(This is the main Starbucks at Terminal 4, right in between the entrance of Gates A & D.) ************************ Well, if you're still a smoker - and I feel your angst - this is the handiest Starbucks at the Phoenix airport. Because before you go through security, you can take the escalator right in front directly to baggage claim, which exits to the one comfortable smoking area at this airport, which is next to the very cool doggy pee-pee center. I don't know if any of this is important to you. But as far as Starbucks go, I have no real complaints - my chocolate chunk cookie was surprisingly tasteless, but chewing baked flour dough is probably better for me than lighting another Spirit. This Starbucks has a lot of seating with outlets, but this Sky Harbor airport has a lot of seating with outlets every ten feet or so, and we're all using their free wifi. My Pike roast using my cup was actually four cents cheaper than what I pay in Austin, and I won't argue with that. I thought the staff here was friendly & efficient, and the line moved pretty fast. The only thing that even remotely piqued my interest was how flight attendants can consume massive amounts of syrupy goo & dairy in coffee drinks, and still look great. I was tempted to ask, but decided to head down one more time to the very cool pee-pee center.
(4)
Yentl T.
Great place to sit and relax in the airport. Free wifi in the airport, and comfortable seating area (couches, tables, and chairs)! Got a limited time Franken frapp - green tea Frappuccino with peppermint syrup, white mocha, java chips and a mocha drizzle. Yum!
(4)
Devin A.
There are a number of Starbucks locations peppered throughout Phoenix Sky Harbor. This is a review of the one at Terminal 4, C Concourse. I imagine that a lot of these comments likely apply to all of them.... Ok, this is your typical airport Starbucks location. It is conveniently located right next to the security checkpoint at Concourse C so you're able to get your drinks on right after shedding any liquids you may have tried to sneak past security. It can get pretty busy (it's a Starbucks, after all) but the staff does a nice job of getting through orders pretty quick. The only complaints I have are: 1. I've had issues using my phone app here, especially when trying to get free refills. As an airport location, they probably don't have a lot of folks taking advantage of their generous refill policy, so that may be the issue. On more than one occasion, my card has been charged full price and the staff has no way of crediting my account. Not a huge deal, but somewhat annoying. 2. Blueberry Oatmeal - They do NOT use fresh blueberries here, only dried ones. For someone who eats a lot of oatmeal and often buys extra blueberries, this is sorta a big deal. 3. They do not sell the Evolution Fresh drinks here. I LOVE the Sweet Greens, but alas - not here. They only sell the psuedo-wannbe healthy sugar bombs called Naked Juice. I assume that this is an arrangement with the airport. Maybe I am high-maintenance, but my "go-to" Starbucks order in the morning usually consists of coffee, oatmeal, and Sweet Greens. At this location, I'm left with just the coffee....
(2)
Snow C.
Super fast service today by gate B17 in Sky Harbor PHX airport. Only 2 working but they were knocking out orders faster than most retail stand alone Starbucks with twice as many staff members.
(5)
Paige M.
I have a three hrs lay over. It was a very wonderful moment seeing a start bucks next to my gate . I ordered my drink and as I was ordering one of the workers were very rude . A girl name Sarah . Not only was she rude to me but also to the other employees. It looked very unprofessional . After she shut the door on mine as well as the others employees members I thought why did I come here . The last thing I need after a long flight , now another long lay over is someone being rude . LUCKLY , the other two workers were AMAZING . They were able to change my experience within mins. Thank you for changing my trip around guys . You rock !
(5)
Angelina L.
Good starbucks, but their system was down and we couldn't pay with our gift card and I couldn't get my star! Boo!
(4)
Adamson S.
This is the Starbucks at the entrance to the C gates. Service was OK but the music was way too LOUD. I saw one family get their order and then prepare to sit down but the wife told the husband "it's too loud" and they left. I stayed the minimum amount of time necessary to eat one food item, and then I couldn't deal with the loud music.
(2)
Hussein A.
Great place to drive thru, good place for meetings and for chilling I like the new flat white I always buy that when I go there also good service and good breakfast foods nice music I just love star Bucks
(4)
H D.
This is a very unique Starbucks. I love the atmosphere for an airport or a regular location. The Wall to the left is decorated with burlap coffee bags and the back with a mural painting. Various tables, chairs and couches round out the experience. It is nicely decorated, comfy to relax in and has a good vibe. It is a quieter place to come in away from the hustle and bustle of the airport just steps outside. The drinks are standard and consistent. The service is meh. Not welcoming but not offensive either. In front of where you order is a standing table, at that table workers congregate so move farther in, put your feet up and take a load off. This in preparation for your cramped flight ahead. All in all a great location and I would seek it out if I were you.
(4)
PattieCakesAble C.
Good Peppermint mocha hook up on my way back to San Diego! :)~~~
(5)
Michelangelo S.
Good Mocha for a Branded Coffee Stop SITREP The metrics for coffee are pretty standard from Starbucks to Starbucks. So that a Mocha I grab at the first Starbucks in Seattle is going to taste about the same as the one in my hometown of Sacramento to the one here in Phoenix. And in the end, the taste of my mocha is the driving factor behind an overall rating. Where "The rubber meets the road", so to speak, is in the execution of customer service. Here, this Starbucks pretty much fails that measurement. THE SETUP You're in an airport. That should be the first clue to any establishment that it's going to be busy. When I was here, it was EXTREMELY busy. And yet, when you have a line about 12-16 people deep, waiting to (hopefully) grab a coffee and decompress, you are going to need more than ONE barista manning both the register AND the coffee machines, and making us wait about 20 minutes to get the coffee. Minus 1-Star right there. COST Why is it that airports and businesses at airports somehow justify the idea that charging MORE for services and product at airports can be supported? I. DON'T. CARE. The fact airport establishments jack up their prices is a completely reviewable metric and one I will ALWAYS denigrate. You can give me any excuse you want that the reason my cup of mocha here is a full $1.10 more here in Phoenix than at home, I won't ever accept your airport tax rationalization. Minus another Star right there. THE LOWDOWN Great coffee. But get more staff. And f*ck airport taxes.
(3)
Courtney C.
Fast and courteous staff . The staff suggested my breakfast sandwich when she saw my expression on my face when I saw the price of a turkey sandwich !
(5)
Vanessa G.
Fast service. The drive thru is awesome... but what is terrible is there are always ppl training and my order has been messed up or taken longer than usual numeroud times.
(3)
Matthew N.
Be prepared for a longer than normal wait. Understaffed which is leading to burnt coffee and slow service. I have to say that I use this Starbucks basically every week as I prepare for my trip of the week. This has got to be the most difficult SBUX in Arizona, and yet the staff does there best to crank it out. My biggest complaint, they ask for your name when you order but then never call your name on the other end.....and in one of the countries largest and busiest airports there is going to be a couple of the same orders. Terminal 4C SBUX...keep your head up and call the weary travelers by name....
(3)
Vivian H.
Stopped in to get some boiling water so I could heat up the pasta I brought from home (airport food is usually expensive & not that great), p/u a Very Berry Hibiscus (yum!), & make good use of the airport's free WiFi & ample wall plugs (and seating) in Starbucks. Fortunately, it didn't have that stinky coffee smell (I hate that) & it was extremely quiet for a Starbucks. Susan was my cashier & she was very personable. She teased me for thinking that my request for hot water was silly. LOL I only ordered a Very Berry Hibiscus, but she's a great salesperson because she asked if I wanted to get a larger beverage or purchase any pastries. I didn't order anything else because I brought my own pasta & chips and wanted to grab a cocktail before my flight. Like a typical Starbucks, the line never seemed to end and the lady who was making the drinks was super quick! Her strategy was to ask people in line what they ordered before they paid and helped to keep the line moving along nicely. *Confession: Every time a plane takes off or lands, the entire room shakes slightly & that's not the easiest thing to get use to since I'm from California & it seemed like we kept having mini earthquakes.* Unfortunately, I was unable to obtain internet access in Starbucks (and I wanted a cocktail) so I moved closer to my terminal after I ate. Other than having technical difficulties (WiFi may only be available in the terminals), I'd highly recommend this Starbucks when you're stuck in the Southwest terminal waiting for a flight. The customer service is excellent, the place doesn't smell like coffee (the smell makes me nauseous), there's plenty of seating and wall plugs, and even if there's a line, you get in & out quickly!
(5)
Bill C.
Quiet lounge in an airport Starbucks? What a pleasant surprise. Big leather chairs and relaxation.
(4)
Jon B.
I was here in the early morning coming from a flight from San Antonio for a connecting flight to Long Beach Ca. and I needed a soothing frappe, plus a mild jolt after those dosing naps. Well I've ordered the Coconut Mocha frappe, which was was okay, I should've asked for extra blended because it got kinda icy and couldn't taste much of the mocha. This guys were prepared early, four people working in the morning? thats great! no long lines, and I got my order within minutes. Afterwards I sat at the terminal and took a picture with my Coconut Mocha frappe on hand with a beautiful Phoenix sunrise.
(3)
A H.
Average Starbucks. They offer all the normal drinks (hot & cold), pastries & sandwiches, souvenir mugs/glasses. They accept cash, credit cards, and discount/coupons. There always seems to be a line, maybe because of the time of day I travel, but I can get through within 10 mins. My only gripe is the male/kid that seems to be preparing the drinks. Regardless of the tip I leave, the salutation I use, or the sincere Thank You I always leave, he never acknowledges customers. I thought maybe the first time he was having a bad day, but now after 20-something times, I just realize he should really work on his customer service. Just a little FYI to management. 4.28.15 4:30pm. See you guys in a month.
(3)
Nicole C.
1.) Coffee 2.) Place to sit & charge your phone. Is there any other reason NOT to like this place?
(4)
David A R.
There are two other Starbucks in the airport, don't go to this one the line is too long. One is in baggage claim and the other is just before you go through security In addition, while I rarely get food at Starbuck's I was excited to see vegetable frittata on the menu at this locale. Sadly, there were no detectable veggies in said frittata. Most disappointing.
(2)
Aaron F.
Amazing service and value. When all other vendors mark up pricing beyond that they stay neutral. Earned my business! Hot bagel, yogurts and tea for me.
(5)
Thane E.
They make fine brewed coffee. $2.44 out the door.
(4)
Mike B.
Always busy, be patient. I gave 3 stars because 1 or 25 in line they only have 1 Barista.
(3)
Carolyn S.
There are at least four Starbucks in this airport - this is the one in T4 just inside Security Checkpoint C by gates C1-C10. A surprisingly nice airport Starbucks. When I was there, it was quiet without a line. There is a seating area with four tables and three sets of four armchairs. You could actually sit here and believe that you were at any Starbucks, not inside an airport. The place was well staffed (I believe there were three employees), and my drinks came quickly. They had bananas when I was there, which was nice, plus a limited assortment of baked goods (it was later in the day).
(3)
Shokouh H.
This is what you would expect from an airport Starbucks. If you have time and are waiting for boarding I'd say it might be worth waiting in line. They definitely were understaffed for the crazy morning crowed. We probably waited almost half an hour and at the end I didn't get what I had actually asked for. I definitely have experienced better, and hence the 2 stars.
(2)
Justin S.
Typical airport 'Bucks. Everyone is so friendly. Strong Americano hit the spot after an early morning. Woke me up! Thanks to the staff.
(4)
Maggie F.
This is just outside C security check point to the right. If I hadn't been actively looking for it (believe me, that chai was gonna happen) I might have missed it. It's one of the newer Starbucks at Sky Harbor & I love that they made it more like an actual cafe, with plenty of seating. Granted, even though the person who took my order wrote my name on my cup, the person who made it did not call it out, instead they said the type of drink..... a woman grabbed my drink (& so did I) & although I tried reasoning with her & telling her my name was on the cup, she insisted it was hers.... people who are caffeine deprived are scary, but fortunately in this location, you know they are not armed, LOL!. The Barista had to step in, pry her fingers off my cup & tell her that hers was coming up. The airport is always an adventure! :)
(4)
Dave F.
This is a quiet Starbuck's in an airport! Wow....didn't think this could exist? Well now that I blab about it on Yelp!, it may become slightly busier. It's situated in an odd location at the end of a usually broken moving sidewalk connecting the C and D concourses within Terminal 4. (Southwest). I really like a Starbuck's with no line and will be back!
(4)
Michael U.
Pike's Place was the only thing on brew. They would not consider making something else and instead suggested a "specialty coffee." I explained to them that I desired neither the flavor, calories, or price of a "specialty" coffee - all I wanted was a coffee that didn't suck. They could not provide a coffee that didn't suck and they had the audacity to act like this was somehow logical.
(1)
Jessica A.
Yup, I'm gonna review a Starbucks in an airport.... I think I always grab a coffee here, with each flight. The staff is friendly. As MarNae B said, it's a "lil pricier". A tall cup of drip coffee is $2.07 with tax. You can use your Starbucks cards here, but you can't reload.
(4)
Jeff G.
I was in Terminal 4 waiting for my nephew to arrive from Denver. The Starbucks was conveniently located right outside the security checkpoint so my nephew would be walking right past me. I decided to pickup a latte while I waited. The guy who took my order was friendly. It wasn't until I got my drink that I realized it was wrong. I went back to the barista and asked him to remake it. His response to me was "There is no reason to be rude. Whatever, I will remake it." Shocked by this accusation I lost interest in the coffee and immediately asked for a refund. Waiting 15 minutes for the manager to show up to process the refund only made matters worse. Apparently he was at another store in the airport and the cashier had to go get him. After getting my money back, declining a free gift card, and the managers offer to make my drink I left. I won't be stopping by when I drop my nephew off next weekend.
(2)
Gary R.
It is a typical airport Starbucks. They really need to be more efficient when people are needing a bite to eat and coffee before they board their flight.
(2)
Nichole N.
A bit slow for an airport setting and the staff were blaming each other for an order gone wrong for the customer in front of me...tacky.
(3)
Tony L.
It's Starbucks. At the airport. What you see. Is what you get. For about $1 more. Consider it. Airport tax.
(3)
Mary J.
slow service....not what people want in an airport. When we asked about a particular souvenir mug, the cashier just shrugged and pointed to the small display that we had already looked at. We left without coffee, and without a mug!
(2)
Willy T.
Cashier busy doing their side work, when customer ready to check out n being reminded by other co-worker. Customer service please... Is this Starbucks?
(1)
Jesse F.
Great help!
(4)
Ryan R.
Poor customer service, slow as well. Coffee is standard issue quality. Find another place for coffee.... SERIOUSLY!
(1)
Jon D.
The crew seems to mean well but should slow down or be more precise in their order management so as to not mess up so many drinks! The coffee was good though.
(3)
MarNae B.
Your typical Statbucks experience just a lil pricier cause it' the airport (:
(3)
Jeremy K.
good o'l reliable starbucks...would be nice if the regular coffee was just as strong as the ones in the stores. but good enough. free refills too!!! so don't forget to ask. nice employees.
(3)
Jay L.
Went to the store in terminal A, service was not very good. Manager was talking loudly on cell phone while not doing anything. They wouldn't fill my travel mug and had to waste an additional paper cup to keep my hand from getting hot while pouring the coffee into my cup. Not impressed, not what I expect from Starbucks.
(1)
Kelly B.
Stopped in the one by the C security checkpoint in between flights. It was very busy, quite a long line. My drink was fine, but the fruit and cheese thing I bought turned out to be growing fuzzy mold. Would not stop here again.
(2)
Wen H.
Good Coffee and great that it's in an airport!
(4)
Javier M.
Always good, wait times unpredictable. Great ice coffee!
(5)
Andres D.
Probably the worst bagel I've ever eaten... granted, I should know better for ordering a bagel at an airport Starbucks, however I was starving, I was super late to my gate, and it was right in front of it. I'll wait for peanuts next time.
(1)
Brandi N.
Service isn't so great but the coffee is always good
Errol M.
(This is the main Starbucks at Terminal 4, right in between the entrance of Gates A & D.) ************************ Well, if you're still a smoker - and I feel your angst - this is the handiest Starbucks at the Phoenix airport. Because before you go through security, you can take the escalator right in front directly to baggage claim, which exits to the one comfortable smoking area at this airport, which is next to the very cool doggy pee-pee center. I don't know if any of this is important to you. But as far as Starbucks go, I have no real complaints - my chocolate chunk cookie was surprisingly tasteless, but chewing baked flour dough is probably better for me than lighting another Spirit. This Starbucks has a lot of seating with outlets, but this Sky Harbor airport has a lot of seating with outlets every ten feet or so, and we're all using their free wifi. My Pike roast using my cup was actually four cents cheaper than what I pay in Austin, and I won't argue with that. I thought the staff here was friendly & efficient, and the line moved pretty fast. The only thing that even remotely piqued my interest was how flight attendants can consume massive amounts of syrupy goo & dairy in coffee drinks, and still look great. I was tempted to ask, but decided to head down one more time to the very cool pee-pee center.
(4)Yentl T.
Great place to sit and relax in the airport. Free wifi in the airport, and comfortable seating area (couches, tables, and chairs)! Got a limited time Franken frapp - green tea Frappuccino with peppermint syrup, white mocha, java chips and a mocha drizzle. Yum!
(4)Devin A.
There are a number of Starbucks locations peppered throughout Phoenix Sky Harbor. This is a review of the one at Terminal 4, C Concourse. I imagine that a lot of these comments likely apply to all of them.... Ok, this is your typical airport Starbucks location. It is conveniently located right next to the security checkpoint at Concourse C so you're able to get your drinks on right after shedding any liquids you may have tried to sneak past security. It can get pretty busy (it's a Starbucks, after all) but the staff does a nice job of getting through orders pretty quick. The only complaints I have are: 1. I've had issues using my phone app here, especially when trying to get free refills. As an airport location, they probably don't have a lot of folks taking advantage of their generous refill policy, so that may be the issue. On more than one occasion, my card has been charged full price and the staff has no way of crediting my account. Not a huge deal, but somewhat annoying. 2. Blueberry Oatmeal - They do NOT use fresh blueberries here, only dried ones. For someone who eats a lot of oatmeal and often buys extra blueberries, this is sorta a big deal. 3. They do not sell the Evolution Fresh drinks here. I LOVE the Sweet Greens, but alas - not here. They only sell the psuedo-wannbe healthy sugar bombs called Naked Juice. I assume that this is an arrangement with the airport. Maybe I am high-maintenance, but my "go-to" Starbucks order in the morning usually consists of coffee, oatmeal, and Sweet Greens. At this location, I'm left with just the coffee....
(2)Snow C.
Super fast service today by gate B17 in Sky Harbor PHX airport. Only 2 working but they were knocking out orders faster than most retail stand alone Starbucks with twice as many staff members.
(5)Paige M.
I have a three hrs lay over. It was a very wonderful moment seeing a start bucks next to my gate . I ordered my drink and as I was ordering one of the workers were very rude . A girl name Sarah . Not only was she rude to me but also to the other employees. It looked very unprofessional . After she shut the door on mine as well as the others employees members I thought why did I come here . The last thing I need after a long flight , now another long lay over is someone being rude . LUCKLY , the other two workers were AMAZING . They were able to change my experience within mins. Thank you for changing my trip around guys . You rock !
(5)Angelina L.
Good starbucks, but their system was down and we couldn't pay with our gift card and I couldn't get my star! Boo!
(4)Adamson S.
This is the Starbucks at the entrance to the C gates. Service was OK but the music was way too LOUD. I saw one family get their order and then prepare to sit down but the wife told the husband "it's too loud" and they left. I stayed the minimum amount of time necessary to eat one food item, and then I couldn't deal with the loud music.
(2)Hussein A.
Great place to drive thru, good place for meetings and for chilling I like the new flat white I always buy that when I go there also good service and good breakfast foods nice music I just love star Bucks
(4)H D.
This is a very unique Starbucks. I love the atmosphere for an airport or a regular location. The Wall to the left is decorated with burlap coffee bags and the back with a mural painting. Various tables, chairs and couches round out the experience. It is nicely decorated, comfy to relax in and has a good vibe. It is a quieter place to come in away from the hustle and bustle of the airport just steps outside. The drinks are standard and consistent. The service is meh. Not welcoming but not offensive either. In front of where you order is a standing table, at that table workers congregate so move farther in, put your feet up and take a load off. This in preparation for your cramped flight ahead. All in all a great location and I would seek it out if I were you.
(4)PattieCakesAble C.
Good Peppermint mocha hook up on my way back to San Diego! :)~~~
(5)Michelangelo S.
Good Mocha for a Branded Coffee Stop SITREP The metrics for coffee are pretty standard from Starbucks to Starbucks. So that a Mocha I grab at the first Starbucks in Seattle is going to taste about the same as the one in my hometown of Sacramento to the one here in Phoenix. And in the end, the taste of my mocha is the driving factor behind an overall rating. Where "The rubber meets the road", so to speak, is in the execution of customer service. Here, this Starbucks pretty much fails that measurement. THE SETUP You're in an airport. That should be the first clue to any establishment that it's going to be busy. When I was here, it was EXTREMELY busy. And yet, when you have a line about 12-16 people deep, waiting to (hopefully) grab a coffee and decompress, you are going to need more than ONE barista manning both the register AND the coffee machines, and making us wait about 20 minutes to get the coffee. Minus 1-Star right there. COST Why is it that airports and businesses at airports somehow justify the idea that charging MORE for services and product at airports can be supported? I. DON'T. CARE. The fact airport establishments jack up their prices is a completely reviewable metric and one I will ALWAYS denigrate. You can give me any excuse you want that the reason my cup of mocha here is a full $1.10 more here in Phoenix than at home, I won't ever accept your airport tax rationalization. Minus another Star right there. THE LOWDOWN Great coffee. But get more staff. And f*ck airport taxes.
(3)Courtney C.
Fast and courteous staff . The staff suggested my breakfast sandwich when she saw my expression on my face when I saw the price of a turkey sandwich !
(5)Vanessa G.
Fast service. The drive thru is awesome... but what is terrible is there are always ppl training and my order has been messed up or taken longer than usual numeroud times.
(3)Matthew N.
Be prepared for a longer than normal wait. Understaffed which is leading to burnt coffee and slow service. I have to say that I use this Starbucks basically every week as I prepare for my trip of the week. This has got to be the most difficult SBUX in Arizona, and yet the staff does there best to crank it out. My biggest complaint, they ask for your name when you order but then never call your name on the other end.....and in one of the countries largest and busiest airports there is going to be a couple of the same orders. Terminal 4C SBUX...keep your head up and call the weary travelers by name....
(3)Vivian H.
Stopped in to get some boiling water so I could heat up the pasta I brought from home (airport food is usually expensive & not that great), p/u a Very Berry Hibiscus (yum!), & make good use of the airport's free WiFi & ample wall plugs (and seating) in Starbucks. Fortunately, it didn't have that stinky coffee smell (I hate that) & it was extremely quiet for a Starbucks. Susan was my cashier & she was very personable. She teased me for thinking that my request for hot water was silly. LOL I only ordered a Very Berry Hibiscus, but she's a great salesperson because she asked if I wanted to get a larger beverage or purchase any pastries. I didn't order anything else because I brought my own pasta & chips and wanted to grab a cocktail before my flight. Like a typical Starbucks, the line never seemed to end and the lady who was making the drinks was super quick! Her strategy was to ask people in line what they ordered before they paid and helped to keep the line moving along nicely. *Confession: Every time a plane takes off or lands, the entire room shakes slightly & that's not the easiest thing to get use to since I'm from California & it seemed like we kept having mini earthquakes.* Unfortunately, I was unable to obtain internet access in Starbucks (and I wanted a cocktail) so I moved closer to my terminal after I ate. Other than having technical difficulties (WiFi may only be available in the terminals), I'd highly recommend this Starbucks when you're stuck in the Southwest terminal waiting for a flight. The customer service is excellent, the place doesn't smell like coffee (the smell makes me nauseous), there's plenty of seating and wall plugs, and even if there's a line, you get in & out quickly!
(5)Bill C.
Quiet lounge in an airport Starbucks? What a pleasant surprise. Big leather chairs and relaxation.
(4)Jon B.
I was here in the early morning coming from a flight from San Antonio for a connecting flight to Long Beach Ca. and I needed a soothing frappe, plus a mild jolt after those dosing naps. Well I've ordered the Coconut Mocha frappe, which was was okay, I should've asked for extra blended because it got kinda icy and couldn't taste much of the mocha. This guys were prepared early, four people working in the morning? thats great! no long lines, and I got my order within minutes. Afterwards I sat at the terminal and took a picture with my Coconut Mocha frappe on hand with a beautiful Phoenix sunrise.
(3)A H.
Average Starbucks. They offer all the normal drinks (hot & cold), pastries & sandwiches, souvenir mugs/glasses. They accept cash, credit cards, and discount/coupons. There always seems to be a line, maybe because of the time of day I travel, but I can get through within 10 mins. My only gripe is the male/kid that seems to be preparing the drinks. Regardless of the tip I leave, the salutation I use, or the sincere Thank You I always leave, he never acknowledges customers. I thought maybe the first time he was having a bad day, but now after 20-something times, I just realize he should really work on his customer service. Just a little FYI to management. 4.28.15 4:30pm. See you guys in a month.
(3)Nicole C.
1.) Coffee 2.) Place to sit & charge your phone. Is there any other reason NOT to like this place?
(4)David A R.
There are two other Starbucks in the airport, don't go to this one the line is too long. One is in baggage claim and the other is just before you go through security In addition, while I rarely get food at Starbuck's I was excited to see vegetable frittata on the menu at this locale. Sadly, there were no detectable veggies in said frittata. Most disappointing.
(2)Aaron F.
Amazing service and value. When all other vendors mark up pricing beyond that they stay neutral. Earned my business! Hot bagel, yogurts and tea for me.
(5)Thane E.
They make fine brewed coffee. $2.44 out the door.
(4)Mike B.
Always busy, be patient. I gave 3 stars because 1 or 25 in line they only have 1 Barista.
(3)Carolyn S.
There are at least four Starbucks in this airport - this is the one in T4 just inside Security Checkpoint C by gates C1-C10. A surprisingly nice airport Starbucks. When I was there, it was quiet without a line. There is a seating area with four tables and three sets of four armchairs. You could actually sit here and believe that you were at any Starbucks, not inside an airport. The place was well staffed (I believe there were three employees), and my drinks came quickly. They had bananas when I was there, which was nice, plus a limited assortment of baked goods (it was later in the day).
(3)Shokouh H.
This is what you would expect from an airport Starbucks. If you have time and are waiting for boarding I'd say it might be worth waiting in line. They definitely were understaffed for the crazy morning crowed. We probably waited almost half an hour and at the end I didn't get what I had actually asked for. I definitely have experienced better, and hence the 2 stars.
(2)Justin S.
Typical airport 'Bucks. Everyone is so friendly. Strong Americano hit the spot after an early morning. Woke me up! Thanks to the staff.
(4)Maggie F.
This is just outside C security check point to the right. If I hadn't been actively looking for it (believe me, that chai was gonna happen) I might have missed it. It's one of the newer Starbucks at Sky Harbor & I love that they made it more like an actual cafe, with plenty of seating. Granted, even though the person who took my order wrote my name on my cup, the person who made it did not call it out, instead they said the type of drink..... a woman grabbed my drink (& so did I) & although I tried reasoning with her & telling her my name was on the cup, she insisted it was hers.... people who are caffeine deprived are scary, but fortunately in this location, you know they are not armed, LOL!. The Barista had to step in, pry her fingers off my cup & tell her that hers was coming up. The airport is always an adventure! :)
(4)Dave F.
This is a quiet Starbuck's in an airport! Wow....didn't think this could exist? Well now that I blab about it on Yelp!, it may become slightly busier. It's situated in an odd location at the end of a usually broken moving sidewalk connecting the C and D concourses within Terminal 4. (Southwest). I really like a Starbuck's with no line and will be back!
(4)Michael U.
Pike's Place was the only thing on brew. They would not consider making something else and instead suggested a "specialty coffee." I explained to them that I desired neither the flavor, calories, or price of a "specialty" coffee - all I wanted was a coffee that didn't suck. They could not provide a coffee that didn't suck and they had the audacity to act like this was somehow logical.
(1)Jessica A.
Yup, I'm gonna review a Starbucks in an airport.... I think I always grab a coffee here, with each flight. The staff is friendly. As MarNae B said, it's a "lil pricier". A tall cup of drip coffee is $2.07 with tax. You can use your Starbucks cards here, but you can't reload.
(4)Jeff G.
I was in Terminal 4 waiting for my nephew to arrive from Denver. The Starbucks was conveniently located right outside the security checkpoint so my nephew would be walking right past me. I decided to pickup a latte while I waited. The guy who took my order was friendly. It wasn't until I got my drink that I realized it was wrong. I went back to the barista and asked him to remake it. His response to me was "There is no reason to be rude. Whatever, I will remake it." Shocked by this accusation I lost interest in the coffee and immediately asked for a refund. Waiting 15 minutes for the manager to show up to process the refund only made matters worse. Apparently he was at another store in the airport and the cashier had to go get him. After getting my money back, declining a free gift card, and the managers offer to make my drink I left. I won't be stopping by when I drop my nephew off next weekend.
(2)Gary R.
It is a typical airport Starbucks. They really need to be more efficient when people are needing a bite to eat and coffee before they board their flight.
(2)Nichole N.
A bit slow for an airport setting and the staff were blaming each other for an order gone wrong for the customer in front of me...tacky.
(3)Tony L.
It's Starbucks. At the airport. What you see. Is what you get. For about $1 more. Consider it. Airport tax.
(3)Mary J.
slow service....not what people want in an airport. When we asked about a particular souvenir mug, the cashier just shrugged and pointed to the small display that we had already looked at. We left without coffee, and without a mug!
(2)Willy T.
Cashier busy doing their side work, when customer ready to check out n being reminded by other co-worker. Customer service please... Is this Starbucks?
(1)Jesse F.
Great help!
(4)Ryan R.
Poor customer service, slow as well. Coffee is standard issue quality. Find another place for coffee.... SERIOUSLY!
(1)Jon D.
The crew seems to mean well but should slow down or be more precise in their order management so as to not mess up so many drinks! The coffee was good though.
(3)MarNae B.
Your typical Statbucks experience just a lil pricier cause it' the airport (:
(3)Jeremy K.
good o'l reliable starbucks...would be nice if the regular coffee was just as strong as the ones in the stores. but good enough. free refills too!!! so don't forget to ask. nice employees.
(3)Jay L.
Went to the store in terminal A, service was not very good. Manager was talking loudly on cell phone while not doing anything. They wouldn't fill my travel mug and had to waste an additional paper cup to keep my hand from getting hot while pouring the coffee into my cup. Not impressed, not what I expect from Starbucks.
(1)Kelly B.
Stopped in the one by the C security checkpoint in between flights. It was very busy, quite a long line. My drink was fine, but the fruit and cheese thing I bought turned out to be growing fuzzy mold. Would not stop here again.
(2)Wen H.
Good Coffee and great that it's in an airport!
(4)Javier M.
Always good, wait times unpredictable. Great ice coffee!
(5)Andres D.
Probably the worst bagel I've ever eaten... granted, I should know better for ordering a bagel at an airport Starbucks, however I was starving, I was super late to my gate, and it was right in front of it. I'll wait for peanuts next time.
(1)Brandi N.
Service isn't so great but the coffee is always good
(3)Desiree R.
Great spot to grab a cup of coffee (rarely bitter here) while waiting for bags. Nice staff, modern updated décor.
(4)