I too had a run in with the manager because he got my order wrong. I ordered all white meat and when I got home I had all legs and thighs and one of my sides were missing. I had ordered 2 20 piece meals. When I returned the owner told me that I did not get the chicken in the churchs chicken box from them. I advised him to look at my receipt it has the time and was less than 5 minutes ago and it would take me a lot longer to fry 40 pieces of chicken. The guy went bonkers and began to yell and said I will give you your money back and asked for my card. When I gave him my card he returned it by thtowing it into the dinning room. I told him he had five seconds to pick it up or he was going to follow it. He picked my card up handed it to me and told me to go F&*k myself. I too advised that I would be calling corporate and was told he owned the f*&@ing place and to kiss his A@$. He also said he made millions and was going to leave this country so he didn't have to deal with F&^%ing black people like me. I have never in my whole life been so disrespected. I will never eat here again. The owner is the guy wearing the turban.
(1)
Dean-Ryan S.
Went here to get a quick dinner for the kid last night between his karate class and our gym session. Not a particularly good experience. The guy behind the counter was efficient enough, the food came out quick enough (we only bought a small chicken sandwich for the kid), but eating there was a MISTAKE. There was some ghetto-talking girl running the drive through and between customers she engaged in this loud, foul-mouthed diatribe. "She gon' say she want mah job, well she can go ahead and just take my f^ckin' job.. she say she gon' call child whatever on me that's fahn wid me know wh'am sayin', she k'n go f^ck herself!" etc.. then a second later, sweet as molasses, "Hi, welcome to Church's Chicken, how may I help you?". My kid's not even 6 yet. I don't want him hearing the f-bomb every ten seconds in a so-called family restaurant. I've had a good experience once, too - driving through, I spoke to a Sikh gent who may have been the manager, he seemed quite nice and offered me a free drink since I was wearing my karate gi and he thought I was one of the senseis at the karate place just opposite, but they need to work on their hired help and set some ground rules while on duty. Going by what happened to us and to the previous reviewer, they appear to have absolutely no problem in hiring complete ghetto trash. If that's what they talk like, god only knows what sort of biological waste products my kid might have eaten on his sandwich last night. Not planning to return, and if this keeps up I'm expecting the place to fold pretty soon. Incidentally, I just read the filtered reviews of this place. I suggest you do as well. Wow.
(1)
Eric M.
Just went Churchs Chicken in Surprise Arizona and was called a skinhead and he thanks us for our people eating there. This is because I told him that they got my order wrong. He said F@#$ YOU you didn't order what you think you did. I told him I was calling corporate he said F@#$ them I own this place not them. I paid a million dollars for this place not you. There is the road now go away you F#$%ing skinhead. This is very nice for my first and last time ever eating there. Now everyone will know what a raciest this owner is. Just because I am white and have short hair Im a skinhead. WOW -If there was a zero star that is what they would get.
(1)
Melodee L.
If you go during the day its not to bad since the owners are there but at night it all falls apart they are always out of something its jus plain horrible
(1)
Daniel M.
Slow service, lady at drive thru can be brusque. Food is so so. Stingy with the sauces. Having once worked for Church's, I know they can do better.
(2)
Nick I.
The lady here is so rude! Asked for my order 4 times! And still gave me the wrong one.
(1)
Kimeko C.
Baaaaaaad customer service all the way around!!!!! I will not be back here again!. She got my order wrong did it again gave most of my food away and i still waited. This is not customer service.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : No Outdoor Seating : No Has TV : No
F S.
I too had a run in with the manager because he got my order wrong. I ordered all white meat and when I got home I had all legs and thighs and one of my sides were missing. I had ordered 2 20 piece meals. When I returned the owner told me that I did not get the chicken in the churchs chicken box from them. I advised him to look at my receipt it has the time and was less than 5 minutes ago and it would take me a lot longer to fry 40 pieces of chicken. The guy went bonkers and began to yell and said I will give you your money back and asked for my card. When I gave him my card he returned it by thtowing it into the dinning room. I told him he had five seconds to pick it up or he was going to follow it. He picked my card up handed it to me and told me to go F&*k myself. I too advised that I would be calling corporate and was told he owned the f*&@ing place and to kiss his A@$. He also said he made millions and was going to leave this country so he didn't have to deal with F&^%ing black people like me. I have never in my whole life been so disrespected. I will never eat here again. The owner is the guy wearing the turban.
(1)Dean-Ryan S.
Went here to get a quick dinner for the kid last night between his karate class and our gym session. Not a particularly good experience. The guy behind the counter was efficient enough, the food came out quick enough (we only bought a small chicken sandwich for the kid), but eating there was a MISTAKE. There was some ghetto-talking girl running the drive through and between customers she engaged in this loud, foul-mouthed diatribe. "She gon' say she want mah job, well she can go ahead and just take my f^ckin' job.. she say she gon' call child whatever on me that's fahn wid me know wh'am sayin', she k'n go f^ck herself!" etc.. then a second later, sweet as molasses, "Hi, welcome to Church's Chicken, how may I help you?". My kid's not even 6 yet. I don't want him hearing the f-bomb every ten seconds in a so-called family restaurant. I've had a good experience once, too - driving through, I spoke to a Sikh gent who may have been the manager, he seemed quite nice and offered me a free drink since I was wearing my karate gi and he thought I was one of the senseis at the karate place just opposite, but they need to work on their hired help and set some ground rules while on duty. Going by what happened to us and to the previous reviewer, they appear to have absolutely no problem in hiring complete ghetto trash. If that's what they talk like, god only knows what sort of biological waste products my kid might have eaten on his sandwich last night. Not planning to return, and if this keeps up I'm expecting the place to fold pretty soon. Incidentally, I just read the filtered reviews of this place. I suggest you do as well. Wow.
(1)Eric M.
Just went Churchs Chicken in Surprise Arizona and was called a skinhead and he thanks us for our people eating there. This is because I told him that they got my order wrong. He said F@#$ YOU you didn't order what you think you did. I told him I was calling corporate he said F@#$ them I own this place not them. I paid a million dollars for this place not you. There is the road now go away you F#$%ing skinhead. This is very nice for my first and last time ever eating there. Now everyone will know what a raciest this owner is. Just because I am white and have short hair Im a skinhead. WOW -If there was a zero star that is what they would get.
(1)Melodee L.
If you go during the day its not to bad since the owners are there but at night it all falls apart they are always out of something its jus plain horrible
(1)Daniel M.
Slow service, lady at drive thru can be brusque. Food is so so. Stingy with the sauces. Having once worked for Church's, I know they can do better.
(2)Nick I.
The lady here is so rude! Asked for my order 4 times! And still gave me the wrong one.
(1)Kimeko C.
Baaaaaaad customer service all the way around!!!!! I will not be back here again!. She got my order wrong did it again gave most of my food away and i still waited. This is not customer service.
(1)