Red Robin offers vegan & vegetarian (yes, there's a difference) burgers, so they automatically get cool points from me. They are also knowledgable about the ingredients in their foods, so be it allergies or preferences, it's easy to find out what you can and/or cannot eat here. For example, the seasoning for the steak fries is NOT vegan-friendly, so ask for regular salt or no salt, if you're vegan. I like this location. Some of the managers will walk around and ask how your meal and service was; that's a great customer service gesture. Most of the waiters and waitresses are very friendly, attentive, & efficient. I've only run across a couple who could use an attitude adjustment or basic customer service training. The food is always good. There are so many options and ways to customize your burger. Being vegan, my food orders are always a bit complicated (no this, extra that, etc.), but they always get it right when I dine in. They put cheese on my vegan to-go order once, but I called, informed the manager, and it was swiftly rectified. On a side note, we came to this location for dinner on Super Bowl night and they allowed us to stay and watch the entire game. Even after we had finished eating they kept checking on us to see if we needed drink refills. I thought that was pretty awesome. Numerous large TVs throughout the restaurant, so wherever you're seated you'll have a good clear view of at least 2 TV screens. (Unless you're sitting outside on the patio.) It's generally clean in both the dining area & the restroom. Join their loyalty club and earn free burgers!
(4)
Addie S.
The bacon cheese burger with egg on it??? Royal burger it's called. It was sooooo good. Freckles lemonade was delicious! They have great pretzels too. Fun environment. The kids love it! Red Robin yum
(4)
Greg V.
SKYLER SKYLER SKYLER! He just turned this 1 star review into a 5 star review. Our server was not very helpful and he came and took over, changed everything. Great food, great service!
(5)
Stacy F.
Sitting at the bar is always a good decision at these locations. The bartenders always seem to be really nice and quick with their service. This location was no exception! Our server was extremely friendly and we felt welcome from the minute we sat down to the very end when we were walking out. I had my regular tavern double and he had the chicken sandwich. Both of them were tasty and made as requested. We shared a small onion ring starter, which was good until the very last onion ring, which tasted a little odd, probably was an outer piece of the onion and more bitter. Not the end of the world all things considered. The manager even stopped by to double check on how our meal was going and looked to be making her rounds to all the tables in the area. Overall: A Sit at the bar and get a Mud Pie at the end!
(4)
Milton K.
I thought my burger and fries and soda was a bit pricey at first, until I had 2 more giant sodas and a second helping of fries on the house!!! Long story short, if you love fries and soda, eat up because this is the place for you!
(4)
Patricia B.
Britni was our server and she did a great job. There was a small issue with one of the items we ordered and she took care of it right away. I had special dietary needs and they were very accommodating. I appreciate that in restaurants. This place is kind of loud for my taste, but I keep forgetting until I am back, lol. PS - If you go here often (or even if not that often) I would recommend you get into their rewards program, I think it is decent.
(4)
Christophe D.
Have to stop for the night in Phoenix due to airline delay Very few choices as far as dining goes near the airport. Red Robin was one of the choices. The ribs were very good, the Hamburgers we're good, the salad bar was quite poor and too commercial. The service was excellent! the biggest problem we had was the foul odor coming from the bar!!!
(3)
Doug T.
I haven't been to Red Robin for a really long time and we decided to give it a try tonight. I guess I would describe this place as a family friendly burger joint. A lot different from Paradise Valley Burger Company, Hop Doddy, and Zin Burger. All are gourmet burgers but RR is a family friendly with lots of bright colors, always kids and I guess reasonable prices. Our server was pretty good in greeting us, getting our drinks, and taking our order. Not bad. I ordered the Smoke & Pepper Burger. Nice thick juicy burger with bacon, cheddar cheese, lettuce, pickles with a nice BBQ ketchup. Not bad. I thought that it was pretty good with a little kick to it. Also, comes with steak fries. They give you a little bit of fries but then again they have bottomless fries. You just have to ask for more. My wife ordered the fish & chips. It came with four good sized pieces of fish. And nice portion of steak fries. The fish was moist and tender. Tasted pretty good and filled my wife. As for my son, he ordered the Whiskey River BBQ chicken salad. Chicken and avocado in the salad over a BBQ salad dressing. He had to ask for more BBQ dressing but he loved it. Ate it all. So must have been good cause he such a picky eater. So good food, decent service (not great but not bad either cause I had to ask for refills), and a very interesting ambiance. It's very loud. Not super fun but family loud atmosphere. Young and old. So I enjoyed it. Like I said if your looking for a different atmosphere from the other burger joints then this is the place for you. Plus it looks like they have good desserts even though I didn't try them. Enjoy.
(4)
Sean S.
I'm a Red Robin fan. Love that they have a rewards system. Their food is great for the most part... I've ordered To Go twice recently. And that really brought it down for me. Cons: - Was put on hold for 10 minutes to make an order. - The Lettuce in both of our burgers was soggy, old and of poor quality - Our Very Berry Cheesecakes had no Berry sauce... Very dry. - Small amount of fries Pros: - always on point with the side sauces Moral of the review: Don't order to go from this restaurant because they'll most likely prepare your meal half assed.
(2)
Ed Z.
I like hot food - my favorite burger is the "Burnin' Love" burger. It packs a good kick! The food has always been great, including the fries. Service has always been friendly and competent. On a busy night, you might have to wait, and it takes longer for your order to be taken, but thats not out of the ordinary. Parking is never a problem. Its popular with kids, my niece loved going to a Red Robin before or after a movie. With that it mind, keep in mind that at times it can be loud. One of my favorite places to grab a casual burger and cocktail.
(4)
T.Mosa M.
Great service food was excellent. However I did not like the fact we waited 20 minutes without our food and without drinks not even fries to keep us busy.
(4)
Robbie G.
We have fallen in love with Red Robin and this locations is one of our go-tos. Usually we sit at the bar, since it's self-seating and the service is quick and friendly. We can also watch all the action on both the TVs and the people watching. I've had everything from the Tavern Double to the Grilled Chicken Sandwich and not been disappointed. We usually share the small onion ring starter as well. Get the mud pie. Best. Dessert. Ever. This location also has a lot of shopping options so it makes for a good trip overall if you are looking to spend a little time eating and shopping.
(4)
Rose L.
Being vegetarian, a burger joint is usually the last place I want to go for dinner. This Red Robin is in a shopping area and after a day of errand running my family and I decided to go in and eat since it was convenient. I figured I was going to end up with a salad and asking them to remove the meat, but was pleasantly surprised to find veggie burgers on the menu. And it was actually delicious! I've been to several other RRs and this is by far the nicest. The place is spotless, bright, and all the furniture is fun and new. We had a great server (I can't remember his name, but he had an edgy hair cut with lots of piercings) and the manager brought out food out and checked on us. It was worth taking the chance, I'd come back next time I'm in the area.
(4)
Cherry L.
I used to like RR but after trying it recently, it just doesn't seem as good. Had the holiday turkey burger and the patty was pretty awful. The turkey meat was that overly soft processed type meat. For over $10, I didn't think it was worth it Fatburger's turkey burger is cheaper and much more worth it. Bf prefers the $6 burger at Flemings at happy hour. I'd probably rate the food a 2 star but I know RR has such good customer service so hence the extra star.
(3)
Kelly B.
I have a fiendish love/hate relationship with Red Robin. On one hand it's a obnoxious chain restaurant. The walls are covered with kitchy memorabilia and neon lights. The music is loud and unpleasant. There videogames in the lobby and balloons for the kids. It makes me feel like such a tool. But why do I go there? Why can't I turn away? Because they serve up the tastiest veggie burger I know. It comes on a big, toasted bun, piled with toppings, grilled to perfection and accompanied by an endless supply of thick, seasoned fries. I like Red Robin. There I said it.
(4)
Ann Marie K.
A friend of mine suggested we go here today before our movie. I was planning on suggesting another place, but she got their early and got a table DARN! I don't hate Red Robin...I think I avoid it because I am not a big fan of hamburgers. Seems like more of a place for straight guys and kids if you ask me, but my experience today wasn't to bad. Our waiter was really nice however I think that may have been a result of my push up bra. Ordered the Crispy Chicken Salad which also had hard boiled egg, bacon, and veggies and was very good. I'll probably get that again next time someone drags me here. Get it with that Italian dressing. Yummy! My friend ordered us onion rings as an appetizer I hate onions, but those were goood! Not my first choice but good crowd pleaser with more decent food than most chains.
(3)
Jenny K.
I just went to Red Robin a few months ago. When I walked in I realized WHY I had never been there. It's a family friendly joint - so you never know when little junior will start screaming or running through the aisles. Thankfully, that only happens about 20% of the time I'm there, probably because I'm there on weekdays for lunch. I have to admit though, they have consistently good food. Not creative, just basic stuff, but tasty. The salads in particular are really great (and I'm picky about lettuce and salad dressings). Plus they'll bring you fries for free - all ya have to do is ask :-) My co-workers won't let me stop going, but then again I don't fight them too hard.
(4)
C. S.
This is my favorite Red Robin. They have a tiny covered patio that I love to sit on and enjoy my crispy chicken-tender salad! My husband loves their burgers and their endless steak fries. The inside decor can be a bit garrish and there are usually screaming children so sit on the patio if there is room. You'll thank me later!
(3)
L K.
Great fries & seasoning! I loved the blueberry shakes but they have discontinued it :( Other shakes are good too, but my favorite is out! My son & husband like the Burgers. Appetizers are not so good. All in all, nice family restaurant.
(3)
JQ L.
I have always loved red robin. I have been hooked ever since I was a little kid. The first burger I ever fell in love with here was the guacamole bacon burger. Then I found the royal burger. This was my favorite for years until they changed the recipe. I know they changed the egg and it tastes like the changed something else because even when I ask for it the "old way" it doesn't taste the same. Now I don't come back as often and have no desire for a burger even when I do come here because that turned me off so much. Hope they figure it out as they use to be the best.
(3)
Christopher G.
Nothing special. Got the Bleu Ribbon burger and Short Stack of Onion Rings. The burger was cooked properly as requested (medium) and was juicy. However it was a bit messy due to multiple sauces on this particular option - it's to be expected. The burger's own juices combined with the sauces did make the bun soggy as you ate it. The onion rings were run-of-the-mill like you get from frozen section in grocery store - not much of serving considering $5. Overall it was okay food. But for the price and the time it took to get just a burger and onion rings (20 minutes), I can just go a few hundred feet away to Outback and get a 9oz. steak and shrimp with 2 sides, along with bread in same amount of time and basically same price.
(3)
Kathi G.
Ok we love this place been coming here for years. Well they just remodeled the place and it looks great came here a month ago food is still good. But the service is slowing down. Today dec 2 the service really was bad we waited to get seated about 10 mins and it took another 25 mins to get our food but overall it was good and service did come around. Food is always been good. I'll be back I'll give it 4 stars cause I like the place. But if the service doesn't come up. No matter how great the food is its not worth it coming back
Order everything well done. Today's beef selection almost killed my whole family. Good burger until it hits the small intestines.
(1)
Mark R.
I like this particular location. Close to the house. Always consistently good. Sign up and you get a free burger for B-day. Nice place to bring the kids. Can get a little noisy. Servers are always friendly and the food comes out rather fast. They also have chicken and fish on the menu. This is not a high end restaurant yet it is fun and tasty. Ask for their some of their different custom dipping sauces to jazz things up a bit.
(4)
R J.
Bartender/Server Extraordinaire Josie gave us excellent service. Beer was cold, burgers were hot and flavorful.
(5)
Jonathon A.
Normally i would avoid this place all together but a friend wanted to go. I hated every minute of it. Horrible service all the way from the hostess experience to getting final bill. They were all confused at hostess station and she had an attitude. Finally sat in bar and had about 5 different people trying to take care of the table, total chaos. Took forever to get food which was then cold, no one came back to ask if anything was wrong. Had to flag someone down to get extra fries which is supposed to be their big thing. I don't know how this place stays in business!
(1)
Ty B.
Food was ok. Same old same old. The biggest problem was the service. The last 2 times we visited this restaurant it has been horrible service. I do not plan on coming back anytime soon. 1.5 stars
(2)
mixxxx z.
Hostess Heather was AWESOME! Definitely the right position for her, discretion and great sense oif humor. Server -Brit was on top of her game, busy at lunchtime but didn't forget anything & was so sweet to boot. Delicious French dip, took half home & it was still tasty. Thanks for a great meal at a decent price.
(5)
Britney I.
We love to visit this place as a family for a quick, delicious burger and milkshake! The little princess definitely says Red Robin is her favorite restaurant. The servers are great here, and always accommodate our needs!
(4)
Jody K.
This place is great - and even better, you get a free meal on your birthday - which is what we did. It was the hubs birthday so we came in for his free birthday meal. The strawberry lemonade is so good - we order it every time. The strawberries in the glass are so sweet - I probably could eat them all day. I ordered the mushroom and swiss burger, medium rare. The husband ordered the bleu cheese burger, medium rare. They were both delicious - juicy and very flavorful. Our server was extremely nice and refilled our bottomless strawberry lemonades promptly. Their steak fries are also great and I love how they have the special seasoning for the fries already on the table.
(4)
Saul M.
Burger was good. Service was good. Would have given them 4 stars but don't have tabasco sauce! Smh.
(3)
Susan M.
This is a terrific Red Robin location. We came in on a Friday night and were pleased to be seated right away. Our waiter, Derek, was attentive, helpful and quick! He brought us french fries while waiting for our meals and that is always a plus! He got all of my quirky ordering items correct.........for which he gets extra points! I like mayo with my fries and I need a gluten free bun and need my food to be handled with clean new gloves and he took care of that. My chicken sandwich came out flavorful and not bland like it is at the Happy Valley location! So I will go to the Mayo location to get my mayo! HA! Seriously, we had a lot of picky eaters and he was amazing! Everyone we encountered was very nice and personable so as a National Chain goes.......this location is a keeper!
(4)
Charles S.
Fries were cold, but they got me new ones. Bun on the bottom of my burger was soggy. My daughters spaghetti was dry and looked old. It has gone down in quality in my opinion
(3)
Co S.
The best service we have gotten in a long time. I had to ask the hostess to let our server know that we had been sitting at our table for 5 minutes with no attention and that we were trying to make it to the movies in an hour. The server came to out table immediately after that, took our order and offered us an appetizer on the house for keeping us waiting. 2 Apps came out immediately, then our food. He checked on us often and then when he brought our check, not only were our apps comped but 2 of the five meals were comped too. Outstanding customer service and we will definitely come back. Blue ribbon burger, the wings and the pretZel app were awesome.
(5)
Janet S.
There were 7 of us for lunch, I had called ahead and a table was waiting for us. We had a great waitress and good service. The food, as always, was delicious. My burger and onion rings were the best. We all got something different and the meals all looked good. We stayed and talked, probably longer than we should have, and were not rushed out in any way. Very accomodating and we felt very welcome.
(5)
Jillian K.
Super fast! 8pm on a Friday night, we ordered and were starving. Burgers arrived in about 10 minutes! Ate too fast to take a photo, but the burgers were cooked perfectly. Waitress was pleasant and took care of our waters and bringing extra napkins. I got my burger lettuce wrapped...it was a lot of lettuce, I had to pull some of it off, but then it was like a free side salad, lol. Hubs got the one with the egg on it...can't go wrong! Solid burgers for sure.
(4)
U.S. A.
It's Red Robins.... pretty standard fare. I've been to this location before and plenty of others. The service is always good, usually very friendly. I'll be back again I'm sure, kids always love it.
(3)
Tasia T.
Believe it or not, Red Robin's slogan says it all, "yum"! You can't really go wrong with anything off their menu from their tower of onion rings, to their burgers, to their milkshakes...never a bad food experience! I went to this location during lunch time and there wasn't a wait, yea!!! We got seated and served right away. The staff was friendly and efficient, especially with refilling of the beverages. Service was really quick and friendly. The restaurant AND their bathrooms are clean. I will definitely be back!
(4)
Teri S.
Took my boys and their 2 friends...4 kids and just a mom! Bottomless delicious steak fries, best burgers and reasonable price for all 5 of us! Great kid friendly atmosphere and menu! Num!!
(5)
Andrea G.
My family visited this place for my sons birthday and the staff was awesome. The waitress made us feel at home and made my son feel special for his birthday. The kids had so much fun that they keep asking to go back.
(5)
Leslie H.
This place is loud, obnoxious, and always crowded but that's good for us. We have two toddlers (who we try to teach good manners to) so if one has a meltdown it's not a big deal in this loud restaurant. They will bring out a free basket of fries and have balloons which keeps the kids happy. Sometimes you need a place for kids but you don't want to sacrifice the food. Red Robin is perfect for this! Their milkshakes, burgers, and salads are ALL extremely tastey. Their kids items are big enough for my girls to comfortably share as well. Highly reccomended for loud families!! Also the service has never been bad but hasn't been awesome either. We keep going back for the food though. Yum!
(4)
Ebony K.
You gotta love free stuff!! So in continuance of my birthday freebies, I headed to Red Robin, where I had a coupon for a free gourmet burger. I had the pleasure of being served by Miss Bonlie and I have to give her a huge thank you for spoiling me today. You rock girly! So after having Miss Bonlie patiently wait for me to decide which burger I would like, I decided on the Santa Fe burger which omg was amazing! So amazing that I ended up bringing half of it home because it was MASSIVE!!! My goodness. It had guacamole, fire roasted poblano peppers, yummy for my tummy sauteed onions, tortilla strips, pepper jack cheese, and chipotle mayo. Yup there was even lettuce in there somewhere too, But it gets even better, after not being able to take another bite and packing up my leftovers, Miss Bonlie brings out a free hot fudge sundae for my birthday too. Now yes they do that for everyone if you tell them its your birthday but man, I must admit, I felt pretty freakin special. Oh and I forgot to mention, I was dining alone :) So I got to people watch while people watched me. Pretty entertaining to say the least. So Red Robin gets a major hats off for filling up my tummy with the yummy goodness of a great burger, all you can eat steak fries, and a hot fudge sundae to top it all off. This is one happy woman!
(5)
Keith B.
Very good service. Made up for the average food.
(3)
Eric M.
Ive, ben here a few times and it's always been OK the food is average and the service has always been good. I like how the bar area is for adults and they usually have a deal on drinks.
(3)
Marty F.
I will always 5 star Red Robins. Because this is my go-to place when I cant think of anywhere else to eat. - Great service - I always know what Im going to get - It's always good. - Awesome Iced Tea - Awesome decor on the walls - Sports on TV. - BOTTEMLESS french fries!!!!!! See? All the great qualities of a burger joint.
(5)
Mike P.
No offers after I checked in. Only negative thing I can say. Love the fries and turkey burger! Our waiter Curtis was on it too!
(4)
Caitlin C.
Red Robin is a pretty awesome place to go for any occasion. My California Chicken Burger was delicious! I also had a mint chocolate chip milky milkshake which was AHMAAAZING! Can't complain. The atmosphere was super retro and clean. I love how the walls are decorated with pictures. There were flat screen TVs...that was entertaining! This may sound weird, but the seats were super comfy. Our waiter was good. He was a good server but just a little bit unfriendly? Maybe he was just on an off day or something... My experience with Red Robin was overall great! I would recommend this to a friend! :)
(4)
Greg M.
I have been going here for about three years now, maybe twice a month, mostly at lunch time. I do not know anyone that works here and have no affiliation with RR whatsoever. I do like their burgers and steak fries. On average, it takes 12 minutes from order to food delivery. On occasion they pre-cook burgers so yours may show up in as little as three minutes. Personally I would rather wait and get what I ordered. If I go by myself at lunch time and get water my average bill with tip runs around $14. If you call ahead and get carry-out it lowers the price but they sometimes dump the worst of their fries into carry out bags since you won't be there to complain. This place can get loud. Since so many parents these days do not train their children how to behave in public the large dining area tends to get loud because of the children. So if you are with a group of adults the best bet is to ask to sit in the bar area. I've had some really decent wait service here, and also had some pretty lousy service too. Their burgers have always been spot-on consistent but everything else is up for grabs here. Sometimes if the bar is busy you can get ignored for a while. The tip is the great equalizer so I never hold a grudge and always come back. By far, most of my trips here have been very nice. Lots of easy parking off Mayo blvd, be sure to always use the exit to the west with the traffic light or you could end up waiting for a long time for traffic to clear. This place is towards the east end of the complex just look for Chick-fil-a which is next door. Check the menu online and hours before you go. And if you get a burger with sauteed anything it tends to make the sandwich rather oily. I am an infrequent regular here because I live two blocks away. Like so many people, I find the food served in a basket to be a real turn-off. So I started picking mine up by the paper liner everything sits on and lifting it out of the basket onto the table. Viola, a paper plate! If you sign up for their Red Royalty card you must activate it online and link your email to the account. They will email you offers/ads, two to three a month. If you opt-out of the spam, this will cancel your Royalty card account. The bottom line for the card is to get one burger free after ten purchased. If you want, you can filter their domain to your trash and never see their spam. If I could summarize my many trips here into a short version: extremely consistent food, wildly inconsistent wait service ranging from bad to superb.
(4)
Stew K.
Great food, inside atmosphere is just too loud unless you have children which the noise probably won't bother you. "Banzi Burger" is killer and the other menu favorite of mine is the "Chicken Ensanada Platter" with ranch dressing, both are very filling. Milk shakes are also quite tastey. The loation is on 101 and Mayo so lunch and a movie on the weekend are great hand in hand.
(4)
Stephen C.
Solid. In and out in 45 minutes with a full stomach and not too much damage to the wallet. Nice staff and good service.
(3)
Lindsey B.
Red Robin is always a good place to go. The freckled lemonades keep us coming back. Any of the burgers are good, the onion rings, and the salads. My go to menu item is the Whiskey River BBQ Chicken Wrap. My husband and I like to split it (it comes cut in half) and with the bottomless (and delish) steak fries we can get in and out of there without dropping tons of cash. You can't go wrong with the Clucks & Fries either.
(4)
Renee W.
To be honest, I am not a burger eater ... instead a grass eater (ppl called it salad sometime). So I cannot really compare it to other sit-down burger place. But you know, once in a blue moon, you do crave for some grease and beefy meat patty ... hence, I landed in Red Robin. I must admit that this place is quite good. The burger actually tastes much better than what I remember from way back when I last ate one. Ordered the mushroom burger and the guacamole burger with bacon, with sweet potato fries (this is my weakness of all) and the onion rings.... ohh they are good. Though the patty could be juicier, but I will say it definitely well worth the price and very good place for burger. Guys/gals, forget about McBurger, and JackBurger ... this place is just couple dollars more but taste oh that much better. Will go back when the blue moon come again :)
(4)
Brad S.
It's burgers in plastic baskets. Enough said. If you ever take your girlfriend here dont ever expect to get married. Ever. It's a kids place. Expect to hear bitchy little kids all night.
(2)
Elizabeth B.
This review is for the Scottsdale Red Robin, at Pima & Shea. Very disappointing visit. On a Sunday afternoon and I wanted to take my son to lunch while we watched some football. I had seen the commercials about their gourmet burgers, and decided to give them a try. While looking for a booth to sit in, we noticed that several televisions were not working and were unable to find a place to watch football, not a big deal. We finally found a booth and sat down. A member of the staff come over and told us that we were not able to sit in that particular booth, because it was too close to the bar! I couldn't believe it, it wasn't even close to the bar. It was about 20 feet from the bar, I thought they were kidding. She said we had to move to the only available table which was in a corner, next to the bathroom without a view of any television. I kept asking about other tables and booths, she kept telling me that they were too close to the bar area. I asked if we could sit outside, or was that too close to the bar, but she said that no tables were outside. I have never in my 50 years experienced a less desirable atmosphere to experience a meal. Unfortunately I will never get to experience the food at Red Robin. Not a friendly family environment at all.
(1)
Dana S.
Had lunch here the other day. My son's chocolate milk took awhile to be delivered, however our food was scrumptious! The bathrooms were very clean and it sounds crazy but my favorite faucets. Normal like your house ones and nice hot water!
(4)
Debbie S.
Their jalapeno coins are yummy. Get the petite burger- it is a dollar cheaper and less calories. Its not on the menu but they know what it is.
(4)
S S.
Worst food, and worst service. Will never go back to Red Robin. Do not waste your time and money. It is horrible.
(1)
Stephanie W.
I love their burgers and fries! My current favorite burger is the Tavern Burger. I love that they have never ending fries. Not the healthiest choice but great comfort food. The price is about average for a burger restaurant. I haven't been there for happy hour, but the menu/pricing looks good.
(4)
Precious L.
Waitress was awesome n I had the new chopped steak burger it was good n my bf had the royal red Robyn it was also good fries was awesome
(5)
Peter B.
Great service, and pretty good food. I think Zin Burger kills this place as far as quality goes, but I have to say I loved the attitude of the people working there, and the atmosphere was better than going to Chili's. The beer was also nice and cold, and they had a pretty good selection. I'll be back every so often.
(4)
JJ B.
Love the burgers and fries
(4)
Eric E.
If you are REALLY hungry... I mean like" I've been stranded in the Desert for 3 days hungry"... Go here and order THE MONSTER BURGER!!!!! They also have unlimited french fries, if you are into that gluttony sort of deal. They have some neat drinks, wraps, fantastic onion rings, and be sure and get some of that "Western Sauce" or whatever it is. This is a bad place for a diet!
(4)
Stacey H.
Food was yummy as usual. I love the fries, my mom and I usually split a burger if we're together which we did again. We had the Bacon Guacamole burger it's delicious as usual. The service leaves much to be desired. there were only about 6 tables the waitress was working yet she couldn't manage to remember what the three of us were drinking or keep them full. Also she dumped over a soda on the table next to us and didn't even apologize! Then only half whipped the booth (we suggested to the other diners they might want to finish wiping before they sat down, also told the waitress to move the poor women's purse considering what she did manage to whip went right into the purse.). All in all though the food is yummy and good for kids, we took our 9 month old who is always a gem in restaurants and there were several other kids there.
(3)
Chukki S.
Blue Ribbon burger is my favorite, but all their burgers are delicious. I love the bottomless fries they have. You can definitely get fat eating here. Last time I came here I was seated in a really bright spot of the restaurant which was annoying. But otherwise this a good Red Robin. Clean, newer buidling and good service.
(4)
Jill S.
Unlimited fries. Is there really anything to be said after this? OK, they are the thick cut steak fries. And never cold nor stale. Even when I get a take-out burger, they will give me a whole box of extra fries. Who doesn't love that? But the burgers are really good. Always hot, fresh, and well seasoned. I prefer to grab and go here, as it can get over run with kids, which, if you're not with your own, can be a PITA. I do agree with the other reviewers that being served a meal in a plastic red basket is a turn off. Can they swing a plate? You have to wash the baskets anyhow (DON'T YOU???).
(4)
Kat S.
We have been to this location several times and had great food. The fries are SUPER yum and my daughter loves the atmosphere. HOWEVER, the first time we visited this location, the waitress mysteriously LOST my credit card and I was ask to leave my phone number, that they would call me when it was found. The second time we visited our waitress could have cared less that we were sitting there. We waited 15 minutes for her to come to the table to get our drink order. :/ The food here is great, but the service SUCKS.
(2)
Tonia C.
This is BY FAR my favorite place to go with the family. When the waitress welcomes our table w a basket of fresh fries (she obviously saw two hungry kids) I knew I was going to love it! It's one of the very few places that I feel ok taking the kids to eat without worrying about making someone around us mad. When my infant was really small, she was entertained by the fans, tv, decorations, and balloons. Now both kids are entertained w the food, crayons, and fun drinks. Plus you can't beat the burgers and massive menu! I'll always be a huge fan of Red Robin, but this one is spotless, very friendly, and quick!
(5)
Renee W.
To be honest, I am not a burger eater ... instead a grass eater (ppl called it salad sometime). So I cannot really compare it to other sit-down burger place. But you know, once in a blue moon, you do crave for some grease and beefy meat patty ... hence, I landed in Red Robin. I must admit that this place is quite good. The burger actually tastes much better than what I remember from way back when I last ate one. Ordered the mushroom burger and the guacamole burger with bacon, with sweet potato fries (this is my weakness of all) and the onion rings.... ohh they are good. Though the patty could be juicier, but I will say it definitely well worth the price and very good place for burger. Guys/gals, forget about McBurger, and JackBurger ... this place is just couple dollars more but taste oh that much better. Will go back when the blue moon come again :)
(4)
Brad S.
It's burgers in plastic baskets. Enough said. If you ever take your girlfriend here dont ever expect to get married. Ever. It's a kids place. Expect to hear bitchy little kids all night.
(2)
Elizabeth B.
This review is for the Scottsdale Red Robin, at Pima & Shea. Very disappointing visit. On a Sunday afternoon and I wanted to take my son to lunch while we watched some football. I had seen the commercials about their gourmet burgers, and decided to give them a try. While looking for a booth to sit in, we noticed that several televisions were not working and were unable to find a place to watch football, not a big deal. We finally found a booth and sat down. A member of the staff come over and told us that we were not able to sit in that particular booth, because it was too close to the bar! I couldn't believe it, it wasn't even close to the bar. It was about 20 feet from the bar, I thought they were kidding. She said we had to move to the only available table which was in a corner, next to the bathroom without a view of any television. I kept asking about other tables and booths, she kept telling me that they were too close to the bar area. I asked if we could sit outside, or was that too close to the bar, but she said that no tables were outside. I have never in my 50 years experienced a less desirable atmosphere to experience a meal. Unfortunately I will never get to experience the food at Red Robin. Not a friendly family environment at all.
(1)
Dana S.
Had lunch here the other day. My son's chocolate milk took awhile to be delivered, however our food was scrumptious! The bathrooms were very clean and it sounds crazy but my favorite faucets. Normal like your house ones and nice hot water!
(4)
Christopher G.
Nothing special. Got the Bleu Ribbon burger and Short Stack of Onion Rings. The burger was cooked properly as requested (medium) and was juicy. However it was a bit messy due to multiple sauces on this particular option - it's to be expected. The burger's own juices combined with the sauces did make the bun soggy as you ate it. The onion rings were run-of-the-mill like you get from frozen section in grocery store - not much of serving considering $5. Overall it was okay food. But for the price and the time it took to get just a burger and onion rings (20 minutes), I can just go a few hundred feet away to Outback and get a 9oz. steak and shrimp with 2 sides, along with bread in same amount of time and basically same price.
(3)
Tasia T.
Believe it or not, Red Robin's slogan says it all, "yum"! You can't really go wrong with anything off their menu from their tower of onion rings, to their burgers, to their milkshakes...never a bad food experience! I went to this location during lunch time and there wasn't a wait, yea!!! We got seated and served right away. The staff was friendly and efficient, especially with refilling of the beverages. Service was really quick and friendly. The restaurant AND their bathrooms are clean. I will definitely be back!
(4)
Teri S.
Took my boys and their 2 friends...4 kids and just a mom! Bottomless delicious steak fries, best burgers and reasonable price for all 5 of us! Great kid friendly atmosphere and menu! Num!!
(5)
Ebony K.
You gotta love free stuff!! So in continuance of my birthday freebies, I headed to Red Robin, where I had a coupon for a free gourmet burger. I had the pleasure of being served by Miss Bonlie and I have to give her a huge thank you for spoiling me today. You rock girly! So after having Miss Bonlie patiently wait for me to decide which burger I would like, I decided on the Santa Fe burger which omg was amazing! So amazing that I ended up bringing half of it home because it was MASSIVE!!! My goodness. It had guacamole, fire roasted poblano peppers, yummy for my tummy sauteed onions, tortilla strips, pepper jack cheese, and chipotle mayo. Yup there was even lettuce in there somewhere too, But it gets even better, after not being able to take another bite and packing up my leftovers, Miss Bonlie brings out a free hot fudge sundae for my birthday too. Now yes they do that for everyone if you tell them its your birthday but man, I must admit, I felt pretty freakin special. Oh and I forgot to mention, I was dining alone :) So I got to people watch while people watched me. Pretty entertaining to say the least. So Red Robin gets a major hats off for filling up my tummy with the yummy goodness of a great burger, all you can eat steak fries, and a hot fudge sundae to top it all off. This is one happy woman!
(5)
Keith B.
Very good service. Made up for the average food.
(3)
Greg M.
I have been going here for about three years now, maybe twice a month, mostly at lunch time. I do not know anyone that works here and have no affiliation with RR whatsoever. I do like their burgers and steak fries. On average, it takes 12 minutes from order to food delivery. On occasion they pre-cook burgers so yours may show up in as little as three minutes. Personally I would rather wait and get what I ordered. If I go by myself at lunch time and get water my average bill with tip runs around $14. If you call ahead and get carry-out it lowers the price but they sometimes dump the worst of their fries into carry out bags since you won't be there to complain. This place can get loud. Since so many parents these days do not train their children how to behave in public the large dining area tends to get loud because of the children. So if you are with a group of adults the best bet is to ask to sit in the bar area. I've had some really decent wait service here, and also had some pretty lousy service too. Their burgers have always been spot-on consistent but everything else is up for grabs here. Sometimes if the bar is busy you can get ignored for a while. The tip is the great equalizer so I never hold a grudge and always come back. By far, most of my trips here have been very nice. Lots of easy parking off Mayo blvd, be sure to always use the exit to the west with the traffic light or you could end up waiting for a long time for traffic to clear. This place is towards the east end of the complex just look for Chick-fil-a which is next door. Check the menu online and hours before you go. And if you get a burger with sauteed anything it tends to make the sandwich rather oily. I am an infrequent regular here because I live two blocks away. Like so many people, I find the food served in a basket to be a real turn-off. So I started picking mine up by the paper liner everything sits on and lifting it out of the basket onto the table. Viola, a paper plate! If you sign up for their Red Royalty card you must activate it online and link your email to the account. They will email you offers/ads, two to three a month. If you opt-out of the spam, this will cancel your Royalty card account. The bottom line for the card is to get one burger free after ten purchased. If you want, you can filter their domain to your trash and never see their spam. If I could summarize my many trips here into a short version: extremely consistent food, wildly inconsistent wait service ranging from bad to superb.
(4)
Stew K.
Great food, inside atmosphere is just too loud unless you have children which the noise probably won't bother you. "Banzi Burger" is killer and the other menu favorite of mine is the "Chicken Ensanada Platter" with ranch dressing, both are very filling. Milk shakes are also quite tastey. The loation is on 101 and Mayo so lunch and a movie on the weekend are great hand in hand.
(4)
Stephen C.
Solid. In and out in 45 minutes with a full stomach and not too much damage to the wallet. Nice staff and good service.
(3)
Lindsey B.
Red Robin is always a good place to go. The freckled lemonades keep us coming back. Any of the burgers are good, the onion rings, and the salads. My go to menu item is the Whiskey River BBQ Chicken Wrap. My husband and I like to split it (it comes cut in half) and with the bottomless (and delish) steak fries we can get in and out of there without dropping tons of cash. You can't go wrong with the Clucks & Fries either.
(4)
Patricia B.
Britni was our server and she did a great job. There was a small issue with one of the items we ordered and she took care of it right away. I had special dietary needs and they were very accommodating. I appreciate that in restaurants. This place is kind of loud for my taste, but I keep forgetting until I am back, lol. PS - If you go here often (or even if not that often) I would recommend you get into their rewards program, I think it is decent.
(4)
Ed Z.
I like hot food - my favorite burger is the "Burnin' Love" burger. It packs a good kick! The food has always been great, including the fries. Service has always been friendly and competent. On a busy night, you might have to wait, and it takes longer for your order to be taken, but thats not out of the ordinary. Parking is never a problem. Its popular with kids, my niece loved going to a Red Robin before or after a movie. With that it mind, keep in mind that at times it can be loud. One of my favorite places to grab a casual burger and cocktail.
(4)
Christophe D.
Have to stop for the night in Phoenix due to airline delay Very few choices as far as dining goes near the airport. Red Robin was one of the choices. The ribs were very good, the Hamburgers we're good, the salad bar was quite poor and too commercial. The service was excellent! the biggest problem we had was the foul odor coming from the bar!!!
(3)
Doug T.
I haven't been to Red Robin for a really long time and we decided to give it a try tonight. I guess I would describe this place as a family friendly burger joint. A lot different from Paradise Valley Burger Company, Hop Doddy, and Zin Burger. All are gourmet burgers but RR is a family friendly with lots of bright colors, always kids and I guess reasonable prices. Our server was pretty good in greeting us, getting our drinks, and taking our order. Not bad. I ordered the Smoke & Pepper Burger. Nice thick juicy burger with bacon, cheddar cheese, lettuce, pickles with a nice BBQ ketchup. Not bad. I thought that it was pretty good with a little kick to it. Also, comes with steak fries. They give you a little bit of fries but then again they have bottomless fries. You just have to ask for more. My wife ordered the fish & chips. It came with four good sized pieces of fish. And nice portion of steak fries. The fish was moist and tender. Tasted pretty good and filled my wife. As for my son, he ordered the Whiskey River BBQ chicken salad. Chicken and avocado in the salad over a BBQ salad dressing. He had to ask for more BBQ dressing but he loved it. Ate it all. So must have been good cause he such a picky eater. So good food, decent service (not great but not bad either cause I had to ask for refills), and a very interesting ambiance. It's very loud. Not super fun but family loud atmosphere. Young and old. So I enjoyed it. Like I said if your looking for a different atmosphere from the other burger joints then this is the place for you. Plus it looks like they have good desserts even though I didn't try them. Enjoy.
(4)
T.Mosa M.
Great service food was excellent. However I did not like the fact we waited 20 minutes without our food and without drinks not even fries to keep us busy.
(4)
Sean S.
I'm a Red Robin fan. Love that they have a rewards system. Their food is great for the most part... I've ordered To Go twice recently. And that really brought it down for me. Cons: - Was put on hold for 10 minutes to make an order. - The Lettuce in both of our burgers was soggy, old and of poor quality - Our Very Berry Cheesecakes had no Berry sauce... Very dry. - Small amount of fries Pros: - always on point with the side sauces Moral of the review: Don't order to go from this restaurant because they'll most likely prepare your meal half assed.
(2)
Robbie G.
We have fallen in love with Red Robin and this locations is one of our go-tos. Usually we sit at the bar, since it's self-seating and the service is quick and friendly. We can also watch all the action on both the TVs and the people watching. I've had everything from the Tavern Double to the Grilled Chicken Sandwich and not been disappointed. We usually share the small onion ring starter as well. Get the mud pie. Best. Dessert. Ever. This location also has a lot of shopping options so it makes for a good trip overall if you are looking to spend a little time eating and shopping.
(4)
Tigra C.
Red Robin offers vegan & vegetarian (yes, there's a difference) burgers, so they automatically get cool points from me. They are also knowledgable about the ingredients in their foods, so be it allergies or preferences, it's easy to find out what you can and/or cannot eat here. For example, the seasoning for the steak fries is NOT vegan-friendly, so ask for regular salt or no salt, if you're vegan. I like this location. Some of the managers will walk around and ask how your meal and service was; that's a great customer service gesture. Most of the waiters and waitresses are very friendly, attentive, & efficient. I've only run across a couple who could use an attitude adjustment or basic customer service training. The food is always good. There are so many options and ways to customize your burger. Being vegan, my food orders are always a bit complicated (no this, extra that, etc.), but they always get it right when I dine in. They put cheese on my vegan to-go order once, but I called, informed the manager, and it was swiftly rectified. On a side note, we came to this location for dinner on Super Bowl night and they allowed us to stay and watch the entire game. Even after we had finished eating they kept checking on us to see if we needed drink refills. I thought that was pretty awesome. Numerous large TVs throughout the restaurant, so wherever you're seated you'll have a good clear view of at least 2 TV screens. (Unless you're sitting outside on the patio.) It's generally clean in both the dining area & the restroom. Join their loyalty club and earn free burgers!
(4)
Addie S.
The bacon cheese burger with egg on it??? Royal burger it's called. It was sooooo good. Freckles lemonade was delicious! They have great pretzels too. Fun environment. The kids love it! Red Robin yum
(4)
Greg V.
SKYLER SKYLER SKYLER! He just turned this 1 star review into a 5 star review. Our server was not very helpful and he came and took over, changed everything. Great food, great service!
(5)
Stacy F.
Sitting at the bar is always a good decision at these locations. The bartenders always seem to be really nice and quick with their service. This location was no exception! Our server was extremely friendly and we felt welcome from the minute we sat down to the very end when we were walking out. I had my regular tavern double and he had the chicken sandwich. Both of them were tasty and made as requested. We shared a small onion ring starter, which was good until the very last onion ring, which tasted a little odd, probably was an outer piece of the onion and more bitter. Not the end of the world all things considered. The manager even stopped by to double check on how our meal was going and looked to be making her rounds to all the tables in the area. Overall: A Sit at the bar and get a Mud Pie at the end!
(4)
Milton K.
I thought my burger and fries and soda was a bit pricey at first, until I had 2 more giant sodas and a second helping of fries on the house!!! Long story short, if you love fries and soda, eat up because this is the place for you!
(4)
Rose L.
Being vegetarian, a burger joint is usually the last place I want to go for dinner. This Red Robin is in a shopping area and after a day of errand running my family and I decided to go in and eat since it was convenient. I figured I was going to end up with a salad and asking them to remove the meat, but was pleasantly surprised to find veggie burgers on the menu. And it was actually delicious! I've been to several other RRs and this is by far the nicest. The place is spotless, bright, and all the furniture is fun and new. We had a great server (I can't remember his name, but he had an edgy hair cut with lots of piercings) and the manager brought out food out and checked on us. It was worth taking the chance, I'd come back next time I'm in the area.
(4)
Cherry L.
I used to like RR but after trying it recently, it just doesn't seem as good. Had the holiday turkey burger and the patty was pretty awful. The turkey meat was that overly soft processed type meat. For over $10, I didn't think it was worth it Fatburger's turkey burger is cheaper and much more worth it. Bf prefers the $6 burger at Flemings at happy hour. I'd probably rate the food a 2 star but I know RR has such good customer service so hence the extra star.
(3)
Kathi G.
Ok we love this place been coming here for years. Well they just remodeled the place and it looks great came here a month ago food is still good. But the service is slowing down. Today dec 2 the service really was bad we waited to get seated about 10 mins and it took another 25 mins to get our food but overall it was good and service did come around. Food is always been good. I'll be back I'll give it 4 stars cause I like the place. But if the service doesn't come up. No matter how great the food is its not worth it coming back
Order everything well done. Today's beef selection almost killed my whole family. Good burger until it hits the small intestines.
(1)
Saul M.
Burger was good. Service was good. Would have given them 4 stars but don't have tabasco sauce! Smh.
(3)
Charles S.
Fries were cold, but they got me new ones. Bun on the bottom of my burger was soggy. My daughters spaghetti was dry and looked old. It has gone down in quality in my opinion
(3)
Janet S.
There were 7 of us for lunch, I had called ahead and a table was waiting for us. We had a great waitress and good service. The food, as always, was delicious. My burger and onion rings were the best. We all got something different and the meals all looked good. We stayed and talked, probably longer than we should have, and were not rushed out in any way. Very accomodating and we felt very welcome.
(5)
Jillian K.
Super fast! 8pm on a Friday night, we ordered and were starving. Burgers arrived in about 10 minutes! Ate too fast to take a photo, but the burgers were cooked perfectly. Waitress was pleasant and took care of our waters and bringing extra napkins. I got my burger lettuce wrapped...it was a lot of lettuce, I had to pull some of it off, but then it was like a free side salad, lol. Hubs got the one with the egg on it...can't go wrong! Solid burgers for sure.
(4)
U.S. A.
It's Red Robins.... pretty standard fare. I've been to this location before and plenty of others. The service is always good, usually very friendly. I'll be back again I'm sure, kids always love it.
(3)
Susan M.
This is a terrific Red Robin location. We came in on a Friday night and were pleased to be seated right away. Our waiter, Derek, was attentive, helpful and quick! He brought us french fries while waiting for our meals and that is always a plus! He got all of my quirky ordering items correct.........for which he gets extra points! I like mayo with my fries and I need a gluten free bun and need my food to be handled with clean new gloves and he took care of that. My chicken sandwich came out flavorful and not bland like it is at the Happy Valley location! So I will go to the Mayo location to get my mayo! HA! Seriously, we had a lot of picky eaters and he was amazing! Everyone we encountered was very nice and personable so as a National Chain goes.......this location is a keeper!
(4)
Co S.
The best service we have gotten in a long time. I had to ask the hostess to let our server know that we had been sitting at our table for 5 minutes with no attention and that we were trying to make it to the movies in an hour. The server came to out table immediately after that, took our order and offered us an appetizer on the house for keeping us waiting. 2 Apps came out immediately, then our food. He checked on us often and then when he brought our check, not only were our apps comped but 2 of the five meals were comped too. Outstanding customer service and we will definitely come back. Blue ribbon burger, the wings and the pretZel app were awesome.
(5)
Mark R.
I like this particular location. Close to the house. Always consistently good. Sign up and you get a free burger for B-day. Nice place to bring the kids. Can get a little noisy. Servers are always friendly and the food comes out rather fast. They also have chicken and fish on the menu. This is not a high end restaurant yet it is fun and tasty. Ask for their some of their different custom dipping sauces to jazz things up a bit.
(4)
R J.
Bartender/Server Extraordinaire Josie gave us excellent service. Beer was cold, burgers were hot and flavorful.
(5)
Jonathon A.
Normally i would avoid this place all together but a friend wanted to go. I hated every minute of it. Horrible service all the way from the hostess experience to getting final bill. They were all confused at hostess station and she had an attitude. Finally sat in bar and had about 5 different people trying to take care of the table, total chaos. Took forever to get food which was then cold, no one came back to ask if anything was wrong. Had to flag someone down to get extra fries which is supposed to be their big thing. I don't know how this place stays in business!
(1)
Ty B.
Food was ok. Same old same old. The biggest problem was the service. The last 2 times we visited this restaurant it has been horrible service. I do not plan on coming back anytime soon. 1.5 stars
(2)
mixxxx z.
Hostess Heather was AWESOME! Definitely the right position for her, discretion and great sense oif humor. Server -Brit was on top of her game, busy at lunchtime but didn't forget anything & was so sweet to boot. Delicious French dip, took half home & it was still tasty. Thanks for a great meal at a decent price.
(5)
Britney I.
We love to visit this place as a family for a quick, delicious burger and milkshake! The little princess definitely says Red Robin is her favorite restaurant. The servers are great here, and always accommodate our needs!
(4)
Jody K.
This place is great - and even better, you get a free meal on your birthday - which is what we did. It was the hubs birthday so we came in for his free birthday meal. The strawberry lemonade is so good - we order it every time. The strawberries in the glass are so sweet - I probably could eat them all day. I ordered the mushroom and swiss burger, medium rare. The husband ordered the bleu cheese burger, medium rare. They were both delicious - juicy and very flavorful. Our server was extremely nice and refilled our bottomless strawberry lemonades promptly. Their steak fries are also great and I love how they have the special seasoning for the fries already on the table.
(4)
L K.
Great fries & seasoning! I loved the blueberry shakes but they have discontinued it :( Other shakes are good too, but my favorite is out! My son & husband like the Burgers. Appetizers are not so good. All in all, nice family restaurant.
(3)
JQ L.
I have always loved red robin. I have been hooked ever since I was a little kid. The first burger I ever fell in love with here was the guacamole bacon burger. Then I found the royal burger. This was my favorite for years until they changed the recipe. I know they changed the egg and it tastes like the changed something else because even when I ask for it the "old way" it doesn't taste the same. Now I don't come back as often and have no desire for a burger even when I do come here because that turned me off so much. Hope they figure it out as they use to be the best.
(3)
Stephanie W.
I love their burgers and fries! My current favorite burger is the Tavern Burger. I love that they have never ending fries. Not the healthiest choice but great comfort food. The price is about average for a burger restaurant. I haven't been there for happy hour, but the menu/pricing looks good.
(4)
Eric M.
Ive, ben here a few times and it's always been OK the food is average and the service has always been good. I like how the bar area is for adults and they usually have a deal on drinks.
(3)
Debbie S.
Their jalapeno coins are yummy. Get the petite burger- it is a dollar cheaper and less calories. Its not on the menu but they know what it is.
(4)
S S.
Worst food, and worst service. Will never go back to Red Robin. Do not waste your time and money. It is horrible.
(1)
Marty F.
I will always 5 star Red Robins. Because this is my go-to place when I cant think of anywhere else to eat. - Great service - I always know what Im going to get - It's always good. - Awesome Iced Tea - Awesome decor on the walls - Sports on TV. - BOTTEMLESS french fries!!!!!! See? All the great qualities of a burger joint.
(5)
Mike P.
No offers after I checked in. Only negative thing I can say. Love the fries and turkey burger! Our waiter Curtis was on it too!
(4)
Caitlin C.
Red Robin is a pretty awesome place to go for any occasion. My California Chicken Burger was delicious! I also had a mint chocolate chip milky milkshake which was AHMAAAZING! Can't complain. The atmosphere was super retro and clean. I love how the walls are decorated with pictures. There were flat screen TVs...that was entertaining! This may sound weird, but the seats were super comfy. Our waiter was good. He was a good server but just a little bit unfriendly? Maybe he was just on an off day or something... My experience with Red Robin was overall great! I would recommend this to a friend! :)
(4)
Andrea G.
My family visited this place for my sons birthday and the staff was awesome. The waitress made us feel at home and made my son feel special for his birthday. The kids had so much fun that they keep asking to go back.
(5)
Leslie H.
This place is loud, obnoxious, and always crowded but that's good for us. We have two toddlers (who we try to teach good manners to) so if one has a meltdown it's not a big deal in this loud restaurant. They will bring out a free basket of fries and have balloons which keeps the kids happy. Sometimes you need a place for kids but you don't want to sacrifice the food. Red Robin is perfect for this! Their milkshakes, burgers, and salads are ALL extremely tastey. Their kids items are big enough for my girls to comfortably share as well. Highly reccomended for loud families!! Also the service has never been bad but hasn't been awesome either. We keep going back for the food though. Yum!
(4)
Precious L.
Waitress was awesome n I had the new chopped steak burger it was good n my bf had the royal red Robyn it was also good fries was awesome
(5)
Peter B.
Great service, and pretty good food. I think Zin Burger kills this place as far as quality goes, but I have to say I loved the attitude of the people working there, and the atmosphere was better than going to Chili's. The beer was also nice and cold, and they had a pretty good selection. I'll be back every so often.
(4)
JJ B.
Love the burgers and fries
(4)
Eric E.
If you are REALLY hungry... I mean like" I've been stranded in the Desert for 3 days hungry"... Go here and order THE MONSTER BURGER!!!!! They also have unlimited french fries, if you are into that gluttony sort of deal. They have some neat drinks, wraps, fantastic onion rings, and be sure and get some of that "Western Sauce" or whatever it is. This is a bad place for a diet!
(4)
Stacey H.
Food was yummy as usual. I love the fries, my mom and I usually split a burger if we're together which we did again. We had the Bacon Guacamole burger it's delicious as usual. The service leaves much to be desired. there were only about 6 tables the waitress was working yet she couldn't manage to remember what the three of us were drinking or keep them full. Also she dumped over a soda on the table next to us and didn't even apologize! Then only half whipped the booth (we suggested to the other diners they might want to finish wiping before they sat down, also told the waitress to move the poor women's purse considering what she did manage to whip went right into the purse.). All in all though the food is yummy and good for kids, we took our 9 month old who is always a gem in restaurants and there were several other kids there.
(3)
Chukki S.
Blue Ribbon burger is my favorite, but all their burgers are delicious. I love the bottomless fries they have. You can definitely get fat eating here. Last time I came here I was seated in a really bright spot of the restaurant which was annoying. But otherwise this a good Red Robin. Clean, newer buidling and good service.
(4)
Jill S.
Unlimited fries. Is there really anything to be said after this? OK, they are the thick cut steak fries. And never cold nor stale. Even when I get a take-out burger, they will give me a whole box of extra fries. Who doesn't love that? But the burgers are really good. Always hot, fresh, and well seasoned. I prefer to grab and go here, as it can get over run with kids, which, if you're not with your own, can be a PITA. I do agree with the other reviewers that being served a meal in a plastic red basket is a turn off. Can they swing a plate? You have to wash the baskets anyhow (DON'T YOU???).
(4)
Kat S.
We have been to this location several times and had great food. The fries are SUPER yum and my daughter loves the atmosphere. HOWEVER, the first time we visited this location, the waitress mysteriously LOST my credit card and I was ask to leave my phone number, that they would call me when it was found. The second time we visited our waitress could have cared less that we were sitting there. We waited 15 minutes for her to come to the table to get our drink order. :/ The food here is great, but the service SUCKS.
(2)
Tonia C.
This is BY FAR my favorite place to go with the family. When the waitress welcomes our table w a basket of fresh fries (she obviously saw two hungry kids) I knew I was going to love it! It's one of the very few places that I feel ok taking the kids to eat without worrying about making someone around us mad. When my infant was really small, she was entertained by the fans, tv, decorations, and balloons. Now both kids are entertained w the food, crayons, and fun drinks. Plus you can't beat the burgers and massive menu! I'll always be a huge fan of Red Robin, but this one is spotless, very friendly, and quick!
(5)
Kelly B.
I have a fiendish love/hate relationship with Red Robin. On one hand it's a obnoxious chain restaurant. The walls are covered with kitchy memorabilia and neon lights. The music is loud and unpleasant. There videogames in the lobby and balloons for the kids. It makes me feel like such a tool. But why do I go there? Why can't I turn away? Because they serve up the tastiest veggie burger I know. It comes on a big, toasted bun, piled with toppings, grilled to perfection and accompanied by an endless supply of thick, seasoned fries. I like Red Robin. There I said it.
(4)
Ann Marie K.
A friend of mine suggested we go here today before our movie. I was planning on suggesting another place, but she got their early and got a table DARN! I don't hate Red Robin...I think I avoid it because I am not a big fan of hamburgers. Seems like more of a place for straight guys and kids if you ask me, but my experience today wasn't to bad. Our waiter was really nice however I think that may have been a result of my push up bra. Ordered the Crispy Chicken Salad which also had hard boiled egg, bacon, and veggies and was very good. I'll probably get that again next time someone drags me here. Get it with that Italian dressing. Yummy! My friend ordered us onion rings as an appetizer I hate onions, but those were goood! Not my first choice but good crowd pleaser with more decent food than most chains.
(3)
Jenny K.
I just went to Red Robin a few months ago. When I walked in I realized WHY I had never been there. It's a family friendly joint - so you never know when little junior will start screaming or running through the aisles. Thankfully, that only happens about 20% of the time I'm there, probably because I'm there on weekdays for lunch. I have to admit though, they have consistently good food. Not creative, just basic stuff, but tasty. The salads in particular are really great (and I'm picky about lettuce and salad dressings). Plus they'll bring you fries for free - all ya have to do is ask :-) My co-workers won't let me stop going, but then again I don't fight them too hard.
(4)
C. S.
This is my favorite Red Robin. They have a tiny covered patio that I love to sit on and enjoy my crispy chicken-tender salad! My husband loves their burgers and their endless steak fries. The inside decor can be a bit garrish and there are usually screaming children so sit on the patio if there is room. You'll thank me later!
(3)
Tasia T.
Believe it or not, Red Robin's slogan says it all, "yum"! You can't really go wrong with anything off their menu from their tower of onion rings, to their burgers, to their milkshakes...never a bad food experience! I went to this location during lunch time and there wasn't a wait, yea!!! We got seated and served right away. The staff was friendly and efficient, especially with refilling of the beverages. Service was really quick and friendly. The restaurant AND their bathrooms are clean. I will definitely be back!
(4)
Greg M.
I have been going here for about three years now, maybe twice a month, mostly at lunch time. I do not know anyone that works here and have no affiliation with RR whatsoever. I do like their burgers and steak fries. On average, it takes 12 minutes from order to food delivery. On occasion they pre-cook burgers so yours may show up in as little as three minutes. Personally I would rather wait and get what I ordered. If I go by myself at lunch time and get water my average bill with tip runs around $14. If you call ahead and get carry-out it lowers the price but they sometimes dump the worst of their fries into carry out bags since you won't be there to complain. This place can get loud. Since so many parents these days do not train their children how to behave in public the large dining area tends to get loud because of the children. So if you are with a group of adults the best bet is to ask to sit in the bar area. I've had some really decent wait service here, and also had some pretty lousy service too. Their burgers have always been spot-on consistent but everything else is up for grabs here. Sometimes if the bar is busy you can get ignored for a while. The tip is the great equalizer so I never hold a grudge and always come back. By far, most of my trips here have been very nice. Lots of easy parking off Mayo blvd, be sure to always use the exit to the west with the traffic light or you could end up waiting for a long time for traffic to clear. This place is towards the east end of the complex just look for Chick-fil-a which is next door. Check the menu online and hours before you go. And if you get a burger with sauteed anything it tends to make the sandwich rather oily. I am an infrequent regular here because I live two blocks away. Like so many people, I find the food served in a basket to be a real turn-off. So I started picking mine up by the paper liner everything sits on and lifting it out of the basket onto the table. Viola, a paper plate! If you sign up for their Red Royalty card you must activate it online and link your email to the account. They will email you offers/ads, two to three a month. If you opt-out of the spam, this will cancel your Royalty card account. The bottom line for the card is to get one burger free after ten purchased. If you want, you can filter their domain to your trash and never see their spam. If I could summarize my many trips here into a short version: extremely consistent food, wildly inconsistent wait service ranging from bad to superb.
(4)
Stew K.
Great food, inside atmosphere is just too loud unless you have children which the noise probably won't bother you. "Banzi Burger" is killer and the other menu favorite of mine is the "Chicken Ensanada Platter" with ranch dressing, both are very filling. Milk shakes are also quite tastey. The loation is on 101 and Mayo so lunch and a movie on the weekend are great hand in hand.
(4)
Stephen C.
Solid. In and out in 45 minutes with a full stomach and not too much damage to the wallet. Nice staff and good service.
(3)
Lindsey B.
Red Robin is always a good place to go. The freckled lemonades keep us coming back. Any of the burgers are good, the onion rings, and the salads. My go to menu item is the Whiskey River BBQ Chicken Wrap. My husband and I like to split it (it comes cut in half) and with the bottomless (and delish) steak fries we can get in and out of there without dropping tons of cash. You can't go wrong with the Clucks & Fries either.
(4)
Elizabeth B.
This review is for the Scottsdale Red Robin, at Pima & Shea. Very disappointing visit. On a Sunday afternoon and I wanted to take my son to lunch while we watched some football. I had seen the commercials about their gourmet burgers, and decided to give them a try. While looking for a booth to sit in, we noticed that several televisions were not working and were unable to find a place to watch football, not a big deal. We finally found a booth and sat down. A member of the staff come over and told us that we were not able to sit in that particular booth, because it was too close to the bar! I couldn't believe it, it wasn't even close to the bar. It was about 20 feet from the bar, I thought they were kidding. She said we had to move to the only available table which was in a corner, next to the bathroom without a view of any television. I kept asking about other tables and booths, she kept telling me that they were too close to the bar area. I asked if we could sit outside, or was that too close to the bar, but she said that no tables were outside. I have never in my 50 years experienced a less desirable atmosphere to experience a meal. Unfortunately I will never get to experience the food at Red Robin. Not a friendly family environment at all.
(1)
Dana S.
Had lunch here the other day. My son's chocolate milk took awhile to be delivered, however our food was scrumptious! The bathrooms were very clean and it sounds crazy but my favorite faucets. Normal like your house ones and nice hot water!
(4)
Debbie S.
Their jalapeno coins are yummy. Get the petite burger- it is a dollar cheaper and less calories. Its not on the menu but they know what it is.
(4)
S S.
Worst food, and worst service. Will never go back to Red Robin. Do not waste your time and money. It is horrible.
(1)
Stephanie W.
I love their burgers and fries! My current favorite burger is the Tavern Burger. I love that they have never ending fries. Not the healthiest choice but great comfort food. The price is about average for a burger restaurant. I haven't been there for happy hour, but the menu/pricing looks good.
(4)
Eric M.
Ive, ben here a few times and it's always been OK the food is average and the service has always been good. I like how the bar area is for adults and they usually have a deal on drinks.
(3)
Marty F.
I will always 5 star Red Robins. Because this is my go-to place when I cant think of anywhere else to eat. - Great service - I always know what Im going to get - It's always good. - Awesome Iced Tea - Awesome decor on the walls - Sports on TV. - BOTTEMLESS french fries!!!!!! See? All the great qualities of a burger joint.
(5)
Mike P.
No offers after I checked in. Only negative thing I can say. Love the fries and turkey burger! Our waiter Curtis was on it too!
(4)
Caitlin C.
Red Robin is a pretty awesome place to go for any occasion. My California Chicken Burger was delicious! I also had a mint chocolate chip milky milkshake which was AHMAAAZING! Can't complain. The atmosphere was super retro and clean. I love how the walls are decorated with pictures. There were flat screen TVs...that was entertaining! This may sound weird, but the seats were super comfy. Our waiter was good. He was a good server but just a little bit unfriendly? Maybe he was just on an off day or something... My experience with Red Robin was overall great! I would recommend this to a friend! :)
(4)
Andrea G.
My family visited this place for my sons birthday and the staff was awesome. The waitress made us feel at home and made my son feel special for his birthday. The kids had so much fun that they keep asking to go back.
(5)
Leslie H.
This place is loud, obnoxious, and always crowded but that's good for us. We have two toddlers (who we try to teach good manners to) so if one has a meltdown it's not a big deal in this loud restaurant. They will bring out a free basket of fries and have balloons which keeps the kids happy. Sometimes you need a place for kids but you don't want to sacrifice the food. Red Robin is perfect for this! Their milkshakes, burgers, and salads are ALL extremely tastey. Their kids items are big enough for my girls to comfortably share as well. Highly reccomended for loud families!! Also the service has never been bad but hasn't been awesome either. We keep going back for the food though. Yum!
(4)
Precious L.
Waitress was awesome n I had the new chopped steak burger it was good n my bf had the royal red Robyn it was also good fries was awesome
(5)
Peter B.
Great service, and pretty good food. I think Zin Burger kills this place as far as quality goes, but I have to say I loved the attitude of the people working there, and the atmosphere was better than going to Chili's. The beer was also nice and cold, and they had a pretty good selection. I'll be back every so often.
(4)
JJ B.
Love the burgers and fries
(4)
Eric E.
If you are REALLY hungry... I mean like" I've been stranded in the Desert for 3 days hungry"... Go here and order THE MONSTER BURGER!!!!! They also have unlimited french fries, if you are into that gluttony sort of deal. They have some neat drinks, wraps, fantastic onion rings, and be sure and get some of that "Western Sauce" or whatever it is. This is a bad place for a diet!
(4)
Stacey H.
Food was yummy as usual. I love the fries, my mom and I usually split a burger if we're together which we did again. We had the Bacon Guacamole burger it's delicious as usual. The service leaves much to be desired. there were only about 6 tables the waitress was working yet she couldn't manage to remember what the three of us were drinking or keep them full. Also she dumped over a soda on the table next to us and didn't even apologize! Then only half whipped the booth (we suggested to the other diners they might want to finish wiping before they sat down, also told the waitress to move the poor women's purse considering what she did manage to whip went right into the purse.). All in all though the food is yummy and good for kids, we took our 9 month old who is always a gem in restaurants and there were several other kids there.
(3)
Chukki S.
Blue Ribbon burger is my favorite, but all their burgers are delicious. I love the bottomless fries they have. You can definitely get fat eating here. Last time I came here I was seated in a really bright spot of the restaurant which was annoying. But otherwise this a good Red Robin. Clean, newer buidling and good service.
(4)
Jill S.
Unlimited fries. Is there really anything to be said after this? OK, they are the thick cut steak fries. And never cold nor stale. Even when I get a take-out burger, they will give me a whole box of extra fries. Who doesn't love that? But the burgers are really good. Always hot, fresh, and well seasoned. I prefer to grab and go here, as it can get over run with kids, which, if you're not with your own, can be a PITA. I do agree with the other reviewers that being served a meal in a plastic red basket is a turn off. Can they swing a plate? You have to wash the baskets anyhow (DON'T YOU???).
(4)
Kat S.
We have been to this location several times and had great food. The fries are SUPER yum and my daughter loves the atmosphere. HOWEVER, the first time we visited this location, the waitress mysteriously LOST my credit card and I was ask to leave my phone number, that they would call me when it was found. The second time we visited our waitress could have cared less that we were sitting there. We waited 15 minutes for her to come to the table to get our drink order. :/ The food here is great, but the service SUCKS.
(2)
Tonia C.
This is BY FAR my favorite place to go with the family. When the waitress welcomes our table w a basket of fresh fries (she obviously saw two hungry kids) I knew I was going to love it! It's one of the very few places that I feel ok taking the kids to eat without worrying about making someone around us mad. When my infant was really small, she was entertained by the fans, tv, decorations, and balloons. Now both kids are entertained w the food, crayons, and fun drinks. Plus you can't beat the burgers and massive menu! I'll always be a huge fan of Red Robin, but this one is spotless, very friendly, and quick!
(5)
Kelly B.
I have a fiendish love/hate relationship with Red Robin. On one hand it's a obnoxious chain restaurant. The walls are covered with kitchy memorabilia and neon lights. The music is loud and unpleasant. There videogames in the lobby and balloons for the kids. It makes me feel like such a tool. But why do I go there? Why can't I turn away? Because they serve up the tastiest veggie burger I know. It comes on a big, toasted bun, piled with toppings, grilled to perfection and accompanied by an endless supply of thick, seasoned fries. I like Red Robin. There I said it.
(4)
Ann Marie K.
A friend of mine suggested we go here today before our movie. I was planning on suggesting another place, but she got their early and got a table DARN! I don't hate Red Robin...I think I avoid it because I am not a big fan of hamburgers. Seems like more of a place for straight guys and kids if you ask me, but my experience today wasn't to bad. Our waiter was really nice however I think that may have been a result of my push up bra. Ordered the Crispy Chicken Salad which also had hard boiled egg, bacon, and veggies and was very good. I'll probably get that again next time someone drags me here. Get it with that Italian dressing. Yummy! My friend ordered us onion rings as an appetizer I hate onions, but those were goood! Not my first choice but good crowd pleaser with more decent food than most chains.
(3)
Jenny K.
I just went to Red Robin a few months ago. When I walked in I realized WHY I had never been there. It's a family friendly joint - so you never know when little junior will start screaming or running through the aisles. Thankfully, that only happens about 20% of the time I'm there, probably because I'm there on weekdays for lunch. I have to admit though, they have consistently good food. Not creative, just basic stuff, but tasty. The salads in particular are really great (and I'm picky about lettuce and salad dressings). Plus they'll bring you fries for free - all ya have to do is ask :-) My co-workers won't let me stop going, but then again I don't fight them too hard.
(4)
C. S.
This is my favorite Red Robin. They have a tiny covered patio that I love to sit on and enjoy my crispy chicken-tender salad! My husband loves their burgers and their endless steak fries. The inside decor can be a bit garrish and there are usually screaming children so sit on the patio if there is room. You'll thank me later!
(3)
JQ L.
I have always loved red robin. I have been hooked ever since I was a little kid. The first burger I ever fell in love with here was the guacamole bacon burger. Then I found the royal burger. This was my favorite for years until they changed the recipe. I know they changed the egg and it tastes like the changed something else because even when I ask for it the "old way" it doesn't taste the same. Now I don't come back as often and have no desire for a burger even when I do come here because that turned me off so much. Hope they figure it out as they use to be the best.
(3)
Christopher G.
Nothing special. Got the Bleu Ribbon burger and Short Stack of Onion Rings. The burger was cooked properly as requested (medium) and was juicy. However it was a bit messy due to multiple sauces on this particular option - it's to be expected. The burger's own juices combined with the sauces did make the bun soggy as you ate it. The onion rings were run-of-the-mill like you get from frozen section in grocery store - not much of serving considering $5. Overall it was okay food. But for the price and the time it took to get just a burger and onion rings (20 minutes), I can just go a few hundred feet away to Outback and get a 9oz. steak and shrimp with 2 sides, along with bread in same amount of time and basically same price.
(3)
Renee W.
To be honest, I am not a burger eater ... instead a grass eater (ppl called it salad sometime). So I cannot really compare it to other sit-down burger place. But you know, once in a blue moon, you do crave for some grease and beefy meat patty ... hence, I landed in Red Robin. I must admit that this place is quite good. The burger actually tastes much better than what I remember from way back when I last ate one. Ordered the mushroom burger and the guacamole burger with bacon, with sweet potato fries (this is my weakness of all) and the onion rings.... ohh they are good. Though the patty could be juicier, but I will say it definitely well worth the price and very good place for burger. Guys/gals, forget about McBurger, and JackBurger ... this place is just couple dollars more but taste oh that much better. Will go back when the blue moon come again :)
(4)
Brad S.
It's burgers in plastic baskets. Enough said. If you ever take your girlfriend here dont ever expect to get married. Ever. It's a kids place. Expect to hear bitchy little kids all night.
(2)
Patricia B.
Britni was our server and she did a great job. There was a small issue with one of the items we ordered and she took care of it right away. I had special dietary needs and they were very accommodating. I appreciate that in restaurants. This place is kind of loud for my taste, but I keep forgetting until I am back, lol. PS - If you go here often (or even if not that often) I would recommend you get into their rewards program, I think it is decent.
(4)
Christophe D.
Have to stop for the night in Phoenix due to airline delay Very few choices as far as dining goes near the airport. Red Robin was one of the choices. The ribs were very good, the Hamburgers we're good, the salad bar was quite poor and too commercial. The service was excellent! the biggest problem we had was the foul odor coming from the bar!!!
(3)
Doug T.
I haven't been to Red Robin for a really long time and we decided to give it a try tonight. I guess I would describe this place as a family friendly burger joint. A lot different from Paradise Valley Burger Company, Hop Doddy, and Zin Burger. All are gourmet burgers but RR is a family friendly with lots of bright colors, always kids and I guess reasonable prices. Our server was pretty good in greeting us, getting our drinks, and taking our order. Not bad. I ordered the Smoke & Pepper Burger. Nice thick juicy burger with bacon, cheddar cheese, lettuce, pickles with a nice BBQ ketchup. Not bad. I thought that it was pretty good with a little kick to it. Also, comes with steak fries. They give you a little bit of fries but then again they have bottomless fries. You just have to ask for more. My wife ordered the fish & chips. It came with four good sized pieces of fish. And nice portion of steak fries. The fish was moist and tender. Tasted pretty good and filled my wife. As for my son, he ordered the Whiskey River BBQ chicken salad. Chicken and avocado in the salad over a BBQ salad dressing. He had to ask for more BBQ dressing but he loved it. Ate it all. So must have been good cause he such a picky eater. So good food, decent service (not great but not bad either cause I had to ask for refills), and a very interesting ambiance. It's very loud. Not super fun but family loud atmosphere. Young and old. So I enjoyed it. Like I said if your looking for a different atmosphere from the other burger joints then this is the place for you. Plus it looks like they have good desserts even though I didn't try them. Enjoy.
(4)
T.Mosa M.
Great service food was excellent. However I did not like the fact we waited 20 minutes without our food and without drinks not even fries to keep us busy.
(4)
Sean S.
I'm a Red Robin fan. Love that they have a rewards system. Their food is great for the most part... I've ordered To Go twice recently. And that really brought it down for me. Cons: - Was put on hold for 10 minutes to make an order. - The Lettuce in both of our burgers was soggy, old and of poor quality - Our Very Berry Cheesecakes had no Berry sauce... Very dry. - Small amount of fries Pros: - always on point with the side sauces Moral of the review: Don't order to go from this restaurant because they'll most likely prepare your meal half assed.
(2)
Ed Z.
I like hot food - my favorite burger is the "Burnin' Love" burger. It packs a good kick! The food has always been great, including the fries. Service has always been friendly and competent. On a busy night, you might have to wait, and it takes longer for your order to be taken, but thats not out of the ordinary. Parking is never a problem. Its popular with kids, my niece loved going to a Red Robin before or after a movie. With that it mind, keep in mind that at times it can be loud. One of my favorite places to grab a casual burger and cocktail.
(4)
Robbie G.
We have fallen in love with Red Robin and this locations is one of our go-tos. Usually we sit at the bar, since it's self-seating and the service is quick and friendly. We can also watch all the action on both the TVs and the people watching. I've had everything from the Tavern Double to the Grilled Chicken Sandwich and not been disappointed. We usually share the small onion ring starter as well. Get the mud pie. Best. Dessert. Ever. This location also has a lot of shopping options so it makes for a good trip overall if you are looking to spend a little time eating and shopping.
(4)
Rose L.
Being vegetarian, a burger joint is usually the last place I want to go for dinner. This Red Robin is in a shopping area and after a day of errand running my family and I decided to go in and eat since it was convenient. I figured I was going to end up with a salad and asking them to remove the meat, but was pleasantly surprised to find veggie burgers on the menu. And it was actually delicious! I've been to several other RRs and this is by far the nicest. The place is spotless, bright, and all the furniture is fun and new. We had a great server (I can't remember his name, but he had an edgy hair cut with lots of piercings) and the manager brought out food out and checked on us. It was worth taking the chance, I'd come back next time I'm in the area.
(4)
Tigra C.
Red Robin offers vegan & vegetarian (yes, there's a difference) burgers, so they automatically get cool points from me. They are also knowledgable about the ingredients in their foods, so be it allergies or preferences, it's easy to find out what you can and/or cannot eat here. For example, the seasoning for the steak fries is NOT vegan-friendly, so ask for regular salt or no salt, if you're vegan. I like this location. Some of the managers will walk around and ask how your meal and service was; that's a great customer service gesture. Most of the waiters and waitresses are very friendly, attentive, & efficient. I've only run across a couple who could use an attitude adjustment or basic customer service training. The food is always good. There are so many options and ways to customize your burger. Being vegan, my food orders are always a bit complicated (no this, extra that, etc.), but they always get it right when I dine in. They put cheese on my vegan to-go order once, but I called, informed the manager, and it was swiftly rectified. On a side note, we came to this location for dinner on Super Bowl night and they allowed us to stay and watch the entire game. Even after we had finished eating they kept checking on us to see if we needed drink refills. I thought that was pretty awesome. Numerous large TVs throughout the restaurant, so wherever you're seated you'll have a good clear view of at least 2 TV screens. (Unless you're sitting outside on the patio.) It's generally clean in both the dining area & the restroom. Join their loyalty club and earn free burgers!
(4)
Addie S.
The bacon cheese burger with egg on it??? Royal burger it's called. It was sooooo good. Freckles lemonade was delicious! They have great pretzels too. Fun environment. The kids love it! Red Robin yum
(4)
Greg V.
SKYLER SKYLER SKYLER! He just turned this 1 star review into a 5 star review. Our server was not very helpful and he came and took over, changed everything. Great food, great service!
(5)
Stacy F.
Sitting at the bar is always a good decision at these locations. The bartenders always seem to be really nice and quick with their service. This location was no exception! Our server was extremely friendly and we felt welcome from the minute we sat down to the very end when we were walking out. I had my regular tavern double and he had the chicken sandwich. Both of them were tasty and made as requested. We shared a small onion ring starter, which was good until the very last onion ring, which tasted a little odd, probably was an outer piece of the onion and more bitter. Not the end of the world all things considered. The manager even stopped by to double check on how our meal was going and looked to be making her rounds to all the tables in the area. Overall: A Sit at the bar and get a Mud Pie at the end!
(4)
Milton K.
I thought my burger and fries and soda was a bit pricey at first, until I had 2 more giant sodas and a second helping of fries on the house!!! Long story short, if you love fries and soda, eat up because this is the place for you!
(4)
Cherry L.
I used to like RR but after trying it recently, it just doesn't seem as good. Had the holiday turkey burger and the patty was pretty awful. The turkey meat was that overly soft processed type meat. For over $10, I didn't think it was worth it Fatburger's turkey burger is cheaper and much more worth it. Bf prefers the $6 burger at Flemings at happy hour. I'd probably rate the food a 2 star but I know RR has such good customer service so hence the extra star.
(3)
Kathi G.
Ok we love this place been coming here for years. Well they just remodeled the place and it looks great came here a month ago food is still good. But the service is slowing down. Today dec 2 the service really was bad we waited to get seated about 10 mins and it took another 25 mins to get our food but overall it was good and service did come around. Food is always been good. I'll be back I'll give it 4 stars cause I like the place. But if the service doesn't come up. No matter how great the food is its not worth it coming back
Order everything well done. Today's beef selection almost killed my whole family. Good burger until it hits the small intestines.
(1)
Saul M.
Burger was good. Service was good. Would have given them 4 stars but don't have tabasco sauce! Smh.
(3)
Charles S.
Fries were cold, but they got me new ones. Bun on the bottom of my burger was soggy. My daughters spaghetti was dry and looked old. It has gone down in quality in my opinion
(3)
Susan M.
This is a terrific Red Robin location. We came in on a Friday night and were pleased to be seated right away. Our waiter, Derek, was attentive, helpful and quick! He brought us french fries while waiting for our meals and that is always a plus! He got all of my quirky ordering items correct.........for which he gets extra points! I like mayo with my fries and I need a gluten free bun and need my food to be handled with clean new gloves and he took care of that. My chicken sandwich came out flavorful and not bland like it is at the Happy Valley location! So I will go to the Mayo location to get my mayo! HA! Seriously, we had a lot of picky eaters and he was amazing! Everyone we encountered was very nice and personable so as a National Chain goes.......this location is a keeper!
(4)
Co S.
The best service we have gotten in a long time. I had to ask the hostess to let our server know that we had been sitting at our table for 5 minutes with no attention and that we were trying to make it to the movies in an hour. The server came to out table immediately after that, took our order and offered us an appetizer on the house for keeping us waiting. 2 Apps came out immediately, then our food. He checked on us often and then when he brought our check, not only were our apps comped but 2 of the five meals were comped too. Outstanding customer service and we will definitely come back. Blue ribbon burger, the wings and the pretZel app were awesome.
(5)
Janet S.
There were 7 of us for lunch, I had called ahead and a table was waiting for us. We had a great waitress and good service. The food, as always, was delicious. My burger and onion rings were the best. We all got something different and the meals all looked good. We stayed and talked, probably longer than we should have, and were not rushed out in any way. Very accomodating and we felt very welcome.
(5)
Jillian K.
Super fast! 8pm on a Friday night, we ordered and were starving. Burgers arrived in about 10 minutes! Ate too fast to take a photo, but the burgers were cooked perfectly. Waitress was pleasant and took care of our waters and bringing extra napkins. I got my burger lettuce wrapped...it was a lot of lettuce, I had to pull some of it off, but then it was like a free side salad, lol. Hubs got the one with the egg on it...can't go wrong! Solid burgers for sure.
(4)
U.S. A.
It's Red Robins.... pretty standard fare. I've been to this location before and plenty of others. The service is always good, usually very friendly. I'll be back again I'm sure, kids always love it.
(3)
Mark R.
I like this particular location. Close to the house. Always consistently good. Sign up and you get a free burger for B-day. Nice place to bring the kids. Can get a little noisy. Servers are always friendly and the food comes out rather fast. They also have chicken and fish on the menu. This is not a high end restaurant yet it is fun and tasty. Ask for their some of their different custom dipping sauces to jazz things up a bit.
(4)
R J.
Bartender/Server Extraordinaire Josie gave us excellent service. Beer was cold, burgers were hot and flavorful.
(5)
Jonathon A.
Normally i would avoid this place all together but a friend wanted to go. I hated every minute of it. Horrible service all the way from the hostess experience to getting final bill. They were all confused at hostess station and she had an attitude. Finally sat in bar and had about 5 different people trying to take care of the table, total chaos. Took forever to get food which was then cold, no one came back to ask if anything was wrong. Had to flag someone down to get extra fries which is supposed to be their big thing. I don't know how this place stays in business!
(1)
Ty B.
Food was ok. Same old same old. The biggest problem was the service. The last 2 times we visited this restaurant it has been horrible service. I do not plan on coming back anytime soon. 1.5 stars
(2)
mixxxx z.
Hostess Heather was AWESOME! Definitely the right position for her, discretion and great sense oif humor. Server -Brit was on top of her game, busy at lunchtime but didn't forget anything & was so sweet to boot. Delicious French dip, took half home & it was still tasty. Thanks for a great meal at a decent price.
(5)
Britney I.
We love to visit this place as a family for a quick, delicious burger and milkshake! The little princess definitely says Red Robin is her favorite restaurant. The servers are great here, and always accommodate our needs!
(4)
Jody K.
This place is great - and even better, you get a free meal on your birthday - which is what we did. It was the hubs birthday so we came in for his free birthday meal. The strawberry lemonade is so good - we order it every time. The strawberries in the glass are so sweet - I probably could eat them all day. I ordered the mushroom and swiss burger, medium rare. The husband ordered the bleu cheese burger, medium rare. They were both delicious - juicy and very flavorful. Our server was extremely nice and refilled our bottomless strawberry lemonades promptly. Their steak fries are also great and I love how they have the special seasoning for the fries already on the table.
(4)
L K.
Great fries & seasoning! I loved the blueberry shakes but they have discontinued it :( Other shakes are good too, but my favorite is out! My son & husband like the Burgers. Appetizers are not so good. All in all, nice family restaurant.
(3)
Teri S.
Took my boys and their 2 friends...4 kids and just a mom! Bottomless delicious steak fries, best burgers and reasonable price for all 5 of us! Great kid friendly atmosphere and menu! Num!!
(5)
Ebony K.
You gotta love free stuff!! So in continuance of my birthday freebies, I headed to Red Robin, where I had a coupon for a free gourmet burger. I had the pleasure of being served by Miss Bonlie and I have to give her a huge thank you for spoiling me today. You rock girly! So after having Miss Bonlie patiently wait for me to decide which burger I would like, I decided on the Santa Fe burger which omg was amazing! So amazing that I ended up bringing half of it home because it was MASSIVE!!! My goodness. It had guacamole, fire roasted poblano peppers, yummy for my tummy sauteed onions, tortilla strips, pepper jack cheese, and chipotle mayo. Yup there was even lettuce in there somewhere too, But it gets even better, after not being able to take another bite and packing up my leftovers, Miss Bonlie brings out a free hot fudge sundae for my birthday too. Now yes they do that for everyone if you tell them its your birthday but man, I must admit, I felt pretty freakin special. Oh and I forgot to mention, I was dining alone :) So I got to people watch while people watched me. Pretty entertaining to say the least. So Red Robin gets a major hats off for filling up my tummy with the yummy goodness of a great burger, all you can eat steak fries, and a hot fudge sundae to top it all off. This is one happy woman!
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Drive-Thru : No Caters : No
Burger or Hamburger is savored as the most desired fast food meal in the United States. A hamburger is basically a sandwich prepared by stuffing ground meat patty, generally beef, between two slices of a bun cut in half. Hamburger is also famous for its seasoning. Most popular condiments used in hamburgers in the United States are mustard, mayonnaise, and ketchup. Besides ground meat patty, hamburgers are also stuffed with lettuce, onions, tomato slices, pickles, and cheese.
Hamburgers are also categorized into two types in the United States. Fast food hamburger and individual hamburgers served at restaurants are two basic types of burgers served in the United States. The individual hamburgers served at restaurants are prepared using everything including lettuce, onion, tomato, and sliced pickles as well as melted cheese on the patty or crumbled on top. American restaurants also serve veggie burgers for those who don't relish meat. Cheeseburgers are also hot favorite in the United States.
McDonalds is the most popular fast food burger restaurant serving different types of burgers in the United States. On the other hand, there are several restaurants such as Burger King are famous for serving the best hamburgers in the United States. Most burger restaurants in the United States often serve hamburgers with French fries and other condiments. If you have a liking for burgers in the United States, then you won't be disappointed. You can easily find the best burger restaurants in your city on our Restaurants Listings directory. Check the reviews and ratings of the top burger restaurants and savor yourself with the best hamburger in the city.
Tigra C.
Red Robin offers vegan & vegetarian (yes, there's a difference) burgers, so they automatically get cool points from me. They are also knowledgable about the ingredients in their foods, so be it allergies or preferences, it's easy to find out what you can and/or cannot eat here. For example, the seasoning for the steak fries is NOT vegan-friendly, so ask for regular salt or no salt, if you're vegan. I like this location. Some of the managers will walk around and ask how your meal and service was; that's a great customer service gesture. Most of the waiters and waitresses are very friendly, attentive, & efficient. I've only run across a couple who could use an attitude adjustment or basic customer service training. The food is always good. There are so many options and ways to customize your burger. Being vegan, my food orders are always a bit complicated (no this, extra that, etc.), but they always get it right when I dine in. They put cheese on my vegan to-go order once, but I called, informed the manager, and it was swiftly rectified. On a side note, we came to this location for dinner on Super Bowl night and they allowed us to stay and watch the entire game. Even after we had finished eating they kept checking on us to see if we needed drink refills. I thought that was pretty awesome. Numerous large TVs throughout the restaurant, so wherever you're seated you'll have a good clear view of at least 2 TV screens. (Unless you're sitting outside on the patio.) It's generally clean in both the dining area & the restroom. Join their loyalty club and earn free burgers!
(4)Addie S.
The bacon cheese burger with egg on it??? Royal burger it's called. It was sooooo good. Freckles lemonade was delicious! They have great pretzels too. Fun environment. The kids love it! Red Robin yum
(4)Greg V.
SKYLER SKYLER SKYLER! He just turned this 1 star review into a 5 star review. Our server was not very helpful and he came and took over, changed everything. Great food, great service!
(5)Stacy F.
Sitting at the bar is always a good decision at these locations. The bartenders always seem to be really nice and quick with their service. This location was no exception! Our server was extremely friendly and we felt welcome from the minute we sat down to the very end when we were walking out. I had my regular tavern double and he had the chicken sandwich. Both of them were tasty and made as requested. We shared a small onion ring starter, which was good until the very last onion ring, which tasted a little odd, probably was an outer piece of the onion and more bitter. Not the end of the world all things considered. The manager even stopped by to double check on how our meal was going and looked to be making her rounds to all the tables in the area. Overall: A Sit at the bar and get a Mud Pie at the end!
(4)Milton K.
I thought my burger and fries and soda was a bit pricey at first, until I had 2 more giant sodas and a second helping of fries on the house!!! Long story short, if you love fries and soda, eat up because this is the place for you!
(4)Patricia B.
Britni was our server and she did a great job. There was a small issue with one of the items we ordered and she took care of it right away. I had special dietary needs and they were very accommodating. I appreciate that in restaurants. This place is kind of loud for my taste, but I keep forgetting until I am back, lol. PS - If you go here often (or even if not that often) I would recommend you get into their rewards program, I think it is decent.
(4)Christophe D.
Have to stop for the night in Phoenix due to airline delay Very few choices as far as dining goes near the airport. Red Robin was one of the choices. The ribs were very good, the Hamburgers we're good, the salad bar was quite poor and too commercial. The service was excellent! the biggest problem we had was the foul odor coming from the bar!!!
(3)Doug T.
I haven't been to Red Robin for a really long time and we decided to give it a try tonight. I guess I would describe this place as a family friendly burger joint. A lot different from Paradise Valley Burger Company, Hop Doddy, and Zin Burger. All are gourmet burgers but RR is a family friendly with lots of bright colors, always kids and I guess reasonable prices. Our server was pretty good in greeting us, getting our drinks, and taking our order. Not bad. I ordered the Smoke & Pepper Burger. Nice thick juicy burger with bacon, cheddar cheese, lettuce, pickles with a nice BBQ ketchup. Not bad. I thought that it was pretty good with a little kick to it. Also, comes with steak fries. They give you a little bit of fries but then again they have bottomless fries. You just have to ask for more. My wife ordered the fish & chips. It came with four good sized pieces of fish. And nice portion of steak fries. The fish was moist and tender. Tasted pretty good and filled my wife. As for my son, he ordered the Whiskey River BBQ chicken salad. Chicken and avocado in the salad over a BBQ salad dressing. He had to ask for more BBQ dressing but he loved it. Ate it all. So must have been good cause he such a picky eater. So good food, decent service (not great but not bad either cause I had to ask for refills), and a very interesting ambiance. It's very loud. Not super fun but family loud atmosphere. Young and old. So I enjoyed it. Like I said if your looking for a different atmosphere from the other burger joints then this is the place for you. Plus it looks like they have good desserts even though I didn't try them. Enjoy.
(4)Sean S.
I'm a Red Robin fan. Love that they have a rewards system. Their food is great for the most part... I've ordered To Go twice recently. And that really brought it down for me. Cons: - Was put on hold for 10 minutes to make an order. - The Lettuce in both of our burgers was soggy, old and of poor quality - Our Very Berry Cheesecakes had no Berry sauce... Very dry. - Small amount of fries Pros: - always on point with the side sauces Moral of the review: Don't order to go from this restaurant because they'll most likely prepare your meal half assed.
(2)Ed Z.
I like hot food - my favorite burger is the "Burnin' Love" burger. It packs a good kick! The food has always been great, including the fries. Service has always been friendly and competent. On a busy night, you might have to wait, and it takes longer for your order to be taken, but thats not out of the ordinary. Parking is never a problem. Its popular with kids, my niece loved going to a Red Robin before or after a movie. With that it mind, keep in mind that at times it can be loud. One of my favorite places to grab a casual burger and cocktail.
(4)T.Mosa M.
Great service food was excellent. However I did not like the fact we waited 20 minutes without our food and without drinks not even fries to keep us busy.
(4)Robbie G.
We have fallen in love with Red Robin and this locations is one of our go-tos. Usually we sit at the bar, since it's self-seating and the service is quick and friendly. We can also watch all the action on both the TVs and the people watching. I've had everything from the Tavern Double to the Grilled Chicken Sandwich and not been disappointed. We usually share the small onion ring starter as well. Get the mud pie. Best. Dessert. Ever. This location also has a lot of shopping options so it makes for a good trip overall if you are looking to spend a little time eating and shopping.
(4)Rose L.
Being vegetarian, a burger joint is usually the last place I want to go for dinner. This Red Robin is in a shopping area and after a day of errand running my family and I decided to go in and eat since it was convenient. I figured I was going to end up with a salad and asking them to remove the meat, but was pleasantly surprised to find veggie burgers on the menu. And it was actually delicious! I've been to several other RRs and this is by far the nicest. The place is spotless, bright, and all the furniture is fun and new. We had a great server (I can't remember his name, but he had an edgy hair cut with lots of piercings) and the manager brought out food out and checked on us. It was worth taking the chance, I'd come back next time I'm in the area.
(4)Cherry L.
I used to like RR but after trying it recently, it just doesn't seem as good. Had the holiday turkey burger and the patty was pretty awful. The turkey meat was that overly soft processed type meat. For over $10, I didn't think it was worth it Fatburger's turkey burger is cheaper and much more worth it. Bf prefers the $6 burger at Flemings at happy hour. I'd probably rate the food a 2 star but I know RR has such good customer service so hence the extra star.
(3)Kelly B.
I have a fiendish love/hate relationship with Red Robin. On one hand it's a obnoxious chain restaurant. The walls are covered with kitchy memorabilia and neon lights. The music is loud and unpleasant. There videogames in the lobby and balloons for the kids. It makes me feel like such a tool. But why do I go there? Why can't I turn away? Because they serve up the tastiest veggie burger I know. It comes on a big, toasted bun, piled with toppings, grilled to perfection and accompanied by an endless supply of thick, seasoned fries. I like Red Robin. There I said it.
(4)Ann Marie K.
A friend of mine suggested we go here today before our movie. I was planning on suggesting another place, but she got their early and got a table DARN! I don't hate Red Robin...I think I avoid it because I am not a big fan of hamburgers. Seems like more of a place for straight guys and kids if you ask me, but my experience today wasn't to bad. Our waiter was really nice however I think that may have been a result of my push up bra. Ordered the Crispy Chicken Salad which also had hard boiled egg, bacon, and veggies and was very good. I'll probably get that again next time someone drags me here. Get it with that Italian dressing. Yummy! My friend ordered us onion rings as an appetizer I hate onions, but those were goood! Not my first choice but good crowd pleaser with more decent food than most chains.
(3)Jenny K.
I just went to Red Robin a few months ago. When I walked in I realized WHY I had never been there. It's a family friendly joint - so you never know when little junior will start screaming or running through the aisles. Thankfully, that only happens about 20% of the time I'm there, probably because I'm there on weekdays for lunch. I have to admit though, they have consistently good food. Not creative, just basic stuff, but tasty. The salads in particular are really great (and I'm picky about lettuce and salad dressings). Plus they'll bring you fries for free - all ya have to do is ask :-) My co-workers won't let me stop going, but then again I don't fight them too hard.
(4)C. S.
This is my favorite Red Robin. They have a tiny covered patio that I love to sit on and enjoy my crispy chicken-tender salad! My husband loves their burgers and their endless steak fries. The inside decor can be a bit garrish and there are usually screaming children so sit on the patio if there is room. You'll thank me later!
(3)L K.
Great fries & seasoning! I loved the blueberry shakes but they have discontinued it :( Other shakes are good too, but my favorite is out! My son & husband like the Burgers. Appetizers are not so good. All in all, nice family restaurant.
(3)JQ L.
I have always loved red robin. I have been hooked ever since I was a little kid. The first burger I ever fell in love with here was the guacamole bacon burger. Then I found the royal burger. This was my favorite for years until they changed the recipe. I know they changed the egg and it tastes like the changed something else because even when I ask for it the "old way" it doesn't taste the same. Now I don't come back as often and have no desire for a burger even when I do come here because that turned me off so much. Hope they figure it out as they use to be the best.
(3)Christopher G.
Nothing special. Got the Bleu Ribbon burger and Short Stack of Onion Rings. The burger was cooked properly as requested (medium) and was juicy. However it was a bit messy due to multiple sauces on this particular option - it's to be expected. The burger's own juices combined with the sauces did make the bun soggy as you ate it. The onion rings were run-of-the-mill like you get from frozen section in grocery store - not much of serving considering $5. Overall it was okay food. But for the price and the time it took to get just a burger and onion rings (20 minutes), I can just go a few hundred feet away to Outback and get a 9oz. steak and shrimp with 2 sides, along with bread in same amount of time and basically same price.
(3)Kathi G.
Ok we love this place been coming here for years. Well they just remodeled the place and it looks great came here a month ago food is still good. But the service is slowing down. Today dec 2 the service really was bad we waited to get seated about 10 mins and it took another 25 mins to get our food but overall it was good and service did come around. Food is always been good. I'll be back I'll give it 4 stars cause I like the place. But if the service doesn't come up. No matter how great the food is its not worth it coming back
(4)John S.
It's really sad and bad when you save your money and are looking to go out for a great burger and are so disappointed. That's this joint! I ordered the mushroom burger. What I got was a sub-standard burger with CANNED mushrooms. Red Robin can't even give the customer fresh cut sautéed mushrooms. That's pathetic. I got slimy canned mushrooms. It'll be a long time before I go to a Red Robin again for a hamburger. Terrible food, my server was nice but it takes more than a good server for customers to come back.
(1)Mike W.
Order everything well done. Today's beef selection almost killed my whole family. Good burger until it hits the small intestines.
(1)Mark R.
I like this particular location. Close to the house. Always consistently good. Sign up and you get a free burger for B-day. Nice place to bring the kids. Can get a little noisy. Servers are always friendly and the food comes out rather fast. They also have chicken and fish on the menu. This is not a high end restaurant yet it is fun and tasty. Ask for their some of their different custom dipping sauces to jazz things up a bit.
(4)R J.
Bartender/Server Extraordinaire Josie gave us excellent service. Beer was cold, burgers were hot and flavorful.
(5)Jonathon A.
Normally i would avoid this place all together but a friend wanted to go. I hated every minute of it. Horrible service all the way from the hostess experience to getting final bill. They were all confused at hostess station and she had an attitude. Finally sat in bar and had about 5 different people trying to take care of the table, total chaos. Took forever to get food which was then cold, no one came back to ask if anything was wrong. Had to flag someone down to get extra fries which is supposed to be their big thing. I don't know how this place stays in business!
(1)Ty B.
Food was ok. Same old same old. The biggest problem was the service. The last 2 times we visited this restaurant it has been horrible service. I do not plan on coming back anytime soon. 1.5 stars
(2)mixxxx z.
Hostess Heather was AWESOME! Definitely the right position for her, discretion and great sense oif humor. Server -Brit was on top of her game, busy at lunchtime but didn't forget anything & was so sweet to boot. Delicious French dip, took half home & it was still tasty. Thanks for a great meal at a decent price.
(5)Britney I.
We love to visit this place as a family for a quick, delicious burger and milkshake! The little princess definitely says Red Robin is her favorite restaurant. The servers are great here, and always accommodate our needs!
(4)Jody K.
This place is great - and even better, you get a free meal on your birthday - which is what we did. It was the hubs birthday so we came in for his free birthday meal. The strawberry lemonade is so good - we order it every time. The strawberries in the glass are so sweet - I probably could eat them all day. I ordered the mushroom and swiss burger, medium rare. The husband ordered the bleu cheese burger, medium rare. They were both delicious - juicy and very flavorful. Our server was extremely nice and refilled our bottomless strawberry lemonades promptly. Their steak fries are also great and I love how they have the special seasoning for the fries already on the table.
(4)Saul M.
Burger was good. Service was good. Would have given them 4 stars but don't have tabasco sauce! Smh.
(3)Susan M.
This is a terrific Red Robin location. We came in on a Friday night and were pleased to be seated right away. Our waiter, Derek, was attentive, helpful and quick! He brought us french fries while waiting for our meals and that is always a plus! He got all of my quirky ordering items correct.........for which he gets extra points! I like mayo with my fries and I need a gluten free bun and need my food to be handled with clean new gloves and he took care of that. My chicken sandwich came out flavorful and not bland like it is at the Happy Valley location! So I will go to the Mayo location to get my mayo! HA! Seriously, we had a lot of picky eaters and he was amazing! Everyone we encountered was very nice and personable so as a National Chain goes.......this location is a keeper!
(4)Charles S.
Fries were cold, but they got me new ones. Bun on the bottom of my burger was soggy. My daughters spaghetti was dry and looked old. It has gone down in quality in my opinion
(3)Co S.
The best service we have gotten in a long time. I had to ask the hostess to let our server know that we had been sitting at our table for 5 minutes with no attention and that we were trying to make it to the movies in an hour. The server came to out table immediately after that, took our order and offered us an appetizer on the house for keeping us waiting. 2 Apps came out immediately, then our food. He checked on us often and then when he brought our check, not only were our apps comped but 2 of the five meals were comped too. Outstanding customer service and we will definitely come back. Blue ribbon burger, the wings and the pretZel app were awesome.
(5)Janet S.
There were 7 of us for lunch, I had called ahead and a table was waiting for us. We had a great waitress and good service. The food, as always, was delicious. My burger and onion rings were the best. We all got something different and the meals all looked good. We stayed and talked, probably longer than we should have, and were not rushed out in any way. Very accomodating and we felt very welcome.
(5)Jillian K.
Super fast! 8pm on a Friday night, we ordered and were starving. Burgers arrived in about 10 minutes! Ate too fast to take a photo, but the burgers were cooked perfectly. Waitress was pleasant and took care of our waters and bringing extra napkins. I got my burger lettuce wrapped...it was a lot of lettuce, I had to pull some of it off, but then it was like a free side salad, lol. Hubs got the one with the egg on it...can't go wrong! Solid burgers for sure.
(4)U.S. A.
It's Red Robins.... pretty standard fare. I've been to this location before and plenty of others. The service is always good, usually very friendly. I'll be back again I'm sure, kids always love it.
(3)Tasia T.
Believe it or not, Red Robin's slogan says it all, "yum"! You can't really go wrong with anything off their menu from their tower of onion rings, to their burgers, to their milkshakes...never a bad food experience! I went to this location during lunch time and there wasn't a wait, yea!!! We got seated and served right away. The staff was friendly and efficient, especially with refilling of the beverages. Service was really quick and friendly. The restaurant AND their bathrooms are clean. I will definitely be back!
(4)Teri S.
Took my boys and their 2 friends...4 kids and just a mom! Bottomless delicious steak fries, best burgers and reasonable price for all 5 of us! Great kid friendly atmosphere and menu! Num!!
(5)Andrea G.
My family visited this place for my sons birthday and the staff was awesome. The waitress made us feel at home and made my son feel special for his birthday. The kids had so much fun that they keep asking to go back.
(5)Leslie H.
This place is loud, obnoxious, and always crowded but that's good for us. We have two toddlers (who we try to teach good manners to) so if one has a meltdown it's not a big deal in this loud restaurant. They will bring out a free basket of fries and have balloons which keeps the kids happy. Sometimes you need a place for kids but you don't want to sacrifice the food. Red Robin is perfect for this! Their milkshakes, burgers, and salads are ALL extremely tastey. Their kids items are big enough for my girls to comfortably share as well. Highly reccomended for loud families!! Also the service has never been bad but hasn't been awesome either. We keep going back for the food though. Yum!
(4)Ebony K.
You gotta love free stuff!! So in continuance of my birthday freebies, I headed to Red Robin, where I had a coupon for a free gourmet burger. I had the pleasure of being served by Miss Bonlie and I have to give her a huge thank you for spoiling me today. You rock girly! So after having Miss Bonlie patiently wait for me to decide which burger I would like, I decided on the Santa Fe burger which omg was amazing! So amazing that I ended up bringing half of it home because it was MASSIVE!!! My goodness. It had guacamole, fire roasted poblano peppers, yummy for my tummy sauteed onions, tortilla strips, pepper jack cheese, and chipotle mayo. Yup there was even lettuce in there somewhere too, But it gets even better, after not being able to take another bite and packing up my leftovers, Miss Bonlie brings out a free hot fudge sundae for my birthday too. Now yes they do that for everyone if you tell them its your birthday but man, I must admit, I felt pretty freakin special. Oh and I forgot to mention, I was dining alone :) So I got to people watch while people watched me. Pretty entertaining to say the least. So Red Robin gets a major hats off for filling up my tummy with the yummy goodness of a great burger, all you can eat steak fries, and a hot fudge sundae to top it all off. This is one happy woman!
(5)Keith B.
Very good service. Made up for the average food.
(3)Eric M.
Ive, ben here a few times and it's always been OK the food is average and the service has always been good. I like how the bar area is for adults and they usually have a deal on drinks.
(3)Marty F.
I will always 5 star Red Robins. Because this is my go-to place when I cant think of anywhere else to eat. - Great service - I always know what Im going to get - It's always good. - Awesome Iced Tea - Awesome decor on the walls - Sports on TV. - BOTTEMLESS french fries!!!!!! See? All the great qualities of a burger joint.
(5)Mike P.
No offers after I checked in. Only negative thing I can say. Love the fries and turkey burger! Our waiter Curtis was on it too!
(4)Caitlin C.
Red Robin is a pretty awesome place to go for any occasion. My California Chicken Burger was delicious! I also had a mint chocolate chip milky milkshake which was AHMAAAZING! Can't complain. The atmosphere was super retro and clean. I love how the walls are decorated with pictures. There were flat screen TVs...that was entertaining! This may sound weird, but the seats were super comfy. Our waiter was good. He was a good server but just a little bit unfriendly? Maybe he was just on an off day or something... My experience with Red Robin was overall great! I would recommend this to a friend! :)
(4)Greg M.
I have been going here for about three years now, maybe twice a month, mostly at lunch time. I do not know anyone that works here and have no affiliation with RR whatsoever. I do like their burgers and steak fries. On average, it takes 12 minutes from order to food delivery. On occasion they pre-cook burgers so yours may show up in as little as three minutes. Personally I would rather wait and get what I ordered. If I go by myself at lunch time and get water my average bill with tip runs around $14. If you call ahead and get carry-out it lowers the price but they sometimes dump the worst of their fries into carry out bags since you won't be there to complain. This place can get loud. Since so many parents these days do not train their children how to behave in public the large dining area tends to get loud because of the children. So if you are with a group of adults the best bet is to ask to sit in the bar area. I've had some really decent wait service here, and also had some pretty lousy service too. Their burgers have always been spot-on consistent but everything else is up for grabs here. Sometimes if the bar is busy you can get ignored for a while. The tip is the great equalizer so I never hold a grudge and always come back. By far, most of my trips here have been very nice. Lots of easy parking off Mayo blvd, be sure to always use the exit to the west with the traffic light or you could end up waiting for a long time for traffic to clear. This place is towards the east end of the complex just look for Chick-fil-a which is next door. Check the menu online and hours before you go. And if you get a burger with sauteed anything it tends to make the sandwich rather oily. I am an infrequent regular here because I live two blocks away. Like so many people, I find the food served in a basket to be a real turn-off. So I started picking mine up by the paper liner everything sits on and lifting it out of the basket onto the table. Viola, a paper plate! If you sign up for their Red Royalty card you must activate it online and link your email to the account. They will email you offers/ads, two to three a month. If you opt-out of the spam, this will cancel your Royalty card account. The bottom line for the card is to get one burger free after ten purchased. If you want, you can filter their domain to your trash and never see their spam. If I could summarize my many trips here into a short version: extremely consistent food, wildly inconsistent wait service ranging from bad to superb.
(4)Stew K.
Great food, inside atmosphere is just too loud unless you have children which the noise probably won't bother you. "Banzi Burger" is killer and the other menu favorite of mine is the "Chicken Ensanada Platter" with ranch dressing, both are very filling. Milk shakes are also quite tastey. The loation is on 101 and Mayo so lunch and a movie on the weekend are great hand in hand.
(4)Stephen C.
Solid. In and out in 45 minutes with a full stomach and not too much damage to the wallet. Nice staff and good service.
(3)Lindsey B.
Red Robin is always a good place to go. The freckled lemonades keep us coming back. Any of the burgers are good, the onion rings, and the salads. My go to menu item is the Whiskey River BBQ Chicken Wrap. My husband and I like to split it (it comes cut in half) and with the bottomless (and delish) steak fries we can get in and out of there without dropping tons of cash. You can't go wrong with the Clucks & Fries either.
(4)Renee W.
To be honest, I am not a burger eater ... instead a grass eater (ppl called it salad sometime). So I cannot really compare it to other sit-down burger place. But you know, once in a blue moon, you do crave for some grease and beefy meat patty ... hence, I landed in Red Robin. I must admit that this place is quite good. The burger actually tastes much better than what I remember from way back when I last ate one. Ordered the mushroom burger and the guacamole burger with bacon, with sweet potato fries (this is my weakness of all) and the onion rings.... ohh they are good. Though the patty could be juicier, but I will say it definitely well worth the price and very good place for burger. Guys/gals, forget about McBurger, and JackBurger ... this place is just couple dollars more but taste oh that much better. Will go back when the blue moon come again :)
(4)Brad S.
It's burgers in plastic baskets. Enough said. If you ever take your girlfriend here dont ever expect to get married. Ever. It's a kids place. Expect to hear bitchy little kids all night.
(2)Elizabeth B.
This review is for the Scottsdale Red Robin, at Pima & Shea. Very disappointing visit. On a Sunday afternoon and I wanted to take my son to lunch while we watched some football. I had seen the commercials about their gourmet burgers, and decided to give them a try. While looking for a booth to sit in, we noticed that several televisions were not working and were unable to find a place to watch football, not a big deal. We finally found a booth and sat down. A member of the staff come over and told us that we were not able to sit in that particular booth, because it was too close to the bar! I couldn't believe it, it wasn't even close to the bar. It was about 20 feet from the bar, I thought they were kidding. She said we had to move to the only available table which was in a corner, next to the bathroom without a view of any television. I kept asking about other tables and booths, she kept telling me that they were too close to the bar area. I asked if we could sit outside, or was that too close to the bar, but she said that no tables were outside. I have never in my 50 years experienced a less desirable atmosphere to experience a meal. Unfortunately I will never get to experience the food at Red Robin. Not a friendly family environment at all.
(1)Dana S.
Had lunch here the other day. My son's chocolate milk took awhile to be delivered, however our food was scrumptious! The bathrooms were very clean and it sounds crazy but my favorite faucets. Normal like your house ones and nice hot water!
(4)Debbie S.
Their jalapeno coins are yummy. Get the petite burger- it is a dollar cheaper and less calories. Its not on the menu but they know what it is.
(4)S S.
Worst food, and worst service. Will never go back to Red Robin. Do not waste your time and money. It is horrible.
(1)Stephanie W.
I love their burgers and fries! My current favorite burger is the Tavern Burger. I love that they have never ending fries. Not the healthiest choice but great comfort food. The price is about average for a burger restaurant. I haven't been there for happy hour, but the menu/pricing looks good.
(4)Precious L.
Waitress was awesome n I had the new chopped steak burger it was good n my bf had the royal red Robyn it was also good fries was awesome
(5)Peter B.
Great service, and pretty good food. I think Zin Burger kills this place as far as quality goes, but I have to say I loved the attitude of the people working there, and the atmosphere was better than going to Chili's. The beer was also nice and cold, and they had a pretty good selection. I'll be back every so often.
(4)JJ B.
Love the burgers and fries
(4)Eric E.
If you are REALLY hungry... I mean like" I've been stranded in the Desert for 3 days hungry"... Go here and order THE MONSTER BURGER!!!!! They also have unlimited french fries, if you are into that gluttony sort of deal. They have some neat drinks, wraps, fantastic onion rings, and be sure and get some of that "Western Sauce" or whatever it is. This is a bad place for a diet!
(4)Stacey H.
Food was yummy as usual. I love the fries, my mom and I usually split a burger if we're together which we did again. We had the Bacon Guacamole burger it's delicious as usual. The service leaves much to be desired. there were only about 6 tables the waitress was working yet she couldn't manage to remember what the three of us were drinking or keep them full. Also she dumped over a soda on the table next to us and didn't even apologize! Then only half whipped the booth (we suggested to the other diners they might want to finish wiping before they sat down, also told the waitress to move the poor women's purse considering what she did manage to whip went right into the purse.). All in all though the food is yummy and good for kids, we took our 9 month old who is always a gem in restaurants and there were several other kids there.
(3)Chukki S.
Blue Ribbon burger is my favorite, but all their burgers are delicious. I love the bottomless fries they have. You can definitely get fat eating here. Last time I came here I was seated in a really bright spot of the restaurant which was annoying. But otherwise this a good Red Robin. Clean, newer buidling and good service.
(4)Jill S.
Unlimited fries. Is there really anything to be said after this? OK, they are the thick cut steak fries. And never cold nor stale. Even when I get a take-out burger, they will give me a whole box of extra fries. Who doesn't love that? But the burgers are really good. Always hot, fresh, and well seasoned. I prefer to grab and go here, as it can get over run with kids, which, if you're not with your own, can be a PITA. I do agree with the other reviewers that being served a meal in a plastic red basket is a turn off. Can they swing a plate? You have to wash the baskets anyhow (DON'T YOU???).
(4)Kat S.
We have been to this location several times and had great food. The fries are SUPER yum and my daughter loves the atmosphere. HOWEVER, the first time we visited this location, the waitress mysteriously LOST my credit card and I was ask to leave my phone number, that they would call me when it was found. The second time we visited our waitress could have cared less that we were sitting there. We waited 15 minutes for her to come to the table to get our drink order. :/ The food here is great, but the service SUCKS.
(2)Tonia C.
This is BY FAR my favorite place to go with the family. When the waitress welcomes our table w a basket of fresh fries (she obviously saw two hungry kids) I knew I was going to love it! It's one of the very few places that I feel ok taking the kids to eat without worrying about making someone around us mad. When my infant was really small, she was entertained by the fans, tv, decorations, and balloons. Now both kids are entertained w the food, crayons, and fun drinks. Plus you can't beat the burgers and massive menu! I'll always be a huge fan of Red Robin, but this one is spotless, very friendly, and quick!
(5)Renee W.
To be honest, I am not a burger eater ... instead a grass eater (ppl called it salad sometime). So I cannot really compare it to other sit-down burger place. But you know, once in a blue moon, you do crave for some grease and beefy meat patty ... hence, I landed in Red Robin. I must admit that this place is quite good. The burger actually tastes much better than what I remember from way back when I last ate one. Ordered the mushroom burger and the guacamole burger with bacon, with sweet potato fries (this is my weakness of all) and the onion rings.... ohh they are good. Though the patty could be juicier, but I will say it definitely well worth the price and very good place for burger. Guys/gals, forget about McBurger, and JackBurger ... this place is just couple dollars more but taste oh that much better. Will go back when the blue moon come again :)
(4)Brad S.
It's burgers in plastic baskets. Enough said. If you ever take your girlfriend here dont ever expect to get married. Ever. It's a kids place. Expect to hear bitchy little kids all night.
(2)Elizabeth B.
This review is for the Scottsdale Red Robin, at Pima & Shea. Very disappointing visit. On a Sunday afternoon and I wanted to take my son to lunch while we watched some football. I had seen the commercials about their gourmet burgers, and decided to give them a try. While looking for a booth to sit in, we noticed that several televisions were not working and were unable to find a place to watch football, not a big deal. We finally found a booth and sat down. A member of the staff come over and told us that we were not able to sit in that particular booth, because it was too close to the bar! I couldn't believe it, it wasn't even close to the bar. It was about 20 feet from the bar, I thought they were kidding. She said we had to move to the only available table which was in a corner, next to the bathroom without a view of any television. I kept asking about other tables and booths, she kept telling me that they were too close to the bar area. I asked if we could sit outside, or was that too close to the bar, but she said that no tables were outside. I have never in my 50 years experienced a less desirable atmosphere to experience a meal. Unfortunately I will never get to experience the food at Red Robin. Not a friendly family environment at all.
(1)Dana S.
Had lunch here the other day. My son's chocolate milk took awhile to be delivered, however our food was scrumptious! The bathrooms were very clean and it sounds crazy but my favorite faucets. Normal like your house ones and nice hot water!
(4)Christopher G.
Nothing special. Got the Bleu Ribbon burger and Short Stack of Onion Rings. The burger was cooked properly as requested (medium) and was juicy. However it was a bit messy due to multiple sauces on this particular option - it's to be expected. The burger's own juices combined with the sauces did make the bun soggy as you ate it. The onion rings were run-of-the-mill like you get from frozen section in grocery store - not much of serving considering $5. Overall it was okay food. But for the price and the time it took to get just a burger and onion rings (20 minutes), I can just go a few hundred feet away to Outback and get a 9oz. steak and shrimp with 2 sides, along with bread in same amount of time and basically same price.
(3)Tasia T.
Believe it or not, Red Robin's slogan says it all, "yum"! You can't really go wrong with anything off their menu from their tower of onion rings, to their burgers, to their milkshakes...never a bad food experience! I went to this location during lunch time and there wasn't a wait, yea!!! We got seated and served right away. The staff was friendly and efficient, especially with refilling of the beverages. Service was really quick and friendly. The restaurant AND their bathrooms are clean. I will definitely be back!
(4)Teri S.
Took my boys and their 2 friends...4 kids and just a mom! Bottomless delicious steak fries, best burgers and reasonable price for all 5 of us! Great kid friendly atmosphere and menu! Num!!
(5)Ebony K.
You gotta love free stuff!! So in continuance of my birthday freebies, I headed to Red Robin, where I had a coupon for a free gourmet burger. I had the pleasure of being served by Miss Bonlie and I have to give her a huge thank you for spoiling me today. You rock girly! So after having Miss Bonlie patiently wait for me to decide which burger I would like, I decided on the Santa Fe burger which omg was amazing! So amazing that I ended up bringing half of it home because it was MASSIVE!!! My goodness. It had guacamole, fire roasted poblano peppers, yummy for my tummy sauteed onions, tortilla strips, pepper jack cheese, and chipotle mayo. Yup there was even lettuce in there somewhere too, But it gets even better, after not being able to take another bite and packing up my leftovers, Miss Bonlie brings out a free hot fudge sundae for my birthday too. Now yes they do that for everyone if you tell them its your birthday but man, I must admit, I felt pretty freakin special. Oh and I forgot to mention, I was dining alone :) So I got to people watch while people watched me. Pretty entertaining to say the least. So Red Robin gets a major hats off for filling up my tummy with the yummy goodness of a great burger, all you can eat steak fries, and a hot fudge sundae to top it all off. This is one happy woman!
(5)Keith B.
Very good service. Made up for the average food.
(3)Greg M.
I have been going here for about three years now, maybe twice a month, mostly at lunch time. I do not know anyone that works here and have no affiliation with RR whatsoever. I do like their burgers and steak fries. On average, it takes 12 minutes from order to food delivery. On occasion they pre-cook burgers so yours may show up in as little as three minutes. Personally I would rather wait and get what I ordered. If I go by myself at lunch time and get water my average bill with tip runs around $14. If you call ahead and get carry-out it lowers the price but they sometimes dump the worst of their fries into carry out bags since you won't be there to complain. This place can get loud. Since so many parents these days do not train their children how to behave in public the large dining area tends to get loud because of the children. So if you are with a group of adults the best bet is to ask to sit in the bar area. I've had some really decent wait service here, and also had some pretty lousy service too. Their burgers have always been spot-on consistent but everything else is up for grabs here. Sometimes if the bar is busy you can get ignored for a while. The tip is the great equalizer so I never hold a grudge and always come back. By far, most of my trips here have been very nice. Lots of easy parking off Mayo blvd, be sure to always use the exit to the west with the traffic light or you could end up waiting for a long time for traffic to clear. This place is towards the east end of the complex just look for Chick-fil-a which is next door. Check the menu online and hours before you go. And if you get a burger with sauteed anything it tends to make the sandwich rather oily. I am an infrequent regular here because I live two blocks away. Like so many people, I find the food served in a basket to be a real turn-off. So I started picking mine up by the paper liner everything sits on and lifting it out of the basket onto the table. Viola, a paper plate! If you sign up for their Red Royalty card you must activate it online and link your email to the account. They will email you offers/ads, two to three a month. If you opt-out of the spam, this will cancel your Royalty card account. The bottom line for the card is to get one burger free after ten purchased. If you want, you can filter their domain to your trash and never see their spam. If I could summarize my many trips here into a short version: extremely consistent food, wildly inconsistent wait service ranging from bad to superb.
(4)Stew K.
Great food, inside atmosphere is just too loud unless you have children which the noise probably won't bother you. "Banzi Burger" is killer and the other menu favorite of mine is the "Chicken Ensanada Platter" with ranch dressing, both are very filling. Milk shakes are also quite tastey. The loation is on 101 and Mayo so lunch and a movie on the weekend are great hand in hand.
(4)Stephen C.
Solid. In and out in 45 minutes with a full stomach and not too much damage to the wallet. Nice staff and good service.
(3)Lindsey B.
Red Robin is always a good place to go. The freckled lemonades keep us coming back. Any of the burgers are good, the onion rings, and the salads. My go to menu item is the Whiskey River BBQ Chicken Wrap. My husband and I like to split it (it comes cut in half) and with the bottomless (and delish) steak fries we can get in and out of there without dropping tons of cash. You can't go wrong with the Clucks & Fries either.
(4)Patricia B.
Britni was our server and she did a great job. There was a small issue with one of the items we ordered and she took care of it right away. I had special dietary needs and they were very accommodating. I appreciate that in restaurants. This place is kind of loud for my taste, but I keep forgetting until I am back, lol. PS - If you go here often (or even if not that often) I would recommend you get into their rewards program, I think it is decent.
(4)Ed Z.
I like hot food - my favorite burger is the "Burnin' Love" burger. It packs a good kick! The food has always been great, including the fries. Service has always been friendly and competent. On a busy night, you might have to wait, and it takes longer for your order to be taken, but thats not out of the ordinary. Parking is never a problem. Its popular with kids, my niece loved going to a Red Robin before or after a movie. With that it mind, keep in mind that at times it can be loud. One of my favorite places to grab a casual burger and cocktail.
(4)Christophe D.
Have to stop for the night in Phoenix due to airline delay Very few choices as far as dining goes near the airport. Red Robin was one of the choices. The ribs were very good, the Hamburgers we're good, the salad bar was quite poor and too commercial. The service was excellent! the biggest problem we had was the foul odor coming from the bar!!!
(3)Doug T.
I haven't been to Red Robin for a really long time and we decided to give it a try tonight. I guess I would describe this place as a family friendly burger joint. A lot different from Paradise Valley Burger Company, Hop Doddy, and Zin Burger. All are gourmet burgers but RR is a family friendly with lots of bright colors, always kids and I guess reasonable prices. Our server was pretty good in greeting us, getting our drinks, and taking our order. Not bad. I ordered the Smoke & Pepper Burger. Nice thick juicy burger with bacon, cheddar cheese, lettuce, pickles with a nice BBQ ketchup. Not bad. I thought that it was pretty good with a little kick to it. Also, comes with steak fries. They give you a little bit of fries but then again they have bottomless fries. You just have to ask for more. My wife ordered the fish & chips. It came with four good sized pieces of fish. And nice portion of steak fries. The fish was moist and tender. Tasted pretty good and filled my wife. As for my son, he ordered the Whiskey River BBQ chicken salad. Chicken and avocado in the salad over a BBQ salad dressing. He had to ask for more BBQ dressing but he loved it. Ate it all. So must have been good cause he such a picky eater. So good food, decent service (not great but not bad either cause I had to ask for refills), and a very interesting ambiance. It's very loud. Not super fun but family loud atmosphere. Young and old. So I enjoyed it. Like I said if your looking for a different atmosphere from the other burger joints then this is the place for you. Plus it looks like they have good desserts even though I didn't try them. Enjoy.
(4)T.Mosa M.
Great service food was excellent. However I did not like the fact we waited 20 minutes without our food and without drinks not even fries to keep us busy.
(4)Sean S.
I'm a Red Robin fan. Love that they have a rewards system. Their food is great for the most part... I've ordered To Go twice recently. And that really brought it down for me. Cons: - Was put on hold for 10 minutes to make an order. - The Lettuce in both of our burgers was soggy, old and of poor quality - Our Very Berry Cheesecakes had no Berry sauce... Very dry. - Small amount of fries Pros: - always on point with the side sauces Moral of the review: Don't order to go from this restaurant because they'll most likely prepare your meal half assed.
(2)Robbie G.
We have fallen in love with Red Robin and this locations is one of our go-tos. Usually we sit at the bar, since it's self-seating and the service is quick and friendly. We can also watch all the action on both the TVs and the people watching. I've had everything from the Tavern Double to the Grilled Chicken Sandwich and not been disappointed. We usually share the small onion ring starter as well. Get the mud pie. Best. Dessert. Ever. This location also has a lot of shopping options so it makes for a good trip overall if you are looking to spend a little time eating and shopping.
(4)Tigra C.
Red Robin offers vegan & vegetarian (yes, there's a difference) burgers, so they automatically get cool points from me. They are also knowledgable about the ingredients in their foods, so be it allergies or preferences, it's easy to find out what you can and/or cannot eat here. For example, the seasoning for the steak fries is NOT vegan-friendly, so ask for regular salt or no salt, if you're vegan. I like this location. Some of the managers will walk around and ask how your meal and service was; that's a great customer service gesture. Most of the waiters and waitresses are very friendly, attentive, & efficient. I've only run across a couple who could use an attitude adjustment or basic customer service training. The food is always good. There are so many options and ways to customize your burger. Being vegan, my food orders are always a bit complicated (no this, extra that, etc.), but they always get it right when I dine in. They put cheese on my vegan to-go order once, but I called, informed the manager, and it was swiftly rectified. On a side note, we came to this location for dinner on Super Bowl night and they allowed us to stay and watch the entire game. Even after we had finished eating they kept checking on us to see if we needed drink refills. I thought that was pretty awesome. Numerous large TVs throughout the restaurant, so wherever you're seated you'll have a good clear view of at least 2 TV screens. (Unless you're sitting outside on the patio.) It's generally clean in both the dining area & the restroom. Join their loyalty club and earn free burgers!
(4)Addie S.
The bacon cheese burger with egg on it??? Royal burger it's called. It was sooooo good. Freckles lemonade was delicious! They have great pretzels too. Fun environment. The kids love it! Red Robin yum
(4)Greg V.
SKYLER SKYLER SKYLER! He just turned this 1 star review into a 5 star review. Our server was not very helpful and he came and took over, changed everything. Great food, great service!
(5)Stacy F.
Sitting at the bar is always a good decision at these locations. The bartenders always seem to be really nice and quick with their service. This location was no exception! Our server was extremely friendly and we felt welcome from the minute we sat down to the very end when we were walking out. I had my regular tavern double and he had the chicken sandwich. Both of them were tasty and made as requested. We shared a small onion ring starter, which was good until the very last onion ring, which tasted a little odd, probably was an outer piece of the onion and more bitter. Not the end of the world all things considered. The manager even stopped by to double check on how our meal was going and looked to be making her rounds to all the tables in the area. Overall: A Sit at the bar and get a Mud Pie at the end!
(4)Milton K.
I thought my burger and fries and soda was a bit pricey at first, until I had 2 more giant sodas and a second helping of fries on the house!!! Long story short, if you love fries and soda, eat up because this is the place for you!
(4)Rose L.
Being vegetarian, a burger joint is usually the last place I want to go for dinner. This Red Robin is in a shopping area and after a day of errand running my family and I decided to go in and eat since it was convenient. I figured I was going to end up with a salad and asking them to remove the meat, but was pleasantly surprised to find veggie burgers on the menu. And it was actually delicious! I've been to several other RRs and this is by far the nicest. The place is spotless, bright, and all the furniture is fun and new. We had a great server (I can't remember his name, but he had an edgy hair cut with lots of piercings) and the manager brought out food out and checked on us. It was worth taking the chance, I'd come back next time I'm in the area.
(4)Cherry L.
I used to like RR but after trying it recently, it just doesn't seem as good. Had the holiday turkey burger and the patty was pretty awful. The turkey meat was that overly soft processed type meat. For over $10, I didn't think it was worth it Fatburger's turkey burger is cheaper and much more worth it. Bf prefers the $6 burger at Flemings at happy hour. I'd probably rate the food a 2 star but I know RR has such good customer service so hence the extra star.
(3)Kathi G.
Ok we love this place been coming here for years. Well they just remodeled the place and it looks great came here a month ago food is still good. But the service is slowing down. Today dec 2 the service really was bad we waited to get seated about 10 mins and it took another 25 mins to get our food but overall it was good and service did come around. Food is always been good. I'll be back I'll give it 4 stars cause I like the place. But if the service doesn't come up. No matter how great the food is its not worth it coming back
(4)John S.
It's really sad and bad when you save your money and are looking to go out for a great burger and are so disappointed. That's this joint! I ordered the mushroom burger. What I got was a sub-standard burger with CANNED mushrooms. Red Robin can't even give the customer fresh cut sautéed mushrooms. That's pathetic. I got slimy canned mushrooms. It'll be a long time before I go to a Red Robin again for a hamburger. Terrible food, my server was nice but it takes more than a good server for customers to come back.
(1)Mike W.
Order everything well done. Today's beef selection almost killed my whole family. Good burger until it hits the small intestines.
(1)Saul M.
Burger was good. Service was good. Would have given them 4 stars but don't have tabasco sauce! Smh.
(3)Charles S.
Fries were cold, but they got me new ones. Bun on the bottom of my burger was soggy. My daughters spaghetti was dry and looked old. It has gone down in quality in my opinion
(3)Janet S.
There were 7 of us for lunch, I had called ahead and a table was waiting for us. We had a great waitress and good service. The food, as always, was delicious. My burger and onion rings were the best. We all got something different and the meals all looked good. We stayed and talked, probably longer than we should have, and were not rushed out in any way. Very accomodating and we felt very welcome.
(5)Jillian K.
Super fast! 8pm on a Friday night, we ordered and were starving. Burgers arrived in about 10 minutes! Ate too fast to take a photo, but the burgers were cooked perfectly. Waitress was pleasant and took care of our waters and bringing extra napkins. I got my burger lettuce wrapped...it was a lot of lettuce, I had to pull some of it off, but then it was like a free side salad, lol. Hubs got the one with the egg on it...can't go wrong! Solid burgers for sure.
(4)U.S. A.
It's Red Robins.... pretty standard fare. I've been to this location before and plenty of others. The service is always good, usually very friendly. I'll be back again I'm sure, kids always love it.
(3)Susan M.
This is a terrific Red Robin location. We came in on a Friday night and were pleased to be seated right away. Our waiter, Derek, was attentive, helpful and quick! He brought us french fries while waiting for our meals and that is always a plus! He got all of my quirky ordering items correct.........for which he gets extra points! I like mayo with my fries and I need a gluten free bun and need my food to be handled with clean new gloves and he took care of that. My chicken sandwich came out flavorful and not bland like it is at the Happy Valley location! So I will go to the Mayo location to get my mayo! HA! Seriously, we had a lot of picky eaters and he was amazing! Everyone we encountered was very nice and personable so as a National Chain goes.......this location is a keeper!
(4)Co S.
The best service we have gotten in a long time. I had to ask the hostess to let our server know that we had been sitting at our table for 5 minutes with no attention and that we were trying to make it to the movies in an hour. The server came to out table immediately after that, took our order and offered us an appetizer on the house for keeping us waiting. 2 Apps came out immediately, then our food. He checked on us often and then when he brought our check, not only were our apps comped but 2 of the five meals were comped too. Outstanding customer service and we will definitely come back. Blue ribbon burger, the wings and the pretZel app were awesome.
(5)Mark R.
I like this particular location. Close to the house. Always consistently good. Sign up and you get a free burger for B-day. Nice place to bring the kids. Can get a little noisy. Servers are always friendly and the food comes out rather fast. They also have chicken and fish on the menu. This is not a high end restaurant yet it is fun and tasty. Ask for their some of their different custom dipping sauces to jazz things up a bit.
(4)R J.
Bartender/Server Extraordinaire Josie gave us excellent service. Beer was cold, burgers were hot and flavorful.
(5)Jonathon A.
Normally i would avoid this place all together but a friend wanted to go. I hated every minute of it. Horrible service all the way from the hostess experience to getting final bill. They were all confused at hostess station and she had an attitude. Finally sat in bar and had about 5 different people trying to take care of the table, total chaos. Took forever to get food which was then cold, no one came back to ask if anything was wrong. Had to flag someone down to get extra fries which is supposed to be their big thing. I don't know how this place stays in business!
(1)Ty B.
Food was ok. Same old same old. The biggest problem was the service. The last 2 times we visited this restaurant it has been horrible service. I do not plan on coming back anytime soon. 1.5 stars
(2)mixxxx z.
Hostess Heather was AWESOME! Definitely the right position for her, discretion and great sense oif humor. Server -Brit was on top of her game, busy at lunchtime but didn't forget anything & was so sweet to boot. Delicious French dip, took half home & it was still tasty. Thanks for a great meal at a decent price.
(5)Britney I.
We love to visit this place as a family for a quick, delicious burger and milkshake! The little princess definitely says Red Robin is her favorite restaurant. The servers are great here, and always accommodate our needs!
(4)Jody K.
This place is great - and even better, you get a free meal on your birthday - which is what we did. It was the hubs birthday so we came in for his free birthday meal. The strawberry lemonade is so good - we order it every time. The strawberries in the glass are so sweet - I probably could eat them all day. I ordered the mushroom and swiss burger, medium rare. The husband ordered the bleu cheese burger, medium rare. They were both delicious - juicy and very flavorful. Our server was extremely nice and refilled our bottomless strawberry lemonades promptly. Their steak fries are also great and I love how they have the special seasoning for the fries already on the table.
(4)L K.
Great fries & seasoning! I loved the blueberry shakes but they have discontinued it :( Other shakes are good too, but my favorite is out! My son & husband like the Burgers. Appetizers are not so good. All in all, nice family restaurant.
(3)JQ L.
I have always loved red robin. I have been hooked ever since I was a little kid. The first burger I ever fell in love with here was the guacamole bacon burger. Then I found the royal burger. This was my favorite for years until they changed the recipe. I know they changed the egg and it tastes like the changed something else because even when I ask for it the "old way" it doesn't taste the same. Now I don't come back as often and have no desire for a burger even when I do come here because that turned me off so much. Hope they figure it out as they use to be the best.
(3)Stephanie W.
I love their burgers and fries! My current favorite burger is the Tavern Burger. I love that they have never ending fries. Not the healthiest choice but great comfort food. The price is about average for a burger restaurant. I haven't been there for happy hour, but the menu/pricing looks good.
(4)Eric M.
Ive, ben here a few times and it's always been OK the food is average and the service has always been good. I like how the bar area is for adults and they usually have a deal on drinks.
(3)Debbie S.
Their jalapeno coins are yummy. Get the petite burger- it is a dollar cheaper and less calories. Its not on the menu but they know what it is.
(4)S S.
Worst food, and worst service. Will never go back to Red Robin. Do not waste your time and money. It is horrible.
(1)Marty F.
I will always 5 star Red Robins. Because this is my go-to place when I cant think of anywhere else to eat. - Great service - I always know what Im going to get - It's always good. - Awesome Iced Tea - Awesome decor on the walls - Sports on TV. - BOTTEMLESS french fries!!!!!! See? All the great qualities of a burger joint.
(5)Mike P.
No offers after I checked in. Only negative thing I can say. Love the fries and turkey burger! Our waiter Curtis was on it too!
(4)Caitlin C.
Red Robin is a pretty awesome place to go for any occasion. My California Chicken Burger was delicious! I also had a mint chocolate chip milky milkshake which was AHMAAAZING! Can't complain. The atmosphere was super retro and clean. I love how the walls are decorated with pictures. There were flat screen TVs...that was entertaining! This may sound weird, but the seats were super comfy. Our waiter was good. He was a good server but just a little bit unfriendly? Maybe he was just on an off day or something... My experience with Red Robin was overall great! I would recommend this to a friend! :)
(4)Andrea G.
My family visited this place for my sons birthday and the staff was awesome. The waitress made us feel at home and made my son feel special for his birthday. The kids had so much fun that they keep asking to go back.
(5)Leslie H.
This place is loud, obnoxious, and always crowded but that's good for us. We have two toddlers (who we try to teach good manners to) so if one has a meltdown it's not a big deal in this loud restaurant. They will bring out a free basket of fries and have balloons which keeps the kids happy. Sometimes you need a place for kids but you don't want to sacrifice the food. Red Robin is perfect for this! Their milkshakes, burgers, and salads are ALL extremely tastey. Their kids items are big enough for my girls to comfortably share as well. Highly reccomended for loud families!! Also the service has never been bad but hasn't been awesome either. We keep going back for the food though. Yum!
(4)Precious L.
Waitress was awesome n I had the new chopped steak burger it was good n my bf had the royal red Robyn it was also good fries was awesome
(5)Peter B.
Great service, and pretty good food. I think Zin Burger kills this place as far as quality goes, but I have to say I loved the attitude of the people working there, and the atmosphere was better than going to Chili's. The beer was also nice and cold, and they had a pretty good selection. I'll be back every so often.
(4)JJ B.
Love the burgers and fries
(4)Eric E.
If you are REALLY hungry... I mean like" I've been stranded in the Desert for 3 days hungry"... Go here and order THE MONSTER BURGER!!!!! They also have unlimited french fries, if you are into that gluttony sort of deal. They have some neat drinks, wraps, fantastic onion rings, and be sure and get some of that "Western Sauce" or whatever it is. This is a bad place for a diet!
(4)Stacey H.
Food was yummy as usual. I love the fries, my mom and I usually split a burger if we're together which we did again. We had the Bacon Guacamole burger it's delicious as usual. The service leaves much to be desired. there were only about 6 tables the waitress was working yet she couldn't manage to remember what the three of us were drinking or keep them full. Also she dumped over a soda on the table next to us and didn't even apologize! Then only half whipped the booth (we suggested to the other diners they might want to finish wiping before they sat down, also told the waitress to move the poor women's purse considering what she did manage to whip went right into the purse.). All in all though the food is yummy and good for kids, we took our 9 month old who is always a gem in restaurants and there were several other kids there.
(3)Chukki S.
Blue Ribbon burger is my favorite, but all their burgers are delicious. I love the bottomless fries they have. You can definitely get fat eating here. Last time I came here I was seated in a really bright spot of the restaurant which was annoying. But otherwise this a good Red Robin. Clean, newer buidling and good service.
(4)Jill S.
Unlimited fries. Is there really anything to be said after this? OK, they are the thick cut steak fries. And never cold nor stale. Even when I get a take-out burger, they will give me a whole box of extra fries. Who doesn't love that? But the burgers are really good. Always hot, fresh, and well seasoned. I prefer to grab and go here, as it can get over run with kids, which, if you're not with your own, can be a PITA. I do agree with the other reviewers that being served a meal in a plastic red basket is a turn off. Can they swing a plate? You have to wash the baskets anyhow (DON'T YOU???).
(4)Kat S.
We have been to this location several times and had great food. The fries are SUPER yum and my daughter loves the atmosphere. HOWEVER, the first time we visited this location, the waitress mysteriously LOST my credit card and I was ask to leave my phone number, that they would call me when it was found. The second time we visited our waitress could have cared less that we were sitting there. We waited 15 minutes for her to come to the table to get our drink order. :/ The food here is great, but the service SUCKS.
(2)Tonia C.
This is BY FAR my favorite place to go with the family. When the waitress welcomes our table w a basket of fresh fries (she obviously saw two hungry kids) I knew I was going to love it! It's one of the very few places that I feel ok taking the kids to eat without worrying about making someone around us mad. When my infant was really small, she was entertained by the fans, tv, decorations, and balloons. Now both kids are entertained w the food, crayons, and fun drinks. Plus you can't beat the burgers and massive menu! I'll always be a huge fan of Red Robin, but this one is spotless, very friendly, and quick!
(5)Kelly B.
I have a fiendish love/hate relationship with Red Robin. On one hand it's a obnoxious chain restaurant. The walls are covered with kitchy memorabilia and neon lights. The music is loud and unpleasant. There videogames in the lobby and balloons for the kids. It makes me feel like such a tool. But why do I go there? Why can't I turn away? Because they serve up the tastiest veggie burger I know. It comes on a big, toasted bun, piled with toppings, grilled to perfection and accompanied by an endless supply of thick, seasoned fries. I like Red Robin. There I said it.
(4)Ann Marie K.
A friend of mine suggested we go here today before our movie. I was planning on suggesting another place, but she got their early and got a table DARN! I don't hate Red Robin...I think I avoid it because I am not a big fan of hamburgers. Seems like more of a place for straight guys and kids if you ask me, but my experience today wasn't to bad. Our waiter was really nice however I think that may have been a result of my push up bra. Ordered the Crispy Chicken Salad which also had hard boiled egg, bacon, and veggies and was very good. I'll probably get that again next time someone drags me here. Get it with that Italian dressing. Yummy! My friend ordered us onion rings as an appetizer I hate onions, but those were goood! Not my first choice but good crowd pleaser with more decent food than most chains.
(3)Jenny K.
I just went to Red Robin a few months ago. When I walked in I realized WHY I had never been there. It's a family friendly joint - so you never know when little junior will start screaming or running through the aisles. Thankfully, that only happens about 20% of the time I'm there, probably because I'm there on weekdays for lunch. I have to admit though, they have consistently good food. Not creative, just basic stuff, but tasty. The salads in particular are really great (and I'm picky about lettuce and salad dressings). Plus they'll bring you fries for free - all ya have to do is ask :-) My co-workers won't let me stop going, but then again I don't fight them too hard.
(4)C. S.
This is my favorite Red Robin. They have a tiny covered patio that I love to sit on and enjoy my crispy chicken-tender salad! My husband loves their burgers and their endless steak fries. The inside decor can be a bit garrish and there are usually screaming children so sit on the patio if there is room. You'll thank me later!
(3)Tasia T.
Believe it or not, Red Robin's slogan says it all, "yum"! You can't really go wrong with anything off their menu from their tower of onion rings, to their burgers, to their milkshakes...never a bad food experience! I went to this location during lunch time and there wasn't a wait, yea!!! We got seated and served right away. The staff was friendly and efficient, especially with refilling of the beverages. Service was really quick and friendly. The restaurant AND their bathrooms are clean. I will definitely be back!
(4)Greg M.
I have been going here for about three years now, maybe twice a month, mostly at lunch time. I do not know anyone that works here and have no affiliation with RR whatsoever. I do like their burgers and steak fries. On average, it takes 12 minutes from order to food delivery. On occasion they pre-cook burgers so yours may show up in as little as three minutes. Personally I would rather wait and get what I ordered. If I go by myself at lunch time and get water my average bill with tip runs around $14. If you call ahead and get carry-out it lowers the price but they sometimes dump the worst of their fries into carry out bags since you won't be there to complain. This place can get loud. Since so many parents these days do not train their children how to behave in public the large dining area tends to get loud because of the children. So if you are with a group of adults the best bet is to ask to sit in the bar area. I've had some really decent wait service here, and also had some pretty lousy service too. Their burgers have always been spot-on consistent but everything else is up for grabs here. Sometimes if the bar is busy you can get ignored for a while. The tip is the great equalizer so I never hold a grudge and always come back. By far, most of my trips here have been very nice. Lots of easy parking off Mayo blvd, be sure to always use the exit to the west with the traffic light or you could end up waiting for a long time for traffic to clear. This place is towards the east end of the complex just look for Chick-fil-a which is next door. Check the menu online and hours before you go. And if you get a burger with sauteed anything it tends to make the sandwich rather oily. I am an infrequent regular here because I live two blocks away. Like so many people, I find the food served in a basket to be a real turn-off. So I started picking mine up by the paper liner everything sits on and lifting it out of the basket onto the table. Viola, a paper plate! If you sign up for their Red Royalty card you must activate it online and link your email to the account. They will email you offers/ads, two to three a month. If you opt-out of the spam, this will cancel your Royalty card account. The bottom line for the card is to get one burger free after ten purchased. If you want, you can filter their domain to your trash and never see their spam. If I could summarize my many trips here into a short version: extremely consistent food, wildly inconsistent wait service ranging from bad to superb.
(4)Stew K.
Great food, inside atmosphere is just too loud unless you have children which the noise probably won't bother you. "Banzi Burger" is killer and the other menu favorite of mine is the "Chicken Ensanada Platter" with ranch dressing, both are very filling. Milk shakes are also quite tastey. The loation is on 101 and Mayo so lunch and a movie on the weekend are great hand in hand.
(4)Stephen C.
Solid. In and out in 45 minutes with a full stomach and not too much damage to the wallet. Nice staff and good service.
(3)Lindsey B.
Red Robin is always a good place to go. The freckled lemonades keep us coming back. Any of the burgers are good, the onion rings, and the salads. My go to menu item is the Whiskey River BBQ Chicken Wrap. My husband and I like to split it (it comes cut in half) and with the bottomless (and delish) steak fries we can get in and out of there without dropping tons of cash. You can't go wrong with the Clucks & Fries either.
(4)Elizabeth B.
This review is for the Scottsdale Red Robin, at Pima & Shea. Very disappointing visit. On a Sunday afternoon and I wanted to take my son to lunch while we watched some football. I had seen the commercials about their gourmet burgers, and decided to give them a try. While looking for a booth to sit in, we noticed that several televisions were not working and were unable to find a place to watch football, not a big deal. We finally found a booth and sat down. A member of the staff come over and told us that we were not able to sit in that particular booth, because it was too close to the bar! I couldn't believe it, it wasn't even close to the bar. It was about 20 feet from the bar, I thought they were kidding. She said we had to move to the only available table which was in a corner, next to the bathroom without a view of any television. I kept asking about other tables and booths, she kept telling me that they were too close to the bar area. I asked if we could sit outside, or was that too close to the bar, but she said that no tables were outside. I have never in my 50 years experienced a less desirable atmosphere to experience a meal. Unfortunately I will never get to experience the food at Red Robin. Not a friendly family environment at all.
(1)Dana S.
Had lunch here the other day. My son's chocolate milk took awhile to be delivered, however our food was scrumptious! The bathrooms were very clean and it sounds crazy but my favorite faucets. Normal like your house ones and nice hot water!
(4)Debbie S.
Their jalapeno coins are yummy. Get the petite burger- it is a dollar cheaper and less calories. Its not on the menu but they know what it is.
(4)S S.
Worst food, and worst service. Will never go back to Red Robin. Do not waste your time and money. It is horrible.
(1)Stephanie W.
I love their burgers and fries! My current favorite burger is the Tavern Burger. I love that they have never ending fries. Not the healthiest choice but great comfort food. The price is about average for a burger restaurant. I haven't been there for happy hour, but the menu/pricing looks good.
(4)Eric M.
Ive, ben here a few times and it's always been OK the food is average and the service has always been good. I like how the bar area is for adults and they usually have a deal on drinks.
(3)Marty F.
I will always 5 star Red Robins. Because this is my go-to place when I cant think of anywhere else to eat. - Great service - I always know what Im going to get - It's always good. - Awesome Iced Tea - Awesome decor on the walls - Sports on TV. - BOTTEMLESS french fries!!!!!! See? All the great qualities of a burger joint.
(5)Mike P.
No offers after I checked in. Only negative thing I can say. Love the fries and turkey burger! Our waiter Curtis was on it too!
(4)Caitlin C.
Red Robin is a pretty awesome place to go for any occasion. My California Chicken Burger was delicious! I also had a mint chocolate chip milky milkshake which was AHMAAAZING! Can't complain. The atmosphere was super retro and clean. I love how the walls are decorated with pictures. There were flat screen TVs...that was entertaining! This may sound weird, but the seats were super comfy. Our waiter was good. He was a good server but just a little bit unfriendly? Maybe he was just on an off day or something... My experience with Red Robin was overall great! I would recommend this to a friend! :)
(4)Andrea G.
My family visited this place for my sons birthday and the staff was awesome. The waitress made us feel at home and made my son feel special for his birthday. The kids had so much fun that they keep asking to go back.
(5)Leslie H.
This place is loud, obnoxious, and always crowded but that's good for us. We have two toddlers (who we try to teach good manners to) so if one has a meltdown it's not a big deal in this loud restaurant. They will bring out a free basket of fries and have balloons which keeps the kids happy. Sometimes you need a place for kids but you don't want to sacrifice the food. Red Robin is perfect for this! Their milkshakes, burgers, and salads are ALL extremely tastey. Their kids items are big enough for my girls to comfortably share as well. Highly reccomended for loud families!! Also the service has never been bad but hasn't been awesome either. We keep going back for the food though. Yum!
(4)Precious L.
Waitress was awesome n I had the new chopped steak burger it was good n my bf had the royal red Robyn it was also good fries was awesome
(5)Peter B.
Great service, and pretty good food. I think Zin Burger kills this place as far as quality goes, but I have to say I loved the attitude of the people working there, and the atmosphere was better than going to Chili's. The beer was also nice and cold, and they had a pretty good selection. I'll be back every so often.
(4)JJ B.
Love the burgers and fries
(4)Eric E.
If you are REALLY hungry... I mean like" I've been stranded in the Desert for 3 days hungry"... Go here and order THE MONSTER BURGER!!!!! They also have unlimited french fries, if you are into that gluttony sort of deal. They have some neat drinks, wraps, fantastic onion rings, and be sure and get some of that "Western Sauce" or whatever it is. This is a bad place for a diet!
(4)Stacey H.
Food was yummy as usual. I love the fries, my mom and I usually split a burger if we're together which we did again. We had the Bacon Guacamole burger it's delicious as usual. The service leaves much to be desired. there were only about 6 tables the waitress was working yet she couldn't manage to remember what the three of us were drinking or keep them full. Also she dumped over a soda on the table next to us and didn't even apologize! Then only half whipped the booth (we suggested to the other diners they might want to finish wiping before they sat down, also told the waitress to move the poor women's purse considering what she did manage to whip went right into the purse.). All in all though the food is yummy and good for kids, we took our 9 month old who is always a gem in restaurants and there were several other kids there.
(3)Chukki S.
Blue Ribbon burger is my favorite, but all their burgers are delicious. I love the bottomless fries they have. You can definitely get fat eating here. Last time I came here I was seated in a really bright spot of the restaurant which was annoying. But otherwise this a good Red Robin. Clean, newer buidling and good service.
(4)Jill S.
Unlimited fries. Is there really anything to be said after this? OK, they are the thick cut steak fries. And never cold nor stale. Even when I get a take-out burger, they will give me a whole box of extra fries. Who doesn't love that? But the burgers are really good. Always hot, fresh, and well seasoned. I prefer to grab and go here, as it can get over run with kids, which, if you're not with your own, can be a PITA. I do agree with the other reviewers that being served a meal in a plastic red basket is a turn off. Can they swing a plate? You have to wash the baskets anyhow (DON'T YOU???).
(4)Kat S.
We have been to this location several times and had great food. The fries are SUPER yum and my daughter loves the atmosphere. HOWEVER, the first time we visited this location, the waitress mysteriously LOST my credit card and I was ask to leave my phone number, that they would call me when it was found. The second time we visited our waitress could have cared less that we were sitting there. We waited 15 minutes for her to come to the table to get our drink order. :/ The food here is great, but the service SUCKS.
(2)Tonia C.
This is BY FAR my favorite place to go with the family. When the waitress welcomes our table w a basket of fresh fries (she obviously saw two hungry kids) I knew I was going to love it! It's one of the very few places that I feel ok taking the kids to eat without worrying about making someone around us mad. When my infant was really small, she was entertained by the fans, tv, decorations, and balloons. Now both kids are entertained w the food, crayons, and fun drinks. Plus you can't beat the burgers and massive menu! I'll always be a huge fan of Red Robin, but this one is spotless, very friendly, and quick!
(5)Kelly B.
I have a fiendish love/hate relationship with Red Robin. On one hand it's a obnoxious chain restaurant. The walls are covered with kitchy memorabilia and neon lights. The music is loud and unpleasant. There videogames in the lobby and balloons for the kids. It makes me feel like such a tool. But why do I go there? Why can't I turn away? Because they serve up the tastiest veggie burger I know. It comes on a big, toasted bun, piled with toppings, grilled to perfection and accompanied by an endless supply of thick, seasoned fries. I like Red Robin. There I said it.
(4)Ann Marie K.
A friend of mine suggested we go here today before our movie. I was planning on suggesting another place, but she got their early and got a table DARN! I don't hate Red Robin...I think I avoid it because I am not a big fan of hamburgers. Seems like more of a place for straight guys and kids if you ask me, but my experience today wasn't to bad. Our waiter was really nice however I think that may have been a result of my push up bra. Ordered the Crispy Chicken Salad which also had hard boiled egg, bacon, and veggies and was very good. I'll probably get that again next time someone drags me here. Get it with that Italian dressing. Yummy! My friend ordered us onion rings as an appetizer I hate onions, but those were goood! Not my first choice but good crowd pleaser with more decent food than most chains.
(3)Jenny K.
I just went to Red Robin a few months ago. When I walked in I realized WHY I had never been there. It's a family friendly joint - so you never know when little junior will start screaming or running through the aisles. Thankfully, that only happens about 20% of the time I'm there, probably because I'm there on weekdays for lunch. I have to admit though, they have consistently good food. Not creative, just basic stuff, but tasty. The salads in particular are really great (and I'm picky about lettuce and salad dressings). Plus they'll bring you fries for free - all ya have to do is ask :-) My co-workers won't let me stop going, but then again I don't fight them too hard.
(4)C. S.
This is my favorite Red Robin. They have a tiny covered patio that I love to sit on and enjoy my crispy chicken-tender salad! My husband loves their burgers and their endless steak fries. The inside decor can be a bit garrish and there are usually screaming children so sit on the patio if there is room. You'll thank me later!
(3)JQ L.
I have always loved red robin. I have been hooked ever since I was a little kid. The first burger I ever fell in love with here was the guacamole bacon burger. Then I found the royal burger. This was my favorite for years until they changed the recipe. I know they changed the egg and it tastes like the changed something else because even when I ask for it the "old way" it doesn't taste the same. Now I don't come back as often and have no desire for a burger even when I do come here because that turned me off so much. Hope they figure it out as they use to be the best.
(3)Christopher G.
Nothing special. Got the Bleu Ribbon burger and Short Stack of Onion Rings. The burger was cooked properly as requested (medium) and was juicy. However it was a bit messy due to multiple sauces on this particular option - it's to be expected. The burger's own juices combined with the sauces did make the bun soggy as you ate it. The onion rings were run-of-the-mill like you get from frozen section in grocery store - not much of serving considering $5. Overall it was okay food. But for the price and the time it took to get just a burger and onion rings (20 minutes), I can just go a few hundred feet away to Outback and get a 9oz. steak and shrimp with 2 sides, along with bread in same amount of time and basically same price.
(3)Renee W.
To be honest, I am not a burger eater ... instead a grass eater (ppl called it salad sometime). So I cannot really compare it to other sit-down burger place. But you know, once in a blue moon, you do crave for some grease and beefy meat patty ... hence, I landed in Red Robin. I must admit that this place is quite good. The burger actually tastes much better than what I remember from way back when I last ate one. Ordered the mushroom burger and the guacamole burger with bacon, with sweet potato fries (this is my weakness of all) and the onion rings.... ohh they are good. Though the patty could be juicier, but I will say it definitely well worth the price and very good place for burger. Guys/gals, forget about McBurger, and JackBurger ... this place is just couple dollars more but taste oh that much better. Will go back when the blue moon come again :)
(4)Brad S.
It's burgers in plastic baskets. Enough said. If you ever take your girlfriend here dont ever expect to get married. Ever. It's a kids place. Expect to hear bitchy little kids all night.
(2)Patricia B.
Britni was our server and she did a great job. There was a small issue with one of the items we ordered and she took care of it right away. I had special dietary needs and they were very accommodating. I appreciate that in restaurants. This place is kind of loud for my taste, but I keep forgetting until I am back, lol. PS - If you go here often (or even if not that often) I would recommend you get into their rewards program, I think it is decent.
(4)Christophe D.
Have to stop for the night in Phoenix due to airline delay Very few choices as far as dining goes near the airport. Red Robin was one of the choices. The ribs were very good, the Hamburgers we're good, the salad bar was quite poor and too commercial. The service was excellent! the biggest problem we had was the foul odor coming from the bar!!!
(3)Doug T.
I haven't been to Red Robin for a really long time and we decided to give it a try tonight. I guess I would describe this place as a family friendly burger joint. A lot different from Paradise Valley Burger Company, Hop Doddy, and Zin Burger. All are gourmet burgers but RR is a family friendly with lots of bright colors, always kids and I guess reasonable prices. Our server was pretty good in greeting us, getting our drinks, and taking our order. Not bad. I ordered the Smoke & Pepper Burger. Nice thick juicy burger with bacon, cheddar cheese, lettuce, pickles with a nice BBQ ketchup. Not bad. I thought that it was pretty good with a little kick to it. Also, comes with steak fries. They give you a little bit of fries but then again they have bottomless fries. You just have to ask for more. My wife ordered the fish & chips. It came with four good sized pieces of fish. And nice portion of steak fries. The fish was moist and tender. Tasted pretty good and filled my wife. As for my son, he ordered the Whiskey River BBQ chicken salad. Chicken and avocado in the salad over a BBQ salad dressing. He had to ask for more BBQ dressing but he loved it. Ate it all. So must have been good cause he such a picky eater. So good food, decent service (not great but not bad either cause I had to ask for refills), and a very interesting ambiance. It's very loud. Not super fun but family loud atmosphere. Young and old. So I enjoyed it. Like I said if your looking for a different atmosphere from the other burger joints then this is the place for you. Plus it looks like they have good desserts even though I didn't try them. Enjoy.
(4)T.Mosa M.
Great service food was excellent. However I did not like the fact we waited 20 minutes without our food and without drinks not even fries to keep us busy.
(4)Sean S.
I'm a Red Robin fan. Love that they have a rewards system. Their food is great for the most part... I've ordered To Go twice recently. And that really brought it down for me. Cons: - Was put on hold for 10 minutes to make an order. - The Lettuce in both of our burgers was soggy, old and of poor quality - Our Very Berry Cheesecakes had no Berry sauce... Very dry. - Small amount of fries Pros: - always on point with the side sauces Moral of the review: Don't order to go from this restaurant because they'll most likely prepare your meal half assed.
(2)Ed Z.
I like hot food - my favorite burger is the "Burnin' Love" burger. It packs a good kick! The food has always been great, including the fries. Service has always been friendly and competent. On a busy night, you might have to wait, and it takes longer for your order to be taken, but thats not out of the ordinary. Parking is never a problem. Its popular with kids, my niece loved going to a Red Robin before or after a movie. With that it mind, keep in mind that at times it can be loud. One of my favorite places to grab a casual burger and cocktail.
(4)Robbie G.
We have fallen in love with Red Robin and this locations is one of our go-tos. Usually we sit at the bar, since it's self-seating and the service is quick and friendly. We can also watch all the action on both the TVs and the people watching. I've had everything from the Tavern Double to the Grilled Chicken Sandwich and not been disappointed. We usually share the small onion ring starter as well. Get the mud pie. Best. Dessert. Ever. This location also has a lot of shopping options so it makes for a good trip overall if you are looking to spend a little time eating and shopping.
(4)Rose L.
Being vegetarian, a burger joint is usually the last place I want to go for dinner. This Red Robin is in a shopping area and after a day of errand running my family and I decided to go in and eat since it was convenient. I figured I was going to end up with a salad and asking them to remove the meat, but was pleasantly surprised to find veggie burgers on the menu. And it was actually delicious! I've been to several other RRs and this is by far the nicest. The place is spotless, bright, and all the furniture is fun and new. We had a great server (I can't remember his name, but he had an edgy hair cut with lots of piercings) and the manager brought out food out and checked on us. It was worth taking the chance, I'd come back next time I'm in the area.
(4)Tigra C.
Red Robin offers vegan & vegetarian (yes, there's a difference) burgers, so they automatically get cool points from me. They are also knowledgable about the ingredients in their foods, so be it allergies or preferences, it's easy to find out what you can and/or cannot eat here. For example, the seasoning for the steak fries is NOT vegan-friendly, so ask for regular salt or no salt, if you're vegan. I like this location. Some of the managers will walk around and ask how your meal and service was; that's a great customer service gesture. Most of the waiters and waitresses are very friendly, attentive, & efficient. I've only run across a couple who could use an attitude adjustment or basic customer service training. The food is always good. There are so many options and ways to customize your burger. Being vegan, my food orders are always a bit complicated (no this, extra that, etc.), but they always get it right when I dine in. They put cheese on my vegan to-go order once, but I called, informed the manager, and it was swiftly rectified. On a side note, we came to this location for dinner on Super Bowl night and they allowed us to stay and watch the entire game. Even after we had finished eating they kept checking on us to see if we needed drink refills. I thought that was pretty awesome. Numerous large TVs throughout the restaurant, so wherever you're seated you'll have a good clear view of at least 2 TV screens. (Unless you're sitting outside on the patio.) It's generally clean in both the dining area & the restroom. Join their loyalty club and earn free burgers!
(4)Addie S.
The bacon cheese burger with egg on it??? Royal burger it's called. It was sooooo good. Freckles lemonade was delicious! They have great pretzels too. Fun environment. The kids love it! Red Robin yum
(4)Greg V.
SKYLER SKYLER SKYLER! He just turned this 1 star review into a 5 star review. Our server was not very helpful and he came and took over, changed everything. Great food, great service!
(5)Stacy F.
Sitting at the bar is always a good decision at these locations. The bartenders always seem to be really nice and quick with their service. This location was no exception! Our server was extremely friendly and we felt welcome from the minute we sat down to the very end when we were walking out. I had my regular tavern double and he had the chicken sandwich. Both of them were tasty and made as requested. We shared a small onion ring starter, which was good until the very last onion ring, which tasted a little odd, probably was an outer piece of the onion and more bitter. Not the end of the world all things considered. The manager even stopped by to double check on how our meal was going and looked to be making her rounds to all the tables in the area. Overall: A Sit at the bar and get a Mud Pie at the end!
(4)Milton K.
I thought my burger and fries and soda was a bit pricey at first, until I had 2 more giant sodas and a second helping of fries on the house!!! Long story short, if you love fries and soda, eat up because this is the place for you!
(4)Cherry L.
I used to like RR but after trying it recently, it just doesn't seem as good. Had the holiday turkey burger and the patty was pretty awful. The turkey meat was that overly soft processed type meat. For over $10, I didn't think it was worth it Fatburger's turkey burger is cheaper and much more worth it. Bf prefers the $6 burger at Flemings at happy hour. I'd probably rate the food a 2 star but I know RR has such good customer service so hence the extra star.
(3)Kathi G.
Ok we love this place been coming here for years. Well they just remodeled the place and it looks great came here a month ago food is still good. But the service is slowing down. Today dec 2 the service really was bad we waited to get seated about 10 mins and it took another 25 mins to get our food but overall it was good and service did come around. Food is always been good. I'll be back I'll give it 4 stars cause I like the place. But if the service doesn't come up. No matter how great the food is its not worth it coming back
(4)John S.
It's really sad and bad when you save your money and are looking to go out for a great burger and are so disappointed. That's this joint! I ordered the mushroom burger. What I got was a sub-standard burger with CANNED mushrooms. Red Robin can't even give the customer fresh cut sautéed mushrooms. That's pathetic. I got slimy canned mushrooms. It'll be a long time before I go to a Red Robin again for a hamburger. Terrible food, my server was nice but it takes more than a good server for customers to come back.
(1)Mike W.
Order everything well done. Today's beef selection almost killed my whole family. Good burger until it hits the small intestines.
(1)Saul M.
Burger was good. Service was good. Would have given them 4 stars but don't have tabasco sauce! Smh.
(3)Charles S.
Fries were cold, but they got me new ones. Bun on the bottom of my burger was soggy. My daughters spaghetti was dry and looked old. It has gone down in quality in my opinion
(3)Susan M.
This is a terrific Red Robin location. We came in on a Friday night and were pleased to be seated right away. Our waiter, Derek, was attentive, helpful and quick! He brought us french fries while waiting for our meals and that is always a plus! He got all of my quirky ordering items correct.........for which he gets extra points! I like mayo with my fries and I need a gluten free bun and need my food to be handled with clean new gloves and he took care of that. My chicken sandwich came out flavorful and not bland like it is at the Happy Valley location! So I will go to the Mayo location to get my mayo! HA! Seriously, we had a lot of picky eaters and he was amazing! Everyone we encountered was very nice and personable so as a National Chain goes.......this location is a keeper!
(4)Co S.
The best service we have gotten in a long time. I had to ask the hostess to let our server know that we had been sitting at our table for 5 minutes with no attention and that we were trying to make it to the movies in an hour. The server came to out table immediately after that, took our order and offered us an appetizer on the house for keeping us waiting. 2 Apps came out immediately, then our food. He checked on us often and then when he brought our check, not only were our apps comped but 2 of the five meals were comped too. Outstanding customer service and we will definitely come back. Blue ribbon burger, the wings and the pretZel app were awesome.
(5)Janet S.
There were 7 of us for lunch, I had called ahead and a table was waiting for us. We had a great waitress and good service. The food, as always, was delicious. My burger and onion rings were the best. We all got something different and the meals all looked good. We stayed and talked, probably longer than we should have, and were not rushed out in any way. Very accomodating and we felt very welcome.
(5)Jillian K.
Super fast! 8pm on a Friday night, we ordered and were starving. Burgers arrived in about 10 minutes! Ate too fast to take a photo, but the burgers were cooked perfectly. Waitress was pleasant and took care of our waters and bringing extra napkins. I got my burger lettuce wrapped...it was a lot of lettuce, I had to pull some of it off, but then it was like a free side salad, lol. Hubs got the one with the egg on it...can't go wrong! Solid burgers for sure.
(4)U.S. A.
It's Red Robins.... pretty standard fare. I've been to this location before and plenty of others. The service is always good, usually very friendly. I'll be back again I'm sure, kids always love it.
(3)Mark R.
I like this particular location. Close to the house. Always consistently good. Sign up and you get a free burger for B-day. Nice place to bring the kids. Can get a little noisy. Servers are always friendly and the food comes out rather fast. They also have chicken and fish on the menu. This is not a high end restaurant yet it is fun and tasty. Ask for their some of their different custom dipping sauces to jazz things up a bit.
(4)R J.
Bartender/Server Extraordinaire Josie gave us excellent service. Beer was cold, burgers were hot and flavorful.
(5)Jonathon A.
Normally i would avoid this place all together but a friend wanted to go. I hated every minute of it. Horrible service all the way from the hostess experience to getting final bill. They were all confused at hostess station and she had an attitude. Finally sat in bar and had about 5 different people trying to take care of the table, total chaos. Took forever to get food which was then cold, no one came back to ask if anything was wrong. Had to flag someone down to get extra fries which is supposed to be their big thing. I don't know how this place stays in business!
(1)Ty B.
Food was ok. Same old same old. The biggest problem was the service. The last 2 times we visited this restaurant it has been horrible service. I do not plan on coming back anytime soon. 1.5 stars
(2)mixxxx z.
Hostess Heather was AWESOME! Definitely the right position for her, discretion and great sense oif humor. Server -Brit was on top of her game, busy at lunchtime but didn't forget anything & was so sweet to boot. Delicious French dip, took half home & it was still tasty. Thanks for a great meal at a decent price.
(5)Britney I.
We love to visit this place as a family for a quick, delicious burger and milkshake! The little princess definitely says Red Robin is her favorite restaurant. The servers are great here, and always accommodate our needs!
(4)Jody K.
This place is great - and even better, you get a free meal on your birthday - which is what we did. It was the hubs birthday so we came in for his free birthday meal. The strawberry lemonade is so good - we order it every time. The strawberries in the glass are so sweet - I probably could eat them all day. I ordered the mushroom and swiss burger, medium rare. The husband ordered the bleu cheese burger, medium rare. They were both delicious - juicy and very flavorful. Our server was extremely nice and refilled our bottomless strawberry lemonades promptly. Their steak fries are also great and I love how they have the special seasoning for the fries already on the table.
(4)L K.
Great fries & seasoning! I loved the blueberry shakes but they have discontinued it :( Other shakes are good too, but my favorite is out! My son & husband like the Burgers. Appetizers are not so good. All in all, nice family restaurant.
(3)Teri S.
Took my boys and their 2 friends...4 kids and just a mom! Bottomless delicious steak fries, best burgers and reasonable price for all 5 of us! Great kid friendly atmosphere and menu! Num!!
(5)Ebony K.
You gotta love free stuff!! So in continuance of my birthday freebies, I headed to Red Robin, where I had a coupon for a free gourmet burger. I had the pleasure of being served by Miss Bonlie and I have to give her a huge thank you for spoiling me today. You rock girly! So after having Miss Bonlie patiently wait for me to decide which burger I would like, I decided on the Santa Fe burger which omg was amazing! So amazing that I ended up bringing half of it home because it was MASSIVE!!! My goodness. It had guacamole, fire roasted poblano peppers, yummy for my tummy sauteed onions, tortilla strips, pepper jack cheese, and chipotle mayo. Yup there was even lettuce in there somewhere too, But it gets even better, after not being able to take another bite and packing up my leftovers, Miss Bonlie brings out a free hot fudge sundae for my birthday too. Now yes they do that for everyone if you tell them its your birthday but man, I must admit, I felt pretty freakin special. Oh and I forgot to mention, I was dining alone :) So I got to people watch while people watched me. Pretty entertaining to say the least. So Red Robin gets a major hats off for filling up my tummy with the yummy goodness of a great burger, all you can eat steak fries, and a hot fudge sundae to top it all off. This is one happy woman!
(5)Keith B.
Very good service. Made up for the average food.
(3)