of my visit. I ordered a roast beef sub with onions, pickles, seasoning, and their signature vinegar and oil. They make a big production out of shaking all this vinegar and oil onto your sub, but in the end, it really lacks any sort of flavor; just adds a bunch of moisture to the bread, which causes it to become a little soggy. The sandwich, like I said, was just really blah. The best part about it, was they actually use real deli roast beef; you could actually see the grains of the meat, instead of the smooth processed shit at other places (yeah, Arby's, I'm calling you out!) While at the register, the cashier was pushing everyone to sign up for some e-discount sort of club, so I did. What the hell could it hurt? Well, halfway through lunch, my inbox is blowing up with at least five emails from this joint. I know it was not the fault of the restaurant, but it also took me two months to get off their frigging email list. I really cannot say that I would be back here, since Potbelly's is right across town. If I did, perhaps I would have better luck with one of their hot, toasted subs. The Reuben looked like it could be promising.
(2)Mariano G.
I tried the place once and the sandwich was very good! I need to try more of the menu
(4)Anthony G.
I have visited this store several times. The chain itself is very good. We would always stop at the Naperville one and it was always great. When this one opened we were excited. We love subs but this store was like a subway. Less meat and more lettuce. Uggg.. I would recommend traveling the extra 15 minutes to the naperville store... more meat for the cost.
(1)Don L.
We were anxious to try this place when it first opened and we haven't been disappointed. Decent variety of sandwiches to choose from. I would still take Jimmy John's bread over Jersey Mike's bread, but I like the hot sandwich options here. I don't get my sandwiches "Mike's Way" so I can't attest to the overly generous use of sauce others have mentioned. But my Philly Cheese steak and Chicken Parm have always been delicious. Although, if I'm to be nit picky, I would prefer the red sauce on the Chicken parm sandwich to be a touch less sweet. Previous reviews have mentioned the phony attitude of the employees, and I can definitely see where they are coming from. It can be a bit much, but I generally thought the enthusiasm was earnest, especially when it came to paying attention to 8 yr old son. This is a place we work into the sandwich rotation along with Panera & Jimmy John's.
(3)Super S.
I love Jersey MIke's. I don't have this restaurant near my home so I have to stop by on my way home from work, definitely worth the trip! The service is great. The points add up quickly for a free sandwich with the Mike's Points Card. The sandwiches are fresh and tasty!
(5)Andy B.
Fresh sliced meat makes all the difference, great subs!
(5)Al S.
Have to admit that I still do go here from time to time, but only for variety's sake. I am sticking to my guns about the phony banter however, which unfortunately hasn't changed much. One of the sandwich makers is so loud with his spiel he makes the windows rattle. And yes, I'd rather go somewhere where they just make your sandwich and keep their mouths shut instead of stopping just short of giving you a "happy ending". Sorry to hear that some people evidently have to go to a friggin sandwich shop to boost their self esteem...
(3)Brian D.
This place is great. Staff is super friendly and sincere. There is one guy that always remembers what I usually order (even if it's been months since I've been in). Ask them about their secret sandwiches that aren't on the menu! I get the number 4.
(5)Heather E.
I'm really surprised to see the low reviews. I think this is the best sub joint in Bolingbrook by far. I really like that they slice the deli meat and cheese right when you order rather than grab from a pre-made tub. Also, their bread is soooo good, much better than Jimmy John's, Poo Belly, Subway, etc. I really like that they have a mini sized sub, not too big, not too small. The employees are all very nice. There is one guy that works there that always seems to remember what the customers order...kind of gives it a mom and pop feel. I would say the only down side is the location. It's right on Weber but the strip mall it's in is a pain to get to.
(4)Ben B.
I stopped in since these places are popping up all over the place. For the money I paid for a reuben, i was SEVERELY underwhelmed. It was all sauce. The bread was fluffy, but I couldn't taste it at all.... over the sauce. The pastrami seemed ok, but I couldnt taste it, over the sauce.... The saurkraut was really mild, almost like it wasnt there. Maybe it was the OVERABUNDANCE OF SAUCE! =P The staff was really chatty, but like Al S. said, its all canned scripting. For the price, I could have better food, with a million options, and a lot quicker service at subway.
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