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Name: Hard Rock Café
Address: 6050 Universal Blvd., Orlando, FL, 32819
Telephone: (407) 351-7625
Price range: Under $11
Rating: 3.57

Hard Rock Café

6050 Universal Blvd., Orlando, FL, 32819

(407) 351-7625
Store is closed

Hard Rock Café Menu

Starters

Jumbo Combo

Hard Rock Nachos

Hickory Smoked Chicken Wings

Potato Skins

Tupelo Chicken Tenders

Balsamic Tomato Bruschetta

Hrc Chicken Lettuce Wraps
Salads

Honey-citrus Grilled Chicken Salad

Haystack Chicken Salad

Caesar Salad

Cobb Salad

The "anti-cobb" Salad

Greek Salad
Entrees

New York Strip Steak

Famous Fajitas

Grilled Sirloin Steak

Twisted Mac Chicken & Cheese

Grilled Chicken Marsala

Grilled Wild Alaskan Sockeye Salmon

Grilled Mediterranean Shrimp Pasta

Grilled Lemon Caper Chicken

Open-faced Sirloin Sandwich

Local Daily Specials
Legendary Burgers

Legendary 10 Oz. Burger

S.o.b. Burger

Hickory Bbq Bacon Cheeseburger

The Big Cheese

Red White & Blue Burger

Mushroom & Swiss Burger

California Burger

Veggie Leggie

Turkey Burger

Local Legendary

Classic 6 Oz. Burger
Sandwiches

Hickory-smoked Pulled-pork Sandwich

Honey-mustard Grilled Chicken Sandwich

Bbq Pulled Chicken Sandwich

Blackened Fish Of The Day Sandwich

Grilled Veggie Sandwich

California Chicken Club Sandwich
Smokehouse

Hickory-smoked Bar-b-que Combo

Hickory-smoked Bar-b-que Chicken

Hickory-smoked Bar-b-que Ribs
Sides

Twisted Mac & Cheese

Seasonal Veggie

French Fries

Grilled Shrimp Skewer

White Cheddar Smashed Potatoes

Grilled Ratatouille

Garlic Toast

Side House Salad

Side Caesar Salad

Hand-breaded Onion Rings

Confetti Rice

Romano Parsley Pasta
Desserts

Bites

Chocolate Mousse Bite

Strawberry Cheesecake Bite

Creme Brulee Bite

Chocolate Peanut Butter Pie Bite

Ben & Jerry's Ice Cream

Fresh Apple Cobbler

Hot Fudge Brownie

Hrc Bakers Choice

Sinful Hot Fudge Sundae

Thick Shakes

Fresh Seasonal Berries

Healthy Meal suggestions for Hard Rock Café

Starters

Jumbo Combo [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hard Rock Nachos [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hickory Smoked Chicken Wings [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Potato Skins [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Tupelo Chicken Tenders [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Balsamic Tomato Bruschetta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hrc Chicken Lettuce Wraps [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Salads

Honey-citrus Grilled Chicken Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Haystack Chicken Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Cobb Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The "anti-cobb" Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Greek Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Entrees

New York Strip Steak [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Famous Fajitas [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Sirloin Steak [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Twisted Mac Chicken & Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Chicken Marsala [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Wild Alaskan Sockeye Salmon [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Mediterranean Shrimp Pasta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Lemon Caper Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Open-faced Sirloin Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Local Daily Specials [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Legendary Burgers

Legendary 10 Oz. Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

S.o.b. Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hickory Bbq Bacon Cheeseburger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

The Big Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Red White & Blue Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Mushroom & Swiss Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

California Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Veggie Leggie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Turkey Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Local Legendary [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Classic 6 Oz. Burger [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sandwiches

Hickory-smoked Pulled-pork Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Honey-mustard Grilled Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Bbq Pulled Chicken Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Blackened Fish Of The Day Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Veggie Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

California Chicken Club Sandwich [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Smokehouse

Hickory-smoked Bar-b-que Combo [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hickory-smoked Bar-b-que Chicken [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hickory-smoked Bar-b-que Ribs [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Sides

Twisted Mac & Cheese [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Seasonal Veggie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

French Fries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Shrimp Skewer [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

White Cheddar Smashed Potatoes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Grilled Ratatouille [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Garlic Toast [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side House Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Side Caesar Salad [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hand-breaded Onion Rings [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Confetti Rice [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Romano Parsley Pasta [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]
Desserts

Bites [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Mousse Bite [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Strawberry Cheesecake Bite [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Creme Brulee Bite [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Chocolate Peanut Butter Pie Bite [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Ben & Jerry's Ice Cream [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fresh Apple Cobbler [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hot Fudge Brownie [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Hrc Bakers Choice [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Sinful Hot Fudge Sundae [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Thick Shakes [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Fresh Seasonal Berries [ Carbohydrates (ms): 0, Sodium (s): 0, Saturated Fat (ms) : 0, Calories: 0, Sugar (ms): 0 ]

Visit below restaurant in Orlando for healthy meals suggestion.

KFC ( 4863 W Colonial Dr )

Visit below restaurant in Orlando for healthy meals suggestion.

KFC ( 4863 W Colonial Dr )

Write An Anonymous Review

David C.

Normally I would give it "3" stars, BUT because it is the best place to go to lunch at Universal it get's a "4". It is reasonable and if you share it becomes very reasonable, actually cheaper and healthier than eating in the parks. The service was surprisingly great and very attentive. The restaurant is so huge, that you don't have to wait long for a seat. great service. I recommend the following: ... Cobb salad - good for 2 and the bacon has a real interesting taste to it. The dressings could have been a little better ... Uncobb salad - a bit fruity, but nice on a hot day ... Potato skins - awesomely tasty, because they are fried:( ... Kids chicken - some of the best tenders around and the fries are great ... Kids Mac - really well done, homemade, not out of the box If you have the hopper pass this is the ideal spot to eat a decent meal. Very fast and as packed as it was, our waitress Chris was fantastic. BONUS: they have this crazy touch screen wall where you can interact with rock and roll memorabilia. It is a great place to keep the kids busy while you are waiting for food.
(4)
Nicole W.

The illuminated, neon red sign featuring Hard Rock Cafe should should start to give you a glimpse into what you're about to experience. Inside, your focus is immediately drawn to the life-size spinning pink Cadillac in the center of the main dining room. Woven stair cases, an eclectic array of signed band memorabilia and heart pumping music is everything your senses take in before you start to devour. Smaller rooms are more dimly lit, but make it more intimate. Food is large in portion - had the goat cheese chicken salad sandwich. The tartness of cranberries is nicely paired with the bits of dill. Only disappointment was the strong goat cheese was not evenly distributed. Overall, if you're looking to feel like a 'rock star' this is your place.
(4)
Jerry A.

This is a must see. They have so much memorabilia there, it may as well be a museum! Food and service were excellent.
(5)
Edward W.

This is the biggest hard rock. You come here for memoriblia, the drinks and the burgers. The interactive rock'n roll wall is cool. Skip the chicken masala.
(4)
Kunal M.

We went here for a private event. This is the largest hard rock in the world. The food served was mostly bar food and a bit above average, but it is in Universal and the 2 floors are packed with guests. We had a live music band and a few free drinks included. so i guess it was fun. the main attraction was photo wall with stars like Britney spears and others years back before becoming famous. in general its a great area to be with kids. however i reviewed this only based on our event. the food included mac and cheese, breads, wings, tenders, sliders and a few assorted salads, dessert was brownies (tasted horrible) and cheesecake lollipops, (pretty good). the popular drink was Malibu and pineapple which suited the warm weather in universal village that day.
(3)
Erin W.

Great place for a good meal after a day at Universal!
(5)
Annette P.

A marquis restaurant. ...should have a marqui experience. .....We didn't get it here.....Just mediocre food....decent service. ...and a inflated bill
(2)
David M.

It is not easy to review the Hard Rock Cafe. The staff is always engaging without being invasive (well, unless you let them know that it is your birthday because then they will share that information with the planet). The decor is awesome if you have any interest in music (and I will forego describing it because if you are reading this and you do not know about the Hard Rock's decor, you are probably reclusive so you really do need to get out more). The food looks great. All of these aspects of the Hard Rock merit five stars. So why a two star review? After visiting the Hard Rock Cafe earlier today, I agonized over my rating for several hours before I actually sat down to type this. I really wanted the experience to be better but ultimately, the food was just OK--uninspired and rather tasteless from my perspective--and the service was extraordinarily slow, so slow that my companion really wanted to leave before our appetizer arrived twenty-five minutes after placed our order. We did not leave but neither were we happy with what we experienced. We started with an order of bruschetta. I ordered the Veggie Leggie, a veggie burger and portobello sandwich that included grilled red pepper and zucchini. My companion ordered the Red White and Blue burger, a hamburger served with blue cheese and a spicy ketchup. As mentioned, we waited 25 minutes for our appetizer. It was tasty but not so special that it should have taken nearly half an hour to reach our table. Five pieces of thinly sliced baguette toasted and then covered in chopped tomato, freshly shaved Parmesan cheese and drizzled with olive oil. Very tasty but fundamentally pedestrian. More importantly, it was not large enough to keep my companion and I occupied for the additional 25 minutes that we had to wait for our entrees. My Veggie Leggie was very large. From a volume perspective, it was impressive, but not so impressive that it was worth the $15 price tag. From a taste perspective . . . . well, it had no taste. I ate it. I cannot even say that I hated it because there was nothing memorable to taste. I needed fuel and I got it, along with fries which were heavy but similarly tasteless. My companion received his burger and it was also impressively large and overpriced. (It was also very dry and bore greater semblance to another organic material that is neither edible nor appetizing but which I will leave unnamed. If you use your imagination I am sure you will figure it out.) I really want to like the Hard Rock but I just can't and, after visiting about half a dozen times over the past decade, each time with the same result, my companion and I have decided to stop trying to like it. It just is not the right place for us.
(2)
Scott C.

We were at Universal Studios for my fiance's birthday, went to the Hard Rock Cafe for dinner, and the Cafe picked up the entire bill for her birthday, even giving her a free sundae for dessert. We had an outstanding time which was capped off by a tour of the VIP lounge. If the price was a little more reasonable, we'd be doing this more often. Definite Rock Star treatment for her birthday. Major kudos to the staff.
(5)
Real M.

As a disclaimer, I am not a big fan of Hard Rock Cafe so me giving it 3 stars is basically saying this is the best Hard Rock I have been to. This is the biggest Hard Rock in the World (according to the waiter) and I am not going to argue because it took us a while to walk to our table. The menu is pretty much the same you will find at any Hard Rock, overpriced everything. It's not that the food is bad, but it's just so overpriced. They don't really have an appetizer for under 10 dollars, it's crazy. The service was a little slow but very good when he was at our table. We had to split the check 5 ways and he didn't complain or even give us a dirty look which is rare. The memorabilia in this place is pretty impressive as well. All in all, pretty much exactly what you would expect at a Hard Rock, typical food, high prices, lots of music, just in a much larger setting.
(3)
Rob W.

I have to say I like this place. The food is generic and over priced at $15.00 for a burger, but it is still a lot of fun. You can enjoy yourself just as much by skipping the meal and just having a drink at the bar.
(3)
JS A.

Fun Atmosphere, really good food. Didn't like the selling of pictures that they force you to take when you get in, kinda obnoxious
(4)
Jackie T.

We stopped at Hard Rock for 1 drink before the Blue Man Group show as we intended to do a little bar hopping but we were having such a great time that we just stayed there until the show started. Our server at the bar, Kit Kat, was awesome...so personable. She found out that I'm a huge Michael Jackson fan so she arranged for them to play "Thriller" and have about 4 people in the staff dance to it which absolutely made my night. Although we didn't get any food, she was a lot of fun and made our experience exceptional so I give them 5 stars.
(5)
HOLLY d.

The atmosphere was set up for success! The martini was delicious but the food was just ok! Only average at best but the waitress was great! Note: They make you park like your going in Universal studio's amusement park so be prepared to walk over a mile to the entrance.
(3)
Amy O.

This is probably the coolest Hard Rock I've been to. It's large, doesn't feel cramped, and just really neat. Lots of walking to get there, but it was a fun walk to get there. Remember this place is for tourists and shouldn't expect superb anything. Anyway, back to the restaurant... We had really great service, and we all started with drinks and the combination appetizer tray. It was what you'd expect. Onion Rings, Chicken Tenders, potatoes, wings, taquitos...all fried...all nothing special, but good. I ordered the hawaiian chicken for dinner, and was very pleased. It was juicy and good and came with broccoli and this so good cheddar mashed potatoes. Overall...I was pleased. But, I wasn't expecting a 5 star dining experience either. The place is loud with videos playing and the walls are over-crowded with Rock memorabilia. But, hey...it's called The Hard Rock Cafe.
(4)
Pasquale R.

My company actually reserved the entire restaurant for a sales meeting dinner so it's hard to really complete an accurate review. It's a huge place that has several different rooms. A dueling piano room, karaoke, dance room...place is really big. When it comes to food, we had a limited menu but it wasn't very good (as it was mass produced). The bartenders were very cool and our options were beer/wine (no liquor). The bathrooms were all the way downstairs and considering the place is big, they weren't very convenient. Did I mention the place is big? From what I understand the place is a madhouse pretty much all the time so buckle up for a wait to eat and enjoy a drink at their many bars...
(3)
Federico D.

Classic Hard Rock food.....
(3)
Maha E.

So we went here on a Friday night after catching a movie. We didn't have to wait long, maybe 15-20 minutes to be seated. The service is excellent. We were waited on quickly despite the fact that they had a packed house. They brought us samples of blue cheese, when asked. Patiently repeated menu recommendations and options. When we finally did order we got our drinks and food very quickly. All this being said, the food was ok at best. It wasn't bad, it just wasn't amazing which is what I like my food to be. We had the nachos as an appetizer which were good, just nothing special. We each ordered burgers, the california burger, turkey burger, and red white and blue burger, which were all decent. As far as drinks go, we ordered a hurricane and a mojito and both did not disappoint. . I know this is an internationally chained restaurant and should have expectations as such, but I have to say it. This place is over-rated. You're paying for the name, and not the food. It's a great option for those who are at city-walk for some other form of entertainment, but I would not leave my house just to have dinner at hard rock cafe. That being said, if you want a quick bite that's better than what's offered inside the actual parks without breaking the bank (I think we paid maybe 100 for dinner and drinks for 3) then its something to consider. They'll get you in and out with a full stomach.
(3)
Bill D.

Would probably give it a 2 1/2 stars if I could. We had the Chicken Mac N Cheese and it came out a little on the cool side and two in our party did not want the chicken........No problem, we will leave it out and YOU CAN STILL PAY FOR IT! Service was OK at best. Place was clean but overall a let down considering all the times we had been here in the past and know what potential it has. Would I go back? Meh, I would probably check out another place at Universal to eat. Plan on spending around $80.00 for lunch for a party of 4.
(2)
Todd S.

Largest Hard Rock in the world. Got lost finding the bathrooms. Typical menu; food was pricey but very good and HUGE portions. Consider splitting meals if you're not big eaters. Nice beer and wine selection. Wait staff is very polished and professional. If you're looking for a quick meal that is solid and filling, you wont go wrong here
(4)
Shradha A.

I guess the Hard Rock Cafes aren't supposed to be dining options for vegetarians - but then neither are there any other veg-friendly dining options for miles around! We got almost everything vegetarian on the menu and the food wasn't terrible, just very very greasy!!!
(3)
Duncan M.

Gets busy being where it is, but a great place to try and catch a meal at. Compared with other places around Orlando you are not going to get great value for money, but you will have a good time if you like the music and buzz from the other diners. Worth a visit if you are there for a week or more.
(4)
RIMA A.

Every time I go there i find the music loud to the point that i can't hear myself talking the food is ok. I love to collect there merchandise
(3)
Troy J.

Was shock that the price for the food wasn't that bad. Came here instead of paying $8 bucks for one hot dog in Unviersal studios. Kids meal all are $7.50 and most of the food is around 11 bucks for more and there is burger with fries for just 10 bucks and change. Place is nice and staff is very good. Soda tasted flat Fries wasn't that great Burger and main entree was just awesome in taste.
(3)
Laura W.

The best Hard Rock Cafe I have ever visited. Food and service was great. We started with an order of nachos as our appetizer. My husband and I split a club sandwich while my daughter enjoyed a pulled pork sandwich. We were all happy with our meals. Our server was friendly and helpful if we had any questions.
(5)
Xiomara R.

After our final day around the Universal Resort area, and to celebrate the female component of this review team's birthday, we opted to go to our first Hard Rock ever in CityWalk. All in all, we were not disappointed. The place has a certain ambiance to it that works, with walls covered with music memorabilia and TVs all around playing music videos. In many other locations, that combo might come off as tacky, but Hard Rock does it with a slight hint of class that makes it a memorable component of their restaurant. In terms of food, we ordered the California Burger and the Haystack Chicken Salad. Both were phenomenal. Each of us had a different favorite part of the meal, so that's a clear sign that both were good for different reasons. The burger itself was solid as it was cooked just right, although nothing too unique. The salad was a bit more memorable for its interesting mix of pico de gallo and tortilla straws. To top it all off, the service was also extraordinary, feeling a bit impersonal at the start and then getting to know us a little more just as we finished our meal to give a lasting impression. Overall, we were happily surprised and are more than up for trying out more Hard Rock Cafes in the future.
(4)
Amanda M.

Be prepared to have your photo taken upon entry. Not a lot to choose from on their menu, they're also over priced. The food wasn't anything special, it just one of those places you have to visit mainly for the rock memorabilia.
(3)
Jessica L.

Someone has also mentioned this in their post but it is worth repeating. The design of the building alone is amazing! Now it is Orlando, and it is a Hard Rock so during busy times you can expect a wait, but it is worth it. Of all the Hard Rock locations I have gone to this one was my favorite. It was very spacious inside, and full of decor, as well as a huge gift shop to buy your Hard Rock items. I ordered a burger, which was very big, and juicy, and had plenty of fries to spare. They also ran great specials on shooters, and other drinks, and you got a souvenir shot glass to go with it if you chose to buy it. The dessert was my favorite part, I got what I remember being a 7 layer chocolate cake, and it was delectable. If you go to CityWalk in Orlando, check out this Hard Rock location, if not for the food, at least to get a taste of the atmosphere of this one, and to get some good items in the store!
(5)
Robin S.

Extremely crowded but still got a table right away. Our waiter was very nice but forgot a few things, but not a big deal. Food is typical burgers, chicken, etc...nothing to go crazy about. Come here for the atmosphere not for the food.
(4)
Justina L.

Personally, I think this is all a hype. Typical restaurant. The only cool thing was that they played Michael Jackson's songs & opened til late. Other than that, it's not so exciting. Staff is realll hip! Drinks are good though! :]
(2)
Erica S.

It's a Hard Rock Cafe...what can I say? It's kind of cool to see all the memorabilia and see music videos from a time when music videos were actually decent. Food is passable, arrived hot, and the waitress was friendly and there when we needed something. It's kind of cool to have an ipad embedded into the wall so you can scroll through notes written by the Beatles, but it's so noisy in here that it's hard to hold a conversation. Not my first choice for a dinner at Universal.
(2)
Heidi M.

Love this restaurant! we sat at the bar and Danny was our bartender. He reminds me alot of Joey Fatone, but better looking! +1 ordered the classic burger, which was great +1 had pineapple vodkas, which were NOT watered down. Usually restaurant drinks are watered down, but not here +1 open seating at the bar +1 alot of memorabilia on the walls and a great environment +1 appetizers are good enough to share
(5)
Teneha B.

The service was excellent... However within my party of 6, only 2 ppl found contentment in their food. As states his restaurant is a $$$ as far as price is concerned... But the food, well it leaves a lot to be desired for.
(2)
Jennifer M.

Please note, I'm basing this review simply on music/ concert venue, not dining experience. As a passionate music lover and one who frequently attends live shows/ concerts, I thought it would be cool to do some reviews of of the venues I have attended for vaious shows throughout the years. I have been to several shows at the Hard Rock Cafe, Orlando. Some mentionable shows include Morissey, The Fray, Snow Patrol, Interpol, and most recently The Swell Season. This is such a great space. In my opinion it's intimate without being overly crowded. Each time I have been I've been completely satisfied. The customer service is always top notch. The drinks are a little pricey, but always well made. There are enough bars and bathrooms so wait time is little to none. I have had seats in the balcony as well as stood stage-front and I've never had any issues seeing the stage. I prefer seats because the general admission (standing area) can get a little crowded. Overall it's one of Orlando's best venues for live music. P.S. Wear comfortable shoes because it's quite a walk from the parking garage. I've learned the hard way about wearing heels!
(4)
Kim W.

You gotta love the Hard Rock. We have fallen into the habit of going to one in every city we visit. The food is pretty good. It is nothing out-of-this-world. Your typical bar food, for the most part. I love the BBQ chicken sandwich. It has hot sauce and blue cheese, what is not to like. The veggie burger, salad and nachos are all worth trying too. We usually go here for lunch if we are at Universal or catch dinner before a show. They have added an annoying thing of taking your picture, when you come in, and trying to sell it to you later. I could do without that.
(4)
D D.

Fun atmosphere. We took pictures holding a guitar when we first entered. Our server was very friendly and accommodating (Steven). I ate salmon with lemon butter. I was ready to lick my knife because it was so delicious. Would definitely order it again
(4)
Jackie S.

This was my first Hard Rock Cafe Restaurant. I didn't have high expectation for this restaurant since I've never heard anything about the food. The ambiance is pretty cool. You instantly feel like a celebrity while walking to your table. A photographer takes a group picture before proceeding to the table. If you want, you can purchase the picture. In addition, the celebrity memorability is on the walls is nifty. There are two levels to the restaurant so you can admire two levels of celebrity paraphernalia. The food is mediocre. I ordered a Haystack Chicken Salad. I should have known better to order some burger or greasy food rather than an expensive and tasteless Southwestern salad. Blah.. to iceberg lettuce and odd tasting food. Stay away from the salads! In addition, the food is overpriced! The Hard Rock Cafe store made up for the dining experience.
(1)
Honestly cant fault any of these type of places in America. The foods perfect, the servers super friendly and the themed restaurants alot of fun. Gets 5 stars :)
(5)
Angel D.

At Hard Rock on Friday 13th. We are locals and enjoy going to Universal as much as we can.Hard Rock cafe .The music is great things you haven't heard and the old ones you love, but the food and our waiter was not the greatest. First off there was 6 of us and we explained that we had tickets for the 8 oclock show. He assurred us that 1 1/2 was plent of time. So we ordered drinks that we lets just say COLD. orderred dinner and our waiter was less than friendly, yes we made changes to our sanwhiches but add or take off bacon shouldn't be that hard. After long wait we checked our time it was 735. and just then we see waiter coming with half the order. mix up in kitchen he explains. few minutes go by the rest comes out. First off I ordered the Chicken club. The chicken was less than Ms donalds quality, cold, buttered bread that they hadn't toasted but enough to say it was on the grill. Fries were refreid so many times they were air inside and extremely dark. Husband burger was terrible beef patty of sort and not cooked well enough to be warm in the center. his onion rings we so battered and refried the were never touch. each of our food was equallyof poor quality. Now we did eat what we could since we now had 10 min to get to the show. Did let the waiter know that the quality of food was poor and wouldn't be back. Did offer to take off the bill. I insisted that we ate it so we would pay just not ever return. feel like since the gratutiy already added since it was a larger party, didn't get the cutomer service , and food check we would have if not already included. Not planning on returning. too focused on tourists and not quality of food or service.
(1)
Lorenzo A.

For the largest Hard Rock Cafe in the world.. you would expect the highest level of food service here. Totally wrong. No wait in line.. just a 5 minute walk to our table. haha. in some corner of the 2nd floor. It took forever for our server to take our order. My group ordered salads before our entrees, but received our entrees first. We never got refills for our water, and we had to walk to the bar to ask the bartender for a refill. Right in front of the manager. It also took forever for the server to return with our check, and was still dumb enough to leave the salads that we never received on the check. That took another long time to receive the corrected check and to do our payment. We ended up leaving ZERO tip. Hopefully he learns something from that..
(2)
Justin P.

Listen, the one good thing about the Hard Rock is that you know what you are going to get. It is kind of like eating at McDonald's in that even though you may be unhappy about it, you really have nobody else to blame but yourself. Universal's CityWalk consists almost entirely of theme restaurants. If you don't know what a theme restaurant is, it is a place that basically serves the same food as a TGI Friday's, but tries to sell "the experience" of being in a chain restaurant called NBA City, Hard Rock Cafe, Nascar Sports Grille, Bubba Gump Shrimp Factory, etc. Basically, they put minimal efort into their food and make most of their profit off the gift shop. In fact, here is a good rule of thumb for you - If a restaurant has a gift shop, eat there at your own risk. Anyway, we tried to make the best of the situation and went to the Hard Rock. The service was friendly, although extremely slow. The food was the level of quality that we expected, and that is not a compliment. On the plus side, our booth had its own tv, which made the wait for the mediocre food not seem quite as long.
(1)
Dante F.

Next to the one in Times Square, this is the 2nd best HRC I have visited, but it has the coolest exterior facade, and interior decor I have seen.
(4)
L.M D.

Fun place...They were even able to accomodate our request to dine in the Elvis Room. The staff was great too. My son ordered something he then would not eat. They came and switched his order no problems. Make sure to make an online early reservation. I believe you can do this 30 days in advance.
(4)
Alden C.

Definitely one of the cooler Hard Rocks I have been to. It is nestled in the Universal Studios Amusement Park area and it is alot of fun to walk across the shopping plaza on your way to the cafe.
(4)
Mike M.

Yuck - what else can I say... the food was awful. We started with the combo appetizer which included wings, chicken strips, potato skins, onion rings and something that looked like egg-rolls. Everything on this tray tasted like the onion rings even the potato skins. For our main course I order the "Local Legendary" turkey burger and my son ordered the "Legendary" beef burger. I didn't think it was possible to make a burger with no taste but the Hard Rock did it - Stay away from the turkey burger. My son's beef burger was dry and nasty. The only reason the Hard Rock is getting 2 stars is because we had a great waitress. She was friendly and very personable. Okay - I should have known going in that this is more for the experience then the food but you would think if you pay $14.95 for burger and fries, the food would be edible.
(2)
Nancy D.

Best meal we had in four nights at Universal. Good value good service. Entertaining!
(4)
Tom B.

The bar is kinda smelly, not a place to enjoy a good glass of wine.
(2)
Brad W.

Definitely tourist area prices, and you shouldn't expect otherwise with it's location. Huge place and coolest atmosphere of any Hard Rock in the US. Food was as expected, mediocre which HRC can get away with because folks wanting good food don't eat within one mile of tourist attractions or at places adorned with more than one neon sign. Staff was really cool and friendly. As at every HRC, bar is well stocked with good drinks, but very pricey.
(3)
Joy J.

They used to have this strawberry shortcake dessert -- man that was so damn good and only worth ordering imo. Too bad they don't have them anymore. BOO!
(3)
Kenny A.

My first Hard Rock experience... not as cheesy or as forced as I would have imagined it to be. I ended up liking the ambiance more and more as we hung out. Had the brisket sandwich and a fruity drink. Both very tasty! Our waitress probably could have been a little nicer but the service was good enough. I will definitely try other Hard Rocks closer to home.
(4)
Alina R.

The only good thing here is the drinks. The food is so typical-chain restaurant fare...but then, you know what you're getting when you walk in here. And the reason we walked in there? After trying to decide what chain restaurant to go to (it's pretty much all chains at City Walk), this was the only one that would seat us at that time. I think it was almost 10:00 p.m (maybe later?) We ordered two shots as soon as we got in, they were brought to us quickly. My husband and I shared the Twisted Mac, Chicken & Cheese. It's a macaroni and cheese with grilled chicken on top, with a garlic and roasted red pepper cheese sauce. It was good, not great.
(2)
Shannon W.

We went here for all the obvious reasons.. We love music and we had not eaten all day and had just finished seeing The Blue Man Group. We both ordered angus bacon cheddar burgers medium rare. ( I have no idea what the menu name for this was. But that's the long & short of it. ) We received 2 seriously overcooked burgers and a small lump of cold fries. It was quite possibly one of the worst meals I have ever had. I do not eat fast food. I should have in this case. It would have saved me about $40 and I would have expected to be disappointed. (2 burgers, 2 drinks=$50.86 + tip) I will never go back.
(1)
John B.

Worth trip out of park, no wait on day before thanksgiving , photo op on way in , great memorabilia to see, most of us had burger or chicken entree , very pleased.
(4)
Kelly B.

When you are on vacation, you do a lot of dining out, and this was just another spot we tried while on our honeymoon. I should say that the staff here is terriffic! Great service and genuinely nice people! The food was good and was served promptly. You get plenty for the price (you won't leave hungry). The ambiance is a lot of fun. If you have the time, wander through the restaurant and check out all of the music memorabilia they have on the walls.
(4)
Bob M.

Good experience for a lunch at Universal. My family of four ate there for lunch yesterday and everyone was satisfied. We had three burgers, two shakes and lettuce wraps. The food was what you expect from Hard Rock...the atmosphere was good and our server was attentive. $80 for lunch is not cheap but it was about what I expected for a restaurant like this in Universal.
(4)
Gracie-C Y.

Okay, so I went to a Hard Rock. You can stop making fun of me now. No, I didn't buy a lame T-shirt. Only losers collect those things.
(3)
Ryan S.

Quickly seated, air-conditioned, & great service in a land of HORRIBLE Theme Park food options this oasis was great- People don't generally rave about Hard Rock's food but that is probably because they are not ordering the 10oz Bacon Cheese Burger and a big BEER! Don't expect to much- Oh and there is also a 20ft iPad-Like Wall packed with Rock Memorabilia Pics!!!! ***Take your AAA card for a 10% discount***
(4)
Doug T.

So this place is getting a lot of mixed reviews. Let me help. I've been 3 times and every time was excellent. The rock memorabilia is incredible and all over the place. To give you an idea if you go upstairs to the men's room on the wall next to the entrance is the drum set Vinnie Paul was using the night Dimebag Darrell was shot. And that's just the bathroom. The food is also very tasty. Think about it Hickory smoked chicken wings, unbefrickinleivable. The people are very knowledgeable and fit right in with the rock n roll theme. Now the drinks are pretty expensive but I recommend the Purple Haze. If your lucky it will be served by a Foxy Lady. OK I'm gonna stop there that was a little lame. I'm better than this. Great for lunch, great for dinner, great for a 21st birthday (as I found out a few years back.) They will put you on a stage and make you take a shot or eat cake. not bad Keep in mind what you are really paying for though is the experience. This place is designed for music lovers not food critics, though it did make my stomac happy. A truly great stop for a vacation.
(4)
Andrew C.

I wish I would learn my lesson about bug chain restaurants at resorts. It really is about faster rather than better at these places. The waitress and waiter were very nice and attentive. Restaurant is a little loud. We were told that this us the largest Hard Rock in the world with seating for 1500 and 500 employees. My son had the 1/2 rack of Baby Back Ribs which was dried out. My other son had a 6oz burger which was not bad according to him. I had chicken Caeser salad, which was okay. Not good, not bad. Chicken was a little bland and dried out. Wife had chicken Marsala. The chicken was okay, but the vegetables had an odd taste. Overall, I guess I was expecting too much. Same resort pricing, expect about $20-$30 per person without drinks.
(2)
Sarah H.

Ive been to a Hard Rock before so it was a typical with great atmosphere, decent food, and friendly service. However, its overpriced and today I ordered a ceasar salad and they put olives and bacon on theirs so I specifically requested neither to be on my salad because I'm a vegetarian. Wouldn't you guess that it was loaded full of bacon but I didn't realize until after I started eating it. I was livid! Of course I sent it back, but otherwise good place.
(3)
Wendy K.

We ate here a few times during our sojourn to Universal. As Hard Rocks goes, it's very well run and had plenty on the menu for all of us (the veggie options were pretty good). It's worth a trip out of the parks not to eat all of that fried food! Service was strong and the kids were happy so two thumbs up!
(3)
A really great restaurant with one of the most hostorical music equipments (gittars, drums, ) from bands and acts all over the world. The food ist really great, but expensive. It is the nicest Hard Rock Cafe on the whole world. Everyone should be there in their life.
(5)
Charlie K.

Do you like the food that touristy places provide? Are you a huge music fan? Do you like GIGANTIC touch screens? If you answered yes to any or all of these, head to Hard Rock Orlando. The menu is standard tourist-fare. burgers, fries, sandwiches, etc, and they do a decent job at all of that, so I won't complain there. The music memorobilia collection is incredible though, you could spend hours wandering around this place. There's something for everyone to enjoy from all eras of rock history. As for this giant touch-screen, they've installed a huge (probably about 40ft wide) multitouch screen that allows you to browse through their collection of instruments, clothing, etc. all at the touch of a finger. (Fun game, start at one end of the screen and flick guitars across the entire thing!) My one gripe is that the hosts/hostesses were useless. I asked for a table for two, they handed me a piece of paper and pointed towards the gift shop. Turns out they wanted me to turn right at the gift shop to another hostess stand where i could actually be seated. It was strange. If you're going in expecting 5 star dining, you won't be happy (of course, what did you expect from Hard Rock Cafe?). If you're looking for a fun way to end your day at the theme parks surrounded by one of the most impressive music collections on earth, this is the place for you.
(4)
Sue Ellen E.

I always make it a point to visit Hard Rock whenever there is one where I'm traveling, not for the food (it's ok, nothing spectacular but the food is not the point) but for the memorabilia. This one has TONS. I spent much more time exploring the place and all its contents than eating. This one has an especially large collection of Beatles articles and other stuff. They even have a piano of Elton John's here! I'm a music history junkie so this type of establishment was tailor-made for people like me. The service was decent, super-cute waitress. But oh -- I forgot to ask for the AAA discount! Oh well. Next time.
(5)
French C.

Great crowded venue. Food is always good. Staff is experienced and keep it coming.
(4)
Brandon S.

Excellent service with even better burgers, but definitely pricey.
(5)
The Hard Rock Cafe is a great place to refuel during a visit to Universal Studios. You won't go away hungry - their portions are huge. As for the food and decor, it's a Hard Rock - you know the deal: burgers & fries, dark wooden furniture, memorabilia on every wall, loud rock music, pierced servers with mohawks, etc.
(4)
S C.

Went to this restaurant and had the best time ever!! A Michael Jackson show and the pictures on the wall are just great!!! Had a blast and of course had the Hurricane and souveniers!!!!!!!!!! Lots of people and loook up when you get the chance 'cause the ceiling will amaze you!
(4)
Jenn D.

Last night was my first time dining at Hard Rock Cafe for my friend's 21st birthday and overall it was a pretty interesting experience. They would not seat us until our complete party arrived so we took the time to browse the restaurant and they had a lot of cool memorabilia on the walls. Upon walking in, you can already tell this is not the place to have a quiet dinner. It was definitely a loud atmosphere and that becomes more apparent throughout the huge dining room. I got the local legendary burger which had pepperjack cheese (I think) with bell peppers and onions melted into it, lettuce, red onions, pickles, and guacamole spread. It also came with a side of seasoned fries. It was a pretty big portion and I was definitely full after eating half of it. I paid about $18 (including tip) for it, and I've had better burgers elsewhere for comparable price. It wasn't as juicy as I would've liked it to be and the temperature of it wasn't warm enough for my liking. However, our server was awesome! She was fun, quirky, and very attentive! Also, beware of the alcohol prices. Some of my friends ordered cocktails from the bar and said it was overpriced and not very tasty at all.
(3)
Mike S.

Brenden the waiter was great but the food was NOT good. Too much grease, wings were overcooked and the onion rings were soft and doughy (didn't think you could mess up onion rings). Pass on by an try somewhere else!! You'll thank me later!!
(1)
Patrick H.

Overpriced not very tasty dried out tough food. While the venue itself is pretty nice, the food is nothing but mediocre. My burger was dry and overcooked. And there is no excuse to mess up a hamburger.
(2)
Yisha P.

The entree is not good.
(4)
Lisa S.

I have eaten at countless Hard Rocks around the WORLD... and I just always love it, no matter how much of a tourist attraction it is. We went here on a Saturday night at 8pm and got right in within 10 minutes, thanks to be a Hard Rock Cafe gold member. Their wings and mac & cheese are fantastic! Love it!
(5)
Just love going to the different Hard Rock Cafes around the world. Always great to see all of the different music memrobilia that they have there. It always amazes me where all the stuff comes from. And the food is fantastic, with American size portions, I always go for the BBQ pork sandwich, it fantastic. These restraunts are always busy, always loud, and always fun. Maybe not a place for the oldies!!!
(4)
We ate here around 3 times on our trip to orlando last year and will probably do so again this year. We found the memrobelia to be really interesting and the whole set up to be intriguing. On a number of occasions the staff would jump up on to little stands dotted around the place and start clapping and singing along to a well known upbeat tune, which was great fun. The food was good. I had only one bad meal which was the mac and cheese. Other than that the food was fine. We particuarlly enjoyed the shared starter with the sante fe wrapsmmm delicious. The portions were also very generous. The hard rock shop was also very cool, bought loads of stuff in there.
(4)
Subs E.

nice food, good vibe
(5)
James G.

Ok, let us start from the beginning. We got preferred seating from a coupon card the visitors center gave us so that was very appealing to make the journey into Universal City walk with a 3 and 4 year old. The hostess was very nice and accommodating when I changed my request to a little quieter room to alleviate the loud music for our 3 yr. old with sensitive ears. We were seated in 20 mins or so. The waiter (Pavell) was in training, but was very professional and friendly. His trainer Darrick was extremely nice and helpful as well. The first excellent customer service was when my wife who has a gluten allergy asked about a gluten free menu. Pavell had a manager come over and explain her options to her to ensure they would make her meal gluten free. This made my wife very happy and appreciative. The meal took a little while to arrive, but we expected that because of the gluten free order. Overall it was an awesome experience and I feel it was 5 star service with 4 star food so I gave it 5 for that reason. Thanks for a great meal and experience. I recommend the BBQ pulled pork sandwich with cole slaw on top and onion rings. The wife had gluten free cheeseburger and fries. Kids enjoyed a cheeseburger/fries and hot dog/fries.
(5)
David C.

I left my cell phone on the table after having dinner. Went back two minutes later the table had been cleared and no cell phone. I talked to the manager nothing, someone from the staff took the phone it was right on the table the restaurant was empty.
(1)
Sergio C.

I've been to Hard Rock cafes in several cities around the world. I was actually impressed by this one. The service was very good and the food was excellent. The wait staff was very friendly and upbeat. While the restaurant was not at capacity, there were only a few tables open, and the service was still quick. I would definitely eat here again, which is not something I can say for all the other Hard Rock Cafes I have visited.
(4)
Dana B.

I ate at the Hard Rock Orlando about 3 years ago when I was in Orlando for a band adjudication during my sophomore year of high school. I was in for quite a disappointment when I realized we could not order from the regular menu. Instead, we were given a group menu with limited options. That being the case, I ordered a veggie burger. Since there were so many meal vouchers (including the ones we were given), the food took forever to come out, and the worst part was that the veggie burger I had waited an eternity for tasted AWFUL. The only parts worth it were the fries, the unlimited drink refills, and the jumbo cookies we all received for dessert.
(2)
Ellen B.

I wouldn't make a special trip, but if you're already at City Walk or waiting for a show, then Hard Rock isn't that bad of a place. I consider it slightly overpriced, but still worth it. I sat a the bar which I thought was much more fun than a table. Usually crowded and loud, this is not the place for relaxing quality time with your date. It is great for people watching and a few drinks.
(3)
I liked this restaurant. It was big and busy but not so noisy that you couldn't hear yourself talk. Usually Hard rock type of menu - plenty of burger steaks etc and chips with everything. Very impressed by our server who served a party of six without writing down our order at all - and got it all correct. shop attached selling hard rock teddies and t.shirts etc. Decor like all hard rock cafes - lots of music memorabelia on walls. Situated between the two universal parks across from the water taxi ranks for the universal hotels
(4)
Huge restaurant just outside the Universal Parks, contains loads of memorabilia. Good fast service and a great variety of foods and drinks, pasta, burgers, salads, cocktails. Advisable to book ahead at busy times, but we didn't have any problems in getting a table, its a big place!
(5)
Hard rock cafe is great. I love the atmophere. it's rather expensive but it's good, you get great service here and the food is great , i just love the burgers and hotdogs. Hard rock cafe are all over the place . visit them all!!
(4)
Situated just in between Univesal Studios and Island of adventures. Food was fantastic and delivered very quickly. Of course you get the obligitory photograph taken before you are sat down. If you love your music memrobilia then you will love this place. HRC shop situated inside the restaurant selling brand t shirts etc.
(5)
Classic hard rock cafe right inbetween universals two theme parks. Definately a great place to head into straight out of a day in the parks. Service is very friendly and food usually comes fairly quickly. Plenty off cool music stuff kicking about on the wall to kepp you interested while you wait.
(4)
This was a great place to eat lots of big icons in the build, great music and the food was great 2!
(5)
Great hard rock! the atmosphere is electric and the food fantastic be warned the portions are enormous and you see practically everyone leaving with a bag of carry out. The exit is through the hard rock shop where you can't resist to get loads of souvenirs. This is a definate must try if you've never been to a hard rock before you have to experience it.
(4)
Huge portions, fun friendly servers and lots to look at. If you are heading out of the park at closing time expect to wait for a table. It is quite expensive compared to some places and i would not return but it is the sort of place i am glad i went to and would not put others off.
(3)
Adrienne B.

5 stars for the HayStack Salad- I had it two days in a row when I was at Universal for work. Delicious and I'm sure totally bad for me, but really DELICIOUS!
(5)
James J.

I thought that this place was really cool on the inside. Then I walk upstairs to the outside balcony and I come to realize that I am wrong...it was more than cool it was something I haven't the words for. Lot's of dance space and bartenders who know how to make a drink correctly, couches upstairs, cute guys and a view of Universal Studios makes me appreciate my gay days experience at this place. 5 Big Red Ones
(5)
After promises in three continents and seven countries my fiance finally came through and it was well worth the wait. There was no waiting around when we went and we got shown straight to a great table by our friendly waitress - well after the photo op. The decor was great loved the pink caddy revolving around the bar. The food was fantastic not much for veggies I had to opt for a veggie burger and my fella had the big cheese but you got a hell of a lot of food for your money you recieved unlimted soft drinks with your meal. We got chocolate brownies with whipped cream, ice cream chocolate sauce and walnuts at the end well worth the likely heart attack which will come after eating one of these things. Couldnt manage to tie the cherry stalk in a knot though I did purchase my pack of photos for $20 dollars you got a large photo in a frame two small photos a large keyring photo and a photo magnet The best thing was we didnt feel rushed at all though the place was pretty busy by the time we left
(5)
Sharon G.

The Hard Rock Cafe is classic Americana mixed with great food, good music and great staff. You feel very welcome here and the atmosphere is just buzzing with warmth. Everywhere you look there is something to see and some fabulous memorabilia to drool over. Many American and British legends are remembered here, from John Lennon's 'Remember Love' sign to Buddy Holly's black glasses and even the King of rock n roll is not forgotten, as Elvis's suit from his film Viva Las Vegas is here to be viewed, along with many, many more wonderful star items. Altogether it amounts to an enjoyable experience, both for tourists and the locals.
(4)
Cool place - loads to look around at whilst eating/ drinking - lots of memorabillia from films and music - gets busy, so book ahead
(4)
All and more that you expect. Massive portions, great waitresses and made to feel welcome. The food and drink and artifacts around you make for a good night. They hit you with a service charge and if you want to tip on top. Thats your shout.
(4)
Sonja W.

Stopped in for lunch. The hostess seated us quickly and our waitress came over soon after to take our order. Loved all the rock memorabilia on the walls and pink Cadillac spinning above the bar. Though it wasn't crowded, the music was very loud and I couldn't have a conversation with my husband. I ordered the Hickory Smoked Pull Pork sandwich which was delicious; it came with a side of fries, chipotle beans and coleslaw. My husband ordered the nachos, he thought they were okay. We found it to be reasonable priced (pricing was inline with most other sit down eateries in Universal) with the added bonus of the rock-n-roll atmosphere. We'd come back again.
(3)
Maggie G.

My husband and I ate here on a Saturday night. The wait was only 30 minutes. We decided to eat at the bar, which had no wait. I had a drink while we waited for the food. I order a long island ice tea and it wasn't very strong and was kind of watered down. The food took a long time, so much so that the bartender offered to comp our next drink to make up for it. Once the food arrived, it was delicious. They have some amazing burgers. Once my 2nd drink arrived, it was amazing, a mojito, very strong. The bartenders were friendly and the food was great. Although there is room for improvement, all and all a good experience and we will be going back.
(4)
Brandon J.

I've been to many Hard Rock locations throughout the country and they are usually good. In terms of food and service, this place was no different. However, the visit started off with meeting the jerk at the front door (who was an older guy) and kept shoving a fake guitar in our arms to take a picture. Then he went on to tell me to open my eyes wider and making remarks about how they weren't big enough. The guy really pissed me off and set a bad tone for this visit... not to mention that I'm still writing about this now and it was several years ago. (so if this old guy that shoves guitars into people as they walk in and criticizes them while taking pictures of them isn't there anymore... kudos to the Hard Rock management team) -- if he still is there, I won't return again to find out for myself.
(3)
Jessica J.

We went on a Friday night of memorial weekend and were seated fairly quickly. The Mac and cheese was soooo good!
(4)
Ho L.

I've been here several times for catered meetings, and while I didn't have a bad experience, it really isn't much to write home about. The catered food was decent, and the servers were friendly, but it's understandbly noisy, so not the best place for a meeting/presentation.
(2)
Secret C.

I don't typically do the tourist restaurant, but this one was at the entrance of Universal Studios. This was a poor experience for our group. There were nine people and three orders were cooked incorrectly. My daughter received a cut in her mouth from the nachos....ouch. Be cautious if you have food allergies. Make sure you tell them prior to ordering. A lot of their food products come from factories that share equipment. Although we left without everyone eating a meal our server was pleasant and accommodating.
(2)
Leonidas P.

Very busy day here at he Hard Rock! Were greeted warmly at the host, but had to wait to be seated as the reservations we thought we had were actually priority seating! That wasn't made clear on Open Table when we made the reservations! We were sat shortly after upstairs where we saw ample seating available, which made me wonder we waited in the first place. Drinks were great, food was mediocre at best, but the service was absolutely outstanding! Luis was absolutely amazing! He was courteous, friendly and gave great suggestions. Even though he had to work on Christmas, he remained positive and hospitable throughout our experience. If it wasn't for the reservation confusion and the mediocrity of the food, I would have given this experience a 5 STAR! Great job Luis check #3672 on December 25th 2014!
(3)
Michael A.

I love Hard Rock Cafes and this one is the biggest in the world so was good to get back here again. The food, as usual, was very good. What was great was that since I checked in there on Yelp I got a coupon for a free VIP tour!! FREE!!! My only complaint was that among all their "rock" memorabilia, they had a photograph of Justin Bieber hanging up in the HRC store. Sorry HRC, but this is pathetic and is why I dropped a star.
(4)
Brandon C.

This place is entertaining and the food is good. On my most recent visit I enjoyed the wings and fajitas. The wings were meatier than most, and the fajitas came out sizzling with cold lettuce, pico, sour cream, and avocado on the side. The things that surprise me here (in a good way) are that... 1. The food is better than you might expect. While it is fairly standard fare, it is served to temperature and tastes good. The same goes for the drinks... Cold beer, fun cocktails, etc. 2. The service is very good. For a place that could probably do fine with horrible service, I mean, when are tourists coming back?, the Hard Rock here has excellent service. They treat you like you could be a regular. 3. The place moves. They seem to know how to get food and drinks out fairly quickly without making you feel rushed or pressured.
(4)
Geno K.

As is everything at Universal Studios, this Hard Rock is overpriced and bland. Burger with fries will run you $15. Add tip and a Coke and you're up around $23. I made the mistake of getting the $4 Ceasar salad. Bland dressing. Really small salad. Service was great. Memorabilia is great. Food, meh. Average Wendy's quality at best. Eat before and after your park visit someplace better.
(2)
Eddie C.

My bucket list is to attempt to visit all HRC locations!! So, I'm now crossing off Orlando location! My review is based solely on visiting HRC locations and not about the dine in experience.
(5)
Isaiah F.

The Hard Rock Cafe has come a long way. My first HRC was 11 years ago in Rome when I missed some American comfort food. It may have been the worst burger ever but it was still a beef burger. Fast forward to today and I've mostly stayed away from HRC unless I am outside the US. Their menu has undergone a huge overhaul and definitely in a good way. We started off with the appetizer platter which was one of the things that didn't change. It had the full array of wings, spinach dip, onion rings, and bruschetta. I ended up getting their BBQ burger which was not only HUAGE, but delicious. I was very surprised about the quality. Only downside, which was resolved, was the service. We had Rick as our waiter and he was everything you would want a waiter to be (attentive, quick, sociable, knew how to read the table) but our food took FOREVER to come out. I would have thought it was just a busy night but two tables next to us were empty when we sat down and already had their food before we did. We didn't order anything weird (just burgers and sandwiches). My uncle also ordered an appetizer which we were told would be coming... and coming... and coming, but never came. Rick apologized profusely and even go the manager involved who quickly resolved the problem and have us a huge reduction in the bill. Would I come back: yes.... to the bar. Nice staff and good atmosphere but I could still find a better burger for the price.
(3)
Mercy L.

$14 for long islands in souvenir cups and $10 after. A little steep but worth it if you're looking to enjoy your night. Nachos are delicious, vibe is cool, music is great!
(4)
Meredith R.

Exit through the giftshop... plus, no reservations. Seeing as how we visited when Universal had their hours with the parks only open until 7pm, most everyone was eating around City Walk. I'd realized this was likely pre-trip and made a 'priority seating' fake reservation-thing on their website for 7:15. We waited in a long line just to give our names and checked-in right at 7:15. We got a pager and were told 'our wait would probably be a little shorter with priority seating'. We waited over 30 minutes at the crowded bar where I got a pricey budlite (the bartender had never even heard of Sweetwater beer, so I played it safe with my choice). Once seated, the waitress was busy so she wasn't too fast (but not too slow either). My husband got an average burger and I got the nachos. Okay, so the nachos were so flippin' tasty! They definitely had that plus going for them. The bill was pricey as you'd expect from a tourist trap like this. Next time I'll try and allow room to be able to eat in the park to at least not deal with a huge wait like this.
(3)
Sam R.

I enjoy every visit to Hard Rock and Orlando has such an amazing atmosphere that when combined with the fantastic food and lovely service creates a really enjoyable and memorable dining experience. The food is not the best food you will ever have but it is most definitely not the worst. A trip to Hard Rock is for people who want to enjoy the experience over the food itself.
(5)
Amy S.

It's a Hard Rock Cafe. Just for that fact alone, the place is pretty awesome! The music is awesome, the decor is awesome (yes, make sure to take time to have a look around at all the amazing music memorabilia filling this place), the servers are awesome, the drinks are awesome (and damn expensive), and it's really, really awesome when the song "All the Small Things" by Blink 182 plays and when the lyrics get to the part of the song, "Work Sucks - I know", all the services scream it out along with the song. Now that I've mentioned everything awesome about the Hard Rock, let me mention all the things that are not awesome at all. For the most part, the food sucks and it's really expensive. As others have said, prices are compatible with all the other restaurants at CityWalk, but the food isn't quite up to par. DO NOT order a burger here. It's quite possibly the worst burger I've ever had in my life and I actually compared it to a "Bubba Burger" after taking my first bite. My husband and I have tried so many things on the menu and these are now the only things we will order: ~ The Twisted Mac & Cheese - This stuff is totes fab! It's so good that as I sit here in jacksonville writing this and thinking about it, I'm tempted to get in the car and drive down to O-Town just so I can have it for lunch. My taste buds are literally watering!! This dish is one of my favorite all time dishes anywhere. Yes, you heard correctly, I actually said that about mac & cheese. ~The nachos are really good. We always pay the extra and add the grilled fajita beef. They aren't the best nachos, but they are good. It's one of only two things on the menu I don't mind paying the obscene fee for b/c they are mighty tasty. See above for the second food item I will pay for. I can't, with a good conscious, suggest anything else on the menu. There may be other items which are good, but we tried so many that were bad, we gave up trying new things and stuck with what we knew, ya know? Tips: ~ The Hard Rock is a great place to head after the parks close late for drinks. ~ If it's your birthday and you don't want to be put on the bar standing in front of the entire place while all the servers/bartenders/patrons sing happy birthday to you, then it's best you don't mention it's your birthday. We're talking full-on embarrassment here. Unless you're smashed, in which case you won't care and it'll be a pretty cool experience. I started to give it only 3 stars, but b/c of the awesome mac & cheese and just the overall coolness of the place, i added the extra star. Being at the Hard Rock Cafe is one damn fun experience. Just know your wallet is going to be MUCH lighter when you leave. OH..... And here's something most tourist do not know (there are probably a good many locals who do not know either): Behind the Hard Rock (on the way to where the blue boys do their show) is a huge piece of the Berlin Wall. Make sure to check it out!
(4)
Matt D.

Great atmosphere and service, but mediocre food. Fun place to eat with great music and memorabilia. The kids meals were terrible and my twisted Mac and cheese with chicken was less than good. At $17, it should have been better and had a little more chicken than about half a breast. Pretty funny that they want you to leave through the gift shop.
(3)
Bobby B.

WORST TIME EVER!!!!!!!!!!!!!!!!!!!!! My wife and I went to the cafe for dinner after having a great night at the Chris Tucker show next door. The wait wasn't bad at all, however, the service was HORRIBLE....... we were not greeted in a timely manner, my wife told our server she could not have strawberries and our server gave her the wrong drink which had a large strawberry on the on the rim of the cup and sitting in the drink. Our sever then ignored us for 10 mins walking by our table several times talking to the table behind us to someone who was there eating on their day off, when our server finally returned back to our table and took our food order, the food took 45 mins and the table behind us ( the person who worked there) received their food right away, when we spoke to the manager and finally got our food it was cold and my wife was way past unhappy. Worst experience ever!!!!!
(1)
David D.

Service extraordinaire and food was great. Our server Jan was full of personality and on her game. The chicken three bean nachos kicked butt. I've been going to HRCs all over the world for yeas and her service was a cut above! Music videos were fun and the surrounds here are awesome. I'll be back.
(4)
Garry S.

Great atmosphere, but prepare to wait for over 30 minutes for your food. Per my server, Rocco, every customer "should wait at least 30 minutes because they serve over 1100 people." If this statement is the management's explanation on why food is served at a slow pace, then something has to be done to increase the capacity of the kitchen. If you serve 1100 people, your kitchen should be able to accommodate orders within 15 minutes. If this isn't a true blanket statement given by management, then I would have been more appreciative had Rocco been honest with me and told me that he forgot to put in my order.
(2)
Queenie D.

My mother is one of those crazy ladies that collects Hard Rock Cafe t-shirt anywhere she goes... for real ... ANYWHERE there is a hard rock cafe, she would go out of her way just to get a tshirt! YAR!! and sometimes, she would visit a city just because they have a hard rock cafe! lol. With that being said, the staff here are a bit more lax than any other cafe I have gone to. Also, the store was quite small, but the memorabilia they had while we were there were really impressive! I saw the famous Elvis Presley pink Cadillac and Madonna's original wedding dress from the 'like a virgin' MTV awards performance to name a few. We didnt get to eat here, but I definitely enjoy some of the pieces that they showcased.
(4)
Robert L.

Let me start by say the 4 stars is not for the food or the price!!! I ordered the hickory pulled chicken sandwich and the kids had the classic Burger. My chicken was just soso!!! 2 stars, Bugers were pretty good!!! 4 stars. Now lets talk price. $85 for 2 burgers, chicken sandwich some wings as starters and drinks!!! In and out Burger would have given me meals for a football team at this price with a 5 Star taste. For the reason for the 4 stars is simple....Decor....Decor.....Decor. I can stare at those walls for hours. So much history on those walls. I loved it. Just the Beatles stuff they had in there must be worth a fortune. I was like a kid taking photos in there. Woud I go back?? For sure. Just to eat with history all around me is worth it.
(4)
Amanda M.

I can't believe there are other reviews on here lauding the service, because ours was terrible. So bad, in fact, that we spent nearly 2 hours in here, and more than an hour was spent waiting for our food - not what you want to be doing when you're theme-park hopping at universal. I had the grilled veggie sandwich, and when it finally arrived, it was disappointing. The veggies were cut thick and hard to bite into. The "grilled" sourdough bread was burnt, and had sat on the plate too long, going soggy. The fries were cold, and while the waiter did bring a round of hot, fresh, fries for the table, it wasn't enough to save this meal. They do have a nice collection of memorabilia, and the pink cadillac is fun, though not terrible impressive if you've been visiting the over-the-top theme parks. There's an interactive wall screen that some kids were playing with, which was cool, too. Overall, though, unless you're a hard rock fanatic, I'd skip this location.
(2)
Melinda R.

I can honestly say that I was impressed with both the quality of food and the service during lunch at the Hard Rock Cafe. I was expecting some generic food from such a large chain restaurant, with staff that was mediocre at best. I'm happy to report that our lunch was delicious, and service was excellent. Finding an hour wait for Mythos, we walked outside Universal Studios to the Hard Rock Cafe on my husbands request. I was, as I mentioned, skeptical, having never eaten there before. The hostess was less than enthusiastic, and I saw that as a bad sign of what our meal to come would be. We were seated right away and greeted by our waiter immediately. He was super friendly and enthusiastic, and completely blew me away. I can't even remember the last time I had service this great. He was attentive, checked in often and anticipated our needs so we didn't even have to ask. The food was also much better than I anticipated! We each got hamburgers, and they were really tasty, juicy, and cooked to perfection. Great food+great service= great experience. Highly recommend going here.
(4)
Diana B.

The variety of food is not great at all. Mostly, fried stuff, burgers, and sandwiches. Nothing exciting. The worst part is the service. Our meal was interrupted every 3 minutes by 3 different people. Very loudly and in a non-apologetic way. Even when we were done with the checks, the servers still didn't let us have a conversation. Very disturbing. If you are local in Orlando, I do not recommend you go there.
(2)
Paige S.

The Hard Rock restaurant is one of our favorite places to eat in Orlando. The Hard Rock nachos are a must-have! Loaded to the top and in-between chips...they are the best nachos ever. The burgers are really fantastic as well, and the staff generally make it a super fun experience for you. If you're lucky, they'll stop by and ask you to pick a song to play next on the TVs in the restaurant. After you're done eating, you can ask about VIP tours or walking around and looking at all the cool stuff yourself.
(5)
Thomas B.

Very, very good burger, fries and Caesar salad. Nothing otherworldly but great rock n worldly! We sat at the bar and were treated like rock stars! In a theme park area with theme park food , this place should get more positive attention than it does.
(4)
Adrie D.

We decided to spend xmas day at Universal studios and Islands of adventure and at the end of the day we went to Hardrock Cafe for a well deserved dinner after walking all day. It looked pretty packed when we walked in and we thought we would have to wait forever to get a table, and because it was a busy day for the parks it was crazier than usual. Nevertheless, we got sat after 10 to 15 min wait on the upstairs part of the restaurant. Everybody who knows hardrock knows its a loud place, but we enjoyed the cheerfulness of the ambience. The server was great in spite of the huge amount of tables she was taking care of. She never left any table behind and she worked with a great attitude -there's nothing better than enjoying the service as much as you enjoy the food-. We ordered the big appetizer sampler platter and each one of us had its entree. I personally had the arugula salad and it was AMAZING!! Sweet and sour and different!! I had a good experience here and I really recommend that salad!
(4)
Rebekah T.

On our last day, I wanted to go to the Hard Rock Cafe for for our last lunch. Out of all the chain restaurants, I like Hard Rock the best for the gigantic cocktails and the rockstar attitude. I love checking out each city's Hard Rock whenever possible, but this is the largest in the country. Covered in Rock and Roll Memorabilia, stained glass ceiling and wall, it's a beautfiful and fun place to be. We sat at the bar under the rotating pink Cadillac. I perused the menu that consists of half cocktails and half food. I decided to do my part by ordering one of the Breast Cancer Donation Drinks called the "Tropical Tata's" Doing my part to save boobies everywhere. ;) My guy ordered the Clementine Punch which was a tasty and strong beverage, we both got souvineer pint glasses to take home and add to our barware. They give you a receipt to get a clean boxed one to go, instead of trying to pack your own. We decided to share a big burger and went for the three cheese burger with fries, add a side salad and add a side of grilled shrimp. This combo turned out to be quite the spread and perfect for sharing. Everything was really delicious, except the seasoning on the shrimp was a little too heavily applied. For my second round, I went with the Roadie which was a Cherry Bourbon concoction that was good. I like trying new things and especially those with bourbon. When we went to leave, I stopped in the store to pick up our glasses, a new Hard Rock glittery t-shirt and a tote bag that supports Breast Cancer. I love my tote and proudly rock it each day as my lunch/travel/work bag.
(4)
Aisha C.

I'm gonna guess people come here for the name and location. Horrible food and service.
(2)
Zachary P.

This was a really good restaurant to be right next to universal. It is right near the park and the food is delicious. They got my food out and on the table fast. But the only thing that I think can a little better is the service, I had to wonder all around the restaurant to get a table. Everything else is excellent. If you are in universal and you need a bite of food come here.
(4)
Cassi F.

Ate here on Friday night, prime dinner hour. We were seated quickly, and our server, Bobby, was there immediately to take our drink order. The food was very good, and plentiful!!! The nachos were big enough that even with the whole family munching on them, we had leftovers on the plate. Entrees came out as soon as we were finished with our appetizers. My hubby really enjoyed the special sauce that came with his burger as a dipping sauce for the fries.... Sriracha mayo. Bobby was very attentive, gave us great service, and we had a nice meal after a long day of walking the parks.
(5)
Angela B.

Not the best experience. Food was ok, granted I ordered a boring chicken sandwich. It was ok, a little charred and hard, but ok. The service in the beginning was awful. The host sat us, and my husband and I listened to 3 songs before the server came over and acknowledged us. She then was using her big table as an excuse as to why she hadn't come over. REALLY! I don't care. I am In The service industry and all your guests need is for a server to come over and just say "I will be right with you". Not only did the service suck, there was no teamwork. No acknowledgement from the other servers or bus people that we were sitting there with no drinks. Ok, I am done moaning. This was one of the worst service experience I have had here. Usually, they are much better.
(2)
Robert I.

This is your typical touristy spot in the Universal area, but it's a great spot to stop in. The prices are a little high, but that's expected, and it is worth it when you get a great drink and food that has great proportions. Check in here when you go and they'll also offer you a tour of the place for you and your group, it's actually pretty cool.
(4)
RE C.

Great food but expensive. Awesome if you are a music fan - memorabilia everywhere. We had a huge plate of nachos, a chicken and ham sandwich, chicken wings, bruschetta, brownie sundaes and every bit of it was excellent. Service was fantastic as well. This sits right between Universal and Islands of Adventure, close to City Walk. Bill for five people was about $150 with no alcohol.
(4)
Lynne B.

Hard Rock, got lunch here on Monday , July 7th, it was easy breezy...no lines, no wait..the prices are very reasonable in comparison to area restaurants..the food was excellent, two of us got the twisted pasta and grilled chx, and one got the potatoe skins, and another got the caesar salad, all thoroughly enjoyed their meals, the service was outstanding, the place was amazing, typical sites for a Hard Rock Cafe.. The pink cadillac spinning above the Bar is a nice touch!
(5)
Jon C.

Came here for dinner the other night. Food and atmosphere is pretty awesome. The memorabilia was impressive and I enjoyed the mix of music and the music videos that were on the screen. I ordered the Legendary Burger, and it was very tasty and cooked properly. My girlfriend ordered the Local Legendary Burger which featured a patty of fried mac and cheese in the middle, which is as amazing as it sounds. The service can be considered just okay, as our waitress disappeared when our glasses needed refilling and a mix up with our checks of charging the wrong amount to my credit card. Overall, both my girlfriend and I enjoyed ourselves and the food was great.
(4)
Chad A.

The Word's largest HRC shaped like the infamous Colosseum in Greece is definitely huge... I mean to try to convey its true opulence almost proves unfeasible. The location is quite beautiful. Two well decorated stories of seating to handle large crowds. They have a large bar with lots of TVs and a real Pink Cadillac that spins above the bar. Most of the decor should not be surprising to anyone who has been to a Hard Rock Cafe before with 1000s of pieces of Rock Memorabilia which always proves recognizable, so kudos to HRC for not bothering to put the more obscure and unrecognizable memorabilia. They also have a large Merchandise Shop which is also stocked to the brim with yet more Rock Memorabilia. On the day we went we actually did not have reservations, (but I assure you that they are both important and helpful,) but the house was still kind and quickly sat my family of 8. Despite the fact it was a bit slower than usual on the day we went the kitchen seemed remarkably slow which is fine because it just gave my family and I more time to socialize and play catch up as well as bask in the heavily themed restaurant. My family all ordered items that sounded appetizing to them and for some reason I had a crazy craving for BBQ so I ordered their Hickory Pulled Pork Sandwich: yelp.com/biz_photos/hardâ€¦ Is your mouth watering yet? Well if not then just know that the sandwich came with a nice portion of juicy, well seasoned, and delicious well balanced Hickory BBQ Sauce combined with cool, crunchy, and crisp Cole Slaw all nestled lovingly between an ubersoft bun that led to several eye rolls of ecstasy! Going with the whole large theme they pair this delicious sandwich with Fries, Baked Beans, and more Cole Slaw. Everything was of course delicious. Service was kind, attentive, helpful, and informative. Two big thumbs up to this company for their ability to work together. If you're planning on spending the day at the Universal Resort then I highly recommend making reservations for this one as I'm sure you will leave happy.
(4)
Greg B.

Absolute joy to look around at the memorabilia. The pink Cadillac spinning over the bar is also cool. I wouldn't try the food and the special drinks are not good, but great museum.
(3)
Nicole F.

This is the slowest HR I have ever been to. One thing I can not stand, and I know that it's because they want to make money, but when the girl at the check in desk tells me to go around the corner to hand the ticket that she gave me to the lady at the hostess stand so that she can seat me, we were approached by a woman that shoved a guitar in our hands to take a picture. Once seated, we were then AGAIN bothered by another employee trying to sell us the pictures while we were eating. That's ridiculous. HR should leave people alone with that mess. Tourists already spend enough money getting into the parks and on food. The last thing they want is to be bothered while they are eating.
(2)
Kim C.

At first I thought that I would need to give them a 3 or 2 star review. Our appetizer was really late but the manager comped the appetizer and apologized. Dinner came and it was wonderful. The BBQ was a nice surprise, the chicken was cooked to perfection. GREAT JOB taking care of the customer.
(4)
Dean H.

It was the typical tourist fare in a sensory assaulted environment with more attention to atmosphere then food. I know it's the Hard Rock Cafe and I tore up the concert scenes back when some of the servers hadn't even come close to being ovulated yet but tone down the volume enough that your servers don't have to scream and repeat everything twice as at every table the number one thing I heard being ordered was, "Huh what?" Food was over priced and just average. Service was great. Decor was remarkable. As for the gift shop? They had barricades forcing everyone to enter through and exit out of the gift shop. The sales staff works on commission or some sort of reimbursement based upon giving their name when checking out. It was hilarious to watch two dozen 18-21 year old clerks running around making sure that customers know their name without truly doing anything to help someone. Too funny. In a circumstance like that I memorize the name of the first person who approaches me and get them "credit" for the sale. Now...my sole purpose of this visit was to see Lisa Lampanelli at the Hard Rock live. I had no idea going into this ordeal that I would have to pay $16 bucks to park, hike 20 miles through the theme park, and endure the throngs of tourists in order to see her. I know, stupid on my part. Lisa was just fantastic. The theater was great. And I had pre-purchased a front row ticket online from a ticket vendor (legalized scalping) and had a fantastic time. I wouldn't do it again as since I'm pushing 60 to hard I'm not as up to this shtick as I used to be in my hippy dazed substance provoked youth.
(2)
Daniel D.

The best food I ate while at universal studios. The wait was a little long but we were a big party. The waiter was great and the food come quick. It is definitely a place to get some good food l with a nice environment decent prices. Best part is you don't have to leave the park.
(4)
Michal K.

Excellent Ceasar salad and great ribs.We were very satisfied.Glasses of beer in the price we got him.
(5)
Tina H.

We pulled up the check in offer to get a tour and told the hostess who radioed for someone twice but they never came. My friend ordered a mojito which I would not suggest, she said it was bad and didnt even drink it. The nachos were good. It is usually a fun place to go but it was disappointing to be offered the tour and then they were busy.
(2)
Mika O.

This place and their team are awesome. Had a long day at the park... we were tired, hungry, and needed a good drink...and this place hit the spot and then some. Trevor was an awesome waiter; despite the crazy business continued to check on us all night. He made great suggestions and made it a fun experience. Plus 2 managers stopped by to check on us; we definitely felt special. AND all night we noticed the bartender, Sam, making drinks, non stop. She had a great attitude and smile. This team rocked; we recommend anyone in this area to come here for great food and a good time!
(5)
James H.

We ate here during our last night in Universal, there is usually no wait because the place is huge. We stayed at the Hard Rock so we got first available seating, no wait time. I didn't like how they force you to take a picture soon as you walk in. Then they want to sell it to you, for $20.00 which is insane! They waste so much money by printing out each picture of everyone who walks in? Huh... But I ordered the burger and she ordered the fajitas. The food here is nothing special, but is pretty decent. Burger was cooked well and the other dish looked appetizing. Our waiter was great, he didn't make us wait for drinks or anything! Would maybe go back if I didn't have any other options to eat.
(3)
Tim H.

Great restaurant with great food and a fantastic musical vibe. Our waiter, Eric W was very friendly and was knowledgeable about all the music. Great family fun and a swell time overall.
(5)
Nathaly L.

Ehhhh... Group of us came here after the late show at the Blue Man Group, one of the few restaurants open late. Its ok nothing special, The reason why i am rating a 2 is because the place is a bit dirty. When i went to go sit down in our booth there was a chicken finger on the floor by my feet. When i looked under the table, to confirm my suspicion it looked like they do not sweep the floors daily and i was a bit grossed out. There was a fork and just bits and pieces of food laying around. The waitress was nice and said she would pick it up, but i was at the very end of the booth and i did not want her on her knees on the floor either, something might bite her...i told her not to for her protection- The service is slow-takes at least 20 minutes after you place your order for drinks to get them and it took way over 35 minutes to get our entree. Some people in my party said that there were tables who came after and got their food before we did. i was tired from the 4 hour drive to Orlando in their defense. its nice that they have a veggie burger it was ok, fajitas i heard were good. its burgers, potato skins, fries etc. they sing happy birthday to someone at least 2 every hour and that can be entertaining. i feel nauseous after all that grease.
(2)
Robbie G.

always a fan of hard rock, this location is at the best spot in orlando city walk.. parking is $17 so that is pricey just for dinner plans. Either get their late after 8pm for $5 parking or spend the day there..plenty to do!
(4)
Dianna B.

It's the Hard Rock Cafe. There are a handful of them over the country, and most of them are the same. The memorbilia might be different,but really.. it's a temple that worships the Gods of Rock n' Roll. The food is good! That was a nice surprise. We had the macaroni & cheese with chicken and the Haystack salad. Both had delicious flavour profiles. The server, Darien was amazing. He was spot on, very friendly and he certainly didn't mind flirting with us at all. The music was overly loud for the amount of people who were inside, it came out distorted, it didn't help that we were under a speaker either.
(3)
Sean L.

Over priced poor quality food which even came with hair. The waitress was nice and the building is incredible but we would have been better eating at a burger wagon
(1)
Devonshire B.

Let's be honest here. Throughout my entire trip in Florida, this was the ONLY decent meal I got (besides Epcot's Germany Beer Garden). Now what does that say about Florida cuisine?! It's rare to find me in a tourist trap, but since I was already heading to Disney, I might as well head to Hard Rock. Good thing I did, because I was finally able to say that I ate a meal that I wasn't too disappointed in. The burger was standard, but tasty. The fries were great, the caesar salad was delicious and the blue drink the bartender made me was out of this world good! Our service was spot on and friendly and made the meal that much more pleasant. All in all, a good experience here!
(3)
Christina C.

You come for the experience first and the food second. Neither disappoints. This place is huge. There is a upstairs, downstairs, side rooms, you name it. It is loud and there are tons of families. You can easily get distracted by the music videos. Do not take a date here to discuss something serious! We started with the nachos and they are huge! They do a great job with getting the cheese everywhere. Usually after the top layer of chips there are no more toppings. However, there were toppings everywhere! Then I got a salad that had cajun shrimp, pears, walnuts and bacon. It was very good. The dressing got a bit too sweet after a while and I would have appreciated more nuts. However, the shrimp was perfect! I think this place is really neat and I would definitely suggest coming here for the atmosphere more so than the food.
(4)
Max A.

We went two nights in a row... mixed results. The food is okay. It's not what I would call really good. The service was great the first night and sucky the second night. I'm not into rock memorabilia like that, but it's kinda neat to walk around and look at stuff. It's clean inside as well. Not much else to say... it's just meh.
(3)
Steven S.

Randomly visited on 10/09/14 after a full packed day at the Universal Parks. All I can say is this place is amazing. The staff, food and venue we're all fantastic. On arrival we had a group photo taken being being seated. The cocktails we're lush, I'd recommended the electric blue. I went straight for main which was salmon. It arrived cooked to perfection in a tradition garlic and herb dressing, with creamy mashed potatoes and steamed veg. No desert for me, I had another cocktail, this time a house margarita, yummy. Randomly, when thriller by MJ started playing about 6 waiter staff started randomly dancing, rocking all the thriller moved. All in all, an unexpected yet fantastic dinner. 100% recommendation, so worth a visit!
(5)
Alexandra K.

My mother had begged us to come here? Why I dont know? But it was her turn to pick the dinner spot... I got the fiket mignon, my mother a burger, we had also gotten the sampler appetizer... and the wings that were on the sampler were cold!!! Eeeks!! But we tokd them about it and cmthey brought a plate of new wings... they were clearly microwaved... becsuse it came out in less then a few minutes and they were dry :( service was great but my fiket mignon was mediocre... and everything was soooo salty!! And everything lacked flavor. TL;DR? Food lacked flavor & was super salty!
(2)
Erin B.

Definitely standard Hard Rock menu... Would have loved to know what the local flavor burger was but no one offered up that info. I went in to get a burger and was pleasantly surprised that they also serve gluten-free buns and have a dedicated "allergy fryer" - that basically means that you can safely eat your French fries without worrying they were hanging out with breaded onion rings. Since three of us eat gluten-free, that was a huge plus. The fam went for lunch after hanging out at Islands of Adventure for the morning and we asked to sit outside - it was incredibly loud inside and our baby was sound asleep and I wanted to keep it that way. The kids all ordered a chocolate milkshake to get things started. Yum. Made with Ben & Jerry's ice cream. It took awhile for those to come out so I wasn't holding my breath waiting for our food. Not surprisingly, the food took a long time to come out. I'm not sure if that was due to our GF order or if it is always that way - judging from the reviews, I think slow food is common. When the food finally came, it was delicious. My burger was great although it was served beside the GF bun, not in it, and the bun was not sliced. I did my best to cut it in half with my butter knife and transfer my burger from the plate. Overall, relatively reasonably priced if you don't buy alcohol. ( $65 or so for 2 adults, 3 kids.) I'm pretty sure there were no prices on the drink menu I saw... Curious. A solid three stars. A good choice for us for a relaxing lunch.
(3)
Natalie J.

Service sucked. The bartender ignored us and the wait was supposed to be 30 minutes and we have been here for an hour. We left. Not worth it. Drinks were horrible
(1)
Joanne R.

One of our favorite stops in Universal! Burgers were man vs food worthy! And DELICIOUS!!!! My Cobb salad seemed salty but still very generous. Memorabilia was amazing - could have toured it as a museum. My kids lived the music videos playing on big screens.
(5)
Chris S.

My favorite Hard Rock. Great place! Location is killer.
(4)
Ameesh P.

I've been to Hard Rock Cafe's before, however, this was my first time visiting this location. I was very impressed with the overall decor and layout of the restaurant. Seeing an actual convertible Cadillac rotating above the bar area is always a sight to see along with all of the various memorabelia they had displayed all over the restaurant. The food was typical Hard Rock/American cuisine. Very good for this type of restaurant. Now onto some of the cons of this place. The service in our section was very slow and the waiter had to be asked for items multiple times. In addition, the music is way too loud. We had to yell across the table at each other and the waiter couldn't even hear us when we were placing our orders.
(3)
Lauren P.

Okay, the Hard Rock Cafe is a total tourist trap, this I know. BUT the food was actually pretty decent, the drinks were SO good (Raspberry Mojitos!!), and our server was really fun and attentive. We had a great time at a tourist trap being tourists. I have no regrets and no shame.
(4)
Matt H.

Really, this is your typical Hard Rock Cafe, just on a larger scale. I love the Pink Caddy rotating over the bar. The staff was very friendly and helpful. The food was very good and the servings are large, so come hungry.
(3)
Luis B.

Great atmosphere, nice service, food good, but nothing special. Fair prices putting it all together, but expensive for the food alone. Recommended.
(4)
Eve K.

Upon entering the restaurant, I was blown away at how big it was! I then found out it was the world's largest Hard Rock CafÃ©. Great decor, awesome music, and fun atmosphere. It was super busy when I went, yet we were seated immediately and had amazing service. We were checked on frequently by our friendly server and never felt forgotten about. Either they really know how to properly staff for busy times, or they are just all super well-trained how to deal with many tables at a time. The food was great, especially the bruschetta and spinach dip! There were lots of fancy alcoholic drinks to choose from, some were quite pricey, but you were allowed to keep the glass it came in.
(5)
H L.

Great decor Gigantic Restaurant, good Service, BUT, the Driest Over Cooked hardest Ribs Ever, even broke the Plate trying to separate the meatless carbonated bones.... Got a Salmon instead, but same, dry, dry, hard & overcooked... Next time I will just come for the Tour....
(2)
Emily G.

Real Food!!! Burgers are great! After a long day of walking around in Universal or Island of Adventure this is a must stop to refuel and have a great meal. Always consistent and service is good. This location is Huge with a second floor with many rooms. They sing happy birthday to kids and make them feel special. I always like to see that :) When I go I like to share a Burger why do you ask? Because they are delicious, filling and come with fries. I find it to be the best bang for my buck. The two of us walk out of there around $15 plus tip! Not bad at all after being in the money trap at the parks all day! The decor and atmosphere is always fun to see with lots of cool things to look at. As always they have music playing and large screens of music videos to go along with it. A fun place to get that good american food!
(4)
Katie D.

I had the fried shrimp and really enjoyed it. My husband enjoyed his pulled pork sandwich, I had a bite and wasn't that impressed. My daughter's mac and cheese from the kids menu was out of this world and came with really good garlic bread. They are a great place for young kids, they have an entire coloring book for them. I wish they had more apps on the menu, but that's really the only negative. Our waitress was also awesome, very attentive.
(4)
Amanda M.

Everytime I come here the food is good. They have a totally American menu that everyone can enjoy. The food is pricey but totally understand its for the ambience. My cousin had the app sampler as her dinner and that was an amazing choice. She had plenty to take home! For $20, thats the best deal on the menu!
(4)
Michelle S.

I was pleasantly surprised by our visit to the Hard Rock in Orlando. Given it's proximity to the Universal and Islands of Adventure theme parks, I expected the prices to be outrageous. They were actually pretty average. There was more variety on the menu than I expected and everything was well executed. We will return here on future visits to Universal. The downsides... Service is fairly slow and it's very loud inside the restaurant.
(3)
John S.

This is a great place to go for some drinks with friends... They don't have the best food in the world... The twisted Mac & Cheese is pretty good and the nachos aren't bad either. The prices are kinda high considering the lackluster food....The service here isn't too bad and the atmosphere is really cool.
(4)
Maria M.

I rarely give 5 stars but my visit to the hard rock last night was awesome. We didn't go to any theme parks but wanted to check out city walk. There was a wait but they sat us in a cool bar area to the side with live music. Our server (who was also the bartender) was amazing. Attentive, friendly, and seemed like he really loved his job. The onion ring "side" we got as an appetizer was delicious. It's technically a side so it's $7 but is a good appetizer and probably the cheapest thing...get it! As for food, the fajitas and burgers were amazing and I loved the salad I had. Even though the food can get pricy they do give you big portions and you definitely will not leave here hungry. The electric blue drink I had was tasty if you're looking for something strong and sweet. We even got a tour of some areas of the cafe that were for VIP. Very cool. Every person there genuinely wanted to be there. The best experience I've had at this chain restaurant!
(5)
Joshua S.

This is a great Hard Rock. As you can imagine, it's at Universal Studios CityWalk so it can't be a surprise that it's always busy. You may be lucky to sneak in right at dinner time but the later in the night that it gets you can expect to wait up to an hour. Definitely won't get bored waiting, though. You can peruse the gift shop, go to one of the bars and work up more of an appetite or grab a to-go drink and sit outside and stare across the bay at the Hemisphere Dancer at Margaritaville. It's even fun to have a beverage and go next door to NBA City and shoot hoops, but you probably won't hear your buzzer there. It's a great environment once you get seated. Obviously great hard rock and classic rock and last time they were even rocking' "Ice Ice Baby" when I ate here on Thanksgiving. The food is great. I've had a variety of things from the menu but my favorite still has to be the "Legendary" burger. It's amazing. I'm not really into the whole 'side of ranch' craze anymore but I would recommend getting a side of honey mustard here. I don't know what's in it but it's great. The Thanksgiving turkey dinner was cool for those of us with no family and kids in the area as well. Always busy in here but somehow the wait staff seems to stay on top of it. Also did an even at the Hard Rock here back in June for the annually SHRM conference before I lived in the area and they put on a great event next door at Hard Rock Live. Great place for events or just to grab some dinner.
(5)
Brandon M.

Very good service. I was impressed with the speed and accuracy of the server, even with a packed house. The decor is so breath taking that you need at least two hours to see everything from Freddy Mercury's jump suit to Cher's glove, this place has it all. The adult beverages are very tasty and some are offered in a souvenir glass. The food was very tasty especially the appetizers. All in all, this place has a breathtaking atmosphere that most people look for in a dining establishment while on vacation. Bravo!
(5)
Rana R.

There's nothing too special about this restaurant. Yes, the decor of the place is amazing. Lots of things to admire, but the food not so much. There was nothing bad about it, but being a yelper/foodie, your expectations are slightly raised. I like the fact that it's open late so after a long day at the parks, you won't have to worry about getting to food on time. Got to the restaurant pretty & it wasn't busy at all. Got seated right away. First thing we noticed was the booth seats were really close to the tables. Tried moving it, no luck. Slight annoyance with that then we noticed a couple of the cutlery were not clean. The server apologized & gave us new silverware. He was good to us, came back about 3-4 times asking if we were okay. So thanks for that. The nachos we ordered as an appetizer was excellent. Big plate full so it's made for sharing. I went with old faithful-- steak. Can't really do steaks wrong, unless of course they cook it differently than what you requested. In this case, they cooked to perfection. The potatoes were great too! Drank "Electric Blue" or something Electric & opted for the souvenir "Hurricane" glass for another $5 bucks. The drink was strong while the glass was cute, so it was definitely worth it. I think there was another part of the restaurant where there was live music which was nice, but we heard it once it we got outside. Bathroom is upstairs, through a dimly lit hall according to my friend, so travel in pairs, if ever. Nice restaurant overall.
(3)
Dean M.

Popped in here last night while on vacation in Orlando. First, don't try to take the water taxi, it takes you to the hotel, not to the cafe. If you do, then take a bicycle rickshaw over to the cafe from the hotel. It was a Monday evening about 8:00 PM and the place was still jammed as I'd expect from a tourist spot like this. We were seated immediately (luckily) upstairs with a view of the bar and pink Cadillac below. Service was relatively fast and our waitress was constantly attentive. As mentioned in other reviews their menu isn't extensive but there's a decent selection of mains, burgers, and sandwiches. Plus, if you're a music fan the memorabilia everywhere and the constant music videos make for a nice atmosphere. I ordered BBQ chicken and my GF had the salmon. My chicken was tender, juicy, and not covered in sauce. The sauce was basted on during cooking, not poured on after the fact which was nice. My GF ordered her salmon well done. At first everything was ok but as she got to the middle it was soft, cool and mushy, obviously not cooked. We alerted the waitress and she immediately ordered a new one and brought some fries for my GF to munch on while waiting. She apologized multiple times. When the new salmon was served it was brought by the manager who stood by to make sure we were absolutely happy with the new dish. In addition, they took the salmon off our bill. So, lose a couple of stars for the screw-up with the salmon but gain one back for the real concern about our experience. Both the waitress and manager both were extremely apologetic. Thanks for making things right.
(4)
Durwin F.

I was there one night in August with family and a friend. We went there to have a few drinks and appetizers. The drinks were pretty good and so was the food. Butch took care of us and I have to say, it was a great time and great service. We ended up getting a tour of the place before they closed. Felt like VIP treatment. I would recommend asking for him to take care of you anytime you're there.
(5)
LOIS B.

It is a chain but has the good luck to be located just outside Universal Studio. Our food was very good, burgers, salad, grilled chicken, and a sandwich ( which at this point I cannot even remember what kind it was). The restaurant is 2 stories with abundant seating. My complaint is the lag time in cleaning/busing tables. Really, when you are seated it is just not appetizing to be looking at previous diners left overs and mess. It is also apparent as you walk through on your way to be seated. Service was a bit slow and I did notice one person at a table near us get up and start looking for someone after they had been seated for a while. It was just what I expected.
(3)
Howard H.

I've never been to a Hard Rock before and I didn't expect much given that its a chain restaurant. We came in for lunch after being at the amusement park for the morning. Wait time was about 20 minutes on a weekday and the fare is pretty standard burger and fries. The food was about what you expect, not great but not terrible either. The service was pretty good and the decor was what you expect from a rock themed restaurant. I was fortunate to eat while they ran the 80's hair metal video montage which really made me happy. I was also extremely lucky to have paid my check when they started the One Direction portion of the video stream. Not a bad choice as long as you have realistic expectations.
(3)
Kimberlee W.

The food was delicious and wait staff was wonderful, but very busy. Great place to cool off for lunch
(5)
Emma M.

This is the biggest Hard Rock Cafe I've ever been to! The staff were very helpful and accommodating to special requests. The gluten free options were very good and the prices reasonable.
(4)
Brian D.

Food is good. I always like what I get. But the selection is a bit limited. I would have expected a much more diverse menu. This place is huge. We had a very good waiter but it was a bit of a haul from the kitchen to our table or to the bar. Great memorabilia on the walls. Lots of great memories.
(3)
Danielle P.

This was one of the most fun nights I have had in a while. The atmosphere is unlike any other Universal City Walk restaurant. The servers are so much fun and entertaining. I ordered the purple haze cocktail which was recommended by my waiter and it was great! For dinner I had the pulled chicken sandwich with fries and my boyfriend had the barbecue chicken and both were phenomenal. We will definitely be returning for great food and fun time!
(5)
Sal D.

Was here and Orlando at Universal City Walk and got the pull porked. It was pretty good, but how do you mess up pulled pork. Hard Rocks are always fun due to the decor, but its not really my style. Good place for a meal and beer.
(3)
Stefanie H.

As I am a collector of their shot glasses I had to visit this bar, too.
(4)
Jupiter K.

You don't go to the Hard Rock for the food, you go for the ambiance. So when my 12 year old daughter, my wife and I were sat in the lobby we were absolutely pissed. Hey Hard Rock, you really dropped the ball on this one, food really bad and atmosphere even worse!!! I guess my daughter will never get to experience what all the hoopla is about. We went inside in a good mood, and left with a horrible taste in our stomachs. Thanks Hard Rock!!!!!
(1)
Rob N.

This is probably the best HRC I have been to... really cool inside and the food is solid. We split a BBQ late (ribs and pulled pork) and it was very good. Service was excellent the atmosphere is super cool. i would recommend this place when in the Universal area.
(5)
Evan M.

Exactly what you'd expect from a Hard Rock. It's loud, touristy, overpriced, and mediocre. It's a fun place to grab a bite, but don't expect high quality food. The bar is really sticky and isn't really a comfortable place to sit. The service is adequate. They corral you through the gift shop on the way out also. Bottom line is that it's a tourist trap, and a place you will probably only ever desire to visit once.
(3)
Michael B.

Always a great atmosphere, friendly staff, and great food. If I did have any complaints however, it would be with the selection of draft beers as well as the selection of food. I understand that sometimes smaller menus are better for business but there are quite a few dishes and drinks that Hard Rock could add to their arsenal.
(4)
Louis V.

Great service with a handful of vegan options. Enjoyed our lunch at the Hard Rock. One of the better choices at City Walk.
(4)
Clinton W.

This was our last night in Orlando, so we thought, if we are staying at their Hotel, we might as well eat at their CafÃ©. This is the biggest Hard Rock CafÃ© in the world....I mean the place is huge! If you are hoping for a nice quiet lunch or dinner, think again, it is noisy and rocking out. The service we received was great. The manager came over and talked about what our son, who has a nut allergy, could and could not eat. She made it a point to point out any types of cross contamination that could happen. Our food was also good, although the nachos where just a bit too cheezy and needed more sauces and chili.
(4)
Michelle S.

Fun place. The food was good burgers. Not very long to get served. neat memorabilia
(4)
Connie L.

This was my first time eating at a Hard Rock Cafe. It was a typical American style restaurant that has specialty burgers, and other entrees but stepping it up another level. I got a pulled bbq chicken burger that came with their seasoned fries baked beans, and cole slaw. I loved their fries. Pulled bbq chicken was full of flavor and came with crispy fried onions. I also ordered a non alcoholic beverage that was excellent and very balanced of all the different flavors and fruits.
(3)
Lucy C.

Out of the Hard Rock Cafes I've been to, this one is the best. Sister and I had the grilled salmon entree as well as the macaroni and cheese entree. Salmon was grilled really well, on top of the crispy skin, which they leave on the plate for you, and a side of grilled lemon to drizzle. I liked the side of vegetables and mashed potatoes too. Sister's mac and cheese was too runny, but flavor was good. I would definitely recommend this place in Universal Studios. Lots of space and seating. Great music, interactive walls for kids, about the only place with an outlet if you need to charge your phone, great service, and surprisingly decent prices.
(4)
Gail B.

We stopped in to check out the gift shop. This location is much bigger than the DC one.
(4)
Elizabeth W.

The Hard Rock Cafe is one of my favorite restaurants, primarily for the classic rock music and memorabilia. It has some of the most impressive memorabilia I've seen, my favorite being the Woodstock room. The food is good, old-fashioned American food. I absolutely love their nachos, it's an appetizer but I often get it as my meal. The service is usually great, I've had maybe one bad experience out of the several times I've been here and ended up with a 20% discount, they make up for their mistakes and that's really what's crucial. They also have a good loyalty program, got a free meal on my birthday as well as ice cream with a candle and a birthday acknowledgement to the whole restaurant. I'll always come back and always recommend it!
(5)
Shane M.

The place is awesome, tons of stuff on the walls. the food was great and the waiter Vegas, was great also. Service was spot on, food even better ribs and the Cowboy Ribeye.
(4)
Adrian B.

It is a really big restaurantes with a lot of tales and you are sitted immediately. The menÃº is the same and you get what you expect. As always you hace the mÃºsica theme that is impressive. It is great to dine here after exiting the park.
(5)
Rita Y.

Shop review only. A fairly good section for HRC stuff. I was shopping for pins as gifts for family. Some of the workers are more helpful than others. The female worker got what I needed but later, one of the male workers asked if I had seen their pin book. He showed me pins from prior years and some were on sale for $5 and I bought one which was not even on floor display. Not into the t-shirts anymore. I hardly see anyone wearing any of their HRC t shirts. The foreign tourists were snatching up the t-shirts 'tho.
(3)
Darrell O.

Bad service, cold food, and I was overcharged. The waitress never checked on us. No refills. Eat at Macdonald's it's better than this dive.
(1)
Sydney S.

This made me so sad. First let me say that the service was fantastic. I mean really awesome. Everyone that I encountered here was kind, attentive, friendly, and helpful. They really were interested in hearing about who you were and why you were visiting the restaurant. ++ The food though... so sad. The potato skins were delicious. Well proportioned, crunchy, and satisfying. ++ I should have stopped there. I ordered the region specialty burger. Two patties, two slices of cheese, deep fried macaroni and cheese, and some other things I don't remember, all on a pretzel bun. I was so excited to try this crazy burger, but it was utterly disappointing. Flavorless, couldn't taste the cheese, couldn't taste the beef, hardly even noticed the bun. It was just bland and unexciting... like no one in the kitchen had ever heard of salt. The server was really apologetic and kind about it, which I appreciated. - - Also, no Guinness or Cider on tap = sad.
(2)
Taylor D.

Well first time at a Hard Rock Cafe. Thought the service, food, drinks, and shot were great. Had good suggestions. Clean bathrooms. Fast seating. Had a great experience. Would recommend to anyone. And even kid friendly!!!
(5)
Steven D.

I always love eating and enjoying food at the hard rock. I love the atmosphere and the staff is always friendly. My favorite food to order is the nachos and the Fiesta Burger.
(4)
A.L. S.

The music is great and there are bathrooms upstairs and downstairs. Would be great for a kids birthday party. There is a room in the back for private parties. service was okay. They forgot my bacon on the cheese burger, and the taste was okay. The potato skins were delicious!
(3)
Stephen O.

Wow, for a Universal-branded higher quality restaurant, this did not deliver. The most pleasant staff were the girls in the merchandise shop who offered to take photos for our group in several locations. They were great! Then... We waited past our reservation time to be seated. When we went to have our photo taken (as a part of the seating process, this happens for everyone) the photographer refused to take a photo of us with any of our phones. We asked a gentleman in line behind us to do it and he happily obliged. I think this angered the photographer because he then refused to take our picture at all. He wouldn't let us use the guitar prop for our photo, either. We asked why he was so miffed, to which he YELLED for us to "get out muh face bruh!" Wow is all I can say. Our server was visibly annoyed that we started off with a round of water, which irks me to no end because we all planned to order alcoholic drinks, and did. He was also visibly dismayed that our group of six was not ordering a meal but had come in for drinks and dessert. Needless to say we received "auto-gratuity level" service. Our group is amazing, so we laughed it up and had a great time, but it was not with the help of the Hard Rock. 1 star.
(1)
Chris D.

PLUS // It's cold in here if you wanna escape the heat, food is good for the price, ambiance is just what you'd expect. Most servers / bartenders were pleasant and respectful. MINUS // If you go to the bar and run into Dan, the demeanor may not be as pleasant. When I asked about the seasonal beer, he was condescending. When he looked at my ID he said, "Where the fuck is the date?" Made the experience less than great.
(4)
Scott H.

Unfortunately, it's exactly what you expect from a tourist restaurant. I think you should only come here for the environment, if loud music and music memorabilia is your thing. The fajitas I ordered did not come out sizzling and the tortillas were stale and stuck to each other and the weird brown bag they brought them in. Worst of all, my kids hot dog bun was as hard as the crouton's in the wife's salad. Such a bad dining experience for us.
(2)
Jane K.

Had the best time here! AMAZING margaritas and the Nachos were the best we've ever had. Weird because it's not even a Mexican restaurant! Service was so much faster than any other place we went to in City Walk and the staff was super friendly. Can't wait to go back and see Dan the bartender on our next trip to Universal!!
(5)
Mike V.

A nice Surprise... The food was dynamite, and the portions were outrageous! If you are looking for a good meal when you are at Universal, this place will not disappoint. I had the Texas BBQ pork sandwich. It came with jalepenos and onion strings. The pork is smoked in house, and it was tender and flavorful! Also, the decor and ambiance while a little loud, are a spectacle. There is a life sized pink Cadillac rotating in the air!
(4)
Nicole M.

Sat at the bar and had a drink and an appetizer! Bartender was super friendly and even though the place was packed we had fast service! As always, the music and atmosphere was great.
(4)
Nellie N.

Hard Rock Cafe at the Universal Walk has a very large interior with waiters dressed as fake rockers, and small HD screens blasting out some memorable 80's music videos. There is memorabilia all over the walls (albeit some of it is rubbish (dirty boots, guitar from a mediocre early 2000s band etc...) In general, the atmosphere is pretty entertaining, especially when compared to other places at universal walk, like the unconscionable failure that is the NBA experience. There is a bizarre process to get a table, which must work well for them when it is extremely busy. When it is not so busy, the process reveals itself as a very lame attempt to sell you a portrait photo. In the age or smartphones, attempting to hard sell a "profession photo" of your family standing against a wall in a chain restaurant seems outdated at best, desperate and anti-customer is more like it. Finally, after turning down solicitations, we were seated and greeted. Our waiter was cool, not a pretentious fake rocker, but more like a typical young guy trying to start out. Service was prompt and we tipped him accordingly. However, the food was very weak. Despite having "re-done our menu" everything was like Applebees on meth. - Nachos: do you like a huge plate of chips covered in cheeze whiz? You'll like these nachos. The aftertaste of cheez whiz eventually gets to be too much. Many of the chips were burnt from over-cooking - Salad: Completely submerged in watery, out of the bottle ranch sauce. Chicken on the salad was probably OK before they over-cooked it - Chicken and Ribs combo. Might have been ok, except the ribs were way over-cooked. How do you over-cook smoked ribs again? This is the first time I've had ribs where the meat did not come off the bone without a steak knife. On the plus side, the menu isn't nearly as condescending as Guy Fieri's Tex Mex place.
(2)
Katelyn B.

My first time at a hard rock cafe. It was corded but we were able to get five seats at the bar while we waited for a table. We had just gotten our drinks when our table was ready. Our bachelorette was given top treatment and they played along with our girly giggles. The food was priced better than I had thought it would be. We had the appetizer combo which was 19.95 but had wings, onion rings, bruschetta, chicken tenders, spinach dip and pita. It was great. I had the chicken tenders- they were filling with a tummy breading. THe Mac and cheese entree was spicy but delicious. The lemonade strawberry press drink was amazing and yielded five or so drinks. This was a great experience for all of us- fast friendly and fun service. I would definitely go back.
(5)
Katie T.

My friends and I ate here for the bachelorette night and really enjoyed it! It is a great atmosphere - we were able to sing at the top of our lungs to the songs without getting yelled at! I'm sure our neighbor tables weren't too thrilled, but who the hell cares?! The food was so-so. I spent about 30$ on the mac n cheese dish with a liquor drink. The drinks were great - good prices with a strong pour. The food was a little bland, but I still enjoyed it. My friends also enjoyed their food as well. I recommend the nachos as well! I would definitely come back here for the atmosphere alone. Fun place for a bachelorette night!
(3)
John M.

We visited friends who just went to Universal Studios. If you are going to the restaurant alone without visiting the park, you have a long journey of parking and walking ahead of you. We went in the evening and had to pay $5 because we did not have Florida driver's licenses. Once you park within the massive garage structure, there are a series of escalators and paths you must traverse to eventually arrive at the Hard Rock Cafe. The restaurant itself is pretty loud, as expected. There might be a small wait time to get a seat. The waiter service is great. The food is delicious as well. We ordered ribs, the combo appetizer with a taste of several dishes and several drinks. The memorabilia is pretty awesome as well. You'll have fun walking around looking at them.
(4)
Stephen P.

May have been the worst food we had at City Walk this week. The waiter made you feel that he wished you weren't sitting at his table. The food wasn't hot when served. Wished we ate at one of the other restaurants.
(1)
Wen L.

I don't give 5 stars often but I feel that they deserve it. I had a really cool waiter ..don't quite remember his name but he had a long beard lol. Okay I got the chicken nachos and they were really good, the portions were huge. Also the purple haze I got to drink was great.
(5)
Christopher M.

Cheap eats. Orlando is over priced everywhere you go. Hard Rock is awesome to have consistent prices everywhere. Great rock music all the time. Awesome servers. We really had a nice time.
(5)
Lisa N.

This restaurant is HUGE. Our server told us that they can seat several thousand people at a time! I wonder what their kitchen must look like... The service was quick and friendly. The menu is huge and contains mainly American cuisine. It's located right next to the Blue Man Group theater, so it's a convenient spot for a quick dinner before or after the show. Overall, it's decently priced for the touristy area and a good choice for kids or the picky eater.
(4)
Jen L.

Great restaurant at City Walk. The kids loved the music and we even celabrated my Birthday there with some cake. Our server was awesome and the gift shop is pretty cool. I recommend the nachos but they are big!!
(4)
Rafael F.

Hickory bbq burger is awesome!! Nacho cheese appetizer feeds 5, so plan accordingly. Purple haze is on point!
(5)
Russell C.

A lackluster experience. It seems they can't handle the busiest part of the year. I was told at front desk that there was no wait time, but ended up waiting 15 minutes for a table. Our waiter was either slow, or handling too much for one person. Local legendary burger was delicious, and that was the highlight of the meal. I can't be sure, but I had stomach problems all evening, and Hard Rock Orlando was the last place I ate. Don't eat here unless you really want to listen to music, see some rock memorabilia, and eat a burger on par with most red robins. Did I mention its a $15 burger?
(2)
Cathy B.

My boyfriend and I were there around Monday 2/20 10PM - Tuesday 2/21 12AM. We sat in the tables surrounding the bar area. I've been to a couple Hard Rocks and I thought this one was nice enough. Decor was fun, bright, and popped. Our hostesses that greeted and seated us were really great. I asked if there were any Elvis items and our hostess said there was a whole room. It was upstairs in a closed section, but she said to feel free to walk around the upstairs even though there's no food service up there. I thought that was a great invitation. Our waitresses switched shortly after being seated which we thought was odd, but our final waitress was awesome. The receipt said Kimberly (very short hair) so I hope that's her name and not the first waitress. Kimberly was very attentive on drink orders and refills. She also came by a couple times to chat us up and she was very sincere and interested in having a conversation--you know, as opposed to other servers who just chat you up to get tips up. Kimberly offered really great service and we had lots of fun due to her. Thanks so much for that!!! As far as food: I got the three veggie cheese burger--nothing special. I really like their french fries! I also got a side order of the twisted mac, but it was really....boring and definitely NOT worth the $6!!! For dessert my boyfriend and I shared the brownie a la mode--good enough. We also got our own tasters. I got a mini creme brulee--there's nothing mini about it! I THINK it's $3.95 and for the serving size it's a pretty good deal. I actually had to take mine home with me because I couldn't finish the big serving. While I liked the creme brulee, I didn't love it. It's way too sweet. The dinner was definitely a splurge, but after spending a billion dollars at Universal Studios it didn't really break the bank much more.
(4)
Erin M.

Love the atmosphere and the service was excellent! The burger my husband had was huge and my salad was great. We started with a wing appetizer and the were big and juicy. The sauce was just the right amount of heat and flavor. We love wings and we thought these were very good! Our entrees came out quickly my husband liked his burger and I enjoyed my salad. They were very accommodating. I ordered the arugula chicken salad on romaine and it came out just right. The dressing was really good! My son had the BBQ wings and my daughter had cheesy mac. I thought both kids meals were more than a typical kid portion. There is so much to look at and it was nice that our server let us know it was more than okay to explore the restaurant. Great experience.
(4)
Jim L.

This place has the worst service I have ever experienced at a restaurant. When we checked in they told me it would be 5 minutes to get a table it took 25 minutes and it did not appear to be that busy. At that point I should have left. Shame on me. After finally getting a table it went down hill from there. They came by our table to sell us over priced pictures. They slow rolled us on service to sell us more drinks and it continued throughout. When we asked what was the delay they acted surprised, but miraculously our food finally showed up. This was by far the worst service experience I have had at a restaurant ever. The worst part is this Hard Rock is located at Universal Studios where you are paying huge fees to spend time at the park, which was significantly reduced by the 2 hour lunch at the Hard Rock. Do yourself a favor and avoid this place at all cost.
(1)
Christina B.

WARNING! *DO NOT COME TO THIS PLACE WITHOUT A HANDFUL OF CASH, A CREDIT CARD OR YOUR FIRST-BORN CHILD, BECAUSE THIS PLACE IS EXPENSIVE.* Now that THAT is out of the way, let us begin. We went here after a very, VERY long day at Islands of Adventure and right before we were amazed by the Blue Man Group. I was starving and literally would have eaten Taco Bell at that moment. This place is rocker heaven. All of the waiters and waitresses are tattooed, pierced, wearing band t-shirts and have funky jewelry on. There is extremely loud music playing, followed by the original music videos displayed across flat-screens throughout the entire restaurant. If you're into classic rock, or even pop-rock, like I am, you'll love the decor of this place. We started with the "loaded potato skins" which were great. Of course, they needed salt but usually everything does for me. I then had the chicken and beef fajitas which were FANTASTIC. I LOVE fajitas and find it hard to find GOOD ones and these were just that....GOOD. My husband had the Mediterranean shrimp pasta which he devoured in a matter of minutes. When you first walk in, they take pictures of you and at the end of your meal, you can buy a few copies. Even though I looked awful, we got a few copies for our family members! Check out the gift shop! We walked out with a pair of sunglasses, a t-shirt and a cool little bedazzled guitar broach. Also check out the pretend Sistine Chapel on the ceiling. It was absolutely beautiful. Enjoy the Pink Cadillac and hope with all your might that Thriller comes on so the wait-staff will dance for you.
(4)
Josh J.

Being a local here in Orlando, I'm not one to eat in such a touristy spot, but a friend suggested we eat here and I said to myself, "Why not". I must say it was the best decision I made that day! Though the park was VERY busy, the wait was short. We were quickly seated within minutes I ordered the Legendary 10 oz. Burger and instead of 2 slices of Cheddar, I requested 2 slices of Monterrey Jack and cooked Medium. It was cooked to perfection. I must say, without a doubt, this has been the best tasting burger I have ever put in my mouth. You can definitely taste the best quality meats and ingredients. I have eaten at other Hard Rock Cafe's years before, but I don't remember them being as good as this particular one. This particular Hard Rock Cafe must also be the biggest restaurant in Central Florida. It is so massive, you can actually get lost. The staff was very friendly during our visit and, other than our server getting caught up and not being able to get to us for a while after we finished our meal, I have no complaints. Be prepared to spend about $20 per person with drinks and a burger.
(5)
Karl S.

Drinks and appetizers after a hard day of theme-Parkin'. Industrial to the nth degree. Food decent. Rock paraphernalia interesting. It serves it's purpose.
(3)
Jenny A.

So I guess this is the largest Hard Rock it the world, it doenst really amaze me. TYPICALLLL American food, it wasn't that bad. I got the macaroni and cheese and my boyfriend had the burger which was pretty big. Played a lot of classic rock and there was a lot of memoriabilia around. I like Planet Hollywood's decor better only cause it's all about MOVIES as opposed to rock music - which I can't relate to. One cool thing is that when the song Thriller came on, all the waiters did the dance - wherever they were in the restaurant! Very fun and entertaining. Other than that, it was whatever.
(3)
Monica J.

It's a Hard Rock. The food is pretty much the same at all of the ones I've been to. Basic mass appeal menu created to make sure tourists from any part of the country will see only the familiar. I had the typical burger and fries with one of those slushy drinks with 1,000 plus grams of sugar (but, hey, I got a free glass). As for the memorabilia, this place had a decent amount of it. Most of it was old school.. Elvis, The Beatles, Johnny Cash. There was a second floor that was apparently closed that night so I'm not sure what else is up there but we were close to the bar and so got a pretty good view of the pink Cadillac hanging from the ceiling. They also had a humongous, wall-sized touch screen that you could walk up to and touch an item to find out more details about it. That was pretty cool. Overall, it would have been a four star experience if it wasn't so loud. I know what you are thinking: its Rock and Roll, it is supposed to be loud! Don't get me wrong, I enjoyed the music and loved getting to watch the music videos on all the tv screens. The noise I am talking about was from the employees. They all seemed to be screaming "HEY EVERYBODY, YOU ARE ON VACATION AND HAVING A REALLY GOOD TIME!!!". They rang a cow bell at the bar at random intervals, sang the happy birthday song at least half a dozen times during the hour we were there, and one of them sang along (badly) at the top of his voice to every other song that came on. They also cheered and clapped loudly when either team scored in the college football game showing in the bar area. I guess they were trying to create a "fun" atmosphere but it all seemed forced and over the top. Some of the waitresses even did the Thriller dance when the Michael Jackson song came on, which would have been cute if it were not for the fact that they didn't seem to be having fun or enjoying it at all... just some zombies putting on a show for the tourists.
(3)
Nina P.

I enjoyed it some, the food was fine but nothing amazing. We did go around 9pm so I guess this shouldn't be a surprise but the food came out very very quickly. There were 2 things I especially liked about this place. 1. The Dessert (a single "bite" is enough for 2 ppl to share) 2. That is was open late A lot of the restaurants on City Walk close very early, so this is always your best bet i you like to eat late.
(3)
Alton O.

Great atmosphere! Food was wonderful! Made reservations and went straight to table upon arrival.
(5)
N R.

Food was amazing. Service was superior. What more can one expect at a restaurant. Had the Texan sandwich and family had the club and the original burger. All superb. And affordable prices
(5)
Markus M.

This is pretty huge but also pretty tasty. Good hard rock like service.
(5)
Paige H.

Host was polite. Waiter was friendly. Food was quickly served and delicious. Birthday at our table was also treated kindly. Would go back
(5)
Sam P.

Absolute worst experience at any restaurant ever. I went with a group of 6 people for dinner. I had forgotten my license so I was unable to order a drink. After our appetizer, I was taking a drink out of one of my group member's drink when the manager came out of nowhere and began yelling at me. She not only took the drink I sipped out of away from me, but ripped the drink out of another's hands. She continued to yell at our table about how alcohol would no longer be served at our table all due to my ID not being checked (I am also well over the age of 21). When we tried to ask what was going on, she continued to yell at us and then told us to get out. While I understand about checking the ID's of those who are drinking, the whole situation was dealt with completely unprofessionally. There was no warning given to me. If I was given a warning, I would have simply stuck with drinking my water. She was one of the most rudest and disrespectful managers I have ever seen.
(1)
Nikki S.

Friend and I went here about a week ago. I'm a frequent Orlando traveler and what I like about this place is they seat you promptly even with a mass amount of people waiting. Our server was friendly and she made sure to swing by our table as much as possible. I had the BBQ Pulled Chicken Sandwich and it was good till the last drop. Holding back 2 stars due to the fact before being seated a man came out of no where and told us to hold a guitar then snapped our photo. My friend and I were sans makeup and exhausted from a long day at Universal. Later in our meal a woman walked up with a printout of our 2 zombie faces asking if we wanted to pay $20 for said scary photo. Call me cliche but I like this chain minus phantom photo takers. Rock on!
(3)
Brian P.

Food was good but a mess to eat. Otherwise decent service. I would come back. But wouldn't get the burger again. It was good. But a chore to eat.
(3)
Ashley K.

Oh, Hard Rock... how I've missed you! I haven't been since my 21st birthday dinner and not much has changed. The menu prices are pretty steep, but are competitive for this area. The drink prices are probably equally steep but they don't tell you the prices on the menu. I ordered the "twisted mac and cheese" and it was absolutely fab! As for the wait staff, they were definitely accommodating and very friendly! Also, if you have a Universal/IOA "preferred pass" you get 10% off of food purchases. Chyeah!
(4)
A fab night had by all the family and a great photo for the memory! Food was lovely and it was great looking around all the music and film memorobilia they have staff made it a brilliant evening and we enjoyed the random dancing too
(5)
Mike P.

Great Service! Great Food! Love the Red,White, Blue Burger.
(5)
Scott G.

Food was good. Atmosphere was good. The server was the best waitress that I have had in years. If the rating was on service alone, I would give them 5 stars.
(4)
Dawn L.

Made two stops at the Hard Rock in Orlando while I was in town. Our server in the restaurant was FAB-U-LOUS! Attentive and responsive without being overbearing. The one thing I didn't like was that we were sort of forced to do the tourist trap "stand here, hold the guitar, smile, take a photo here" thing...and the guy doing it was ever so enthused to be doing his job--not. Then some people come interrupt us while we're eating to peddle these pics--ours looked awful--and they lied and told us how great they were. The food was fine. I had the nacho appetizer as a meal and it was ginormous and I couldn't finish it. My awesome server brought me guac for free and asked if I needed more periodically. Mom had pulled pork sandwich which she said was meh, but I had a bite and thought it was fine. There's an interactive computerized wall in the restaurant that guests can play with. Not exactly sure what it does but it looked like you could "touch" memorabilia items on the wall and swap it along different panels of the wall with other players. The staff in the Hard Rock store also were friendly and helpful. There's a cool wall of collector's pins and lots of memorabilia to see in the store and the restaurant. Typical of Hard Rock anywhere, I guess.
(4)
Tanya L.

Decided to have lunch here after a long walk around Islands of Adventure. We were very exhausted and out of energy. When entering we were greeted by the host and immediately directed to a section to take a photograph with a guitar. After that we are greeted by the waiter and taken to our table. Our waitress was Giselle. She was very friendly. She had a great sense of humor and was very quick to take our order. However, several times out of no where a waiter would start yelling out random jokes or remarks.. He scared me at first but then I caught on.. I found it a litte annoying. All I wanted was peace and quite while I ate. I ordered a classic cheddar cheese burger. It was delicious! Cooked well done and the french fries were good too. Even though Giselle was great, I think they over load the waiters with to many tables to take care of. We had to look for her several times to refill our drinks and to finally bring us our check. When we were done we decided to take a walk around the hard rock and it was super clean and the decoration was very nice. I really enjoyed relaxing there before we headed to Universal Studios.
(4)
Gus F.

I've eaten here a ton of times but we stopped in for a burger after The Avengers at Universal Cineplex 20 last night. By the way, The Avengers in IMAX/3D with a couple of 32 oz. Shock Tops was KILLER!!!! Same ole Hard Rock. Huge burgers, cold beer. I do like the new "ipodish interactive" wall they put it....kinda cool. We played on that one for a while till the burgers came. Service was excellent as it always is there, IMO. When at Universal, give it a try. But a burger there is 14 bucks, so remember that.
(3)
Liz M.

Great spot for a tourist on vacation. This place is huge and covered with different rock and roll decorations. The nachos are amazing. I get some sort of veggie burger which is fine, but really I would be happier just eating the nachos. My friend has gotten a regular burger and turkey burger and was happy with both. But the music and ambiance is the reason to be here.
(4)
Nat W.

Since I collect their pins, I often go to hard rock shop but never really have eaten at their restaurant. When I and my husband were at Universal Orlando, we decided to dine in for the first time in like 6 years. The food is not bad at all, however nothing specail about it. Just like any other chain restaurants. I like their wide selection of drinks. They are bit pricey but it is fun to eat in this kind of atomasphere once in a while. Like others mentioned, at this location they do take pictures of you at the front and try to sell it to you at the dinner table later. You get to hold a guitar in front of their sign and smile. I guess it could be a good souvenir if you do not mind paying $20 for it. For others, it would be just annoying.
(3)
laura h.

Good place to grab a meal after a day of walking around Universal. I love their California burger. Its always nice, juicy and cooked the way i ordered it. I have been here about 5 times in the past year and the food was consistently good. They also serve a mean pulled pork sandwich. Their prices are pretty reasonable when you compare it to what you pay for a fast food burger inside the park. Also the service is usually nice, friend and attentive, which you wouldn't expect in such a large place.
(4)
Rob S.

Burgers here ARE fantastic. But you don't come here for the food, everyone knows that. You come here for the memorabilia. You're surrounded by guitars of rock gods, signed pictures, shoes, jackets from concerts, etc. THAT'S why you come here. And the bar is just awesome, with a giant pink Cadillac atop the bar underneath a painted ceiling of departed rock stars looking down from music heaven. Pricey place though for what it is. But there's nowhere else around where you can experience firsthand bits of music history while chowing down on your burger. Love it.
(4)
Gustavo A. L.

From other Hard Rock Cafes in other parts of the globe, I have always carried this misconception that these places are just a gimmick with average touristy food. Boy, was I wrong. First off, the service here is fantastic, these guys really make your experience special. Second, their burgers rank in my book as very close to the top, in fact the red white and blue is definitely within the top three burgers I have ever had. What a fantastic experience this was, a very pleasant surprise-
(4)
Sebastien S.

One of the best hard rock cafes
(5)
Carla L.

Decor? 5 1/2 Stars Service? 3 Food? 3 So anyone who has ever liked even one note of music in their life will find the guitars, outfits, photos just amazing. There is a surprise at every corner, its fun, they have videos of concerts everywhere. Everything else.. meh. Its not bad but all you are paying for is for the name.The food is definitely generic and the service depends on who it is on that particular day. The shop is pretty cool but if you have other alternatives for food then think about those.
(3)
Jennie K.

Apparently, this is the largest Hard Rock Cafe EVARRRR. It was quite large and filled with memorabilia, but that's not quite my thing. If it's yours, go here, and enjoy the sights. The BF and I split the BBQ duo platter (~$22) of smoked pulled pork and "Memphis style" ribs, and a side of twisted mac n' cheese ($5.) The twisted mac n' cheese was like queso on top of spiral pasta, nothing special and totally not worth it. I expected the ribs to be dry-rubbed only, but they had a decent amount of sauce on them and were actually very soft and flavorful. The pulled pork was so-so, needed more sauce. They put a bottom bun beneath the pile, not sure why because it just became a soggy mess by the time we discovered it. The coleslaw was watery and the ranch beans edible but nothing to rave about. Waitress refilled our drinks quickly, checked up on us just often enough, props for her. Quoth the Yelp system, "A-OK".
(3)
Lo S.

Hard Rock Cafe, Universal Studio Style! As unimpressed as I was prepared to be, I actually liked this place. We ducked in because it started to rain and actually sat at the bar for awhile. I ordered a MAI TAI and it was SOOOO GOOOD! The service is actually GREAT HERE! We didnt order food but the people sitting next to us did. The portions where humongous!!!!!!!!! Each entree looked big enough for 2 people! The decor was pretty sweet! There was a spinning pink caddy above the bar and it was HOT!! I kinda wish we had something to eat but it was too early. But, the bartender was fantastic and very attentive. A sweet surprise from a widly over popular chain like Hard Rock. I say check it out because I liked it. hahaha!! Thumbs up Hard Rock!
(4)
Harold J.

Very consistent with the service, aptmosphere, and food quality with the rest of their locations. I'll stick with the burgers from now on, since I have not had another menu item that they do very well at.
(4)
Ed K.

Went here for lunch after spending the morning at the parks. Was looking forward to something better than the low quality food the parks offer. Unfortunately, the food here wasn't much of an improvement. I've eaten at other Hard Rock's and generally found them decent. This place seems to be making due with the idea that they can get away with lesser quality food thanks to their proximity to Universal. It's an unfortunate decision and it means we won't be returning.
(2)
sheri s.

Went to the Hard Rock my first night in Orlando and ordered a steak dinner. I asked for the steak to be cooked medium well but it was well done and tough. Also, it had at least an ounce of inedible fat which should have been trimmed. The restaurant was very busy and there seemed to be plenty of hired help. Unfortunately, my server was very slow and inattentive. She never asked if I needed anything (including water) and once the food arrived, I never saw her until she presented the bill. This place is over-rated.
(1)
Mark H.

I am usually not a fan of chain restaurants, but the Hard Rock Cafe was a rare exception. The decor was typical Hard Rock with plenty of memorabilia on the walls. The sign outside stated it was the largest Hard Rock Cafe in the world, so that told me they'd have available seating. I ordered the steak fajitas and a side Caesar salad. Both were very large and very filling. They tasted good and filled me up for the rest of my evening at Universal Orlando. My waitress, Nicole, was excellent. She was extremely attentive, even signing me up for their free points/ food card. Also, by checking in on Yelp, I received a free guided tour of the memorabilia. Pretty cool. The prices were reasonable, unlike the prices inside Universal Studios. I would highly recommend this Hard Rock Cafe if you're on City Walk or in one of the Universal Studios amusement parks.
(4)
Heather Q.

We made priority seating requests for 6:30 on Sat night. We were seated quickly but had to wait 45 min to get our food. We had a show to see at 8 and had to inhale our food. The food was good and the Mgr offered us free dessert which we could not use since we had to leave. We asked for dessert vouchers to come back after the show and they refused. If we ever go back, we won't have plans afterwards.
(2)
Nicole M.

I came here for the papa roach and seether concert and I wasn't disappointed! The reason why I docked one star is because if you only come here for a concert and you happen to get there before 6pm, you get to pay the full $17 worth for parking. What a ripoff; there should be a way to prove that I was only there for the concert or be given the ability to park at the resorts or something. Found out parking is free after 6pm with FL ID...yay? I'm a huge fan of the 2 story setup, but I also love that the bottom level had the main "pit" and a raised outer ring. I brought my brother who is still a minor and I didn't want him to be involved in the full pit experience so we were able to grab a spot on the outer ring and he got a great spot to see everything! I will definitely visit here again for a show...but arrive after 6pm, bad spot be damned!
(4)
Emily S.

I have been to other Hard Rock locations, but this one is by far my most favorite. It is a literal landmark of the Universal Studios park, with the spinning Universal globe just down the road. It's safe to say that the sign is one of the biggest things in the park. Like any other Hard Rock, the interior is stunning, with a full gift shop and thousands of Rock-and-Roll artifacts displayed throughout the restaurant. To me, however, this Hard Rock seemed much bigger than most, and it likely was in reality. The bathrooms are down a huge winding staircase and the tables seemed to extend back for miles. The gift shop alone is impressive. The staff there were wonderful. One particular guy we talked to was hilarious. He kept reciting bits from "Charlie the Unicorn", an animation from my past. He was fantastic and so was the selection of merchandise. In addition, the food was top-notch, better than anything I've ordered at another Hard Rock location. The burger was juicy and cooked perfectly to my standards. And I could not have eaten enough fries to satisfy my need for their taste. Our server was wonderful, too! This place just keeps getting better and better. He handled our complicated split checks effortlessly and always brought extra drinks or requests to our table in no time, as if we were his only table to wait. To sum this place up, it is a monster worth every praise to its name. When you go to the Universal Studios park, you should pick no other place to settle down for dinner.
(5)
McGoats T.

This is not the average hard rock, & I like that. It felt like the servers actually cared, unlike other ones I have been to. My wife has allergies & they sent a manager over to take care of her. This really made me happy, they showed that it meant something to them & they went the extra mile so she wouldn't get sick. This is the largest Hard Rock I have ever been to. The food is standard Hard Rock. I had the Mac n cheese. It was nice & creamy with a hint of spice. Also, I always get the Exotic Margarita, delicious!!!! You can't beat the location, right on the universal city walk. Great place to come after a long day at the park.
(5)
Mia N.

I am a fan because I always get one thing, which are the nachos. I always get the nachos every Hard Rock we go. Did it in Madrid 10 years ago, in Rome, DC, and Orlando this year. They have the best nachos in the world on a huge plate. I think I have gotten a pasta or burger dish, that was not as thrilling so I always get the nachos. And I was starving after walking around wretched Universal Studios. Husband gets the burgers, which he likes. I wouldn't normally go to this overpriced burger joint, but we have a small boy so it's a fun and festive place with the loud music and memorabilia. The service can be sort of spotty at this place. We got our food rather quickly, but the table in front of us, it took them forever to get their burgers that I felt sorry for them. Our service was good though, and the lady was quick with the drink refills. We had to come here since it's the biggest Hard Rock Cafe in the world. I think I went to the first one in London more than 20 years, but it would be fun to go back with my son and get him a shirt! The one thing I didn't like was when they take pictures at the entrance, which they try to sell you. Well, I knew I did not want that photo so I walked in front of the people in front of us while they were getting situated for their photo, but the photographer rudely told us we had to go back in the line and wait till after the people took their photo, which is not fair. Why should I have to wait 5 minutes for those people to take their stupid photo when we could have gone to get our table? They should give you the option of walking past that tourist trap.
(4)
Danielle S.

The Hard Rock is a chain restaurant and there wasn't anything radically different about the food in this one to make it stand out from the rest. However, it is the largest one in the world so there is a lot of memorabilia to look at if you're into that type of thing. One thing that I did love, and recommend for groups, are the alcoholic pressed drinks. They serve it in a pitcher and it makes about 3-4 glasses for $15. This is a great value and kept the bill low. Our check was around $83 dollars for 3 people. We each got an entree, drinks and dessert. I thought this was great, considering the inflated prices at a theme park.
(4)
Felix D.

We went there in 2011 had the Ceasar Salad, a Original Legendary and a Classic Burger. The food was good and we liked it. The employees were all really nice people and had fun doing their job. IÂ´m glad theyÂ´re all a bit strange in their ways which makes every Hard Rock Cafe unique. They had lots of outstanding memorabilia throughout the entire Cafe. IÂ´ve been to many Hard Rock CafeÂ´s and I would definately come back to this one. ItÂ´s a Hard Rock so if you donÂ´t like their style then I suggest you donÂ´t go. If youÂ´re a fan of the chain then you should definately check it out. Had lots of fun there and the atmosphere is just great. IÂ´ll rate this Hard Rock Cafe a 5 since it has nicer memorabilia then some others do and because of the nice waiters we had. Thanks guys!
(5)
Sonja W.

Stopped in for lunch. The hostess seated us quickly and our waitress came over soon after to take our order. Loved all the rock memorabilia on the walls and pink Cadillac spinning above the bar. Though it wasn't crowded, the music was very loud and I couldn't have a conversation with my husband. I ordered the Hickory Smoked Pull Pork sandwich which was delicious; it came with a side of fries, chipotle beans and coleslaw. My husband ordered the nachos, he thought they were okay. We found it to be reasonable priced (pricing was inline with most other sit down eateries in Universal) with the added bonus of the rock-n-roll atmosphere. We'd come back again.
(3)
Mia N.

I am a fan because I always get one thing, which are the nachos. I always get the nachos every Hard Rock we go. Did it in Madrid 10 years ago, in Rome, DC, and Orlando this year. They have the best nachos in the world on a huge plate. I think I have gotten a pasta or burger dish, that was not as thrilling so I always get the nachos. And I was starving after walking around wretched Universal Studios. Husband gets the burgers, which he likes. I wouldn't normally go to this overpriced burger joint, but we have a small boy so it's a fun and festive place with the loud music and memorabilia. The service can be sort of spotty at this place. We got our food rather quickly, but the table in front of us, it took them forever to get their burgers that I felt sorry for them. Our service was good though, and the lady was quick with the drink refills. We had to come here since it's the biggest Hard Rock Cafe in the world. I think I went to the first one in London more than 20 years, but it would be fun to go back with my son and get him a shirt! The one thing I didn't like was when they take pictures at the entrance, which they try to sell you. Well, I knew I did not want that photo so I walked in front of the people in front of us while they were getting situated for their photo, but the photographer rudely told us we had to go back in the line and wait till after the people took their photo, which is not fair. Why should I have to wait 5 minutes for those people to take their stupid photo when we could have gone to get our table? They should give you the option of walking past that tourist trap.
(4)
Danielle S.

The Hard Rock is a chain restaurant and there wasn't anything radically different about the food in this one to make it stand out from the rest. However, it is the largest one in the world so there is a lot of memorabilia to look at if you're into that type of thing. One thing that I did love, and recommend for groups, are the alcoholic pressed drinks. They serve it in a pitcher and it makes about 3-4 glasses for $15. This is a great value and kept the bill low. Our check was around $83 dollars for 3 people. We each got an entree, drinks and dessert. I thought this was great, considering the inflated prices at a theme park.
(4)
Felix D.

We went there in 2011 had the Ceasar Salad, a Original Legendary and a Classic Burger. The food was good and we liked it. The employees were all really nice people and had fun doing their job. IÂ´m glad theyÂ´re all a bit strange in their ways which makes every Hard Rock Cafe unique. They had lots of outstanding memorabilia throughout the entire Cafe. IÂ´ve been to many Hard Rock CafeÂ´s and I would definately come back to this one. ItÂ´s a Hard Rock so if you donÂ´t like their style then I suggest you donÂ´t go. If youÂ´re a fan of the chain then you should definately check it out. Had lots of fun there and the atmosphere is just great. IÂ´ll rate this Hard Rock Cafe a 5 since it has nicer memorabilia then some others do and because of the nice waiters we had. Thanks guys!
(5)
Maggie G.

My husband and I ate here on a Saturday night. The wait was only 30 minutes. We decided to eat at the bar, which had no wait. I had a drink while we waited for the food. I order a long island ice tea and it wasn't very strong and was kind of watered down. The food took a long time, so much so that the bartender offered to comp our next drink to make up for it. Once the food arrived, it was delicious. They have some amazing burgers. Once my 2nd drink arrived, it was amazing, a mojito, very strong. The bartenders were friendly and the food was great. Although there is room for improvement, all and all a good experience and we will be going back.
(4)
Brandon J.

I've been to many Hard Rock locations throughout the country and they are usually good. In terms of food and service, this place was no different. However, the visit started off with meeting the jerk at the front door (who was an older guy) and kept shoving a fake guitar in our arms to take a picture. Then he went on to tell me to open my eyes wider and making remarks about how they weren't big enough. The guy really pissed me off and set a bad tone for this visit... not to mention that I'm still writing about this now and it was several years ago. (so if this old guy that shoves guitars into people as they walk in and criticizes them while taking pictures of them isn't there anymore... kudos to the Hard Rock management team) -- if he still is there, I won't return again to find out for myself.
(3)
Jessica J.

We went on a Friday night of memorial weekend and were seated fairly quickly. The Mac and cheese was soooo good!
(4)
Ho L.

I've been here several times for catered meetings, and while I didn't have a bad experience, it really isn't much to write home about. The catered food was decent, and the servers were friendly, but it's understandbly noisy, so not the best place for a meeting/presentation.
(2)
Secret C.

I don't typically do the tourist restaurant, but this one was at the entrance of Universal Studios. This was a poor experience for our group. There were nine people and three orders were cooked incorrectly. My daughter received a cut in her mouth from the nachos....ouch. Be cautious if you have food allergies. Make sure you tell them prior to ordering. A lot of their food products come from factories that share equipment. Although we left without everyone eating a meal our server was pleasant and accommodating.
(2)
Leonidas P.

Very busy day here at he Hard Rock! Were greeted warmly at the host, but had to wait to be seated as the reservations we thought we had were actually priority seating! That wasn't made clear on Open Table when we made the reservations! We were sat shortly after upstairs where we saw ample seating available, which made me wonder we waited in the first place. Drinks were great, food was mediocre at best, but the service was absolutely outstanding! Luis was absolutely amazing! He was courteous, friendly and gave great suggestions. Even though he had to work on Christmas, he remained positive and hospitable throughout our experience. If it wasn't for the reservation confusion and the mediocrity of the food, I would have given this experience a 5 STAR! Great job Luis check #3672 on December 25th 2014!
(3)
Michael A.

I love Hard Rock Cafes and this one is the biggest in the world so was good to get back here again. The food, as usual, was very good. What was great was that since I checked in there on Yelp I got a coupon for a free VIP tour!! FREE!!! My only complaint was that among all their "rock" memorabilia, they had a photograph of Justin Bieber hanging up in the HRC store. Sorry HRC, but this is pathetic and is why I dropped a star.
(4)
Brandon C.

This place is entertaining and the food is good. On my most recent visit I enjoyed the wings and fajitas. The wings were meatier than most, and the fajitas came out sizzling with cold lettuce, pico, sour cream, and avocado on the side. The things that surprise me here (in a good way) are that... 1. The food is better than you might expect. While it is fairly standard fare, it is served to temperature and tastes good. The same goes for the drinks... Cold beer, fun cocktails, etc. 2. The service is very good. For a place that could probably do fine with horrible service, I mean, when are tourists coming back?, the Hard Rock here has excellent service. They treat you like you could be a regular. 3. The place moves. They seem to know how to get food and drinks out fairly quickly without making you feel rushed or pressured.
(4)
Geno K.

As is everything at Universal Studios, this Hard Rock is overpriced and bland. Burger with fries will run you $15. Add tip and a Coke and you're up around $23. I made the mistake of getting the $4 Ceasar salad. Bland dressing. Really small salad. Service was great. Memorabilia is great. Food, meh. Average Wendy's quality at best. Eat before and after your park visit someplace better.
(2)
Isaiah F.

The Hard Rock Cafe has come a long way. My first HRC was 11 years ago in Rome when I missed some American comfort food. It may have been the worst burger ever but it was still a beef burger. Fast forward to today and I've mostly stayed away from HRC unless I am outside the US. Their menu has undergone a huge overhaul and definitely in a good way. We started off with the appetizer platter which was one of the things that didn't change. It had the full array of wings, spinach dip, onion rings, and bruschetta. I ended up getting their BBQ burger which was not only HUAGE, but delicious. I was very surprised about the quality. Only downside, which was resolved, was the service. We had Rick as our waiter and he was everything you would want a waiter to be (attentive, quick, sociable, knew how to read the table) but our food took FOREVER to come out. I would have thought it was just a busy night but two tables next to us were empty when we sat down and already had their food before we did. We didn't order anything weird (just burgers and sandwiches). My uncle also ordered an appetizer which we were told would be coming... and coming... and coming, but never came. Rick apologized profusely and even go the manager involved who quickly resolved the problem and have us a huge reduction in the bill. Would I come back: yes.... to the bar. Nice staff and good atmosphere but I could still find a better burger for the price.
(3)
Mercy L.

$14 for long islands in souvenir cups and $10 after. A little steep but worth it if you're looking to enjoy your night. Nachos are delicious, vibe is cool, music is great!
(4)
Amy S.

It's a Hard Rock Cafe. Just for that fact alone, the place is pretty awesome! The music is awesome, the decor is awesome (yes, make sure to take time to have a look around at all the amazing music memorabilia filling this place), the servers are awesome, the drinks are awesome (and damn expensive), and it's really, really awesome when the song "All the Small Things" by Blink 182 plays and when the lyrics get to the part of the song, "Work Sucks - I know", all the services scream it out along with the song. Now that I've mentioned everything awesome about the Hard Rock, let me mention all the things that are not awesome at all. For the most part, the food sucks and it's really expensive. As others have said, prices are compatible with all the other restaurants at CityWalk, but the food isn't quite up to par. DO NOT order a burger here. It's quite possibly the worst burger I've ever had in my life and I actually compared it to a "Bubba Burger" after taking my first bite. My husband and I have tried so many things on the menu and these are now the only things we will order: ~ The Twisted Mac & Cheese - This stuff is totes fab! It's so good that as I sit here in jacksonville writing this and thinking about it, I'm tempted to get in the car and drive down to O-Town just so I can have it for lunch. My taste buds are literally watering!! This dish is one of my favorite all time dishes anywhere. Yes, you heard correctly, I actually said that about mac & cheese. ~The nachos are really good. We always pay the extra and add the grilled fajita beef. They aren't the best nachos, but they are good. It's one of only two things on the menu I don't mind paying the obscene fee for b/c they are mighty tasty. See above for the second food item I will pay for. I can't, with a good conscious, suggest anything else on the menu. There may be other items which are good, but we tried so many that were bad, we gave up trying new things and stuck with what we knew, ya know? Tips: ~ The Hard Rock is a great place to head after the parks close late for drinks. ~ If it's your birthday and you don't want to be put on the bar standing in front of the entire place while all the servers/bartenders/patrons sing happy birthday to you, then it's best you don't mention it's your birthday. We're talking full-on embarrassment here. Unless you're smashed, in which case you won't care and it'll be a pretty cool experience. I started to give it only 3 stars, but b/c of the awesome mac & cheese and just the overall coolness of the place, i added the extra star. Being at the Hard Rock Cafe is one damn fun experience. Just know your wallet is going to be MUCH lighter when you leave. OH..... And here's something most tourist do not know (there are probably a good many locals who do not know either): Behind the Hard Rock (on the way to where the blue boys do their show) is a huge piece of the Berlin Wall. Make sure to check it out!
(4)
Alexandra K.

My mother had begged us to come here? Why I dont know? But it was her turn to pick the dinner spot... I got the fiket mignon, my mother a burger, we had also gotten the sampler appetizer... and the wings that were on the sampler were cold!!! Eeeks!! But we tokd them about it and cmthey brought a plate of new wings... they were clearly microwaved... becsuse it came out in less then a few minutes and they were dry :( service was great but my fiket mignon was mediocre... and everything was soooo salty!! And everything lacked flavor. TL;DR? Food lacked flavor & was super salty!
(2)
Meredith R.

Exit through the giftshop... plus, no reservations. Seeing as how we visited when Universal had their hours with the parks only open until 7pm, most everyone was eating around City Walk. I'd realized this was likely pre-trip and made a 'priority seating' fake reservation-thing on their website for 7:15. We waited in a long line just to give our names and checked-in right at 7:15. We got a pager and were told 'our wait would probably be a little shorter with priority seating'. We waited over 30 minutes at the crowded bar where I got a pricey budlite (the bartender had never even heard of Sweetwater beer, so I played it safe with my choice). Once seated, the waitress was busy so she wasn't too fast (but not too slow either). My husband got an average burger and I got the nachos. Okay, so the nachos were so flippin' tasty! They definitely had that plus going for them. The bill was pricey as you'd expect from a tourist trap like this. Next time I'll try and allow room to be able to eat in the park to at least not deal with a huge wait like this.
(3)
Sam R.

I enjoy every visit to Hard Rock and Orlando has such an amazing atmosphere that when combined with the fantastic food and lovely service creates a really enjoyable and memorable dining experience. The food is not the best food you will ever have but it is most definitely not the worst. A trip to Hard Rock is for people who want to enjoy the experience over the food itself.
(5)
Bobby B.

WORST TIME EVER!!!!!!!!!!!!!!!!!!!!! My wife and I went to the cafe for dinner after having a great night at the Chris Tucker show next door. The wait wasn't bad at all, however, the service was HORRIBLE....... we were not greeted in a timely manner, my wife told our server she could not have strawberries and our server gave her the wrong drink which had a large strawberry on the on the rim of the cup and sitting in the drink. Our sever then ignored us for 10 mins walking by our table several times talking to the table behind us to someone who was there eating on their day off, when our server finally returned back to our table and took our food order, the food took 45 mins and the table behind us ( the person who worked there) received their food right away, when we spoke to the manager and finally got our food it was cold and my wife was way past unhappy. Worst experience ever!!!!!
(1)
David D.

Service extraordinaire and food was great. Our server Jan was full of personality and on her game. The chicken three bean nachos kicked butt. I've been going to HRCs all over the world for yeas and her service was a cut above! Music videos were fun and the surrounds here are awesome. I'll be back.
(4)
Garry S.

Great atmosphere, but prepare to wait for over 30 minutes for your food. Per my server, Rocco, every customer "should wait at least 30 minutes because they serve over 1100 people." If this statement is the management's explanation on why food is served at a slow pace, then something has to be done to increase the capacity of the kitchen. If you serve 1100 people, your kitchen should be able to accommodate orders within 15 minutes. If this isn't a true blanket statement given by management, then I would have been more appreciative had Rocco been honest with me and told me that he forgot to put in my order.
(2)
Queenie D.

My mother is one of those crazy ladies that collects Hard Rock Cafe t-shirt anywhere she goes... for real ... ANYWHERE there is a hard rock cafe, she would go out of her way just to get a tshirt! YAR!! and sometimes, she would visit a city just because they have a hard rock cafe! lol. With that being said, the staff here are a bit more lax than any other cafe I have gone to. Also, the store was quite small, but the memorabilia they had while we were there were really impressive! I saw the famous Elvis Presley pink Cadillac and Madonna's original wedding dress from the 'like a virgin' MTV awards performance to name a few. We didnt get to eat here, but I definitely enjoy some of the pieces that they showcased.
(4)
Robert L.

Let me start by say the 4 stars is not for the food or the price!!! I ordered the hickory pulled chicken sandwich and the kids had the classic Burger. My chicken was just soso!!! 2 stars, Bugers were pretty good!!! 4 stars. Now lets talk price. $85 for 2 burgers, chicken sandwich some wings as starters and drinks!!! In and out Burger would have given me meals for a football team at this price with a 5 Star taste. For the reason for the 4 stars is simple....Decor....Decor.....Decor. I can stare at those walls for hours. So much history on those walls. I loved it. Just the Beatles stuff they had in there must be worth a fortune. I was like a kid taking photos in there. Woud I go back?? For sure. Just to eat with history all around me is worth it.
(4)
Matt D.

Great atmosphere and service, but mediocre food. Fun place to eat with great music and memorabilia. The kids meals were terrible and my twisted Mac and cheese with chicken was less than good. At $17, it should have been better and had a little more chicken than about half a breast. Pretty funny that they want you to leave through the gift shop.
(3)
Amanda M.

I can't believe there are other reviews on here lauding the service, because ours was terrible. So bad, in fact, that we spent nearly 2 hours in here, and more than an hour was spent waiting for our food - not what you want to be doing when you're theme-park hopping at universal. I had the grilled veggie sandwich, and when it finally arrived, it was disappointing. The veggies were cut thick and hard to bite into. The "grilled" sourdough bread was burnt, and had sat on the plate too long, going soggy. The fries were cold, and while the waiter did bring a round of hot, fresh, fries for the table, it wasn't enough to save this meal. They do have a nice collection of memorabilia, and the pink cadillac is fun, though not terrible impressive if you've been visiting the over-the-top theme parks. There's an interactive wall screen that some kids were playing with, which was cool, too. Overall, though, unless you're a hard rock fanatic, I'd skip this location.
(2)
Melinda R.

I can honestly say that I was impressed with both the quality of food and the service during lunch at the Hard Rock Cafe. I was expecting some generic food from such a large chain restaurant, with staff that was mediocre at best. I'm happy to report that our lunch was delicious, and service was excellent. Finding an hour wait for Mythos, we walked outside Universal Studios to the Hard Rock Cafe on my husbands request. I was, as I mentioned, skeptical, having never eaten there before. The hostess was less than enthusiastic, and I saw that as a bad sign of what our meal to come would be. We were seated right away and greeted by our waiter immediately. He was super friendly and enthusiastic, and completely blew me away. I can't even remember the last time I had service this great. He was attentive, checked in often and anticipated our needs so we didn't even have to ask. The food was also much better than I anticipated! We each got hamburgers, and they were really tasty, juicy, and cooked to perfection. Great food+great service= great experience. Highly recommend going here.
(4)
Diana B.

The variety of food is not great at all. Mostly, fried stuff, burgers, and sandwiches. Nothing exciting. The worst part is the service. Our meal was interrupted every 3 minutes by 3 different people. Very loudly and in a non-apologetic way. Even when we were done with the checks, the servers still didn't let us have a conversation. Very disturbing. If you are local in Orlando, I do not recommend you go there.
(2)
Paige S.

The Hard Rock restaurant is one of our favorite places to eat in Orlando. The Hard Rock nachos are a must-have! Loaded to the top and in-between chips...they are the best nachos ever. The burgers are really fantastic as well, and the staff generally make it a super fun experience for you. If you're lucky, they'll stop by and ask you to pick a song to play next on the TVs in the restaurant. After you're done eating, you can ask about VIP tours or walking around and looking at all the cool stuff yourself.
(5)
Thomas B.

Very, very good burger, fries and Caesar salad. Nothing otherworldly but great rock n worldly! We sat at the bar and were treated like rock stars! In a theme park area with theme park food , this place should get more positive attention than it does.
(4)
Eddie C.

My bucket list is to attempt to visit all HRC locations!! So, I'm now crossing off Orlando location! My review is based solely on visiting HRC locations and not about the dine in experience.
(5)
Cassi F.

Ate here on Friday night, prime dinner hour. We were seated quickly, and our server, Bobby, was there immediately to take our drink order. The food was very good, and plentiful!!! The nachos were big enough that even with the whole family munching on them, we had leftovers on the plate. Entrees came out as soon as we were finished with our appetizers. My hubby really enjoyed the special sauce that came with his burger as a dipping sauce for the fries.... Sriracha mayo. Bobby was very attentive, gave us great service, and we had a nice meal after a long day of walking the parks.
(5)
Adrie D.

We decided to spend xmas day at Universal studios and Islands of adventure and at the end of the day we went to Hardrock Cafe for a well deserved dinner after walking all day. It looked pretty packed when we walked in and we thought we would have to wait forever to get a table, and because it was a busy day for the parks it was crazier than usual. Nevertheless, we got sat after 10 to 15 min wait on the upstairs part of the restaurant. Everybody who knows hardrock knows its a loud place, but we enjoyed the cheerfulness of the ambience. The server was great in spite of the huge amount of tables she was taking care of. She never left any table behind and she worked with a great attitude -there's nothing better than enjoying the service as much as you enjoy the food-. We ordered the big appetizer sampler platter and each one of us had its entree. I personally had the arugula salad and it was AMAZING!! Sweet and sour and different!! I had a good experience here and I really recommend that salad!
(4)
Rebekah T.

On our last day, I wanted to go to the Hard Rock Cafe for for our last lunch. Out of all the chain restaurants, I like Hard Rock the best for the gigantic cocktails and the rockstar attitude. I love checking out each city's Hard Rock whenever possible, but this is the largest in the country. Covered in Rock and Roll Memorabilia, stained glass ceiling and wall, it's a beautfiful and fun place to be. We sat at the bar under the rotating pink Cadillac. I perused the menu that consists of half cocktails and half food. I decided to do my part by ordering one of the Breast Cancer Donation Drinks called the "Tropical Tata's" Doing my part to save boobies everywhere. ;) My guy ordered the Clementine Punch which was a tasty and strong beverage, we both got souvineer pint glasses to take home and add to our barware. They give you a receipt to get a clean boxed one to go, instead of trying to pack your own. We decided to share a big burger and went for the three cheese burger with fries, add a side salad and add a side of grilled shrimp. This combo turned out to be quite the spread and perfect for sharing. Everything was really delicious, except the seasoning on the shrimp was a little too heavily applied. For my second round, I went with the Roadie which was a Cherry Bourbon concoction that was good. I like trying new things and especially those with bourbon. When we went to leave, I stopped in the store to pick up our glasses, a new Hard Rock glittery t-shirt and a tote bag that supports Breast Cancer. I love my tote and proudly rock it each day as my lunch/travel/work bag.
(4)
Aisha C.

I'm gonna guess people come here for the name and location. Horrible food and service.
(2)
Zachary P.

This was a really good restaurant to be right next to universal. It is right near the park and the food is delicious. They got my food out and on the table fast. But the only thing that I think can a little better is the service, I had to wonder all around the restaurant to get a table. Everything else is excellent. If you are in universal and you need a bite of food come here.
(4)
Angela B.

Not the best experience. Food was ok, granted I ordered a boring chicken sandwich. It was ok, a little charred and hard, but ok. The service in the beginning was awful. The host sat us, and my husband and I listened to 3 songs before the server came over and acknowledged us. She then was using her big table as an excuse as to why she hadn't come over. REALLY! I don't care. I am In The service industry and all your guests need is for a server to come over and just say "I will be right with you". Not only did the service suck, there was no teamwork. No acknowledgement from the other servers or bus people that we were sitting there with no drinks. Ok, I am done moaning. This was one of the worst service experience I have had here. Usually, they are much better.
(2)
Robert I.

This is your typical touristy spot in the Universal area, but it's a great spot to stop in. The prices are a little high, but that's expected, and it is worth it when you get a great drink and food that has great proportions. Check in here when you go and they'll also offer you a tour of the place for you and your group, it's actually pretty cool.
(4)
RE C.

Great food but expensive. Awesome if you are a music fan - memorabilia everywhere. We had a huge plate of nachos, a chicken and ham sandwich, chicken wings, bruschetta, brownie sundaes and every bit of it was excellent. Service was fantastic as well. This sits right between Universal and Islands of Adventure, close to City Walk. Bill for five people was about $150 with no alcohol.
(4)
Lynne B.

Hard Rock, got lunch here on Monday , July 7th, it was easy breezy...no lines, no wait..the prices are very reasonable in comparison to area restaurants..the food was excellent, two of us got the twisted pasta and grilled chx, and one got the potatoe skins, and another got the caesar salad, all thoroughly enjoyed their meals, the service was outstanding, the place was amazing, typical sites for a Hard Rock Cafe.. The pink cadillac spinning above the Bar is a nice touch!
(5)
Jon C.

Came here for dinner the other night. Food and atmosphere is pretty awesome. The memorabilia was impressive and I enjoyed the mix of music and the music videos that were on the screen. I ordered the Legendary Burger, and it was very tasty and cooked properly. My girlfriend ordered the Local Legendary Burger which featured a patty of fried mac and cheese in the middle, which is as amazing as it sounds. The service can be considered just okay, as our waitress disappeared when our glasses needed refilling and a mix up with our checks of charging the wrong amount to my credit card. Overall, both my girlfriend and I enjoyed ourselves and the food was great.
(4)
Chad A.

The Word's largest HRC shaped like the infamous Colosseum in Greece is definitely huge... I mean to try to convey its true opulence almost proves unfeasible. The location is quite beautiful. Two well decorated stories of seating to handle large crowds. They have a large bar with lots of TVs and a real Pink Cadillac that spins above the bar. Most of the decor should not be surprising to anyone who has been to a Hard Rock Cafe before with 1000s of pieces of Rock Memorabilia which always proves recognizable, so kudos to HRC for not bothering to put the more obscure and unrecognizable memorabilia. They also have a large Merchandise Shop which is also stocked to the brim with yet more Rock Memorabilia. On the day we went we actually did not have reservations, (but I assure you that they are both important and helpful,) but the house was still kind and quickly sat my family of 8. Despite the fact it was a bit slower than usual on the day we went the kitchen seemed remarkably slow which is fine because it just gave my family and I more time to socialize and play catch up as well as bask in the heavily themed restaurant. My family all ordered items that sounded appetizing to them and for some reason I had a crazy craving for BBQ so I ordered their Hickory Pulled Pork Sandwich: yelp.com/biz_photos/hardâ€¦ Is your mouth watering yet? Well if not then just know that the sandwich came with a nice portion of juicy, well seasoned, and delicious well balanced Hickory BBQ Sauce combined with cool, crunchy, and crisp Cole Slaw all nestled lovingly between an ubersoft bun that led to several eye rolls of ecstasy! Going with the whole large theme they pair this delicious sandwich with Fries, Baked Beans, and more Cole Slaw. Everything was of course delicious. Service was kind, attentive, helpful, and informative. Two big thumbs up to this company for their ability to work together. If you're planning on spending the day at the Universal Resort then I highly recommend making reservations for this one as I'm sure you will leave happy.
(4)
Greg B.

Absolute joy to look around at the memorabilia. The pink Cadillac spinning over the bar is also cool. I wouldn't try the food and the special drinks are not good, but great museum.
(3)
Nicole F.

This is the slowest HR I have ever been to. One thing I can not stand, and I know that it's because they want to make money, but when the girl at the check in desk tells me to go around the corner to hand the ticket that she gave me to the lady at the hostess stand so that she can seat me, we were approached by a woman that shoved a guitar in our hands to take a picture. Once seated, we were then AGAIN bothered by another employee trying to sell us the pictures while we were eating. That's ridiculous. HR should leave people alone with that mess. Tourists already spend enough money getting into the parks and on food. The last thing they want is to be bothered while they are eating.
(2)
Kim C.

At first I thought that I would need to give them a 3 or 2 star review. Our appetizer was really late but the manager comped the appetizer and apologized. Dinner came and it was wonderful. The BBQ was a nice surprise, the chicken was cooked to perfection. GREAT JOB taking care of the customer.
(4)
Dean H.

It was the typical tourist fare in a sensory assaulted environment with more attention to atmosphere then food. I know it's the Hard Rock Cafe and I tore up the concert scenes back when some of the servers hadn't even come close to being ovulated yet but tone down the volume enough that your servers don't have to scream and repeat everything twice as at every table the number one thing I heard being ordered was, "Huh what?" Food was over priced and just average. Service was great. Decor was remarkable. As for the gift shop? They had barricades forcing everyone to enter through and exit out of the gift shop. The sales staff works on commission or some sort of reimbursement based upon giving their name when checking out. It was hilarious to watch two dozen 18-21 year old clerks running around making sure that customers know their name without truly doing anything to help someone. Too funny. In a circumstance like that I memorize the name of the first person who approaches me and get them "credit" for the sale. Now...my sole purpose of this visit was to see Lisa Lampanelli at the Hard Rock live. I had no idea going into this ordeal that I would have to pay $16 bucks to park, hike 20 miles through the theme park, and endure the throngs of tourists in order to see her. I know, stupid on my part. Lisa was just fantastic. The theater was great. And I had pre-purchased a front row ticket online from a ticket vendor (legalized scalping) and had a fantastic time. I wouldn't do it again as since I'm pushing 60 to hard I'm not as up to this shtick as I used to be in my hippy dazed substance provoked youth.
(2)
Daniel D.

The best food I ate while at universal studios. The wait was a little long but we were a big party. The waiter was great and the food come quick. It is definitely a place to get some good food l with a nice environment decent prices. Best part is you don't have to leave the park.
(4)
Michal K.

Excellent Ceasar salad and great ribs.We were very satisfied.Glasses of beer in the price we got him.
(5)
Tina H.

We pulled up the check in offer to get a tour and told the hostess who radioed for someone twice but they never came. My friend ordered a mojito which I would not suggest, she said it was bad and didnt even drink it. The nachos were good. It is usually a fun place to go but it was disappointing to be offered the tour and then they were busy.
(2)
Mika O.

This place and their team are awesome. Had a long day at the park... we were tired, hungry, and needed a good drink...and this place hit the spot and then some. Trevor was an awesome waiter; despite the crazy business continued to check on us all night. He made great suggestions and made it a fun experience. Plus 2 managers stopped by to check on us; we definitely felt special. AND all night we noticed the bartender, Sam, making drinks, non stop. She had a great attitude and smile. This team rocked; we recommend anyone in this area to come here for great food and a good time!
(5)
James H.

We ate here during our last night in Universal, there is usually no wait because the place is huge. We stayed at the Hard Rock so we got first available seating, no wait time. I didn't like how they force you to take a picture soon as you walk in. Then they want to sell it to you, for $20.00 which is insane! They waste so much money by printing out each picture of everyone who walks in? Huh... But I ordered the burger and she ordered the fajitas. The food here is nothing special, but is pretty decent. Burger was cooked well and the other dish looked appetizing. Our waiter was great, he didn't make us wait for drinks or anything! Would maybe go back if I didn't have any other options to eat.
(3)
Tim H.

Great restaurant with great food and a fantastic musical vibe. Our waiter, Eric W was very friendly and was knowledgeable about all the music. Great family fun and a swell time overall.
(5)
Nathaly L.

Ehhhh... Group of us came here after the late show at the Blue Man Group, one of the few restaurants open late. Its ok nothing special, The reason why i am rating a 2 is because the place is a bit dirty. When i went to go sit down in our booth there was a chicken finger on the floor by my feet. When i looked under the table, to confirm my suspicion it looked like they do not sweep the floors daily and i was a bit grossed out. There was a fork and just bits and pieces of food laying around. The waitress was nice and said she would pick it up, but i was at the very end of the booth and i did not want her on her knees on the floor either, something might bite her...i told her not to for her protection- The service is slow-takes at least 20 minutes after you place your order for drinks to get them and it took way over 35 minutes to get our entree. Some people in my party said that there were tables who came after and got their food before we did. i was tired from the 4 hour drive to Orlando in their defense. its nice that they have a veggie burger it was ok, fajitas i heard were good. its burgers, potato skins, fries etc. they sing happy birthday to someone at least 2 every hour and that can be entertaining. i feel nauseous after all that grease.
(2)
Robbie G.

always a fan of hard rock, this location is at the best spot in orlando city walk.. parking is $17 so that is pricey just for dinner plans. Either get their late after 8pm for $5 parking or spend the day there..plenty to do!
(4)
Dianna B.

It's the Hard Rock Cafe. There are a handful of them over the country, and most of them are the same. The memorbilia might be different,but really.. it's a temple that worships the Gods of Rock n' Roll. The food is good! That was a nice surprise. We had the macaroni & cheese with chicken and the Haystack salad. Both had delicious flavour profiles. The server, Darien was amazing. He was spot on, very friendly and he certainly didn't mind flirting with us at all. The music was overly loud for the amount of people who were inside, it came out distorted, it didn't help that we were under a speaker either.
(3)
Sean L.

Over priced poor quality food which even came with hair. The waitress was nice and the building is incredible but we would have been better eating at a burger wagon
(1)
Devonshire B.

Let's be honest here. Throughout my entire trip in Florida, this was the ONLY decent meal I got (besides Epcot's Germany Beer Garden). Now what does that say about Florida cuisine?! It's rare to find me in a tourist trap, but since I was already heading to Disney, I might as well head to Hard Rock. Good thing I did, because I was finally able to say that I ate a meal that I wasn't too disappointed in. The burger was standard, but tasty. The fries were great, the caesar salad was delicious and the blue drink the bartender made me was out of this world good! Our service was spot on and friendly and made the meal that much more pleasant. All in all, a good experience here!
(3)
Christina C.

You come for the experience first and the food second. Neither disappoints. This place is huge. There is a upstairs, downstairs, side rooms, you name it. It is loud and there are tons of families. You can easily get distracted by the music videos. Do not take a date here to discuss something serious! We started with the nachos and they are huge! They do a great job with getting the cheese everywhere. Usually after the top layer of chips there are no more toppings. However, there were toppings everywhere! Then I got a salad that had cajun shrimp, pears, walnuts and bacon. It was very good. The dressing got a bit too sweet after a while and I would have appreciated more nuts. However, the shrimp was perfect! I think this place is really neat and I would definitely suggest coming here for the atmosphere more so than the food.
(4)
Max A.

We went two nights in a row... mixed results. The food is okay. It's not what I would call really good. The service was great the first night and sucky the second night. I'm not into rock memorabilia like that, but it's kinda neat to walk around and look at stuff. It's clean inside as well. Not much else to say... it's just meh.
(3)
Steven S.

Randomly visited on 10/09/14 after a full packed day at the Universal Parks. All I can say is this place is amazing. The staff, food and venue we're all fantastic. On arrival we had a group photo taken being being seated. The cocktails we're lush, I'd recommended the electric blue. I went straight for main which was salmon. It arrived cooked to perfection in a tradition garlic and herb dressing, with creamy mashed potatoes and steamed veg. No desert for me, I had another cocktail, this time a house margarita, yummy. Randomly, when thriller by MJ started playing about 6 waiter staff started randomly dancing, rocking all the thriller moved. All in all, an unexpected yet fantastic dinner. 100% recommendation, so worth a visit!
(5)
Lauren P.

Okay, the Hard Rock Cafe is a total tourist trap, this I know. BUT the food was actually pretty decent, the drinks were SO good (Raspberry Mojitos!!), and our server was really fun and attentive. We had a great time at a tourist trap being tourists. I have no regrets and no shame.
(4)
Matt H.

Really, this is your typical Hard Rock Cafe, just on a larger scale. I love the Pink Caddy rotating over the bar. The staff was very friendly and helpful. The food was very good and the servings are large, so come hungry.
(3)
Erin B.

Definitely standard Hard Rock menu... Would have loved to know what the local flavor burger was but no one offered up that info. I went in to get a burger and was pleasantly surprised that they also serve gluten-free buns and have a dedicated "allergy fryer" - that basically means that you can safely eat your French fries without worrying they were hanging out with breaded onion rings. Since three of us eat gluten-free, that was a huge plus. The fam went for lunch after hanging out at Islands of Adventure for the morning and we asked to sit outside - it was incredibly loud inside and our baby was sound asleep and I wanted to keep it that way. The kids all ordered a chocolate milkshake to get things started. Yum. Made with Ben & Jerry's ice cream. It took awhile for those to come out so I wasn't holding my breath waiting for our food. Not surprisingly, the food took a long time to come out. I'm not sure if that was due to our GF order or if it is always that way - judging from the reviews, I think slow food is common. When the food finally came, it was delicious. My burger was great although it was served beside the GF bun, not in it, and the bun was not sliced. I did my best to cut it in half with my butter knife and transfer my burger from the plate. Overall, relatively reasonably priced if you don't buy alcohol. ( $65 or so for 2 adults, 3 kids.) I'm pretty sure there were no prices on the drink menu I saw... Curious. A solid three stars. A good choice for us for a relaxing lunch.
(3)
Natalie J.

Service sucked. The bartender ignored us and the wait was supposed to be 30 minutes and we have been here for an hour. We left. Not worth it. Drinks were horrible
(1)
Joanne R.

One of our favorite stops in Universal! Burgers were man vs food worthy! And DELICIOUS!!!! My Cobb salad seemed salty but still very generous. Memorabilia was amazing - could have toured it as a museum. My kids lived the music videos playing on big screens.
(5)
Chris S.

My favorite Hard Rock. Great place! Location is killer.
(4)
Ameesh P.

I've been to Hard Rock Cafe's before, however, this was my first time visiting this location. I was very impressed with the overall decor and layout of the restaurant. Seeing an actual convertible Cadillac rotating above the bar area is always a sight to see along with all of the various memorabelia they had displayed all over the restaurant. The food was typical Hard Rock/American cuisine. Very good for this type of restaurant. Now onto some of the cons of this place. The service in our section was very slow and the waiter had to be asked for items multiple times. In addition, the music is way too loud. We had to yell across the table at each other and the waiter couldn't even hear us when we were placing our orders.
(3)
Luis B.

Great atmosphere, nice service, food good, but nothing special. Fair prices putting it all together, but expensive for the food alone. Recommended.
(4)
Darrell O.

Bad service, cold food, and I was overcharged. The waitress never checked on us. No refills. Eat at Macdonald's it's better than this dive.
(1)
Sydney S.

This made me so sad. First let me say that the service was fantastic. I mean really awesome. Everyone that I encountered here was kind, attentive, friendly, and helpful. They really were interested in hearing about who you were and why you were visiting the restaurant. ++ The food though... so sad. The potato skins were delicious. Well proportioned, crunchy, and satisfying. ++ I should have stopped there. I ordered the region specialty burger. Two patties, two slices of cheese, deep fried macaroni and cheese, and some other things I don't remember, all on a pretzel bun. I was so excited to try this crazy burger, but it was utterly disappointing. Flavorless, couldn't taste the cheese, couldn't taste the beef, hardly even noticed the bun. It was just bland and unexciting... like no one in the kitchen had ever heard of salt. The server was really apologetic and kind about it, which I appreciated. - - Also, no Guinness or Cider on tap = sad.
(2)
Taylor D.

Well first time at a Hard Rock Cafe. Thought the service, food, drinks, and shot were great. Had good suggestions. Clean bathrooms. Fast seating. Had a great experience. Would recommend to anyone. And even kid friendly!!!
(5)
Steven D.

I always love eating and enjoying food at the hard rock. I love the atmosphere and the staff is always friendly. My favorite food to order is the nachos and the Fiesta Burger.
(4)
Stephen O.

Wow, for a Universal-branded higher quality restaurant, this did not deliver. The most pleasant staff were the girls in the merchandise shop who offered to take photos for our group in several locations. They were great! Then... We waited past our reservation time to be seated. When we went to have our photo taken (as a part of the seating process, this happens for everyone) the photographer refused to take a photo of us with any of our phones. We asked a gentleman in line behind us to do it and he happily obliged. I think this angered the photographer because he then refused to take our picture at all. He wouldn't let us use the guitar prop for our photo, either. We asked why he was so miffed, to which he YELLED for us to "get out muh face bruh!" Wow is all I can say. Our server was visibly annoyed that we started off with a round of water, which irks me to no end because we all planned to order alcoholic drinks, and did. He was also visibly dismayed that our group of six was not ordering a meal but had come in for drinks and dessert. Needless to say we received "auto-gratuity level" service. Our group is amazing, so we laughed it up and had a great time, but it was not with the help of the Hard Rock. 1 star.
(1)
Chris D.

PLUS // It's cold in here if you wanna escape the heat, food is good for the price, ambiance is just what you'd expect. Most servers / bartenders were pleasant and respectful. MINUS // If you go to the bar and run into Dan, the demeanor may not be as pleasant. When I asked about the seasonal beer, he was condescending. When he looked at my ID he said, "Where the fuck is the date?" Made the experience less than great.
(4)
Scott H.

Unfortunately, it's exactly what you expect from a tourist restaurant. I think you should only come here for the environment, if loud music and music memorabilia is your thing. The fajitas I ordered did not come out sizzling and the tortillas were stale and stuck to each other and the weird brown bag they brought them in. Worst of all, my kids hot dog bun was as hard as the crouton's in the wife's salad. Such a bad dining experience for us.
(2)
Jane K.

Had the best time here! AMAZING margaritas and the Nachos were the best we've ever had. Weird because it's not even a Mexican restaurant! Service was so much faster than any other place we went to in City Walk and the staff was super friendly. Can't wait to go back and see Dan the bartender on our next trip to Universal!!
(5)
Nellie N.

Hard Rock Cafe at the Universal Walk has a very large interior with waiters dressed as fake rockers, and small HD screens blasting out some memorable 80's music videos. There is memorabilia all over the walls (albeit some of it is rubbish (dirty boots, guitar from a mediocre early 2000s band etc...) In general, the atmosphere is pretty entertaining, especially when compared to other places at universal walk, like the unconscionable failure that is the NBA experience. There is a bizarre process to get a table, which must work well for them when it is extremely busy. When it is not so busy, the process reveals itself as a very lame attempt to sell you a portrait photo. In the age or smartphones, attempting to hard sell a "profession photo" of your family standing against a wall in a chain restaurant seems outdated at best, desperate and anti-customer is more like it. Finally, after turning down solicitations, we were seated and greeted. Our waiter was cool, not a pretentious fake rocker, but more like a typical young guy trying to start out. Service was prompt and we tipped him accordingly. However, the food was very weak. Despite having "re-done our menu" everything was like Applebees on meth. - Nachos: do you like a huge plate of chips covered in cheeze whiz? You'll like these nachos. The aftertaste of cheez whiz eventually gets to be too much. Many of the chips were burnt from over-cooking - Salad: Completely submerged in watery, out of the bottle ranch sauce. Chicken on the salad was probably OK before they over-cooked it - Chicken and Ribs combo. Might have been ok, except the ribs were way over-cooked. How do you over-cook smoked ribs again? This is the first time I've had ribs where the meat did not come off the bone without a steak knife. On the plus side, the menu isn't nearly as condescending as Guy Fieri's Tex Mex place.
(2)
Katelyn B.

My first time at a hard rock cafe. It was corded but we were able to get five seats at the bar while we waited for a table. We had just gotten our drinks when our table was ready. Our bachelorette was given top treatment and they played along with our girly giggles. The food was priced better than I had thought it would be. We had the appetizer combo which was 19.95 but had wings, onion rings, bruschetta, chicken tenders, spinach dip and pita. It was great. I had the chicken tenders- they were filling with a tummy breading. THe Mac and cheese entree was spicy but delicious. The lemonade strawberry press drink was amazing and yielded five or so drinks. This was a great experience for all of us- fast friendly and fun service. I would definitely go back.
(5)
Katie T.

My friends and I ate here for the bachelorette night and really enjoyed it! It is a great atmosphere - we were able to sing at the top of our lungs to the songs without getting yelled at! I'm sure our neighbor tables weren't too thrilled, but who the hell cares?! The food was so-so. I spent about 30$ on the mac n cheese dish with a liquor drink. The drinks were great - good prices with a strong pour. The food was a little bland, but I still enjoyed it. My friends also enjoyed their food as well. I recommend the nachos as well! I would definitely come back here for the atmosphere alone. Fun place for a bachelorette night!
(3)
John M.

We visited friends who just went to Universal Studios. If you are going to the restaurant alone without visiting the park, you have a long journey of parking and walking ahead of you. We went in the evening and had to pay $5 because we did not have Florida driver's licenses. Once you park within the massive garage structure, there are a series of escalators and paths you must traverse to eventually arrive at the Hard Rock Cafe. The restaurant itself is pretty loud, as expected. There might be a small wait time to get a seat. The waiter service is great. The food is delicious as well. We ordered ribs, the combo appetizer with a taste of several dishes and several drinks. The memorabilia is pretty awesome as well. You'll have fun walking around looking at them.
(4)
Stephen P.

May have been the worst food we had at City Walk this week. The waiter made you feel that he wished you weren't sitting at his table. The food wasn't hot when served. Wished we ate at one of the other restaurants.
(1)
Wen L.

I don't give 5 stars often but I feel that they deserve it. I had a really cool waiter ..don't quite remember his name but he had a long beard lol. Okay I got the chicken nachos and they were really good, the portions were huge. Also the purple haze I got to drink was great.
(5)
Christopher M.

Cheap eats. Orlando is over priced everywhere you go. Hard Rock is awesome to have consistent prices everywhere. Great rock music all the time. Awesome servers. We really had a nice time.
(5)
Lisa N.

This restaurant is HUGE. Our server told us that they can seat several thousand people at a time! I wonder what their kitchen must look like... The service was quick and friendly. The menu is huge and contains mainly American cuisine. It's located right next to the Blue Man Group theater, so it's a convenient spot for a quick dinner before or after the show. Overall, it's decently priced for the touristy area and a good choice for kids or the picky eater.
(4)
Cathy B.

My boyfriend and I were there around Monday 2/20 10PM - Tuesday 2/21 12AM. We sat in the tables surrounding the bar area. I've been to a couple Hard Rocks and I thought this one was nice enough. Decor was fun, bright, and popped. Our hostesses that greeted and seated us were really great. I asked if there were any Elvis items and our hostess said there was a whole room. It was upstairs in a closed section, but she said to feel free to walk around the upstairs even though there's no food service up there. I thought that was a great invitation. Our waitresses switched shortly after being seated which we thought was odd, but our final waitress was awesome. The receipt said Kimberly (very short hair) so I hope that's her name and not the first waitress. Kimberly was very attentive on drink orders and refills. She also came by a couple times to chat us up and she was very sincere and interested in having a conversation--you know, as opposed to other servers who just chat you up to get tips up. Kimberly offered really great service and we had lots of fun due to her. Thanks so much for that!!! As far as food: I got the three veggie cheese burger--nothing special. I really like their french fries! I also got a side order of the twisted mac, but it was really....boring and definitely NOT worth the $6!!! For dessert my boyfriend and I shared the brownie a la mode--good enough. We also got our own tasters. I got a mini creme brulee--there's nothing mini about it! I THINK it's $3.95 and for the serving size it's a pretty good deal. I actually had to take mine home with me because I couldn't finish the big serving. While I liked the creme brulee, I didn't love it. It's way too sweet. The dinner was definitely a splurge, but after spending a billion dollars at Universal Studios it didn't really break the bank much more.
(4)
Erin M.

Love the atmosphere and the service was excellent! The burger my husband had was huge and my salad was great. We started with a wing appetizer and the were big and juicy. The sauce was just the right amount of heat and flavor. We love wings and we thought these were very good! Our entrees came out quickly my husband liked his burger and I enjoyed my salad. They were very accommodating. I ordered the arugula chicken salad on romaine and it came out just right. The dressing was really good! My son had the BBQ wings and my daughter had cheesy mac. I thought both kids meals were more than a typical kid portion. There is so much to look at and it was nice that our server let us know it was more than okay to explore the restaurant. Great experience.
(4)
Jim L.

This place has the worst service I have ever experienced at a restaurant. When we checked in they told me it would be 5 minutes to get a table it took 25 minutes and it did not appear to be that busy. At that point I should have left. Shame on me. After finally getting a table it went down hill from there. They came by our table to sell us over priced pictures. They slow rolled us on service to sell us more drinks and it continued throughout. When we asked what was the delay they acted surprised, but miraculously our food finally showed up. This was by far the worst service experience I have had at a restaurant ever. The worst part is this Hard Rock is located at Universal Studios where you are paying huge fees to spend time at the park, which was significantly reduced by the 2 hour lunch at the Hard Rock. Do yourself a favor and avoid this place at all cost.
(1)
Christina B.

WARNING! *DO NOT COME TO THIS PLACE WITHOUT A HANDFUL OF CASH, A CREDIT CARD OR YOUR FIRST-BORN CHILD, BECAUSE THIS PLACE IS EXPENSIVE.* Now that THAT is out of the way, let us begin. We went here after a very, VERY long day at Islands of Adventure and right before we were amazed by the Blue Man Group. I was starving and literally would have eaten Taco Bell at that moment. This place is rocker heaven. All of the waiters and waitresses are tattooed, pierced, wearing band t-shirts and have funky jewelry on. There is extremely loud music playing, followed by the original music videos displayed across flat-screens throughout the entire restaurant. If you're into classic rock, or even pop-rock, like I am, you'll love the decor of this place. We started with the "loaded potato skins" which were great. Of course, they needed salt but usually everything does for me. I then had the chicken and beef fajitas which were FANTASTIC. I LOVE fajitas and find it hard to find GOOD ones and these were just that....GOOD. My husband had the Mediterranean shrimp pasta which he devoured in a matter of minutes. When you first walk in, they take pictures of you and at the end of your meal, you can buy a few copies. Even though I looked awful, we got a few copies for our family members! Check out the gift shop! We walked out with a pair of sunglasses, a t-shirt and a cool little bedazzled guitar broach. Also check out the pretend Sistine Chapel on the ceiling. It was absolutely beautiful. Enjoy the Pink Cadillac and hope with all your might that Thriller comes on so the wait-staff will dance for you.
(4)
Josh J.

Being a local here in Orlando, I'm not one to eat in such a touristy spot, but a friend suggested we eat here and I said to myself, "Why not". I must say it was the best decision I made that day! Though the park was VERY busy, the wait was short. We were quickly seated within minutes I ordered the Legendary 10 oz. Burger and instead of 2 slices of Cheddar, I requested 2 slices of Monterrey Jack and cooked Medium. It was cooked to perfection. I must say, without a doubt, this has been the best tasting burger I have ever put in my mouth. You can definitely taste the best quality meats and ingredients. I have eaten at other Hard Rock Cafe's years before, but I don't remember them being as good as this particular one. This particular Hard Rock Cafe must also be the biggest restaurant in Central Florida. It is so massive, you can actually get lost. The staff was very friendly during our visit and, other than our server getting caught up and not being able to get to us for a while after we finished our meal, I have no complaints. Be prepared to spend about $20 per person with drinks and a burger.
(5)
Karl S.

Drinks and appetizers after a hard day of theme-Parkin'. Industrial to the nth degree. Food decent. Rock paraphernalia interesting. It serves it's purpose.
(3)
Jenny A.

So I guess this is the largest Hard Rock it the world, it doenst really amaze me. TYPICALLLL American food, it wasn't that bad. I got the macaroni and cheese and my boyfriend had the burger which was pretty big. Played a lot of classic rock and there was a lot of memoriabilia around. I like Planet Hollywood's decor better only cause it's all about MOVIES as opposed to rock music - which I can't relate to. One cool thing is that when the song Thriller came on, all the waiters did the dance - wherever they were in the restaurant! Very fun and entertaining. Other than that, it was whatever.
(3)
Monica J.

It's a Hard Rock. The food is pretty much the same at all of the ones I've been to. Basic mass appeal menu created to make sure tourists from any part of the country will see only the familiar. I had the typical burger and fries with one of those slushy drinks with 1,000 plus grams of sugar (but, hey, I got a free glass). As for the memorabilia, this place had a decent amount of it. Most of it was old school.. Elvis, The Beatles, Johnny Cash. There was a second floor that was apparently closed that night so I'm not sure what else is up there but we were close to the bar and so got a pretty good view of the pink Cadillac hanging from the ceiling. They also had a humongous, wall-sized touch screen that you could walk up to and touch an item to find out more details about it. That was pretty cool. Overall, it would have been a four star experience if it wasn't so loud. I know what you are thinking: its Rock and Roll, it is supposed to be loud! Don't get me wrong, I enjoyed the music and loved getting to watch the music videos on all the tv screens. The noise I am talking about was from the employees. They all seemed to be screaming "HEY EVERYBODY, YOU ARE ON VACATION AND HAVING A REALLY GOOD TIME!!!". They rang a cow bell at the bar at random intervals, sang the happy birthday song at least half a dozen times during the hour we were there, and one of them sang along (badly) at the top of his voice to every other song that came on. They also cheered and clapped loudly when either team scored in the college football game showing in the bar area. I guess they were trying to create a "fun" atmosphere but it all seemed forced and over the top. Some of the waitresses even did the Thriller dance when the Michael Jackson song came on, which would have been cute if it were not for the fact that they didn't seem to be having fun or enjoying it at all... just some zombies putting on a show for the tourists.
(3)
Nina P.

I enjoyed it some, the food was fine but nothing amazing. We did go around 9pm so I guess this shouldn't be a surprise but the food came out very very quickly. There were 2 things I especially liked about this place. 1. The Dessert (a single "bite" is enough for 2 ppl to share) 2. That is was open late A lot of the restaurants on City Walk close very early, so this is always your best bet i you like to eat late.
(3)
Alton O.

Great atmosphere! Food was wonderful! Made reservations and went straight to table upon arrival.
(5)
N R.

Food was amazing. Service was superior. What more can one expect at a restaurant. Had the Texan sandwich and family had the club and the original burger. All superb. And affordable prices
(5)
Markus M.

This is pretty huge but also pretty tasty. Good hard rock like service.
(5)
Paige H.

Host was polite. Waiter was friendly. Food was quickly served and delicious. Birthday at our table was also treated kindly. Would go back
(5)
Mike V.

A nice Surprise... The food was dynamite, and the portions were outrageous! If you are looking for a good meal when you are at Universal, this place will not disappoint. I had the Texas BBQ pork sandwich. It came with jalepenos and onion strings. The pork is smoked in house, and it was tender and flavorful! Also, the decor and ambiance while a little loud, are a spectacle. There is a life sized pink Cadillac rotating in the air!
(4)
Nicole M.

Sat at the bar and had a drink and an appetizer! Bartender was super friendly and even though the place was packed we had fast service! As always, the music and atmosphere was great.
(4)
Jen L.

Great restaurant at City Walk. The kids loved the music and we even celabrated my Birthday there with some cake. Our server was awesome and the gift shop is pretty cool. I recommend the nachos but they are big!!
(4)
Rafael F.

Hickory bbq burger is awesome!! Nacho cheese appetizer feeds 5, so plan accordingly. Purple haze is on point!
(5)
Sam P.

Absolute worst experience at any restaurant ever. I went with a group of 6 people for dinner. I had forgotten my license so I was unable to order a drink. After our appetizer, I was taking a drink out of one of my group member's drink when the manager came out of nowhere and began yelling at me. She not only took the drink I sipped out of away from me, but ripped the drink out of another's hands. She continued to yell at our table about how alcohol would no longer be served at our table all due to my ID not being checked (I am also well over the age of 21). When we tried to ask what was going on, she continued to yell at us and then told us to get out. While I understand about checking the ID's of those who are drinking, the whole situation was dealt with completely unprofessionally. There was no warning given to me. If I was given a warning, I would have simply stuck with drinking my water. She was one of the most rudest and disrespectful managers I have ever seen.
(1)
Nikki S.

Friend and I went here about a week ago. I'm a frequent Orlando traveler and what I like about this place is they seat you promptly even with a mass amount of people waiting. Our server was friendly and she made sure to swing by our table as much as possible. I had the BBQ Pulled Chicken Sandwich and it was good till the last drop. Holding back 2 stars due to the fact before being seated a man came out of no where and told us to hold a guitar then snapped our photo. My friend and I were sans makeup and exhausted from a long day at Universal. Later in our meal a woman walked up with a printout of our 2 zombie faces asking if we wanted to pay $20 for said scary photo. Call me cliche but I like this chain minus phantom photo takers. Rock on!
(3)
Brian P.

Food was good but a mess to eat. Otherwise decent service. I would come back. But wouldn't get the burger again. It was good. But a chore to eat.
(3)
Ashley K.

Oh, Hard Rock... how I've missed you! I haven't been since my 21st birthday dinner and not much has changed. The menu prices are pretty steep, but are competitive for this area. The drink prices are probably equally steep but they don't tell you the prices on the menu. I ordered the "twisted mac and cheese" and it was absolutely fab! As for the wait staff, they were definitely accommodating and very friendly! Also, if you have a Universal/IOA "preferred pass" you get 10% off of food purchases. Chyeah!
(4)
Dawn L.

Made two stops at the Hard Rock in Orlando while I was in town. Our server in the restaurant was FAB-U-LOUS! Attentive and responsive without being overbearing. The one thing I didn't like was that we were sort of forced to do the tourist trap "stand here, hold the guitar, smile, take a photo here" thing...and the guy doing it was ever so enthused to be doing his job--not. Then some people come interrupt us while we're eating to peddle these pics--ours looked awful--and they lied and told us how great they were. The food was fine. I had the nacho appetizer as a meal and it was ginormous and I couldn't finish it. My awesome server brought me guac for free and asked if I needed more periodically. Mom had pulled pork sandwich which she said was meh, but I had a bite and thought it was fine. There's an interactive computerized wall in the restaurant that guests can play with. Not exactly sure what it does but it looked like you could "touch" memorabilia items on the wall and swap it along different panels of the wall with other players. The staff in the Hard Rock store also were friendly and helpful. There's a cool wall of collector's pins and lots of memorabilia to see in the store and the restaurant. Typical of Hard Rock anywhere, I guess.
(4)
Rob S.

Burgers here ARE fantastic. But you don't come here for the food, everyone knows that. You come here for the memorabilia. You're surrounded by guitars of rock gods, signed pictures, shoes, jackets from concerts, etc. THAT'S why you come here. And the bar is just awesome, with a giant pink Cadillac atop the bar underneath a painted ceiling of departed rock stars looking down from music heaven. Pricey place though for what it is. But there's nowhere else around where you can experience firsthand bits of music history while chowing down on your burger. Love it.
(4)
Tanya L.

Decided to have lunch here after a long walk around Islands of Adventure. We were very exhausted and out of energy. When entering we were greeted by the host and immediately directed to a section to take a photograph with a guitar. After that we are greeted by the waiter and taken to our table. Our waitress was Giselle. She was very friendly. She had a great sense of humor and was very quick to take our order. However, several times out of no where a waiter would start yelling out random jokes or remarks.. He scared me at first but then I caught on.. I found it a litte annoying. All I wanted was peace and quite while I ate. I ordered a classic cheddar cheese burger. It was delicious! Cooked well done and the french fries were good too. Even though Giselle was great, I think they over load the waiters with to many tables to take care of. We had to look for her several times to refill our drinks and to finally bring us our check. When we were done we decided to take a walk around the hard rock and it was super clean and the decoration was very nice. I really enjoyed relaxing there before we headed to Universal Studios.
(4)
Gus F.

I've eaten here a ton of times but we stopped in for a burger after The Avengers at Universal Cineplex 20 last night. By the way, The Avengers in IMAX/3D with a couple of 32 oz. Shock Tops was KILLER!!!! Same ole Hard Rock. Huge burgers, cold beer. I do like the new "ipodish interactive" wall they put it....kinda cool. We played on that one for a while till the burgers came. Service was excellent as it always is there, IMO. When at Universal, give it a try. But a burger there is 14 bucks, so remember that.
(3)
Liz M.

Great spot for a tourist on vacation. This place is huge and covered with different rock and roll decorations. The nachos are amazing. I get some sort of veggie burger which is fine, but really I would be happier just eating the nachos. My friend has gotten a regular burger and turkey burger and was happy with both. But the music and ambiance is the reason to be here.
(4)
Nat W.

Since I collect their pins, I often go to hard rock shop but never really have eaten at their restaurant. When I and my husband were at Universal Orlando, we decided to dine in for the first time in like 6 years. The food is not bad at all, however nothing specail about it. Just like any other chain restaurants. I like their wide selection of drinks. They are bit pricey but it is fun to eat in this kind of atomasphere once in a while. Like others mentioned, at this location they do take pictures of you at the front and try to sell it to you at the dinner table later. You get to hold a guitar in front of their sign and smile. I guess it could be a good souvenir if you do not mind paying $20 for it. For others, it would be just annoying.
(3)
laura h.

Good place to grab a meal after a day of walking around Universal. I love their California burger. Its always nice, juicy and cooked the way i ordered it. I have been here about 5 times in the past year and the food was consistently good. They also serve a mean pulled pork sandwich. Their prices are pretty reasonable when you compare it to what you pay for a fast food burger inside the park. Also the service is usually nice, friend and attentive, which you wouldn't expect in such a large place.
(4)
Gustavo A. L.

From other Hard Rock Cafes in other parts of the globe, I have always carried this misconception that these places are just a gimmick with average touristy food. Boy, was I wrong. First off, the service here is fantastic, these guys really make your experience special. Second, their burgers rank in my book as very close to the top, in fact the red white and blue is definitely within the top three burgers I have ever had. What a fantastic experience this was, a very pleasant surprise-
(4)
Sebastien S.

One of the best hard rock cafes
(5)
Carla L.

Decor? 5 1/2 Stars Service? 3 Food? 3 So anyone who has ever liked even one note of music in their life will find the guitars, outfits, photos just amazing. There is a surprise at every corner, its fun, they have videos of concerts everywhere. Everything else.. meh. Its not bad but all you are paying for is for the name.The food is definitely generic and the service depends on who it is on that particular day. The shop is pretty cool but if you have other alternatives for food then think about those.
(3)
Jennie K.

Apparently, this is the largest Hard Rock Cafe EVARRRR. It was quite large and filled with memorabilia, but that's not quite my thing. If it's yours, go here, and enjoy the sights. The BF and I split the BBQ duo platter (~$22) of smoked pulled pork and "Memphis style" ribs, and a side of twisted mac n' cheese ($5.) The twisted mac n' cheese was like queso on top of spiral pasta, nothing special and totally not worth it. I expected the ribs to be dry-rubbed only, but they had a decent amount of sauce on them and were actually very soft and flavorful. The pulled pork was so-so, needed more sauce. They put a bottom bun beneath the pile, not sure why because it just became a soggy mess by the time we discovered it. The coleslaw was watery and the ranch beans edible but nothing to rave about. Waitress refilled our drinks quickly, checked up on us just often enough, props for her. Quoth the Yelp system, "A-OK".
(3)
Lo S.

Hard Rock Cafe, Universal Studio Style! As unimpressed as I was prepared to be, I actually liked this place. We ducked in because it started to rain and actually sat at the bar for awhile. I ordered a MAI TAI and it was SOOOO GOOOD! The service is actually GREAT HERE! We didnt order food but the people sitting next to us did. The portions where humongous!!!!!!!!! Each entree looked big enough for 2 people! The decor was pretty sweet! There was a spinning pink caddy above the bar and it was HOT!! I kinda wish we had something to eat but it was too early. But, the bartender was fantastic and very attentive. A sweet surprise from a widly over popular chain like Hard Rock. I say check it out because I liked it. hahaha!! Thumbs up Hard Rock!
(4)
Harold J.

Very consistent with the service, aptmosphere, and food quality with the rest of their locations. I'll stick with the burgers from now on, since I have not had another menu item that they do very well at.
(4)
Ed K.

Went here for lunch after spending the morning at the parks. Was looking forward to something better than the low quality food the parks offer. Unfortunately, the food here wasn't much of an improvement. I've eaten at other Hard Rock's and generally found them decent. This place seems to be making due with the idea that they can get away with lesser quality food thanks to their proximity to Universal. It's an unfortunate decision and it means we won't be returning.
(2)
sheri s.

Went to the Hard Rock my first night in Orlando and ordered a steak dinner. I asked for the steak to be cooked medium well but it was well done and tough. Also, it had at least an ounce of inedible fat which should have been trimmed. The restaurant was very busy and there seemed to be plenty of hired help. Unfortunately, my server was very slow and inattentive. She never asked if I needed anything (including water) and once the food arrived, I never saw her until she presented the bill. This place is over-rated.
(1)
David C.

Normally I would give it "3" stars, BUT because it is the best place to go to lunch at Universal it get's a "4". It is reasonable and if you share it becomes very reasonable, actually cheaper and healthier than eating in the parks. The service was surprisingly great and very attentive. The restaurant is so huge, that you don't have to wait long for a seat. great service. I recommend the following: ... Cobb salad - good for 2 and the bacon has a real interesting taste to it. The dressings could have been a little better ... Uncobb salad - a bit fruity, but nice on a hot day ... Potato skins - awesomely tasty, because they are fried:( ... Kids chicken - some of the best tenders around and the fries are great ... Kids Mac - really well done, homemade, not out of the box If you have the hopper pass this is the ideal spot to eat a decent meal. Very fast and as packed as it was, our waitress Chris was fantastic. BONUS: they have this crazy touch screen wall where you can interact with rock and roll memorabilia. It is a great place to keep the kids busy while you are waiting for food.
(4)
Nicole W.

The illuminated, neon red sign featuring Hard Rock Cafe should should start to give you a glimpse into what you're about to experience. Inside, your focus is immediately drawn to the life-size spinning pink Cadillac in the center of the main dining room. Woven stair cases, an eclectic array of signed band memorabilia and heart pumping music is everything your senses take in before you start to devour. Smaller rooms are more dimly lit, but make it more intimate. Food is large in portion - had the goat cheese chicken salad sandwich. The tartness of cranberries is nicely paired with the bits of dill. Only disappointment was the strong goat cheese was not evenly distributed. Overall, if you're looking to feel like a 'rock star' this is your place.
(4)
Jerry A.

This is a must see. They have so much memorabilia there, it may as well be a museum! Food and service were excellent.
(5)
Edward W.

This is the biggest hard rock. You come here for memoriblia, the drinks and the burgers. The interactive rock'n roll wall is cool. Skip the chicken masala.
(4)
Kunal M.

We went here for a private event. This is the largest hard rock in the world. The food served was mostly bar food and a bit above average, but it is in Universal and the 2 floors are packed with guests. We had a live music band and a few free drinks included. so i guess it was fun. the main attraction was photo wall with stars like Britney spears and others years back before becoming famous. in general its a great area to be with kids. however i reviewed this only based on our event. the food included mac and cheese, breads, wings, tenders, sliders and a few assorted salads, dessert was brownies (tasted horrible) and cheesecake lollipops, (pretty good). the popular drink was Malibu and pineapple which suited the warm weather in universal village that day.
(3)
Erin W.

Great place for a good meal after a day at Universal!
(5)
Annette P.

A marquis restaurant. ...should have a marqui experience. .....We didn't get it here.....Just mediocre food....decent service. ...and a inflated bill
(2)
Real M.

As a disclaimer, I am not a big fan of Hard Rock Cafe so me giving it 3 stars is basically saying this is the best Hard Rock I have been to. This is the biggest Hard Rock in the World (according to the waiter) and I am not going to argue because it took us a while to walk to our table. The menu is pretty much the same you will find at any Hard Rock, overpriced everything. It's not that the food is bad, but it's just so overpriced. They don't really have an appetizer for under 10 dollars, it's crazy. The service was a little slow but very good when he was at our table. We had to split the check 5 ways and he didn't complain or even give us a dirty look which is rare. The memorabilia in this place is pretty impressive as well. All in all, pretty much exactly what you would expect at a Hard Rock, typical food, high prices, lots of music, just in a much larger setting.
(3)
Rob W.

I have to say I like this place. The food is generic and over priced at $15.00 for a burger, but it is still a lot of fun. You can enjoy yourself just as much by skipping the meal and just having a drink at the bar.
(3)
JS A.

Fun Atmosphere, really good food. Didn't like the selling of pictures that they force you to take when you get in, kinda obnoxious
(4)
Jackie T.

We stopped at Hard Rock for 1 drink before the Blue Man Group show as we intended to do a little bar hopping but we were having such a great time that we just stayed there until the show started. Our server at the bar, Kit Kat, was awesome...so personable. She found out that I'm a huge Michael Jackson fan so she arranged for them to play "Thriller" and have about 4 people in the staff dance to it which absolutely made my night. Although we didn't get any food, she was a lot of fun and made our experience exceptional so I give them 5 stars.
(5)
David M.

It is not easy to review the Hard Rock Cafe. The staff is always engaging without being invasive (well, unless you let them know that it is your birthday because then they will share that information with the planet). The decor is awesome if you have any interest in music (and I will forego describing it because if you are reading this and you do not know about the Hard Rock's decor, you are probably reclusive so you really do need to get out more). The food looks great. All of these aspects of the Hard Rock merit five stars. So why a two star review? After visiting the Hard Rock Cafe earlier today, I agonized over my rating for several hours before I actually sat down to type this. I really wanted the experience to be better but ultimately, the food was just OK--uninspired and rather tasteless from my perspective--and the service was extraordinarily slow, so slow that my companion really wanted to leave before our appetizer arrived twenty-five minutes after placed our order. We did not leave but neither were we happy with what we experienced. We started with an order of bruschetta. I ordered the Veggie Leggie, a veggie burger and portobello sandwich that included grilled red pepper and zucchini. My companion ordered the Red White and Blue burger, a hamburger served with blue cheese and a spicy ketchup. As mentioned, we waited 25 minutes for our appetizer. It was tasty but not so special that it should have taken nearly half an hour to reach our table. Five pieces of thinly sliced baguette toasted and then covered in chopped tomato, freshly shaved Parmesan cheese and drizzled with olive oil. Very tasty but fundamentally pedestrian. More importantly, it was not large enough to keep my companion and I occupied for the additional 25 minutes that we had to wait for our entrees. My Veggie Leggie was very large. From a volume perspective, it was impressive, but not so impressive that it was worth the $15 price tag. From a taste perspective . . . . well, it had no taste. I ate it. I cannot even say that I hated it because there was nothing memorable to taste. I needed fuel and I got it, along with fries which were heavy but similarly tasteless. My companion received his burger and it was also impressively large and overpriced. (It was also very dry and bore greater semblance to another organic material that is neither edible nor appetizing but which I will leave unnamed. If you use your imagination I am sure you will figure it out.) I really want to like the Hard Rock but I just can't and, after visiting about half a dozen times over the past decade, each time with the same result, my companion and I have decided to stop trying to like it. It just is not the right place for us.
(2)
Scott C.

We were at Universal Studios for my fiance's birthday, went to the Hard Rock Cafe for dinner, and the Cafe picked up the entire bill for her birthday, even giving her a free sundae for dessert. We had an outstanding time which was capped off by a tour of the VIP lounge. If the price was a little more reasonable, we'd be doing this more often. Definite Rock Star treatment for her birthday. Major kudos to the staff.
(5)
HOLLY d.

The atmosphere was set up for success! The martini was delicious but the food was just ok! Only average at best but the waitress was great! Note: They make you park like your going in Universal studio's amusement park so be prepared to walk over a mile to the entrance.
(3)
Amy O.

This is probably the coolest Hard Rock I've been to. It's large, doesn't feel cramped, and just really neat. Lots of walking to get there, but it was a fun walk to get there. Remember this place is for tourists and shouldn't expect superb anything. Anyway, back to the restaurant... We had really great service, and we all started with drinks and the combination appetizer tray. It was what you'd expect. Onion Rings, Chicken Tenders, potatoes, wings, taquitos...all fried...all nothing special, but good. I ordered the hawaiian chicken for dinner, and was very pleased. It was juicy and good and came with broccoli and this so good cheddar mashed potatoes. Overall...I was pleased. But, I wasn't expecting a 5 star dining experience either. The place is loud with videos playing and the walls are over-crowded with Rock memorabilia. But, hey...it's called The Hard Rock Cafe.
(4)
Eve K.

Upon entering the restaurant, I was blown away at how big it was! I then found out it was the world's largest Hard Rock CafÃ©. Great decor, awesome music, and fun atmosphere. It was super busy when I went, yet we were seated immediately and had amazing service. We were checked on frequently by our friendly server and never felt forgotten about. Either they really know how to properly staff for busy times, or they are just all super well-trained how to deal with many tables at a time. The food was great, especially the bruschetta and spinach dip! There were lots of fancy alcoholic drinks to choose from, some were quite pricey, but you were allowed to keep the glass it came in.
(5)
H L.

Great decor Gigantic Restaurant, good Service, BUT, the Driest Over Cooked hardest Ribs Ever, even broke the Plate trying to separate the meatless carbonated bones.... Got a Salmon instead, but same, dry, dry, hard & overcooked... Next time I will just come for the Tour....
(2)
Emily G.

Real Food!!! Burgers are great! After a long day of walking around in Universal or Island of Adventure this is a must stop to refuel and have a great meal. Always consistent and service is good. This location is Huge with a second floor with many rooms. They sing happy birthday to kids and make them feel special. I always like to see that :) When I go I like to share a Burger why do you ask? Because they are delicious, filling and come with fries. I find it to be the best bang for my buck. The two of us walk out of there around $15 plus tip! Not bad at all after being in the money trap at the parks all day! The decor and atmosphere is always fun to see with lots of cool things to look at. As always they have music playing and large screens of music videos to go along with it. A fun place to get that good american food!
(4)
Katie D.

I had the fried shrimp and really enjoyed it. My husband enjoyed his pulled pork sandwich, I had a bite and wasn't that impressed. My daughter's mac and cheese from the kids menu was out of this world and came with really good garlic bread. They are a great place for young kids, they have an entire coloring book for them. I wish they had more apps on the menu, but that's really the only negative. Our waitress was also awesome, very attentive.
(4)
Amanda M.

Everytime I come here the food is good. They have a totally American menu that everyone can enjoy. The food is pricey but totally understand its for the ambience. My cousin had the app sampler as her dinner and that was an amazing choice. She had plenty to take home! For $20, thats the best deal on the menu!
(4)
Michelle S.

I was pleasantly surprised by our visit to the Hard Rock in Orlando. Given it's proximity to the Universal and Islands of Adventure theme parks, I expected the prices to be outrageous. They were actually pretty average. There was more variety on the menu than I expected and everything was well executed. We will return here on future visits to Universal. The downsides... Service is fairly slow and it's very loud inside the restaurant.
(3)
John S.

This is a great place to go for some drinks with friends... They don't have the best food in the world... The twisted Mac & Cheese is pretty good and the nachos aren't bad either. The prices are kinda high considering the lackluster food....The service here isn't too bad and the atmosphere is really cool.
(4)
Rob N.

This is probably the best HRC I have been to... really cool inside and the food is solid. We split a BBQ late (ribs and pulled pork) and it was very good. Service was excellent the atmosphere is super cool. i would recommend this place when in the Universal area.
(5)
Evan M.

Exactly what you'd expect from a Hard Rock. It's loud, touristy, overpriced, and mediocre. It's a fun place to grab a bite, but don't expect high quality food. The bar is really sticky and isn't really a comfortable place to sit. The service is adequate. They corral you through the gift shop on the way out also. Bottom line is that it's a tourist trap, and a place you will probably only ever desire to visit once.
(3)
Maria M.

I rarely give 5 stars but my visit to the hard rock last night was awesome. We didn't go to any theme parks but wanted to check out city walk. There was a wait but they sat us in a cool bar area to the side with live music. Our server (who was also the bartender) was amazing. Attentive, friendly, and seemed like he really loved his job. The onion ring "side" we got as an appetizer was delicious. It's technically a side so it's $7 but is a good appetizer and probably the cheapest thing...get it! As for food, the fajitas and burgers were amazing and I loved the salad I had. Even though the food can get pricy they do give you big portions and you definitely will not leave here hungry. The electric blue drink I had was tasty if you're looking for something strong and sweet. We even got a tour of some areas of the cafe that were for VIP. Very cool. Every person there genuinely wanted to be there. The best experience I've had at this chain restaurant!
(5)
Joshua S.

This is a great Hard Rock. As you can imagine, it's at Universal Studios CityWalk so it can't be a surprise that it's always busy. You may be lucky to sneak in right at dinner time but the later in the night that it gets you can expect to wait up to an hour. Definitely won't get bored waiting, though. You can peruse the gift shop, go to one of the bars and work up more of an appetite or grab a to-go drink and sit outside and stare across the bay at the Hemisphere Dancer at Margaritaville. It's even fun to have a beverage and go next door to NBA City and shoot hoops, but you probably won't hear your buzzer there. It's a great environment once you get seated. Obviously great hard rock and classic rock and last time they were even rocking' "Ice Ice Baby" when I ate here on Thanksgiving. The food is great. I've had a variety of things from the menu but my favorite still has to be the "Legendary" burger. It's amazing. I'm not really into the whole 'side of ranch' craze anymore but I would recommend getting a side of honey mustard here. I don't know what's in it but it's great. The Thanksgiving turkey dinner was cool for those of us with no family and kids in the area as well. Always busy in here but somehow the wait staff seems to stay on top of it. Also did an even at the Hard Rock here back in June for the annually SHRM conference before I lived in the area and they put on a great event next door at Hard Rock Live. Great place for events or just to grab some dinner.
(5)
Brandon M.

Very good service. I was impressed with the speed and accuracy of the server, even with a packed house. The decor is so breath taking that you need at least two hours to see everything from Freddy Mercury's jump suit to Cher's glove, this place has it all. The adult beverages are very tasty and some are offered in a souvenir glass. The food was very tasty especially the appetizers. All in all, this place has a breathtaking atmosphere that most people look for in a dining establishment while on vacation. Bravo!
(5)
Jupiter K.

You don't go to the Hard Rock for the food, you go for the ambiance. So when my 12 year old daughter, my wife and I were sat in the lobby we were absolutely pissed. Hey Hard Rock, you really dropped the ball on this one, food really bad and atmosphere even worse!!! I guess my daughter will never get to experience what all the hoopla is about. We went inside in a good mood, and left with a horrible taste in our stomachs. Thanks Hard Rock!!!!!
(1)
Rana R.

There's nothing too special about this restaurant. Yes, the decor of the place is amazing. Lots of things to admire, but the food not so much. There was nothing bad about it, but being a yelper/foodie, your expectations are slightly raised. I like the fact that it's open late so after a long day at the parks, you won't have to worry about getting to food on time. Got to the restaurant pretty & it wasn't busy at all. Got seated right away. First thing we noticed was the booth seats were really close to the tables. Tried moving it, no luck. Slight annoyance with that then we noticed a couple of the cutlery were not clean. The server apologized & gave us new silverware. He was good to us, came back about 3-4 times asking if we were okay. So thanks for that. The nachos we ordered as an appetizer was excellent. Big plate full so it's made for sharing. I went with old faithful-- steak. Can't really do steaks wrong, unless of course they cook it differently than what you requested. In this case, they cooked to perfection. The potatoes were great too! Drank "Electric Blue" or something Electric & opted for the souvenir "Hurricane" glass for another $5 bucks. The drink was strong while the glass was cute, so it was definitely worth it. I think there was another part of the restaurant where there was live music which was nice, but we heard it once it we got outside. Bathroom is upstairs, through a dimly lit hall according to my friend, so travel in pairs, if ever. Nice restaurant overall.
(3)
Dean M.

Popped in here last night while on vacation in Orlando. First, don't try to take the water taxi, it takes you to the hotel, not to the cafe. If you do, then take a bicycle rickshaw over to the cafe from the hotel. It was a Monday evening about 8:00 PM and the place was still jammed as I'd expect from a tourist spot like this. We were seated immediately (luckily) upstairs with a view of the bar and pink Cadillac below. Service was relatively fast and our waitress was constantly attentive. As mentioned in other reviews their menu isn't extensive but there's a decent selection of mains, burgers, and sandwiches. Plus, if you're a music fan the memorabilia everywhere and the constant music videos make for a nice atmosphere. I ordered BBQ chicken and my GF had the salmon. My chicken was tender, juicy, and not covered in sauce. The sauce was basted on during cooking, not poured on after the fact which was nice. My GF ordered her salmon well done. At first everything was ok but as she got to the middle it was soft, cool and mushy, obviously not cooked. We alerted the waitress and she immediately ordered a new one and brought some fries for my GF to munch on while waiting. She apologized multiple times. When the new salmon was served it was brought by the manager who stood by to make sure we were absolutely happy with the new dish. In addition, they took the salmon off our bill. So, lose a couple of stars for the screw-up with the salmon but gain one back for the real concern about our experience. Both the waitress and manager both were extremely apologetic. Thanks for making things right.
(4)
Durwin F.

I was there one night in August with family and a friend. We went there to have a few drinks and appetizers. The drinks were pretty good and so was the food. Butch took care of us and I have to say, it was a great time and great service. We ended up getting a tour of the place before they closed. Felt like VIP treatment. I would recommend asking for him to take care of you anytime you're there.
(5)
LOIS B.

It is a chain but has the good luck to be located just outside Universal Studio. Our food was very good, burgers, salad, grilled chicken, and a sandwich ( which at this point I cannot even remember what kind it was). The restaurant is 2 stories with abundant seating. My complaint is the lag time in cleaning/busing tables. Really, when you are seated it is just not appetizing to be looking at previous diners left overs and mess. It is also apparent as you walk through on your way to be seated. Service was a bit slow and I did notice one person at a table near us get up and start looking for someone after they had been seated for a while. It was just what I expected.
(3)
Howard H.

I've never been to a Hard Rock before and I didn't expect much given that its a chain restaurant. We came in for lunch after being at the amusement park for the morning. Wait time was about 20 minutes on a weekday and the fare is pretty standard burger and fries. The food was about what you expect, not great but not terrible either. The service was pretty good and the decor was what you expect from a rock themed restaurant. I was fortunate to eat while they ran the 80's hair metal video montage which really made me happy. I was also extremely lucky to have paid my check when they started the One Direction portion of the video stream. Not a bad choice as long as you have realistic expectations.
(3)
Kimberlee W.

The food was delicious and wait staff was wonderful, but very busy. Great place to cool off for lunch
(5)
Emma M.

This is the biggest Hard Rock Cafe I've ever been to! The staff were very helpful and accommodating to special requests. The gluten free options were very good and the prices reasonable.
(4)
Brian D.

Food is good. I always like what I get. But the selection is a bit limited. I would have expected a much more diverse menu. This place is huge. We had a very good waiter but it was a bit of a haul from the kitchen to our table or to the bar. Great memorabilia on the walls. Lots of great memories.
(3)
Danielle P.

This was one of the most fun nights I have had in a while. The atmosphere is unlike any other Universal City Walk restaurant. The servers are so much fun and entertaining. I ordered the purple haze cocktail which was recommended by my waiter and it was great! For dinner I had the pulled chicken sandwich with fries and my boyfriend had the barbecue chicken and both were phenomenal. We will definitely be returning for great food and fun time!
(5)
Sal D.

Was here and Orlando at Universal City Walk and got the pull porked. It was pretty good, but how do you mess up pulled pork. Hard Rocks are always fun due to the decor, but its not really my style. Good place for a meal and beer.
(3)
Stefanie H.

As I am a collector of their shot glasses I had to visit this bar, too.
(4)
Michael B.

Always a great atmosphere, friendly staff, and great food. If I did have any complaints however, it would be with the selection of draft beers as well as the selection of food. I understand that sometimes smaller menus are better for business but there are quite a few dishes and drinks that Hard Rock could add to their arsenal.
(4)
Louis V.

Great service with a handful of vegan options. Enjoyed our lunch at the Hard Rock. One of the better choices at City Walk.
(4)
Clinton W.

This was our last night in Orlando, so we thought, if we are staying at their Hotel, we might as well eat at their CafÃ©. This is the biggest Hard Rock CafÃ© in the world....I mean the place is huge! If you are hoping for a nice quiet lunch or dinner, think again, it is noisy and rocking out. The service we received was great. The manager came over and talked about what our son, who has a nut allergy, could and could not eat. She made it a point to point out any types of cross contamination that could happen. Our food was also good, although the nachos where just a bit too cheezy and needed more sauces and chili.
(4)
Michelle S.

Fun place. The food was good burgers. Not very long to get served. neat memorabilia
(4)
Connie L.

This was my first time eating at a Hard Rock Cafe. It was a typical American style restaurant that has specialty burgers, and other entrees but stepping it up another level. I got a pulled bbq chicken burger that came with their seasoned fries baked beans, and cole slaw. I loved their fries. Pulled bbq chicken was full of flavor and came with crispy fried onions. I also ordered a non alcoholic beverage that was excellent and very balanced of all the different flavors and fruits.
(3)
Lucy C.

Out of the Hard Rock Cafes I've been to, this one is the best. Sister and I had the grilled salmon entree as well as the macaroni and cheese entree. Salmon was grilled really well, on top of the crispy skin, which they leave on the plate for you, and a side of grilled lemon to drizzle. I liked the side of vegetables and mashed potatoes too. Sister's mac and cheese was too runny, but flavor was good. I would definitely recommend this place in Universal Studios. Lots of space and seating. Great music, interactive walls for kids, about the only place with an outlet if you need to charge your phone, great service, and surprisingly decent prices.
(4)
Gail B.

We stopped in to check out the gift shop. This location is much bigger than the DC one.
(4)
Elizabeth W.

The Hard Rock Cafe is one of my favorite restaurants, primarily for the classic rock music and memorabilia. It has some of the most impressive memorabilia I've seen, my favorite being the Woodstock room. The food is good, old-fashioned American food. I absolutely love their nachos, it's an appetizer but I often get it as my meal. The service is usually great, I've had maybe one bad experience out of the several times I've been here and ended up with a 20% discount, they make up for their mistakes and that's really what's crucial. They also have a good loyalty program, got a free meal on my birthday as well as ice cream with a candle and a birthday acknowledgement to the whole restaurant. I'll always come back and always recommend it!
(5)
Shane M.

The place is awesome, tons of stuff on the walls. the food was great and the waiter Vegas, was great also. Service was spot on, food even better ribs and the Cowboy Ribeye.
(4)
Adrian B.

It is a really big restaurantes with a lot of tales and you are sitted immediately. The menÃº is the same and you get what you expect. As always you hace the mÃºsica theme that is impressive. It is great to dine here after exiting the park.
(5)
Rita Y.

Shop review only. A fairly good section for HRC stuff. I was shopping for pins as gifts for family. Some of the workers are more helpful than others. The female worker got what I needed but later, one of the male workers asked if I had seen their pin book. He showed me pins from prior years and some were on sale for $5 and I bought one which was not even on floor display. Not into the t-shirts anymore. I hardly see anyone wearing any of their HRC t shirts. The foreign tourists were snatching up the t-shirts 'tho.
(3)
Mark H.

I am usually not a fan of chain restaurants, but the Hard Rock Cafe was a rare exception. The decor was typical Hard Rock with plenty of memorabilia on the walls. The sign outside stated it was the largest Hard Rock Cafe in the world, so that told me they'd have available seating. I ordered the steak fajitas and a side Caesar salad. Both were very large and very filling. They tasted good and filled me up for the rest of my evening at Universal Orlando. My waitress, Nicole, was excellent. She was extremely attentive, even signing me up for their free points/ food card. Also, by checking in on Yelp, I received a free guided tour of the memorabilia. Pretty cool. The prices were reasonable, unlike the prices inside Universal Studios. I would highly recommend this Hard Rock Cafe if you're on City Walk or in one of the Universal Studios amusement parks.
(4)
Heather Q.

We made priority seating requests for 6:30 on Sat night. We were seated quickly but had to wait 45 min to get our food. We had a show to see at 8 and had to inhale our food. The food was good and the Mgr offered us free dessert which we could not use since we had to leave. We asked for dessert vouchers to come back after the show and they refused. If we ever go back, we won't have plans afterwards.
(2)
Nicole M.

I came here for the papa roach and seether concert and I wasn't disappointed! The reason why I docked one star is because if you only come here for a concert and you happen to get there before 6pm, you get to pay the full $17 worth for parking. What a ripoff; there should be a way to prove that I was only there for the concert or be given the ability to park at the resorts or something. Found out parking is free after 6pm with FL ID...yay? I'm a huge fan of the 2 story setup, but I also love that the bottom level had the main "pit" and a raised outer ring. I brought my brother who is still a minor and I didn't want him to be involved in the full pit experience so we were able to grab a spot on the outer ring and he got a great spot to see everything! I will definitely visit here again for a show...but arrive after 6pm, bad spot be damned!
(4)
Emily S.

I have been to other Hard Rock locations, but this one is by far my most favorite. It is a literal landmark of the Universal Studios park, with the spinning Universal globe just down the road. It's safe to say that the sign is one of the biggest things in the park. Like any other Hard Rock, the interior is stunning, with a full gift shop and thousands of Rock-and-Roll artifacts displayed throughout the restaurant. To me, however, this Hard Rock seemed much bigger than most, and it likely was in reality. The bathrooms are down a huge winding staircase and the tables seemed to extend back for miles. The gift shop alone is impressive. The staff there were wonderful. One particular guy we talked to was hilarious. He kept reciting bits from "Charlie the Unicorn", an animation from my past. He was fantastic and so was the selection of merchandise. In addition, the food was top-notch, better than anything I've ordered at another Hard Rock location. The burger was juicy and cooked perfectly to my standards. And I could not have eaten enough fries to satisfy my need for their taste. Our server was wonderful, too! This place just keeps getting better and better. He handled our complicated split checks effortlessly and always brought extra drinks or requests to our table in no time, as if we were his only table to wait. To sum this place up, it is a monster worth every praise to its name. When you go to the Universal Studios park, you should pick no other place to settle down for dinner.
(5)
McGoats T.

This is not the average hard rock, & I like that. It felt like the servers actually cared, unlike other ones I have been to. My wife has allergies & they sent a manager over to take care of her. This really made me happy, they showed that it meant something to them & they went the extra mile so she wouldn't get sick. This is the largest Hard Rock I have ever been to. The food is standard Hard Rock. I had the Mac n cheese. It was nice & creamy with a hint of spice. Also, I always get the Exotic Margarita, delicious!!!! You can't beat the location, right on the universal city walk. Great place to come after a long day at the park.
(5)
Erica S.

It's a Hard Rock Cafe...what can I say? It's kind of cool to see all the memorabilia and see music videos from a time when music videos were actually decent. Food is passable, arrived hot, and the waitress was friendly and there when we needed something. It's kind of cool to have an ipad embedded into the wall so you can scroll through notes written by the Beatles, but it's so noisy in here that it's hard to hold a conversation. Not my first choice for a dinner at Universal.
(2)
Heidi M.

Love this restaurant! we sat at the bar and Danny was our bartender. He reminds me alot of Joey Fatone, but better looking! +1 ordered the classic burger, which was great +1 had pineapple vodkas, which were NOT watered down. Usually restaurant drinks are watered down, but not here +1 open seating at the bar +1 alot of memorabilia on the walls and a great environment +1 appetizers are good enough to share
(5)
Teneha B.

The service was excellent... However within my party of 6, only 2 ppl found contentment in their food. As states his restaurant is a $$$ as far as price is concerned... But the food, well it leaves a lot to be desired for.
(2)
Jennifer M.

Please note, I'm basing this review simply on music/ concert venue, not dining experience. As a passionate music lover and one who frequently attends live shows/ concerts, I thought it would be cool to do some reviews of of the venues I have attended for vaious shows throughout the years. I have been to several shows at the Hard Rock Cafe, Orlando. Some mentionable shows include Morissey, The Fray, Snow Patrol, Interpol, and most recently The Swell Season. This is such a great space. In my opinion it's intimate without being overly crowded. Each time I have been I've been completely satisfied. The customer service is always top notch. The drinks are a little pricey, but always well made. There are enough bars and bathrooms so wait time is little to none. I have had seats in the balcony as well as stood stage-front and I've never had any issues seeing the stage. I prefer seats because the general admission (standing area) can get a little crowded. Overall it's one of Orlando's best venues for live music. P.S. Wear comfortable shoes because it's quite a walk from the parking garage. I've learned the hard way about wearing heels!
(4)
Kim W.

You gotta love the Hard Rock. We have fallen into the habit of going to one in every city we visit. The food is pretty good. It is nothing out-of-this-world. Your typical bar food, for the most part. I love the BBQ chicken sandwich. It has hot sauce and blue cheese, what is not to like. The veggie burger, salad and nachos are all worth trying too. We usually go here for lunch if we are at Universal or catch dinner before a show. They have added an annoying thing of taking your picture, when you come in, and trying to sell it to you later. I could do without that.
(4)
D D.

Fun atmosphere. We took pictures holding a guitar when we first entered. Our server was very friendly and accommodating (Steven). I ate salmon with lemon butter. I was ready to lick my knife because it was so delicious. Would definitely order it again
(4)
Jackie S.

This was my first Hard Rock Cafe Restaurant. I didn't have high expectation for this restaurant since I've never heard anything about the food. The ambiance is pretty cool. You instantly feel like a celebrity while walking to your table. A photographer takes a group picture before proceeding to the table. If you want, you can purchase the picture. In addition, the celebrity memorability is on the walls is nifty. There are two levels to the restaurant so you can admire two levels of celebrity paraphernalia. The food is mediocre. I ordered a Haystack Chicken Salad. I should have known better to order some burger or greasy food rather than an expensive and tasteless Southwestern salad. Blah.. to iceberg lettuce and odd tasting food. Stay away from the salads! In addition, the food is overpriced! The Hard Rock Cafe store made up for the dining experience.
(1)
Honestly cant fault any of these type of places in America. The foods perfect, the servers super friendly and the themed restaurants alot of fun. Gets 5 stars :)
(5)
Angel D.

At Hard Rock on Friday 13th. We are locals and enjoy going to Universal as much as we can.Hard Rock cafe .The music is great things you haven't heard and the old ones you love, but the food and our waiter was not the greatest. First off there was 6 of us and we explained that we had tickets for the 8 oclock show. He assurred us that 1 1/2 was plent of time. So we ordered drinks that we lets just say COLD. orderred dinner and our waiter was less than friendly, yes we made changes to our sanwhiches but add or take off bacon shouldn't be that hard. After long wait we checked our time it was 735. and just then we see waiter coming with half the order. mix up in kitchen he explains. few minutes go by the rest comes out. First off I ordered the Chicken club. The chicken was less than Ms donalds quality, cold, buttered bread that they hadn't toasted but enough to say it was on the grill. Fries were refreid so many times they were air inside and extremely dark. Husband burger was terrible beef patty of sort and not cooked well enough to be warm in the center. his onion rings we so battered and refried the were never touch. each of our food was equallyof poor quality. Now we did eat what we could since we now had 10 min to get to the show. Did let the waiter know that the quality of food was poor and wouldn't be back. Did offer to take off the bill. I insisted that we ate it so we would pay just not ever return. feel like since the gratutiy already added since it was a larger party, didn't get the cutomer service , and food check we would have if not already included. Not planning on returning. too focused on tourists and not quality of food or service.
(1)
Lorenzo A.

For the largest Hard Rock Cafe in the world.. you would expect the highest level of food service here. Totally wrong. No wait in line.. just a 5 minute walk to our table. haha. in some corner of the 2nd floor. It took forever for our server to take our order. My group ordered salads before our entrees, but received our entrees first. We never got refills for our water, and we had to walk to the bar to ask the bartender for a refill. Right in front of the manager. It also took forever for the server to return with our check, and was still dumb enough to leave the salads that we never received on the check. That took another long time to receive the corrected check and to do our payment. We ended up leaving ZERO tip. Hopefully he learns something from that..
(2)
Justin P.

Listen, the one good thing about the Hard Rock is that you know what you are going to get. It is kind of like eating at McDonald's in that even though you may be unhappy about it, you really have nobody else to blame but yourself. Universal's CityWalk consists almost entirely of theme restaurants. If you don't know what a theme restaurant is, it is a place that basically serves the same food as a TGI Friday's, but tries to sell "the experience" of being in a chain restaurant called NBA City, Hard Rock Cafe, Nascar Sports Grille, Bubba Gump Shrimp Factory, etc. Basically, they put minimal efort into their food and make most of their profit off the gift shop. In fact, here is a good rule of thumb for you - If a restaurant has a gift shop, eat there at your own risk. Anyway, we tried to make the best of the situation and went to the Hard Rock. The service was friendly, although extremely slow. The food was the level of quality that we expected, and that is not a compliment. On the plus side, our booth had its own tv, which made the wait for the mediocre food not seem quite as long.
(1)
Dante F.

Next to the one in Times Square, this is the 2nd best HRC I have visited, but it has the coolest exterior facade, and interior decor I have seen.
(4)
L.M D.

Fun place...They were even able to accomodate our request to dine in the Elvis Room. The staff was great too. My son ordered something he then would not eat. They came and switched his order no problems. Make sure to make an online early reservation. I believe you can do this 30 days in advance.
(4)
Alden C.

Definitely one of the cooler Hard Rocks I have been to. It is nestled in the Universal Studios Amusement Park area and it is alot of fun to walk across the shopping plaza on your way to the cafe.
(4)
Mike M.

Yuck - what else can I say... the food was awful. We started with the combo appetizer which included wings, chicken strips, potato skins, onion rings and something that looked like egg-rolls. Everything on this tray tasted like the onion rings even the potato skins. For our main course I order the "Local Legendary" turkey burger and my son ordered the "Legendary" beef burger. I didn't think it was possible to make a burger with no taste but the Hard Rock did it - Stay away from the turkey burger. My son's beef burger was dry and nasty. The only reason the Hard Rock is getting 2 stars is because we had a great waitress. She was friendly and very personable. Okay - I should have known going in that this is more for the experience then the food but you would think if you pay $14.95 for burger and fries, the food would be edible.
(2)
Nancy D.

Best meal we had in four nights at Universal. Good value good service. Entertaining!
(4)
Tom B.

The bar is kinda smelly, not a place to enjoy a good glass of wine.
(2)
Brad W.

Definitely tourist area prices, and you shouldn't expect otherwise with it's location. Huge place and coolest atmosphere of any Hard Rock in the US. Food was as expected, mediocre which HRC can get away with because folks wanting good food don't eat within one mile of tourist attractions or at places adorned with more than one neon sign. Staff was really cool and friendly. As at every HRC, bar is well stocked with good drinks, but very pricey.
(3)
Joy J.

They used to have this strawberry shortcake dessert -- man that was so damn good and only worth ordering imo. Too bad they don't have them anymore. BOO!
(3)
Kenny A.

My first Hard Rock experience... not as cheesy or as forced as I would have imagined it to be. I ended up liking the ambiance more and more as we hung out. Had the brisket sandwich and a fruity drink. Both very tasty! Our waitress probably could have been a little nicer but the service was good enough. I will definitely try other Hard Rocks closer to home.
(4)
Alina R.

The only good thing here is the drinks. The food is so typical-chain restaurant fare...but then, you know what you're getting when you walk in here. And the reason we walked in there? After trying to decide what chain restaurant to go to (it's pretty much all chains at City Walk), this was the only one that would seat us at that time. I think it was almost 10:00 p.m (maybe later?) We ordered two shots as soon as we got in, they were brought to us quickly. My husband and I shared the Twisted Mac, Chicken & Cheese. It's a macaroni and cheese with grilled chicken on top, with a garlic and roasted red pepper cheese sauce. It was good, not great.
(2)
Shannon W.

We went here for all the obvious reasons.. We love music and we had not eaten all day and had just finished seeing The Blue Man Group. We both ordered angus bacon cheddar burgers medium rare. ( I have no idea what the menu name for this was. But that's the long & short of it. ) We received 2 seriously overcooked burgers and a small lump of cold fries. It was quite possibly one of the worst meals I have ever had. I do not eat fast food. I should have in this case. It would have saved me about $40 and I would have expected to be disappointed. (2 burgers, 2 drinks=$50.86 + tip) I will never go back.
(1)
John B.

Worth trip out of park, no wait on day before thanksgiving , photo op on way in , great memorabilia to see, most of us had burger or chicken entree , very pleased.
(4)
Kelly B.

When you are on vacation, you do a lot of dining out, and this was just another spot we tried while on our honeymoon. I should say that the staff here is terriffic! Great service and genuinely nice people! The food was good and was served promptly. You get plenty for the price (you won't leave hungry). The ambiance is a lot of fun. If you have the time, wander through the restaurant and check out all of the music memorabilia they have on the walls.
(4)
Bob M.

Good experience for a lunch at Universal. My family of four ate there for lunch yesterday and everyone was satisfied. We had three burgers, two shakes and lettuce wraps. The food was what you expect from Hard Rock...the atmosphere was good and our server was attentive. $80 for lunch is not cheap but it was about what I expected for a restaurant like this in Universal.
(4)
Gracie-C Y.

Okay, so I went to a Hard Rock. You can stop making fun of me now. No, I didn't buy a lame T-shirt. Only losers collect those things.
(3)
Ryan S.

Quickly seated, air-conditioned, & great service in a land of HORRIBLE Theme Park food options this oasis was great- People don't generally rave about Hard Rock's food but that is probably because they are not ordering the 10oz Bacon Cheese Burger and a big BEER! Don't expect to much- Oh and there is also a 20ft iPad-Like Wall packed with Rock Memorabilia Pics!!!! ***Take your AAA card for a 10% discount***
(4)
Subs E.

nice food, good vibe
(5)
Doug T.

So this place is getting a lot of mixed reviews. Let me help. I've been 3 times and every time was excellent. The rock memorabilia is incredible and all over the place. To give you an idea if you go upstairs to the men's room on the wall next to the entrance is the drum set Vinnie Paul was using the night Dimebag Darrell was shot. And that's just the bathroom. The food is also very tasty. Think about it Hickory smoked chicken wings, unbefrickinleivable. The people are very knowledgeable and fit right in with the rock n roll theme. Now the drinks are pretty expensive but I recommend the Purple Haze. If your lucky it will be served by a Foxy Lady. OK I'm gonna stop there that was a little lame. I'm better than this. Great for lunch, great for dinner, great for a 21st birthday (as I found out a few years back.) They will put you on a stage and make you take a shot or eat cake. not bad Keep in mind what you are really paying for though is the experience. This place is designed for music lovers not food critics, though it did make my stomac happy. A truly great stop for a vacation.
(4)
Andrew C.

I wish I would learn my lesson about bug chain restaurants at resorts. It really is about faster rather than better at these places. The waitress and waiter were very nice and attentive. Restaurant is a little loud. We were told that this us the largest Hard Rock in the world with seating for 1500 and 500 employees. My son had the 1/2 rack of Baby Back Ribs which was dried out. My other son had a 6oz burger which was not bad according to him. I had chicken Caeser salad, which was okay. Not good, not bad. Chicken was a little bland and dried out. Wife had chicken Marsala. The chicken was okay, but the vegetables had an odd taste. Overall, I guess I was expecting too much. Same resort pricing, expect about $20-$30 per person without drinks.
(2)
Sarah H.

Ive been to a Hard Rock before so it was a typical with great atmosphere, decent food, and friendly service. However, its overpriced and today I ordered a ceasar salad and they put olives and bacon on theirs so I specifically requested neither to be on my salad because I'm a vegetarian. Wouldn't you guess that it was loaded full of bacon but I didn't realize until after I started eating it. I was livid! Of course I sent it back, but otherwise good place.
(3)
Wendy K.

We ate here a few times during our sojourn to Universal. As Hard Rocks goes, it's very well run and had plenty on the menu for all of us (the veggie options were pretty good). It's worth a trip out of the parks not to eat all of that fried food! Service was strong and the kids were happy so two thumbs up!
(3)
A really great restaurant with one of the most hostorical music equipments (gittars, drums, ) from bands and acts all over the world. The food ist really great, but expensive. It is the nicest Hard Rock Cafe on the whole world. Everyone should be there in their life.
(5)
Charlie K.

Do you like the food that touristy places provide? Are you a huge music fan? Do you like GIGANTIC touch screens? If you answered yes to any or all of these, head to Hard Rock Orlando. The menu is standard tourist-fare. burgers, fries, sandwiches, etc, and they do a decent job at all of that, so I won't complain there. The music memorobilia collection is incredible though, you could spend hours wandering around this place. There's something for everyone to enjoy from all eras of rock history. As for this giant touch-screen, they've installed a huge (probably about 40ft wide) multitouch screen that allows you to browse through their collection of instruments, clothing, etc. all at the touch of a finger. (Fun game, start at one end of the screen and flick guitars across the entire thing!) My one gripe is that the hosts/hostesses were useless. I asked for a table for two, they handed me a piece of paper and pointed towards the gift shop. Turns out they wanted me to turn right at the gift shop to another hostess stand where i could actually be seated. It was strange. If you're going in expecting 5 star dining, you won't be happy (of course, what did you expect from Hard Rock Cafe?). If you're looking for a fun way to end your day at the theme parks surrounded by one of the most impressive music collections on earth, this is the place for you.
(4)
Sue Ellen E.

I always make it a point to visit Hard Rock whenever there is one where I'm traveling, not for the food (it's ok, nothing spectacular but the food is not the point) but for the memorabilia. This one has TONS. I spent much more time exploring the place and all its contents than eating. This one has an especially large collection of Beatles articles and other stuff. They even have a piano of Elton John's here! I'm a music history junkie so this type of establishment was tailor-made for people like me. The service was decent, super-cute waitress. But oh -- I forgot to ask for the AAA discount! Oh well. Next time.
(5)
French C.

Great crowded venue. Food is always good. Staff is experienced and keep it coming.
(4)
Brandon S.

Excellent service with even better burgers, but definitely pricey.
(5)
The Hard Rock Cafe is a great place to refuel during a visit to Universal Studios. You won't go away hungry - their portions are huge. As for the food and decor, it's a Hard Rock - you know the deal: burgers & fries, dark wooden furniture, memorabilia on every wall, loud rock music, pierced servers with mohawks, etc.
(4)
S C.

Went to this restaurant and had the best time ever!! A Michael Jackson show and the pictures on the wall are just great!!! Had a blast and of course had the Hurricane and souveniers!!!!!!!!!! Lots of people and loook up when you get the chance 'cause the ceiling will amaze you!
(4)
Jenn D.

Last night was my first time dining at Hard Rock Cafe for my friend's 21st birthday and overall it was a pretty interesting experience. They would not seat us until our complete party arrived so we took the time to browse the restaurant and they had a lot of cool memorabilia on the walls. Upon walking in, you can already tell this is not the place to have a quiet dinner. It was definitely a loud atmosphere and that becomes more apparent throughout the huge dining room. I got the local legendary burger which had pepperjack cheese (I think) with bell peppers and onions melted into it, lettuce, red onions, pickles, and guacamole spread. It also came with a side of seasoned fries. It was a pretty big portion and I was definitely full after eating half of it. I paid about $18 (including tip) for it, and I've had better burgers elsewhere for comparable price. It wasn't as juicy as I would've liked it to be and the temperature of it wasn't warm enough for my liking. However, our server was awesome! She was fun, quirky, and very attentive! Also, beware of the alcohol prices. Some of my friends ordered cocktails from the bar and said it was overpriced and not very tasty at all.
(3)
Mike S.

Brenden the waiter was great but the food was NOT good. Too much grease, wings were overcooked and the onion rings were soft and doughy (didn't think you could mess up onion rings). Pass on by an try somewhere else!! You'll thank me later!!
(1)
Patrick H.

Overpriced not very tasty dried out tough food. While the venue itself is pretty nice, the food is nothing but mediocre. My burger was dry and overcooked. And there is no excuse to mess up a hamburger.
(2)
Yisha P.

The entree is not good.
(4)
Lisa S.

I have eaten at countless Hard Rocks around the WORLD... and I just always love it, no matter how much of a tourist attraction it is. We went here on a Saturday night at 8pm and got right in within 10 minutes, thanks to be a Hard Rock Cafe gold member. Their wings and mac & cheese are fantastic! Love it!
(5)
Just love going to the different Hard Rock Cafes around the world. Always great to see all of the different music memrobilia that they have there. It always amazes me where all the stuff comes from. And the food is fantastic, with American size portions, I always go for the BBQ pork sandwich, it fantastic. These restraunts are always busy, always loud, and always fun. Maybe not a place for the oldies!!!
(4)
We ate here around 3 times on our trip to orlando last year and will probably do so again this year. We found the memrobelia to be really interesting and the whole set up to be intriguing. On a number of occasions the staff would jump up on to little stands dotted around the place and start clapping and singing along to a well known upbeat tune, which was great fun. The food was good. I had only one bad meal which was the mac and cheese. Other than that the food was fine. We particuarlly enjoyed the shared starter with the sante fe wrapsmmm delicious. The portions were also very generous. The hard rock shop was also very cool, bought loads of stuff in there.
(4)
James G.

Ok, let us start from the beginning. We got preferred seating from a coupon card the visitors center gave us so that was very appealing to make the journey into Universal City walk with a 3 and 4 year old. The hostess was very nice and accommodating when I changed my request to a little quieter room to alleviate the loud music for our 3 yr. old with sensitive ears. We were seated in 20 mins or so. The waiter (Pavell) was in training, but was very professional and friendly. His trainer Darrick was extremely nice and helpful as well. The first excellent customer service was when my wife who has a gluten allergy asked about a gluten free menu. Pavell had a manager come over and explain her options to her to ensure they would make her meal gluten free. This made my wife very happy and appreciative. The meal took a little while to arrive, but we expected that because of the gluten free order. Overall it was an awesome experience and I feel it was 5 star service with 4 star food so I gave it 5 for that reason. Thanks for a great meal and experience. I recommend the BBQ pulled pork sandwich with cole slaw on top and onion rings. The wife had gluten free cheeseburger and fries. Kids enjoyed a cheeseburger/fries and hot dog/fries.
(5)
David C.

I left my cell phone on the table after having dinner. Went back two minutes later the table had been cleared and no cell phone. I talked to the manager nothing, someone from the staff took the phone it was right on the table the restaurant was empty.
(1)
Sergio C.

I've been to Hard Rock cafes in several cities around the world. I was actually impressed by this one. The service was very good and the food was excellent. The wait staff was very friendly and upbeat. While the restaurant was not at capacity, there were only a few tables open, and the service was still quick. I would definitely eat here again, which is not something I can say for all the other Hard Rock Cafes I have visited.
(4)
Dana B.

I ate at the Hard Rock Orlando about 3 years ago when I was in Orlando for a band adjudication during my sophomore year of high school. I was in for quite a disappointment when I realized we could not order from the regular menu. Instead, we were given a group menu with limited options. That being the case, I ordered a veggie burger. Since there were so many meal vouchers (including the ones we were given), the food took forever to come out, and the worst part was that the veggie burger I had waited an eternity for tasted AWFUL. The only parts worth it were the fries, the unlimited drink refills, and the jumbo cookies we all received for dessert.
(2)
Ellen B.

I wouldn't make a special trip, but if you're already at City Walk or waiting for a show, then Hard Rock isn't that bad of a place. I consider it slightly overpriced, but still worth it. I sat a the bar which I thought was much more fun than a table. Usually crowded and loud, this is not the place for relaxing quality time with your date. It is great for people watching and a few drinks.
(3)
I liked this restaurant. It was big and busy but not so noisy that you couldn't hear yourself talk. Usually Hard rock type of menu - plenty of burger steaks etc and chips with everything. Very impressed by our server who served a party of six without writing down our order at all - and got it all correct. shop attached selling hard rock teddies and t.shirts etc. Decor like all hard rock cafes - lots of music memorabelia on walls. Situated between the two universal parks across from the water taxi ranks for the universal hotels
(4)
Huge restaurant just outside the Universal Parks, contains loads of memorabilia. Good fast service and a great variety of foods and drinks, pasta, burgers, salads, cocktails. Advisable to book ahead at busy times, but we didn't have any problems in getting a table, its a big place!
(5)
Hard rock cafe is great. I love the atmophere. it's rather expensive but it's good, you get great service here and the food is great , i just love the burgers and hotdogs. Hard rock cafe are all over the place . visit them all!!
(4)
Situated just in between Univesal Studios and Island of adventures. Food was fantastic and delivered very quickly. Of course you get the obligitory photograph taken before you are sat down. If you love your music memrobilia then you will love this place. HRC shop situated inside the restaurant selling brand t shirts etc.
(5)
Classic hard rock cafe right inbetween universals two theme parks. Definately a great place to head into straight out of a day in the parks. Service is very friendly and food usually comes fairly quickly. Plenty off cool music stuff kicking about on the wall to kepp you interested while you wait.
(4)
This was a great place to eat lots of big icons in the build, great music and the food was great 2!
(5)
Great hard rock! the atmosphere is electric and the food fantastic be warned the portions are enormous and you see practically everyone leaving with a bag of carry out. The exit is through the hard rock shop where you can't resist to get loads of souvenirs. This is a definate must try if you've never been to a hard rock before you have to experience it.
(4)
Huge portions, fun friendly servers and lots to look at. If you are heading out of the park at closing time expect to wait for a table. It is quite expensive compared to some places and i would not return but it is the sort of place i am glad i went to and would not put others off.
(3)
Adrienne B.

5 stars for the HayStack Salad- I had it two days in a row when I was at Universal for work. Delicious and I'm sure totally bad for me, but really DELICIOUS!
(5)
James J.

I thought that this place was really cool on the inside. Then I walk upstairs to the outside balcony and I come to realize that I am wrong...it was more than cool it was something I haven't the words for. Lot's of dance space and bartenders who know how to make a drink correctly, couches upstairs, cute guys and a view of Universal Studios makes me appreciate my gay days experience at this place. 5 Big Red Ones
(5)
After promises in three continents and seven countries my fiance finally came through and it was well worth the wait. There was no waiting around when we went and we got shown straight to a great table by our friendly waitress - well after the photo op. The decor was great loved the pink caddy revolving around the bar. The food was fantastic not much for veggies I had to opt for a veggie burger and my fella had the big cheese but you got a hell of a lot of food for your money you recieved unlimted soft drinks with your meal. We got chocolate brownies with whipped cream, ice cream chocolate sauce and walnuts at the end well worth the likely heart attack which will come after eating one of these things. Couldnt manage to tie the cherry stalk in a knot though I did purchase my pack of photos for $20 dollars you got a large photo in a frame two small photos a large keyring photo and a photo magnet The best thing was we didnt feel rushed at all though the place was pretty busy by the time we left
(5)
Sharon G.

The Hard Rock Cafe is classic Americana mixed with great food, good music and great staff. You feel very welcome here and the atmosphere is just buzzing with warmth. Everywhere you look there is something to see and some fabulous memorabilia to drool over. Many American and British legends are remembered here, from John Lennon's 'Remember Love' sign to Buddy Holly's black glasses and even the King of rock n roll is not forgotten, as Elvis's suit from his film Viva Las Vegas is here to be viewed, along with many, many more wonderful star items. Altogether it amounts to an enjoyable experience, both for tourists and the locals.
(4)
Cool place - loads to look around at whilst eating/ drinking - lots of memorabillia from films and music - gets busy, so book ahead
(4)
All and more that you expect. Massive portions, great waitresses and made to feel welcome. The food and drink and artifacts around you make for a good night. They hit you with a service charge and if you want to tip on top. Thats your shout.
(4)
A fab night had by all the family and a great photo for the memory! Food was lovely and it was great looking around all the music and film memorobilia they have staff made it a brilliant evening and we enjoyed the random dancing too
(5)
Mike P.

Great Service! Great Food! Love the Red,White, Blue Burger.
(5)
Scott G.

Food was good. Atmosphere was good. The server was the best waitress that I have had in years. If the rating was on service alone, I would give them 5 stars.
(4)
Russell C.

A lackluster experience. It seems they can't handle the busiest part of the year. I was told at front desk that there was no wait time, but ended up waiting 15 minutes for a table. Our waiter was either slow, or handling too much for one person. Local legendary burger was delicious, and that was the highlight of the meal. I can't be sure, but I had stomach problems all evening, and Hard Rock Orlando was the last place I ate. Don't eat here unless you really want to listen to music, see some rock memorabilia, and eat a burger on par with most red robins. Did I mention its a $15 burger?
(2)
A.L. S.

The music is great and there are bathrooms upstairs and downstairs. Would be great for a kids birthday party. There is a room in the back for private parties. service was okay. They forgot my bacon on the cheese burger, and the taste was okay. The potato skins were delicious!
(3)
Pasquale R.

My company actually reserved the entire restaurant for a sales meeting dinner so it's hard to really complete an accurate review. It's a huge place that has several different rooms. A dueling piano room, karaoke, dance room...place is really big. When it comes to food, we had a limited menu but it wasn't very good (as it was mass produced). The bartenders were very cool and our options were beer/wine (no liquor). The bathrooms were all the way downstairs and considering the place is big, they weren't very convenient. Did I mention the place is big? From what I understand the place is a madhouse pretty much all the time so buckle up for a wait to eat and enjoy a drink at their many bars...
(3)
Federico D.

Classic Hard Rock food.....
(3)
Maha E.

So we went here on a Friday night after catching a movie. We didn't have to wait long, maybe 15-20 minutes to be seated. The service is excellent. We were waited on quickly despite the fact that they had a packed house. They brought us samples of blue cheese, when asked. Patiently repeated menu recommendations and options. When we finally did order we got our drinks and food very quickly. All this being said, the food was ok at best. It wasn't bad, it just wasn't amazing which is what I like my food to be. We had the nachos as an appetizer which were good, just nothing special. We each ordered burgers, the california burger, turkey burger, and red white and blue burger, which were all decent. As far as drinks go, we ordered a hurricane and a mojito and both did not disappoint. . I know this is an internationally chained restaurant and should have expectations as such, but I have to say it. This place is over-rated. You're paying for the name, and not the food. It's a great option for those who are at city-walk for some other form of entertainment, but I would not leave my house just to have dinner at hard rock cafe. That being said, if you want a quick bite that's better than what's offered inside the actual parks without breaking the bank (I think we paid maybe 100 for dinner and drinks for 3) then its something to consider. They'll get you in and out with a full stomach.
(3)
Bill D.

Would probably give it a 2 1/2 stars if I could. We had the Chicken Mac N Cheese and it came out a little on the cool side and two in our party did not want the chicken........No problem, we will leave it out and YOU CAN STILL PAY FOR IT! Service was OK at best. Place was clean but overall a let down considering all the times we had been here in the past and know what potential it has. Would I go back? Meh, I would probably check out another place at Universal to eat. Plan on spending around $80.00 for lunch for a party of 4.
(2)
Todd S.

Largest Hard Rock in the world. Got lost finding the bathrooms. Typical menu; food was pricey but very good and HUGE portions. Consider splitting meals if you're not big eaters. Nice beer and wine selection. Wait staff is very polished and professional. If you're looking for a quick meal that is solid and filling, you wont go wrong here
(4)
Shradha A.

I guess the Hard Rock Cafes aren't supposed to be dining options for vegetarians - but then neither are there any other veg-friendly dining options for miles around! We got almost everything vegetarian on the menu and the food wasn't terrible, just very very greasy!!!
(3)
Duncan M.

Gets busy being where it is, but a great place to try and catch a meal at. Compared with other places around Orlando you are not going to get great value for money, but you will have a good time if you like the music and buzz from the other diners. Worth a visit if you are there for a week or more.
(4)
RIMA A.

Every time I go there i find the music loud to the point that i can't hear myself talking the food is ok. I love to collect there merchandise
(3)
Troy J.

Was shock that the price for the food wasn't that bad. Came here instead of paying $8 bucks for one hot dog in Unviersal studios. Kids meal all are $7.50 and most of the food is around 11 bucks for more and there is burger with fries for just 10 bucks and change. Place is nice and staff is very good. Soda tasted flat Fries wasn't that great Burger and main entree was just awesome in taste.
(3)
Laura W.

The best Hard Rock Cafe I have ever visited. Food and service was great. We started with an order of nachos as our appetizer. My husband and I split a club sandwich while my daughter enjoyed a pulled pork sandwich. We were all happy with our meals. Our server was friendly and helpful if we had any questions.
(5)
Xiomara R.

After our final day around the Universal Resort area, and to celebrate the female component of this review team's birthday, we opted to go to our first Hard Rock ever in CityWalk. All in all, we were not disappointed. The place has a certain ambiance to it that works, with walls covered with music memorabilia and TVs all around playing music videos. In many other locations, that combo might come off as tacky, but Hard Rock does it with a slight hint of class that makes it a memorable component of their restaurant. In terms of food, we ordered the California Burger and the Haystack Chicken Salad. Both were phenomenal. Each of us had a different favorite part of the meal, so that's a clear sign that both were good for different reasons. The burger itself was solid as it was cooked just right, although nothing too unique. The salad was a bit more memorable for its interesting mix of pico de gallo and tortilla straws. To top it all off, the service was also extraordinary, feeling a bit impersonal at the start and then getting to know us a little more just as we finished our meal to give a lasting impression. Overall, we were happily surprised and are more than up for trying out more Hard Rock Cafes in the future.
(4)
Amanda M.

Be prepared to have your photo taken upon entry. Not a lot to choose from on their menu, they're also over priced. The food wasn't anything special, it just one of those places you have to visit mainly for the rock memorabilia.
(3)
Jessica L.

Someone has also mentioned this in their post but it is worth repeating. The design of the building alone is amazing! Now it is Orlando, and it is a Hard Rock so during busy times you can expect a wait, but it is worth it. Of all the Hard Rock locations I have gone to this one was my favorite. It was very spacious inside, and full of decor, as well as a huge gift shop to buy your Hard Rock items. I ordered a burger, which was very big, and juicy, and had plenty of fries to spare. They also ran great specials on shooters, and other drinks, and you got a souvenir shot glass to go with it if you chose to buy it. The dessert was my favorite part, I got what I remember being a 7 layer chocolate cake, and it was delectable. If you go to CityWalk in Orlando, check out this Hard Rock location, if not for the food, at least to get a taste of the atmosphere of this one, and to get some good items in the store!
(5)
Robin S.

Extremely crowded but still got a table right away. Our waiter was very nice but forgot a few things, but not a big deal. Food is typical burgers, chicken, etc...nothing to go crazy about. Come here for the atmosphere not for the food.
(4)
Justina L.

Personally, I think this is all a hype. Typical restaurant. The only cool thing was that they played Michael Jackson's songs & opened til late. Other than that, it's not so exciting. Staff is realll hip! Drinks are good though! :]
(2)

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Address : 6050 Universal Blvd.
Orlando, FL, 32819
Phone (407) 351-7625
Website https://www.hardrock.com/locations/cafes3/cafe.aspx?LocationID=89&MIBEnumID=3
Click To Get Directions

Opening Hours

Mon :11:00 am - 12

Specialities

Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Lunch, Dinner
Parking : Garage
Bike Parking : No
Wheelchair Accessible : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Ambience : Touristy
Noise Level : Very Loud
Good For Dancing : No
Alcohol : Full Bar
Happy Hour : Yes
Best Nights : Thu, Fri, Sat
Coat Check : No
Smoking : Outdoor Area/ Patio Only
Outdoor Seating : Yes
Wi-Fi : Free
Has TV : Yes
Waiter Service : Yes
Drive-Thru : No
Caters : No

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Hard Rock Café

6050 Universal Blvd., Orlando, FL, 32819

Hard Rock Café Menu

Starters

Salads

Entrees

Legendary Burgers

Sandwiches

Smokehouse

Sides

Desserts

Healthy Meal suggestions for Hard Rock Café

Starters

Salads

Entrees

Legendary Burgers

Sandwiches

Smokehouse

Sides

Desserts

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