Awful-first had to compete with workers boyfriend for service and was given stale old doughnuts.
(1)
Michelle S.
WOOHOO! Dunkin Donuts has finally arrived (ok well arrived a few months back but still...) I love love love their coffee. Having this DD as a stop by the airport makes the long drive to and from DIA that much more exciting. The new waiting area is great, nice and clean, plenty of outdoor seating and of course Dunkin Donuts coffee!
(5)
Sara M.
I am a lifelong fan of Dunkin Donuts, but have not been able to get them locally for decades. Maybe that is a good thing for healthy eating but I do miss them and always make as many stops as possible when on the east coast. Having a DD stop at the airport is good. Not too close to be a constant temptation but available on a regular basis since I am often picking people up, or dropping people off, or flying somewhere myself. The shop is in a food court/hall at the cell phone lot which has been relocated near the rental car agencies. Easy in and out once you get the lay of the land and follow the new signs. Lots of parking available when I was there. They have wifi in the eating area and in the parking lot. The place is called Final Approach. The DD has a drive through also but I like to go in and give the selection some concentration. I picked my favorite donut for a taste test before ordering more to take with me. I was happy to see lemon filled powdered sugared donuts on the rack. I bought one and sat down to try it and it was gone in a few minutes. It was just right and though it was 5:30 pm it was very fresh. They bake on the premises throughout the day as needed. I then purchased some jelly filled munchkins and a glazed raised to take to share. They were also good. Since we need to return our current guest to the airport on Saturday, we will stop and give the place another survey. My husband is still looking for Bavarian cream filled, or as a back up, a Boston Cream. I'll let you know. And I might even try the coffee.
(5)
Tres B.
No ,this place is horrible. The illiterate service at the drive through window combined with no real donut menu makes this a cluster-creuller of epic proportions. And the end product is sub par. My donut was too chewy.
(2)
Katie S.
Service is good and accurate both in the drive thru and walk up. The donuts aren't as good as I remember them being, but that isn't limited to this location. The sandwiches are decent. Based on service and coffee they still get 4 stars & they are the closest DD location to us at the moment.
(4)
Starr L.
This is a satellite store for Dunkin' Donuts, it's just not done right. The employees here are contracted out, they're not appropriately employed by DD, so it's not the same. However, for $4ish dollars, it gets me a coffee and two donuts that are better than King Soopers. I guess I've been spoiled by Voo Doo Doughnuts....
(3)
Alex L.
If you order any breakfast sandwiches, be prepared to wait 20 minutes or longer. Even when they have a surplus of employees, they just sit around and tap their feet and do their best to ignore the customers. I would recommend getting your coffee/drink here and then when you make it into DIA, grab some real food.
(2)
Jack T.
When you go to Dunkin Donuts you expect to get donuts!! Selection is poor at best. Staff offered no apology for lack of selection. Had to ask for receipt will not be visiting this location again anytime soon..
(2)
S P.
Desperate for a cup of jo on my way home from the airport I wasted 15 minutes own their drive through to get my order. There was only one car in front of me. They're clearly still working the kinks out on their process. Whereas Starbucks has mastered it.
(1)
Kate H.
20 minutes for a cup of coffee is ridiculous. In the drive thru no less. Come on guys you can do better than this. People at the airport on on a schedule.
(1)
Nicole W.
Yeah for dunkin donuts. Yeah for dunkin donuts in the cell phone waiting lot. It's in a building with other options, but i only go in for dunkin donuts. The staff is very friendly and there is never really a long line! I grab my chocolate munchkins and my coffee and off i go!
(5)
Kim H.
Would be at least a four, but for the indecent today, have to knock it down. Was possibly late for flight, ordered two blueberry cake donuts, and a bacon breakfast sandwich at the drive through, and a drink. The drink was fine, got my food, drove to airport. Get on plane, open bag, some sort of bagels with cream cheese. Not my food at all. Good thing I paid by card so I can dispute the charge. No matter how late, check your bag here.
(2)
Christina O.
Got a bit donut wasted before my flight back to SFO. First time having Dunkin Donuts. They have sooo many flavors I could've had a box to myself, but I found some self control. The donuts tasted fresh to me. My blueberry glazed was off the hook and I want more now. The jelly donut was ehhh, that jelly was too thick and tasted like some jelly I'd spread on a PBJ unlike the other jelly's I've had. Get some!
(3)
Carla S.
Have been buying donuts at this location since it opened and received a discount and the last time I went in and asked for a senior discount the clerk yelled across the room to I guess was a manager if they gave discounts and she was so rude and said we don't give discounts. Also have bought bavarian cream and got home with lemon filled, over half the time they don't have what anyone wants. Waited for years for Dunkin Donuts to come back to Denver but this store is BAD, BAD, BAD.
(1)
Patrick C.
Saturday morning at Dunkin donuts. What could be better? We'll, for one thing, the long line could be a lot shorter. Which isn't a concern for Dunkin cuz they only have one register open. I ordered coffee, as they are known for it. I was asked if I wanted cream and sugar. I said I would fix it. They said they were out of creamer. I commented that was unusual for a coffee shop, and the cashier said to step aside for the next customer. Then another person shouted out "what kind of donuts do you want?" All in all,expensive and poor service, like many places at DIA.
(3)
Ron G.
Originally from Rhode Island, I couldn't wait for DD to open here in Colorado, but to my dismay all DD are not the same. THe DD on Broadway in Denver is much better! My other half and I went tonight to the DD at Denver Airport location which is supposed to be a 24 store. We waited in line and hen placed our order 1. Dozen donuts 2. Frozen drink 3 Ice tea 4 Hash Browns 5. Chicken Salad on Croissant 6. Rand Steak wrap Total came to $25.82 kinda pricey for just what I ordered but heck it's Dunkin and I was expecting great food. Pulled out my Amex card and they said they don't take Amex. What a surprise, an Airport location that does not accept Amex. So much for being in a location near an airport! Went to the pick up station only to be told by what I think was the manager with his shirt hanging out, that they were out of Chicken salad and did I want to substitute. I substituted for Tuna salad on Croissant. Then I was told that the they were out of Tuna. So then I picked another sandwich on a croissant and then was told they are out of croissants, and was told they only had bagels, so I picked a plain bagel. I got my frozen drink which was not frozen at all. I asked the girl behind the counter "isn't this supposed to be frozen?" she replied with "I've only been here for three days and that's how i was trained to make them" So I walked off with a substitute sandwich and an unfrozen drink. Go to tmy table and my other half open his steak wrap and it was this small square thing that didn't even resemble a wrap and he said it tasted like (crap). I took a bite of my hash browns, only to find out that they were cold. So we went to the pizza place across the way and got some ice cold sodas and left the place. But of course, I got my donuts which were good. OK here comes that bad part. After my 35 min drive home, I had to immediately go to the rest room, not sure if it was my sandwioch or the unfrozen drink, but there was something wrong. So my advise would be, if your craving some Dunkin Donuts..SKIP the airport location and go to the one on Broadway in Denver. At least you wont get sick.
(2)
Farooq K.
Donuts near the airport. Kind of a crummy spot, but DD is good anywhere. Don't have all of the donut flavor offerings --- but a good enough array to get your DD fix on. I often get a dozen before flying out to share in lands where DD isn't present.
(3)
TJ C.
This is the worst. I grew up in New England where the coffee was the best pre Starbucks and other boutique shops. Tonight I got coffee at the DIA location and it is light brown water. Left too soon to pick up a passenger at DIA to ask for help. Maybe no one at corporate know how bad it is. There are some other options on the way to DIA but I wouldn't suggest this is what I remember a real DD coffee to be like. Couldn't take it and went in to get my money back for the brown water.
(1)
Kevin M.
As a former New Englander, I have high expectations from this company. This has been by far the most poorly managed location I have come across. Just about everyone here waited over 10 minutes for orders that should only take a couple of minutes to prepare. I personally waited 20 minutes myself with barely an apology. Not only was my order late, but it also was incomplete when they finally handed it to me. Their customer service also needs a lot of work as they made me feel like I was inconveniencing them when questioning about my order.
Kari D.
Awful-first had to compete with workers boyfriend for service and was given stale old doughnuts.
(1)Michelle S.
WOOHOO! Dunkin Donuts has finally arrived (ok well arrived a few months back but still...) I love love love their coffee. Having this DD as a stop by the airport makes the long drive to and from DIA that much more exciting. The new waiting area is great, nice and clean, plenty of outdoor seating and of course Dunkin Donuts coffee!
(5)Sara M.
I am a lifelong fan of Dunkin Donuts, but have not been able to get them locally for decades. Maybe that is a good thing for healthy eating but I do miss them and always make as many stops as possible when on the east coast. Having a DD stop at the airport is good. Not too close to be a constant temptation but available on a regular basis since I am often picking people up, or dropping people off, or flying somewhere myself. The shop is in a food court/hall at the cell phone lot which has been relocated near the rental car agencies. Easy in and out once you get the lay of the land and follow the new signs. Lots of parking available when I was there. They have wifi in the eating area and in the parking lot. The place is called Final Approach. The DD has a drive through also but I like to go in and give the selection some concentration. I picked my favorite donut for a taste test before ordering more to take with me. I was happy to see lemon filled powdered sugared donuts on the rack. I bought one and sat down to try it and it was gone in a few minutes. It was just right and though it was 5:30 pm it was very fresh. They bake on the premises throughout the day as needed. I then purchased some jelly filled munchkins and a glazed raised to take to share. They were also good. Since we need to return our current guest to the airport on Saturday, we will stop and give the place another survey. My husband is still looking for Bavarian cream filled, or as a back up, a Boston Cream. I'll let you know. And I might even try the coffee.
(5)Tres B.
No ,this place is horrible. The illiterate service at the drive through window combined with no real donut menu makes this a cluster-creuller of epic proportions. And the end product is sub par. My donut was too chewy.
(2)Katie S.
Service is good and accurate both in the drive thru and walk up. The donuts aren't as good as I remember them being, but that isn't limited to this location. The sandwiches are decent. Based on service and coffee they still get 4 stars & they are the closest DD location to us at the moment.
(4)Starr L.
This is a satellite store for Dunkin' Donuts, it's just not done right. The employees here are contracted out, they're not appropriately employed by DD, so it's not the same. However, for $4ish dollars, it gets me a coffee and two donuts that are better than King Soopers. I guess I've been spoiled by Voo Doo Doughnuts....
(3)Alex L.
If you order any breakfast sandwiches, be prepared to wait 20 minutes or longer. Even when they have a surplus of employees, they just sit around and tap their feet and do their best to ignore the customers. I would recommend getting your coffee/drink here and then when you make it into DIA, grab some real food.
(2)Jack T.
When you go to Dunkin Donuts you expect to get donuts!! Selection is poor at best. Staff offered no apology for lack of selection. Had to ask for receipt will not be visiting this location again anytime soon..
(2)S P.
Desperate for a cup of jo on my way home from the airport I wasted 15 minutes own their drive through to get my order. There was only one car in front of me. They're clearly still working the kinks out on their process. Whereas Starbucks has mastered it.
(1)Kate H.
20 minutes for a cup of coffee is ridiculous. In the drive thru no less. Come on guys you can do better than this. People at the airport on on a schedule.
(1)Nicole W.
Yeah for dunkin donuts. Yeah for dunkin donuts in the cell phone waiting lot. It's in a building with other options, but i only go in for dunkin donuts. The staff is very friendly and there is never really a long line! I grab my chocolate munchkins and my coffee and off i go!
(5)Kim H.
Would be at least a four, but for the indecent today, have to knock it down. Was possibly late for flight, ordered two blueberry cake donuts, and a bacon breakfast sandwich at the drive through, and a drink. The drink was fine, got my food, drove to airport. Get on plane, open bag, some sort of bagels with cream cheese. Not my food at all. Good thing I paid by card so I can dispute the charge. No matter how late, check your bag here.
(2)Christina O.
Got a bit donut wasted before my flight back to SFO. First time having Dunkin Donuts. They have sooo many flavors I could've had a box to myself, but I found some self control. The donuts tasted fresh to me. My blueberry glazed was off the hook and I want more now. The jelly donut was ehhh, that jelly was too thick and tasted like some jelly I'd spread on a PBJ unlike the other jelly's I've had. Get some!
(3)Carla S.
Have been buying donuts at this location since it opened and received a discount and the last time I went in and asked for a senior discount the clerk yelled across the room to I guess was a manager if they gave discounts and she was so rude and said we don't give discounts. Also have bought bavarian cream and got home with lemon filled, over half the time they don't have what anyone wants. Waited for years for Dunkin Donuts to come back to Denver but this store is BAD, BAD, BAD.
(1)Patrick C.
Saturday morning at Dunkin donuts. What could be better? We'll, for one thing, the long line could be a lot shorter. Which isn't a concern for Dunkin cuz they only have one register open. I ordered coffee, as they are known for it. I was asked if I wanted cream and sugar. I said I would fix it. They said they were out of creamer. I commented that was unusual for a coffee shop, and the cashier said to step aside for the next customer. Then another person shouted out "what kind of donuts do you want?" All in all,expensive and poor service, like many places at DIA.
(3)Ron G.
Originally from Rhode Island, I couldn't wait for DD to open here in Colorado, but to my dismay all DD are not the same. THe DD on Broadway in Denver is much better! My other half and I went tonight to the DD at Denver Airport location which is supposed to be a 24 store. We waited in line and hen placed our order 1. Dozen donuts 2. Frozen drink 3 Ice tea 4 Hash Browns 5. Chicken Salad on Croissant 6. Rand Steak wrap Total came to $25.82 kinda pricey for just what I ordered but heck it's Dunkin and I was expecting great food. Pulled out my Amex card and they said they don't take Amex. What a surprise, an Airport location that does not accept Amex. So much for being in a location near an airport! Went to the pick up station only to be told by what I think was the manager with his shirt hanging out, that they were out of Chicken salad and did I want to substitute. I substituted for Tuna salad on Croissant. Then I was told that the they were out of Tuna. So then I picked another sandwich on a croissant and then was told they are out of croissants, and was told they only had bagels, so I picked a plain bagel. I got my frozen drink which was not frozen at all. I asked the girl behind the counter "isn't this supposed to be frozen?" she replied with "I've only been here for three days and that's how i was trained to make them" So I walked off with a substitute sandwich and an unfrozen drink. Go to tmy table and my other half open his steak wrap and it was this small square thing that didn't even resemble a wrap and he said it tasted like (crap). I took a bite of my hash browns, only to find out that they were cold. So we went to the pizza place across the way and got some ice cold sodas and left the place. But of course, I got my donuts which were good. OK here comes that bad part. After my 35 min drive home, I had to immediately go to the rest room, not sure if it was my sandwioch or the unfrozen drink, but there was something wrong. So my advise would be, if your craving some Dunkin Donuts..SKIP the airport location and go to the one on Broadway in Denver. At least you wont get sick.
(2)Farooq K.
Donuts near the airport. Kind of a crummy spot, but DD is good anywhere. Don't have all of the donut flavor offerings --- but a good enough array to get your DD fix on. I often get a dozen before flying out to share in lands where DD isn't present.
(3)TJ C.
This is the worst. I grew up in New England where the coffee was the best pre Starbucks and other boutique shops. Tonight I got coffee at the DIA location and it is light brown water. Left too soon to pick up a passenger at DIA to ask for help. Maybe no one at corporate know how bad it is. There are some other options on the way to DIA but I wouldn't suggest this is what I remember a real DD coffee to be like. Couldn't take it and went in to get my money back for the brown water.
(1)Kevin M.
As a former New Englander, I have high expectations from this company. This has been by far the most poorly managed location I have come across. Just about everyone here waited over 10 minutes for orders that should only take a couple of minutes to prepare. I personally waited 20 minutes myself with barely an apology. Not only was my order late, but it also was incomplete when they finally handed it to me. Their customer service also needs a lot of work as they made me feel like I was inconveniencing them when questioning about my order.
(2)