This place isn't bad. However their delivery range is ridiculous. I work less than 2 miles and I'm out the their range- unheard of! Apparently they only deliver across the street.
(3)
Genevieve D.
Hardly write reviews unless totally worth my time. This place, bad first impression. I walk in to a nice smile at the register, glance over the menu. I kindly ask if I may sample the tuna. Nice Guy at the register asks the sweet young girl making sandwiches who then asks the tall guy, also making sandwiches if I can sample. The tall guy pauses, doesn't even look up and make eye contact to any of us and rudely shakes his head NO? ! I honestly should have walked out in shock of the lack of customer service, but was starving. Once I opened the wrapper and discovered what an embarrassment of a sandwich, I realized that I REALLY should have walked out, starving and all. Will NEVER return. ..
(1)
Kristan P.
This jimmy johns is good. Nothing special. It was very busy when I came in for a late lunch. There isn't much space allowed here for a line to form so it was very crowded. Lots of staff for somewhat less "freaky fast" service.
(3)
Brittany D.
Certainly not freaky fast. Expect to wait well over an hour for your food. When I called for an eta I spoke to 3 different individuals who had no clue what was going on. This will be the last time I order from this location.
(1)
Polina T.
Not impressed. I had a #11 and it was just so-so. So many employees behind the countrr laughing and joking around. I asked for hot peppers after i ordered the sandwich nut no can do! No side items allowed after sandwich is made. Terrible customer service. My first and last trip here.
(2)
Tim T.
Always a great sammich and good service. The only way it could be better is if Dana brought it to me. #Dana&Parks
(4)
Miss M.
Insane! The delivery driver in the van literally almost ran me over and hit me!! Unacceptable !! I am crossing a street by the airport and there is a crosswalk and it is clearly my turn, I am very easily seen, semi tall and especially with my dog hanging out of my purse. The driver either ran the red light or did not look for pedestrians in the crosswalk. He slammed on the brakes and inch before hitting me! I yelled "are you fucking kidding me?" And he yelled "yeah" and drove off. Of course I took a picture . I've been called the store that he delivers to the gentleman who answered the phone was very nice listens to my story and offered to get me the manager. The manager then only told me all he will do is talk to the driver after the lunch rush. He did not even offer an apology. I go is that it you're not even going to apologize I said that two times before he apologized for the driver. Delivery driver it looks like trailer trash and he should not be delivering for a company. Your drivers represent your business his car is trashed he is trash so is his attitude and his appearance. All the hotels at the airport are like three 3 1/2 star or more they do not want some trashy rude guy delivering them sandwiches. Really think about it. His actions were horrendous!! If you almost hit a pretty girl walking her dog you apologize immediately!!! You apologize to anyone immediately if you almost hit them with your car!
(1)
Sam M.
Fast service, delivery can be spotty... Great location off of I-70 and Pena Blvd, close to the nearby hotels and 7-11!
(4)
Dave U.
I am giving them a zero star review because their customer service is horrible. The customer service was very abrasive, lack of accommodation to the customer, the employees: there seemed to be so many of them delivering the worst quality. When my friend went to ask to get mustard, they asked what kind he wanted and then he told him, well it's in packets don't expect it to put in for you. Just their demeanor, their lack of front service training was horrible. Their white bread tasted like paper. It was not French bread. My wife asked for hot peppers cause I forgot to order it when I out in the order. They would not let us order a side order or give us some extras because they're known as the 'fast shop' and who gives a care about the customer. Frankly, as an owner of multiple businesses, and from my friends at Fed Ex where speed and precision is important, I have never met a fed ex guy who didn't want to provide great customer service. I'm shocked they're sacrificing excellence to so something fast. To end, obviously they get no training whatsoever. My friend went to the bathroom and on the way out almost slipped because they were mopping the floor and had no signs anywhere. Worst experience ever zero stars. I would give you a zero but yelp won't let me.
(1)
Victoria V.
Gotta love a place that has a lattuce wrap sandwhiches where all the filling stays in while you're eating. They make the sandwhiches lighting fast. I think they charge a little too much for extras like bacon, but all around a satisfying sandwhich. Not mindblowing or life changing, but good for a quick lunch on the go. I love that they deliver. Stayed in the hotel next door while I was sick and they dellivered in 5 mintues.
(3)
Dean S.
No matter how crowded it is, the service is ALWAYS fast. They are always well stocked, and there seems to be plenty of employees there at any given time. They have all that right for sure. The sandwiches are good yes, but inconsistent. Much along the same lines as the staff which can be super pleasant or downright rude and off putting. Ive had different toppings put on the same sandwich quite a bit. Ordering the number 15 tuna has had (at different times) different toppings on it randomly about every time. Not always following the advertised toppings.
(2)
Kim L.
I ordered online and they delivered my yummy roast beef on wheat and chips exactly when I had specified. I was a bit nervous reading some of the other reviews here, but ordered anyways for convenience since I'm staying at the hotel next door. I would definitely do it again!
(5)
Tracy B.
Within the last two weeks I have received terrible delivery service. Orders are taking well over 30mins before arriving. Today was one of the worst experiences, I tried to talk with the female manager over the phone, she was very rude and did not care to listen to me. She only said that they were busy and the driver is on their way. Why does Jimmy John's not follow up by phone for the deliveries that are pending and give the customer a status on how long of a delay? Poor management!! In these types of situations the manager should take care of the customer and handle the delivery themselves. I am thinking of never using Jimmy John's again.
(1)
RIchard G.
First of all I am a fan of Jersey Mikes subs. I was on a layover in Denver and thought I would try Jimmy Johns out. I've seen them everywhere but never tried them. They have great customer service, you get your food fast, but the quality of the food is not the best. My so called fresh baked bread seemed a little day old, the ends of the bread were very hard. Why isn't the bread covered while sitting in the racks?? I arrived there around 11:30 a.m. so the bread should have been fresh baked. I had the Italian and the meat didn't seem fresh sliced to me. overall Service was great, smiles throughout, but the sandwich wasn't even better than subway. Wouldn't return again!
(2)
Matt M.
Poor service last two times!!! Once went their and the informed no more bread!! What your a sandwich shop right no bread!!! Then just went on May 3 2013 at 6:20pm and credit card down!!! Loosing my business fast and just moved into the neighborhood
(1)
ryan m.
Fast service, great subs! Employees obviously take pride in their work
(5)
Amy F.
Unlike other reviewers I really enjoy JJ in general. This particular one because it delivers to my work place :D. Prices are great, and they know me and usually what I order. They are very quick with deliveries, considering I'm in no mans land. They are always prompt and more often than not, early getting the food to me. Not really much else to say. It's a typical sandwich joint that rivals subway. Nothing fancy or special.
(5)
Allen H.
First, the good. The service is extremely fast here, even during the lunch rush. Sandwiches are often ready before I'm done paying(!), and the employees seem to take pride in their work, which is great! Additionally, I love the flavor of the sandwiches, despite their humble/simple composition. Sometimes less is more, and this is certainly one of those times. Unfortunately, nothing is perfect. The peppers in particular, while having a spectacular flavor, are haphazardly cut, and consistently include stems and cores. These appear to be pre-canned (jarred), so I don't think it's the employees' fault, but the probably the chain trying to save a buck (or maybe such a thing is popular somewhere -- certainly not with me). Worse, every time I've eaten there, which has probably been 5-6 times over the past year, I've had stomach cramps and -- how to put this delicately -- rapid-onset, low consistency movements of the lower intestine. So why would I keep going back? I guess each time I hoped that my previous experience was a fluke. Maybe something was a bit off, or some other meal that day was the true culprit. But I must come to grips with reality: The food here consistently makes me ill. Two stars instead of one, giving the benefit of the doubt that my experiences have been atypical, or else that it's some conflict between the sauce and my personal digestive tract. All the customer service in the world is for naught if the food can't be trusted.
(2)
Michael S.
I love the turkey tom! Great sub place, simple as it gets.
(4)
Ellen L.
Not so great.
(2)
Gina M.
Yesterday (9/12/13) in the terrible flooding, I was able to order 60 box lunches from this location and they went ABOVE and BEYOND to make sure we were satisfied. We requested the order 2 hours in advance and they called to confirm the order was on its way and when it was a bit late (understandably in our area it was flooding to where many streets were closed down) but the driver still called to inform us he was on the way! When he arrived, was in great spirits and brought in all the bags and helped us set up. Normally we order at least once a week for single orders and everyone is always polite and quick. The food is always wonderful. Thank you Lewiston location for your continuing exceptional service and consistency. Our entire company is extremely grateful and equally impressed. We will continue to regularly order from this location.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Outdoor Seating : Yes Has TV : No Caters : Yes
Beth B.
This place isn't bad. However their delivery range is ridiculous. I work less than 2 miles and I'm out the their range- unheard of! Apparently they only deliver across the street.
(3)Genevieve D.
Hardly write reviews unless totally worth my time. This place, bad first impression. I walk in to a nice smile at the register, glance over the menu. I kindly ask if I may sample the tuna. Nice Guy at the register asks the sweet young girl making sandwiches who then asks the tall guy, also making sandwiches if I can sample. The tall guy pauses, doesn't even look up and make eye contact to any of us and rudely shakes his head NO? ! I honestly should have walked out in shock of the lack of customer service, but was starving. Once I opened the wrapper and discovered what an embarrassment of a sandwich, I realized that I REALLY should have walked out, starving and all. Will NEVER return. ..
(1)Kristan P.
This jimmy johns is good. Nothing special. It was very busy when I came in for a late lunch. There isn't much space allowed here for a line to form so it was very crowded. Lots of staff for somewhat less "freaky fast" service.
(3)Brittany D.
Certainly not freaky fast. Expect to wait well over an hour for your food. When I called for an eta I spoke to 3 different individuals who had no clue what was going on. This will be the last time I order from this location.
(1)Polina T.
Not impressed. I had a #11 and it was just so-so. So many employees behind the countrr laughing and joking around. I asked for hot peppers after i ordered the sandwich nut no can do! No side items allowed after sandwich is made. Terrible customer service. My first and last trip here.
(2)Tim T.
Always a great sammich and good service. The only way it could be better is if Dana brought it to me. #Dana&Parks
(4)Miss M.
Insane! The delivery driver in the van literally almost ran me over and hit me!! Unacceptable !! I am crossing a street by the airport and there is a crosswalk and it is clearly my turn, I am very easily seen, semi tall and especially with my dog hanging out of my purse. The driver either ran the red light or did not look for pedestrians in the crosswalk. He slammed on the brakes and inch before hitting me! I yelled "are you fucking kidding me?" And he yelled "yeah" and drove off. Of course I took a picture . I've been called the store that he delivers to the gentleman who answered the phone was very nice listens to my story and offered to get me the manager. The manager then only told me all he will do is talk to the driver after the lunch rush. He did not even offer an apology. I go is that it you're not even going to apologize I said that two times before he apologized for the driver. Delivery driver it looks like trailer trash and he should not be delivering for a company. Your drivers represent your business his car is trashed he is trash so is his attitude and his appearance. All the hotels at the airport are like three 3 1/2 star or more they do not want some trashy rude guy delivering them sandwiches. Really think about it. His actions were horrendous!! If you almost hit a pretty girl walking her dog you apologize immediately!!! You apologize to anyone immediately if you almost hit them with your car!
(1)Sam M.
Fast service, delivery can be spotty... Great location off of I-70 and Pena Blvd, close to the nearby hotels and 7-11!
(4)Dave U.
I am giving them a zero star review because their customer service is horrible. The customer service was very abrasive, lack of accommodation to the customer, the employees: there seemed to be so many of them delivering the worst quality. When my friend went to ask to get mustard, they asked what kind he wanted and then he told him, well it's in packets don't expect it to put in for you. Just their demeanor, their lack of front service training was horrible. Their white bread tasted like paper. It was not French bread. My wife asked for hot peppers cause I forgot to order it when I out in the order. They would not let us order a side order or give us some extras because they're known as the 'fast shop' and who gives a care about the customer. Frankly, as an owner of multiple businesses, and from my friends at Fed Ex where speed and precision is important, I have never met a fed ex guy who didn't want to provide great customer service. I'm shocked they're sacrificing excellence to so something fast. To end, obviously they get no training whatsoever. My friend went to the bathroom and on the way out almost slipped because they were mopping the floor and had no signs anywhere. Worst experience ever zero stars. I would give you a zero but yelp won't let me.
(1)Victoria V.
Gotta love a place that has a lattuce wrap sandwhiches where all the filling stays in while you're eating. They make the sandwhiches lighting fast. I think they charge a little too much for extras like bacon, but all around a satisfying sandwhich. Not mindblowing or life changing, but good for a quick lunch on the go. I love that they deliver. Stayed in the hotel next door while I was sick and they dellivered in 5 mintues.
(3)Dean S.
No matter how crowded it is, the service is ALWAYS fast. They are always well stocked, and there seems to be plenty of employees there at any given time. They have all that right for sure. The sandwiches are good yes, but inconsistent. Much along the same lines as the staff which can be super pleasant or downright rude and off putting. Ive had different toppings put on the same sandwich quite a bit. Ordering the number 15 tuna has had (at different times) different toppings on it randomly about every time. Not always following the advertised toppings.
(2)Kim L.
I ordered online and they delivered my yummy roast beef on wheat and chips exactly when I had specified. I was a bit nervous reading some of the other reviews here, but ordered anyways for convenience since I'm staying at the hotel next door. I would definitely do it again!
(5)Tracy B.
Within the last two weeks I have received terrible delivery service. Orders are taking well over 30mins before arriving. Today was one of the worst experiences, I tried to talk with the female manager over the phone, she was very rude and did not care to listen to me. She only said that they were busy and the driver is on their way. Why does Jimmy John's not follow up by phone for the deliveries that are pending and give the customer a status on how long of a delay? Poor management!! In these types of situations the manager should take care of the customer and handle the delivery themselves. I am thinking of never using Jimmy John's again.
(1)RIchard G.
First of all I am a fan of Jersey Mikes subs. I was on a layover in Denver and thought I would try Jimmy Johns out. I've seen them everywhere but never tried them. They have great customer service, you get your food fast, but the quality of the food is not the best. My so called fresh baked bread seemed a little day old, the ends of the bread were very hard. Why isn't the bread covered while sitting in the racks?? I arrived there around 11:30 a.m. so the bread should have been fresh baked. I had the Italian and the meat didn't seem fresh sliced to me. overall Service was great, smiles throughout, but the sandwich wasn't even better than subway. Wouldn't return again!
(2)Matt M.
Poor service last two times!!! Once went their and the informed no more bread!! What your a sandwich shop right no bread!!! Then just went on May 3 2013 at 6:20pm and credit card down!!! Loosing my business fast and just moved into the neighborhood
(1)ryan m.
Fast service, great subs! Employees obviously take pride in their work
(5)Amy F.
Unlike other reviewers I really enjoy JJ in general. This particular one because it delivers to my work place :D. Prices are great, and they know me and usually what I order. They are very quick with deliveries, considering I'm in no mans land. They are always prompt and more often than not, early getting the food to me. Not really much else to say. It's a typical sandwich joint that rivals subway. Nothing fancy or special.
(5)Allen H.
First, the good. The service is extremely fast here, even during the lunch rush. Sandwiches are often ready before I'm done paying(!), and the employees seem to take pride in their work, which is great! Additionally, I love the flavor of the sandwiches, despite their humble/simple composition. Sometimes less is more, and this is certainly one of those times. Unfortunately, nothing is perfect. The peppers in particular, while having a spectacular flavor, are haphazardly cut, and consistently include stems and cores. These appear to be pre-canned (jarred), so I don't think it's the employees' fault, but the probably the chain trying to save a buck (or maybe such a thing is popular somewhere -- certainly not with me). Worse, every time I've eaten there, which has probably been 5-6 times over the past year, I've had stomach cramps and -- how to put this delicately -- rapid-onset, low consistency movements of the lower intestine. So why would I keep going back? I guess each time I hoped that my previous experience was a fluke. Maybe something was a bit off, or some other meal that day was the true culprit. But I must come to grips with reality: The food here consistently makes me ill. Two stars instead of one, giving the benefit of the doubt that my experiences have been atypical, or else that it's some conflict between the sauce and my personal digestive tract. All the customer service in the world is for naught if the food can't be trusted.
(2)Michael S.
I love the turkey tom! Great sub place, simple as it gets.
(4)Ellen L.
Not so great.
(2)Gina M.
Yesterday (9/12/13) in the terrible flooding, I was able to order 60 box lunches from this location and they went ABOVE and BEYOND to make sure we were satisfied. We requested the order 2 hours in advance and they called to confirm the order was on its way and when it was a bit late (understandably in our area it was flooding to where many streets were closed down) but the driver still called to inform us he was on the way! When he arrived, was in great spirits and brought in all the bags and helped us set up. Normally we order at least once a week for single orders and everyone is always polite and quick. The food is always wonderful. Thank you Lewiston location for your continuing exceptional service and consistency. Our entire company is extremely grateful and equally impressed. We will continue to regularly order from this location.
(5)