My husband and I have been here several times. It's your typical Chili's. The service is hit or miss. We like to go here on the weekend between government pay days because the restaurant is slower and we get much better service. If it is close to pay day I would advise people to stay away from here because the service will be horrible and your food will come out slow and cold. With that being said we have always enjoyed our food here. Good chips and salsa, margaritas, fajitas, quesadillas, and we love their light and fit menu. We have a few favorite servers who we will request to sit in their section and they always take care of us. We will keep coming back in between pay days for their 2 for $20 special.
(4)
Haley C.
If I could give this place no stars I would. 1. We watched a waiter wipe is face, his nose, his hair, sneeze into his HAND over and over and even called it to managers attention and we STILL saw him do this and proceed to serve people food without washing his hands! Disgusting ! 2. My order was wrong, had to send it back. 3. Food took an ungodly amount of time to get to our table 4. When my friend finally got her food it was COLD! She got tacos and the tortilla was CRUSTY, the avocado was BROWN and the shrimp was COLD. It was so disgusting she didn't want any food after that. 5. My other friend has floating particles in his water. 6. The only reason for the star is the waitress was nice during the whole ordeal. This restaurant is disgusting and I would NEVER set foot in there again. Consider yourself warned !!!!!
(1)
Brittany O.
My husband and I wasn't Chili's for the 2 for $20. The food is OK. Good for eating out on a budget.
(3)
Joe R.
Visited this Chili's on a whim b/c I was craving their tacos. Ended up attempting to park into a tight space (in a VERY dark, unsafe parking lot...) next to a guy driving his precious Corvette. He also decided to double park in their Chili's to-go spots, so yeah.....Merry Christmas? Jerk. Anyways, the food was decent but was cold upon delivery. My molten, fudgy dessert was cold. Well, at least the drinks were cold and the waitress was friendly! LOL!
(3)
Anjelique E.
This place is garbage and I have no idea why we've kept giving them chances. Last time I was here there was LITERALLY a dead bug in my drink and the service has progressively gotten worse and worse. Today we ordered an appetizer that never came out, when we asked about it a completely uninvolved waitress came over and gave us attitude about it. My country fried steak gravy was... Something very un gravy like. They reworked the gravy and sent me some less watery gravy on the side but when you add flour to gravy that's already hot it just sort of creates big balls of flour... So it tasted very much like warm flour. Valid attempt to correct the issue but it wasn't quite delish. The manager was very nice, and our waitress was polite, but apologizing after the fact doesn't make all the problems this place has worth coming back. They gave us a $5 chili buck for our next visit. Again the manager was very nice but too little too late. This place has been falling apart service wise for awhile. Another notable character along our chili adventure was the waiter who brought our food out. He was also very polite and incredibly understanding of my friends frustration with the lack of appetizer appearance... Since my friend got a little heated initially.
(1)
Craig D.
Usually when you step into a Chili's, you know exactly what to expect; this branch of the ubiquitous chain fits almost neatly into the mold; the tables, menus , general layout and assorted table displays call to mind anywhere-America Chili's. The only thing that seemed a bit out of place, is that it seemed a bit sparse on the wall decor compared to the norm. That, and it was near empty at 5:30 PM on a Monday. We were promptly greeted and seated, and our server quickly came to take our drink and appetizer order. Drinks arrived rapidly, and the food arrived in good time. it was hot, tasted good and our orders were all correct. The server (whose name I did not catch) was attentive, without being overly solicitous, and we lacked for nothing. This restaurant is equipped with the table-side tablets that allow you to order additional items, drinks or pay your bill, and we used it to pay our bill once we were wrapping up our meal, which greatly sped us on our way. Around 6:15 PM, when we were leaving the mostly empty restaurant had filled to about half-full, and appeared to be in the opening stages of becoming truly busy, so I'd recommend that diners perhaps opt for an early supper. There were absolutely no issues, but also nothing stood out as spectacular, and I easily say my family and I will be back from time to time to experience the comfort of a known quantity.
(3)
Douglas D.
Stood at the door for 20 minutes and could count 6 open tables while I was standing there. Finally got seated then of course I see a good 5-6 more tables open on my way to my seat. Waitress was nice. Cook sucked. Ordered a Medium steak and it was fully done. So after 30 minute wait to be seated I just didn't complain because I was hungry and didn't want to wait any longer and the waitress was nice. Didn't want to give her a worse night then she is already having working in this shabby place. Unfortunately there is not much to choose from in town but I do recommend to try somewhere else
(1)
Jasmine T.
Horrible. We came in 45 mins before closing and this asshole waitress pouted the whole time. This is life, honey. We left after 30 mins and that's including the time it took to cook our food. She ruined what was supposed to be romantic. All the servers, the hostess and the bartender had crappy attitudes. Every time someone came in you could see them all clucking like hens. If you don't want to serve, don't become a server
(1)
Alberto R.
Nothing special about this location just average does have a full bar and is kid friendly people are nice
(3)
Becky G.
My experience here went something like this: Friday night, had to wait on a table but it only took about 10 minutes. (Score!) Sit down and order appetizers right away while we're waiting on the rest of our dinner party to arrive. About 20 minutes passes and no appetizers but the server brings us some chips and salsa to tide us over. Okay, this makes up for the wait and the fact that he hasn't been by for refills a little bit. 10 more minutes passes and by now the rest of our party is there and we've ordered our food but still don't have our original appetizers. The server gets one refill but doesn't even check on the others. After waiting 40 minutes, one appetizer comes out and it's not even good and about 5 minutes later the other comes out. Great, can I have a refill? Please? Then the food arrives and it's what I expected but I'm still thirsty because I need a refill so eating it isn't all that enjoyable. One person I was with didn't even get the right food he ordered but he liked it so he ate it anyway and another who ordered the 'sizzling' fajitas definitely had no sizzle and they were edible but closer to cold than warm. A shift leader comes over and tells us that the appetizers have been taken off the bill. Cool, thank you. Yes, yes I would like a refill while you're here. We finish our food and we're ready to go but we're waiting on our check because our waiter is nowhere to be found again. I'd be okay with that if they seemed short staffed or where really busy but neither of those seemed to be an issue. At one point, I saw 4 servers standing together chatting. We get the checks, one appetizer is taken off and the other is still on but on the wrong check. *sigh* I explain that I don't want to pay for an appetizer it took 40 minutes to get, especially after I was told it would be taken off. Server goes to get the manager. I speak with the manager and he is really great. He genuinely seems like he cares that our experience (the first at this location,) was sub par and he says he'll see what he can do. When he comes back, he has taken all the food off and we just had to pay for the alcohol. Bottom line: The service sucked, the food was meh (and I always order the same thing because I usually like it a lot,) but Joe the manager was really great. Maybe this is why they weren't as busy as I'd expect them to be on a Friday night. Eventually I might give this Chili's another try but it won't be anytime soon.
(1)
Roderick F.
Another establishment I would give negative stars if I could!! The best thing about this place WAS the bartender, Chris but now that he is gone I will never set foot in this place again!!!! The food is terrible, the service is worse and the staff acts as if they don't want your business. It doesn't matter when you go the staff all seem to have the same attitude. Just sad because I have been to some really good ?Chili's restaurants but this one should be CLOSED!!!
(1)
Michael A.
Place sucked...period. Stay away!
(1)
Marc S.
Avoid this location unless you are only going for drinks, or if you are planning on going to sit at the bar. The waitstaff has no problem displaying their poor attitudes and make no attempt to do anything more than the absolute minimum. I have visited this location several times a year for the last 15 years and each time I leave shaking my head in disgust. The only reason I keep coming back is the fact that I am in the area a month at a time & there are just too few restaurants to avoid it entirely. The last visit, they spilled drinks on several of our party members and didn't seem to really care since their lackluster "oops, sorry" were accompanied with just a few napkins and we had to ask for replacement drinks. When we left there was still glass & liquid covering the floor even though plenty of staff came by & commented on it. Several of our orders were incorrect & by the time we got them, we just boxed them up & took them home because everyone else was finished by then. The bar is the only reason to visit. Go somewhere else to eat !
(1)
Pamela V.
Need to really change up the ribs. They are not tender but the manager is awesome thanks Ashley.
(3)
Allison L.
Not only did the waitress tell us that this was her laat week working here, she was slow. She didnt wear a name tag, the food took a long time. Some random person walks out and tells us that the food will be out in four minutes. Nope, it took more than four
(3)
Christine W.
Just has take out spent way to much for cold food. We where not pleased at all with the quality always seems you get smaller portions with same price when you take out from here.
(1)
J A.
Horrible service. Cold food. Not good.
(1)
Angie S.
If I could rate this place a zero I would. In fact it was closed down for a day or two a few weeks ago by the health department for UNCLEANLINESS. The manager Jamal, has no idea how to serve his customers. This became evident when we asked to speak to him regarding our bill and terrible service and he took 43 minutes to even make it over to our table. This place should be SHUT DOWN. You've been warned. Good Luck.
(1)
Andy O.
The place needs a face lift. They need to stop serving beer on mugs. Needs more beer variety. The only good beer is blue moon and Samuel Adams which are not included in the happy hour. The food was average when compared with ruby Tuesdays and apple bees which are very close to each other (3 min apart). No military discount. Did not honored my free appetizer coupon (I bought a 2 for 20, 3 kids meals and 2 full entries). On the upside my wife did love their fiesta bowl. Will not go back.
(2)
Cate G.
For a restaurant that I am sure everything is pre-packaged, it sure took a long time for our food to come out. Not the best experience.
(1)
Elizabeth G.
Totally regret going here! It was Saturday night, after 9 p.m. and when my husband and I got inside, there was a server, a blond woman, who saw us from the other side of the entry, walked toward us, and kept walking past us to go to clean the glass windows that separated the bar section from the restaurant section. She didn't bother to seat us, or since she would rather clean windows, she didn't get anyone else to seat us, she didn't even trouble herself to greet us. Instead, this server began to clean the windows on the restaurant side. For several minutes, no one came to greet and seat us, and the entire time she was facing us, cleaning the windows, knowing we were standing there waiting to be seated. Finally, someone came from the back of the restaurant to seat us. How funny that that person took us to the booth where that server was still cleaning the window. I was really hoping she was not going to be our server, and thankfully she wasn't. The restaurant was not full, it was mostly empty, yet we didn't see our server for a while after being seated. Finally he comes to the table with several empty drink mugs and greeted us giving us the menus and taking our drink orders. He was actually a good server, had he not been so busy doing things other than serving his customers, his service would have been better. He seemed to be occupied bussing other servers' tables. Everything took longer than it needed to. I had the ribs with fries, my husband had the mixed fajitas. While my husband's fajitas were served hot and fresh, my dinner was quite the opposite. My ribs barely had any meat on them, they didn't taste fresh and they were cold. As if that wasn't enough, they were dry and chewy. The fries, they were luke warm, and appeared to be left over from another order. When are they going to change the oil in the fryer? On to dessert. My husband ordered the cheesecake with strawberry 'topping' and I, the chocolate molten cake with the ice cream on the top. My husband's slice of cheesecake was a little larger than I've seen at other restaurants, with the strawberry squirted on the plate and not placed on the cheesecake. My dessert was supposed to be at least warm, and well it was luke warm, much like my dinner, and the funny thing was that they served it to me on the side of the cake that it was too obvious that there was a chunk of cake missing. Awful dessert choice. Back to that blond server, the window cleaner. Two other tables in front of us belonged to our server, but for whatever reason, the window cleaning server kept watch over those two tables and attended to them and later the table behind us, and again completely ignored us. The manager did the same by asking the table behind us and in front of us how everything was, but not us. He put a lot of attention to the table that arrived a while after us, and did part of our server's job with that table, passing by us a few times but never once asking us if we needed anything or if our food was alright. Seriously, I believe the blond window cleaner is racist and possibly the manager, but it was clearly more evident in the server. Quality control (food): big fat 0 Service: 0/10 Food: 0/10 Friendliness of the staff: 0/10 Chili's management: big fat 0 Awful "restaurant" will NOT be back hope it goes out of business very soon!
(1)
Liz J.
If there was a way to give this establishment negative stars, I would. My boyfriend and I decided to eat here on a Sunday morning, not long after they opened. We arrived around 1130 and spent less than half an hour there. To start with with, he ordered the skillet queso and I ordered a cup of chicken and chile soup. Typically, when we've dined at Chili's, the queso has been thick and sizzling, but this was a thin, sad, on the brink of being cold skillet. My soup was barely tepid, which is absolutely unacceptable for a place that had only been open for half an hour. We both ordered burgers for entrees, my boyfriend requesting no onions on his. When we received them, the limp piles of fries were hardly fresh from the fryer and there were onions on his burger. This might have been acceptable had the place been busy in any way, but there was only one other group of two in the restaurant while we were there and they were being served by someone else. We will not eat here again unless there is absolutely no other option and we will definitely not be recommending this place to anyone.
(1)
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Address :623 W Oglethorpe Hwy
Hinesville, GA, 31313
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dessert Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Has TV : Yes Waiter Service : Yes Caters : No
Danielle T.
My husband and I have been here several times. It's your typical Chili's. The service is hit or miss. We like to go here on the weekend between government pay days because the restaurant is slower and we get much better service. If it is close to pay day I would advise people to stay away from here because the service will be horrible and your food will come out slow and cold. With that being said we have always enjoyed our food here. Good chips and salsa, margaritas, fajitas, quesadillas, and we love their light and fit menu. We have a few favorite servers who we will request to sit in their section and they always take care of us. We will keep coming back in between pay days for their 2 for $20 special.
(4)Haley C.
If I could give this place no stars I would. 1. We watched a waiter wipe is face, his nose, his hair, sneeze into his HAND over and over and even called it to managers attention and we STILL saw him do this and proceed to serve people food without washing his hands! Disgusting ! 2. My order was wrong, had to send it back. 3. Food took an ungodly amount of time to get to our table 4. When my friend finally got her food it was COLD! She got tacos and the tortilla was CRUSTY, the avocado was BROWN and the shrimp was COLD. It was so disgusting she didn't want any food after that. 5. My other friend has floating particles in his water. 6. The only reason for the star is the waitress was nice during the whole ordeal. This restaurant is disgusting and I would NEVER set foot in there again. Consider yourself warned !!!!!
(1)Brittany O.
My husband and I wasn't Chili's for the 2 for $20. The food is OK. Good for eating out on a budget.
(3)Joe R.
Visited this Chili's on a whim b/c I was craving their tacos. Ended up attempting to park into a tight space (in a VERY dark, unsafe parking lot...) next to a guy driving his precious Corvette. He also decided to double park in their Chili's to-go spots, so yeah.....Merry Christmas? Jerk. Anyways, the food was decent but was cold upon delivery. My molten, fudgy dessert was cold. Well, at least the drinks were cold and the waitress was friendly! LOL!
(3)Anjelique E.
This place is garbage and I have no idea why we've kept giving them chances. Last time I was here there was LITERALLY a dead bug in my drink and the service has progressively gotten worse and worse. Today we ordered an appetizer that never came out, when we asked about it a completely uninvolved waitress came over and gave us attitude about it. My country fried steak gravy was... Something very un gravy like. They reworked the gravy and sent me some less watery gravy on the side but when you add flour to gravy that's already hot it just sort of creates big balls of flour... So it tasted very much like warm flour. Valid attempt to correct the issue but it wasn't quite delish. The manager was very nice, and our waitress was polite, but apologizing after the fact doesn't make all the problems this place has worth coming back. They gave us a $5 chili buck for our next visit. Again the manager was very nice but too little too late. This place has been falling apart service wise for awhile. Another notable character along our chili adventure was the waiter who brought our food out. He was also very polite and incredibly understanding of my friends frustration with the lack of appetizer appearance... Since my friend got a little heated initially.
(1)Craig D.
Usually when you step into a Chili's, you know exactly what to expect; this branch of the ubiquitous chain fits almost neatly into the mold; the tables, menus , general layout and assorted table displays call to mind anywhere-America Chili's. The only thing that seemed a bit out of place, is that it seemed a bit sparse on the wall decor compared to the norm. That, and it was near empty at 5:30 PM on a Monday. We were promptly greeted and seated, and our server quickly came to take our drink and appetizer order. Drinks arrived rapidly, and the food arrived in good time. it was hot, tasted good and our orders were all correct. The server (whose name I did not catch) was attentive, without being overly solicitous, and we lacked for nothing. This restaurant is equipped with the table-side tablets that allow you to order additional items, drinks or pay your bill, and we used it to pay our bill once we were wrapping up our meal, which greatly sped us on our way. Around 6:15 PM, when we were leaving the mostly empty restaurant had filled to about half-full, and appeared to be in the opening stages of becoming truly busy, so I'd recommend that diners perhaps opt for an early supper. There were absolutely no issues, but also nothing stood out as spectacular, and I easily say my family and I will be back from time to time to experience the comfort of a known quantity.
(3)Douglas D.
Stood at the door for 20 minutes and could count 6 open tables while I was standing there. Finally got seated then of course I see a good 5-6 more tables open on my way to my seat. Waitress was nice. Cook sucked. Ordered a Medium steak and it was fully done. So after 30 minute wait to be seated I just didn't complain because I was hungry and didn't want to wait any longer and the waitress was nice. Didn't want to give her a worse night then she is already having working in this shabby place. Unfortunately there is not much to choose from in town but I do recommend to try somewhere else
(1)Jasmine T.
Horrible. We came in 45 mins before closing and this asshole waitress pouted the whole time. This is life, honey. We left after 30 mins and that's including the time it took to cook our food. She ruined what was supposed to be romantic. All the servers, the hostess and the bartender had crappy attitudes. Every time someone came in you could see them all clucking like hens. If you don't want to serve, don't become a server
(1)Alberto R.
Nothing special about this location just average does have a full bar and is kid friendly people are nice
(3)Becky G.
My experience here went something like this: Friday night, had to wait on a table but it only took about 10 minutes. (Score!) Sit down and order appetizers right away while we're waiting on the rest of our dinner party to arrive. About 20 minutes passes and no appetizers but the server brings us some chips and salsa to tide us over. Okay, this makes up for the wait and the fact that he hasn't been by for refills a little bit. 10 more minutes passes and by now the rest of our party is there and we've ordered our food but still don't have our original appetizers. The server gets one refill but doesn't even check on the others. After waiting 40 minutes, one appetizer comes out and it's not even good and about 5 minutes later the other comes out. Great, can I have a refill? Please? Then the food arrives and it's what I expected but I'm still thirsty because I need a refill so eating it isn't all that enjoyable. One person I was with didn't even get the right food he ordered but he liked it so he ate it anyway and another who ordered the 'sizzling' fajitas definitely had no sizzle and they were edible but closer to cold than warm. A shift leader comes over and tells us that the appetizers have been taken off the bill. Cool, thank you. Yes, yes I would like a refill while you're here. We finish our food and we're ready to go but we're waiting on our check because our waiter is nowhere to be found again. I'd be okay with that if they seemed short staffed or where really busy but neither of those seemed to be an issue. At one point, I saw 4 servers standing together chatting. We get the checks, one appetizer is taken off and the other is still on but on the wrong check. *sigh* I explain that I don't want to pay for an appetizer it took 40 minutes to get, especially after I was told it would be taken off. Server goes to get the manager. I speak with the manager and he is really great. He genuinely seems like he cares that our experience (the first at this location,) was sub par and he says he'll see what he can do. When he comes back, he has taken all the food off and we just had to pay for the alcohol. Bottom line: The service sucked, the food was meh (and I always order the same thing because I usually like it a lot,) but Joe the manager was really great. Maybe this is why they weren't as busy as I'd expect them to be on a Friday night. Eventually I might give this Chili's another try but it won't be anytime soon.
(1)Roderick F.
Another establishment I would give negative stars if I could!! The best thing about this place WAS the bartender, Chris but now that he is gone I will never set foot in this place again!!!! The food is terrible, the service is worse and the staff acts as if they don't want your business. It doesn't matter when you go the staff all seem to have the same attitude. Just sad because I have been to some really good ?Chili's restaurants but this one should be CLOSED!!!
(1)Michael A.
Place sucked...period. Stay away!
(1)Marc S.
Avoid this location unless you are only going for drinks, or if you are planning on going to sit at the bar. The waitstaff has no problem displaying their poor attitudes and make no attempt to do anything more than the absolute minimum. I have visited this location several times a year for the last 15 years and each time I leave shaking my head in disgust. The only reason I keep coming back is the fact that I am in the area a month at a time & there are just too few restaurants to avoid it entirely. The last visit, they spilled drinks on several of our party members and didn't seem to really care since their lackluster "oops, sorry" were accompanied with just a few napkins and we had to ask for replacement drinks. When we left there was still glass & liquid covering the floor even though plenty of staff came by & commented on it. Several of our orders were incorrect & by the time we got them, we just boxed them up & took them home because everyone else was finished by then. The bar is the only reason to visit. Go somewhere else to eat !
(1)Pamela V.
Need to really change up the ribs. They are not tender but the manager is awesome thanks Ashley.
(3)Allison L.
Not only did the waitress tell us that this was her laat week working here, she was slow. She didnt wear a name tag, the food took a long time. Some random person walks out and tells us that the food will be out in four minutes. Nope, it took more than four
(3)Christine W.
Just has take out spent way to much for cold food. We where not pleased at all with the quality always seems you get smaller portions with same price when you take out from here.
(1)J A.
Horrible service. Cold food. Not good.
(1)Angie S.
If I could rate this place a zero I would. In fact it was closed down for a day or two a few weeks ago by the health department for UNCLEANLINESS. The manager Jamal, has no idea how to serve his customers. This became evident when we asked to speak to him regarding our bill and terrible service and he took 43 minutes to even make it over to our table. This place should be SHUT DOWN. You've been warned. Good Luck.
(1)Andy O.
The place needs a face lift. They need to stop serving beer on mugs. Needs more beer variety. The only good beer is blue moon and Samuel Adams which are not included in the happy hour. The food was average when compared with ruby Tuesdays and apple bees which are very close to each other (3 min apart). No military discount. Did not honored my free appetizer coupon (I bought a 2 for 20, 3 kids meals and 2 full entries). On the upside my wife did love their fiesta bowl. Will not go back.
(2)Cate G.
For a restaurant that I am sure everything is pre-packaged, it sure took a long time for our food to come out. Not the best experience.
(1)Elizabeth G.
Totally regret going here! It was Saturday night, after 9 p.m. and when my husband and I got inside, there was a server, a blond woman, who saw us from the other side of the entry, walked toward us, and kept walking past us to go to clean the glass windows that separated the bar section from the restaurant section. She didn't bother to seat us, or since she would rather clean windows, she didn't get anyone else to seat us, she didn't even trouble herself to greet us. Instead, this server began to clean the windows on the restaurant side. For several minutes, no one came to greet and seat us, and the entire time she was facing us, cleaning the windows, knowing we were standing there waiting to be seated. Finally, someone came from the back of the restaurant to seat us. How funny that that person took us to the booth where that server was still cleaning the window. I was really hoping she was not going to be our server, and thankfully she wasn't. The restaurant was not full, it was mostly empty, yet we didn't see our server for a while after being seated. Finally he comes to the table with several empty drink mugs and greeted us giving us the menus and taking our drink orders. He was actually a good server, had he not been so busy doing things other than serving his customers, his service would have been better. He seemed to be occupied bussing other servers' tables. Everything took longer than it needed to. I had the ribs with fries, my husband had the mixed fajitas. While my husband's fajitas were served hot and fresh, my dinner was quite the opposite. My ribs barely had any meat on them, they didn't taste fresh and they were cold. As if that wasn't enough, they were dry and chewy. The fries, they were luke warm, and appeared to be left over from another order. When are they going to change the oil in the fryer? On to dessert. My husband ordered the cheesecake with strawberry 'topping' and I, the chocolate molten cake with the ice cream on the top. My husband's slice of cheesecake was a little larger than I've seen at other restaurants, with the strawberry squirted on the plate and not placed on the cheesecake. My dessert was supposed to be at least warm, and well it was luke warm, much like my dinner, and the funny thing was that they served it to me on the side of the cake that it was too obvious that there was a chunk of cake missing. Awful dessert choice. Back to that blond server, the window cleaner. Two other tables in front of us belonged to our server, but for whatever reason, the window cleaning server kept watch over those two tables and attended to them and later the table behind us, and again completely ignored us. The manager did the same by asking the table behind us and in front of us how everything was, but not us. He put a lot of attention to the table that arrived a while after us, and did part of our server's job with that table, passing by us a few times but never once asking us if we needed anything or if our food was alright. Seriously, I believe the blond window cleaner is racist and possibly the manager, but it was clearly more evident in the server. Quality control (food): big fat 0 Service: 0/10 Food: 0/10 Friendliness of the staff: 0/10 Chili's management: big fat 0 Awful "restaurant" will NOT be back hope it goes out of business very soon!
(1)Liz J.
If there was a way to give this establishment negative stars, I would. My boyfriend and I decided to eat here on a Sunday morning, not long after they opened. We arrived around 1130 and spent less than half an hour there. To start with with, he ordered the skillet queso and I ordered a cup of chicken and chile soup. Typically, when we've dined at Chili's, the queso has been thick and sizzling, but this was a thin, sad, on the brink of being cold skillet. My soup was barely tepid, which is absolutely unacceptable for a place that had only been open for half an hour. We both ordered burgers for entrees, my boyfriend requesting no onions on his. When we received them, the limp piles of fries were hardly fresh from the fryer and there were onions on his burger. This might have been acceptable had the place been busy in any way, but there was only one other group of two in the restaurant while we were there and they were being served by someone else. We will not eat here again unless there is absolutely no other option and we will definitely not be recommending this place to anyone.
(1)