Hard Rock Café Menu

  • Starters
  • Entrees
  • Smokehouse
  • Sides
  • Burgers
  • Sandwiches
  • Salads
  • Desserts

Healthy Meal suggestions for Hard Rock Café

  • Starters
  • Entrees
  • Smokehouse
  • Sides
  • Burgers
  • Sandwiches
  • Salads
  • Desserts

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  • Erica W.

    This is my first time to Hard Rock Cafe. The last time I've been to this restaurant is when they used to be located on Kapiolani Boulevard. And I have to admit, I am impressed by this particular location. The inside rocks with plenty of seating, and bright interior. Given I went during the day, so with the big doors open to the lanai seating area and sun shining in, indoors did seem bright (but not in the annoying bright light I can't even see what I'm doing type). The employees are really nice. I happened to go on a day where there was a battle of the bands and I arrived when the last band was playing. There is definitely live music here, but sitting indoors the music was kinda of loud. I don't know if the live music is always this super loud (could have been the type of music being played and how close I was sitting to the stage). I tried a chicken chopped salad and it was excellent. Probably by far the best salad I had. Besides the obvious chicken and lettuce, there was pecans, avocados, tomatoes, and bacon, topped with a vinegrette dressing. The dressing was not overpowering at all (i.e. salad drenched in it, therefore making it a soup and not really a salad). My mom had a turkey burger and was impressed with it. This burger came with a side salad with your choice of dressing. My father was on a burger kick and tried one topped with lettuce, tomoatoe and bacon. My dad asked for medium rare and instead got well done. My dad didn't send it back but instead just ate the burger. This came with a side of fries. I tried a bite and thought it was good but my dad was not impressed. I'll definitely come back again but only if I happen to be in the area as I am not a fan of fighting the tourist crowd in Waikiki to get to this restaurant.

    (4)
  • Scott N.

    PROS: -KAMAAINA DISCOUNT 15%!!! Wooot. You tourists betta go get hawaiian citizenship. -Loud music playing non stop and live bands twice a day. And its not shetty songs either although I do remember they played Britney Spears. -wave of guitars looks cool and the blue wave behind the bar with the hanging TVs had me in a trance the entire night. Also the rock n roll memorabilia all over the walls are cool to look at. -they single you out if you are celebrating an occasion. Get a free chocolate something in a glass with whipped whatever. -service is great -they refill waters promptly -the food everyone else got looked good (burgers, salads) CONS: -Loud music means you cant hear anything anyone is saying unless you talk loud. -The ribs were supposed to be "fall off the bone" but instead they were "dried to the bone" pretty disappointing. -Kinda dark too. Dont wear sunglasses. -candles on tables are FAKE!!! Lol OVERALL: Place looks cool. I would go back for someone elses birfday. Probably wouldnt get the ribs though.

    (4)
  • Petra S.

    I rarely go to chains when vacationing but I remember Hard Rock serves up some of the best burgers in the area and it was nice to drop by during happy hour for some cocktails. I ended up getting the original burger while my hubby tried the local burgers, both on Hawaiian sweet buns. I highly, recommend for those times during your vacation where you just feel like going to a cooler and more hip chain! ;)

    (4)
  • Joel D.

    Came here on the night of Christmas Eve with my significant other, surprisingly busy but the wait was no longer than 5 minutes. Got a booth near the band stage, which was great because "Streetlight Cadence" was playing that night. We're local to the area so of course with much aloha, we were greeted like tourists, which was a great thing. I liked the live music, as I listen to different bands almost every night *wink*, but this was the first time my S/O (significant other if you haven't figured yet) stopped by the Hard Rock. I told her about the band, let her listen to a couple samples before we got to the Cafe. All I could say was that she fell in love with the way they played the songs, whether they were covers or originals. Her favorite one, "Canon in D" if I remember. Onto the food and experience. Service was great! Our waiter explained to us how it worked, because we were fairly new to the whole restaurant experience. It could actually be our first time legitly eating in a restaurant ourselves. Our server Jon, if I remember correctly, was awesome! We said what we wanted, and he did the correct thing by making suggestions to us. We wanted 5 plates, but he suggested to have 3 only, which was the Jumbo Combo, Pulled Pork, and Fiesta Burger (I think that was the one). He told us that the 5 things we were gonna order would have been too much, boy he was correct on that. The Jumbo Combo was great, lots of choices for first timers to try out. We personally liked the Chicken Tenders and that Spinach Parmesan dip. The a sandwiches were great too, but my S/O was too full to finish it. Wasn't able to get a tour of the memorabilia, mostly because we were too full to even take a tour XD Retail was great as well, assisting my S/O with getting a shirt on the top shelf that she couldn't reach for while I was on the other side of the Rock Shop looking at the pins. Lots of pins I'd have to say, some interesting, and others that seem like it has a story behind it. If we could rate over 5 stars, they deserve 6. Sorry if my review got lengthy, just loved the experience.

    (5)
  • Roman B.

    Had one of their world tour burgers and fries, it was one of the best burgers I've had, if your a burger lover, you have to come here, best ever, fill you up really good.

    (5)
  • Paul C.

    Okay what happened???? My trio platter was 1/2 hot 1/2 cold. BUT! the manager brought be out a fresh set if ribs? All I asked was to hear these ones up. The wings that we ordered were a bit bloody. But again the manager accommodated. I like the place. Atmosphere is touristy.

    (4)
  • Suzanne T.

    First off, I'm biased - I love cheesy chain restaurants! I love the rock theme going on in these, and the loud music, and all the fun paraphernalia to look at while you're waiting. I've been to a few HRCs around the world and they're all very similar. I used to go to our Honolulu HRC a lot when it was at its old location, but it took me awhile to finally go to the new one in Waikiki. I went with a party of four on a week night. We had drinks at the bar while we waited. Good conversation made the time fly by so I have no idea how long we waited for a table. It's just a fun place. The food wasn't the best, but the drinks were good, the music was loud (and later there was a live band, which was great), and our server, Brooklyn, was fantastic. She was gorgeous and sarcastic and funny and made our evening that much better. I would definitely go there again if I was in the area. Too bad Waikiki is such a PITA.

    (4)
  • Melissa W.

    Great fish tacos and great staff ! Annual tradition of going at least twice while here!

    (5)
  • Christopher S.

    Always with solid food, this 2nd story bar restaurant has blaring rock and roll and a ceiling filled with guitars. Happy hour is 3-7 and 9-close. Burgers and American fare, averaging $15 per plate. Get here early, there is always a wait (20 minutes to an hour). If you want American fare, this is the spot!

    (4)
  • Greg K.

    I love this place. Dishes are not too expensive for Waikiki, and the food is delicious. View is on the city and not the empty void of endless ocean. Friendly servers, good music, and great atmosphere. Decorations add character, and the wall/ceiling of guitars looks cool. The seating area itself is of impressive size, and the waiters and waitresses are fun to chat with. I ate here 3 times during my 10 day stay in Oahu. Terrific place, and I will return. It can be loud. Know that going in. It's the Hard Rock Cafe.

    (5)
  • Riss R.

    Yikes. Not good. Went here for a company function. The place is done up nicely, cool bar and like the live music. But the food was not good. I tried the ribs, which were so dry and the cole slaw had a very vinegary flavor, almost sour. That's not really why I am giving a 2 star review. My company dropped a lot of money for this function and while some of us were still eating, the staff began taking our plates away while we were eating, saying that there is another party that needs this table. WTH! SO RUDE! So you take my unfinished dessert away and kick me out?

    (2)
  • Erin T.

    When you're on vacation- or extended work travel like us- it's always nice to have a slice of home after eating 'different stuff' for a while. This Hard Rock is just like all the rest...which is a good thing. Consistent American fare, friendly service, reasonable prices for Waikiki standards...Great convenient location with a good open air atmosphere, although the wait is long if you're after about 6p. Good local guy playing the night we were there. Would definitely come back again when we've got the craving for some good 'ol Americana!

    (4)
  • Jochael H.

    Great happy hour, great music, great food, and great view! Only downside is the overpriced souvenirs, but that's to be expected as it is a hard rock cafe.

    (3)
  • Millie A.

    We went in for a birthday celebration for my husband & we had an amazing time! For a group of 16 our waitresses were very patient & our food was very yummy. We will definitely be back..

    (5)
  • Russel M.

    FIrst off, Not all Hard Rocks are the Same. The Waikiki location is really hopping year round. We enjoy the HH drink specials and Live Entertainment. Parking Validation is available but still $6- . Better idea is to park at the Royal Hawaiian Center and walk over. Of course get validated at an ABC Store or anywhere else.

    (4)
  • Danielle D.

    This place has a great atmosphere, awesome live music, friendly staff and large drinks. But the food was horrible. I had a plate of potato skins which were greasy and limp. My husband's steak was rubbery and flavorless, even with a pat of flavored butter on top. The mashed potatoes were doused in an unappealing gravy. We won't be heading back here unless it's just a round of beers and a show.

    (1)
  • Kim M.

    I went to Hard Rock yesterday for lunch with one of my gfs. The food ranges from good to great. Service yesterday was top-notch and thankfully super quick! (We were on a time crunch.) The manager even came by to holler, and check to make sure we were feelin' all "fat and sassy." And we were. Our server was very personable and had recommended some drinks and modifiers to our meal. I'm super glad we listened and got our Balsamic Tomato Bruschetta with some avocado: BALSAMIC TOMATO BRUSCHETTA yelp.com/biz_photos/X-r1… Fresh diced Roma tomatoes marinated with chopped garlic, fresh basil and aged Balsamic vinegar on olive oil toasted sliced Ciabatta bread. Topped with parsley, grated Romano, shaved Parmesan cheese, and some added avocado slices. Excellent! A little pricy, almost $14, but I'd order it again. GOAT CHEESE CHICKEN SALAD SANDWICH yelp.com/biz_photos/X-r1… Not your average chicken salad sandwich. This sammie is made with poached chicken, celery and green onion; tossed in a light citrus mayo with Dijon mustard and dill; topped with cranberries and goat cheese, on a hoagie roll. I didn't really taste must citrus in the mayo, but I did appreciate the dill and slight sweetness from the dried cranberries. The goat cheese was a nice creative twist on such a classic favorite. It came with a choice of fresh fruit or salad; I chose the side salad, as I always do. Overall, this sandwich was very good and creative. CALIFORNIA BURGER yelp.com/biz_photos/X-r1… With cucumber? Already not my favorite, but the guacamole was good. I also liked the mild Monterey Jack cheese. I probably wouldn't ever order this bc of the disagreement I have with the flavor of cucumber... But for those of you who may like, or even love, the taste of cucumber, go for it. HURRICANE In short, this drink consists of orange, mango, pine, rum, amaretto, and grenadine. Our server recommended this drink, as it's one of her favorites. It was definitely on the sweeter side, but still tasty and drinkable. It tastes like some sort of candy... And it came with a pint glass! We just had to take our lunch receipt downstairs to the shop cashier. SERVICE Service is absolutely spot on. Our server was quick and very thorough. And she had a great memory! I also really appreciated the fact that the manager came by to check on us. Awesome job, Hard Rock. You know what you're doing. VERDICT 4 Yelp Stars I'd eat at Hard Rock for more of that delicious Balsamic Tomato Bruschetta and the prompt service if I were in the area, but the location for me is kind of a bummer. If/when I'm in the area, Hard Rock will definitely be on my list of dining spots to go to. The food here is good, but a little on the pricy side... (It IS Waikiki...) Don't forget to take advantage of the 15% off Yelp check-in offer! It's for 15% off food and non-alcoholic beverages. Yelp 365 - #324/365

    (4)
  • Chad R.

    The brand makes the experience. Servers and hostesses are very nice, professional and fit the brand. The only challenge is the food quality. Not great. Portions small. Taste average and to much for what you get. I couldn't believe the bartender did not know how to make a greyhound. Really? Maybe they only make their specialty drinks because it's Hawaii. I will give them another shot. Good news , the do offer the locals a discount.

    (3)
  • Isabella T.

    Came here for some drinks with friends and I asked my waiter if they had any fruit. They did not. I was expecting at most a fruit bowl, and most likely would get nothing. But instead Richard (Ricardo) went above and beyond to bring me a beautiful dish. Incredible service, it completely made my day. He was so friendly and helpful, he truly made a difference. Thanks a bunch Richard!!

    (4)
  • Alina H.

    Surprised at the minimal wait time especially in Waikiki. Originally planned on going to Cheesecake Factory but knew we would wait over an hour to get a seat. Never having tried the hard rock here we decided to give it a try. Wait time was only 20 min called in the car on the way there and by the time we got there our table was ready. For me that's a major plus!!! The food was good and for the options, well their wasn't too many but what they offered all sounded good. The drinks were really good too... Cocunut pineapple mojito. Yum!!!! The only downside was the slow service but overall it was a good experience. Will def return.

    (3)
  • Kristina S.

    Came in for a few rounds of drinks before going to a luau. Staff was great and drinks were better. It's clean and well maintained in their balcony area which is always a bonus with the humid weather.

    (4)
  • Sado B.

    Great place! Staff is friendly and helpful! Food is yum! Go there if you are craving mainland food and full of island cuisine.

    (5)
  • Jamie M.

    I had a great experience here after a terrible experience at PF Chang's where I was essentially kicked out (but that is another story). It's a chain, and I have been to at least four of five of their other restaurants around the country. It's kind of pricey, but you are paying for the experience. Like some other reviewers, I enjoyed the "guitar bridge." My friends and I shared the Jumbo Combo. I really liked the onion rings. The potato skins were standard fare. The eggrolls had a little bit of kick to them, but they were pretty good. For dinner, I ordered the Cajun Shrimp and Poached Pear Salad. It was about $16, but it was large. I added avocado for an extra charge. The salad was kind of sweet and tangy at the same time, and very good. I wish the pieces of pear were cut a little more thinly, but that's just me being nit-picky (and wishing it tasted like this salad I used to order at a restaurant in Cleveland). It happened to be Happy Hour when we went, so I just had a Blue Hawaiian. It was about $6 (I think), and it tasted like it's supposed to. The service was quick. Our waitress was very nice. Richard downstairs in the gift shop greeted large parties and was very polite. For a chain, this place is pretty good.

    (5)
  • Alex V.

    The service was horrendous. Went there for a late meal (flew in from California). Had to wait a couple of minutes for a table (no issues). It was what happened after that sucked After getting seated not a single waiter/waitress came over to help us. To make matters worse there were tables around us that were getting service. The servers would look at us as they passed by helping other tables and still nothing. Only after asking to see the manager (after we got up to leave) did we get some sort of response. The manager offered to buy us an appetizer and drinks to make up for their inadequacies but we refused deciding to go elsewhere. This Hard Rock Cafe, simply put, sucks!! I would never go back to this place!!!

    (1)
  • Michael P.

    Pretty darn good...just one grip and it is a problem in Hawaii(parking). The food and drink here are not much different in price than what you will find on the mainland for prices on the menu. The service here is better than most HRC locations including LA, Orlando, Washington, and Dallas. I like the relaxed vibe and friendly staff. Very clean for a HRC which is also impressive. Once you park, enjoy yourselves.

    (4)
  • Suzie S.

    Our server,Hollie, was excellent. She was personable, and attentive. We felt welcomed by her. The food was good. Fish tacos were good and I added grilled pineapple to this which added some good Hawaiian flavor. We will be going here again.

    (5)
  • Ivy Lou H.

    I gave the Hard Rock Cafe another try tonight and they did a great job turning my experience there into a wonderful time. The service was fast and very friendly and the food was perfect. Thank you Andy and CK for the great service and for all you Kama'ainas out there you can be sure that the Hard Rock Cafe in Waikiki cares about you and wants you to be happy there.

    (4)
  • Jody S.

    Hard Rock definitely has the coolest vibe. If you LOVE music as much as I LOVE music, then eating at this place is great! With music blaring, rock videos airing on the TV and a wall of flying guitars overhead, you simply feel as if you've stepped into a rock concert, complete with food. :) For a food chain, you'd be pleasantly surprised how ono their food is. Their veggie burger and fries are filling and their Caesar salad is yummy. Great place to enjoy a taste of rock n roll in Waikiki.

    (4)
  • Jessica R.

    First, the host was rude when trying to seat us, the the waitress clearly only knew the specials because she couldn't tell us about any meal or drink and couldn't answer any questions, then to top it off the food was disgusting!! The Mac and cheese tasted like noodles with cheese wiz and then the salad literally had deli sandwhich meat as the "grilled chicken" and then they charged and extra $2 to add 1/3 of an avocado. Based on the food and service, I'd never go back to any other hard rock.

    (1)
  • Ed C.

    Awesome food and service. Jumbo combo app plate was great. Hamburgers were delicious and the house salad was very hearty with chicken breast. Kids got free drink glasses for their non alcoholic beverages. We all had a great time. Each person picked out a souvenir t-shirt.

    (5)
  • Debbie R.

    Love the new location! Fantastic decor, typical Hard Rock. Food is great, which is typical of HR Cafe.

    (4)
  • Kurt K.

    Starting with one star. We shall see if it goes up. Sat us. Took ten minutes and it was empty on a Sunday. Then we watched four tables sat after us get served. So being the shrinking violet I am I told the hostess. Five minutes for water and then the two beers came later. The salads showed and the burgers wee yummy according all who partook. No we shall see how deserts look. Two stars now. Dessert is good. So they get three stars. Still forgot extra dressing and our waters were always wanting for refills. The live band was good.

    (3)
  • Jesseca H.

    Great atmosphere friendly staff and great food. Took my 3 yr old and he loved it, actually sat still for entire meal. Couldn't have asked for a better experience.

    (5)
  • Donna O.

    Was there with a group of 15. It took to long to get our drinks, too long to get our food and too long to get our bill. The food was good. It was hot. Ceiling fans in the main area would be a good idea.

    (4)
  • James A.

    Ok, this place sets the bar for an HRC. The prices are reasonable for the area, the food is great and the brew selections are good. The atmosphere is epic and I feel like I am having fun all the time going there. The wave of guitars is something to experience to say the least. It is open atmosphere in the typical Hawaii fashion, and it works well. It is a chain, which is the only negative, but after visiting other HRCs, this one is tops in my book. ***** = Make the trip to go to it if you are in the area.

    (5)
  • Mari K.

    I've been here for dinner a few times and for special hosted events by Hard Rock and I've always had a pleasant experience. The SERVICE is always great and the food always tasty. For dinner I highly reccomend: Balsamic Tomato Bruschetta Fresh diced Roma tomatoes marinated with chopped garlic, fresh basil and aged Balsamic vinegar on olive oil toasted sliced Ciabatta bread. Topped with parsley, grated Romano and shaved Parmesan cheese. And get it WITH avocado - you won't regret it. Comes with 5 slices; great to share. Famous Fajitas Choice of grilled chicken, beef or shrimp served with pico de gallo, shredded Monterey Jack and Cheddar cheeses, fresh guacamole, sour cream, shredded lettuce and hot flour tortillas. You will NOT leave hungry! So much food and so fun to make and eat. Local Legendary Special burger made with a big patty, cheese, lettuce, tomato, pineapple, pickles... with french fries serasoned with furikake. YUM! Definitely try this if you want a burger. The service is on point, the ambiance is great (it would be even better if you could see the ocean and not Kalakaua Ave though!), great music (live and on the TVs), and the food comes out in a timely manner and is of quality. What else would you want?! :)

    (4)
  • Kate T.

    I'm not going to lie. This was probably the most interesting dining experience that I've ever had anywhere. I ended up coming here on a whim with one of my friends for dinner. I haven't been here in a long time and I was really impressed with the service here. First off my server was Mary Jane and let me tell you she might possibly be the most awesome person on earth. She was funny, prompt and had a gift for timing. Somehow she ended up walking in the most awkward parts of my friend's and mine conversation. And she brushed it off like it was nothing. To be completely honest I think Mary Jane was more interesting than my friend was that night. Other than her being interesting Mary Jane was super prompt. She came up to our table and took our drink orders within 5 minutes. As most of you know I'm a simple girl that likes beer and whiskey. Well, luckily for me they had my favorite beer. So I ended up get a Big Wave draft. After 10 minutes she told me that their keg ran out and that I would be getting the first beer from the keg. I was totally okay with it because at least she told me!! After we got our beers we were able to put in our orders for the food and we didn't really have to wait long for our food. While we were waiting she asked if we had any song requests. I didn't know that they did that and thought it was pretty awesome!! I loved the music that was playing and it reminded me of home. Some time during our dinner the music switched from the sound system to live music. And it was so seamless that I didn't even realize that it was live music. The guy that was playing was awesome background music and wasn't super loud. The food was really awesome and the portions were super big. I don't know if it's because I drank a lot of awesome beer but I could not finish my salad. My friend's burger looked really awesome and huge as well! This venue is really awesome. They have a huge stage and a awesome sound system. I wish they would use this as a concert venue for bigger names. I totally dig this place and will be okay playing tourist if I get to come here!! If you get Mary Jane you will have an awesome server!!!

    (5)
  • Frank S.

    Food is standard Hard Rock fare, but the decor is really the star here. Hundreds of guitars up the stairway and on the ceiling of this second floor restaurant! Animated bar in both senses of the word. :-)

    (4)
  • Rommel G.

    I love love this location! It's Sunday morning and I'm rocking at the Hard Rock temple on a beautiful day! Want to join me? An Invite is always available...

    (4)
  • Elena H.

    I originally wrote that Hard Rock Honolulu doesn't have the best service, but after going back again last night with a gift card, I actually received very good service. I had an australian server named Benjamin and he was awesome. He not only came back at all the right times to check in, but he was very friendly and checked on us more than he was required to. The food and drinks came very quickly, and it seemed like most other people's waiters were on top of it as well. Hope it wasn't just a fluke, and their service continues to be top knotch! The jumbo combo is always amazing. You must get it. I tried the twisted mac and cheese for the first time last night and it definitely wasn't as great as I hoped, but I liked it enough to take leftovers home. Will come back again :)

    (4)
  • Jeff G.

    Really probably the nicest Hard Rock's I have ever been to and believe me I've been to a lot of them. First the place was really clean. They had a live band while we were there and except for being very loud (sat right next to the stage) was great. The service was outstanding and the food was great and had Hawaiian flair.

    (5)
  • Stephany M.

    Hubby and I ate here while on our vacation to Waikiki. It was our first time at a Hard Rock Cafe. Staff was very friendly, service was ok and the food came out fast. I had a pulled chicken sandwich that was delicious. I would eat here again as the food is good. The atmosphere was a little loud but it is Hard Rock Cafe and that is there signature trait. Lots of goodies in the gift shop.

    (4)
  • Susie K.

    We visited Hard Rock Cafe for Dinner our first night in Waikiki. The decor was great. Suprisingly, the service was not so good. The people who were supposed to seat us seemed to be confused, take their time, maybe put others before us who came after, it was strange - then they wanted to seat us near the loud loud musicians (so loud that you couldn't really enjoy the meal) and when asking if we could sit further away and outside it seemed to be troublesome to them - although they did work it out. When we were served, the burger came mooing... Take that one back. The huge nacho plate was huge... But -- it could have tasted better. It was good, fine, but just could have been better. We had shown the server a coupon card that the hotel had given us before we ordered. She looked at it, and after we were done eating -- it turned out that the coupon didn't go with the nacho's appetizer. So we couldn't use the coupon. But -- one of the people who could make the decision did offer to give us a percentage off the meal, and that came close to the price of the coupon anyway - so that was very thoughtful. We aren't complainers, just telling it like it is. I was suprised. I think the staff just needs some more training, they could improve the recipe for the nachos, and the kitchen staff needs to be a little more careful to grill a medium hamburger better, it shouldn't come out mooing.

    (2)
  • Jerry E.

    Your typical Hard Rock Cafe experience: Lots of noisy music, interesting memorabilia, and staff with all sorts of tattoos and piercings. Essentially, a great time if you're into the rock'n'roll environment, or a miserable time if you want a relaxed dining experience. The food was great but overpriced, as you'd expect from any Hard Rock. The service was somewhat bad... our waiter disappeared for 20 minutes at a time, and it took him a half hour to return with my credit card so we could leave. It wasn't even that crowded, as it was early on a Wednesday night. I suppose if you're a Hard Rock Cafe aficionado or loyalist, this would be on your itinerary. If not, you could get the same food elsewhere in Waikiki that's a little less noisy.

    (3)
  • Kristen C.

    More like a 3.5 until I try more items. Came here for dinner after shopping around waikiki. There were 6 of us so the wait was about 45 minutes or so. The bottom half is the gift shop and upstairs is the dining area so there is quite a nice view outside since its open air. Its pretty spacious with a stage up front where the waiter told us that a band plays every night at 10 i think. I wasnt too hungry so I just shared the bbq chicken sandwich with my friend. The sandwich was just okay, the chicken was a bit dry and the bread that they used, i think ciabatta, was also too dry and it made the sandwich fall apart easily. The fries were Really good though, perfectly seasoned and cook to a crispy golden brown perfection. The coleslaw and baked beans that also came with it was delicious. Everyone else on the table enjoyed their food, I'll have to give this place another try.

    (3)
  • Phil J.

    Went for happy hour, good beer decent food (Bruschetta is aaawesome), added to very good service make this a winner for sure. Stop by and support pinktober with a purchase to help breast cancer. I am a fan. The only thing I really thought could be changed was to turn the music down just a notch.

    (4)
  • Barbara N.

    Had a bit of waiting getting a drink at the bar but once seated our waiter was excellent. We had chopped salad (very big salad) and fajitas cooked local style with pineapple and bacon. Food quality and flavor excellent. Atmosphere very cool. Bar area was hot, music too loud, crowded, and understaffed. After seated we could hear each other and it was cooler temperature.

    (4)
  • Justin T.

    The atmosphere is great! The food is okay. The service sucked! Arrogant staff, ridiculous policies, and expensive parking. The server rushed us! Brought dessert before we were half done with our main meal! Trying to churn and burn tables baby! I used to work in the restaurant industry before, I know how it is. At least don't make it so obvious. Also, they automatically added on 18% gratuity (which is fine), but then when we paid cash, he also kept the change. Enough change to buy a fast food meal, so he shouldn't have assumed. I guess he wasn't too concerned about giving great service because he already knew he was going to get 18% automatically. Server also made a snobby remark when we asked for waters instead of alcohol. Probably will not be going back for another 10 years, I deserve to be treated better in a service industry.

    (2)
  • kellie c.

    We came here last night because the food everywhere else had been so hit or miss. Basically, all the food is the same as any other Hard Rock, which is great because you know exactly what you're getting. They did have a special on fish tacos and my boyfriend got that. They were delicious. The service was great, but prices were a bit more expensive than usual. Go here if you want something familiar.

    (4)
  • Carolyn S.

    I'm gluten free and our waitress was amazingly helpful. We went during happy hour, got amazing service. Great live music. We ordered the fish tacos, they were great but the portions were so big we could've shared them between the two of us. Drinks were tasty, but not that stiff.

    (4)
  • Marcia T.

    Hmmm not impressed at all..food was just like...Ok? nothing to return for....the desserts where not good at all...too bad the service was really good...but will not be coming here again...

    (3)
  • Robert B.

    I don't often frequent chain restaurants, however I was in the mood for a burger and was pleasantly surprised by the service. Our waitress stole the show, Jodi was very personable, friendly and fun and it was not just me I observed her with other customers making people laugh and working the crowd. It's refreshing when you get good service and with personality.

    (4)
  • S. R.

    I love the new location in waikiki. Alot more room. the food was great and service was friendly and fast. So much better than their old place near the convention center. The new look is so pretty and inviting!! Mahalo Stacey R.

    (4)
  • Jayson D.

    THIS IS NOT YOUR OLD HONOLULU HRC--BUT THAT'S A GOOD THING! I'll admit I've only finally gotten around to visiting the Honolulu Hard Rock now that it's moved to Beachwalk. And armed with only the ho-hum experiences I had in the old location, my expectations were not terribly high as I meandered my way through Waikiki en route to the new HRC. But I'll try hard to judge the new store on its own merits. You gotta believe me: It really ISN'T the same old HRC. If you're only a review skimmer, I'll cut right to the punchline: I had a very pleasant evening here, and I wouldn't have a hard time recommending it to fans of the chain. The new building is gorgeous, and I LOVE the wave of guitars that grabs you at the front door, then rolls its way up along the wall above the staircase before "splashing" back onto the "beach" that is Kalakaua Ave. (It's only a bonus that the eye-level instrument for me happened to be a classic Thunderbird bass--I used to own one!) The lower level features the gift shop. Here's also where you'll meet the hostess. If there's a wait, she'll outfit you with a "rocker cell phone"-style pager. You can make short shrift of your wait by cruising through the building admiring the vast collection of musical memorabilia (complete with an audio tour--all you need is your cell phone), or head up to the bar and have a few drinks while your table is prepared. I chose the latter (more on that below). I opened the menu to see a fish taco special. Sounded fun until I read the $25 price (for fish TACOS? Are they filling them with beluga caviar? Does anyone really think gourmet when they're jonesing for a decent fish taco?). I kept reading. Settled on a bruschetta appetizer and a local-style Legendary Burger. Both were fantastic. My companion remarked that the bruschetta was better than she'd had in some Italian restaurants. And I really did enjoy my burger. Beef wasn't quite as pink as I'd hoped for "medium rare," but it still tasted great. And I loved the Honolulu HRC's take at localizing their signature burger: It came marinated in a teri-type sauce, topped with Portuguese sausage and a ring of grilled pineapple. Even the fries were sprinkled with a hearty dose of furikake. My companion had the pulled pork sandwich. She called the thing delicious. Finished the night off with the hot fudge brownie sundae. We really enjoyed everything we ate. I know the HRC chain takes a beating on its food quality relative to its overhead and ambience, but I really do believe the management at the Honolulu location cares about ensuring your happiness with your meal. If it isn't right--speak up. Your vacation is too short to spend any of it unhappy. I also cannot heap enough praise upon our server, Tatum! She made us feel comfortable from the get-go. There was neither any cheesy "TGIFridays-style" attitude nor indifference--Tatum walked the perfect line and delivered a skillful attention that gave the impression that she really cared about what she was doing. I'm only a little disappointed that the barstaff didn't seem to come through on the same level. While we were waiting for our table, we bellied up to two empty seats at the bar. To be fair, I don't know how long those seats had been empty. But I got the sense that they were vacant long enough so that the counter could have already been wiped down in anticipation for another few thirsty souls. Bars can get busy. No qualm there. And I know that these guys were slinging drinks for the entire restaurant. But one constructive criticism would be to encourage the barstaff to at least notice when someone new sits down. No need to drop what you're doing, but just a quick smile and a "Hey! Be with you soon as I can" would have kept the perception on the up and up. I did happen to try a bit of the "audio tour" in order to learn more about the memorabilia. Loved the idea of it--there really are a lot of cool pieces of trivia you can learn about the stuff on display. My issue was that the background rock tunes tended to drown out my phone. Not sure what to suggest here, given that the ambient rock music is part of the allure. Plug an ear while you press your phone tightly to your skull? Or bring your BOSE noise-cancelling headphones if you're really interested in hearing these tidbits of info. :) Bathrooms were very clean and well maintained, as was the rest of the space. And I was having a great time listening to the three-piece band playing old rock and roll covers for an appreciative crowd. For my money, I can't say I'd be able to visit often, but on the whole I'm not at all sorry I spent last evening with some good folks, some tasty food, and some face-melting rock and roll. Give it a shot and see what YOU think. A hui hou!

    (4)
  • Jaime K.

    Hard Rock's food is always the same, that being said, the decor in this restaurant is awesome. I love the river of guitars!

    (3)
  • C M.

    Decent food, good happy hour, and excellent customer service. Marco, Kat, Richard, Ashley, and Darrin (manager) rocked!

    (3)
  • Barry B.

    Cannot go wrong with the Hard Rock! It was today's lunch choice since they leave the volume off on the TV during sports events and play music. The loud mouths who want to scream at the TV go elsewhere. Thank goodness ! Wings and beer..good choice.

    (5)
  • Karen F.

    I received a personal message, an apology, & card from the General Manager! What service! He assured me that my experience wasn't up to their standards & they wanted to give me a chance to try Hard Rock again. Classy! Thank you...& yes, I'll be back!

    (5)
  • Alika M.

    Awesome service... Bernee the hostess was great,& our server Rodrigo, was totally on it... Props to CJ too.

    (5)
  • Rob T.

    What happened to the Hard Rock? Remember the decent food, the good service, neat displays? I hope it is still here and this was an off night. We had to ask for our wait person and then had to ask for a check. All on a Tuesday evening at 5:30PM. The best part of our visit was when we met the sweetest gal working there from Argentina. She was super sweet to me and my wife and really wanted to get the manager when she heard things didn't go well. She was definitely the highlight of our night. UPDATE: General manager called and apologized and said he was sending some kind of voucher/we never heard from them again. Too many other choices and this is a shame. Although HR is in touristy areas you could count on them for solid food and service.

    (1)
  • David E.

    Yes, I know how gay it is to go the a Hard Rock, but this place is pretty cool. My buddies and I like to pre-game it here... hear that ladies... my buddies and I will be here! So the deal is, the Kamaaina price is amazing! It's like 20% off your total bill! Military? I haven't forgotten about my brothers with the crappy haircuts who tend to ruin a good thing for everyone! (I can say that, I'm in the Army, but don't tell those girls I was talking to earlier in this review, they'll never show!) Where was I? Oh, 20% off for military too! It's open air, like most Waikiki bars, and the bands for the most part are pretty good. I highly recomend the kaula pork nachos. Salt, salt and more salt! Yum!

    (4)
  • Carl G.

    10 April 2011, 2:30 in the afternoon .... Slow, slow, slow service ..... Ditsy head hostess (her picture is in the 'our story' book on the table) ......... Couldn't figure out what to do when we asked to sit on the balcony .... she had to ask the older, dark haired guy manning the desk with her .... he seemed even more confused ..... the place had 5, maybe 6 tables occupied on the balcony; and they decide to stick us inside at the closest table to the kitchen .... WTF!! 5 of us total .... waited 10 minutes to order drinks ..... they came to the table in two's ..... the last drink was 20 minutes from order to receiving ..... We would have been more upset than we really were had it not been for the entertainment the staff gave us ..... they were running around like the place was packed; yet they never really accomplished anything .... like watching an ant farm ..... and who are they trying to kid with the wireless headsets ...... really? ..... lol .... One of our party asked for water 3 times before she received it ..... Drinks; Long Island Iced Tea was weak .... 40 min and no food yet ..... load, VERY LOUD music, can hardly talk over it .... at this point, this is already the worst HRC I have ever frequented ...... The 'legendary' 10oz was ordered medium well ..... it was received medium rare .... it was pink ..... it was a burger folks .... again, WTF ...... My first 1 star rating .... and it's a HRCafe ..... almost unheard of ...... although I usually do; I didn't even pick up a shirt from this place ...... I didn't want to be reminded of the experience ........ Update: 13 April 2011: On a positive note (depends on how you look at it), I've received 2 Yelp 'compliments' reinforcing my assessment of the 'ditsy' head hostess. Given that; I'm going to suggest that corrective action or the replacement of this one employee would balance out the number of less-than-steller reviews. Something to think about.....

    (1)
  • Andrea H.

    I would never go here again! Service was OK...we were told there was over an hour wait which I can understand they seemed busy...but we were never paged to our table! Food...lacking in any presentation...and poor quality! I got the same quality food as McDonalds for $18... I would rather have eaten at Subway... Don't bother eating here...

    (1)
  • Christine S.

    Finally made it here! Fantastic vibe, food, drinks. Love the open air. Love (double time) the guitar wave. Fantastic and friendly service. Only downside is it can get stuffy on that second floor on hot days. That said, it's worth it. Order a cold beer.

    (4)
  • Lindsay J.

    free appetizer + 2 entrees = happy us! the hubby and 3 of his co-workers managed to snag an awesome prize at their christmas party @ dave and busters. it was a certificate for an app and 2 entrees of our choice. i was like, awesome!!! we went there on a weekday which would ensure a short wait. we werent exactly sure of where they had moved, but managed to find it. we walked upstairs to the restaurant and were greeted by the hostess and got sat quickly. our server was nice... but once he found out we had a coupon, he was "fake nice"... but nonetheless, it did not damper our high spirits... onto the food. the appetizer: we ended up selecting the smoked chicken wings with a spicy sauce - the chicken flavor itself was really good, and the smokiness wasn't overpowering. the sauce was very hot, so we ended up eating as much as we tearfully could handle. the entrees: we both decided to take full advantage of the free meal and ordered 2 12 oz new york strip steaks with a merlot butter, mashed potatoes, and green beans. OMG... the steak was melt in your mouth, super tender, PERFECTLY cooked (medium rare); i mean, i cannot stress the importance of a well cooked steak! i LOVED the green beans. they were cooked perfectly as well, and i slathered some of the merlot butter over the top. perfect crunchy beans. i mean, seriously! it was just that good... i didnt care too much for the mashed potatoes and just ended up leaving them untouched. for drinks & dessert: (which we willingly purchased) i got a mojito: nothing special. it kind of seemed a little more watered down, but whatever. creme brulee & strawberry cheesecake "dessert shooters" (im calling them that because i blanked out on the exact name): my creme brulee was not too sweet, and the top was nice and crunchy. the unusual thing about it was that there was some sort of chocolate sauce inside of the creme brulee that clashed with the flavor. the hubby's only complaint on his strawberry cheesecake was that it was too small of an enjoyable portion. the service was lacking, but at least the bar server kept coming by to refill our drinks and waters. i appreciated that. i think she came around more than our actual server. the atmosphere was weird... dont get me wrong, but some of the music videos playing on their screens did not have any hint of "rock" in the songs, much less "hard rock". i loved the wave of guitars coming up from the stairs. there were tons of music memorabilia on the walls to look at while waiting for our meal. it helped to pass the time quicker. we left feeling stuffed and happy... mainly because the meal itself was delicious and did i mention free??? lol. we will be back for sure... for their steak and green beans. YUM!

    (3)
  • Lynnette S.

    Wed night 7pm. 35 min wait, drinks & appetizers came really quick. The appetizer combo platter $25. was REALLY good! However my steak REALLY sucked! our other 3 meals were ok nothing great. Average price per plate $26. It was really loud but the music was great, the decor was pretty cool. Bathrooms were super clean. Service was eh ok, I will say she was quick to get a drink order but that was it. Was mostly dissapointed that they didnt have a stain glass rock god shrine like other older Hard Rocks ive visited. Yelp check in got me 20% off & a free Hard Rock beach mat so I was happy!

    (3)
  • Jennifer P.

    This has to be one of the nicest Hard Rock Cafes I've ever been to. The interior is gorgeous and looks very clean. I sat on the outdoor section of the porch on the second floor. Good seats. I started off with a Tickled Pink drink which is DELICIOUS!!! I don't think I ever drank a drink so fast. Definitely get it if you're into pina coladas. For a meal I got the Red, White, and Blue Burger. Basically has blue cheese, onions rings, and buffalo sauce. It was pretty tasty. Our waitress was very friendly and super attentive. She deserves her own 5 stars. There was live music there from 5-7. Decent local duo who did covers. We used the Yelp special which is 20% off your bill and saved like $13. Not bad, especially when eating in Waikiki! Definitely check it out if you're a Hard Rock fan!

    (5)
  • Josh D.

    This is NUMBER TWO company that has read my review and has thanked me for it. Again, it makes me feel valued as a customer and will definitely go back soon!

    (5)
  • Mamaa M.

    City atmosphere in the island, I enjoyed our visit.

    (4)
  • Michelle T.

    Awesome! Awesome! The waitress brought me samples of beer so I could pick the right one. So nice. Happy I came! Good food too! She made my new year eve....

    (5)
  • Ted L.

    Wow! The new location is awesome! Really nice, and open air, inside. The walls are all open to the outside, so it is perfect Waikiki dining. If you haven't gotten the theme from some of my other reviews, I love kid-friendly dining. This place is great for kids. The rock memerobelia, covers the walls, and makes for great learning, and dinner conversation, plus they have a super kids menu. Most Waikiki dining can be tricky for kids. We used the 20% off FourSquare online check-in coupon, and they honored it no problem. Enjoyed the rum drinks, and the live music with dinner. Would definitely return!

    (4)
  • Shae A.

    Went to dinner with my family and boyfriend, had to wait an hour... It's really nice and looks like a nice place to have a drink with friends or dinner with family. I had the BBQ pulled pork sandwich and a small mousse dessert (peanut butter-chocolate flavor...yummy). Both were good and the waiter was nice. Got my refills of water :) Sorry, don't know how clean the restrooms were....

    (4)
  • Chera G.

    We had great service, good food and DRINKS! Berite was very funny and helpful. This was a great experience for my last night in Waikiki!

    (5)
  • K. L.

    Nice servers! The food isn't amazing but it certainly isn't bad. The gift shop also has a good selection.

    (4)
  • Susan S.

    Got to be a +1 at a Yelp event at the Hard Rock Cafe tonite. Food and drinks were awesome and the servers were very friendly and helpful. Kudos to Yelp and the Hard Rock Cafe!

    (4)
  • J P.

    The new Hard Rock on Beach Walk is beautiful, although it is just opened and in the learning phase you would think that being 5 blocks away for the past 10 years would help them with the new location opening issues. The food is excellent, price fairly and portions are above average. The music, same standard music from all the Hard Rocks was constantly fading in and out from soft to supper loud; this made it very difficult to hold a dinner conversation. There seems to be some staffing problems behind the bar, it took 10 minutes to get our 1st drink (restaurant only 85% full) and 10 more minutes for the 2nd one. We got three apologies from the staff and management confirming they are working on it, but no free drink! The menu seemed small to me compared to the other Hard Rock, but I may be mistaken. Parking is still being worked on, I parked at the post office for $5.00 and it took 1 minute to walk there, I cut thru the clean well lighted ally. I would encourage Hard Rock to offer a drink or desert to the locals that park and walk from the post office, a least until they secure parking for the place. All in all, it was worth going to, I highly recommend that locals or tourist try it out, you can walk there in less then 10 minutes from anywhere in Waikiki.

    (4)
  • Jacob H.

    Tonight.... Huge crowd, AWESOME waitress!!! We had Jodi! And she rocked! A party of 7 and not one mistake! We appreciate the dance, the drawing, and the flower. Such a charmer ;) loved you Jodi!

    (5)
  • Tricia J.

    Awesome music and atmosphere. Great for kids. Love the outdoor seating! Our waitress was great with menu explaination and suggestions ( Nicole)

    (5)
  • Colin P.

    I was able to check in to get the 15% discount as well as use my Hard Rock Rewards Card to track my expenses. The staff was very helpful and friendly.

    (5)
  • Brian K.

    I know the atmosphere is supposed to be ROCK, but that doesn't mean service should be lacking. The food is expensive and not worth the quality, in my opinion. I would maybe consider coming late night for entertainment/club/bar options, but as for the food, I doubt I will voluntarily eat here again. I tried a wide variety of the items, but nothing really stood out except for maybe the creme brulee. The guitar decorated ceiling is cool (look for the ukulele and the banjo) and the environment is great with historical Hawaii rock memorabilia. A rock-fan visitor will definitely like this place. As for a local? I'd select many other options.

    (2)
  • Binh L.

    Should have known better, I had the chicken and ribs combo. The chicken was a bit dry and ribs were fine. My wife had the sob burger. She said it was fine, took a bite the burger was lacking flavor. For the rest of our trip we've decided not to go to anymore chain restaurants.

    (2)
  • Denise M.

    Hard Rock exceeded expectations! Burgers are Phenomenal, atmosphere awesome, live music and excellent waiter a bonus. I was never a big HR fan, but this completely changed my mind.

    (5)
  • Esteban W.

    Ill give it to the Hard Rock Cafe (HRC), the totally know how to impress guest with their eclectic interior designs, guitar waves, memorabilia, rock legend posters, child labor... wait, what? Ill get to that later. I often won't write reviews for chains and as I have said again and again, its because they are mainly they same restaurant no matter where you go (with very few exceptions). The exception to writing this review? Eh, Im bored and stuck on a plane flying from Honolulu to San Diego and I have a bratty ass kid banging into the back of my seat. So, to not turn around and give mom an impromptu parenting lesson, or at least a dog training tip, I have chosen to keep my mind else where... I apologize to HRC, because its because of the bratty kid behind me that this review will probably sound more negative than it needs to be. The GOOD: The interior. As soon as you pass the gift shop, where they try to pawn off to you, replica memorabilia of musical acts that you try to like only to impress your friends or colleagues, you walk up steps and are greeted by an awe-striking wave made up of (I'm guessing) 7 billion guitars. It is a glorious center piece to the entire restaurant spanning the entire eatery. In addition to that, the bar is illuminated by a blue wall that calms as it impresses as well as the open air lanai that captures the beauty that is.... Bank of Hawaii across the street - or the traffic stranded on Kalakaua. Either way, if you squint, it all looks really pretty. The BAD: pretty much the food. You have to be kidding me if you truly believe there is any spark of creativity bubbling away in the kitchen. It's not like there is a master chef with the proverbial stove-top white chefs hat and accompanying bad attitude sitting in the depths of the kitchen pondering his next master piece to shock and awe the spectators that are his customers. Of course not! It's all pre-packaged, pre-assembled, frozen, processed junk made in factories - far-far-away - by the help of million dollar, thousand pound robots. The closest the food ever comes to touching a "chef's" hand is when they rip open the package to dump it all in the fryer. OVERALL: There is no reason to come to HRC. Aside from having the pretentious visitors from out of town that are so full of the bullshit they spit out of their mouths - the kind that don't know any better and fear actually trying new foods; or good food for that matter. These are the visitors that are too lazy to explore the towns they visit, they bring their fat babies and jumbo strollers that take up hummer-sized space next to the table. These visitors are the kind that flip through Yelp Honolulu, see a restaurant with a Japanese name and automatically fear it due to it being different. These are the folks that love HRC, and those will be the folks that keep it alive. More power to them. Oh- and for the child labor, they had a band playing while we were their - the two members of the band were (I think) 14 and 11. I get it, everyone wants to be the next Justin Bieber or Bruno Mars, but this cover band shouldn't be singing in restaurants. I will be the first to admit that I DO NOT know the entire story, but my first impression is, why are these kids not in school - AND who is making their song list? I am just saying, not completely the best songs 11 year olds should be singing.

    (2)
  • Liz C.

    This is my second time there this month and once again the personalities of the employees exceed my high expectations. My friend and I were each recommended drinks. I tried a purple haze. The drinks were on the pricey-side, but they weren't weak! ;) The service is a bit slow, but quality of service, taste, and music make up for it. We sat at a high top near the bar. The past two experiences it has taken about 5-10 minutes before someone has come to our table to give us a menu, but once we had ordered the food came out pretty quickly. The atmosphere with music and fun guests is entertaining and uplifting. They have an employee who controls the music and you can even make a request for your fav 80's jam (IE. I wear my sunglasses at night, Zombie - Whatever wets your whistle). Great for those wanting a good long island like me! ;) This location is also very easy to get to and very clean inside. It is partly enclosed. There is a deck upstairs where you can sit and watch the travelers walk the streets. It is a Hard Rock with the Hawaiian feel! PLUS we got 20% OFF our food with the Kama'aina discount. SCORE!

    (4)
  • Vanessa H.

    I really enjoyed my experience at the Hard Rock Cafe! The guitars all over the ceiling is awesome, and the food was good. I has the nachos, and hubby had a juicy burger. Our waitress was nice, but not super attentive. She didn't mention any drink specials, which we would've liked to hear (we heard the waiter at the table next to us give the drink info). Aside from our waitress, we really liked it. The band singing was really good too!

    (4)
  • bobbi B.

    This place is awful. Ordered bacon burger at 15.95. Got no bacon and waitress did not believe me. Told me to check under cheese. Standard cheeseburger at McDonald's is bigger. I seriously thought she brought me a kids burger. Don't waste your money. Have been to other city hard rock and loved them. Don't eat here!!!

    (1)
  • Knk N.

    went here as the family was craving some burgers on our staycation got there seated right away was quite loud as they were having some of the local teen bands showing off their talents which was quite neat to see. was welcomed with a smile from our waitress and took our drink orders drinks came pretty quick on to ordering some pupu we asked what she recommended since we had such a hard time determining what we wanted waitress suggested the super sample or something like that since it comes pretty much with little bit of everything. no complaints on the burgers as they were cooked to how we ordered them only downside to the whole experience was it was kinda hard to order your food when any of the bands are playing but hey its called hard rock for a reason.

    (4)
  • Mark C.

    Our server Jack was awesome!! Good place!

    (4)
  • Jessica O.

    It's a nice change of scenery from our normal places to eat. Entrees are a bit pricey so stick to the burgers and sandwiches. My husband got the club sandwich and I went with the BBQ pulled pork. His was okay (fries-n-sandwich). The pork sandwich with the "southern" sauce (not hickory), beans, coalslaw and fries for $12.95 was a much better and yummier option. For $3.50 more we got a great salad. My kids love salad so ordered the kids chicken salad for $7 each. (if your not that hungry save 50% and just give them your side salad.) Yelp offers 20% off (with check-in) and free gift. If your Kamaaina they always offer 20% off. Environment: inviting, open and pleasant Service: nice but was not familiar with their own menu so unable to give recommendations Price: average $13-$23

    (4)
  • Jennifer W.

    The Hard Rock in Waikiki is a fun place to be - the live music is good, and the ambience is cool. The bar area is beautiful, and the staff is extremely helpful. My husband and I didn't want to wait the 45 minutes it would take to be seated at a table, so we tried our hand at bar seating, which is open and first come, first served. After waiting for a couple to finish up, we had been waiting around for 20 or so minutes and decided to just go somewhere else. One of the staff members, Jamie, saw us leaving and mentioned that she was just about to give them their check, and it would only be 5 more minutes if we wanted to hang in there. We did, and when they left minutes later, we sat right down and had a fun meal. Thanks Jamie - you were awesome! Don't forget, Kama'aina discount here too - so show your HI id!

    (4)
  • Brent K.

    This is one cool place to eat. It's amazing all the memorabilia. Had a party there for work. 109 people. Service was good. Food was good. Parking in Bank of Hawaii building. $ 6.00

    (4)
  • John C.

    The old Hard Rock is a memory and the new place is great. The decor is nice and the open eating area is a great lunch spot. Music is loud (it is the Hard Rock after all) and the food was good. Server was friendly and helpful.

    (4)
  • Greg B.

    Our last night in Hawaii & decided to try Hard Rock. So glad we did. Not a very long wait for a table on a Friday night - only 40 minutes compared to the 90 minute line at The Cheesecake Factory, which we love. Very interesting decor & a very welcoming atmosphere. Our waiter Rick was very friendly & cheerful. Had our drinks delivered in no time. Bottomless soft drinks were great for the juniors of the family, & wife & I both enjoyed our cocktail drinks. Being able to purchase the glass was a clever marketing tool also. Great to have some memorabilia from a great night. We all had burgers, of course. Very nice food & the fries were excellent. Had a live entertainer playing guitar & singing. Music style was repetitive, & the waiters had to try to gee up the crowd a bit, but it wasn't totally unpleasant. Would definitely recommend this venue. Great night, great food & drinks, & good service. A bill that was reasonable too! A totally different Hard Rock experience to only previous encounter at the Sydney, Australia venue some years ago.

    (4)
  • Scott H.

    Yea, the food is mediocre at best, and too salty. The appetizers were served barely warm too. Portions were large though. Waiters are overbearing and pressure you to drink more.

    (3)
  • Carmie A.

    portion sizes are SUPER, so i advise sharing. you will eat to the death, lol food is so filling! better to walk here if you are staying in waikiki, parking is only street or bank of hawaii, $7 for 4 hours. if you get a book of coupons, you can get a souvenier when you spend $25 or more, which to be honest, is not hard at all, eat a meal, buy a shirt, get a souvenier.

    (4)
  • Aldora K.

    Good atmophere. The only complaint is walking up to the second floor through the Hard Rock cafe store just to get to the resturant.

    (3)
  • Brian J.

    Five star service and a great menu. Tasty food and a friendly and efficient staff. Beautiful music provided by local artist Amanda Frazier enhanced my families dining experience at the Hard Rock. We were fortunate to have Kirstian as our server for two nights in a row. Our family of five loved it so much we went back and plan to again soon. Tristian, the manager stopped by our table to make sure we where pleased with the service and food. Super staff and tasty food. They want you to enjoy the experience of the Hard Rock. Our three kids enjoyed the Hard Rock as much as us. If you are in Waikiki you must hit this spot.

    (5)
  • Haylee Z.

    I've never been to a Hard Rock Cafe so I was excited for the experience. When we first got there, there were 2 gentlemen playing guitar on the stage which was quite enjoyable. This didn't last for long though! They played about 3 songs while we were there and then that was it. After they left, they started to play music videos on the TVs all over the restaurant which was cool. Lots of old school songs that we were all dancing and singing along to at the table. The food was good, but nothing to rave about. Our server was nice and made the experience enjoyable. I look forward to going to other Hard Rock Cafes on our adventures!

    (4)
  • Glenn G.

    I visit Hard Rock Cafe about once a year and keep my expectations low so I'm not disappointed. This year's visit was typical. Service was slow. The food arrived cold the first time and had to be redone. The second time it was served it was warm and tasty. I use to enjoy Hard Rock at the old location but they still haven't figured out how to deliver quality service at the new location.

    (2)
  • Vanessa V.

    It's clean. Food is good. Service is great. And yelp usually gives me a discount if I check in!

    (4)
  • Kainoa T.

    The New Hard Rock Cafe location in Waikiki is spectacular with its wave of guitars curling up into the hardwood ceiling, but I will not ever pay their dishonest $12 cover charge again. I found out after I paid the cover that they do not pay the musicians who perform there, ever! Hard Rock thinks the publicity they offer is equal to money and so they stick it to local bands. I thought it couldn't be true and so I asked around and sure enough they hadn't paid any of the bands I asked. Not on this island, Hard Rock!

    (1)
  • Brian S.

    Pretty average food but great atmosphere so I give it a 3 Star. Best thing about the place was a wait of "only" 35 minutes while all the others on the "Strip" were 60+ minutes. Price is OK.

    (3)
  • Dennis M.

    I have been to Hard Rock cafe all over the world, and this one is fine for the atmosphere, If you want music, video, upbeat environment, a view of Kalakaua ave, it is fine, but if you are going for food, lower your expectations. We went as a group and my goodness, well, maybe a hamburger you will be safe, but anything else on the menu, be careful. Steak is hard and dry, ribs are overcooked, other items no taste. Again, they are not known for good food, so stay with burgers and enjoy the music.

    (2)
  • Jim R.

    We arrived with 12 on our reservation and they had it all set up and ready to go. The waitress was great and did well to predict the needs of our two younger boys. The food was good. We split the fajitas and, while it was just enough for us, it wouldn't be enough for most people to split. The shrimp was a tad overcooked but had good flavor. The chicken was a tad tough too, but again good flavor. Certainly not the best fajitas we've ever had, but tasty. Nice location and atmosphere. Live musicians.

    (4)
  • Mark K.

    This is a really nice Hard Rock. Didn't expect much for food, but the local special of the day - swordfish - was some of the best I've had. Great service. Good booze selection.

    (4)
  • Jessica A.

    Update: I was contacted by the General Manager very quickly after my one-star visit. He apologized for the service and offered to make it up to us. While we have yet to take him up on the offer (busy holidays and all), it proves to me that despite my previous visit, this restaurant is in good hands. I'm willing to admit that poor service can be a fluke, and I look forward to a better review following our next visit to Hard Rock Cafe. I must commend them on their dedication to righting a wrong!

    (3)
  • Orlando M.

    Service was quick despite there being a full house. Nick was awesome and took very good care of us. Food was also fantastic. Will definitely be back during our stay.

    (5)
  • Loren S.

    We are not tourists, but we head to Waikiki most weekends for dinner and hang out. Normally, we go to the Cheesecake factory, However, We thought we'd try the new location of Hard Rock Cafe since it moved. First negative is parking. "Validated" you spend 6 bucks? If I park at the shopping center and eat, it's free for 4 hours after eating at any establishment within. The food: Most Hard Rock's I've been to, have eh..not the greatest food. Obviously, one goes for the ambiance..not always taste buds, but for the price? IF you are deciding on a choice, let me help you. I'll continue going to Cheesecake factory even if it means waiting .5 hrs in line. I won't be going back to Hard Rock.

    (2)
  • biz l.

    2.5 stars - waiter was half asleep and perfunctory. This seems to be the norm these days almost anywhere in Waikiki. Food was passable but some serious questions about waiter's hygienic habits - don't touch my straw! Bring a new straw with the new drink. Gross.

    (2)
  • Erica A.

    My friends and I went to watch a few bands perform here one night because this new Hard Rock Cafe actually does have rock bands play every now and then. We were really stoked about that. The inside is huge with lots of space to move around. The huge wall of guitars/basses was also really cool. However the service there was TERRIBLE. When we sat at a booth, we were not served or even looked at for nearly 40 minutes. However, listening to the band performing at that time made things bearable. When we finally did get service the waitress was apologetic. Later in the evening, though, we decided to clear the booth so that others could sit down. My friends and I lined up along the side railing in order to still see the bands perform. There was ample room for people to pass between us and the adjacent dining table, about 3 feet of passing space. However, each time a certain waiter (Pascal - spelling?) passed us he would yell for us to move out of the way and make huge arm gestures for us to clear a path...a path that was already clear. No other workers or patrons indicated that they needed any more room but each time this one waiter would pass he would constantly yell at us to clear the way even though we were all lined up along the railing and NOT in the pathway. Again, there was at least 3 feet of space available for him to pass through, a wheelchair could have still passed with no problem. What a horrible experience with the wait-staff. Paying customers should not be subjected to that kind of treatment.

    (1)
  • Tammi S.

    Hard Rock Cafe is one of my favorite places to eat & party in Waikiki! My most recent visit was May 17, 2011. My sister was visiting from the Mainland with a friend & my nieces, and I took them to the Hard Rock Cafe for our farewell dinner. What do I love about Hard Rock Cafe? 1. The food is delicious! There's a wide variety of appetizers, entrees, beverages, there's not a bad choice on the menu! 2. The music & atmosphere - if you're a music fan, or a memoribilia fan or a combination of both, there's plenty to see, hear & enjoy! 3. For my work in the visitor industry, we bring groups here for breakfasts and dinners. The staff rocks the food and friendly service, plenty of good food served fast! Hard Rock Cafe is in a great location in the heart of Waikiki, and a great experience! Rock on!

    (5)
  • Barbra P.

    Salad fresh and good. Steak good. Decor, a class act. Service, odd. Music too loud, lots of tech difficulty. Clump of black shirts standing around at the entrance when restaurant not full, not good. They should be overly attentive to customers instead of waiting to be hailed down. And why doesn't the drink menu have prices? (Plus, bathrooms were not as pristine as the decor was cool. With the black shirts standing around doing nothing one would wonder why the bathrooms weren't spotless.)

    (2)
  • David C.

    15% kama'aina rate makes the place a little more attractive but otherwise, it is what it is. It's good but nothing special. I would like a better parking option other than street parking or that god awful parking in Bank of Hawaii across the street.

    (3)
  • Jenn W.

    Great atmosphere, awesome decor, great music (most of the time), so-so food. The hot wings are a must-have! Yumm! Parking in Waikiki is never fun, though.

    (3)
  • Deb L.

    Ok food...service good.

    (3)
  • Cat M.

    Ambiance: On the second floor above the retail shop, the restaurant is a nice mix of classic Hard Rock memorabilia and tropical Hawaiian decor. There's a stage for live music on the weekends, and also an outdoor, open air covered seating area. See if you can find the ukulele on the guitar arch in the restaurant! The bar area is a little fancy and reminiscent of the light tunnel at the O'Hare airport with its changing neon colors. Only about 12-15 stools at the bar, but there's a long table right in front of the bar that's fun to sit at if you want to watch sports on the "tvs" (glass screens handing from the ceiling lit from projectors) above the bar. Super clean bathrooms - yeah, I know the place just opened, but its always nice to walk into a restroom that doesn't have a sticky floor and paper towels littered everywhere. Food: Nachos with Pulled Pork - pulled pork was a little dry. i'd recommend getting the nachos without any meat. they make their salsa and guacamole fresh, but the portion size for the sides are a little small if you're planning on sharing. S.O.B. Burger - grilled onions, bacon, jack cheese. they said their burgers are done medium well, so we ordered it medium. it still came out medium well, but ah well, a burger's a burger. not bad... wouldn't go back just to eat it, but it was yum enough that i'd revisit to try another burger! Creme Brulee Dessert Bite - the only thing creme brulee-y about this dessert was the burnt sugar top. underneath was something like a vanilla pudding mixed with sweetened condensed milk - gooey consistency like condensed milk too. turns out i LOVE sweetened condensed milk and ate this dessert up! but it could be too sweet and sticky for those who were expecting a typical creme brulee dessert. Beer: Lots of beer on tap but they didn't have Guinness yet! :( luckily i scored with the last can of Guinness... :) i'll definitely visit in a few weeks; hopefully they have Guinness by then. There was a small insert in the menu featuring Heineken and Heineken Light - pay a little extra and you can get the signature Hard Rock glass with the green bottle. Extensive cocktail menu for those who like their mixed drinks. Tip: Show your Hawaii ID for a 20% Kama'aina discount on food, non-alcoholic beverages, and merchandise. **And be sure to tip off the subtotal before the discount! Also not sure about what their parking situation is because we walked over... will have to check it out next time.

    (4)
  • Gary K.

    The atmosphere is worth an extra star! Otherwise, both the food & the service were unremarkable although not the worst I've seen by far. We had an overworked waiter that wasn't available to take our order for at least 10 minutes but a new waiter jumped in and gave us the best, personalized service anywhere! The new location in Waikiki makes this location a 5-minute walk for most if the hotels, at least in the western half of Waikiki. The menu is not terribly large and the food choices mostly heavy calorie-laden meals - huge hamburgers, steaks, and ribs. They do have an assortment of great salads and smaller sandwiches too but they seem like an afterthought. The restaurant is decorated better than most Hard Rock Cafes I have seen though! I Love the guitar "rainbow" over the entrance. We had live entertainment when we visited and she was an excellent soft rock performer! The store is well stocked with the usual Hard Rock souvenir assortment of jackets, shirts, and pins. I would definitely go here again!

    (4)
  • Tom H.

    Great service from Kristen great food and awesome music.

    (4)
  • Paul H.

    The place was excellent. Our server was very observant and had very good suggestions on drinks. One of the drinks was a Pickled Tink which was a tropical smoothie blend that was unbelievably good. My date and I both had burgers, the turkey was better than the veggie. We were too stuffed for desert but had second drinks. Decor and music with covered outdoor seating completed the experience! Best place for drinks while in Waikiki for the week.

    (5)
  • bohemian h.

    Went to the new Hard Rock in Waikiki for lunch today. They did a fantastic job on the new building; it looks beautiful. It's on Beachwalk, a block from Lewer's street. Parking is wherever you can find it in Waikiki. (I work in Waikiki so it wasn't an issue for me). But Fort DeRussey is very close by. You enter Hard Rock from the ground floor - through the gift shop (clever) where you can play with the big touch screen that allows you to search rock paraphenalia from HRC all over the world. Going up the stairs to the restaurant you're mesmorized by the "guitar wave" that stretches from the wall, along the entire ceiling, and to the lanai where they have outdoor seating. My colleague and I took a quick tour courtesy of Shane (one of the mgrs) before we chose to eat outside. Over the bar there are two hanging panels of frosted glass that show music videos. They are projected from behind making for a very cool effect. Shane also pointed out the high tech stage that makes this location a "Hard Rock Live" location. When no band is playing it makes for an additional seating area. This was their first meal seating ever, so the place was only about half full. The service was good, the staff very attentive and friendly, and the food was standard Hard Rock fare. We weren't disappointed. We didnt get anything too creative - a plate of nachos and salads. But they were good and we were glad we went. I'm curious to see how it looks at night with the lights.

    (4)
  • Kristina K.

    White Gummy bear shots! All night! We had the nachos, it was huge and pretty good. Also, had the combo appetizer (I forgot what it was called) but it wasn't all that great. It came with buffalo wings, onion rings, 4 taquitos, potato skins and I think that's it....The only good thing from the platter was the taquitos. I'm giving it a 3 star cause our server was awesome for recommending the white gummy bear shots and there was no wait for a table.

    (3)
  • Mark J.

    The first thing I noticed is: where's the trademark guitar outside of the building? is there some kind of code which prevents Hard Rock from placing it on the side of this building? Regardless, a beautiful place, great food, atmosphere etc. just the same people you leave on the mainland are here... I like it, it's just ordinary. Yes, a better location.

    (3)
  • Joson P.

    Went to Hard Rock Cafe Friday night with some friends. There was some kind of battle of the bands (?) event going on so there was an $8 cover. Why eight? Why not seven? Why not nine? Weird. So we walk upstairs and the place is dead. (*Side note: if the place is dead, is it wise/appropriate/good business sense to charge a cover? Encourage, not discourage?) Anyway, for dinner I had the seared ahi. It was a really nice, thick slab of fish. I enjoyed it. It came with a side of rice and some grilled veggies (eggplant, zucchini, onions, peppers). It was delicious, but not $26 dollars delicious. A friend of mine had chicken tenders for $12. The food was good, but overpriced. The decor was pretty neat with a wave of guitars flowing up the wall and across the ceiling. The service was ok, but it seemed to me like everyone employed there was giving off a grouchy vibe. I guess because it was a slow night. I'm not sure how long a place like that can last if their Friday nights are consistently that empty. I probably won't be going back there any time soon, if at all. It seems like more of a place to trap tourists and gouge their wallets.

    (2)
  • Charles C.

    Went to dinner here. Had blast. The wait staff is friendly and will joke around with you. Not stuffy or anything like that at all. Live entertainment was fantastic. I can't remember the duo's name, but the guy played great guitar and had a great voice. The girl was fantastic. Great voice and we had a great time listening!

    (4)
  • Mallory M.

    This is such a perfect spot for the Hard Rock Cafe. The inside is huge! Bottom level is their retail and top is the Bar and Restaurant. Had this VIP pass that a friend gave to me. Dinner for 2, free drinks and a free desert or pupu. Our server was from Australia and was great but forgot about us a little. There was a server that had the table next to us that helped us out and explained to us that he just moved here. We both got the Steak which came with mashed potato and some veggies. Steak was topped with a butter sauce and was actually really good. I couldn't finish it all so I took the rest home for lunch the next day. Ended up getting the creme brule which was okay. It tasted a little burnt and the filling on the bottom was a little rough. We usually love the one from Nordstrom cafe but this one was nothing like that one. :( Over all it was good and can't beat the price FREE. :) Also got a VIP all access pass for next time we come in. The All access pass allows you to by pass the waiting list and a few other things.

    (4)
  • Tobyn F.

    One of the few nice surprises we found in Waikiki. The food was above average and was at an appropriate price. Its hard to hear yourself think because the music is so loud buy I guess that is to be expected.

    (4)
  • Leon L.

    This review is purely for the after party that was held at the Hard Rock Cafe for Common Kings and not the restaurant. We got into the place with out a problem and headed up stairs to the bar. We wait in line like every other patron and watch as everyone around us get served and the bartender repeatedly passing us. This goes on for about 25 minutes as i watched the bartender serve his friends and girls first. My friend brings it up to his attention and he becomes very defensive, all the while still passing us up. We wait another 30 minutes or so, then decide to call the manager. Manager arrives in about 5 minutes and poorly asses the situation stating that it's just business. Tells the bartender to get them what ever they want. We wait another 10 minutes and another bartender comes over and helps up with our drink order. So from entering HRC to getting a drink at the bar it took us over an hour. Something is clearly wrong here. I can honestly say this was the worst service I have ever experienced.

    (1)
  • Amanda R.

    The food was uneventful and expensive for burgers and such. Bar and restaurant is super nice compared to old hard rock... Would recommend for cocktails only. Hostesses and waiters are also very lame. I really don't want my waiter to sit down and be buddy buddy with me. Weird. And it took about five hostesses to try to push two tables together for an 8 top.

    (2)
  • David D.

    Very good food and drinks! Jamie was our server and did a fantastic job. Had very good happy hour drink specials!

    (5)
  • Brandon V.

    Stephanie is the best waitress at the hard rock cafe in honolulu. She will treat you the best. Best waitress I've ever had!!! It's like she could read our mind.

    (5)
  • Dan D.

    Went there and had a 40 minute wait. We saw 4 party's that came in after us get called for dinner. I went up to the front and they said they set our call device off two time and we would have to wait until the next table opens up. Bad service, bad way to handle a customer.

    (1)
  • LIZA S.

    We were attending a birthday party at Jaggermeister showcase Friday, May 20, 2011... we had a good table in front of the stage (awesome bands!) However from the beginning the entire dining room was stifling & unbearably HOT!!!! At first the side doors leading to outside patios were opened but was soon closed due to Hawaii's state law regarding no loud noise/music after 10pm. Now the dining room became a SAUNA!! There were no ceiling fans (only outside patio tables) & no sign of a/c relief. Also the ladies restroom was lacking toilet paper & NO AIR CIRCULATION. We did bring these matters up to the hostess & our server, they ignored us. Food was alright but overpriced, but we know that's Waikiki, being we're locals. They did make good cocktails, we liked the price of drink specials but didn't like how busy the bar was...we waited a long time for our drinks. Now to the upsetting part... our male server did a terrible job in accomodating our party!!! He took our food/drink order, delivered it & then forgot about us!!! We had to flag him down SEVERAL times throughout the night if we wanted service. He delivered our requests & again did the houdini act!!! By now we were very frustrated at our server's unprofessionalism we decided to leave. The birthday honored was very upset! We looked for our server to pay our tab, couldn't find him. Not surprised...we had to look for another server, explained our situation & threatened to walk out without paying our bill if we don't receive our bill IMMEDIATELY!!!!!!!! That server apologized (atleast she had customer service) & said she will find our server right away. Our crappy server finally showed up 10 minutes later trying to blame the bands for his gross negligence. We didn't buy it & told him that we will NOT pay any gratuity!!!! We paid our bill & left. Very disappointed with their service, food & air condition problems!!! The decor inside the rooms were the only thing that was awesome. WILL NOT RETURN---- EVER! !!!!!!!!!!!!!!!!!!!!!

    (1)
  • Philip S.

    Had lunch here when we arrived in Honolulu. If you've been to a Hard Rock before, there are no surprises with the decor or the food...both excellent. What set this one apart for us was the service and incredibly friendly staff. We absolutely LOVED our waitress and wanted to take her home with us. If she ever reads this, we want to say congratulations and good luck on your upcoming wedding in Brazil.

    (4)
  • Elliott T.

    great food, great service. order the surf burger and help the local Access Surf raise money!

    (5)
  • Tara J.

    want to say hi to Pasquel, hope you are well. was here on business, surprised waiter was from my home town! live band, good bbq pork sandwich and nice mojito. Aloha

    (4)
  • Gerry E.

    I've been to a number of Hard Rock Cafe's throughout the US, and I think this is one of the best..... The Atmosphere is non-stop fun. The employees are great.... and certainly appear to love their jobs, and treat the people accordingly.... the Food is great, I've never had Hawaiian Nachos before.... interesting twist on an old recipe... the entertainment is great, ...... the only down side I can see is the lack of parking.... although, when you visit here, rarely do you need transportation other than your "shoe-barues".... but, they do have validated parking (knocks it down to $3) good for 4 hours.

    (4)
  • Steve P.

    Great!

    (5)
  • Stacey H.

    LOVED the decor (tons of pretty guitars!), and the outdoor patio was nice. The food was pretty good (I mean, it is a chain) but what impressed me most was the friendly and attentive staff. I think we tried everything... the slider (which was pretty huge for a slider... it was more like a small burger), fish and chips, spring rolls (those were my favorite), coconut chicken, some kind of beef tartare appetizer (yum). Oh, I missed the kalua pig slider. The spiked frosty lemonade was very refreshing. Very nice event! :)

    (5)
  • Kelly Y.

    Nice ambiance and it's got a pretty sweet bar. I've been here a few times. The music is great and sometimes they have a live band playing. it's located upstairs across from the Bank of Hawaii in Waikiki. They recently located there a few years ago. It was a good move for them and they seem busier than their last location. The food is a bit pricey so stick to the burgers and sandwiches. Some of the food is pretty greasy though so if you are looking for a healthy meal this isn't the place to get it unless you get a salad. Yelp offers 15%off (with check-in) and free gift. If your Kamaaina they always offer 15% off.

    (3)
  • Jeff S.

    I have always found the Hard Rock Cafe a fun place to go. I never went to the old Waikiki location. However, this one is pretty cool. It is open air when weather permits. I imagine it usually does. The wave of guitars is a pretty cool piece. The food is good. THe Nachos are huge and unless you have a large group, two people can share these as a meal. Service was great. We had Nick serving us and he did a fantastic job.

    (4)
  • Natalie P.

    We came here last week while our friends were visiting Oahu. This place has a great location, is very spacious and modern, but unfortunately DOES NOT VALIDATE and the service isn't the the fastest...it's actually r.e.a.l.l.y. slow! ATMOSPHERE: They sat us at the deck overseeing Kalakaua...on a beautiful sunny day it would have been perfect...but it was really windy so it got really cold really fast. The bathroom is gorgeous, it's the nicest bathroom i've ever been in at a restaurant. The ceilings are decorated with all sorts of guitars and the chairs are really comfortable. SERVICE: When our waiter took our orders he didn't write them down so I figured he was one of those pro waiters who had great memorization skills...wrong...after WAITING for our MEALS for OVER AN HOUR, he brought out a California Burger instead of the California BLT I was really upset because we had already waited for so long...as it turns out my BLT came shortly after...our waiter didn't apologize until maybe half way through my meal. I would suggest getting a notepad ...it might be of some help. FOOD: -California BLT: came with fries and was really GOOD, nothing special; my gf and I shared this since it was a pretty big portion. -Nacho Platter appetizer: is HUGE! it feeds four and it's your average nacho platter.

    (2)
  • Terrance T.

    I had the grilled chicken marsala. Good food, and the waiter, Jack, was on point too.

    (5)
  • Sara H.

    David was awesome! He rocked my socks off and then rocked them back on! Great food

    (5)
  • kevin f.

    Great ambience for hanging out! I don't normally choose chain restaurants when on vacation, but this is a can't miss place! Food was tasty, and great customer service! They made a mistake on my wife's order, fixed it before it was ever even brought out to our table, and then didn't even charge us for it. Great location to experience the heart of Waikiki!

    (5)
  • Daniel L.

    Great atmosphere in waikiki. Live music. Great drink specials. Also a good place to pau hana. Only issue is parking but can easily park down side streets before walking in to check it out. Also the guitar wall is pretty cool as you walk up the stairs. As well as the merchandise downstairs. Overall def. a must visit when in waikiki.

    (5)
  • Todd S.

    All Hard Rocks are not created equal. The menus the same at most of them but the decor reflects the locations. I have to say that this location is one of the coolest. The guitar wave is phenomenal. We had the burgers for dinner and they were ok. The 10 oz burger is plenty big, but there is nothing really remarkable about it (I dont think medium well should be the deault, we ordered one medium rare, and it still came out medium well) I think there are other menu items that are much better. The potato skin appetizers were really good though. The mini desserts, especially the chocolate mouse were really good as well. What really stood out at this place was the Service. Our server Jack was awesome. He explained menu items, kept our drinks full, and showed us some of the memorabilia. He has that rare quality of seeming to always be there when you need him. The manager stopped by and checked in on us as well. There was one other guy, I didn't catch his name, who showed us all the expensive guitars in the wave, he really knew the guitars. (try and find the lone ukelele in the wave) The crew downstairs in the rock shop were all really cool as well. Will definitely go again.

    (4)
  • Laura S.

    Nice bar. food is just okay. Expensive like most places in Waikiki. Not a huge fan of the waiters pulling up a seat to take your order. Its not as fun as most Hard Rocks I've been to.

    (2)
  • Matthew B.

    Always have good service when I eat at Hard Rock Cafe. Servers can be a little chatty at times, but always friendly and attentive. For being a little over-priced the food is always good. Not fantastic, but a few meals like the twisted mac and cheese are usually awesome.

    (4)
  • Kamil S.

    This place rocks! I like the open space and interior design. It is a good place to hang out after a long day in Waikiki while listening to some rock'n roll evergreens. Be sure to check in with yelp on your phone once you are here, and you get a 15% on food and merchandise.

    (4)
  • Derek L.

    Typical Hard Rock Cafe, but in waikiki! We were on our way to a different happy hour, with plans to stop here on the way back, when we got monsooned! We stopped in to get out of the rain, and had mai tai's to hold us over. They were solid, and probably the second best deal in this section of waikiki (tiki town at international marketplace is $1 cheaper, and surrounded by cheaper food too!) However, the bright spot of our brief stop was a cheesehead from Wisconsin named Brittany! She was awesome, and actually extended our one drink stop with a fun conversation! She is amazing, and we will be stopping back by to see her again! 3 stars for Hard Rock, 2 extra for Brittany!

    (5)
  • Pete T.

    For the money, the food was OK, drinks expensive, however, you get some great live entertainment. Not a lot of parking nearby. Pretty touristy place and it seems like it is always busy with long waits. It is a great place for a group, but be ready to wait for a long time...better make reservations.

    (3)
  • Nicole M.

    1st time here. When we checked in we were told that it would be about a 35 min wait, so we meandered upstairs to the bar for a drink. The bar area is nice! Spacious w/ a bar top and a long seating area right behind it. There is a stage on the opposite side of the room, but I dunno when it's functional or just a prop. There wasn't anyone set to perform that night. There is open seating in the bar area, but we were snaked by another couple and since I no longer believe in getting all fisticuffs, we wandered around. We must of looked lost or something because one of the bartenders walking by asked if we needed something. I just said that we were just juked by another couple, no big deal. He said, "Give me 7 mins..." and ran off. About 5 mins later - viola! - we had a table. :) Starter: The tomato bruschetta. Nom Noms. I'll prob go back this week just for this. The bread isn't soggy, the tomatoes taste fresh and it's 5 healthy portioned slices. They did take a bit to get to us, but it was shoulder to shoulder in there. Hubby had a GINORMOUS cheddar burger with all the fixins. He loved it, but this thing was so huge he could only eat half! (It's equally tasty to next day. I should know. *BURP*). I had a simple Chix Cesar, which was also outrageously large. Thanks guys! =D All in all, the only thing I would say is, bring ear plugs and if you're military, park at the hotel across the street (bring cash - new policy), otherwise parking is kind of a B, unless you're in a surrounding hotel. We'll be back. **OH YEA, I almost forgot! I tried to tip the guy that got us our table and he refused it!!!! He said, "Hey, I hate waiting and I hate to see people waiting if I can help it". SWOON.

    (5)
  • John E.

    Three Stars!!!!!!! We have a custom of visiting Hard Rock Cafes every time we travel. We've been to many, but the Honolulu Hard Rock will definitely be remembered as one of our favorites. Merchandise was pricey as all other Cafe Stores, but once in the restaurant you'll enjoy a nice ambience, and good service. I had a NY Strip steak which was not bad at all. Our server was a local dude who was very nice and did a great job of taking care of us. The experience was great and we had a great time. Will definitely revisit when in Honolulu.

    (3)
  • Miicha G.

    Ok, I do like HRC's in general.....but even though this one looks great has an enormous shop with good deals and is in Waikiki, we had the worst food there that I ever had in a HRC. The burgers were cooked to death as was the other meat we ordered. The pupus that I loved so much in Lahaina weren't up to standards....eatable, but thats it. We've been there only to have some drinks at the bar a few days later and that was ok. The Barkeeps were friendly enough, it was happy hour and the beer cold ;) Both times there was live music....not too impressive, but live. Always good for the atmosphere I think. Also let me point out that I do think this HRC is too big to be as nice as the others in Lahaina, Amsterdam or Berlin (old one) I've been to. My conclusion: Go for drinks, but not for the food!

    (3)
  • Seika O.

    I went to my friend's bday dinner here last night. I had a lot of fun with my friends eating there and the music was good. The food was good I loved it but the service was horrible. I ordered my food first, the server never brought a set for me until my food came then I had to ask,. I never got water I had to ask so many times to bring my drink. Our server seems angry the whole time. May be because we had so many people. I felt bad ordering more drinks but I was super thirsty when I left there we went to get coffee. The food was good.

    (3)
  • Carol B.

    This is truly an incredible venue! You won't believe how nice it is! The decor is just gorgeous, with wood everywhere and a huge balcony that brings in a wonderful breeze. The bands are first class! You won't want to leave! And the food is good too. Look up at the amazing electric guitars on the ceiling and the pink lit-up wave wall. This is THE nicest place to go in Waikiki and I'm so stoked that they built it here!

    (5)
  • Thanh N.

    Nothing impressive about this place except for the theme and decoration of the space. With all of different designs guitar lined along the ceiling, it it pretty cool. However, the food is nothing significant or really wow me. The service was slow, it took awhile for the waiter to take our order and the wait for the food was super long!

    (3)
  • Baby G.

    Showed up around 7 pm on a Wednesday night, the place was busy but not packed. Aside from it being too hot (no fans or ac) it was nice. The bartender, Danielle, was awesome. As busy as she was making the drinks for the servers, she took the time out to draw us up a map of some of the hot spots we should hit up, awesome personality, hard worker, she made our trip there worth it!

    (4)
  • Cathy P.

    With Check-in on Yelp we received a 15% discount for food and retail so make to check-in. It was youth band day and a young Hawaiian group was playing...they were good for three 13 year old girls. I had the Southwest chopped salad and it was excellent and hubby had SOB burger, was good too. My son had the salmon, it was okay. I would stick with burgs and salad at the hard rock. With the band playing it was a bit loud but that is to be expected. The atmosphere is nice and open for Hawaii. Overall it was a good experience and my kids first Hard Rock Cafe.

    (3)
  • J B.

    5 stars to Hard Rock for setting the mood for a great night in Waikiki.. The restaurant was packed and I can see why- well designed, uplifting atmosphere, positive staff, and live music... We were expecting a long wait, but Kepola came to our rescue! She was a fantastic host- super friendly, accommodating, and efficient. We had a table in less than 5 minutes!! The legendary local burger was amazing! I also recommend the hickory smoked ribs and chicken- the entree and sides were all full of flavor and satisfying!! The only downfall- I ate passed the point of comfort :)

    (5)
  • Julia H.

    Positives: + LOVING the new decor of the new place Negatives: - Sampler appetizer sucked. Wings were way too salty. Potato skins had some kind of sweet bacon? Awkward. - Although it was open to natural air, there was no wind, so still and hot! - Where the heck do we locals park? - No more 5 dolla pitchers and rubbah slippahs? WATCH OUT The very energetic waiter hustled us into buying shots within 3 seconds of being there! DAYUM!

    (3)
  • Tim S.

    Arrived around 6:45 and was told it was about a 50 min wait. With the radio table ready pagers it was nice to be able to browse the stores around this location. Live music ended at 7p and didn't start again till 9p apparently so we missed out on it. The food is a bit pricey but they are huge portions. My oldest (12) couldn't finish his burger that he ordered. Even the kids meal portions were huge. Wait staff was friendly and attentive.

    (4)
  • chris c.

    The Hard Rock definitely doesn't Rock! Attractive restaurant, I'll give them that but service-friendly but not at all attentive. We all waited about 10 minutes for refills on iced tea. And the food not only is it not even close to special but the thought of paying $18 for nachos with a little bit of steak on them (oh wait I forgot I also paid an extra $4 for guacamole) Bringing the grand total to $22 FOR NACHOS!! Oh well, that's where the kids we were with wanted to eat. Note to self....never let teenagers pick the restaurant. I left hungrier, and much poorer than when I got there.

    (2)
  • Erin V.

    Good HH priced drinks. Didn't eat there.

    (4)
  • Allison H.

    Decent place for dinner and drinks. The nachos were great, the local burger off the local menu was really good. We didn't care for the furikike fries, a little too fishy for my taste. The service was really good, and we didn't have too long of a wait for our table. One bad things was that our table felt like it was in the middle of the room in a high traffic area. I also didnt like the live cover band.

    (3)
  • Yvette B.

    There isn't a Hard Rock Cafe that I have gone to that I haven't enjoyed and this one is no different. But, I have to say the greatest thing about this one is the location! It's in the heart of Waikiki and the weather is almost always so delightful! I suppose the food was pretty good but it's really nothing to write home about. The service was average, simply because they were under staffed. Just go....you can't say no to the location! ;0) Yvette L. Brownstone from Ventura, CA

    (4)
  • Beth I.

    Our server was friendly and welcoming despite being super busy and the food and drinks were awesome! The atmosphere/decor is super cool and adds to the whole experience. We had the bbq ribs and onion rings and everything was well cooked, tasty, and reasonable in price. The bf and I really enjoyed some of their signature drinks and I had to limit myself to just one long island. (It was good... and strong!) The floor plan is very open with a huge outdoor deck area and indoor bar. I always like when I can sit outside and people watch, especially in Waikiki. The bf and I totally had a great realxed date night and some great drinks. In my book that's two thumbs up.

    (4)
  • Jas A.

    This is just a review on the service, pupus, dessert, and entertainment. Keep in mind, I have never stepped foot in a Hard Rock Cafe before (except in Osaka). If my dad wanted to see what his heaven would look like, this would be it. Guitars from floor to ceiling, great entertainment(I didn't catch their name but I was told they also play at Jimmy Buffets), and service was awesome. We sat at the bar to meet up with friends. We just ordered dessert but another friends ordered a pupu platter. The pupu platter was HUGE! The best part was you could get full off of half of it and it was only $20. It had buffalo wings, potato skins, onion rings, southwestern eggrolls, and chicken fingers. For dessert we had the apple cobbler. I was a little disappointed that it was on the mushy side. Ben and Jerry's ice cream is always a win so it made the mush a little more appealing. I'm definitely bring my dad and my family back for his birthday.

    (4)
  • M F.

    I really liked this place. Taco salad with the shredded beef was heavenly! SUPER ONO! So was the guacamole and the chips. Service was attentive and knowledgeable and I appreciate that. We went on a weekday and the place seemed pretty packed, but I was stoked we did not have to wait for a table. Sat on the outside and enjoyed the night life of Waikiki. Food, service and ambiance was great! Would have gave them 5 stars but the mojitos sucked :( I think maybe the mint was old, which gave it a really weird taste. Also, the server took away our appetizer when our entrees came without asking if we were done (although there was only about 1/4 of it left, I wasn't done yet. A pet peeve of mine. I love my guacamole! No touchy! LOL! JK. But honestly, I can't be too mad. He did give us a Kama'aina discount when we showed him our local IDs so that is a huge plus! Overall though, a great place to enjoy a good meal and I will certainly be back

    (4)
  • John O.

    The long wait is over! Thank goodness! The bottom floor is the retail store with all the usual HRC gear for purchase. The restaurant is on the second floor. The bar area is much smaller than the other HRC. It has an awesome wave that is lighted and changes colors. Half the restaurant is open air sitting. Well, not entirely, it is still covered but at least you get a nice breeze. There is all the usual HRC display placed on the walls. Many TVs playing various music videos. The main thing I did not like was the service. It was slow. It was not that busy and there were plenty of servers so not sure why it took so long to get refills and condiments. I ordered the fish tacos that were grilled. It was very good but it needed some hot sauce for my liking. I asked for it when the server placed the food on the table. It must have took here 10-15 minutes to come back with the bottle! Really, why was it so hard. I order a Bahama Mama. It is a very good drink but the wait to get my drinks was unacceptable. Not sure why the long wait. There was maybe only four people at the bar. My best clue to the lack of efficient service was that the crew members spent too much time chatting with each other and forgot to serve the guests. Overall, I think things will get better. It has too! It is the HRC! Management needs to be more proactive and ensure that guests are taken care of. Oh, another thing...why the early hours? They close too early! I think they closed around 11pm!!!

    (3)
  • Wes M.

    I cannot say that this is the best Hard Rock, but of the 3 I have been to, this is my favorite. Upper deck dining and bar, open balcony, live music, good ambiance. Drinks during happy hour were like water and food coloring. Band was good for music, but could not hear the lead singer. Didn't eat, but was fun to hang out at... left a little bit deaf.

    (3)
  • Jerry E.

    Typical chain franchise food. Nothing worth bragging about . The atmosphere was awesome though. In all honesty, I would have rather gone to Senor Frogs down the street... Every Hard Rock Cafe on planet Earth has a Signature Burger that reflects something special about it's location, NOT This one....WTF!?!

    (2)
  • Ling Ling R.

    Came in on Wednesday night and our waitress was hilarious!! Her name is JODI I recommend you asking for her. She has such a bubbly personality and loves to joke around. Shes funnier then George Lopez! Also from Texas and I love her accent :) Overall drink and appetizers were awesome. And there happy hour is off the hook!!

    (5)
  • Tommy J.

    Pretty much your typical chain restaurant that's the same everywhere. Apparently they went through some new renovations. Open air seating is nice. Service was good. Food very typical. I got the Hickory Smoked Pulled Pork sandwich and it was hardly tender and juicy. More like dry and chewy. In fact there was a hard chunk of meat that almost choked me! The only good thing was the furikake fries.

    (2)
  • Reen B.

    Service was great, quick and efficient. The food was fresh and average quality. We ordered the chicken nachos and California burger. There was a $5 off coupon for checking in, which was nice. It would be awesome if there was a ocean view as close as it is to the beach.

    (4)
  • Don D.

    I visited Hard Rock because I heard it was finally open (after 3 years in the making). This is NOT a full review only because my wife and I went for desserts only. Looks: The decor is awesome. The look of wood everywhere doesnt make it seem so formal. It looks extremely clean and sets a "relaxing mood". To get to the bar/restaurant, you have to walk through the retail store downstairs. At the staircase, there is a "wave wall" with hundreds of guitars. Awesome display! Also, there is a patio area where you can eat "outside" or choose to dine inside. Food: The only food that we ordered was the Creme Brulee. It was served in what looked like an oversized shotglass, probably about 4 oz worth. Normally, I see this dessert served in a shallow dish to make it look larger than it really is. In any case, it was good. Service: We sat in the bar area. The bar had 3 bartenders working which I thought was more than they needed at the time, but then I understood why. The bar area has about 12 seats or so, but steps away from the bar is a long table that can seat probably up to 25 people. The bartenders ALSO serve this table. This might be a problem if the bar gets super busy with standing room only, AND they have to serve the bar table too! The service was still great. Parking: Not sure on parking. We parked on the Ala Wai and went bar hopping. Would I go back? Definately will to try more of the food menu!

    (4)
  • Matthew S.

    Service staff was excellent! Our server was Nick & he was friggin AWESOME! Came in on a Wednesday night and got seated almost instantly. Had the wings as an appetizer & "hot" was just perfect. For my entree, I had the Local Burger with Furikake Fries. Our server helped me narrow down my top three entrees to the aforementioned & he did a really good job with this recommendation. Service staff was on top of things with refilling water & asking for another round of drinks in a timely manner. Burger needed a little extra BBQ sauce & the server pretty much knew almost instantly that I was going to ask for some. Chill spot in Waikiki. Got in right before the ending of Happy Hour & listened to the live band [every day 5pm-7pm].

    (5)
  • Felicity K.

    06-29-11 Dang I wish I remembered the name of the waiter because he was super cool and friendly. Real. He even got into our touristy moment and snapped some pics of us! We didnt even have to ask. The interior was very cool. The female hostess was a witch. BOO. I had the house salad which was amazing for as simple as it was. Hubby and I shared the colossal sized sample platter appetizer, It was very good at the time but at this point Ive forgotten what exactly it had...I recall onion rings and sante fe style wraps, buffalo wings and there were other things.

    (4)
  • Arielle J.

    I came here on a Tuesday afternoon for a few drinks and an appetizer... Had 5 beers and the combo app platter with my boyfriend and the entire experience was ehhh. The drinks were okay, our Mai Tais didn't even come with pineapple. The app platter was some seriously sub par food and it wasn't even hot... The bill was 55 even though it was happy hour. Our service was okay, a server that wasn't even ours was more friendly than ours. Overall, the place is cool, the menus are very nice---- but the food kinda sucked and was over priced, and after an hour of being there the lame music was giving both of us an annoying bad-music headache. If you want to eat good food for the same price, check out the restaurants on Lewers street one block over. Probably wont go back.

    (3)
  • Adrienne T.

    As far as Americana goes, the combo of classic fare and good vibes keeps me saying yes, especially when the boyfriend's parents are in town! On Tuesday, fresh off a grad school mid-term I was starving and thirsty. I went with their standard pulled pork sandwich with beans, fries and slaw and was pleased as usual. The live duo combined current alt-rock hits and standards with a local feel and was pleasing to the ears, and when they were done you can go back in time with the streaming music videos. You also can't deny the beautiful decor: from the guitar "wave" to the glowing cerulean bar!

    (4)
  • Eddie C.

    Alii is da bomb come down here, ask for him and enjoy your experience!!

    (5)
  • Heather D.

    Amazing service, phenomenal food, great environment! Had a wonderful time and our waiter Dillon was AWESOME!

    (5)
  • Tamra P.

    Huge improvement from the previous location! Very spacious, awesome decor that makes it feel like a truly unique Hard Rock with a little Hawaiian flavor. Yes, it still has a bit of that cheesy 80's Disneyland-esque take on rock and roll complete with walking through a floor of retail merchandising before you get to the bar/restaurant area but a little more modern with a splash of Waikiki. Parking is annoying and a bit pricey. Fort Derussey was full, traffic was pretty hectic, and it's not obvious where to park. If you park in the Bank of Hawaii building (across the street) they validate for $7. They had a pretty good selection of drinks and food options to choose from, and the waitress was friendly. I got the 6oz burger, which included french fries and that was more than enough food to satisfy (pretty much all the burgers are 10oz, the 6oz was at the very bottom). We had 2 kids in our party, and they were entertained with crayons and whatever kid puzzles they provided and they seemed happy with their food. I'd say it's a pretty kid friendly place. I know it's a Hard Rock Cafe but we really had to scream at each other to hold a conversation. OK maybe at a bar, but at a restaurant it's nice to be able to chat without going hoarse. There was a band setup on the stage, so I'm not sure if they have live music regularly but this looks like a MUCH better venue for live music vs. the old location as pretty much everyone in the place would have line of sight to the stage. I don't think I'd be going out of my way to come back, but if I'm already in Waikiki I wouldn't mind returning.

    (3)
  • Shelby B.

    Only four because I came here for the Meet n' Greet for chef rey baysa. The ambience here is amazing. Such a beautiful venue. One of the best looking hard rock cafes I've been to. The chefs new food was delicious. I loved the different twist on classics and new tastes. I will def come here again and give another review of everything. Btw the bathrooms are very clean n nice.

    (4)
  • Ricky P.

    The worst service I have ever gotten!!!! Stuck up hostess, the waitress were rude and unfriendly. But CJ one of the mangers was friendly and fix the problem right away!!

    (1)
  • Jeanette S.

    The smoothies are $3!!! I'm not sure if that's a mistake or if that really is the price of a drink here. But we came two late nights in a row just to get on this smoothie deal. :) And that was BEFORE the 20% happy hour discount!

    (4)
  • Ashley S.

    I've never been to a Hard Rock before, so I was pretty excited. We went right before the dinner rush. I recommend the Lava Flows. They are delicious! My steak was tasty, and my husbands food and Mai Tai was delicious as well. They had a great amount of waitstaff, and live music that was nice. They have ample seating, and I really like the fact that you can make a reservation. Its right near Luxury Row in Waikiki, which was right next to our hotel. so it was just a couple of blocks of walking. Nice restaurant with great ambiance. One of the waitresses was even singing. We had a really good time.

    (5)
  • Carolynn G.

    I love hrc. I've been here several times. Their happy hour is legit, and the jumbo combo is a quick and easy pupu for a large party or even a good lunch for you and a friend. This new location is way better than the last one. (Not many tourists venture over the ala wai) It sucks that they have now changed their policy to carding everyone who wants alcohol (including the 43 yr old in our group) but its the law, so understandable. Anyway, live music like da pushoverse, and with great service from Gato and Kate, I'm a happy camper! Ill see yall soon!

    (5)
  • Sher M.

    We enjoyed our dinner at the hard rock. The fajitas were good and my husband liked his SOB burger. The kids chicken tenders were great too. Decent happy hour. My husband spilled his drink and they didn't charge him for it, which was super nice. Plus they have a military discount. We will definitely be back.

    (5)
  • Evie Q.

    Service was really good here. Everyone was super friendly and kind about everything. Our server was on the gnarly side. Hardcore rock fan maybe? haha He was pretty chill and super nice about everything. I got the cobb salad, salmon, and steak plate. Everything looked really good and the portions were big. The decor was very nice and the atmosphere was great.

    (4)
  • Scott B.

    Best hard Rock outside of London. Nick was awesome at the bar and the "pray for surf" shirts are way cool. The overhead wave of guitars is a great display too!

    (5)
  • Kiree C.

    We had a birthday dinner there last night I made reservations about a month before saying 15-20 people...I asked can we all be at one table and the manger was like yes that's fine! Once we get there they make it a big deal because they gave us to table that sit 8 people apiece and we wanted the table to be put together the host was saying they can't cause the table is in two different servers sections ..We all are together for a dinner party why would you have too separate tables and two different sections ? So after 10 min they finally just add chairs to one table which was a easy task but they was acting like it was the end of the world ...Now for the drinks it was a rep off I had mai tai and it tasted like nothing but juice was in it so I changed my drink to something else and it still tasted like juice no buzz or anything for the price of the drinks ...And for the food was not good either I had the bbq combo and it was very salty and it turned my whole stomach away but I would say my server was a nice woman I tipped her nice it wasn't her fault for the poor drinks and food! But that was my last time going to hardrock of hawaii

    (2)
  • Aukele C.

    Saw that they have smashed potatoes and thought it would be a great sub for the pasta in the chicken for the Grilled Chicken Marsala. Perfectly seasoned potatoes with skin smashed.. Yum. Unfortunately all I had was regular mashed potatoes. When I inquired with the waitress she just said yah that's what they call them. I let her know it is misleading because they aren't smashed, and had I known I would have stuck to the pasta so now I'm left with eating something that is good, just not my preference and still craving smashed potatoes.. They could of at least had skin in the potatoes. Anyway... At least my Strongbow Cider was the best hard cider I've tried!

    (3)
  • Myung-C P.

    Note : Your experience may differ from mine. This rating doesn't necessarily indicate the integrity of this location as a whole; just reflects my one-night experience here. I do highly recommend visiting the Hard Rock if you've never been to one before. The Hard Rock Cafe. How should I explain this to someone who hasn't been there before... Have you seen the movie Pulp Fiction? Remember the scene where John Travolta takes Uma Thurman out to dinner at that place with mock celebrities and the $5 shake? No? You're lame. I've been to other Hard Rocks, but this one seemed was pretty crowded when I went (resulting in slower service). The restaurant serves a variety of American foods. They have burgers, steaks and chicken; along with salads and desserts (both drinks and baked goods). They do have a bar, which is always a plus in this type of place. The waiting time was extremely long because of all of the tourists flooding the cafe. My party was seated next to the kitchen (which was the only seat available at the time. Someone's gotta take the hit, right?) There were autographed pictures framed on the walls everywhere and the memorabilia of famous celebrities. We had Elvis perform the night I went (a plump Samoan dude who slurred every word he said and spoke with a slight lisp). No other celebrity was there that night - which was a bummer. I guess this experience was mainly tainted by the 20-30 military personnel who jumped on stage and started to sing and clap in drunken stupor. Anyways - the food. The food was average - it was like the food in any Hard Rock Cafe, but the drinks are very tall and served cold. I had a burger that was actually cooked rare - which was a nice treat to me since I never see that anywhere nowadays. The price was decent and fitting for the environment; $25 dollars for dinner and drinks isn't bad for being on vacation. This place seemed to be geared toward Japanese tourists who wanted to experience American culture; and like any other Hard Rock, they delivered it to them with food, drink and a show. There is also a shop next to the restaurant that sells novelty goods and shirts. I went there to check out the things and they didn't really have anything worth buying for me. I almost bought a pair of drumsticks, but it was $15 and I didn't want to spend that much for one pair of sticks. The reason why I give this a lower rating is solely based on the fact that my one visit there was unlike my many other visits to other Hard Rocks. I probably just went at a bad time because they were certainly short on the celebrity staff and the service was pretty slow (not to mention that we were seated next to the kitchen). Overall the place was clean, but as the rating scale goes; "Meh, I've experienced better (Hard Rock Cafes)".

    (3)
  • Linh L.

    Atmosphere is fun with guitar decor and music videos playing. Food was good. Better than average. My steak and shrimp fajitas were tasty. My only complaint was my tortillas were kinda hard and stale. The shrimp were really big and plump. The steak was cooked well but a small portion. I also got a side of Mac n cheese which I really enjoyed. My husband's pulled chicken sandwich was good. Came with fluffy bun and tasty fries. Apple cobbler with vanilla ice cream was great. I'm more of a chocolate girl but wanted to try something different. Probably the best cobbler I've had. Which really isen't saying much. Heh. Waitress was very friendly and gave us great service. All in all it was a very good experience. We got 15% off for kamaaina. We weren't aloud to use the $5 off yelp discount on top of the kamaaina but that's understandable. Wish Happy Hour included food. The drinks looked good though.

    (4)
  • Travelmeister T.

    Hate Hard Rock Cafes as they typically serve overpriced blah food. I was shocked to have a great burger, great happy hour drink prices, and a wonderful server who was happy to split the bill for the 12 of us (why other places think check splitting is a pain in the butt is beyond me). The burger and drinks were all great. This is the only HRC I've been to that I'd return to. Oh yeah, they offer both kama aina and military discounts. Kudos to them!

    (4)
  • Don G.

    Absolutely a great time to Rock your night away when downtown Waikiki! Happy hour made it good! The staff and atmosphere made it great! Our waiter Jarel was spot on and we got a personal follow up by Manager Artur! This is the place to wind down and crank it up! Thanks for a great night out HARD ROCK ROCKS!

    (5)
  • Slade N.

    Enjoyed the bruschetta, fries and Texan. Good music and atmosphere added to the experience. Son really liked his Oreo shake and shrimp platter. Food is enough to share. Happy hour drinks, margaritas and beer are great deals. Definitely fun.

    (5)
  • Ed L.

    Back in the glory days or rock n roll, the Hard Rock Café reminds me of such days of a bygone era. That's always a fun time period for me. But then again, I was still a baby / kid in that decade. It's always a treat to rekindle the past and see what's going on around Waikiki. This was actually the second time I have been to the Hard Rock Cafe. The first time was for a Yelp Elite event and that I have enjoyed very much of. This time around, I with a friend of mine and her husband, whom were visiting from Maryland and she had run the 2015 version of the Big Island international marathon a week earlier and was on Oahu for sightseeing and vacation. It was nice to meet her and talk about various marathons across the country and strategizing about where to go and which race to do. Her husband just smiled and nodded, since he doesn't do marathons. Possibly half marathons, but I didn't ask. The Hard Rock Café was jamming when we arrived here around 7pm on a brisk recent Monday morning in March 2015. The Hard Rock Café has a mini small store, where you can purchase licensed Hard Rock Café merchandise and memorabilia for those rock heads in your life. The restaurant itself was upstairs, so we just went upstairs and got a table. I was surprised that it wasn't crowded at all, and we got a seat almost immediately. That's always a plus when you don't have to wait. Not sure about parking situation, since I took the ye ol reliable public transit. My friend and her husband drove their rental car from the hotel and parked in an underground parking garage nearby, which was $3 per half hour, I think. If you are like me, the bus has a few metro lines that stream to and from Waikiki at your leisure. #2, and #13 are the main staples, as well as #4 and #42, and the #22 for y'all who want to go to Haunama Bay. Waikiki is walkable for sure, so best bet would be to get here, no matter how you do get here for a nice evening out on the town. The ambiance of the Hard Rock Café is somewhat loud, but quiet at the same time. There is obviously mood lighting here, but you can bank on a great atmosphere. Casual as always, but it's a great way to unwind from a challenging day at work with a couple of drinks and dinner with good friends. Like a lot of restaurants that service the Waikiki area, they accept major credit cards, which is always a plus. It's always nice to just whip out the credit card and not having to worry about finding the ATM machine. The Hard Rock Café has televisions playing rock concerts at any given time. I was privileged to see the Beetles live in concern way back in the 1960's. Not my generation, but still nice to see them playing way back when. The service here was average and positive. The server was bubbly and paid attention to us, which was nice. I ultimately ordered the mushroom and swiss burger with fries, which on the menu was $16.95. The menu was a sticker shock for sure, but I was okay with it, since a friend of mine from Maryland was coming to visit Hawaii. This doesn't happen every day, so it was cool. My friend had a salad, whereas her husband had a burger as well, but I forgot which one. We both had beer, she had corona, whereas I got the Kona longboard. I thought the longboard was priced pretty good, thinking that it may have been $6 or $7, but it was surprisingly low at around $4. The restaurant is well run and we got out of there by 8:15pm and walked around Waikiki thereafter. They have a restroom on the property, which was great. Not sure about the wifi, but all in all, can't complain too much. Yes, the sticker shock can be an interesting value, but the meal was good. Burger was cooked pretty well, although the serving of fries could have been more, instead of inside of a small metal container. Oh well. We graciously declined desert and headed out on our way, even though the brownie sounded pretty tempting. Support local! B

    (4)
  • Derek L.

    I love the atmosphere at Hard Rock Cafe Honolulu. The place is beautiful and the staff is extremely friendly. The rainbow of guitars above the stairs is an excellent touch. I love the music being played at the restaurant as it takes me back from my teenage yeas all the way to today. The burgers are fantastic, my wife and I always share a burger, and that keeps us satisfied. I had the fiesta burger yesterday, and I HIGHLY recommend it, it has guacamole, salsa, and sriracha mayo on the side with the fries (which is a nice touch). I always like to sit on the patio as long as it is not raining. It's great to sit up there and people watch as people walk up and down Kalakaua Ave. The restaurant is clean, and the restrooms are well maintained also.

    (5)
  • Michaux H.

    Matthew is awesome! Everything he recommended was amazing. The summer drinks are refreshingly great as well as the "tropical burger" or something like that is available for a limited time currently is off the chain. Lastly,, the spinish artichoke dip is excellent. Matthew knows his stuff!

    (5)
  • Alexander G.

    Of big, corporate, touristy restaurants, I thoroughly enjoy my experiences at Hard Rock Cafe Honolulu. Located just off bustling Kalakaua in the heart of Waikiki, this restaurant is always busy and noisy, which is a lively and happy atmosphere for tourists and locals looking to pretend. The location is large; the gift shop and host stand on the first floor, with the main table area located on the 2nd floor and very large lanai. The bar is big with additional sitting areas for those waiting for tables with a drink The stage is off to one side and often offers live music. I'm a big fan of them offering opportunities to young local bands if for no other reason than to give them a forum for practicing in front of live, happy crowds. The music memorabilia on the walls is plentiful, with most of the pieces offering local Hawaiiana stories. I love the giant wave of guitars leading entering guests up the stairs. Staff is super friendly and always happy to help. The hosts do a good job managing the crowds. Of all my trips here, I've never had a bad waiter. The most memorable was Todd; he seemed like he loved his job and helping serve people. The managers are always present and consistently ask for quality of service, which I always appreciate. You must sign up for Hard Rock Rewards: points accrue toward helpful things like gift cards, events, and coupons. I just used the priority seating coupon on a busy Saturday night and only waited 5 minutes for a table without reservation. The happy hour here is also great- discounted pupus and beers are all you need. There is a Yelp check-in offer of $5 off $25 purchase. If you're a local, the kama'aina discount is actually a better deal, so use that. Restrooms are large and clean. The restaurant itself is spacious and fun. The food is always great. I love all the fajita options with all the fixings. The local menu is also fun: all the burgers are worth trying. This is a great place for families, date nights, tourists, locals, or a time out with friends.

    (5)
  • Berns B.

    Good Times on Father's Day at Hard Rock Cafe. Place is located in the heart of Waikiki. The ground floor is the Rock Shop and the elevator to the second floor restaurant is towards the back rear right corner for you that have a stroller. Once on the second floor you'll find a truly unique restaurant in Hawaii with music memorabilia's from Elvis to Bob Marley, also a wave of guitars going up the ceiling. On the menu I ordered the Cowboy Rib Eye. A 16 oz rib eye aged for nearly a month was "Winnahs"meaning awesome. Our server, Renee was excellent. Her service was outstanding. Overall, definitely check it out if your in town and if you live here "Kamaaina's" get 15% discount on food and souvenirs. Hard Rock Cafe's bucket list Kuwait, Makati, and Honolulu

    (5)
  • Frank R. K.

    Pretty cool place I like all the guitars hanging on the ceiling The burgers are great and the view from the balcony is great. Watching the people walking by is fun. The cocktail are pretty good too. Blue Hawaiian

    (4)
  • Tracy S.

    Live band while drinking delicious drinks? Hooray! I had a great time here drinking with friends and enjoying the music scene. Knocked down 2 stars because our waitress literally disappeared on us.

    (3)
  • Alexis J.

    I thoroughly enjoyed having dinner here. A friend and I stopped by in Waikiki and decided to have dinner at the Hard Rock since we had both never been. After being told the wait was 10-15 minutes, we had a look in their shop. Not even five minutes after entering, our pager went off and we headed off to our tables. Theresa, our waitress was absolutely rad! She was so friendly, and probably the best person I've ever did "small talking" with. She was always checking up on us even though she looked really busy, as the restaurant was filled. As a fan of rock music, I absolutely loved the vibe of the place. Definitely coming back here in the future!

    (5)
  • Kara P.

    Hard Rock Cafe has expanded their menu to include more Vegetarian/Vegan friendly options...I am impressed by the creative ways they brought more healthy options to the menu, Brittany is tending bar today shaking and stirring and pouring your wildest fantasies behind the bar ;) Slow time of day but I like it like that because then the bartenders get to entertain and chit chat with us and it makes the already awesome environment even better!!! This is a place for a wide range of hard rock/heavy metal genres and time frames...the guitars on the ceiling are amazing and each of them tell a story!! Rock and Roll history, great service and an upgrade in menu items!!! WINNING!!!

    (5)
  • Holly M.

    Sure, it feels a little tacky going to a chain when you're visiting a new place, but the Hard Rock in Waikiki is definitely worth a late night stop. The bar has a great atmosphere, with a large open bar with lots of memorabilia as well as a funky wave-style design to give it a Hawaiian surf feel. There are great happy hour deals after 9pm - $5 mai tais and margaritas, as well as beers for $3/4. The mai tais are pretty tasty. There's also live music every night on stage, and the bands are also broadcast over the live TVs around the bar. The food here is definitely a few dollars more than at most casual Waikiki places. I opted for something on the cheaper side - a cobb salad for around $16. It was huge and came with plenty of all the shameful ingredients you want - bacon, cheese, eggs and blue cheese dressing. Really good. The servers here are also extremely friendly and helpful. They seemed delighted to greet you and take your order. Hopefully that's a sign that they're treated well. All in all a nice experience!

    (4)
  • Mimoza M.

    Came here with my son and we had a great time . Always interesting place to look around...plus big bonus is that they have Belgium beer..." Leffe blonde" , which you can't find elsewhere in Hawaii .

    (5)
  • Denise R.

    We love this place ! Cool vibe , cool people -for the most part- but really can't go wrong here! We have 3 kids and they love it here too!

    (4)
  • Austin N.

    Overall impression: Excellent atmosphere and super cool entertainment. Just be willing to pay for it. Average price for dinner: $20 Price for parking: $6 w/ validation Positives: -amazingly cool atmosphere. Waiters are cool and awesome to talk to. They have cool names too. -inside of the place is just really well put together. Autographed memorabilia everywhere, large seating area, comfortable seats -great setup for bands to play and entertain -happy hour Negatives: -food is pricey ($20/meal) ($12/appetizer) but I guess you're paying for the show too -parking is expensive in Waikiki -food portions aren't that huge Came here for the first time to watch a band called Street Light Cadence. I was very impressed with the setup of the place. Had a lot of fun. It was happy hour. Drinks are about $4-6. Waiters were really cool. They didn't pressure us to order too much. The band was awesome and they really have a great stage and setup to perform. I loved it.

    (4)
  • Magi D.

    Came here last night to celebrate my friend's birthday. I'm not a fan of "loud restaurants" I'm a fan of a quiet, intimate setting, so Hard Rock Cafe was hard for me to enjoy since it was loud. The live music was okay but I thought it was too loud since I couldn't hear what the waitress was saying nor what my friends were saying. I had to yell at them so they could hear me. My pulled BBQ chicken sandwich was alright, the chicken was very dry and there wasnt much BBQ sauce for moisture and taste, the bun was also hard. The french fries as well as the potato skins were very good. I finished the meal by sharing the molten chocolate cake with a friend and I very much enjoyed it. The cake was warm, moist and flavorful (bursting with chocolate).

    (3)
  • Mina M.

    I feel like most well-known chain restaurants people go to I try so late. (Denny's and iHop I didn't try until I was 16!) This is the first ever Hard Rock establishment I have ever been to. It was a great experience! Waikiki is my backyard so parking is not a problem as we walked from my apartment. Once we got there, the hostess led us up the stairs and we were seated on the balcony. It was nice and shaded so heat wasn't an issue. There was a nice view of Waikiki and a lesser nice view of the wall of construction right next to us. Decor is amazing and the ceiling of guitars, impressive. I wish I could see what it's like at night since we went for lunch in the bright afternoon. Looking at their menu I could not decide what to get so I settled for Mac and cheese because Mac and cheese as an entree have never steered me wrong! My friend had the dakine burger. The Mac and cheese was really good - bias Mac and cheese is always good. It came with grilled chicken and garlic bread. About half way through I think the cook went a little bell pepper crazy. My friend's dakine burger was huge and came with a side of fries which they couldn't all finish. Our waitress was nice. Nothing too memorable which is always a good thing. I had a feeling she just started working there. After our lunch, we checked out the store downstairs. They have a lot of cool knick knacks and sell exclusive shirts. As I was purchasing a shirt the cashier mentioned that they offer kama'aina discounts! If they did local discounts for dining than I wouldn't have known because our waitress never asked or mentioned it.

    (4)
  • John F.

    We popped into the Hard Rock Café on a Sunday night around 8 pm for a late dinner. The restaurant was very busy and the couple in front of us were told 35 to 45 minute wait. I humbly told the person taking the seating requests that Maki was very hungry & tired so if he could do anything to expedite our seating, I would greatly appreciate it but he still said about 20 minutes. Literally less than two minutes later our buzzer called us up the grand staircase to be seated immediately! Lucky us! We were quickly greeted by our server but he said he was very busy & would be right back with water. He returned in couple minutes with water and took our order for the Hard Rock Café legendary burger! I'm glad we split the burger because it was huge. I also showed him the Yelp Check-in promotion offer for 15% off. The bill came to less than $18 with the Yelp discount but I tipped $5 for great service. I would definitely go back but when there is a live band playing! Good stuff!

    (5)
  • Ron N.

    Kinda Pricey but. they have plenty people working so they have to cover the bills. But then the foid is higher end so, it's all good. Service is great. Look for Brooklyn in the street pasding out $5off $25 like I did. Well actually she gave me the card so i stopped by.

    (4)
  • Kieran H.

    Second visit in a week. Great atmosphere. Great food. Friendly staff. Have tried several items off the menu at different times of the day and on different days and have had ZERO issue with the quality or the sizes of the servings.

    (4)
  • Kira C.

    Went here because my little cousin's band, Unparalleled, was playing the venue for lunch. Being my first time going to a Hard Rock Cafe I was pleased with the atmosphere with all its memorabilia. The restaurant themselves played good music before the band went on and the staff was friendly enough. I suppose I expected more from the staff as a whole, being that its in Waikiki and they cater to a lot of tourists... But maybe that's just me. I ordered the Surf burger while the hubby ordered the local burger and aunty ordered the nachos. All in all, the food was good. Nothing fancy or worth coming back for in and of itself, but good. My husbands burger had Portuguese sausage and pineapple on it, which actually turned out to be the best tasting dish that we ordered. Of course the Waikiki prices put a damper in my heart, but my waiter offered us the 15% kama'aina discount. Food and atmosphere gave it a 5 star, but I deducted a star for the over all staff friendliness.

    (4)
  • Rita S.

    Went for dinner yesterday. I ordered mac and cheese. Best I have ever had! wonderfully filling! Son ordered surf burger. He rated it 8 out of 10. I let him share my mac and cheese which he rates as a 10. Only problem was they apparently don't have air conditioning and only a couple of ceiling fans. It was super hot! Definitely will return while in Hawaii for more mac n cheese! Service and atmosphere were excellent. Only Hard Rock Cafe I have been to that I would return to, even with the lack of AC. Went back second time with my son. We had the mac n cheese again--we were both craving it! Son also ordered cheeseburger with bacon which he liked very much. we shared artichoke/spinach appetizer--heavenly with pita bread chips. Tad was our server--he was excellent! Tradewinds came in and was cool today. Love this place! Servers seem happy to work here and are very well trained.

    (5)
  • Sierra D.

    This was my first time here and I am very satisfied. Super good!!! I would definitely recommend if you are looking for something delish. The spinach & artichoke dip is awesome, and so are the burgers. You could order any one on the menu and be satisfied! It was slow when I went, but the service was excellent. Definitely coming back!

    (4)
  • Monica C.

    Delicious meal! They had the local beers on tap and the food was great. We used the $5 off coupon from Yelp which was awesome.

    (4)
  • Chris K.

    The ribs were a bit disappointing because I'm used to "meat falls off the bone" type of ribs and these ribs were a bit tougher meat with large bones, so not as much meat. The Texan was delicious. I took a chance with the pumpkinpalooza drink. It was not worth it. The bourbon is strong and overtakes the pumpkin spice flavor. It literally tastes like a pumpkin spice (blended ice) latte from Starbucks with an after taste of straight bourbon. One thing I did not like about the service was that we had to bag our own food and they gave my boyfriend and I 2 napkins even with the knowledge that we ordered chicken wings and ribs and a burger- all finger foods. And when I asked for more napkins and wetnaps, they just gave us 3 napkins more. They also put the clean napkin on the dirty napkin. That was a turn off for me

    (3)
  • Matthew D.

    I can't remember the last time I went to a Hard Rock Cafe before this; I'm glad we went this time, though. We had just gotten to town and wanted to go somewhere quick and simple for dinner. Having spotted the Hard Rock about a block away on our way in, we decided to go over there, knowing it would be a place we know exactly what to expect. Walking in, we were greeted by every single employee we passed. In tourist areas, it seems a lot of time employees dealing with the public get burnt out and frustrated with people, so it was nice to see everyone give off a smile and an Aloha. We got there right before a bit of a rush, so we were seated immediately and taken care of quickly. In the process of dining, our server ended up getting another 4 or so tables in what felt like a matter of minutes, but she did an excellent job keeping up and not appearing at all overwhelmed. The food was better than we all expected and cheap compared to a lot of places around. Plus they had a $5 off check in special while we were there. It's not really a taste of the local culture, but if at the end of the day, you feel like having a meal where you don't have to think too much about what you're ordering, and know what to expect, this is a good option.

    (4)
  • Charlie E.

    This is your typical Hard Rock Café. The food is average and they get you in your prices. Location is at the end of the Waikiki Beach main strip. It was a relaxing atmosphere, the music was not too loud, and it was a nice view looking over the street with palm trees.

    (3)
  • Rita V.

    We came here for lunch on our first day in Oahu. We were directed to go upstairs, since that is where the restaurant is located. The first floor is basically a souvenior store. It was definitely pretty hot eating at the Hard Rock Cafe. Its an open space with no air conditioner, but I saw a lot of ceiling fans. While we ate there, there was a girl band playing for the customers. It was nice to enjoy a complimentary concert while you ate. For lunch, I went with the slab of ribs. The ribs was very tender and the meat fell off the bone. I wish there was more bbq sauce on the top though. This dish can definitely be shared among 2 people. I ended up having leftovers. We also ordered the Hawaiian burger. This was a super tall burger and a bit difficult to eat. It was tasty though. Overall, the food here is pretty good. The service was decent, too. The prices are a bit high (all the dishes are around $20), but it must be Waikiki prices.

    (4)
  • Vivienne L.

    When you are in Hawaii, lets just say the wait to ANYTHING, is quite ridiculous... Over 2 hours on a Sunday in October at 8pm. I can't imagine summer season. This is why they deserve 5 stars! 1) Hostess were super friendly, with a big smile and greetings. I just love it when people get excited when there are business vs. "they hate their job" face. 2) There were full house that evening, but we had no wait! That was extra bonus points. I personally love a full house or a place packed with people, in hope there will be shorter lines. I don't mind waiting, if it is worth it. And we got a table by the stage where there will be night performing by local high school performers! 3) The waitress was very informative and suggestive whats best on the menu, and really know how to romance the food. Instead of the generic "is good, or delicious, or is great..." She told me how they cooked the burger, and whats the pairing milkshake. Needless to say, everyone LOVE their food! 4) Hard Rock Cafe ambiance never fail at bringing out world class design, music backgrounds, and atmosphere! And this one had guitars all over the ceilings !! 5) Overall from the moment I walked in, the restaurant was filled with appropriate music, high energy atmosphere, friendly hostess to knowledgable servers, and fantastic dinner! Again, for me it is all about the service...

    (5)
  • Emily J.

    I was less then impressed with the Hard Rock Cafe. My wife and I ordered fajitas the meat was ok but the vegetables were raw. My son ordered chicken strips which were cold in the center. The one good meal our table received was my daughters BBQ chicken which was good my definitely overpriced. You would probably get better and much less expensive food at any of the sounding restaurants.

    (2)
  • Chelsea B.

    Great food and service! Live music is also super rad! Jimmy was our server and he was beyond AWESOME! So friendly and upbeat. Definitely come here if you are in the area or on vacation!

    (5)
  • Mark C.

    Smoke rib is good ,TWIST & SHOUT SHAKE not bad,and Kids singing twinkle twinkle little star on 2/24 ,2015 .Mark and Jamie honeymoon from Taiwan.

    (3)
  • Michiko H.

    For a chain restaurant Hard Rock Cafe is one of my favorites. The Waikiki location is great if you don't have a car. The parking is $6 for 4 hours so I recommend car pooling or finding cheaper parking if possible. Military gets great rates right behind Hard Rock Cafe at Fort Derussy. Atmosphere: Fun, family friendly, and entertaining. From the very nice staff to the collectables all over the walls we enjoy it every time. We had to wait about 10 mins so we took the buzzer and looked around the restaurant and its Guitar Wall. We hit the shop at the end and prices where good for the t-shirts and glassware but the necklaces and key chains looked over priced. We got a glass with one of our beers for $10 which is a decent deal because the beer was $4 and the glass was $9.50 seperate. We also bought a t-shirt and an adorable onesie for our 9-month old. Seating: 10 minute wait but I am sure it can get long. We where seat down and immediately given water, a friendly hello from Dylan, and asked if we needed drinks. Service and Food: Dylan was great at recommendations. Happy hour was all day expect 7-9pm so we had to get our drinks in quick to keep it Happy Hour. The $10 beer and glass and a good $5 Blue Hawaii. We got the Da Kine Burger, Island Tacos with Ahi, and Dylan recommended Nachos with Kailua Pork for appetizers and Bacon Pineapple Shrimp Fajitas for my indecisive friend. Food was great for the price and we caught the last half of the live music. It was one guy who sang country and it was just the right loudness. The Plantains that came with the Island Tacos where so good and the pineapple coconut dip was gone after I shared it. 15% off for locals and Military which will bring us here again. I think people are too harsh on Hard Rock Cafe because it is a tourist attraction but in the end its still very fun and a good time with friends and family. We go about once a month and always ask for Dylan.

    (4)
  • Elaine F.

    Who can say no to Hard Rock Cafe, always good music and great atmosphere. They have upper level seating with big opened windows for nice Oahu breeze to come in. Customer service is great and their is always a supervisor roaming to make sure of it which is nice. Came with my mom when we were on vacation and she had the combo with chicken and ribs and I had the twisted Mac & Cheese. Her plate was great and the fries were bomb. As for my plate I just didnt like it Not their fault I just likea more simple mac and cheese or a truffle oil mac and cheeese and theirs is...twisted. Simply not for my palate but when they notice my plate off to the side practically full they asked to replace it with another plate free of charge and I would have but another great thing about this place is that their plates are super filling. So i was pretty full and didnt want to waste food. Even the supervisor came to double check. Overall great experience and shout out to Carissa for being an awesome waitress.

    (4)
  • Audrey C.

    Very nice atmosphere, had local fajita fish special great, a bit pricey but worth it. Didn't like Mai Tai's not Hawaiian style too red. Loved music and staff very knowledgeable and friendly.

    (4)
  • Jennie M.

    Ok, I am going to admit it, I have scoffed at the Hard Rock as "lame" for the last 5 years, refusing to go in. Every year on our January pilgrimage to Honolulu my SO say's "let's go to the Hard Rock" and I roll my eyes and tell him he's ancient and the Hard Rock might have been cool 20years ago (when he was, haha) but it sure isn't anymore! I was wrong. Hard Rock Waikiki, I officially apologize for thinking you were lame: Sorry. Four of us went in on a xx night, sat at the bar, BS'd around with the bar staff, had some tasty cocktails and sang along with a wonderful cover band that was playing. I love the roof, it's like you are partying on the worlds largest surfboard under a gigantic wave! Now I have no comment on the food, remember, we were only in for drinks - so, if you are looking to go out, party it up in a fun, cool looking environment with live music; wander on in to the Hard Rock. Tell them Yelp Edmonton says hi... and sorry!

    (4)
  • Bob B.

    This a cool Hard Rock venue. The ceiling and wall of electric guitars is worth the trip to see. The food was lackluster though. I ordered a burger medium and it came out overly well done. Plus I purchased something at the Hard Rock store and got a $5 coupon for taking a survey. There were no restrictions on the coupon other than spending $20 to get the $5 off. I did so. Then they wouldn't take it because I only spent $18 on a hamburger and the rest on on alcoholic beverages. The waiter kept relaying what the manager said. The manager wouldn't even waste his time to come out. He said I could use the coupon at another Hard Rock because it doesn't expire. I got home and looked at it. It expires next month. Bad form, Hard Rock. You're didn't show me the rocking time you promised.

    (3)
  • Cris B.

    The food here was disappointing. Our waiter "Todd" was really good, personable and answered questions in detail. The fish tacos were tasteless and my husbands burger was bland. French fries were very good however. The ambiance is entertaining and the seating area on the balcony was very nice. I would go for the entertainment and experience not for the food.

    (3)
  • Jacqueline H.

    LOVE it!!! This is certainly one of the best Hard Rock's that I've been to (and I've been to a lot of them). The food is great and the service is above any others I've ever been to. The servers specialize in customer care and are constantly checking on tables! I would highly recommend it to anyone!!!

    (5)
  • Shelly F.

    Our must-stop every time we visit Waikiki. Awesome drinks & amazing service by our fave bartender, Ali'i!! (Oh...and the atmosphere & food's good too!)

    (5)
  • Paris N.

    Visited a few nights ago to see my boss' band play. The Dave Young Band. We had a great time! I made a reservation for a table close to the stage and we had a great waitress! Every one was so friendly and accommodating. The guitar wall & ceiling is pretty amazing. I would've loved more of a selection of food but I had the macaroni chicken. Which was amazing. I'll definitely be visiting again!

    (5)
  • Teresa S.

    This place has been here for about 25 years now that I can remember. Though it does not look worn out and old. Hard Rocks are what they are. Back when they first opened all over the world they were really cool. They are still a little bit cool, and you never know what you might see there. They do play live music at times so that is another cool thing. The food is always the same, not bad but very over priced. I went to the one in Atalanta about a month ago same thing there and also very high priced. But, if you have a triple A card (AAA) you will get 10% off. That is a good thing ,no matter how small. The place is somewhat clean , and food not bad. It is decorated nicely. Service is not too bad either. I guess it is a good place for kids to check out all the band memorabilia .

    (3)
  • N B.

    Honestly, when we came here for dinner last night I wasn't expecting the greatest of service. Boy, was I surprised! Our server Dylan was awesome!!! He was quick and courteous. I was shocked how much attention he actually paid us on a busy Saturday night! All our food and drinks came out promptly, and Dylan delivered them all every time with a smile. He made us feel welcome, and it was cool to learn certain things he told us about a lot of the memorabilia they have around the restaurant. Food and drinks are wonderful here, and so is Dylan!!!

    (5)
  • Cierra C.

    Came here with a local friend on a Sunday night, for dinner and drinks. We opted to not seat ourselves at the bar, waited for one of 3 hostesses to sit us. She sat us in a tall top at the bar. No one greeted us for at least 5 minutes, our waitress introduced herself and gave us menus. It was happy hour so we ordered a drink, the drink came fast but it was too sugary for my liking. We ordered a pulled chicken sandwhich to split. A different server brough out our food, it was the wrong sandwhich. We let the waitress know, we had to yell for her to even come to our table. She gave us attitude saying we said something different, and brought out the other sandwhich a few minutes later. Service was not good. There were a large number of staff members on shift and it took a long time to get any service. The food was expensive and bland. The good part was the live band and cool people watching. You can def get a less expensive, better experience and food elsewhere. I wouldn't recommend.

    (2)
  • Amy H.

    I didn't have high expectations for a chain restaurant of this sort, but it surpassed them. Our servers for lunch (we had two perhaps because of a shift change) were both so nice without being annoying. Very professional. The pulled chicken Texan sandwich that I spilt with the hubby was as tasty and decadent as I had hoped. My drink (a mojito with Gin), while yummy, didn't taste like it had much booze, but I've come to expect that from places like Hard Rock. There was a kids rock band playing live while we were there and they were really good! Made for a pleasant afternoon.

    (4)
  • Carmen S.

    Given it 4 stars cause our Waitress Rita was awesome. Food was just ok...nothing memorable. the malted milk shake was yummy.

    (4)
  • Courtney R.

    Terrible experience here. First we were told it was a 45 minute wait (had a fairly large group). Over an hour later we hadn't been seated. They called us in only to make us wait another 20 mins at the top of the stairs. The manager came by with free appies for the wait which made up for that. Everything was fine until we were finished our first round of drinks. Every single drink at the table was empty before they came around again to ask if we wanted another drink. And then the waiter missed taking orders from two people at the table. One of us got the wrong meal (ordered chicken, got pork). My vegetable fajita had huge broccoli florets (who puts broccoli in a fajita?). We were in a rush to leave because the whole thing took so long and the bills took a while (understandably since it was a large group) but the waiter wouldn't let us pay at the bar to make things faster. And to top it off I didn't feel well after the meal. From beginning to end was just a disappointing experience. Too bad because Hard Rock is usually a great franchise. UPDATE: Despite the Manager's comments below, I never received anything that was promised from Hard Rock. Stay away from this place.

    (1)
  • Frankie R.

    Went to see my first performance at the hard Rock Cafe, which I never did before. I was very pleased with the support of these young musicians and it was amazing how these kids put a lot of time and practice to put on free shows for the public. I hope that they do perform again at the hard Rock Cafe! Support Chaotic 5 when they perform. I am glad I came out and check them out. I wish them a great 2015. Also I happen to go to the briefing for Pleasant Hawaiian Holidays too for my Customer service representative for Maui Divers Jewelry every morning so I am glad to do that as well. I thank Hard Rock Café for letting us come and support these artists!

    (5)
  • Destiny K.

    Really enjoyed my experience here. This was the first time ive ever been to a hard rock and was happy to be seated right away. We sat at the bar for the happy hour and Danielle was the bar tender. She was so friendly and really made me feel comfortable. She was all smiles! Someone should give that girl a raise! The food was great but i have to admit i was expecting something very unique and even though it was delicious it wasnt over the top great thats the only reason im not giving 5 stars. I had a fiesta burger and my fiance had one of their local burgers. Both burgers were huge! We probably could have shared one plate. It did kinda bum me out that my fiances plate had garlic fries and i wasnt given the option for those : ( i love garlic fries lol. Drinks were good and the decor is really nice. Of course this restraunt is right in the middle of downtown so expect to walk a little to get there. Definitely worth going too and i would return

    (4)
  • Amber G.

    Food is good for Waikiki. Drink specials are good but wish they also had some food on the specials. They give a local and military discount but you have to ask.

    (4)
  • Kathy W.

    It was dead when we went but the staff was fun, we kept catching the bartender dancing to the music. We had a couple drinks, I had the berry press and it was awesome, light and refreshing. perfect for a hot day. I think the manager was our server but Im not sure. But he was also fun, chatting with us about places to go and what to do.

    (4)
  • Kathy L.

    Got to come here twice while I was here for a week- first for a creme brulee lunch with a friend who was lucky enough to stay here for a year on an exchange! Decent dessert and got to sit on the outdoor balcony looking out to the main road. Perfect for the warm temperature. Came here again for a farewell dinner for a friend and had to get the Local Legendary burger. It had grilled pineapples- as expected from this tropical island but surprisingly side fries seasoned w furikake: seaweed pieces that you sometimes see sprinkled over rice. Had the usual hamburger patty but also pulled pork in teriyaki sauce (another Japanese flavour) and monterjack cheese with the usual salad inside the burger. Also got to pick up a shirt- in classic Hard Rock style as a keepsake. Great location- easy to find and awesome decor- with a string of guitars along the ceiling like the guitary strings. Mini stage with a live band as well as large tv playing music videos. Definitely recommend the Hard Rock experience!

    (4)
  • James W.

    Food and atmosphere was good. Our waitress was a little pushy to get us to join the loyalty reward program.

    (3)
  • Eddie C.

    My bucket list is to attempt to visit all HRC locations!! So, I'm now crossing off Honolulu location! Dined in with friends and enjoyed all the artwork displayed. Staff was friendly, service was attentive and food was good. The floating guitars is by far the best artwork I've seen to date and the live band during dinner was very cool.

    (5)
  • Anne W.

    Considering the night scene in Honolulu is a little lacking.. I am surprised how few people come to this spot. Perhaps what they need to do is make it a little less touristy. I think it's the gift shop you need to walk through to get in and out of the restaurant that makes it a tad more restaurant-like and less going out like. What I liked about this place was the guitars that were stretched across the ceiling (looks awesome), live music (some bands were better than others.. they are mostly cover bands and one group looked like they were teenagers), and their all day happy hour (ok, it's not all day but it's like pretty much all day with the exception of some dinner hours). This place is ample seating.. you can hear the music as you walk on the street below.. and their waitstaff can be a little odd (the first night we were there.. didn't care if we had a shot and drink in hand... second night, somehow this became a Honolulu law they could not violate). It's still better than what is available for nightlife in Honolulu and it was a quick walk from the hotel. Oh.. do not attempt to find parking in this area.. in general, parking requires a garage and believe me the cost is not small! Oh I did not eat here.. I would probably guess it tastes like what it does at every other Hard Rock though.

    (3)
  • Amy H.

    Cool happy hour menus! Also very clean and awesome decor! I really enjoyed visiting this place while staying at a nearby hotel. It was walking distance to many of the hotels and shopping. Down side is they close at 12 on weekdays, but that's ok. Saw the servers at the bar down the street and drank with them there.

    (3)
  • Eric Robert R.

    THE NAME "HARD ROCK CAFÉ" RESONATES WITH 1980's - 1990's VIBE! I hear "Hard Rock" and for those from generation X, we immediately think of Bon Jovi, Aerosmith, REM, Lenny Kravitz, oh and my favorite, Six Pence None the Richer! Yup, those were the days... Big hair, Doc Martens, Everything in Black, Ex-GF tattoos! Yup, if you only knew the Rock Star I once was... Anyways, I've only been to the Hard Rock Café Waikiki twice! Probably because I've been to the ones in California so much back in the day, oh and of course, unless I'm playing tourist, but I'm one to avoid Waiks! Yup two times to this location... Once with some mainland friends all wearing plastic flower leis and being silly, or was it silly drunken rock stars - It's all blurred lines to me. The other time was during a Yelp Elite Event in 2013- one drink ticket, yet a couple of cute Yelp friends gave me their ticket. Yup, living up to that rocker "bad boy", "Axl Rose" image! On both occasions we all had a grand time! Goofy, but good honest fun! Also on both occasions I had a burger, so of course the burgers will be graded here in this review. I believe the first time, the plastic flower leis visit... I had a basic cheese burger & fries. On the Yelp event I had the promotional Legendary Burger + Kona Brewing Longboard Beer! How could I resist? The Legendary Burger is 10 oz. Angus Beef patty, seasoned with salt; the burger is cooked in a Char Broiler and topped with bacon, Cheddar cheese, caramelized onions, sautéed mushrooms and guacamole. The buns are toasted face up in an open face oven allowing it to hold up a Juicy 10 oz burger patty but also remain soft and delicious on the outside. Finally, the burger is topped off with lettuce, a tomato slice, a pickle and an onion ring. It was very delicious, but fell below my standards of Honolulu Burger Co., Teddy's, Ma'ona, and my all-time favorite, Le Burger Extravagant - a $295 Burger from Serendipity 3, in New York. Hey, I had a third! Still, for a classic American big burger... Hard Rock Café's Legendary hit the mark! We were all well fed, content, and plates cleaned! Fries gone & beer(s) drank! Yup, the beer made it taste better too. Yum! The ambiance, is well... HARD ROCK! Guitars hanging from the ceiling, Framed LP's, Signed photographs from "Glam" bands like Poison, Motley Crüe, Duran Duran and Greenday... The staff, not the greatest, but good enough, like "b-side" 45's. Good enough, but don't expect Lady Gaga stat! Since The Legendary was a freebie burger from my lovely friends of Yelp & Hard Rock, I can only give the burger props! However, would I dig in my pockets to pay for one? Probably not, and instead go to the likes of Teddy's or Honolulu Burger Co., quality is a notch higher, BUT if in the Waikiki area or just wanting to play Rock Star... Give this burger a try. It's pretty good, especially with a Kona Brewing Longboard! Oh, and Aerosmith is alive and well! ROCK ON... OVERALL GRADE: 3.7-STARS! *****This review is part of my Burger series list. Please follow me & follow my journey! LIVE ALOHA... YELP REVIEW #263

    (4)
  • Izabella P.

    Love love love this restaurant! I've never had a better burger than at Hard Rock Cafe. If your looking for a quiet place to eat, this wouldn't be the place cause there is blaring music the whole time and if you come at the right time they will have a live band playing. Stop by if you can, it's some good stuff :)

    (5)
  • Joe M.

    We were a table of 7 and waited a fair amount of time for our table to be prepared. We were seated and immediately approached by nick, whom is a very knowledgeable, courteous and attentive server. I ordered potato skins with sour cream as a starter, and a 6oz bacon cheeseburger for the entree. Both were delicious. As for drinks, it was happy hour, so $4 draft beers were the way to go. I would've given 5 stars, but I knocked off a star for the music selection. This is the "hard rock" cafe, and I don't think Rihanna, Taylor Swift and Rick Ross fit under the "rock" category.

    (4)
  • Wes J.

    I enjoyed my eating experience here! They had a guy playing guitar and singing that was doing a great job and keeping the crowd entertained and participating. Local burger was tasty and well cooked, only criticism is that it was a bit sloppy and hard to keep together. The furikake fries were scrumptious too. Happy our drinks were cheap, strong and flavorful. 15% military discount too! All the employees there were friendly and genuine. Well done, my friends, well done!

    (4)
  • Arlo G.

    Tons of fun, great environment and Mary Jane the hostess was awesome, good prices great drinks and friendly staff

    (5)
  • Melanie D.

    This was your typical HRC, nothing more, nothing less. The food was pretty good, everyone in my party got something BBQ related. It was no authentic BBQ, but then again who would expect that from Hard Rock? The atmosphere was fun, lots of rock-n-roll paraphernalia, and there was a nice patio over the city.....great for people watching. They had a nice happy hour with $5.00 tropical drinks which is the cheapest I saw in Hawaii. Also, our server was wonderful!

    (3)
  • Melissa H.

    I came here with family while on vacation. Overall we had a great dining experience. The entire staff (store and restaurant) were very friendly and attentive.

    (5)
  • Chevonne J.

    This place was ok for us. Set up was clean and cool like most hard rocks and the food was good. Hubby loved his special local burger that had avocado, pineapple, and sausage. Rest of the food was good as well, BUT service was unbelievably slow and during a very slow time at that. We were patient but it was frustrating with 5 children and what seemed like a staffing issue perhaps. Other than that you can typically count on decent food from Hard Rocks.

    (3)
  • Ben T.

    Hard Rock Cafe is always good fun if one hasn't been before. The Waikiki location happened to be one of only a few restaurants still open when we got into town about 930pm (after a 9 hour flight). The service was very friendly and helpful and was essentially our welcome to Hawaii. I had the Fish Filet sandwich which was quite bland, a bit dry, and overall a bit so-so. The restaurant's saving grace was the great location, great atmosphere, fantastic service, and cheap but good drinks! Standard cocktails were $5 and were delicious especially for the price. I had a beer which was also great and very reasonably priced.

    (3)
  • Arthur B.

    Why can't the Hard Rock Cafe in sydney be as good. The staff is friendly and ready to help you, the food is tasty and fresh. Had the burger the first night and it was massive. Today I had the ribs........ My god they were the best ribs I have ever had. They also have a great selection of cocktails. It's a must if you visit Hawaii.

    (5)
  • Jody J.

    Eh...it was only ok at best. Our order wasn't right when we received it, our fajita veggies were barely cooked, and everything was only okay. I wouldn't waste my time or money here again. There are plenty of other options in the area.

    (3)
  • Kea K.

    I don't know why but this hard rock food sucks been there twice over it. They need better cooks or something. And I told the Manger the food suck and the food had no taste he didn't know what to say. Bad management skills

    (2)
  • Trish P.

    Moved from the old location to a more central one in Waikiki, this HRC is pretty awesome. the decor (as you can see from pics) is amazing.... the first thing you see when walking up the stairs to the restaurant area (they also have an elevator) is a giant wave of guitars..... so awesome. and this being the Hard Rock Cafe, they have awesome music playing all the time!! yes, it is still a little loud, but they.... "if the music is too loud, you're too old" ..... for lunch we chose to eat at the bar b/c there was no wait for sitting there. the pluses for this is that the service was very good - the bartender was very attentive and not pushy like some places. BUT the down side to eating at the bar is that is smells like a bar..... you know that smell..... ignoring that - the service was very good, but again, keep in mind, this was lunch - dinner service is probably a lot crazier, especially at the bar.... i ate their Hickory BBQ bacon cheese burger. i ordered this well done, and expected one of two scenarios: it would either come out med well, or it would come out burnt and dry.... this is usually what happens when i order burgers well done. BUT NOT HERE!! this burger came out perfect. cooked all the way through, slightly charred on the outside, and moist on the inside. also, the pickles they put on the burger were really really tasty for some reason.... on the menu they're called "day pickles".... i'm not sure what this is, but damn was it good. also tried a bit of their Smokehouse chop salad, and that too was really really good. lots of avocado, and a really good refreshing dressing. the parking in Waikiki is always pretty junk - if you're coming here, you can park in the Bank of Hawaii Building very close by, and with validation, you'll pay $6. not too, too bad... but there is better if you're willing to search.

    (4)
  • Latoya W.

    Convenient location, wait time is average and the food is awesome. What I really love about this place is the decor (imagine a ceiling with a huge wave of guitars) and the live band that played classical hard rock tunes !

    (4)
  • Mike J.

    Best place to eat in Waikiki! Hands down. Didn't think great food would be so difficult to find.

    (5)
  • Antawan N.

    Great customer service and food. They had a live band. Very family friendly. We plan on recommending the Hard Rock Cafe to our friends and family.

    (4)
  • Arthur S.

    Came here with a group of friends visiting from the mainland more recently. Dont get me wrong, the location is excellent, right at entrance of the main waikiki strip. Although there are a few reasons why i don't think Hard Rock Cafe is all that and a bag of chips. Unfair waiter service. So here's my little rant on what i consider respectable waiter service. If there are 10 people on a table. All around the same age group, and everyone gets I.D' for drinks except for one person. I think its a bit rude. In this case it just so happened to be someone close to me. When the waiter came around and said "i don't need to see your I.D" to her, i took a bit of offense. Even if the person does look well over age, when you I.D everyone else on the table you make it exceptionally obvious that person IS well over age. Next, no drink specials! How can you hard rock when there's no drink specials. That just makes me hard! I need to loosen up a bit before i can rock. Over all our waiter just seemed meh, unhappy to be there. When i jokingly questioned about the whole i.d scenerio she sternly said "it's just policy". Which is quite professional. But i professionally will be stingy with tipping your service as well. Great highlight of the night was the live music. That helped me ease some of the tension i had toward the service most of the night. Don't think i would come back here unless i was invited by some tourist visiting because its a chain, they're familiar with it, and its "safe", OR Hard Rock started to have some major drink specials. Other than that i can think of some better places with better ambiance, service, and drinks.

    (2)
  • Marlon T.

    I think this is the best Hard Rock Cafe I've ever seen because of the open atmosphere, frequent live music, and artful wave of guitars on the high ceiling. I only went during happy hour and grabbed a couple drinks. I also happened to be there right after the Superbowl ended so there were countless yelling Seahawks fans. Service was great and it was a good place to stop for a drink. I know Hard Rock Cafe is not specific to Waikiki but if you can't decide on some local bar, this can be a good place to start before heading out bar hopping. There are some pretty good places to eat right next to here like Ramen Nakamura or Giovanni's Pastrami. Of course, there is live music here (where isn't there live music in Waikiki?).

    (4)
  • Hasan K.

    Hard rock has a cool atmosphere, but food wise it's ok. I ordered the fried shrimp platter and it was a good meal. Good place to come for lunch I went about 1:30 and it was empty.

    (4)
  • Carl S.

    I'm a hard rock enthusiast! I've visited 19 different locations and hard rock has a big say in most vacations I take. If the vacation is a good deal I take it. If the vacation is average they must have a hard rock or I don't go!!!!! Love hard rock. Big burger guy so always in love and the breeze was unforgettable :-). When I visit a HR it just always seems like the vacation has started.

    (5)
  • Michelle R.

    I went here the other night with some friends. It's an interesting place to go, the guitars are decorated at the wall of the stairs and wrap around over the ceiling. Pretty epic. They also have live music sometimes. I ordered the New York Strip Steak, medium rare. It was marinated to perfection and grilled perfectly. The food makes up for the customer service at the restaurant. There is a kama'aina discount of 15% I didn't know about earlier. It totally beats the $5 off $25 deal Yelp offers by checking in, just FYI. Happy hour also starts at 9PM on a Tuesday (not sure about if it's just weekdays or weekends too). Our waiter was really sweet, but she kind of abandoned us towards the end. We asked for her to split checks for the 5 of us, she told us it would take some time for her to sort that out. I work as a cashier at a restaurant, so I completely understand the situation especially since 4 of us paid with cards, but it took her about 45 minutes to print out our checks and deliver it to us. We planned to go somewhere after dinner so we just wanted to pay and leave. I also saw her leave the kitchen holding our checks in hand after she swiped our cards but she didn't come directly to the table to deliver the checks until about 30 minutes later. I saw her walk all around the restaurant to visit the other tables she was working first. When she got to our table, she apologized to my friend because she lost her debit card somewhere. No surprise there, I mean of course she lost something while walking around the restaurant holding 4 cards in tabs. My friend was angered but the waiter found her card in the end. She hugged my friend and apologized but I feel like the whole situation could have been avoided.

    (3)
  • Shala G.

    The hot wings appetizer was really good. The menu selection is okay and the wait was okay as well. The live band was good. The waitress we had was great. I got splattered with oil from one of those small black fajita skillets from another waitress walking past. She apologized, but that crap was hot!

    (4)
  • Lys L.

    The food was okay. The happy hour is awesome. And priced very well. Cool place to go if you're bored I guess

    (3)
  • Niki T.

    Had really great food and a nice atmosphere! Loved the decor and music videos played. The staff was very friendly. Although the wait time was very long. The prices for food was alright. A little bit more than they should have been but like I said the food was good. Would definitely return!

    (4)
  • Jonathan H.

    Never bored and it keeps you riviting. The sins of mediocrity die outside ad the notes from this house of rhythm soothed my soul while the cuisine fill my body.

    (5)
  • Shay F.

    I was given the opportunity to try this place out again, and I must say, my server, Malia, did a great job! And I'm always a fan of places that has a vegetarian options. I got the veggie burger and it wasn't bad at all. The food came out quick too! WoW. Oh, and yes, I got a birthday sundae, but it was kinda weird to see the bottom of the glass empty! LoL. And yes, they totally embarrassed me by telling the whole restaurant to pay attention and yell out HAPPY BIRTHDAY!!!! Yelp 365 Challenge #214/365

    (4)
  • Raul M.

    Drinks were sub-par. Entrees and appetizers were mediocre yet pricey. Service was good. Atmosphere was great and so is the design of the restaurant. Good vibe just not good eating and drinking.

    (3)
  • cris s.

    Stale fries, cold tortillas. Chewy shrimp "fajitas" that are simply a handful of shrimp grilled on a skewer before being placed on a bed of (separately) sautéed veggies... Disappointed.

    (1)
  • Anndrea P.

    Amazing!!! Service was wonderful from walking in to being seated and our waiter Todd was the best! Food was tasty. Apple cobbler was great!

    (5)
  • Janet E.

    We came for dinner and the wait was about 10-15 minutes. The wait wasn't too bad but we were starving! Thankfully we were able to sit at the bar and order drinks while we waited. During the early dinner hour/happy hour, the restaurant had live music. I enjoy live music, so it wasn't so bad for me. However, this could be a turn off to people who don't enjoy mainstream music or loud music in general. The options for dinner were good. Unfortunately I had gotten a stomach bug and did not have a huge appetite for food. I only got the mashed potatoes and the side salad. The potatoes were real potatoes and tasted good. Unfortunately the side salad had a bunch of toppings on it (which was not mentioned on the menu) that I would have rather not have had. But overall, it tasted good. Our server was friendly. I can't remember his name but he was an Aussie. Great guy! Expect Waikiki type prices at this restaurant.

    (3)
  • Lei N.

    We came on Tuesday because a band we knew was playing. We parked at Fort DeRussy and walked over to the Cafe. I thought they had their own lot? Am I wrong? This is my first time dining in so I'm excited. I didn't know there was a wait! So we talked to the worker at the front (he had his computer at the back of the jeep out front). Wait was half an hour. They gave us a phone buzzer that'll call us when our table was ready. So we walked around in nearby stores. We came back and looked at their merchandise. The lemurs they have as musicians are so adorable! Some of the other items were a bit pricey. When we finally got called we were told to hand the buzzer to the hostess upstairs and we had requested for a table near the stage. I really like their furniture and the displays really amused me. And the space is huge, with high ceilings. I finally get to see the guitar wave. :D As you can guess I really liked the pink one. Our waitress was really perky and gave us information about the menu. It was also happy hour! So we got drinks off that menu. I got me a pina colada, though they were asked if I wanted the Lava Flow instead. I really didn't taste the alcohol. Gail got a margarita, I think. I took a sip and it's salty. I had to keep sipping my water. We kept getting distracted so much that our waitress had to constantly keep coming back to see if we were ready. Gail already had ordered the potato skins. It burned my fingers. I had to use the plates they provided us with. Yeah I was quite impatient. After a while, I ordered some chicken tenders. We debated about ordering more and thought against it since we figured the skins and tenders were good enough. I liked... the red sauce O_O I don't know what it is D: the mustard sauce wasn't for me. The music. I really like their selection. The live band, Autumn Complex -- awesome covers ;3 There were some people dancing near the stage once in a while. There isn't much room. Bathroom's tidy, THOUGH me and another lady couldn't wash our hands! Lol, we couldn't figure out how to turn the faucet on and we had soap all over our hands! We began wiping the soap away when she figured it out. We both started laughing and took turns washing at the same sink. Took a while for us to get and pay our check. Sometime during our stay our waitress's shift was over and we had a new one. Kama'aina - 15% off Yelp check-in - 15% off food and merchandise (it helped when Gail wanted to buy a hat. Any deal is better than none!) They also have a card; a rewards program.

    (4)
  • Brittany B.

    We had to wait 50 minutes, it was overpacked and too hot upstairs. The menu didn't have enough options. The drinks were okay, but my sandwich was blan and nothing special. The band was just decent. Good happy hour options though, and my waitress was excellent.

    (3)
  • Shayna Y.

    My husband and I love this place!! We dont get to go here often, but when we do we always enjoy and thats with 4 kids too!! From the live music to the friendly staff and ohh so delicious food.. u cant go wrong!! Shoutout to all the service members HARDROCK CAFE HAS A 15% MILITARY DISCOUNT!!!

    (5)
  • Shila B.

    I've been here on a family vacation and I remember not being too impressed with the food. It was just a burger and fries at the end of the day. Nothing really popped out at me. I was there to see the merchandise and the stuff behind glass cases more than anything. Cool guitars to look at and some alternative memorabilia such as costumes. There was a long wait at the time. I go for the meseum more than the food.

    (3)
  • John N.

    The new location is lightyears better than the old previous location, however, the restaurant has fell from grace the past few months. On a weekend, Hard Rock Cafe is usually rocking hard and the wait staff can get behind pretty quick. Food: Mac and Cheese - Excellent! Not as flavorful as the best I've tried in Waikiki, but it can definitely hang with them. Burgers - The gem of the restaurant in my opinion. It can be amazing at times but I had a few times where it was just okay. Drinks - Your standard drinks on a Waikiki restaurant. Nothing special. Service: They can fall behind easily when it gets busy, but other than that they are friendly and personable. There are a few things that Hard Rock Cafe can do to make itself better: Reinvent its menu and bring in some local flair. Get some air condition pumping on the top floor. It is way too hot when it is busy. More unique, specialty drinks. 100 Reviews, 1 Day 83/100 January 12, 2013

    (3)
  • Lesley H.

    Great atmosphere, good service, a bit more expensive than I expected and food was mediocre.

    (3)
  • Deb T.

    Great food - fish is from Pier 38! The local burger was amazing as was the ahi tuna my hubby ordered. Great atmosphere and service. Server was outstanding!

    (5)
  • Orphanthal J.

    First, we made reservations for 7:30 and were not seated until 8:15. They know how to take a reservatoin but not how to keep a reservation. The turkey in the club sandwich was flavorless and the brisket was dry. The waiter was great and service once we were seated was great. Just my oppinion from one visit.

    (3)
  • Kim S.

    Yet another Waikiki establishment that doesn't care about cultivating business from kama'ainas. I was lured to Hard Rock by the $4 legendary burger + drink coupon so decided to have lunch with my parents. I thought WTH, why not try it for 4 bucks instead of $19??! Especially bc the menu is overpriced for tourists to toss away their vacation $$. Short version: Eat here if you want slow service, room temp/cold overcooked/reheated food at high prices. Service: S L O W! It was not busy & many tables were open. Our beverages (soda & water) were not refilled until the check was brought. There was no check-in after the food finally arrived. Lots of employees were simply standing around chatting with each other. Food: TERRIBLE - not even worth the $4. The toasted hamburger buns & fries were room temp - so were probably sitting around for a while. The burger was also barely warm. My main gripe: the burgers were all overcooked. Instead of med & med rare - they were both well done - not even a blush of pink. For a 10 oz. burger that's pretty hard to do unless they were pre-cooked & reheated - hence barely warm & overcooked when served. Don't know why they bothered placing red flags in burgers that were well done. Mine had 2 red flags which may indicate more rare. I had to flag down a bus boy to find our waitress. After explaining & showing her the overcooked burger, she took my plate away to be corrected. She returned claiming the kitchen said they saw that the bacon on the burger was supposed to be well done so made a mistake on the burger...hmmmm, how does that explain the 2 red flags sticking out of my overcooked burger's bun?? There were also 2 red flags sticking out of the "corrected" med rare hamburger. Suspicious. Well, I cut the 2nd burger in half & it was just as overcooked - well done - as the 1st burger. Again, the toasted hamburger bun & fries were room temp. When the waitress saw me snapping a photo of the 2nd overcooked burger she came over & saw it was again overcooked & offered to try again. I declined bc didn't want spit or worse on my replacement burger #3. No other alternate dishes were offered so I choked down less than half of the overcooked burger with a few cold fries because I was starving. Management - Misplaced priorities. Removed the $4 from our bill - wow, how generous (said with a snarky tone). Didn't stop by to say anything nor offer an alternate dish nor do anything to encourage us to return. I did see him standing around the bar area casually chatting with the hostess chick.

    (1)
  • Jared O.

    Host greeted and seated us quickly. Our server was friendly and polite. He took our drink order and food order, both of which came out in a timely manner. The coolest part of this experience was seeing all the guitars (thousands of dollars worth) on the ceiling. Food was pricy but worth it. We had a table that over looked the street below.

    (4)
  • Bonnie L.

    So I have this goal that every city I go to in my lifetime, if they have a Hard Rock Cafe, I'm going to eat there & buy a pin that is unique to that store. I got that pin and it's one more restaurant checked off my list!! Our waiter was fantastic and the service was fast! I had the fish tacos with avocado and the fish was delicious. I would have preferred a thinner more traditional tortilla though. Besides that it was great! I've always loved the rock music with the music videos playing on the Tv's(: the memorabilia is always my favorite part though (:

    (4)
  • Ai C.

    We had a craving for apple pie a la mode...my significant other suggested Hard Rock. Immediately, we were greeted by the hostess and waiter. We put our order and the waiter brought us our waters. Shortly after a young lady came over and greeted my significant other. Not sure I saw me sitting beside him but the whole conversation was mainly about of her (that's okay, she was feeling chatty) and for some odd reason, she did not make eye contact w/me. As we are our pie, she asked if everything was alright, of course my significant other said, "yes." And again, she did not make eye contact w/me but it appears as though the question of "How was your pie" was not directly for us but only for him. We ate our pie w/great satisfaction (the pie was PERFECT). Later, she came by and refilled our water, but somehow instead of filling both of our half empty glass, she only filled my significant other's glass. I figure, okay...maybe it's too dark, she didn't see my glass. I continue to enjoy our scrumptious pie. By this time my glass was empty...hint, hint...refill the glass, nope! Did not happen. She came by again, smiled and spoke a bitter to my significant other, as he asked for our check. Did she have eye contact w/me? Sadly, no. We got our check. I took out my credit card and placed the check to my right. She took the check (not sure if she even looked at me...). She returned w/our check only to hand to him, which I took from her. No, eye contact. Our bill was $7.79, which there was a local 15% F & B discount of $1.31. As I filled out tip section/total bill, I thought....the pie was EXCELLENT, the service....well, the service to my significant was excellent being that she paid a keen interest and was very kind to him, but wait, there was the two of us. At least I remembered I was there too. I'm not sure what I did or have said to you SAMANTHA @ 200081597, but I distinctly remember you did most and all of the talking last night (according to our receipt, Oct. 6 @ 10:15 pm. We came as a couple, two people, according to bill. It was very RUDE of you to not only ignore that I was even a guest but you NEVER once acknowledged my presence with an eye contact, or refilled my water, nor did you even "Thanked" me for being there. I tipped you 95% of our bill, which is about equivalent to our bill. Maybe you had a bad experience with someone that looked like me, but please for future references, when a couple comes in together, DO GREET BOTH PEOPLE and not just the male counterpart, ESPECIALLY since I tipped you my dear. I could of stiff you for your rudeness but I figured you needed to know since I was not able to converse w/you.

    (1)
  • Lalee M.

    Didn't get a chance to eat here, but did do some shopping. Place is kind of dim, but I was able to find my way through to find some great shirts. The guys at this store are really cool. They were friendly & very helpful. Awesome store with excellent customer service, great music & cool merchandise. Don't forget to use your Yelp check in to save 15% off food & merchandise.

    (4)
  • John D.

    We went there for lunch with the kids (5 and 6) and they went way over and above typical service. The hostess was so attentive to our kids and even had them write down their favorite songs which she was able to play most, even Taylor Swift at the Hard Rock. The decor is great and the open air environment is a must see even if you go for a drink.

    (5)
  • Juliann C.

    The GOOD * Service is GREAT! Everyone is so happy (1) friendly (2) and good-looking (3)! But remember, you don't have to be good-lookin' to be a great server :) * Location is easy to find * White Gummy Bear SHOTS! -- gotta try, so delicious *Duh Decor. -- sexy guitars floating above me . . . I thought I was in a dream . . . The BAD * Food is Mediocre * I wouldn't categorize this place as a place to eat, more so... a place to chill, drink... and listen to music. Which is OK! The WEIRD * My very good friend Jordan is handicap now because he tore his ACL in his knee? And I reserved a table for 8 people. Andrew grabbed the vibrating thing that tells us when our table is ready. It went off and started to vibrate. All of us were pretty much present. As we were walking in, the hostess told Jordan (handicap), "Oh my gosh, if I knew you guys had a handicap, I would have seated you guys sooner!" .............. ?!?!?! what the ***!?? 1) we would have been fine if she DIDN'T say anything at all 2) we did not mind that we waited like 10 minutes max for our table 3) it just makes her look BAD for saying something like that! 4) makes us think that our table was just... there and she didn't want to call us in till later........ choose your words wisely next time honey. you're lucky we are nice cuz we stay loco! if you said that to a tourist, i don't know what they'd do with you!

    (3)
  • Hayley P.

    Wonderful food. Best food around. Fast service! Make a reservation though they are usually packed!

    (5)
  • Joakim K.

    Totally awesome. I had heard good things about hard rock and went to check it out with some friends. We got a table within 15 minutes, ate great local burgers, drank great beers and heard great music. If in Honolulu, go there at least once!

    (5)
  • Diane E.

    Hard Rock Cafe...you are the best Yelp host I have ever experienced. Since I've been an Elite Yelper since 2010 (California, Indiana and Hawaii), I have to say, this was by far the best Yelp event I've been to. Food was superb! Pork Sliders! Coconut Chicken! Spring Rolls! Fish and Chips! And so much more. Heineken! Red Wine! White Wine! Spiked Lemonade! Oh my :-) The friendly staff received well-deserved tips. I have to say...I'm a FAN!

    (5)
  • Eidref L.

    Excellent customer service. Thank you very much. It can be tough to shop for mom and dad sometimes but the staff helped a lot.

    (5)
  • Eunice F.

    Hard to give a chain 5 stars but Hard Rocks did pretty good... And it's mostly for the great customer service! Chains are usually good because the foods consistent and this one had some special local fares on the menu... Which was a nice plus... And they had live music playing which is always an added bonus. They have a nice outdoor seating area and food was to be expected... American style food... And pretty good flavors/quality... Service was surprisingly great and our waiter Rick did a great job attending to all our needs. They have a late night happy hour and Rick kept our drinks filled and our bellys full :) overall the staff tonight deserves a pat on the back... Job well done :) great service wins me over pretty much all the time :) good job!

    (5)
  • Celise N.

    I've been here twice now so I think I have a pretty good feel for the new Hard Rock. I have to say that I LIKE THIS PLACE! Eating at mainland chain restaurants is not my thing as our family always ends up underwhelmed by the experience. (The only exception for us is CPK. We always enjoy our meal there.) I had been to the Hard Rock a couple of times when it was back at the old location near the Convention Center. Both times, I was unimpressed as I felt it was a semi-dark place with so-so food and boring ambiance. The memorabilia scattered through out simply made me feel like everything was cluttered. Food was OK and nothing earth shattering. In the last several months, I have been to the new location twice and what a completely different experience it turned out to be. The new place is airy, spacious and feels really upscale. The memorabilia seems to be placed more thoughtfully. I loved the impressive wall of guitars that went up the wall and over your heads as you ascend the stairs. My first revisit here was with a group of 80 middle schoolers. They handled our huge group easily. The servers were cheerful, efficient and calm. The food came out in less than 15 minutes and it was good! I had a burger and fries and had no complaints. But what made my night was the live entertainment. The duo playing was amazing and I really enjoyed my meal with them playing. I was wishing I could have had a lychee martini while I watched these guys, but I was chaperoning, so I had to be a good mom. It would have been perfect! Then last weekend we had dinner at Kimukatsu and we wanted to hang out in Waikiki a bit so we ended up at Hard Rock. Unlike the Yard House which we tried first, the Hard Rock was not as crowded and chaotic. (Sorry, but my days of standing 3 deep around a bar with a drink in my hand are long gone. ) We were able to find a space at a table around the bar and we had a blast with our awesome drinks, fun friends and 70's/80's music videos playing on the TV screens above. We loved reminiscing our teen years watching MTV when there were no reality TV shows and ONLY music videos. Then after awhile, they stopped the videos and it was time for the live entertainment. It was a different male duo than the last time, but these guys were excellent as well! We all enjoyed the groove! I can see myself actually going to Waikiki to enjoy Hard Rock's live music as I had not been disappointed yet. Plus, they make a super yummy Lemon Drop. If they would make a Lychee Martini, I would give them 5 stars! :)

    (4)
  • John G.

    I give this HRC a "5" Star because of the server I had, Brooklyn. The service and atmosphere she provided was fantastic. I have been going to the HRD in Honolulu for many years and, as a matter of fact, I still miss the old location. Last year while in Waikiki I visited Beachwalk but I was not as pleased as I had been in past years, at this local, or the old local. The food was so so, the service was so so and the atmosphere was so so. But Brooklyn made it up this year and I even spoke the manager and let them know how very pleased I was with Brooklyn. As far as the food, the Citrus Chicken Salad was terrific and the "Local Burger" was ok. I am looking forward to seeing Brooklyn again next year!

    (5)
  • Angel J.

    Great food, talented guitarist entertaining us, and awesome waiter that was extra nice to our kids. He made our daughter a princess napkin hat! I had the local fish tacos for the second time and it was delicious. Kids had macaroni and cheese, but they didn't care for it because the cheese was really strong flavored.

    (5)
  • Preeda K.

    First off let me start by saying I normally don't like themed restaurant's. Had a bad experience with Planet Hollywood and the all star cafe. But I was blown away by the service at Hard Rock. Being that I am cook and cook for a living I have high expectations when it comes to food and service. By far the service here was beyond expectation. Todd our server was excellent and gave 100% No 110% service. He was polite and friendly not overly friendly like some places. I left him A 20 dollar tip on 50 dollar meal. I normally don't tip that high but being its the holidays and he was very good he deserved it. The food was good better than I thought. I had the babe back ribs and it was cooked perfectly. Better than Tony Romas. My wife had the steak and it was cooked to perfection. Over all a good dining experience. This was the first time I ate at any Hard Rock cafe and I recommended it to any one who wants good food and excellent service. Ask for Todd. I will definitely come back and next time order dessert. If the management reads this tell Todd Pete&Jo said Hi and thanks for the 15% kamaiana discount.

    (5)
  • Krista G.

    So, Hard Rock Cafe was a disappointment! You always see people wearing the Hard Rock t-shirts and collecting all the Hard Rock Cafe things, but I thought that was because their food tasted good or something. Their food was overly priced and not delicious. The service was pretty bad. The only reason why they get two stars is because of their super cool decor. The End.

    (2)
  • Denise H.

    Just came in for Happy Hour. Good drink prices from 4-7. The bar staff is very friendly and Michelle gave us some great tips on some local hot spots (where the real locals go in Waikiki. Lots of fun. Great atmosphere for a few and good tunes.

    (5)
  • Chris C.

    Called ahead for a reservation at 8:15pm was told we would only possibly have to wait no more than 15 min extra when arriving. We showed up about ten past 8 and was told the same only 15 min at most. Shopped around the store and then waited. . And waited. . And waited 45min had gone by so my wife went to the hostess to ask what was wrong. Come to find out we were completely forgotten. My wife even got a look at the screen for the names and ours wasn't even there! After another 10 min right before we were about to walk out seeing as we were forgotten our pager never even went off another girl came over and said oh we have a table now. Now very upset and starving we had to suck it up and not take it out on the waiter. Our service once we were sat was very good tho no complaints there. The good was sub-par run of the mill chain restaurant food. Reminded us both of an outback or ruby Tuesdays. We both had the barbecue ribs - ribs were ok but the sides of cole slaw and beans were god awful. I don't think we will be returning to any hard rock cafés in our future travels.

    (2)
  • Chad P.

    Nice ambiance , live band. Service was a little slow for a Wednesday night. Oh, and it's pretty expensive for a burger joint.... But hey it's Hawaii right?

    (3)
  • Raych D.

    Came here last night because we got a $50 gift card so why not use it right? Parking is right across and with validation, it still cost us $6! The venue is HUGE! The decor is cute with a car right in front to take photos with, tons of flat screen TV upstairs, with a roof of classical and really nice guitars to show off. The workers wear these cute pins of guitars around their shirt and everyone there is so nice..even the whole bar area and it has a lot of seats for bar customers and an entire table for happy hour customers...even the bathroom was huge and clean! We arrived a little before 6pm with no reservations, and was given an option to seat at a booth by the live music or a high chair table, we opted to wait until the next available seats near the lanai opens up to see the view outside. The wait was only about 15 minutes so not to bad considering they were pretty busy for a Sunday night. When we got there our waitress was nice but didn't have much of a personality, kinda dull and she did seat on the chair right next to me when talking to us about the menu...we both thought that was a bit weird and unprofessional. I'm all about talking on the same level as the customer but NOT sitting on the table with us. He got a beer that tasted almost like a blue moon but lighter and I got a Bahama mama...kind of on the sweeter side, it reminded me of the juice "pog". I paid extra to get the half off refill and to get the free Hard rock cafe glass. We ordered the nachos and the pear and shrimp salad. The salad was really good with mix green lettuce, walnuts, goat cheese, pears and a good amount of shrimp with the bacon on the side. I just wish we also got the dressing on the side because it was to much dressing and a little too sweet but it was still good. The nachos was HUGE and it came fully loaded with jalapenos, cheese, sour cream, salsa, tomato's, and onions. The whole plate of nachos was big enough to share between us two. Our meal came out to $52 with tax but I was a bit bummed because the gift card didn't cover the drinks when our waitress said it did when we first sat...but all the more reasons to go back and use our $30 leftover gift card.

    (4)
  • Kathy F.

    Did not eat here, but bought the obilgatory Honolulu Hard Rock Cafe paraphernalia. This great looking cafe really rocks! The merchandise is on the first floor with the restaurant on the second floor. I checked in on YELP and was offered a YELP discount. Be sure to get the YELP discount. The walls and ceiling are covered with life size guitars and the words "Party on" and "Air guitar" just seem to flow from your lips. This Waikiki location should be a must stop for every tourist or local that is determined to check off visiting every Hard Rock Cafe in the Universe on your bucket list. Rock ON!

    (4)
  • Shawna L.

    you have to walk through their store to go upstairs to the resteraunt, which is smart by them. was greeted by numerous workers until we sat down which felt very friendly & welcoming. went to watch an NBA basketball game & they were able to change the channel on one of their screens by the bar. so super friendly & helpful workers! the food was super good as well. for the cost, the amt they give fits. was so full couldn't get their dessert, but next time def going to save room for dessert b/c their menu looked & sounded delicious!

    (4)
  • Jean-Paul G.

    Love Hard Rock Waikiki ! They have special events for vendors and make you feel super special. I bring our clients here to have a good time in a casual setting. the salads and app sampler platter are winners! Keep up the awesome work. YOU ROCK!

    (5)
  • Jessica S.

    Found myself in Hard Rock Cafe the night prior to my birthday. My husband and I were pleasantly surprised at great the service was. I ordered the bruschetta and spicy mac and cheese. It was AMAZING. We ended up tipping our waitress quite well as it was the perfect evening. The live music was great. It was a young woman who sang some wonderful covers. The mai tais were pretty strong and tasty. The guitars and decorations all over definitely made it a hard rock cafe. The store is on the lower level and was quite big with much to offer.

    (5)
  • Mandeep S.

    I ended up here when my friend complained that she was feeling sick and tired and did not want to go to the nightclub we had originally planned on going. When she found out that I was going to go out anyway, she became better suddenly and wanted to go with me. This was our last night in Hawaii. We walked around for a little bit. Bought some items to take back home at local places when we saw the Hard Rock Café bar. I pointed this place to her and said, lets go check this place out. I wanted to get drunk as this was my last night in Hawaii. We went up the stairs to the bar/restaurant. Downstairs is a store. My friend went and got her 7and 7 drink. I looked at the menu and decided on something fruity. Bahama Mama it was. 5 dollars for each drink which is considerably much cheaper than other places I have been to. I must have had 6 drinks. I was pretty much drunk by the end of the night. My friend had a great time too because this guy was flirting with her. He worked there. Don't remember his name and don't care. Anyway, a good time was had by me and my friend, even though she did not want to go anywhere, anyway. Cool guitars on the ceiling. A band playing some fine music. Good place to check out if you are ever in that part of the neighborhood.

    (4)
  • Brittney L.

    How have I never been to the new location before! Me and my boyfriend were staying in town for the fourth of July and Hard Rock Cafe was literally right next door! We ended up going for some pupus and drinks since it was happy hour! They offer Kama'aina discount and Military discount as well (pretty sure it was %15 off). We shared the appetizer platter, which came with a ton of things: wings, egg rolls, chicken tenders, and a bunch of other stuff I can't remember. Our waitress Mia was very nice and friendly and recommended some good happy hour cocktails for me to try! After we watched the fireworks and met up with some friends for dinner, we all went BACK to Hard Rock Cafe and they still were serving drinks and there was an awesome live band playing called "Streetlight Cadence". They cover alternative bands with a little spin using a cello, violin, and guitar. Overall, this place definitely made my Fourth of July. We are definitely coming back!

    (5)
  • Amber M.

    My family and I went to Hard Rock last night for dinner. We have been to quite a few Hard rocks and this on was probably the best one as far as food went.. I usually order a burger so maybe that's why but this time I got the Texan and it was sooo good!! Sad we didn't try here sooner.. I do kinda wish they would have the bands play later at night, we were there at 5 and pretty close to the stage, which made for zero table conversation. Which is the reason I'm putting 4 stars instead of 5.

    (4)
  • Chris P.

    I've been known to sport the Hard Rock Cafe t-shirts from Los Angeles, San Francisco, San Diego, Las Vegas, San Antonio, and Maui. Yes, classy. Well, of course I have to show off the one from Honolulu too! I love that the new location in Waikiki is more welcoming compared to the previous gloomy one near the Convention Center. We park at Fort DeRussy so we don't have to deal with a parking garage. However, they charge a flat rate now. We usually visit for lunch when they open at 11 am. Ask to get seated at the covered outdoor deck section. You will get a nice cool breeze during your meal. Of course there are no bands playing at this time, but they do have some fun 80s and 90s music playing on the overhead TVs. The Legendary burger is actually pretty good! I like the kids cups because they are larger than the usual restaurant kiddie reusable plastic cups. This is the only Hard Rock that we've been to with a fitting room! No more guessing games with those cheesy t-shirts! The odd thing that I found is in the restrooms: when you flush the toilet you have to push a button all the way into the wall. Eww. Can't just karate kick that handle bar thing like at other places. Unless if you're Chuck Norris. The good thing about Hard Rock is that it is a chain. You can expect a fair amount of consistency with the atmosphere, food, and service across the board. When you're dining out with kids, it's better to be safe than sorry. I would rather deal with consistency and know what I'm getting into, instead of an Alice in Wonderland mystery restaurant that attempts to transport you into some magical dimension but ends up being a wasteful chaotic dining experience for everyone. If you don't like eating at chain restaurants, go somewhere else. And get your own guitar t-shirt. I wish I caught the name of the waitress on our first visit. My standard litmus test when we go out to eat is how well the server interacts with our kids at the table. And not in a fake way either. Well, she was super friendly with the kids and I love that she was rocking the flairs on her uniform! As we picked up the check, she mentioned that she had already given us the kama'aina discount. How can you tell?

    (5)
  • Gspot H.

    Great Place for Music. The Hawaii Rock N Roll Memorialabiiad poster etc. R Great. Local Musicians Bands R great. Staff are nice and fun as well.

    (5)
  • Pam A.

    Loved the fish n chips esp since Sam served us so quick we could get back to our business before our lunch hour was up. Excellent lunch service! I'm definitely coming back!

    (5)
  • Stephen F.

    Love Hard Rock Cafe! I have always enjoyed eating at Hard Rock Cafe's no matter where I go. The one here in Waikiki has been one of my favorites. The music was great (Breaking Benjamin, Five Finger Death Punch, Metallica, U2, and many more). The food was good and so was the service. Would definitely return!

    (5)
  • Annie W.

    Service is like sales pitch from beginning to end. They sell you anything from the glasses you can take home to the up sell of some membership card. It's nonstop! All the alcoholic drinks on the menu do not list the prices. It can range anywhere from $5 to $14 as I was told by the waitress, and that it "depends on the amount of alcohol", she says. Too much to figure out and a total big turn off. They have maybe 2 items on the menu that can be semi healthy. The waitress informed me that next month their menu will be changing to add more healthier options. I got the chicken breast sandwich over some plain white buns. Needless to say, my non drained broccoli made my buns soggy, so I had it replaced. The chicken was cooked perfectly and the topped with bacon didn't hurt the flavor either. As you descend up the stairs, the ceiling is filled with with a nice wave of electric guitars. I must admit, this is a pretty rockin' place to hang out. The atmosphere is great, friendly service and makes you feel like you're on vacation. While you're waiting to order your food, a server comes around with this cool iPad looking mechanism. He proceeds to ask for song requests and with a couple of touches, our GNR songs were locked in and ready to rock this joint. There are TV screen located throughout the restaurant and the music videos are entertaining everybody who put in a request. Overall 3 stars for the food and 4 stars for the atmosphere =)

    (3)
  • R W.

    Great restaurant decor with the guitar ceiling over the staircase. Bar staff is fun and energetic. The loud music and videos on screens is fun. Simple souls was singing there once and it was a blast. The food is hit or miss. It is a fun place to hang out for a drink with friends. Would not go there to eat dinner again.

    (4)
  • Daniel H.

    While there was a little wait, they efficiently accommodated us by providing a place to sit and wait, as well as a buzzer to let us know when the table would be ready. Jodi from Texas was our waitress and her positive attitude and bubbly personality made for a great evening. She asked us for additional drinks at the right time and wasn't too pushy. I loved the music playing in the restaurant on one of the many screens, as well as the memorabilia. The only down side was the live band, they were way too loud and we couldn't wait to leave once they began playing near our table. The bonus of 15% off for our Yelp checkin was also a welcome bonus.

    (4)
  • Erin H.

    Came here for a beer and to listen to some music. Live music was good, bartender was friendly, and drinks were reasonably priced. Loved the atmosphere here- will be back!

    (3)
  • Mark G.

    The thing I love about Hard Rock cafe, is that its always pricey ... but the food is always delicious. We went for Lunch during a holiday and found the service was good (not GREAT, like Surfers Paradise) but we had a nice dining experience outside on the balcony.

    (4)
  • Vikéndios N.

    Wow, the new location of the Honolulu cafe is damn gorgeous! The Rock Shop is on the first level. The staircase up to the open-air restaurant has a super cool wave of guitars that climb up the wall and onto the ceiling. The bar back has an gnarly blue wave design that just plays up the area of Waikiki so well. Didn't eat or drink here, just snooped around!

    (4)
  • Mayo C.

    I give this two stars because the guitars are awesome. I've been here a couple times and the food is just ok, and the service is pretty fast, but I don't really like when the servers sit down at your table to take your order... and then they try to stay and chat? I've noticed its only some of the guy servers that do that. Gettin a little too comfortable.. It get's a little weird after a while. Is this part of their server training? Because this has happened multiple times. They always turn the chair backward and straddle it. Plop "Welcome to hard rock," Plop, "Can I get some drinks started for you," Plop, "hey how's your food"... "good, thanks...(awkward silence)... yep". Like, hey you're going to be the one bringing my food and I love you for that, but I don't know you like thaaat...

    (2)
  • Helena C.

    We came in on a Monday night at 10pm. There was a live band playing. Place was pretty busy but we got seated right away. Server Steve was very attentive. We ordered the California burger. Burgers and fries were cooked perfectly. Good service, good music, and good eats! The place is open later than most eateries so that's a plus. Yelp check-in to get $5 off a tab of $25 was nice too

    (4)
  • Keeley B.

    This place seriously rocks. What a cool atmosphere, love the outdoor feel of the dining and bar area. Service was outstanding. We were seated almost immediately, even on a busy Friday night. Our server was wonderful, attentive, and checked in regularly to be see if we needed anything. She noticed immediately that I'd been brought out the wrong salad (just had some additional toppings that I didn't want, although I wasn't going to say anything because it was easy enough to remove them) and made the switch for me right away. A manager stopped by the table at one point to ask how everything was going. My husband and daughter raved about their meals. Mine was just a salad, so not much to say about it, but absolutely no complaints. Really this was just a surprisingly great experience, I wouldn't have expected as much from a large chain restaurant. Fun just being there with city life going on below. Glad we came! :)

    (5)
  • Lauren W.

    Food portion size wasn't that big. Food wasn't hot, it was warm. Service was good, was nice and friendly :)

    (3)
  • Reyz A.

    I got my pin, my shirt and my burger. This obviously is in a high foot traffic zone of HNL, but when it's still day light out, you can still get a seat. Service was OK. I never noticed the veggie options...well if you're against eating cows, they have veggie burgers here. Aloha.

    (4)
  • David P.

    Back in the day, the food at HRC was horrible. It has improved massively. On this visit, I only stopped in for pins & souvenirs. The pre-opening am staff was very pleasant.

    (4)
  • Megan V.

    Seated very fast on Mother's Day, delicious food and drinks, amazing service and had a blast watching the live music. I would definitely recommend them!!

    (5)
  • Katie J.

    Pretty decent food. Excellent wait staff. Always great music playing. Enjoyable experience if you feel the need to be a part of the rock and roll.

    (3)
  • Collette S.

    This was the first restaurant my boyfriend and I stopped at on our first day in Honolulu. I was sore from the flight and we had been walking a good hour before finding the restaurant. Neither of us have ever been to a Hard Rock Cafe and wanted to give it a try. The first thing I enjoyed is that not only did they greet us right away, but they had a table ready just as quick. They sat us in the shade (thank god) right by the overlook. Our waitress was very sweet and more than helpful with suggesting things for us and answering our questions about certain dishes. We ordered the Sante Fe Spring Rolls with Hard Rock salsa and guacamole-chipotle ranch dressing as an appetizer. He ordered the Fresh Fish Tacos and I ordered the Hickory BBQ Bacon Cheeseburger with Onion Rings. Very flavorful and delicious dishes. The only downside is that I didn't particularly enjoy their onion rings, they tasted...odd. We decided to go back later in the week because we wanted to try the nachos (we're huge nacho fans). We ordered that and because we loved the Sante Fe Spring Rolls so much we each got one order of those instead of entrees. My god, the nachos are actually some of the best I've had. We also ordered two of the Mango Berry Coolers which were fantastic as well and decided to keep the hurricane glasses as souvenirs.

    (5)
  • Alonzo T.

    Great service good food and drinks. Check out happy hour and request jack he was the man tonight. Remembered our whole order with drinks and even who ordered them. I've been against hard rock for years but now I think I'll start comming back due to the great food and customer delivered tonight

    (5)
  • Paige L.

    My fellow Yelpers and Yelpettes speak the truth. Decor is beautiful, atmosphere is great, food....uh...not so much. I used to LOVE the chicken mac & cheese entree but...I'm a vegetarian now, so that wouldn't work. I ordered the "Veggie Leggie," a veggie burger with a fat portobello mushroom and a few sparse veggies. Yuck. The burger, the mushroom, and the bun were incredibly dry and the flavor of the mushroom was very musky and took over the entire sandwich. I'm really glad I wasn't paying for this meal because I was very disappointed. Also, our server was a very bizarre individual. His small talk was very awkward and uncomfortable. He seemed to have an interesting enthusiasm for shark urinary tracts. I can almost guarantee I'll never be back here again (unless someone else pays! hehe). The food is expensive and not good. Even less so if you're vegetarian. What's the point? And I'd be throwing myself over the balcony if I ever got that waiter again.

    (2)
  • Megan M.

    Cool place! Good fish tacos and fajitas. My only complaint is for $25 I wish I would have gotten more then 5 pieces of shrimp and 12 pieces of thinly sliced chicken. However my watermelon cooler excellent and I could tell the bartender didn't skimp on the alcohol! Service was a little slow but it was pretty packed, so that's not a big deal. Overall expensive $25 for fajitas and $20 for 3 fish tacos and then $8 for my cooler. But it's Hard Rock Cafe in the middle of Waikiki so that should be expected. If you're local apparently they offer a discount so be sure to ask!

    (3)
  • Jennifer J.

    Food was good but drinks were way overpriced and server said I was getting "double sized drinks" even though they came in a regular cocktail glass. Go elsewhere!!

    (3)
  • Lou Ann L.

    Great service, food and live music! Our waitress Jodi was the best, she anticipated every need we had and we never had to ask for a single thing. The local burger was so dang good but I would never expect anything less from a Hard Rock. The two musicians playing were awesome. Great dining experience!

    (4)
  • Rebekah L.

    While on the island last week my husband and I had dinner here for the first time. We took the elevator up from the store to the second level. It took a minute or two to be acknowledged. They did accommodate us with the extra wide double stroller we had with us. Brooklyn was our server for the night. It did take her quite sometime to greet us and throughout the evening she was hard to get ahold of. At one point she mentioned that she and the other servers had to manually enter and call in each credit card purchase. I image that takes sometime to do however it shouldn't have interfered with the quality of service. My husband had ribs and I had a BBQ chicken sandwich. Neither of us were impressed. The coleslaw we both had was not good at all and the ribs were dry. I picked at my chicken and ate some fries. Brooklyn was really nice and sweet. She gave us two coupons for the local aquarium. Overall with the lack of customer service and the tasteless food we would not return.

    (2)
  • Larry B.

    Went here for lunch and the place was dead. Sat at the bar and the female bartender was polite and prompt to empty drinks and making sure the food came out and everything was good. Definitely recommend this joint.

    (4)
  • Chris K.

    Went here for lunch, I had the pulled pork sandwich and my girlfriend had the ceasar salad. Both meals were good. Nothing to special though. But definitely a place to visit if you come to Honolulu. Very cool set up inside and a lot of memorabilia to see. Should definitely see at least once.

    (4)
  • Erik J.

    Went for a Sunday lunch. Didn't know there would be happy hour drink prices and live music! bONUS We had ahi fish tacos and blackened ahi sandwich. Both were very good. Kids menu was also a good deal. Service was quick, waitress was very helpful. Was actually a cheap Waikiki lunch!

    (4)
  • Grace B.

    ENVIRONMENT You have to walk into the store to the back to get to the restaurant. You find a stairway going upwards and once you get there, youll see a long bar and lots of round tables. You will also see a small looking stage. FOOD The food here is great. I always ordered their burgers and fries. It's very american dishes here but its great. I came here twice since I came to Hawaii. Entertainment here, there were acoustic guitar and singer. SERVICE My waiter was very nice. He had a smile on his face and answered all my questions.

    (5)
  • Michael Y.

    In reference to my previous (3 star) review where I said the "food is ok, but nothing to write home about", the manager took this comment to heart and contacted me to help improve the product his restaurant delivers. I must say, I was quite impressed. Anytime a company reads the comments by customers and makes an attempt to improve service as a result is a sign of mature business practices centered on continuous improvement. I felt this was important enough to bump up my initial impression to 4 stars. To clarify my previous review, the food was in not "bad". It was typical of a Hard Rock cafe. The service was quite good and the atmosphere is great. I will return.

    (4)
  • Maria S.

    Yes it's touristy, however the food , drinks and service make this place an excellent choice. I absolutely love their nachos, along with the burgers! Happy hour is always a plus, even though I always end up getting something that isn't on the hh menu. Servers are funny and atmosphere is laid back! You can see the fireworks from here on Friday nights Overall a great spot for food and drinks with friends!

    (4)
  • Krissy F.

    This place has great decor! Guitars line the entire roof/wall of the stairway that leads up to the restaurant it is definitely a site to see. Great service and we were seated right away. You do have to pay for parking but it's cheaper if you get your parking ticket validated by your waiter so make sure you do that. The twisted Mac and cheese is amazing!! It is macaroni and cheese with a twist adding buffalo sauce, red peppers, and chicken. Don't get it if you don't like spicy...just fore warning. I also added broccoli per recommendation of the waitress to the dish and I was glad I did! So delicious. Had a banana berry colada to drink with my meal in a souvenir glass but couldn't even taste any alcohol in it.... Disappointing for a 14$ drink! You take your receipt downstairs and they box you a new clean glass to take home which I thought was cool because who wants to carry around a sorry glass! Other then the weak alcoholic beverage the food was fabulous and service was great!

    (4)
  • Ray N.

    Fun fun fun place with really good food & drinks and great service. Really nice staff in the store downstairs and one nice lady actually walked us up to the restaurant where three young hostesses greeted us. We were immediately seated in the patio where we could see both the restaurant and feel the vibe of the street below. Our waitress Mia was something else. She took really good care of us. The drinks were awesome - Gold Margaritas and Sea Breezes were perfect. Loved the live music with this wonderful duo singing some great tunes as we got that gorgeous sea breeze and that special passing 15 second teeny sprinkle which was so refreshing. The food was served hot and it was very good - great Salmon and really good burger. Mia asked us about our military and AAA affiliation/ membership to get us a discount upon verification . The Manager stopped by and checked on us. This was a great experience. We just did the HRC in Phoenix pre Billy Joel 3 weeks ago and now this great encore. Big Fan.

    (5)
  • Marie M.

    Good food, good service, awesome location; will definitely be coming back!

    (4)
  • Jennifer W.

    Ok, this is my first time ever at Hard Rock Café. It was quite late when we arrived there. Stopped in here for a snack and drink. The ambiance and loud rock music definitely was a shock to me! haha...since it was so late, I just grabbed a drink while my partner in crime scarfed a burger down since he was hungry from the plane ride and didn't eat anything for dinner yet. Overall, experience was meh! Would I be back? Maybe?!

    (3)
  • Quyen N.

    My review deals primarily with Hard Rock as a concert/show venue. I'm not reviewing the food and drinks available here. Parking: You can get validated parking at Bank of Hawaii, $6 for 4 hours. As you probably well know, parking in Waikiki is not ideal at all. Line to get in: This needs to be streamlined and better directed. To me, unclear who we needed to see to do what in what order - ID check, wristbands, hand stamps, tickets. Bar area: Only 2-3 bartenders were working the concert crowd and the regular restaurant folks. Hard Rock was definitely understaffed that night. The bartenders were evidently doing the best they could under these non-ideal work conditions. With the super long wait to get our orders in, we gave up and decided to look for drink outside of Hard Rock. No re-entry for 18+: But we were discouraged and denied because of the re-entry rule. Oh really? I assume Hard Rock wants to make sure people stick around for food and drinks. We eventually decided to leave the concert early since we were so thirsty (Thai dinner probably did us in a little bit, oops). Bottom line: I won't ever go back unless I really really really want to see a performer there and/or I'm craving food and drink from Hard Rock (highly unlikely). Side note: I'm so glad I wasn't in the situation Wayde F. was in - I'd be even more unhappy!

    (2)
  • Wayde F.

    I remember the old Hard Rock back in the day across from the Convention Center...I went there a good amount of times to grab drinks, pupu's and listen to live music. It was always decent, but never something to write home about. I was pretty stoked to finally head to the New Hard Rock in Waikiki and see how things have changed. I wonder if Hard Rock as well as other local establishments in Waikiki understand the necessity of returning local customers...I wonder if they think that on any given day a reviewer or critic of some sort could be entering their establishment. Tonight they just didn't catch it and from reading other reviews they didn't catch them either and in fact I am surprised they have a current 3 1/2 star rating for their establishment...Now 3 because of my review. Lets get to the meat of this review...from the time we entered to the time we left. NO PARKING...Parking in Waikiki isn't cheap...be ready to unload some cash before you even get in this place. Bottom Floor was the Store...They could have seriously did something amazing with this area, a sound studio perhaps or a karaoke room...Get customers, vacationers, locals involved in the Hard Rock experience...Not here...This place had a huge chance to be something different from other Hard Rocks...they didn't capitalize on that. WHY? The DÉCOR and ATMOSPHERE was GREAT but the BAR is a SHELL of what it was when at the OLD location...what a HUGE, HUGE disappointment! Being a designer and after looking over the layout...man, they really BLEW IT...How much dd they pay Corporate interior designers to come up with this S#IT! In 5 mins looking over this layout I came up with a "BLOW YOU AWAY INTERIOR DESIGN." SERVICE was GOOD...Our Wait Staff was EXCELLENT and even was truthfully honest with us about several things the Hard Rock management does here. What I got in detail was that the locals working here are not happy with the management or how the locals and bands that play here are treated...To the truthful and honest staff...I give you huge props and a big Mahalos for doing your best to make us feel at home without feeling like we got screwed in the puka. FOOD IS AVERAGE here just as it was in the last location. Nothing to remember, yet the Price REFLECTS a higher quality which is insane. They are obviously trying to make up the cost of building this mini Disney world in the middle of Waikiki while screwing locals in the process. Vacationers, well screwing them is a given. Our drink bill alone for 4 shots and 4 beers was $70.00 with tip I almost had a heart attack! Shots had been $10.00 and the Beers $6.00, we just missed happy hour? It figures. Overall the food and drinks are like the mainland franchise Applebee's except the price is twice as much. LIVE BAND was GREAT, but we had to pay an extra $10.00 to stay and finish eating our dinner???? ARE YOU F#$%ING KIDDING ME??? NO...I'M NOT! We spent $200.00 on drinks and dinner as well as money to park and they wanted us to pay an extra $10.00 each so we could finish eating because the band was going to go on stage? We didn't come to watch a band...we came to celebrate a Birthday!!!! Listen...I have heard of some F@#$ UP S#IT, but this seriously takes the cake....The most EGREGIOUS concerns the small local Bands playing live...People eating inside before bands play or coming to perhaps only drink or eat have to pay a COVER CHARGE...even if they didn't even know a band was playing! The whispers are that these bands DON'T even get paid. I have heard this from friends, other reviewers have mentioned this and even our wait staff did...IS IT TRUE? Others have stated they DO get paid, including another Hard Rock employee that contacted me. Who's telling the truth?...Wish I knew...Don't you? You know...I have always liked the Hard Rock, no matter which one I have visited across the country, but I doubt I will be back to the one in Waikiki...over all...it's just not worth it for a local...if you are a vacationer, it's worth a go around, but be careful with your wallet and if you go on a SAT and a live band is playing...you better finish your dinner before they charge you extra to be able to stay to finish it! WOW, the BALLS of this place...THE BALLS! I doubt they knew I was coming in tonight...now they know. I'm sorry Hard Rock, but you're as limp as it gets. Lets have some respect for the locals, the bands and the vacationers and I'm not talking Kama'aina rates, this goes beyond that. If your staff and friendly service starts to talk behind your back it's not long before you end up like Planet Hollywood across the street...We all know what become of that place...A stuffing your Teddy bear puka, baby demon amusement park.

    (2)
  • Jennifer S.

    Yummy burgers! Yummy ribs! Amazed the food was this good. We had been walking past the "new" location for years saying we would try it... one day... I can't believe it took us this long. Definitely a great place to take visitors.

    (5)
  • Dmitry O.

    very nice atmosphere and the servers are friendly. The food has no taste. I assume the chef just leaves everything bland for the customers to make to their liking. So my chicken avocado lettuce sandwich tasted like it was toasted bread and lettuce. We decided to go here at 1030 at night since most other restatants were only using the bar menu. Big mistake we should have just gone home and made a sandwich.

    (2)
  • Nina M.

    I think it's funny that Yelp thinks I'm a regular here... When we were on vacation last month, we popped in here on quite a few occasions and it was pretty good. Here's the good, the bad and the ugly... Good: - Kid-friendly and a staff that (mostly) knows how to cater to vacationing families (see the bad, though for the exceptions to this rule) -The BEST mai tai that we had was here. Our signature vacation drink was the mai tai - we tried them all over town and came to the conclusion that the Hard Rock's was the best. -Great food - we had some of the local specials that blew us away -Generous proportions - we always had a hard time finishing -We were always greeted and seated promptly Bad: -My yelp check-in got me a free juke-box (or video juke box, or whatever it was) song for free. I wasn't sure what that was, nor was the server. He sent the DJ guy (or whoever he was) over to the table and I let my 4-year old pick. She loves country music and couldn't decide so he said he would pick something for her. He picked some awful punk cover of a Johnny Cash song that was hardly recognizable. She was devastated. In case you're not aware, a four-year old is all about instant gratification. -While still trying to get used to the time difference (and having somehow lost ALL the pacifiers we'd brought with us) my 12-month old launched into an unholy fit towards the end of our meal. We quickly signaled to the server that we needed to pay and get out of there fast. Um...fast! Hello! Check please! He took his sweet time getting our check to us and couldn't manage to wait for a moment while I fumbled for my card. So we continued to wait, bouncing our baby up and down, back and forth - trying desperately to save our ears and the ears around us. This guy just didn't get the sense of urgency. Overall - this place was A-OK and would probably deserve another star after another visit... I would graciously (and unbiasedly) accept if they wanted to bring me back so I could give it another try... :)

    (3)
  • Arnold P.

    Good Music , Good Atmosphere but that's it! Food was typical and not memorable. I'd rather go to the food court down the street for half the price with the same taste. Service is very poor. Asked server to bring 5 tequila shots for my friends and I and I specifically asked for the cheapest one and not patron to which she happily said sure. We got our shots, we were happy. Bill came with 5 patron shots asked the server if there was an error with the bill, she said no. She told us "NOT TO GO TO BIG NAME PLACES TO GET CHEAP SHOTS" and that there was a bar around the corner that serves cheap alcohol. I was stunned when she said this and I didn't want to cause drama and just shut my mouth. I know my patron and that wasn't a patron we got. I would avoid this place for locals and tourists!!! 0 STAR

    (1)
  • Michael L.

    Really solid happy hour with dece drinks for $5. The decor was good and bathrooms clean enough to dump in. They also have a stage for live music and obv decor from random rockstars. Hopefully you get the bartender lady with the long hair and facial piercings (What a shitty description. Deal with it.). She's super nice and knows a lot of things that you probably wouldn't learn from your tour guide like homelessness in Hawaii, average incomes, housing, etc. Really gave me more of a sense of the Hawaii as a state rather than just the tourist garb. Wish I was drinking here right now instead of shivering behind my cold shitty desolate desk.

    (5)
  • Demetrius P.

    Awesome atmosphere, good music and fabulous service. Amanda K was our server and she rocked it! She was friendly and very attentive. When I return to Honolulu, I will return base on my experience with our server alone.

    (4)
  • Mike S.

    I have been to many Hard Rocks and this one was perfect for Honolulu. Wide open to the street and high ceilings. Went for dinner and happy hour and there was live band. The place is loud and busy, but great atmosphere for families or for a drink at the bar when a game is on. The food is typical Hard Rock, so no real surprises with the quality or quantity. There are some Hawaiian selections to choose from. Worth the trip.

    (5)
  • Janet A.

    I have traveled to various locations with Hard Rock Cafe's and this was the very first (and probably best choice) one I walked into. They were celebrating their anniversary that weekend and we were directed to the spot by some friends during a vacation in Waikiki back in Dec. This review is a little late but the experience was so awesome I still remember it like yesterday. The guitars that lined the ceiling truly set the stage for me and the entire restaurant was designed just as I expected any Hard Rock to be. Great live music was playing, incredible colors and textures creating an energized atmosphere AND happy hour deals were still avail at midnight. You just can't complain about that! We had a heaping pile of amazing nachos, a frozen drink I recall being named the Hurricane (delightful) but what really made my night, however, was our incredible server - Tony. "Tony Montana" is who you ask for :) He was incredibly enthusiastic and absolutely entertaining! He made my first visit an exceptional one! Not only did he bring out his own phone charger so I could recharge mine, he also regaled us with stories about the collectible pins he sported around - really went above and beyond in service making the experience one I'll never forget. I look forward to seeing if other Hard Rock Cafe's compare. I'm sure I'll find plenty great deco and restaurant facilities but I'm equally as sure that having a server as wicked cool as Tony will be hard to come by. Thank you so very much for an awesome evening!

    (5)
  • Lisa C.

    We just had a great meal at Hard Rock Cafe in Waikiki. Cobb Salad was fresh & delicious and the Honey Mustard Chicken & Ham Sandwich was great. Our server, Renee, was attentive, friendly and made our experience very pleasant & enjoyable. Thank you!!

    (5)
  • T T.

    Although my bro got into a fight with his girl, the rest of the ambiance was cool, live band, rockin decor, and they had an open air type feel. Food was the usual but it was a cool spot to just lay back and hang out.

    (3)
  • Jordan B.

    Shout out to Jodi from Texas (our amazing waitress)! Food was great. The local legend burger is a must have. Sausage and pineapple on a burger, how can you say no? Service was second to none. Who else brings cherries with the lemons and limes for water? No one! That's who. Special shout out to the manager Dan for running a classy establishment.

    (5)
  • Rachael G.

    My friend and I went to Hard Rock for drinks and dinner before a night out in Waikiki. All of the staff were super attentive and really cool.Scotty hooked us up at the bar with some of his signature "tree smackers" AWESOME!!! Hot Rod was our server and did a great job making sure we were totally taken care of. Since we were just visiting and it was a Tuesday night we asked what there was to do out in town. Surfer Joe and Pascal were incredibly helpful and spot-on with their recommendations. The manager came by to make sure that we were having a good time and we were, we had a blast! The food was awesome, the drinks were great and the personalities of everyone there made the whole experience amazing. I would recommend this place to anyone looking to have a good time. We will definitely be going back next time we are in Hawaii!!!

    (5)
  • Leslie H.

    Berite is the best waiter ever! He made our lunch at Hard Rock, ROCK! Stay cool B! Love, Leslie They also have Pinktober and we are in Hawaii because it's my mom's dream and she has terminal breast cancer. That's Hard Rock.

    (5)
  • Chris R.

    Kona fire rock beer Is a must! Went here for a quick drink during vacation on a sunday night. The atmosphere was of a course a rock theme with some live rock music playing on the center stage. The bartender was friendly and offered several suggestions on what type of beer to settle on. I would go back here for a few drinks and a quick bite any time!

    (4)
  • Robert T.

    Had the fajitas trio combo...could of used more shrimp instead of just three pieces....tortillas were pretty much cold

    (3)
  • Matt G.

    Enjoy a great atmosphere, with a second floor view of the Waikiki shops. The new location is in the middle of everything, and much closer to all the shops. The service is very very poor at this location. In comparison to all the other Hard Rocks I've ever been. There was ONE good server, and ONE good bartender (we were there several nights in a row with many different staff). Otherwise, as expected from a Hard Rock tasty burgers!

    (3)
  • Lance W.

    The Manager LOVES Yelpers! We got a free gift (a beach mat), 10% off our bill, and an All Access Pass...so heck yeah they get 5 stars...lol The food is good not great but it's almost a must when you go to Waikiki. My wife and I had a great time there being loved on for being Yelpers so don't be shy and ask if they give discounts to Yelpers!

    (5)
  • mary r.

    i hadn't been to hard rock since it moved from kapiolani a few months ago. stopped by on a friday night last month with my friend and were able to get seated right away, which was a plus...so why the 3 star rating? It took awhile before our waitress got to our table and then after she took our order she wasn't around much...don't get me wrong I'm not a needy customer but I don't like asking for water refills. We still left a good tip mostly because we got a discount and we tipped before the total. overall i guess i'd come back...but i'm bringing my own water next time:)

    (3)
  • Gayle S.

    Yowzza! So, I've lived in the greater Honolulu area for nigh on NINE years... and just the other week was my first ever visit to Hard Rock Cafe! So, I'm sure that my experience was gilded by the fact that I was attending Yelp Rocks! (much mahalos Yelp Hawaii!) I did note that all the staff my friend and I encountered were pleasant and accommodating... even warm and friendly to boot! And I believe that we were the very LAST two Yeeps to leave, so I would say that they were more than patient with us! We spoke at length with a manager, Barry, who explained to us that even though they are a chain, because of the varied locales of their franchises, each Hard Rock has freedom to build much of their menu around local flavors and favorites. ( I see that most chains only offer a handful of local flavors) The menu items we sampled were all awesome... great flavors with unique twists! I think I was most impressed with the coconut chicken skewers (an amazing feat, as I do NOT do shredded coconut!) and the fish n chips, featuring furikake fries and a sriracha/mayo aioli, and served with chopsticks in a white paper chinese take out box! We also tried (and thoroughly enjoyed) the two different burger sliders, two different pulled pork sliders, southwest spring rolls, carpaccio, and ended with chocolate mousse! If I remember correctly, I think I slurped down 4 or 5 of those delicious coconut-citrus drinks (thanks 808 Vodka!!)... I'm looking forward to going back there now, anticipating their generous menu portions (of great food), as well as the energized, music-filled atmosphere! 5 stars to come later, if future experience proves to be just as awesome... :D 8/31 Yelps Challenge

    (4)
  • Makakaualii R.

    My family was here for a few weeks ago and we had a great time. The food and server was great. The atmosphere is great also as compared when it was on Kapioland and Kalakaua Ave. The grandkids had a blast and when home with souveigners and clothing attire.

    (3)
  • Emelyn B.

    I've never been to their old location, but I have been to what it is now (The Club House), so I think this location in Waikiki is a nicer setup. It's 2 stories and the first level is the gift shop area...take the stairs (or elevator) and you see the bar on your left and open air seating (which I think is really nice being on Kalakaua Avenue overlooking the hustle and bustle of Waikiki), and the stage area is on your right. I had a grilled chicken burger, which came with bacon so I asked for no bacon and fries. I also ordered the strawberry lemonade which had 2 shots of bacardi rum in it. Being a light drinker I was hesitant with the 2 shots, but the waitress assured me that I would barely taste it...she was right. It was a good drink. My burger came out and there was bacon in it (boo) so I gave the strips to a friend. Food was good (everyone on our table ate everything on their plates) and I don't think the pricing was bad..afterall, it is in Waikiki. I was here a few hours before the music got louder and a radio promotion was going on. I think it's a nice place with the cool decor and I like how the tv screens show music videos. Parking is a bit tricky...the website says to park at the Bank of Hawaii building which is right across the street ($6 though, with validation). But then you have to walk quite a bit to get to the restaurant....being a first timer there, I got a bit confused walking back to the parking lot.

    (4)
  • Tom F.

    How the mighty have fallen. The old Hard Rock across from the Honolulu Convention Center was an oasis in the desert. A very cool place to grab a brew and a rack of baby backs. Then they moved to the beach walk location and went to hell. Last year it was marginal. So we went back this year for dinner thinking maybe they were just getting their ducks in a row at the new location. Nope. The barbecued chicken was disgusting. The live entertainment murdered several classic rock songs whileI was stupid enough to just sit there. The service was mechanical and lacked attention while the staff wandered aimlessly around the place. The floor manager was obviously taken with the two man band (must be personal friends) who continued to mangle the music while he stood in front of a monitor enraptured meanwhile ignoring the restaurant. Worst Hard Rock experience ever. Our best was last year in Manhattan and even the backwater Hard Rocks in the Caribbean are better than the Honolulu operation. Someone needs to be fired.

    (1)
  • Daniel S.

    Didn't eat any food, but the happy hour drinks were good and the service was consistent.

    (4)
  • Linh L.

    Atmosphere is fun with guitar decor and music videos playing. Food was good. Better than average. My steak and shrimp fajitas were tasty. My only complaint was my tortillas were kinda hard and stale. The shrimp were really big and plump. The steak was cooked well but a small portion. I also got a side of Mac n cheese which I really enjoyed. My husband's pulled chicken sandwich was good. Came with fluffy bun and tasty fries. Apple cobbler with vanilla ice cream was great. I'm more of a chocolate girl but wanted to try something different. Probably the best cobbler I've had. Which really isen't saying much. Heh. Waitress was very friendly and gave us great service. All in all it was a very good experience. We got 15% off for kamaaina. We weren't aloud to use the $5 off yelp discount on top of the kamaaina but that's understandable. Wish Happy Hour included food. The drinks looked good though.

    (4)
  • Travelmeister T.

    Hate Hard Rock Cafes as they typically serve overpriced blah food. I was shocked to have a great burger, great happy hour drink prices, and a wonderful server who was happy to split the bill for the 12 of us (why other places think check splitting is a pain in the butt is beyond me). The burger and drinks were all great. This is the only HRC I've been to that I'd return to. Oh yeah, they offer both kama aina and military discounts. Kudos to them!

    (4)
  • Don G.

    Absolutely a great time to Rock your night away when downtown Waikiki! Happy hour made it good! The staff and atmosphere made it great! Our waiter Jarel was spot on and we got a personal follow up by Manager Artur! This is the place to wind down and crank it up! Thanks for a great night out HARD ROCK ROCKS!

    (5)
  • Alexander G.

    Of big, corporate, touristy restaurants, I thoroughly enjoy my experiences at Hard Rock Cafe Honolulu. Located just off bustling Kalakaua in the heart of Waikiki, this restaurant is always busy and noisy, which is a lively and happy atmosphere for tourists and locals looking to pretend. The location is large; the gift shop and host stand on the first floor, with the main table area located on the 2nd floor and very large lanai. The bar is big with additional sitting areas for those waiting for tables with a drink The stage is off to one side and often offers live music. I'm a big fan of them offering opportunities to young local bands if for no other reason than to give them a forum for practicing in front of live, happy crowds. The music memorabilia on the walls is plentiful, with most of the pieces offering local Hawaiiana stories. I love the giant wave of guitars leading entering guests up the stairs. Staff is super friendly and always happy to help. The hosts do a good job managing the crowds. Of all my trips here, I've never had a bad waiter. The most memorable was Todd; he seemed like he loved his job and helping serve people. The managers are always present and consistently ask for quality of service, which I always appreciate. You must sign up for Hard Rock Rewards: points accrue toward helpful things like gift cards, events, and coupons. I just used the priority seating coupon on a busy Saturday night and only waited 5 minutes for a table without reservation. The happy hour here is also great- discounted pupus and beers are all you need. There is a Yelp check-in offer of $5 off $25 purchase. If you're a local, the kama'aina discount is actually a better deal, so use that. Restrooms are large and clean. The restaurant itself is spacious and fun. The food is always great. I love all the fajita options with all the fixings. The local menu is also fun: all the burgers are worth trying. This is a great place for families, date nights, tourists, locals, or a time out with friends.

    (5)
  • Alexis J.

    I thoroughly enjoyed having dinner here. A friend and I stopped by in Waikiki and decided to have dinner at the Hard Rock since we had both never been. After being told the wait was 10-15 minutes, we had a look in their shop. Not even five minutes after entering, our pager went off and we headed off to our tables. Theresa, our waitress was absolutely rad! She was so friendly, and probably the best person I've ever did "small talking" with. She was always checking up on us even though she looked really busy, as the restaurant was filled. As a fan of rock music, I absolutely loved the vibe of the place. Definitely coming back here in the future!

    (5)
  • Berns B.

    Good Times on Father's Day at Hard Rock Cafe. Place is located in the heart of Waikiki. The ground floor is the Rock Shop and the elevator to the second floor restaurant is towards the back rear right corner for you that have a stroller. Once on the second floor you'll find a truly unique restaurant in Hawaii with music memorabilia's from Elvis to Bob Marley, also a wave of guitars going up the ceiling. On the menu I ordered the Cowboy Rib Eye. A 16 oz rib eye aged for nearly a month was "Winnahs"meaning awesome. Our server, Renee was excellent. Her service was outstanding. Overall, definitely check it out if your in town and if you live here "Kamaaina's" get 15% discount on food and souvenirs. Hard Rock Cafe's bucket list Kuwait, Makati, and Honolulu

    (5)
  • Frank R. K.

    Pretty cool place I like all the guitars hanging on the ceiling The burgers are great and the view from the balcony is great. Watching the people walking by is fun. The cocktail are pretty good too. Blue Hawaiian

    (4)
  • Tracy S.

    Live band while drinking delicious drinks? Hooray! I had a great time here drinking with friends and enjoying the music scene. Knocked down 2 stars because our waitress literally disappeared on us.

    (3)
  • Slade N.

    Enjoyed the bruschetta, fries and Texan. Good music and atmosphere added to the experience. Son really liked his Oreo shake and shrimp platter. Food is enough to share. Happy hour drinks, margaritas and beer are great deals. Definitely fun.

    (5)
  • Ed L.

    Back in the glory days or rock n roll, the Hard Rock Café reminds me of such days of a bygone era. That's always a fun time period for me. But then again, I was still a baby / kid in that decade. It's always a treat to rekindle the past and see what's going on around Waikiki. This was actually the second time I have been to the Hard Rock Cafe. The first time was for a Yelp Elite event and that I have enjoyed very much of. This time around, I with a friend of mine and her husband, whom were visiting from Maryland and she had run the 2015 version of the Big Island international marathon a week earlier and was on Oahu for sightseeing and vacation. It was nice to meet her and talk about various marathons across the country and strategizing about where to go and which race to do. Her husband just smiled and nodded, since he doesn't do marathons. Possibly half marathons, but I didn't ask. The Hard Rock Café was jamming when we arrived here around 7pm on a brisk recent Monday morning in March 2015. The Hard Rock Café has a mini small store, where you can purchase licensed Hard Rock Café merchandise and memorabilia for those rock heads in your life. The restaurant itself was upstairs, so we just went upstairs and got a table. I was surprised that it wasn't crowded at all, and we got a seat almost immediately. That's always a plus when you don't have to wait. Not sure about parking situation, since I took the ye ol reliable public transit. My friend and her husband drove their rental car from the hotel and parked in an underground parking garage nearby, which was $3 per half hour, I think. If you are like me, the bus has a few metro lines that stream to and from Waikiki at your leisure. #2, and #13 are the main staples, as well as #4 and #42, and the #22 for y'all who want to go to Haunama Bay. Waikiki is walkable for sure, so best bet would be to get here, no matter how you do get here for a nice evening out on the town. The ambiance of the Hard Rock Café is somewhat loud, but quiet at the same time. There is obviously mood lighting here, but you can bank on a great atmosphere. Casual as always, but it's a great way to unwind from a challenging day at work with a couple of drinks and dinner with good friends. Like a lot of restaurants that service the Waikiki area, they accept major credit cards, which is always a plus. It's always nice to just whip out the credit card and not having to worry about finding the ATM machine. The Hard Rock Café has televisions playing rock concerts at any given time. I was privileged to see the Beetles live in concern way back in the 1960's. Not my generation, but still nice to see them playing way back when. The service here was average and positive. The server was bubbly and paid attention to us, which was nice. I ultimately ordered the mushroom and swiss burger with fries, which on the menu was $16.95. The menu was a sticker shock for sure, but I was okay with it, since a friend of mine from Maryland was coming to visit Hawaii. This doesn't happen every day, so it was cool. My friend had a salad, whereas her husband had a burger as well, but I forgot which one. We both had beer, she had corona, whereas I got the Kona longboard. I thought the longboard was priced pretty good, thinking that it may have been $6 or $7, but it was surprisingly low at around $4. The restaurant is well run and we got out of there by 8:15pm and walked around Waikiki thereafter. They have a restroom on the property, which was great. Not sure about the wifi, but all in all, can't complain too much. Yes, the sticker shock can be an interesting value, but the meal was good. Burger was cooked pretty well, although the serving of fries could have been more, instead of inside of a small metal container. Oh well. We graciously declined desert and headed out on our way, even though the brownie sounded pretty tempting. Support local! B

    (4)
  • Derek L.

    I love the atmosphere at Hard Rock Cafe Honolulu. The place is beautiful and the staff is extremely friendly. The rainbow of guitars above the stairs is an excellent touch. I love the music being played at the restaurant as it takes me back from my teenage yeas all the way to today. The burgers are fantastic, my wife and I always share a burger, and that keeps us satisfied. I had the fiesta burger yesterday, and I HIGHLY recommend it, it has guacamole, salsa, and sriracha mayo on the side with the fries (which is a nice touch). I always like to sit on the patio as long as it is not raining. It's great to sit up there and people watch as people walk up and down Kalakaua Ave. The restaurant is clean, and the restrooms are well maintained also.

    (5)
  • Michaux H.

    Matthew is awesome! Everything he recommended was amazing. The summer drinks are refreshingly great as well as the "tropical burger" or something like that is available for a limited time currently is off the chain. Lastly,, the spinish artichoke dip is excellent. Matthew knows his stuff!

    (5)
  • Kara P.

    Hard Rock Cafe has expanded their menu to include more Vegetarian/Vegan friendly options...I am impressed by the creative ways they brought more healthy options to the menu, Brittany is tending bar today shaking and stirring and pouring your wildest fantasies behind the bar ;) Slow time of day but I like it like that because then the bartenders get to entertain and chit chat with us and it makes the already awesome environment even better!!! This is a place for a wide range of hard rock/heavy metal genres and time frames...the guitars on the ceiling are amazing and each of them tell a story!! Rock and Roll history, great service and an upgrade in menu items!!! WINNING!!!

    (5)
  • Holly M.

    Sure, it feels a little tacky going to a chain when you're visiting a new place, but the Hard Rock in Waikiki is definitely worth a late night stop. The bar has a great atmosphere, with a large open bar with lots of memorabilia as well as a funky wave-style design to give it a Hawaiian surf feel. There are great happy hour deals after 9pm - $5 mai tais and margaritas, as well as beers for $3/4. The mai tais are pretty tasty. There's also live music every night on stage, and the bands are also broadcast over the live TVs around the bar. The food here is definitely a few dollars more than at most casual Waikiki places. I opted for something on the cheaper side - a cobb salad for around $16. It was huge and came with plenty of all the shameful ingredients you want - bacon, cheese, eggs and blue cheese dressing. Really good. The servers here are also extremely friendly and helpful. They seemed delighted to greet you and take your order. Hopefully that's a sign that they're treated well. All in all a nice experience!

    (4)
  • Mimoza M.

    Came here with my son and we had a great time . Always interesting place to look around...plus big bonus is that they have Belgium beer..." Leffe blonde" , which you can't find elsewhere in Hawaii .

    (5)
  • Denise R.

    We love this place ! Cool vibe , cool people -for the most part- but really can't go wrong here! We have 3 kids and they love it here too!

    (4)
  • Austin N.

    Overall impression: Excellent atmosphere and super cool entertainment. Just be willing to pay for it. Average price for dinner: $20 Price for parking: $6 w/ validation Positives: -amazingly cool atmosphere. Waiters are cool and awesome to talk to. They have cool names too. -inside of the place is just really well put together. Autographed memorabilia everywhere, large seating area, comfortable seats -great setup for bands to play and entertain -happy hour Negatives: -food is pricey ($20/meal) ($12/appetizer) but I guess you're paying for the show too -parking is expensive in Waikiki -food portions aren't that huge Came here for the first time to watch a band called Street Light Cadence. I was very impressed with the setup of the place. Had a lot of fun. It was happy hour. Drinks are about $4-6. Waiters were really cool. They didn't pressure us to order too much. The band was awesome and they really have a great stage and setup to perform. I loved it.

    (4)
  • Magi D.

    Came here last night to celebrate my friend's birthday. I'm not a fan of "loud restaurants" I'm a fan of a quiet, intimate setting, so Hard Rock Cafe was hard for me to enjoy since it was loud. The live music was okay but I thought it was too loud since I couldn't hear what the waitress was saying nor what my friends were saying. I had to yell at them so they could hear me. My pulled BBQ chicken sandwich was alright, the chicken was very dry and there wasnt much BBQ sauce for moisture and taste, the bun was also hard. The french fries as well as the potato skins were very good. I finished the meal by sharing the molten chocolate cake with a friend and I very much enjoyed it. The cake was warm, moist and flavorful (bursting with chocolate).

    (3)
  • Mina M.

    I feel like most well-known chain restaurants people go to I try so late. (Denny's and iHop I didn't try until I was 16!) This is the first ever Hard Rock establishment I have ever been to. It was a great experience! Waikiki is my backyard so parking is not a problem as we walked from my apartment. Once we got there, the hostess led us up the stairs and we were seated on the balcony. It was nice and shaded so heat wasn't an issue. There was a nice view of Waikiki and a lesser nice view of the wall of construction right next to us. Decor is amazing and the ceiling of guitars, impressive. I wish I could see what it's like at night since we went for lunch in the bright afternoon. Looking at their menu I could not decide what to get so I settled for Mac and cheese because Mac and cheese as an entree have never steered me wrong! My friend had the dakine burger. The Mac and cheese was really good - bias Mac and cheese is always good. It came with grilled chicken and garlic bread. About half way through I think the cook went a little bell pepper crazy. My friend's dakine burger was huge and came with a side of fries which they couldn't all finish. Our waitress was nice. Nothing too memorable which is always a good thing. I had a feeling she just started working there. After our lunch, we checked out the store downstairs. They have a lot of cool knick knacks and sell exclusive shirts. As I was purchasing a shirt the cashier mentioned that they offer kama'aina discounts! If they did local discounts for dining than I wouldn't have known because our waitress never asked or mentioned it.

    (4)
  • John F.

    We popped into the Hard Rock Café on a Sunday night around 8 pm for a late dinner. The restaurant was very busy and the couple in front of us were told 35 to 45 minute wait. I humbly told the person taking the seating requests that Maki was very hungry & tired so if he could do anything to expedite our seating, I would greatly appreciate it but he still said about 20 minutes. Literally less than two minutes later our buzzer called us up the grand staircase to be seated immediately! Lucky us! We were quickly greeted by our server but he said he was very busy & would be right back with water. He returned in couple minutes with water and took our order for the Hard Rock Café legendary burger! I'm glad we split the burger because it was huge. I also showed him the Yelp Check-in promotion offer for 15% off. The bill came to less than $18 with the Yelp discount but I tipped $5 for great service. I would definitely go back but when there is a live band playing! Good stuff!

    (5)
  • Ron N.

    Kinda Pricey but. they have plenty people working so they have to cover the bills. But then the foid is higher end so, it's all good. Service is great. Look for Brooklyn in the street pasding out $5off $25 like I did. Well actually she gave me the card so i stopped by.

    (4)
  • Kieran H.

    Second visit in a week. Great atmosphere. Great food. Friendly staff. Have tried several items off the menu at different times of the day and on different days and have had ZERO issue with the quality or the sizes of the servings.

    (4)
  • Kira C.

    Went here because my little cousin's band, Unparalleled, was playing the venue for lunch. Being my first time going to a Hard Rock Cafe I was pleased with the atmosphere with all its memorabilia. The restaurant themselves played good music before the band went on and the staff was friendly enough. I suppose I expected more from the staff as a whole, being that its in Waikiki and they cater to a lot of tourists... But maybe that's just me. I ordered the Surf burger while the hubby ordered the local burger and aunty ordered the nachos. All in all, the food was good. Nothing fancy or worth coming back for in and of itself, but good. My husbands burger had Portuguese sausage and pineapple on it, which actually turned out to be the best tasting dish that we ordered. Of course the Waikiki prices put a damper in my heart, but my waiter offered us the 15% kama'aina discount. Food and atmosphere gave it a 5 star, but I deducted a star for the over all staff friendliness.

    (4)
  • Rita S.

    Went for dinner yesterday. I ordered mac and cheese. Best I have ever had! wonderfully filling! Son ordered surf burger. He rated it 8 out of 10. I let him share my mac and cheese which he rates as a 10. Only problem was they apparently don't have air conditioning and only a couple of ceiling fans. It was super hot! Definitely will return while in Hawaii for more mac n cheese! Service and atmosphere were excellent. Only Hard Rock Cafe I have been to that I would return to, even with the lack of AC. Went back second time with my son. We had the mac n cheese again--we were both craving it! Son also ordered cheeseburger with bacon which he liked very much. we shared artichoke/spinach appetizer--heavenly with pita bread chips. Tad was our server--he was excellent! Tradewinds came in and was cool today. Love this place! Servers seem happy to work here and are very well trained.

    (5)
  • Sierra D.

    This was my first time here and I am very satisfied. Super good!!! I would definitely recommend if you are looking for something delish. The spinach & artichoke dip is awesome, and so are the burgers. You could order any one on the menu and be satisfied! It was slow when I went, but the service was excellent. Definitely coming back!

    (4)
  • Monica C.

    Delicious meal! They had the local beers on tap and the food was great. We used the $5 off coupon from Yelp which was awesome.

    (4)
  • Chris K.

    The ribs were a bit disappointing because I'm used to "meat falls off the bone" type of ribs and these ribs were a bit tougher meat with large bones, so not as much meat. The Texan was delicious. I took a chance with the pumpkinpalooza drink. It was not worth it. The bourbon is strong and overtakes the pumpkin spice flavor. It literally tastes like a pumpkin spice (blended ice) latte from Starbucks with an after taste of straight bourbon. One thing I did not like about the service was that we had to bag our own food and they gave my boyfriend and I 2 napkins even with the knowledge that we ordered chicken wings and ribs and a burger- all finger foods. And when I asked for more napkins and wetnaps, they just gave us 3 napkins more. They also put the clean napkin on the dirty napkin. That was a turn off for me

    (3)
  • Matthew D.

    I can't remember the last time I went to a Hard Rock Cafe before this; I'm glad we went this time, though. We had just gotten to town and wanted to go somewhere quick and simple for dinner. Having spotted the Hard Rock about a block away on our way in, we decided to go over there, knowing it would be a place we know exactly what to expect. Walking in, we were greeted by every single employee we passed. In tourist areas, it seems a lot of time employees dealing with the public get burnt out and frustrated with people, so it was nice to see everyone give off a smile and an Aloha. We got there right before a bit of a rush, so we were seated immediately and taken care of quickly. In the process of dining, our server ended up getting another 4 or so tables in what felt like a matter of minutes, but she did an excellent job keeping up and not appearing at all overwhelmed. The food was better than we all expected and cheap compared to a lot of places around. Plus they had a $5 off check in special while we were there. It's not really a taste of the local culture, but if at the end of the day, you feel like having a meal where you don't have to think too much about what you're ordering, and know what to expect, this is a good option.

    (4)
  • Charlie E.

    This is your typical Hard Rock Café. The food is average and they get you in your prices. Location is at the end of the Waikiki Beach main strip. It was a relaxing atmosphere, the music was not too loud, and it was a nice view looking over the street with palm trees.

    (3)
  • Rita V.

    We came here for lunch on our first day in Oahu. We were directed to go upstairs, since that is where the restaurant is located. The first floor is basically a souvenior store. It was definitely pretty hot eating at the Hard Rock Cafe. Its an open space with no air conditioner, but I saw a lot of ceiling fans. While we ate there, there was a girl band playing for the customers. It was nice to enjoy a complimentary concert while you ate. For lunch, I went with the slab of ribs. The ribs was very tender and the meat fell off the bone. I wish there was more bbq sauce on the top though. This dish can definitely be shared among 2 people. I ended up having leftovers. We also ordered the Hawaiian burger. This was a super tall burger and a bit difficult to eat. It was tasty though. Overall, the food here is pretty good. The service was decent, too. The prices are a bit high (all the dishes are around $20), but it must be Waikiki prices.

    (4)
  • Vivienne L.

    When you are in Hawaii, lets just say the wait to ANYTHING, is quite ridiculous... Over 2 hours on a Sunday in October at 8pm. I can't imagine summer season. This is why they deserve 5 stars! 1) Hostess were super friendly, with a big smile and greetings. I just love it when people get excited when there are business vs. "they hate their job" face. 2) There were full house that evening, but we had no wait! That was extra bonus points. I personally love a full house or a place packed with people, in hope there will be shorter lines. I don't mind waiting, if it is worth it. And we got a table by the stage where there will be night performing by local high school performers! 3) The waitress was very informative and suggestive whats best on the menu, and really know how to romance the food. Instead of the generic "is good, or delicious, or is great..." She told me how they cooked the burger, and whats the pairing milkshake. Needless to say, everyone LOVE their food! 4) Hard Rock Cafe ambiance never fail at bringing out world class design, music backgrounds, and atmosphere! And this one had guitars all over the ceilings !! 5) Overall from the moment I walked in, the restaurant was filled with appropriate music, high energy atmosphere, friendly hostess to knowledgable servers, and fantastic dinner! Again, for me it is all about the service...

    (5)
  • Emily J.

    I was less then impressed with the Hard Rock Cafe. My wife and I ordered fajitas the meat was ok but the vegetables were raw. My son ordered chicken strips which were cold in the center. The one good meal our table received was my daughters BBQ chicken which was good my definitely overpriced. You would probably get better and much less expensive food at any of the sounding restaurants.

    (2)
  • Jennie M.

    Ok, I am going to admit it, I have scoffed at the Hard Rock as "lame" for the last 5 years, refusing to go in. Every year on our January pilgrimage to Honolulu my SO say's "let's go to the Hard Rock" and I roll my eyes and tell him he's ancient and the Hard Rock might have been cool 20years ago (when he was, haha) but it sure isn't anymore! I was wrong. Hard Rock Waikiki, I officially apologize for thinking you were lame: Sorry. Four of us went in on a xx night, sat at the bar, BS'd around with the bar staff, had some tasty cocktails and sang along with a wonderful cover band that was playing. I love the roof, it's like you are partying on the worlds largest surfboard under a gigantic wave! Now I have no comment on the food, remember, we were only in for drinks - so, if you are looking to go out, party it up in a fun, cool looking environment with live music; wander on in to the Hard Rock. Tell them Yelp Edmonton says hi... and sorry!

    (4)
  • Bob B.

    This a cool Hard Rock venue. The ceiling and wall of electric guitars is worth the trip to see. The food was lackluster though. I ordered a burger medium and it came out overly well done. Plus I purchased something at the Hard Rock store and got a $5 coupon for taking a survey. There were no restrictions on the coupon other than spending $20 to get the $5 off. I did so. Then they wouldn't take it because I only spent $18 on a hamburger and the rest on on alcoholic beverages. The waiter kept relaying what the manager said. The manager wouldn't even waste his time to come out. He said I could use the coupon at another Hard Rock because it doesn't expire. I got home and looked at it. It expires next month. Bad form, Hard Rock. You're didn't show me the rocking time you promised.

    (3)
  • Michiko H.

    For a chain restaurant Hard Rock Cafe is one of my favorites. The Waikiki location is great if you don't have a car. The parking is $6 for 4 hours so I recommend car pooling or finding cheaper parking if possible. Military gets great rates right behind Hard Rock Cafe at Fort Derussy. Atmosphere: Fun, family friendly, and entertaining. From the very nice staff to the collectables all over the walls we enjoy it every time. We had to wait about 10 mins so we took the buzzer and looked around the restaurant and its Guitar Wall. We hit the shop at the end and prices where good for the t-shirts and glassware but the necklaces and key chains looked over priced. We got a glass with one of our beers for $10 which is a decent deal because the beer was $4 and the glass was $9.50 seperate. We also bought a t-shirt and an adorable onesie for our 9-month old. Seating: 10 minute wait but I am sure it can get long. We where seat down and immediately given water, a friendly hello from Dylan, and asked if we needed drinks. Service and Food: Dylan was great at recommendations. Happy hour was all day expect 7-9pm so we had to get our drinks in quick to keep it Happy Hour. The $10 beer and glass and a good $5 Blue Hawaii. We got the Da Kine Burger, Island Tacos with Ahi, and Dylan recommended Nachos with Kailua Pork for appetizers and Bacon Pineapple Shrimp Fajitas for my indecisive friend. Food was great for the price and we caught the last half of the live music. It was one guy who sang country and it was just the right loudness. The Plantains that came with the Island Tacos where so good and the pineapple coconut dip was gone after I shared it. 15% off for locals and Military which will bring us here again. I think people are too harsh on Hard Rock Cafe because it is a tourist attraction but in the end its still very fun and a good time with friends and family. We go about once a month and always ask for Dylan.

    (4)
  • Elaine F.

    Who can say no to Hard Rock Cafe, always good music and great atmosphere. They have upper level seating with big opened windows for nice Oahu breeze to come in. Customer service is great and their is always a supervisor roaming to make sure of it which is nice. Came with my mom when we were on vacation and she had the combo with chicken and ribs and I had the twisted Mac & Cheese. Her plate was great and the fries were bomb. As for my plate I just didnt like it Not their fault I just likea more simple mac and cheese or a truffle oil mac and cheeese and theirs is...twisted. Simply not for my palate but when they notice my plate off to the side practically full they asked to replace it with another plate free of charge and I would have but another great thing about this place is that their plates are super filling. So i was pretty full and didnt want to waste food. Even the supervisor came to double check. Overall great experience and shout out to Carissa for being an awesome waitress.

    (4)
  • Audrey C.

    Very nice atmosphere, had local fajita fish special great, a bit pricey but worth it. Didn't like Mai Tai's not Hawaiian style too red. Loved music and staff very knowledgeable and friendly.

    (4)
  • Cris B.

    The food here was disappointing. Our waiter "Todd" was really good, personable and answered questions in detail. The fish tacos were tasteless and my husbands burger was bland. French fries were very good however. The ambiance is entertaining and the seating area on the balcony was very nice. I would go for the entertainment and experience not for the food.

    (3)
  • Jacqueline H.

    LOVE it!!! This is certainly one of the best Hard Rock's that I've been to (and I've been to a lot of them). The food is great and the service is above any others I've ever been to. The servers specialize in customer care and are constantly checking on tables! I would highly recommend it to anyone!!!

    (5)
  • Shelly F.

    Our must-stop every time we visit Waikiki. Awesome drinks & amazing service by our fave bartender, Ali'i!! (Oh...and the atmosphere & food's good too!)

    (5)
  • Teresa S.

    This place has been here for about 25 years now that I can remember. Though it does not look worn out and old. Hard Rocks are what they are. Back when they first opened all over the world they were really cool. They are still a little bit cool, and you never know what you might see there. They do play live music at times so that is another cool thing. The food is always the same, not bad but very over priced. I went to the one in Atalanta about a month ago same thing there and also very high priced. But, if you have a triple A card (AAA) you will get 10% off. That is a good thing ,no matter how small. The place is somewhat clean , and food not bad. It is decorated nicely. Service is not too bad either. I guess it is a good place for kids to check out all the band memorabilia .

    (3)
  • N B.

    Honestly, when we came here for dinner last night I wasn't expecting the greatest of service. Boy, was I surprised! Our server Dylan was awesome!!! He was quick and courteous. I was shocked how much attention he actually paid us on a busy Saturday night! All our food and drinks came out promptly, and Dylan delivered them all every time with a smile. He made us feel welcome, and it was cool to learn certain things he told us about a lot of the memorabilia they have around the restaurant. Food and drinks are wonderful here, and so is Dylan!!!

    (5)
  • Cierra C.

    Came here with a local friend on a Sunday night, for dinner and drinks. We opted to not seat ourselves at the bar, waited for one of 3 hostesses to sit us. She sat us in a tall top at the bar. No one greeted us for at least 5 minutes, our waitress introduced herself and gave us menus. It was happy hour so we ordered a drink, the drink came fast but it was too sugary for my liking. We ordered a pulled chicken sandwhich to split. A different server brough out our food, it was the wrong sandwhich. We let the waitress know, we had to yell for her to even come to our table. She gave us attitude saying we said something different, and brought out the other sandwhich a few minutes later. Service was not good. There were a large number of staff members on shift and it took a long time to get any service. The food was expensive and bland. The good part was the live band and cool people watching. You can def get a less expensive, better experience and food elsewhere. I wouldn't recommend.

    (2)
  • Courtney R.

    Terrible experience here. First we were told it was a 45 minute wait (had a fairly large group). Over an hour later we hadn't been seated. They called us in only to make us wait another 20 mins at the top of the stairs. The manager came by with free appies for the wait which made up for that. Everything was fine until we were finished our first round of drinks. Every single drink at the table was empty before they came around again to ask if we wanted another drink. And then the waiter missed taking orders from two people at the table. One of us got the wrong meal (ordered chicken, got pork). My vegetable fajita had huge broccoli florets (who puts broccoli in a fajita?). We were in a rush to leave because the whole thing took so long and the bills took a while (understandably since it was a large group) but the waiter wouldn't let us pay at the bar to make things faster. And to top it off I didn't feel well after the meal. From beginning to end was just a disappointing experience. Too bad because Hard Rock is usually a great franchise. UPDATE: Despite the Manager's comments below, I never received anything that was promised from Hard Rock. Stay away from this place.

    (1)
  • Frankie R.

    Went to see my first performance at the hard Rock Cafe, which I never did before. I was very pleased with the support of these young musicians and it was amazing how these kids put a lot of time and practice to put on free shows for the public. I hope that they do perform again at the hard Rock Cafe! Support Chaotic 5 when they perform. I am glad I came out and check them out. I wish them a great 2015. Also I happen to go to the briefing for Pleasant Hawaiian Holidays too for my Customer service representative for Maui Divers Jewelry every morning so I am glad to do that as well. I thank Hard Rock Café for letting us come and support these artists!

    (5)
  • Destiny K.

    Really enjoyed my experience here. This was the first time ive ever been to a hard rock and was happy to be seated right away. We sat at the bar for the happy hour and Danielle was the bar tender. She was so friendly and really made me feel comfortable. She was all smiles! Someone should give that girl a raise! The food was great but i have to admit i was expecting something very unique and even though it was delicious it wasnt over the top great thats the only reason im not giving 5 stars. I had a fiesta burger and my fiance had one of their local burgers. Both burgers were huge! We probably could have shared one plate. It did kinda bum me out that my fiances plate had garlic fries and i wasnt given the option for those : ( i love garlic fries lol. Drinks were good and the decor is really nice. Of course this restraunt is right in the middle of downtown so expect to walk a little to get there. Definitely worth going too and i would return

    (4)
  • Amber G.

    Food is good for Waikiki. Drink specials are good but wish they also had some food on the specials. They give a local and military discount but you have to ask.

    (4)
  • Kathy W.

    It was dead when we went but the staff was fun, we kept catching the bartender dancing to the music. We had a couple drinks, I had the berry press and it was awesome, light and refreshing. perfect for a hot day. I think the manager was our server but Im not sure. But he was also fun, chatting with us about places to go and what to do.

    (4)
  • Amy H.

    I didn't have high expectations for a chain restaurant of this sort, but it surpassed them. Our servers for lunch (we had two perhaps because of a shift change) were both so nice without being annoying. Very professional. The pulled chicken Texan sandwich that I spilt with the hubby was as tasty and decadent as I had hoped. My drink (a mojito with Gin), while yummy, didn't taste like it had much booze, but I've come to expect that from places like Hard Rock. There was a kids rock band playing live while we were there and they were really good! Made for a pleasant afternoon.

    (4)
  • Carmen S.

    Given it 4 stars cause our Waitress Rita was awesome. Food was just ok...nothing memorable. the malted milk shake was yummy.

    (4)
  • Paris N.

    Visited a few nights ago to see my boss' band play. The Dave Young Band. We had a great time! I made a reservation for a table close to the stage and we had a great waitress! Every one was so friendly and accommodating. The guitar wall & ceiling is pretty amazing. I would've loved more of a selection of food but I had the macaroni chicken. Which was amazing. I'll definitely be visiting again!

    (5)
  • Kathy L.

    Got to come here twice while I was here for a week- first for a creme brulee lunch with a friend who was lucky enough to stay here for a year on an exchange! Decent dessert and got to sit on the outdoor balcony looking out to the main road. Perfect for the warm temperature. Came here again for a farewell dinner for a friend and had to get the Local Legendary burger. It had grilled pineapples- as expected from this tropical island but surprisingly side fries seasoned w furikake: seaweed pieces that you sometimes see sprinkled over rice. Had the usual hamburger patty but also pulled pork in teriyaki sauce (another Japanese flavour) and monterjack cheese with the usual salad inside the burger. Also got to pick up a shirt- in classic Hard Rock style as a keepsake. Great location- easy to find and awesome decor- with a string of guitars along the ceiling like the guitary strings. Mini stage with a live band as well as large tv playing music videos. Definitely recommend the Hard Rock experience!

    (4)
  • James W.

    Food and atmosphere was good. Our waitress was a little pushy to get us to join the loyalty reward program.

    (3)
  • Eddie C.

    My bucket list is to attempt to visit all HRC locations!! So, I'm now crossing off Honolulu location! Dined in with friends and enjoyed all the artwork displayed. Staff was friendly, service was attentive and food was good. The floating guitars is by far the best artwork I've seen to date and the live band during dinner was very cool.

    (5)
  • Eric Robert R.

    THE NAME "HARD ROCK CAFÉ" RESONATES WITH 1980's - 1990's VIBE! I hear "Hard Rock" and for those from generation X, we immediately think of Bon Jovi, Aerosmith, REM, Lenny Kravitz, oh and my favorite, Six Pence None the Richer! Yup, those were the days... Big hair, Doc Martens, Everything in Black, Ex-GF tattoos! Yup, if you only knew the Rock Star I once was... Anyways, I've only been to the Hard Rock Café Waikiki twice! Probably because I've been to the ones in California so much back in the day, oh and of course, unless I'm playing tourist, but I'm one to avoid Waiks! Yup two times to this location... Once with some mainland friends all wearing plastic flower leis and being silly, or was it silly drunken rock stars - It's all blurred lines to me. The other time was during a Yelp Elite Event in 2013- one drink ticket, yet a couple of cute Yelp friends gave me their ticket. Yup, living up to that rocker "bad boy", "Axl Rose" image! On both occasions we all had a grand time! Goofy, but good honest fun! Also on both occasions I had a burger, so of course the burgers will be graded here in this review. I believe the first time, the plastic flower leis visit... I had a basic cheese burger & fries. On the Yelp event I had the promotional Legendary Burger + Kona Brewing Longboard Beer! How could I resist? The Legendary Burger is 10 oz. Angus Beef patty, seasoned with salt; the burger is cooked in a Char Broiler and topped with bacon, Cheddar cheese, caramelized onions, sautéed mushrooms and guacamole. The buns are toasted face up in an open face oven allowing it to hold up a Juicy 10 oz burger patty but also remain soft and delicious on the outside. Finally, the burger is topped off with lettuce, a tomato slice, a pickle and an onion ring. It was very delicious, but fell below my standards of Honolulu Burger Co., Teddy's, Ma'ona, and my all-time favorite, Le Burger Extravagant - a $295 Burger from Serendipity 3, in New York. Hey, I had a third! Still, for a classic American big burger... Hard Rock Café's Legendary hit the mark! We were all well fed, content, and plates cleaned! Fries gone & beer(s) drank! Yup, the beer made it taste better too. Yum! The ambiance, is well... HARD ROCK! Guitars hanging from the ceiling, Framed LP's, Signed photographs from "Glam" bands like Poison, Motley Crüe, Duran Duran and Greenday... The staff, not the greatest, but good enough, like "b-side" 45's. Good enough, but don't expect Lady Gaga stat! Since The Legendary was a freebie burger from my lovely friends of Yelp & Hard Rock, I can only give the burger props! However, would I dig in my pockets to pay for one? Probably not, and instead go to the likes of Teddy's or Honolulu Burger Co., quality is a notch higher, BUT if in the Waikiki area or just wanting to play Rock Star... Give this burger a try. It's pretty good, especially with a Kona Brewing Longboard! Oh, and Aerosmith is alive and well! ROCK ON... OVERALL GRADE: 3.7-STARS! *****This review is part of my Burger series list. Please follow me & follow my journey! LIVE ALOHA... YELP REVIEW #263

    (4)
  • Izabella P.

    Love love love this restaurant! I've never had a better burger than at Hard Rock Cafe. If your looking for a quiet place to eat, this wouldn't be the place cause there is blaring music the whole time and if you come at the right time they will have a live band playing. Stop by if you can, it's some good stuff :)

    (5)
  • Anne W.

    Considering the night scene in Honolulu is a little lacking.. I am surprised how few people come to this spot. Perhaps what they need to do is make it a little less touristy. I think it's the gift shop you need to walk through to get in and out of the restaurant that makes it a tad more restaurant-like and less going out like. What I liked about this place was the guitars that were stretched across the ceiling (looks awesome), live music (some bands were better than others.. they are mostly cover bands and one group looked like they were teenagers), and their all day happy hour (ok, it's not all day but it's like pretty much all day with the exception of some dinner hours). This place is ample seating.. you can hear the music as you walk on the street below.. and their waitstaff can be a little odd (the first night we were there.. didn't care if we had a shot and drink in hand... second night, somehow this became a Honolulu law they could not violate). It's still better than what is available for nightlife in Honolulu and it was a quick walk from the hotel. Oh.. do not attempt to find parking in this area.. in general, parking requires a garage and believe me the cost is not small! Oh I did not eat here.. I would probably guess it tastes like what it does at every other Hard Rock though.

    (3)
  • Amy H.

    Cool happy hour menus! Also very clean and awesome decor! I really enjoyed visiting this place while staying at a nearby hotel. It was walking distance to many of the hotels and shopping. Down side is they close at 12 on weekdays, but that's ok. Saw the servers at the bar down the street and drank with them there.

    (3)
  • Chelsea B.

    Great food and service! Live music is also super rad! Jimmy was our server and he was beyond AWESOME! So friendly and upbeat. Definitely come here if you are in the area or on vacation!

    (5)
  • Mark C.

    Smoke rib is good ,TWIST & SHOUT SHAKE not bad,and Kids singing twinkle twinkle little star on 2/24 ,2015 .Mark and Jamie honeymoon from Taiwan.

    (3)
  • Joe M.

    We were a table of 7 and waited a fair amount of time for our table to be prepared. We were seated and immediately approached by nick, whom is a very knowledgeable, courteous and attentive server. I ordered potato skins with sour cream as a starter, and a 6oz bacon cheeseburger for the entree. Both were delicious. As for drinks, it was happy hour, so $4 draft beers were the way to go. I would've given 5 stars, but I knocked off a star for the music selection. This is the "hard rock" cafe, and I don't think Rihanna, Taylor Swift and Rick Ross fit under the "rock" category.

    (4)
  • Wes J.

    I enjoyed my eating experience here! They had a guy playing guitar and singing that was doing a great job and keeping the crowd entertained and participating. Local burger was tasty and well cooked, only criticism is that it was a bit sloppy and hard to keep together. The furikake fries were scrumptious too. Happy our drinks were cheap, strong and flavorful. 15% military discount too! All the employees there were friendly and genuine. Well done, my friends, well done!

    (4)
  • Arlo G.

    Tons of fun, great environment and Mary Jane the hostess was awesome, good prices great drinks and friendly staff

    (5)
  • Melanie D.

    This was your typical HRC, nothing more, nothing less. The food was pretty good, everyone in my party got something BBQ related. It was no authentic BBQ, but then again who would expect that from Hard Rock? The atmosphere was fun, lots of rock-n-roll paraphernalia, and there was a nice patio over the city.....great for people watching. They had a nice happy hour with $5.00 tropical drinks which is the cheapest I saw in Hawaii. Also, our server was wonderful!

    (3)
  • Melissa H.

    I came here with family while on vacation. Overall we had a great dining experience. The entire staff (store and restaurant) were very friendly and attentive.

    (5)
  • Chevonne J.

    This place was ok for us. Set up was clean and cool like most hard rocks and the food was good. Hubby loved his special local burger that had avocado, pineapple, and sausage. Rest of the food was good as well, BUT service was unbelievably slow and during a very slow time at that. We were patient but it was frustrating with 5 children and what seemed like a staffing issue perhaps. Other than that you can typically count on decent food from Hard Rocks.

    (3)
  • Ben T.

    Hard Rock Cafe is always good fun if one hasn't been before. The Waikiki location happened to be one of only a few restaurants still open when we got into town about 930pm (after a 9 hour flight). The service was very friendly and helpful and was essentially our welcome to Hawaii. I had the Fish Filet sandwich which was quite bland, a bit dry, and overall a bit so-so. The restaurant's saving grace was the great location, great atmosphere, fantastic service, and cheap but good drinks! Standard cocktails were $5 and were delicious especially for the price. I had a beer which was also great and very reasonably priced.

    (3)
  • Arthur B.

    Why can't the Hard Rock Cafe in sydney be as good. The staff is friendly and ready to help you, the food is tasty and fresh. Had the burger the first night and it was massive. Today I had the ribs........ My god they were the best ribs I have ever had. They also have a great selection of cocktails. It's a must if you visit Hawaii.

    (5)
  • Jody J.

    Eh...it was only ok at best. Our order wasn't right when we received it, our fajita veggies were barely cooked, and everything was only okay. I wouldn't waste my time or money here again. There are plenty of other options in the area.

    (3)
  • Kea K.

    I don't know why but this hard rock food sucks been there twice over it. They need better cooks or something. And I told the Manger the food suck and the food had no taste he didn't know what to say. Bad management skills

    (2)
  • Trish P.

    Moved from the old location to a more central one in Waikiki, this HRC is pretty awesome. the decor (as you can see from pics) is amazing.... the first thing you see when walking up the stairs to the restaurant area (they also have an elevator) is a giant wave of guitars..... so awesome. and this being the Hard Rock Cafe, they have awesome music playing all the time!! yes, it is still a little loud, but they.... "if the music is too loud, you're too old" ..... for lunch we chose to eat at the bar b/c there was no wait for sitting there. the pluses for this is that the service was very good - the bartender was very attentive and not pushy like some places. BUT the down side to eating at the bar is that is smells like a bar..... you know that smell..... ignoring that - the service was very good, but again, keep in mind, this was lunch - dinner service is probably a lot crazier, especially at the bar.... i ate their Hickory BBQ bacon cheese burger. i ordered this well done, and expected one of two scenarios: it would either come out med well, or it would come out burnt and dry.... this is usually what happens when i order burgers well done. BUT NOT HERE!! this burger came out perfect. cooked all the way through, slightly charred on the outside, and moist on the inside. also, the pickles they put on the burger were really really tasty for some reason.... on the menu they're called "day pickles".... i'm not sure what this is, but damn was it good. also tried a bit of their Smokehouse chop salad, and that too was really really good. lots of avocado, and a really good refreshing dressing. the parking in Waikiki is always pretty junk - if you're coming here, you can park in the Bank of Hawaii Building very close by, and with validation, you'll pay $6. not too, too bad... but there is better if you're willing to search.

    (4)
  • Arthur S.

    Came here with a group of friends visiting from the mainland more recently. Dont get me wrong, the location is excellent, right at entrance of the main waikiki strip. Although there are a few reasons why i don't think Hard Rock Cafe is all that and a bag of chips. Unfair waiter service. So here's my little rant on what i consider respectable waiter service. If there are 10 people on a table. All around the same age group, and everyone gets I.D' for drinks except for one person. I think its a bit rude. In this case it just so happened to be someone close to me. When the waiter came around and said "i don't need to see your I.D" to her, i took a bit of offense. Even if the person does look well over age, when you I.D everyone else on the table you make it exceptionally obvious that person IS well over age. Next, no drink specials! How can you hard rock when there's no drink specials. That just makes me hard! I need to loosen up a bit before i can rock. Over all our waiter just seemed meh, unhappy to be there. When i jokingly questioned about the whole i.d scenerio she sternly said "it's just policy". Which is quite professional. But i professionally will be stingy with tipping your service as well. Great highlight of the night was the live music. That helped me ease some of the tension i had toward the service most of the night. Don't think i would come back here unless i was invited by some tourist visiting because its a chain, they're familiar with it, and its "safe", OR Hard Rock started to have some major drink specials. Other than that i can think of some better places with better ambiance, service, and drinks.

    (2)
  • Marlon T.

    I think this is the best Hard Rock Cafe I've ever seen because of the open atmosphere, frequent live music, and artful wave of guitars on the high ceiling. I only went during happy hour and grabbed a couple drinks. I also happened to be there right after the Superbowl ended so there were countless yelling Seahawks fans. Service was great and it was a good place to stop for a drink. I know Hard Rock Cafe is not specific to Waikiki but if you can't decide on some local bar, this can be a good place to start before heading out bar hopping. There are some pretty good places to eat right next to here like Ramen Nakamura or Giovanni's Pastrami. Of course, there is live music here (where isn't there live music in Waikiki?).

    (4)
  • Hasan K.

    Hard rock has a cool atmosphere, but food wise it's ok. I ordered the fried shrimp platter and it was a good meal. Good place to come for lunch I went about 1:30 and it was empty.

    (4)
  • Carl S.

    I'm a hard rock enthusiast! I've visited 19 different locations and hard rock has a big say in most vacations I take. If the vacation is a good deal I take it. If the vacation is average they must have a hard rock or I don't go!!!!! Love hard rock. Big burger guy so always in love and the breeze was unforgettable :-). When I visit a HR it just always seems like the vacation has started.

    (5)
  • Michelle R.

    I went here the other night with some friends. It's an interesting place to go, the guitars are decorated at the wall of the stairs and wrap around over the ceiling. Pretty epic. They also have live music sometimes. I ordered the New York Strip Steak, medium rare. It was marinated to perfection and grilled perfectly. The food makes up for the customer service at the restaurant. There is a kama'aina discount of 15% I didn't know about earlier. It totally beats the $5 off $25 deal Yelp offers by checking in, just FYI. Happy hour also starts at 9PM on a Tuesday (not sure about if it's just weekdays or weekends too). Our waiter was really sweet, but she kind of abandoned us towards the end. We asked for her to split checks for the 5 of us, she told us it would take some time for her to sort that out. I work as a cashier at a restaurant, so I completely understand the situation especially since 4 of us paid with cards, but it took her about 45 minutes to print out our checks and deliver it to us. We planned to go somewhere after dinner so we just wanted to pay and leave. I also saw her leave the kitchen holding our checks in hand after she swiped our cards but she didn't come directly to the table to deliver the checks until about 30 minutes later. I saw her walk all around the restaurant to visit the other tables she was working first. When she got to our table, she apologized to my friend because she lost her debit card somewhere. No surprise there, I mean of course she lost something while walking around the restaurant holding 4 cards in tabs. My friend was angered but the waiter found her card in the end. She hugged my friend and apologized but I feel like the whole situation could have been avoided.

    (3)
  • Shala G.

    The hot wings appetizer was really good. The menu selection is okay and the wait was okay as well. The live band was good. The waitress we had was great. I got splattered with oil from one of those small black fajita skillets from another waitress walking past. She apologized, but that crap was hot!

    (4)
  • Lys L.

    The food was okay. The happy hour is awesome. And priced very well. Cool place to go if you're bored I guess

    (3)
  • Niki T.

    Had really great food and a nice atmosphere! Loved the decor and music videos played. The staff was very friendly. Although the wait time was very long. The prices for food was alright. A little bit more than they should have been but like I said the food was good. Would definitely return!

    (4)
  • Jonathan H.

    Never bored and it keeps you riviting. The sins of mediocrity die outside ad the notes from this house of rhythm soothed my soul while the cuisine fill my body.

    (5)
  • Erica W.

    This is my first time to Hard Rock Cafe. The last time I've been to this restaurant is when they used to be located on Kapiolani Boulevard. And I have to admit, I am impressed by this particular location. The inside rocks with plenty of seating, and bright interior. Given I went during the day, so with the big doors open to the lanai seating area and sun shining in, indoors did seem bright (but not in the annoying bright light I can't even see what I'm doing type). The employees are really nice. I happened to go on a day where there was a battle of the bands and I arrived when the last band was playing. There is definitely live music here, but sitting indoors the music was kinda of loud. I don't know if the live music is always this super loud (could have been the type of music being played and how close I was sitting to the stage). I tried a chicken chopped salad and it was excellent. Probably by far the best salad I had. Besides the obvious chicken and lettuce, there was pecans, avocados, tomatoes, and bacon, topped with a vinegrette dressing. The dressing was not overpowering at all (i.e. salad drenched in it, therefore making it a soup and not really a salad). My mom had a turkey burger and was impressed with it. This burger came with a side salad with your choice of dressing. My father was on a burger kick and tried one topped with lettuce, tomoatoe and bacon. My dad asked for medium rare and instead got well done. My dad didn't send it back but instead just ate the burger. This came with a side of fries. I tried a bite and thought it was good but my dad was not impressed. I'll definitely come back again but only if I happen to be in the area as I am not a fan of fighting the tourist crowd in Waikiki to get to this restaurant.

    (4)
  • Scott N.

    PROS: -KAMAAINA DISCOUNT 15%!!! Wooot. You tourists betta go get hawaiian citizenship. -Loud music playing non stop and live bands twice a day. And its not shetty songs either although I do remember they played Britney Spears. -wave of guitars looks cool and the blue wave behind the bar with the hanging TVs had me in a trance the entire night. Also the rock n roll memorabilia all over the walls are cool to look at. -they single you out if you are celebrating an occasion. Get a free chocolate something in a glass with whipped whatever. -service is great -they refill waters promptly -the food everyone else got looked good (burgers, salads) CONS: -Loud music means you cant hear anything anyone is saying unless you talk loud. -The ribs were supposed to be "fall off the bone" but instead they were "dried to the bone" pretty disappointing. -Kinda dark too. Dont wear sunglasses. -candles on tables are FAKE!!! Lol OVERALL: Place looks cool. I would go back for someone elses birfday. Probably wouldnt get the ribs though.

    (4)
  • Greg K.

    I love this place. Dishes are not too expensive for Waikiki, and the food is delicious. View is on the city and not the empty void of endless ocean. Friendly servers, good music, and great atmosphere. Decorations add character, and the wall/ceiling of guitars looks cool. The seating area itself is of impressive size, and the waiters and waitresses are fun to chat with. I ate here 3 times during my 10 day stay in Oahu. Terrific place, and I will return. It can be loud. Know that going in. It's the Hard Rock Cafe.

    (5)
  • Riss R.

    Yikes. Not good. Went here for a company function. The place is done up nicely, cool bar and like the live music. But the food was not good. I tried the ribs, which were so dry and the cole slaw had a very vinegary flavor, almost sour. That's not really why I am giving a 2 star review. My company dropped a lot of money for this function and while some of us were still eating, the staff began taking our plates away while we were eating, saying that there is another party that needs this table. WTH! SO RUDE! So you take my unfinished dessert away and kick me out?

    (2)
  • Erin T.

    When you're on vacation- or extended work travel like us- it's always nice to have a slice of home after eating 'different stuff' for a while. This Hard Rock is just like all the rest...which is a good thing. Consistent American fare, friendly service, reasonable prices for Waikiki standards...Great convenient location with a good open air atmosphere, although the wait is long if you're after about 6p. Good local guy playing the night we were there. Would definitely come back again when we've got the craving for some good 'ol Americana!

    (4)
  • Jochael H.

    Great happy hour, great music, great food, and great view! Only downside is the overpriced souvenirs, but that's to be expected as it is a hard rock cafe.

    (3)
  • Millie A.

    We went in for a birthday celebration for my husband & we had an amazing time! For a group of 16 our waitresses were very patient & our food was very yummy. We will definitely be back..

    (5)
  • Russel M.

    FIrst off, Not all Hard Rocks are the Same. The Waikiki location is really hopping year round. We enjoy the HH drink specials and Live Entertainment. Parking Validation is available but still $6- . Better idea is to park at the Royal Hawaiian Center and walk over. Of course get validated at an ABC Store or anywhere else.

    (4)
  • Danielle D.

    This place has a great atmosphere, awesome live music, friendly staff and large drinks. But the food was horrible. I had a plate of potato skins which were greasy and limp. My husband's steak was rubbery and flavorless, even with a pat of flavored butter on top. The mashed potatoes were doused in an unappealing gravy. We won't be heading back here unless it's just a round of beers and a show.

    (1)
  • Kim M.

    I went to Hard Rock yesterday for lunch with one of my gfs. The food ranges from good to great. Service yesterday was top-notch and thankfully super quick! (We were on a time crunch.) The manager even came by to holler, and check to make sure we were feelin' all "fat and sassy." And we were. Our server was very personable and had recommended some drinks and modifiers to our meal. I'm super glad we listened and got our Balsamic Tomato Bruschetta with some avocado: BALSAMIC TOMATO BRUSCHETTA yelp.com/biz_photos/X-r1… Fresh diced Roma tomatoes marinated with chopped garlic, fresh basil and aged Balsamic vinegar on olive oil toasted sliced Ciabatta bread. Topped with parsley, grated Romano, shaved Parmesan cheese, and some added avocado slices. Excellent! A little pricy, almost $14, but I'd order it again. GOAT CHEESE CHICKEN SALAD SANDWICH yelp.com/biz_photos/X-r1… Not your average chicken salad sandwich. This sammie is made with poached chicken, celery and green onion; tossed in a light citrus mayo with Dijon mustard and dill; topped with cranberries and goat cheese, on a hoagie roll. I didn't really taste must citrus in the mayo, but I did appreciate the dill and slight sweetness from the dried cranberries. The goat cheese was a nice creative twist on such a classic favorite. It came with a choice of fresh fruit or salad; I chose the side salad, as I always do. Overall, this sandwich was very good and creative. CALIFORNIA BURGER yelp.com/biz_photos/X-r1… With cucumber? Already not my favorite, but the guacamole was good. I also liked the mild Monterey Jack cheese. I probably wouldn't ever order this bc of the disagreement I have with the flavor of cucumber... But for those of you who may like, or even love, the taste of cucumber, go for it. HURRICANE In short, this drink consists of orange, mango, pine, rum, amaretto, and grenadine. Our server recommended this drink, as it's one of her favorites. It was definitely on the sweeter side, but still tasty and drinkable. It tastes like some sort of candy... And it came with a pint glass! We just had to take our lunch receipt downstairs to the shop cashier. SERVICE Service is absolutely spot on. Our server was quick and very thorough. And she had a great memory! I also really appreciated the fact that the manager came by to check on us. Awesome job, Hard Rock. You know what you're doing. VERDICT 4 Yelp Stars I'd eat at Hard Rock for more of that delicious Balsamic Tomato Bruschetta and the prompt service if I were in the area, but the location for me is kind of a bummer. If/when I'm in the area, Hard Rock will definitely be on my list of dining spots to go to. The food here is good, but a little on the pricy side... (It IS Waikiki...) Don't forget to take advantage of the 15% off Yelp check-in offer! It's for 15% off food and non-alcoholic beverages. Yelp 365 - #324/365

    (4)
  • Chad R.

    The brand makes the experience. Servers and hostesses are very nice, professional and fit the brand. The only challenge is the food quality. Not great. Portions small. Taste average and to much for what you get. I couldn't believe the bartender did not know how to make a greyhound. Really? Maybe they only make their specialty drinks because it's Hawaii. I will give them another shot. Good news , the do offer the locals a discount.

    (3)
  • Isabella T.

    Came here for some drinks with friends and I asked my waiter if they had any fruit. They did not. I was expecting at most a fruit bowl, and most likely would get nothing. But instead Richard (Ricardo) went above and beyond to bring me a beautiful dish. Incredible service, it completely made my day. He was so friendly and helpful, he truly made a difference. Thanks a bunch Richard!!

    (4)
  • Alina H.

    Surprised at the minimal wait time especially in Waikiki. Originally planned on going to Cheesecake Factory but knew we would wait over an hour to get a seat. Never having tried the hard rock here we decided to give it a try. Wait time was only 20 min called in the car on the way there and by the time we got there our table was ready. For me that's a major plus!!! The food was good and for the options, well their wasn't too many but what they offered all sounded good. The drinks were really good too... Cocunut pineapple mojito. Yum!!!! The only downside was the slow service but overall it was a good experience. Will def return.

    (3)
  • Kristina S.

    Came in for a few rounds of drinks before going to a luau. Staff was great and drinks were better. It's clean and well maintained in their balcony area which is always a bonus with the humid weather.

    (4)
  • Sado B.

    Great place! Staff is friendly and helpful! Food is yum! Go there if you are craving mainland food and full of island cuisine.

    (5)
  • Jamie M.

    I had a great experience here after a terrible experience at PF Chang's where I was essentially kicked out (but that is another story). It's a chain, and I have been to at least four of five of their other restaurants around the country. It's kind of pricey, but you are paying for the experience. Like some other reviewers, I enjoyed the "guitar bridge." My friends and I shared the Jumbo Combo. I really liked the onion rings. The potato skins were standard fare. The eggrolls had a little bit of kick to them, but they were pretty good. For dinner, I ordered the Cajun Shrimp and Poached Pear Salad. It was about $16, but it was large. I added avocado for an extra charge. The salad was kind of sweet and tangy at the same time, and very good. I wish the pieces of pear were cut a little more thinly, but that's just me being nit-picky (and wishing it tasted like this salad I used to order at a restaurant in Cleveland). It happened to be Happy Hour when we went, so I just had a Blue Hawaiian. It was about $6 (I think), and it tasted like it's supposed to. The service was quick. Our waitress was very nice. Richard downstairs in the gift shop greeted large parties and was very polite. For a chain, this place is pretty good.

    (5)
  • Alex V.

    The service was horrendous. Went there for a late meal (flew in from California). Had to wait a couple of minutes for a table (no issues). It was what happened after that sucked After getting seated not a single waiter/waitress came over to help us. To make matters worse there were tables around us that were getting service. The servers would look at us as they passed by helping other tables and still nothing. Only after asking to see the manager (after we got up to leave) did we get some sort of response. The manager offered to buy us an appetizer and drinks to make up for their inadequacies but we refused deciding to go elsewhere. This Hard Rock Cafe, simply put, sucks!! I would never go back to this place!!!

    (1)
  • Michael P.

    Pretty darn good...just one grip and it is a problem in Hawaii(parking). The food and drink here are not much different in price than what you will find on the mainland for prices on the menu. The service here is better than most HRC locations including LA, Orlando, Washington, and Dallas. I like the relaxed vibe and friendly staff. Very clean for a HRC which is also impressive. Once you park, enjoy yourselves.

    (4)
  • Suzie S.

    Our server,Hollie, was excellent. She was personable, and attentive. We felt welcomed by her. The food was good. Fish tacos were good and I added grilled pineapple to this which added some good Hawaiian flavor. We will be going here again.

    (5)
  • Ivy Lou H.

    I gave the Hard Rock Cafe another try tonight and they did a great job turning my experience there into a wonderful time. The service was fast and very friendly and the food was perfect. Thank you Andy and CK for the great service and for all you Kama'ainas out there you can be sure that the Hard Rock Cafe in Waikiki cares about you and wants you to be happy there.

    (4)
  • Jody S.

    Hard Rock definitely has the coolest vibe. If you LOVE music as much as I LOVE music, then eating at this place is great! With music blaring, rock videos airing on the TV and a wall of flying guitars overhead, you simply feel as if you've stepped into a rock concert, complete with food. :) For a food chain, you'd be pleasantly surprised how ono their food is. Their veggie burger and fries are filling and their Caesar salad is yummy. Great place to enjoy a taste of rock n roll in Waikiki.

    (4)
  • Jessica R.

    First, the host was rude when trying to seat us, the the waitress clearly only knew the specials because she couldn't tell us about any meal or drink and couldn't answer any questions, then to top it off the food was disgusting!! The Mac and cheese tasted like noodles with cheese wiz and then the salad literally had deli sandwhich meat as the "grilled chicken" and then they charged and extra $2 to add 1/3 of an avocado. Based on the food and service, I'd never go back to any other hard rock.

    (1)
  • Ed C.

    Awesome food and service. Jumbo combo app plate was great. Hamburgers were delicious and the house salad was very hearty with chicken breast. Kids got free drink glasses for their non alcoholic beverages. We all had a great time. Each person picked out a souvenir t-shirt.

    (5)
  • Debbie R.

    Love the new location! Fantastic decor, typical Hard Rock. Food is great, which is typical of HR Cafe.

    (4)
  • Kurt K.

    Starting with one star. We shall see if it goes up. Sat us. Took ten minutes and it was empty on a Sunday. Then we watched four tables sat after us get served. So being the shrinking violet I am I told the hostess. Five minutes for water and then the two beers came later. The salads showed and the burgers wee yummy according all who partook. No we shall see how deserts look. Two stars now. Dessert is good. So they get three stars. Still forgot extra dressing and our waters were always wanting for refills. The live band was good.

    (3)
  • Jesseca H.

    Great atmosphere friendly staff and great food. Took my 3 yr old and he loved it, actually sat still for entire meal. Couldn't have asked for a better experience.

    (5)
  • Donna O.

    Was there with a group of 15. It took to long to get our drinks, too long to get our food and too long to get our bill. The food was good. It was hot. Ceiling fans in the main area would be a good idea.

    (4)
  • James A.

    Ok, this place sets the bar for an HRC. The prices are reasonable for the area, the food is great and the brew selections are good. The atmosphere is epic and I feel like I am having fun all the time going there. The wave of guitars is something to experience to say the least. It is open atmosphere in the typical Hawaii fashion, and it works well. It is a chain, which is the only negative, but after visiting other HRCs, this one is tops in my book. ***** = Make the trip to go to it if you are in the area.

    (5)
  • Mari K.

    I've been here for dinner a few times and for special hosted events by Hard Rock and I've always had a pleasant experience. The SERVICE is always great and the food always tasty. For dinner I highly reccomend: Balsamic Tomato Bruschetta Fresh diced Roma tomatoes marinated with chopped garlic, fresh basil and aged Balsamic vinegar on olive oil toasted sliced Ciabatta bread. Topped with parsley, grated Romano and shaved Parmesan cheese. And get it WITH avocado - you won't regret it. Comes with 5 slices; great to share. Famous Fajitas Choice of grilled chicken, beef or shrimp served with pico de gallo, shredded Monterey Jack and Cheddar cheeses, fresh guacamole, sour cream, shredded lettuce and hot flour tortillas. You will NOT leave hungry! So much food and so fun to make and eat. Local Legendary Special burger made with a big patty, cheese, lettuce, tomato, pineapple, pickles... with french fries serasoned with furikake. YUM! Definitely try this if you want a burger. The service is on point, the ambiance is great (it would be even better if you could see the ocean and not Kalakaua Ave though!), great music (live and on the TVs), and the food comes out in a timely manner and is of quality. What else would you want?! :)

    (4)
  • Kate T.

    I'm not going to lie. This was probably the most interesting dining experience that I've ever had anywhere. I ended up coming here on a whim with one of my friends for dinner. I haven't been here in a long time and I was really impressed with the service here. First off my server was Mary Jane and let me tell you she might possibly be the most awesome person on earth. She was funny, prompt and had a gift for timing. Somehow she ended up walking in the most awkward parts of my friend's and mine conversation. And she brushed it off like it was nothing. To be completely honest I think Mary Jane was more interesting than my friend was that night. Other than her being interesting Mary Jane was super prompt. She came up to our table and took our drink orders within 5 minutes. As most of you know I'm a simple girl that likes beer and whiskey. Well, luckily for me they had my favorite beer. So I ended up get a Big Wave draft. After 10 minutes she told me that their keg ran out and that I would be getting the first beer from the keg. I was totally okay with it because at least she told me!! After we got our beers we were able to put in our orders for the food and we didn't really have to wait long for our food. While we were waiting she asked if we had any song requests. I didn't know that they did that and thought it was pretty awesome!! I loved the music that was playing and it reminded me of home. Some time during our dinner the music switched from the sound system to live music. And it was so seamless that I didn't even realize that it was live music. The guy that was playing was awesome background music and wasn't super loud. The food was really awesome and the portions were super big. I don't know if it's because I drank a lot of awesome beer but I could not finish my salad. My friend's burger looked really awesome and huge as well! This venue is really awesome. They have a huge stage and a awesome sound system. I wish they would use this as a concert venue for bigger names. I totally dig this place and will be okay playing tourist if I get to come here!! If you get Mary Jane you will have an awesome server!!!

    (5)
  • cris s.

    Stale fries, cold tortillas. Chewy shrimp "fajitas" that are simply a handful of shrimp grilled on a skewer before being placed on a bed of (separately) sautéed veggies... Disappointed.

    (1)
  • Shay F.

    I was given the opportunity to try this place out again, and I must say, my server, Malia, did a great job! And I'm always a fan of places that has a vegetarian options. I got the veggie burger and it wasn't bad at all. The food came out quick too! WoW. Oh, and yes, I got a birthday sundae, but it was kinda weird to see the bottom of the glass empty! LoL. And yes, they totally embarrassed me by telling the whole restaurant to pay attention and yell out HAPPY BIRTHDAY!!!! Yelp 365 Challenge #214/365

    (4)
  • Raul M.

    Drinks were sub-par. Entrees and appetizers were mediocre yet pricey. Service was good. Atmosphere was great and so is the design of the restaurant. Good vibe just not good eating and drinking.

    (3)
  • Anndrea P.

    Amazing!!! Service was wonderful from walking in to being seated and our waiter Todd was the best! Food was tasty. Apple cobbler was great!

    (5)
  • Janet E.

    We came for dinner and the wait was about 10-15 minutes. The wait wasn't too bad but we were starving! Thankfully we were able to sit at the bar and order drinks while we waited. During the early dinner hour/happy hour, the restaurant had live music. I enjoy live music, so it wasn't so bad for me. However, this could be a turn off to people who don't enjoy mainstream music or loud music in general. The options for dinner were good. Unfortunately I had gotten a stomach bug and did not have a huge appetite for food. I only got the mashed potatoes and the side salad. The potatoes were real potatoes and tasted good. Unfortunately the side salad had a bunch of toppings on it (which was not mentioned on the menu) that I would have rather not have had. But overall, it tasted good. Our server was friendly. I can't remember his name but he was an Aussie. Great guy! Expect Waikiki type prices at this restaurant.

    (3)
  • Lei N.

    We came on Tuesday because a band we knew was playing. We parked at Fort DeRussy and walked over to the Cafe. I thought they had their own lot? Am I wrong? This is my first time dining in so I'm excited. I didn't know there was a wait! So we talked to the worker at the front (he had his computer at the back of the jeep out front). Wait was half an hour. They gave us a phone buzzer that'll call us when our table was ready. So we walked around in nearby stores. We came back and looked at their merchandise. The lemurs they have as musicians are so adorable! Some of the other items were a bit pricey. When we finally got called we were told to hand the buzzer to the hostess upstairs and we had requested for a table near the stage. I really like their furniture and the displays really amused me. And the space is huge, with high ceilings. I finally get to see the guitar wave. :D As you can guess I really liked the pink one. Our waitress was really perky and gave us information about the menu. It was also happy hour! So we got drinks off that menu. I got me a pina colada, though they were asked if I wanted the Lava Flow instead. I really didn't taste the alcohol. Gail got a margarita, I think. I took a sip and it's salty. I had to keep sipping my water. We kept getting distracted so much that our waitress had to constantly keep coming back to see if we were ready. Gail already had ordered the potato skins. It burned my fingers. I had to use the plates they provided us with. Yeah I was quite impatient. After a while, I ordered some chicken tenders. We debated about ordering more and thought against it since we figured the skins and tenders were good enough. I liked... the red sauce O_O I don't know what it is D: the mustard sauce wasn't for me. The music. I really like their selection. The live band, Autumn Complex -- awesome covers ;3 There were some people dancing near the stage once in a while. There isn't much room. Bathroom's tidy, THOUGH me and another lady couldn't wash our hands! Lol, we couldn't figure out how to turn the faucet on and we had soap all over our hands! We began wiping the soap away when she figured it out. We both started laughing and took turns washing at the same sink. Took a while for us to get and pay our check. Sometime during our stay our waitress's shift was over and we had a new one. Kama'aina - 15% off Yelp check-in - 15% off food and merchandise (it helped when Gail wanted to buy a hat. Any deal is better than none!) They also have a card; a rewards program.

    (4)
  • Brittany B.

    We had to wait 50 minutes, it was overpacked and too hot upstairs. The menu didn't have enough options. The drinks were okay, but my sandwich was blan and nothing special. The band was just decent. Good happy hour options though, and my waitress was excellent.

    (3)
  • Shayna Y.

    My husband and I love this place!! We dont get to go here often, but when we do we always enjoy and thats with 4 kids too!! From the live music to the friendly staff and ohh so delicious food.. u cant go wrong!! Shoutout to all the service members HARDROCK CAFE HAS A 15% MILITARY DISCOUNT!!!

    (5)
  • Shila B.

    I've been here on a family vacation and I remember not being too impressed with the food. It was just a burger and fries at the end of the day. Nothing really popped out at me. I was there to see the merchandise and the stuff behind glass cases more than anything. Cool guitars to look at and some alternative memorabilia such as costumes. There was a long wait at the time. I go for the meseum more than the food.

    (3)
  • John N.

    The new location is lightyears better than the old previous location, however, the restaurant has fell from grace the past few months. On a weekend, Hard Rock Cafe is usually rocking hard and the wait staff can get behind pretty quick. Food: Mac and Cheese - Excellent! Not as flavorful as the best I've tried in Waikiki, but it can definitely hang with them. Burgers - The gem of the restaurant in my opinion. It can be amazing at times but I had a few times where it was just okay. Drinks - Your standard drinks on a Waikiki restaurant. Nothing special. Service: They can fall behind easily when it gets busy, but other than that they are friendly and personable. There are a few things that Hard Rock Cafe can do to make itself better: Reinvent its menu and bring in some local flair. Get some air condition pumping on the top floor. It is way too hot when it is busy. More unique, specialty drinks. 100 Reviews, 1 Day 83/100 January 12, 2013

    (3)
  • Lesley H.

    Great atmosphere, good service, a bit more expensive than I expected and food was mediocre.

    (3)
  • Deb T.

    Great food - fish is from Pier 38! The local burger was amazing as was the ahi tuna my hubby ordered. Great atmosphere and service. Server was outstanding!

    (5)
  • Petra S.

    I rarely go to chains when vacationing but I remember Hard Rock serves up some of the best burgers in the area and it was nice to drop by during happy hour for some cocktails. I ended up getting the original burger while my hubby tried the local burgers, both on Hawaiian sweet buns. I highly, recommend for those times during your vacation where you just feel like going to a cooler and more hip chain! ;)

    (4)
  • Kim S.

    Yet another Waikiki establishment that doesn't care about cultivating business from kama'ainas. I was lured to Hard Rock by the $4 legendary burger + drink coupon so decided to have lunch with my parents. I thought WTH, why not try it for 4 bucks instead of $19??! Especially bc the menu is overpriced for tourists to toss away their vacation $$. Short version: Eat here if you want slow service, room temp/cold overcooked/reheated food at high prices. Service: S L O W! It was not busy & many tables were open. Our beverages (soda & water) were not refilled until the check was brought. There was no check-in after the food finally arrived. Lots of employees were simply standing around chatting with each other. Food: TERRIBLE - not even worth the $4. The toasted hamburger buns & fries were room temp - so were probably sitting around for a while. The burger was also barely warm. My main gripe: the burgers were all overcooked. Instead of med & med rare - they were both well done - not even a blush of pink. For a 10 oz. burger that's pretty hard to do unless they were pre-cooked & reheated - hence barely warm & overcooked when served. Don't know why they bothered placing red flags in burgers that were well done. Mine had 2 red flags which may indicate more rare. I had to flag down a bus boy to find our waitress. After explaining & showing her the overcooked burger, she took my plate away to be corrected. She returned claiming the kitchen said they saw that the bacon on the burger was supposed to be well done so made a mistake on the burger...hmmmm, how does that explain the 2 red flags sticking out of my overcooked burger's bun?? There were also 2 red flags sticking out of the "corrected" med rare hamburger. Suspicious. Well, I cut the 2nd burger in half & it was just as overcooked - well done - as the 1st burger. Again, the toasted hamburger bun & fries were room temp. When the waitress saw me snapping a photo of the 2nd overcooked burger she came over & saw it was again overcooked & offered to try again. I declined bc didn't want spit or worse on my replacement burger #3. No other alternate dishes were offered so I choked down less than half of the overcooked burger with a few cold fries because I was starving. Management - Misplaced priorities. Removed the $4 from our bill - wow, how generous (said with a snarky tone). Didn't stop by to say anything nor offer an alternate dish nor do anything to encourage us to return. I did see him standing around the bar area casually chatting with the hostess chick.

    (1)
  • Jared O.

    Host greeted and seated us quickly. Our server was friendly and polite. He took our drink order and food order, both of which came out in a timely manner. The coolest part of this experience was seeing all the guitars (thousands of dollars worth) on the ceiling. Food was pricy but worth it. We had a table that over looked the street below.

    (4)
  • Bonnie L.

    So I have this goal that every city I go to in my lifetime, if they have a Hard Rock Cafe, I'm going to eat there & buy a pin that is unique to that store. I got that pin and it's one more restaurant checked off my list!! Our waiter was fantastic and the service was fast! I had the fish tacos with avocado and the fish was delicious. I would have preferred a thinner more traditional tortilla though. Besides that it was great! I've always loved the rock music with the music videos playing on the Tv's(: the memorabilia is always my favorite part though (:

    (4)
  • Ai C.

    We had a craving for apple pie a la mode...my significant other suggested Hard Rock. Immediately, we were greeted by the hostess and waiter. We put our order and the waiter brought us our waters. Shortly after a young lady came over and greeted my significant other. Not sure I saw me sitting beside him but the whole conversation was mainly about of her (that's okay, she was feeling chatty) and for some odd reason, she did not make eye contact w/me. As we are our pie, she asked if everything was alright, of course my significant other said, "yes." And again, she did not make eye contact w/me but it appears as though the question of "How was your pie" was not directly for us but only for him. We ate our pie w/great satisfaction (the pie was PERFECT). Later, she came by and refilled our water, but somehow instead of filling both of our half empty glass, she only filled my significant other's glass. I figure, okay...maybe it's too dark, she didn't see my glass. I continue to enjoy our scrumptious pie. By this time my glass was empty...hint, hint...refill the glass, nope! Did not happen. She came by again, smiled and spoke a bitter to my significant other, as he asked for our check. Did she have eye contact w/me? Sadly, no. We got our check. I took out my credit card and placed the check to my right. She took the check (not sure if she even looked at me...). She returned w/our check only to hand to him, which I took from her. No, eye contact. Our bill was $7.79, which there was a local 15% F & B discount of $1.31. As I filled out tip section/total bill, I thought....the pie was EXCELLENT, the service....well, the service to my significant was excellent being that she paid a keen interest and was very kind to him, but wait, there was the two of us. At least I remembered I was there too. I'm not sure what I did or have said to you SAMANTHA @ 200081597, but I distinctly remember you did most and all of the talking last night (according to our receipt, Oct. 6 @ 10:15 pm. We came as a couple, two people, according to bill. It was very RUDE of you to not only ignore that I was even a guest but you NEVER once acknowledged my presence with an eye contact, or refilled my water, nor did you even "Thanked" me for being there. I tipped you 95% of our bill, which is about equivalent to our bill. Maybe you had a bad experience with someone that looked like me, but please for future references, when a couple comes in together, DO GREET BOTH PEOPLE and not just the male counterpart, ESPECIALLY since I tipped you my dear. I could of stiff you for your rudeness but I figured you needed to know since I was not able to converse w/you.

    (1)
  • Lalee M.

    Didn't get a chance to eat here, but did do some shopping. Place is kind of dim, but I was able to find my way through to find some great shirts. The guys at this store are really cool. They were friendly & very helpful. Awesome store with excellent customer service, great music & cool merchandise. Don't forget to use your Yelp check in to save 15% off food & merchandise.

    (4)
  • John D.

    We went there for lunch with the kids (5 and 6) and they went way over and above typical service. The hostess was so attentive to our kids and even had them write down their favorite songs which she was able to play most, even Taylor Swift at the Hard Rock. The decor is great and the open air environment is a must see even if you go for a drink.

    (5)
  • Juliann C.

    The GOOD * Service is GREAT! Everyone is so happy (1) friendly (2) and good-looking (3)! But remember, you don't have to be good-lookin' to be a great server :) * Location is easy to find * White Gummy Bear SHOTS! -- gotta try, so delicious *Duh Decor. -- sexy guitars floating above me . . . I thought I was in a dream . . . The BAD * Food is Mediocre * I wouldn't categorize this place as a place to eat, more so... a place to chill, drink... and listen to music. Which is OK! The WEIRD * My very good friend Jordan is handicap now because he tore his ACL in his knee? And I reserved a table for 8 people. Andrew grabbed the vibrating thing that tells us when our table is ready. It went off and started to vibrate. All of us were pretty much present. As we were walking in, the hostess told Jordan (handicap), "Oh my gosh, if I knew you guys had a handicap, I would have seated you guys sooner!" .............. ?!?!?! what the ***!?? 1) we would have been fine if she DIDN'T say anything at all 2) we did not mind that we waited like 10 minutes max for our table 3) it just makes her look BAD for saying something like that! 4) makes us think that our table was just... there and she didn't want to call us in till later........ choose your words wisely next time honey. you're lucky we are nice cuz we stay loco! if you said that to a tourist, i don't know what they'd do with you!

    (3)
  • Hayley P.

    Wonderful food. Best food around. Fast service! Make a reservation though they are usually packed!

    (5)
  • Joakim K.

    Totally awesome. I had heard good things about hard rock and went to check it out with some friends. We got a table within 15 minutes, ate great local burgers, drank great beers and heard great music. If in Honolulu, go there at least once!

    (5)
  • Diane E.

    Hard Rock Cafe...you are the best Yelp host I have ever experienced. Since I've been an Elite Yelper since 2010 (California, Indiana and Hawaii), I have to say, this was by far the best Yelp event I've been to. Food was superb! Pork Sliders! Coconut Chicken! Spring Rolls! Fish and Chips! And so much more. Heineken! Red Wine! White Wine! Spiked Lemonade! Oh my :-) The friendly staff received well-deserved tips. I have to say...I'm a FAN!

    (5)
  • Eidref L.

    Excellent customer service. Thank you very much. It can be tough to shop for mom and dad sometimes but the staff helped a lot.

    (5)
  • Eunice F.

    Hard to give a chain 5 stars but Hard Rocks did pretty good... And it's mostly for the great customer service! Chains are usually good because the foods consistent and this one had some special local fares on the menu... Which was a nice plus... And they had live music playing which is always an added bonus. They have a nice outdoor seating area and food was to be expected... American style food... And pretty good flavors/quality... Service was surprisingly great and our waiter Rick did a great job attending to all our needs. They have a late night happy hour and Rick kept our drinks filled and our bellys full :) overall the staff tonight deserves a pat on the back... Job well done :) great service wins me over pretty much all the time :) good job!

    (5)
  • Celise N.

    I've been here twice now so I think I have a pretty good feel for the new Hard Rock. I have to say that I LIKE THIS PLACE! Eating at mainland chain restaurants is not my thing as our family always ends up underwhelmed by the experience. (The only exception for us is CPK. We always enjoy our meal there.) I had been to the Hard Rock a couple of times when it was back at the old location near the Convention Center. Both times, I was unimpressed as I felt it was a semi-dark place with so-so food and boring ambiance. The memorabilia scattered through out simply made me feel like everything was cluttered. Food was OK and nothing earth shattering. In the last several months, I have been to the new location twice and what a completely different experience it turned out to be. The new place is airy, spacious and feels really upscale. The memorabilia seems to be placed more thoughtfully. I loved the impressive wall of guitars that went up the wall and over your heads as you ascend the stairs. My first revisit here was with a group of 80 middle schoolers. They handled our huge group easily. The servers were cheerful, efficient and calm. The food came out in less than 15 minutes and it was good! I had a burger and fries and had no complaints. But what made my night was the live entertainment. The duo playing was amazing and I really enjoyed my meal with them playing. I was wishing I could have had a lychee martini while I watched these guys, but I was chaperoning, so I had to be a good mom. It would have been perfect! Then last weekend we had dinner at Kimukatsu and we wanted to hang out in Waikiki a bit so we ended up at Hard Rock. Unlike the Yard House which we tried first, the Hard Rock was not as crowded and chaotic. (Sorry, but my days of standing 3 deep around a bar with a drink in my hand are long gone. ) We were able to find a space at a table around the bar and we had a blast with our awesome drinks, fun friends and 70's/80's music videos playing on the TV screens above. We loved reminiscing our teen years watching MTV when there were no reality TV shows and ONLY music videos. Then after awhile, they stopped the videos and it was time for the live entertainment. It was a different male duo than the last time, but these guys were excellent as well! We all enjoyed the groove! I can see myself actually going to Waikiki to enjoy Hard Rock's live music as I had not been disappointed yet. Plus, they make a super yummy Lemon Drop. If they would make a Lychee Martini, I would give them 5 stars! :)

    (4)
  • John G.

    I give this HRC a "5" Star because of the server I had, Brooklyn. The service and atmosphere she provided was fantastic. I have been going to the HRD in Honolulu for many years and, as a matter of fact, I still miss the old location. Last year while in Waikiki I visited Beachwalk but I was not as pleased as I had been in past years, at this local, or the old local. The food was so so, the service was so so and the atmosphere was so so. But Brooklyn made it up this year and I even spoke the manager and let them know how very pleased I was with Brooklyn. As far as the food, the Citrus Chicken Salad was terrific and the "Local Burger" was ok. I am looking forward to seeing Brooklyn again next year!

    (5)
  • Angel J.

    Great food, talented guitarist entertaining us, and awesome waiter that was extra nice to our kids. He made our daughter a princess napkin hat! I had the local fish tacos for the second time and it was delicious. Kids had macaroni and cheese, but they didn't care for it because the cheese was really strong flavored.

    (5)
  • Preeda K.

    First off let me start by saying I normally don't like themed restaurant's. Had a bad experience with Planet Hollywood and the all star cafe. But I was blown away by the service at Hard Rock. Being that I am cook and cook for a living I have high expectations when it comes to food and service. By far the service here was beyond expectation. Todd our server was excellent and gave 100% No 110% service. He was polite and friendly not overly friendly like some places. I left him A 20 dollar tip on 50 dollar meal. I normally don't tip that high but being its the holidays and he was very good he deserved it. The food was good better than I thought. I had the babe back ribs and it was cooked perfectly. Better than Tony Romas. My wife had the steak and it was cooked to perfection. Over all a good dining experience. This was the first time I ate at any Hard Rock cafe and I recommended it to any one who wants good food and excellent service. Ask for Todd. I will definitely come back and next time order dessert. If the management reads this tell Todd Pete&Jo said Hi and thanks for the 15% kamaiana discount.

    (5)
  • Krista G.

    So, Hard Rock Cafe was a disappointment! You always see people wearing the Hard Rock t-shirts and collecting all the Hard Rock Cafe things, but I thought that was because their food tasted good or something. Their food was overly priced and not delicious. The service was pretty bad. The only reason why they get two stars is because of their super cool decor. The End.

    (2)
  • Denise H.

    Just came in for Happy Hour. Good drink prices from 4-7. The bar staff is very friendly and Michelle gave us some great tips on some local hot spots (where the real locals go in Waikiki. Lots of fun. Great atmosphere for a few and good tunes.

    (5)
  • Chris C.

    Called ahead for a reservation at 8:15pm was told we would only possibly have to wait no more than 15 min extra when arriving. We showed up about ten past 8 and was told the same only 15 min at most. Shopped around the store and then waited. . And waited. . And waited 45min had gone by so my wife went to the hostess to ask what was wrong. Come to find out we were completely forgotten. My wife even got a look at the screen for the names and ours wasn't even there! After another 10 min right before we were about to walk out seeing as we were forgotten our pager never even went off another girl came over and said oh we have a table now. Now very upset and starving we had to suck it up and not take it out on the waiter. Our service once we were sat was very good tho no complaints there. The good was sub-par run of the mill chain restaurant food. Reminded us both of an outback or ruby Tuesdays. We both had the barbecue ribs - ribs were ok but the sides of cole slaw and beans were god awful. I don't think we will be returning to any hard rock cafés in our future travels.

    (2)
  • Chad P.

    Nice ambiance , live band. Service was a little slow for a Wednesday night. Oh, and it's pretty expensive for a burger joint.... But hey it's Hawaii right?

    (3)
  • Joel D.

    Came here on the night of Christmas Eve with my significant other, surprisingly busy but the wait was no longer than 5 minutes. Got a booth near the band stage, which was great because "Streetlight Cadence" was playing that night. We're local to the area so of course with much aloha, we were greeted like tourists, which was a great thing. I liked the live music, as I listen to different bands almost every night *wink*, but this was the first time my S/O (significant other if you haven't figured yet) stopped by the Hard Rock. I told her about the band, let her listen to a couple samples before we got to the Cafe. All I could say was that she fell in love with the way they played the songs, whether they were covers or originals. Her favorite one, "Canon in D" if I remember. Onto the food and experience. Service was great! Our waiter explained to us how it worked, because we were fairly new to the whole restaurant experience. It could actually be our first time legitly eating in a restaurant ourselves. Our server Jon, if I remember correctly, was awesome! We said what we wanted, and he did the correct thing by making suggestions to us. We wanted 5 plates, but he suggested to have 3 only, which was the Jumbo Combo, Pulled Pork, and Fiesta Burger (I think that was the one). He told us that the 5 things we were gonna order would have been too much, boy he was correct on that. The Jumbo Combo was great, lots of choices for first timers to try out. We personally liked the Chicken Tenders and that Spinach Parmesan dip. The a sandwiches were great too, but my S/O was too full to finish it. Wasn't able to get a tour of the memorabilia, mostly because we were too full to even take a tour XD Retail was great as well, assisting my S/O with getting a shirt on the top shelf that she couldn't reach for while I was on the other side of the Rock Shop looking at the pins. Lots of pins I'd have to say, some interesting, and others that seem like it has a story behind it. If we could rate over 5 stars, they deserve 6. Sorry if my review got lengthy, just loved the experience.

    (5)
  • Roman B.

    Had one of their world tour burgers and fries, it was one of the best burgers I've had, if your a burger lover, you have to come here, best ever, fill you up really good.

    (5)
  • Paul C.

    Okay what happened???? My trio platter was 1/2 hot 1/2 cold. BUT! the manager brought be out a fresh set if ribs? All I asked was to hear these ones up. The wings that we ordered were a bit bloody. But again the manager accommodated. I like the place. Atmosphere is touristy.

    (4)
  • Suzanne T.

    First off, I'm biased - I love cheesy chain restaurants! I love the rock theme going on in these, and the loud music, and all the fun paraphernalia to look at while you're waiting. I've been to a few HRCs around the world and they're all very similar. I used to go to our Honolulu HRC a lot when it was at its old location, but it took me awhile to finally go to the new one in Waikiki. I went with a party of four on a week night. We had drinks at the bar while we waited. Good conversation made the time fly by so I have no idea how long we waited for a table. It's just a fun place. The food wasn't the best, but the drinks were good, the music was loud (and later there was a live band, which was great), and our server, Brooklyn, was fantastic. She was gorgeous and sarcastic and funny and made our evening that much better. I would definitely go there again if I was in the area. Too bad Waikiki is such a PITA.

    (4)
  • Latoya W.

    Convenient location, wait time is average and the food is awesome. What I really love about this place is the decor (imagine a ceiling with a huge wave of guitars) and the live band that played classical hard rock tunes !

    (4)
  • Mike J.

    Best place to eat in Waikiki! Hands down. Didn't think great food would be so difficult to find.

    (5)
  • Antawan N.

    Great customer service and food. They had a live band. Very family friendly. We plan on recommending the Hard Rock Cafe to our friends and family.

    (4)
  • Melissa W.

    Great fish tacos and great staff ! Annual tradition of going at least twice while here!

    (5)
  • Christopher S.

    Always with solid food, this 2nd story bar restaurant has blaring rock and roll and a ceiling filled with guitars. Happy hour is 3-7 and 9-close. Burgers and American fare, averaging $15 per plate. Get here early, there is always a wait (20 minutes to an hour). If you want American fare, this is the spot!

    (4)
  • Amber M.

    My family and I went to Hard Rock last night for dinner. We have been to quite a few Hard rocks and this on was probably the best one as far as food went.. I usually order a burger so maybe that's why but this time I got the Texan and it was sooo good!! Sad we didn't try here sooner.. I do kinda wish they would have the bands play later at night, we were there at 5 and pretty close to the stage, which made for zero table conversation. Which is the reason I'm putting 4 stars instead of 5.

    (4)
  • R W.

    Great restaurant decor with the guitar ceiling over the staircase. Bar staff is fun and energetic. The loud music and videos on screens is fun. Simple souls was singing there once and it was a blast. The food is hit or miss. It is a fun place to hang out for a drink with friends. Would not go there to eat dinner again.

    (4)
  • Daniel H.

    While there was a little wait, they efficiently accommodated us by providing a place to sit and wait, as well as a buzzer to let us know when the table would be ready. Jodi from Texas was our waitress and her positive attitude and bubbly personality made for a great evening. She asked us for additional drinks at the right time and wasn't too pushy. I loved the music playing in the restaurant on one of the many screens, as well as the memorabilia. The only down side was the live band, they were way too loud and we couldn't wait to leave once they began playing near our table. The bonus of 15% off for our Yelp checkin was also a welcome bonus.

    (4)
  • Erin H.

    Came here for a beer and to listen to some music. Live music was good, bartender was friendly, and drinks were reasonably priced. Loved the atmosphere here- will be back!

    (3)
  • Chris P.

    I've been known to sport the Hard Rock Cafe t-shirts from Los Angeles, San Francisco, San Diego, Las Vegas, San Antonio, and Maui. Yes, classy. Well, of course I have to show off the one from Honolulu too! I love that the new location in Waikiki is more welcoming compared to the previous gloomy one near the Convention Center. We park at Fort DeRussy so we don't have to deal with a parking garage. However, they charge a flat rate now. We usually visit for lunch when they open at 11 am. Ask to get seated at the covered outdoor deck section. You will get a nice cool breeze during your meal. Of course there are no bands playing at this time, but they do have some fun 80s and 90s music playing on the overhead TVs. The Legendary burger is actually pretty good! I like the kids cups because they are larger than the usual restaurant kiddie reusable plastic cups. This is the only Hard Rock that we've been to with a fitting room! No more guessing games with those cheesy t-shirts! The odd thing that I found is in the restrooms: when you flush the toilet you have to push a button all the way into the wall. Eww. Can't just karate kick that handle bar thing like at other places. Unless if you're Chuck Norris. The good thing about Hard Rock is that it is a chain. You can expect a fair amount of consistency with the atmosphere, food, and service across the board. When you're dining out with kids, it's better to be safe than sorry. I would rather deal with consistency and know what I'm getting into, instead of an Alice in Wonderland mystery restaurant that attempts to transport you into some magical dimension but ends up being a wasteful chaotic dining experience for everyone. If you don't like eating at chain restaurants, go somewhere else. And get your own guitar t-shirt. I wish I caught the name of the waitress on our first visit. My standard litmus test when we go out to eat is how well the server interacts with our kids at the table. And not in a fake way either. Well, she was super friendly with the kids and I love that she was rocking the flairs on her uniform! As we picked up the check, she mentioned that she had already given us the kama'aina discount. How can you tell?

    (5)
  • Annie W.

    Service is like sales pitch from beginning to end. They sell you anything from the glasses you can take home to the up sell of some membership card. It's nonstop! All the alcoholic drinks on the menu do not list the prices. It can range anywhere from $5 to $14 as I was told by the waitress, and that it "depends on the amount of alcohol", she says. Too much to figure out and a total big turn off. They have maybe 2 items on the menu that can be semi healthy. The waitress informed me that next month their menu will be changing to add more healthier options. I got the chicken breast sandwich over some plain white buns. Needless to say, my non drained broccoli made my buns soggy, so I had it replaced. The chicken was cooked perfectly and the topped with bacon didn't hurt the flavor either. As you descend up the stairs, the ceiling is filled with with a nice wave of electric guitars. I must admit, this is a pretty rockin' place to hang out. The atmosphere is great, friendly service and makes you feel like you're on vacation. While you're waiting to order your food, a server comes around with this cool iPad looking mechanism. He proceeds to ask for song requests and with a couple of touches, our GNR songs were locked in and ready to rock this joint. There are TV screen located throughout the restaurant and the music videos are entertaining everybody who put in a request. Overall 3 stars for the food and 4 stars for the atmosphere =)

    (3)
  • Mark G.

    The thing I love about Hard Rock cafe, is that its always pricey ... but the food is always delicious. We went for Lunch during a holiday and found the service was good (not GREAT, like Surfers Paradise) but we had a nice dining experience outside on the balcony.

    (4)
  • Vikéndios N.

    Wow, the new location of the Honolulu cafe is damn gorgeous! The Rock Shop is on the first level. The staircase up to the open-air restaurant has a super cool wave of guitars that climb up the wall and onto the ceiling. The bar back has an gnarly blue wave design that just plays up the area of Waikiki so well. Didn't eat or drink here, just snooped around!

    (4)
  • Gspot H.

    Great Place for Music. The Hawaii Rock N Roll Memorialabiiad poster etc. R Great. Local Musicians Bands R great. Staff are nice and fun as well.

    (5)
  • Pam A.

    Loved the fish n chips esp since Sam served us so quick we could get back to our business before our lunch hour was up. Excellent lunch service! I'm definitely coming back!

    (5)
  • Stephen F.

    Love Hard Rock Cafe! I have always enjoyed eating at Hard Rock Cafe's no matter where I go. The one here in Waikiki has been one of my favorites. The music was great (Breaking Benjamin, Five Finger Death Punch, Metallica, U2, and many more). The food was good and so was the service. Would definitely return!

    (5)
  • Mayo C.

    I give this two stars because the guitars are awesome. I've been here a couple times and the food is just ok, and the service is pretty fast, but I don't really like when the servers sit down at your table to take your order... and then they try to stay and chat? I've noticed its only some of the guy servers that do that. Gettin a little too comfortable.. It get's a little weird after a while. Is this part of their server training? Because this has happened multiple times. They always turn the chair backward and straddle it. Plop "Welcome to hard rock," Plop, "Can I get some drinks started for you," Plop, "hey how's your food"... "good, thanks...(awkward silence)... yep". Like, hey you're going to be the one bringing my food and I love you for that, but I don't know you like thaaat...

    (2)
  • Helena C.

    We came in on a Monday night at 10pm. There was a live band playing. Place was pretty busy but we got seated right away. Server Steve was very attentive. We ordered the California burger. Burgers and fries were cooked perfectly. Good service, good music, and good eats! The place is open later than most eateries so that's a plus. Yelp check-in to get $5 off a tab of $25 was nice too

    (4)
  • Keeley B.

    This place seriously rocks. What a cool atmosphere, love the outdoor feel of the dining and bar area. Service was outstanding. We were seated almost immediately, even on a busy Friday night. Our server was wonderful, attentive, and checked in regularly to be see if we needed anything. She noticed immediately that I'd been brought out the wrong salad (just had some additional toppings that I didn't want, although I wasn't going to say anything because it was easy enough to remove them) and made the switch for me right away. A manager stopped by the table at one point to ask how everything was going. My husband and daughter raved about their meals. Mine was just a salad, so not much to say about it, but absolutely no complaints. Really this was just a surprisingly great experience, I wouldn't have expected as much from a large chain restaurant. Fun just being there with city life going on below. Glad we came! :)

    (5)
  • Lauren W.

    Food portion size wasn't that big. Food wasn't hot, it was warm. Service was good, was nice and friendly :)

    (3)
  • Collette S.

    This was the first restaurant my boyfriend and I stopped at on our first day in Honolulu. I was sore from the flight and we had been walking a good hour before finding the restaurant. Neither of us have ever been to a Hard Rock Cafe and wanted to give it a try. The first thing I enjoyed is that not only did they greet us right away, but they had a table ready just as quick. They sat us in the shade (thank god) right by the overlook. Our waitress was very sweet and more than helpful with suggesting things for us and answering our questions about certain dishes. We ordered the Sante Fe Spring Rolls with Hard Rock salsa and guacamole-chipotle ranch dressing as an appetizer. He ordered the Fresh Fish Tacos and I ordered the Hickory BBQ Bacon Cheeseburger with Onion Rings. Very flavorful and delicious dishes. The only downside is that I didn't particularly enjoy their onion rings, they tasted...odd. We decided to go back later in the week because we wanted to try the nachos (we're huge nacho fans). We ordered that and because we loved the Sante Fe Spring Rolls so much we each got one order of those instead of entrees. My god, the nachos are actually some of the best I've had. We also ordered two of the Mango Berry Coolers which were fantastic as well and decided to keep the hurricane glasses as souvenirs.

    (5)
  • Alonzo T.

    Great service good food and drinks. Check out happy hour and request jack he was the man tonight. Remembered our whole order with drinks and even who ordered them. I've been against hard rock for years but now I think I'll start comming back due to the great food and customer delivered tonight

    (5)
  • Maria S.

    Yes it's touristy, however the food , drinks and service make this place an excellent choice. I absolutely love their nachos, along with the burgers! Happy hour is always a plus, even though I always end up getting something that isn't on the hh menu. Servers are funny and atmosphere is laid back! You can see the fireworks from here on Friday nights Overall a great spot for food and drinks with friends!

    (4)
  • Paige L.

    My fellow Yelpers and Yelpettes speak the truth. Decor is beautiful, atmosphere is great, food....uh...not so much. I used to LOVE the chicken mac & cheese entree but...I'm a vegetarian now, so that wouldn't work. I ordered the "Veggie Leggie," a veggie burger with a fat portobello mushroom and a few sparse veggies. Yuck. The burger, the mushroom, and the bun were incredibly dry and the flavor of the mushroom was very musky and took over the entire sandwich. I'm really glad I wasn't paying for this meal because I was very disappointed. Also, our server was a very bizarre individual. His small talk was very awkward and uncomfortable. He seemed to have an interesting enthusiasm for shark urinary tracts. I can almost guarantee I'll never be back here again (unless someone else pays! hehe). The food is expensive and not good. Even less so if you're vegetarian. What's the point? And I'd be throwing myself over the balcony if I ever got that waiter again.

    (2)
  • Megan M.

    Cool place! Good fish tacos and fajitas. My only complaint is for $25 I wish I would have gotten more then 5 pieces of shrimp and 12 pieces of thinly sliced chicken. However my watermelon cooler excellent and I could tell the bartender didn't skimp on the alcohol! Service was a little slow but it was pretty packed, so that's not a big deal. Overall expensive $25 for fajitas and $20 for 3 fish tacos and then $8 for my cooler. But it's Hard Rock Cafe in the middle of Waikiki so that should be expected. If you're local apparently they offer a discount so be sure to ask!

    (3)
  • Jennifer J.

    Food was good but drinks were way overpriced and server said I was getting "double sized drinks" even though they came in a regular cocktail glass. Go elsewhere!!

    (3)
  • Reyz A.

    I got my pin, my shirt and my burger. This obviously is in a high foot traffic zone of HNL, but when it's still day light out, you can still get a seat. Service was OK. I never noticed the veggie options...well if you're against eating cows, they have veggie burgers here. Aloha.

    (4)
  • David P.

    Back in the day, the food at HRC was horrible. It has improved massively. On this visit, I only stopped in for pins & souvenirs. The pre-opening am staff was very pleasant.

    (4)
  • Megan V.

    Seated very fast on Mother's Day, delicious food and drinks, amazing service and had a blast watching the live music. I would definitely recommend them!!

    (5)
  • Katie J.

    Pretty decent food. Excellent wait staff. Always great music playing. Enjoyable experience if you feel the need to be a part of the rock and roll.

    (3)
  • Lou Ann L.

    Great service, food and live music! Our waitress Jodi was the best, she anticipated every need we had and we never had to ask for a single thing. The local burger was so dang good but I would never expect anything less from a Hard Rock. The two musicians playing were awesome. Great dining experience!

    (4)
  • Rebekah L.

    While on the island last week my husband and I had dinner here for the first time. We took the elevator up from the store to the second level. It took a minute or two to be acknowledged. They did accommodate us with the extra wide double stroller we had with us. Brooklyn was our server for the night. It did take her quite sometime to greet us and throughout the evening she was hard to get ahold of. At one point she mentioned that she and the other servers had to manually enter and call in each credit card purchase. I image that takes sometime to do however it shouldn't have interfered with the quality of service. My husband had ribs and I had a BBQ chicken sandwich. Neither of us were impressed. The coleslaw we both had was not good at all and the ribs were dry. I picked at my chicken and ate some fries. Brooklyn was really nice and sweet. She gave us two coupons for the local aquarium. Overall with the lack of customer service and the tasteless food we would not return.

    (2)
  • Larry B.

    Went here for lunch and the place was dead. Sat at the bar and the female bartender was polite and prompt to empty drinks and making sure the food came out and everything was good. Definitely recommend this joint.

    (4)
  • Chris K.

    Went here for lunch, I had the pulled pork sandwich and my girlfriend had the ceasar salad. Both meals were good. Nothing to special though. But definitely a place to visit if you come to Honolulu. Very cool set up inside and a lot of memorabilia to see. Should definitely see at least once.

    (4)
  • Erik J.

    Went for a Sunday lunch. Didn't know there would be happy hour drink prices and live music! bONUS We had ahi fish tacos and blackened ahi sandwich. Both were very good. Kids menu was also a good deal. Service was quick, waitress was very helpful. Was actually a cheap Waikiki lunch!

    (4)
  • Grace B.

    ENVIRONMENT You have to walk into the store to the back to get to the restaurant. You find a stairway going upwards and once you get there, youll see a long bar and lots of round tables. You will also see a small looking stage. FOOD The food here is great. I always ordered their burgers and fries. It's very american dishes here but its great. I came here twice since I came to Hawaii. Entertainment here, there were acoustic guitar and singer. SERVICE My waiter was very nice. He had a smile on his face and answered all my questions.

    (5)
  • Michael Y.

    In reference to my previous (3 star) review where I said the "food is ok, but nothing to write home about", the manager took this comment to heart and contacted me to help improve the product his restaurant delivers. I must say, I was quite impressed. Anytime a company reads the comments by customers and makes an attempt to improve service as a result is a sign of mature business practices centered on continuous improvement. I felt this was important enough to bump up my initial impression to 4 stars. To clarify my previous review, the food was in not "bad". It was typical of a Hard Rock cafe. The service was quite good and the atmosphere is great. I will return.

    (4)
  • Krissy F.

    This place has great decor! Guitars line the entire roof/wall of the stairway that leads up to the restaurant it is definitely a site to see. Great service and we were seated right away. You do have to pay for parking but it's cheaper if you get your parking ticket validated by your waiter so make sure you do that. The twisted Mac and cheese is amazing!! It is macaroni and cheese with a twist adding buffalo sauce, red peppers, and chicken. Don't get it if you don't like spicy...just fore warning. I also added broccoli per recommendation of the waitress to the dish and I was glad I did! So delicious. Had a banana berry colada to drink with my meal in a souvenir glass but couldn't even taste any alcohol in it.... Disappointing for a 14$ drink! You take your receipt downstairs and they box you a new clean glass to take home which I thought was cool because who wants to carry around a sorry glass! Other then the weak alcoholic beverage the food was fabulous and service was great!

    (4)
  • Ray N.

    Fun fun fun place with really good food & drinks and great service. Really nice staff in the store downstairs and one nice lady actually walked us up to the restaurant where three young hostesses greeted us. We were immediately seated in the patio where we could see both the restaurant and feel the vibe of the street below. Our waitress Mia was something else. She took really good care of us. The drinks were awesome - Gold Margaritas and Sea Breezes were perfect. Loved the live music with this wonderful duo singing some great tunes as we got that gorgeous sea breeze and that special passing 15 second teeny sprinkle which was so refreshing. The food was served hot and it was very good - great Salmon and really good burger. Mia asked us about our military and AAA affiliation/ membership to get us a discount upon verification . The Manager stopped by and checked on us. This was a great experience. We just did the HRC in Phoenix pre Billy Joel 3 weeks ago and now this great encore. Big Fan.

    (5)
  • Marie M.

    Good food, good service, awesome location; will definitely be coming back!

    (4)
  • Jennifer W.

    Ok, this is my first time ever at Hard Rock Café. It was quite late when we arrived there. Stopped in here for a snack and drink. The ambiance and loud rock music definitely was a shock to me! haha...since it was so late, I just grabbed a drink while my partner in crime scarfed a burger down since he was hungry from the plane ride and didn't eat anything for dinner yet. Overall, experience was meh! Would I be back? Maybe?!

    (3)
  • Jean-Paul G.

    Love Hard Rock Waikiki ! They have special events for vendors and make you feel super special. I bring our clients here to have a good time in a casual setting. the salads and app sampler platter are winners! Keep up the awesome work. YOU ROCK!

    (5)
  • Quyen N.

    My review deals primarily with Hard Rock as a concert/show venue. I'm not reviewing the food and drinks available here. Parking: You can get validated parking at Bank of Hawaii, $6 for 4 hours. As you probably well know, parking in Waikiki is not ideal at all. Line to get in: This needs to be streamlined and better directed. To me, unclear who we needed to see to do what in what order - ID check, wristbands, hand stamps, tickets. Bar area: Only 2-3 bartenders were working the concert crowd and the regular restaurant folks. Hard Rock was definitely understaffed that night. The bartenders were evidently doing the best they could under these non-ideal work conditions. With the super long wait to get our orders in, we gave up and decided to look for drink outside of Hard Rock. No re-entry for 18+: But we were discouraged and denied because of the re-entry rule. Oh really? I assume Hard Rock wants to make sure people stick around for food and drinks. We eventually decided to leave the concert early since we were so thirsty (Thai dinner probably did us in a little bit, oops). Bottom line: I won't ever go back unless I really really really want to see a performer there and/or I'm craving food and drink from Hard Rock (highly unlikely). Side note: I'm so glad I wasn't in the situation Wayde F. was in - I'd be even more unhappy!

    (2)
  • Gerry E.

    I've been to a number of Hard Rock Cafe's throughout the US, and I think this is one of the best..... The Atmosphere is non-stop fun. The employees are great.... and certainly appear to love their jobs, and treat the people accordingly.... the Food is great, I've never had Hawaiian Nachos before.... interesting twist on an old recipe... the entertainment is great, ...... the only down side I can see is the lack of parking.... although, when you visit here, rarely do you need transportation other than your "shoe-barues".... but, they do have validated parking (knocks it down to $3) good for 4 hours.

    (4)
  • Steve P.

    Great!

    (5)
  • Stacey H.

    LOVED the decor (tons of pretty guitars!), and the outdoor patio was nice. The food was pretty good (I mean, it is a chain) but what impressed me most was the friendly and attentive staff. I think we tried everything... the slider (which was pretty huge for a slider... it was more like a small burger), fish and chips, spring rolls (those were my favorite), coconut chicken, some kind of beef tartare appetizer (yum). Oh, I missed the kalua pig slider. The spiked frosty lemonade was very refreshing. Very nice event! :)

    (5)
  • Orphanthal J.

    First, we made reservations for 7:30 and were not seated until 8:15. They know how to take a reservatoin but not how to keep a reservation. The turkey in the club sandwich was flavorless and the brisket was dry. The waiter was great and service once we were seated was great. Just my oppinion from one visit.

    (3)
  • Raych D.

    Came here last night because we got a $50 gift card so why not use it right? Parking is right across and with validation, it still cost us $6! The venue is HUGE! The decor is cute with a car right in front to take photos with, tons of flat screen TV upstairs, with a roof of classical and really nice guitars to show off. The workers wear these cute pins of guitars around their shirt and everyone there is so nice..even the whole bar area and it has a lot of seats for bar customers and an entire table for happy hour customers...even the bathroom was huge and clean! We arrived a little before 6pm with no reservations, and was given an option to seat at a booth by the live music or a high chair table, we opted to wait until the next available seats near the lanai opens up to see the view outside. The wait was only about 15 minutes so not to bad considering they were pretty busy for a Sunday night. When we got there our waitress was nice but didn't have much of a personality, kinda dull and she did seat on the chair right next to me when talking to us about the menu...we both thought that was a bit weird and unprofessional. I'm all about talking on the same level as the customer but NOT sitting on the table with us. He got a beer that tasted almost like a blue moon but lighter and I got a Bahama mama...kind of on the sweeter side, it reminded me of the juice "pog". I paid extra to get the half off refill and to get the free Hard rock cafe glass. We ordered the nachos and the pear and shrimp salad. The salad was really good with mix green lettuce, walnuts, goat cheese, pears and a good amount of shrimp with the bacon on the side. I just wish we also got the dressing on the side because it was to much dressing and a little too sweet but it was still good. The nachos was HUGE and it came fully loaded with jalapenos, cheese, sour cream, salsa, tomato's, and onions. The whole plate of nachos was big enough to share between us two. Our meal came out to $52 with tax but I was a bit bummed because the gift card didn't cover the drinks when our waitress said it did when we first sat...but all the more reasons to go back and use our $30 leftover gift card.

    (4)
  • Kathy F.

    Did not eat here, but bought the obilgatory Honolulu Hard Rock Cafe paraphernalia. This great looking cafe really rocks! The merchandise is on the first floor with the restaurant on the second floor. I checked in on YELP and was offered a YELP discount. Be sure to get the YELP discount. The walls and ceiling are covered with life size guitars and the words "Party on" and "Air guitar" just seem to flow from your lips. This Waikiki location should be a must stop for every tourist or local that is determined to check off visiting every Hard Rock Cafe in the Universe on your bucket list. Rock ON!

    (4)
  • Shawna L.

    you have to walk through their store to go upstairs to the resteraunt, which is smart by them. was greeted by numerous workers until we sat down which felt very friendly & welcoming. went to watch an NBA basketball game & they were able to change the channel on one of their screens by the bar. so super friendly & helpful workers! the food was super good as well. for the cost, the amt they give fits. was so full couldn't get their dessert, but next time def going to save room for dessert b/c their menu looked & sounded delicious!

    (4)
  • Jessica S.

    Found myself in Hard Rock Cafe the night prior to my birthday. My husband and I were pleasantly surprised at great the service was. I ordered the bruschetta and spicy mac and cheese. It was AMAZING. We ended up tipping our waitress quite well as it was the perfect evening. The live music was great. It was a young woman who sang some wonderful covers. The mai tais were pretty strong and tasty. The guitars and decorations all over definitely made it a hard rock cafe. The store is on the lower level and was quite big with much to offer.

    (5)
  • Mandeep S.

    I ended up here when my friend complained that she was feeling sick and tired and did not want to go to the nightclub we had originally planned on going. When she found out that I was going to go out anyway, she became better suddenly and wanted to go with me. This was our last night in Hawaii. We walked around for a little bit. Bought some items to take back home at local places when we saw the Hard Rock Café bar. I pointed this place to her and said, lets go check this place out. I wanted to get drunk as this was my last night in Hawaii. We went up the stairs to the bar/restaurant. Downstairs is a store. My friend went and got her 7and 7 drink. I looked at the menu and decided on something fruity. Bahama Mama it was. 5 dollars for each drink which is considerably much cheaper than other places I have been to. I must have had 6 drinks. I was pretty much drunk by the end of the night. My friend had a great time too because this guy was flirting with her. He worked there. Don't remember his name and don't care. Anyway, a good time was had by me and my friend, even though she did not want to go anywhere, anyway. Cool guitars on the ceiling. A band playing some fine music. Good place to check out if you are ever in that part of the neighborhood.

    (4)
  • Brittney L.

    How have I never been to the new location before! Me and my boyfriend were staying in town for the fourth of July and Hard Rock Cafe was literally right next door! We ended up going for some pupus and drinks since it was happy hour! They offer Kama'aina discount and Military discount as well (pretty sure it was %15 off). We shared the appetizer platter, which came with a ton of things: wings, egg rolls, chicken tenders, and a bunch of other stuff I can't remember. Our waitress Mia was very nice and friendly and recommended some good happy hour cocktails for me to try! After we watched the fireworks and met up with some friends for dinner, we all went BACK to Hard Rock Cafe and they still were serving drinks and there was an awesome live band playing called "Streetlight Cadence". They cover alternative bands with a little spin using a cello, violin, and guitar. Overall, this place definitely made my Fourth of July. We are definitely coming back!

    (5)
  • Kelly Y.

    Nice ambiance and it's got a pretty sweet bar. I've been here a few times. The music is great and sometimes they have a live band playing. it's located upstairs across from the Bank of Hawaii in Waikiki. They recently located there a few years ago. It was a good move for them and they seem busier than their last location. The food is a bit pricey so stick to the burgers and sandwiches. Some of the food is pretty greasy though so if you are looking for a healthy meal this isn't the place to get it unless you get a salad. Yelp offers 15%off (with check-in) and free gift. If your Kamaaina they always offer 15% off.

    (3)
  • Jeff S.

    I have always found the Hard Rock Cafe a fun place to go. I never went to the old Waikiki location. However, this one is pretty cool. It is open air when weather permits. I imagine it usually does. The wave of guitars is a pretty cool piece. The food is good. THe Nachos are huge and unless you have a large group, two people can share these as a meal. Service was great. We had Nick serving us and he did a fantastic job.

    (4)
  • Natalie P.

    We came here last week while our friends were visiting Oahu. This place has a great location, is very spacious and modern, but unfortunately DOES NOT VALIDATE and the service isn't the the fastest...it's actually r.e.a.l.l.y. slow! ATMOSPHERE: They sat us at the deck overseeing Kalakaua...on a beautiful sunny day it would have been perfect...but it was really windy so it got really cold really fast. The bathroom is gorgeous, it's the nicest bathroom i've ever been in at a restaurant. The ceilings are decorated with all sorts of guitars and the chairs are really comfortable. SERVICE: When our waiter took our orders he didn't write them down so I figured he was one of those pro waiters who had great memorization skills...wrong...after WAITING for our MEALS for OVER AN HOUR, he brought out a California Burger instead of the California BLT I was really upset because we had already waited for so long...as it turns out my BLT came shortly after...our waiter didn't apologize until maybe half way through my meal. I would suggest getting a notepad ...it might be of some help. FOOD: -California BLT: came with fries and was really GOOD, nothing special; my gf and I shared this since it was a pretty big portion. -Nacho Platter appetizer: is HUGE! it feeds four and it's your average nacho platter.

    (2)
  • Terrance T.

    I had the grilled chicken marsala. Good food, and the waiter, Jack, was on point too.

    (5)
  • Sara H.

    David was awesome! He rocked my socks off and then rocked them back on! Great food

    (5)
  • kevin f.

    Great ambience for hanging out! I don't normally choose chain restaurants when on vacation, but this is a can't miss place! Food was tasty, and great customer service! They made a mistake on my wife's order, fixed it before it was ever even brought out to our table, and then didn't even charge us for it. Great location to experience the heart of Waikiki!

    (5)
  • Daniel L.

    Great atmosphere in waikiki. Live music. Great drink specials. Also a good place to pau hana. Only issue is parking but can easily park down side streets before walking in to check it out. Also the guitar wall is pretty cool as you walk up the stairs. As well as the merchandise downstairs. Overall def. a must visit when in waikiki.

    (5)
  • Todd S.

    All Hard Rocks are not created equal. The menus the same at most of them but the decor reflects the locations. I have to say that this location is one of the coolest. The guitar wave is phenomenal. We had the burgers for dinner and they were ok. The 10 oz burger is plenty big, but there is nothing really remarkable about it (I dont think medium well should be the deault, we ordered one medium rare, and it still came out medium well) I think there are other menu items that are much better. The potato skin appetizers were really good though. The mini desserts, especially the chocolate mouse were really good as well. What really stood out at this place was the Service. Our server Jack was awesome. He explained menu items, kept our drinks full, and showed us some of the memorabilia. He has that rare quality of seeming to always be there when you need him. The manager stopped by and checked in on us as well. There was one other guy, I didn't catch his name, who showed us all the expensive guitars in the wave, he really knew the guitars. (try and find the lone ukelele in the wave) The crew downstairs in the rock shop were all really cool as well. Will definitely go again.

    (4)
  • Laura S.

    Nice bar. food is just okay. Expensive like most places in Waikiki. Not a huge fan of the waiters pulling up a seat to take your order. Its not as fun as most Hard Rocks I've been to.

    (2)
  • Matthew B.

    Always have good service when I eat at Hard Rock Cafe. Servers can be a little chatty at times, but always friendly and attentive. For being a little over-priced the food is always good. Not fantastic, but a few meals like the twisted mac and cheese are usually awesome.

    (4)
  • Kamil S.

    This place rocks! I like the open space and interior design. It is a good place to hang out after a long day in Waikiki while listening to some rock'n roll evergreens. Be sure to check in with yelp on your phone once you are here, and you get a 15% on food and merchandise.

    (4)
  • Derek L.

    Typical Hard Rock Cafe, but in waikiki! We were on our way to a different happy hour, with plans to stop here on the way back, when we got monsooned! We stopped in to get out of the rain, and had mai tai's to hold us over. They were solid, and probably the second best deal in this section of waikiki (tiki town at international marketplace is $1 cheaper, and surrounded by cheaper food too!) However, the bright spot of our brief stop was a cheesehead from Wisconsin named Brittany! She was awesome, and actually extended our one drink stop with a fun conversation! She is amazing, and we will be stopping back by to see her again! 3 stars for Hard Rock, 2 extra for Brittany!

    (5)
  • Pete T.

    For the money, the food was OK, drinks expensive, however, you get some great live entertainment. Not a lot of parking nearby. Pretty touristy place and it seems like it is always busy with long waits. It is a great place for a group, but be ready to wait for a long time...better make reservations.

    (3)
  • Nicole M.

    1st time here. When we checked in we were told that it would be about a 35 min wait, so we meandered upstairs to the bar for a drink. The bar area is nice! Spacious w/ a bar top and a long seating area right behind it. There is a stage on the opposite side of the room, but I dunno when it's functional or just a prop. There wasn't anyone set to perform that night. There is open seating in the bar area, but we were snaked by another couple and since I no longer believe in getting all fisticuffs, we wandered around. We must of looked lost or something because one of the bartenders walking by asked if we needed something. I just said that we were just juked by another couple, no big deal. He said, "Give me 7 mins..." and ran off. About 5 mins later - viola! - we had a table. :) Starter: The tomato bruschetta. Nom Noms. I'll prob go back this week just for this. The bread isn't soggy, the tomatoes taste fresh and it's 5 healthy portioned slices. They did take a bit to get to us, but it was shoulder to shoulder in there. Hubby had a GINORMOUS cheddar burger with all the fixins. He loved it, but this thing was so huge he could only eat half! (It's equally tasty to next day. I should know. *BURP*). I had a simple Chix Cesar, which was also outrageously large. Thanks guys! =D All in all, the only thing I would say is, bring ear plugs and if you're military, park at the hotel across the street (bring cash - new policy), otherwise parking is kind of a B, unless you're in a surrounding hotel. We'll be back. **OH YEA, I almost forgot! I tried to tip the guy that got us our table and he refused it!!!! He said, "Hey, I hate waiting and I hate to see people waiting if I can help it". SWOON.

    (5)
  • John E.

    Three Stars!!!!!!! We have a custom of visiting Hard Rock Cafes every time we travel. We've been to many, but the Honolulu Hard Rock will definitely be remembered as one of our favorites. Merchandise was pricey as all other Cafe Stores, but once in the restaurant you'll enjoy a nice ambience, and good service. I had a NY Strip steak which was not bad at all. Our server was a local dude who was very nice and did a great job of taking care of us. The experience was great and we had a great time. Will definitely revisit when in Honolulu.

    (3)
  • Miicha G.

    Ok, I do like HRC's in general.....but even though this one looks great has an enormous shop with good deals and is in Waikiki, we had the worst food there that I ever had in a HRC. The burgers were cooked to death as was the other meat we ordered. The pupus that I loved so much in Lahaina weren't up to standards....eatable, but thats it. We've been there only to have some drinks at the bar a few days later and that was ok. The Barkeeps were friendly enough, it was happy hour and the beer cold ;) Both times there was live music....not too impressive, but live. Always good for the atmosphere I think. Also let me point out that I do think this HRC is too big to be as nice as the others in Lahaina, Amsterdam or Berlin (old one) I've been to. My conclusion: Go for drinks, but not for the food!

    (3)
  • Seika O.

    I went to my friend's bday dinner here last night. I had a lot of fun with my friends eating there and the music was good. The food was good I loved it but the service was horrible. I ordered my food first, the server never brought a set for me until my food came then I had to ask,. I never got water I had to ask so many times to bring my drink. Our server seems angry the whole time. May be because we had so many people. I felt bad ordering more drinks but I was super thirsty when I left there we went to get coffee. The food was good.

    (3)
  • Carol B.

    This is truly an incredible venue! You won't believe how nice it is! The decor is just gorgeous, with wood everywhere and a huge balcony that brings in a wonderful breeze. The bands are first class! You won't want to leave! And the food is good too. Look up at the amazing electric guitars on the ceiling and the pink lit-up wave wall. This is THE nicest place to go in Waikiki and I'm so stoked that they built it here!

    (5)
  • Thanh N.

    Nothing impressive about this place except for the theme and decoration of the space. With all of different designs guitar lined along the ceiling, it it pretty cool. However, the food is nothing significant or really wow me. The service was slow, it took awhile for the waiter to take our order and the wait for the food was super long!

    (3)
  • Baby G.

    Showed up around 7 pm on a Wednesday night, the place was busy but not packed. Aside from it being too hot (no fans or ac) it was nice. The bartender, Danielle, was awesome. As busy as she was making the drinks for the servers, she took the time out to draw us up a map of some of the hot spots we should hit up, awesome personality, hard worker, she made our trip there worth it!

    (4)
  • Cathy P.

    With Check-in on Yelp we received a 15% discount for food and retail so make to check-in. It was youth band day and a young Hawaiian group was playing...they were good for three 13 year old girls. I had the Southwest chopped salad and it was excellent and hubby had SOB burger, was good too. My son had the salmon, it was okay. I would stick with burgs and salad at the hard rock. With the band playing it was a bit loud but that is to be expected. The atmosphere is nice and open for Hawaii. Overall it was a good experience and my kids first Hard Rock Cafe.

    (3)
  • J B.

    5 stars to Hard Rock for setting the mood for a great night in Waikiki.. The restaurant was packed and I can see why- well designed, uplifting atmosphere, positive staff, and live music... We were expecting a long wait, but Kepola came to our rescue! She was a fantastic host- super friendly, accommodating, and efficient. We had a table in less than 5 minutes!! The legendary local burger was amazing! I also recommend the hickory smoked ribs and chicken- the entree and sides were all full of flavor and satisfying!! The only downfall- I ate passed the point of comfort :)

    (5)
  • Julia H.

    Positives: + LOVING the new decor of the new place Negatives: - Sampler appetizer sucked. Wings were way too salty. Potato skins had some kind of sweet bacon? Awkward. - Although it was open to natural air, there was no wind, so still and hot! - Where the heck do we locals park? - No more 5 dolla pitchers and rubbah slippahs? WATCH OUT The very energetic waiter hustled us into buying shots within 3 seconds of being there! DAYUM!

    (3)
  • Tim S.

    Arrived around 6:45 and was told it was about a 50 min wait. With the radio table ready pagers it was nice to be able to browse the stores around this location. Live music ended at 7p and didn't start again till 9p apparently so we missed out on it. The food is a bit pricey but they are huge portions. My oldest (12) couldn't finish his burger that he ordered. Even the kids meal portions were huge. Wait staff was friendly and attentive.

    (4)
  • chris c.

    The Hard Rock definitely doesn't Rock! Attractive restaurant, I'll give them that but service-friendly but not at all attentive. We all waited about 10 minutes for refills on iced tea. And the food not only is it not even close to special but the thought of paying $18 for nachos with a little bit of steak on them (oh wait I forgot I also paid an extra $4 for guacamole) Bringing the grand total to $22 FOR NACHOS!! Oh well, that's where the kids we were with wanted to eat. Note to self....never let teenagers pick the restaurant. I left hungrier, and much poorer than when I got there.

    (2)
  • Erin V.

    Good HH priced drinks. Didn't eat there.

    (4)
  • Allison H.

    Decent place for dinner and drinks. The nachos were great, the local burger off the local menu was really good. We didn't care for the furikike fries, a little too fishy for my taste. The service was really good, and we didn't have too long of a wait for our table. One bad things was that our table felt like it was in the middle of the room in a high traffic area. I also didnt like the live cover band.

    (3)
  • Yvette B.

    There isn't a Hard Rock Cafe that I have gone to that I haven't enjoyed and this one is no different. But, I have to say the greatest thing about this one is the location! It's in the heart of Waikiki and the weather is almost always so delightful! I suppose the food was pretty good but it's really nothing to write home about. The service was average, simply because they were under staffed. Just go....you can't say no to the location! ;0) Yvette L. Brownstone from Ventura, CA

    (4)
  • Beth I.

    Our server was friendly and welcoming despite being super busy and the food and drinks were awesome! The atmosphere/decor is super cool and adds to the whole experience. We had the bbq ribs and onion rings and everything was well cooked, tasty, and reasonable in price. The bf and I really enjoyed some of their signature drinks and I had to limit myself to just one long island. (It was good... and strong!) The floor plan is very open with a huge outdoor deck area and indoor bar. I always like when I can sit outside and people watch, especially in Waikiki. The bf and I totally had a great realxed date night and some great drinks. In my book that's two thumbs up.

    (4)
  • Jas A.

    This is just a review on the service, pupus, dessert, and entertainment. Keep in mind, I have never stepped foot in a Hard Rock Cafe before (except in Osaka). If my dad wanted to see what his heaven would look like, this would be it. Guitars from floor to ceiling, great entertainment(I didn't catch their name but I was told they also play at Jimmy Buffets), and service was awesome. We sat at the bar to meet up with friends. We just ordered dessert but another friends ordered a pupu platter. The pupu platter was HUGE! The best part was you could get full off of half of it and it was only $20. It had buffalo wings, potato skins, onion rings, southwestern eggrolls, and chicken fingers. For dessert we had the apple cobbler. I was a little disappointed that it was on the mushy side. Ben and Jerry's ice cream is always a win so it made the mush a little more appealing. I'm definitely bring my dad and my family back for his birthday.

    (4)
  • M F.

    I really liked this place. Taco salad with the shredded beef was heavenly! SUPER ONO! So was the guacamole and the chips. Service was attentive and knowledgeable and I appreciate that. We went on a weekday and the place seemed pretty packed, but I was stoked we did not have to wait for a table. Sat on the outside and enjoyed the night life of Waikiki. Food, service and ambiance was great! Would have gave them 5 stars but the mojitos sucked :( I think maybe the mint was old, which gave it a really weird taste. Also, the server took away our appetizer when our entrees came without asking if we were done (although there was only about 1/4 of it left, I wasn't done yet. A pet peeve of mine. I love my guacamole! No touchy! LOL! JK. But honestly, I can't be too mad. He did give us a Kama'aina discount when we showed him our local IDs so that is a huge plus! Overall though, a great place to enjoy a good meal and I will certainly be back

    (4)
  • John O.

    The long wait is over! Thank goodness! The bottom floor is the retail store with all the usual HRC gear for purchase. The restaurant is on the second floor. The bar area is much smaller than the other HRC. It has an awesome wave that is lighted and changes colors. Half the restaurant is open air sitting. Well, not entirely, it is still covered but at least you get a nice breeze. There is all the usual HRC display placed on the walls. Many TVs playing various music videos. The main thing I did not like was the service. It was slow. It was not that busy and there were plenty of servers so not sure why it took so long to get refills and condiments. I ordered the fish tacos that were grilled. It was very good but it needed some hot sauce for my liking. I asked for it when the server placed the food on the table. It must have took here 10-15 minutes to come back with the bottle! Really, why was it so hard. I order a Bahama Mama. It is a very good drink but the wait to get my drinks was unacceptable. Not sure why the long wait. There was maybe only four people at the bar. My best clue to the lack of efficient service was that the crew members spent too much time chatting with each other and forgot to serve the guests. Overall, I think things will get better. It has too! It is the HRC! Management needs to be more proactive and ensure that guests are taken care of. Oh, another thing...why the early hours? They close too early! I think they closed around 11pm!!!

    (3)
  • Wes M.

    I cannot say that this is the best Hard Rock, but of the 3 I have been to, this is my favorite. Upper deck dining and bar, open balcony, live music, good ambiance. Drinks during happy hour were like water and food coloring. Band was good for music, but could not hear the lead singer. Didn't eat, but was fun to hang out at... left a little bit deaf.

    (3)
  • Jerry E.

    Typical chain franchise food. Nothing worth bragging about . The atmosphere was awesome though. In all honesty, I would have rather gone to Senor Frogs down the street... Every Hard Rock Cafe on planet Earth has a Signature Burger that reflects something special about it's location, NOT This one....WTF!?!

    (2)
  • Ling Ling R.

    Came in on Wednesday night and our waitress was hilarious!! Her name is JODI I recommend you asking for her. She has such a bubbly personality and loves to joke around. Shes funnier then George Lopez! Also from Texas and I love her accent :) Overall drink and appetizers were awesome. And there happy hour is off the hook!!

    (5)
  • Tommy J.

    Pretty much your typical chain restaurant that's the same everywhere. Apparently they went through some new renovations. Open air seating is nice. Service was good. Food very typical. I got the Hickory Smoked Pulled Pork sandwich and it was hardly tender and juicy. More like dry and chewy. In fact there was a hard chunk of meat that almost choked me! The only good thing was the furikake fries.

    (2)
  • Reen B.

    Service was great, quick and efficient. The food was fresh and average quality. We ordered the chicken nachos and California burger. There was a $5 off coupon for checking in, which was nice. It would be awesome if there was a ocean view as close as it is to the beach.

    (4)
  • Don D.

    I visited Hard Rock because I heard it was finally open (after 3 years in the making). This is NOT a full review only because my wife and I went for desserts only. Looks: The decor is awesome. The look of wood everywhere doesnt make it seem so formal. It looks extremely clean and sets a "relaxing mood". To get to the bar/restaurant, you have to walk through the retail store downstairs. At the staircase, there is a "wave wall" with hundreds of guitars. Awesome display! Also, there is a patio area where you can eat "outside" or choose to dine inside. Food: The only food that we ordered was the Creme Brulee. It was served in what looked like an oversized shotglass, probably about 4 oz worth. Normally, I see this dessert served in a shallow dish to make it look larger than it really is. In any case, it was good. Service: We sat in the bar area. The bar had 3 bartenders working which I thought was more than they needed at the time, but then I understood why. The bar area has about 12 seats or so, but steps away from the bar is a long table that can seat probably up to 25 people. The bartenders ALSO serve this table. This might be a problem if the bar gets super busy with standing room only, AND they have to serve the bar table too! The service was still great. Parking: Not sure on parking. We parked on the Ala Wai and went bar hopping. Would I go back? Definately will to try more of the food menu!

    (4)
  • Matthew S.

    Service staff was excellent! Our server was Nick & he was friggin AWESOME! Came in on a Wednesday night and got seated almost instantly. Had the wings as an appetizer & "hot" was just perfect. For my entree, I had the Local Burger with Furikake Fries. Our server helped me narrow down my top three entrees to the aforementioned & he did a really good job with this recommendation. Service staff was on top of things with refilling water & asking for another round of drinks in a timely manner. Burger needed a little extra BBQ sauce & the server pretty much knew almost instantly that I was going to ask for some. Chill spot in Waikiki. Got in right before the ending of Happy Hour & listened to the live band [every day 5pm-7pm].

    (5)
  • Felicity K.

    06-29-11 Dang I wish I remembered the name of the waiter because he was super cool and friendly. Real. He even got into our touristy moment and snapped some pics of us! We didnt even have to ask. The interior was very cool. The female hostess was a witch. BOO. I had the house salad which was amazing for as simple as it was. Hubby and I shared the colossal sized sample platter appetizer, It was very good at the time but at this point Ive forgotten what exactly it had...I recall onion rings and sante fe style wraps, buffalo wings and there were other things.

    (4)
  • Shelby B.

    Only four because I came here for the Meet n' Greet for chef rey baysa. The ambience here is amazing. Such a beautiful venue. One of the best looking hard rock cafes I've been to. The chefs new food was delicious. I loved the different twist on classics and new tastes. I will def come here again and give another review of everything. Btw the bathrooms are very clean n nice.

    (4)
  • Ricky P.

    The worst service I have ever gotten!!!! Stuck up hostess, the waitress were rude and unfriendly. But CJ one of the mangers was friendly and fix the problem right away!!

    (1)
  • Jeanette S.

    The smoothies are $3!!! I'm not sure if that's a mistake or if that really is the price of a drink here. But we came two late nights in a row just to get on this smoothie deal. :) And that was BEFORE the 20% happy hour discount!

    (4)
  • Ashley S.

    I've never been to a Hard Rock before, so I was pretty excited. We went right before the dinner rush. I recommend the Lava Flows. They are delicious! My steak was tasty, and my husbands food and Mai Tai was delicious as well. They had a great amount of waitstaff, and live music that was nice. They have ample seating, and I really like the fact that you can make a reservation. Its right near Luxury Row in Waikiki, which was right next to our hotel. so it was just a couple of blocks of walking. Nice restaurant with great ambiance. One of the waitresses was even singing. We had a really good time.

    (5)
  • Adrienne T.

    As far as Americana goes, the combo of classic fare and good vibes keeps me saying yes, especially when the boyfriend's parents are in town! On Tuesday, fresh off a grad school mid-term I was starving and thirsty. I went with their standard pulled pork sandwich with beans, fries and slaw and was pleased as usual. The live duo combined current alt-rock hits and standards with a local feel and was pleasing to the ears, and when they were done you can go back in time with the streaming music videos. You also can't deny the beautiful decor: from the guitar "wave" to the glowing cerulean bar!

    (4)
  • Eddie C.

    Alii is da bomb come down here, ask for him and enjoy your experience!!

    (5)
  • Heather D.

    Amazing service, phenomenal food, great environment! Had a wonderful time and our waiter Dillon was AWESOME!

    (5)
  • Carolynn G.

    I love hrc. I've been here several times. Their happy hour is legit, and the jumbo combo is a quick and easy pupu for a large party or even a good lunch for you and a friend. This new location is way better than the last one. (Not many tourists venture over the ala wai) It sucks that they have now changed their policy to carding everyone who wants alcohol (including the 43 yr old in our group) but its the law, so understandable. Anyway, live music like da pushoverse, and with great service from Gato and Kate, I'm a happy camper! Ill see yall soon!

    (5)
  • Sher M.

    We enjoyed our dinner at the hard rock. The fajitas were good and my husband liked his SOB burger. The kids chicken tenders were great too. Decent happy hour. My husband spilled his drink and they didn't charge him for it, which was super nice. Plus they have a military discount. We will definitely be back.

    (5)
  • Evie Q.

    Service was really good here. Everyone was super friendly and kind about everything. Our server was on the gnarly side. Hardcore rock fan maybe? haha He was pretty chill and super nice about everything. I got the cobb salad, salmon, and steak plate. Everything looked really good and the portions were big. The decor was very nice and the atmosphere was great.

    (4)
  • Scott B.

    Best hard Rock outside of London. Nick was awesome at the bar and the "pray for surf" shirts are way cool. The overhead wave of guitars is a great display too!

    (5)
  • Robert T.

    Had the fajitas trio combo...could of used more shrimp instead of just three pieces....tortillas were pretty much cold

    (3)
  • Matt G.

    Enjoy a great atmosphere, with a second floor view of the Waikiki shops. The new location is in the middle of everything, and much closer to all the shops. The service is very very poor at this location. In comparison to all the other Hard Rocks I've ever been. There was ONE good server, and ONE good bartender (we were there several nights in a row with many different staff). Otherwise, as expected from a Hard Rock tasty burgers!

    (3)
  • Kiree C.

    We had a birthday dinner there last night I made reservations about a month before saying 15-20 people...I asked can we all be at one table and the manger was like yes that's fine! Once we get there they make it a big deal because they gave us to table that sit 8 people apiece and we wanted the table to be put together the host was saying they can't cause the table is in two different servers sections ..We all are together for a dinner party why would you have too separate tables and two different sections ? So after 10 min they finally just add chairs to one table which was a easy task but they was acting like it was the end of the world ...Now for the drinks it was a rep off I had mai tai and it tasted like nothing but juice was in it so I changed my drink to something else and it still tasted like juice no buzz or anything for the price of the drinks ...And for the food was not good either I had the bbq combo and it was very salty and it turned my whole stomach away but I would say my server was a nice woman I tipped her nice it wasn't her fault for the poor drinks and food! But that was my last time going to hardrock of hawaii

    (2)
  • Aukele C.

    Saw that they have smashed potatoes and thought it would be a great sub for the pasta in the chicken for the Grilled Chicken Marsala. Perfectly seasoned potatoes with skin smashed.. Yum. Unfortunately all I had was regular mashed potatoes. When I inquired with the waitress she just said yah that's what they call them. I let her know it is misleading because they aren't smashed, and had I known I would have stuck to the pasta so now I'm left with eating something that is good, just not my preference and still craving smashed potatoes.. They could of at least had skin in the potatoes. Anyway... At least my Strongbow Cider was the best hard cider I've tried!

    (3)
  • Demetrius P.

    Awesome atmosphere, good music and fabulous service. Amanda K was our server and she rocked it! She was friendly and very attentive. When I return to Honolulu, I will return base on my experience with our server alone.

    (4)
  • Mike S.

    I have been to many Hard Rocks and this one was perfect for Honolulu. Wide open to the street and high ceilings. Went for dinner and happy hour and there was live band. The place is loud and busy, but great atmosphere for families or for a drink at the bar when a game is on. The food is typical Hard Rock, so no real surprises with the quality or quantity. There are some Hawaiian selections to choose from. Worth the trip.

    (5)
  • Leslie H.

    Berite is the best waiter ever! He made our lunch at Hard Rock, ROCK! Stay cool B! Love, Leslie They also have Pinktober and we are in Hawaii because it's my mom's dream and she has terminal breast cancer. That's Hard Rock.

    (5)
  • Chris R.

    Kona fire rock beer Is a must! Went here for a quick drink during vacation on a sunday night. The atmosphere was of a course a rock theme with some live rock music playing on the center stage. The bartender was friendly and offered several suggestions on what type of beer to settle on. I would go back here for a few drinks and a quick bite any time!

    (4)
  • Myung-C P.

    Note : Your experience may differ from mine. This rating doesn't necessarily indicate the integrity of this location as a whole; just reflects my one-night experience here. I do highly recommend visiting the Hard Rock if you've never been to one before. The Hard Rock Cafe. How should I explain this to someone who hasn't been there before... Have you seen the movie Pulp Fiction? Remember the scene where John Travolta takes Uma Thurman out to dinner at that place with mock celebrities and the $5 shake? No? You're lame. I've been to other Hard Rocks, but this one seemed was pretty crowded when I went (resulting in slower service). The restaurant serves a variety of American foods. They have burgers, steaks and chicken; along with salads and desserts (both drinks and baked goods). They do have a bar, which is always a plus in this type of place. The waiting time was extremely long because of all of the tourists flooding the cafe. My party was seated next to the kitchen (which was the only seat available at the time. Someone's gotta take the hit, right?) There were autographed pictures framed on the walls everywhere and the memorabilia of famous celebrities. We had Elvis perform the night I went (a plump Samoan dude who slurred every word he said and spoke with a slight lisp). No other celebrity was there that night - which was a bummer. I guess this experience was mainly tainted by the 20-30 military personnel who jumped on stage and started to sing and clap in drunken stupor. Anyways - the food. The food was average - it was like the food in any Hard Rock Cafe, but the drinks are very tall and served cold. I had a burger that was actually cooked rare - which was a nice treat to me since I never see that anywhere nowadays. The price was decent and fitting for the environment; $25 dollars for dinner and drinks isn't bad for being on vacation. This place seemed to be geared toward Japanese tourists who wanted to experience American culture; and like any other Hard Rock, they delivered it to them with food, drink and a show. There is also a shop next to the restaurant that sells novelty goods and shirts. I went there to check out the things and they didn't really have anything worth buying for me. I almost bought a pair of drumsticks, but it was $15 and I didn't want to spend that much for one pair of sticks. The reason why I give this a lower rating is solely based on the fact that my one visit there was unlike my many other visits to other Hard Rocks. I probably just went at a bad time because they were certainly short on the celebrity staff and the service was pretty slow (not to mention that we were seated next to the kitchen). Overall the place was clean, but as the rating scale goes; "Meh, I've experienced better (Hard Rock Cafes)".

    (3)
  • Wayde F.

    I remember the old Hard Rock back in the day across from the Convention Center...I went there a good amount of times to grab drinks, pupu's and listen to live music. It was always decent, but never something to write home about. I was pretty stoked to finally head to the New Hard Rock in Waikiki and see how things have changed. I wonder if Hard Rock as well as other local establishments in Waikiki understand the necessity of returning local customers...I wonder if they think that on any given day a reviewer or critic of some sort could be entering their establishment. Tonight they just didn't catch it and from reading other reviews they didn't catch them either and in fact I am surprised they have a current 3 1/2 star rating for their establishment...Now 3 because of my review. Lets get to the meat of this review...from the time we entered to the time we left. NO PARKING...Parking in Waikiki isn't cheap...be ready to unload some cash before you even get in this place. Bottom Floor was the Store...They could have seriously did something amazing with this area, a sound studio perhaps or a karaoke room...Get customers, vacationers, locals involved in the Hard Rock experience...Not here...This place had a huge chance to be something different from other Hard Rocks...they didn't capitalize on that. WHY? The DÉCOR and ATMOSPHERE was GREAT but the BAR is a SHELL of what it was when at the OLD location...what a HUGE, HUGE disappointment! Being a designer and after looking over the layout...man, they really BLEW IT...How much dd they pay Corporate interior designers to come up with this S#IT! In 5 mins looking over this layout I came up with a "BLOW YOU AWAY INTERIOR DESIGN." SERVICE was GOOD...Our Wait Staff was EXCELLENT and even was truthfully honest with us about several things the Hard Rock management does here. What I got in detail was that the locals working here are not happy with the management or how the locals and bands that play here are treated...To the truthful and honest staff...I give you huge props and a big Mahalos for doing your best to make us feel at home without feeling like we got screwed in the puka. FOOD IS AVERAGE here just as it was in the last location. Nothing to remember, yet the Price REFLECTS a higher quality which is insane. They are obviously trying to make up the cost of building this mini Disney world in the middle of Waikiki while screwing locals in the process. Vacationers, well screwing them is a given. Our drink bill alone for 4 shots and 4 beers was $70.00 with tip I almost had a heart attack! Shots had been $10.00 and the Beers $6.00, we just missed happy hour? It figures. Overall the food and drinks are like the mainland franchise Applebee's except the price is twice as much. LIVE BAND was GREAT, but we had to pay an extra $10.00 to stay and finish eating our dinner???? ARE YOU F#$%ING KIDDING ME??? NO...I'M NOT! We spent $200.00 on drinks and dinner as well as money to park and they wanted us to pay an extra $10.00 each so we could finish eating because the band was going to go on stage? We didn't come to watch a band...we came to celebrate a Birthday!!!! Listen...I have heard of some F@#$ UP S#IT, but this seriously takes the cake....The most EGREGIOUS concerns the small local Bands playing live...People eating inside before bands play or coming to perhaps only drink or eat have to pay a COVER CHARGE...even if they didn't even know a band was playing! The whispers are that these bands DON'T even get paid. I have heard this from friends, other reviewers have mentioned this and even our wait staff did...IS IT TRUE? Others have stated they DO get paid, including another Hard Rock employee that contacted me. Who's telling the truth?...Wish I knew...Don't you? You know...I have always liked the Hard Rock, no matter which one I have visited across the country, but I doubt I will be back to the one in Waikiki...over all...it's just not worth it for a local...if you are a vacationer, it's worth a go around, but be careful with your wallet and if you go on a SAT and a live band is playing...you better finish your dinner before they charge you extra to be able to stay to finish it! WOW, the BALLS of this place...THE BALLS! I doubt they knew I was coming in tonight...now they know. I'm sorry Hard Rock, but you're as limp as it gets. Lets have some respect for the locals, the bands and the vacationers and I'm not talking Kama'aina rates, this goes beyond that. If your staff and friendly service starts to talk behind your back it's not long before you end up like Planet Hollywood across the street...We all know what become of that place...A stuffing your Teddy bear puka, baby demon amusement park.

    (2)
  • Jennifer S.

    Yummy burgers! Yummy ribs! Amazed the food was this good. We had been walking past the "new" location for years saying we would try it... one day... I can't believe it took us this long. Definitely a great place to take visitors.

    (5)
  • Dmitry O.

    very nice atmosphere and the servers are friendly. The food has no taste. I assume the chef just leaves everything bland for the customers to make to their liking. So my chicken avocado lettuce sandwich tasted like it was toasted bread and lettuce. We decided to go here at 1030 at night since most other restatants were only using the bar menu. Big mistake we should have just gone home and made a sandwich.

    (2)
  • Nina M.

    I think it's funny that Yelp thinks I'm a regular here... When we were on vacation last month, we popped in here on quite a few occasions and it was pretty good. Here's the good, the bad and the ugly... Good: - Kid-friendly and a staff that (mostly) knows how to cater to vacationing families (see the bad, though for the exceptions to this rule) -The BEST mai tai that we had was here. Our signature vacation drink was the mai tai - we tried them all over town and came to the conclusion that the Hard Rock's was the best. -Great food - we had some of the local specials that blew us away -Generous proportions - we always had a hard time finishing -We were always greeted and seated promptly Bad: -My yelp check-in got me a free juke-box (or video juke box, or whatever it was) song for free. I wasn't sure what that was, nor was the server. He sent the DJ guy (or whoever he was) over to the table and I let my 4-year old pick. She loves country music and couldn't decide so he said he would pick something for her. He picked some awful punk cover of a Johnny Cash song that was hardly recognizable. She was devastated. In case you're not aware, a four-year old is all about instant gratification. -While still trying to get used to the time difference (and having somehow lost ALL the pacifiers we'd brought with us) my 12-month old launched into an unholy fit towards the end of our meal. We quickly signaled to the server that we needed to pay and get out of there fast. Um...fast! Hello! Check please! He took his sweet time getting our check to us and couldn't manage to wait for a moment while I fumbled for my card. So we continued to wait, bouncing our baby up and down, back and forth - trying desperately to save our ears and the ears around us. This guy just didn't get the sense of urgency. Overall - this place was A-OK and would probably deserve another star after another visit... I would graciously (and unbiasedly) accept if they wanted to bring me back so I could give it another try... :)

    (3)
  • Arnold P.

    Good Music , Good Atmosphere but that's it! Food was typical and not memorable. I'd rather go to the food court down the street for half the price with the same taste. Service is very poor. Asked server to bring 5 tequila shots for my friends and I and I specifically asked for the cheapest one and not patron to which she happily said sure. We got our shots, we were happy. Bill came with 5 patron shots asked the server if there was an error with the bill, she said no. She told us "NOT TO GO TO BIG NAME PLACES TO GET CHEAP SHOTS" and that there was a bar around the corner that serves cheap alcohol. I was stunned when she said this and I didn't want to cause drama and just shut my mouth. I know my patron and that wasn't a patron we got. I would avoid this place for locals and tourists!!! 0 STAR

    (1)
  • Michael L.

    Really solid happy hour with dece drinks for $5. The decor was good and bathrooms clean enough to dump in. They also have a stage for live music and obv decor from random rockstars. Hopefully you get the bartender lady with the long hair and facial piercings (What a shitty description. Deal with it.). She's super nice and knows a lot of things that you probably wouldn't learn from your tour guide like homelessness in Hawaii, average incomes, housing, etc. Really gave me more of a sense of the Hawaii as a state rather than just the tourist garb. Wish I was drinking here right now instead of shivering behind my cold shitty desolate desk.

    (5)
  • Janet A.

    I have traveled to various locations with Hard Rock Cafe's and this was the very first (and probably best choice) one I walked into. They were celebrating their anniversary that weekend and we were directed to the spot by some friends during a vacation in Waikiki back in Dec. This review is a little late but the experience was so awesome I still remember it like yesterday. The guitars that lined the ceiling truly set the stage for me and the entire restaurant was designed just as I expected any Hard Rock to be. Great live music was playing, incredible colors and textures creating an energized atmosphere AND happy hour deals were still avail at midnight. You just can't complain about that! We had a heaping pile of amazing nachos, a frozen drink I recall being named the Hurricane (delightful) but what really made my night, however, was our incredible server - Tony. "Tony Montana" is who you ask for :) He was incredibly enthusiastic and absolutely entertaining! He made my first visit an exceptional one! Not only did he bring out his own phone charger so I could recharge mine, he also regaled us with stories about the collectible pins he sported around - really went above and beyond in service making the experience one I'll never forget. I look forward to seeing if other Hard Rock Cafe's compare. I'm sure I'll find plenty great deco and restaurant facilities but I'm equally as sure that having a server as wicked cool as Tony will be hard to come by. Thank you so very much for an awesome evening!

    (5)
  • Lisa C.

    We just had a great meal at Hard Rock Cafe in Waikiki. Cobb Salad was fresh & delicious and the Honey Mustard Chicken & Ham Sandwich was great. Our server, Renee, was attentive, friendly and made our experience very pleasant & enjoyable. Thank you!!

    (5)
  • T T.

    Although my bro got into a fight with his girl, the rest of the ambiance was cool, live band, rockin decor, and they had an open air type feel. Food was the usual but it was a cool spot to just lay back and hang out.

    (3)
  • Jordan B.

    Shout out to Jodi from Texas (our amazing waitress)! Food was great. The local legend burger is a must have. Sausage and pineapple on a burger, how can you say no? Service was second to none. Who else brings cherries with the lemons and limes for water? No one! That's who. Special shout out to the manager Dan for running a classy establishment.

    (5)
  • Rachael G.

    My friend and I went to Hard Rock for drinks and dinner before a night out in Waikiki. All of the staff were super attentive and really cool.Scotty hooked us up at the bar with some of his signature "tree smackers" AWESOME!!! Hot Rod was our server and did a great job making sure we were totally taken care of. Since we were just visiting and it was a Tuesday night we asked what there was to do out in town. Surfer Joe and Pascal were incredibly helpful and spot-on with their recommendations. The manager came by to make sure that we were having a good time and we were, we had a blast! The food was awesome, the drinks were great and the personalities of everyone there made the whole experience amazing. I would recommend this place to anyone looking to have a good time. We will definitely be going back next time we are in Hawaii!!!

    (5)
  • Gayle S.

    Yowzza! So, I've lived in the greater Honolulu area for nigh on NINE years... and just the other week was my first ever visit to Hard Rock Cafe! So, I'm sure that my experience was gilded by the fact that I was attending Yelp Rocks! (much mahalos Yelp Hawaii!) I did note that all the staff my friend and I encountered were pleasant and accommodating... even warm and friendly to boot! And I believe that we were the very LAST two Yeeps to leave, so I would say that they were more than patient with us! We spoke at length with a manager, Barry, who explained to us that even though they are a chain, because of the varied locales of their franchises, each Hard Rock has freedom to build much of their menu around local flavors and favorites. ( I see that most chains only offer a handful of local flavors) The menu items we sampled were all awesome... great flavors with unique twists! I think I was most impressed with the coconut chicken skewers (an amazing feat, as I do NOT do shredded coconut!) and the fish n chips, featuring furikake fries and a sriracha/mayo aioli, and served with chopsticks in a white paper chinese take out box! We also tried (and thoroughly enjoyed) the two different burger sliders, two different pulled pork sliders, southwest spring rolls, carpaccio, and ended with chocolate mousse! If I remember correctly, I think I slurped down 4 or 5 of those delicious coconut-citrus drinks (thanks 808 Vodka!!)... I'm looking forward to going back there now, anticipating their generous menu portions (of great food), as well as the energized, music-filled atmosphere! 5 stars to come later, if future experience proves to be just as awesome... :D 8/31 Yelps Challenge

    (4)
  • Makakaualii R.

    My family was here for a few weeks ago and we had a great time. The food and server was great. The atmosphere is great also as compared when it was on Kapioland and Kalakaua Ave. The grandkids had a blast and when home with souveigners and clothing attire.

    (3)
  • Emelyn B.

    I've never been to their old location, but I have been to what it is now (The Club House), so I think this location in Waikiki is a nicer setup. It's 2 stories and the first level is the gift shop area...take the stairs (or elevator) and you see the bar on your left and open air seating (which I think is really nice being on Kalakaua Avenue overlooking the hustle and bustle of Waikiki), and the stage area is on your right. I had a grilled chicken burger, which came with bacon so I asked for no bacon and fries. I also ordered the strawberry lemonade which had 2 shots of bacardi rum in it. Being a light drinker I was hesitant with the 2 shots, but the waitress assured me that I would barely taste it...she was right. It was a good drink. My burger came out and there was bacon in it (boo) so I gave the strips to a friend. Food was good (everyone on our table ate everything on their plates) and I don't think the pricing was bad..afterall, it is in Waikiki. I was here a few hours before the music got louder and a radio promotion was going on. I think it's a nice place with the cool decor and I like how the tv screens show music videos. Parking is a bit tricky...the website says to park at the Bank of Hawaii building which is right across the street ($6 though, with validation). But then you have to walk quite a bit to get to the restaurant....being a first timer there, I got a bit confused walking back to the parking lot.

    (4)
  • Lance W.

    The Manager LOVES Yelpers! We got a free gift (a beach mat), 10% off our bill, and an All Access Pass...so heck yeah they get 5 stars...lol The food is good not great but it's almost a must when you go to Waikiki. My wife and I had a great time there being loved on for being Yelpers so don't be shy and ask if they give discounts to Yelpers!

    (5)
  • mary r.

    i hadn't been to hard rock since it moved from kapiolani a few months ago. stopped by on a friday night last month with my friend and were able to get seated right away, which was a plus...so why the 3 star rating? It took awhile before our waitress got to our table and then after she took our order she wasn't around much...don't get me wrong I'm not a needy customer but I don't like asking for water refills. We still left a good tip mostly because we got a discount and we tipped before the total. overall i guess i'd come back...but i'm bringing my own water next time:)

    (3)
  • Tom F.

    How the mighty have fallen. The old Hard Rock across from the Honolulu Convention Center was an oasis in the desert. A very cool place to grab a brew and a rack of baby backs. Then they moved to the beach walk location and went to hell. Last year it was marginal. So we went back this year for dinner thinking maybe they were just getting their ducks in a row at the new location. Nope. The barbecued chicken was disgusting. The live entertainment murdered several classic rock songs whileI was stupid enough to just sit there. The service was mechanical and lacked attention while the staff wandered aimlessly around the place. The floor manager was obviously taken with the two man band (must be personal friends) who continued to mangle the music while he stood in front of a monitor enraptured meanwhile ignoring the restaurant. Worst Hard Rock experience ever. Our best was last year in Manhattan and even the backwater Hard Rocks in the Caribbean are better than the Honolulu operation. Someone needs to be fired.

    (1)
  • Daniel S.

    Didn't eat any food, but the happy hour drinks were good and the service was consistent.

    (4)
  • Frank S.

    Food is standard Hard Rock fare, but the decor is really the star here. Hundreds of guitars up the stairway and on the ceiling of this second floor restaurant! Animated bar in both senses of the word. :-)

    (4)
  • Rommel G.

    I love love this location! It's Sunday morning and I'm rocking at the Hard Rock temple on a beautiful day! Want to join me? An Invite is always available...

    (4)
  • kellie c.

    We came here last night because the food everywhere else had been so hit or miss. Basically, all the food is the same as any other Hard Rock, which is great because you know exactly what you're getting. They did have a special on fish tacos and my boyfriend got that. They were delicious. The service was great, but prices were a bit more expensive than usual. Go here if you want something familiar.

    (4)
  • Elena H.

    I originally wrote that Hard Rock Honolulu doesn't have the best service, but after going back again last night with a gift card, I actually received very good service. I had an australian server named Benjamin and he was awesome. He not only came back at all the right times to check in, but he was very friendly and checked on us more than he was required to. The food and drinks came very quickly, and it seemed like most other people's waiters were on top of it as well. Hope it wasn't just a fluke, and their service continues to be top knotch! The jumbo combo is always amazing. You must get it. I tried the twisted mac and cheese for the first time last night and it definitely wasn't as great as I hoped, but I liked it enough to take leftovers home. Will come back again :)

    (4)
  • Jeff G.

    Really probably the nicest Hard Rock's I have ever been to and believe me I've been to a lot of them. First the place was really clean. They had a live band while we were there and except for being very loud (sat right next to the stage) was great. The service was outstanding and the food was great and had Hawaiian flair.

    (5)
  • Stephany M.

    Hubby and I ate here while on our vacation to Waikiki. It was our first time at a Hard Rock Cafe. Staff was very friendly, service was ok and the food came out fast. I had a pulled chicken sandwich that was delicious. I would eat here again as the food is good. The atmosphere was a little loud but it is Hard Rock Cafe and that is there signature trait. Lots of goodies in the gift shop.

    (4)
  • Susie K.

    We visited Hard Rock Cafe for Dinner our first night in Waikiki. The decor was great. Suprisingly, the service was not so good. The people who were supposed to seat us seemed to be confused, take their time, maybe put others before us who came after, it was strange - then they wanted to seat us near the loud loud musicians (so loud that you couldn't really enjoy the meal) and when asking if we could sit further away and outside it seemed to be troublesome to them - although they did work it out. When we were served, the burger came mooing... Take that one back. The huge nacho plate was huge... But -- it could have tasted better. It was good, fine, but just could have been better. We had shown the server a coupon card that the hotel had given us before we ordered. She looked at it, and after we were done eating -- it turned out that the coupon didn't go with the nacho's appetizer. So we couldn't use the coupon. But -- one of the people who could make the decision did offer to give us a percentage off the meal, and that came close to the price of the coupon anyway - so that was very thoughtful. We aren't complainers, just telling it like it is. I was suprised. I think the staff just needs some more training, they could improve the recipe for the nachos, and the kitchen staff needs to be a little more careful to grill a medium hamburger better, it shouldn't come out mooing.

    (2)
  • Jerry E.

    Your typical Hard Rock Cafe experience: Lots of noisy music, interesting memorabilia, and staff with all sorts of tattoos and piercings. Essentially, a great time if you're into the rock'n'roll environment, or a miserable time if you want a relaxed dining experience. The food was great but overpriced, as you'd expect from any Hard Rock. The service was somewhat bad... our waiter disappeared for 20 minutes at a time, and it took him a half hour to return with my credit card so we could leave. It wasn't even that crowded, as it was early on a Wednesday night. I suppose if you're a Hard Rock Cafe aficionado or loyalist, this would be on your itinerary. If not, you could get the same food elsewhere in Waikiki that's a little less noisy.

    (3)
  • Kristen C.

    More like a 3.5 until I try more items. Came here for dinner after shopping around waikiki. There were 6 of us so the wait was about 45 minutes or so. The bottom half is the gift shop and upstairs is the dining area so there is quite a nice view outside since its open air. Its pretty spacious with a stage up front where the waiter told us that a band plays every night at 10 i think. I wasnt too hungry so I just shared the bbq chicken sandwich with my friend. The sandwich was just okay, the chicken was a bit dry and the bread that they used, i think ciabatta, was also too dry and it made the sandwich fall apart easily. The fries were Really good though, perfectly seasoned and cook to a crispy golden brown perfection. The coleslaw and baked beans that also came with it was delicious. Everyone else on the table enjoyed their food, I'll have to give this place another try.

    (3)
  • Phil J.

    Went for happy hour, good beer decent food (Bruschetta is aaawesome), added to very good service make this a winner for sure. Stop by and support pinktober with a purchase to help breast cancer. I am a fan. The only thing I really thought could be changed was to turn the music down just a notch.

    (4)
  • Barbara N.

    Had a bit of waiting getting a drink at the bar but once seated our waiter was excellent. We had chopped salad (very big salad) and fajitas cooked local style with pineapple and bacon. Food quality and flavor excellent. Atmosphere very cool. Bar area was hot, music too loud, crowded, and understaffed. After seated we could hear each other and it was cooler temperature.

    (4)
  • Justin T.

    The atmosphere is great! The food is okay. The service sucked! Arrogant staff, ridiculous policies, and expensive parking. The server rushed us! Brought dessert before we were half done with our main meal! Trying to churn and burn tables baby! I used to work in the restaurant industry before, I know how it is. At least don't make it so obvious. Also, they automatically added on 18% gratuity (which is fine), but then when we paid cash, he also kept the change. Enough change to buy a fast food meal, so he shouldn't have assumed. I guess he wasn't too concerned about giving great service because he already knew he was going to get 18% automatically. Server also made a snobby remark when we asked for waters instead of alcohol. Probably will not be going back for another 10 years, I deserve to be treated better in a service industry.

    (2)
  • Arielle J.

    I came here on a Tuesday afternoon for a few drinks and an appetizer... Had 5 beers and the combo app platter with my boyfriend and the entire experience was ehhh. The drinks were okay, our Mai Tais didn't even come with pineapple. The app platter was some seriously sub par food and it wasn't even hot... The bill was 55 even though it was happy hour. Our service was okay, a server that wasn't even ours was more friendly than ours. Overall, the place is cool, the menus are very nice---- but the food kinda sucked and was over priced, and after an hour of being there the lame music was giving both of us an annoying bad-music headache. If you want to eat good food for the same price, check out the restaurants on Lewers street one block over. Probably wont go back.

    (3)
  • Tamra P.

    Huge improvement from the previous location! Very spacious, awesome decor that makes it feel like a truly unique Hard Rock with a little Hawaiian flavor. Yes, it still has a bit of that cheesy 80's Disneyland-esque take on rock and roll complete with walking through a floor of retail merchandising before you get to the bar/restaurant area but a little more modern with a splash of Waikiki. Parking is annoying and a bit pricey. Fort Derussey was full, traffic was pretty hectic, and it's not obvious where to park. If you park in the Bank of Hawaii building (across the street) they validate for $7. They had a pretty good selection of drinks and food options to choose from, and the waitress was friendly. I got the 6oz burger, which included french fries and that was more than enough food to satisfy (pretty much all the burgers are 10oz, the 6oz was at the very bottom). We had 2 kids in our party, and they were entertained with crayons and whatever kid puzzles they provided and they seemed happy with their food. I'd say it's a pretty kid friendly place. I know it's a Hard Rock Cafe but we really had to scream at each other to hold a conversation. OK maybe at a bar, but at a restaurant it's nice to be able to chat without going hoarse. There was a band setup on the stage, so I'm not sure if they have live music regularly but this looks like a MUCH better venue for live music vs. the old location as pretty much everyone in the place would have line of sight to the stage. I don't think I'd be going out of my way to come back, but if I'm already in Waikiki I wouldn't mind returning.

    (3)
  • Rob T.

    What happened to the Hard Rock? Remember the decent food, the good service, neat displays? I hope it is still here and this was an off night. We had to ask for our wait person and then had to ask for a check. All on a Tuesday evening at 5:30PM. The best part of our visit was when we met the sweetest gal working there from Argentina. She was super sweet to me and my wife and really wanted to get the manager when she heard things didn't go well. She was definitely the highlight of our night. UPDATE: General manager called and apologized and said he was sending some kind of voucher/we never heard from them again. Too many other choices and this is a shame. Although HR is in touristy areas you could count on them for solid food and service.

    (1)
  • David E.

    Yes, I know how gay it is to go the a Hard Rock, but this place is pretty cool. My buddies and I like to pre-game it here... hear that ladies... my buddies and I will be here! So the deal is, the Kamaaina price is amazing! It's like 20% off your total bill! Military? I haven't forgotten about my brothers with the crappy haircuts who tend to ruin a good thing for everyone! (I can say that, I'm in the Army, but don't tell those girls I was talking to earlier in this review, they'll never show!) Where was I? Oh, 20% off for military too! It's open air, like most Waikiki bars, and the bands for the most part are pretty good. I highly recomend the kaula pork nachos. Salt, salt and more salt! Yum!

    (4)
  • Carl G.

    10 April 2011, 2:30 in the afternoon .... Slow, slow, slow service ..... Ditsy head hostess (her picture is in the 'our story' book on the table) ......... Couldn't figure out what to do when we asked to sit on the balcony .... she had to ask the older, dark haired guy manning the desk with her .... he seemed even more confused ..... the place had 5, maybe 6 tables occupied on the balcony; and they decide to stick us inside at the closest table to the kitchen .... WTF!! 5 of us total .... waited 10 minutes to order drinks ..... they came to the table in two's ..... the last drink was 20 minutes from order to receiving ..... We would have been more upset than we really were had it not been for the entertainment the staff gave us ..... they were running around like the place was packed; yet they never really accomplished anything .... like watching an ant farm ..... and who are they trying to kid with the wireless headsets ...... really? ..... lol .... One of our party asked for water 3 times before she received it ..... Drinks; Long Island Iced Tea was weak .... 40 min and no food yet ..... load, VERY LOUD music, can hardly talk over it .... at this point, this is already the worst HRC I have ever frequented ...... The 'legendary' 10oz was ordered medium well ..... it was received medium rare .... it was pink ..... it was a burger folks .... again, WTF ...... My first 1 star rating .... and it's a HRCafe ..... almost unheard of ...... although I usually do; I didn't even pick up a shirt from this place ...... I didn't want to be reminded of the experience ........ Update: 13 April 2011: On a positive note (depends on how you look at it), I've received 2 Yelp 'compliments' reinforcing my assessment of the 'ditsy' head hostess. Given that; I'm going to suggest that corrective action or the replacement of this one employee would balance out the number of less-than-steller reviews. Something to think about.....

    (1)
  • Andrea H.

    I would never go here again! Service was OK...we were told there was over an hour wait which I can understand they seemed busy...but we were never paged to our table! Food...lacking in any presentation...and poor quality! I got the same quality food as McDonalds for $18... I would rather have eaten at Subway... Don't bother eating here...

    (1)
  • Christine S.

    Finally made it here! Fantastic vibe, food, drinks. Love the open air. Love (double time) the guitar wave. Fantastic and friendly service. Only downside is it can get stuffy on that second floor on hot days. That said, it's worth it. Order a cold beer.

    (4)
  • Lindsay J.

    free appetizer + 2 entrees = happy us! the hubby and 3 of his co-workers managed to snag an awesome prize at their christmas party @ dave and busters. it was a certificate for an app and 2 entrees of our choice. i was like, awesome!!! we went there on a weekday which would ensure a short wait. we werent exactly sure of where they had moved, but managed to find it. we walked upstairs to the restaurant and were greeted by the hostess and got sat quickly. our server was nice... but once he found out we had a coupon, he was "fake nice"... but nonetheless, it did not damper our high spirits... onto the food. the appetizer: we ended up selecting the smoked chicken wings with a spicy sauce - the chicken flavor itself was really good, and the smokiness wasn't overpowering. the sauce was very hot, so we ended up eating as much as we tearfully could handle. the entrees: we both decided to take full advantage of the free meal and ordered 2 12 oz new york strip steaks with a merlot butter, mashed potatoes, and green beans. OMG... the steak was melt in your mouth, super tender, PERFECTLY cooked (medium rare); i mean, i cannot stress the importance of a well cooked steak! i LOVED the green beans. they were cooked perfectly as well, and i slathered some of the merlot butter over the top. perfect crunchy beans. i mean, seriously! it was just that good... i didnt care too much for the mashed potatoes and just ended up leaving them untouched. for drinks & dessert: (which we willingly purchased) i got a mojito: nothing special. it kind of seemed a little more watered down, but whatever. creme brulee & strawberry cheesecake "dessert shooters" (im calling them that because i blanked out on the exact name): my creme brulee was not too sweet, and the top was nice and crunchy. the unusual thing about it was that there was some sort of chocolate sauce inside of the creme brulee that clashed with the flavor. the hubby's only complaint on his strawberry cheesecake was that it was too small of an enjoyable portion. the service was lacking, but at least the bar server kept coming by to refill our drinks and waters. i appreciated that. i think she came around more than our actual server. the atmosphere was weird... dont get me wrong, but some of the music videos playing on their screens did not have any hint of "rock" in the songs, much less "hard rock". i loved the wave of guitars coming up from the stairs. there were tons of music memorabilia on the walls to look at while waiting for our meal. it helped to pass the time quicker. we left feeling stuffed and happy... mainly because the meal itself was delicious and did i mention free??? lol. we will be back for sure... for their steak and green beans. YUM!

    (3)
  • Lynnette S.

    Wed night 7pm. 35 min wait, drinks & appetizers came really quick. The appetizer combo platter $25. was REALLY good! However my steak REALLY sucked! our other 3 meals were ok nothing great. Average price per plate $26. It was really loud but the music was great, the decor was pretty cool. Bathrooms were super clean. Service was eh ok, I will say she was quick to get a drink order but that was it. Was mostly dissapointed that they didnt have a stain glass rock god shrine like other older Hard Rocks ive visited. Yelp check in got me 20% off & a free Hard Rock beach mat so I was happy!

    (3)
  • Jennifer P.

    This has to be one of the nicest Hard Rock Cafes I've ever been to. The interior is gorgeous and looks very clean. I sat on the outdoor section of the porch on the second floor. Good seats. I started off with a Tickled Pink drink which is DELICIOUS!!! I don't think I ever drank a drink so fast. Definitely get it if you're into pina coladas. For a meal I got the Red, White, and Blue Burger. Basically has blue cheese, onions rings, and buffalo sauce. It was pretty tasty. Our waitress was very friendly and super attentive. She deserves her own 5 stars. There was live music there from 5-7. Decent local duo who did covers. We used the Yelp special which is 20% off your bill and saved like $13. Not bad, especially when eating in Waikiki! Definitely check it out if you're a Hard Rock fan!

    (5)
  • Josh D.

    This is NUMBER TWO company that has read my review and has thanked me for it. Again, it makes me feel valued as a customer and will definitely go back soon!

    (5)
  • Mamaa M.

    City atmosphere in the island, I enjoyed our visit.

    (4)
  • Michelle T.

    Awesome! Awesome! The waitress brought me samples of beer so I could pick the right one. So nice. Happy I came! Good food too! She made my new year eve....

    (5)
  • Ted L.

    Wow! The new location is awesome! Really nice, and open air, inside. The walls are all open to the outside, so it is perfect Waikiki dining. If you haven't gotten the theme from some of my other reviews, I love kid-friendly dining. This place is great for kids. The rock memerobelia, covers the walls, and makes for great learning, and dinner conversation, plus they have a super kids menu. Most Waikiki dining can be tricky for kids. We used the 20% off FourSquare online check-in coupon, and they honored it no problem. Enjoyed the rum drinks, and the live music with dinner. Would definitely return!

    (4)
  • Shae A.

    Went to dinner with my family and boyfriend, had to wait an hour... It's really nice and looks like a nice place to have a drink with friends or dinner with family. I had the BBQ pulled pork sandwich and a small mousse dessert (peanut butter-chocolate flavor...yummy). Both were good and the waiter was nice. Got my refills of water :) Sorry, don't know how clean the restrooms were....

    (4)
  • Brian K.

    I know the atmosphere is supposed to be ROCK, but that doesn't mean service should be lacking. The food is expensive and not worth the quality, in my opinion. I would maybe consider coming late night for entertainment/club/bar options, but as for the food, I doubt I will voluntarily eat here again. I tried a wide variety of the items, but nothing really stood out except for maybe the creme brulee. The guitar decorated ceiling is cool (look for the ukulele and the banjo) and the environment is great with historical Hawaii rock memorabilia. A rock-fan visitor will definitely like this place. As for a local? I'd select many other options.

    (2)
  • J P.

    The new Hard Rock on Beach Walk is beautiful, although it is just opened and in the learning phase you would think that being 5 blocks away for the past 10 years would help them with the new location opening issues. The food is excellent, price fairly and portions are above average. The music, same standard music from all the Hard Rocks was constantly fading in and out from soft to supper loud; this made it very difficult to hold a dinner conversation. There seems to be some staffing problems behind the bar, it took 10 minutes to get our 1st drink (restaurant only 85% full) and 10 more minutes for the 2nd one. We got three apologies from the staff and management confirming they are working on it, but no free drink! The menu seemed small to me compared to the other Hard Rock, but I may be mistaken. Parking is still being worked on, I parked at the post office for $5.00 and it took 1 minute to walk there, I cut thru the clean well lighted ally. I would encourage Hard Rock to offer a drink or desert to the locals that park and walk from the post office, a least until they secure parking for the place. All in all, it was worth going to, I highly recommend that locals or tourist try it out, you can walk there in less then 10 minutes from anywhere in Waikiki.

    (4)
  • Jacob H.

    Tonight.... Huge crowd, AWESOME waitress!!! We had Jodi! And she rocked! A party of 7 and not one mistake! We appreciate the dance, the drawing, and the flower. Such a charmer ;) loved you Jodi!

    (5)
  • Tricia J.

    Awesome music and atmosphere. Great for kids. Love the outdoor seating! Our waitress was great with menu explaination and suggestions ( Nicole)

    (5)
  • Colin P.

    I was able to check in to get the 15% discount as well as use my Hard Rock Rewards Card to track my expenses. The staff was very helpful and friendly.

    (5)
  • Binh L.

    Should have known better, I had the chicken and ribs combo. The chicken was a bit dry and ribs were fine. My wife had the sob burger. She said it was fine, took a bite the burger was lacking flavor. For the rest of our trip we've decided not to go to anymore chain restaurants.

    (2)
  • Denise M.

    Hard Rock exceeded expectations! Burgers are Phenomenal, atmosphere awesome, live music and excellent waiter a bonus. I was never a big HR fan, but this completely changed my mind.

    (5)
  • Chera G.

    We had great service, good food and DRINKS! Berite was very funny and helpful. This was a great experience for my last night in Waikiki!

    (5)
  • K. L.

    Nice servers! The food isn't amazing but it certainly isn't bad. The gift shop also has a good selection.

    (4)
  • Susan S.

    Got to be a +1 at a Yelp event at the Hard Rock Cafe tonite. Food and drinks were awesome and the servers were very friendly and helpful. Kudos to Yelp and the Hard Rock Cafe!

    (4)
  • Esteban W.

    Ill give it to the Hard Rock Cafe (HRC), the totally know how to impress guest with their eclectic interior designs, guitar waves, memorabilia, rock legend posters, child labor... wait, what? Ill get to that later. I often won't write reviews for chains and as I have said again and again, its because they are mainly they same restaurant no matter where you go (with very few exceptions). The exception to writing this review? Eh, Im bored and stuck on a plane flying from Honolulu to San Diego and I have a bratty ass kid banging into the back of my seat. So, to not turn around and give mom an impromptu parenting lesson, or at least a dog training tip, I have chosen to keep my mind else where... I apologize to HRC, because its because of the bratty kid behind me that this review will probably sound more negative than it needs to be. The GOOD: The interior. As soon as you pass the gift shop, where they try to pawn off to you, replica memorabilia of musical acts that you try to like only to impress your friends or colleagues, you walk up steps and are greeted by an awe-striking wave made up of (I'm guessing) 7 billion guitars. It is a glorious center piece to the entire restaurant spanning the entire eatery. In addition to that, the bar is illuminated by a blue wall that calms as it impresses as well as the open air lanai that captures the beauty that is.... Bank of Hawaii across the street - or the traffic stranded on Kalakaua. Either way, if you squint, it all looks really pretty. The BAD: pretty much the food. You have to be kidding me if you truly believe there is any spark of creativity bubbling away in the kitchen. It's not like there is a master chef with the proverbial stove-top white chefs hat and accompanying bad attitude sitting in the depths of the kitchen pondering his next master piece to shock and awe the spectators that are his customers. Of course not! It's all pre-packaged, pre-assembled, frozen, processed junk made in factories - far-far-away - by the help of million dollar, thousand pound robots. The closest the food ever comes to touching a "chef's" hand is when they rip open the package to dump it all in the fryer. OVERALL: There is no reason to come to HRC. Aside from having the pretentious visitors from out of town that are so full of the bullshit they spit out of their mouths - the kind that don't know any better and fear actually trying new foods; or good food for that matter. These are the visitors that are too lazy to explore the towns they visit, they bring their fat babies and jumbo strollers that take up hummer-sized space next to the table. These visitors are the kind that flip through Yelp Honolulu, see a restaurant with a Japanese name and automatically fear it due to it being different. These are the folks that love HRC, and those will be the folks that keep it alive. More power to them. Oh- and for the child labor, they had a band playing while we were their - the two members of the band were (I think) 14 and 11. I get it, everyone wants to be the next Justin Bieber or Bruno Mars, but this cover band shouldn't be singing in restaurants. I will be the first to admit that I DO NOT know the entire story, but my first impression is, why are these kids not in school - AND who is making their song list? I am just saying, not completely the best songs 11 year olds should be singing.

    (2)
  • Liz C.

    This is my second time there this month and once again the personalities of the employees exceed my high expectations. My friend and I were each recommended drinks. I tried a purple haze. The drinks were on the pricey-side, but they weren't weak! ;) The service is a bit slow, but quality of service, taste, and music make up for it. We sat at a high top near the bar. The past two experiences it has taken about 5-10 minutes before someone has come to our table to give us a menu, but once we had ordered the food came out pretty quickly. The atmosphere with music and fun guests is entertaining and uplifting. They have an employee who controls the music and you can even make a request for your fav 80's jam (IE. I wear my sunglasses at night, Zombie - Whatever wets your whistle). Great for those wanting a good long island like me! ;) This location is also very easy to get to and very clean inside. It is partly enclosed. There is a deck upstairs where you can sit and watch the travelers walk the streets. It is a Hard Rock with the Hawaiian feel! PLUS we got 20% OFF our food with the Kama'aina discount. SCORE!

    (4)
  • Vanessa H.

    I really enjoyed my experience at the Hard Rock Cafe! The guitars all over the ceiling is awesome, and the food was good. I has the nachos, and hubby had a juicy burger. Our waitress was nice, but not super attentive. She didn't mention any drink specials, which we would've liked to hear (we heard the waiter at the table next to us give the drink info). Aside from our waitress, we really liked it. The band singing was really good too!

    (4)
  • bobbi B.

    This place is awful. Ordered bacon burger at 15.95. Got no bacon and waitress did not believe me. Told me to check under cheese. Standard cheeseburger at McDonald's is bigger. I seriously thought she brought me a kids burger. Don't waste your money. Have been to other city hard rock and loved them. Don't eat here!!!

    (1)
  • Knk N.

    went here as the family was craving some burgers on our staycation got there seated right away was quite loud as they were having some of the local teen bands showing off their talents which was quite neat to see. was welcomed with a smile from our waitress and took our drink orders drinks came pretty quick on to ordering some pupu we asked what she recommended since we had such a hard time determining what we wanted waitress suggested the super sample or something like that since it comes pretty much with little bit of everything. no complaints on the burgers as they were cooked to how we ordered them only downside to the whole experience was it was kinda hard to order your food when any of the bands are playing but hey its called hard rock for a reason.

    (4)
  • Mark C.

    Our server Jack was awesome!! Good place!

    (4)
  • Jessica O.

    It's a nice change of scenery from our normal places to eat. Entrees are a bit pricey so stick to the burgers and sandwiches. My husband got the club sandwich and I went with the BBQ pulled pork. His was okay (fries-n-sandwich). The pork sandwich with the "southern" sauce (not hickory), beans, coalslaw and fries for $12.95 was a much better and yummier option. For $3.50 more we got a great salad. My kids love salad so ordered the kids chicken salad for $7 each. (if your not that hungry save 50% and just give them your side salad.) Yelp offers 20% off (with check-in) and free gift. If your Kamaaina they always offer 20% off. Environment: inviting, open and pleasant Service: nice but was not familiar with their own menu so unable to give recommendations Price: average $13-$23

    (4)
  • Jennifer W.

    The Hard Rock in Waikiki is a fun place to be - the live music is good, and the ambience is cool. The bar area is beautiful, and the staff is extremely helpful. My husband and I didn't want to wait the 45 minutes it would take to be seated at a table, so we tried our hand at bar seating, which is open and first come, first served. After waiting for a couple to finish up, we had been waiting around for 20 or so minutes and decided to just go somewhere else. One of the staff members, Jamie, saw us leaving and mentioned that she was just about to give them their check, and it would only be 5 more minutes if we wanted to hang in there. We did, and when they left minutes later, we sat right down and had a fun meal. Thanks Jamie - you were awesome! Don't forget, Kama'aina discount here too - so show your HI id!

    (4)
  • Brent K.

    This is one cool place to eat. It's amazing all the memorabilia. Had a party there for work. 109 people. Service was good. Food was good. Parking in Bank of Hawaii building. $ 6.00

    (4)
  • John C.

    The old Hard Rock is a memory and the new place is great. The decor is nice and the open eating area is a great lunch spot. Music is loud (it is the Hard Rock after all) and the food was good. Server was friendly and helpful.

    (4)
  • Greg B.

    Our last night in Hawaii & decided to try Hard Rock. So glad we did. Not a very long wait for a table on a Friday night - only 40 minutes compared to the 90 minute line at The Cheesecake Factory, which we love. Very interesting decor & a very welcoming atmosphere. Our waiter Rick was very friendly & cheerful. Had our drinks delivered in no time. Bottomless soft drinks were great for the juniors of the family, & wife & I both enjoyed our cocktail drinks. Being able to purchase the glass was a clever marketing tool also. Great to have some memorabilia from a great night. We all had burgers, of course. Very nice food & the fries were excellent. Had a live entertainer playing guitar & singing. Music style was repetitive, & the waiters had to try to gee up the crowd a bit, but it wasn't totally unpleasant. Would definitely recommend this venue. Great night, great food & drinks, & good service. A bill that was reasonable too! A totally different Hard Rock experience to only previous encounter at the Sydney, Australia venue some years ago.

    (4)
  • Scott H.

    Yea, the food is mediocre at best, and too salty. The appetizers were served barely warm too. Portions were large though. Waiters are overbearing and pressure you to drink more.

    (3)
  • Carmie A.

    portion sizes are SUPER, so i advise sharing. you will eat to the death, lol food is so filling! better to walk here if you are staying in waikiki, parking is only street or bank of hawaii, $7 for 4 hours. if you get a book of coupons, you can get a souvenier when you spend $25 or more, which to be honest, is not hard at all, eat a meal, buy a shirt, get a souvenier.

    (4)
  • Aldora K.

    Good atmophere. The only complaint is walking up to the second floor through the Hard Rock cafe store just to get to the resturant.

    (3)
  • Brian J.

    Five star service and a great menu. Tasty food and a friendly and efficient staff. Beautiful music provided by local artist Amanda Frazier enhanced my families dining experience at the Hard Rock. We were fortunate to have Kirstian as our server for two nights in a row. Our family of five loved it so much we went back and plan to again soon. Tristian, the manager stopped by our table to make sure we where pleased with the service and food. Super staff and tasty food. They want you to enjoy the experience of the Hard Rock. Our three kids enjoyed the Hard Rock as much as us. If you are in Waikiki you must hit this spot.

    (5)
  • Haylee Z.

    I've never been to a Hard Rock Cafe so I was excited for the experience. When we first got there, there were 2 gentlemen playing guitar on the stage which was quite enjoyable. This didn't last for long though! They played about 3 songs while we were there and then that was it. After they left, they started to play music videos on the TVs all over the restaurant which was cool. Lots of old school songs that we were all dancing and singing along to at the table. The food was good, but nothing to rave about. Our server was nice and made the experience enjoyable. I look forward to going to other Hard Rock Cafes on our adventures!

    (4)
  • Glenn G.

    I visit Hard Rock Cafe about once a year and keep my expectations low so I'm not disappointed. This year's visit was typical. Service was slow. The food arrived cold the first time and had to be redone. The second time it was served it was warm and tasty. I use to enjoy Hard Rock at the old location but they still haven't figured out how to deliver quality service at the new location.

    (2)
  • Vanessa V.

    It's clean. Food is good. Service is great. And yelp usually gives me a discount if I check in!

    (4)
  • Kainoa T.

    The New Hard Rock Cafe location in Waikiki is spectacular with its wave of guitars curling up into the hardwood ceiling, but I will not ever pay their dishonest $12 cover charge again. I found out after I paid the cover that they do not pay the musicians who perform there, ever! Hard Rock thinks the publicity they offer is equal to money and so they stick it to local bands. I thought it couldn't be true and so I asked around and sure enough they hadn't paid any of the bands I asked. Not on this island, Hard Rock!

    (1)
  • Brian S.

    Pretty average food but great atmosphere so I give it a 3 Star. Best thing about the place was a wait of "only" 35 minutes while all the others on the "Strip" were 60+ minutes. Price is OK.

    (3)
  • Dennis M.

    I have been to Hard Rock cafe all over the world, and this one is fine for the atmosphere, If you want music, video, upbeat environment, a view of Kalakaua ave, it is fine, but if you are going for food, lower your expectations. We went as a group and my goodness, well, maybe a hamburger you will be safe, but anything else on the menu, be careful. Steak is hard and dry, ribs are overcooked, other items no taste. Again, they are not known for good food, so stay with burgers and enjoy the music.

    (2)
  • Jim R.

    We arrived with 12 on our reservation and they had it all set up and ready to go. The waitress was great and did well to predict the needs of our two younger boys. The food was good. We split the fajitas and, while it was just enough for us, it wouldn't be enough for most people to split. The shrimp was a tad overcooked but had good flavor. The chicken was a tad tough too, but again good flavor. Certainly not the best fajitas we've ever had, but tasty. Nice location and atmosphere. Live musicians.

    (4)
  • Mark K.

    This is a really nice Hard Rock. Didn't expect much for food, but the local special of the day - swordfish - was some of the best I've had. Great service. Good booze selection.

    (4)
  • Jessica A.

    Update: I was contacted by the General Manager very quickly after my one-star visit. He apologized for the service and offered to make it up to us. While we have yet to take him up on the offer (busy holidays and all), it proves to me that despite my previous visit, this restaurant is in good hands. I'm willing to admit that poor service can be a fluke, and I look forward to a better review following our next visit to Hard Rock Cafe. I must commend them on their dedication to righting a wrong!

    (3)
  • Orlando M.

    Service was quick despite there being a full house. Nick was awesome and took very good care of us. Food was also fantastic. Will definitely be back during our stay.

    (5)
  • Loren S.

    We are not tourists, but we head to Waikiki most weekends for dinner and hang out. Normally, we go to the Cheesecake factory, However, We thought we'd try the new location of Hard Rock Cafe since it moved. First negative is parking. "Validated" you spend 6 bucks? If I park at the shopping center and eat, it's free for 4 hours after eating at any establishment within. The food: Most Hard Rock's I've been to, have eh..not the greatest food. Obviously, one goes for the ambiance..not always taste buds, but for the price? IF you are deciding on a choice, let me help you. I'll continue going to Cheesecake factory even if it means waiting .5 hrs in line. I won't be going back to Hard Rock.

    (2)
  • biz l.

    2.5 stars - waiter was half asleep and perfunctory. This seems to be the norm these days almost anywhere in Waikiki. Food was passable but some serious questions about waiter's hygienic habits - don't touch my straw! Bring a new straw with the new drink. Gross.

    (2)
  • Carolyn S.

    I'm gluten free and our waitress was amazingly helpful. We went during happy hour, got amazing service. Great live music. We ordered the fish tacos, they were great but the portions were so big we could've shared them between the two of us. Drinks were tasty, but not that stiff.

    (4)
  • Marcia T.

    Hmmm not impressed at all..food was just like...Ok? nothing to return for....the desserts where not good at all...too bad the service was really good...but will not be coming here again...

    (3)
  • Robert B.

    I don't often frequent chain restaurants, however I was in the mood for a burger and was pleasantly surprised by the service. Our waitress stole the show, Jodi was very personable, friendly and fun and it was not just me I observed her with other customers making people laugh and working the crowd. It's refreshing when you get good service and with personality.

    (4)
  • S. R.

    I love the new location in waikiki. Alot more room. the food was great and service was friendly and fast. So much better than their old place near the convention center. The new look is so pretty and inviting!! Mahalo Stacey R.

    (4)
  • Jayson D.

    THIS IS NOT YOUR OLD HONOLULU HRC--BUT THAT'S A GOOD THING! I'll admit I've only finally gotten around to visiting the Honolulu Hard Rock now that it's moved to Beachwalk. And armed with only the ho-hum experiences I had in the old location, my expectations were not terribly high as I meandered my way through Waikiki en route to the new HRC. But I'll try hard to judge the new store on its own merits. You gotta believe me: It really ISN'T the same old HRC. If you're only a review skimmer, I'll cut right to the punchline: I had a very pleasant evening here, and I wouldn't have a hard time recommending it to fans of the chain. The new building is gorgeous, and I LOVE the wave of guitars that grabs you at the front door, then rolls its way up along the wall above the staircase before "splashing" back onto the "beach" that is Kalakaua Ave. (It's only a bonus that the eye-level instrument for me happened to be a classic Thunderbird bass--I used to own one!) The lower level features the gift shop. Here's also where you'll meet the hostess. If there's a wait, she'll outfit you with a "rocker cell phone"-style pager. You can make short shrift of your wait by cruising through the building admiring the vast collection of musical memorabilia (complete with an audio tour--all you need is your cell phone), or head up to the bar and have a few drinks while your table is prepared. I chose the latter (more on that below). I opened the menu to see a fish taco special. Sounded fun until I read the $25 price (for fish TACOS? Are they filling them with beluga caviar? Does anyone really think gourmet when they're jonesing for a decent fish taco?). I kept reading. Settled on a bruschetta appetizer and a local-style Legendary Burger. Both were fantastic. My companion remarked that the bruschetta was better than she'd had in some Italian restaurants. And I really did enjoy my burger. Beef wasn't quite as pink as I'd hoped for "medium rare," but it still tasted great. And I loved the Honolulu HRC's take at localizing their signature burger: It came marinated in a teri-type sauce, topped with Portuguese sausage and a ring of grilled pineapple. Even the fries were sprinkled with a hearty dose of furikake. My companion had the pulled pork sandwich. She called the thing delicious. Finished the night off with the hot fudge brownie sundae. We really enjoyed everything we ate. I know the HRC chain takes a beating on its food quality relative to its overhead and ambience, but I really do believe the management at the Honolulu location cares about ensuring your happiness with your meal. If it isn't right--speak up. Your vacation is too short to spend any of it unhappy. I also cannot heap enough praise upon our server, Tatum! She made us feel comfortable from the get-go. There was neither any cheesy "TGIFridays-style" attitude nor indifference--Tatum walked the perfect line and delivered a skillful attention that gave the impression that she really cared about what she was doing. I'm only a little disappointed that the barstaff didn't seem to come through on the same level. While we were waiting for our table, we bellied up to two empty seats at the bar. To be fair, I don't know how long those seats had been empty. But I got the sense that they were vacant long enough so that the counter could have already been wiped down in anticipation for another few thirsty souls. Bars can get busy. No qualm there. And I know that these guys were slinging drinks for the entire restaurant. But one constructive criticism would be to encourage the barstaff to at least notice when someone new sits down. No need to drop what you're doing, but just a quick smile and a "Hey! Be with you soon as I can" would have kept the perception on the up and up. I did happen to try a bit of the "audio tour" in order to learn more about the memorabilia. Loved the idea of it--there really are a lot of cool pieces of trivia you can learn about the stuff on display. My issue was that the background rock tunes tended to drown out my phone. Not sure what to suggest here, given that the ambient rock music is part of the allure. Plug an ear while you press your phone tightly to your skull? Or bring your BOSE noise-cancelling headphones if you're really interested in hearing these tidbits of info. :) Bathrooms were very clean and well maintained, as was the rest of the space. And I was having a great time listening to the three-piece band playing old rock and roll covers for an appreciative crowd. For my money, I can't say I'd be able to visit often, but on the whole I'm not at all sorry I spent last evening with some good folks, some tasty food, and some face-melting rock and roll. Give it a shot and see what YOU think. A hui hou!

    (4)
  • Jaime K.

    Hard Rock's food is always the same, that being said, the decor in this restaurant is awesome. I love the river of guitars!

    (3)
  • C M.

    Decent food, good happy hour, and excellent customer service. Marco, Kat, Richard, Ashley, and Darrin (manager) rocked!

    (3)
  • Barry B.

    Cannot go wrong with the Hard Rock! It was today's lunch choice since they leave the volume off on the TV during sports events and play music. The loud mouths who want to scream at the TV go elsewhere. Thank goodness ! Wings and beer..good choice.

    (5)
  • Karen F.

    I received a personal message, an apology, & card from the General Manager! What service! He assured me that my experience wasn't up to their standards & they wanted to give me a chance to try Hard Rock again. Classy! Thank you...& yes, I'll be back!

    (5)
  • Alika M.

    Awesome service... Bernee the hostess was great,& our server Rodrigo, was totally on it... Props to CJ too.

    (5)
  • Deb L.

    Ok food...service good.

    (3)
  • Paul H.

    The place was excellent. Our server was very observant and had very good suggestions on drinks. One of the drinks was a Pickled Tink which was a tropical smoothie blend that was unbelievably good. My date and I both had burgers, the turkey was better than the veggie. We were too stuffed for desert but had second drinks. Decor and music with covered outdoor seating completed the experience! Best place for drinks while in Waikiki for the week.

    (5)
  • bohemian h.

    Went to the new Hard Rock in Waikiki for lunch today. They did a fantastic job on the new building; it looks beautiful. It's on Beachwalk, a block from Lewer's street. Parking is wherever you can find it in Waikiki. (I work in Waikiki so it wasn't an issue for me). But Fort DeRussey is very close by. You enter Hard Rock from the ground floor - through the gift shop (clever) where you can play with the big touch screen that allows you to search rock paraphenalia from HRC all over the world. Going up the stairs to the restaurant you're mesmorized by the "guitar wave" that stretches from the wall, along the entire ceiling, and to the lanai where they have outdoor seating. My colleague and I took a quick tour courtesy of Shane (one of the mgrs) before we chose to eat outside. Over the bar there are two hanging panels of frosted glass that show music videos. They are projected from behind making for a very cool effect. Shane also pointed out the high tech stage that makes this location a "Hard Rock Live" location. When no band is playing it makes for an additional seating area. This was their first meal seating ever, so the place was only about half full. The service was good, the staff very attentive and friendly, and the food was standard Hard Rock fare. We weren't disappointed. We didnt get anything too creative - a plate of nachos and salads. But they were good and we were glad we went. I'm curious to see how it looks at night with the lights.

    (4)
  • Kristina K.

    White Gummy bear shots! All night! We had the nachos, it was huge and pretty good. Also, had the combo appetizer (I forgot what it was called) but it wasn't all that great. It came with buffalo wings, onion rings, 4 taquitos, potato skins and I think that's it....The only good thing from the platter was the taquitos. I'm giving it a 3 star cause our server was awesome for recommending the white gummy bear shots and there was no wait for a table.

    (3)
  • Mark J.

    The first thing I noticed is: where's the trademark guitar outside of the building? is there some kind of code which prevents Hard Rock from placing it on the side of this building? Regardless, a beautiful place, great food, atmosphere etc. just the same people you leave on the mainland are here... I like it, it's just ordinary. Yes, a better location.

    (3)
  • Joson P.

    Went to Hard Rock Cafe Friday night with some friends. There was some kind of battle of the bands (?) event going on so there was an $8 cover. Why eight? Why not seven? Why not nine? Weird. So we walk upstairs and the place is dead. (*Side note: if the place is dead, is it wise/appropriate/good business sense to charge a cover? Encourage, not discourage?) Anyway, for dinner I had the seared ahi. It was a really nice, thick slab of fish. I enjoyed it. It came with a side of rice and some grilled veggies (eggplant, zucchini, onions, peppers). It was delicious, but not $26 dollars delicious. A friend of mine had chicken tenders for $12. The food was good, but overpriced. The decor was pretty neat with a wave of guitars flowing up the wall and across the ceiling. The service was ok, but it seemed to me like everyone employed there was giving off a grouchy vibe. I guess because it was a slow night. I'm not sure how long a place like that can last if their Friday nights are consistently that empty. I probably won't be going back there any time soon, if at all. It seems like more of a place to trap tourists and gouge their wallets.

    (2)
  • Charles C.

    Went to dinner here. Had blast. The wait staff is friendly and will joke around with you. Not stuffy or anything like that at all. Live entertainment was fantastic. I can't remember the duo's name, but the guy played great guitar and had a great voice. The girl was fantastic. Great voice and we had a great time listening!

    (4)
  • Mallory M.

    This is such a perfect spot for the Hard Rock Cafe. The inside is huge! Bottom level is their retail and top is the Bar and Restaurant. Had this VIP pass that a friend gave to me. Dinner for 2, free drinks and a free desert or pupu. Our server was from Australia and was great but forgot about us a little. There was a server that had the table next to us that helped us out and explained to us that he just moved here. We both got the Steak which came with mashed potato and some veggies. Steak was topped with a butter sauce and was actually really good. I couldn't finish it all so I took the rest home for lunch the next day. Ended up getting the creme brule which was okay. It tasted a little burnt and the filling on the bottom was a little rough. We usually love the one from Nordstrom cafe but this one was nothing like that one. :( Over all it was good and can't beat the price FREE. :) Also got a VIP all access pass for next time we come in. The All access pass allows you to by pass the waiting list and a few other things.

    (4)
  • Tobyn F.

    One of the few nice surprises we found in Waikiki. The food was above average and was at an appropriate price. Its hard to hear yourself think because the music is so loud buy I guess that is to be expected.

    (4)
  • Leon L.

    This review is purely for the after party that was held at the Hard Rock Cafe for Common Kings and not the restaurant. We got into the place with out a problem and headed up stairs to the bar. We wait in line like every other patron and watch as everyone around us get served and the bartender repeatedly passing us. This goes on for about 25 minutes as i watched the bartender serve his friends and girls first. My friend brings it up to his attention and he becomes very defensive, all the while still passing us up. We wait another 30 minutes or so, then decide to call the manager. Manager arrives in about 5 minutes and poorly asses the situation stating that it's just business. Tells the bartender to get them what ever they want. We wait another 10 minutes and another bartender comes over and helps up with our drink order. So from entering HRC to getting a drink at the bar it took us over an hour. Something is clearly wrong here. I can honestly say this was the worst service I have ever experienced.

    (1)
  • Amanda R.

    The food was uneventful and expensive for burgers and such. Bar and restaurant is super nice compared to old hard rock... Would recommend for cocktails only. Hostesses and waiters are also very lame. I really don't want my waiter to sit down and be buddy buddy with me. Weird. And it took about five hostesses to try to push two tables together for an 8 top.

    (2)
  • David D.

    Very good food and drinks! Jamie was our server and did a fantastic job. Had very good happy hour drink specials!

    (5)
  • Brandon V.

    Stephanie is the best waitress at the hard rock cafe in honolulu. She will treat you the best. Best waitress I've ever had!!! It's like she could read our mind.

    (5)
  • Dan D.

    Went there and had a 40 minute wait. We saw 4 party's that came in after us get called for dinner. I went up to the front and they said they set our call device off two time and we would have to wait until the next table opens up. Bad service, bad way to handle a customer.

    (1)
  • LIZA S.

    We were attending a birthday party at Jaggermeister showcase Friday, May 20, 2011... we had a good table in front of the stage (awesome bands!) However from the beginning the entire dining room was stifling & unbearably HOT!!!! At first the side doors leading to outside patios were opened but was soon closed due to Hawaii's state law regarding no loud noise/music after 10pm. Now the dining room became a SAUNA!! There were no ceiling fans (only outside patio tables) & no sign of a/c relief. Also the ladies restroom was lacking toilet paper & NO AIR CIRCULATION. We did bring these matters up to the hostess & our server, they ignored us. Food was alright but overpriced, but we know that's Waikiki, being we're locals. They did make good cocktails, we liked the price of drink specials but didn't like how busy the bar was...we waited a long time for our drinks. Now to the upsetting part... our male server did a terrible job in accomodating our party!!! He took our food/drink order, delivered it & then forgot about us!!! We had to flag him down SEVERAL times throughout the night if we wanted service. He delivered our requests & again did the houdini act!!! By now we were very frustrated at our server's unprofessionalism we decided to leave. The birthday honored was very upset! We looked for our server to pay our tab, couldn't find him. Not surprised...we had to look for another server, explained our situation & threatened to walk out without paying our bill if we don't receive our bill IMMEDIATELY!!!!!!!! That server apologized (atleast she had customer service) & said she will find our server right away. Our crappy server finally showed up 10 minutes later trying to blame the bands for his gross negligence. We didn't buy it & told him that we will NOT pay any gratuity!!!! We paid our bill & left. Very disappointed with their service, food & air condition problems!!! The decor inside the rooms were the only thing that was awesome. WILL NOT RETURN---- EVER! !!!!!!!!!!!!!!!!!!!!!

    (1)
  • Philip S.

    Had lunch here when we arrived in Honolulu. If you've been to a Hard Rock before, there are no surprises with the decor or the food...both excellent. What set this one apart for us was the service and incredibly friendly staff. We absolutely LOVED our waitress and wanted to take her home with us. If she ever reads this, we want to say congratulations and good luck on your upcoming wedding in Brazil.

    (4)
  • Elliott T.

    great food, great service. order the surf burger and help the local Access Surf raise money!

    (5)
  • Tara J.

    want to say hi to Pasquel, hope you are well. was here on business, surprised waiter was from my home town! live band, good bbq pork sandwich and nice mojito. Aloha

    (4)
  • Erica A.

    My friends and I went to watch a few bands perform here one night because this new Hard Rock Cafe actually does have rock bands play every now and then. We were really stoked about that. The inside is huge with lots of space to move around. The huge wall of guitars/basses was also really cool. However the service there was TERRIBLE. When we sat at a booth, we were not served or even looked at for nearly 40 minutes. However, listening to the band performing at that time made things bearable. When we finally did get service the waitress was apologetic. Later in the evening, though, we decided to clear the booth so that others could sit down. My friends and I lined up along the side railing in order to still see the bands perform. There was ample room for people to pass between us and the adjacent dining table, about 3 feet of passing space. However, each time a certain waiter (Pascal - spelling?) passed us he would yell for us to move out of the way and make huge arm gestures for us to clear a path...a path that was already clear. No other workers or patrons indicated that they needed any more room but each time this one waiter would pass he would constantly yell at us to clear the way even though we were all lined up along the railing and NOT in the pathway. Again, there was at least 3 feet of space available for him to pass through, a wheelchair could have still passed with no problem. What a horrible experience with the wait-staff. Paying customers should not be subjected to that kind of treatment.

    (1)
  • Tammi S.

    Hard Rock Cafe is one of my favorite places to eat & party in Waikiki! My most recent visit was May 17, 2011. My sister was visiting from the Mainland with a friend & my nieces, and I took them to the Hard Rock Cafe for our farewell dinner. What do I love about Hard Rock Cafe? 1. The food is delicious! There's a wide variety of appetizers, entrees, beverages, there's not a bad choice on the menu! 2. The music & atmosphere - if you're a music fan, or a memoribilia fan or a combination of both, there's plenty to see, hear & enjoy! 3. For my work in the visitor industry, we bring groups here for breakfasts and dinners. The staff rocks the food and friendly service, plenty of good food served fast! Hard Rock Cafe is in a great location in the heart of Waikiki, and a great experience! Rock on!

    (5)
  • Barbra P.

    Salad fresh and good. Steak good. Decor, a class act. Service, odd. Music too loud, lots of tech difficulty. Clump of black shirts standing around at the entrance when restaurant not full, not good. They should be overly attentive to customers instead of waiting to be hailed down. And why doesn't the drink menu have prices? (Plus, bathrooms were not as pristine as the decor was cool. With the black shirts standing around doing nothing one would wonder why the bathrooms weren't spotless.)

    (2)
  • David C.

    15% kama'aina rate makes the place a little more attractive but otherwise, it is what it is. It's good but nothing special. I would like a better parking option other than street parking or that god awful parking in Bank of Hawaii across the street.

    (3)
  • Jenn W.

    Great atmosphere, awesome decor, great music (most of the time), so-so food. The hot wings are a must-have! Yumm! Parking in Waikiki is never fun, though.

    (3)
  • Cat M.

    Ambiance: On the second floor above the retail shop, the restaurant is a nice mix of classic Hard Rock memorabilia and tropical Hawaiian decor. There's a stage for live music on the weekends, and also an outdoor, open air covered seating area. See if you can find the ukulele on the guitar arch in the restaurant! The bar area is a little fancy and reminiscent of the light tunnel at the O'Hare airport with its changing neon colors. Only about 12-15 stools at the bar, but there's a long table right in front of the bar that's fun to sit at if you want to watch sports on the "tvs" (glass screens handing from the ceiling lit from projectors) above the bar. Super clean bathrooms - yeah, I know the place just opened, but its always nice to walk into a restroom that doesn't have a sticky floor and paper towels littered everywhere. Food: Nachos with Pulled Pork - pulled pork was a little dry. i'd recommend getting the nachos without any meat. they make their salsa and guacamole fresh, but the portion size for the sides are a little small if you're planning on sharing. S.O.B. Burger - grilled onions, bacon, jack cheese. they said their burgers are done medium well, so we ordered it medium. it still came out medium well, but ah well, a burger's a burger. not bad... wouldn't go back just to eat it, but it was yum enough that i'd revisit to try another burger! Creme Brulee Dessert Bite - the only thing creme brulee-y about this dessert was the burnt sugar top. underneath was something like a vanilla pudding mixed with sweetened condensed milk - gooey consistency like condensed milk too. turns out i LOVE sweetened condensed milk and ate this dessert up! but it could be too sweet and sticky for those who were expecting a typical creme brulee dessert. Beer: Lots of beer on tap but they didn't have Guinness yet! :( luckily i scored with the last can of Guinness... :) i'll definitely visit in a few weeks; hopefully they have Guinness by then. There was a small insert in the menu featuring Heineken and Heineken Light - pay a little extra and you can get the signature Hard Rock glass with the green bottle. Extensive cocktail menu for those who like their mixed drinks. Tip: Show your Hawaii ID for a 20% Kama'aina discount on food, non-alcoholic beverages, and merchandise. **And be sure to tip off the subtotal before the discount! Also not sure about what their parking situation is because we walked over... will have to check it out next time.

    (4)
  • Gary K.

    The atmosphere is worth an extra star! Otherwise, both the food & the service were unremarkable although not the worst I've seen by far. We had an overworked waiter that wasn't available to take our order for at least 10 minutes but a new waiter jumped in and gave us the best, personalized service anywhere! The new location in Waikiki makes this location a 5-minute walk for most if the hotels, at least in the western half of Waikiki. The menu is not terribly large and the food choices mostly heavy calorie-laden meals - huge hamburgers, steaks, and ribs. They do have an assortment of great salads and smaller sandwiches too but they seem like an afterthought. The restaurant is decorated better than most Hard Rock Cafes I have seen though! I Love the guitar "rainbow" over the entrance. We had live entertainment when we visited and she was an excellent soft rock performer! The store is well stocked with the usual Hard Rock souvenir assortment of jackets, shirts, and pins. I would definitely go here again!

    (4)
  • Tom H.

    Great service from Kristen great food and awesome music.

    (4)

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Map

Opening Hours

  • Mon :8:00 am - 12:00pm

Specialities

  • Takes Reservations : Yes
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Dinner, Late Night
    Parking : Street, Validated
    Bike Parking : Yes
    Wheelchair Accessible : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Touristy
    Noise Level : Loud
    Music : Live
    Good For Dancing : No
    Alcohol : Full Bar
    Happy Hour : Yes
    Best Nights : Fri, Sat, Sun
    Coat Check : No
    Smoking : No
    Outdoor Seating : Yes
    Wi-Fi : Free
    Has TV : Yes
    Waiter Service : Yes
    Drive-Thru : No
    Caters : No

Categories

Burgers

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Hard Rock Café

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