If you like raw food and risking food poisoning then this is the place for you! I ordered the shrimp tacos and the shrimp was so undercooked it was actually PURPLE. I sent it back and by the time the food got to me my entire party had been done with their meal for some time. The shrimp was still not cooked thoroughly and I just gave up. Not to mention, we had waited for our order initially for a long time. This quick lunch in the bar easily took us 2 hours. I have had pizza there before and was not impressed. Will definitely not be going back!! blah!!
(1)
Carlos A.
Excellent Burgers! Better than Islands,Better than The Counter, Better Than In/Out, Better Than The Hut. This is a high quality burger, juicy and delicious. Islands used to be my favorite, but their buns come apart in your hands leaving you with a mess. Somebody tell them nobody wants to pay that much for a hamburger only to have it fall apart. Too bad they used to make an excellent burger, down in L.A.
(4)
Jillanne D.
Well this place, well it's ok. It's across the street from the mall, tends to get crowded. Food is ok, the only thing that really stands out about this place is the HUGE baked potatoes. Other than that.. It's ok
(2)
William L.
My Roseville Macy's co-workers and I were having a special dinner party at BJ's on 5/3/2015, and of course, the atmosphere is quite busy in some occasions. BJ's is a national restaurant chain that most people dined there every day and night. After I ordered Lemon Thyme Chicken and Chicken Pot Stickers, my order was much longer (estimated 1 hour long) due to the amount of people we sat there after reserving a table. Since then, my order was arrived. The food that I ordered is good, but the cooked chicken breast and vegetables on Lemon Thyme Chicken got closely blacked despite the wait. Otherwise, it's a good dish. The pot stickers tasted very good too including the sauce. No issues at all. The service is a hit-n-miss. Due to the amount of parties (aka people) to reserve a table, it can be complicate to make their orders right including drinks. As for duo or loner dining here, it's much faster, and effective. The bartender side is very good. I can order alcoholic drinks in no time at all! In the end, BJ's in Roseville is a great place to dine in their favorite food and drinks all day long. Perfect for Happy Hour, or simply dining with your family, friends, and co-workers to enjoy.
Bjs is not a restaurant i normally go to but i saw an ad on Facebook, which was the 2 for $25, and my step son had a reading reward from his school which was a certificate for one free child's meal. So I decided we were going out. So the wife, two kids and I headed over. Walking in I saw that the place was about 60% capacity. We waited about ten minutes to bej seated. Once seated our waitress, Laura C, greeted us after 8 min. When she finally addressed the table I asked about the discount offered on FB. She said she had to check and then disappeared. 5 min later she returned to confirm said offer and took our drink order and again disappeared. Another five minutes for drinks. She took our food order and retreated to the servers station to enter our order. 6:55. Our side salads arrived 7 minutes later. 5 minutes later Laura returned to clear the salad plates and left. 5 minutes after pre bus, the kids dinner and our pizza arrived. The food was what is expected from a chain restaurant. 7:36. Laura came by to check on us and said the dessert order will be ready within minutes. 10 minutes to be exact, dessert arrived. We finished in 8 minutes. 4 minutes later Laura re appeared to tell us she needed to adjust our check. 8 minutes later she came back with the check which needed another adjustment for the reading reward. Handed her the card and certificate and she was off. The bank card was swiped at 8:11 and returned shortly after by the manager with a reward for the boy on a job well done. I rate this visit with two stars; one star for the acknowledgment of the reading reward and one star for the food. I feel that Laura was terribly slow for having two kids at the table on a school night! As far as I could tell, Laura had two other tables; a table of 14 that was split with another server and a table of three across the room from us. I don't think I would be returning in the future as this visit only solidified why I don't go there in the first place!
(2)
Denny T.
Came in to join a crowd late and night. Placed my order for food and drink quick. Staff was pleasantly friendly and attentive to my requests. Food took some time and it arrived hot. I ordered the carnitas fries. A meal in it's own. Pretty good to go with a beverage. Had enough to take home. Good: most times the staff is on point. Food is properly seasoned and cooked where appropriate. Bad: can be slow when busy or end of day. Nothing too horrifically bad. I'll come back.
(3)
Vicki L.
Went here for a late lunch yesterday with a couple friends it was terrific! Food was great, place was clean, service was friendly and fast. I had a burger with applewood bacon and skinny fries next time I think I'd try what my friend had it was a chicken breast and a pulled pork slider she chose the potato wedges you get a choice of French fries! Her husband had this massive burger he devoured with barbecue sauce. Definitely a great choice for lunch.
(5)
Kim N.
It'd been a while since I'd hit one of these. It used to be Id go to one that had a ton of TVs so that I could watch all the NHL and NBA playoff games simultaneuosly. Hey when there are 8 playoff matchups per, you're DVR can only go so far...this stop was because we were passing through the area and it was 10pm. Not a lot open at this time on a sunday. Luckily this place was still more than half full and they were setting up a table for 20! Yes 20! Turns out there's some church group that shows up late every week. It definitely made the place even more crowded. So happening for Sunday. Carnitas fries, potato skins, fried chicken with corn and mash potatoes, and a NY Steak with clam chowder and brussel sprouts. Holy shit this was like food for 5! portions are not small here. However more importantly everything was cooked properly. People may complain about chains but theyve been consistently solid for me. Our server took good care of us and handled that party of 20. Who knew Sunday night was the time for this eh?
(4)
Karen D.
Our family went to BJ'S for lunch. Our waitress Michelle was Excellent. The Clam chowder and Broccoli cheddar soup very good as well as wedge salad. They still need to work on the pizzas. The pizza has very little cheese a lot of tomatoes and very few toppings. This is the second time we have ordered pizza here in the past two weeks. My husband would rather eat Round Table More cheese, More toppings. Service was Excellent thanks to Michelle
(4)
Lina L.
In the land of the chain restaurants, decided to go to BJs because we were craving their chicken tortilla soup. I adore this soup and paired it with a simple beet and arugula salad. The salad Wasn't bad but there were several yellow leaves which they really should have picked out. Unfortunately the balance was off as both the dressing and the dried cranberries were too sweet. I probably would ask for the cranberries to be left out next time and ask for half the dressing. Also ordered two of their new shareable items - the brussel sprouts and the carnitas fries. I absolutely did not care for the former dish. The brussel sprouts which were over fried and greasy. The carnitas fries, on the other hand, were delicious. Then cheese could have been melted more but other than that that dish was very good. Service was excellent despite the large groups. I would return again and order the soup and the carnitas fries.
(3)
Mikayla F.
Came here tonight for dinner and I have to say, I'm pretty disappointed. The food wasn't very good and the server was a little less than enthusiastic. My boyfriend order the top sirloin (rare) with clam chowder and mashed potatoes on the side. The chowder had a good flavor but was really thick. So thick it didn't look like soup. His steak was almost uncooked looking and his mashed potatoes came out cold. I got the bbq bison burger with mashed potatoes on the side as well. Mine was actually pretty tasty besides the potatoes also being cold. The serve apologized for the cold food and brought him a new side that had clearly been microwaved. Overall, I probably won't return.
(2)
Micki M.
For some reason, me and BJ's have a bad combination, we just don't get along! We've been coming here since their opening and used to like them in the beginning. What started as a great beginning, it became tumultuous when I had ordered several party trays that were supposed to feed 10-12. Much to my dismay, when I opened the containers when I got home, it was enough to feed maybe 4-6! I was shocked because when I attended a friend's party who ordered the same trays at the BJ's in Natomas, their party trays were loaded with food enough to feed more than 12 peeps. I had called the store the next day and spoke to the manager. He apologized and told me he would reimburse me with a gift card. Well, a week went by and no gift card. I called back and spoke to the same manager, he tells me that there must've been a mistake and he takes my name, and address, a second time, to no avail! I felt like a fool! Never received the gift card, even after the second time! I should have called corporate, but didn't think of it, at the time. This was some time ago, and even with the rough patches, I still continued to patronize this chain. We've come back time and time again, usually with relatives or friends. It's been hit or miss. On one of our recent visits, we had a gift card we needed to use. We were seated immediately, but waited for almost twenty minutes before our server ever came. We flagged a server and she notified our server. He apologized and told us that he didn't know we were seated and he was busy in the kitchen area. That was a lie because he was just at the table in front of us taking their order. Anyway, we place our order and we ordered appetizers and two entrees from their new light menu. Our apps arrived and as soon as we started with our apps, the entrees come out. We were a little annoyed. Hubby's entree was not what he ordered. Our server comes by and we tell him that wasn't what hubby ordered. He checks his tablet and reassures us that he did put in for the right item. He comes back later (I'm practically finished with my meal) with hubby's dish. Not sure who to blame? Kitchen must not know how to check orders!? Their new enlightened menu items are low in calorie but it is lacking in taste, in my opinion. My scallops were not as appetizing as I had envisioned. I only took a few bites, and lost interest. When the manager came over, we told him our dismay and he takes our small bites appetizers off our bill. Nice, but we've had one too many misses here. I'm quite conflicted when it comes to BJ's, it's one of those places that's not on the top of our list. My review for this chain has been long overdue and I can't refrain myself from posting my negative review.
(2)
Valerie K.
Great service at this location! Food was good. Loved the double chocolate chip ice cream. Server was very attentive and helpful. Cider was great. Overall enjoyable experience. Ice cream was slow to come out, but server took care of it right away.
(5)
Claudia T.
Compared to the portion sizes at the BJ's in San Rafael, the Roseville BJ's has the smallest portions ever. Same price as all the other BJ's, but way smaller portions. My husband and I were in town and noticed that Roseville is the capital of all chain restaurants. We popped into BJ's since we usually have a decent food experience even if the adult beverages are weak. We learned to go with straight alcohol on the rocks so that we can save BJ's from embarrassing themselves in the adult beverage department. Service was great even on a crowded Friday night. Overall not a bad experience but a chain restaurant might want to keep the portions equal in all the restaurants, otherwise lower the prices. My one major complaint is that it is always so dark in BJ's. It would be nice to be have enough light to read my menu.
(3)
Cynthia C.
Called ahead for a table and was seated right away. We ordered the avocado egg rolls and they great, but a little spicy. Also, had the turkey club with a cup of broccoli cheddar. It took a while for the food to come out, but it was a busy day. The best part was the pizookie trio. I would go there just for this alone.
(3)
John E.
I don't know how one can give BJ's anything but five stars. Service is always superior and of a customer doesn't experience superior service a little intersection is warranted. We have yet to experience a less than excellent meal.
(5)
Meesh N.
This is a combined review from multiple visits. I'd give one star, but their saving grace is a pretty good pizza. My boyfriend and I frequent this restaurant because it is nearby, convenient, pretty good food, and good selection of beer. From our most recent visit (mind you, it was pretty dead at around 4PM) our waiter (who we have had in the past) didn't have any silver ware ready for our table, forgot our waters after was specifically requested for them at the beginning, and eventually the pizza debacle. We got a medium pizza, 8 slices total. Here in lies the confusion, it was a medium size pan yet there were only 7 slices. Common sense says, if you utilize a pizza cutter and slice straight through, you end up with even amounts of slices (2, 4, 6, 8, 10...you get the point). So we mentioned it to the waiter and he tried to make a joke which too us was pretty odd and didn't even apologize for the mishap. He just took one slice and sliced it into another half... so whoever cut the pizza either cut to the middle and just kept going in circles and somehow only cut 7 pieces. Why anyone would do that beats me. Also, we can never finish a medium pizza, we get the medium for left overs, yet somehow we finished it on top of drinking beer. Something just didn't add up with our pizza. Cherry on top, this same waiter (may not be his fault) served us a messed up pizza last time too. Gave us a small instead of a medium and did not give us the right pizza all together. And just another note, the other time we came, we waited close to an hour for our food. Between the kitchen and waiters, i don't really see an excuse to the above issues.
(2)
TheFlashingScotsman D.
I've lived near one BJ's or another for years, but never went in. My bad. The food was all excellently designed, with just the right combinations of ingredients, and perfectly executed. The Avocado Egg Rolls were really good, and I would never have thought of that. Our server was excellent, very knowledgeable about the menu, very friendly, and kept our glasses full. Oh yes, the iced tea. Crisp and clean, which means a lot to me these days, with so many places serving dirty tasting tea. Our burgers were quite tasty, with combinations of flavors that worked well together. We had gone to BJ's with the idea of having dinner and setting up a new laptop using their WiFi, but the Wi-Fi was so slow we couldn't get the job done. But that's not really what I rate a restaurant. Good food, good service, I'm happy. We'll be back.
(4)
Nichole M.
I have to say that while I love what BJs use to be all about I will never eat at the Roseville location EVER again. Being here after 9pm and it not being busy you would think youd have better service... nope. To top it off there was a shriveled up piece of brussel sprout tat smelled like "poo" on my burger that was unrecognizable until we started pealing it back. Joe the manager was not a good help either..... im very saddened to have to cross this off my list.
(1)
Gary B.
Service and beer were good as usual, but the bjs favorite pizza was a damn mess. First thing I noticed was whoever cut it did a horrible job. I had to use the spatula to cut it. Then I noticed there was absolutely no sauce on it at all, and to top it off all the unions, bell peppers, mushrooms, and olives were raw and not cooked. The only thing on the pizza that was cooked was the cheese. One piece of pizza literally had nothing on it but a little melted cheese. My wife had the ravioli's and they were good. Thank god we had $25 off using bj pts. Paid for the horrible pizza. Won't be back any time soon.
(2)
Ryan Dwyer Photo ..
Late night snacks
(4)
Noy P.
Have been going to this BJs quite frequently since it's one of the few dining resto in Roseville that closes late. Their wines are half off on Tuesdays. Has late happy hour fr 10pm til close. Food is good. Service is usually great, but can be a hit or miss. I just wish that they can be consistent in serving wine glasses that have no water droplets--- please dry them up before serving to customers. Nevertheless, we still keep coming back to BJs--- still worth spending some night caps here. Pics below were taken at different times.
(4)
Jill S.
I'll start with the good. I love their huge selection of foods. It's great when you have a big group of people. And, I love the desserts. But, the service is terrible and the food will never impress me enough to make up for the service. The service is slow and I've even had down right rude wait staff. Especially if you ask about the food wait. We've had the kids served long after we've finished eating and vice versa. I will say the manager is accommodating when there is an issue. The last three times we've been here we've had a problem and we have ended up with free desert to apologize for our inconvenience. To clarify, I'm not a complainer in general, but when service is bad, the server is rude and our food is cold....that's my tipping point.
(2)
Dimisha R.
Love BJ's in Roseville. It's close by where I live and I always leave happy. Happy hour, lunch or dinner, great place for beers and food. I like to set at the bar area, but it does get full around dinner time. Friendly bartenders and wait staff. Thanks guys for always giving me great service. :) oh, and I do find this better than yard house, it doesn't have the long beer list, but BJ's is nicer to my wallet.
(5)
Nicholas L.
Being that BJ's is one of my favorite places to eat, I expect a lot every visit. I have been coming here since it first opened and I have always enjoyed it. I've been here with big parties (10-15 people) and small (1-4) people. For the most part, we are taken care of. The food is normally hit or miss. Sometimes I will have a meal that leaves me wanting to come back the next day and then there are meals that make me question if I should ever return. The service is always hit or miss as well. For the most part, it is better then it is worse. Today, when I went on a lunch date with my girlfriend, it was just an average overall experience. They were not packed, the wait for our food was rather long, and the meal was just ok. Nothing stood out. For those who have had a bad experience, I suggest coming on the weekdays, when they are less crowded. I always give a place that I had a bad experience at a second try. I have always given BJ's a second try and it's always better the second round. Overall, my experiences have been ranked from really great to really bad. It's very unpredictable with a very long wait for food. I suggest coming here if you are willing to spend 2 hours dinning.
(4)
Taylor H.
Haven't been to bj's in ages. Went last night with my best friend for a late night pizookie. Sat in the Bar area. Service took a while but it's the bar area.. It's what to expect. Pizookie was amazing and came out at a decent time. The waitress brittney I believe was "nice." But As a fellow restaurant industry worker, I would advise you to acknowledge that there are two people At the table dining in. I've never ever had an experience where I have completely felt invisible to my server. It was actually quite comical.. And my friend was asking if I noticed how weird it was. Yes, the most awkward and rude thing.
(2)
John H.
Been here a few times, but this was by far the least impressive. I ordered my dinner with a request for no avocado. Arrived with extra avocado, but because it took so long to get it in the first place I kept it and decided to spend the next 5 mins digging through the meal to remove the avocado. Takes the fun out of eating when you are taking time to fix a mistake. I figured dessert would heal me.... Wrong. I ordered the root beer float and my party ordered several other desserts. As they were finishing up theirs I asked the waitress to cancel mine due to the extreme wait. I asked for it to be refunded. I watched our waitress speak with the manager who fixed our bill. My biggest issue is he didn't come over to apologize. He knew there was an issue. He probably knew there were a few issues with my meal, but he didn't want to take the time to apologize for the issues. I didn't want anything monetary, but when your business messes up have the service ability to apologize. I don't anticipate returning for any reason.
(1)
Lexi H.
Service: 1/5 stars Food: 3/5 Don't even bother coming here, just go to Cheescake Factory or Mikuni's. I am relieved to see that horrible service is a common theme for this BJ's. The staff here have bored/arrogant attitudes. Except for Katie! (I hope that's her name) she was very sweet. BJ's is a chain so you'd think the food would taste consistently the same at every restaurant. THIS restaurant is not that case. Sometimes I get a great pizza, sometimes I get an undercooked pizza. Which I ordered for pick up to discover a doughy, flat pizza... Called in to the manager, Jessica, about my dilemma. she offered to make me another pizza and come back to pick it up - seriously? Told her no, she said they'd send out some kind of refund type "meal credit". She did not sound compassionate at all. Sometimes my mac&cheese is awesome, sometimes it's really stale. Sometimes my kale salad has kale, and sometimes it doesn't. WTF! It's just so disappointing. There are BJ's restaurants everywhere these days. I've eaten in other cities, and this place is by far THE WORST.
Yes yes yes I love BJ's more than anything I love the triple chocolate present eat and I also love the balsamic chicken that they have anytime I see a BJ's I immediately pull over and park my butt right there with me a pazookie
(5)
Karen S.
The food here is always "okay". The short version of my afternoon is as follows. I met up with a few friends for a celebratory lunch... only to have the girl who brought our food try to put down my plate, only to dump the entire ramekin of bbq sauce in my lap. She apologized and brought me a damp napkin, but what ever happened to the comp for dry cleaning? Stuff happens, I get it, no big deal.. really. But: my bbq pork sandwich just went from costing me $9 to $21. Our server kind of made a weird comment/question "Crisis averted?" ... I just kind of responded "yeah?" because what am I supposed to say to that? Didn't even offer me my soda on the house or dessert... nada. So much for customer appreciation.
(1)
Amy N.
Good food, bad service. Granted, it is a Friday night and they're busy, but our waiter completely disappeared for extremely long periods of time. No update on our food or dessert and it took Forever to receive both. The Parmesan Crusted Chicken is delicious. Good food does not make up for super slow, non-existent service.
(2)
Tiffany M.
Good place for watching sports with the family. Nice big place that could accommodate large parties. Pizza is similar to Pizza Hut, nothing special. Wings are the run of the mill with bland boring sauces. Fries seemed as if they were under a heat lamp all day and very greasy. There is really nothing worst then old stale fries in my opinion, they are not that hard to prepare or cook to order so why even go there. Dessert was a cookie I received for signing up on their email list, my server made the process feel painful. Probably won't return unless there is a big game playing.
(2)
Ramon N.
Excellent food and service. Sometimes long wait times but expected on an excellent joint like this. I left my cell phone and the staff took care of it and was waiting for me to pick it up in 10 minutes. Btw, the Nutty Brown was great while waiting.
(5)
Gladys G.
Very comfortable, clean, modern location and not too loud for a busy place. Definitely not a dive. The parking is in the rear and it is awkward to find the front door. Don't confuse it with the take-out door. We stopped in for lunch on a Thursday. I had the Calamari appetizer which was a little oily but very tender and good. My husband was very happy with his Seared Ahi Tuna salad. Our food arrived promptly. Tea refills right on time. We are definitely going to try a burger next time because all of them looked Great as they were going by. It was pretty empty when we arrived but It did become crowded but never chaotic or loud. All ages welcomed. Bathrooms were very modern and clean. The service was super, fast, friendly and professional.
(4)
Sally S.
My go to place to eat as anything I ever order is amazing . The best chicken wings ever and a great drink menu. "A drink like that" is my personal favorite.
(5)
Nathan M.
Amazing experience!!! We arrived later in the evening fairly close to closing, but the staff were very friendly and welcoming. Our waiter, Zach, was excellent. He went above and beyond for us. He had great recommendations for the beer and food. He made our night!! Definitely want to come back!!
(5)
S K.
Not my type of food. Great drinks, amazing service, but oh god , the portions and the food is overloaded with calories and fat.
(3)
Jenni T.
As far as chain restaurants go, BJs is right in there towards the top. If comparing it to anything local, it's comfortably in the bottom half. I have tried quite a few things here and everything that I have had has been good, I have never hated anything or been disappointed, but it's just nothing super special. For Vegetarians, I have had the Fettuccine Alfredo which was good and so was the bread it came with. The Veggie Burger is good too, especially with fries and on sliced sourdough. The Giant Pretzel was good as well, especially for Happy Hour! The Sour Cream and Chive Baked Potato is good. And lastly, the Deep Dish Pizza was good, probably the item that I order the most. Notice how I said everything was "good". Nothing bad, yet nothing outstanding. They are always busy, but the restaurant is huge so there is never much of a wait (if at all) and the service is always top notch. It's nice to sit in the bar for Happy Hour to watch the game because they have a bunch of comfortable seats and a few big TVs. Unfortunately the drink prices ad appetizers aren't discounted too much, so your tab will still be pretty pricey. I would recommend going here if you have a large party or need somewhere to bring your out of town family if in Roseville. Wouldn't drive just to go here though. They have a large menu and there is always something for everyone!
(3)
Mark C.
Had server Allan and he was great, never had to ask for a refill once and they were slammed as usual!
(5)
Rosalio G.
Bad service! Long wait times and table not prepared for service. When we complained to the manager he also took 30 minutes to fix the problem. Left without touching food that I had been sitting there for 30 minutes waiting for eating utensils. And it was a Wednesday not even a busy day we just wanted to celebrate a birthday for party of 9. There loss in profit and I tip above and beyond whenever I get good service.
(1)
Aimee A.
I am always 100% satisfied with the food here. I order items like burgers, sandwiches, pizza, pasta, etc. Always good food. My favorite here is their avocado eggrolls. I LOVE them.
(5)
Cathy K.
I ordered food 2 hours ago and it still hasn't arrived I called twice to check up on it and they swore it was on its way and then just hung up on me . Worst management and customer service ever!!!!!!
(1)
Wes S.
I got an email saying basically you haven't been to BJ's in a while and my points would expire. Say what? Hells no! So the fam and I went in for lunch on a Sunday. It was pretty busy, but no wait to be seated. That dang menu always gives me problems. There is just so much to choose from it really is hard to narrow down my selection. I ended up ordering the parmesan crusted chicken sandwich, wife got salmon and daughter ordered cheeseburger and fries. THHHEENNNN the wait began. The people next to us ordered there food probably 10 minutes after us and got their food before us. The dude who got his food even said "sorry" because he even realized it. We finally got our food after 45 minutes and the food was its typical goodness. I didn't do any beer this time(had enough over Memorial Weekend). They keep sending out emails with coupons so we will probably be back sooner than later.
(3)
Ellie W.
My boyfriend and I come here all the time and always leave with happy bellies. The food is always hot and tasty, and dessert is hard to beat. Sometimes food or service will take a bit, but it is always very busy so we understand. Service has never been anything but friendly and attentive. Girls in heels- Beware of the hardwood floor in the bar area (you have to walk on it to get to the restrooms). I have slipped and fallen down once and I have seen some other girls do the same! They will always warn you about the one step into the dinning area, but they never mention the slippery floor!
(4)
Andy M.
First the Pizza was awesome and so was our second server Jessica #231. That said bad things did happen to make it a 3 star review our first server a guy was horrible not at all attentive never took any empty cups or app plates off the table and never asked us if we needed anything boooo you! Last the food that was ordered was Luke warm at best. Like I said the pizza was great and so were the pizookie's once they came out. All in all if I come back to this location ill be asking for Jess or server like her and it looks like pizza's are the go to.
(3)
Amber D.
Happy Hour is great, must sit @ bar. Changed things up tonight & were seated at a table. Epic mistake: Sloooooooowwww service Ordered the deep dish lasagne (clearly frozen and undercooked).....tasted reminiscent of Chef Boyarde! This was a very disappointing experience. Could have paid $.99 for a can & had a better experience.
(2)
Amy A.
We go here with my little family at least 4-5 times a month we love it here, this place is great food is amazing and their deserts just perfect at the end of our meals. I recommend to everyone especially who loves salmon their cherry chipotle glazed salmon is the best i almost always get that i never change and their BJs house salad OMG! At the end of my meal i HAVE TO HAVE OREO COOKIE PIZUKI wow the best ever so good even if im full i will get it anyways because i cant come out of there without eating that for finish!! ;)))))) Thanks again you guys are the best!!
(5)
Kerry S.
This restaurant and brewhouse was way better when they first opened! In recent years their menu has gone downhill, and so has their customer service. They forget to bring appetizers, and they forget to give you refills. The past few times my husband and I have tried this place it has been lacking in every area, and we will not go back.
(1)
Alfie C.
Tonight 5/6/2014 started out alright. We didn't have to wait too long, found a table at the bar. Services was good at the beginning and as dinner continued services became worseZ. Our waitress, at some point disappeared. I believe she went on a break, neglecting to let us or anyone one of her colleagues know. We were looking spend a nice evening having dinner and it quickly went to crap. Three stars was a little generous of us. At the end Richard took over and while he wasn't our waiter he ended the evening for us on a pleasant note...
(2)
Vivian P.
We came here for lunch and it was truly a terrible experience! The food was okay - but the server was just horrible. So hubby and I came on a Monday I think for lunch - the restaurant was perhaps 1/4th packed and we continued to see our server helping the tables around us but very rarely coming to help us! We ended up doing the soup and salad for lunch - let's be honest, there's no cooking involved with either, should be fast dishes - but we waited about 15 minutes before he even took our order, and another 15-20 minutes before our food was brought out. We were about 3/4ths through our first round and wanted to order our 2nd, and tried to get his attention on several occasions but he ignored us! So finally after we were sitting about 5 minutes totally done, he came over. We placed another round, and again took 15 minutes to come out - and the 2nd round - the bowls and plates of food are 1/2 as small - so why it took so long, who knows! At this time we were done - and rather than staying - we just asked for the bill. Took another 20 minutes for the bill - seriously - ridiculous and our drinks NEVER got re-filled. For lunch - for 2 bowls of soup and 1 salad each, we were there for nearly an hour and a half - I WILL NEVER COME BACK! And - in terms of the food - the soups tasted like they came out of a can - not fresh or good tasting at all - the salads were good. I'd rather go to Olive Garden for soup - where you always know it's fresh.
(1)
Bella C.
So surprised they were so packed on a Thursday night We waited about 20 mins for a table, however the avocado rolls were worth the wait!! Also the Pinot Grigio they have is amazing My new fav spot for a chill dinner date
(4)
Jacob J.
Joe the manager is rude and disrespectful.
(1)
Stephanie T.
Been here for lunch on the weekdays a couple of times. This is like any other standard BJ's with their standard menu and food. They do get pretty busy around lunch, so service is a bit slow. If you're coming here for lunch, try to think about what you want to eat here before you arrive so you can order ASAP once you're seated.
(3)
Juan M.
I would give a higher review if we were able to eat our food the night we ordered it. It's a busy place. It always has a small wait, sometimes a long one. We call ahead to the location closer to home. This time we kinda didn't know we were going to eat there. On our way back from a weekend at the lake, we stopped by with the Aunts. We were sat pretty quickly and the waitress came soon after. The Mr and I were splitting a pizza and a wedge salad. My aunts were having a pasta dish and a burger. It took a long time to get our food and we never saw our server. When the runner brought out our food it was cold. well, the pizza, burger and fries were cold. Not warm, cold. The pasta was warm, no where near hot. Our server was no where to be seen. She was busy. They are always busy. So I went up to the hostess and told them what was up. Jennifer, the manager there, was sent over and was really pleasant and apologetic. She offered to do whatever we wanted. Remake our food, heat up our food. Whatever we wanted. That's why I gave them an additional star. She was great. We had to get back on the road, it was well after 9pm and we still had to get back to SF. You can't heat up a medium burger, it becomes well done. What's the point in that? We could have had our pizza reheated, but how long would it take? My aunt ate her pasta as it was warm. We had the rest boxed. She comped the pasta and the pizza. That was nice. She did the right thing. We also got our salads at the same time as the cold food. That was weird. Not sure how the timing worked on that one. Expect to be there a while, wait for a table and wait for the food. If all goes well, the food is tasty and everything is fresh. The first time we went, we had a great server and a great meal. We will have to seek her out should we return. There are a ton of places to choose from on the four corners of Galleria and Roseville. BJs should remember that. Good thing they have Jennifer.
(2)
Brian C.
The pizookie is awesome, though I can't say the same for the food or service. I had the shrimp scampi pasta dish, which was just ok and I'd recommend not to order it. The service was whatever, especially because I felt like my waiter had an air of sarcasm about him. BJ's is a chain, so take it as you will (I'd assume the quality of food varies slightly while the quality of service varies greatly from one location to another). I guess it's good for beer and drinks, but I have no reason to return other than maybe for a pizookie if Angela wants one.
(3)
Jatin M.
Yup, all the bad service reviews are true. It's pretty rare to find a good server at BJs. I know that pretty well as I can't keep myself away from the Santa Fe rolls and pizookie. If service was better, I would probably give it a 4 star because the food is pretty good most times. I mean you get what you expect. But the wait times are crazy - wait to sit, wait to order, wait to get the food, wait to get the bill...it just keeps going on and on.
(3)
Andrew S.
Server was great! Kitchen SUCKS! Ordered 2 pizzas and a hamburger. I understand both have different cooking times but the Kitchen Staff does not. The pizzas came out great! The hamburger looked like it had been sitting for over a half hour. Cheese look like plastic, burger was cold, jalapenos were the smallest I had ever seen. Arden Mall location of BJs is one I frequent and never had any issues. This one here in Roseville needs some help...
(2)
Brittany D.
Went there Sunday night. The service was alright but the food was beyond horrible! I went with my mother who ordered the pasta while I ordered a bison burger, medium well. My mothers pasta was under cooked, she took two bites and couldn't eat any more. Now my burger came out rare, which I wasn't a fan of at all! This is the only BJs restaurant that I would tell people not to go to!
(2)
Natasha L.
BJs has always been a family favorite for us. But for some reason this particular Bjs is not up to standard. They were really good when they first opened but now i find the food is not good at all. I ordered a kids meal for my son and the chicken looked reheated and it was tough. He couldnt eat the smiley pototoes as they had been refried and tasted of oil. My meal of pasta was really watery as if someone hadnt drained it enough. We thought that might have been a one off incident and went back to try again. The food just isnt good here. Otherwise, the service is excellent.
(2)
Christina M.
So after a LONG day at the State Fair we wanted something good to eat. My sister decided on BJ's. We were seated within 2 minutes of arriving as it wasn't busy. We waited over 15 minutes for our server to take our drink order. Our drinks, a child's lemonade, 2 beers and a peachberry ice tea took an additional 20 minutes to get to the table after we ordered. Our server took our order. We waited 45 minutes for our food, only to be told they dropped my moms pizza so they were making her a new one. As the rest of us were finishing our meals her "new" pizza arrived. (35 minutes later) Our waiter did not check on us once during our meal. The manager was very apologetic about the mishap but didn't offer to take it off the bill or discount it for her. It wasn't very busy when we were there, so I can't/don't understand the crappy service we received!! Very disappointed to say the least!!!!!
(2)
Ron P.
The food is good. The service is good. The downside is they must think their customers are stupid. They have Fox "News" on. I don't like being lied to while drinking and eating.
(3)
Krissy D.
I love BJs!! I've never had a bad experience here - the food is delicious (must get a pizookie every time!) And the staff are friendly and helpful. I'd recommend this place to anyone! :)
(5)
Scott R.
Here on business, staying at the Courtyard up the street. Really wanted a steak so walked down here. Was more than pleasantly surprised by how great my steak was. I had the ribeye and an Estancia Cabernet (because you know, it's half off all Tuesday long) and it was one the best meals I've had so far. Richard took fantastic care of me with timely refills and spent-on recommendations. Not sure if my travels will bring me back to this area but if they do I'll be back. Kudos to Richard and BJs!
(4)
C M.
Food was burnt, rice under cooked and sever was nice but not experienced as he forgot things such as utensils.
(2)
Shane M.
Walked in, short wait time. Was sat at a ridiculous close proximity to another family despite ample free tables. Table rocked through the entire meal making eating a balancing act. My girlfriend ordered a bison burger and asked for a few small changes to the dish, the waiter assured her it wasn't a problem. When the dish arrived none of the changes had been made, and she was missing her side dish. 20 minutes pass before the waiter returns, my girlfriend was forced to get up and go on the hunt for condiments on her own because the wait staff had no intention of attending to our needs. I myself ordered a BBQ pulled pork sandwich, and I have to say it was the absolute most dry and dreadful thing I've ordered out lately; absolute rubbish. By the time my girlfriends side dish arrived i was finished with my meal, leaving my girlfriend to dine alone. As dishes or drinks were finished, they just piled up on the ever so tiny two top table....nothing was cleared away, not even after a round of drinks was brought. Filled glasses next to empty glasses next to empty plates. The waiter failed to check on us at all, except for when he wanted to give us the bill and rush us out the door. Food is a 1 out of 10 Service is a 1 out of 10 I've had more fulfilling dining experiences from a food truck or a chipotle. They simply just don't get it here, if the customer doesn't enjoy the food and doesn't approve of the service, they not only won't return but they'll spread the word. Our waiters demeanor changed instantly when he looked over my shoulder and saw me drafting this review from the table, and by changed I don't mean for the better. All in all BJ's may be one of the worst dining experiences in Roseville. I won't even begin to get started on the fact that nothing was cooked fresh, microwave, pre packaged, crap on a plate ....
(1)
J.R. C.
Ive been here twice, the first time my plate was delivered at the same time the folks I dined there with were having their's boxed up to go. Nobody seemed bothered by this, no discount was given dispite the fact I was not able to eat with the folks I was there with. This time I waited 20 mins after seating to order a drink, and 40 mins for a bowl of soup! I wish I had better things to say because I LOVE the BJ's in the bay area. Major bummer.
(2)
Terre P.
It was Saturday night and apparently a brewery is the place for teenagers to go for prom. Also apparently this BJ's was a little overwhelmed by the crowd. We arrived about 7:45 after sitting all day at the nearby hospital. We put in our name about 7:50. We were told about 15/20 minutes for a table. At about 20 after 8:00 (it had been about 30 minutes) I mentioned to my husband that it had been a long time and maybe I should check on the table. He assured me that they would buzz us when it was time -- that is what the pagers are for. At about 8:32 I said we really should check . . . and by we, yes, I meant him. He went over to the desk and I saw them give him a new pager. Apparently ours was broken, he was told when they walked through the bar area --- which was packed full, with muliple sports events being played on multiple TVs -- saying our name, no one answered. So I am guessing that people check in and walk off with the BJ pagers all the time? I guess since we didn't answer they assumed we left? With the pager? My husband said that he was told another 5 to 10 minutes . . . which would put us at 8:47 three minutes from an hour after we checked in. I waited exactly 5 minutes then I went to tell them that they needed to seat us or I was going to start eating their customers . . . . I was very hungry. They were going to clear a "4 top" for us "because we had been waiting a long time." Ya think? While I was at the hostess desk my hubby went to the restroom. I was looking for HIM when I happened to notice a small young man standing at the very edge of the bar mouthing our name. REALLY? The second pager they gave us didn't work? And this little man was standing at the edge of the bar ---- NOT WALKING THROUGH THE BAR AREA --- STANDING at the edge saying our name? I'm thinking the fumes must affect the brains of the people working here . . . . . . So since we had an HOUR to decide what to eat the minute the server -- or whatever he was -- came to the table we were able to order. My hubby and I ordered the same thing except he asked for a side of mayo IN ADDITION the mayo ON the burger. I asked for a different type of bun. The waiter started a conversation about using mayo to dip fries in -- so it was clear that the mayo ordered on the side was for the french fries. By 9:30, we still didnt' have our food. And when it arrived. There was a tiny little dish of mayo. Enough to cover the tip of the knife and no mayo on either burger. The person that delivered the food was not the person that took the order nor the person that took over for the person that took the order. She was a drive-by server I call her because she didn't really stop as she ran by setting the plates down, we hollered after her to bring us additional mayo since it seemed as if there was none on the burgers. Also, I didn't receive any produce on my burger. Since the drive-by server was so rushed and already gone, I went back to the front desk to inquire as to who I need to talk to about getting produce for my burger. She asked what kind of burger I ordered. Well, the same one my husband ordered yet he has produce and I don't . . . . So she said what would you like, I said, "Lettuce." She said, "Any onion?" I said, "Oh, why yes, that sounds nice." I wasn't even thinking of onion, but once she said it that sounded good. So they brought me a plate of lettuce. Yeah, really. So I asked where my onion was and he had to go get it. The beer was good. They had a cider that was nice. I was so hungry by 9:45 --- ya know, almost TWO HOURS after we arrived for dinner --- that I would say my burger was very good. Both of our burgers were over cooked . . . but I was so hungry I didn't care. My hubby did. So I probably don't need to say that we will not be going back to BJ's --- for burgers at least. I've been to this location before and, why yes, they are S L O W, but this brought it to a new LOW. I wrote this post soon after my experience, but didn't post it. Now that my niece wants to go here for her birthday, I am posting this. Because I am throwing a little fit with my family and telling them I DO NOT WANT TO GO TO BJ'S. It will be Valentine's Day and I am absolutely positive that this location WILL NOT BE ABLE TO HANDLE VALENTINE'S DAY AS THEY COULDN'T HANDLE THE CROWD FOR PROM. So, if we end up here you will know because I will be the one that was dragged in kicking and screaming!
(1)
Jen F.
Avacado wraps my fav! Pizza is great too... Not to mention always great drinks and they stay open late
(5)
Terry B.
Very slow with the service. Someone who was not our waiter came and took our order. Had to request a spoon and cheese for spaghetti. Marinara sauce was good my wife said. Must have been just a bad day at the restraunt. Usually one bad experience doesn't totally keep us from returning but 2 does. They have one mor chance. BTW, 3 stars is just average service.
(2)
Andres N.
Tonight we went to this BJs restaurant and it was for my Girlfriend birthday. Just a simple birthday night out for her birthday! It was going all good until our food came out. We had our main entree before we had our flatbread appetizer. Which was extreme Pepperoni flat bread. I would rather have my appetizer before main entree. That is why it's called an appetizer. Which Sally B our waitress didn't deliver it to us but gave us our main meal. When we were eating our appetizer came from a different waitress and it was awkward because I just told Sally B that I did not want it anymore and still shows up on our table. I am glad that she asked to remove it from our bill. But my girlfriend best friend had a burger there and the options were if she wanted cheese or bacon? And she said bacon. Because she is lactose. We get the burger and it has cheese on it and she sat there couple mins scrapping off the cheese that she did not want. Sally B then ask if we wanted anything else. And my girlfriend and her friend requested ranch and ketchup. 20 mins later after reminding her she finally got them. This is the worst service that I have seen at any BJs restaurant.
(1)
Melissa R.
Excited to celebrate Jeremiah Roller's 33rd birthday & Kevin& Donna Davis's anniversary. Yani our waiter was awesome. The manager got us drinks and appetizers because it was super busy due to prom. Great service. Great food. Great company
(5)
Tania H.
So the boyfriend and I came to this particular location for happy hour tonight because I had $25 off my next meal (if you are a frequent BJ's diner sign up for their rewards program) and we were shopping at the Galleria. Now I'm giving 2 stars because our beers came out in a timely manner and are always good (try the Jerryburst it's a combination of their Berry Burst and Jeremiah Red) and our server was decent. I ordered the parmesan crusted chicken (my usual) and my boyfriend ordered a deluxe burger with thin cut fries. We were waiting probably 45 minutes when our server let us know that she was checking up on our food but when our food came out my chicken was dry, the mashed potatoes were lukewarm and my broccoli was mushy. Like so mushy you could feed it to your toothless grandma and she'd be able to chew it, swallow it and not choke. My boyfriend wanted his burger medium rare and it came out well done and his fries were cold. Now I've been to other BJ's locations where it's been busier than this BJ's was tonight and have had faster service so my meal here was pretty disappointing. Lesson learned from this: stick to the BJ's in Elk Grove with my usual server because she's awesome. Her name is Sarah. **side note: a few years ago when my boyfriend and I first started dating we came to this location and a spider fell into our spinach dip from the ceiling. The manager gave us a new one but only because we could see the web the spider travelled down. It was pretty funny.
(2)
Diane L.
Food was amazing! However, had to wait 15 minutes to even get a waitress to come to table and take drink orders. I really love that they put the calories on their menu items, which by the way, the menu is HUGE! Lot's to choose from. They have their own brewing company and a huge variety to choose from too. The atmosphere was nice. I do recommend this place for amazing food, staff is slow though. Lots of TVs playing sports channels
(3)
Katie S.
WORST. SERVICE. EVER. We had a large party that ordered 3 appetizer plates, 1 of which was forgotten and we asked the waitress twice to bring us plates... but they never came so we had to rip apart our drink napkins so everyone could grab a few apps and then pass around the dips. When we FINALLY got our drinks they couldn't figure out who got what. The cream soda (which was flat) was given to the person who ordered a beer and the guy that ordered the beer got a diet soda- the diet soda was supposed to be for the person who got the regular soda and the three that got water never got it... maybe if they had asked instead of guessing we wouldn't have had to play musical drinks. Dinner came AGES later... one of our plates was brought out about 15 minutes before the others and when the others arrived one was forgotten- which then took about 15 more minutes to be served... making a total wait time from being seated to having dinner served for all of the guests 90 minutes. When dinner was served it was disgusting at best. The fish and chips were so over breaded that I literally had to dissect the fish portion from the breading- but couldn't really get the fish because it had been soaked in oil so long that it was a soggy mess engulfed in about an inch of burnt greasy breading... the chips weren't bad though- so there's one silver lining. We should have known better but we decided to give it one last chance and order pizookie platters- one person was celebrating their birthday so they got their own pizookie- they ordered the triple chocolate and got just chocolate chip =( the platters were also wrong... how hard is it to warm up a cookie and put ice cream on it... come. on. DO NOT go to this BJ's unless you want to wait forever, eat fish mush encased in a burnt bread coffin, and be served a dessert that may or may not be the dessert you actually ordered. Epic fail.
(1)
Peter P.
So, i went here for dinner with my girl for the first time.. right from the start they came threw with friendly service and seated us quickly. We started with drinks, a couple waters, a diet soda and one of there signature blonds, (which by the way, they have some really good beers) and a couple appetizers. For appetizers we tried out the spinach stuffed mushrooms, and the new corn fritters they have. Both, were excellent! The stuffed mushrooms have got to be one if the best appetizers ive ordered before. For dinner we ordered a delicious deep dish pizza, half Hawaiian half Vegetarian with jalapenos. The pizza was on point, definitely fulfilling and had some left overs for later. I'll definitely be coming back, and if your looking for a place with great atmosphere and food with super friendly service than you have to check out BJ's. Cheers!
(5)
Ralph B.
I have eaten at BJs in the past and the food was ok, but this rating is for their extremely annoying phone system. I called to ask a question and had to endure a very lengthy invitation to order take out food, hear hours, etc, before being able to speak with a human. So, one star for punishing phone callers with stuff that many of us don't want to hear.
(1)
California G.
Came here on the 24th of July...around 10 45pm after a comedy show at the Thunder Valley. I am from Modesto...and the BJs in Modesto and in Laguna blvd ( Sacramento ) always has great service and great food. We were under the assumption that this restaurant would provide the same. BOy I was wrong. The waitress was horrible (red head with short hair). She was nice and pleasant...but She barely checked on us,.....she brought our drinks like 20 minutes after we ordered them. Appetizers arrived cold ..dinner came late too. I know it's not the cooks fault because we did see her walking around the facility and she always kept sitting down to talk to this young teenage boy. I know it wasn't super busy...it was busy but not crazy busy. I was very disappointed. Hopefully management will talk to their staff about being more attentive to the customers needs. Very disappointed. Will not be coming here again if I am in the Roseville area.
(1)
Joshua K.
Always nice. Great for lunch endless soup and salad with a lovely brunette is awesome .
(4)
Nicole M.
Best thing about this place was the staff. Everyone was extremely friendly and our server was very prompt and efficient. The one thing I did not like about it and the reason they did get the 5 stars was due to my food being brought out at room temperature. Compared to what everyone else in my party ordered, my meal was simple and probably only took 5 minutes to make instead of 15 minutes for everyone else. I get that it happens but when I got my meal, it was actually completely cooled down in several areas leading me to believe that their warmers weren't working efficiently. I'll definitely go again, this was my first time and although the food was cool, it was still good.
(4)
Aaron S.
The food was eh. The service was horrible. I was charged twice for the meal. The waitress voided one of the charges, but never told us. It generally takes a few days for those voided charges to come back, so my money is tied up for at least five days. When I called the "manager" he simply said, "We're sorry. We don't train our waitresses the ins-and-outs of voiding charges. That's why she didn't tell you." This waitress should have at least said, "We double-charged you. It may or may not tie-up that amount for a few days." The last time we went to BJ's my wife found a hair in her food. This is definitely the last time we eat here.
(1)
CeCe C.
I normally LOVE coming in to eat here....... I called in for Call ahead seating and asked how long.... they answered 40mins... I was like Perfect... we are 35mins away..... When we arrived they said it would be 20 more mins.... then after 20 mins.... they came back with well about 15 mins more.... UMMMMM I think NOT... Sorry we went next door to Smash Burger and had a GREAT DINNER instead....
(1)
Valerie R.
We came in one night when they were extraordinarily busy. No surprise there. The food really was disappointing, in that it was very small portion size. You should never leave a restaurant hungry, and we totally did. The waiter was very fast, but didn't even ask if we needed anything. Not sure of this place.
(3)
Paul A.
I wanted to go here just for a Pizookie and my wife begged me not to saying that the service is horrible there. I should have listened to her. I had not been there in a while so I just had to have it. I wont bore everyone with ALL of the horrible service details that we got while here but after waiting 25 minutes just to order and then getting cold food after another long wait, getting the wrong order, my child never receiving her drink, and the server never coming back to check on us, I was pretty upset seeing how this place isn't cheap. I never got a refill of my drink. We even asked other servers to find her for us to no avail. The server was quick to bring us our bill. We eventually decided that it was time to go. I asked to speak to a manager and the girl at the front desk said hang on a second I will when I am through with this, while writing on her seating chart. Skip ahead several minutes and her several casual conversations with her coworkers later, she still hadn't gone to look for a manager even though she had nothing to do. I grabbed the GMs card that was on the desk while she just looked at me. I called the GM and left a message letting him know how the restaurant was being run. Almost two weeks went by before he called me back. He was very convincing that he was sorry and that is not how the restaurant is run and all sorts of excuses. He offered a gift card to return. I told him that was not what I was looking for. He insisted and took my address down and I graciously accepted. Needless to say it has been several months and I am still waiting on that gift card. No one cared all the way up the chain from the server to the GM. No shortage of restaurants over there. Good bye Pizookie!
(1)
Alex B.
Rarely go here, maybe once a year if that. I was shocked to find the bar area floor just as slippery as I remember from my last visit here. I figured they just mopped it with greasy water or something the first time, now I realize they just don't know how to clean a floor. Pretty gross not knowing what your sliding around on as you walk through the bar area. Since I'm on the bar area now, revisiting this place brought memories of a disgusting smell coming from the bar that I remember from my last visit as well. It smells like a dirty dishwashing area that doesn't get properly cleaned. Besides their cleanliness issues, their hostess station is incompetent. There was only 2 of us, not a large group or anything. We checked in, we're told it'd be about 15 min. After around 30 min and seeing numerous people come in after us and get seated before us, we asked what was going on. Apparently they have some ticket system they use because the girl stated oh, here's your ticket, he'll seat you now. Don't know if that meant they forgot to put us on the cue or what but it was obvious by their reaction we were forgotten about. Once we were seated, a waitress greeted us very promptly but after that it was few and far between. I have no doubt we could have walked out and it would have gone unnoticed for a half hour or more. With the greasy, hazardous floors, gross smells and terrible service I don't think I'll ever go back. So many choices of restaurants in this area I wouldn't bother with this one.
(2)
Tim A.
I can excuse just about anything when comes to great food and I mean fantastic food. If Denny's was the bar I was setting Bj's would have come in a close second to food and service but killed on price. Calamari was tasteless rubber I think the managers need a trip to the coast to get a real taste of how calamari should taste and be prepared. This is your job and you should be expecting more and demand better of the staff and kitchen. Hey maybe turn off the sports shows and learn something by watching a cooking show it can't get any worst. Hamburger ordered medium came well done burnt and not just on the crust but actually burnt through excellent quality control! Server never returned with anything we needed that we ordered without asking for it 2-3 times to everyone around. The french dip had old dried out beef that actually had burnt crust on the edges of the roast beef so it was so dry and tasteless it could have been three weeks old. Then to skimp on the Au Ju sauce made it even worst. The cheese just made it sadder. Managers go to Trancas Steak House in Napa it's not that far but order a french dip then go into your database of everyone that has ordered this from Bjs and send them their money back with an apology. 55 minute wait was only 15 minutes but I wish I had just left and gone to anywhere else so do yourself the favor and blow this joint off they will be closing soon enough. It's one and out for me but who knows what America will put up with!!!
(1)
Gregg P.
If you can't find something here to like on their extensive menu (yeah, I think it has gotten a bit too big) then you aren't trying. Beer is solid, food is good (I find myself returning often to their lettuce wraps--nice size, fresh, tasty) and service is steady too. I think they do a nice job. Only issue in this place is that it is usually busy, making the wait long. Wish the bar area was bigger...always seems full. If you can score a seat though, always a nice choice.
(4)
Ray B.
PIZOOKIE!!! Need I say anything else? That has to be the coolest word ever! PIzookie! Pizookie! Pizookie!!! On a quest for comfort food we tried the Pizookie Trio! Our flavors were White Chocolate Macadamia Nut, Peanut Butter, and Cookies 'N Cream... Mmmmmmm! I try to be frugal handing out 5 stars but this place is one of my favorite restaurants. Half of the north state must have the same feeling too because there's hardly a time when I haven't seen a line. Fifteen to twenty minute waits are not uncommon. Can't wait until our next visit!
(5)
Emily K.
I really enjoy BJ's. Whether you're coming here just with a couple friends, or with a larger group for an event, it's a great experience. I love everything I've ever ordered, plus the beer selection. My fave dishes are the grilled ham and cheese with tomato soup (this might not be on the menu anymore but I think they could make it if you asked), the shrimp and angel hair pasta, or any of the pizzas. And of course the desserts! Who could go wrong with a giant, melty, chocolate chip cookie? I've also been here for a bachelorette dinner, and they were very good about reservations and having enough room and accommodating us.
(4)
Brittany H.
I had my 21st birthday dinner here a week or so ago so I feel the need to update this. They were super accommodating, waitress was super patient, drinks were on point and got me just buzzed enough to still be able to function and go to the club after (and drinks are pretty well-priced!). And I'll be honest, in my previous review I acted as though I tried every single pizza at BJ's, when that wasn't the case. I'm usually a pasta-kinda girl, and pizza when I just don't know what the hell to get. Well this time I went with a pizza- I forgot what it was called but it was like a supreme pizza with veggies, meats, etc. (maybe it was the BJ's combo or something).. but let me tell you.. it was hands down probably the best pizza I've ever had (aside from Fiori's Pizza in Pittsburgh, PA).. deep dish, cooked to perfection, crust was so delish.. I'm seriously on a BJ's pizza kick. I had the leftovers the next day then I ordered a large to go which I devoured for a couple days after.. and now I want more.
(5)
Blake F.
Been here multiple times and always a pleasure. Tonight, Michelle was our server and she was excellent and very informative on the menu. I had the fresh atlantic salmon and it was superb. Very fun place to go out with friends or the family.
(4)
Monu K.
Lots of reviews here so I'll try and use a grading scale for this review. Service: D+ After coming here a few times, I've had a mixture of mostly shitty service and a few times when the service was OK. Appetizers: B They are good, but overpriced. Booze: B Pretty good selection of beers, just wish they were a little cheaper. Meals: C- If you are just looking for a meal... go elsewhere. Atmosphere: B+ Nice place for a date if you can't think of anything. People seem to shout out BJ's as a default "safe" place to go. With all that said, I would never go to BJ's on my own will. Whenever I end up there it is because someone else has made plans there.
(2)
Meredith N.
We had destiny as our waitress. She was good until we started getting our food. Two of us had Caesar salads which had a bad taste to it and old browned lettuce. We sent one back and she said she would give us another, but never brought it. The pizza was soggy. The pizookie was amazing. The manager stopped by at one point and gave us these cards and said to give them to our waitress and she could run them to see if they had any money off on them, so we did that. Destiny told us they wouldn't work today and we had to come back. When we inquired further, she said that she already knows they're not going to work but will check anyways - we were clearly putting her out for asking this. She came back and said they WOULD work and they gave us $10 off our meal, then asked us if we wanted to use them. We said yes, gave her cash and asked for change. She came back and said, "here's your change" and dropped it on the table and left. No "thank you for coming in" or anything. So there went her tip. The only reason this place is getting two stars is because the hostess and manager were nice.
(2)
Amanda B.
I've had food here and drinks and everything's good. but one night my boyfriend and I decided to come here to eat and I called to see how long the wait was and if they did reservations. they have a call ahead list so you'll be on the list and when you get there they will shorten the wait time. but not in our case. I called they said the wait was 25 minutes and when we got there we would wait 5 more minutes to get seated. we got to the restaurant and made our way to the hostess who ignored my boyfriend and helped a guy who walked up after us...when we finally were helped she said the wait would be 25 to 30 minutes. I told her we called ahead and she had nothing to say. so we decided to wait outside..and smashburger was looking better and better so we left. don't call ahead it's a joke. the foods good from past experiences but i would stay away on busy nights.
(1)
Aaron P.
Always packed - too packed. Customer service not good. Food is just ok. But this is a brewery so the beer is good right? Nope. Why do people go here? It's so cookie cutter generic... save your time, money and frustration and go somewhere else.
(1)
Kirsten A.
The stupid servers always get my orders wrong.. maybe because it's too damn loud here.. but other than that.. I love BJ's cajun shrimp pasta & midori sour! Order it for take-out.
(3)
Nick C.
This place is okay, very large and definitely a chain restaurant. GF and I ordered the following: Me: Hefeweizen, Salad with Blue Cheese and Shrimp Scampi GF: Purple Martini, Salad with Vinaigrette and Angel Hair Toscana To share: Avocado Egg Rolls (Cheesecake Factory's are WAY better if you like these). The servings of pasta were RIDICULOUS. I hate when you get so much pasta that it can feed 8 people. There was barely any shrimp and not much in terms of true 'Scampi' flavor in the piles of limp, lifeless, WAY past Al Dente pasta. The GF's was pretty bland as well, when it should not have been considering what the menu promised (Feta Cheese, Fresh Parmesan, Sun Dried Tomatoes, Garlic, Basil, etc.). Again a mountainous pile of pasta. The beer was good, but I would rather go to Pyramid Alehouse and drink their beer and eat their food. The purple martini was good though! So I think that the bar situation might be better than the food. I have heard so many good things from co-workers, so maybe I was actually expecting awesome food - sorry that I have expectations. It just didn't hit the high marks that everyone raves about. It is just middle of the road. Thankfully I had a gift card to pay for the meal. The GF and I will probably not be returning, unless we come with a big group of friends and belly up to the bar only.
(3)
Lissa B.
My husband and I usually come here for Happy Hour and it's usually crowded which is expected. We come here for their 1/2 off appetizers and discounted beer. My favorite is their PM Porter. Their pizzas are pretty good. I've tasted almost all of them. Of course you can't forget their pizookies. The Godiva one is to die for. We've had a great time when we come here. When we bring our son, we usually come early for lunch to avoid big crowds.
(3)
Chris C.
Great food and ok beer!
(4)
Jeanie O.
Good deals for lunch. I've had the mini 1 topping deep dish pizza + caesar salad for $5.95 and the half sandwich+salad/soup+fries was $6.95. Shoestring fries are good and I've been told by the coworkers that the wedge fries are as well. Good portions, so even though it was a lunch special I've walked away with leftovers. The bad part is that it takes a little while for the food to come out. They brought the salads out fairly quickly, but then you get to wait for the main, so if you only have a short time for lunch be advised. You need at least an hour. Get there early as the place fills up during lunch time. Prob wouldn't go for dinner though. Prices seem high for generic chain food.
(3)
Regor A.
The only real highlight to this place is that it has pretty decent beer. The food is typical pre-fab junk that chains like this shovel out by the trough-load. None of it is worth trying to fight your way through the stacked to the rafters horde of douches that inhabit the place.
(2)
Mark M.
This place has been consistently packed every time I drive by. We go here for work related event, and the food is always mediocre at best. I love micro-brew beer, and everyone raves about their beer, but I think they're just OK. I'm starting to like the Blonde ale, but if you hate cloves, avoid the heff. The best thing about the place is it's always alive and busy. Good looking interior and always extremely clean. Staff is always attentive and friendly. Easy parking and great location. But if I'm going to fill myself with fats and calories, I'd rather pick something better. And theres so many good choices in the Roseville area these days.
(2)
George P.
Sunday night. Place was busy. Lots of young people, but others too. Large dining area and bar. Several TV screens at the bar. My wife ordered a grilled chicken sandwich, $9.25. She said it was great ( I almost never taste her food). Since I wanted some variety, I ordered the Avocado Egg Rolls appetizer, $9.50. Very nice avocado and freshly fried egg roll. Nice mild Asian dipping sauce. Also some Potato Skins, $7.95, loaded with cheddar cheese, bacon bits and sour cream for dipping, great potato quality. Everything tasted great. Nice Iced Tea, $2.45. The waitresses were very nice and attentive. I will come back and try other dishes. The menu is extensive as you can see in their website. But the place can be pricey. The Avocado Egg Rolls (looked like ONE cut in pieces) was either overpriced or should have more of it. Beers average $5 per glass. I hope they keep up with high quality. My total bill: $35 with tax and tip.
(4)
Three XL T.
Stopped in for lunch on my way to Reno. Friendly people working there. I had the chicken strips W/ fries on their Lunch Special Menu. Plus 2 pints of course! The bill was about 12 + tip. Food was typical BJs fashion. Nothing spectacular, nothing inedible. I sometimes don't understand Yelpers who go to chain restaurants like Olive Garden or Red Lobster and expect some gourmet meat that is prepared from scratch by a seasoned Chef. IT IS A CHAIN!!! They have mostly mass pre-prepared food from a huge factory that is cooked for you right before they serve it. To sum this up, don't be disappointed when you have shitty food for $15 a plate. If you want a gourmet meal it is gonna cost you about $40 a plate. (Plus Cocktails, a MUST!!) Have a GREAT WEEKEND/ Cheers.
(4)
ChiYan T.
You know, there has always been something about the popularity of the BJ's chain that has eluded me. The Cupertino location was the only place in that whole city where you'd find (and need) valet for your car. The Roseville location is larger with a huge parking lot, and on a Monday right around 7:30 to 8:00PM the dining floor was surprisingly full. Their buildings are always noticeable, tiled, deep red-brown paint, huge metal circular columns and beer brewed on-site. Huge flat-screen TVs showing every sports game known to man are on display. The interiors are always full of wood, clean, and brightly lit with groups large and small everywhere. The menu is broad, everything from pasta, stuffed potatoes, deep dish pizza, large salads, and numerous appetizers (luckily not all of it is deep-fried). When you're guzzling a beer and want your greasy side you got it, if you're on a diet they have healthier options, there are also a number of items that could pass as vegetarian fare. Their new "Mini-Bruschetta" were four minuscule pieces of toast topped with diced tomato and basil, a nibble then gone. The "Garlic Parmesan Kettle Chips" came in a huge mound with two dipping sauces. Just the right side of thick, crisp, seasoned, even decent the next day out of the fridge. The "Chicken Pot Stickers" were small but at least they came with really thin skins, which I like. "Flatbread Margarita" was a good size rectangle, decent amount of cheese and bread was not too doughy. My attempt at vegetables, "Caesar Salad" with grilled chicken was a little bland but piled high and the greens weren't wilted. I also used to be a big fan of their "Pazookie" which is a half-cooked (so it's still gooey and warm in the middle) large chocolate chip cookie sundae. That was before I started trying to eat more responsibly though, but I'm sure it's just as good as when I last had it. Their inventory costs must be huge. We spent almost 3 hours here, service was spotty but polite (don't dally at the menu just go for a couple dishes first so you don't starve by the time you really know what you want). They've managed to find a good niche in areas that are sorely lacking a nice sports pub with decent food where everyone from college students, families, and working professionals can go after a strenuous day to have a couple of bites (and have some booze while they're at it). The food selection tends to be better than Gordon Biersch and despite the large menu selection like Elephant Bar or Cheesecake Factory, more of the dishes come out decent (although nothing is spectacular). This is a fairly solid place to find a little bit to satisfy everyone, and for the rest of the people, the booze will take care of it. Just stick to the straight-forward drinks, both mojitos I had were syrupy-thick. It's also helpful that they're open until 12:00AM Sunday-Thursday and 1:00AM Monday-Tuesday. 3 1/2 stars.
(4)
Aaron M.
I have been to this restaurant many time and have always had good service and great food. Happy Hour is great, BJ's beer is delicious! Most of the time I get a burger or pizza and you can't go wrong with any of them.
(4)
Shayne P.
If it wasn't for the Avacado Eggroll's and Jermiah Red we'd probably never come back. An hour and forty five minutes waiting for our food and the service was the WORST I HAVE EVER EXPERIANCED IN MY LIFE!!! They are lucky I even paid for the food after the service that was received. Our waitress appeared to be new and completely out of place. She came to our table 4 times within an hour and a half to tell us "the foods on it's way" I kept calm and didn't blow up since my family was with me. But I would not recommend this place to anyone since there's so many other restaurants within walking distance that have alot more to offer and much better service.
(2)
Pete S.
I've been to this location a handful of times and the food and service has been really good and consistent. You have to try their pizzas, if you're a fan of the deep dish. The crust is light with a crispy outer layer. I don't usually go for the deep dish at other places but at BJ's, it's a winner. They also have beer and large TVs.What else can a guy ask for?!
(4)
Michael R.
Another chain so many locals seem to be in love with. The basic beer, I hear what is poured at the bar is not what is made on site, the tanks make a bar minimum batch to meet liquor license regulations. Food is typical chain, service is spotty and ordering from the bar is a pain (especially when busy). Massive wait times for dinner service for large parties Thurs-Sat so forget bringing your group here then. Worst of all, as with all of these chains, they kill the small and independent restaurateur. Why do we care about them? Well without them we have nothing unique about Roseville. Every city has a BJ's, Chili's, Applenees and etc and they are all the same. Homeowners in this area that are concerned about future home values should take special note of this. If there is nothing unique or identifying about a city, why would young people stay or real estate specualtors either. We should all promote indy restaurants, entertainment and unique elements. All of which are rare around here.
(1)
Niki A.
Every time I've gone, whether for lunch or dinner, service has been good to great and food likewise. I enjoy going here, to me it's fairly comparable to Applebees or Red Robin.
(4)
Danielle P.
LOVE the pizza....menu has a wide variety of things to choose from. Love the beer. But most of all...if you love sweets....THE PIZOOKIE omggg......its delicious...
(5)
Angel G.
Let me tell you we got our food and my steamed veggies were not even cooked. My husbands fries were cold. Then the mgr came back with my steamed veggies cooked and apologized. The waitress was training a new waitress and asked my husband if he wanted another beer and never brought it to us instead brought us our ticket. Being that we eat our BJ at my hometown I was very disappointed.
(2)
Leo C.
I'm reluctant to post this review, seeing these high ratings on this page, but it must be heard! I'm generally an OK fan of BJ's, have gone to several in LA, SJ, etc... thought this one would be decent. HOWEVER, I had probably the worst service I have ever had in the world. Not sure how that happened. I went with a co-worker to catch some football.. ordered appetizer, salad, entrees, the works (on the company bill of course). Somehow, my salad comes, and we don't have any utensils, which is understandable.. but, the waitress didn't notice. Alright, that's fine, just an oversight.. so I asked her to bring some.. waited like 10 minutes, no utensils. I then proceeded to ask another waiter, who brought me the utensils. So then... after about 15 minutes after ordering, we realized our appetizer never came. We keep waiting.. about 10 minutes later, the waitress says that they accidentally sent our appetizer to the wrong table. So they were making a new one... OK, I guess so. Appetizer comes, we eat it.. then .. they bring antoher appetizer to our table? That we never ordered? lol. We quickly told them that we never ordered it. Then came entrees.. those came without a hitch, although it came while we just started eating our appetizer, due to it being re-done. Oh well. We ask for some waters, as our beers were getting low. Of course, as expected, no waters. We asked for waters again, halfway through our meal, and again, they didn't come... finally, we decide to order some dessert, and we finally ask again for waters... and the waitress realizes that she forgot again and finally fetches us waters. Overall, I'm not sure if it was just a busy night, or if they were training someone, but the service was horrible. Food was great though!
(2)
Poi D.
BJ's is BJ's when it comes to food and beer....usually always good, so it comes down to courtesy and service. Today, BJ's fell short on service. Service was very slow for late afternoon. It took 25 minutes to get our drinks, and 30 minutes just to get silverware and napkins, which had to be asked for. After 45 minutes, we're still waiting on food.
(2)
Cloak D.
It was really crowded when I arrived here (surprising, since it was 9 o'clock on a Sunday!), so I had to wait. I'm glad I did, because the Mediterranean pizza I ordered was the best pizza I have ever eaten.
(4)
Hattie S.
All I can say is yum! They have a HUGE menu and the service was fast and friendly. I had the fish tacos and they were sooooo good! I will most definitely be going back.
(4)
P S.
Food is consistently good. The menu has a huge variety of options for picky eaters or large groups. Nutrition info is provided with the menus for those with diet restrictions. Great French Fries and deep dish pizza. Beer is better than some mass market domestic stuff.
(3)
Jayne C.
Ive never had a bad time here, its always fun and the bartenders are always very friendly. They have a wide selection of beer and my favorite that i think everyone has to try is the Berry Cider, it's amazing and absolutely delicious....bet you cant drink just one! Good times yall! I've even been trying to get a job there! ;)
(5)
Regan C.
I like this place quite a bit. Went here with a large group of co-workers. I didn't have a full meal here, but during happy hour, the prices for drinks and appetizers are cheaper. The appetizers I had were chicken wings, potato wedges, and an avocado egg roll - all which were awesome. I didn't have the pizza, but it looked savory! You probably have to make a reservation because its extremely crowded in here. The bar was nice, and service awesome. The waiters very very nice and came around to ask us if we were doing good often. Some of us made a mess, and they cleaned up for us. We did get thrown out because some of us had too much to drink, but we deserved that. Also, get the Strawberry Splash drink - is fruity, but its pretty tasty.
(5)
John C.
Okay, so it's not Chicago pizza but it's predictably god everytime. Do yourself a favor and don't look at the nutritional facts... it's depressing.
(4)
Miss C.
We came here late last Thursday night. The place was packed. We shared the nachos. My friend didn't know if they were the best nachos ever or he was just hungry. I think he was just hungry they were just ok! However the flatbreads were very good. Service was good and the food came hot and fast. In short we don't always like chain places, but we will chose this place again, if there isn't a mom and pop open!
(4)
Shelly H.
Let me start off by saying that in the past I have liked the wide range of food items offered. Generally this location in Roseville takes quite awhile to get into during the peak hours; which is probably common. Also, in the past I have waive my right to complain about the service because it was busy, or the entree I ordered takes longer to cook...whatever the reason. But tonight I no longer bite my tongue about their TERRIBLE customer service. We met a group of friend for dinner (10 to be exact) and what started out a great time ended up in frustration and a vow to never return. We offered to pay our portion of the check (since BJ's will not allow for separate checks with a group) with a Visa gift card. I know, I know, Visa gift cards are a beast amongst themselves, but when the stupid waitress ran the card twice, we were then over charged and then the manager tried to treat us like idiots. In this day and age of restaurants on every corner, the one thing that keeps customers coming back is CUSTOMER SERVICE....which this place has NONE. I would advise anyone reading this to go somewhere else. I know I will never dine in this restaurant again!
(1)
Denise M.
Order the French Dip and half a baked potato. One of my favorite meals in town. Other than that, its just ok. Have dessert elsewhere.
(4)
Tiffany T.
Ate here today and I did get an awesome view of the New Orleans versus Chicago game so I think this place would be good to watch sports. However the food was just so/so. My husband had the calazone, which was kind of small and not as full of meat and olives as he would have liked, a little heavy on the ricotta cheese side. I had the fried chicken sandwhich was served kind of cold. The food for both of us was about a 'C' grade. The decor was nice. And I did like how they had baked potatos on the menu as a lunch selection and those were pretty cheap. If I went there again I would probably get one of those. Very trendy and chain like since its so maincured inside. The service was very fast and our waitress was super attentive. Still the food didn't impress me, they are probably better at happy hour.
(3)
Dave M.
I love the variety of items on the menu and their beer is pretty good too. I really like their Tatonka Beer which is a dark but slightly sweet brew. It really complements BJ's spicier selections. Unfortunately for me, last time I went BJ's had removed my favorite pizza... the Blackened Chicken Pizza. :-( Over all, I enjoy going to BJ's.
(4)
Patti R.
Had lunch here yesterday at about 12:30 p.m. In spite of the hour, the restaurant was only about 1/4 full. Although I enjoy BJ's food and beer, their service has always been up and down. This visit was no different. Others around us who were seated after, were getting their food, and we were still on our 1,000th refill. It took two inquires for our food to arrive, and when it did there was a HAIR in my companions drink and he later found one in his baked potato! Back it went, and the mgr offered us another, but we explained about the long wait and he told us 'it couldn't be helped' and that it would take 'a little while' to get a replacement. Very disappointing. This was our first trip to this location and I am willing to give it a second chance. I just really hope they get it together....I really like their beer!
(3)
Lisa J.
Good rootbeer. Lots of greasy food. Crowded. I tried their soups and they weren't something to rave about. I can make do without this restaurant.
(2)
Catherine H.
BJs is a pretty good restaurant. The wait isn't always the best, but it does have a good atmosphere if you like being around people. It's a good place to go with friends. Even when it's packed the service is good. We've never had any problems there. The beer is good and I really like the French Dip sandwich. My husband loves the Club sandwich. You can get good deals on the appetizers during Happy Hour too. If you want the food, but don't want to deal with the crowds just call in a Take Out order. Good stuff! :)
(4)
Christine T.
Don't get me wrong -- BJ's is always a fun place to dine, but the parking here is rather bothersome at this particular location. All in all, the food is pretty tasty, but you've gotta try the pizookie :) It's the best!
(3)
Tim L.
This is a great place to eat. We tried many of their pizza's and have not had a bad one yet. The beer is pretty good too. Get there early or you will have to wait for a seat. It's a nice place for larger groups. Not too much noise so you can have a conversation and just noisy enough that if you get a little load yourselves that you won't be disturbing anyone else. I'd like to mention that the managers at this place are top notch. They go above and beyond to keep their customers happy. Things rarely go wrong here but when they do the managers are on top of it and they make things right. Very rare these days...
(5)
Marissa C.
I would have given 4.5/5 stars for the food but the service is horrible! I have a pet peeve about workers sitting at a bar table when there are people waiting for tables! I believe if you are going to, change your clothes so no one knows!!
(3)
Laura W.
I generally try to avoid all Roseville restaurants by matter of principle. I don't understand the desire to eat at crowded, loud, sub-par restaurants with poor service and huge parking lots that are so full you have to factor in time to walk from your car to the restaurant in order to be on time to meet friends. And that's almost what I always get in Roseville, and my experience at BJ's was no different. I was with a large group of about 16, and I know that makes it a little harder on the waiters, thus the "large group gratuity" they charge, but how hard is it to refill someone's drink? Apparently very hard for the BJ wait staff. My husband's water was empty for at least 20 minutes when mine also became empty and I asked the waiter for more water. Apparently he didn't hear me, so someone at our table got up, found him at the charge station, and requested water. Then we waited. And waited. When a waiter came back, we asked again. Two of us, in fact. No water. Finally the next time a waiter came by and we asked AGAIN, we finally got water. Maybe we were discriminated against for not ordering alcoholic drink after alcoholic drink like our friends. A shot of vanilla Vodka is $6.50, by the way. But the waiter also brought a friend the wrong alcoholic drink, and another friend, the wrong dish. So maybe they're just incompetent. My friend ordered a pasta dish with chicken. The waiter asked, "Grilled or blackened?" She said grilled. Her dish came without chicken. When she brought it up to the waiter his excuse was, "Oh, we didn't discuss the chicken, so I didn't know you wanted it." Ummmm.... Maybe he caught a case of Amnesia and that's why he couldn't remember the orders? My food, the angel hair toscana, would have been good if it had enough sauce on it. I almost asked for more sauce, but considering I spent half the night trying to get a drink refill, I didn't feel it was worth the hassle. My husband enjoyed his $10 club sandwich, just not the trumped up price. As a large party, we were put at several square tables pushed together to create a long rectangular table. It was crowded, we could barely get in and out of our chairs or talk to someone more than a couple seats down. I'd go back if someone else paid because I'm not one to pass up a free meal. Barring that, I'll never go back.
(1)
CD B.
Did not disappoint in the least. Very consistent with other locations in food & drink quality as well as service. Good value for the money.
(4)
Shawn C.
I had a really good experience here tonight. Had the ribs and they were good... Not top notch bbq but very good for a non-bbq/non-steakhouse place. The root beer is very good as well. Our service was quick and very friendly and I don't hqve any complaints except for a little confusion... We order spinich stuffed mushrooms as an appetizer. 20 minutes later after getting our salads the manager comes over to us and appologizes because they were out of mushrooms and offers a complimentary replacement. Very nice... But after we finished our meal the table across from us recieved the mushroom appetizers... I don't know... But thanks for a nice dinner.
(4)
Adrian B.
Service was a little slow as usual. But food was amazing as always! had a Pirahna Pale Ale and Blonde Ale and it was very good. Appetizers are pricey, but if you go during happy hour then it's half off.
(4)
J C.
I've been several times. Good food and service. Large menu, pizza is great. I have to say they were having an 'off' night the last time we were there. The manager visited our table and apologized for the poor experience. So I won't let this one time keep me from going back.
(4)
Megan W.
I hate their service, but I love the Great White pizza and the mozzarella sticks. There's always something wrong with the order and when you point it out, expect to wait for days to get the fixed order with no apologizes/comping. Big parties like to come here even though the service for said large parties is NEVER good.
(3)
Neon C.
SERVICE SERVICE SERVICE. At all the BJ's my wife and I have gone to, that has been the problem. It's just rude, slow and sloppy!!!! And when your beer and food is ok at best, you really need to step up the service and kick your snotty attitudes to the side.
(1)
Ann H.
First time @ any BJ's, met family for lunch. Ordered first, mini deep dish pizza. When delivered was advised the cook messed it up, so the two pieces on a plate, was to start, while they made me a 'new' pizza'. Waitress came by a few times to inquire whether I ever recv'd it? Mgr came by, said he heard about it, & would make sure the pizza was made & delivered. After 2 hrs. the mgr brought me a pizza, then the cook brought one. I had ordered a mini Pizzooki, never got that either. Well, checked BJ's off my bucket-list! 2 1/4 hrs.!!!
(1)
Yesenia N.
I went there for lunch today and had the mini pizza lunch special. My pizza was soaked in grease as if they deep fried my pizza crust! Within an hour I felt nauseas. I will more than likely never eat there again.
(1)
Julianne C.
The menu here is large, and there are many items that me and my family love: fried calamari, fried artichokes, blue cheese wedge salad, Pale Ale chili, cheeseburger pizza, buffalo pizza, huge loaded baked potatoes, open face chili cheeseburger (crazy good!!) And who doesn't love a cookie fresh from the oven topped with ice cream? Yum We usually have great service here, but if you come on a busy Friday night, you run the chances of less than perfect service. This is a no-brainer, but still some people are surprised when they show up at 7pm Friday and have a wait. When no one can decide what sounds good for dinner, BJ's is always a crowd pleaser.
(5)
Dave K.
This place has great food, but is WAY too pricey. I'd rather go to some family owned place and eat great food there. For two people we paid over $50 and the gratuity is a rip off.. In other words, it's a fancy restaurant but they still charge too much for the food.
(2)
Carol D.
The host/welcome experience at this BJ's is so NOT welcoming, and this is the third visit with the same result. A cold tone of voice, being told that we must 'wait' even though most of the restaurant is empty and there is no one waiting in the lobby... a feeling that we are intruding, and the front desk staff has other, better things to do. We came for a nice dinner. One meal was good. The ribs were awful. Too tough to pull off with a fork. Nearly impossible to cut with a steak knife. Not much meat, and what meat was there was tough and tasteless. Very little sauce and nothing extra on the side. So basically, dry, tough meat on bones. Too risky to battle at the table, so I took home most of the rack, and boiled it to make the meat soften. Fell away from the bones, but not any more tender. At least I got some protein out of it!!! Service was just ordinary, no connection at all.
(2)
Jennifer V.
Finally gave BJ's another try and I'm glad I did! My husband and I were waited on my Brandon a couple of weeks ago and he is by far one of the best servers I've had in a really long time. We came for pizza and drinks and after we ordered he let us know about a special that saved us about $20. He obviously didn't have to tell us since a smaller bill doesn't help the servers tip but we we really appreciate that he took the time to let us know. Even though he was pretty busy that night he made sure that we were taken care the whole night. Awesome service!! We will definitely come back because of Brandon's service.
(5)
Clint C.
Every time that my adult children come home to visit we HAVE to go to BJ's -The best pizza on the planet (if you like deep dish) and the Pizoki's are the best dessert on the planet (if you like fresh out of the oven giant cookies with ice cream on it) it is much better than it sounds! This place is very loud and always crowded, unfortunately, otherwise we would come more often
(4)
Devan C.
the calories are listed on the menu for a reason - did you know a normal diet consists of 2,000 calories per day, and this place serves meals that literally are 2,000 calories? If you eat dinner from this place and get dessert you might as well just save yourself $20 and eat a stick of butter instead Oh yeah, and would you like a beer with that?
(1)
Lexie M.
Went for drinks last Friday with some friends. The waitress was nice however she seemed to be somewhat rushing us out to turn the table. It was getting pretty busy so I imagine that is the reason. Drinks were pretty good. Ordered the tri-tip sliders which were very good. Also ordered onion rings, and potato skins. The presentation was nice. We happen to land in happy hour time so everything was cheaper than normal hours. I would definitely return, maybe on a not so busy night
(3)
Heidi H.
I'm not a beer drinker but I knew they made their own root beer but they also make cream sodas and cherry and orange sodas!!! Yum The Pizza is the greatest and they have so many choices, everyone is bound to be happy here. Lunch specials are great and they have plenty of salad and sandwich options as well as pizza. They even have a frequent lunch card you can get signed to get one free after so many.
(5)
Joe P.
On my recent visit to you location #436 we had an encounter with the manager on duty named Jeremy. We were there because of a fundraiser for my daughter's school, Junction elementary. All the employees knew about the fundraiser. At the time we ordered we told our waitress Michelle that we did not have the flyer but could bring it up on our phone to show her. She was awesome. At the end of the meal she talked with Jeremy and she stated that he would not honor the fundraiser because we did not have the flyer. I asked to speak with him. When he come to the table he did not even let us speak, nor did he even say good evening. He was rude and said he could not honor without the flyer. Then he proceeded to ask what fundraiser. Really say no then ask for what. This manager has to be the worst manager ever! I can't even believe that a fine place like Bjs would even hire this incompetent fool. When asked if we could email it to him and maybe he could print it for us he immediately said NO! I asked could he photo copy someone else's he said well.....I guess. This type of employee should only be allowed to clean the toilets at a truck stop. He has the work customer service ever. The amount for donating was 15% of my bill which was $73.63 so we literally are talking about less than a $15 dollar donation. If I knew that the Jeremy was going to be so rude and ignorant, I would have rather just donated $20 to the school myself and not gone to dinner. I will NEVER come back to BJs. you can be assured I will post reviews everywhere online about this incompetent and ignorant Manager. I would like to know how a person like this would even be considered for a management posisiton.
(1)
Paul C.
Overall the food is alright. I come here for the pizza with my friends. We have some beer. The pizza is good as I don't expect too much of it. This restaurant always have so many people to wait in line. I love the SPINACH & ARTICHOKE pizza. Deep dish one is ok.
(3)
Chris M.
The food has always been great. The pizza is amazing. But this is the seccond time we have done call ahead seating and our wait time was longer than it would have been if we just went in. Call ahead seating is a joke and hurts you more than it helps.
(2)
Jerran H.
Excellent and friendly service. Met up with some family this last weekend, and while a little crowded, they made every effort in getting our party comfortable. The food was excellent, and the prices very reasonable. And of course, the beer was fantastic!
(5)
Sara R.
Love the atmosphere and their fried artichokes!!
(4)
Cristina K.
Just ate there today for lunch and ordered the Thai shrimp lettuce wrap. It tasted ok. The shrimp tasted cold but I figured it was suppose to taste like that since it is kind of like a salad. I just got home and can we say, "FOOD POISONING?!" I'm so disappointed. The last thing you think when you eat at a restaurant is that you will get sick. :(
(1)
Shane T.
Went here twice for lunch and I really want to give four stars but I can't. First time I had the chicken fettuccine and second time I had the pulled pork sandwich. Both were excellent and I sat at the bar both times. Had the same server both times and she sucks. Not very personable. On my second visit she gives me a catchup bottle and says it's almost out (so why do you give this to the customer). Starts to give me a second bottle when the first one is obviously out, and I have to ask for more. The second bottle of catchup is practically empty. I'm wondering where is her common sense? She goes to the back and brings out a new catchup bottle without shaking it, so I pour tomato juice until it becomes catchup. If the service was better at the bar during the lunch hour I would be happy to say I'm a fan and tip twenty percent. I just don't have a lot to look forward to when sitting at the bar for lunch.
(3)
Mike F.
Food & beverages good, little cramps in bar area & music had a tendency top be to loud.
(3)
Will C.
HORRIBLE - came here to attend a friend's 25th birthday party. We were a party of 12. 3 of us were able to order before the other 9 arrived. 2 of the 3 that ordered received their food way too early. One didn't eat their food because we thought everyone else would get their food at about the same time. After waiting so long, she asked the waiter to re-heat...yup, re-heat the food again. I ordered a SALAD, and I didn't get my food yet. The other 9 ordered their food and 8 of the 9 received theirs. I was still waiting. I complained to the manager. By the time I received my food it was maybe 45 minutes later, they placed it in a to go box in a to go bag. I had come back from the restroom after drinking 5 diet pepsis waiting for my food to find this bag in front of my seat! The place was packed - about 1045pm on a Friday night. NEVER this location ever again. EDIT: Even though 2 of the 12 that didn't get the food were comp'd, I still rate this place as 1-star. I found it insulting for the waiter to think I wanted my food to go. I was sitting there in the restaurant eating out of a to-go container. If I wanted to have it to go, I would have gone to Jack's or some place less casual like LaBou! BAD...VERY BAD
(1)
Ruth G.
BJ's is always a great place to go to get consistently good food. They seem to have some new menu items and we tried the Ahi tuna appetizer. WOW! It was great! You must try it if you are into the sushi type food. Always a busy place, so if you are in a hurry and don't want to wait, go on the off hours. And on the weekends, plan on waiting at almost anytime. Food is definitely worth the wait.
(4)
Jonathan S.
Deep dish pizza was horrible, incredibly bad service, and the manager was rude when we asked for assistance. We're not going back!
(1)
Tony H.
Service was suspect at best. We were turned over to a new waitress "Ricky" who stepped in and made up for the first servers poor attention and sometimes cluelessness. Thank goodness for mandatory work breaks. The food was good not great, tried the steak and blue cheese flat bread which was tasty! Overall good food and good beer. Ashamed as it seems BJ's is less and less a place I enjoy eating.
(3)
Delmer B.
The personal pizzas are good. But the pumpkin beer is the best I've had.
(5)
Hector Z.
Ran out of food service is awful
(1)
Svitlana S.
My kids (14 and 4) Love this place...We've ordered take out pizza a few times...and it sucked, but eating in has always been good. Any time my kids have a choice, they wanna come here. But its always sooo busy and on most nights the wait is 30+ minutes, weekends its an hour +. I guess the reason they are so busy is because they have something for everyone...
(4)
Joann B.
Our favorites are the buffalo wings, appetizer sausage pizza and the pizookie desserts. Their chopped salads are pretty good, too. I would stay away from the sandwiches. Just average. Of course, must order a cold glass (or 2) of their Hef. Yum! The Roseville location is pretty packed at dinner time, especially during the weekends. Just like their Natomas location, service can take awhile. Thank goodness there's a wall of TV's featuring sports channels.
(4)
Christine A.
Food is decent. Nothing to rave about... BUT my biggest gripe with BJ's is the horribly slippery floor. I should have remembered from the first time I went to the Roseville BJ's two years ago- but was reminded again this past weekend that heels are NOT a good option. Going from the table to the ladies room felt like multiple bad wipeouts about to happen. I'm pretty sure the rest of the restaurant thought I was drunk because I was hobbling all over the place while trying not to give them a show. Moral of the story: ladies, think twice about wearing those pumps you just got at the Galleria.
(1)
Sean M.
I visited here the other night with my brother while his wife and his new baby girl rested at the hospital...she had just been born the day before. We wanted to get a drink and some food but didn't want to be in an atmosphere that was too loud and crazy, so we chose BJ's. I've been here many times before and their service, food and prices are always excellent! I really tried to order something different but I went with my usual...the Jambalaya! It's delicious...just try not to look at the calorie content! I was glad we decided to go to BJ's instead of the "other" brew house, across the street. They weren't busy at all, and it was a nice, relaxing dinner with a Brewhouse blonde and one of my favorite Cajun dishes.
(4)
Mark H.
A very impressive beer selection for a restaurant and their in house brew is high quality. I enjoyed the Oktoberfest several times. The pizza was very good and everyone that ate there enjoyed their food. I will definitely be back.
(4)
Anji W.
I love going to all the BJ's in general, but the waitress that served me that night at THIS BJ's was great. She gave suggestions and was all smiles whenever she was around. I love this place because of all the different sports playing on the screens and the food is yummy. I like ordering pizza, the cheddar bowl, the jalapeno burger, and the chicken limone over the angel hair here depending on what I'm craving. Their drinks here are delicious too. BJ's is a repeat place for me!
(5)
Cori M.
I absolutely love eating at BJ's. I've never had a bad meal. Usually I have amazing service as well. Today I got here right at opening, and being a server in the past I understand that it can sometimes be quite busy right at open. When the short, dark haired hostess asked how many, I said 2...she said it's all open seating in the bar and I told her I would prefer a table. She said there would be a wait for a table and I said that it was fine I would wait...she continued to tell me that I should just sit in the bar. I told her no I would wait. While waiting she started complaining to her co worker about how angry she was at whoever closed the night before because they sucked. I found this to be completely inappropriate as she was saying very mean things. I understand being frustrated but you never do that in from of guests. She was very rude and unfriendly as well. I write this while waiting to be seated...I just hope my server and food is better then that of the short haired dark hostess with a terrible attitude.
(1)
Delorean L.
Apps and entrees are alright! But wonderful beer! i am not much of a beer drinker, but i do enjoy the Berrybust at BJs. If you dont like the bitter beer taste, you will surely enjoy this beer. Dessert is yummy.
(4)
Josh S.
Growlers! BJ's has a good selection of hand crafted BEER. After a few of these Beer's, there is nothing better than some greasy fried food. But before ordering your food, you should probably put in that order for a Growler or their finest BEER. After that is done, it's time to get onto food. Might I suggest the Parmesan Crusted Chicken. Nestled lovingly on a bed of creamy mashed potatoes, the chicken is salty, crispy, tender all in one. Have I mentioned the Growlers? Don't forget to pick yours up on the way out. They seem a little small to me, but that could be because I drink the beer so quick.
(4)
Sandy K.
I'm giving BJ's a 4 because my family loves this place (even my traditional Indian grandmother wanted to come here for her birthday dinner). Come here for the pizza and beer and you will be satisfied. You can't go wrong with the BJ's favorite pizza. Also - the pizookie is amazing! White chocolate macadamia is my favorite :) Try to make a reservation because it gets VERY busy.
(4)
Kay M.
Slowest service ever. :-( Food is ok though, I like their pizzas and pizookies. Would much rather prefer Chicago fire though.
(2)
Jason F.
I come here all the time. Only go to the locations that actually brew their beer on sight like this one. Beer tastes better. Ask your waiter if they brew their beer on site. Good food overall. Good portions.
(4)
Elizabeth E.
OMG.......from the atmosphere to the lighting from the food to the staff.... What a great experience!!!! The food was amazing he: NY strip Cesar salad and horseradish mashed potatoes,wheat beer She: California Burger with crispy skinny fries. Strawberry-patch Shared: pizzuki. The lighting was ambient but perfect for every seat, loud and full of fun but very spot on. Everything came with perfect timing, Thank you Mark your a great server!!! Will be back!!
(5)
Keena V.
Foods I love at all BJs: 1. Loaded potato with bacon and cheese 2. Mini pepperoni pizza 3. Pot stickers 4. Burschetta 5. forgot the name, but it's a pasta with white sauce and broccoli and chicken The service last night was exceptional from the girl that helped us. Anything and everything we wanted was at our table without any hesitation. I hadn't been to a BJ's in about a year or more, but going last night and getting the service that I did made me want to come back more often.
(4)
Erica S.
This BJ's was bigger in space than the ones I've been to. On a Monday night, it was pretty busy due to people watching football. Instead of finding a seat at the bar, we opted to wait for a table in the dining area. Food took awhile to come out. Even the appetizer took like 25 minutes after we ordered it. I tried their Santa Fe spring rolls, which had chicken, black beans, roasted red peppers, cheese, and corn inside. It came with avocado cream sauce and another sauce. It came with about 10 pieces and since it was piping hot, it tasted good. Perfect with cold beer! For dinner, I tried the BJ's Favorite deep dish pizza. The server recommended getting a medium size for 2 people. It was 6 big slices so it ended up being too much food after eating the appetizer. Unfortunately, the pizza didn't look or taste as good as I expected. It came with pepperoni, sausage, mushrooms, green peppers, onions, olives, and tomatoes, but it didn't seem like there was any sauce on it. The toppings were very limited that I felt like I paid more for the dough. Every bite seemed like I was stuffing carbs. There was barely any flavor to it that I was a little disappointed. Now I know what not to order next time. Service was good though.
(3)
No S.
I love the food, but this location is the WORST MANAGED food place I've ever eaten at. The management here knows ZERO about customer relations. I've closed my Rewards account and look forward to this place closing. Go a couple hundred yards further to Yard House - wayyyy better.
(1)
Valerie G.
Went to BJs with a small group of friends to celebrate my birthday. We arrived about 6:00 on a Wednesday and were seated within a few minutes. Too bad that this was the highlight of the service at BJs. The waitress that took our order must have practiced saying "I'm sorry" to the point that is a permanent part of her vocabulary. I counted at least 30 "I'm sorry's" last night. She took our drink order and everytime she repeated something incorrectly, she said "I'm sorry. Sorry". We ended up giving her our dinner order at the same time, as we were not ordering appetizers. One girl at our table ordered a pepperoni, mushroom and olive pizza. She says "Okay, pepperoni and sausage." The girl said "No, pepperoni, mushroom and black olive." "Oh, I'm sorry. Sorry." She came back about 15 minutes later with the wrong soda, diet instead of regular, and did not bring my glass of wine. "I'm sorry. Sorry. I'll be right back with a regular soda and your wine. Sorry. They seated all of my tables at once. Sorry." Okay, I didn't really need to know why she was screwing up, but I guess she wanted to tell us. Twenty minutes later, the soda and wine were served. She sent the manager over to apologize and I asked for a second glass of wine, which was delivered promptly. Our food was delivered and yup, the pizza was a pepperoni and sausage. We sent it back and this prompted another visit from the manager who told us they would need to "fire up a new one" and "Sorry about that." The food that we ordered was good, but the service was REALLY off. We received the bill and there was not one thing comped. A couple of folks from our party excused themselves and spoke to the manager. They did take the cost of the pizza ($20) off the bill and I received a gift card that would be worth anywhere from $5.00 to $500.00, but I wouldn't know until I return for another visit. Nice. This place needs to provide better training for their staff. Hearing "I'm sorry. Sorry" a bazillion times during service does not make up for the long waits and mistakes. Get with it, BJs.
(2)
Michelle S.
We recently went to BJ's because it was late, we were hungry, and we didn't want to drive to Sac...plus, the weekend atmosphere (especially in the bar area) can be pretty fun. Based on my prior experiences with weak sauce mixed drinks here, I ordered a dirty gin martini--however, they managed to make what tasted like straight up olive juice :( Dinner was pretty good and calorie laden as expected, but we noticed that the avocado eggrolls did not seem quite as good as we remembered... Would be a 2.5, but I'll give it a 3 for atmosphere :)
(3)
Adam O.
Pretty much the same as any of the other BJ's in the area. You know you are going to get really good food and service. The drinks can be somewhat watered down at times, but the beer is always good.
(4)
Brie L.
The Parmesan chicken with a lemon butter sauce over white cheddar mashed potatoes was excellent. The only thing that kept me from giving 5 stars was someone took my food to the wrong table so I had to wait for them to make me a new one. The server an manager both came to the table to apologize and I appreciated the follow up. That is great service recovery from a fumble.
(4)
Tammy S.
BJ's is pretty good food. Not a lot of veg options but I go there a lot because it is my friend's favorite. They are always super busy yet the service is quick and friendly. The beer is good but so is the wine. The menu is kinda typical but all good.
(3)
Stacey R.
My family and I love BJ's so while out of town we went to the one is Roseville, and we were disappointed :( The service its self was ok but not sure why as we were done we got a new server. First we got soup and salad and soup was COLD Then the food came out 3 burgers and the southern fried chicken My mash potatoes cold husband fries Cold and our daughters friend didnt get her fries untill we got our recooks. My husband burger was very pink inside and we ordered MW. We didnt sent the burger back but a manager did come over and say sorry. That was it to say sorry. We will not go back to the Bjs in Roseville
(2)
Erin K.
I've eaten here twice now and been really happy both times. I had the Pale Ale this time and was satisfied with it. I ate the spicy spaghetti last time and the fish tacos this time, both meals were delicious. The second time I went we were in a big group and my friend's meal arrived to the table about 5-10 minutes later than everyone else's and they comp-ed his meal. I always appreciate good service that recognizes when something goes wrong and takes action to make it better. I'm not in Sacramento a lot, but if I was I'd definitely go back to this place again and again.
(4)
Brittany M.
I've been here several times with family and the food and service are always very good! The beer is excellent! Everything I've ordered from the menu here has been very tasty, but the pizza is exceptional! Try the Mediterannean! Their lunch specials are VERY nicely priced - I ate lunch here a couple weeks ago for under $6 and it was more food than I could even finish!!! Is the food the most mindblowing culinary experience ever? No, but then again this is a glorified sports bar so you really just come here mostly for the atmosphere and the selection, not a world class dining experience.
(4)
Joe T.
What a disappointment! The stars is for the BJ'S FAMOUS PIZOOKIE®. Ordered a nice rare ribeye....brought me a MEDIUM ribeye. Waitress was great and was not her fault as she relies on the kitchen to look good. She took back to the kitchen and brought a rare non-ribeye piece meat. Two bites and I was done. Left a great tip for the waitress, but never again. BTW, the manager was notified, but they never showed.
(2)
Jenna B.
I love this BJs. Mojito night with my buddy has become a tradition here - it's our favorite drink! Favorite foods are the Great White pizza, the calamari, the white cheddar mashed potatoes, the stuffed mushrooms, and the chicken fettuchini alfredo! Yum!
(5)
Ashu N.
One of my favorite places to eat, especially because of the variety in the menu...but I honestly, cannot stand this location. I am sorry to say, but most of the waitresses (not waiters) lack quality customer service. Been here many times due to location and the party room, but last night was the worst service I have ever received at this place. Busy Saturday night as usual, understandable. We was taken to a table that wasn't picked up yet and was ask to wait for a few mins. Yet the tables next to us was being clean but not ours? We had to wait. Ok, fine, no big deal. Waitress comes and asks us about drinks and makes suggestions. I told her we do not drink alcohol. Then she stated, she would let us look at the menu and come back. She comes back, takes our drink orders and takes her 10 mins to bring back water. Meanwhile, she is taking orders from the table next to us who came in after us! My friend made a comment stating "I think she is treating us differently"...I states, "oh no, why would someone do that?" She comes back taking our orders, with no smile no anything, didnt even take our full order and starts walking away. I asked her if she would also start and appeitizer for us. She went away, table after us got served before us and I started noticing she was treating us different. I seen her at two different tables and her facial expressions and her monotone was very different. As we waited for our food, not once did she come back and check on our drinks. I had ordered coffee, and it seemed it was an inconvience for her to get us coffee but it was ok for the table across from us. When I asked for a refill, she was at the table next to us. That is when she informed us the pizza which was the appeitizer was going to be a few more mins. She returns with cold coffee, no creamer and walks away before I can ask for some. She later comes back with all our food that was ordered at the same time, and just sets it on the table and walks off without asking if we needed anything else. Yet, again, my table is sitting there observing her with the table next to us and across from us. It took her ten mins to come back and ask if we needed anything, I asked for warm coffee and sauce for my pizza. The coffee refill never came, but my sauce did. Finally, I got the hint, she did not want to serve us when she came with a check to our table and yet didnt let us get dessert? She put the check on the table, then states, "This is your check, please stand it up when your ready." about a good 30 seconds later she adds, "Unless you want dessert." Yet we have no dessert menu! and she already has our check ready? I was so confused and dazed by what was just happening. Especially, when I heard her asking the table next to us about dessert and making suggestions! I was soo upset! My friend said, he had noticed it all along, but thought he was just being picky. This waitress for some reason did not want to serve us, I dont know why, I really dont want to know why, but it is very unacceptable and I would surely remind my friends not to eat here if possible. I love the food, but not the service at this location. I wish I knew her name to file a complaint right then and there, even saw the manager in the blue shirt walking up and down the isles. But my friend did not want to make a scene. To the girl who did not get a tip from us tonight, you are lucky I didnt have the time to sit there and write how rude you was being to us on that recepit. I work in customer service and I could not believe the type of service you gave us without any reason behind it. And I know that because you never served us before, nor could you have anything against us. I am very sadden that our night was ruined. I've always tipped bad service, but this was just too much.
(1)
Sandy N.
Huge portions, can't beat that. Plenty of items to choose from on the menu. The service is pretty consistent with being friendly.
(3)
Joe B.
First time going to BJ's for happy hour... Usually it is too crowded and we can't get a seat... Yesterday, we were in luck... Had a great time.... Service was just fine.. Waitress was nice... Plenty of options for happy hour food... We had the sliders with fries.. Tasty good and a huge portion... Tried a mini pizza and finished the whole thing... The beer is good.... We liked the Stout and Porter... Didn't care for the light beers.... With all of the tv's, specials, and great location, we will go back again....
(4)
Rich R.
I was dissapointed with my experience here. I don't usually frequent BJ's cause I think there are better places for pizza in the area, but decided to give it a shot since I received a birthday coupon for a free pazooki dessert. Plus, I always wonder why there are usually allot of people waiting outside when I drive by. So when I got there I was by myself so I wanted to sit at the bar. I found a spot at the end of the bar closest to the bathroom side. It took a little while to be acknowledged by the bartenders. I finally got a menu and once again waited for one of them to take my order. So I ordered one of there beer sampler's and a California Club flatbread pizza. The beer was what I expected it to be which was ok and the pizza was good. Nothing to extraordinary. But the real problem I had was there were two servers who had obviously had relations and decided they were going to argue right there and then. The male server was obviously really aggressive and wouldn't let the female server do her work until he got his words in. Not the place or the time for that crap. That's why you never hook up with someone at work, it's an unwritten rule that they obviously did not know about. The male server even came up to me and appologized since I was in ear shot, but little did he know that I block out negative drama like that. So then I was ready for my free dessert and was happily surprised that I had different options of flavors of cookies and ice cream. But, I just wanted the regular chocolate chip cookie with vanilla ice cream. So after a while someone brought me my pazookie and I realized it was a tiny little cookie with a small portion of ice cream. You would think with the business that they get that they could at least give you a full size portion like allot of other restaurants do. But even worse, it was chocalate ice cream with a peanut butter cookie. The bartender told me that they ran out of vanilla ice cream and thought I would like this combo! Who runs out of vanilla ice cream???? So after all is said and done, the service was sub-par, the food was ok, and I couldn't even get what I came there for in the first place. Not sure if I would go there again on purpouse since there is better pizza places in the area. The customer comes first and left feeling like they had plenty of business and didn't care if I had a bad experience. Oh well, on to the next restaurant!!!!
(2)
Cynthia A.
We've come by again twice since the last review ... I found that lunch ends up being the same as the dinner. Why? - Two Pizza & Salad specials w/ sodas ends up around $20-$25 - Dinner for Two (Salad & Medium Pizza & Pizookie) is $20 Why didn't I know about dinner for two sooner?! The waitress asked if we wanted a pizookie, and we thought that it would have been extra to ask! When we looked at our receipt, we saw that the pizookie was actually part of a deal that they had. Wow -- mistake on our part, but we were full anyways! The wait is usually around five minutes for this place since we usually come when everyone else wants a seat, too. They're pretty quick with service.
(5)
Jeramie K.
Great food and service. We always have a wonderful time here
(5)
Nicole C.
Went there last night for a birthday dinner, the food was really good i tried the pot stickers and Thai glazed chicken and the chicken club flat bread (we ordered a bunch of appetizers) and it was all really good i had a strawberry mojito which was delicious. its a little pricey and it was packed on a Tuesday night. service was good didn't have to wait long for anything and the server was good at recommending drinks.
(4)
Tina F.
Great place to go to when your having a late dinner & every other restaurants around 95765 are closed! Service is very good, food is average.
(4)
Rodel R.
"The soda isn't listed on the menu, how much is it" - me "How about free?" - server I guess I caught a break there, or maybe we were in a huge group and he wanted a huge tip, which he got! My friends and I celebrate birthdays at this location from time to time and we really have nothing to complain about! Service is great! Another good perk about this location is the happy hour. $5 pizzas and discounted appetizers and drinks, you really can't go wrong here! My personal recommendation would have to be the Great White pizza... which is basically their version of a Garlic Chicken pizza. My friends also made the mistake of ordering separate Pizookies, when we could have ordered the giant one and saved a lot! Oops, LOL. I would also have to suggest the baked potato... it's huge! (TWSS LOL)
(5)
Jessica H.
Don't know how many times I've been and its always great. Lettuce wraps are awesome. Beers aren't anything special but good... They just need to stop waxing t he floors... I've slipped so many times... Hahah
(5)
Paul V.
My experience echoes what others have said... The food was good, the service bad. If they can properly train the waiters, or hire more people, this place could probably get more business.
(3)
Chris B.
For me the only time BJ's is worth the trip is during happy hour where you can get your own deep dish pizza for cheap. I do enjoy their micro-brew but it's not the best. This place tends to get very busy, with pretty long waits and especially during prom season the place will be crawling with teens.
(3)
Sarah D.
This place is awesome. Staff is always friendly
(5)
Rene L.
just like any other BJ's you have your bar area with plenty of seating, huge tv, and lots of seating on the floor. they were beyond packed on a saturday night, but we were set on eating there and stayed. i was told 30 mins for table for 2, and the pager vibrated 10 mins later- very nice! the servers were super prompt and chill for such a swamped night. i'll admit i'm a picky eater and had quite a few subs for my order. our server was great about it, and my food came out perfect. much love for BJ's :-)
(5)
Brook M.
Hot jambalaya! It was a big party so the service was lacking slightly, but that is to be expected. The jambalaya was awesomely spicy and they had Chimay on their beer menu.
(3)
Jay D.
I went for happy hour and got the southwestern mini pizza and calamari. Sauce was good for the calamari and pizza wasn't bad. Happy hour is still quite pricy, but I would go back.
(4)
Ben C.
Not being from Roseville, but passing through on the way to some powdery bliss, I happened to stop here recently. This place was quite good for what it was. The food was nice, a strong step above a Chili's or similar. Our service this day was a little delayed, but there was honest acknowledgement of this and they seemed sincerely contrite. The atmosphere is like a good modern sports bar with large screens behind the bar for easy viewing. One screen is 4x block of LCDs. So know that this is what you are going in for when going. Me likey. So if your hungry and on your way from Sacramento to Tahoe, this place is a good bet. It's right off I-80. Oh, and they've got good beer!
(4)
Jane H.
My nephew & niece were in town for the day so my family decided to go out to a local BJ upon my nephew's suggestion based on his experience in another BJ restaurant. We came in at 4pm on a Wednesday afternoon hoping that early dinner on a Wednesday night was going to be a nice quiet meal. We were seated right away, but that was when everything started to go wrong. We sat there for 20 minutes and the waitress/waiter never came to take order. We finally had to waive down a person in uniform to request attendance. A waitress came over after about 5 minutes (we should've just left right there and then) to take our order. So now we waited some more. About 15 minutes later, the waitress returned to tell us that our orders were not "sent" to their system and that she had to do it again. We were getting real upset then, but it was late and we didn't want to leave and have to search for another restaurant. We continued sitting there for 35 minutes and there were still no foods. Finally, they brought out the appetizer and all of us dove in because we were very hungry then. The foods slowly came out and they were mediocre at best, but we were hungry so we were glad to at least had some foods to eat. One of the items we ordered was a $28 pizza. It came out last and it came out raw. The toppings seem to be cooked fine, but the dough inside were almost 100% raw. Wow!!!! I couldn't believe it. Wouldn't pizza BJ's bread & butter, its expertise? Unbelieveable!!! We called the manager over and he checked the pizza and apologized then offered to recook it for us. What? We waited for almost 90 minutes for the food and when we had the food, it was cooked "wrong". We were completely upset. It ruined the whole meal right from the beginning. BJ will never get another penny from us EVER!!!! and we will make sure we let all our friends know about our experience as well.
(1)
J B J.
Usually great food I only have had one miss out of many. We go frequent because my husband likes the beers. Too noisy for my preference.
(4)
Kelson P.
Good Good Good. First time there just had a few appetizers and a few long Islands. I liked it alot. We will be back for sure.
(4)
Debi S.
I used to love BJ's. Until my birthday. The waitress handed drinks over the head of my grand-daughter, which resulted in her being drenched on one side in my daughter's cantaloupe martini & the other in beer. No apology was given either. It goes from bad to worse, Our food took forever coming out. We waited nearly 45 minutes, watching others who were seated AFTER getting their food, while we still waited. My husband finally asked the manager what was taking so long and all of a sudden there was our food, right after inquiring. ICE COLD! I've decided not to go back. I'm done with them. We didnt receive an apology or anything. We were treated as an inconvenience. So we have decided not to incovenience them with our business or our money.
(1)
L G.
... As good as it gets!!! Last night my fiance' and I had dinner at BJ's and we both ordered from there new seafood menu. We both chose the Creole Tilapia for which we both agreed was very good. I'm also excited that BJ's also does not charge a corkage fee; we brought our own bottle of wine which we both really enjoy & it complimented our entree. The first bottle no corkage... a second bottle $7. This one aspect of there service for me moved them from 4 stars to 5 stars. BTW, our service was impeccable - will definitely be my go-to restaurant!!!
(5)
C C.
Came here with my family for my birthday for the first time dining at this restaurant. For a Wednesday night it was PACKED as if it were a Saturday night. Our wait time was over 20 mins. Okay, whatever. Lets get back to the point now. We ordered the appetizer sampler. I tried the avocado egg rolls. I have to say, that was one of the BEST appetizers I've ever had! I had a little bit of the chips and spinach dip. Also really good. I ordered the Hawaiian Ma hi Ma hi with pineapple fried rice. The taste of the meal was delicious, however it was lukewarm, almost cool when it was served to me. I like my meals hot to the point where I have to blow on the first few bites, but being as crowded and busy as it was, I just shook it off and let it go, because I didn't want to be the only one waiting for a redo of my meal. The Ma hi Ma hi must have been a little overcooked too because it had more of a "dry chicken texture" instead of a moist flakey fish texture. Definitely different than what I'm use to! I had a Pizookie for dessert too (hot chocolate chip cookie with vanilla ice cream on top). Very good! Stuck to the plate tho. Our waiter was a little "off" too. Usually they ask for your drink order in the beginning, but it wasn't the case at all! He was also pretty expressionless , seemed pretty shy and nervous. I think I would come back here, maybe try a Monday night. The menu is HUGE so theres a lot more I would like to try. I didn't even try their DRINKS yet, not even for my birthday! Why? Wasn't feeling all that great.
(3)
Jim B.
I went there for lunch and I ordered a salad and a classic burger, medium, no cheese, but with onion and shoe string fries. The waitress bartender said, I'll just order it medium well if that's okay? I thought that was odd, but whatever. I'm pretty sure I know why she said that, which I'll explain later. No less than 5 minutes after giving the bartender my order, the food delivery person came up and asked if I had the burger with no onion (this plate had wedge cut fries). I told that I didn't order mine without onions, but he guy next to me, he had just been given the same style burger, said that must have been his because he ordered his without onions and the one he just bit into had onions, in addition, he asked for wedge cut fries. I could see the bar tender was thinking the same thing I was, that the orders got messed up, but what's more is, I told the gal, that wasn't my burger and I hadn't even gotten the salad I had , JUST, ordered! So the bartender tells the food delivery person that mine just needed onions, but first a salad and to follow her back. So I'm thinking, if she thinks I'm going to take a burger, that the paddy was probably already precooked. How else could the burger have been done in five min of my ordering and why was the bartender insisting it be medium well?? Because the precooked the patties for the lunch rush??? So I get my salad, it was fine and the bartender says, we're remaking your burger so it doesn't sit back there, but within 4, minutes later, I haven't even finished my salad, the same gal brings out a burger, the same one(???), but this time, it's with shoestring fries, but again, NO ONION! So I say, this doesn't have onions, is this the same one that you just tried giving me 4 minutes ago? And I can the see the bartender is freaked and she says, she doesn't know what they would have done back there and she'll handle this. Well she comes right back out with the burger, this time with onions, and tells me that she spoke to the general manager and he assured her it was a new burger. Really, the general manager is overseeing my burger? So I cut the burger in half and it's well done and just above room temp. I was so disgusted at the little game they were playing save a buck or two, that I didn't even bother eating and I just paid the and left. I won't be back there as a place that is trying to save a buck-fifty by reserving hamburger patty for an $11 burger is surely going to skimp on quality other places as well. No thanks BJ's.
(1)
Mark M.
Really good! Love the huge baked potatoes! I would have given it 5 stars but we had a problem with our food. I gave it 4 stars because the manager made it good he was very professional and took care of us.
(4)
Kristin E.
I havent been dissapointed or blown away by the food here. But I have to say... the Pozokie is AMAZING!!!
(3)
Darren M.
SOO much better than surrounding BJ's . as always delicious !! can't say too much more , calzones rock me !
(5)
Maren A.
I'm a regular here and have a lot of favorites off the menu -- especially the Mediterranean pizza, and clam chowder, which is served in a perfectly-toasted sourdough bowl. The berry cider and BJ's Root Beer are great drinks if you've got a sweet tooth like me (they make their own root beer and the mixed drink version includes butterscotch schnapps and Bailey's). Every guy I know adores the chili cheeseburger, which is almost too big for one person, and the calzones. The lunch specials are pretty good deals, and my friends all like the salads and sandwiches. Service is always friendly and prompt, even when they're slammed. Definitely suggest calling ahead on a Friday or Saturday night, or my favorite, calling in a to-go order and eating at your own place, since it can get pretty noisy and crowded.
(4)
Ness S.
Wow the pizza here is amazing! I love good pizza!!! This is definitely the place to go for a one of a kind taste and whoever thought of the bazookie is a mastermind let me tell you. OH, and you might be wondering what is a bazookie, well it is a huge cookie freshly baked in a deep dish pie pan. They bring it to you fresh out of the oven so it is war and oh soooo soft and the chocolate chips are all melted still, and they top it with a scoop of vanilla ice cream, yep thats right. This little delicacy's all in one dish. PS. I would try and make a reservation or go here at a non peak time, I have been here before as a party of 2, and I kid you not the wait was 3 hours!!! on a Friday.
(4)
Jennifer S.
This was my first time visiting a BJ's and I was not disappointed. I got the berry cider which was very tasty but the alcohol content was a bit low. I got a half sandwhich and half salad which was a smaller portion than I thought. The turkey cobb sandwhich was delicious and I liked the wedge fries. The wedge salad was very interesting as it was literally a wedge. I would have gotten the other choice of a salad. It was a good experience despite the wait which happened because there were two tables of kids going to homecoming dances and birthday tables.
(4)
Trish T.
I took a friend here tonight for her birthday dinner. I've only been here once when they first opened and I wasn't impressed. Tonight I walked in and it was so warm and inviting. Every staff member was so nice and my dinner was amazing. I can't wait to go back with my husband!
(5)
Alex C.
Crystal bad server!! This girl in comparison was about the same as Daria on Mtv.. She was so plain and tall.. The food was ok.. Crystal's service really stunk. I never got a refill until the check came. No silver ware. No napkins. How do you suck at your job this much? Really? It's sad because I really like coming to this place.. Too bad Crystal's service really sucked..
(1)
George T.
Good waitresses, Controlled Environment, Great food. Come here for a good time ;-)
(5)
Norm H.
Recommended but go early or call ahead for a table... this place is always pack! The food was good, service was great but the wait was long. We arrived around 7pm and waited a hour for a table. While we waited... they gave us free pizza slices to appease the time...outstanding!!! ...and yum! So then... we got a table. I ordered the "famous meatloaf"... never had meatloaf outside of home or the chow hall... wanted to try meatloaf from the experts (that is... not that my wife is not an expert meatloaf queen in her own sense). Anyways, the gurls had the Cajun Pasta and Mom got the Grilled Burger Melt. My meatloaf was good... ok I was not awed! At least my dinner tasted homemade! Mom enjoyed her burger and the pasta was also nice... very tender, not spicy and full of flavor. To finish, we got the ...tada! ...the "pizookie"! Very nice! ...except for one fatal flaw... the cookie under the cold ice cream became so hard that it stuck to the bottom of the pan. To finish off the rest of the cookie, you'll need a "jackhammer"! I know this... as I watched my three kids pry the rest of the desert off the pan with a spoon... and of course, what do you think happens next when the cookie finally gives... flying melted ice cream and mushy cookie crumbs all over everyone within range!!! ...ugh! Enjoy your meal!
(5)
J G.
Michelle, the bartender was perfect. I don't need much. Acknowledge me within a few minutes. Answer initial questions. Bring me what I ask for and check in after a few minutes. Check if I need anything more then bring the bill. Do this with a warm smile. The smile is just a warm fuzzy bonus. Great service isn't rocket science but so few places do it well. It looked like BJ's had service guidelines popping up on the computer screen. Maybe it takes constant reminding. Well, Bravo. The two times I've been here the service has really impressed me. The burger was cooked quickly and to a perfect medium rare. I walked out of another restaurant tonight because the bartender was too busy on his cell phone to notice me.
(5)
Susan S.
Fresh, quality food. Varied menu, comparable pricing. Whatever your pleasure, you will find something to tingle your taste buds. Attentive, friendly staff. Excellent service The desserts are limited to a very few ice cream topped items, cookie, brownie, and apple crisp, however, the food is so good and plentiful, who needs dessert. I look forward to a return visit.
(5)
Mike S.
bad service okay food with all the choices of restaurants in roseville DO NOT MAKE THIS ONE OF THEM
(1)
Aimee W.
On March 17th, a group of friend and I entered this location after playing a soccer game. We sat at the bar and at first the manager was accommodating. But as the night went on, the service grew worse. My group of about 8 people sat at the bar for 15 minutes before anyone came to greet us. Waited another 15 minutes for water, then waited another 10 minutes before our food order was taken. When we finally asked that our food order was taken, the waitress was curt and rude and excused herself to fetch more water. One of my friends is on a special diet and the waitress was not helpful when my friend was asking questions, nor did she present herself in a manner that seemed open to answering any questions at all. It look nearly 1 hour for a pizzookie and a boneless chicken wing appetizer to come out. When the timing was complained about the rude waitress came out and half hearted asked if there were questions in a tone that was less than pleasant. Then she rudely stated "I was given the food order exactly 24 minutes ago." Uh, right, she didn't even take our food order until we were sitting there for nearly 45 minutes. The MOD for that night tried to excuse the fact that they had gotten busy, when other members started to complain about the service she huffed and puffed and begrudgingly comped the ticket. I called the next day to complain to the GM. I gave my story to the daytime MOD and was told the GM would call me back in the afternoon after the lunch rush. There was no follow up. Bad service from start to finish. I will not be going back if I can help it. I would highly recommend making sure that Amy is not the MOD or that you do not sit in Yury's section. Yury is so rude!
(1)
Lori J.
I like BJs because of the beer. :) Everyone can find something they like on the menu. I've tried several different items. I really liked the Barbacoa tacos, the steak salad, and the flat bread pizzas. The bar area is large with lots of seating for large groups or couples. There is a wall of tvs to keep up with whatever game is on. The bar is comfortable enough to go alone or with a partner. The ambiance is casual, yet nice enough to take a date. Overall, BJs is a great choice!
(4)
Hector S.
I had the ribs, very good barq sauce good and tasty came with a bake potato the size of Idaho, (huge), also had a blonde beer which was good also, went in about 4:30 before it got busy . service was great also.
(4)
Kimber P.
When this place opened, it was way better. Their corporate offices are kinda screwing them, removing things from the menu that sold well because they would overshadow the new flatbreads. I used to love to order the cilantro pesto pizza, talk about something you absolutely couldn't find anywhere else, thin crust, not too much cheese, little bits of tomato and very savory. Now you can only order their flatbreads, I hope they end that test menu soon. To me, it's not a test if you whack the items already on the menu that are better. They just stuffed the ballots by not having anything else on the menu to compete with the test menu items (boring flatbreads, don't order them).
(3)
Stacey C.
So, I'm not really a Roseville person but I got an opportunity to try this place I'd been hearing about, so the hubby and I set off on our Friday night adventure with visions of exotic beers and other libations dancing in our heads. WOW, we walk in and instantly just love the layout and feel of the place. It's large without feeling overwhelming, nice high ceilings, good acoustics, attractive decor..just a place you want to be. On the TV screens(which are large but not obnoxiously so) there is basketball, football, golf, soccer, nascar, rugby and even cricket...a sport for everyone! Our bartenders were nice, but did slack off a bit giving us our receipts, didn't offer to explain about the beer menu, lots of personal chit chat going on etc. and I had heard that BJ's staff will sit you down if you've never been before and give you a run down of all their beers. They did recognize their obvious regulars. But it was Friday night and we were out having fun so...bygones. We ordered the darkest of the darks, a Tatonka Stout and it was divine. Rich, malty with a bitter bite. We wanted some munchies and my husband who is a picky eater wanted chips and salsa. I was a little bummed, wanting something a bit more exciting, but I quickly changed my mind when the order arrived. There was a variety of warm, fully salted chips in red, white and blue corn, and the salsa was actually fire roasted, you could tell by the taste. This appetizer was so much better than I thought it would be. Prices are cheap too which is appreciated. I think the beer was about $3.95 and the chips and salsa were not much if anything above that. We had not anticipated having dinner, but after about an hour and a half we were starting to get hungry. The place was packed with people out the door so the hubby grabbed a pager and we waited an additional 45 minutes..not too bad since we still had beer and chips to munch on. For dinner we both ordered the NY strip steaks..we were in full indulgence mode. Both steaks come with a side, and I chose a baked potato, the hubby chose shoestring fries. When the entrees arrived, OMG the potato was as big as my head with all the fixings. The steak was cooked absolutely perfectly and was DELICIOUS. Needless to say I took a few bites and was full, so BJ's fed me for breakfast and lunch the next day too. I was super bummed that we were too full to try the Pizookie for dessert. Next time for sure! The only bad thing which will probably prevent my husband from coming back with me..or at least I'll have to drive, is that someone keyed all the way down the side of his new mustang while we were there. My advice to anyone who goes is that you park in the main parking lot out front. The way we went in was a weird way and we ended up parking on the side..it looked like it may have been where the employees park? Anyhow, it was a little less populated with people(yet full of cars) so next time we'll park closer, in MY car.
(4)
Brian L.
Last night was my 2nd time coming to this BJ's location and it was great again. It was busy but not as busy as I expected it to be for it being Easter and all. My overall experiece was great from the staff to the food to the beer. Parm crusted chicken is awesome with the cheddar mashed potatoes nom nom nom and obviously you need to get a Pizookie for dessert also very nomamable. The beer I get here is the Pirhana pale ale, not a big fan of Pale Ales but if you don't like Sierra Nevada pale ale you will probably like this one. Once again a good place to eat and drink!
(5)
Don B.
I've never been a fan of BJ's primarily because of the service. Sundays experience started out pretty good. Our server was nice, upbeat and attentive. She did a great job, unfortunately she had to take a break and her relief was TERRIBLE!! She had the attitude that she was "too good" to be a server and since she wasn't getting the tip from our party why bother. I had to flag her down to get a refill on my beverage. She took our dessert order and while delivering it stopped to walk 4 tables away to collect empty plates with my sisters pizookie in her hand. Returned to our table with and arm load of dirty plates from the other table and plops the last dessert down. The manager stopped by once and appeared to be clueless. "Hi I'm the manager just stopping by ti say HI, everything ok?" We asked for separate checks our relief server had no idea how to do it. "Just write down a 1,2 and so on next to what you want to be charged for" The restrooms were trashed, my grand-daughter slipped and fell on the flooded floor. We told the manager "Oh, I had no idea". Needless to say BJ's continued their reputation of lousy service.
(2)
Caitlin D.
I've been to the one in Vacaville and the cookie with ice cream on top was really good! I went to the one in Roseville and I got the turkey sandwich with avocado added on top. First of all, they barely add any avocado on for the price they charge. The sandwich was huge! Tons of turkey on it. It looked good and then when I picked it up, almost immediately, the bread fell apart into pieces. I got the larger fries and they were pretty good.
(3)
Jen L.
Oh BJs...you failed me this time. Went here last night with my husband because we were hungry after shopping at Westfield galleria. I ordered chip & salsa for apetizer and it was not good. The salsa was too sour and it wasn't spicy enough for our taste. For my entree I ordered the Ahi salad, the dressing was too overpowering and the Ahi was not fresh even though the portion is pretty big for $12 bucks. My husband ordered the ribs and that was delicious. I was not a happy camper afterwards because I didn't really enjoy my dinner.
(2)
Timothy B.
I love BJ's. Their deep dish pizzas are great. Pizookie's are even better for your desert. Often times there might be a wait, but generally we get in quickly. It can be noisy as in all BJ's. However, if you love the food it is worth it. The service is usually great as well.
(5)
Shawn B.
The food is always good and the beer is wonderful. I would normally say the service was top notch but not tonight. It took 20 minutes just to get water and 30 minutes to order. Well out of the norm. The manager didn't help us out on the bill because we were having an already discounted meal but he did give us a gift card worth almost as much as the meal for next time. All and all I will still come here.
(4)
Bobby S.
Some times there is a really large line out front but i have eaten there many times. I must be lucky because I have never had a long wait. And you can always go an eat at the bar they have nice tables in there. Each time I have gone I have ordered something different. From pizza to the crispy chicken sandwich to a chopped salad. Everything was delicious. you really must try the bbq chicken chopped salad its great...
(4)
chris c.
Food is meh. Beer selection is above average.
(3)
Rong K.
Beer......................................4 stars Food.....................................3 stars Ambiance.............................4 stars Service.................................4 stars Parking.................................1 star Verdict: Carpool with friends to BJ's with a designated driver, have fun, get drunk, stumble back to car, go eat somewhere else.
(3)
Dave K.
Was very disappointed in this last trip to BJ's. Thought we'd be alright going there on a Saturday at 2:00. We were wrong! Waiter tip: when there are kids to be served try to get their food out first. The line wasn't long and tables opened up at the bar so we decided to sit there. We ordered appetizers right away. It took about 15 minutes for the avocado eggrolls to come out. Rarely do we ever send back food, the eggrolls were bland and the sauce not very tasty. We were starving but couldn't eat these, We asked to credit us or take it off our bill. Our entrees came out after another 15 minutes. My wife said her chopped salad was good. My son's sliders were just a burger cut in quarters. They didn't even spend the time molding separate burgers to fit the bun. He loves burgers and fries and told us he didn't like them. My burger was tasteless. It had no sauce and was incredibly bland. After all of that, the check came and the server didn't take the eggrolls off the check. My wife had to wait another 15 minutes for them to just bring them a new check. She scrounged for cash because she didn't know how long it would take to get that back. In this economy we don't go out as much and to have such a terrible experience is such a bummer.
(1)
Sara R.
I went on a Sunday night, and the service was horrible. Our server was very condescending and rude. I think the only reason people think the food is good is due to the fact they are too tipsy to realize it is crap. Dessert isn't as great as it's hyped up to be. Disappointment.
(1)
Dan C.
The Fried Chicken Alfredo plate over noodles here is the BEST i've had in a long while Pleasant surprise. The service was a helter-skelter but that may have been because we had 13 people...
(3)
Melanee O.
I love the lunch specials, I can get a FILLING plate of food for under $10. Also, there are a pageful of lunch options. I definitely enjoy this place
(4)
Austin S.
Ah, I've spent several evenings here celebrating the end of a college semester. If you are a fan of micro-brewed beer and like a good deep dish pizza then this place is a must! I absolutely love the Blond Ale and Buffalo Chicken Pizza. Some of my other favorites have to be the pastas and the baked cookie things they have (though I don't often get them). Predictably you'll spend a little more here than your average restaurant but the quality of the beer is just great and usually the service is too. Personally I think it's worth the price; just don't go every night. Never sat at the bar and though they have TV's lining the walls and the obligatory crappy mixed music the dim lighting makes it a decent place for dates or just outings with friends. It can get busy during the weekends after 6pm and sometimes during the week as well, but don't be put off by a small wait to give this place a shot. You'll thank yourself for doing it.
(4)
Louie S.
I'm sorry, as my fooder credibility undoubtedly gets hurt even more now by my love for this chain called BJ's.But I just want to say I've been several more times, and every dish I try just tastes so good! I too am a food snob who hates chains for the most part (not as much as buffets though!), but BJ's almost always has something on their menu that fits my craving and tastes excellent.
(5)
Morgan P.
So...after my experiences at BJs in San Mateo, I wasn't too stoked to come and try this one. I'm glad I did! The server, Chris, jumped on it like a jump rope. Wiped down our table, was fast and geniune. The hostesses were friendly, and the food (as always) was super good. Their Great White pizza is my favorite. I usually do a Wicked Carmel Apple for a starter drink, but this time my client and I split a pitcher of the Berry Burst Cider. Very good choice! Next time I'm in town I'll be back to this BJ's.
(5)
Ashley A.
Yummy pizzooki!
(5)
Rachel G.
BJs is kind of expensive. I ordered the grilled salmon, with rice pilaf and steamed veggies with a cesear salad. It was slightly bland, but for the most part what I expected, nothing out of the ordinary, perhaps thats what I get for ordering the salmon. I would go back and try something different. My roommate got the BBQ pork ribs and seemed to enjoy them, but he was not that excited about the menu from the beginning. I sort of thought the menu was a little overwhelming, there was so much to choose from I could not make up my mind and just ended up saying the salmon at the last second. There was definitely some interesting things on the menu, I would recommend going with friends and everyone getting something different to taste test. The staff was slightly awkward, which made the experience a little weird at times, but other than that they were very helpful and considerate.
(3)
Ashley K.
I have been to BJ's several times but it had been awhile since my last visit until last Saturday night. It was busy as usual. We were told we would have to wait an hour with a party of 7, but it was actually much faster. We got seated in about 25 minutes which was awesome! We all ordered a wide variety of food from pizza, fish n'chips, salads, and sandwiches. Everyone was happy with their meal. I had the Santa Fe salad and it was really good! I would definitely get it again, but next time I'm getting pizza! It looked really good and the people that had pizza couldn't complain one bit. Our waitress was really nice and she offered to split our check as many ways as we needed. We didn't even ask, which was cool. We didn't order an infamous Pizookie because we were too full. I have had them before and they are sooo yummy. I want to go back and just order one of those little pieces of heaven. Next time for sure!
(4)
Jeff G.
really good food, and the hefeweizen is superb!! ..i usually get the pork baby back ribs when i'm really hungry, or the great white pizza when i'm on that snack mode! ..for some reason, i like this location better than any of the other BJ's i've been too (vegas/natomas). Everytime i've been, the wait wasnt too bad..just dont go when prom night is going on, or dinner/lunch rush hour..be smart! ..and if you do get caught up, it's definitely worth the wait! i prefer goin to BJ's than to any other chain restaurants.. i.e., Applebee's or Chili's.. more bang for your buck! better food too..the only thing i can think of comparing this place too is Yard House in Vegas, and i gave them 5 stars as well! =P
(5)
Lourdes P.
I was visiting Rocklin for my cousins high school graduation and this is where we went for dinner afterward. The place was really full (thanks to all those graduations) but we got seated right away. They have a large selection of beers which I was very happy about. But the star of the show was the famous Pizookie. I tried the chocolate chip and the triple chocolate but my favorite, hands down, was the macadamia nut, it was unforgettable!!
(4)
JENNA L.
I only go here for the Pizza (always get BJ's Favorite; combination) and the house made rootbeer. The crust is like no other...soft, yet crisp, buttery and light for a deep dish extraordinaire. We like to get a large so we have plenty of leftovers!! The wait is pretty horrific most of the time but it's Roseville so I expect it anywhere!Oh and my husband says the beer is great as well!
(5)
Todd G.
Having lived in Orange County for many years, I was very happy when BJs opened up in my new hometown. They have the best Chicago style pizza around. Their beer is very good and the Pizookie is to die for(Dessert). It is pricey, but the place is always packed.
(4)
Todd D.
Jeremiah Red!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Â!!!!!!!!!!!!!!! I love it. Pizzas are very good and so are the baked potatoes. This place is always busy so the service is what I would expect.
(5)
Cliff N.
BJ's has old world architecture of brick and mortar outside, but with big tall ceilings and a modern somewhat upscale feeling inside, with plank wood floors, leather padded booths, cut glass and overall a well decorated place to eat and drink. Comfortable but not pretensous, a little posh but fully functional. Jeans or high heels. The front desk to the waiter and all of the staff are very friendly, service savvy and on their "J". Their job one being their customers and I really got a feel that they were well trained and focused on making our experience pleasurable a concept! The waiter was fast, professional, without having an aura of pressure for us to order faster- it was my first time here and won't be my last based on the total quality! For lunch, I had the mandarin sesame chicken, whose chicken was tender, juicy and not over flavored, the sesame seasoning was just right and lettuce fresh and supple, she had the Cajun blackened chicken Cesar salad and told me it was very good, as my son exclaimed that his double mini burgers were very good, he thought the meat quality was high and liked the way his buns were not over toasted. Our food came fast and the servers were all over our every whim and need, we watched the Xgames on the big screen and I marveled at their twin large copper brewing tanks that are visible from throughout the place. The price was doable and there was no wait on a summer Saturday afternoon, not bad considering this is just down the street from the mega shopaholic Galleria Mall! I must say BJ's did everything right and I'll be back for more!
(4)
g g.
The food is so-so here- kinda just lots of fried, oily, cheese drenched stuff. Whatever. The bar is also meh. I don't drink beer. I usually get vodka soda, and they are reasonably priced. One time I ordered a glass of wine that was absolutely rancid. I realize this is not a wine bar, but seriously? It smelled like rotten lettuce and vinegar. I told the server to go taste it and check the open date of the bottle, and she said it was just opened that day... Ummmm, not possible. The real reason to come here are the pizookies. Yum Yum! The ambience is nice at the bar, if the douche bag factor is on the low side that day. Sometimes it gets bad, though. The low point of this place is definitely the floor- it is insanely treacherous. I don't know what the hell they're thinking with that floor. I was cracking up at Christina's review- it is terrifying in heels! They are definitely going to get sued at some point. And they'll lose, because that floor is indefensible. As for service- I usually sit at the bar, and every time I was in the dining room the service was a C-. Except Kyle- he was the ONLY server that actually got everything right and was super on top of it. I'd go back and request him, otherwise I'll stick with the bar. Or just go somewhere else. lol
I love BJs. They have awesome pizzas. I especially like their BBQ Chicken pizza.
(5)
L. B.
I love this place! I've been a handful of times - maybe 3 or 4 times because I live out of town. Their food is really good and their services has been fine every time we've been. According to the other reviews, it sounds like I need to try the Pizookie! Anyway, I know I've only been a few times but I'm suprised by some of the low reviews on here. For an appetizer, their Avocado Egg Rolls are really great. They sound pretty average but they're quite delicious. The dipping sauce is tasty. For the main meal I usually get one of their stuffed potatoes. They're enormous so they're still plenty for your main meal (especially if you get one of the appetizers). Once my mom and I went but we were not very hungry. We shared an appetizer and also shared one of the potatoes. It was the perfect amount. The one I like best so far is the Grilled Chicken Potato. Description from website: "Grilled chicken breast and steamed broccoli in a giant baked potato topped with Alfredo sauce and jack and cheddar cheeses." Yummyyyy! There is a pretty large selection of food choices and there are many more things I would still like to try. I want to plan another shopping trip to Roseville where I will definitely be visiting BJs (and Sunset Wellness Spa!). bjsbrewhouse.com
(5)
Melanie I.
I love this place for lunch. It is too busy at dinner time, but lunch rocks. My 2 favorite menu items are both on the appetizer menu, but I have been known to eat them for lunch. They are the avacado egg rolls, and the chicken lettuce wraps. The avacado egg rolls also have cream cheeses in them, and something a litlle bit spicy and a litlle bit sweet. They are deep fried of course, and come with a yummy dipping sauce. The lettuce wraps come with two dipping sauces, one of which is a very spicy mustard sauce that I will caution you to use in moderation. It is a wasabi type of hot that will make your eyes water and your nose run. I use a very tiny amount of it to add flavor without these side effects.
(5)
Linsey F.
Well, it is a chain restaurant, and you will have to wait a while for a seat, but OMG best french dip sandwich I have ever had! They give huge portions, decent service and loud atmosphere. Other menu items to try: artichoke dip and baked potatoes. What not to order: their salads suck.
(4)
Jarred A.
Great place with a great atmosphere. The fresh beer is awesome, and the food seems to be made by recipes that go the extra mile to make them more unique/flavorful than your typical chain restaurants can come up with. I give it 5 stars considering it's inexpensive and is just generally a fun kind of place with great beer.
(5)
S S.
Yes, the wait can suck, but watch the booths in the bar area, and snag one of those. The best item on the menu is the crispy chicken sandwich with wedge fries. YUM! Yes, it is simple, but it is super good. You won't be disappointed. The berry cider is light and refreshing. The pizzokie desert is great for those who like to eat the raw cookie dough at home (and who doesn't right!) Ignore Dane, he should just stay home and eat hummus and tofu.
(5)
Marc A.
I agree with some of the negative reviews on this place. In fact the last time I went here we waited over an hour to get seated after then hostess said it would only take 30 minutes. The problem? She never entered our name into their system but gave us a pager. How is the pager supposed to go off if the system doesn't know we exist? In fact, in my opinion if you see a 5 of us sitting there for over an hour and you are seating people that are just walking in wouldn't you think there was a problem? To further explain how much the hostess was unable to do her job, my wife even asked her what was going on 45 minutes into waiting. She then told my wife it would be 10 more minutes and asked for my wifes name again. 25 minutes later they still didnt page or call us up. What is the purpose of asking my wife her name if you were not going to check the system to see where we were in line for a table. Wouldn't she have caught the problem at that point if she was doing her job. At least after I complained to the manager he didn't try to water down the situation. He knew it was the hostess' fault. I wish I got the hostess' name so in that way if you walk in this establishment and see her behind the counter and seem to be waiting long for your table you know to check in since see seems to not know how to do her job. Luckily the food was ok and the manager diffused the situation, if not this place would get a 1 star!
(3)
Matt H.
Pizza is my favorite food, ever. BJ's Restaurant & Brewhouse is one of my favorite places to get pizza. However, this restaurant is very inconsistent. The first few times here was everything I expected out of a BJ's. Then the slow but steep decline. The service is hit and miss and the food became suddenly short of ingredients. The pizzas have less and less toppings, pasta less sauce causing loss in flavor, everything is now just blah. Don't even think of ordering out. They treat take out orders like they're taking out the trash. The last time I ordered out, which is the last time I will be going to this location, I ordered 2 pizzas. The total came out to over $50. Each pizza had less then a hand full of ingredients. The only thing the pizzas didn't lack were chunks of tomatoes from the red sauce. I asked to talk to the manager and all he said was "well you don't have to pay for them if you don't want them" instead of trying to fix the problem.
(1)
Mark R.
Beer: Good Waitress/Service: Pretty Good Value: Average Food: Not So Good Customer Philosophy: Sucks The beer is good, but they should take "Restaurant" out of their name. Large portions of not-so-great pasta with a little meat on top (I got the Cajun Pasta for $11.95). Salad costs $3 more and no "extras" like bread or chips/salsa on the table. Waitress was nice and perky. What pissed me off the most though was their absolute refusal to do split checks for our group of 14. I know this is common...but I just don't understand it. It makes it SOOOO difficult to figure out who owes what, especially when you have singles, couples, and others in the group and you're trying to do the tax and mandatory 17% gratuity math...and some are paying with cards and some cash. I've been here once before with family (just got appetizers, burgers, and beers) and it was decent so I'll probably go back, but I'll never bring a group here again.
(2)
Mark M.
I see this as more a "place to be," than to be there for a fine dining experience. The food is so-so, but if you are a people watcher, this is what you might call A-grade. You'll see everything here, too -- families, yups, and some older people. Mostly, yups, though. The energy is high and the food comes within a reasonable time -- except for the typical busy nights when you'll wonder whether they've shut the kitchen down before your order went in. The servers are youthful and generally good. I've had the manager provide free food for order screw-ups, which I thought was a nice touch. Don't leave there without trying the beer or the root beer (really good). The prices are modest and a group of four can get out of there for less than $75. The real downside is the wait -- and it can be significant if you are there on a Friday or Sat. Factor a good 40 minutes for those evenings. Bring along a good book or a fascinating date (or spouse) for a casual chat.
(3)
Jen H.
If BJ's was bad, then why is it always packed?!?! I have eaten here many times. I must be lucky because I have never had a long wait. Each time I have gone I have ordered something different. From pizza to the crispy chicken sandwich to a ceasar salad. Everything was delicious and I never had to complain. My favorite drink from the bar is the razzeltini. It is like a glass of raspberry chocolate delite! hahaha....I love anything with chocolate and raspberries. This is a great place to go. Just make sure you save room for dessert!
(5)
Mike A.
This Bj's is the worst Bj's I have ever been to. The service is consistently terrible. The average waiting time to get your food after you order here is 45 min. I timed it multiple times. The food is always semi warm when you get it. The order is usually wrong. U will be without refills for a long time. The hosts is the best thing at this restaurant. I now drive to the Arden or the Folsom BJ's which is adding 15-20 to my commute. But there I get great service. I will never come to this BJ's again.
(1)
Jules C.
After a 45 minute wait for 6 on a Friday evening, we finally got a booth. We ordered along with our drinks right away because we know it takes forever. We were pleasantly surprised when the food came in about 15 minutes. My husband got the brew house burger which was super dry and he hated it. I had the tomato basil soup in a bread bowl. I loved the soup but they barely put a cup in there!! All bread no soup! No water refills the whole time we were here until the check came. Uhh next time we'll just go to yard house across the street! They have a great happy hour menu fyi ;)
(2)
Ally G.
The boyfriend and I were stuck in Roseville and stopped off at BJ's because it was the closest thing around. We both ordered the New Orleans Jambalaya after our waiter raved about it. Bad move. Not sure if it was the cook's first day but our entrees tasted like someone had dumped a can of cayenne in each dish. Both the bf and I love spicy food but this was positively inedible. We would have sent it back but our waiter never came back around. We left the food on the table and paid up front. What a waste.
(1)
Laura M.
The food was good but you never know what kind of service you're going to get. Terrible server tonight .
(2)
Kat D.
I have been here a couple of times. My first visit was with my husband and his best friend and his girlfriend to celebrate my hubby and his bff's birthdays. We ordered the potato skins as an appetizer. OMG! Completely delicious. My hubby and his Bff ordered a beer sampler that gave him 4 different kinds of beer. They said it was yummy. All of us ordered burgers for our meal. They were pretty decent. After our meal, the server brought out a chocolate chip pizookie nice and warm with a scoop of vanilla ice cream and a lit candle. It was very sweet. The 2 birthday boys appreciated the waitress not singing and bringing a bunch of attention. Lol.
(4)
Maxim D.
This place is always busy but it has a great selection of food to choose from. My favorite is the fish tacos or I usually gets the Cobb salad. I usually finish my night with dessert. So I get the pizookie which is a hot cookie and it has a big scoop of ice cream on top of it witch just melts and makes it taste like heaven on earth.
(4)
Shane L.
Food is decent and I like the atmosphere but they take forever to serve you! Every time I go to this BJs I am disappointed with how much time it takes to get my food. Pretty good as long as your not in a hurry!
(3)
Nicole I.
I went to the Roseville BJ's for my little sister and brother's birthday parties with the entire family and a couple of friends. There's a BJ's in Natomas and I know that it can get crowded and so it's best to place a reservation if you want to eat at a certain time. My mom called a week ahead and they said that they do not take reservations but could put us on their call-ahead list that we could place our names on about an hour before we wanted to get there. I called a couple days later and was told the same thing so I called the morning of their party and was told that it wasn't busy yet and to call an hour before. An hour before her supposed party, I called to make the "call ahead reservation" for 15 people. The woman on the other end of the line told me that they can't reserve tables for that many people and that I should have called ahead to make the reservation. Hand-palm. I called my mom who was with the rest of the clan driving to Roseville and told them the bad news. They had gotten there early and so they ended up waiting a half an hour for enough tables to be put together for our party. We all ordered our food and the server gets our drink orders. Half of the table gets their drinks. The rest of us wait. And wait. And wait. Finally, I flagged down another waiter and asked him if he could look into our disappearing drinks. They were never entered and so he briskly brings them out. We continue to wait on our food and after a while, a couple of salads came out. When you are paying over $15 for an entree that comes with a side salad, it had better be decent. The salads were from bags that you could pick up from the local grocer for $2 a bag. Seriously? Bagged iceberg lettuce as a side salad for a filet? As time passed, food gradually found it's way to the table. Three people would get their food, then there'd be a ten minute wait and two more would get their food. We told people to start eating their food as it was going to get cold by the time everyone got their food. After another 10-15 minutes, everyone except my husband (who ordered a veggie burger with cheese) got their orders. The waiter made his way over to see if everything was ok. We told him about the burger and he looks at the tab and says the kitchen didn't make it. He places the order in and I wait for his burger, thinking it can't take longer than 15 minutes. Everyone else eats their meals and a half an hour later, my husband finally gets his veggie burger. It's a veggie burger not a steak- all it needs is a couple of minutes on the grill to warm up but apparently not at BJs. Everyone else had finished their meals and we quickly eat ours as we are way past starving. We file out of the restaurant and head over to Ulta to pick up a couple of products. In the store, both me and my husband get the stomach gurglings and run to the bathroom. Nothing. We decide it's best to get home so we jump in the car and everything was seeming ok then the demon spawn (or bacterial growth) inside my stomach started to unleash its fury. The drive from Roseville to North Natomas has never been so long with both of us in tears as we drove on the freeway. When we got home, my husband induced vomiting thinking that he would save himself somehow. It didn't. I opted out of the vomiting and just stayed planted on the toilet. The stomach cramps were so bad that it felt that someone was clawing out of our bodies. We considered going to the hospital but neither of us were able to move much less drive the 15 minutes to the hospital so we stayed curled up in our bed. It took 2 full days to recover from whatever we got from the burgers. My mom called the restaurant and was forwarded to corporate. She gave them our phone number and they got in contact with us. When I talked to their rep, she was ticked off that I didn't go to the ER (she was subtly questioning whether or not we got sick). She said that that specific franchise had never had any type of food poisoning problem, insinuating once again that we were somehow trying to scam the system. You can't fake the feeling of having an apocalyptic hell beast claw out of your stomach. No one has that great an imagination. She said she would send a gift card to make up for our experience and after we got it in the mail, we quickly handed it off as I do not trust any restaurant that gets me that sick for that long. Save your money and time and go to another restaurant, we certainly are.
(1)
Sundiata C.
Just split a great white large pizza with my wife and friend. He pizza was great. We also had an order of fried artichoke and corn fritters. The artichoke was ok but the corn fritters were good. The waiters in the bar area are friendly and attentive. Like most bjs the environment is casual and welcoming. Happy hours are 3-7pm or after 10pm, which sucks if you are looking for cheap drinks around dinner time.
(4)
May A.
Great food! Wow! so many choices on the menu... didn't know what to get! Ended up with the Grilled Pork Chops - two center cut pork chops, lightly seasoned and grilled, served with sweetened apples, white cheddar mashed potatoes, fresh steamed green beans and a tangy mustard sauce. Yummy! Fast, friendly service. Loved the atmosphere. Now I see why there's always a long line here...
(4)
Emily T.
This was such a fantastic location, this one especially and here's why: The boyfriend and I ordered a deep dish bacon cheeseburger pizza, soups of the day and a triple chocolate pizookie. All of that for the December 2 for $19 deal. The pizza was mouth watering delicious (it literally was a pizza that tasted like a cheeseburger). I encourage everyone to try that at least once, I guarantee you'll get hooked. I ordered the brocoli cheddar soup and the boyfriend had a tortilla chicken soup. I found them both to be quite yummy. When it came to the pizookie, the kitchen got our orders mixed up twice...long story short...we waited 30 minutes for our pizookie to come. BUT, the moral of the story is that the manager came to us, personally apologized for taking so long to make our pizookie, gave us everything for $19 and even gave me another $10 gift card for our next visit. I'm a happy camper =) Will definitely come again.
(4)
Kriss R.
Over the years we have enjoyed BJ's food was good no matter what you ordered. Now they've taken several things off the menu not for the better...Today we were in and I had a beacon cheese burger. Don't know why they asked my how I wanted it done because it came out well (ordered medium) beef is so lean now there is no flavor and it is dense. Wedge fries were warmed and greasy. Service was very slow never did come to ask if we wanted refills. SCREAMING kids...More than one or two. Absolutely piercing. Everything now is over priced for what your getting. Really my husband had a $15.00 salad...You've got to be kidding...for these prices I would rather go to one of the major dinner houses...So how is this minimum wage hike working for everyone...We use to go twice a week.. Now we won't be back
(1)
J K.
Good food. Good service. The menu is incredibly long and filled with many wonderful selections! The ONLY thing I dislike is the NOISE, but this is part of all their restaurants....so you just have to expect and accept it! We do recommend it!
(4)
Julia H.
I ordered the deep dish pizza and it was super greasy and undercooked, not what I expected on my first time here
(1)
T. W.
It's your typical BJ's with a vast menu, lots of TV's, but inconsistent food and service.
(3)
Jason S.
The family and I like to try new brunch places in and around Roseville...If thinking about BJ's for brunch keep driving...great for all their other menu items but this is a classic place of trying to be something to everyone. I tried the the Spanish omelet and my wife tried their scramble and it was barely ok. The only thing that was decent was my one daughter tried a breakfast pizza which was pretty good. This own is in some desperate need for good brunch places that are non chain orientated. Honestly hate to say but Cheesecake Factory is one the better around. Plus the mimosa's are a total rip off as well. Next time Cheesecake Factory here we come! Now if its lunch or dinner then its a whole new ball game and a decent place to catch one of those....
(3)
Tiffany N.
Out of all the experiences I've ever had at any BJ's location I've never experienced service here anywhere else. Our server was John (or Jon? Sorry dude, not sure on the spelling). But he was awesome! We came on a pretty crowded night, but he had awesome energy and was extremely attentive. We ordered our food. I got the balsamic chicken, my sister got the prok chops, and my brother in law got a steak. When our food came out, he asked my brother in law to cut into the steak to make sure that it was cooked to his liking. This may seem like a small gesture...but I've seriously NEVER been asked that before ever by a server. It was pretty awesome (seeing as how majority of places have totally skewed perceptions of how to cook a steak perfectly). Food was standard as always. But the service I experience here was top notch.
(5)
Melanie M.
I love the pazookie. I've frequented here many times. Each time is meh. Flavors are OK, but nothing spectacular. Service is decent, but beware busy nights in the seat-yourself bar section. My table was completely overlooked once. Everyone around us kept getting served but us. I usually get one drink, but it's never the same. The same drink has come to me many ways, many of which weren't so good. The quality always varies.
(3)
Chuck B.
The black and bleu-house burger was like no other. Very refreshing to have a hamburger that stands out from the rest. For beer I got the Oasis Ale. Very good toasty flavor.
(4)
AuburnChicki E.
great happy hour food and drinks.What I expect at discount prices is discount food and service. They do about two steps above that..which is actually pretty good for a cheap ass like the company I keep.. For a real meal, please, go elsewhere!! I was so appalled by my experiences that I would warn anyone from this place expecting a quality dining experience at any price. All I expected was a pizza to be pretty good.So when the manager was called to print me and extra receipt ..I said, this looks nothing like the online photos, his response was..so you want us to print another on or are you good?! With five people waiting behind me and five people waiting for the crap I had to deliver...I just signed on the dotted line and thanked gawd I had elsewhere to eat that night. :(
(2)
Langiie D.
Vanessa, the bartender, I think that's her name, is a great girl. We came in 20 mins before closing and she welcomed us with open arms. Made conversation while we waited for our drinks and food. She gave us fantastic service.
(4)
Gerald A.
This is our third time in a month visiting BJ'S and this time with a group of 8. The four women ordered chop salads and the guys got sandwiches nothing fancy. I had the pulled pork sandwich and asked to add bacon, it was delivered without. The server couldn't be less interested in doing her job than this girl. Lucky for us she went on break and we got a server. The food took week over an HR to come out. When I was there a few weeks back with only two of us same thing. For the price the food is decent but service had to improve or I may take my food dollars to other establishments in Roseville.
(3)
Christina C.
I was quite disappointed the other day. I had just got off work across the street and had to wait for a little bit for the rest of my group. I really wish I had gotten my server's name, because my experience was lacking. I will say that she was sweet, but maybe it was just not a good day for her because the service wasn't very attentive. To start, my order was taken before two other tables around me, and for some reason they got their food first. Ok, whatever, I get sometimes certain things take longer. But it just was odd since I only ordered appetizers. Second, my drink was never refilled. I got the first soda, and that was the only time I had something to drink. My server didn't drop off my food, but mere milliseconds after if was put down she came to check how it was. After that, I never saw her again. I had finished my food and was waiting for a refill, a box, the check, something. When she did come over, I asked for the check as my plans had changed. That was the fastest part of the whole meal. I left my debit card out on the table next to me, and when she came back she reaches over and takes my card off the table and asks if she can swipe it. I mean....... I don't know. It just caught me off guard. I have worked in a restaurant for almost 3 years. I can tell you that since working in the industry, I tip a MINIMUM of 20% every time. I literally could not justify more than 10% when all she did was drop off a drink and cash me out. I felt bad, but it was not a good experience. I love BJs, like a lot. So it saddens me that I had such a bad time. I'll just stick with take out for a while.
(2)
Cindy L.
Great place! This place has a meal option for almost any taste. I personally recommend you try one of their soups, or chili. If you become a regular, try the membership option, it save you some in the long run, and the online "order ahead" and "pay via phone" options are very convenient. Additionally the members club app lets you get on a priority wait list that has saved us from waiting too long on popular days.
(5)
Rachel B.
Good customer service, large restaurant that is very chilly inside. I would bring a jacket. Nothing amazing about this place unless your hungry at night time and every other place is closed. Food is way over priced. I only come here when my friends want too besides that I never choose to come here.
(3)
Nichole V.
One of the things I love about all BJ's, including this one, is they are a great summer place to go. Their air conditioning is fantastic! The environment is always very clean and has a warm feel. Lots of television screens if you are a sports fan. There is a good sized bar area too with an unbelievable amount of beer selections. They also have home brewed sodas which are delicious. I have been here a couple times and the service is hit and miss. I have gone where we have a great waitress/waiter and my glass never empties. Then again I have gone and I can never find the waitress/waiter. So, it's luck of the draw on that one. It usually is crowded. If you go on a weekend just be prepared to wait. Weekdays though I get seated quickly. There aren't a ton of healthy options besides salads. I wouldn't call BJ's a vegan paradise, but there are a good amount of vegetarians options. This is definitely a place to go for good beer or a cocktail. The booths and tables are great for socializing as well. They also have a fantastic take out system. You can order quickly and get your food fast.
(4)
Daphne J.
I came here for lunch with my girlfriend and had the Peach Sangria drink and it was very good. For lunch I had the Chargrilled Mahi Mahi tacos and onion strings. The taco was just okay. I had better. The onion strings were okay, but much rather have had onion rings, which BJ's did not have on the menu. Overall, I found the found to be okay. The environment was as expected for lunch, busy. Our server was attentive and checked on us twice. Food there is hit and miss. Today it was miss. I come here for the variety of food, the social atmosphere and of course the TV's and being able to catch the sports
(3)
Gwen M.
Good service and good prices. It's difficult to find good service and a clean restaurant these days. This BJ's does well in both those areas. I'll be back soon!
(5)
Dina U.
Celebrated a 50th birthday with a group of 12. Made a reservation in advance and upon arrival, everything was ready. Also kept cake in refrigerator until we were ready for it. Service for a our group was the best! Ashley did an amazing job from allowing separate checks to getting every order correct and never had to wait long for drinks or anything else! Thanks for making this celebration with friends so amazing through good food and great service!!!
(4)
James L.
I always come here for their lunch specials - Cajun pasta with clam chowder are my favorite. Brenna is my server and kudos for her guest service. Very efficient, quick and always have a smile on her face. Also, she keeps herself busy behind the bar. Always looking for something todo, organizing & cleaning. Good employee!!!
(4)
Charlie K.
Yum! Always go here for my birthday with a group. Everything I've had is delish. Pizzas are great, the huge baked potatoes are awesome. They Jeremiah Double Barrel red is great!!
(4)
Kitt L.
Foods are fare and beers are great! Service is quick. Great place to hang out and watch sports close by the bar area with big screen TVs!
(4)
Brittney A.
So irritating here tonight. I called ahead for seating and was told 30-40 mins. Okay, sounds good right?! Nope, after waiting an hour and a half... We finally have a table. During our wait time, you notice that the hostesses do whatever they can to avoid eye contact with you. That bothers me. I understand restaurants can get very busy. But at least ATTEMPT to give your customers an accurate time frame so the experience doesn't start out terrible. Not to mention how frustrating it is to wait with two young children that are very hungry. In the mean time, I got to listen to the employees complain about being on a double shift and how they haven't been tipped well at all today, or how its not even worth being here right now. Well that's great to know. I was very hopeful that the food and service at the table would be better than the wait was but I was disappointed again. The drink I ordered was terrible, so I just opted for water instead. The meal itself was okay, but not great by any means. Then our dessert came out not even 5 minutes after our dinner did. Timing was way off on that one. High hopes for the dinner tonight but was really disappointed.
(1)
Robert R.
This review is in reference to Bj's management team who's attempt at answering Yelp reviews are just as disappointing as the restaurant. Not only did I email a response, I called and left a message with my cell number. Do you think I got a response.......Of course not. They obviously have no intention of making this experience right. The only course of action I have is to never go back and make sure none of my friends or clients return. GO SOMEWHERE ELSE WITH YOUR MONEY!
(1)
Marissa J.
Roseville BJs is the best BJs I've been to. Roseann was our waitress she is one of the best ones there!
(5)
Demetri P.
Great service I loved it great prices and good waiters, they don't serve coke products , so they went out and bought coke at the market just to satisfy me that's great service I love it they know what great service really is
(5)
Kristina G.
Went there for the first time and I was treated very well. My waitress was a very kind, funny, and sweet lady who made my visit very comfortable. Highly recommended people to go here.
(5)
Sherry L.
Actually this place is always good from the pizza,pasta,burger n dessert.i gave 2stars bc my fav baby back ribs is not good anymore,they changed it to regular ribs instead the baby back.the meat is not soft n juicy like be4 that's y I'm so disappointed.
(2)
Christopher G.
From calzones to pizzas, pastas to burgers and beyond...this restaurant has great options. And the craft beers are worth trying out, especially seasonals!
(5)
Megan P.
me and my boyfriend went here for lunch and the whole experience was terrible. It wasn't crowded and our waiter was taking forever to take our order. we had to ask 4 different waiters for our refills and the 4th one finally got it after we asked him twice. The chef ran out speaking a different language and shoved our plates onto our table and our burgers were completely mediocre. My patty was thin and half of it was burnt off, I had one shriveled bacon strip that was cut in half. my boyfriends burger wasn't any better. we sent it back, paid for our drinks and left. my family used to come here with 10-12 people at least once and month and we haven't gone back since. service is terrible.
(1)
Meghan W.
Something has changed about BJs. I have been there a ton of times and usual enjoy my food and drinks. I went to BJs this past week with a few others and as usual they were packed but we were seated in about 20-25 mins. We ordered an appetizer and drinks right away. Our drinks came out and we ordered. We prob did not have the waiter come back to our table for a good 20 mins. Our appetizer came out and no one brought us appetizer plates. I kept seeing our waiter go to all of his other tables but not ours. We all wanted another drink and one of us asked for sweetener for his tea and the waiter still had not brought that out. I asked another waiter for it finally. When we ordered one of us asked about the menu change. Apparently BJs has changed up their portions to make them smaller (which is fine by me) but when our food came out it was not good. It looked like it had been sitting for a while and was thrown on the plate. It did not taste much better either. At that point we all wanted to leave (even though we had discussed getting desert beforehand). Unless I have to go to BJs for an event or bc a friend is dying to go, I prob will skip this place in the future.
(2)
Alosha B.
Just had an excellent experience at this BJs. My gf and I were told it was a 30-45 min wait, it took about 20 on a Sat night. Our server Joshua mentioned he was newer but you couldn't even tell. Kept our drinks full, appetizer and pizza came out on time and was delicious. Nicely done.
(5)
Kenneth C.
Dear lord this is the slowest place ever. This place in comparison to other places is like AOL 2.0 in 1998 and AT&T high speed service in 2014. I came here with a party of 12 for a birthday. We didn't have a reservation and knew we would have to wait a bit so no issues there. After being sat it was almost 15 minutes to be greeted and after drink orders another 10ish to get them out. So almost 30 minutes after seating we don't even have food orders in. It took just under an hour to get appetizers out to the table and about an hour and 15 minutes to get entrees, absolutely ridiculous. Servers were friendly except they moved at a snails pace with no real drive or urgency. If I could give this place 0 stars I would. There were 2 factors that were positive for my visit: 1st-the red velvet and the cookies & cream pizookie. Both were fantastic. 2nd- the Irish rootbeer, great suggestion by our server (her name escapes me). Was a damn good drink
(1)
Affy L.
One of our fav spots to go to. Love the food and the different varieties. Glad they have a "healthy" section. Great beer too! :)
(4)
Patrick N.
The service here is always on point, they always seem happy and attentive... The food is always cohesive and delicious. Potato skins, avocado egg rolls, and their deep dish pizza are great! Brandon our server was on point.
(5)
Vince R.
We had the Calamari and boneless chicken wings. Sent the Calamari back.. Tasteless and greasy. The chicken wings could have been any meat. Doughy and salt were the only things I could taste. Chicken McNuggets are so much better.
(2)
Scott K.
We've been coming here regularly for several years. Lately we have been coming to realize that this restaurant is perpetually understaffed. Waiting for tables when the restaurant is half full just before dinner hour or just after lunch. Wait staff running around frantic durring peak times, as there is minimal assistance from runners and the kitchen nearly always forgets side items. Service is often poor, there are a few gems, mainly those who will get the side or extra items from the kitchen themselves before the food arrives. To top it off, the managers at this restaurant clearly don't care about your business. If a meal comes out wrong expect to wait for another from the kitchen. 15 minutes for drinks, your problem... I've never been comped anything here after 5+ encounters where their competition would have comped an appetizer or dessert. The place is always full, why should they care I guess?? The food is usually good and typical for mid-high chain fair. Their couples specials are great when offered, $20 for 2 apps, pizza and cookie pizza is great! The new $30 with 2 meals in place of the pizza is good too. Just prepare for the service punishment when you arrive... At least the beer is good to drown your sorrows...
(2)
Clancy C.
This place sucks dick. Reservations at 830 didn't get out of the place till 11:15. Service sucked so much ass. We had three different servers switch on us. You would think it woulda been managed a lot better on a Friday night. Beer was good as always. Pizza was horrible, patato skins tasted like nothin but grease. Thanks for the fucking diarrhea. Everybody else I was with sayed their food was shitty. I'm not super picky about places but this was by far the worst experince I've ever had. Enjoy a big steamy pile of cock bjs.
(2)
Kathleen B.
We took some friends here last night as we have liked their food in the past. We ordered 2 pizzas, pepperoni with red sauce and mushrooms, one deep dish and one thin crust. I got the kale salad which was delicious, with candied walnuts, blueberries and dried cranberries. The pizzas however were terrible! They were doughy and undercooked, with almost no sauce. We asked for additional sauce and they did bring some after about 10 minutes of waiting. The tomatoes on it were clearly canned. We also ordered beer, a porter which is our favorite. It was flabby and bland, not good at all. Our waiter was good, it was very crowded for a Thursday night. Will not be eating there again though. For $105 for crummy pizza and beer with one good salad, I think we will eat elsewhere.
(1)
Kate K.
Love this place.. great food great beer and almost always great service
(4)
Sonny M.
Use to be a good place but went back after some time and was disappointed. Fries seemed to be refried. The pasta was as if i made it at home. My kids smily fries had a grey color when they use to be yellow, so we didnt eat them. MY burger was ok. Hopefully it was just a bad day for the items we chose. Took long time to get the food although it was very busy. Rather go to cheesecake factory
(2)
Evan S.
If you find yourself in Roseville, it's worth checking out. Especially if you want a great tour of beers.
(3)
Libralove L.
Every time I go here they mess up my order in some way. Even really easy things like ordering dressing on the side of a salad. This has happened to me at most bjs though so it might have to do with how the orders are put in. The food takes forever to come out and is always mediocre no matter what I try. The last time I had the flatbread and it took forever and looked like something that you could find in the frozen food aisle of the grocery store. One time my friend and I waited 45 minutes for a dessert when they were extremely slow. They credited us the dessert but who cares about $5 when they're wasting your precious time? I would honestly skip this place and go somewhere else.
(2)
Suzanne K.
Will likely never return. The pizza was undercooked - it looked anemic when the server brought it to our table, and so I had it baked a bit longer. Even after it was baked again, the dough was still raw! My previous visits were pretty much the same. I gave this place a fair try. I used to love B.J.'s in Southern Ca (Westwood) but for some reason the pizza tastes completely different at this Roseville location. I must note that the manager and server were very nice and offered to comp our meal.
(2)
Bryan L.
Agree with me or not, but every restaurant has at least one area where they try to sequester the groups with little kids. Unfortunately, we got stuck in between two groups of people who had at least one rowdy/annoying child. Half the restaurant was empty tables and they chose this spot to place us. I've known people in the restaurant business and typically each server is assigned an area of the dining floor. Apparently we got stuck with the server who had all the groups with the kids tonight. I saw several couples and other small groups get their own little corner or space where they didn't have to put up with the screaming babies and kids jumping on the seats. Actually, there were no other diners in their immediate vicinity. And most of them came in after us. Usually, obnoxious kids are not too much of a problem to me because at some point the inattentive parents wise up and ask their brats to calm down or take them outside. However, I got a little pissed off tonight because one such brat flung a packet of ketchup at us and hit my dad in the chest. The parents must have brought it with them because BJ's doesn't have those. We asked for the check right there and then left. I guess every family in town decided to bring their little kids to BJ's on New Year's Day.
(3)
Steven L.
Not a bad restaurant. Been here a few times, and we came for lunch a few weeks ago. We both had the smaller burger which was plenty and for $6.99 it was a great deal. It had blue cheese on it as well which added great flavor. We often don't come here due to the large crowds of people waiting outside for a table, but when they aren't too busy, its a good place to go. The Pazookie (pizza cookie) is excellent, as are their pizzas.
(4)
Cambi M.
This is one of my favorites places. I try to go at certain times to avoid the rush. Their honey mustard, skinny fries, & fried artichoke hearts are the BEST! The staff are always friendly & helpful with recommendations. The restaurant & bathrooms are very clean.
(4)
Alicia L.
Dont bother with take out! Girlfriend and I decided to order one of their more expensive fancy burgers which was supposed to include burger patty, bacon, cheese, parmesan bun, onions, tomatoes, lettus, sauce, and we added jalapeños. We pick up or order and EVEN TIPPED.. got home to find our burgers (or lack of) just tossed in a bin completely fallen apart missing pretty much the whole entire burger. The only thing included on the burger was burger patty, regular bun (no parmesan), tomato, lettus, couple slivers of onion and THAT WAS IT. No bacon, no cheese, no parmesan bun, no jalapeños, no sauce.... just a dry plain bland burger. Waste of money and gas.
(1)
Trevor R.
Very nice atmosphere and decor, lots of TVs, full bar. However the service was very slow, after we were seated it was another 15 minutes before anyone took a drink order, and the food left alot to be desired. Our party ordered pizza and pasta, the pizza was good but the pasta was extremely dry and the bread was hard. The food and the service is not worth what they are charging, will not come back
(2)
Robin G.
Katrina P. was our server on Friday night at BJ's. Why do I mention this 1st? Because SHE is flat out FABULOUS! We've eaten at BJ's many times. The food is good. The atmosphere is good. The prices are good. But, nothing really encourages us to come back frequently. However....Katrina P. was friendly, on the ball and obviously enjoys the guests she is serving. My husband is a picky eater; and has several food allergies. She made note of all of them and never blinked or grimaced at his strange requests. I wanted a special drink --- her bartender wasn't familiar with it; but Katrina found out the ingredients and had it made. FABULOUS! We'll be back more often.
(5)
Me M.
Yay!! Update! Something has definitely changed, not sure what, but our last visit here was great! Great service, great food...
(4)
Adriana M.
I don't understand why most of these reviews are rated so low and for the bad service too! I go to BJs quite often (few times a month), every time I go, not only is the service amazing (given the exceptions of one or two servers) and the food always comes out amazing. In my experience most of my servers have been extremely friendly, very attentive and very helpful when it comes to the menu.
(4)
M C.
The only thing that was quick in this place was the check. I was a fan of BJ's until I went to this Roseville location. I don't know what happened, but it seemed like the waiter ignored us. Not like the place was busy, because half of the tables were empty. We had to ask other waiters several times about where our waiter was. Our food came out cold, and drinks never got refilled. I wanted to tip a penny, but my sister in-law decided to leave 10%. I'm not saying that BJ's is a bad restaurant, but I'm saying that we had a bad experience at this one. Next time, we will make the drive to either Arden or Natomas.
(1)
Kim B.
The food is just ok, sometimes.Hey blonde ponytail with nothing behind the eyes, learn how to seat people. Service was as bad tonight as every other time we have been there. I guess when people line up outside the door, a place will quit caring. Wait, why do people line up for this place?? Next time ,going to Smashburger...
(2)
Bhondhu K.
I was listening to one of those Chefs I admire that his favorite restaurant is one of those big chain restaurants that I personally don't like. When asked why, he mentioned that the restaurant is making several people happy everyday. BJ's is one of those place for me -- nothing great about the food, not bad either, but the place is always lively, good service, friendly waiters, they will get you food from lunch menu during dinner, kids drinks are free and the list of niceties goes on. They got VERY GOOD beers. I like their beer flights - in expensive and you could try many of them. I am always happy there.
(4)
Barbara S.
I preferred BJ's when I lived in Southern California and it only had a few items on their menu. The menu has gotten too large, and the service is typically not very great. The last time I came here, the table we were seated at hadn't even been completely bussed yet, and we had to wait almost 10 minutes for someone to come over and clean it. I would have rather waited in the lobby for our table to be readied. I also feel like EVERY TIME I come to BJ's, I start out with one server, but rarely finish my meal with that same server. Typically, ten minutes into the meal, a new server is introduced so that mine can go on lunch. Why did they assign this table to that person in the first place, then? Just assign it to someone else. If you're running such a tight ship with your lunch schedule, then shouldn't you have anticipated this? It really irks me. This nearly always results in a forgotten order, drink or otherwise. It's just bad service. There are some dishes I enjoy here, and I like the bar area for watching sports. I just don't count on the service.
(2)
Jim P.
Great happy hour deals, Had the Octoberfest and slider special! Great deal, good service at the bar and tasty food. Will return again as it was a good place to dine alone.
(4)
Ursula O.
Ooookk... I was actually sitting at TGI Fridays, getting horrible service, when I realized BJ's was still open (on 4th of July... Actually I called while at Fridays). Upon coming in, we were greeted with a smiling face, say at a tall table in their bar area, had drinks with in minutes of sitting. What amazing service by Melissa, the bartender and server!!! Our appetizer came and we enjoyed it! Then our pizza came, and e enjoyed every bite of that. Amazing service from Melissa. There were almost 10 other tables and she still kept all her tables happy!!
(5)
Christina D.
This pretty much sums up that more than one location are the same. I recently saw their commercial with a family enjoying themselves and it was a joke. It takes an hour to get an entree and there is a big chance one of the table orders will be wrong or not even submitted by the server. I took my daughter here before a theater show and not only did everything take a very long time, I was forced to rush my meal because it came 20 min. after my daughters kid meal which took 45 min. to be served. You need to eat a snack before going and include a lot of waiting even if it is a burger entree and kids meal. I had to take my fries to go!
(2)
Lidia S.
My son loves their blackened chicken with alfredo pasta.
(4)
Noelle R.
We usually get delivery & the pizza is definitely the best in town. Haven't eaten at the there yet but it's always busy when I drive by. Glad a family owned place is thriving in our little town.
(5)
Jen L.
This place rocks food is great service is awesome x can I ask for anymore and they even give you free pizza while are you waiting for the table
(5)
Anthony P.
Started off with the house Hefeweizen and a plate of calamari! Great combo before the main course. The calamari was tasty and we finished it quickly. The portion was a little on the small side though. For the pizzas, I wanted to try both the BBQ chicken and the BJ's Favorite. I didn't want to order two different pizzas, so the waiter told me I could have both flavors on the pizza! So that's what I did. When it came out, I thought I was getting a deep dish pizza. What I saw was a normal pizza, and I was quite disappointed. Was I supposed to specify which one I wanted? Nobody ever said anything. Or maybe it was a deep dish and I didn't know it. Either way, still disappointed. Too much crust to topping ratio. I also tried their new crispy jalapeno burger. It had about 5 or 6 deep fried jalapeno slices on the burger, but nothing was spicy. Overall, a mediocre burger but I wish it had more jalapenos so I could taste it more. Lastly, for dessert, I ordered a mini white macadamia nut pizookie. At this point I was stuffed so this was the perfect size. The cookie and ice cream combo was delicious! I'm a fan of any of their pizookies. Service is great here. These nice waiters are really helpful and will stop by pretty often to check up on you. Great beers and appetizers, OK food, and good service earns this place 3 stars!
(3)
Lady W.
I have always enjoyed BJs restaurant. My family and I have been eating at BJs for over 10 years without incident. However, all of that changed today. We got the worst server in the world. For an appetizer we ordered the calamary. My daughter ordered unlimited soup and salad. The rude despicable server came back to our table after putting our order in and with her finger pointing said to the four of us. The soup and salad is only for one person. You can't all eat from it just because it's unlimited. First of all this was purely stereotypical to a black family. We were flabbergasted. She then bought the appetizer and another employee bought the soup and salad. We had no desire to order anything else, nor to eat anything. I promptly went to the front counter and asked for a manager. The assistant GM came out and when the server saw me taking to him she came by. I told her to her face "You do no need to go back to our table. I told the manager how disgustingly rude this was and asked for our bill so that we could leave. He said he will have a talk with her. While he spends his time talking with her, we will Never Ever Return To BJs again. I have never experienced such stereotypical prejudice in a restaurant. To assume that just because we are black we were going to share unlimited soup and salad is horrible. If each of us wanted soup and salad, we had plenty of money and we would have been more than happy to order some for everyone. The name on the receipt is Cameron although this may not be the rude prejudice server's name since they switched us to a booth. For this BJs should shut down!
(1)
Ted P.
This BJ's is like every other BJ's. The service is pretty good. I've never had any real problems here. The food and drinks taste like any other BJ's. BUT one time, during lunch, I ordered a crispy calamari and they forgot it. I just asked them to take it off the bill. Also, I came here for happy hour one time and the bar area was full, so they were nice enough to accommodate our large party in the regular dining area and still gave us happy hour prices.
(4)
Jeff S.
I give it two stars because there pizza is actually pretty good. Other than that, everything else is pretty mediocre! The wait staff here is not very friendly or attentive, the prices are way to high and the quality of food Is pretty poor. I've given this place a few different chances and it hasn't gotten any better. This last time in a group of 7...only 1 person didn't complain about there food! No more for me!
(2)
Paul Y.
Once again great Food and Service!!! Ate in the bar and had Pork Ribs and THE BEST CLAM CHOWDER!! We also had theFied Calamari which is awesome. We have had Calamari at a lot of places but it is the Best by far at BJ's,
(5)
Brandon M.
This specific spot is a great one. The staff was really friendly to our party of 20, though the manager was keeping a close eye. The manager was quick to notice our grandma only had an appetizer and the guest of honor sent her food back. The food had a single hair in it, pretty gross, but when it was fixed in a blink of an eye it's hard to complain. She was offered a comp'd dessert. We had a great time and wouldn't hesitate to go back. I do hope they get mints soon, the flavored tooth picks were not a good substitute.
(4)
Liz D.
I was in Roseville last month celebrating my nephew's 12th birthday. We as a family of 9 went to BJ's for an early dinner. Matt was our server. He was awesome, very attentive and on it at all times. I can see where it can be difficult handling large parties but Matt was exceptionally awesome. He even changed the TV to the Sharks hockey game for us to watch while we dined. Great service, good food.
(5)
Russ Y.
I always sit in the open seating bar area of BJ's - it's typically busy but service is usually okay / forgivable for the number of tables the servers take. On our last visit the avocado eggrolls came out with the skin still on - it was taken off of the bill but not replaced (which was a bummer). I would have rather paid for them and had the chance to eat them (they are awesome). The beer menu has expanded over time but the quality on their house beers has declined a bit - especially the Hop Storm IPA. It used to be a really nice IPA and it has turned into something pretty average. Overall I like going to BJ's and will continue to off and on but there are better options in town.
(4)
Cheryl L.
This is the 3rd time we have been there. Twice we have been forgotten about. Our appetizer didn't come until our meal. Our drinks were not refilled. By the time we got our food we had no drinks and they never came back when we ordered more drink. Manager came and promised we would be taken care if and of course we were not!! This time we went we never got our appetizer! Don't go there!!
(1)
Vicky D.
Our party of 4 seniors were seated furthest distance from the front door in a dark corner. The service was the worst we have ever had. One wait person started with us, but then disappeared, only to be followed by another that seemed to forget us. Our dinner took over 2 hours, with cold food for all four of us, but by this time we did not want to wait another hour for hot food. The coffee was cold , pizza cold, french fries cold etc. Overall the worst experrience of any BJs we have ever had...adios roseville's BJs we won't miss you at al
(1)
Brandy D.
I normally love Bjs. This delivery experience has soured my taste for ever getting delivery from them again. After a lot of confusion on the phone just trying to place an order, I apparently recieved a call and voicemail about my order not being able to be made as I requested. I keep my phone on silent and didnt hear this call come through. An hour later when I check my phone and get to call them back, I was told that the choice was already made for me altering my order and it was on its way. It sure was... cold and soggy. Not what I'd expect from a $50 meal. Pretty disappointed with Bjs today.
(3)
Marc A.
Most places in Roseville close at 10pm on a weekend night, so when you are open past 10, you can expect that the entire town is going to come out. Such is the scene at BJ's. From frat boys to muscle heads. To high school girls out with their parents to cougars. From giggly cracker eating young kids to tables filled with DINKs. I think that sums up the crowd! We only had drinks so I'll comment on their home made brews - very tasty! Try the IPA and seasonal pumpkin brew while you can. Enjoy!
(3)
Troy J.
I really like BJ's, but just found out they are doing the same thing that On The Border is doing and cutting their hamburgers from 8oz to 5oz. I could not recommend them based on that unless you want 3oz less. They say they dropped the price, I suppose a $1, which will not make up for the difference in my opinion. Sounds like an exec heard that others are getting away with it and they need more money, so why not? Went back to get another burger-the largest they make. The beef was like eating rocks-neither my wife nor I liked it and since we have had this experience that last couple of visits we are not going back. It seems Bj's has had some sort of managment change.
(2)
Daniel G.
Some of the best Parmesan Crusted Chicken I've had. I don't think I've ever had a bad experience here and I've been coming here for years. Great food, amazing service. If only it wasn't so busy when I wanna go!
(4)
Lisa B.
Enjoy eating here when I'm in Roseville. My favorite is the Mediterranean pizza. It's absolutely delicious. Their clam chowder is also quite tasty. Nice selection of beer for the husband. Service is quick and friendly. It can get crowded at times and rather loud. Overall, a nice place to eat.
(3)
Rebecca F.
Yum!! .) Great flatbread pizza! .) Soooo yummy! .) So yuuuuummmmy! .) Such good food!
(5)
Nick L.
Not a bad place to eat, but not the best. The service was above and beyond. Our server constantly checked on us while we were waiting for others to arrive, and offered us her recommendations. The food was okay. The teriyaki chicken was okay, I've tasted better at other restaurants. My girlfriend had ordered the chicken Alfredo, but that was subpar. The pasta tasted weird and was soggy, the chicken was the best part. Would I recommend this place, yes but it's pretty pricey for what they have.
(4)
Heather S.
We all loved our dinner. The manager gave us a free dinner and soup since they messed up our order. Service excellent. Salad fed 3 plus people.
(5)
James H.
Good food but slow service. We did have a group of 32, but only one waiter. The other two waitress' left and I never saw them again. Another thing is when I asked for something I had to ask 3 different times till I finally got it. And when separating the receipts, they messed up and added some things to the receipt that wasn't mine. They were EXTREMELY SLOW. And they were not that busy.. The Folsom location is much better than this one. I see a couple of other reviews like this. Jameson was the only great server. It's kind of sad.
(1)
Connie O.
This place is always crowded but still a good place to eat with friends especially when you are at the bar..!! No other place offers or gives you lemon, mint, and cucumbers for your water..!! Awesome..!!!!!
(4)
Rosie M.
We were in town staying for a night and needed some late dinner so we decided to stop in at BJ's. We're from Vegas so the BJ's by our house is fantastic. For appetizers, we ordered the watermelon and feta salad which was to die for and the chicken potstickers which are always fantastic. Sad to say but I was not satisfied at all with my meal. I had the mahi mahi tacos and they lacked in flavor tremendously. I only ate one of my tacos and didn't even want to eat the other one. I also had the peach margarita which was way too sweet. I had to put extra water in it to tame it a bit. I didn't end up finishing it either. Our waitress was very friendly and efficient but the kitchen was soooo slow. We waited like an hour for our food and the restaurant was not packed at all.
(3)
Joyti K.
The only thing I love about this restaurant are the pizookies! I've been here waaay too often and kind of hate it now. In the beginning their customer service was better. The last few times we had to wait forever to get the attention of our server and asked twice for silverware with our food sitting in front of us....this happened more than a couple of times!
(3)
S M.
Came here for lunch with family the other day and the place was about 3/4 full. I was not impressed with my veggie burger, which was bland and came with zero condiments and without the requested avocado. The burger, and the fries that came with it, were cold, too. Another family member asked for extra onions; those ended up on someone else's burger. Service was somewhat off, too. I came in first and got a table for our group and waited for about 5 minutes alone. The waitress came over and asked about drinks. I asked for water all around and said I'd like to wait for the rest of my group before ordering. She continued to ask me about alcoholic beverages and appetizers, and I had to repeat that I was waiting for other people. When they arrived, we put in the rest of our order. The food took a really long time to come out and, as I said above, we were missing quite a few things. Had to flag down another waitress to ask for everything.
(2)
Tom S.
Big, too noisy, too crowded, too hectic. Beer is okay. Food sucks. Poor prep, worse than amateur cooking technique, sloppy plate presentation, frozen food ingredient flavors. This is dead, grey food that should be buried rather than eaten. Service is friendly but inept. Wrong orders delivered, dropped plates, etc. Pitiful. Claim Jumper is the same mass production corporate family friendly restaurant formula with better food, faster service and more tolerable ambience. Claim Jumper is 1.5 miles down the road, go there instead.
(2)
Ruth C.
I had lunch yesterday with four other ladies. Ordered five cider beers that came out cool and flat. It took 45 minutes to get our food and it was not busy. Server was barely seen throughout our meal. Food portion was very disappointing. The manager did remove our beers from bill since they were having a problem with their beer cooler. Overall experience was disappointing. I've always have been a big fan of this restaurant so I'm hoping they get it turned around. Based on ratings lately it's not looking good.
(1)
M S.
This place sucks! The food and service sucks. Sat 15 minutes before anyone came over and I had to ask the front desk who was our server. She took a order from a table that sat after us. No water came until after my salad was served. The top sirloin was too peppery and tough. The veggies were barley cooked...very crunchy. Coffee was served after my ice cream. Are you freaking kidding me! I have been to BJ's before in Santa Rosa and the food and service was 100% better than this place. Train your freaking servers about customer service. Will not return ever! If I could I would give you a negative number of 10
(1)
Bob M.
Its a love / hate relationship with BJ's ..... food is always good, , place is always packed.... 15 min wait to get seated, best ribs..... many times the either ran out of ribs, soup, or the dessert i really want, but they more than make up for it by not charging you for (beer) drinks all night........ one time i got seated and 45 min later, they forgot about me completely I got the manager , and the night was on the house! great place, but too many people there to get 1 on 1 service, and they run out of food!
(5)
Jennifer S.
A great place to come for happy hour, got 1/2 off a bottle of wine and shared a variety of appetizers. The only negative thing is that sometimes the food takes a long time to come out.
(4)
Bill S.
Brett the waiter was excellent but the 1-1/2 hours wait for was a Terrible. Brett said there was a party of 20 who's order was in before ours and we were 6. I aksked for the manager who came and check on what happened. He apologies for the wait and did not charge us for 5 meals which was appropriate in this situation. When the food came it was good, but I never got a good answer for why it was so long wait for our food. I think the public should know about our experience to decide if this specific BJ is worth the hassle. I think the Asst. Mgr, Todd C was not on the Ball making the Kitchen serving food on time. I hope the general manager gets involved and train's Todd C. Asst. Mgr or changes his or/her management team!
(2)
Rebecca R.
Stopped in on my lunch waiter was great cook messed up my order gave me a bloody hamburger pretty much waisted my whole lunch waiting for my food to be right not sure if I will be coming back here any time soon
(3)
Addison M.
Came here the other night and waited 15 minutes to get water and have the waiter introduce himself. I love this place but that is just too long to wait if you ask me.
(3)
Ray I.
I enjoy going to BJs with my family the food is great. We tried 4 different pizzas and we loved them all. But the best part why I love going to BJs ls when l have a sweet tooth and nothing can kill my craving the way thier white chocolate macadamia nut with vanilla ice cream!! I absolutely love it.
(5)
Amy N.
I have decided to write this review after a few bad experiences at BJs Rsvl. With in the last few months we have gone to the Rsvl location for a few occasions and mind you these are weeknight visits when they are not busy. The servers there never have time for the tables everything is rushed, the customer service attitude is no existent, they are rude and snobby young adults, & they never come back to check on drinks (water and iced tea) and get refills going unless you have purchased from the bar to keep that adding up on the bill. Each time when it's time to pay the check even though I have told them I'm in a hurry is at 15 min process to get the bill paid I have even had to go up to the hostess station to get it paid after 20 mins. All in all I will not be going back especially when Yard House is a few blocks away!!!!
(1)
Madeleine D.
What has happened to BJ's? I've been to BJ's more times than I can count now. I work right in the area and tend to go after work for a beer or some appetizers, and I used to really enjoy it. But now it just seems like the service has gone completely downhill. Last night two of my coworkers and I decided to go out to eat after our shifts, and the first choice was BJ's. It was Happy Hour and the hostess told us we could go choose anywhere to sit. Originally when our waitress finally came over it took a good five minutes to get menus and a couple more minutes just for water. My coworker ordered a mojito and I ordered a beer. It took another five minutes for those drinks to arrive. Finally, the waitress asked us for our appetizer orders which took nearly 15 minutes to arrive. Keep in mind these were the mini-bites appetizers.. Quite a while to wait for a teeny-tiny appetizer that's fried. When she dropped off our appetizers, I wanted to try my coworker's fried artichoke appetizer. I asked her before I bit in if it was hot and she replied, "No. Not at all... Not hot. At all!" I had ordered the mini meat balls and mine were not hot either, just slightly warm. Not great. Finally we ordered and waited quite a while for our meals which were not impressive either. We asked our waitress to refill our waters at one point and she acted very irritated at the request. We also asked her to split our checks because the three of us were paying with separate cards and she literally took a deep, drawn out breath and seemed like she was extremely upset by this request. My coworkers and I looked at each other and didn't know what to say. One coworker quickly said, "I'm sorry! If that's not okay..." The waitress responded, "No. It's fineee..." *Another deep sigh*. The three of us didn't really know how to respond to her attitude. She seemed to think that she was doing us some great favor by refilling our waters and the simple task of splitting the bill. I'm almost tempted to not go back considering this is pretty typical of most of the service I've received here lately. Last time I went to BJ's a friend and I ordered two beers and waited 25 minutes. After that wait we decided not to eat there, and it took another half hour to get our check, pay and leave. BJ's - your food isn't great, so you might as well do some extra service training to make up that deficit.
(2)
Tammy W.
Thank you so much ! My aunt and myself recently met for dinner there. We both werent very hungry so we ordered tortilla soup and wine . I recently had gone thru chemotherapy so I didn't have an appetite and she has been dealing with very hard times. We sat and talked for about 4 hrs and never were made to feel rushed or that we were taking up a table when the restaurant had filled up around us. GREAT FOOD SERVICE, PRICES REALLY REASONABLE! TRY THEM OUT. THANK YOU TO WAITRESS AND MANAGER FOR ALLOWING US TO SIT AND CHAT ABOUT SOME REALLY TOUGH THINGS.
(5)
Kevin F.
BJ's is a favorite restaurant for pizza. However, in my opinion they are totally unable to make a good burger if you like them anything other than medium well. Tonight I ordered the brewhouse double burger and after 3 attempts I could not get a single burger with both patties showing pink inside. All three burgers had one pink and one well done patty. My advice is not to order the burgers because my wife had a similar problem it took two tries to get an edible one. My best advice is stick with the pizza.
(3)
Jane W.
Tried the mahi-mahi with blonde beer-battered shrimp. Never got to try the mahi mahi because they served the salmon instead. Don't care for salmon and asked for mahi again. After waiting another 30 minutes the mahi mahi still didn't arrive so I cancelled the fish. Was told by mgt that I couldn't get a discount for the fish that I ordered that never came but I could get a free piezookie! ok The shrimp was very salty and tasted like it came frozen and recooked. Wasn't worth eating. Shrimp needs to be fresh, plump, cooked only once, not salted, otherwise it's just dog food. The rice was good. The dessert was excellent! All in all, I like BJs very much but there's a few meals I would never get again and tonight's was one of them. good beer!
(2)
Nate C.
The service at this restaurant is horrible. I like the food which is why I've endured the poor service but never again. We went in for lunch on a weekday and it took us almost an hour and half. The horrible part is we didn't wait more than a couple of minutes to get seated. The staff just flat out ignores you, every time you need something you have waive someone down and even then good luck on them bringing you what you asked for. You know it's equally bad for the rest of the customers when walk past their tables and see everyone with their credit card on the table waiting to pay. Whoever is running this place needs to find a new line of work.
(1)
Mari Dani B.
Restaurant was pretty empty bit my party of 10 still had to wait 20 mins. Then our waitress left for her lunch and it was like no one covered her shift. At least there is the free pizookie on your bday.
(2)
Amy Y.
I have been very disappointed with this location lately. Yesterday my family came in for an early dinner. (4pm on a Sunday, definitely not a busy time) My boyfriend found a piece of plastic in his pasta, not very appetizing. He sat there waiting for a new one while the rest of our party enjoyed their entrees. When the bill came, the pasta was still on there. I felt like it was unfair for him to have chewed on a piece of plastic, watched everyone eat while his plate was remade and then pay full price for something that was entirely not his fault. This is not the first time this has happened. The last time we were in the server dropped my grandpa's plate on the floor and he waited for 10-15 for his food to be remade while everyone ate and again the entree showed up on the bill. Managers knew of both of these occurences and did nothing make the situations better. We will not be returning to this location, because I feel like the management team doesn't try to take care of its guests. It seems more important to them to save a few dollars then to creating lasting clientele.
(1)
Garry L.
Excellent food & excellent service. The food was well prepared and delicious. Went here for a birthday celebration and was not disappointed. Would definitely be coming back here ...
(4)
Pauleen T.
GREAT ROOT BEER. I love root beer, but I hate that A&W shit (mixed fresh from powder when you order it!) and that nasty cheap canned stuff. If you like good root beer, then you absolutely have to try BJ's! It's house made and on the sweeter side. Mmmmmm so good. The mini pizzas are pretty small, but surprisingly filling. They're probably the same size as a Pizza Hut personal pizza, maybe even a teensy bit smaller...which is good because then you'll have room for a delicious pizookie! The pizza dough here is super fluffy and puffy and soft. Love it. Finally, the service was REALLY REALLY slow and our waiter kept trying to sell us more stuff. He was definitely pushing it and it got really annoying. Also he was pretty good at pulling a disappearing act. Minus one star for that. No wonder the estimated wait at Yardhouse was 40 minutes longer.
(3)
Karen L.
I love the food and have typically had a decent experience, but tonight is another story. I ordered over the phone for take out. Silly me, I didn't check the bag before I left (which really, I shouldn't have to do) and after getting all the way home, found that I was missing A LOT of what I ordered. Wanted 2 mahi taco orders - only got one, without salsa or guacamole. Ordered pizooki with ice cream - got just the cookie. Where's the quality assurance. Totally bummed and hungry.
(2)
dennis n.
WORST Service EVER! I went to this place on 2 different occassions and both times the service was HORRIBLE. Service was slow, Waitress pratically threw our food on the table and ran off. The only thing she placed on our table properly was the check. Other BJ's service was pretty good, but this place! WORST SERVICE EVER!
(1)
Rachel M.
BJ's is probably one of my fave hang out type restaurants to go to that has generally reliable food. My friend Patrick and I did lunch here today. I wasn't in the mood for a giant meal, so I ordered two starters: chips and salsa and the chicken pot stickers. YUM. The salsa that comes with the chips is bomb. Some of the best I've ever tasted. BUT - I feel like every time I order this dish I need to ask for extra salsa because it's never enough for as much chips that they give you. The pot stickers were perfect. They're never soggy and they have just the right amount of crisp. Not to mention, the filling is chocked full of flavor. I almost never have to use the dipping sauce. Though the sauce is tasty too. I think it's teriyaki. I always order a strawberry lemonade when I come here because they have one of the best I've tasted. Free refills too! Major plus. So, two starters and one drink cost me about $18. Not bad. The starters could have easily been shared as well.
(4)
Bryan L.
We've lived here for years and I never made it into BJs until this past week. It was actually a very positive experience. We went for a late lunch (1:30ish), hence the place was not overly crowded and the service was very responsive. With only two of us, we got in one of the half-sized booths for two. The menu was huge, and I was just looking for something simple, so I went for a half sandwich and salad. Both were pretty good. Solid food for this sort of place...the thin, crispy fries were great. I tried their in-house IPA, which was good, but not as bold and hoppy as you would expect for an IPA. I don't eat out in the Gallareia area much, but I would definitely consider this place again. Interior was pleasant, food was solid and service was above par.
(4)
Sherryl Z.
My husband and I really like the food here but the service is always a "hit". It can be a "miss" sometimes. But the manager was really friendly. I was searching for a piece of paper by the hostess table so I can write down directions for my Aunt. He came up to me asked me if I needed help and provided me with scratch paper, he was very friendly. The servers are sometimes nice. Our server this time was alright, nothing special but did her job right. Nothing out of the ordinary happened but since we enjoy the food so much they do deserve 4 stars. If I go again in the near future and they surprise me with a "great attitude" then I'll def change my review to 5 stars.
(4)
Marie N.
The Angel Hair Toscana was f'ng amazing! I added the Cajun shrimp option, sooo good. It literally looked like a pound of pasta in my bowl and the leftovers fed me for two more days. The only thing I had to correct about the dish was that they didn't give me nearly enough feta and I loooove me some feta. Other items ordered (to share) were fried artichokes (TASTY), and buffalo chicken won tons. I was a bit leery about the buffalo sauce in a won ton, but surprisingly they were pretty tasty. We had great service too: our waitress was very friendly and fast on her feet with refills and such. I'd love to go back!
(4)
Philip I.
A lot of people hate on BJ's, but I've never had a bad experience here yet. We come here for what it's known for: PIZZA and BEER. Shotgun all the samplers and you'll feel like a million bucks. Order our current favorite pizza, the Mediterranean, and you'll be lovin' life. A small order is perfect for two people. If you still have room left stuff your face with a nice warm Pizookie. The lettuce wraps and artichoke dip are also notable mentions appetizer-wise. I'm not a big fan of the rest of their food so -1 star for that, but like I said people should come here for the PIZZA and BEER. This is my favorite of the restaurant chains (Chili's, Friday's, CPK, Cheesecake Factory, etc.); I love gettin' BJ's!
(4)
May L.
Was not a good experience. Slow service and cold food. We had 2 babies and came on a Thursday night around 9:45pm. It wasn't so busy so we thought it'd be fine. After waiting for over 30 mins, the pizza arrived and it was lukewarm at best. They offered to make a new one, and reheat the old one so we wouldn't have to wait so long. Well we waited another 15 minutes, and it again came at lukewarm. We could not believe it. It seems that they had a problem bringing food out to the tables and the food was just sitting in the kitchen for a long time! You could totally tell. We got the poozookie and it's the same thing! Waited 15 minutes and it came and the icecream was almost completely melted. Took us almost 2 hours to eat there and it was very difficult with 2 babies.
(2)
Kandi S.
I will NOT waste my money or time on going back here again. The food has gone downhill the longer they have been opened. The waiter was nice enough, but he had an area way too large for just himself to handle! We ordered 2 appetizers, and received only ONE and that was AFTER the main dishes came out! A pseudo manager came over and offered a blank apology that was just words he HAD to say, then said he would remove the appetizer from our bill, like he was doing US a courtesy of removing something we never got! DON'T WASTE YOUR TIME ON THIS PLACE!
(1)
Brooke W.
Went here for dinner with my boyfriend and his parents on a Wednesday night, surprisingly enough it was packed. Could have been due to the super rainy weather. Anyways, we get inside and wait by the hostess stand for a good 2 or 3 minutes without any sort of recognition by the 3 chatty staff standing 4 feet away from us. Once they did notice us, the girl goes "Have you put in your name yet?" And my boyfriends mom goes "No we haven't." Then the girl proceeds to say "Oh well if you could have come around (literally 6 inches from where we were standing) here, I can take your name." Uh girl, if you weren't chatting away with your coworker you would have notice us. We ended up sitting near the bar with the tall tables and chairs, which was fine with us. Took a couple minutes for a waiter to come around, which was fine with us since it was so busy, and I work in a restaurant so I know how it goes. Took about 5 minutes to have a waiter come over. She was nice, took our orders and brought our waters. My boyfriend and I got bison burgers, which were really good we thought, my boyfriends dad got fish and chips and his mom got the salmon I believe which she thought was really bland and boring. Half way through eating, our server was going on her dinner break, so she handed us off to another guy. He was alright. Finished eating and it took 10 minutes for someone to take our empty plates..... Alrighty then. Overall the experience was alright, can't really expect much from a chain restaurant though. Instead, why not try a locally owned restaurant and help out with the local economy instead of wasting your money at commercially owned BS.
(2)
Damon R.
They were out of the one item that the each person at a table of six wanted. Then was told that mini pizzas were not available with whole wheat, which is clearly stated on the menu that they are. The small bite salad we ordered to start with came out after all of our pizzas. The worst BJs that have ever had.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
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Amanda J.
If you like raw food and risking food poisoning then this is the place for you! I ordered the shrimp tacos and the shrimp was so undercooked it was actually PURPLE. I sent it back and by the time the food got to me my entire party had been done with their meal for some time. The shrimp was still not cooked thoroughly and I just gave up. Not to mention, we had waited for our order initially for a long time. This quick lunch in the bar easily took us 2 hours. I have had pizza there before and was not impressed. Will definitely not be going back!! blah!!
(1)Carlos A.
Excellent Burgers! Better than Islands,Better than The Counter, Better Than In/Out, Better Than The Hut. This is a high quality burger, juicy and delicious. Islands used to be my favorite, but their buns come apart in your hands leaving you with a mess. Somebody tell them nobody wants to pay that much for a hamburger only to have it fall apart. Too bad they used to make an excellent burger, down in L.A.
(4)Jillanne D.
Well this place, well it's ok. It's across the street from the mall, tends to get crowded. Food is ok, the only thing that really stands out about this place is the HUGE baked potatoes. Other than that.. It's ok
(2)William L.
My Roseville Macy's co-workers and I were having a special dinner party at BJ's on 5/3/2015, and of course, the atmosphere is quite busy in some occasions. BJ's is a national restaurant chain that most people dined there every day and night. After I ordered Lemon Thyme Chicken and Chicken Pot Stickers, my order was much longer (estimated 1 hour long) due to the amount of people we sat there after reserving a table. Since then, my order was arrived. The food that I ordered is good, but the cooked chicken breast and vegetables on Lemon Thyme Chicken got closely blacked despite the wait. Otherwise, it's a good dish. The pot stickers tasted very good too including the sauce. No issues at all. The service is a hit-n-miss. Due to the amount of parties (aka people) to reserve a table, it can be complicate to make their orders right including drinks. As for duo or loner dining here, it's much faster, and effective. The bartender side is very good. I can order alcoholic drinks in no time at all! In the end, BJ's in Roseville is a great place to dine in their favorite food and drinks all day long. Perfect for Happy Hour, or simply dining with your family, friends, and co-workers to enjoy.
(3)Mimi M.
Great beer. Extensive menu. Nice staff. Pleasant atmosphere. The skinny fries are superb. My only complaint is that it's hard to find anything that isn't overdosed with "heat!" (The spicy kind.) I ordered the "roasted Atlantic salmon with sautéed onions, mushrooms, fresh asparagus and fire-roasted red peppers served over quinoa and drizzled with soy ginger sauce." Sounds healthy, right? In spite of seeing so many things on the menu with jalapeños, Sriracha or chipotle, I assumed the fire-roasted peppers would simply be grilled like the ones I get at Trader Joe's. But no - I couldn't eat it. The heat completely overpowered the food! I asked to replace it with a chicken breast sandwich but my server (thank you!) shook her said and said, "you won't like it. It's spicy too.) to be on the safe side, I ordered the potato skins appetizer. I've had it before. It's good. It's not the healthy dinner I was hoping for, though. My advice to BJ's: Keep doing what you're doing, but provide better choices for those of us who are "heat-challenged."
(4)Josh H.
Bjs is not a restaurant i normally go to but i saw an ad on Facebook, which was the 2 for $25, and my step son had a reading reward from his school which was a certificate for one free child's meal. So I decided we were going out. So the wife, two kids and I headed over. Walking in I saw that the place was about 60% capacity. We waited about ten minutes to bej seated. Once seated our waitress, Laura C, greeted us after 8 min. When she finally addressed the table I asked about the discount offered on FB. She said she had to check and then disappeared. 5 min later she returned to confirm said offer and took our drink order and again disappeared. Another five minutes for drinks. She took our food order and retreated to the servers station to enter our order. 6:55. Our side salads arrived 7 minutes later. 5 minutes later Laura returned to clear the salad plates and left. 5 minutes after pre bus, the kids dinner and our pizza arrived. The food was what is expected from a chain restaurant. 7:36. Laura came by to check on us and said the dessert order will be ready within minutes. 10 minutes to be exact, dessert arrived. We finished in 8 minutes. 4 minutes later Laura re appeared to tell us she needed to adjust our check. 8 minutes later she came back with the check which needed another adjustment for the reading reward. Handed her the card and certificate and she was off. The bank card was swiped at 8:11 and returned shortly after by the manager with a reward for the boy on a job well done. I rate this visit with two stars; one star for the acknowledgment of the reading reward and one star for the food. I feel that Laura was terribly slow for having two kids at the table on a school night! As far as I could tell, Laura had two other tables; a table of 14 that was split with another server and a table of three across the room from us. I don't think I would be returning in the future as this visit only solidified why I don't go there in the first place!
(2)Denny T.
Came in to join a crowd late and night. Placed my order for food and drink quick. Staff was pleasantly friendly and attentive to my requests. Food took some time and it arrived hot. I ordered the carnitas fries. A meal in it's own. Pretty good to go with a beverage. Had enough to take home. Good: most times the staff is on point. Food is properly seasoned and cooked where appropriate. Bad: can be slow when busy or end of day. Nothing too horrifically bad. I'll come back.
(3)Vicki L.
Went here for a late lunch yesterday with a couple friends it was terrific! Food was great, place was clean, service was friendly and fast. I had a burger with applewood bacon and skinny fries next time I think I'd try what my friend had it was a chicken breast and a pulled pork slider she chose the potato wedges you get a choice of French fries! Her husband had this massive burger he devoured with barbecue sauce. Definitely a great choice for lunch.
(5)Kim N.
It'd been a while since I'd hit one of these. It used to be Id go to one that had a ton of TVs so that I could watch all the NHL and NBA playoff games simultaneuosly. Hey when there are 8 playoff matchups per, you're DVR can only go so far...this stop was because we were passing through the area and it was 10pm. Not a lot open at this time on a sunday. Luckily this place was still more than half full and they were setting up a table for 20! Yes 20! Turns out there's some church group that shows up late every week. It definitely made the place even more crowded. So happening for Sunday. Carnitas fries, potato skins, fried chicken with corn and mash potatoes, and a NY Steak with clam chowder and brussel sprouts. Holy shit this was like food for 5! portions are not small here. However more importantly everything was cooked properly. People may complain about chains but theyve been consistently solid for me. Our server took good care of us and handled that party of 20. Who knew Sunday night was the time for this eh?
(4)Karen D.
Our family went to BJ'S for lunch. Our waitress Michelle was Excellent. The Clam chowder and Broccoli cheddar soup very good as well as wedge salad. They still need to work on the pizzas. The pizza has very little cheese a lot of tomatoes and very few toppings. This is the second time we have ordered pizza here in the past two weeks. My husband would rather eat Round Table More cheese, More toppings. Service was Excellent thanks to Michelle
(4)Lina L.
In the land of the chain restaurants, decided to go to BJs because we were craving their chicken tortilla soup. I adore this soup and paired it with a simple beet and arugula salad. The salad Wasn't bad but there were several yellow leaves which they really should have picked out. Unfortunately the balance was off as both the dressing and the dried cranberries were too sweet. I probably would ask for the cranberries to be left out next time and ask for half the dressing. Also ordered two of their new shareable items - the brussel sprouts and the carnitas fries. I absolutely did not care for the former dish. The brussel sprouts which were over fried and greasy. The carnitas fries, on the other hand, were delicious. Then cheese could have been melted more but other than that that dish was very good. Service was excellent despite the large groups. I would return again and order the soup and the carnitas fries.
(3)Mikayla F.
Came here tonight for dinner and I have to say, I'm pretty disappointed. The food wasn't very good and the server was a little less than enthusiastic. My boyfriend order the top sirloin (rare) with clam chowder and mashed potatoes on the side. The chowder had a good flavor but was really thick. So thick it didn't look like soup. His steak was almost uncooked looking and his mashed potatoes came out cold. I got the bbq bison burger with mashed potatoes on the side as well. Mine was actually pretty tasty besides the potatoes also being cold. The serve apologized for the cold food and brought him a new side that had clearly been microwaved. Overall, I probably won't return.
(2)Micki M.
For some reason, me and BJ's have a bad combination, we just don't get along! We've been coming here since their opening and used to like them in the beginning. What started as a great beginning, it became tumultuous when I had ordered several party trays that were supposed to feed 10-12. Much to my dismay, when I opened the containers when I got home, it was enough to feed maybe 4-6! I was shocked because when I attended a friend's party who ordered the same trays at the BJ's in Natomas, their party trays were loaded with food enough to feed more than 12 peeps. I had called the store the next day and spoke to the manager. He apologized and told me he would reimburse me with a gift card. Well, a week went by and no gift card. I called back and spoke to the same manager, he tells me that there must've been a mistake and he takes my name, and address, a second time, to no avail! I felt like a fool! Never received the gift card, even after the second time! I should have called corporate, but didn't think of it, at the time. This was some time ago, and even with the rough patches, I still continued to patronize this chain. We've come back time and time again, usually with relatives or friends. It's been hit or miss. On one of our recent visits, we had a gift card we needed to use. We were seated immediately, but waited for almost twenty minutes before our server ever came. We flagged a server and she notified our server. He apologized and told us that he didn't know we were seated and he was busy in the kitchen area. That was a lie because he was just at the table in front of us taking their order. Anyway, we place our order and we ordered appetizers and two entrees from their new light menu. Our apps arrived and as soon as we started with our apps, the entrees come out. We were a little annoyed. Hubby's entree was not what he ordered. Our server comes by and we tell him that wasn't what hubby ordered. He checks his tablet and reassures us that he did put in for the right item. He comes back later (I'm practically finished with my meal) with hubby's dish. Not sure who to blame? Kitchen must not know how to check orders!? Their new enlightened menu items are low in calorie but it is lacking in taste, in my opinion. My scallops were not as appetizing as I had envisioned. I only took a few bites, and lost interest. When the manager came over, we told him our dismay and he takes our small bites appetizers off our bill. Nice, but we've had one too many misses here. I'm quite conflicted when it comes to BJ's, it's one of those places that's not on the top of our list. My review for this chain has been long overdue and I can't refrain myself from posting my negative review.
(2)Valerie K.
Great service at this location! Food was good. Loved the double chocolate chip ice cream. Server was very attentive and helpful. Cider was great. Overall enjoyable experience. Ice cream was slow to come out, but server took care of it right away.
(5)Claudia T.
Compared to the portion sizes at the BJ's in San Rafael, the Roseville BJ's has the smallest portions ever. Same price as all the other BJ's, but way smaller portions. My husband and I were in town and noticed that Roseville is the capital of all chain restaurants. We popped into BJ's since we usually have a decent food experience even if the adult beverages are weak. We learned to go with straight alcohol on the rocks so that we can save BJ's from embarrassing themselves in the adult beverage department. Service was great even on a crowded Friday night. Overall not a bad experience but a chain restaurant might want to keep the portions equal in all the restaurants, otherwise lower the prices. My one major complaint is that it is always so dark in BJ's. It would be nice to be have enough light to read my menu.
(3)Cynthia C.
Called ahead for a table and was seated right away. We ordered the avocado egg rolls and they great, but a little spicy. Also, had the turkey club with a cup of broccoli cheddar. It took a while for the food to come out, but it was a busy day. The best part was the pizookie trio. I would go there just for this alone.
(3)John E.
I don't know how one can give BJ's anything but five stars. Service is always superior and of a customer doesn't experience superior service a little intersection is warranted. We have yet to experience a less than excellent meal.
(5)Meesh N.
This is a combined review from multiple visits. I'd give one star, but their saving grace is a pretty good pizza. My boyfriend and I frequent this restaurant because it is nearby, convenient, pretty good food, and good selection of beer. From our most recent visit (mind you, it was pretty dead at around 4PM) our waiter (who we have had in the past) didn't have any silver ware ready for our table, forgot our waters after was specifically requested for them at the beginning, and eventually the pizza debacle. We got a medium pizza, 8 slices total. Here in lies the confusion, it was a medium size pan yet there were only 7 slices. Common sense says, if you utilize a pizza cutter and slice straight through, you end up with even amounts of slices (2, 4, 6, 8, 10...you get the point). So we mentioned it to the waiter and he tried to make a joke which too us was pretty odd and didn't even apologize for the mishap. He just took one slice and sliced it into another half... so whoever cut the pizza either cut to the middle and just kept going in circles and somehow only cut 7 pieces. Why anyone would do that beats me. Also, we can never finish a medium pizza, we get the medium for left overs, yet somehow we finished it on top of drinking beer. Something just didn't add up with our pizza. Cherry on top, this same waiter (may not be his fault) served us a messed up pizza last time too. Gave us a small instead of a medium and did not give us the right pizza all together. And just another note, the other time we came, we waited close to an hour for our food. Between the kitchen and waiters, i don't really see an excuse to the above issues.
(2)TheFlashingScotsman D.
I've lived near one BJ's or another for years, but never went in. My bad. The food was all excellently designed, with just the right combinations of ingredients, and perfectly executed. The Avocado Egg Rolls were really good, and I would never have thought of that. Our server was excellent, very knowledgeable about the menu, very friendly, and kept our glasses full. Oh yes, the iced tea. Crisp and clean, which means a lot to me these days, with so many places serving dirty tasting tea. Our burgers were quite tasty, with combinations of flavors that worked well together. We had gone to BJ's with the idea of having dinner and setting up a new laptop using their WiFi, but the Wi-Fi was so slow we couldn't get the job done. But that's not really what I rate a restaurant. Good food, good service, I'm happy. We'll be back.
(4)Nichole M.
I have to say that while I love what BJs use to be all about I will never eat at the Roseville location EVER again. Being here after 9pm and it not being busy you would think youd have better service... nope. To top it off there was a shriveled up piece of brussel sprout tat smelled like "poo" on my burger that was unrecognizable until we started pealing it back. Joe the manager was not a good help either..... im very saddened to have to cross this off my list.
(1)Gary B.
Service and beer were good as usual, but the bjs favorite pizza was a damn mess. First thing I noticed was whoever cut it did a horrible job. I had to use the spatula to cut it. Then I noticed there was absolutely no sauce on it at all, and to top it off all the unions, bell peppers, mushrooms, and olives were raw and not cooked. The only thing on the pizza that was cooked was the cheese. One piece of pizza literally had nothing on it but a little melted cheese. My wife had the ravioli's and they were good. Thank god we had $25 off using bj pts. Paid for the horrible pizza. Won't be back any time soon.
(2)Ryan Dwyer Photo ..
Late night snacks
(4)Noy P.
Have been going to this BJs quite frequently since it's one of the few dining resto in Roseville that closes late. Their wines are half off on Tuesdays. Has late happy hour fr 10pm til close. Food is good. Service is usually great, but can be a hit or miss. I just wish that they can be consistent in serving wine glasses that have no water droplets--- please dry them up before serving to customers. Nevertheless, we still keep coming back to BJs--- still worth spending some night caps here. Pics below were taken at different times.
(4)Jill S.
I'll start with the good. I love their huge selection of foods. It's great when you have a big group of people. And, I love the desserts. But, the service is terrible and the food will never impress me enough to make up for the service. The service is slow and I've even had down right rude wait staff. Especially if you ask about the food wait. We've had the kids served long after we've finished eating and vice versa. I will say the manager is accommodating when there is an issue. The last three times we've been here we've had a problem and we have ended up with free desert to apologize for our inconvenience. To clarify, I'm not a complainer in general, but when service is bad, the server is rude and our food is cold....that's my tipping point.
(2)Dimisha R.
Love BJ's in Roseville. It's close by where I live and I always leave happy. Happy hour, lunch or dinner, great place for beers and food. I like to set at the bar area, but it does get full around dinner time. Friendly bartenders and wait staff. Thanks guys for always giving me great service. :) oh, and I do find this better than yard house, it doesn't have the long beer list, but BJ's is nicer to my wallet.
(5)Nicholas L.
Being that BJ's is one of my favorite places to eat, I expect a lot every visit. I have been coming here since it first opened and I have always enjoyed it. I've been here with big parties (10-15 people) and small (1-4) people. For the most part, we are taken care of. The food is normally hit or miss. Sometimes I will have a meal that leaves me wanting to come back the next day and then there are meals that make me question if I should ever return. The service is always hit or miss as well. For the most part, it is better then it is worse. Today, when I went on a lunch date with my girlfriend, it was just an average overall experience. They were not packed, the wait for our food was rather long, and the meal was just ok. Nothing stood out. For those who have had a bad experience, I suggest coming on the weekdays, when they are less crowded. I always give a place that I had a bad experience at a second try. I have always given BJ's a second try and it's always better the second round. Overall, my experiences have been ranked from really great to really bad. It's very unpredictable with a very long wait for food. I suggest coming here if you are willing to spend 2 hours dinning.
(4)Taylor H.
Haven't been to bj's in ages. Went last night with my best friend for a late night pizookie. Sat in the Bar area. Service took a while but it's the bar area.. It's what to expect. Pizookie was amazing and came out at a decent time. The waitress brittney I believe was "nice." But As a fellow restaurant industry worker, I would advise you to acknowledge that there are two people At the table dining in. I've never ever had an experience where I have completely felt invisible to my server. It was actually quite comical.. And my friend was asking if I noticed how weird it was. Yes, the most awkward and rude thing.
(2)John H.
Been here a few times, but this was by far the least impressive. I ordered my dinner with a request for no avocado. Arrived with extra avocado, but because it took so long to get it in the first place I kept it and decided to spend the next 5 mins digging through the meal to remove the avocado. Takes the fun out of eating when you are taking time to fix a mistake. I figured dessert would heal me.... Wrong. I ordered the root beer float and my party ordered several other desserts. As they were finishing up theirs I asked the waitress to cancel mine due to the extreme wait. I asked for it to be refunded. I watched our waitress speak with the manager who fixed our bill. My biggest issue is he didn't come over to apologize. He knew there was an issue. He probably knew there were a few issues with my meal, but he didn't want to take the time to apologize for the issues. I didn't want anything monetary, but when your business messes up have the service ability to apologize. I don't anticipate returning for any reason.
(1)Lexi H.
Service: 1/5 stars Food: 3/5 Don't even bother coming here, just go to Cheescake Factory or Mikuni's. I am relieved to see that horrible service is a common theme for this BJ's. The staff here have bored/arrogant attitudes. Except for Katie! (I hope that's her name) she was very sweet. BJ's is a chain so you'd think the food would taste consistently the same at every restaurant. THIS restaurant is not that case. Sometimes I get a great pizza, sometimes I get an undercooked pizza. Which I ordered for pick up to discover a doughy, flat pizza... Called in to the manager, Jessica, about my dilemma. she offered to make me another pizza and come back to pick it up - seriously? Told her no, she said they'd send out some kind of refund type "meal credit". She did not sound compassionate at all. Sometimes my mac&cheese is awesome, sometimes it's really stale. Sometimes my kale salad has kale, and sometimes it doesn't. WTF! It's just so disappointing. There are BJ's restaurants everywhere these days. I've eaten in other cities, and this place is by far THE WORST.
(1)Heather L.
We were looking forward to a good dinner, but were thoroughly disappointed. We haven't been to BJ's in awhile but remembered it was good. The beer was really great however it went downhill from there. I was impressed with their "Enlightened entrees" selection which all sounded good. I opted for the North Beach Mahimahi shrimp dish over couscous. I didn't realize I had ordered fish soup (sarcasm). The fish was advertised to have a "Big Poppa Smokers' Desert Gold Rub"...yeah no, it must still be in the desert because it wasn't on my fish. The shrimp was supposed to be sautéed, more like nuked, and I was expecting traditional couscous, not lumps of pasta. It was also supposed to come with Kalamata olives which I'm assuming were lost out in the desert with the Big Poppa's rub. There was no seasoning except the flavor of chicken broth. Even the fresh basil had no flavor. My husband had a small Sweet Pig deep dish pizza. He said it was undercooked, doughy, and flavorless. My son had a CHEESEburger, however it would appear that the cheese too was lost with Poppa's rub and the olives. What was left was unseasoned and tasteless. However, he did rave the french fries were awesome. It also took an eternity to get our dinner...hmmm...maybe they were out searching for the elusive rub, olives, and cheese. Not sure. Sadly I think I will be scratching this one off our list.
(2)Derek F.
Yes yes yes I love BJ's more than anything I love the triple chocolate present eat and I also love the balsamic chicken that they have anytime I see a BJ's I immediately pull over and park my butt right there with me a pazookie
(5)Karen S.
The food here is always "okay". The short version of my afternoon is as follows. I met up with a few friends for a celebratory lunch... only to have the girl who brought our food try to put down my plate, only to dump the entire ramekin of bbq sauce in my lap. She apologized and brought me a damp napkin, but what ever happened to the comp for dry cleaning? Stuff happens, I get it, no big deal.. really. But: my bbq pork sandwich just went from costing me $9 to $21. Our server kind of made a weird comment/question "Crisis averted?" ... I just kind of responded "yeah?" because what am I supposed to say to that? Didn't even offer me my soda on the house or dessert... nada. So much for customer appreciation.
(1)Amy N.
Good food, bad service. Granted, it is a Friday night and they're busy, but our waiter completely disappeared for extremely long periods of time. No update on our food or dessert and it took Forever to receive both. The Parmesan Crusted Chicken is delicious. Good food does not make up for super slow, non-existent service.
(2)Tiffany M.
Good place for watching sports with the family. Nice big place that could accommodate large parties. Pizza is similar to Pizza Hut, nothing special. Wings are the run of the mill with bland boring sauces. Fries seemed as if they were under a heat lamp all day and very greasy. There is really nothing worst then old stale fries in my opinion, they are not that hard to prepare or cook to order so why even go there. Dessert was a cookie I received for signing up on their email list, my server made the process feel painful. Probably won't return unless there is a big game playing.
(2)Ramon N.
Excellent food and service. Sometimes long wait times but expected on an excellent joint like this. I left my cell phone and the staff took care of it and was waiting for me to pick it up in 10 minutes. Btw, the Nutty Brown was great while waiting.
(5)Gladys G.
Very comfortable, clean, modern location and not too loud for a busy place. Definitely not a dive. The parking is in the rear and it is awkward to find the front door. Don't confuse it with the take-out door. We stopped in for lunch on a Thursday. I had the Calamari appetizer which was a little oily but very tender and good. My husband was very happy with his Seared Ahi Tuna salad. Our food arrived promptly. Tea refills right on time. We are definitely going to try a burger next time because all of them looked Great as they were going by. It was pretty empty when we arrived but It did become crowded but never chaotic or loud. All ages welcomed. Bathrooms were very modern and clean. The service was super, fast, friendly and professional.
(4)Sally S.
My go to place to eat as anything I ever order is amazing . The best chicken wings ever and a great drink menu. "A drink like that" is my personal favorite.
(5)Nathan M.
Amazing experience!!! We arrived later in the evening fairly close to closing, but the staff were very friendly and welcoming. Our waiter, Zach, was excellent. He went above and beyond for us. He had great recommendations for the beer and food. He made our night!! Definitely want to come back!!
(5)S K.
Not my type of food. Great drinks, amazing service, but oh god , the portions and the food is overloaded with calories and fat.
(3)Jenni T.
As far as chain restaurants go, BJs is right in there towards the top. If comparing it to anything local, it's comfortably in the bottom half. I have tried quite a few things here and everything that I have had has been good, I have never hated anything or been disappointed, but it's just nothing super special. For Vegetarians, I have had the Fettuccine Alfredo which was good and so was the bread it came with. The Veggie Burger is good too, especially with fries and on sliced sourdough. The Giant Pretzel was good as well, especially for Happy Hour! The Sour Cream and Chive Baked Potato is good. And lastly, the Deep Dish Pizza was good, probably the item that I order the most. Notice how I said everything was "good". Nothing bad, yet nothing outstanding. They are always busy, but the restaurant is huge so there is never much of a wait (if at all) and the service is always top notch. It's nice to sit in the bar for Happy Hour to watch the game because they have a bunch of comfortable seats and a few big TVs. Unfortunately the drink prices ad appetizers aren't discounted too much, so your tab will still be pretty pricey. I would recommend going here if you have a large party or need somewhere to bring your out of town family if in Roseville. Wouldn't drive just to go here though. They have a large menu and there is always something for everyone!
(3)Mark C.
Had server Allan and he was great, never had to ask for a refill once and they were slammed as usual!
(5)Rosalio G.
Bad service! Long wait times and table not prepared for service. When we complained to the manager he also took 30 minutes to fix the problem. Left without touching food that I had been sitting there for 30 minutes waiting for eating utensils. And it was a Wednesday not even a busy day we just wanted to celebrate a birthday for party of 9. There loss in profit and I tip above and beyond whenever I get good service.
(1)Aimee A.
I am always 100% satisfied with the food here. I order items like burgers, sandwiches, pizza, pasta, etc. Always good food. My favorite here is their avocado eggrolls. I LOVE them.
(5)Cathy K.
I ordered food 2 hours ago and it still hasn't arrived I called twice to check up on it and they swore it was on its way and then just hung up on me . Worst management and customer service ever!!!!!!
(1)Wes S.
I got an email saying basically you haven't been to BJ's in a while and my points would expire. Say what? Hells no! So the fam and I went in for lunch on a Sunday. It was pretty busy, but no wait to be seated. That dang menu always gives me problems. There is just so much to choose from it really is hard to narrow down my selection. I ended up ordering the parmesan crusted chicken sandwich, wife got salmon and daughter ordered cheeseburger and fries. THHHEENNNN the wait began. The people next to us ordered there food probably 10 minutes after us and got their food before us. The dude who got his food even said "sorry" because he even realized it. We finally got our food after 45 minutes and the food was its typical goodness. I didn't do any beer this time(had enough over Memorial Weekend). They keep sending out emails with coupons so we will probably be back sooner than later.
(3)Ellie W.
My boyfriend and I come here all the time and always leave with happy bellies. The food is always hot and tasty, and dessert is hard to beat. Sometimes food or service will take a bit, but it is always very busy so we understand. Service has never been anything but friendly and attentive. Girls in heels- Beware of the hardwood floor in the bar area (you have to walk on it to get to the restrooms). I have slipped and fallen down once and I have seen some other girls do the same! They will always warn you about the one step into the dinning area, but they never mention the slippery floor!
(4)Andy M.
First the Pizza was awesome and so was our second server Jessica #231. That said bad things did happen to make it a 3 star review our first server a guy was horrible not at all attentive never took any empty cups or app plates off the table and never asked us if we needed anything boooo you! Last the food that was ordered was Luke warm at best. Like I said the pizza was great and so were the pizookie's once they came out. All in all if I come back to this location ill be asking for Jess or server like her and it looks like pizza's are the go to.
(3)Amber D.
Happy Hour is great, must sit @ bar. Changed things up tonight & were seated at a table. Epic mistake: Sloooooooowwww service Ordered the deep dish lasagne (clearly frozen and undercooked).....tasted reminiscent of Chef Boyarde! This was a very disappointing experience. Could have paid $.99 for a can & had a better experience.
(2)Amy A.
We go here with my little family at least 4-5 times a month we love it here, this place is great food is amazing and their deserts just perfect at the end of our meals. I recommend to everyone especially who loves salmon their cherry chipotle glazed salmon is the best i almost always get that i never change and their BJs house salad OMG! At the end of my meal i HAVE TO HAVE OREO COOKIE PIZUKI wow the best ever so good even if im full i will get it anyways because i cant come out of there without eating that for finish!! ;)))))) Thanks again you guys are the best!!
(5)Kerry S.
This restaurant and brewhouse was way better when they first opened! In recent years their menu has gone downhill, and so has their customer service. They forget to bring appetizers, and they forget to give you refills. The past few times my husband and I have tried this place it has been lacking in every area, and we will not go back.
(1)Alfie C.
Tonight 5/6/2014 started out alright. We didn't have to wait too long, found a table at the bar. Services was good at the beginning and as dinner continued services became worseZ. Our waitress, at some point disappeared. I believe she went on a break, neglecting to let us or anyone one of her colleagues know. We were looking spend a nice evening having dinner and it quickly went to crap. Three stars was a little generous of us. At the end Richard took over and while he wasn't our waiter he ended the evening for us on a pleasant note...
(2)Vivian P.
We came here for lunch and it was truly a terrible experience! The food was okay - but the server was just horrible. So hubby and I came on a Monday I think for lunch - the restaurant was perhaps 1/4th packed and we continued to see our server helping the tables around us but very rarely coming to help us! We ended up doing the soup and salad for lunch - let's be honest, there's no cooking involved with either, should be fast dishes - but we waited about 15 minutes before he even took our order, and another 15-20 minutes before our food was brought out. We were about 3/4ths through our first round and wanted to order our 2nd, and tried to get his attention on several occasions but he ignored us! So finally after we were sitting about 5 minutes totally done, he came over. We placed another round, and again took 15 minutes to come out - and the 2nd round - the bowls and plates of food are 1/2 as small - so why it took so long, who knows! At this time we were done - and rather than staying - we just asked for the bill. Took another 20 minutes for the bill - seriously - ridiculous and our drinks NEVER got re-filled. For lunch - for 2 bowls of soup and 1 salad each, we were there for nearly an hour and a half - I WILL NEVER COME BACK! And - in terms of the food - the soups tasted like they came out of a can - not fresh or good tasting at all - the salads were good. I'd rather go to Olive Garden for soup - where you always know it's fresh.
(1)Bella C.
So surprised they were so packed on a Thursday night We waited about 20 mins for a table, however the avocado rolls were worth the wait!! Also the Pinot Grigio they have is amazing My new fav spot for a chill dinner date
(4)Jacob J.
Joe the manager is rude and disrespectful.
(1)Stephanie T.
Been here for lunch on the weekdays a couple of times. This is like any other standard BJ's with their standard menu and food. They do get pretty busy around lunch, so service is a bit slow. If you're coming here for lunch, try to think about what you want to eat here before you arrive so you can order ASAP once you're seated.
(3)Juan M.
I would give a higher review if we were able to eat our food the night we ordered it. It's a busy place. It always has a small wait, sometimes a long one. We call ahead to the location closer to home. This time we kinda didn't know we were going to eat there. On our way back from a weekend at the lake, we stopped by with the Aunts. We were sat pretty quickly and the waitress came soon after. The Mr and I were splitting a pizza and a wedge salad. My aunts were having a pasta dish and a burger. It took a long time to get our food and we never saw our server. When the runner brought out our food it was cold. well, the pizza, burger and fries were cold. Not warm, cold. The pasta was warm, no where near hot. Our server was no where to be seen. She was busy. They are always busy. So I went up to the hostess and told them what was up. Jennifer, the manager there, was sent over and was really pleasant and apologetic. She offered to do whatever we wanted. Remake our food, heat up our food. Whatever we wanted. That's why I gave them an additional star. She was great. We had to get back on the road, it was well after 9pm and we still had to get back to SF. You can't heat up a medium burger, it becomes well done. What's the point in that? We could have had our pizza reheated, but how long would it take? My aunt ate her pasta as it was warm. We had the rest boxed. She comped the pasta and the pizza. That was nice. She did the right thing. We also got our salads at the same time as the cold food. That was weird. Not sure how the timing worked on that one. Expect to be there a while, wait for a table and wait for the food. If all goes well, the food is tasty and everything is fresh. The first time we went, we had a great server and a great meal. We will have to seek her out should we return. There are a ton of places to choose from on the four corners of Galleria and Roseville. BJs should remember that. Good thing they have Jennifer.
(2)Brian C.
The pizookie is awesome, though I can't say the same for the food or service. I had the shrimp scampi pasta dish, which was just ok and I'd recommend not to order it. The service was whatever, especially because I felt like my waiter had an air of sarcasm about him. BJ's is a chain, so take it as you will (I'd assume the quality of food varies slightly while the quality of service varies greatly from one location to another). I guess it's good for beer and drinks, but I have no reason to return other than maybe for a pizookie if Angela wants one.
(3)Jatin M.
Yup, all the bad service reviews are true. It's pretty rare to find a good server at BJs. I know that pretty well as I can't keep myself away from the Santa Fe rolls and pizookie. If service was better, I would probably give it a 4 star because the food is pretty good most times. I mean you get what you expect. But the wait times are crazy - wait to sit, wait to order, wait to get the food, wait to get the bill...it just keeps going on and on.
(3)Andrew S.
Server was great! Kitchen SUCKS! Ordered 2 pizzas and a hamburger. I understand both have different cooking times but the Kitchen Staff does not. The pizzas came out great! The hamburger looked like it had been sitting for over a half hour. Cheese look like plastic, burger was cold, jalapenos were the smallest I had ever seen. Arden Mall location of BJs is one I frequent and never had any issues. This one here in Roseville needs some help...
(2)Brittany D.
Went there Sunday night. The service was alright but the food was beyond horrible! I went with my mother who ordered the pasta while I ordered a bison burger, medium well. My mothers pasta was under cooked, she took two bites and couldn't eat any more. Now my burger came out rare, which I wasn't a fan of at all! This is the only BJs restaurant that I would tell people not to go to!
(2)Natasha L.
BJs has always been a family favorite for us. But for some reason this particular Bjs is not up to standard. They were really good when they first opened but now i find the food is not good at all. I ordered a kids meal for my son and the chicken looked reheated and it was tough. He couldnt eat the smiley pototoes as they had been refried and tasted of oil. My meal of pasta was really watery as if someone hadnt drained it enough. We thought that might have been a one off incident and went back to try again. The food just isnt good here. Otherwise, the service is excellent.
(2)Christina M.
So after a LONG day at the State Fair we wanted something good to eat. My sister decided on BJ's. We were seated within 2 minutes of arriving as it wasn't busy. We waited over 15 minutes for our server to take our drink order. Our drinks, a child's lemonade, 2 beers and a peachberry ice tea took an additional 20 minutes to get to the table after we ordered. Our server took our order. We waited 45 minutes for our food, only to be told they dropped my moms pizza so they were making her a new one. As the rest of us were finishing our meals her "new" pizza arrived. (35 minutes later) Our waiter did not check on us once during our meal. The manager was very apologetic about the mishap but didn't offer to take it off the bill or discount it for her. It wasn't very busy when we were there, so I can't/don't understand the crappy service we received!! Very disappointed to say the least!!!!!
(2)Ron P.
The food is good. The service is good. The downside is they must think their customers are stupid. They have Fox "News" on. I don't like being lied to while drinking and eating.
(3)Krissy D.
I love BJs!! I've never had a bad experience here - the food is delicious (must get a pizookie every time!) And the staff are friendly and helpful. I'd recommend this place to anyone! :)
(5)Scott R.
Here on business, staying at the Courtyard up the street. Really wanted a steak so walked down here. Was more than pleasantly surprised by how great my steak was. I had the ribeye and an Estancia Cabernet (because you know, it's half off all Tuesday long) and it was one the best meals I've had so far. Richard took fantastic care of me with timely refills and spent-on recommendations. Not sure if my travels will bring me back to this area but if they do I'll be back. Kudos to Richard and BJs!
(4)C M.
Food was burnt, rice under cooked and sever was nice but not experienced as he forgot things such as utensils.
(2)Shane M.
Walked in, short wait time. Was sat at a ridiculous close proximity to another family despite ample free tables. Table rocked through the entire meal making eating a balancing act. My girlfriend ordered a bison burger and asked for a few small changes to the dish, the waiter assured her it wasn't a problem. When the dish arrived none of the changes had been made, and she was missing her side dish. 20 minutes pass before the waiter returns, my girlfriend was forced to get up and go on the hunt for condiments on her own because the wait staff had no intention of attending to our needs. I myself ordered a BBQ pulled pork sandwich, and I have to say it was the absolute most dry and dreadful thing I've ordered out lately; absolute rubbish. By the time my girlfriends side dish arrived i was finished with my meal, leaving my girlfriend to dine alone. As dishes or drinks were finished, they just piled up on the ever so tiny two top table....nothing was cleared away, not even after a round of drinks was brought. Filled glasses next to empty glasses next to empty plates. The waiter failed to check on us at all, except for when he wanted to give us the bill and rush us out the door. Food is a 1 out of 10 Service is a 1 out of 10 I've had more fulfilling dining experiences from a food truck or a chipotle. They simply just don't get it here, if the customer doesn't enjoy the food and doesn't approve of the service, they not only won't return but they'll spread the word. Our waiters demeanor changed instantly when he looked over my shoulder and saw me drafting this review from the table, and by changed I don't mean for the better. All in all BJ's may be one of the worst dining experiences in Roseville. I won't even begin to get started on the fact that nothing was cooked fresh, microwave, pre packaged, crap on a plate ....
(1)J.R. C.
Ive been here twice, the first time my plate was delivered at the same time the folks I dined there with were having their's boxed up to go. Nobody seemed bothered by this, no discount was given dispite the fact I was not able to eat with the folks I was there with. This time I waited 20 mins after seating to order a drink, and 40 mins for a bowl of soup! I wish I had better things to say because I LOVE the BJ's in the bay area. Major bummer.
(2)Terre P.
It was Saturday night and apparently a brewery is the place for teenagers to go for prom. Also apparently this BJ's was a little overwhelmed by the crowd. We arrived about 7:45 after sitting all day at the nearby hospital. We put in our name about 7:50. We were told about 15/20 minutes for a table. At about 20 after 8:00 (it had been about 30 minutes) I mentioned to my husband that it had been a long time and maybe I should check on the table. He assured me that they would buzz us when it was time -- that is what the pagers are for. At about 8:32 I said we really should check . . . and by we, yes, I meant him. He went over to the desk and I saw them give him a new pager. Apparently ours was broken, he was told when they walked through the bar area --- which was packed full, with muliple sports events being played on multiple TVs -- saying our name, no one answered. So I am guessing that people check in and walk off with the BJ pagers all the time? I guess since we didn't answer they assumed we left? With the pager? My husband said that he was told another 5 to 10 minutes . . . which would put us at 8:47 three minutes from an hour after we checked in. I waited exactly 5 minutes then I went to tell them that they needed to seat us or I was going to start eating their customers . . . . I was very hungry. They were going to clear a "4 top" for us "because we had been waiting a long time." Ya think? While I was at the hostess desk my hubby went to the restroom. I was looking for HIM when I happened to notice a small young man standing at the very edge of the bar mouthing our name. REALLY? The second pager they gave us didn't work? And this little man was standing at the edge of the bar ---- NOT WALKING THROUGH THE BAR AREA --- STANDING at the edge saying our name? I'm thinking the fumes must affect the brains of the people working here . . . . . . So since we had an HOUR to decide what to eat the minute the server -- or whatever he was -- came to the table we were able to order. My hubby and I ordered the same thing except he asked for a side of mayo IN ADDITION the mayo ON the burger. I asked for a different type of bun. The waiter started a conversation about using mayo to dip fries in -- so it was clear that the mayo ordered on the side was for the french fries. By 9:30, we still didnt' have our food. And when it arrived. There was a tiny little dish of mayo. Enough to cover the tip of the knife and no mayo on either burger. The person that delivered the food was not the person that took the order nor the person that took over for the person that took the order. She was a drive-by server I call her because she didn't really stop as she ran by setting the plates down, we hollered after her to bring us additional mayo since it seemed as if there was none on the burgers. Also, I didn't receive any produce on my burger. Since the drive-by server was so rushed and already gone, I went back to the front desk to inquire as to who I need to talk to about getting produce for my burger. She asked what kind of burger I ordered. Well, the same one my husband ordered yet he has produce and I don't . . . . So she said what would you like, I said, "Lettuce." She said, "Any onion?" I said, "Oh, why yes, that sounds nice." I wasn't even thinking of onion, but once she said it that sounded good. So they brought me a plate of lettuce. Yeah, really. So I asked where my onion was and he had to go get it. The beer was good. They had a cider that was nice. I was so hungry by 9:45 --- ya know, almost TWO HOURS after we arrived for dinner --- that I would say my burger was very good. Both of our burgers were over cooked . . . but I was so hungry I didn't care. My hubby did. So I probably don't need to say that we will not be going back to BJ's --- for burgers at least. I've been to this location before and, why yes, they are S L O W, but this brought it to a new LOW. I wrote this post soon after my experience, but didn't post it. Now that my niece wants to go here for her birthday, I am posting this. Because I am throwing a little fit with my family and telling them I DO NOT WANT TO GO TO BJ'S. It will be Valentine's Day and I am absolutely positive that this location WILL NOT BE ABLE TO HANDLE VALENTINE'S DAY AS THEY COULDN'T HANDLE THE CROWD FOR PROM. So, if we end up here you will know because I will be the one that was dragged in kicking and screaming!
(1)Jen F.
Avacado wraps my fav! Pizza is great too... Not to mention always great drinks and they stay open late
(5)Terry B.
Very slow with the service. Someone who was not our waiter came and took our order. Had to request a spoon and cheese for spaghetti. Marinara sauce was good my wife said. Must have been just a bad day at the restraunt. Usually one bad experience doesn't totally keep us from returning but 2 does. They have one mor chance. BTW, 3 stars is just average service.
(2)Andres N.
Tonight we went to this BJs restaurant and it was for my Girlfriend birthday. Just a simple birthday night out for her birthday! It was going all good until our food came out. We had our main entree before we had our flatbread appetizer. Which was extreme Pepperoni flat bread. I would rather have my appetizer before main entree. That is why it's called an appetizer. Which Sally B our waitress didn't deliver it to us but gave us our main meal. When we were eating our appetizer came from a different waitress and it was awkward because I just told Sally B that I did not want it anymore and still shows up on our table. I am glad that she asked to remove it from our bill. But my girlfriend best friend had a burger there and the options were if she wanted cheese or bacon? And she said bacon. Because she is lactose. We get the burger and it has cheese on it and she sat there couple mins scrapping off the cheese that she did not want. Sally B then ask if we wanted anything else. And my girlfriend and her friend requested ranch and ketchup. 20 mins later after reminding her she finally got them. This is the worst service that I have seen at any BJs restaurant.
(1)Melissa R.
Excited to celebrate Jeremiah Roller's 33rd birthday & Kevin& Donna Davis's anniversary. Yani our waiter was awesome. The manager got us drinks and appetizers because it was super busy due to prom. Great service. Great food. Great company
(5)Tania H.
So the boyfriend and I came to this particular location for happy hour tonight because I had $25 off my next meal (if you are a frequent BJ's diner sign up for their rewards program) and we were shopping at the Galleria. Now I'm giving 2 stars because our beers came out in a timely manner and are always good (try the Jerryburst it's a combination of their Berry Burst and Jeremiah Red) and our server was decent. I ordered the parmesan crusted chicken (my usual) and my boyfriend ordered a deluxe burger with thin cut fries. We were waiting probably 45 minutes when our server let us know that she was checking up on our food but when our food came out my chicken was dry, the mashed potatoes were lukewarm and my broccoli was mushy. Like so mushy you could feed it to your toothless grandma and she'd be able to chew it, swallow it and not choke. My boyfriend wanted his burger medium rare and it came out well done and his fries were cold. Now I've been to other BJ's locations where it's been busier than this BJ's was tonight and have had faster service so my meal here was pretty disappointing. Lesson learned from this: stick to the BJ's in Elk Grove with my usual server because she's awesome. Her name is Sarah. **side note: a few years ago when my boyfriend and I first started dating we came to this location and a spider fell into our spinach dip from the ceiling. The manager gave us a new one but only because we could see the web the spider travelled down. It was pretty funny.
(2)Diane L.
Food was amazing! However, had to wait 15 minutes to even get a waitress to come to table and take drink orders. I really love that they put the calories on their menu items, which by the way, the menu is HUGE! Lot's to choose from. They have their own brewing company and a huge variety to choose from too. The atmosphere was nice. I do recommend this place for amazing food, staff is slow though. Lots of TVs playing sports channels
(3)Katie S.
WORST. SERVICE. EVER. We had a large party that ordered 3 appetizer plates, 1 of which was forgotten and we asked the waitress twice to bring us plates... but they never came so we had to rip apart our drink napkins so everyone could grab a few apps and then pass around the dips. When we FINALLY got our drinks they couldn't figure out who got what. The cream soda (which was flat) was given to the person who ordered a beer and the guy that ordered the beer got a diet soda- the diet soda was supposed to be for the person who got the regular soda and the three that got water never got it... maybe if they had asked instead of guessing we wouldn't have had to play musical drinks. Dinner came AGES later... one of our plates was brought out about 15 minutes before the others and when the others arrived one was forgotten- which then took about 15 more minutes to be served... making a total wait time from being seated to having dinner served for all of the guests 90 minutes. When dinner was served it was disgusting at best. The fish and chips were so over breaded that I literally had to dissect the fish portion from the breading- but couldn't really get the fish because it had been soaked in oil so long that it was a soggy mess engulfed in about an inch of burnt greasy breading... the chips weren't bad though- so there's one silver lining. We should have known better but we decided to give it one last chance and order pizookie platters- one person was celebrating their birthday so they got their own pizookie- they ordered the triple chocolate and got just chocolate chip =( the platters were also wrong... how hard is it to warm up a cookie and put ice cream on it... come. on. DO NOT go to this BJ's unless you want to wait forever, eat fish mush encased in a burnt bread coffin, and be served a dessert that may or may not be the dessert you actually ordered. Epic fail.
(1)Peter P.
So, i went here for dinner with my girl for the first time.. right from the start they came threw with friendly service and seated us quickly. We started with drinks, a couple waters, a diet soda and one of there signature blonds, (which by the way, they have some really good beers) and a couple appetizers. For appetizers we tried out the spinach stuffed mushrooms, and the new corn fritters they have. Both, were excellent! The stuffed mushrooms have got to be one if the best appetizers ive ordered before. For dinner we ordered a delicious deep dish pizza, half Hawaiian half Vegetarian with jalapenos. The pizza was on point, definitely fulfilling and had some left overs for later. I'll definitely be coming back, and if your looking for a place with great atmosphere and food with super friendly service than you have to check out BJ's. Cheers!
(5)Ralph B.
I have eaten at BJs in the past and the food was ok, but this rating is for their extremely annoying phone system. I called to ask a question and had to endure a very lengthy invitation to order take out food, hear hours, etc, before being able to speak with a human. So, one star for punishing phone callers with stuff that many of us don't want to hear.
(1)California G.
Came here on the 24th of July...around 10 45pm after a comedy show at the Thunder Valley. I am from Modesto...and the BJs in Modesto and in Laguna blvd ( Sacramento ) always has great service and great food. We were under the assumption that this restaurant would provide the same. BOy I was wrong. The waitress was horrible (red head with short hair). She was nice and pleasant...but She barely checked on us,.....she brought our drinks like 20 minutes after we ordered them. Appetizers arrived cold ..dinner came late too. I know it's not the cooks fault because we did see her walking around the facility and she always kept sitting down to talk to this young teenage boy. I know it wasn't super busy...it was busy but not crazy busy. I was very disappointed. Hopefully management will talk to their staff about being more attentive to the customers needs. Very disappointed. Will not be coming here again if I am in the Roseville area.
(1)Joshua K.
Always nice. Great for lunch endless soup and salad with a lovely brunette is awesome .
(4)Nicole M.
Best thing about this place was the staff. Everyone was extremely friendly and our server was very prompt and efficient. The one thing I did not like about it and the reason they did get the 5 stars was due to my food being brought out at room temperature. Compared to what everyone else in my party ordered, my meal was simple and probably only took 5 minutes to make instead of 15 minutes for everyone else. I get that it happens but when I got my meal, it was actually completely cooled down in several areas leading me to believe that their warmers weren't working efficiently. I'll definitely go again, this was my first time and although the food was cool, it was still good.
(4)Aaron S.
The food was eh. The service was horrible. I was charged twice for the meal. The waitress voided one of the charges, but never told us. It generally takes a few days for those voided charges to come back, so my money is tied up for at least five days. When I called the "manager" he simply said, "We're sorry. We don't train our waitresses the ins-and-outs of voiding charges. That's why she didn't tell you." This waitress should have at least said, "We double-charged you. It may or may not tie-up that amount for a few days." The last time we went to BJ's my wife found a hair in her food. This is definitely the last time we eat here.
(1)CeCe C.
I normally LOVE coming in to eat here....... I called in for Call ahead seating and asked how long.... they answered 40mins... I was like Perfect... we are 35mins away..... When we arrived they said it would be 20 more mins.... then after 20 mins.... they came back with well about 15 mins more.... UMMMMM I think NOT... Sorry we went next door to Smash Burger and had a GREAT DINNER instead....
(1)Valerie R.
We came in one night when they were extraordinarily busy. No surprise there. The food really was disappointing, in that it was very small portion size. You should never leave a restaurant hungry, and we totally did. The waiter was very fast, but didn't even ask if we needed anything. Not sure of this place.
(3)Paul A.
I wanted to go here just for a Pizookie and my wife begged me not to saying that the service is horrible there. I should have listened to her. I had not been there in a while so I just had to have it. I wont bore everyone with ALL of the horrible service details that we got while here but after waiting 25 minutes just to order and then getting cold food after another long wait, getting the wrong order, my child never receiving her drink, and the server never coming back to check on us, I was pretty upset seeing how this place isn't cheap. I never got a refill of my drink. We even asked other servers to find her for us to no avail. The server was quick to bring us our bill. We eventually decided that it was time to go. I asked to speak to a manager and the girl at the front desk said hang on a second I will when I am through with this, while writing on her seating chart. Skip ahead several minutes and her several casual conversations with her coworkers later, she still hadn't gone to look for a manager even though she had nothing to do. I grabbed the GMs card that was on the desk while she just looked at me. I called the GM and left a message letting him know how the restaurant was being run. Almost two weeks went by before he called me back. He was very convincing that he was sorry and that is not how the restaurant is run and all sorts of excuses. He offered a gift card to return. I told him that was not what I was looking for. He insisted and took my address down and I graciously accepted. Needless to say it has been several months and I am still waiting on that gift card. No one cared all the way up the chain from the server to the GM. No shortage of restaurants over there. Good bye Pizookie!
(1)Alex B.
Rarely go here, maybe once a year if that. I was shocked to find the bar area floor just as slippery as I remember from my last visit here. I figured they just mopped it with greasy water or something the first time, now I realize they just don't know how to clean a floor. Pretty gross not knowing what your sliding around on as you walk through the bar area. Since I'm on the bar area now, revisiting this place brought memories of a disgusting smell coming from the bar that I remember from my last visit as well. It smells like a dirty dishwashing area that doesn't get properly cleaned. Besides their cleanliness issues, their hostess station is incompetent. There was only 2 of us, not a large group or anything. We checked in, we're told it'd be about 15 min. After around 30 min and seeing numerous people come in after us and get seated before us, we asked what was going on. Apparently they have some ticket system they use because the girl stated oh, here's your ticket, he'll seat you now. Don't know if that meant they forgot to put us on the cue or what but it was obvious by their reaction we were forgotten about. Once we were seated, a waitress greeted us very promptly but after that it was few and far between. I have no doubt we could have walked out and it would have gone unnoticed for a half hour or more. With the greasy, hazardous floors, gross smells and terrible service I don't think I'll ever go back. So many choices of restaurants in this area I wouldn't bother with this one.
(2)Tim A.
I can excuse just about anything when comes to great food and I mean fantastic food. If Denny's was the bar I was setting Bj's would have come in a close second to food and service but killed on price. Calamari was tasteless rubber I think the managers need a trip to the coast to get a real taste of how calamari should taste and be prepared. This is your job and you should be expecting more and demand better of the staff and kitchen. Hey maybe turn off the sports shows and learn something by watching a cooking show it can't get any worst. Hamburger ordered medium came well done burnt and not just on the crust but actually burnt through excellent quality control! Server never returned with anything we needed that we ordered without asking for it 2-3 times to everyone around. The french dip had old dried out beef that actually had burnt crust on the edges of the roast beef so it was so dry and tasteless it could have been three weeks old. Then to skimp on the Au Ju sauce made it even worst. The cheese just made it sadder. Managers go to Trancas Steak House in Napa it's not that far but order a french dip then go into your database of everyone that has ordered this from Bjs and send them their money back with an apology. 55 minute wait was only 15 minutes but I wish I had just left and gone to anywhere else so do yourself the favor and blow this joint off they will be closing soon enough. It's one and out for me but who knows what America will put up with!!!
(1)Gregg P.
If you can't find something here to like on their extensive menu (yeah, I think it has gotten a bit too big) then you aren't trying. Beer is solid, food is good (I find myself returning often to their lettuce wraps--nice size, fresh, tasty) and service is steady too. I think they do a nice job. Only issue in this place is that it is usually busy, making the wait long. Wish the bar area was bigger...always seems full. If you can score a seat though, always a nice choice.
(4)Ray B.
PIZOOKIE!!! Need I say anything else? That has to be the coolest word ever! PIzookie! Pizookie! Pizookie!!! On a quest for comfort food we tried the Pizookie Trio! Our flavors were White Chocolate Macadamia Nut, Peanut Butter, and Cookies 'N Cream... Mmmmmmm! I try to be frugal handing out 5 stars but this place is one of my favorite restaurants. Half of the north state must have the same feeling too because there's hardly a time when I haven't seen a line. Fifteen to twenty minute waits are not uncommon. Can't wait until our next visit!
(5)Emily K.
I really enjoy BJ's. Whether you're coming here just with a couple friends, or with a larger group for an event, it's a great experience. I love everything I've ever ordered, plus the beer selection. My fave dishes are the grilled ham and cheese with tomato soup (this might not be on the menu anymore but I think they could make it if you asked), the shrimp and angel hair pasta, or any of the pizzas. And of course the desserts! Who could go wrong with a giant, melty, chocolate chip cookie? I've also been here for a bachelorette dinner, and they were very good about reservations and having enough room and accommodating us.
(4)Brittany H.
I had my 21st birthday dinner here a week or so ago so I feel the need to update this. They were super accommodating, waitress was super patient, drinks were on point and got me just buzzed enough to still be able to function and go to the club after (and drinks are pretty well-priced!). And I'll be honest, in my previous review I acted as though I tried every single pizza at BJ's, when that wasn't the case. I'm usually a pasta-kinda girl, and pizza when I just don't know what the hell to get. Well this time I went with a pizza- I forgot what it was called but it was like a supreme pizza with veggies, meats, etc. (maybe it was the BJ's combo or something).. but let me tell you.. it was hands down probably the best pizza I've ever had (aside from Fiori's Pizza in Pittsburgh, PA).. deep dish, cooked to perfection, crust was so delish.. I'm seriously on a BJ's pizza kick. I had the leftovers the next day then I ordered a large to go which I devoured for a couple days after.. and now I want more.
(5)Blake F.
Been here multiple times and always a pleasure. Tonight, Michelle was our server and she was excellent and very informative on the menu. I had the fresh atlantic salmon and it was superb. Very fun place to go out with friends or the family.
(4)Monu K.
Lots of reviews here so I'll try and use a grading scale for this review. Service: D+ After coming here a few times, I've had a mixture of mostly shitty service and a few times when the service was OK. Appetizers: B They are good, but overpriced. Booze: B Pretty good selection of beers, just wish they were a little cheaper. Meals: C- If you are just looking for a meal... go elsewhere. Atmosphere: B+ Nice place for a date if you can't think of anything. People seem to shout out BJ's as a default "safe" place to go. With all that said, I would never go to BJ's on my own will. Whenever I end up there it is because someone else has made plans there.
(2)Meredith N.
We had destiny as our waitress. She was good until we started getting our food. Two of us had Caesar salads which had a bad taste to it and old browned lettuce. We sent one back and she said she would give us another, but never brought it. The pizza was soggy. The pizookie was amazing. The manager stopped by at one point and gave us these cards and said to give them to our waitress and she could run them to see if they had any money off on them, so we did that. Destiny told us they wouldn't work today and we had to come back. When we inquired further, she said that she already knows they're not going to work but will check anyways - we were clearly putting her out for asking this. She came back and said they WOULD work and they gave us $10 off our meal, then asked us if we wanted to use them. We said yes, gave her cash and asked for change. She came back and said, "here's your change" and dropped it on the table and left. No "thank you for coming in" or anything. So there went her tip. The only reason this place is getting two stars is because the hostess and manager were nice.
(2)Amanda B.
I've had food here and drinks and everything's good. but one night my boyfriend and I decided to come here to eat and I called to see how long the wait was and if they did reservations. they have a call ahead list so you'll be on the list and when you get there they will shorten the wait time. but not in our case. I called they said the wait was 25 minutes and when we got there we would wait 5 more minutes to get seated. we got to the restaurant and made our way to the hostess who ignored my boyfriend and helped a guy who walked up after us...when we finally were helped she said the wait would be 25 to 30 minutes. I told her we called ahead and she had nothing to say. so we decided to wait outside..and smashburger was looking better and better so we left. don't call ahead it's a joke. the foods good from past experiences but i would stay away on busy nights.
(1)Aaron P.
Always packed - too packed. Customer service not good. Food is just ok. But this is a brewery so the beer is good right? Nope. Why do people go here? It's so cookie cutter generic... save your time, money and frustration and go somewhere else.
(1)Kirsten A.
The stupid servers always get my orders wrong.. maybe because it's too damn loud here.. but other than that.. I love BJ's cajun shrimp pasta & midori sour! Order it for take-out.
(3)Nick C.
This place is okay, very large and definitely a chain restaurant. GF and I ordered the following: Me: Hefeweizen, Salad with Blue Cheese and Shrimp Scampi GF: Purple Martini, Salad with Vinaigrette and Angel Hair Toscana To share: Avocado Egg Rolls (Cheesecake Factory's are WAY better if you like these). The servings of pasta were RIDICULOUS. I hate when you get so much pasta that it can feed 8 people. There was barely any shrimp and not much in terms of true 'Scampi' flavor in the piles of limp, lifeless, WAY past Al Dente pasta. The GF's was pretty bland as well, when it should not have been considering what the menu promised (Feta Cheese, Fresh Parmesan, Sun Dried Tomatoes, Garlic, Basil, etc.). Again a mountainous pile of pasta. The beer was good, but I would rather go to Pyramid Alehouse and drink their beer and eat their food. The purple martini was good though! So I think that the bar situation might be better than the food. I have heard so many good things from co-workers, so maybe I was actually expecting awesome food - sorry that I have expectations. It just didn't hit the high marks that everyone raves about. It is just middle of the road. Thankfully I had a gift card to pay for the meal. The GF and I will probably not be returning, unless we come with a big group of friends and belly up to the bar only.
(3)Lissa B.
My husband and I usually come here for Happy Hour and it's usually crowded which is expected. We come here for their 1/2 off appetizers and discounted beer. My favorite is their PM Porter. Their pizzas are pretty good. I've tasted almost all of them. Of course you can't forget their pizookies. The Godiva one is to die for. We've had a great time when we come here. When we bring our son, we usually come early for lunch to avoid big crowds.
(3)Chris C.
Great food and ok beer!
(4)Jeanie O.
Good deals for lunch. I've had the mini 1 topping deep dish pizza + caesar salad for $5.95 and the half sandwich+salad/soup+fries was $6.95. Shoestring fries are good and I've been told by the coworkers that the wedge fries are as well. Good portions, so even though it was a lunch special I've walked away with leftovers. The bad part is that it takes a little while for the food to come out. They brought the salads out fairly quickly, but then you get to wait for the main, so if you only have a short time for lunch be advised. You need at least an hour. Get there early as the place fills up during lunch time. Prob wouldn't go for dinner though. Prices seem high for generic chain food.
(3)Regor A.
The only real highlight to this place is that it has pretty decent beer. The food is typical pre-fab junk that chains like this shovel out by the trough-load. None of it is worth trying to fight your way through the stacked to the rafters horde of douches that inhabit the place.
(2)Mark M.
This place has been consistently packed every time I drive by. We go here for work related event, and the food is always mediocre at best. I love micro-brew beer, and everyone raves about their beer, but I think they're just OK. I'm starting to like the Blonde ale, but if you hate cloves, avoid the heff. The best thing about the place is it's always alive and busy. Good looking interior and always extremely clean. Staff is always attentive and friendly. Easy parking and great location. But if I'm going to fill myself with fats and calories, I'd rather pick something better. And theres so many good choices in the Roseville area these days.
(2)George P.
Sunday night. Place was busy. Lots of young people, but others too. Large dining area and bar. Several TV screens at the bar. My wife ordered a grilled chicken sandwich, $9.25. She said it was great ( I almost never taste her food). Since I wanted some variety, I ordered the Avocado Egg Rolls appetizer, $9.50. Very nice avocado and freshly fried egg roll. Nice mild Asian dipping sauce. Also some Potato Skins, $7.95, loaded with cheddar cheese, bacon bits and sour cream for dipping, great potato quality. Everything tasted great. Nice Iced Tea, $2.45. The waitresses were very nice and attentive. I will come back and try other dishes. The menu is extensive as you can see in their website. But the place can be pricey. The Avocado Egg Rolls (looked like ONE cut in pieces) was either overpriced or should have more of it. Beers average $5 per glass. I hope they keep up with high quality. My total bill: $35 with tax and tip.
(4)Three XL T.
Stopped in for lunch on my way to Reno. Friendly people working there. I had the chicken strips W/ fries on their Lunch Special Menu. Plus 2 pints of course! The bill was about 12 + tip. Food was typical BJs fashion. Nothing spectacular, nothing inedible. I sometimes don't understand Yelpers who go to chain restaurants like Olive Garden or Red Lobster and expect some gourmet meat that is prepared from scratch by a seasoned Chef. IT IS A CHAIN!!! They have mostly mass pre-prepared food from a huge factory that is cooked for you right before they serve it. To sum this up, don't be disappointed when you have shitty food for $15 a plate. If you want a gourmet meal it is gonna cost you about $40 a plate. (Plus Cocktails, a MUST!!) Have a GREAT WEEKEND/ Cheers.
(4)ChiYan T.
You know, there has always been something about the popularity of the BJ's chain that has eluded me. The Cupertino location was the only place in that whole city where you'd find (and need) valet for your car. The Roseville location is larger with a huge parking lot, and on a Monday right around 7:30 to 8:00PM the dining floor was surprisingly full. Their buildings are always noticeable, tiled, deep red-brown paint, huge metal circular columns and beer brewed on-site. Huge flat-screen TVs showing every sports game known to man are on display. The interiors are always full of wood, clean, and brightly lit with groups large and small everywhere. The menu is broad, everything from pasta, stuffed potatoes, deep dish pizza, large salads, and numerous appetizers (luckily not all of it is deep-fried). When you're guzzling a beer and want your greasy side you got it, if you're on a diet they have healthier options, there are also a number of items that could pass as vegetarian fare. Their new "Mini-Bruschetta" were four minuscule pieces of toast topped with diced tomato and basil, a nibble then gone. The "Garlic Parmesan Kettle Chips" came in a huge mound with two dipping sauces. Just the right side of thick, crisp, seasoned, even decent the next day out of the fridge. The "Chicken Pot Stickers" were small but at least they came with really thin skins, which I like. "Flatbread Margarita" was a good size rectangle, decent amount of cheese and bread was not too doughy. My attempt at vegetables, "Caesar Salad" with grilled chicken was a little bland but piled high and the greens weren't wilted. I also used to be a big fan of their "Pazookie" which is a half-cooked (so it's still gooey and warm in the middle) large chocolate chip cookie sundae. That was before I started trying to eat more responsibly though, but I'm sure it's just as good as when I last had it. Their inventory costs must be huge. We spent almost 3 hours here, service was spotty but polite (don't dally at the menu just go for a couple dishes first so you don't starve by the time you really know what you want). They've managed to find a good niche in areas that are sorely lacking a nice sports pub with decent food where everyone from college students, families, and working professionals can go after a strenuous day to have a couple of bites (and have some booze while they're at it). The food selection tends to be better than Gordon Biersch and despite the large menu selection like Elephant Bar or Cheesecake Factory, more of the dishes come out decent (although nothing is spectacular). This is a fairly solid place to find a little bit to satisfy everyone, and for the rest of the people, the booze will take care of it. Just stick to the straight-forward drinks, both mojitos I had were syrupy-thick. It's also helpful that they're open until 12:00AM Sunday-Thursday and 1:00AM Monday-Tuesday. 3 1/2 stars.
(4)Aaron M.
I have been to this restaurant many time and have always had good service and great food. Happy Hour is great, BJ's beer is delicious! Most of the time I get a burger or pizza and you can't go wrong with any of them.
(4)Shayne P.
If it wasn't for the Avacado Eggroll's and Jermiah Red we'd probably never come back. An hour and forty five minutes waiting for our food and the service was the WORST I HAVE EVER EXPERIANCED IN MY LIFE!!! They are lucky I even paid for the food after the service that was received. Our waitress appeared to be new and completely out of place. She came to our table 4 times within an hour and a half to tell us "the foods on it's way" I kept calm and didn't blow up since my family was with me. But I would not recommend this place to anyone since there's so many other restaurants within walking distance that have alot more to offer and much better service.
(2)Pete S.
I've been to this location a handful of times and the food and service has been really good and consistent. You have to try their pizzas, if you're a fan of the deep dish. The crust is light with a crispy outer layer. I don't usually go for the deep dish at other places but at BJ's, it's a winner. They also have beer and large TVs.What else can a guy ask for?!
(4)Michael R.
Another chain so many locals seem to be in love with. The basic beer, I hear what is poured at the bar is not what is made on site, the tanks make a bar minimum batch to meet liquor license regulations. Food is typical chain, service is spotty and ordering from the bar is a pain (especially when busy). Massive wait times for dinner service for large parties Thurs-Sat so forget bringing your group here then. Worst of all, as with all of these chains, they kill the small and independent restaurateur. Why do we care about them? Well without them we have nothing unique about Roseville. Every city has a BJ's, Chili's, Applenees and etc and they are all the same. Homeowners in this area that are concerned about future home values should take special note of this. If there is nothing unique or identifying about a city, why would young people stay or real estate specualtors either. We should all promote indy restaurants, entertainment and unique elements. All of which are rare around here.
(1)Niki A.
Every time I've gone, whether for lunch or dinner, service has been good to great and food likewise. I enjoy going here, to me it's fairly comparable to Applebees or Red Robin.
(4)Danielle P.
LOVE the pizza....menu has a wide variety of things to choose from. Love the beer. But most of all...if you love sweets....THE PIZOOKIE omggg......its delicious...
(5)Angel G.
Let me tell you we got our food and my steamed veggies were not even cooked. My husbands fries were cold. Then the mgr came back with my steamed veggies cooked and apologized. The waitress was training a new waitress and asked my husband if he wanted another beer and never brought it to us instead brought us our ticket. Being that we eat our BJ at my hometown I was very disappointed.
(2)Leo C.
I'm reluctant to post this review, seeing these high ratings on this page, but it must be heard! I'm generally an OK fan of BJ's, have gone to several in LA, SJ, etc... thought this one would be decent. HOWEVER, I had probably the worst service I have ever had in the world. Not sure how that happened. I went with a co-worker to catch some football.. ordered appetizer, salad, entrees, the works (on the company bill of course). Somehow, my salad comes, and we don't have any utensils, which is understandable.. but, the waitress didn't notice. Alright, that's fine, just an oversight.. so I asked her to bring some.. waited like 10 minutes, no utensils. I then proceeded to ask another waiter, who brought me the utensils. So then... after about 15 minutes after ordering, we realized our appetizer never came. We keep waiting.. about 10 minutes later, the waitress says that they accidentally sent our appetizer to the wrong table. So they were making a new one... OK, I guess so. Appetizer comes, we eat it.. then .. they bring antoher appetizer to our table? That we never ordered? lol. We quickly told them that we never ordered it. Then came entrees.. those came without a hitch, although it came while we just started eating our appetizer, due to it being re-done. Oh well. We ask for some waters, as our beers were getting low. Of course, as expected, no waters. We asked for waters again, halfway through our meal, and again, they didn't come... finally, we decide to order some dessert, and we finally ask again for waters... and the waitress realizes that she forgot again and finally fetches us waters. Overall, I'm not sure if it was just a busy night, or if they were training someone, but the service was horrible. Food was great though!
(2)Poi D.
BJ's is BJ's when it comes to food and beer....usually always good, so it comes down to courtesy and service. Today, BJ's fell short on service. Service was very slow for late afternoon. It took 25 minutes to get our drinks, and 30 minutes just to get silverware and napkins, which had to be asked for. After 45 minutes, we're still waiting on food.
(2)Cloak D.
It was really crowded when I arrived here (surprising, since it was 9 o'clock on a Sunday!), so I had to wait. I'm glad I did, because the Mediterranean pizza I ordered was the best pizza I have ever eaten.
(4)Hattie S.
All I can say is yum! They have a HUGE menu and the service was fast and friendly. I had the fish tacos and they were sooooo good! I will most definitely be going back.
(4)P S.
Food is consistently good. The menu has a huge variety of options for picky eaters or large groups. Nutrition info is provided with the menus for those with diet restrictions. Great French Fries and deep dish pizza. Beer is better than some mass market domestic stuff.
(3)Jayne C.
Ive never had a bad time here, its always fun and the bartenders are always very friendly. They have a wide selection of beer and my favorite that i think everyone has to try is the Berry Cider, it's amazing and absolutely delicious....bet you cant drink just one! Good times yall! I've even been trying to get a job there! ;)
(5)Regan C.
I like this place quite a bit. Went here with a large group of co-workers. I didn't have a full meal here, but during happy hour, the prices for drinks and appetizers are cheaper. The appetizers I had were chicken wings, potato wedges, and an avocado egg roll - all which were awesome. I didn't have the pizza, but it looked savory! You probably have to make a reservation because its extremely crowded in here. The bar was nice, and service awesome. The waiters very very nice and came around to ask us if we were doing good often. Some of us made a mess, and they cleaned up for us. We did get thrown out because some of us had too much to drink, but we deserved that. Also, get the Strawberry Splash drink - is fruity, but its pretty tasty.
(5)John C.
Okay, so it's not Chicago pizza but it's predictably god everytime. Do yourself a favor and don't look at the nutritional facts... it's depressing.
(4)Miss C.
We came here late last Thursday night. The place was packed. We shared the nachos. My friend didn't know if they were the best nachos ever or he was just hungry. I think he was just hungry they were just ok! However the flatbreads were very good. Service was good and the food came hot and fast. In short we don't always like chain places, but we will chose this place again, if there isn't a mom and pop open!
(4)Shelly H.
Let me start off by saying that in the past I have liked the wide range of food items offered. Generally this location in Roseville takes quite awhile to get into during the peak hours; which is probably common. Also, in the past I have waive my right to complain about the service because it was busy, or the entree I ordered takes longer to cook...whatever the reason. But tonight I no longer bite my tongue about their TERRIBLE customer service. We met a group of friend for dinner (10 to be exact) and what started out a great time ended up in frustration and a vow to never return. We offered to pay our portion of the check (since BJ's will not allow for separate checks with a group) with a Visa gift card. I know, I know, Visa gift cards are a beast amongst themselves, but when the stupid waitress ran the card twice, we were then over charged and then the manager tried to treat us like idiots. In this day and age of restaurants on every corner, the one thing that keeps customers coming back is CUSTOMER SERVICE....which this place has NONE. I would advise anyone reading this to go somewhere else. I know I will never dine in this restaurant again!
(1)Denise M.
Order the French Dip and half a baked potato. One of my favorite meals in town. Other than that, its just ok. Have dessert elsewhere.
(4)Tiffany T.
Ate here today and I did get an awesome view of the New Orleans versus Chicago game so I think this place would be good to watch sports. However the food was just so/so. My husband had the calazone, which was kind of small and not as full of meat and olives as he would have liked, a little heavy on the ricotta cheese side. I had the fried chicken sandwhich was served kind of cold. The food for both of us was about a 'C' grade. The decor was nice. And I did like how they had baked potatos on the menu as a lunch selection and those were pretty cheap. If I went there again I would probably get one of those. Very trendy and chain like since its so maincured inside. The service was very fast and our waitress was super attentive. Still the food didn't impress me, they are probably better at happy hour.
(3)Dave M.
I love the variety of items on the menu and their beer is pretty good too. I really like their Tatonka Beer which is a dark but slightly sweet brew. It really complements BJ's spicier selections. Unfortunately for me, last time I went BJ's had removed my favorite pizza... the Blackened Chicken Pizza. :-( Over all, I enjoy going to BJ's.
(4)Patti R.
Had lunch here yesterday at about 12:30 p.m. In spite of the hour, the restaurant was only about 1/4 full. Although I enjoy BJ's food and beer, their service has always been up and down. This visit was no different. Others around us who were seated after, were getting their food, and we were still on our 1,000th refill. It took two inquires for our food to arrive, and when it did there was a HAIR in my companions drink and he later found one in his baked potato! Back it went, and the mgr offered us another, but we explained about the long wait and he told us 'it couldn't be helped' and that it would take 'a little while' to get a replacement. Very disappointing. This was our first trip to this location and I am willing to give it a second chance. I just really hope they get it together....I really like their beer!
(3)Lisa J.
Good rootbeer. Lots of greasy food. Crowded. I tried their soups and they weren't something to rave about. I can make do without this restaurant.
(2)Catherine H.
BJs is a pretty good restaurant. The wait isn't always the best, but it does have a good atmosphere if you like being around people. It's a good place to go with friends. Even when it's packed the service is good. We've never had any problems there. The beer is good and I really like the French Dip sandwich. My husband loves the Club sandwich. You can get good deals on the appetizers during Happy Hour too. If you want the food, but don't want to deal with the crowds just call in a Take Out order. Good stuff! :)
(4)Christine T.
Don't get me wrong -- BJ's is always a fun place to dine, but the parking here is rather bothersome at this particular location. All in all, the food is pretty tasty, but you've gotta try the pizookie :) It's the best!
(3)Tim L.
This is a great place to eat. We tried many of their pizza's and have not had a bad one yet. The beer is pretty good too. Get there early or you will have to wait for a seat. It's a nice place for larger groups. Not too much noise so you can have a conversation and just noisy enough that if you get a little load yourselves that you won't be disturbing anyone else. I'd like to mention that the managers at this place are top notch. They go above and beyond to keep their customers happy. Things rarely go wrong here but when they do the managers are on top of it and they make things right. Very rare these days...
(5)Marissa C.
I would have given 4.5/5 stars for the food but the service is horrible! I have a pet peeve about workers sitting at a bar table when there are people waiting for tables! I believe if you are going to, change your clothes so no one knows!!
(3)Laura W.
I generally try to avoid all Roseville restaurants by matter of principle. I don't understand the desire to eat at crowded, loud, sub-par restaurants with poor service and huge parking lots that are so full you have to factor in time to walk from your car to the restaurant in order to be on time to meet friends. And that's almost what I always get in Roseville, and my experience at BJ's was no different. I was with a large group of about 16, and I know that makes it a little harder on the waiters, thus the "large group gratuity" they charge, but how hard is it to refill someone's drink? Apparently very hard for the BJ wait staff. My husband's water was empty for at least 20 minutes when mine also became empty and I asked the waiter for more water. Apparently he didn't hear me, so someone at our table got up, found him at the charge station, and requested water. Then we waited. And waited. When a waiter came back, we asked again. Two of us, in fact. No water. Finally the next time a waiter came by and we asked AGAIN, we finally got water. Maybe we were discriminated against for not ordering alcoholic drink after alcoholic drink like our friends. A shot of vanilla Vodka is $6.50, by the way. But the waiter also brought a friend the wrong alcoholic drink, and another friend, the wrong dish. So maybe they're just incompetent. My friend ordered a pasta dish with chicken. The waiter asked, "Grilled or blackened?" She said grilled. Her dish came without chicken. When she brought it up to the waiter his excuse was, "Oh, we didn't discuss the chicken, so I didn't know you wanted it." Ummmm.... Maybe he caught a case of Amnesia and that's why he couldn't remember the orders? My food, the angel hair toscana, would have been good if it had enough sauce on it. I almost asked for more sauce, but considering I spent half the night trying to get a drink refill, I didn't feel it was worth the hassle. My husband enjoyed his $10 club sandwich, just not the trumped up price. As a large party, we were put at several square tables pushed together to create a long rectangular table. It was crowded, we could barely get in and out of our chairs or talk to someone more than a couple seats down. I'd go back if someone else paid because I'm not one to pass up a free meal. Barring that, I'll never go back.
(1)CD B.
Did not disappoint in the least. Very consistent with other locations in food & drink quality as well as service. Good value for the money.
(4)Shawn C.
I had a really good experience here tonight. Had the ribs and they were good... Not top notch bbq but very good for a non-bbq/non-steakhouse place. The root beer is very good as well. Our service was quick and very friendly and I don't hqve any complaints except for a little confusion... We order spinich stuffed mushrooms as an appetizer. 20 minutes later after getting our salads the manager comes over to us and appologizes because they were out of mushrooms and offers a complimentary replacement. Very nice... But after we finished our meal the table across from us recieved the mushroom appetizers... I don't know... But thanks for a nice dinner.
(4)Adrian B.
Service was a little slow as usual. But food was amazing as always! had a Pirahna Pale Ale and Blonde Ale and it was very good. Appetizers are pricey, but if you go during happy hour then it's half off.
(4)J C.
I've been several times. Good food and service. Large menu, pizza is great. I have to say they were having an 'off' night the last time we were there. The manager visited our table and apologized for the poor experience. So I won't let this one time keep me from going back.
(4)Megan W.
I hate their service, but I love the Great White pizza and the mozzarella sticks. There's always something wrong with the order and when you point it out, expect to wait for days to get the fixed order with no apologizes/comping. Big parties like to come here even though the service for said large parties is NEVER good.
(3)Neon C.
SERVICE SERVICE SERVICE. At all the BJ's my wife and I have gone to, that has been the problem. It's just rude, slow and sloppy!!!! And when your beer and food is ok at best, you really need to step up the service and kick your snotty attitudes to the side.
(1)Ann H.
First time @ any BJ's, met family for lunch. Ordered first, mini deep dish pizza. When delivered was advised the cook messed it up, so the two pieces on a plate, was to start, while they made me a 'new' pizza'. Waitress came by a few times to inquire whether I ever recv'd it? Mgr came by, said he heard about it, & would make sure the pizza was made & delivered. After 2 hrs. the mgr brought me a pizza, then the cook brought one. I had ordered a mini Pizzooki, never got that either. Well, checked BJ's off my bucket-list! 2 1/4 hrs.!!!
(1)Yesenia N.
I went there for lunch today and had the mini pizza lunch special. My pizza was soaked in grease as if they deep fried my pizza crust! Within an hour I felt nauseas. I will more than likely never eat there again.
(1)Julianne C.
The menu here is large, and there are many items that me and my family love: fried calamari, fried artichokes, blue cheese wedge salad, Pale Ale chili, cheeseburger pizza, buffalo pizza, huge loaded baked potatoes, open face chili cheeseburger (crazy good!!) And who doesn't love a cookie fresh from the oven topped with ice cream? Yum We usually have great service here, but if you come on a busy Friday night, you run the chances of less than perfect service. This is a no-brainer, but still some people are surprised when they show up at 7pm Friday and have a wait. When no one can decide what sounds good for dinner, BJ's is always a crowd pleaser.
(5)Dave K.
This place has great food, but is WAY too pricey. I'd rather go to some family owned place and eat great food there. For two people we paid over $50 and the gratuity is a rip off.. In other words, it's a fancy restaurant but they still charge too much for the food.
(2)Carol D.
The host/welcome experience at this BJ's is so NOT welcoming, and this is the third visit with the same result. A cold tone of voice, being told that we must 'wait' even though most of the restaurant is empty and there is no one waiting in the lobby... a feeling that we are intruding, and the front desk staff has other, better things to do. We came for a nice dinner. One meal was good. The ribs were awful. Too tough to pull off with a fork. Nearly impossible to cut with a steak knife. Not much meat, and what meat was there was tough and tasteless. Very little sauce and nothing extra on the side. So basically, dry, tough meat on bones. Too risky to battle at the table, so I took home most of the rack, and boiled it to make the meat soften. Fell away from the bones, but not any more tender. At least I got some protein out of it!!! Service was just ordinary, no connection at all.
(2)Jennifer V.
Finally gave BJ's another try and I'm glad I did! My husband and I were waited on my Brandon a couple of weeks ago and he is by far one of the best servers I've had in a really long time. We came for pizza and drinks and after we ordered he let us know about a special that saved us about $20. He obviously didn't have to tell us since a smaller bill doesn't help the servers tip but we we really appreciate that he took the time to let us know. Even though he was pretty busy that night he made sure that we were taken care the whole night. Awesome service!! We will definitely come back because of Brandon's service.
(5)Clint C.
Every time that my adult children come home to visit we HAVE to go to BJ's -The best pizza on the planet (if you like deep dish) and the Pizoki's are the best dessert on the planet (if you like fresh out of the oven giant cookies with ice cream on it) it is much better than it sounds! This place is very loud and always crowded, unfortunately, otherwise we would come more often
(4)Devan C.
the calories are listed on the menu for a reason - did you know a normal diet consists of 2,000 calories per day, and this place serves meals that literally are 2,000 calories? If you eat dinner from this place and get dessert you might as well just save yourself $20 and eat a stick of butter instead Oh yeah, and would you like a beer with that?
(1)Lexie M.
Went for drinks last Friday with some friends. The waitress was nice however she seemed to be somewhat rushing us out to turn the table. It was getting pretty busy so I imagine that is the reason. Drinks were pretty good. Ordered the tri-tip sliders which were very good. Also ordered onion rings, and potato skins. The presentation was nice. We happen to land in happy hour time so everything was cheaper than normal hours. I would definitely return, maybe on a not so busy night
(3)Heidi H.
I'm not a beer drinker but I knew they made their own root beer but they also make cream sodas and cherry and orange sodas!!! Yum The Pizza is the greatest and they have so many choices, everyone is bound to be happy here. Lunch specials are great and they have plenty of salad and sandwich options as well as pizza. They even have a frequent lunch card you can get signed to get one free after so many.
(5)Joe P.
On my recent visit to you location #436 we had an encounter with the manager on duty named Jeremy. We were there because of a fundraiser for my daughter's school, Junction elementary. All the employees knew about the fundraiser. At the time we ordered we told our waitress Michelle that we did not have the flyer but could bring it up on our phone to show her. She was awesome. At the end of the meal she talked with Jeremy and she stated that he would not honor the fundraiser because we did not have the flyer. I asked to speak with him. When he come to the table he did not even let us speak, nor did he even say good evening. He was rude and said he could not honor without the flyer. Then he proceeded to ask what fundraiser. Really say no then ask for what. This manager has to be the worst manager ever! I can't even believe that a fine place like Bjs would even hire this incompetent fool. When asked if we could email it to him and maybe he could print it for us he immediately said NO! I asked could he photo copy someone else's he said well.....I guess. This type of employee should only be allowed to clean the toilets at a truck stop. He has the work customer service ever. The amount for donating was 15% of my bill which was $73.63 so we literally are talking about less than a $15 dollar donation. If I knew that the Jeremy was going to be so rude and ignorant, I would have rather just donated $20 to the school myself and not gone to dinner. I will NEVER come back to BJs. you can be assured I will post reviews everywhere online about this incompetent and ignorant Manager. I would like to know how a person like this would even be considered for a management posisiton.
(1)Paul C.
Overall the food is alright. I come here for the pizza with my friends. We have some beer. The pizza is good as I don't expect too much of it. This restaurant always have so many people to wait in line. I love the SPINACH & ARTICHOKE pizza. Deep dish one is ok.
(3)Chris M.
The food has always been great. The pizza is amazing. But this is the seccond time we have done call ahead seating and our wait time was longer than it would have been if we just went in. Call ahead seating is a joke and hurts you more than it helps.
(2)Jerran H.
Excellent and friendly service. Met up with some family this last weekend, and while a little crowded, they made every effort in getting our party comfortable. The food was excellent, and the prices very reasonable. And of course, the beer was fantastic!
(5)Sara R.
Love the atmosphere and their fried artichokes!!
(4)Cristina K.
Just ate there today for lunch and ordered the Thai shrimp lettuce wrap. It tasted ok. The shrimp tasted cold but I figured it was suppose to taste like that since it is kind of like a salad. I just got home and can we say, "FOOD POISONING?!" I'm so disappointed. The last thing you think when you eat at a restaurant is that you will get sick. :(
(1)Shane T.
Went here twice for lunch and I really want to give four stars but I can't. First time I had the chicken fettuccine and second time I had the pulled pork sandwich. Both were excellent and I sat at the bar both times. Had the same server both times and she sucks. Not very personable. On my second visit she gives me a catchup bottle and says it's almost out (so why do you give this to the customer). Starts to give me a second bottle when the first one is obviously out, and I have to ask for more. The second bottle of catchup is practically empty. I'm wondering where is her common sense? She goes to the back and brings out a new catchup bottle without shaking it, so I pour tomato juice until it becomes catchup. If the service was better at the bar during the lunch hour I would be happy to say I'm a fan and tip twenty percent. I just don't have a lot to look forward to when sitting at the bar for lunch.
(3)Mike F.
Food & beverages good, little cramps in bar area & music had a tendency top be to loud.
(3)Will C.
HORRIBLE - came here to attend a friend's 25th birthday party. We were a party of 12. 3 of us were able to order before the other 9 arrived. 2 of the 3 that ordered received their food way too early. One didn't eat their food because we thought everyone else would get their food at about the same time. After waiting so long, she asked the waiter to re-heat...yup, re-heat the food again. I ordered a SALAD, and I didn't get my food yet. The other 9 ordered their food and 8 of the 9 received theirs. I was still waiting. I complained to the manager. By the time I received my food it was maybe 45 minutes later, they placed it in a to go box in a to go bag. I had come back from the restroom after drinking 5 diet pepsis waiting for my food to find this bag in front of my seat! The place was packed - about 1045pm on a Friday night. NEVER this location ever again. EDIT: Even though 2 of the 12 that didn't get the food were comp'd, I still rate this place as 1-star. I found it insulting for the waiter to think I wanted my food to go. I was sitting there in the restaurant eating out of a to-go container. If I wanted to have it to go, I would have gone to Jack's or some place less casual like LaBou! BAD...VERY BAD
(1)Ruth G.
BJ's is always a great place to go to get consistently good food. They seem to have some new menu items and we tried the Ahi tuna appetizer. WOW! It was great! You must try it if you are into the sushi type food. Always a busy place, so if you are in a hurry and don't want to wait, go on the off hours. And on the weekends, plan on waiting at almost anytime. Food is definitely worth the wait.
(4)Jonathan S.
Deep dish pizza was horrible, incredibly bad service, and the manager was rude when we asked for assistance. We're not going back!
(1)Tony H.
Service was suspect at best. We were turned over to a new waitress "Ricky" who stepped in and made up for the first servers poor attention and sometimes cluelessness. Thank goodness for mandatory work breaks. The food was good not great, tried the steak and blue cheese flat bread which was tasty! Overall good food and good beer. Ashamed as it seems BJ's is less and less a place I enjoy eating.
(3)Delmer B.
The personal pizzas are good. But the pumpkin beer is the best I've had.
(5)Hector Z.
Ran out of food service is awful
(1)Svitlana S.
My kids (14 and 4) Love this place...We've ordered take out pizza a few times...and it sucked, but eating in has always been good. Any time my kids have a choice, they wanna come here. But its always sooo busy and on most nights the wait is 30+ minutes, weekends its an hour +. I guess the reason they are so busy is because they have something for everyone...
(4)Joann B.
Our favorites are the buffalo wings, appetizer sausage pizza and the pizookie desserts. Their chopped salads are pretty good, too. I would stay away from the sandwiches. Just average. Of course, must order a cold glass (or 2) of their Hef. Yum! The Roseville location is pretty packed at dinner time, especially during the weekends. Just like their Natomas location, service can take awhile. Thank goodness there's a wall of TV's featuring sports channels.
(4)Christine A.
Food is decent. Nothing to rave about... BUT my biggest gripe with BJ's is the horribly slippery floor. I should have remembered from the first time I went to the Roseville BJ's two years ago- but was reminded again this past weekend that heels are NOT a good option. Going from the table to the ladies room felt like multiple bad wipeouts about to happen. I'm pretty sure the rest of the restaurant thought I was drunk because I was hobbling all over the place while trying not to give them a show. Moral of the story: ladies, think twice about wearing those pumps you just got at the Galleria.
(1)Sean M.
I visited here the other night with my brother while his wife and his new baby girl rested at the hospital...she had just been born the day before. We wanted to get a drink and some food but didn't want to be in an atmosphere that was too loud and crazy, so we chose BJ's. I've been here many times before and their service, food and prices are always excellent! I really tried to order something different but I went with my usual...the Jambalaya! It's delicious...just try not to look at the calorie content! I was glad we decided to go to BJ's instead of the "other" brew house, across the street. They weren't busy at all, and it was a nice, relaxing dinner with a Brewhouse blonde and one of my favorite Cajun dishes.
(4)Mark H.
A very impressive beer selection for a restaurant and their in house brew is high quality. I enjoyed the Oktoberfest several times. The pizza was very good and everyone that ate there enjoyed their food. I will definitely be back.
(4)Anji W.
I love going to all the BJ's in general, but the waitress that served me that night at THIS BJ's was great. She gave suggestions and was all smiles whenever she was around. I love this place because of all the different sports playing on the screens and the food is yummy. I like ordering pizza, the cheddar bowl, the jalapeno burger, and the chicken limone over the angel hair here depending on what I'm craving. Their drinks here are delicious too. BJ's is a repeat place for me!
(5)Cori M.
I absolutely love eating at BJ's. I've never had a bad meal. Usually I have amazing service as well. Today I got here right at opening, and being a server in the past I understand that it can sometimes be quite busy right at open. When the short, dark haired hostess asked how many, I said 2...she said it's all open seating in the bar and I told her I would prefer a table. She said there would be a wait for a table and I said that it was fine I would wait...she continued to tell me that I should just sit in the bar. I told her no I would wait. While waiting she started complaining to her co worker about how angry she was at whoever closed the night before because they sucked. I found this to be completely inappropriate as she was saying very mean things. I understand being frustrated but you never do that in from of guests. She was very rude and unfriendly as well. I write this while waiting to be seated...I just hope my server and food is better then that of the short haired dark hostess with a terrible attitude.
(1)Delorean L.
Apps and entrees are alright! But wonderful beer! i am not much of a beer drinker, but i do enjoy the Berrybust at BJs. If you dont like the bitter beer taste, you will surely enjoy this beer. Dessert is yummy.
(4)Josh S.
Growlers! BJ's has a good selection of hand crafted BEER. After a few of these Beer's, there is nothing better than some greasy fried food. But before ordering your food, you should probably put in that order for a Growler or their finest BEER. After that is done, it's time to get onto food. Might I suggest the Parmesan Crusted Chicken. Nestled lovingly on a bed of creamy mashed potatoes, the chicken is salty, crispy, tender all in one. Have I mentioned the Growlers? Don't forget to pick yours up on the way out. They seem a little small to me, but that could be because I drink the beer so quick.
(4)Sandy K.
I'm giving BJ's a 4 because my family loves this place (even my traditional Indian grandmother wanted to come here for her birthday dinner). Come here for the pizza and beer and you will be satisfied. You can't go wrong with the BJ's favorite pizza. Also - the pizookie is amazing! White chocolate macadamia is my favorite :) Try to make a reservation because it gets VERY busy.
(4)Kay M.
Slowest service ever. :-( Food is ok though, I like their pizzas and pizookies. Would much rather prefer Chicago fire though.
(2)Jason F.
I come here all the time. Only go to the locations that actually brew their beer on sight like this one. Beer tastes better. Ask your waiter if they brew their beer on site. Good food overall. Good portions.
(4)Elizabeth E.
OMG.......from the atmosphere to the lighting from the food to the staff.... What a great experience!!!! The food was amazing he: NY strip Cesar salad and horseradish mashed potatoes,wheat beer She: California Burger with crispy skinny fries. Strawberry-patch Shared: pizzuki. The lighting was ambient but perfect for every seat, loud and full of fun but very spot on. Everything came with perfect timing, Thank you Mark your a great server!!! Will be back!!
(5)Keena V.
Foods I love at all BJs: 1. Loaded potato with bacon and cheese 2. Mini pepperoni pizza 3. Pot stickers 4. Burschetta 5. forgot the name, but it's a pasta with white sauce and broccoli and chicken The service last night was exceptional from the girl that helped us. Anything and everything we wanted was at our table without any hesitation. I hadn't been to a BJ's in about a year or more, but going last night and getting the service that I did made me want to come back more often.
(4)Erica S.
This BJ's was bigger in space than the ones I've been to. On a Monday night, it was pretty busy due to people watching football. Instead of finding a seat at the bar, we opted to wait for a table in the dining area. Food took awhile to come out. Even the appetizer took like 25 minutes after we ordered it. I tried their Santa Fe spring rolls, which had chicken, black beans, roasted red peppers, cheese, and corn inside. It came with avocado cream sauce and another sauce. It came with about 10 pieces and since it was piping hot, it tasted good. Perfect with cold beer! For dinner, I tried the BJ's Favorite deep dish pizza. The server recommended getting a medium size for 2 people. It was 6 big slices so it ended up being too much food after eating the appetizer. Unfortunately, the pizza didn't look or taste as good as I expected. It came with pepperoni, sausage, mushrooms, green peppers, onions, olives, and tomatoes, but it didn't seem like there was any sauce on it. The toppings were very limited that I felt like I paid more for the dough. Every bite seemed like I was stuffing carbs. There was barely any flavor to it that I was a little disappointed. Now I know what not to order next time. Service was good though.
(3)No S.
I love the food, but this location is the WORST MANAGED food place I've ever eaten at. The management here knows ZERO about customer relations. I've closed my Rewards account and look forward to this place closing. Go a couple hundred yards further to Yard House - wayyyy better.
(1)Valerie G.
Went to BJs with a small group of friends to celebrate my birthday. We arrived about 6:00 on a Wednesday and were seated within a few minutes. Too bad that this was the highlight of the service at BJs. The waitress that took our order must have practiced saying "I'm sorry" to the point that is a permanent part of her vocabulary. I counted at least 30 "I'm sorry's" last night. She took our drink order and everytime she repeated something incorrectly, she said "I'm sorry. Sorry". We ended up giving her our dinner order at the same time, as we were not ordering appetizers. One girl at our table ordered a pepperoni, mushroom and olive pizza. She says "Okay, pepperoni and sausage." The girl said "No, pepperoni, mushroom and black olive." "Oh, I'm sorry. Sorry." She came back about 15 minutes later with the wrong soda, diet instead of regular, and did not bring my glass of wine. "I'm sorry. Sorry. I'll be right back with a regular soda and your wine. Sorry. They seated all of my tables at once. Sorry." Okay, I didn't really need to know why she was screwing up, but I guess she wanted to tell us. Twenty minutes later, the soda and wine were served. She sent the manager over to apologize and I asked for a second glass of wine, which was delivered promptly. Our food was delivered and yup, the pizza was a pepperoni and sausage. We sent it back and this prompted another visit from the manager who told us they would need to "fire up a new one" and "Sorry about that." The food that we ordered was good, but the service was REALLY off. We received the bill and there was not one thing comped. A couple of folks from our party excused themselves and spoke to the manager. They did take the cost of the pizza ($20) off the bill and I received a gift card that would be worth anywhere from $5.00 to $500.00, but I wouldn't know until I return for another visit. Nice. This place needs to provide better training for their staff. Hearing "I'm sorry. Sorry" a bazillion times during service does not make up for the long waits and mistakes. Get with it, BJs.
(2)Michelle S.
We recently went to BJ's because it was late, we were hungry, and we didn't want to drive to Sac...plus, the weekend atmosphere (especially in the bar area) can be pretty fun. Based on my prior experiences with weak sauce mixed drinks here, I ordered a dirty gin martini--however, they managed to make what tasted like straight up olive juice :( Dinner was pretty good and calorie laden as expected, but we noticed that the avocado eggrolls did not seem quite as good as we remembered... Would be a 2.5, but I'll give it a 3 for atmosphere :)
(3)Adam O.
Pretty much the same as any of the other BJ's in the area. You know you are going to get really good food and service. The drinks can be somewhat watered down at times, but the beer is always good.
(4)Brie L.
The Parmesan chicken with a lemon butter sauce over white cheddar mashed potatoes was excellent. The only thing that kept me from giving 5 stars was someone took my food to the wrong table so I had to wait for them to make me a new one. The server an manager both came to the table to apologize and I appreciated the follow up. That is great service recovery from a fumble.
(4)Tammy S.
BJ's is pretty good food. Not a lot of veg options but I go there a lot because it is my friend's favorite. They are always super busy yet the service is quick and friendly. The beer is good but so is the wine. The menu is kinda typical but all good.
(3)Stacey R.
My family and I love BJ's so while out of town we went to the one is Roseville, and we were disappointed :( The service its self was ok but not sure why as we were done we got a new server. First we got soup and salad and soup was COLD Then the food came out 3 burgers and the southern fried chicken My mash potatoes cold husband fries Cold and our daughters friend didnt get her fries untill we got our recooks. My husband burger was very pink inside and we ordered MW. We didnt sent the burger back but a manager did come over and say sorry. That was it to say sorry. We will not go back to the Bjs in Roseville
(2)Erin K.
I've eaten here twice now and been really happy both times. I had the Pale Ale this time and was satisfied with it. I ate the spicy spaghetti last time and the fish tacos this time, both meals were delicious. The second time I went we were in a big group and my friend's meal arrived to the table about 5-10 minutes later than everyone else's and they comp-ed his meal. I always appreciate good service that recognizes when something goes wrong and takes action to make it better. I'm not in Sacramento a lot, but if I was I'd definitely go back to this place again and again.
(4)Brittany M.
I've been here several times with family and the food and service are always very good! The beer is excellent! Everything I've ordered from the menu here has been very tasty, but the pizza is exceptional! Try the Mediterannean! Their lunch specials are VERY nicely priced - I ate lunch here a couple weeks ago for under $6 and it was more food than I could even finish!!! Is the food the most mindblowing culinary experience ever? No, but then again this is a glorified sports bar so you really just come here mostly for the atmosphere and the selection, not a world class dining experience.
(4)Joe T.
What a disappointment! The stars is for the BJ'S FAMOUS PIZOOKIE®. Ordered a nice rare ribeye....brought me a MEDIUM ribeye. Waitress was great and was not her fault as she relies on the kitchen to look good. She took back to the kitchen and brought a rare non-ribeye piece meat. Two bites and I was done. Left a great tip for the waitress, but never again. BTW, the manager was notified, but they never showed.
(2)Jenna B.
I love this BJs. Mojito night with my buddy has become a tradition here - it's our favorite drink! Favorite foods are the Great White pizza, the calamari, the white cheddar mashed potatoes, the stuffed mushrooms, and the chicken fettuchini alfredo! Yum!
(5)Ashu N.
One of my favorite places to eat, especially because of the variety in the menu...but I honestly, cannot stand this location. I am sorry to say, but most of the waitresses (not waiters) lack quality customer service. Been here many times due to location and the party room, but last night was the worst service I have ever received at this place. Busy Saturday night as usual, understandable. We was taken to a table that wasn't picked up yet and was ask to wait for a few mins. Yet the tables next to us was being clean but not ours? We had to wait. Ok, fine, no big deal. Waitress comes and asks us about drinks and makes suggestions. I told her we do not drink alcohol. Then she stated, she would let us look at the menu and come back. She comes back, takes our drink orders and takes her 10 mins to bring back water. Meanwhile, she is taking orders from the table next to us who came in after us! My friend made a comment stating "I think she is treating us differently"...I states, "oh no, why would someone do that?" She comes back taking our orders, with no smile no anything, didnt even take our full order and starts walking away. I asked her if she would also start and appeitizer for us. She went away, table after us got served before us and I started noticing she was treating us different. I seen her at two different tables and her facial expressions and her monotone was very different. As we waited for our food, not once did she come back and check on our drinks. I had ordered coffee, and it seemed it was an inconvience for her to get us coffee but it was ok for the table across from us. When I asked for a refill, she was at the table next to us. That is when she informed us the pizza which was the appeitizer was going to be a few more mins. She returns with cold coffee, no creamer and walks away before I can ask for some. She later comes back with all our food that was ordered at the same time, and just sets it on the table and walks off without asking if we needed anything else. Yet, again, my table is sitting there observing her with the table next to us and across from us. It took her ten mins to come back and ask if we needed anything, I asked for warm coffee and sauce for my pizza. The coffee refill never came, but my sauce did. Finally, I got the hint, she did not want to serve us when she came with a check to our table and yet didnt let us get dessert? She put the check on the table, then states, "This is your check, please stand it up when your ready." about a good 30 seconds later she adds, "Unless you want dessert." Yet we have no dessert menu! and she already has our check ready? I was so confused and dazed by what was just happening. Especially, when I heard her asking the table next to us about dessert and making suggestions! I was soo upset! My friend said, he had noticed it all along, but thought he was just being picky. This waitress for some reason did not want to serve us, I dont know why, I really dont want to know why, but it is very unacceptable and I would surely remind my friends not to eat here if possible. I love the food, but not the service at this location. I wish I knew her name to file a complaint right then and there, even saw the manager in the blue shirt walking up and down the isles. But my friend did not want to make a scene. To the girl who did not get a tip from us tonight, you are lucky I didnt have the time to sit there and write how rude you was being to us on that recepit. I work in customer service and I could not believe the type of service you gave us without any reason behind it. And I know that because you never served us before, nor could you have anything against us. I am very sadden that our night was ruined. I've always tipped bad service, but this was just too much.
(1)Sandy N.
Huge portions, can't beat that. Plenty of items to choose from on the menu. The service is pretty consistent with being friendly.
(3)Joe B.
First time going to BJ's for happy hour... Usually it is too crowded and we can't get a seat... Yesterday, we were in luck... Had a great time.... Service was just fine.. Waitress was nice... Plenty of options for happy hour food... We had the sliders with fries.. Tasty good and a huge portion... Tried a mini pizza and finished the whole thing... The beer is good.... We liked the Stout and Porter... Didn't care for the light beers.... With all of the tv's, specials, and great location, we will go back again....
(4)Rich R.
I was dissapointed with my experience here. I don't usually frequent BJ's cause I think there are better places for pizza in the area, but decided to give it a shot since I received a birthday coupon for a free pazooki dessert. Plus, I always wonder why there are usually allot of people waiting outside when I drive by. So when I got there I was by myself so I wanted to sit at the bar. I found a spot at the end of the bar closest to the bathroom side. It took a little while to be acknowledged by the bartenders. I finally got a menu and once again waited for one of them to take my order. So I ordered one of there beer sampler's and a California Club flatbread pizza. The beer was what I expected it to be which was ok and the pizza was good. Nothing to extraordinary. But the real problem I had was there were two servers who had obviously had relations and decided they were going to argue right there and then. The male server was obviously really aggressive and wouldn't let the female server do her work until he got his words in. Not the place or the time for that crap. That's why you never hook up with someone at work, it's an unwritten rule that they obviously did not know about. The male server even came up to me and appologized since I was in ear shot, but little did he know that I block out negative drama like that. So then I was ready for my free dessert and was happily surprised that I had different options of flavors of cookies and ice cream. But, I just wanted the regular chocolate chip cookie with vanilla ice cream. So after a while someone brought me my pazookie and I realized it was a tiny little cookie with a small portion of ice cream. You would think with the business that they get that they could at least give you a full size portion like allot of other restaurants do. But even worse, it was chocalate ice cream with a peanut butter cookie. The bartender told me that they ran out of vanilla ice cream and thought I would like this combo! Who runs out of vanilla ice cream???? So after all is said and done, the service was sub-par, the food was ok, and I couldn't even get what I came there for in the first place. Not sure if I would go there again on purpouse since there is better pizza places in the area. The customer comes first and left feeling like they had plenty of business and didn't care if I had a bad experience. Oh well, on to the next restaurant!!!!
(2)Cynthia A.
We've come by again twice since the last review ... I found that lunch ends up being the same as the dinner. Why? - Two Pizza & Salad specials w/ sodas ends up around $20-$25 - Dinner for Two (Salad & Medium Pizza & Pizookie) is $20 Why didn't I know about dinner for two sooner?! The waitress asked if we wanted a pizookie, and we thought that it would have been extra to ask! When we looked at our receipt, we saw that the pizookie was actually part of a deal that they had. Wow -- mistake on our part, but we were full anyways! The wait is usually around five minutes for this place since we usually come when everyone else wants a seat, too. They're pretty quick with service.
(5)Jeramie K.
Great food and service. We always have a wonderful time here
(5)Nicole C.
Went there last night for a birthday dinner, the food was really good i tried the pot stickers and Thai glazed chicken and the chicken club flat bread (we ordered a bunch of appetizers) and it was all really good i had a strawberry mojito which was delicious. its a little pricey and it was packed on a Tuesday night. service was good didn't have to wait long for anything and the server was good at recommending drinks.
(4)Tina F.
Great place to go to when your having a late dinner & every other restaurants around 95765 are closed! Service is very good, food is average.
(4)Rodel R.
"The soda isn't listed on the menu, how much is it" - me "How about free?" - server I guess I caught a break there, or maybe we were in a huge group and he wanted a huge tip, which he got! My friends and I celebrate birthdays at this location from time to time and we really have nothing to complain about! Service is great! Another good perk about this location is the happy hour. $5 pizzas and discounted appetizers and drinks, you really can't go wrong here! My personal recommendation would have to be the Great White pizza... which is basically their version of a Garlic Chicken pizza. My friends also made the mistake of ordering separate Pizookies, when we could have ordered the giant one and saved a lot! Oops, LOL. I would also have to suggest the baked potato... it's huge! (TWSS LOL)
(5)Jessica H.
Don't know how many times I've been and its always great. Lettuce wraps are awesome. Beers aren't anything special but good... They just need to stop waxing t he floors... I've slipped so many times... Hahah
(5)Paul V.
My experience echoes what others have said... The food was good, the service bad. If they can properly train the waiters, or hire more people, this place could probably get more business.
(3)Chris B.
For me the only time BJ's is worth the trip is during happy hour where you can get your own deep dish pizza for cheap. I do enjoy their micro-brew but it's not the best. This place tends to get very busy, with pretty long waits and especially during prom season the place will be crawling with teens.
(3)Sarah D.
This place is awesome. Staff is always friendly
(5)Rene L.
just like any other BJ's you have your bar area with plenty of seating, huge tv, and lots of seating on the floor. they were beyond packed on a saturday night, but we were set on eating there and stayed. i was told 30 mins for table for 2, and the pager vibrated 10 mins later- very nice! the servers were super prompt and chill for such a swamped night. i'll admit i'm a picky eater and had quite a few subs for my order. our server was great about it, and my food came out perfect. much love for BJ's :-)
(5)Brook M.
Hot jambalaya! It was a big party so the service was lacking slightly, but that is to be expected. The jambalaya was awesomely spicy and they had Chimay on their beer menu.
(3)Jay D.
I went for happy hour and got the southwestern mini pizza and calamari. Sauce was good for the calamari and pizza wasn't bad. Happy hour is still quite pricy, but I would go back.
(4)Ben C.
Not being from Roseville, but passing through on the way to some powdery bliss, I happened to stop here recently. This place was quite good for what it was. The food was nice, a strong step above a Chili's or similar. Our service this day was a little delayed, but there was honest acknowledgement of this and they seemed sincerely contrite. The atmosphere is like a good modern sports bar with large screens behind the bar for easy viewing. One screen is 4x block of LCDs. So know that this is what you are going in for when going. Me likey. So if your hungry and on your way from Sacramento to Tahoe, this place is a good bet. It's right off I-80. Oh, and they've got good beer!
(4)Jane H.
My nephew & niece were in town for the day so my family decided to go out to a local BJ upon my nephew's suggestion based on his experience in another BJ restaurant. We came in at 4pm on a Wednesday afternoon hoping that early dinner on a Wednesday night was going to be a nice quiet meal. We were seated right away, but that was when everything started to go wrong. We sat there for 20 minutes and the waitress/waiter never came to take order. We finally had to waive down a person in uniform to request attendance. A waitress came over after about 5 minutes (we should've just left right there and then) to take our order. So now we waited some more. About 15 minutes later, the waitress returned to tell us that our orders were not "sent" to their system and that she had to do it again. We were getting real upset then, but it was late and we didn't want to leave and have to search for another restaurant. We continued sitting there for 35 minutes and there were still no foods. Finally, they brought out the appetizer and all of us dove in because we were very hungry then. The foods slowly came out and they were mediocre at best, but we were hungry so we were glad to at least had some foods to eat. One of the items we ordered was a $28 pizza. It came out last and it came out raw. The toppings seem to be cooked fine, but the dough inside were almost 100% raw. Wow!!!! I couldn't believe it. Wouldn't pizza BJ's bread & butter, its expertise? Unbelieveable!!! We called the manager over and he checked the pizza and apologized then offered to recook it for us. What? We waited for almost 90 minutes for the food and when we had the food, it was cooked "wrong". We were completely upset. It ruined the whole meal right from the beginning. BJ will never get another penny from us EVER!!!! and we will make sure we let all our friends know about our experience as well.
(1)J B J.
Usually great food I only have had one miss out of many. We go frequent because my husband likes the beers. Too noisy for my preference.
(4)Kelson P.
Good Good Good. First time there just had a few appetizers and a few long Islands. I liked it alot. We will be back for sure.
(4)Debi S.
I used to love BJ's. Until my birthday. The waitress handed drinks over the head of my grand-daughter, which resulted in her being drenched on one side in my daughter's cantaloupe martini & the other in beer. No apology was given either. It goes from bad to worse, Our food took forever coming out. We waited nearly 45 minutes, watching others who were seated AFTER getting their food, while we still waited. My husband finally asked the manager what was taking so long and all of a sudden there was our food, right after inquiring. ICE COLD! I've decided not to go back. I'm done with them. We didnt receive an apology or anything. We were treated as an inconvenience. So we have decided not to incovenience them with our business or our money.
(1)L G.
... As good as it gets!!! Last night my fiance' and I had dinner at BJ's and we both ordered from there new seafood menu. We both chose the Creole Tilapia for which we both agreed was very good. I'm also excited that BJ's also does not charge a corkage fee; we brought our own bottle of wine which we both really enjoy & it complimented our entree. The first bottle no corkage... a second bottle $7. This one aspect of there service for me moved them from 4 stars to 5 stars. BTW, our service was impeccable - will definitely be my go-to restaurant!!!
(5)C C.
Came here with my family for my birthday for the first time dining at this restaurant. For a Wednesday night it was PACKED as if it were a Saturday night. Our wait time was over 20 mins. Okay, whatever. Lets get back to the point now. We ordered the appetizer sampler. I tried the avocado egg rolls. I have to say, that was one of the BEST appetizers I've ever had! I had a little bit of the chips and spinach dip. Also really good. I ordered the Hawaiian Ma hi Ma hi with pineapple fried rice. The taste of the meal was delicious, however it was lukewarm, almost cool when it was served to me. I like my meals hot to the point where I have to blow on the first few bites, but being as crowded and busy as it was, I just shook it off and let it go, because I didn't want to be the only one waiting for a redo of my meal. The Ma hi Ma hi must have been a little overcooked too because it had more of a "dry chicken texture" instead of a moist flakey fish texture. Definitely different than what I'm use to! I had a Pizookie for dessert too (hot chocolate chip cookie with vanilla ice cream on top). Very good! Stuck to the plate tho. Our waiter was a little "off" too. Usually they ask for your drink order in the beginning, but it wasn't the case at all! He was also pretty expressionless , seemed pretty shy and nervous. I think I would come back here, maybe try a Monday night. The menu is HUGE so theres a lot more I would like to try. I didn't even try their DRINKS yet, not even for my birthday! Why? Wasn't feeling all that great.
(3)Jim B.
I went there for lunch and I ordered a salad and a classic burger, medium, no cheese, but with onion and shoe string fries. The waitress bartender said, I'll just order it medium well if that's okay? I thought that was odd, but whatever. I'm pretty sure I know why she said that, which I'll explain later. No less than 5 minutes after giving the bartender my order, the food delivery person came up and asked if I had the burger with no onion (this plate had wedge cut fries). I told that I didn't order mine without onions, but he guy next to me, he had just been given the same style burger, said that must have been his because he ordered his without onions and the one he just bit into had onions, in addition, he asked for wedge cut fries. I could see the bar tender was thinking the same thing I was, that the orders got messed up, but what's more is, I told the gal, that wasn't my burger and I hadn't even gotten the salad I had , JUST, ordered! So the bartender tells the food delivery person that mine just needed onions, but first a salad and to follow her back. So I'm thinking, if she thinks I'm going to take a burger, that the paddy was probably already precooked. How else could the burger have been done in five min of my ordering and why was the bartender insisting it be medium well?? Because the precooked the patties for the lunch rush??? So I get my salad, it was fine and the bartender says, we're remaking your burger so it doesn't sit back there, but within 4, minutes later, I haven't even finished my salad, the same gal brings out a burger, the same one(???), but this time, it's with shoestring fries, but again, NO ONION! So I say, this doesn't have onions, is this the same one that you just tried giving me 4 minutes ago? And I can the see the bartender is freaked and she says, she doesn't know what they would have done back there and she'll handle this. Well she comes right back out with the burger, this time with onions, and tells me that she spoke to the general manager and he assured her it was a new burger. Really, the general manager is overseeing my burger? So I cut the burger in half and it's well done and just above room temp. I was so disgusted at the little game they were playing save a buck or two, that I didn't even bother eating and I just paid the and left. I won't be back there as a place that is trying to save a buck-fifty by reserving hamburger patty for an $11 burger is surely going to skimp on quality other places as well. No thanks BJ's.
(1)Mark M.
Really good! Love the huge baked potatoes! I would have given it 5 stars but we had a problem with our food. I gave it 4 stars because the manager made it good he was very professional and took care of us.
(4)Kristin E.
I havent been dissapointed or blown away by the food here. But I have to say... the Pozokie is AMAZING!!!
(3)Darren M.
SOO much better than surrounding BJ's . as always delicious !! can't say too much more , calzones rock me !
(5)Maren A.
I'm a regular here and have a lot of favorites off the menu -- especially the Mediterranean pizza, and clam chowder, which is served in a perfectly-toasted sourdough bowl. The berry cider and BJ's Root Beer are great drinks if you've got a sweet tooth like me (they make their own root beer and the mixed drink version includes butterscotch schnapps and Bailey's). Every guy I know adores the chili cheeseburger, which is almost too big for one person, and the calzones. The lunch specials are pretty good deals, and my friends all like the salads and sandwiches. Service is always friendly and prompt, even when they're slammed. Definitely suggest calling ahead on a Friday or Saturday night, or my favorite, calling in a to-go order and eating at your own place, since it can get pretty noisy and crowded.
(4)Ness S.
Wow the pizza here is amazing! I love good pizza!!! This is definitely the place to go for a one of a kind taste and whoever thought of the bazookie is a mastermind let me tell you. OH, and you might be wondering what is a bazookie, well it is a huge cookie freshly baked in a deep dish pie pan. They bring it to you fresh out of the oven so it is war and oh soooo soft and the chocolate chips are all melted still, and they top it with a scoop of vanilla ice cream, yep thats right. This little delicacy's all in one dish. PS. I would try and make a reservation or go here at a non peak time, I have been here before as a party of 2, and I kid you not the wait was 3 hours!!! on a Friday.
(4)Jennifer S.
This was my first time visiting a BJ's and I was not disappointed. I got the berry cider which was very tasty but the alcohol content was a bit low. I got a half sandwhich and half salad which was a smaller portion than I thought. The turkey cobb sandwhich was delicious and I liked the wedge fries. The wedge salad was very interesting as it was literally a wedge. I would have gotten the other choice of a salad. It was a good experience despite the wait which happened because there were two tables of kids going to homecoming dances and birthday tables.
(4)Trish T.
I took a friend here tonight for her birthday dinner. I've only been here once when they first opened and I wasn't impressed. Tonight I walked in and it was so warm and inviting. Every staff member was so nice and my dinner was amazing. I can't wait to go back with my husband!
(5)Alex C.
Crystal bad server!! This girl in comparison was about the same as Daria on Mtv.. She was so plain and tall.. The food was ok.. Crystal's service really stunk. I never got a refill until the check came. No silver ware. No napkins. How do you suck at your job this much? Really? It's sad because I really like coming to this place.. Too bad Crystal's service really sucked..
(1)George T.
Good waitresses, Controlled Environment, Great food. Come here for a good time ;-)
(5)Norm H.
Recommended but go early or call ahead for a table... this place is always pack! The food was good, service was great but the wait was long. We arrived around 7pm and waited a hour for a table. While we waited... they gave us free pizza slices to appease the time...outstanding!!! ...and yum! So then... we got a table. I ordered the "famous meatloaf"... never had meatloaf outside of home or the chow hall... wanted to try meatloaf from the experts (that is... not that my wife is not an expert meatloaf queen in her own sense). Anyways, the gurls had the Cajun Pasta and Mom got the Grilled Burger Melt. My meatloaf was good... ok I was not awed! At least my dinner tasted homemade! Mom enjoyed her burger and the pasta was also nice... very tender, not spicy and full of flavor. To finish, we got the ...tada! ...the "pizookie"! Very nice! ...except for one fatal flaw... the cookie under the cold ice cream became so hard that it stuck to the bottom of the pan. To finish off the rest of the cookie, you'll need a "jackhammer"! I know this... as I watched my three kids pry the rest of the desert off the pan with a spoon... and of course, what do you think happens next when the cookie finally gives... flying melted ice cream and mushy cookie crumbs all over everyone within range!!! ...ugh! Enjoy your meal!
(5)J G.
Michelle, the bartender was perfect. I don't need much. Acknowledge me within a few minutes. Answer initial questions. Bring me what I ask for and check in after a few minutes. Check if I need anything more then bring the bill. Do this with a warm smile. The smile is just a warm fuzzy bonus. Great service isn't rocket science but so few places do it well. It looked like BJ's had service guidelines popping up on the computer screen. Maybe it takes constant reminding. Well, Bravo. The two times I've been here the service has really impressed me. The burger was cooked quickly and to a perfect medium rare. I walked out of another restaurant tonight because the bartender was too busy on his cell phone to notice me.
(5)Susan S.
Fresh, quality food. Varied menu, comparable pricing. Whatever your pleasure, you will find something to tingle your taste buds. Attentive, friendly staff. Excellent service The desserts are limited to a very few ice cream topped items, cookie, brownie, and apple crisp, however, the food is so good and plentiful, who needs dessert. I look forward to a return visit.
(5)Mike S.
bad service okay food with all the choices of restaurants in roseville DO NOT MAKE THIS ONE OF THEM
(1)Aimee W.
On March 17th, a group of friend and I entered this location after playing a soccer game. We sat at the bar and at first the manager was accommodating. But as the night went on, the service grew worse. My group of about 8 people sat at the bar for 15 minutes before anyone came to greet us. Waited another 15 minutes for water, then waited another 10 minutes before our food order was taken. When we finally asked that our food order was taken, the waitress was curt and rude and excused herself to fetch more water. One of my friends is on a special diet and the waitress was not helpful when my friend was asking questions, nor did she present herself in a manner that seemed open to answering any questions at all. It look nearly 1 hour for a pizzookie and a boneless chicken wing appetizer to come out. When the timing was complained about the rude waitress came out and half hearted asked if there were questions in a tone that was less than pleasant. Then she rudely stated "I was given the food order exactly 24 minutes ago." Uh, right, she didn't even take our food order until we were sitting there for nearly 45 minutes. The MOD for that night tried to excuse the fact that they had gotten busy, when other members started to complain about the service she huffed and puffed and begrudgingly comped the ticket. I called the next day to complain to the GM. I gave my story to the daytime MOD and was told the GM would call me back in the afternoon after the lunch rush. There was no follow up. Bad service from start to finish. I will not be going back if I can help it. I would highly recommend making sure that Amy is not the MOD or that you do not sit in Yury's section. Yury is so rude!
(1)Lori J.
I like BJs because of the beer. :) Everyone can find something they like on the menu. I've tried several different items. I really liked the Barbacoa tacos, the steak salad, and the flat bread pizzas. The bar area is large with lots of seating for large groups or couples. There is a wall of tvs to keep up with whatever game is on. The bar is comfortable enough to go alone or with a partner. The ambiance is casual, yet nice enough to take a date. Overall, BJs is a great choice!
(4)Hector S.
I had the ribs, very good barq sauce good and tasty came with a bake potato the size of Idaho, (huge), also had a blonde beer which was good also, went in about 4:30 before it got busy . service was great also.
(4)Kimber P.
When this place opened, it was way better. Their corporate offices are kinda screwing them, removing things from the menu that sold well because they would overshadow the new flatbreads. I used to love to order the cilantro pesto pizza, talk about something you absolutely couldn't find anywhere else, thin crust, not too much cheese, little bits of tomato and very savory. Now you can only order their flatbreads, I hope they end that test menu soon. To me, it's not a test if you whack the items already on the menu that are better. They just stuffed the ballots by not having anything else on the menu to compete with the test menu items (boring flatbreads, don't order them).
(3)Stacey C.
So, I'm not really a Roseville person but I got an opportunity to try this place I'd been hearing about, so the hubby and I set off on our Friday night adventure with visions of exotic beers and other libations dancing in our heads. WOW, we walk in and instantly just love the layout and feel of the place. It's large without feeling overwhelming, nice high ceilings, good acoustics, attractive decor..just a place you want to be. On the TV screens(which are large but not obnoxiously so) there is basketball, football, golf, soccer, nascar, rugby and even cricket...a sport for everyone! Our bartenders were nice, but did slack off a bit giving us our receipts, didn't offer to explain about the beer menu, lots of personal chit chat going on etc. and I had heard that BJ's staff will sit you down if you've never been before and give you a run down of all their beers. They did recognize their obvious regulars. But it was Friday night and we were out having fun so...bygones. We ordered the darkest of the darks, a Tatonka Stout and it was divine. Rich, malty with a bitter bite. We wanted some munchies and my husband who is a picky eater wanted chips and salsa. I was a little bummed, wanting something a bit more exciting, but I quickly changed my mind when the order arrived. There was a variety of warm, fully salted chips in red, white and blue corn, and the salsa was actually fire roasted, you could tell by the taste. This appetizer was so much better than I thought it would be. Prices are cheap too which is appreciated. I think the beer was about $3.95 and the chips and salsa were not much if anything above that. We had not anticipated having dinner, but after about an hour and a half we were starting to get hungry. The place was packed with people out the door so the hubby grabbed a pager and we waited an additional 45 minutes..not too bad since we still had beer and chips to munch on. For dinner we both ordered the NY strip steaks..we were in full indulgence mode. Both steaks come with a side, and I chose a baked potato, the hubby chose shoestring fries. When the entrees arrived, OMG the potato was as big as my head with all the fixings. The steak was cooked absolutely perfectly and was DELICIOUS. Needless to say I took a few bites and was full, so BJ's fed me for breakfast and lunch the next day too. I was super bummed that we were too full to try the Pizookie for dessert. Next time for sure! The only bad thing which will probably prevent my husband from coming back with me..or at least I'll have to drive, is that someone keyed all the way down the side of his new mustang while we were there. My advice to anyone who goes is that you park in the main parking lot out front. The way we went in was a weird way and we ended up parking on the side..it looked like it may have been where the employees park? Anyhow, it was a little less populated with people(yet full of cars) so next time we'll park closer, in MY car.
(4)Brian L.
Last night was my 2nd time coming to this BJ's location and it was great again. It was busy but not as busy as I expected it to be for it being Easter and all. My overall experiece was great from the staff to the food to the beer. Parm crusted chicken is awesome with the cheddar mashed potatoes nom nom nom and obviously you need to get a Pizookie for dessert also very nomamable. The beer I get here is the Pirhana pale ale, not a big fan of Pale Ales but if you don't like Sierra Nevada pale ale you will probably like this one. Once again a good place to eat and drink!
(5)Don B.
I've never been a fan of BJ's primarily because of the service. Sundays experience started out pretty good. Our server was nice, upbeat and attentive. She did a great job, unfortunately she had to take a break and her relief was TERRIBLE!! She had the attitude that she was "too good" to be a server and since she wasn't getting the tip from our party why bother. I had to flag her down to get a refill on my beverage. She took our dessert order and while delivering it stopped to walk 4 tables away to collect empty plates with my sisters pizookie in her hand. Returned to our table with and arm load of dirty plates from the other table and plops the last dessert down. The manager stopped by once and appeared to be clueless. "Hi I'm the manager just stopping by ti say HI, everything ok?" We asked for separate checks our relief server had no idea how to do it. "Just write down a 1,2 and so on next to what you want to be charged for" The restrooms were trashed, my grand-daughter slipped and fell on the flooded floor. We told the manager "Oh, I had no idea". Needless to say BJ's continued their reputation of lousy service.
(2)Caitlin D.
I've been to the one in Vacaville and the cookie with ice cream on top was really good! I went to the one in Roseville and I got the turkey sandwich with avocado added on top. First of all, they barely add any avocado on for the price they charge. The sandwich was huge! Tons of turkey on it. It looked good and then when I picked it up, almost immediately, the bread fell apart into pieces. I got the larger fries and they were pretty good.
(3)Jen L.
Oh BJs...you failed me this time. Went here last night with my husband because we were hungry after shopping at Westfield galleria. I ordered chip & salsa for apetizer and it was not good. The salsa was too sour and it wasn't spicy enough for our taste. For my entree I ordered the Ahi salad, the dressing was too overpowering and the Ahi was not fresh even though the portion is pretty big for $12 bucks. My husband ordered the ribs and that was delicious. I was not a happy camper afterwards because I didn't really enjoy my dinner.
(2)Timothy B.
I love BJ's. Their deep dish pizzas are great. Pizookie's are even better for your desert. Often times there might be a wait, but generally we get in quickly. It can be noisy as in all BJ's. However, if you love the food it is worth it. The service is usually great as well.
(5)Shawn B.
The food is always good and the beer is wonderful. I would normally say the service was top notch but not tonight. It took 20 minutes just to get water and 30 minutes to order. Well out of the norm. The manager didn't help us out on the bill because we were having an already discounted meal but he did give us a gift card worth almost as much as the meal for next time. All and all I will still come here.
(4)Bobby S.
Some times there is a really large line out front but i have eaten there many times. I must be lucky because I have never had a long wait. And you can always go an eat at the bar they have nice tables in there. Each time I have gone I have ordered something different. From pizza to the crispy chicken sandwich to a chopped salad. Everything was delicious. you really must try the bbq chicken chopped salad its great...
(4)chris c.
Food is meh. Beer selection is above average.
(3)Rong K.
Beer......................................4 stars Food.....................................3 stars Ambiance.............................4 stars Service.................................4 stars Parking.................................1 star Verdict: Carpool with friends to BJ's with a designated driver, have fun, get drunk, stumble back to car, go eat somewhere else.
(3)Dave K.
Was very disappointed in this last trip to BJ's. Thought we'd be alright going there on a Saturday at 2:00. We were wrong! Waiter tip: when there are kids to be served try to get their food out first. The line wasn't long and tables opened up at the bar so we decided to sit there. We ordered appetizers right away. It took about 15 minutes for the avocado eggrolls to come out. Rarely do we ever send back food, the eggrolls were bland and the sauce not very tasty. We were starving but couldn't eat these, We asked to credit us or take it off our bill. Our entrees came out after another 15 minutes. My wife said her chopped salad was good. My son's sliders were just a burger cut in quarters. They didn't even spend the time molding separate burgers to fit the bun. He loves burgers and fries and told us he didn't like them. My burger was tasteless. It had no sauce and was incredibly bland. After all of that, the check came and the server didn't take the eggrolls off the check. My wife had to wait another 15 minutes for them to just bring them a new check. She scrounged for cash because she didn't know how long it would take to get that back. In this economy we don't go out as much and to have such a terrible experience is such a bummer.
(1)Sara R.
I went on a Sunday night, and the service was horrible. Our server was very condescending and rude. I think the only reason people think the food is good is due to the fact they are too tipsy to realize it is crap. Dessert isn't as great as it's hyped up to be. Disappointment.
(1)Dan C.
The Fried Chicken Alfredo plate over noodles here is the BEST i've had in a long while Pleasant surprise. The service was a helter-skelter but that may have been because we had 13 people...
(3)Melanee O.
I love the lunch specials, I can get a FILLING plate of food for under $10. Also, there are a pageful of lunch options. I definitely enjoy this place
(4)Austin S.
Ah, I've spent several evenings here celebrating the end of a college semester. If you are a fan of micro-brewed beer and like a good deep dish pizza then this place is a must! I absolutely love the Blond Ale and Buffalo Chicken Pizza. Some of my other favorites have to be the pastas and the baked cookie things they have (though I don't often get them). Predictably you'll spend a little more here than your average restaurant but the quality of the beer is just great and usually the service is too. Personally I think it's worth the price; just don't go every night. Never sat at the bar and though they have TV's lining the walls and the obligatory crappy mixed music the dim lighting makes it a decent place for dates or just outings with friends. It can get busy during the weekends after 6pm and sometimes during the week as well, but don't be put off by a small wait to give this place a shot. You'll thank yourself for doing it.
(4)Louie S.
I'm sorry, as my fooder credibility undoubtedly gets hurt even more now by my love for this chain called BJ's.But I just want to say I've been several more times, and every dish I try just tastes so good! I too am a food snob who hates chains for the most part (not as much as buffets though!), but BJ's almost always has something on their menu that fits my craving and tastes excellent.
(5)Morgan P.
So...after my experiences at BJs in San Mateo, I wasn't too stoked to come and try this one. I'm glad I did! The server, Chris, jumped on it like a jump rope. Wiped down our table, was fast and geniune. The hostesses were friendly, and the food (as always) was super good. Their Great White pizza is my favorite. I usually do a Wicked Carmel Apple for a starter drink, but this time my client and I split a pitcher of the Berry Burst Cider. Very good choice! Next time I'm in town I'll be back to this BJ's.
(5)Ashley A.
Yummy pizzooki!
(5)Rachel G.
BJs is kind of expensive. I ordered the grilled salmon, with rice pilaf and steamed veggies with a cesear salad. It was slightly bland, but for the most part what I expected, nothing out of the ordinary, perhaps thats what I get for ordering the salmon. I would go back and try something different. My roommate got the BBQ pork ribs and seemed to enjoy them, but he was not that excited about the menu from the beginning. I sort of thought the menu was a little overwhelming, there was so much to choose from I could not make up my mind and just ended up saying the salmon at the last second. There was definitely some interesting things on the menu, I would recommend going with friends and everyone getting something different to taste test. The staff was slightly awkward, which made the experience a little weird at times, but other than that they were very helpful and considerate.
(3)Ashley K.
I have been to BJ's several times but it had been awhile since my last visit until last Saturday night. It was busy as usual. We were told we would have to wait an hour with a party of 7, but it was actually much faster. We got seated in about 25 minutes which was awesome! We all ordered a wide variety of food from pizza, fish n'chips, salads, and sandwiches. Everyone was happy with their meal. I had the Santa Fe salad and it was really good! I would definitely get it again, but next time I'm getting pizza! It looked really good and the people that had pizza couldn't complain one bit. Our waitress was really nice and she offered to split our check as many ways as we needed. We didn't even ask, which was cool. We didn't order an infamous Pizookie because we were too full. I have had them before and they are sooo yummy. I want to go back and just order one of those little pieces of heaven. Next time for sure!
(4)Jeff G.
really good food, and the hefeweizen is superb!! ..i usually get the pork baby back ribs when i'm really hungry, or the great white pizza when i'm on that snack mode! ..for some reason, i like this location better than any of the other BJ's i've been too (vegas/natomas). Everytime i've been, the wait wasnt too bad..just dont go when prom night is going on, or dinner/lunch rush hour..be smart! ..and if you do get caught up, it's definitely worth the wait! i prefer goin to BJ's than to any other chain restaurants.. i.e., Applebee's or Chili's.. more bang for your buck! better food too..the only thing i can think of comparing this place too is Yard House in Vegas, and i gave them 5 stars as well! =P
(5)Lourdes P.
I was visiting Rocklin for my cousins high school graduation and this is where we went for dinner afterward. The place was really full (thanks to all those graduations) but we got seated right away. They have a large selection of beers which I was very happy about. But the star of the show was the famous Pizookie. I tried the chocolate chip and the triple chocolate but my favorite, hands down, was the macadamia nut, it was unforgettable!!
(4)JENNA L.
I only go here for the Pizza (always get BJ's Favorite; combination) and the house made rootbeer. The crust is like no other...soft, yet crisp, buttery and light for a deep dish extraordinaire. We like to get a large so we have plenty of leftovers!! The wait is pretty horrific most of the time but it's Roseville so I expect it anywhere!Oh and my husband says the beer is great as well!
(5)Todd G.
Having lived in Orange County for many years, I was very happy when BJs opened up in my new hometown. They have the best Chicago style pizza around. Their beer is very good and the Pizookie is to die for(Dessert). It is pricey, but the place is always packed.
(4)Todd D.
Jeremiah Red!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Â!!!!!!!!!!!!!!! I love it. Pizzas are very good and so are the baked potatoes. This place is always busy so the service is what I would expect.
(5)Cliff N.
BJ's has old world architecture of brick and mortar outside, but with big tall ceilings and a modern somewhat upscale feeling inside, with plank wood floors, leather padded booths, cut glass and overall a well decorated place to eat and drink. Comfortable but not pretensous, a little posh but fully functional. Jeans or high heels. The front desk to the waiter and all of the staff are very friendly, service savvy and on their "J". Their job one being their customers and I really got a feel that they were well trained and focused on making our experience pleasurable a concept! The waiter was fast, professional, without having an aura of pressure for us to order faster- it was my first time here and won't be my last based on the total quality! For lunch, I had the mandarin sesame chicken, whose chicken was tender, juicy and not over flavored, the sesame seasoning was just right and lettuce fresh and supple, she had the Cajun blackened chicken Cesar salad and told me it was very good, as my son exclaimed that his double mini burgers were very good, he thought the meat quality was high and liked the way his buns were not over toasted. Our food came fast and the servers were all over our every whim and need, we watched the Xgames on the big screen and I marveled at their twin large copper brewing tanks that are visible from throughout the place. The price was doable and there was no wait on a summer Saturday afternoon, not bad considering this is just down the street from the mega shopaholic Galleria Mall! I must say BJ's did everything right and I'll be back for more!
(4)g g.
The food is so-so here- kinda just lots of fried, oily, cheese drenched stuff. Whatever. The bar is also meh. I don't drink beer. I usually get vodka soda, and they are reasonably priced. One time I ordered a glass of wine that was absolutely rancid. I realize this is not a wine bar, but seriously? It smelled like rotten lettuce and vinegar. I told the server to go taste it and check the open date of the bottle, and she said it was just opened that day... Ummmm, not possible. The real reason to come here are the pizookies. Yum Yum! The ambience is nice at the bar, if the douche bag factor is on the low side that day. Sometimes it gets bad, though. The low point of this place is definitely the floor- it is insanely treacherous. I don't know what the hell they're thinking with that floor. I was cracking up at Christina's review- it is terrifying in heels! They are definitely going to get sued at some point. And they'll lose, because that floor is indefensible. As for service- I usually sit at the bar, and every time I was in the dining room the service was a C-. Except Kyle- he was the ONLY server that actually got everything right and was super on top of it. I'd go back and request him, otherwise I'll stick with the bar. Or just go somewhere else. lol
(3)Courtney W.
The servers were attentive and the atmosphere was lively. The drinks were also pretty good. The food was not so good. They seem to overcook things and everything I ate from the apps to the entrée was dry and overdone. It was also a fairly long dining experience and we waited 1+ hours for our food on a non-busy Thursday night. I would go to BJ's for a drink - not for dinner, this was the fourth time I have been there and I have had the same experience each time.
(2)Melvin R.
I love BJs. They have awesome pizzas. I especially like their BBQ Chicken pizza.
(5)L. B.
I love this place! I've been a handful of times - maybe 3 or 4 times because I live out of town. Their food is really good and their services has been fine every time we've been. According to the other reviews, it sounds like I need to try the Pizookie! Anyway, I know I've only been a few times but I'm suprised by some of the low reviews on here. For an appetizer, their Avocado Egg Rolls are really great. They sound pretty average but they're quite delicious. The dipping sauce is tasty. For the main meal I usually get one of their stuffed potatoes. They're enormous so they're still plenty for your main meal (especially if you get one of the appetizers). Once my mom and I went but we were not very hungry. We shared an appetizer and also shared one of the potatoes. It was the perfect amount. The one I like best so far is the Grilled Chicken Potato. Description from website: "Grilled chicken breast and steamed broccoli in a giant baked potato topped with Alfredo sauce and jack and cheddar cheeses." Yummyyyy! There is a pretty large selection of food choices and there are many more things I would still like to try. I want to plan another shopping trip to Roseville where I will definitely be visiting BJs (and Sunset Wellness Spa!). bjsbrewhouse.com
(5)Melanie I.
I love this place for lunch. It is too busy at dinner time, but lunch rocks. My 2 favorite menu items are both on the appetizer menu, but I have been known to eat them for lunch. They are the avacado egg rolls, and the chicken lettuce wraps. The avacado egg rolls also have cream cheeses in them, and something a litlle bit spicy and a litlle bit sweet. They are deep fried of course, and come with a yummy dipping sauce. The lettuce wraps come with two dipping sauces, one of which is a very spicy mustard sauce that I will caution you to use in moderation. It is a wasabi type of hot that will make your eyes water and your nose run. I use a very tiny amount of it to add flavor without these side effects.
(5)Linsey F.
Well, it is a chain restaurant, and you will have to wait a while for a seat, but OMG best french dip sandwich I have ever had! They give huge portions, decent service and loud atmosphere. Other menu items to try: artichoke dip and baked potatoes. What not to order: their salads suck.
(4)Jarred A.
Great place with a great atmosphere. The fresh beer is awesome, and the food seems to be made by recipes that go the extra mile to make them more unique/flavorful than your typical chain restaurants can come up with. I give it 5 stars considering it's inexpensive and is just generally a fun kind of place with great beer.
(5)S S.
Yes, the wait can suck, but watch the booths in the bar area, and snag one of those. The best item on the menu is the crispy chicken sandwich with wedge fries. YUM! Yes, it is simple, but it is super good. You won't be disappointed. The berry cider is light and refreshing. The pizzokie desert is great for those who like to eat the raw cookie dough at home (and who doesn't right!) Ignore Dane, he should just stay home and eat hummus and tofu.
(5)Marc A.
I agree with some of the negative reviews on this place. In fact the last time I went here we waited over an hour to get seated after then hostess said it would only take 30 minutes. The problem? She never entered our name into their system but gave us a pager. How is the pager supposed to go off if the system doesn't know we exist? In fact, in my opinion if you see a 5 of us sitting there for over an hour and you are seating people that are just walking in wouldn't you think there was a problem? To further explain how much the hostess was unable to do her job, my wife even asked her what was going on 45 minutes into waiting. She then told my wife it would be 10 more minutes and asked for my wifes name again. 25 minutes later they still didnt page or call us up. What is the purpose of asking my wife her name if you were not going to check the system to see where we were in line for a table. Wouldn't she have caught the problem at that point if she was doing her job. At least after I complained to the manager he didn't try to water down the situation. He knew it was the hostess' fault. I wish I got the hostess' name so in that way if you walk in this establishment and see her behind the counter and seem to be waiting long for your table you know to check in since see seems to not know how to do her job. Luckily the food was ok and the manager diffused the situation, if not this place would get a 1 star!
(3)Matt H.
Pizza is my favorite food, ever. BJ's Restaurant & Brewhouse is one of my favorite places to get pizza. However, this restaurant is very inconsistent. The first few times here was everything I expected out of a BJ's. Then the slow but steep decline. The service is hit and miss and the food became suddenly short of ingredients. The pizzas have less and less toppings, pasta less sauce causing loss in flavor, everything is now just blah. Don't even think of ordering out. They treat take out orders like they're taking out the trash. The last time I ordered out, which is the last time I will be going to this location, I ordered 2 pizzas. The total came out to over $50. Each pizza had less then a hand full of ingredients. The only thing the pizzas didn't lack were chunks of tomatoes from the red sauce. I asked to talk to the manager and all he said was "well you don't have to pay for them if you don't want them" instead of trying to fix the problem.
(1)Mark R.
Beer: Good Waitress/Service: Pretty Good Value: Average Food: Not So Good Customer Philosophy: Sucks The beer is good, but they should take "Restaurant" out of their name. Large portions of not-so-great pasta with a little meat on top (I got the Cajun Pasta for $11.95). Salad costs $3 more and no "extras" like bread or chips/salsa on the table. Waitress was nice and perky. What pissed me off the most though was their absolute refusal to do split checks for our group of 14. I know this is common...but I just don't understand it. It makes it SOOOO difficult to figure out who owes what, especially when you have singles, couples, and others in the group and you're trying to do the tax and mandatory 17% gratuity math...and some are paying with cards and some cash. I've been here once before with family (just got appetizers, burgers, and beers) and it was decent so I'll probably go back, but I'll never bring a group here again.
(2)Mark M.
I see this as more a "place to be," than to be there for a fine dining experience. The food is so-so, but if you are a people watcher, this is what you might call A-grade. You'll see everything here, too -- families, yups, and some older people. Mostly, yups, though. The energy is high and the food comes within a reasonable time -- except for the typical busy nights when you'll wonder whether they've shut the kitchen down before your order went in. The servers are youthful and generally good. I've had the manager provide free food for order screw-ups, which I thought was a nice touch. Don't leave there without trying the beer or the root beer (really good). The prices are modest and a group of four can get out of there for less than $75. The real downside is the wait -- and it can be significant if you are there on a Friday or Sat. Factor a good 40 minutes for those evenings. Bring along a good book or a fascinating date (or spouse) for a casual chat.
(3)Jen H.
If BJ's was bad, then why is it always packed?!?! I have eaten here many times. I must be lucky because I have never had a long wait. Each time I have gone I have ordered something different. From pizza to the crispy chicken sandwich to a ceasar salad. Everything was delicious and I never had to complain. My favorite drink from the bar is the razzeltini. It is like a glass of raspberry chocolate delite! hahaha....I love anything with chocolate and raspberries. This is a great place to go. Just make sure you save room for dessert!
(5)Mike A.
This Bj's is the worst Bj's I have ever been to. The service is consistently terrible. The average waiting time to get your food after you order here is 45 min. I timed it multiple times. The food is always semi warm when you get it. The order is usually wrong. U will be without refills for a long time. The hosts is the best thing at this restaurant. I now drive to the Arden or the Folsom BJ's which is adding 15-20 to my commute. But there I get great service. I will never come to this BJ's again.
(1)Jules C.
After a 45 minute wait for 6 on a Friday evening, we finally got a booth. We ordered along with our drinks right away because we know it takes forever. We were pleasantly surprised when the food came in about 15 minutes. My husband got the brew house burger which was super dry and he hated it. I had the tomato basil soup in a bread bowl. I loved the soup but they barely put a cup in there!! All bread no soup! No water refills the whole time we were here until the check came. Uhh next time we'll just go to yard house across the street! They have a great happy hour menu fyi ;)
(2)Ally G.
The boyfriend and I were stuck in Roseville and stopped off at BJ's because it was the closest thing around. We both ordered the New Orleans Jambalaya after our waiter raved about it. Bad move. Not sure if it was the cook's first day but our entrees tasted like someone had dumped a can of cayenne in each dish. Both the bf and I love spicy food but this was positively inedible. We would have sent it back but our waiter never came back around. We left the food on the table and paid up front. What a waste.
(1)Laura M.
The food was good but you never know what kind of service you're going to get. Terrible server tonight .
(2)Kat D.
I have been here a couple of times. My first visit was with my husband and his best friend and his girlfriend to celebrate my hubby and his bff's birthdays. We ordered the potato skins as an appetizer. OMG! Completely delicious. My hubby and his Bff ordered a beer sampler that gave him 4 different kinds of beer. They said it was yummy. All of us ordered burgers for our meal. They were pretty decent. After our meal, the server brought out a chocolate chip pizookie nice and warm with a scoop of vanilla ice cream and a lit candle. It was very sweet. The 2 birthday boys appreciated the waitress not singing and bringing a bunch of attention. Lol.
(4)Maxim D.
This place is always busy but it has a great selection of food to choose from. My favorite is the fish tacos or I usually gets the Cobb salad. I usually finish my night with dessert. So I get the pizookie which is a hot cookie and it has a big scoop of ice cream on top of it witch just melts and makes it taste like heaven on earth.
(4)Shane L.
Food is decent and I like the atmosphere but they take forever to serve you! Every time I go to this BJs I am disappointed with how much time it takes to get my food. Pretty good as long as your not in a hurry!
(3)Nicole I.
I went to the Roseville BJ's for my little sister and brother's birthday parties with the entire family and a couple of friends. There's a BJ's in Natomas and I know that it can get crowded and so it's best to place a reservation if you want to eat at a certain time. My mom called a week ahead and they said that they do not take reservations but could put us on their call-ahead list that we could place our names on about an hour before we wanted to get there. I called a couple days later and was told the same thing so I called the morning of their party and was told that it wasn't busy yet and to call an hour before. An hour before her supposed party, I called to make the "call ahead reservation" for 15 people. The woman on the other end of the line told me that they can't reserve tables for that many people and that I should have called ahead to make the reservation. Hand-palm. I called my mom who was with the rest of the clan driving to Roseville and told them the bad news. They had gotten there early and so they ended up waiting a half an hour for enough tables to be put together for our party. We all ordered our food and the server gets our drink orders. Half of the table gets their drinks. The rest of us wait. And wait. And wait. Finally, I flagged down another waiter and asked him if he could look into our disappearing drinks. They were never entered and so he briskly brings them out. We continue to wait on our food and after a while, a couple of salads came out. When you are paying over $15 for an entree that comes with a side salad, it had better be decent. The salads were from bags that you could pick up from the local grocer for $2 a bag. Seriously? Bagged iceberg lettuce as a side salad for a filet? As time passed, food gradually found it's way to the table. Three people would get their food, then there'd be a ten minute wait and two more would get their food. We told people to start eating their food as it was going to get cold by the time everyone got their food. After another 10-15 minutes, everyone except my husband (who ordered a veggie burger with cheese) got their orders. The waiter made his way over to see if everything was ok. We told him about the burger and he looks at the tab and says the kitchen didn't make it. He places the order in and I wait for his burger, thinking it can't take longer than 15 minutes. Everyone else eats their meals and a half an hour later, my husband finally gets his veggie burger. It's a veggie burger not a steak- all it needs is a couple of minutes on the grill to warm up but apparently not at BJs. Everyone else had finished their meals and we quickly eat ours as we are way past starving. We file out of the restaurant and head over to Ulta to pick up a couple of products. In the store, both me and my husband get the stomach gurglings and run to the bathroom. Nothing. We decide it's best to get home so we jump in the car and everything was seeming ok then the demon spawn (or bacterial growth) inside my stomach started to unleash its fury. The drive from Roseville to North Natomas has never been so long with both of us in tears as we drove on the freeway. When we got home, my husband induced vomiting thinking that he would save himself somehow. It didn't. I opted out of the vomiting and just stayed planted on the toilet. The stomach cramps were so bad that it felt that someone was clawing out of our bodies. We considered going to the hospital but neither of us were able to move much less drive the 15 minutes to the hospital so we stayed curled up in our bed. It took 2 full days to recover from whatever we got from the burgers. My mom called the restaurant and was forwarded to corporate. She gave them our phone number and they got in contact with us. When I talked to their rep, she was ticked off that I didn't go to the ER (she was subtly questioning whether or not we got sick). She said that that specific franchise had never had any type of food poisoning problem, insinuating once again that we were somehow trying to scam the system. You can't fake the feeling of having an apocalyptic hell beast claw out of your stomach. No one has that great an imagination. She said she would send a gift card to make up for our experience and after we got it in the mail, we quickly handed it off as I do not trust any restaurant that gets me that sick for that long. Save your money and time and go to another restaurant, we certainly are.
(1)Sundiata C.
Just split a great white large pizza with my wife and friend. He pizza was great. We also had an order of fried artichoke and corn fritters. The artichoke was ok but the corn fritters were good. The waiters in the bar area are friendly and attentive. Like most bjs the environment is casual and welcoming. Happy hours are 3-7pm or after 10pm, which sucks if you are looking for cheap drinks around dinner time.
(4)May A.
Great food! Wow! so many choices on the menu... didn't know what to get! Ended up with the Grilled Pork Chops - two center cut pork chops, lightly seasoned and grilled, served with sweetened apples, white cheddar mashed potatoes, fresh steamed green beans and a tangy mustard sauce. Yummy! Fast, friendly service. Loved the atmosphere. Now I see why there's always a long line here...
(4)Emily T.
This was such a fantastic location, this one especially and here's why: The boyfriend and I ordered a deep dish bacon cheeseburger pizza, soups of the day and a triple chocolate pizookie. All of that for the December 2 for $19 deal. The pizza was mouth watering delicious (it literally was a pizza that tasted like a cheeseburger). I encourage everyone to try that at least once, I guarantee you'll get hooked. I ordered the brocoli cheddar soup and the boyfriend had a tortilla chicken soup. I found them both to be quite yummy. When it came to the pizookie, the kitchen got our orders mixed up twice...long story short...we waited 30 minutes for our pizookie to come. BUT, the moral of the story is that the manager came to us, personally apologized for taking so long to make our pizookie, gave us everything for $19 and even gave me another $10 gift card for our next visit. I'm a happy camper =) Will definitely come again.
(4)Kriss R.
Over the years we have enjoyed BJ's food was good no matter what you ordered. Now they've taken several things off the menu not for the better...Today we were in and I had a beacon cheese burger. Don't know why they asked my how I wanted it done because it came out well (ordered medium) beef is so lean now there is no flavor and it is dense. Wedge fries were warmed and greasy. Service was very slow never did come to ask if we wanted refills. SCREAMING kids...More than one or two. Absolutely piercing. Everything now is over priced for what your getting. Really my husband had a $15.00 salad...You've got to be kidding...for these prices I would rather go to one of the major dinner houses...So how is this minimum wage hike working for everyone...We use to go twice a week.. Now we won't be back
(1)J K.
Good food. Good service. The menu is incredibly long and filled with many wonderful selections! The ONLY thing I dislike is the NOISE, but this is part of all their restaurants....so you just have to expect and accept it! We do recommend it!
(4)Julia H.
I ordered the deep dish pizza and it was super greasy and undercooked, not what I expected on my first time here
(1)T. W.
It's your typical BJ's with a vast menu, lots of TV's, but inconsistent food and service.
(3)Jason S.
The family and I like to try new brunch places in and around Roseville...If thinking about BJ's for brunch keep driving...great for all their other menu items but this is a classic place of trying to be something to everyone. I tried the the Spanish omelet and my wife tried their scramble and it was barely ok. The only thing that was decent was my one daughter tried a breakfast pizza which was pretty good. This own is in some desperate need for good brunch places that are non chain orientated. Honestly hate to say but Cheesecake Factory is one the better around. Plus the mimosa's are a total rip off as well. Next time Cheesecake Factory here we come! Now if its lunch or dinner then its a whole new ball game and a decent place to catch one of those....
(3)Tiffany N.
Out of all the experiences I've ever had at any BJ's location I've never experienced service here anywhere else. Our server was John (or Jon? Sorry dude, not sure on the spelling). But he was awesome! We came on a pretty crowded night, but he had awesome energy and was extremely attentive. We ordered our food. I got the balsamic chicken, my sister got the prok chops, and my brother in law got a steak. When our food came out, he asked my brother in law to cut into the steak to make sure that it was cooked to his liking. This may seem like a small gesture...but I've seriously NEVER been asked that before ever by a server. It was pretty awesome (seeing as how majority of places have totally skewed perceptions of how to cook a steak perfectly). Food was standard as always. But the service I experience here was top notch.
(5)Melanie M.
I love the pazookie. I've frequented here many times. Each time is meh. Flavors are OK, but nothing spectacular. Service is decent, but beware busy nights in the seat-yourself bar section. My table was completely overlooked once. Everyone around us kept getting served but us. I usually get one drink, but it's never the same. The same drink has come to me many ways, many of which weren't so good. The quality always varies.
(3)Chuck B.
The black and bleu-house burger was like no other. Very refreshing to have a hamburger that stands out from the rest. For beer I got the Oasis Ale. Very good toasty flavor.
(4)AuburnChicki E.
great happy hour food and drinks.What I expect at discount prices is discount food and service. They do about two steps above that..which is actually pretty good for a cheap ass like the company I keep.. For a real meal, please, go elsewhere!! I was so appalled by my experiences that I would warn anyone from this place expecting a quality dining experience at any price. All I expected was a pizza to be pretty good.So when the manager was called to print me and extra receipt ..I said, this looks nothing like the online photos, his response was..so you want us to print another on or are you good?! With five people waiting behind me and five people waiting for the crap I had to deliver...I just signed on the dotted line and thanked gawd I had elsewhere to eat that night. :(
(2)Langiie D.
Vanessa, the bartender, I think that's her name, is a great girl. We came in 20 mins before closing and she welcomed us with open arms. Made conversation while we waited for our drinks and food. She gave us fantastic service.
(4)Gerald A.
This is our third time in a month visiting BJ'S and this time with a group of 8. The four women ordered chop salads and the guys got sandwiches nothing fancy. I had the pulled pork sandwich and asked to add bacon, it was delivered without. The server couldn't be less interested in doing her job than this girl. Lucky for us she went on break and we got a server. The food took week over an HR to come out. When I was there a few weeks back with only two of us same thing. For the price the food is decent but service had to improve or I may take my food dollars to other establishments in Roseville.
(3)Christina C.
I was quite disappointed the other day. I had just got off work across the street and had to wait for a little bit for the rest of my group. I really wish I had gotten my server's name, because my experience was lacking. I will say that she was sweet, but maybe it was just not a good day for her because the service wasn't very attentive. To start, my order was taken before two other tables around me, and for some reason they got their food first. Ok, whatever, I get sometimes certain things take longer. But it just was odd since I only ordered appetizers. Second, my drink was never refilled. I got the first soda, and that was the only time I had something to drink. My server didn't drop off my food, but mere milliseconds after if was put down she came to check how it was. After that, I never saw her again. I had finished my food and was waiting for a refill, a box, the check, something. When she did come over, I asked for the check as my plans had changed. That was the fastest part of the whole meal. I left my debit card out on the table next to me, and when she came back she reaches over and takes my card off the table and asks if she can swipe it. I mean....... I don't know. It just caught me off guard. I have worked in a restaurant for almost 3 years. I can tell you that since working in the industry, I tip a MINIMUM of 20% every time. I literally could not justify more than 10% when all she did was drop off a drink and cash me out. I felt bad, but it was not a good experience. I love BJs, like a lot. So it saddens me that I had such a bad time. I'll just stick with take out for a while.
(2)Cindy L.
Great place! This place has a meal option for almost any taste. I personally recommend you try one of their soups, or chili. If you become a regular, try the membership option, it save you some in the long run, and the online "order ahead" and "pay via phone" options are very convenient. Additionally the members club app lets you get on a priority wait list that has saved us from waiting too long on popular days.
(5)Rachel B.
Good customer service, large restaurant that is very chilly inside. I would bring a jacket. Nothing amazing about this place unless your hungry at night time and every other place is closed. Food is way over priced. I only come here when my friends want too besides that I never choose to come here.
(3)Nichole V.
One of the things I love about all BJ's, including this one, is they are a great summer place to go. Their air conditioning is fantastic! The environment is always very clean and has a warm feel. Lots of television screens if you are a sports fan. There is a good sized bar area too with an unbelievable amount of beer selections. They also have home brewed sodas which are delicious. I have been here a couple times and the service is hit and miss. I have gone where we have a great waitress/waiter and my glass never empties. Then again I have gone and I can never find the waitress/waiter. So, it's luck of the draw on that one. It usually is crowded. If you go on a weekend just be prepared to wait. Weekdays though I get seated quickly. There aren't a ton of healthy options besides salads. I wouldn't call BJ's a vegan paradise, but there are a good amount of vegetarians options. This is definitely a place to go for good beer or a cocktail. The booths and tables are great for socializing as well. They also have a fantastic take out system. You can order quickly and get your food fast.
(4)Daphne J.
I came here for lunch with my girlfriend and had the Peach Sangria drink and it was very good. For lunch I had the Chargrilled Mahi Mahi tacos and onion strings. The taco was just okay. I had better. The onion strings were okay, but much rather have had onion rings, which BJ's did not have on the menu. Overall, I found the found to be okay. The environment was as expected for lunch, busy. Our server was attentive and checked on us twice. Food there is hit and miss. Today it was miss. I come here for the variety of food, the social atmosphere and of course the TV's and being able to catch the sports
(3)Gwen M.
Good service and good prices. It's difficult to find good service and a clean restaurant these days. This BJ's does well in both those areas. I'll be back soon!
(5)Dina U.
Celebrated a 50th birthday with a group of 12. Made a reservation in advance and upon arrival, everything was ready. Also kept cake in refrigerator until we were ready for it. Service for a our group was the best! Ashley did an amazing job from allowing separate checks to getting every order correct and never had to wait long for drinks or anything else! Thanks for making this celebration with friends so amazing through good food and great service!!!
(4)James L.
I always come here for their lunch specials - Cajun pasta with clam chowder are my favorite. Brenna is my server and kudos for her guest service. Very efficient, quick and always have a smile on her face. Also, she keeps herself busy behind the bar. Always looking for something todo, organizing & cleaning. Good employee!!!
(4)Charlie K.
Yum! Always go here for my birthday with a group. Everything I've had is delish. Pizzas are great, the huge baked potatoes are awesome. They Jeremiah Double Barrel red is great!!
(4)Kitt L.
Foods are fare and beers are great! Service is quick. Great place to hang out and watch sports close by the bar area with big screen TVs!
(4)Brittney A.
So irritating here tonight. I called ahead for seating and was told 30-40 mins. Okay, sounds good right?! Nope, after waiting an hour and a half... We finally have a table. During our wait time, you notice that the hostesses do whatever they can to avoid eye contact with you. That bothers me. I understand restaurants can get very busy. But at least ATTEMPT to give your customers an accurate time frame so the experience doesn't start out terrible. Not to mention how frustrating it is to wait with two young children that are very hungry. In the mean time, I got to listen to the employees complain about being on a double shift and how they haven't been tipped well at all today, or how its not even worth being here right now. Well that's great to know. I was very hopeful that the food and service at the table would be better than the wait was but I was disappointed again. The drink I ordered was terrible, so I just opted for water instead. The meal itself was okay, but not great by any means. Then our dessert came out not even 5 minutes after our dinner did. Timing was way off on that one. High hopes for the dinner tonight but was really disappointed.
(1)Robert R.
This review is in reference to Bj's management team who's attempt at answering Yelp reviews are just as disappointing as the restaurant. Not only did I email a response, I called and left a message with my cell number. Do you think I got a response.......Of course not. They obviously have no intention of making this experience right. The only course of action I have is to never go back and make sure none of my friends or clients return. GO SOMEWHERE ELSE WITH YOUR MONEY!
(1)Marissa J.
Roseville BJs is the best BJs I've been to. Roseann was our waitress she is one of the best ones there!
(5)Demetri P.
Great service I loved it great prices and good waiters, they don't serve coke products , so they went out and bought coke at the market just to satisfy me that's great service I love it they know what great service really is
(5)Kristina G.
Went there for the first time and I was treated very well. My waitress was a very kind, funny, and sweet lady who made my visit very comfortable. Highly recommended people to go here.
(5)Sherry L.
Actually this place is always good from the pizza,pasta,burger n dessert.i gave 2stars bc my fav baby back ribs is not good anymore,they changed it to regular ribs instead the baby back.the meat is not soft n juicy like be4 that's y I'm so disappointed.
(2)Christopher G.
From calzones to pizzas, pastas to burgers and beyond...this restaurant has great options. And the craft beers are worth trying out, especially seasonals!
(5)Megan P.
me and my boyfriend went here for lunch and the whole experience was terrible. It wasn't crowded and our waiter was taking forever to take our order. we had to ask 4 different waiters for our refills and the 4th one finally got it after we asked him twice. The chef ran out speaking a different language and shoved our plates onto our table and our burgers were completely mediocre. My patty was thin and half of it was burnt off, I had one shriveled bacon strip that was cut in half. my boyfriends burger wasn't any better. we sent it back, paid for our drinks and left. my family used to come here with 10-12 people at least once and month and we haven't gone back since. service is terrible.
(1)Meghan W.
Something has changed about BJs. I have been there a ton of times and usual enjoy my food and drinks. I went to BJs this past week with a few others and as usual they were packed but we were seated in about 20-25 mins. We ordered an appetizer and drinks right away. Our drinks came out and we ordered. We prob did not have the waiter come back to our table for a good 20 mins. Our appetizer came out and no one brought us appetizer plates. I kept seeing our waiter go to all of his other tables but not ours. We all wanted another drink and one of us asked for sweetener for his tea and the waiter still had not brought that out. I asked another waiter for it finally. When we ordered one of us asked about the menu change. Apparently BJs has changed up their portions to make them smaller (which is fine by me) but when our food came out it was not good. It looked like it had been sitting for a while and was thrown on the plate. It did not taste much better either. At that point we all wanted to leave (even though we had discussed getting desert beforehand). Unless I have to go to BJs for an event or bc a friend is dying to go, I prob will skip this place in the future.
(2)Alosha B.
Just had an excellent experience at this BJs. My gf and I were told it was a 30-45 min wait, it took about 20 on a Sat night. Our server Joshua mentioned he was newer but you couldn't even tell. Kept our drinks full, appetizer and pizza came out on time and was delicious. Nicely done.
(5)Kenneth C.
Dear lord this is the slowest place ever. This place in comparison to other places is like AOL 2.0 in 1998 and AT&T high speed service in 2014. I came here with a party of 12 for a birthday. We didn't have a reservation and knew we would have to wait a bit so no issues there. After being sat it was almost 15 minutes to be greeted and after drink orders another 10ish to get them out. So almost 30 minutes after seating we don't even have food orders in. It took just under an hour to get appetizers out to the table and about an hour and 15 minutes to get entrees, absolutely ridiculous. Servers were friendly except they moved at a snails pace with no real drive or urgency. If I could give this place 0 stars I would. There were 2 factors that were positive for my visit: 1st-the red velvet and the cookies & cream pizookie. Both were fantastic. 2nd- the Irish rootbeer, great suggestion by our server (her name escapes me). Was a damn good drink
(1)Affy L.
One of our fav spots to go to. Love the food and the different varieties. Glad they have a "healthy" section. Great beer too! :)
(4)Patrick N.
The service here is always on point, they always seem happy and attentive... The food is always cohesive and delicious. Potato skins, avocado egg rolls, and their deep dish pizza are great! Brandon our server was on point.
(5)Vince R.
We had the Calamari and boneless chicken wings. Sent the Calamari back.. Tasteless and greasy. The chicken wings could have been any meat. Doughy and salt were the only things I could taste. Chicken McNuggets are so much better.
(2)Scott K.
We've been coming here regularly for several years. Lately we have been coming to realize that this restaurant is perpetually understaffed. Waiting for tables when the restaurant is half full just before dinner hour or just after lunch. Wait staff running around frantic durring peak times, as there is minimal assistance from runners and the kitchen nearly always forgets side items. Service is often poor, there are a few gems, mainly those who will get the side or extra items from the kitchen themselves before the food arrives. To top it off, the managers at this restaurant clearly don't care about your business. If a meal comes out wrong expect to wait for another from the kitchen. 15 minutes for drinks, your problem... I've never been comped anything here after 5+ encounters where their competition would have comped an appetizer or dessert. The place is always full, why should they care I guess?? The food is usually good and typical for mid-high chain fair. Their couples specials are great when offered, $20 for 2 apps, pizza and cookie pizza is great! The new $30 with 2 meals in place of the pizza is good too. Just prepare for the service punishment when you arrive... At least the beer is good to drown your sorrows...
(2)Clancy C.
This place sucks dick. Reservations at 830 didn't get out of the place till 11:15. Service sucked so much ass. We had three different servers switch on us. You would think it woulda been managed a lot better on a Friday night. Beer was good as always. Pizza was horrible, patato skins tasted like nothin but grease. Thanks for the fucking diarrhea. Everybody else I was with sayed their food was shitty. I'm not super picky about places but this was by far the worst experince I've ever had. Enjoy a big steamy pile of cock bjs.
(2)Kathleen B.
We took some friends here last night as we have liked their food in the past. We ordered 2 pizzas, pepperoni with red sauce and mushrooms, one deep dish and one thin crust. I got the kale salad which was delicious, with candied walnuts, blueberries and dried cranberries. The pizzas however were terrible! They were doughy and undercooked, with almost no sauce. We asked for additional sauce and they did bring some after about 10 minutes of waiting. The tomatoes on it were clearly canned. We also ordered beer, a porter which is our favorite. It was flabby and bland, not good at all. Our waiter was good, it was very crowded for a Thursday night. Will not be eating there again though. For $105 for crummy pizza and beer with one good salad, I think we will eat elsewhere.
(1)Kate K.
Love this place.. great food great beer and almost always great service
(4)Sonny M.
Use to be a good place but went back after some time and was disappointed. Fries seemed to be refried. The pasta was as if i made it at home. My kids smily fries had a grey color when they use to be yellow, so we didnt eat them. MY burger was ok. Hopefully it was just a bad day for the items we chose. Took long time to get the food although it was very busy. Rather go to cheesecake factory
(2)Evan S.
If you find yourself in Roseville, it's worth checking out. Especially if you want a great tour of beers.
(3)Libralove L.
Every time I go here they mess up my order in some way. Even really easy things like ordering dressing on the side of a salad. This has happened to me at most bjs though so it might have to do with how the orders are put in. The food takes forever to come out and is always mediocre no matter what I try. The last time I had the flatbread and it took forever and looked like something that you could find in the frozen food aisle of the grocery store. One time my friend and I waited 45 minutes for a dessert when they were extremely slow. They credited us the dessert but who cares about $5 when they're wasting your precious time? I would honestly skip this place and go somewhere else.
(2)Suzanne K.
Will likely never return. The pizza was undercooked - it looked anemic when the server brought it to our table, and so I had it baked a bit longer. Even after it was baked again, the dough was still raw! My previous visits were pretty much the same. I gave this place a fair try. I used to love B.J.'s in Southern Ca (Westwood) but for some reason the pizza tastes completely different at this Roseville location. I must note that the manager and server were very nice and offered to comp our meal.
(2)Bryan L.
Agree with me or not, but every restaurant has at least one area where they try to sequester the groups with little kids. Unfortunately, we got stuck in between two groups of people who had at least one rowdy/annoying child. Half the restaurant was empty tables and they chose this spot to place us. I've known people in the restaurant business and typically each server is assigned an area of the dining floor. Apparently we got stuck with the server who had all the groups with the kids tonight. I saw several couples and other small groups get their own little corner or space where they didn't have to put up with the screaming babies and kids jumping on the seats. Actually, there were no other diners in their immediate vicinity. And most of them came in after us. Usually, obnoxious kids are not too much of a problem to me because at some point the inattentive parents wise up and ask their brats to calm down or take them outside. However, I got a little pissed off tonight because one such brat flung a packet of ketchup at us and hit my dad in the chest. The parents must have brought it with them because BJ's doesn't have those. We asked for the check right there and then left. I guess every family in town decided to bring their little kids to BJ's on New Year's Day.
(3)Steven L.
Not a bad restaurant. Been here a few times, and we came for lunch a few weeks ago. We both had the smaller burger which was plenty and for $6.99 it was a great deal. It had blue cheese on it as well which added great flavor. We often don't come here due to the large crowds of people waiting outside for a table, but when they aren't too busy, its a good place to go. The Pazookie (pizza cookie) is excellent, as are their pizzas.
(4)Cambi M.
This is one of my favorites places. I try to go at certain times to avoid the rush. Their honey mustard, skinny fries, & fried artichoke hearts are the BEST! The staff are always friendly & helpful with recommendations. The restaurant & bathrooms are very clean.
(4)Alicia L.
Dont bother with take out! Girlfriend and I decided to order one of their more expensive fancy burgers which was supposed to include burger patty, bacon, cheese, parmesan bun, onions, tomatoes, lettus, sauce, and we added jalapeños. We pick up or order and EVEN TIPPED.. got home to find our burgers (or lack of) just tossed in a bin completely fallen apart missing pretty much the whole entire burger. The only thing included on the burger was burger patty, regular bun (no parmesan), tomato, lettus, couple slivers of onion and THAT WAS IT. No bacon, no cheese, no parmesan bun, no jalapeños, no sauce.... just a dry plain bland burger. Waste of money and gas.
(1)Trevor R.
Very nice atmosphere and decor, lots of TVs, full bar. However the service was very slow, after we were seated it was another 15 minutes before anyone took a drink order, and the food left alot to be desired. Our party ordered pizza and pasta, the pizza was good but the pasta was extremely dry and the bread was hard. The food and the service is not worth what they are charging, will not come back
(2)Robin G.
Katrina P. was our server on Friday night at BJ's. Why do I mention this 1st? Because SHE is flat out FABULOUS! We've eaten at BJ's many times. The food is good. The atmosphere is good. The prices are good. But, nothing really encourages us to come back frequently. However....Katrina P. was friendly, on the ball and obviously enjoys the guests she is serving. My husband is a picky eater; and has several food allergies. She made note of all of them and never blinked or grimaced at his strange requests. I wanted a special drink --- her bartender wasn't familiar with it; but Katrina found out the ingredients and had it made. FABULOUS! We'll be back more often.
(5)Me M.
Yay!! Update! Something has definitely changed, not sure what, but our last visit here was great! Great service, great food...
(4)Adriana M.
I don't understand why most of these reviews are rated so low and for the bad service too! I go to BJs quite often (few times a month), every time I go, not only is the service amazing (given the exceptions of one or two servers) and the food always comes out amazing. In my experience most of my servers have been extremely friendly, very attentive and very helpful when it comes to the menu.
(4)M C.
The only thing that was quick in this place was the check. I was a fan of BJ's until I went to this Roseville location. I don't know what happened, but it seemed like the waiter ignored us. Not like the place was busy, because half of the tables were empty. We had to ask other waiters several times about where our waiter was. Our food came out cold, and drinks never got refilled. I wanted to tip a penny, but my sister in-law decided to leave 10%. I'm not saying that BJ's is a bad restaurant, but I'm saying that we had a bad experience at this one. Next time, we will make the drive to either Arden or Natomas.
(1)Kim B.
The food is just ok, sometimes.Hey blonde ponytail with nothing behind the eyes, learn how to seat people. Service was as bad tonight as every other time we have been there. I guess when people line up outside the door, a place will quit caring. Wait, why do people line up for this place?? Next time ,going to Smashburger...
(2)Bhondhu K.
I was listening to one of those Chefs I admire that his favorite restaurant is one of those big chain restaurants that I personally don't like. When asked why, he mentioned that the restaurant is making several people happy everyday. BJ's is one of those place for me -- nothing great about the food, not bad either, but the place is always lively, good service, friendly waiters, they will get you food from lunch menu during dinner, kids drinks are free and the list of niceties goes on. They got VERY GOOD beers. I like their beer flights - in expensive and you could try many of them. I am always happy there.
(4)Barbara S.
I preferred BJ's when I lived in Southern California and it only had a few items on their menu. The menu has gotten too large, and the service is typically not very great. The last time I came here, the table we were seated at hadn't even been completely bussed yet, and we had to wait almost 10 minutes for someone to come over and clean it. I would have rather waited in the lobby for our table to be readied. I also feel like EVERY TIME I come to BJ's, I start out with one server, but rarely finish my meal with that same server. Typically, ten minutes into the meal, a new server is introduced so that mine can go on lunch. Why did they assign this table to that person in the first place, then? Just assign it to someone else. If you're running such a tight ship with your lunch schedule, then shouldn't you have anticipated this? It really irks me. This nearly always results in a forgotten order, drink or otherwise. It's just bad service. There are some dishes I enjoy here, and I like the bar area for watching sports. I just don't count on the service.
(2)Jim P.
Great happy hour deals, Had the Octoberfest and slider special! Great deal, good service at the bar and tasty food. Will return again as it was a good place to dine alone.
(4)Ursula O.
Ooookk... I was actually sitting at TGI Fridays, getting horrible service, when I realized BJ's was still open (on 4th of July... Actually I called while at Fridays). Upon coming in, we were greeted with a smiling face, say at a tall table in their bar area, had drinks with in minutes of sitting. What amazing service by Melissa, the bartender and server!!! Our appetizer came and we enjoyed it! Then our pizza came, and e enjoyed every bite of that. Amazing service from Melissa. There were almost 10 other tables and she still kept all her tables happy!!
(5)Christina D.
This pretty much sums up that more than one location are the same. I recently saw their commercial with a family enjoying themselves and it was a joke. It takes an hour to get an entree and there is a big chance one of the table orders will be wrong or not even submitted by the server. I took my daughter here before a theater show and not only did everything take a very long time, I was forced to rush my meal because it came 20 min. after my daughters kid meal which took 45 min. to be served. You need to eat a snack before going and include a lot of waiting even if it is a burger entree and kids meal. I had to take my fries to go!
(2)Lidia S.
My son loves their blackened chicken with alfredo pasta.
(4)Noelle R.
We usually get delivery & the pizza is definitely the best in town. Haven't eaten at the there yet but it's always busy when I drive by. Glad a family owned place is thriving in our little town.
(5)Jen L.
This place rocks food is great service is awesome x can I ask for anymore and they even give you free pizza while are you waiting for the table
(5)Anthony P.
Started off with the house Hefeweizen and a plate of calamari! Great combo before the main course. The calamari was tasty and we finished it quickly. The portion was a little on the small side though. For the pizzas, I wanted to try both the BBQ chicken and the BJ's Favorite. I didn't want to order two different pizzas, so the waiter told me I could have both flavors on the pizza! So that's what I did. When it came out, I thought I was getting a deep dish pizza. What I saw was a normal pizza, and I was quite disappointed. Was I supposed to specify which one I wanted? Nobody ever said anything. Or maybe it was a deep dish and I didn't know it. Either way, still disappointed. Too much crust to topping ratio. I also tried their new crispy jalapeno burger. It had about 5 or 6 deep fried jalapeno slices on the burger, but nothing was spicy. Overall, a mediocre burger but I wish it had more jalapenos so I could taste it more. Lastly, for dessert, I ordered a mini white macadamia nut pizookie. At this point I was stuffed so this was the perfect size. The cookie and ice cream combo was delicious! I'm a fan of any of their pizookies. Service is great here. These nice waiters are really helpful and will stop by pretty often to check up on you. Great beers and appetizers, OK food, and good service earns this place 3 stars!
(3)Lady W.
I have always enjoyed BJs restaurant. My family and I have been eating at BJs for over 10 years without incident. However, all of that changed today. We got the worst server in the world. For an appetizer we ordered the calamary. My daughter ordered unlimited soup and salad. The rude despicable server came back to our table after putting our order in and with her finger pointing said to the four of us. The soup and salad is only for one person. You can't all eat from it just because it's unlimited. First of all this was purely stereotypical to a black family. We were flabbergasted. She then bought the appetizer and another employee bought the soup and salad. We had no desire to order anything else, nor to eat anything. I promptly went to the front counter and asked for a manager. The assistant GM came out and when the server saw me taking to him she came by. I told her to her face "You do no need to go back to our table. I told the manager how disgustingly rude this was and asked for our bill so that we could leave. He said he will have a talk with her. While he spends his time talking with her, we will Never Ever Return To BJs again. I have never experienced such stereotypical prejudice in a restaurant. To assume that just because we are black we were going to share unlimited soup and salad is horrible. If each of us wanted soup and salad, we had plenty of money and we would have been more than happy to order some for everyone. The name on the receipt is Cameron although this may not be the rude prejudice server's name since they switched us to a booth. For this BJs should shut down!
(1)Ted P.
This BJ's is like every other BJ's. The service is pretty good. I've never had any real problems here. The food and drinks taste like any other BJ's. BUT one time, during lunch, I ordered a crispy calamari and they forgot it. I just asked them to take it off the bill. Also, I came here for happy hour one time and the bar area was full, so they were nice enough to accommodate our large party in the regular dining area and still gave us happy hour prices.
(4)Jeff S.
I give it two stars because there pizza is actually pretty good. Other than that, everything else is pretty mediocre! The wait staff here is not very friendly or attentive, the prices are way to high and the quality of food Is pretty poor. I've given this place a few different chances and it hasn't gotten any better. This last time in a group of 7...only 1 person didn't complain about there food! No more for me!
(2)Paul Y.
Once again great Food and Service!!! Ate in the bar and had Pork Ribs and THE BEST CLAM CHOWDER!! We also had theFied Calamari which is awesome. We have had Calamari at a lot of places but it is the Best by far at BJ's,
(5)Brandon M.
This specific spot is a great one. The staff was really friendly to our party of 20, though the manager was keeping a close eye. The manager was quick to notice our grandma only had an appetizer and the guest of honor sent her food back. The food had a single hair in it, pretty gross, but when it was fixed in a blink of an eye it's hard to complain. She was offered a comp'd dessert. We had a great time and wouldn't hesitate to go back. I do hope they get mints soon, the flavored tooth picks were not a good substitute.
(4)Liz D.
I was in Roseville last month celebrating my nephew's 12th birthday. We as a family of 9 went to BJ's for an early dinner. Matt was our server. He was awesome, very attentive and on it at all times. I can see where it can be difficult handling large parties but Matt was exceptionally awesome. He even changed the TV to the Sharks hockey game for us to watch while we dined. Great service, good food.
(5)Russ Y.
I always sit in the open seating bar area of BJ's - it's typically busy but service is usually okay / forgivable for the number of tables the servers take. On our last visit the avocado eggrolls came out with the skin still on - it was taken off of the bill but not replaced (which was a bummer). I would have rather paid for them and had the chance to eat them (they are awesome). The beer menu has expanded over time but the quality on their house beers has declined a bit - especially the Hop Storm IPA. It used to be a really nice IPA and it has turned into something pretty average. Overall I like going to BJ's and will continue to off and on but there are better options in town.
(4)Cheryl L.
This is the 3rd time we have been there. Twice we have been forgotten about. Our appetizer didn't come until our meal. Our drinks were not refilled. By the time we got our food we had no drinks and they never came back when we ordered more drink. Manager came and promised we would be taken care if and of course we were not!! This time we went we never got our appetizer! Don't go there!!
(1)Vicky D.
Our party of 4 seniors were seated furthest distance from the front door in a dark corner. The service was the worst we have ever had. One wait person started with us, but then disappeared, only to be followed by another that seemed to forget us. Our dinner took over 2 hours, with cold food for all four of us, but by this time we did not want to wait another hour for hot food. The coffee was cold , pizza cold, french fries cold etc. Overall the worst experrience of any BJs we have ever had...adios roseville's BJs we won't miss you at al
(1)Brandy D.
I normally love Bjs. This delivery experience has soured my taste for ever getting delivery from them again. After a lot of confusion on the phone just trying to place an order, I apparently recieved a call and voicemail about my order not being able to be made as I requested. I keep my phone on silent and didnt hear this call come through. An hour later when I check my phone and get to call them back, I was told that the choice was already made for me altering my order and it was on its way. It sure was... cold and soggy. Not what I'd expect from a $50 meal. Pretty disappointed with Bjs today.
(3)Marc A.
Most places in Roseville close at 10pm on a weekend night, so when you are open past 10, you can expect that the entire town is going to come out. Such is the scene at BJ's. From frat boys to muscle heads. To high school girls out with their parents to cougars. From giggly cracker eating young kids to tables filled with DINKs. I think that sums up the crowd! We only had drinks so I'll comment on their home made brews - very tasty! Try the IPA and seasonal pumpkin brew while you can. Enjoy!
(3)Troy J.
I really like BJ's, but just found out they are doing the same thing that On The Border is doing and cutting their hamburgers from 8oz to 5oz. I could not recommend them based on that unless you want 3oz less. They say they dropped the price, I suppose a $1, which will not make up for the difference in my opinion. Sounds like an exec heard that others are getting away with it and they need more money, so why not? Went back to get another burger-the largest they make. The beef was like eating rocks-neither my wife nor I liked it and since we have had this experience that last couple of visits we are not going back. It seems Bj's has had some sort of managment change.
(2)Daniel G.
Some of the best Parmesan Crusted Chicken I've had. I don't think I've ever had a bad experience here and I've been coming here for years. Great food, amazing service. If only it wasn't so busy when I wanna go!
(4)Lisa B.
Enjoy eating here when I'm in Roseville. My favorite is the Mediterranean pizza. It's absolutely delicious. Their clam chowder is also quite tasty. Nice selection of beer for the husband. Service is quick and friendly. It can get crowded at times and rather loud. Overall, a nice place to eat.
(3)Rebecca F.
Yum!! .) Great flatbread pizza! .) Soooo yummy! .) So yuuuuummmmy! .) Such good food!
(5)Nick L.
Not a bad place to eat, but not the best. The service was above and beyond. Our server constantly checked on us while we were waiting for others to arrive, and offered us her recommendations. The food was okay. The teriyaki chicken was okay, I've tasted better at other restaurants. My girlfriend had ordered the chicken Alfredo, but that was subpar. The pasta tasted weird and was soggy, the chicken was the best part. Would I recommend this place, yes but it's pretty pricey for what they have.
(4)Heather S.
We all loved our dinner. The manager gave us a free dinner and soup since they messed up our order. Service excellent. Salad fed 3 plus people.
(5)James H.
Good food but slow service. We did have a group of 32, but only one waiter. The other two waitress' left and I never saw them again. Another thing is when I asked for something I had to ask 3 different times till I finally got it. And when separating the receipts, they messed up and added some things to the receipt that wasn't mine. They were EXTREMELY SLOW. And they were not that busy.. The Folsom location is much better than this one. I see a couple of other reviews like this. Jameson was the only great server. It's kind of sad.
(1)Connie O.
This place is always crowded but still a good place to eat with friends especially when you are at the bar..!! No other place offers or gives you lemon, mint, and cucumbers for your water..!! Awesome..!!!!!
(4)Rosie M.
We were in town staying for a night and needed some late dinner so we decided to stop in at BJ's. We're from Vegas so the BJ's by our house is fantastic. For appetizers, we ordered the watermelon and feta salad which was to die for and the chicken potstickers which are always fantastic. Sad to say but I was not satisfied at all with my meal. I had the mahi mahi tacos and they lacked in flavor tremendously. I only ate one of my tacos and didn't even want to eat the other one. I also had the peach margarita which was way too sweet. I had to put extra water in it to tame it a bit. I didn't end up finishing it either. Our waitress was very friendly and efficient but the kitchen was soooo slow. We waited like an hour for our food and the restaurant was not packed at all.
(3)Joyti K.
The only thing I love about this restaurant are the pizookies! I've been here waaay too often and kind of hate it now. In the beginning their customer service was better. The last few times we had to wait forever to get the attention of our server and asked twice for silverware with our food sitting in front of us....this happened more than a couple of times!
(3)S M.
Came here for lunch with family the other day and the place was about 3/4 full. I was not impressed with my veggie burger, which was bland and came with zero condiments and without the requested avocado. The burger, and the fries that came with it, were cold, too. Another family member asked for extra onions; those ended up on someone else's burger. Service was somewhat off, too. I came in first and got a table for our group and waited for about 5 minutes alone. The waitress came over and asked about drinks. I asked for water all around and said I'd like to wait for the rest of my group before ordering. She continued to ask me about alcoholic beverages and appetizers, and I had to repeat that I was waiting for other people. When they arrived, we put in the rest of our order. The food took a really long time to come out and, as I said above, we were missing quite a few things. Had to flag down another waitress to ask for everything.
(2)Tom S.
Big, too noisy, too crowded, too hectic. Beer is okay. Food sucks. Poor prep, worse than amateur cooking technique, sloppy plate presentation, frozen food ingredient flavors. This is dead, grey food that should be buried rather than eaten. Service is friendly but inept. Wrong orders delivered, dropped plates, etc. Pitiful. Claim Jumper is the same mass production corporate family friendly restaurant formula with better food, faster service and more tolerable ambience. Claim Jumper is 1.5 miles down the road, go there instead.
(2)Ruth C.
I had lunch yesterday with four other ladies. Ordered five cider beers that came out cool and flat. It took 45 minutes to get our food and it was not busy. Server was barely seen throughout our meal. Food portion was very disappointing. The manager did remove our beers from bill since they were having a problem with their beer cooler. Overall experience was disappointing. I've always have been a big fan of this restaurant so I'm hoping they get it turned around. Based on ratings lately it's not looking good.
(1)M S.
This place sucks! The food and service sucks. Sat 15 minutes before anyone came over and I had to ask the front desk who was our server. She took a order from a table that sat after us. No water came until after my salad was served. The top sirloin was too peppery and tough. The veggies were barley cooked...very crunchy. Coffee was served after my ice cream. Are you freaking kidding me! I have been to BJ's before in Santa Rosa and the food and service was 100% better than this place. Train your freaking servers about customer service. Will not return ever! If I could I would give you a negative number of 10
(1)Bob M.
Its a love / hate relationship with BJ's ..... food is always good, , place is always packed.... 15 min wait to get seated, best ribs..... many times the either ran out of ribs, soup, or the dessert i really want, but they more than make up for it by not charging you for (beer) drinks all night........ one time i got seated and 45 min later, they forgot about me completely I got the manager , and the night was on the house! great place, but too many people there to get 1 on 1 service, and they run out of food!
(5)Jennifer S.
A great place to come for happy hour, got 1/2 off a bottle of wine and shared a variety of appetizers. The only negative thing is that sometimes the food takes a long time to come out.
(4)Bill S.
Brett the waiter was excellent but the 1-1/2 hours wait for was a Terrible. Brett said there was a party of 20 who's order was in before ours and we were 6. I aksked for the manager who came and check on what happened. He apologies for the wait and did not charge us for 5 meals which was appropriate in this situation. When the food came it was good, but I never got a good answer for why it was so long wait for our food. I think the public should know about our experience to decide if this specific BJ is worth the hassle. I think the Asst. Mgr, Todd C was not on the Ball making the Kitchen serving food on time. I hope the general manager gets involved and train's Todd C. Asst. Mgr or changes his or/her management team!
(2)Rebecca R.
Stopped in on my lunch waiter was great cook messed up my order gave me a bloody hamburger pretty much waisted my whole lunch waiting for my food to be right not sure if I will be coming back here any time soon
(3)Addison M.
Came here the other night and waited 15 minutes to get water and have the waiter introduce himself. I love this place but that is just too long to wait if you ask me.
(3)Ray I.
I enjoy going to BJs with my family the food is great. We tried 4 different pizzas and we loved them all. But the best part why I love going to BJs ls when l have a sweet tooth and nothing can kill my craving the way thier white chocolate macadamia nut with vanilla ice cream!! I absolutely love it.
(5)Amy N.
I have decided to write this review after a few bad experiences at BJs Rsvl. With in the last few months we have gone to the Rsvl location for a few occasions and mind you these are weeknight visits when they are not busy. The servers there never have time for the tables everything is rushed, the customer service attitude is no existent, they are rude and snobby young adults, & they never come back to check on drinks (water and iced tea) and get refills going unless you have purchased from the bar to keep that adding up on the bill. Each time when it's time to pay the check even though I have told them I'm in a hurry is at 15 min process to get the bill paid I have even had to go up to the hostess station to get it paid after 20 mins. All in all I will not be going back especially when Yard House is a few blocks away!!!!
(1)Madeleine D.
What has happened to BJ's? I've been to BJ's more times than I can count now. I work right in the area and tend to go after work for a beer or some appetizers, and I used to really enjoy it. But now it just seems like the service has gone completely downhill. Last night two of my coworkers and I decided to go out to eat after our shifts, and the first choice was BJ's. It was Happy Hour and the hostess told us we could go choose anywhere to sit. Originally when our waitress finally came over it took a good five minutes to get menus and a couple more minutes just for water. My coworker ordered a mojito and I ordered a beer. It took another five minutes for those drinks to arrive. Finally, the waitress asked us for our appetizer orders which took nearly 15 minutes to arrive. Keep in mind these were the mini-bites appetizers.. Quite a while to wait for a teeny-tiny appetizer that's fried. When she dropped off our appetizers, I wanted to try my coworker's fried artichoke appetizer. I asked her before I bit in if it was hot and she replied, "No. Not at all... Not hot. At all!" I had ordered the mini meat balls and mine were not hot either, just slightly warm. Not great. Finally we ordered and waited quite a while for our meals which were not impressive either. We asked our waitress to refill our waters at one point and she acted very irritated at the request. We also asked her to split our checks because the three of us were paying with separate cards and she literally took a deep, drawn out breath and seemed like she was extremely upset by this request. My coworkers and I looked at each other and didn't know what to say. One coworker quickly said, "I'm sorry! If that's not okay..." The waitress responded, "No. It's fineee..." *Another deep sigh*. The three of us didn't really know how to respond to her attitude. She seemed to think that she was doing us some great favor by refilling our waters and the simple task of splitting the bill. I'm almost tempted to not go back considering this is pretty typical of most of the service I've received here lately. Last time I went to BJ's a friend and I ordered two beers and waited 25 minutes. After that wait we decided not to eat there, and it took another half hour to get our check, pay and leave. BJ's - your food isn't great, so you might as well do some extra service training to make up that deficit.
(2)Tammy W.
Thank you so much ! My aunt and myself recently met for dinner there. We both werent very hungry so we ordered tortilla soup and wine . I recently had gone thru chemotherapy so I didn't have an appetite and she has been dealing with very hard times. We sat and talked for about 4 hrs and never were made to feel rushed or that we were taking up a table when the restaurant had filled up around us. GREAT FOOD SERVICE, PRICES REALLY REASONABLE! TRY THEM OUT. THANK YOU TO WAITRESS AND MANAGER FOR ALLOWING US TO SIT AND CHAT ABOUT SOME REALLY TOUGH THINGS.
(5)Kevin F.
BJ's is a favorite restaurant for pizza. However, in my opinion they are totally unable to make a good burger if you like them anything other than medium well. Tonight I ordered the brewhouse double burger and after 3 attempts I could not get a single burger with both patties showing pink inside. All three burgers had one pink and one well done patty. My advice is not to order the burgers because my wife had a similar problem it took two tries to get an edible one. My best advice is stick with the pizza.
(3)Jane W.
Tried the mahi-mahi with blonde beer-battered shrimp. Never got to try the mahi mahi because they served the salmon instead. Don't care for salmon and asked for mahi again. After waiting another 30 minutes the mahi mahi still didn't arrive so I cancelled the fish. Was told by mgt that I couldn't get a discount for the fish that I ordered that never came but I could get a free piezookie! ok The shrimp was very salty and tasted like it came frozen and recooked. Wasn't worth eating. Shrimp needs to be fresh, plump, cooked only once, not salted, otherwise it's just dog food. The rice was good. The dessert was excellent! All in all, I like BJs very much but there's a few meals I would never get again and tonight's was one of them. good beer!
(2)Nate C.
The service at this restaurant is horrible. I like the food which is why I've endured the poor service but never again. We went in for lunch on a weekday and it took us almost an hour and half. The horrible part is we didn't wait more than a couple of minutes to get seated. The staff just flat out ignores you, every time you need something you have waive someone down and even then good luck on them bringing you what you asked for. You know it's equally bad for the rest of the customers when walk past their tables and see everyone with their credit card on the table waiting to pay. Whoever is running this place needs to find a new line of work.
(1)Mari Dani B.
Restaurant was pretty empty bit my party of 10 still had to wait 20 mins. Then our waitress left for her lunch and it was like no one covered her shift. At least there is the free pizookie on your bday.
(2)Amy Y.
I have been very disappointed with this location lately. Yesterday my family came in for an early dinner. (4pm on a Sunday, definitely not a busy time) My boyfriend found a piece of plastic in his pasta, not very appetizing. He sat there waiting for a new one while the rest of our party enjoyed their entrees. When the bill came, the pasta was still on there. I felt like it was unfair for him to have chewed on a piece of plastic, watched everyone eat while his plate was remade and then pay full price for something that was entirely not his fault. This is not the first time this has happened. The last time we were in the server dropped my grandpa's plate on the floor and he waited for 10-15 for his food to be remade while everyone ate and again the entree showed up on the bill. Managers knew of both of these occurences and did nothing make the situations better. We will not be returning to this location, because I feel like the management team doesn't try to take care of its guests. It seems more important to them to save a few dollars then to creating lasting clientele.
(1)Garry L.
Excellent food & excellent service. The food was well prepared and delicious. Went here for a birthday celebration and was not disappointed. Would definitely be coming back here ...
(4)Pauleen T.
GREAT ROOT BEER. I love root beer, but I hate that A&W shit (mixed fresh from powder when you order it!) and that nasty cheap canned stuff. If you like good root beer, then you absolutely have to try BJ's! It's house made and on the sweeter side. Mmmmmm so good. The mini pizzas are pretty small, but surprisingly filling. They're probably the same size as a Pizza Hut personal pizza, maybe even a teensy bit smaller...which is good because then you'll have room for a delicious pizookie! The pizza dough here is super fluffy and puffy and soft. Love it. Finally, the service was REALLY REALLY slow and our waiter kept trying to sell us more stuff. He was definitely pushing it and it got really annoying. Also he was pretty good at pulling a disappearing act. Minus one star for that. No wonder the estimated wait at Yardhouse was 40 minutes longer.
(3)Karen L.
I love the food and have typically had a decent experience, but tonight is another story. I ordered over the phone for take out. Silly me, I didn't check the bag before I left (which really, I shouldn't have to do) and after getting all the way home, found that I was missing A LOT of what I ordered. Wanted 2 mahi taco orders - only got one, without salsa or guacamole. Ordered pizooki with ice cream - got just the cookie. Where's the quality assurance. Totally bummed and hungry.
(2)dennis n.
WORST Service EVER! I went to this place on 2 different occassions and both times the service was HORRIBLE. Service was slow, Waitress pratically threw our food on the table and ran off. The only thing she placed on our table properly was the check. Other BJ's service was pretty good, but this place! WORST SERVICE EVER!
(1)Rachel M.
BJ's is probably one of my fave hang out type restaurants to go to that has generally reliable food. My friend Patrick and I did lunch here today. I wasn't in the mood for a giant meal, so I ordered two starters: chips and salsa and the chicken pot stickers. YUM. The salsa that comes with the chips is bomb. Some of the best I've ever tasted. BUT - I feel like every time I order this dish I need to ask for extra salsa because it's never enough for as much chips that they give you. The pot stickers were perfect. They're never soggy and they have just the right amount of crisp. Not to mention, the filling is chocked full of flavor. I almost never have to use the dipping sauce. Though the sauce is tasty too. I think it's teriyaki. I always order a strawberry lemonade when I come here because they have one of the best I've tasted. Free refills too! Major plus. So, two starters and one drink cost me about $18. Not bad. The starters could have easily been shared as well.
(4)Bryan L.
We've lived here for years and I never made it into BJs until this past week. It was actually a very positive experience. We went for a late lunch (1:30ish), hence the place was not overly crowded and the service was very responsive. With only two of us, we got in one of the half-sized booths for two. The menu was huge, and I was just looking for something simple, so I went for a half sandwich and salad. Both were pretty good. Solid food for this sort of place...the thin, crispy fries were great. I tried their in-house IPA, which was good, but not as bold and hoppy as you would expect for an IPA. I don't eat out in the Gallareia area much, but I would definitely consider this place again. Interior was pleasant, food was solid and service was above par.
(4)Sherryl Z.
My husband and I really like the food here but the service is always a "hit". It can be a "miss" sometimes. But the manager was really friendly. I was searching for a piece of paper by the hostess table so I can write down directions for my Aunt. He came up to me asked me if I needed help and provided me with scratch paper, he was very friendly. The servers are sometimes nice. Our server this time was alright, nothing special but did her job right. Nothing out of the ordinary happened but since we enjoy the food so much they do deserve 4 stars. If I go again in the near future and they surprise me with a "great attitude" then I'll def change my review to 5 stars.
(4)Marie N.
The Angel Hair Toscana was f'ng amazing! I added the Cajun shrimp option, sooo good. It literally looked like a pound of pasta in my bowl and the leftovers fed me for two more days. The only thing I had to correct about the dish was that they didn't give me nearly enough feta and I loooove me some feta. Other items ordered (to share) were fried artichokes (TASTY), and buffalo chicken won tons. I was a bit leery about the buffalo sauce in a won ton, but surprisingly they were pretty tasty. We had great service too: our waitress was very friendly and fast on her feet with refills and such. I'd love to go back!
(4)Philip I.
A lot of people hate on BJ's, but I've never had a bad experience here yet. We come here for what it's known for: PIZZA and BEER. Shotgun all the samplers and you'll feel like a million bucks. Order our current favorite pizza, the Mediterranean, and you'll be lovin' life. A small order is perfect for two people. If you still have room left stuff your face with a nice warm Pizookie. The lettuce wraps and artichoke dip are also notable mentions appetizer-wise. I'm not a big fan of the rest of their food so -1 star for that, but like I said people should come here for the PIZZA and BEER. This is my favorite of the restaurant chains (Chili's, Friday's, CPK, Cheesecake Factory, etc.); I love gettin' BJ's!
(4)May L.
Was not a good experience. Slow service and cold food. We had 2 babies and came on a Thursday night around 9:45pm. It wasn't so busy so we thought it'd be fine. After waiting for over 30 mins, the pizza arrived and it was lukewarm at best. They offered to make a new one, and reheat the old one so we wouldn't have to wait so long. Well we waited another 15 minutes, and it again came at lukewarm. We could not believe it. It seems that they had a problem bringing food out to the tables and the food was just sitting in the kitchen for a long time! You could totally tell. We got the poozookie and it's the same thing! Waited 15 minutes and it came and the icecream was almost completely melted. Took us almost 2 hours to eat there and it was very difficult with 2 babies.
(2)Kandi S.
I will NOT waste my money or time on going back here again. The food has gone downhill the longer they have been opened. The waiter was nice enough, but he had an area way too large for just himself to handle! We ordered 2 appetizers, and received only ONE and that was AFTER the main dishes came out! A pseudo manager came over and offered a blank apology that was just words he HAD to say, then said he would remove the appetizer from our bill, like he was doing US a courtesy of removing something we never got! DON'T WASTE YOUR TIME ON THIS PLACE!
(1)Brooke W.
Went here for dinner with my boyfriend and his parents on a Wednesday night, surprisingly enough it was packed. Could have been due to the super rainy weather. Anyways, we get inside and wait by the hostess stand for a good 2 or 3 minutes without any sort of recognition by the 3 chatty staff standing 4 feet away from us. Once they did notice us, the girl goes "Have you put in your name yet?" And my boyfriends mom goes "No we haven't." Then the girl proceeds to say "Oh well if you could have come around (literally 6 inches from where we were standing) here, I can take your name." Uh girl, if you weren't chatting away with your coworker you would have notice us. We ended up sitting near the bar with the tall tables and chairs, which was fine with us. Took a couple minutes for a waiter to come around, which was fine with us since it was so busy, and I work in a restaurant so I know how it goes. Took about 5 minutes to have a waiter come over. She was nice, took our orders and brought our waters. My boyfriend and I got bison burgers, which were really good we thought, my boyfriends dad got fish and chips and his mom got the salmon I believe which she thought was really bland and boring. Half way through eating, our server was going on her dinner break, so she handed us off to another guy. He was alright. Finished eating and it took 10 minutes for someone to take our empty plates..... Alrighty then. Overall the experience was alright, can't really expect much from a chain restaurant though. Instead, why not try a locally owned restaurant and help out with the local economy instead of wasting your money at commercially owned BS.
(2)Damon R.
They were out of the one item that the each person at a table of six wanted. Then was told that mini pizzas were not available with whole wheat, which is clearly stated on the menu that they are. The small bite salad we ordered to start with came out after all of our pizzas. The worst BJs that have ever had.
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