It's a Chilis and it didnt disappoint. The food is always reasonable, and we got the new $35 meal thing (App, 2 meals, 2 margaritas, and dessert). Service was reasonably fast, and the food was good. It was a last minute, late night dinner run and wasnt a bad choice.
(4)
Kate C.
My server was stoned, tons of loud & trashy people. The food is Chilis, but the environment, like so many other things in Pensacola, is crap.
(2)
Dustin M.
This is a good chilis. The food is consistent every time I have been here and the bartenders are friendly. I always suggest this place when my wife asks to go out to eat. I have yet to have a bad experience here and will continue to frequent this location.
(5)
Mari G.
Stars are only for the service we had. We were in a hurry to get somewhere on time and the waiter really helped us out. It was a very slow time for them, which helped us out. The food wasn't extraordinary, but pretty decent.
(3)
Mary A.
I tried the new Santa Fe chicken quesadilla, it just ok. I thought for sure it would have some spicy kick; I was wrong. It was rather bland. My husband had the flatbread and was very pleased with it and would certainly have it again! Now for the new computer on the table...well what a treat to check out at the table! Yeah! BUT to many people don' t have a conversation at the table, as it is. I think this will erode interaction even further! Our waitress had not seen it used before and was impressed with it except wondered if this was going to take away her job. Good point on her part??!!
(3)
Krystle M.
If I could give it less stars I would! My husband and I went on a double date to this location with our Best friends last night and it was horrible. We sat at a table close to the bar and it was so loud! When we walked in we asked to be seated on the other side that's a little quieter but our waitress (who also hosted us) said there were no tables available. We arrived about 9pm... late dinner. The service was awful. Took 20 minutes to get our drink order, then once we had our drinks she never came back until she put our dinner plates down. Someone else brought our appetizers to the table. But we sat there so long with no service I had to gather our 4 drink glasses 2xs and take them to the bar to be re filled. Once she finally did come out with our food, an hr later.. While putting the plates on the table, she picked up my garlic bread off the actual serving tray (NOT ON A PLATE!) AND WITH HER HANDS REACHED OVER MY HUSBAND AND PUT IT ON MY PLATE. NO GLOVES! It was appalling! Our food was cold but the plates where scorching hot to the touch and pasta looked dry. Obviously it all had been sitting under a heat lamp. I asked bar tender for a manager. Explained what was going on and he said he would take care of the food and our bill. Bar tender offered a bowl of soup while I waited for my meal to be remade. Manager brought out a new plate of food a little later. Waitress came to the table short time after and did apologize, but also stated she has never had a complaint before. Finished eating and by this point the bar tender noticed our glasses empty again so he brought us a pitcher of tea for the table since the waitress never came back to check on us again until she delivered our check. Manager didn't take care of anything on our bill. Knocked $4 off.. wow! Probably won't be back and we eat at this location once a week. Left waitress no tip, gave bar tender 10bucks. He was amazing!
(1)
Mike H.
This is your standard chain restaurant with all its bells and whistles. In fact this location was debuting a tablet at the table through which one could order drinks and pay the bill. It seemed somewhat lame. Our waitress was friendly, but the service was painfully slow, and the food was very slow to come out. She would disappear for long stretches, and we were constantly trying to flag her down. When my soup finally came out, it was cold and had to be sent back. The whole operation took a long time, and we had been seated for over 30 minutes before any food hit our table. I know it's a chain restaurant, but I feel like it could have been better. For the money, it definitely could have been better.
(2)
Stephanie B.
I've been here several times and have had good experiences. The staff has always been friendly. On one occasion my burger was undercooked but they took care of it by making a new one which was fine. We have also ordered to-go and they always have everything correct on the order which is nice.
(4)
Shane W.
Not the best in the franchise. I walked here why my car I getting fixed and it was pouring down rain. Showed up about 20 minutes before opening and was rudely told that I have to wait out in the rain and If I want to go somewhere else that fine. Food was not all that good and service is to be desired. When I asked to speak to manager I was told they are busy and door shut in my face. Will avoid this place from here on out.
(2)
Tony R.
Thank god I love Chili's food. This Chili's isn't the best of the franchise's locations, and I think that I'll drive that extra few miles to get to a different one next time. It was a Tuesday night, and although it was semi-filled, I felt like we got "We got way too many people in here" service. One person finished her drink, said "I'm going to smoke, get me a refill when he comes back", and then came back to an empty glass. Not because we had forgotten, but because we hadn't seen him. Then he forgot the drink she had and she happily slurped down a different drink. Typical delicious Chili's food, though, so it's up to you, but I say avoid this one.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Quiet Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes
Tony H.
It's a Chilis and it didnt disappoint. The food is always reasonable, and we got the new $35 meal thing (App, 2 meals, 2 margaritas, and dessert). Service was reasonably fast, and the food was good. It was a last minute, late night dinner run and wasnt a bad choice.
(4)Kate C.
My server was stoned, tons of loud & trashy people. The food is Chilis, but the environment, like so many other things in Pensacola, is crap.
(2)Dustin M.
This is a good chilis. The food is consistent every time I have been here and the bartenders are friendly. I always suggest this place when my wife asks to go out to eat. I have yet to have a bad experience here and will continue to frequent this location.
(5)Mari G.
Stars are only for the service we had. We were in a hurry to get somewhere on time and the waiter really helped us out. It was a very slow time for them, which helped us out. The food wasn't extraordinary, but pretty decent.
(3)Mary A.
I tried the new Santa Fe chicken quesadilla, it just ok. I thought for sure it would have some spicy kick; I was wrong. It was rather bland. My husband had the flatbread and was very pleased with it and would certainly have it again! Now for the new computer on the table...well what a treat to check out at the table! Yeah! BUT to many people don' t have a conversation at the table, as it is. I think this will erode interaction even further! Our waitress had not seen it used before and was impressed with it except wondered if this was going to take away her job. Good point on her part??!!
(3)Krystle M.
If I could give it less stars I would! My husband and I went on a double date to this location with our Best friends last night and it was horrible. We sat at a table close to the bar and it was so loud! When we walked in we asked to be seated on the other side that's a little quieter but our waitress (who also hosted us) said there were no tables available. We arrived about 9pm... late dinner. The service was awful. Took 20 minutes to get our drink order, then once we had our drinks she never came back until she put our dinner plates down. Someone else brought our appetizers to the table. But we sat there so long with no service I had to gather our 4 drink glasses 2xs and take them to the bar to be re filled. Once she finally did come out with our food, an hr later.. While putting the plates on the table, she picked up my garlic bread off the actual serving tray (NOT ON A PLATE!) AND WITH HER HANDS REACHED OVER MY HUSBAND AND PUT IT ON MY PLATE. NO GLOVES! It was appalling! Our food was cold but the plates where scorching hot to the touch and pasta looked dry. Obviously it all had been sitting under a heat lamp. I asked bar tender for a manager. Explained what was going on and he said he would take care of the food and our bill. Bar tender offered a bowl of soup while I waited for my meal to be remade. Manager brought out a new plate of food a little later. Waitress came to the table short time after and did apologize, but also stated she has never had a complaint before. Finished eating and by this point the bar tender noticed our glasses empty again so he brought us a pitcher of tea for the table since the waitress never came back to check on us again until she delivered our check. Manager didn't take care of anything on our bill. Knocked $4 off.. wow! Probably won't be back and we eat at this location once a week. Left waitress no tip, gave bar tender 10bucks. He was amazing!
(1)Mike H.
This is your standard chain restaurant with all its bells and whistles. In fact this location was debuting a tablet at the table through which one could order drinks and pay the bill. It seemed somewhat lame. Our waitress was friendly, but the service was painfully slow, and the food was very slow to come out. She would disappear for long stretches, and we were constantly trying to flag her down. When my soup finally came out, it was cold and had to be sent back. The whole operation took a long time, and we had been seated for over 30 minutes before any food hit our table. I know it's a chain restaurant, but I feel like it could have been better. For the money, it definitely could have been better.
(2)Stephanie B.
I've been here several times and have had good experiences. The staff has always been friendly. On one occasion my burger was undercooked but they took care of it by making a new one which was fine. We have also ordered to-go and they always have everything correct on the order which is nice.
(4)Shane W.
Not the best in the franchise. I walked here why my car I getting fixed and it was pouring down rain. Showed up about 20 minutes before opening and was rudely told that I have to wait out in the rain and If I want to go somewhere else that fine. Food was not all that good and service is to be desired. When I asked to speak to manager I was told they are busy and door shut in my face. Will avoid this place from here on out.
(2)Tony R.
Thank god I love Chili's food. This Chili's isn't the best of the franchise's locations, and I think that I'll drive that extra few miles to get to a different one next time. It was a Tuesday night, and although it was semi-filled, I felt like we got "We got way too many people in here" service. One person finished her drink, said "I'm going to smoke, get me a refill when he comes back", and then came back to an empty glass. Not because we had forgotten, but because we hadn't seen him. Then he forgot the drink she had and she happily slurped down a different drink. Typical delicious Chili's food, though, so it's up to you, but I say avoid this one.
(2)Cole Y.
Very Clean and the food wasn't bad
(3)