This is a typical mid range steakhouse. I got the grilled chicken salad and it was good, not overwhelming. The chili was actually really good. Our server was great, we had a party of 8 with separate checks and she did a great job getting everything correct. We were seated quickly and got our drinks shortly thereafter. Great location, close to the highway and convenient to other stores / shops.
(4)
Bill J.
This place has me stuck with a sort of love/hate relationship. Seriously. The food is usually pretty good, and there's quite a bit to choose from, but sometimes I've been disappointed on the food more than once, which is the crux of the problem. For example, I've gotten mac and cheese that looks like it was taken out of a refrigerator and heated up, and tasted like it too. Absolutely disgusting and I would have been utterly ashamed to give it to a dog, much less a paying customer. Apparently the cooks and the waitstaff saw nothing wrong with it though until I pointed it out. On the plus side, they did fix the issue and bring me some much improved mac and cheese in short order. The list goes on from there. I once ordered a chicken meal, asked for no rice since it comes on a bed of rice. Sure enough, I get it with the rice anyway. I try picking it out, but grow tired of it and send it back for another. Manager did apologize for it, but seemed annoyed that he had to do so. What else? There was the time they brought my chicken out missing the peppercorn dressing stuff that goes on it. Pointed that out and they brought me a lukewarm mini-bowl of the stuff to put on myself. What the heck is that? Take it back and fix it properly, the customer doesn't do food prep if you expect a tip. Also had a negligent server drop some kind of an ice pack onto the floor (we were seated by a drink and cashier station). Some kind of liquid splashed onto me and onto my food. Not only did the server (not our table's) not care, she left it on the floor where she dropped it, for other people to slip on, and walked off. I will say, however, I have always loved the yeast rolls they have at this place. I am a sucker for them and can never get enough. They've never been a disappointment and are one of the reasons I keep going back. My wife also loves the chicken tender meal and, usually, the steaks (e.g. "The Logan"). I find the burgers to be pretty good, but the ribs to be somewhat sub-standard compared to other joints (and especially for the price). Bottom line is that I go to Logan's now and then if I have a craving or can't think of another place nearby to eat, but it is definitely not my top choice. I can get a better burger somewhere else, better ribs somewhere else, better chicken somewhere else. Those darned yeast rolls, however, I have been unable to get my fix for at any other restaurants. Also, at least so far, service has generally been above average, especially when we've had problems. I abhor bad service, more so than hit-or-miss food, which is probably why I put up with this place. If I could make one recommendation to management here, it would be to improve their consistency on the food a bit. I'd be happy to give more than 3 stars if I didn't have so many 'experiences' regarding my food. Will certainly update my review as time goes on and I get more experience with this place.
(3)
Lindsey C.
Awful restaurant! Filled with incompetent staff and terrible management. We've been to other Logan's locations in other states and always had a good experience. We will never go back to this location
(1)
Heather Y.
Service was shitty, peanut shells on the floor is minus points, and food was medicore at best. Why come here? I do not know. Many of other places that are so much better than this one.
(2)
Mike D.
So took my daughter to dinner here last night and was very disappointed. We have been here before, but this time I decided to yelp about it. We waited an unheard of 15 minutes to have a server come by and take our drink order. The soda's came and we order our dinner. Both of us like our steaks rare, both got potatoes and salad. An easy order for most kitchens, but not here. The salads were good. They have changed their dinner rolls. They used to use the ones that Golden Coral uses. The ones they use now are a lot harder then the old ones, and that was a very good part of the meal, nothing like a good soft roll with butter. The steaks and potatoes came. I guess the cooks need to learn what rare means on steak. These steaks were cooked medium well, and for a steak lover, there goes the flavor of the meat. No amount of A1 can help that. Then to make matters worse, the potatoes were rock hard. I have yet to figure out how to do that if they are made fresh. I think we got the ones left over from the weekend. Don't ask to see a manager, because we were told he was outside talking to someone, so we just paid and left. What a waste of money. I think next time I will drive a little farther down the 17 and go to the new Texas Roadhouse or Outback. I would have given this one star, but the server was really nice and kept the drinks filled through the whole meal.
(2)
Daren C.
I think they got a new chef/cook. We went for a company lunch today and it was great. 1. Chili 5 stars 2. Open faced roast beef w/ mashed spuds 5 stars 3. Roadies/sliders 5 stars 4. Chicken salad 5 stars 5. Buffalo Chicken sandwich 5 stars x 2 people 6. Burgers 4 stars x 3 people. 7. BBQ pork 3 stars onlt because it had slaw on top. Very solid reviews from ewveryone at the table.
(4)
Jode D.
Service was mediocre. They started cleaning around me. Why let me in the door if you are not going to stay open?
(2)
Cathy C.
Love this place and you can't beat the special Mon-Wed, Amazing!!!!
(5)
Paul V.
Logan's food was surprisingly good. I admit I wasn't expecting much when I went the first time, but my girlfriend and I went on a Monday night for their two meals for $15 deal (M, T, W only). For that price you get two entrees with two sides each. The deal and the food was better than Applebee's. I recommend the steak or the tilapia. The baked potato and vegetable skewers were very good sides too. They have good bread while waiting for your meals. For $5 more you get an appetizer and dessert to split too. Again, a better deal than Applebee's. They lose a star for subpar service. Sorry guys.
(4)
Steven P.
Really enjoyed the meat-sampler which included pulled pork, ribs and BBQ chicken with two sides for less than $20. Of course, this included their warm and tasty bread with all-you-can-eat peanuts. Our server was spot-on with every need we had. I noticed that a lot of people don't care for the food quality, but I personally didn't have any issues of great importance to speak of.
(4)
Jonny B.
I wasn't too impressed with the food. It was kinda of a let down since our Friends raved about it. Even the service was poor. I most likely won't go back.
(2)
Jessica P.
Yesterday was the third time I celebrated my carnivorous side with this lovely steakhouse. It's your normal steakhouse as far as decor goes... peanut debris on the floor... wooden decor... kinda dark. The thing about Logan's is that it's MASSIVE. I've never attempted to try and find the bathroom because I know I'll get lost. Cool part is, there hasn't been a wait to get in at all... as soon as we walk in, we get seated. The menu is good... love the top selections of meat. It's been hit or miss with my New York Strip that I always get. Yesterday, that piece of meat was the best thing I've had for YEARS. So nice... didn't have to trim it or deal with tendons in the middle of the meat or anything... it was beautiful. We also had their artichoke and spinach dip... it's ok. Standard, nothing to write home about except that it's pretty salty. Service has always been great every time. The servers are down to earth and they will joke around and hang out if you are open to it.
(4)
Patrick I.
My food came out ice cold. I don't mean warm, I mean cold! Other order at table was fine.
(2)
Angie A.
Food wasn't that great the bread was the best part of my meal. Try one of the other 10 restaurants in the area to avoid disappointment.
(2)
Ryan S.
Do yourself a favor and skip this hell-hole. If you insist on going then make sure you wear proper shoes. They let customers throw peanut shells on the floor and it reeked like an old, moldy cellar.
(1)
Mandah C.
Amazing food! Amazing service! The cinnamon apple side is oh so delightful! Never had any issues! I have had the sweetest waitresses. Some things can be crazy on price but, so worth it when it gets in my BELLAY! Haha.
(5)
Marc B.
good (for two) food special and drink specials. good for a casual night out.
(3)
Christina S.
We love this place. I had family visiting from out of town and this is always on their list of places to eat at. The bread is amazing and I've never had a bad filet there. The service is usually fast and friendly though last night it was a little off. If you want a great steak at reasonable prices, this is the place.
(4)
Chandler R.
Great relaxing atmosphere. The peanut shells on the floor are a nice touch. Really good food and reasonable prices.
(4)
Mike C.
We go here whenever we get the chance. My only wish is for one over here on the West side of town. Be sure and try the Buffalo wings...they are very tasty. Roadies/Porkies are also a favorite. The Onion Brewski steak is very good too...come to think of it,everything I've tried there is good. Servers are friendly...never had a problem. I've visited their restaurants in Alabama,TN and now here in AZ. I'm a fan :)
(5)
Pepper T.
Classy as a Lap Dancer leaving a skid mark on a man's lap that is a indication of the way they cook filet's of beef here here . (crap on your plate) Remember the Movie Logan's Run where they killed everyone that reached 30 years old well I am over 30 but I felt like dying after trying my meal we've been here years ago but thought maybe they weren't as bad as we remembered . We were seated and it took around 15 minutes for someone to acknowledge us as we noticed the table next to us that got seated latter and already had food before we even had water ok so that was no big deal it happens all the time at chains . My husband ordered the $4.99 for 2 margarita's (I knew better) and I took a sip and it tasted like you licked a spoonful of dry artificial drink mix . (YUK) This place had a MASSIVE amount of peanut shells and DUST all over the floor so if you were wearing flip flops you might cut your toes on shells . They have a bucket of peanuts on every table and I hope little dirty kids hands weren't on them not to mention peoples coughs . When my meal arrived I thought it looked ALMOST picture perfect because my vegetable skewer looked great with real fresh vegetables on it but when I tasted them they were awful because they brushed them with I COULD TASTE cheap Italian dressing and some sort of brown NASTY sauce (YUK) ! Then I saw my potato with all that melted whipped butter that looked like SPIT (YUK)! (it wasn't but looked like that the way the butter melted) but maybe the WORST was what they did to the filet....WTB (bleep) they brushed the filet with liquid smoke and maybe a terriyakki sauce and that was another YUK! I consider the filet not edible the way it tasted and took it home for dog treats (I washed sauce off for my dog of course) The sauces on the vegetables and on my filet were awful and ruined them in taste and as far as I know they are not listed in description on menu . This was not the most expensive meal but not that cheap either (mine was $16) but even if it was free I still would not recommend . Now that I Yelped I will remember years from now that I didn't like . One star ? two stars ? but my understanding of definition is eeks me thinks not meaning I won't go back not just I had better...duh..I am not a fan of here.....maybe you are?.....not the best quality but it really is too amateur to go out for it's like your relative that can't cook and just throws stuff in a bag with Italian dressing and then throws it on the grill . it was close and I didn't feel like going far but I should have done a Logan's RUN AWAY!
(1)
Sam G.
I went to Logan's for dinner last night and it was very good. Me and my daughter got the fillet Mignon's, she got broccoli(which she loved) and mashed potato sides and I got the mushroom skewers and the baked sweet potato. Everything was so good I am already planning a trip back.
(4)
Amy L.
We've been to Logan's quite a few times. They have a good deal Mon-Wed where you can get 2 full course meals with sides for $14. I'm a fan of their catfish, but overall they have good all American-fare cuisine. The staff is very friendly. Peanuts were a but gross.
(4)
Jimmy C.
I ate there last night for the first time so I had to order the "Logan" steak. It wasn't great but it wasn't bad either. The steak was juicy and well-seasoned. The fries were a little stale and the steamed broccoli was...well...just steamed broccoli. The best thing though was the warm rolls dripping with melted butter.
(3)
Joan K.
I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south. Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks. She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat. The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy. I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
(2)
Rob T.
A nice casual steak place. The steaks are ok but I think the real highlight is the dinner rolls. The prices are a bit higher than their competition and not quite as good but it's one of the better places in the Norterra area that is kid friendly that offers "adult" food.
(3)
Liz L.
This place was ok. Environment was similar to Johnson big apple. It's got a yuppie cowboy casual vibe. I didn't smell any fabulous BBQ meat to get me crazy hungry for anything. Looked at the menu and there wasn't too much of choices for food but did have a lot of drinks to choose from. There happy hour seemed pretty cheap also. Meals where expensive for their steaks, I choose a slider plate cause I wasn't in the mood to put down twenty five bucks for a steak. My sliders were 9 bucks cause they charge you extra to substitute fries for their potato chips. Wait staff was attentive and friendly. If I came back I'd only come for the drinks.
(3)
John C.
While driving by my wife and I decided to stop in and try them out. We were seated in the booth right next to in fact looking into the kitchen; and that was after being moved once already because of the insanely loud birthday party. Once adjusted to the new noise level our server told us she would be right back with our bread, 12 minutes later she said she just waiting on the bread to cook but did bring us our drinks. The staff seemed very lethargic even the Manager had a personality of a bowl of cheerios. My chicken was ho hum and my wife's burger was very sloppy and actually fell apart in her hand and the meat had a very peculiar after taste. Maybe we shouldn't go to a "steak" place for what we ordered but... live and learn.
(2)
John C.
Logan's has excellent prime rib at the weekends. Good food, fair prices, fun atmosphere - somewhere to go for a casual dinner out after work.
(4)
Sondra H.
We were quickly seated, promptly served and the waitress was very attentive. The manager came by making his rounds to make sure everyone was being taken care of. Their rolls were just like Grandma used to make. I had the 8 oz filet medium rare w blue cheese and It was so tender it melted in my mouth like butter. Soooo good. Will definately return !!!!!
(5)
Ray C.
Nice place, food is always good and service is good also!
(3)
Laura R.
Tried this place because uh'hem it was reccomended. (Thanks Sarah) lol! We ordered take out the first time it was the worst ever looked like stuff fell on the floor. My kid had the roadies or w/e they were supposed to be like slider's there was 2 missing the meat! So we call to see what's up maybe they had an off night. The gm wanted to send us a gc for the meal ok....weeks go by we call her, again she apologizes. We finally get them and she had sent like 3x the original amount. YAY! We decide to take some friends with us since it was FREE. Well once again it was pretty gross no one really ate much, 2 people got their filets they ended up well done. One was sent back and re-made. It ended up the same. They basically said if its later evening thats what your going to get no matter how you order them. The service is not so good and that makes 6 people never going there again, it's ok by me cuz I hate chain's. Will people ever learn chai's suck!?!? This place should not even get 1 star the best thing is the bucket's of peanut's. My daughter loved throwing the shells on the ground, I mean where else can your kid's do that on purpose?
(1)
Scott L.
Our group from work went here and had a great time. Its a nice bar centered place with a nice variety in the menu. Not too pricey, free peanuts that go on the floor and enough selection from red meat to vegetarian and dieters in our group.
(4)
Megan G.
I have been here several times and they have never gotten my order right. I have never actually had something there that was cooked the way I ordered it. They even forgot the salad I ordered one time until the waitress brought the check. The last time I went my husband and I both got sick off the food. The atmosphere is fun, but that's about all it has going for it.
(2)
Lillie H.
Wow, what a disappointment.. I ended up in your restaurant with a referral from my mother in-law. After being seated we were slowly greeted by an underwhelmed lack luster waitress named carrie, only to find out half way through our meal. Carrie was pushy and obnoxious about taking our order and only after sorting out the terribly confusing two menus we decided on our meals. My mothers order came without the fries she ordered and I'm pretty sure our final checks were not correct. Not only do I believe the prices are above average I was charged for two separate drinks, I understand mix ups but I feel more as if this particular situation was intentional, unfortunate. Not only was service below par I had to ask for refills on my own drinks because the attention to our table was so overlooked. Adding insult to injury we were the only table in carries section aside from one man pulled up to the bar. The food was poor the service sucked, for lack of a better word and overall nothing worth coming back for. For a personal referral I'm disappointed and frustrated in this experience, what a shame...
(1)
John L.
Yep definitely not doing this again. Out with friends, all ordered steak. First of all waitress was clueless took a while just to get a drink order which by the way we did not get when she finally came back to take our dinner order. When taking our dinner order she was asked where our drinks were at and told they are made and be right out, whhhhhatttttt! Okay so finally get our drinks and never get checked on for refills. Now we get our food, 3 of 4 steaks are correct. 1 ordered medium well came back seared on the outside and bloody in the middle, which was bleeding out onto the plate, it was immeadiately sent back. New one comes and is so tuff it can't be cut with a knife, it gets sent back. Third steak finally comes now everyone is pretty much done eating except for the one still waiting for staff to get it right, and tada they got it right. Took 3 attempts and over an hour of our time. I'd give it no stars but I was hungry and ate my steak or I would have left after second attempt.
(1)
Mark E.
When this place first opened up I tried it and I had a great experience. The steak was great and the service was too! After about 6 months the service was lacking and the quality of the food wasnt close to what it was before. I think the concentration was more on getting out the booze than getting out good food.
(3)
Chukki S.
Don't go here if you have a peanut allergy. Lol. There are buckets of peanuts on every table as well as peanut shells all over the floor. We came here on a Monday night and we received above average service. They checked back on us several times and drinks were re-filled in a timely manner. The food/apps were decent. Hot, fresh, but not flavorful enough to knock your socks off or anything. We had the fried onion app which was good, but just not as good as the bloomin' onion at Outback. The steak was pretty good. Although not sure if it was really medium rare. Was a bit chewy. Baked potato was great, loaded with all the fixings. Mac and cheese was decent. Nothing special, but good. Overall this is a pretty average steakhouse, nothing that's going to blow you away, but a decent place to grab a bite. A little over-priced though. You can probably get a better deal at Applebees and it will taste the same. But you can't throw peanuts on the floor at Applebee's. I mean, you could, but I don't think they have peanuts there so you'd have to bring your own which would be kind of weird.
(3)
Vincent F.
Just ok noyhing special here. Stay away from the shrimp dry and nasty. The bread is the best part.
(3)
Levon A.
Excellent establishment! My family always enjoy the peanuts & the biscuits. Their entrees are always good with sweet potatoes.
(4)
Bill S.
You get what you pay for... decent food and very inexpensive. This isn't a top tier steakhouse, but excellent for the price. Our large party enjoyed excellent service.
(3)
AK C.
One star is really too much. We went to the one in north Phoenix (next to Red Robin) on a slow Monday night. It took forever to place our order, then over an hour to actually get the food. It definitely wasn't worth the wait. I'm pretty sure my shrimp wasn't cooked and the only veggies on the shrimp and veggie skewers were onions and barely-cooked zuccinni. The waitress wasn't even a bit apologetic for the wait or quality. I won't be going back.
(1)
Nicole S.
I loved my visit to Logan's Roadhouse. I go there once every 5 weeks or so. At first, I tried the steaks and chicken tenders but I have settled on a regular order of the Fried Chicken Salad. Their servers are friendly and I often end up having little chats with them because they are so approachable and accommodating. The desserts are very cute as well (I love the little buckets) and the birthday "YEE-HAW"'s are fun to witness. I will definitely continue my visits.
(5)
Rob J.
Ribs were fall-off-the-bone style cooked (I prefer chewin'), but the side grilled vegetable kabob was great. Sweet potato fries not bad either. They have a couple of happy hours in the evening with 2 for 1 well drinks. Sit at the bar, grab a pail of peanuts, and throw the shells on the floor. This place probably has the most personality of all the chain restaurants in this shopping area by some hotels, so it's worth considering.
(3)
Kathy W.
Love this place! Came here 2 weeks ago and its never disappointing. My whole family really loves it too. Great accommodations for large groups. I highly recommend if you have a wheelchair user in your group
(5)
Scott D.
I've been to Logan's Roadhouse several times in several different states. This is the place I go to when I need a steak in a casual atmosphere where I can drink beer from a bottle without any strange looks from other patrons. I took the family to Logan's on Sunday since I had the jones for that yummy bread they serve (you can always ask for more servings of bread), plus I needed a steak. I usually order their Prime Rib which is fabulous, but decided to go with a sirloin steak this time around. The steak wasn't the greatest, but I enjoyed the sweet potatoes and brocoli (hint - tell the waiter not to boil the life out of the brocoli). My kids enjoyed the chicken strips, mac & cheese and meatloaf and mashed potatoes. They inhaled that food so quickly I didn't even get a taste. My wife had a shrimp dish with her signature strawberry lemonade (good but Blue 32 Grill does it much better). You will usually spend about $17/$18 dollars a head at Logan's for dinner.
(4)
Gavino B.
Came to try it out for the first time. Happy hour specials are a bargain for drinks and small apps. Server was friendly and non intrusive. Now for the food, we weren't anticipating the best BBQ but it was sub par at best. Ribs were fork tender but lacked flavor. Sirloin stated it was 6oz buy it looked 4oz at best even at raw it was about 5oz. Fries were on the verge of burnt. I don't like being a critic but I appreciate good food. Oh and last none of the stalls in the women's bathroom had toilet paper. Per my upset wife!!
(3)
Joe S.
This place is hit or mess. On a good day they're a great place to eat and a good value with excellent service. On a bad day they can be horrible.
(3)
Grace G.
Do not expect service to be expedited if you walk in to take out. The food is good but the service in house and take out are lacking. For a steak house it is mediocre at best. They do have great value dinners if you are on a budget but it is not my first choice for steak house. The last time here, I think the host had never taken a to go order before and was unsure of how to go about doing such a task.
(2)
Brenda M.
My family has been eating at this Logan's since it opened. Not sure why I waited so long to write a review... I love this place. The food is delicious (get something that comes with Peppercorn dressing, and you will NOT be disappointed), the servers are friendly and attentive, and the atmosphere is family friendly and fun. I took my husband there for a post-Father's Day dinner and we had the pleasure of sitting in Chris' section. He was awesome - never left us needing anything. The manager walks around frequently and asks everyone if there is anything he can do for them, or if the service/food has been satisfactory. Thats how you run a business! Oh, and order the sweet potato. I swear...
(5)
L T.
This has become our steak house to grab a good steak without getting fancy! We have eaten here many times now (after striking OutBack from our list - see my review). The Steaks at Logan (I always get Ribeye here) have each and every time been perfectly cooked and awesome quality. The skewered veggies are my favorite so much so that I always order two extra. Recently they ahve been "raw" and had to be recooked which was disappointing. When the manager came around (which he always does when we are there) I mentioned it too him. He made an excuse about them being only heated and not cooked but honestly, you have to COOK zucchini or its hard. We'll see how that goes next time. They did "fix it" for me but since we've been there 8-10 times in the past few months and most times they are perfectly cooked, I find it odd. The atmosphere is a bit too sports bar-like for me but the food is good for an easy casual dinner.
(4)
Amelia P.
My husband and I were first time diners this evening. We enjoyed the buckets are peanuts, tossing the shells on the floor, and even the loud music--as it was the perfect atmosphere for loud music. My bowl of potato soup was delicious and the serving was just the right amount of food. The yeast rolls went perfect with the soup. While my husband enjoyed himself, he said, "they will have to do better with their mushroom and cheese burgers -- Red Robins (next door) has a better burger." Rest rooms we clean, prices were reasonable and we will return--it's fun to eat peanuts and not have to worry about the mess the shells are making.
(4)
Don S.
Food and service always great Excellent value. ..especially 2 dinners for $14 99 M-W. Full portions with 2 sides for each meal
(4)
andy w.
Probably, rated as one of the worst lunches I had. Food wasn't cooked to order and it was very tough. Appetizer was nasty and tasted spoiled. (They did take it off). Even the dessert wasn't that good.
(2)
Siobhan C.
They get 5 out of 5 starts for their Monday - Wednesday SUPER AWESOME 2 meals for $14.99 deal! That is right, kiddos, ALL DAY -- not just limited to lunch. My co-worker and I have become weekly regulars and the staff is always polite, nice, and considerate. If there is ever a problem, they quickly correct it and are very receptive to special requests. Seriously, where else can you get a steak dinner for $7.50 each AND get to throw peanuts on the floor without your mom yelling at you or you having to clean them up!? Also, the unlimited, free, hot, buttery, melt-y, and delicious sweet dinner rolls are AMAZING! (note: do not check calorie content of the rolls before visiting.... it will ruin the pure bliss enjoyed while devouring the rolls). Also, you can opt for healthier options here much easier than you can a burger place (salad, chicken or steak, and steamed broccoli easily does the trick!) Overall, even without the super amazing deal Monday - Friday, I enjoy this place and will continue to go back. (p.s. did I mention the free rolls!?)
(5)
Jennifer A.
My coworker and I ended up at Logans for dinner because we wanted to try something other than one of the MANY chain restaurants in the area (Olive Garden, Red Robin, PF Changs, etc). Well, we had good intentions, but later found out that Logans is a big chain too! We did the 2 entrees for $14.99 Mon - Wed special because we are fiscally responsible employees. She had a pretty big plate of chicken fingers and I got a teeny tiny 6 oz steak. Even though that is the correct portion size, I guess you are just so used to seeing huge slabs of meat when you order steak! It was also pretty tough, but I suppose you can't expect filet for the price. I liked the loaded mashed potatoes, but the broccoli was drenched in butter which sort of defeated the purpose of ordering a healthy side. The roll was also fluffy and delicious and BUTTERY! The special price is definitely cheap. You can even add a shared appetizer and dessert for an additional $5. Our server was super nice and checked on us many times. In fact I'm going to round up to 4 stars, just because she was so awesome.
(4)
John V.
Four of us ate here after taking in a movie. My wife ordered a filet and lobster, my sister ordered shrimp, my brother in law ordered ribs and I ordered rib eye steak. The lobster turned out to be a large prawn and my wife described it as mediocre. My sister's shrimp were the typical, small breaded and deep fried fare. My brother in laws full rack of baby backs appeared fairly typical and he had no complaints... and no real compliments either. My rib eye appeared to be a sirloin... not a rib eye. I should have sent it back but with four of us eating together the wait would have been inconvenient. The steak was cooked to the correct temperature but it was fairly dry and tasteless; definitely not a rib eye and not a great sirloin. The service was excellent. The waiter was attentive, friendly and very polite. I tipped at %20 because of the service -- not the food. There are better steak houses. I dropped over $90 for the four of us and we would have done better elsewhere. I doubt I will return.
(2)
Tim A.
The food was great as usual but it was the service that set this place apart. This is the first place we've ever been to that asked us to cut into our steaks to check to make sure they were cooked to our specification. This little gesture really upped the ante for other reataurants.
(5)
Eli H.
How have I not reviewed this place yet? I love the hot bread they give you while you wait for food, love the Santa Fe Talapia and the steak special is pretty good here too. This is a great casual spot with peanuts all over the place, good service, and not to pricey. I like bringing the kids here too more so than Red Robin next door since its fun for them and the food is 100% better.
(4)
Heather Y.
Service was shitty, peanut shells on the floor is minus points, and food was medicore at best. Why come here? I do not know. Many of other places that are so much better than this one.
(2)
Had R.
Short Version It looks like it was either a failed Texas Roadhouse or a very cheap knock off, either way Norterra has plenty more to offer without suffering here. Food is on a fast food level, all frozen fried/microwaved, if it wasn't for the service I would have given it 2 maybe a 3. However my overall experience was just terrible. Waitress and Manager were clueless it took more than 55 mins from the time we gave our credit cards till the time we actually signed the check. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards. Long version Our waitress was very friendly and pleasant, we asked about HH drinks specially the wine. Now this isn't a place to go for fine wine we realize that, but when we asked which wines were on HH, we were told by our waitress that she didn't drink and didn't know the wines.... or how to pronounce them.... or which one was on HH. So we decided to back track and order a BOGO vodka and soda and lime.... that confused our t-totaller for a minute. We placed out order 3 appetizers. Our first round of drinks came quick. Then nothing for about 15-20 minutes. Which is painful when you are left with a bucket of salted peanuts. Finally I was able to order a another round of drinks, vodka and peach tea. Meanwhile we watched a everyone else get their main courses while we waited for our appetizers for another 10-15 minutes. So we are now nearly 40 minutes since entering the place. Finally our 3 appetizers arrived via other servers, again our waitress was gone elsewhere. We ate our appetizers which were so-so nothing special and not worth the calories and fat. We received our check and i had been charged for 2 teas, so we questioned this and the waitress said it was a mistake she would fix it. We gave her 2 cards to split the bill... 25 minutes later we flagged down the manager who said he would get this resolved. He promptly brought us a new check. "Hang on" wheres our credit cards we gave over 25 minutes ago!!. He went and found the waitress. She presented us with a split bill finally but didn't take the tea off. So I hunted for the manager and explained the mistake he said he would take care of it. Now nearly 40 minutes had gone by and he presents me with one half of the bill and removed the $3 tea....? Now I tried to explain that the folder I gave back to him had 2 slips in it to half the bill and he needed to redo the bill with the tea deducted.... The manager was clueless... finally brought us two checks but only one had the $3 removed... by this time we were so worn out and happy to see our cards back... it was 55 minutes since we handed them over that we paid, left a just tip for the service and left wondering what all the attraction was about. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards.
(1)
Jeff E.
Love this place, I had the "Santa Fe Tilapia" with rice and grilled vegies. Along with the beer and free peanuts it was a wonderful meal. A good time was had by all!!
(5)
Brian F.
It's a chain. It's got the schtick that makes chains appealing to the masses. But the food was good and while I wanted to eat a lot of the "bad stuff" that smelled great, I was on a highly restricted diet. It's increasingly rare (and much appreciated) when I can go and eat something tasty, at an affordable price and find an option or two on the menu that fits some of the weird dietary restrictions with which I've been living.
(3)
Nick B.
Food - 2/5 Food was below-average at best. My steak tasted like it had freezer burn on the edges of the steak or like it had been microwaved. The side salad was good, I finished it but the veggie skewer was dry and the tomatos were old. My buddy did get the Southern Fried Fish and Chips (Catfish) and it looked pretty good and most everyone else at the table seemed satisfied with what they received and thats the only reason I gave the food any credit. Service - 3/5 Waitress despite forgetting my beer was nice, she did use profanity when I mentioned she forgot my beer... I may have liked her more because of that tho. Atmosphere - 3/5 Like most other "Texas" steakhouses it was loud but I could hear the other 6 friends I was with which was nice. Price - 2/5 Based on the quality of the food I could have gone somewhere else and spend $20 for a ribeye and veggie skewer and been much happier. Drink specials were good and apparently they don't get much during the week because they have the big vinyl sign promoting 2 meals for $14.99 Mon - Wed. Overall - You can find a better steakhouse in most strip malls, probably even the one Logan's Roadhouse is in...
(2)
Melissa Y.
Ugh. Food was not impressive, service was MUCH less than stellar. Rude, actually. If I spend $40 for one person, I expect better. Of our group of 5, 2 of us enjoyed our meals and 0 of us enjoyed our service.
(2)
Gregg D.
First time here. Party of seven. Good, casual atmosphere. Our sever, Tori was fantastic ! No mistakes, no ' let me check' No drinks went empty, can't ask for much more than that. I'm not too picky, but the Wife & Daughter can be. Everyone's steak was cooked perfect ! Others had Prime rib, strip's, a Porterhouse, My Country Fried Steak was fork tender, no need for a knife, which is my first barometer, my second is flavor both passed with flying colors. gravy was tasty and it wasn't swimming in it, just enough to have some on each bite. All the food was tasty ! If anything was 'just average' it was the onion rings...but those are one thing that I AM picky about, haven't found great onion rings in Phoenix since I got here in '95. Wife said the sweet potato was the best she's had, even her own..lol. Everyone's first bite was followed with a ..WOW, ALL plates cleaned which is not usually the case with our crowd. Will be our new go to place, Outback just lost 7-10 regular customers. Well worth the extra 2-3 mile drive each way in my book.
(5)
Vincent F.
Just ok noyhing special here. Stay away from the shrimp dry and nasty. The bread is the best part.
(3)
Levon A.
Excellent establishment! My family always enjoy the peanuts & the biscuits. Their entrees are always good with sweet potatoes.
(4)
Bill S.
You get what you pay for... decent food and very inexpensive. This isn't a top tier steakhouse, but excellent for the price. Our large party enjoyed excellent service.
(3)
Joan K.
I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south. Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks. She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat. The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy. I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
(2)
Rob T.
A nice casual steak place. The steaks are ok but I think the real highlight is the dinner rolls. The prices are a bit higher than their competition and not quite as good but it's one of the better places in the Norterra area that is kid friendly that offers "adult" food.
(3)
Liz L.
This place was ok. Environment was similar to Johnson big apple. It's got a yuppie cowboy casual vibe. I didn't smell any fabulous BBQ meat to get me crazy hungry for anything. Looked at the menu and there wasn't too much of choices for food but did have a lot of drinks to choose from. There happy hour seemed pretty cheap also. Meals where expensive for their steaks, I choose a slider plate cause I wasn't in the mood to put down twenty five bucks for a steak. My sliders were 9 bucks cause they charge you extra to substitute fries for their potato chips. Wait staff was attentive and friendly. If I came back I'd only come for the drinks.
(3)
Laura R.
Tried this place because uh'hem it was reccomended. (Thanks Sarah) lol! We ordered take out the first time it was the worst ever looked like stuff fell on the floor. My kid had the roadies or w/e they were supposed to be like slider's there was 2 missing the meat! So we call to see what's up maybe they had an off night. The gm wanted to send us a gc for the meal ok....weeks go by we call her, again she apologizes. We finally get them and she had sent like 3x the original amount. YAY! We decide to take some friends with us since it was FREE. Well once again it was pretty gross no one really ate much, 2 people got their filets they ended up well done. One was sent back and re-made. It ended up the same. They basically said if its later evening thats what your going to get no matter how you order them. The service is not so good and that makes 6 people never going there again, it's ok by me cuz I hate chain's. Will people ever learn chai's suck!?!? This place should not even get 1 star the best thing is the bucket's of peanut's. My daughter loved throwing the shells on the ground, I mean where else can your kid's do that on purpose?
(1)
Scott L.
Our group from work went here and had a great time. Its a nice bar centered place with a nice variety in the menu. Not too pricey, free peanuts that go on the floor and enough selection from red meat to vegetarian and dieters in our group.
(4)
Megan G.
I have been here several times and they have never gotten my order right. I have never actually had something there that was cooked the way I ordered it. They even forgot the salad I ordered one time until the waitress brought the check. The last time I went my husband and I both got sick off the food. The atmosphere is fun, but that's about all it has going for it.
(2)
Chandler R.
Great relaxing atmosphere. The peanut shells on the floor are a nice touch. Really good food and reasonable prices.
(4)
Lillie H.
Wow, what a disappointment.. I ended up in your restaurant with a referral from my mother in-law. After being seated we were slowly greeted by an underwhelmed lack luster waitress named carrie, only to find out half way through our meal. Carrie was pushy and obnoxious about taking our order and only after sorting out the terribly confusing two menus we decided on our meals. My mothers order came without the fries she ordered and I'm pretty sure our final checks were not correct. Not only do I believe the prices are above average I was charged for two separate drinks, I understand mix ups but I feel more as if this particular situation was intentional, unfortunate. Not only was service below par I had to ask for refills on my own drinks because the attention to our table was so overlooked. Adding insult to injury we were the only table in carries section aside from one man pulled up to the bar. The food was poor the service sucked, for lack of a better word and overall nothing worth coming back for. For a personal referral I'm disappointed and frustrated in this experience, what a shame...
(1)
John L.
Yep definitely not doing this again. Out with friends, all ordered steak. First of all waitress was clueless took a while just to get a drink order which by the way we did not get when she finally came back to take our dinner order. When taking our dinner order she was asked where our drinks were at and told they are made and be right out, whhhhhatttttt! Okay so finally get our drinks and never get checked on for refills. Now we get our food, 3 of 4 steaks are correct. 1 ordered medium well came back seared on the outside and bloody in the middle, which was bleeding out onto the plate, it was immeadiately sent back. New one comes and is so tuff it can't be cut with a knife, it gets sent back. Third steak finally comes now everyone is pretty much done eating except for the one still waiting for staff to get it right, and tada they got it right. Took 3 attempts and over an hour of our time. I'd give it no stars but I was hungry and ate my steak or I would have left after second attempt.
(1)
Mark E.
When this place first opened up I tried it and I had a great experience. The steak was great and the service was too! After about 6 months the service was lacking and the quality of the food wasnt close to what it was before. I think the concentration was more on getting out the booze than getting out good food.
(3)
Chukki S.
Don't go here if you have a peanut allergy. Lol. There are buckets of peanuts on every table as well as peanut shells all over the floor. We came here on a Monday night and we received above average service. They checked back on us several times and drinks were re-filled in a timely manner. The food/apps were decent. Hot, fresh, but not flavorful enough to knock your socks off or anything. We had the fried onion app which was good, but just not as good as the bloomin' onion at Outback. The steak was pretty good. Although not sure if it was really medium rare. Was a bit chewy. Baked potato was great, loaded with all the fixings. Mac and cheese was decent. Nothing special, but good. Overall this is a pretty average steakhouse, nothing that's going to blow you away, but a decent place to grab a bite. A little over-priced though. You can probably get a better deal at Applebees and it will taste the same. But you can't throw peanuts on the floor at Applebee's. I mean, you could, but I don't think they have peanuts there so you'd have to bring your own which would be kind of weird.
(3)
Sam G.
I went to Logan's for dinner last night and it was very good. Me and my daughter got the fillet Mignon's, she got broccoli(which she loved) and mashed potato sides and I got the mushroom skewers and the baked sweet potato. Everything was so good I am already planning a trip back.
(4)
Amy L.
We've been to Logan's quite a few times. They have a good deal Mon-Wed where you can get 2 full course meals with sides for $14. I'm a fan of their catfish, but overall they have good all American-fare cuisine. The staff is very friendly. Peanuts were a but gross.
(4)
Jimmy C.
I ate there last night for the first time so I had to order the "Logan" steak. It wasn't great but it wasn't bad either. The steak was juicy and well-seasoned. The fries were a little stale and the steamed broccoli was...well...just steamed broccoli. The best thing though was the warm rolls dripping with melted butter.
(3)
Ryan S.
Do yourself a favor and skip this hell-hole. If you insist on going then make sure you wear proper shoes. They let customers throw peanut shells on the floor and it reeked like an old, moldy cellar.
(1)
Mandah C.
Amazing food! Amazing service! The cinnamon apple side is oh so delightful! Never had any issues! I have had the sweetest waitresses. Some things can be crazy on price but, so worth it when it gets in my BELLAY! Haha.
(5)
Marc B.
good (for two) food special and drink specials. good for a casual night out.
(3)
Christina S.
We love this place. I had family visiting from out of town and this is always on their list of places to eat at. The bread is amazing and I've never had a bad filet there. The service is usually fast and friendly though last night it was a little off. If you want a great steak at reasonable prices, this is the place.
(4)
John C.
While driving by my wife and I decided to stop in and try them out. We were seated in the booth right next to in fact looking into the kitchen; and that was after being moved once already because of the insanely loud birthday party. Once adjusted to the new noise level our server told us she would be right back with our bread, 12 minutes later she said she just waiting on the bread to cook but did bring us our drinks. The staff seemed very lethargic even the Manager had a personality of a bowl of cheerios. My chicken was ho hum and my wife's burger was very sloppy and actually fell apart in her hand and the meat had a very peculiar after taste. Maybe we shouldn't go to a "steak" place for what we ordered but... live and learn.
(2)
John C.
Logan's has excellent prime rib at the weekends. Good food, fair prices, fun atmosphere - somewhere to go for a casual dinner out after work.
(4)
Pepper T.
Classy as a Lap Dancer leaving a skid mark on a man's lap that is a indication of the way they cook filet's of beef here here . (crap on your plate) Remember the Movie Logan's Run where they killed everyone that reached 30 years old well I am over 30 but I felt like dying after trying my meal we've been here years ago but thought maybe they weren't as bad as we remembered . We were seated and it took around 15 minutes for someone to acknowledge us as we noticed the table next to us that got seated latter and already had food before we even had water ok so that was no big deal it happens all the time at chains . My husband ordered the $4.99 for 2 margarita's (I knew better) and I took a sip and it tasted like you licked a spoonful of dry artificial drink mix . (YUK) This place had a MASSIVE amount of peanut shells and DUST all over the floor so if you were wearing flip flops you might cut your toes on shells . They have a bucket of peanuts on every table and I hope little dirty kids hands weren't on them not to mention peoples coughs . When my meal arrived I thought it looked ALMOST picture perfect because my vegetable skewer looked great with real fresh vegetables on it but when I tasted them they were awful because they brushed them with I COULD TASTE cheap Italian dressing and some sort of brown NASTY sauce (YUK) ! Then I saw my potato with all that melted whipped butter that looked like SPIT (YUK)! (it wasn't but looked like that the way the butter melted) but maybe the WORST was what they did to the filet....WTB (bleep) they brushed the filet with liquid smoke and maybe a terriyakki sauce and that was another YUK! I consider the filet not edible the way it tasted and took it home for dog treats (I washed sauce off for my dog of course) The sauces on the vegetables and on my filet were awful and ruined them in taste and as far as I know they are not listed in description on menu . This was not the most expensive meal but not that cheap either (mine was $16) but even if it was free I still would not recommend . Now that I Yelped I will remember years from now that I didn't like . One star ? two stars ? but my understanding of definition is eeks me thinks not meaning I won't go back not just I had better...duh..I am not a fan of here.....maybe you are?.....not the best quality but it really is too amateur to go out for it's like your relative that can't cook and just throws stuff in a bag with Italian dressing and then throws it on the grill . it was close and I didn't feel like going far but I should have done a Logan's RUN AWAY!
(1)
Sondra H.
We were quickly seated, promptly served and the waitress was very attentive. The manager came by making his rounds to make sure everyone was being taken care of. Their rolls were just like Grandma used to make. I had the 8 oz filet medium rare w blue cheese and It was so tender it melted in my mouth like butter. Soooo good. Will definately return !!!!!
(5)
Ray C.
Nice place, food is always good and service is good also!
(3)
Mike C.
We go here whenever we get the chance. My only wish is for one over here on the West side of town. Be sure and try the Buffalo wings...they are very tasty. Roadies/Porkies are also a favorite. The Onion Brewski steak is very good too...come to think of it,everything I've tried there is good. Servers are friendly...never had a problem. I've visited their restaurants in Alabama,TN and now here in AZ. I'm a fan :)
(5)
AK C.
One star is really too much. We went to the one in north Phoenix (next to Red Robin) on a slow Monday night. It took forever to place our order, then over an hour to actually get the food. It definitely wasn't worth the wait. I'm pretty sure my shrimp wasn't cooked and the only veggies on the shrimp and veggie skewers were onions and barely-cooked zuccinni. The waitress wasn't even a bit apologetic for the wait or quality. I won't be going back.
(1)
Nicole S.
I loved my visit to Logan's Roadhouse. I go there once every 5 weeks or so. At first, I tried the steaks and chicken tenders but I have settled on a regular order of the Fried Chicken Salad. Their servers are friendly and I often end up having little chats with them because they are so approachable and accommodating. The desserts are very cute as well (I love the little buckets) and the birthday "YEE-HAW"'s are fun to witness. I will definitely continue my visits.
(5)
Jenny G.
I went here a few times about a year ago and loved it. We were in the area and decided to come again. It was again a great experience. While the food and pricing is good, I have to rave about the service. Truly good service is so very hard to find. I'm very impressed. Our waitress was Candy. She was so friendly and most helpful with the menu. She made us laugh and was attentive to our table. Even the team walking by was friendly, attentive and smiles. Great team of people there! Despite the drive, we will for sure come again.
(5)
Valerie G.
The food is good...but every time I have been here the service is mediocre at best. I asked for a refill on my soda, the server took it, walked by my table empty handed twice, then finally brought my refill. It's not even that busy...
(3)
David L.
It was great. Being our first time, the server was very courteous and did a good job answering our questions about the food. Never been into a place where you have a bucket of peanuts and you just throw the shells on the floor. My son LOVED that part. It was a good time and the portions were pretty sweet.
(4)
Caroline T.
My husband and I visited the Happy Valley location for dinner on a Monday night. The restaurant was busy. We stood and waited for the hostess to acknowledge us and at first she glanced over but then continued to talk to her co-worker; we waited for a few minutes before she seated us. Once seated, the waiter did come over and ask us what we would like to drink. He made a remark about my husband's t-shirt he was wearing (Star Wars) and then brought us our ice teas. He gave us some time to look at the menu and we asked him about the special menu that is offered Mon. Tues. and Wed. they are lunch sized portions (teriyaki chicken, meatloaf, grilled salmon, strip steak, etc., served with two sides for $14.99). We decided on the grilled salmon and we each chose our two sides. The waiter then brought us out two warm rolls with butter and small plates. We did not have any silverware and eventually had to take it off of another table nearby that was not occupied. We ate the rolls and the waiter returned and asked if we would like some more and we said yes. He said it would be a few minutes until he would have some more. He saw my tea was empty after passing by our table several times and finally asked if I would like some more tea. I told him yes, but it would be another 10 minutes before he brought me out another glass and the tea was warm with melting ice floating in it. After the waiter passed by our table more times than I can count, always bringing other diners their food and glancing at our empty table, he finally stopped and asked if we had received our food and we told him no. His response: Oh, I don't know what happened. I will go back to the kitchen and find out. Several minutes later, a man came out without introducing himself to us and said he would have our meals out in the next 5 minutes as he was putting the order in. Stating: I don't know what happened to your ticket or why you haven't received your food. Another 10 minutes passed and out came two meals we didn't order and we had to tell the waiter these are not what we ordered. We ordered the grilled salmon, remember? to which a puzzled look came over his face. The meals were swiftly removed and returned to the kitchen. My husband and I looked at each other and we decided we had enough of the excuses and poor service and at that point we just wanted to leave. We walked to the hostess station and told the hostess, who asked us what table number were we at? We told her what had happened and that we wanted to pay for our ice tea. Another waiter was hanging out at the hostess station and he apologized stating if he knew of the situation he would have done something as in finding our waiter. We told him our waiter knew of the situation. Our waiter appeared and said "the drinks are on me." No apologizes were forthcoming from him or the manager or the hostess on the situation. We were waiting for our food for over an hour. We will not ever return and we would not recommend this Logan's Roadhouse to anyone. Apparently they are selective of who they serve there and I guess we didn't make their "cut." For this reason, I am giving them one star.
(1)
Silvia S.
I would love to give a 5 stars to the chefs my meat was delicious, ribs were amazing but Im giving 2 stars for the customer service. The place was empty few customers. The hostess sounded like she was bored or tired. Our waiter sounded and looked so mad she was bother when we ask her for more water. Thanks for the great food. Please improve your customer service
(2)
Jen T.
I'm not much for giving low/single star ratings, but I feel pretty strongly about this one. The only thing that I enjoyed was a full glass of diet coke whenever I ran out, but that's it. The apps (we got a trio)were greasy and didn't taste like much other than grease. The poor pickles that were sacrificed to be fried . . . Doomed to a life of no pickle flavor! I also ordered the grilled meatloaf. I took a bite and the rest was trashed. The baked potato was tolerable. Even the salad was lackluster, and it's pretty hard to mess up a garden salad. I will not return. I will say that my meal was credited and I didn't have to pay for it, but that should be expected when it's so terrible I couldn't even try a second bite.
(1)
Chris G.
Went once, not impressed at all. Had a rude trailer trash looking waitress that ignored us 95% of our meal, and our food was burnt and cold when we FINALLY got it. I had heard good things about this place, and after my experience there... I really don't know why people like it. I will not be going back.
(1)
Big D.
Tonight (6-27-2015) should have been a great night out, but it was not. The restaurant itself was lacking in pretty much every measurable category, even the waiter was clearly having a lousy night as well (his attitude was less than hospitable). Mens Restroom: I've seen cleaner outhouses and port-o-pottys. One toilet looked like somebody assploded, the other looked as though it came from a frat house. A staff member was notified, but when we left the problem had still not been addressed. Food: 1) Steaks had no char on them and were not cooked at a sufficient enough temperature to break apart the fat and make the steak tender and enjoyable. Grilling steak is not difficult and it's a shame to see beef treated with such disrespect. 2) Salads were just awful. The lettuce was bitter, tomatoes were flavorless, and the steak was well, gross. I don't know how they managed to do this, but they found a way so I guess that earns points for going the extra fail mile. 3) Of our 4 sides, 3 were delivered and 1 was edible (corn). Kitchen Management (we were sitting right next to the kitchen): The man doing quality control (manager?) on the food before it went out did some things that I thought was a bit questionable. A dish was about to go out, but it was missing the fries. He took some fries off of another order and put them on that dish, but did not replace those fries taken from the other order. Really? You're going to short change someone some fries? On several different orders, I saw food fall off of the plate onto the stainless steel counter. Rather than replace the food, the manager just put the food back on the plate. Once he "dusted it off" and another time "blew it off" neither of which is likely to pass a food inspection. Several other times, it was just put back on the plate. No gloves mind you, just bare hands. Everybody has off days and this may well be one of those times. Personally, I have no desire to come back and find out.
(1)
Peggy B.
I recommended this place to our friends and I was so embarrassed. 2 of us in our party ordered prime rib medium rare. One of us had an end cut and when we mentioned it, we were told it would be another hour before more prime rib would be ready. All of our dinners were stone cold and the manager said he could take it ALL back and fix it. From where I was sitting, I could see the kitchen and all of our plates were headed for the microwave oven. We motioned for our server and told him we did not want out steaks and lobster tails heated in the microwave. He apologized, we left and we will NEVER, EVER, go here again. The manager was totally unprofessional and clueless in solving this situation.
(1)
Jeff B.
Business lunch today for a few of our guys. The five of us arrived at 11:40 AM with big appetites (two of the guys are BIG) so I hope they fill up. There was no wait today, so we were seated right away. I ordered the Fried Cheese and Bacon Burger with fries and a Raspberry Iced Tea. The others ordered a T-bone steak, tilapia, ribeye and shrimp scampi. The service deserves a shout out: Alyssa was patient with our boisterous group and did a great job of catering to our needy guys. She had a good sense of humor and deserved the large tip I left. All the meals were cooked to everyone's satisfaction. The only issue that was brought up: the baked potatoes were huge but the mashed potatoes were scant. The mashed guy felt a bit slighted. Other than that, all kudos. I will be returning with a crowd, since this is a favorite of our team. Good job Logan's!
(5)
Kat S.
Slow service, mediocre food. We had to send the prime rib back twice, it was like shoe leather. The waitress didn't seem to care much about the food being overcooked and didn't refill our drinks at all. Overpriced for what it is. The peanuts were great, but we won't be back.
(2)
Paige G.
Went here for Happy Hour on a Saturday night. Drinks were great, food was just okay. Had the fried mushrooms, but really got more breading and grease than anything else. I sat at the bar and service was alright, we never got the bread they normally serve after you order. May come back to Logans again but for sure it will be this one!
(3)
Leslee S.
I loved their sweet tea! I also ordered fried pickles and chicken strips. Everything was delicious!
(4)
Rand H.
About 15 of us got together for a fun lunch here today after touring the nearby North Gateway recycling facility. They start you out with pails of peanuts in the shell and "Homemade" Yeast Rolls. Then I went with an "Old Fashioned Cheeseburger" with shoestring fries & coffee. The rolls and coffee were delicious, the burger, fries and table service ok, but unremarkable. This is second visit to a Logan's, and this one eeked one more Star out of me than their Mesa location, where I had a steak, but I think this chain falls short of both Texas Roadhouse and Outback Steakhouse. :-) Cheeseburger, fries, coffee, rolls, peanuts: $9.99
(3)
Philip D.
Not a great food experience. These franchise food places should spend a little more on a well trained kitchen staff and let their food do the talking. I had a pre-formed, frozen burger with a breaded and deep fried cheap commercial cheese patty on top. Fries were average at best. Won't be going back to any of their establishments.
(2)
David C.
I can only give them 1 star and is is because we left after sitting un-noticed for 15 minutes. No hello. No drink order. No service. And it was not busy...we were sat immediately. 15 minutes is not that long but wait for even a "I'll be right with you." would have been appropriate. Told manager we were leaving because of their service and he seemed he couldn't care less. Funny how the other 4 restaurants next door all have waits but they don't...wonder why??? Too many choices and restaurants can't really afford to just have families of five leave. Too bad for them. Only 4% dissatisfied customers speak out. 96% go away quietly and 91% never come back.
(1)
Jeremiah S.
Tonight we ordered the Prime Rib with shrimp for my wife and I ordered the Porterhouse. As expected the food was all outstanding. My steak was an excellent Rare and the side were good. My wife truly enjoyed her Prime Rib cook a very nice Medium and she also enjoyed the jumbo shrimp scampi. Multiple baskets of delicious rolls. Our waitress was quick, friendly, and seemed to enjoy her job greatly. The only complaint was about my wifes Prickly Pear Margarita. She said it was extremely sweet and tasted very light on the tequila.
(5)
Tom G.
Have been back to Logan's quite a few times and have found the food and service getting much better.
(4)
Allie M.
Liked it so much I decided on a second visit. I called in an order to go & it was royally screwed up. Ordered the onion brewski steak & end up with just a steak without any of the sauce or toppings & we didn't get the right sides we ordered. Didn't realize it until we were home so we called to see if they could do anything about it & the manager said we could get a free meal next time we went there. So the next week we called in another ordered. Same. Exact. Thing. Happened. Manager said we could get another free meal. Called in another order a few weeks later. Same thing plus they don't have one of the appetizers we wanted (but charged us anyway for something else we didn't even want) We were even promised everything in our order was correct by the hostess. Our fault for not checking I guess. So manager says he'll give us another free meal & we order again a week or so later. Finally they get it right. We made sure to check the food before we left. & the manager was nice enough to comp the entire order for our troubles. Because they made it right, they will still have our business. & when I finally got my correct order, it was DELICIOUS!
(3)
Seth D.
I Grabbed some to Go for my daughter and decided get a beer. Payed way to much for it. $4.60 for a 16 ounce domestic is way to lmuch when I can go across the street and get a great craft beer for less at mellow.
(3)
Mickey B.
I am glad I came back a second time. My first experience was on a day when they were a little short staffed due to people calling in sick (I overheard the bartender) and my order was messed up that day. However, we returned for a happy-hour-take-out session and were really pleased. I never had to ask for another beer - only say "yes" or "no" and I love that in a bartender. It was pretty busy and we were very, very attended to by both bartenders. I am very picky about mac-n-cheese and Logan's was pretty good. Also, I realize not everyone loves meatloaf, but I LOVE a good slice of ground-n-baked cow flesh if it's done right. Logan's ML was pretty good - finished with a little char on the grill and a side of gravy. The serving was huge and I had enough for breakfast. Yes, meatloaf for breakfast. Don't judge me... We'll be back for happy hour and takeout again and again cuz it's by our favorite movie theater as well. Good job kids...
(4)
John K.
2 Stars are for the service, which we had a very nice server. Bad taste in food and drink, but very nice. At best this restaurant is eh...or below average. The food is of less quality than the average chain located all around this restaurant. Nothing came out hot so the food was warm/cold and the meat is cooked well unless you ask. Any place that cooks their food well unless asked is hiding their quality. This is a Roadhouse place, where when they first opened the peanut shells were thrown into the ground and the food was good. So on the advice of others it has become a choice of all evils in what they call the Norterra. With all of these chains I should have know what was to come. Happy Hour signature tea drinks were horrible. They were at least strong but I'd rather have it strait if I wanted a kick. Their nachos were like Chili's chips with a not so liked array of toppings...can/instant tasting. Wings are small and soft with a nasty aftertaste. And now the burger... Although I didn't try their steak, which I can't imagine being any better. But to cook a burger well and have the specialized ons taste generic is such a negative. I would hands down of rather of had an In-n-Out burger and feel satisfied. But I will say the fries are not that bad...regular or the sweet potatoe. If they actually came out hot. Oh, and their free peanuts are actually good as well. So as a punishment for not following my instincts... I deserved this bad meal and lesson. But as a Yelp'er to another Yelp'er...please don't make my mistake. Or go to Red Robin's right next door.
(2)
Edward D.
This is a tough review, When I usually do a review, it's a experience not only by me but also the family. I was just OK with Logan's. Service: The service was fine, the atmosphere was good. We actually had a very good time there, but please note! Next time we go there, we will be seating in the dining room. The bar is very uncomfortable. AND PLEASE WATCH YOUR STEP, wife almost fell! FOOD: I ordered the half rack of baby back ribs w/fries. The ribs were cold, and maybe that took away any chance of a good experience? Ribs were tough, and just wasn't doing anything for me. Very disapointed about that, I was really in the mood for ribs. Fries were good, and their dinner rolls were great! Now for the rest of the family who had a great time. Daughter #1 had he usual chicken tenders and fries, Daughter #2 had Mac and Cheese, and the wife had a bake potato and salad. They all enjoyed their dinner, I had a piece of Daughter #1's chicken and it was very good, loved the texture and spices. Like I said before, we'll comeback again
(4)
Mantis T.
If only giving zero stars was possible. It was our second time eating here and it was horrible. The first time eating here was fine, no trouble with the food and service but this time around they really dropped the ball. After putting in our order it took our server 30 minutes to let us know that the kitchen is backed up and our food will be delayed a little. And another 30 minutes passed by with no food in sight and no one from management has come to speak with us about the problem. The party that sat next to us arrived 15 minutes later than we did and got their food way sooner than us. Looks like they had to slaughter the cow, fish the lobster from the sea and plucked the feathers from the chicken to prepare our meal. An hour and 10 minutes later we get our food and guess what? The damn fires are stale and I didn't want to wait for my food again! We just ate our meal and asked for our check. You would think that due to their incompetence they would comp us on the appetizer that we ordered but they charged us for everything. Blame me for coming to this place and expecting decent service but I'll never make that mistake again. Take caution if/when you decide to dine in here.
(1)
Tara M.
We enjoy lunches here. The tilapia is good but the broccoli is usually under cooked. Today.... well, it's a holiday! so forget the healthy stuff :) I had a fried cheese and bacon burger! OMG.... I should say it slowly... F R I E D CHEEEESEEE & BaCoN burger. I didn't want to do it but I was talking to the waitress who was VERY friendly and telling her my love of burgers, she recommended it to me and the sweet Tea which was peach and had a good healthy amount of vodka in it. DELISH. The burger was better than I had hoped it was moist, dripping creamy fried cheese with nice thick sliced bacon and shoe string fries on the side with ranch dressing. You no longer throw peanuts on the floor they have lil buckets at the tables for that and THAT makes me very happy. never was a fan of walking on peanuts... sounds like egg shells. I have been here several times and it was over due for a review and this one needs to go on my love of burgers page. :)
(4)
Lene T.
Horrible service. Waited 30 mins for our meal only for the server to come and tell us that they messed up our order. Waited another 30 mins and nothing was comp'd.
(1)
Melissa V.
I always pass by this place and never think to have food. On a whim, I thought Id try it for lunch. They have a budget friendly lunch that comes with two entrees, two sides for $14.99. I ordered the pork chop and my date ordered the BBQ chicken. I was weary of the quality since it was cheap but it was surprisingly delicious and well made. The server was prompt and delightful. I am looking forward to returning. FYI- the special is at lunch from Mon-wed.
(4)
Marvin A.
+_+_+_+_+ Logan's is many kangaroo hops ahead of that Australian place +_+_+_+_ Met friends for a movie and dinner. The steak I and my wife had were $11.99 I wasn't expecting much for this price. I'm shocked ....... the meal was outstanding. The steak was
(3)
Lisa B.
The best steak I have ever had! The best service as well! I am way more than satisfied with this place and will most definitely be going back!
(5)
Lauren N.
We were placed in the back corner of the restraunt and were given awful service! They forgot about my sisters salad, and never checked in on us! After being slow the whole time they were quite quick to give us the check and let us pay! Texas Roadhouse is a cheaper, friendlier, and more tasteful option! Over priced and not worth the money!
(1)
Janelle J.
In the beginning the service was good, the waitress was friendly and talkative. My bf and I both ordered steak, and that's where it went wrong. We ordered the steaks medium and they were dry and very well done. The manager happened to walk by when I cut into my steak and saw my disgusted face. And he got me a new steak and then I showed him that my bf's steak was just as dry and had a new one brought out. But after that the waitress was pissed off and tried to shove us out the door before my bf's new steak came out. We weren't mad, we just wanted decent steaks. The second steaks came out juicy and tasty.
(2)
Heather A.
Just had a wonderful dinner and service! They have made great changes to the menu! They always have been clean!
(5)
Chris B.
Stay away, food was really terrible! Had ribs and fries based on waiter recommendation, ribs were actually cold, fries were cold...ribs were dry and tasteless. Worst meal out in years, shame on you, Logan!
(1)
Dan M.
By far the most outstanding service we've ever experienced. Lisa was a wonderful server and Edd and Peter are a very professional management team. If 10 stars were an option they would all most definitely get them........WELL DONE!
(5)
Mark F.
Good atmosphere. Love the bucket of peanuts. We were seated near the bar which I think is the trainee section. The server was friendly but slow and did not know the wines on the menu. They must be animal friendly as my T-bone steak must have died naturally of old age. Very dry and tough. Ordered a second beer, when it came it was not the same brand as I ordered the first time. Won't go back.
(2)
Mark S.
I was ok Logan's but not impressed by anything they had. The food was expectable but nothing out of the ordinary. My steak was average and so was the service. I just don't have much to say about this place. There are simply better places to go that have the same food to offer.
Yes, this is a chain ... but if its what you are looking for, the prices are pretty decent, the steaks are good, and the staff is attentive. This location - being right off the freeway and in a major shopping center - is always crowded for lunch and dinner. Sitting down for lunch or dinner, you will be presented with a basket of rolls -- stay away -- unless you want a mouthful of bliss! I think I pounded through 4 of these before the appetizer ever makes it to the table. Rolls are unlimited -- so ask for MORE! LOST STAR - I expect my steak and side to come out hot and steamy. Just not the case here on this visit. Even the kids commented on the "steak bites" being warm... they also like theirs hot. The service did make up for the lack of food prep. The waitress was constantly on top of drinks and tried her best to make the experience better.
(4)
Jules S.
Awesome service and food. We actually got off rte 17on our way home for Red Robbins but decided last minute on Logans as they have a special banner and kids meals for $3.?? since the kids only pick at their meals. Leslie our waitress was AMAZING!! Best service ever. She brought the kids food out first which was nice for once. She brought us extra napkins and water without the need of us to ask. She also recommended a mango citrus drink...and it was delicious. Our meals included Cole slaw, house salad (freshest I've ever seen) Chilli (yummy) veggie skewers, and baked potato ;) teriyaki chicken and bourbon bbq chicken....food was delicious and the bread basket was kept full. Our total was about $35 for a party of 4.
(5)
Kurt S.
Second time here- Watch for the "Bait and Switch" during Happy Hour... By that I mean they bring you a pint sized glass first during the "2 for 1" margarita special, but then the second glass is only about half that size. WTF??? I guess they think after the first one, you might not notice??? Shouldn't it really be labeled "1 and a half for 1" then? Either way, I think there should be some type of a disclaimer about this on their menu or something. Maybe its there, but if it is, I didn't see it. The first time I went here, I noticed this wily tactic, but I just played it off as a fluke or maybe they were just out of the original size glass, but when the exact same thing happened the second time, I knew it wasn't a mistake. Other than that, the food is OK but nothing really worthy of more than 3 stars. The service was very attentive, but the sneaky Happy Hour tactics cost them the 3rd star. In addition, this location shares the same parking lot as several BETTER restaurant choices, so the parking can be really abysmal and there is usually a long wait during prime time.
(2)
Melissa B.
Had a very good experience during lunch a couple days back. The server was friendly, the food was good and the prices were fair. I am eating a restricted diet, and found the menu to have many healthy, low calorie options.
(4)
Bill J.
This place has me stuck with a sort of love/hate relationship. Seriously. The food is usually pretty good, and there's quite a bit to choose from, but sometimes I've been disappointed on the food more than once, which is the crux of the problem. For example, I've gotten mac and cheese that looks like it was taken out of a refrigerator and heated up, and tasted like it too. Absolutely disgusting and I would have been utterly ashamed to give it to a dog, much less a paying customer. Apparently the cooks and the waitstaff saw nothing wrong with it though until I pointed it out. On the plus side, they did fix the issue and bring me some much improved mac and cheese in short order. The list goes on from there. I once ordered a chicken meal, asked for no rice since it comes on a bed of rice. Sure enough, I get it with the rice anyway. I try picking it out, but grow tired of it and send it back for another. Manager did apologize for it, but seemed annoyed that he had to do so. What else? There was the time they brought my chicken out missing the peppercorn dressing stuff that goes on it. Pointed that out and they brought me a lukewarm mini-bowl of the stuff to put on myself. What the heck is that? Take it back and fix it properly, the customer doesn't do food prep if you expect a tip. Also had a negligent server drop some kind of an ice pack onto the floor (we were seated by a drink and cashier station). Some kind of liquid splashed onto me and onto my food. Not only did the server (not our table's) not care, she left it on the floor where she dropped it, for other people to slip on, and walked off. I will say, however, I have always loved the yeast rolls they have at this place. I am a sucker for them and can never get enough. They've never been a disappointment and are one of the reasons I keep going back. My wife also loves the chicken tender meal and, usually, the steaks (e.g. "The Logan"). I find the burgers to be pretty good, but the ribs to be somewhat sub-standard compared to other joints (and especially for the price). Bottom line is that I go to Logan's now and then if I have a craving or can't think of another place nearby to eat, but it is definitely not my top choice. I can get a better burger somewhere else, better ribs somewhere else, better chicken somewhere else. Those darned yeast rolls, however, I have been unable to get my fix for at any other restaurants. Also, at least so far, service has generally been above average, especially when we've had problems. I abhor bad service, more so than hit-or-miss food, which is probably why I put up with this place. If I could make one recommendation to management here, it would be to improve their consistency on the food a bit. I'd be happy to give more than 3 stars if I didn't have so many 'experiences' regarding my food. Will certainly update my review as time goes on and I get more experience with this place.
(3)
Mike B.
This is a typical mid range steakhouse. I got the grilled chicken salad and it was good, not overwhelming. The chili was actually really good. Our server was great, we had a party of 8 with separate checks and she did a great job getting everything correct. We were seated quickly and got our drinks shortly thereafter. Great location, close to the highway and convenient to other stores / shops.
(4)
Lindsey C.
Awful restaurant! Filled with incompetent staff and terrible management. We've been to other Logan's locations in other states and always had a good experience. We will never go back to this location
(1)
Mike D.
So took my daughter to dinner here last night and was very disappointed. We have been here before, but this time I decided to yelp about it. We waited an unheard of 15 minutes to have a server come by and take our drink order. The soda's came and we order our dinner. Both of us like our steaks rare, both got potatoes and salad. An easy order for most kitchens, but not here. The salads were good. They have changed their dinner rolls. They used to use the ones that Golden Coral uses. The ones they use now are a lot harder then the old ones, and that was a very good part of the meal, nothing like a good soft roll with butter. The steaks and potatoes came. I guess the cooks need to learn what rare means on steak. These steaks were cooked medium well, and for a steak lover, there goes the flavor of the meat. No amount of A1 can help that. Then to make matters worse, the potatoes were rock hard. I have yet to figure out how to do that if they are made fresh. I think we got the ones left over from the weekend. Don't ask to see a manager, because we were told he was outside talking to someone, so we just paid and left. What a waste of money. I think next time I will drive a little farther down the 17 and go to the new Texas Roadhouse or Outback. I would have given this one star, but the server was really nice and kept the drinks filled through the whole meal.
(2)
Daren C.
I think they got a new chef/cook. We went for a company lunch today and it was great. 1. Chili 5 stars 2. Open faced roast beef w/ mashed spuds 5 stars 3. Roadies/sliders 5 stars 4. Chicken salad 5 stars 5. Buffalo Chicken sandwich 5 stars x 2 people 6. Burgers 4 stars x 3 people. 7. BBQ pork 3 stars onlt because it had slaw on top. Very solid reviews from ewveryone at the table.
(4)
Jode D.
Service was mediocre. They started cleaning around me. Why let me in the door if you are not going to stay open?
(2)
Cathy C.
Love this place and you can't beat the special Mon-Wed, Amazing!!!!
(5)
Paul V.
Logan's food was surprisingly good. I admit I wasn't expecting much when I went the first time, but my girlfriend and I went on a Monday night for their two meals for $15 deal (M, T, W only). For that price you get two entrees with two sides each. The deal and the food was better than Applebee's. I recommend the steak or the tilapia. The baked potato and vegetable skewers were very good sides too. They have good bread while waiting for your meals. For $5 more you get an appetizer and dessert to split too. Again, a better deal than Applebee's. They lose a star for subpar service. Sorry guys.
(4)
Steven P.
Really enjoyed the meat-sampler which included pulled pork, ribs and BBQ chicken with two sides for less than $20. Of course, this included their warm and tasty bread with all-you-can-eat peanuts. Our server was spot-on with every need we had. I noticed that a lot of people don't care for the food quality, but I personally didn't have any issues of great importance to speak of.
(4)
Jonny B.
I wasn't too impressed with the food. It was kinda of a let down since our Friends raved about it. Even the service was poor. I most likely won't go back.
(2)
Jessica P.
Yesterday was the third time I celebrated my carnivorous side with this lovely steakhouse. It's your normal steakhouse as far as decor goes... peanut debris on the floor... wooden decor... kinda dark. The thing about Logan's is that it's MASSIVE. I've never attempted to try and find the bathroom because I know I'll get lost. Cool part is, there hasn't been a wait to get in at all... as soon as we walk in, we get seated. The menu is good... love the top selections of meat. It's been hit or miss with my New York Strip that I always get. Yesterday, that piece of meat was the best thing I've had for YEARS. So nice... didn't have to trim it or deal with tendons in the middle of the meat or anything... it was beautiful. We also had their artichoke and spinach dip... it's ok. Standard, nothing to write home about except that it's pretty salty. Service has always been great every time. The servers are down to earth and they will joke around and hang out if you are open to it.
(4)
Patrick I.
My food came out ice cold. I don't mean warm, I mean cold! Other order at table was fine.
(2)
Angie A.
Food wasn't that great the bread was the best part of my meal. Try one of the other 10 restaurants in the area to avoid disappointment.
(2)
Jenny G.
I went here a few times about a year ago and loved it. We were in the area and decided to come again. It was again a great experience. While the food and pricing is good, I have to rave about the service. Truly good service is so very hard to find. I'm very impressed. Our waitress was Candy. She was so friendly and most helpful with the menu. She made us laugh and was attentive to our table. Even the team walking by was friendly, attentive and smiles. Great team of people there! Despite the drive, we will for sure come again.
(5)
Valerie G.
The food is good...but every time I have been here the service is mediocre at best. I asked for a refill on my soda, the server took it, walked by my table empty handed twice, then finally brought my refill. It's not even that busy...
(3)
David L.
It was great. Being our first time, the server was very courteous and did a good job answering our questions about the food. Never been into a place where you have a bucket of peanuts and you just throw the shells on the floor. My son LOVED that part. It was a good time and the portions were pretty sweet.
(4)
Jen T.
I'm not much for giving low/single star ratings, but I feel pretty strongly about this one. The only thing that I enjoyed was a full glass of diet coke whenever I ran out, but that's it. The apps (we got a trio)were greasy and didn't taste like much other than grease. The poor pickles that were sacrificed to be fried . . . Doomed to a life of no pickle flavor! I also ordered the grilled meatloaf. I took a bite and the rest was trashed. The baked potato was tolerable. Even the salad was lackluster, and it's pretty hard to mess up a garden salad. I will not return. I will say that my meal was credited and I didn't have to pay for it, but that should be expected when it's so terrible I couldn't even try a second bite.
(1)
Caroline T.
My husband and I visited the Happy Valley location for dinner on a Monday night. The restaurant was busy. We stood and waited for the hostess to acknowledge us and at first she glanced over but then continued to talk to her co-worker; we waited for a few minutes before she seated us. Once seated, the waiter did come over and ask us what we would like to drink. He made a remark about my husband's t-shirt he was wearing (Star Wars) and then brought us our ice teas. He gave us some time to look at the menu and we asked him about the special menu that is offered Mon. Tues. and Wed. they are lunch sized portions (teriyaki chicken, meatloaf, grilled salmon, strip steak, etc., served with two sides for $14.99). We decided on the grilled salmon and we each chose our two sides. The waiter then brought us out two warm rolls with butter and small plates. We did not have any silverware and eventually had to take it off of another table nearby that was not occupied. We ate the rolls and the waiter returned and asked if we would like some more and we said yes. He said it would be a few minutes until he would have some more. He saw my tea was empty after passing by our table several times and finally asked if I would like some more tea. I told him yes, but it would be another 10 minutes before he brought me out another glass and the tea was warm with melting ice floating in it. After the waiter passed by our table more times than I can count, always bringing other diners their food and glancing at our empty table, he finally stopped and asked if we had received our food and we told him no. His response: Oh, I don't know what happened. I will go back to the kitchen and find out. Several minutes later, a man came out without introducing himself to us and said he would have our meals out in the next 5 minutes as he was putting the order in. Stating: I don't know what happened to your ticket or why you haven't received your food. Another 10 minutes passed and out came two meals we didn't order and we had to tell the waiter these are not what we ordered. We ordered the grilled salmon, remember? to which a puzzled look came over his face. The meals were swiftly removed and returned to the kitchen. My husband and I looked at each other and we decided we had enough of the excuses and poor service and at that point we just wanted to leave. We walked to the hostess station and told the hostess, who asked us what table number were we at? We told her what had happened and that we wanted to pay for our ice tea. Another waiter was hanging out at the hostess station and he apologized stating if he knew of the situation he would have done something as in finding our waiter. We told him our waiter knew of the situation. Our waiter appeared and said "the drinks are on me." No apologizes were forthcoming from him or the manager or the hostess on the situation. We were waiting for our food for over an hour. We will not ever return and we would not recommend this Logan's Roadhouse to anyone. Apparently they are selective of who they serve there and I guess we didn't make their "cut." For this reason, I am giving them one star.
(1)
Silvia S.
I would love to give a 5 stars to the chefs my meat was delicious, ribs were amazing but Im giving 2 stars for the customer service. The place was empty few customers. The hostess sounded like she was bored or tired. Our waiter sounded and looked so mad she was bother when we ask her for more water. Thanks for the great food. Please improve your customer service
(2)
Chris G.
Went once, not impressed at all. Had a rude trailer trash looking waitress that ignored us 95% of our meal, and our food was burnt and cold when we FINALLY got it. I had heard good things about this place, and after my experience there... I really don't know why people like it. I will not be going back.
(1)
Big D.
Tonight (6-27-2015) should have been a great night out, but it was not. The restaurant itself was lacking in pretty much every measurable category, even the waiter was clearly having a lousy night as well (his attitude was less than hospitable). Mens Restroom: I've seen cleaner outhouses and port-o-pottys. One toilet looked like somebody assploded, the other looked as though it came from a frat house. A staff member was notified, but when we left the problem had still not been addressed. Food: 1) Steaks had no char on them and were not cooked at a sufficient enough temperature to break apart the fat and make the steak tender and enjoyable. Grilling steak is not difficult and it's a shame to see beef treated with such disrespect. 2) Salads were just awful. The lettuce was bitter, tomatoes were flavorless, and the steak was well, gross. I don't know how they managed to do this, but they found a way so I guess that earns points for going the extra fail mile. 3) Of our 4 sides, 3 were delivered and 1 was edible (corn). Kitchen Management (we were sitting right next to the kitchen): The man doing quality control (manager?) on the food before it went out did some things that I thought was a bit questionable. A dish was about to go out, but it was missing the fries. He took some fries off of another order and put them on that dish, but did not replace those fries taken from the other order. Really? You're going to short change someone some fries? On several different orders, I saw food fall off of the plate onto the stainless steel counter. Rather than replace the food, the manager just put the food back on the plate. Once he "dusted it off" and another time "blew it off" neither of which is likely to pass a food inspection. Several other times, it was just put back on the plate. No gloves mind you, just bare hands. Everybody has off days and this may well be one of those times. Personally, I have no desire to come back and find out.
(1)
Peggy B.
I recommended this place to our friends and I was so embarrassed. 2 of us in our party ordered prime rib medium rare. One of us had an end cut and when we mentioned it, we were told it would be another hour before more prime rib would be ready. All of our dinners were stone cold and the manager said he could take it ALL back and fix it. From where I was sitting, I could see the kitchen and all of our plates were headed for the microwave oven. We motioned for our server and told him we did not want out steaks and lobster tails heated in the microwave. He apologized, we left and we will NEVER, EVER, go here again. The manager was totally unprofessional and clueless in solving this situation.
(1)
Jeff B.
Business lunch today for a few of our guys. The five of us arrived at 11:40 AM with big appetites (two of the guys are BIG) so I hope they fill up. There was no wait today, so we were seated right away. I ordered the Fried Cheese and Bacon Burger with fries and a Raspberry Iced Tea. The others ordered a T-bone steak, tilapia, ribeye and shrimp scampi. The service deserves a shout out: Alyssa was patient with our boisterous group and did a great job of catering to our needy guys. She had a good sense of humor and deserved the large tip I left. All the meals were cooked to everyone's satisfaction. The only issue that was brought up: the baked potatoes were huge but the mashed potatoes were scant. The mashed guy felt a bit slighted. Other than that, all kudos. I will be returning with a crowd, since this is a favorite of our team. Good job Logan's!
(5)
Kat S.
Slow service, mediocre food. We had to send the prime rib back twice, it was like shoe leather. The waitress didn't seem to care much about the food being overcooked and didn't refill our drinks at all. Overpriced for what it is. The peanuts were great, but we won't be back.
(2)
Paige G.
Went here for Happy Hour on a Saturday night. Drinks were great, food was just okay. Had the fried mushrooms, but really got more breading and grease than anything else. I sat at the bar and service was alright, we never got the bread they normally serve after you order. May come back to Logans again but for sure it will be this one!
(3)
Leslee S.
I loved their sweet tea! I also ordered fried pickles and chicken strips. Everything was delicious!
(4)
Rand H.
About 15 of us got together for a fun lunch here today after touring the nearby North Gateway recycling facility. They start you out with pails of peanuts in the shell and "Homemade" Yeast Rolls. Then I went with an "Old Fashioned Cheeseburger" with shoestring fries & coffee. The rolls and coffee were delicious, the burger, fries and table service ok, but unremarkable. This is second visit to a Logan's, and this one eeked one more Star out of me than their Mesa location, where I had a steak, but I think this chain falls short of both Texas Roadhouse and Outback Steakhouse. :-) Cheeseburger, fries, coffee, rolls, peanuts: $9.99
(3)
Philip D.
Not a great food experience. These franchise food places should spend a little more on a well trained kitchen staff and let their food do the talking. I had a pre-formed, frozen burger with a breaded and deep fried cheap commercial cheese patty on top. Fries were average at best. Won't be going back to any of their establishments.
(2)
David C.
I can only give them 1 star and is is because we left after sitting un-noticed for 15 minutes. No hello. No drink order. No service. And it was not busy...we were sat immediately. 15 minutes is not that long but wait for even a "I'll be right with you." would have been appropriate. Told manager we were leaving because of their service and he seemed he couldn't care less. Funny how the other 4 restaurants next door all have waits but they don't...wonder why??? Too many choices and restaurants can't really afford to just have families of five leave. Too bad for them. Only 4% dissatisfied customers speak out. 96% go away quietly and 91% never come back.
(1)
Jeremiah S.
Tonight we ordered the Prime Rib with shrimp for my wife and I ordered the Porterhouse. As expected the food was all outstanding. My steak was an excellent Rare and the side were good. My wife truly enjoyed her Prime Rib cook a very nice Medium and she also enjoyed the jumbo shrimp scampi. Multiple baskets of delicious rolls. Our waitress was quick, friendly, and seemed to enjoy her job greatly. The only complaint was about my wifes Prickly Pear Margarita. She said it was extremely sweet and tasted very light on the tequila.
(5)
Tom G.
Have been back to Logan's quite a few times and have found the food and service getting much better.
(4)
Allie M.
Liked it so much I decided on a second visit. I called in an order to go & it was royally screwed up. Ordered the onion brewski steak & end up with just a steak without any of the sauce or toppings & we didn't get the right sides we ordered. Didn't realize it until we were home so we called to see if they could do anything about it & the manager said we could get a free meal next time we went there. So the next week we called in another ordered. Same. Exact. Thing. Happened. Manager said we could get another free meal. Called in another order a few weeks later. Same thing plus they don't have one of the appetizers we wanted (but charged us anyway for something else we didn't even want) We were even promised everything in our order was correct by the hostess. Our fault for not checking I guess. So manager says he'll give us another free meal & we order again a week or so later. Finally they get it right. We made sure to check the food before we left. & the manager was nice enough to comp the entire order for our troubles. Because they made it right, they will still have our business. & when I finally got my correct order, it was DELICIOUS!
(3)
Seth D.
I Grabbed some to Go for my daughter and decided get a beer. Payed way to much for it. $4.60 for a 16 ounce domestic is way to lmuch when I can go across the street and get a great craft beer for less at mellow.
(3)
Mickey B.
I am glad I came back a second time. My first experience was on a day when they were a little short staffed due to people calling in sick (I overheard the bartender) and my order was messed up that day. However, we returned for a happy-hour-take-out session and were really pleased. I never had to ask for another beer - only say "yes" or "no" and I love that in a bartender. It was pretty busy and we were very, very attended to by both bartenders. I am very picky about mac-n-cheese and Logan's was pretty good. Also, I realize not everyone loves meatloaf, but I LOVE a good slice of ground-n-baked cow flesh if it's done right. Logan's ML was pretty good - finished with a little char on the grill and a side of gravy. The serving was huge and I had enough for breakfast. Yes, meatloaf for breakfast. Don't judge me... We'll be back for happy hour and takeout again and again cuz it's by our favorite movie theater as well. Good job kids...
(4)
John K.
2 Stars are for the service, which we had a very nice server. Bad taste in food and drink, but very nice. At best this restaurant is eh...or below average. The food is of less quality than the average chain located all around this restaurant. Nothing came out hot so the food was warm/cold and the meat is cooked well unless you ask. Any place that cooks their food well unless asked is hiding their quality. This is a Roadhouse place, where when they first opened the peanut shells were thrown into the ground and the food was good. So on the advice of others it has become a choice of all evils in what they call the Norterra. With all of these chains I should have know what was to come. Happy Hour signature tea drinks were horrible. They were at least strong but I'd rather have it strait if I wanted a kick. Their nachos were like Chili's chips with a not so liked array of toppings...can/instant tasting. Wings are small and soft with a nasty aftertaste. And now the burger... Although I didn't try their steak, which I can't imagine being any better. But to cook a burger well and have the specialized ons taste generic is such a negative. I would hands down of rather of had an In-n-Out burger and feel satisfied. But I will say the fries are not that bad...regular or the sweet potatoe. If they actually came out hot. Oh, and their free peanuts are actually good as well. So as a punishment for not following my instincts... I deserved this bad meal and lesson. But as a Yelp'er to another Yelp'er...please don't make my mistake. Or go to Red Robin's right next door.
(2)
Edward D.
This is a tough review, When I usually do a review, it's a experience not only by me but also the family. I was just OK with Logan's. Service: The service was fine, the atmosphere was good. We actually had a very good time there, but please note! Next time we go there, we will be seating in the dining room. The bar is very uncomfortable. AND PLEASE WATCH YOUR STEP, wife almost fell! FOOD: I ordered the half rack of baby back ribs w/fries. The ribs were cold, and maybe that took away any chance of a good experience? Ribs were tough, and just wasn't doing anything for me. Very disapointed about that, I was really in the mood for ribs. Fries were good, and their dinner rolls were great! Now for the rest of the family who had a great time. Daughter #1 had he usual chicken tenders and fries, Daughter #2 had Mac and Cheese, and the wife had a bake potato and salad. They all enjoyed their dinner, I had a piece of Daughter #1's chicken and it was very good, loved the texture and spices. Like I said before, we'll comeback again
(4)
Lauren N.
We were placed in the back corner of the restraunt and were given awful service! They forgot about my sisters salad, and never checked in on us! After being slow the whole time they were quite quick to give us the check and let us pay! Texas Roadhouse is a cheaper, friendlier, and more tasteful option! Over priced and not worth the money!
(1)
Mantis T.
If only giving zero stars was possible. It was our second time eating here and it was horrible. The first time eating here was fine, no trouble with the food and service but this time around they really dropped the ball. After putting in our order it took our server 30 minutes to let us know that the kitchen is backed up and our food will be delayed a little. And another 30 minutes passed by with no food in sight and no one from management has come to speak with us about the problem. The party that sat next to us arrived 15 minutes later than we did and got their food way sooner than us. Looks like they had to slaughter the cow, fish the lobster from the sea and plucked the feathers from the chicken to prepare our meal. An hour and 10 minutes later we get our food and guess what? The damn fires are stale and I didn't want to wait for my food again! We just ate our meal and asked for our check. You would think that due to their incompetence they would comp us on the appetizer that we ordered but they charged us for everything. Blame me for coming to this place and expecting decent service but I'll never make that mistake again. Take caution if/when you decide to dine in here.
(1)
Tara M.
We enjoy lunches here. The tilapia is good but the broccoli is usually under cooked. Today.... well, it's a holiday! so forget the healthy stuff :) I had a fried cheese and bacon burger! OMG.... I should say it slowly... F R I E D CHEEEESEEE & BaCoN burger. I didn't want to do it but I was talking to the waitress who was VERY friendly and telling her my love of burgers, she recommended it to me and the sweet Tea which was peach and had a good healthy amount of vodka in it. DELISH. The burger was better than I had hoped it was moist, dripping creamy fried cheese with nice thick sliced bacon and shoe string fries on the side with ranch dressing. You no longer throw peanuts on the floor they have lil buckets at the tables for that and THAT makes me very happy. never was a fan of walking on peanuts... sounds like egg shells. I have been here several times and it was over due for a review and this one needs to go on my love of burgers page. :)
(4)
Lene T.
Horrible service. Waited 30 mins for our meal only for the server to come and tell us that they messed up our order. Waited another 30 mins and nothing was comp'd.
(1)
Melissa V.
I always pass by this place and never think to have food. On a whim, I thought Id try it for lunch. They have a budget friendly lunch that comes with two entrees, two sides for $14.99. I ordered the pork chop and my date ordered the BBQ chicken. I was weary of the quality since it was cheap but it was surprisingly delicious and well made. The server was prompt and delightful. I am looking forward to returning. FYI- the special is at lunch from Mon-wed.
(4)
Marvin A.
+_+_+_+_+ Logan's is many kangaroo hops ahead of that Australian place +_+_+_+_ Met friends for a movie and dinner. The steak I and my wife had were $11.99 I wasn't expecting much for this price. I'm shocked ....... the meal was outstanding. The steak was
(3)
Lisa B.
The best steak I have ever had! The best service as well! I am way more than satisfied with this place and will most definitely be going back!
(5)
Janelle J.
In the beginning the service was good, the waitress was friendly and talkative. My bf and I both ordered steak, and that's where it went wrong. We ordered the steaks medium and they were dry and very well done. The manager happened to walk by when I cut into my steak and saw my disgusted face. And he got me a new steak and then I showed him that my bf's steak was just as dry and had a new one brought out. But after that the waitress was pissed off and tried to shove us out the door before my bf's new steak came out. We weren't mad, we just wanted decent steaks. The second steaks came out juicy and tasty.
(2)
Heather A.
Just had a wonderful dinner and service! They have made great changes to the menu! They always have been clean!
(5)
Chris B.
Stay away, food was really terrible! Had ribs and fries based on waiter recommendation, ribs were actually cold, fries were cold...ribs were dry and tasteless. Worst meal out in years, shame on you, Logan!
(1)
Dan M.
By far the most outstanding service we've ever experienced. Lisa was a wonderful server and Edd and Peter are a very professional management team. If 10 stars were an option they would all most definitely get them........WELL DONE!
(5)
Mark F.
Good atmosphere. Love the bucket of peanuts. We were seated near the bar which I think is the trainee section. The server was friendly but slow and did not know the wines on the menu. They must be animal friendly as my T-bone steak must have died naturally of old age. Very dry and tough. Ordered a second beer, when it came it was not the same brand as I ordered the first time. Won't go back.
(2)
Mark S.
I was ok Logan's but not impressed by anything they had. The food was expectable but nothing out of the ordinary. My steak was average and so was the service. I just don't have much to say about this place. There are simply better places to go that have the same food to offer.
Love this place! Came here 2 weeks ago and its never disappointing. My whole family really loves it too. Great accommodations for large groups. I highly recommend if you have a wheelchair user in your group
(5)
Drew A.
Yes, this is a chain ... but if its what you are looking for, the prices are pretty decent, the steaks are good, and the staff is attentive. This location - being right off the freeway and in a major shopping center - is always crowded for lunch and dinner. Sitting down for lunch or dinner, you will be presented with a basket of rolls -- stay away -- unless you want a mouthful of bliss! I think I pounded through 4 of these before the appetizer ever makes it to the table. Rolls are unlimited -- so ask for MORE! LOST STAR - I expect my steak and side to come out hot and steamy. Just not the case here on this visit. Even the kids commented on the "steak bites" being warm... they also like theirs hot. The service did make up for the lack of food prep. The waitress was constantly on top of drinks and tried her best to make the experience better.
(4)
Jules S.
Awesome service and food. We actually got off rte 17on our way home for Red Robbins but decided last minute on Logans as they have a special banner and kids meals for $3.?? since the kids only pick at their meals. Leslie our waitress was AMAZING!! Best service ever. She brought the kids food out first which was nice for once. She brought us extra napkins and water without the need of us to ask. She also recommended a mango citrus drink...and it was delicious. Our meals included Cole slaw, house salad (freshest I've ever seen) Chilli (yummy) veggie skewers, and baked potato ;) teriyaki chicken and bourbon bbq chicken....food was delicious and the bread basket was kept full. Our total was about $35 for a party of 4.
(5)
Kurt S.
Second time here- Watch for the "Bait and Switch" during Happy Hour... By that I mean they bring you a pint sized glass first during the "2 for 1" margarita special, but then the second glass is only about half that size. WTF??? I guess they think after the first one, you might not notice??? Shouldn't it really be labeled "1 and a half for 1" then? Either way, I think there should be some type of a disclaimer about this on their menu or something. Maybe its there, but if it is, I didn't see it. The first time I went here, I noticed this wily tactic, but I just played it off as a fluke or maybe they were just out of the original size glass, but when the exact same thing happened the second time, I knew it wasn't a mistake. Other than that, the food is OK but nothing really worthy of more than 3 stars. The service was very attentive, but the sneaky Happy Hour tactics cost them the 3rd star. In addition, this location shares the same parking lot as several BETTER restaurant choices, so the parking can be really abysmal and there is usually a long wait during prime time.
(2)
Melissa B.
Had a very good experience during lunch a couple days back. The server was friendly, the food was good and the prices were fair. I am eating a restricted diet, and found the menu to have many healthy, low calorie options.
(4)
Rob J.
Ribs were fall-off-the-bone style cooked (I prefer chewin'), but the side grilled vegetable kabob was great. Sweet potato fries not bad either. They have a couple of happy hours in the evening with 2 for 1 well drinks. Sit at the bar, grab a pail of peanuts, and throw the shells on the floor. This place probably has the most personality of all the chain restaurants in this shopping area by some hotels, so it's worth considering.
(3)
Scott D.
I've been to Logan's Roadhouse several times in several different states. This is the place I go to when I need a steak in a casual atmosphere where I can drink beer from a bottle without any strange looks from other patrons. I took the family to Logan's on Sunday since I had the jones for that yummy bread they serve (you can always ask for more servings of bread), plus I needed a steak. I usually order their Prime Rib which is fabulous, but decided to go with a sirloin steak this time around. The steak wasn't the greatest, but I enjoyed the sweet potatoes and brocoli (hint - tell the waiter not to boil the life out of the brocoli). My kids enjoyed the chicken strips, mac & cheese and meatloaf and mashed potatoes. They inhaled that food so quickly I didn't even get a taste. My wife had a shrimp dish with her signature strawberry lemonade (good but Blue 32 Grill does it much better). You will usually spend about $17/$18 dollars a head at Logan's for dinner.
(4)
Gavino B.
Came to try it out for the first time. Happy hour specials are a bargain for drinks and small apps. Server was friendly and non intrusive. Now for the food, we weren't anticipating the best BBQ but it was sub par at best. Ribs were fork tender but lacked flavor. Sirloin stated it was 6oz buy it looked 4oz at best even at raw it was about 5oz. Fries were on the verge of burnt. I don't like being a critic but I appreciate good food. Oh and last none of the stalls in the women's bathroom had toilet paper. Per my upset wife!!
(3)
Joe S.
This place is hit or mess. On a good day they're a great place to eat and a good value with excellent service. On a bad day they can be horrible.
(3)
Grace G.
Do not expect service to be expedited if you walk in to take out. The food is good but the service in house and take out are lacking. For a steak house it is mediocre at best. They do have great value dinners if you are on a budget but it is not my first choice for steak house. The last time here, I think the host had never taken a to go order before and was unsure of how to go about doing such a task.
(2)
Brenda M.
My family has been eating at this Logan's since it opened. Not sure why I waited so long to write a review... I love this place. The food is delicious (get something that comes with Peppercorn dressing, and you will NOT be disappointed), the servers are friendly and attentive, and the atmosphere is family friendly and fun. I took my husband there for a post-Father's Day dinner and we had the pleasure of sitting in Chris' section. He was awesome - never left us needing anything. The manager walks around frequently and asks everyone if there is anything he can do for them, or if the service/food has been satisfactory. Thats how you run a business! Oh, and order the sweet potato. I swear...
(5)
L T.
This has become our steak house to grab a good steak without getting fancy! We have eaten here many times now (after striking OutBack from our list - see my review). The Steaks at Logan (I always get Ribeye here) have each and every time been perfectly cooked and awesome quality. The skewered veggies are my favorite so much so that I always order two extra. Recently they ahve been "raw" and had to be recooked which was disappointing. When the manager came around (which he always does when we are there) I mentioned it too him. He made an excuse about them being only heated and not cooked but honestly, you have to COOK zucchini or its hard. We'll see how that goes next time. They did "fix it" for me but since we've been there 8-10 times in the past few months and most times they are perfectly cooked, I find it odd. The atmosphere is a bit too sports bar-like for me but the food is good for an easy casual dinner.
(4)
Amelia P.
My husband and I were first time diners this evening. We enjoyed the buckets are peanuts, tossing the shells on the floor, and even the loud music--as it was the perfect atmosphere for loud music. My bowl of potato soup was delicious and the serving was just the right amount of food. The yeast rolls went perfect with the soup. While my husband enjoyed himself, he said, "they will have to do better with their mushroom and cheese burgers -- Red Robins (next door) has a better burger." Rest rooms we clean, prices were reasonable and we will return--it's fun to eat peanuts and not have to worry about the mess the shells are making.
(4)
Don S.
Food and service always great Excellent value. ..especially 2 dinners for $14 99 M-W. Full portions with 2 sides for each meal
(4)
andy w.
Probably, rated as one of the worst lunches I had. Food wasn't cooked to order and it was very tough. Appetizer was nasty and tasted spoiled. (They did take it off). Even the dessert wasn't that good.
(2)
Siobhan C.
They get 5 out of 5 starts for their Monday - Wednesday SUPER AWESOME 2 meals for $14.99 deal! That is right, kiddos, ALL DAY -- not just limited to lunch. My co-worker and I have become weekly regulars and the staff is always polite, nice, and considerate. If there is ever a problem, they quickly correct it and are very receptive to special requests. Seriously, where else can you get a steak dinner for $7.50 each AND get to throw peanuts on the floor without your mom yelling at you or you having to clean them up!? Also, the unlimited, free, hot, buttery, melt-y, and delicious sweet dinner rolls are AMAZING! (note: do not check calorie content of the rolls before visiting.... it will ruin the pure bliss enjoyed while devouring the rolls). Also, you can opt for healthier options here much easier than you can a burger place (salad, chicken or steak, and steamed broccoli easily does the trick!) Overall, even without the super amazing deal Monday - Friday, I enjoy this place and will continue to go back. (p.s. did I mention the free rolls!?)
(5)
Jennifer A.
My coworker and I ended up at Logans for dinner because we wanted to try something other than one of the MANY chain restaurants in the area (Olive Garden, Red Robin, PF Changs, etc). Well, we had good intentions, but later found out that Logans is a big chain too! We did the 2 entrees for $14.99 Mon - Wed special because we are fiscally responsible employees. She had a pretty big plate of chicken fingers and I got a teeny tiny 6 oz steak. Even though that is the correct portion size, I guess you are just so used to seeing huge slabs of meat when you order steak! It was also pretty tough, but I suppose you can't expect filet for the price. I liked the loaded mashed potatoes, but the broccoli was drenched in butter which sort of defeated the purpose of ordering a healthy side. The roll was also fluffy and delicious and BUTTERY! The special price is definitely cheap. You can even add a shared appetizer and dessert for an additional $5. Our server was super nice and checked on us many times. In fact I'm going to round up to 4 stars, just because she was so awesome.
(4)
John V.
Four of us ate here after taking in a movie. My wife ordered a filet and lobster, my sister ordered shrimp, my brother in law ordered ribs and I ordered rib eye steak. The lobster turned out to be a large prawn and my wife described it as mediocre. My sister's shrimp were the typical, small breaded and deep fried fare. My brother in laws full rack of baby backs appeared fairly typical and he had no complaints... and no real compliments either. My rib eye appeared to be a sirloin... not a rib eye. I should have sent it back but with four of us eating together the wait would have been inconvenient. The steak was cooked to the correct temperature but it was fairly dry and tasteless; definitely not a rib eye and not a great sirloin. The service was excellent. The waiter was attentive, friendly and very polite. I tipped at %20 because of the service -- not the food. There are better steak houses. I dropped over $90 for the four of us and we would have done better elsewhere. I doubt I will return.
(2)
Tim A.
The food was great as usual but it was the service that set this place apart. This is the first place we've ever been to that asked us to cut into our steaks to check to make sure they were cooked to our specification. This little gesture really upped the ante for other reataurants.
(5)
Eli H.
How have I not reviewed this place yet? I love the hot bread they give you while you wait for food, love the Santa Fe Talapia and the steak special is pretty good here too. This is a great casual spot with peanuts all over the place, good service, and not to pricey. I like bringing the kids here too more so than Red Robin next door since its fun for them and the food is 100% better.
(4)
Mike B.
This is a typical mid range steakhouse. I got the grilled chicken salad and it was good, not overwhelming. The chili was actually really good. Our server was great, we had a party of 8 with separate checks and she did a great job getting everything correct. We were seated quickly and got our drinks shortly thereafter. Great location, close to the highway and convenient to other stores / shops.
(4)
Had R.
Short Version It looks like it was either a failed Texas Roadhouse or a very cheap knock off, either way Norterra has plenty more to offer without suffering here. Food is on a fast food level, all frozen fried/microwaved, if it wasn't for the service I would have given it 2 maybe a 3. However my overall experience was just terrible. Waitress and Manager were clueless it took more than 55 mins from the time we gave our credit cards till the time we actually signed the check. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards. Long version Our waitress was very friendly and pleasant, we asked about HH drinks specially the wine. Now this isn't a place to go for fine wine we realize that, but when we asked which wines were on HH, we were told by our waitress that she didn't drink and didn't know the wines.... or how to pronounce them.... or which one was on HH. So we decided to back track and order a BOGO vodka and soda and lime.... that confused our t-totaller for a minute. We placed out order 3 appetizers. Our first round of drinks came quick. Then nothing for about 15-20 minutes. Which is painful when you are left with a bucket of salted peanuts. Finally I was able to order a another round of drinks, vodka and peach tea. Meanwhile we watched a everyone else get their main courses while we waited for our appetizers for another 10-15 minutes. So we are now nearly 40 minutes since entering the place. Finally our 3 appetizers arrived via other servers, again our waitress was gone elsewhere. We ate our appetizers which were so-so nothing special and not worth the calories and fat. We received our check and i had been charged for 2 teas, so we questioned this and the waitress said it was a mistake she would fix it. We gave her 2 cards to split the bill... 25 minutes later we flagged down the manager who said he would get this resolved. He promptly brought us a new check. "Hang on" wheres our credit cards we gave over 25 minutes ago!!. He went and found the waitress. She presented us with a split bill finally but didn't take the tea off. So I hunted for the manager and explained the mistake he said he would take care of it. Now nearly 40 minutes had gone by and he presents me with one half of the bill and removed the $3 tea....? Now I tried to explain that the folder I gave back to him had 2 slips in it to half the bill and he needed to redo the bill with the tea deducted.... The manager was clueless... finally brought us two checks but only one had the $3 removed... by this time we were so worn out and happy to see our cards back... it was 55 minutes since we handed them over that we paid, left a just tip for the service and left wondering what all the attraction was about. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards.
(1)
Jeff E.
Love this place, I had the "Santa Fe Tilapia" with rice and grilled vegies. Along with the beer and free peanuts it was a wonderful meal. A good time was had by all!!
(5)
Brian F.
It's a chain. It's got the schtick that makes chains appealing to the masses. But the food was good and while I wanted to eat a lot of the "bad stuff" that smelled great, I was on a highly restricted diet. It's increasingly rare (and much appreciated) when I can go and eat something tasty, at an affordable price and find an option or two on the menu that fits some of the weird dietary restrictions with which I've been living.
(3)
Nick B.
Food - 2/5 Food was below-average at best. My steak tasted like it had freezer burn on the edges of the steak or like it had been microwaved. The side salad was good, I finished it but the veggie skewer was dry and the tomatos were old. My buddy did get the Southern Fried Fish and Chips (Catfish) and it looked pretty good and most everyone else at the table seemed satisfied with what they received and thats the only reason I gave the food any credit. Service - 3/5 Waitress despite forgetting my beer was nice, she did use profanity when I mentioned she forgot my beer... I may have liked her more because of that tho. Atmosphere - 3/5 Like most other "Texas" steakhouses it was loud but I could hear the other 6 friends I was with which was nice. Price - 2/5 Based on the quality of the food I could have gone somewhere else and spend $20 for a ribeye and veggie skewer and been much happier. Drink specials were good and apparently they don't get much during the week because they have the big vinyl sign promoting 2 meals for $14.99 Mon - Wed. Overall - You can find a better steakhouse in most strip malls, probably even the one Logan's Roadhouse is in...
(2)
Melissa Y.
Ugh. Food was not impressive, service was MUCH less than stellar. Rude, actually. If I spend $40 for one person, I expect better. Of our group of 5, 2 of us enjoyed our meals and 0 of us enjoyed our service.
(2)
Gregg D.
First time here. Party of seven. Good, casual atmosphere. Our sever, Tori was fantastic ! No mistakes, no ' let me check' No drinks went empty, can't ask for much more than that. I'm not too picky, but the Wife & Daughter can be. Everyone's steak was cooked perfect ! Others had Prime rib, strip's, a Porterhouse, My Country Fried Steak was fork tender, no need for a knife, which is my first barometer, my second is flavor both passed with flying colors. gravy was tasty and it wasn't swimming in it, just enough to have some on each bite. All the food was tasty ! If anything was 'just average' it was the onion rings...but those are one thing that I AM picky about, haven't found great onion rings in Phoenix since I got here in '95. Wife said the sweet potato was the best she's had, even her own..lol. Everyone's first bite was followed with a ..WOW, ALL plates cleaned which is not usually the case with our crowd. Will be our new go to place, Outback just lost 7-10 regular customers. Well worth the extra 2-3 mile drive each way in my book.
(5)
Vincent F.
Just ok noyhing special here. Stay away from the shrimp dry and nasty. The bread is the best part.
(3)
Levon A.
Excellent establishment! My family always enjoy the peanuts & the biscuits. Their entrees are always good with sweet potatoes.
(4)
Bill S.
You get what you pay for... decent food and very inexpensive. This isn't a top tier steakhouse, but excellent for the price. Our large party enjoyed excellent service.
(3)
Bill J.
This place has me stuck with a sort of love/hate relationship. Seriously. The food is usually pretty good, and there's quite a bit to choose from, but sometimes I've been disappointed on the food more than once, which is the crux of the problem. For example, I've gotten mac and cheese that looks like it was taken out of a refrigerator and heated up, and tasted like it too. Absolutely disgusting and I would have been utterly ashamed to give it to a dog, much less a paying customer. Apparently the cooks and the waitstaff saw nothing wrong with it though until I pointed it out. On the plus side, they did fix the issue and bring me some much improved mac and cheese in short order. The list goes on from there. I once ordered a chicken meal, asked for no rice since it comes on a bed of rice. Sure enough, I get it with the rice anyway. I try picking it out, but grow tired of it and send it back for another. Manager did apologize for it, but seemed annoyed that he had to do so. What else? There was the time they brought my chicken out missing the peppercorn dressing stuff that goes on it. Pointed that out and they brought me a lukewarm mini-bowl of the stuff to put on myself. What the heck is that? Take it back and fix it properly, the customer doesn't do food prep if you expect a tip. Also had a negligent server drop some kind of an ice pack onto the floor (we were seated by a drink and cashier station). Some kind of liquid splashed onto me and onto my food. Not only did the server (not our table's) not care, she left it on the floor where she dropped it, for other people to slip on, and walked off. I will say, however, I have always loved the yeast rolls they have at this place. I am a sucker for them and can never get enough. They've never been a disappointment and are one of the reasons I keep going back. My wife also loves the chicken tender meal and, usually, the steaks (e.g. "The Logan"). I find the burgers to be pretty good, but the ribs to be somewhat sub-standard compared to other joints (and especially for the price). Bottom line is that I go to Logan's now and then if I have a craving or can't think of another place nearby to eat, but it is definitely not my top choice. I can get a better burger somewhere else, better ribs somewhere else, better chicken somewhere else. Those darned yeast rolls, however, I have been unable to get my fix for at any other restaurants. Also, at least so far, service has generally been above average, especially when we've had problems. I abhor bad service, more so than hit-or-miss food, which is probably why I put up with this place. If I could make one recommendation to management here, it would be to improve their consistency on the food a bit. I'd be happy to give more than 3 stars if I didn't have so many 'experiences' regarding my food. Will certainly update my review as time goes on and I get more experience with this place.
(3)
Lindsey C.
Awful restaurant! Filled with incompetent staff and terrible management. We've been to other Logan's locations in other states and always had a good experience. We will never go back to this location
(1)
Heather Y.
Service was shitty, peanut shells on the floor is minus points, and food was medicore at best. Why come here? I do not know. Many of other places that are so much better than this one.
(2)
Mike D.
So took my daughter to dinner here last night and was very disappointed. We have been here before, but this time I decided to yelp about it. We waited an unheard of 15 minutes to have a server come by and take our drink order. The soda's came and we order our dinner. Both of us like our steaks rare, both got potatoes and salad. An easy order for most kitchens, but not here. The salads were good. They have changed their dinner rolls. They used to use the ones that Golden Coral uses. The ones they use now are a lot harder then the old ones, and that was a very good part of the meal, nothing like a good soft roll with butter. The steaks and potatoes came. I guess the cooks need to learn what rare means on steak. These steaks were cooked medium well, and for a steak lover, there goes the flavor of the meat. No amount of A1 can help that. Then to make matters worse, the potatoes were rock hard. I have yet to figure out how to do that if they are made fresh. I think we got the ones left over from the weekend. Don't ask to see a manager, because we were told he was outside talking to someone, so we just paid and left. What a waste of money. I think next time I will drive a little farther down the 17 and go to the new Texas Roadhouse or Outback. I would have given this one star, but the server was really nice and kept the drinks filled through the whole meal.
(2)
Daren C.
I think they got a new chef/cook. We went for a company lunch today and it was great. 1. Chili 5 stars 2. Open faced roast beef w/ mashed spuds 5 stars 3. Roadies/sliders 5 stars 4. Chicken salad 5 stars 5. Buffalo Chicken sandwich 5 stars x 2 people 6. Burgers 4 stars x 3 people. 7. BBQ pork 3 stars onlt because it had slaw on top. Very solid reviews from ewveryone at the table.
(4)
Jode D.
Service was mediocre. They started cleaning around me. Why let me in the door if you are not going to stay open?
(2)
Cathy C.
Love this place and you can't beat the special Mon-Wed, Amazing!!!!
(5)
Paul V.
Logan's food was surprisingly good. I admit I wasn't expecting much when I went the first time, but my girlfriend and I went on a Monday night for their two meals for $15 deal (M, T, W only). For that price you get two entrees with two sides each. The deal and the food was better than Applebee's. I recommend the steak or the tilapia. The baked potato and vegetable skewers were very good sides too. They have good bread while waiting for your meals. For $5 more you get an appetizer and dessert to split too. Again, a better deal than Applebee's. They lose a star for subpar service. Sorry guys.
(4)
Steven P.
Really enjoyed the meat-sampler which included pulled pork, ribs and BBQ chicken with two sides for less than $20. Of course, this included their warm and tasty bread with all-you-can-eat peanuts. Our server was spot-on with every need we had. I noticed that a lot of people don't care for the food quality, but I personally didn't have any issues of great importance to speak of.
(4)
Jonny B.
I wasn't too impressed with the food. It was kinda of a let down since our Friends raved about it. Even the service was poor. I most likely won't go back.
(2)
Jessica P.
Yesterday was the third time I celebrated my carnivorous side with this lovely steakhouse. It's your normal steakhouse as far as decor goes... peanut debris on the floor... wooden decor... kinda dark. The thing about Logan's is that it's MASSIVE. I've never attempted to try and find the bathroom because I know I'll get lost. Cool part is, there hasn't been a wait to get in at all... as soon as we walk in, we get seated. The menu is good... love the top selections of meat. It's been hit or miss with my New York Strip that I always get. Yesterday, that piece of meat was the best thing I've had for YEARS. So nice... didn't have to trim it or deal with tendons in the middle of the meat or anything... it was beautiful. We also had their artichoke and spinach dip... it's ok. Standard, nothing to write home about except that it's pretty salty. Service has always been great every time. The servers are down to earth and they will joke around and hang out if you are open to it.
(4)
Patrick I.
My food came out ice cold. I don't mean warm, I mean cold! Other order at table was fine.
(2)
Angie A.
Food wasn't that great the bread was the best part of my meal. Try one of the other 10 restaurants in the area to avoid disappointment.
(2)
John C.
While driving by my wife and I decided to stop in and try them out. We were seated in the booth right next to in fact looking into the kitchen; and that was after being moved once already because of the insanely loud birthday party. Once adjusted to the new noise level our server told us she would be right back with our bread, 12 minutes later she said she just waiting on the bread to cook but did bring us our drinks. The staff seemed very lethargic even the Manager had a personality of a bowl of cheerios. My chicken was ho hum and my wife's burger was very sloppy and actually fell apart in her hand and the meat had a very peculiar after taste. Maybe we shouldn't go to a "steak" place for what we ordered but... live and learn.
(2)
John C.
Logan's has excellent prime rib at the weekends. Good food, fair prices, fun atmosphere - somewhere to go for a casual dinner out after work.
(4)
Sondra H.
We were quickly seated, promptly served and the waitress was very attentive. The manager came by making his rounds to make sure everyone was being taken care of. Their rolls were just like Grandma used to make. I had the 8 oz filet medium rare w blue cheese and It was so tender it melted in my mouth like butter. Soooo good. Will definately return !!!!!
(5)
Ray C.
Nice place, food is always good and service is good also!
(3)
Pepper T.
Classy as a Lap Dancer leaving a skid mark on a man's lap that is a indication of the way they cook filet's of beef here here . (crap on your plate) Remember the Movie Logan's Run where they killed everyone that reached 30 years old well I am over 30 but I felt like dying after trying my meal we've been here years ago but thought maybe they weren't as bad as we remembered . We were seated and it took around 15 minutes for someone to acknowledge us as we noticed the table next to us that got seated latter and already had food before we even had water ok so that was no big deal it happens all the time at chains . My husband ordered the $4.99 for 2 margarita's (I knew better) and I took a sip and it tasted like you licked a spoonful of dry artificial drink mix . (YUK) This place had a MASSIVE amount of peanut shells and DUST all over the floor so if you were wearing flip flops you might cut your toes on shells . They have a bucket of peanuts on every table and I hope little dirty kids hands weren't on them not to mention peoples coughs . When my meal arrived I thought it looked ALMOST picture perfect because my vegetable skewer looked great with real fresh vegetables on it but when I tasted them they were awful because they brushed them with I COULD TASTE cheap Italian dressing and some sort of brown NASTY sauce (YUK) ! Then I saw my potato with all that melted whipped butter that looked like SPIT (YUK)! (it wasn't but looked like that the way the butter melted) but maybe the WORST was what they did to the filet....WTB (bleep) they brushed the filet with liquid smoke and maybe a terriyakki sauce and that was another YUK! I consider the filet not edible the way it tasted and took it home for dog treats (I washed sauce off for my dog of course) The sauces on the vegetables and on my filet were awful and ruined them in taste and as far as I know they are not listed in description on menu . This was not the most expensive meal but not that cheap either (mine was $16) but even if it was free I still would not recommend . Now that I Yelped I will remember years from now that I didn't like . One star ? two stars ? but my understanding of definition is eeks me thinks not meaning I won't go back not just I had better...duh..I am not a fan of here.....maybe you are?.....not the best quality but it really is too amateur to go out for it's like your relative that can't cook and just throws stuff in a bag with Italian dressing and then throws it on the grill . it was close and I didn't feel like going far but I should have done a Logan's RUN AWAY!
(1)
Ryan S.
Do yourself a favor and skip this hell-hole. If you insist on going then make sure you wear proper shoes. They let customers throw peanut shells on the floor and it reeked like an old, moldy cellar.
(1)
Mandah C.
Amazing food! Amazing service! The cinnamon apple side is oh so delightful! Never had any issues! I have had the sweetest waitresses. Some things can be crazy on price but, so worth it when it gets in my BELLAY! Haha.
(5)
Marc B.
good (for two) food special and drink specials. good for a casual night out.
(3)
Christina S.
We love this place. I had family visiting from out of town and this is always on their list of places to eat at. The bread is amazing and I've never had a bad filet there. The service is usually fast and friendly though last night it was a little off. If you want a great steak at reasonable prices, this is the place.
(4)
Joan K.
I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south. Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks. She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat. The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy. I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
(2)
Rob T.
A nice casual steak place. The steaks are ok but I think the real highlight is the dinner rolls. The prices are a bit higher than their competition and not quite as good but it's one of the better places in the Norterra area that is kid friendly that offers "adult" food.
(3)
Liz L.
This place was ok. Environment was similar to Johnson big apple. It's got a yuppie cowboy casual vibe. I didn't smell any fabulous BBQ meat to get me crazy hungry for anything. Looked at the menu and there wasn't too much of choices for food but did have a lot of drinks to choose from. There happy hour seemed pretty cheap also. Meals where expensive for their steaks, I choose a slider plate cause I wasn't in the mood to put down twenty five bucks for a steak. My sliders were 9 bucks cause they charge you extra to substitute fries for their potato chips. Wait staff was attentive and friendly. If I came back I'd only come for the drinks.
(3)
Laura R.
Tried this place because uh'hem it was reccomended. (Thanks Sarah) lol! We ordered take out the first time it was the worst ever looked like stuff fell on the floor. My kid had the roadies or w/e they were supposed to be like slider's there was 2 missing the meat! So we call to see what's up maybe they had an off night. The gm wanted to send us a gc for the meal ok....weeks go by we call her, again she apologizes. We finally get them and she had sent like 3x the original amount. YAY! We decide to take some friends with us since it was FREE. Well once again it was pretty gross no one really ate much, 2 people got their filets they ended up well done. One was sent back and re-made. It ended up the same. They basically said if its later evening thats what your going to get no matter how you order them. The service is not so good and that makes 6 people never going there again, it's ok by me cuz I hate chain's. Will people ever learn chai's suck!?!? This place should not even get 1 star the best thing is the bucket's of peanut's. My daughter loved throwing the shells on the ground, I mean where else can your kid's do that on purpose?
(1)
Scott L.
Our group from work went here and had a great time. Its a nice bar centered place with a nice variety in the menu. Not too pricey, free peanuts that go on the floor and enough selection from red meat to vegetarian and dieters in our group.
(4)
Megan G.
I have been here several times and they have never gotten my order right. I have never actually had something there that was cooked the way I ordered it. They even forgot the salad I ordered one time until the waitress brought the check. The last time I went my husband and I both got sick off the food. The atmosphere is fun, but that's about all it has going for it.
(2)
Chandler R.
Great relaxing atmosphere. The peanut shells on the floor are a nice touch. Really good food and reasonable prices.
(4)
Lillie H.
Wow, what a disappointment.. I ended up in your restaurant with a referral from my mother in-law. After being seated we were slowly greeted by an underwhelmed lack luster waitress named carrie, only to find out half way through our meal. Carrie was pushy and obnoxious about taking our order and only after sorting out the terribly confusing two menus we decided on our meals. My mothers order came without the fries she ordered and I'm pretty sure our final checks were not correct. Not only do I believe the prices are above average I was charged for two separate drinks, I understand mix ups but I feel more as if this particular situation was intentional, unfortunate. Not only was service below par I had to ask for refills on my own drinks because the attention to our table was so overlooked. Adding insult to injury we were the only table in carries section aside from one man pulled up to the bar. The food was poor the service sucked, for lack of a better word and overall nothing worth coming back for. For a personal referral I'm disappointed and frustrated in this experience, what a shame...
(1)
John L.
Yep definitely not doing this again. Out with friends, all ordered steak. First of all waitress was clueless took a while just to get a drink order which by the way we did not get when she finally came back to take our dinner order. When taking our dinner order she was asked where our drinks were at and told they are made and be right out, whhhhhatttttt! Okay so finally get our drinks and never get checked on for refills. Now we get our food, 3 of 4 steaks are correct. 1 ordered medium well came back seared on the outside and bloody in the middle, which was bleeding out onto the plate, it was immeadiately sent back. New one comes and is so tuff it can't be cut with a knife, it gets sent back. Third steak finally comes now everyone is pretty much done eating except for the one still waiting for staff to get it right, and tada they got it right. Took 3 attempts and over an hour of our time. I'd give it no stars but I was hungry and ate my steak or I would have left after second attempt.
(1)
Mark E.
When this place first opened up I tried it and I had a great experience. The steak was great and the service was too! After about 6 months the service was lacking and the quality of the food wasnt close to what it was before. I think the concentration was more on getting out the booze than getting out good food.
(3)
Chukki S.
Don't go here if you have a peanut allergy. Lol. There are buckets of peanuts on every table as well as peanut shells all over the floor. We came here on a Monday night and we received above average service. They checked back on us several times and drinks were re-filled in a timely manner. The food/apps were decent. Hot, fresh, but not flavorful enough to knock your socks off or anything. We had the fried onion app which was good, but just not as good as the bloomin' onion at Outback. The steak was pretty good. Although not sure if it was really medium rare. Was a bit chewy. Baked potato was great, loaded with all the fixings. Mac and cheese was decent. Nothing special, but good. Overall this is a pretty average steakhouse, nothing that's going to blow you away, but a decent place to grab a bite. A little over-priced though. You can probably get a better deal at Applebees and it will taste the same. But you can't throw peanuts on the floor at Applebee's. I mean, you could, but I don't think they have peanuts there so you'd have to bring your own which would be kind of weird.
(3)
Sam G.
I went to Logan's for dinner last night and it was very good. Me and my daughter got the fillet Mignon's, she got broccoli(which she loved) and mashed potato sides and I got the mushroom skewers and the baked sweet potato. Everything was so good I am already planning a trip back.
(4)
Amy L.
We've been to Logan's quite a few times. They have a good deal Mon-Wed where you can get 2 full course meals with sides for $14. I'm a fan of their catfish, but overall they have good all American-fare cuisine. The staff is very friendly. Peanuts were a but gross.
(4)
Jimmy C.
I ate there last night for the first time so I had to order the "Logan" steak. It wasn't great but it wasn't bad either. The steak was juicy and well-seasoned. The fries were a little stale and the steamed broccoli was...well...just steamed broccoli. The best thing though was the warm rolls dripping with melted butter.
(3)
Mike C.
We go here whenever we get the chance. My only wish is for one over here on the West side of town. Be sure and try the Buffalo wings...they are very tasty. Roadies/Porkies are also a favorite. The Onion Brewski steak is very good too...come to think of it,everything I've tried there is good. Servers are friendly...never had a problem. I've visited their restaurants in Alabama,TN and now here in AZ. I'm a fan :)
(5)
AK C.
One star is really too much. We went to the one in north Phoenix (next to Red Robin) on a slow Monday night. It took forever to place our order, then over an hour to actually get the food. It definitely wasn't worth the wait. I'm pretty sure my shrimp wasn't cooked and the only veggies on the shrimp and veggie skewers were onions and barely-cooked zuccinni. The waitress wasn't even a bit apologetic for the wait or quality. I won't be going back.
(1)
Nicole S.
I loved my visit to Logan's Roadhouse. I go there once every 5 weeks or so. At first, I tried the steaks and chicken tenders but I have settled on a regular order of the Fried Chicken Salad. Their servers are friendly and I often end up having little chats with them because they are so approachable and accommodating. The desserts are very cute as well (I love the little buckets) and the birthday "YEE-HAW"'s are fun to witness. I will definitely continue my visits.
(5)
Mantis T.
If only giving zero stars was possible. It was our second time eating here and it was horrible. The first time eating here was fine, no trouble with the food and service but this time around they really dropped the ball. After putting in our order it took our server 30 minutes to let us know that the kitchen is backed up and our food will be delayed a little. And another 30 minutes passed by with no food in sight and no one from management has come to speak with us about the problem. The party that sat next to us arrived 15 minutes later than we did and got their food way sooner than us. Looks like they had to slaughter the cow, fish the lobster from the sea and plucked the feathers from the chicken to prepare our meal. An hour and 10 minutes later we get our food and guess what? The damn fires are stale and I didn't want to wait for my food again! We just ate our meal and asked for our check. You would think that due to their incompetence they would comp us on the appetizer that we ordered but they charged us for everything. Blame me for coming to this place and expecting decent service but I'll never make that mistake again. Take caution if/when you decide to dine in here.
(1)
Tara M.
We enjoy lunches here. The tilapia is good but the broccoli is usually under cooked. Today.... well, it's a holiday! so forget the healthy stuff :) I had a fried cheese and bacon burger! OMG.... I should say it slowly... F R I E D CHEEEESEEE & BaCoN burger. I didn't want to do it but I was talking to the waitress who was VERY friendly and telling her my love of burgers, she recommended it to me and the sweet Tea which was peach and had a good healthy amount of vodka in it. DELISH. The burger was better than I had hoped it was moist, dripping creamy fried cheese with nice thick sliced bacon and shoe string fries on the side with ranch dressing. You no longer throw peanuts on the floor they have lil buckets at the tables for that and THAT makes me very happy. never was a fan of walking on peanuts... sounds like egg shells. I have been here several times and it was over due for a review and this one needs to go on my love of burgers page. :)
(4)
Lene T.
Horrible service. Waited 30 mins for our meal only for the server to come and tell us that they messed up our order. Waited another 30 mins and nothing was comp'd.
(1)
Jenny G.
I went here a few times about a year ago and loved it. We were in the area and decided to come again. It was again a great experience. While the food and pricing is good, I have to rave about the service. Truly good service is so very hard to find. I'm very impressed. Our waitress was Candy. She was so friendly and most helpful with the menu. She made us laugh and was attentive to our table. Even the team walking by was friendly, attentive and smiles. Great team of people there! Despite the drive, we will for sure come again.
(5)
Valerie G.
The food is good...but every time I have been here the service is mediocre at best. I asked for a refill on my soda, the server took it, walked by my table empty handed twice, then finally brought my refill. It's not even that busy...
(3)
David L.
It was great. Being our first time, the server was very courteous and did a good job answering our questions about the food. Never been into a place where you have a bucket of peanuts and you just throw the shells on the floor. My son LOVED that part. It was a good time and the portions were pretty sweet.
(4)
Jen T.
I'm not much for giving low/single star ratings, but I feel pretty strongly about this one. The only thing that I enjoyed was a full glass of diet coke whenever I ran out, but that's it. The apps (we got a trio)were greasy and didn't taste like much other than grease. The poor pickles that were sacrificed to be fried . . . Doomed to a life of no pickle flavor! I also ordered the grilled meatloaf. I took a bite and the rest was trashed. The baked potato was tolerable. Even the salad was lackluster, and it's pretty hard to mess up a garden salad. I will not return. I will say that my meal was credited and I didn't have to pay for it, but that should be expected when it's so terrible I couldn't even try a second bite.
(1)
Caroline T.
My husband and I visited the Happy Valley location for dinner on a Monday night. The restaurant was busy. We stood and waited for the hostess to acknowledge us and at first she glanced over but then continued to talk to her co-worker; we waited for a few minutes before she seated us. Once seated, the waiter did come over and ask us what we would like to drink. He made a remark about my husband's t-shirt he was wearing (Star Wars) and then brought us our ice teas. He gave us some time to look at the menu and we asked him about the special menu that is offered Mon. Tues. and Wed. they are lunch sized portions (teriyaki chicken, meatloaf, grilled salmon, strip steak, etc., served with two sides for $14.99). We decided on the grilled salmon and we each chose our two sides. The waiter then brought us out two warm rolls with butter and small plates. We did not have any silverware and eventually had to take it off of another table nearby that was not occupied. We ate the rolls and the waiter returned and asked if we would like some more and we said yes. He said it would be a few minutes until he would have some more. He saw my tea was empty after passing by our table several times and finally asked if I would like some more tea. I told him yes, but it would be another 10 minutes before he brought me out another glass and the tea was warm with melting ice floating in it. After the waiter passed by our table more times than I can count, always bringing other diners their food and glancing at our empty table, he finally stopped and asked if we had received our food and we told him no. His response: Oh, I don't know what happened. I will go back to the kitchen and find out. Several minutes later, a man came out without introducing himself to us and said he would have our meals out in the next 5 minutes as he was putting the order in. Stating: I don't know what happened to your ticket or why you haven't received your food. Another 10 minutes passed and out came two meals we didn't order and we had to tell the waiter these are not what we ordered. We ordered the grilled salmon, remember? to which a puzzled look came over his face. The meals were swiftly removed and returned to the kitchen. My husband and I looked at each other and we decided we had enough of the excuses and poor service and at that point we just wanted to leave. We walked to the hostess station and told the hostess, who asked us what table number were we at? We told her what had happened and that we wanted to pay for our ice tea. Another waiter was hanging out at the hostess station and he apologized stating if he knew of the situation he would have done something as in finding our waiter. We told him our waiter knew of the situation. Our waiter appeared and said "the drinks are on me." No apologizes were forthcoming from him or the manager or the hostess on the situation. We were waiting for our food for over an hour. We will not ever return and we would not recommend this Logan's Roadhouse to anyone. Apparently they are selective of who they serve there and I guess we didn't make their "cut." For this reason, I am giving them one star.
(1)
Silvia S.
I would love to give a 5 stars to the chefs my meat was delicious, ribs were amazing but Im giving 2 stars for the customer service. The place was empty few customers. The hostess sounded like she was bored or tired. Our waiter sounded and looked so mad she was bother when we ask her for more water. Thanks for the great food. Please improve your customer service
(2)
Chris G.
Went once, not impressed at all. Had a rude trailer trash looking waitress that ignored us 95% of our meal, and our food was burnt and cold when we FINALLY got it. I had heard good things about this place, and after my experience there... I really don't know why people like it. I will not be going back.
(1)
Allie M.
Liked it so much I decided on a second visit. I called in an order to go & it was royally screwed up. Ordered the onion brewski steak & end up with just a steak without any of the sauce or toppings & we didn't get the right sides we ordered. Didn't realize it until we were home so we called to see if they could do anything about it & the manager said we could get a free meal next time we went there. So the next week we called in another ordered. Same. Exact. Thing. Happened. Manager said we could get another free meal. Called in another order a few weeks later. Same thing plus they don't have one of the appetizers we wanted (but charged us anyway for something else we didn't even want) We were even promised everything in our order was correct by the hostess. Our fault for not checking I guess. So manager says he'll give us another free meal & we order again a week or so later. Finally they get it right. We made sure to check the food before we left. & the manager was nice enough to comp the entire order for our troubles. Because they made it right, they will still have our business. & when I finally got my correct order, it was DELICIOUS!
(3)
Seth D.
I Grabbed some to Go for my daughter and decided get a beer. Payed way to much for it. $4.60 for a 16 ounce domestic is way to lmuch when I can go across the street and get a great craft beer for less at mellow.
(3)
Jeff B.
Business lunch today for a few of our guys. The five of us arrived at 11:40 AM with big appetites (two of the guys are BIG) so I hope they fill up. There was no wait today, so we were seated right away. I ordered the Fried Cheese and Bacon Burger with fries and a Raspberry Iced Tea. The others ordered a T-bone steak, tilapia, ribeye and shrimp scampi. The service deserves a shout out: Alyssa was patient with our boisterous group and did a great job of catering to our needy guys. She had a good sense of humor and deserved the large tip I left. All the meals were cooked to everyone's satisfaction. The only issue that was brought up: the baked potatoes were huge but the mashed potatoes were scant. The mashed guy felt a bit slighted. Other than that, all kudos. I will be returning with a crowd, since this is a favorite of our team. Good job Logan's!
(5)
Kat S.
Slow service, mediocre food. We had to send the prime rib back twice, it was like shoe leather. The waitress didn't seem to care much about the food being overcooked and didn't refill our drinks at all. Overpriced for what it is. The peanuts were great, but we won't be back.
(2)
David C.
I can only give them 1 star and is is because we left after sitting un-noticed for 15 minutes. No hello. No drink order. No service. And it was not busy...we were sat immediately. 15 minutes is not that long but wait for even a "I'll be right with you." would have been appropriate. Told manager we were leaving because of their service and he seemed he couldn't care less. Funny how the other 4 restaurants next door all have waits but they don't...wonder why??? Too many choices and restaurants can't really afford to just have families of five leave. Too bad for them. Only 4% dissatisfied customers speak out. 96% go away quietly and 91% never come back.
(1)
Mickey B.
I am glad I came back a second time. My first experience was on a day when they were a little short staffed due to people calling in sick (I overheard the bartender) and my order was messed up that day. However, we returned for a happy-hour-take-out session and were really pleased. I never had to ask for another beer - only say "yes" or "no" and I love that in a bartender. It was pretty busy and we were very, very attended to by both bartenders. I am very picky about mac-n-cheese and Logan's was pretty good. Also, I realize not everyone loves meatloaf, but I LOVE a good slice of ground-n-baked cow flesh if it's done right. Logan's ML was pretty good - finished with a little char on the grill and a side of gravy. The serving was huge and I had enough for breakfast. Yes, meatloaf for breakfast. Don't judge me... We'll be back for happy hour and takeout again and again cuz it's by our favorite movie theater as well. Good job kids...
(4)
John K.
2 Stars are for the service, which we had a very nice server. Bad taste in food and drink, but very nice. At best this restaurant is eh...or below average. The food is of less quality than the average chain located all around this restaurant. Nothing came out hot so the food was warm/cold and the meat is cooked well unless you ask. Any place that cooks their food well unless asked is hiding their quality. This is a Roadhouse place, where when they first opened the peanut shells were thrown into the ground and the food was good. So on the advice of others it has become a choice of all evils in what they call the Norterra. With all of these chains I should have know what was to come. Happy Hour signature tea drinks were horrible. They were at least strong but I'd rather have it strait if I wanted a kick. Their nachos were like Chili's chips with a not so liked array of toppings...can/instant tasting. Wings are small and soft with a nasty aftertaste. And now the burger... Although I didn't try their steak, which I can't imagine being any better. But to cook a burger well and have the specialized ons taste generic is such a negative. I would hands down of rather of had an In-n-Out burger and feel satisfied. But I will say the fries are not that bad...regular or the sweet potatoe. If they actually came out hot. Oh, and their free peanuts are actually good as well. So as a punishment for not following my instincts... I deserved this bad meal and lesson. But as a Yelp'er to another Yelp'er...please don't make my mistake. Or go to Red Robin's right next door.
(2)
Edward D.
This is a tough review, When I usually do a review, it's a experience not only by me but also the family. I was just OK with Logan's. Service: The service was fine, the atmosphere was good. We actually had a very good time there, but please note! Next time we go there, we will be seating in the dining room. The bar is very uncomfortable. AND PLEASE WATCH YOUR STEP, wife almost fell! FOOD: I ordered the half rack of baby back ribs w/fries. The ribs were cold, and maybe that took away any chance of a good experience? Ribs were tough, and just wasn't doing anything for me. Very disapointed about that, I was really in the mood for ribs. Fries were good, and their dinner rolls were great! Now for the rest of the family who had a great time. Daughter #1 had he usual chicken tenders and fries, Daughter #2 had Mac and Cheese, and the wife had a bake potato and salad. They all enjoyed their dinner, I had a piece of Daughter #1's chicken and it was very good, loved the texture and spices. Like I said before, we'll comeback again
(4)
Paige G.
Went here for Happy Hour on a Saturday night. Drinks were great, food was just okay. Had the fried mushrooms, but really got more breading and grease than anything else. I sat at the bar and service was alright, we never got the bread they normally serve after you order. May come back to Logans again but for sure it will be this one!
(3)
Big D.
Tonight (6-27-2015) should have been a great night out, but it was not. The restaurant itself was lacking in pretty much every measurable category, even the waiter was clearly having a lousy night as well (his attitude was less than hospitable). Mens Restroom: I've seen cleaner outhouses and port-o-pottys. One toilet looked like somebody assploded, the other looked as though it came from a frat house. A staff member was notified, but when we left the problem had still not been addressed. Food: 1) Steaks had no char on them and were not cooked at a sufficient enough temperature to break apart the fat and make the steak tender and enjoyable. Grilling steak is not difficult and it's a shame to see beef treated with such disrespect. 2) Salads were just awful. The lettuce was bitter, tomatoes were flavorless, and the steak was well, gross. I don't know how they managed to do this, but they found a way so I guess that earns points for going the extra fail mile. 3) Of our 4 sides, 3 were delivered and 1 was edible (corn). Kitchen Management (we were sitting right next to the kitchen): The man doing quality control (manager?) on the food before it went out did some things that I thought was a bit questionable. A dish was about to go out, but it was missing the fries. He took some fries off of another order and put them on that dish, but did not replace those fries taken from the other order. Really? You're going to short change someone some fries? On several different orders, I saw food fall off of the plate onto the stainless steel counter. Rather than replace the food, the manager just put the food back on the plate. Once he "dusted it off" and another time "blew it off" neither of which is likely to pass a food inspection. Several other times, it was just put back on the plate. No gloves mind you, just bare hands. Everybody has off days and this may well be one of those times. Personally, I have no desire to come back and find out.
(1)
Peggy B.
I recommended this place to our friends and I was so embarrassed. 2 of us in our party ordered prime rib medium rare. One of us had an end cut and when we mentioned it, we were told it would be another hour before more prime rib would be ready. All of our dinners were stone cold and the manager said he could take it ALL back and fix it. From where I was sitting, I could see the kitchen and all of our plates were headed for the microwave oven. We motioned for our server and told him we did not want out steaks and lobster tails heated in the microwave. He apologized, we left and we will NEVER, EVER, go here again. The manager was totally unprofessional and clueless in solving this situation.
(1)
Leslee S.
I loved their sweet tea! I also ordered fried pickles and chicken strips. Everything was delicious!
(4)
Rand H.
About 15 of us got together for a fun lunch here today after touring the nearby North Gateway recycling facility. They start you out with pails of peanuts in the shell and "Homemade" Yeast Rolls. Then I went with an "Old Fashioned Cheeseburger" with shoestring fries & coffee. The rolls and coffee were delicious, the burger, fries and table service ok, but unremarkable. This is second visit to a Logan's, and this one eeked one more Star out of me than their Mesa location, where I had a steak, but I think this chain falls short of both Texas Roadhouse and Outback Steakhouse. :-) Cheeseburger, fries, coffee, rolls, peanuts: $9.99
(3)
Philip D.
Not a great food experience. These franchise food places should spend a little more on a well trained kitchen staff and let their food do the talking. I had a pre-formed, frozen burger with a breaded and deep fried cheap commercial cheese patty on top. Fries were average at best. Won't be going back to any of their establishments.
(2)
Jeremiah S.
Tonight we ordered the Prime Rib with shrimp for my wife and I ordered the Porterhouse. As expected the food was all outstanding. My steak was an excellent Rare and the side were good. My wife truly enjoyed her Prime Rib cook a very nice Medium and she also enjoyed the jumbo shrimp scampi. Multiple baskets of delicious rolls. Our waitress was quick, friendly, and seemed to enjoy her job greatly. The only complaint was about my wifes Prickly Pear Margarita. She said it was extremely sweet and tasted very light on the tequila.
(5)
Tom G.
Have been back to Logan's quite a few times and have found the food and service getting much better.
(4)
Melissa V.
I always pass by this place and never think to have food. On a whim, I thought Id try it for lunch. They have a budget friendly lunch that comes with two entrees, two sides for $14.99. I ordered the pork chop and my date ordered the BBQ chicken. I was weary of the quality since it was cheap but it was surprisingly delicious and well made. The server was prompt and delightful. I am looking forward to returning. FYI- the special is at lunch from Mon-wed.
(4)
Marvin A.
+_+_+_+_+ Logan's is many kangaroo hops ahead of that Australian place +_+_+_+_ Met friends for a movie and dinner. The steak I and my wife had were $11.99 I wasn't expecting much for this price. I'm shocked ....... the meal was outstanding. The steak was
(3)
Lisa B.
The best steak I have ever had! The best service as well! I am way more than satisfied with this place and will most definitely be going back!
(5)
Lauren N.
We were placed in the back corner of the restraunt and were given awful service! They forgot about my sisters salad, and never checked in on us! After being slow the whole time they were quite quick to give us the check and let us pay! Texas Roadhouse is a cheaper, friendlier, and more tasteful option! Over priced and not worth the money!
(1)
Janelle J.
In the beginning the service was good, the waitress was friendly and talkative. My bf and I both ordered steak, and that's where it went wrong. We ordered the steaks medium and they were dry and very well done. The manager happened to walk by when I cut into my steak and saw my disgusted face. And he got me a new steak and then I showed him that my bf's steak was just as dry and had a new one brought out. But after that the waitress was pissed off and tried to shove us out the door before my bf's new steak came out. We weren't mad, we just wanted decent steaks. The second steaks came out juicy and tasty.
(2)
Heather A.
Just had a wonderful dinner and service! They have made great changes to the menu! They always have been clean!
(5)
Chris B.
Stay away, food was really terrible! Had ribs and fries based on waiter recommendation, ribs were actually cold, fries were cold...ribs were dry and tasteless. Worst meal out in years, shame on you, Logan!
(1)
Dan M.
By far the most outstanding service we've ever experienced. Lisa was a wonderful server and Edd and Peter are a very professional management team. If 10 stars were an option they would all most definitely get them........WELL DONE!
(5)
Mark F.
Good atmosphere. Love the bucket of peanuts. We were seated near the bar which I think is the trainee section. The server was friendly but slow and did not know the wines on the menu. They must be animal friendly as my T-bone steak must have died naturally of old age. Very dry and tough. Ordered a second beer, when it came it was not the same brand as I ordered the first time. Won't go back.
(2)
Mark S.
I was ok Logan's but not impressed by anything they had. The food was expectable but nothing out of the ordinary. My steak was average and so was the service. I just don't have much to say about this place. There are simply better places to go that have the same food to offer.
Yes, this is a chain ... but if its what you are looking for, the prices are pretty decent, the steaks are good, and the staff is attentive. This location - being right off the freeway and in a major shopping center - is always crowded for lunch and dinner. Sitting down for lunch or dinner, you will be presented with a basket of rolls -- stay away -- unless you want a mouthful of bliss! I think I pounded through 4 of these before the appetizer ever makes it to the table. Rolls are unlimited -- so ask for MORE! LOST STAR - I expect my steak and side to come out hot and steamy. Just not the case here on this visit. Even the kids commented on the "steak bites" being warm... they also like theirs hot. The service did make up for the lack of food prep. The waitress was constantly on top of drinks and tried her best to make the experience better.
(4)
Jules S.
Awesome service and food. We actually got off rte 17on our way home for Red Robbins but decided last minute on Logans as they have a special banner and kids meals for $3.?? since the kids only pick at their meals. Leslie our waitress was AMAZING!! Best service ever. She brought the kids food out first which was nice for once. She brought us extra napkins and water without the need of us to ask. She also recommended a mango citrus drink...and it was delicious. Our meals included Cole slaw, house salad (freshest I've ever seen) Chilli (yummy) veggie skewers, and baked potato ;) teriyaki chicken and bourbon bbq chicken....food was delicious and the bread basket was kept full. Our total was about $35 for a party of 4.
(5)
Kurt S.
Second time here- Watch for the "Bait and Switch" during Happy Hour... By that I mean they bring you a pint sized glass first during the "2 for 1" margarita special, but then the second glass is only about half that size. WTF??? I guess they think after the first one, you might not notice??? Shouldn't it really be labeled "1 and a half for 1" then? Either way, I think there should be some type of a disclaimer about this on their menu or something. Maybe its there, but if it is, I didn't see it. The first time I went here, I noticed this wily tactic, but I just played it off as a fluke or maybe they were just out of the original size glass, but when the exact same thing happened the second time, I knew it wasn't a mistake. Other than that, the food is OK but nothing really worthy of more than 3 stars. The service was very attentive, but the sneaky Happy Hour tactics cost them the 3rd star. In addition, this location shares the same parking lot as several BETTER restaurant choices, so the parking can be really abysmal and there is usually a long wait during prime time.
(2)
Melissa B.
Had a very good experience during lunch a couple days back. The server was friendly, the food was good and the prices were fair. I am eating a restricted diet, and found the menu to have many healthy, low calorie options.
(4)
Rob J.
Ribs were fall-off-the-bone style cooked (I prefer chewin'), but the side grilled vegetable kabob was great. Sweet potato fries not bad either. They have a couple of happy hours in the evening with 2 for 1 well drinks. Sit at the bar, grab a pail of peanuts, and throw the shells on the floor. This place probably has the most personality of all the chain restaurants in this shopping area by some hotels, so it's worth considering.
(3)
Kathy W.
Love this place! Came here 2 weeks ago and its never disappointing. My whole family really loves it too. Great accommodations for large groups. I highly recommend if you have a wheelchair user in your group
(5)
Scott D.
I've been to Logan's Roadhouse several times in several different states. This is the place I go to when I need a steak in a casual atmosphere where I can drink beer from a bottle without any strange looks from other patrons. I took the family to Logan's on Sunday since I had the jones for that yummy bread they serve (you can always ask for more servings of bread), plus I needed a steak. I usually order their Prime Rib which is fabulous, but decided to go with a sirloin steak this time around. The steak wasn't the greatest, but I enjoyed the sweet potatoes and brocoli (hint - tell the waiter not to boil the life out of the brocoli). My kids enjoyed the chicken strips, mac & cheese and meatloaf and mashed potatoes. They inhaled that food so quickly I didn't even get a taste. My wife had a shrimp dish with her signature strawberry lemonade (good but Blue 32 Grill does it much better). You will usually spend about $17/$18 dollars a head at Logan's for dinner.
(4)
Gavino B.
Came to try it out for the first time. Happy hour specials are a bargain for drinks and small apps. Server was friendly and non intrusive. Now for the food, we weren't anticipating the best BBQ but it was sub par at best. Ribs were fork tender but lacked flavor. Sirloin stated it was 6oz buy it looked 4oz at best even at raw it was about 5oz. Fries were on the verge of burnt. I don't like being a critic but I appreciate good food. Oh and last none of the stalls in the women's bathroom had toilet paper. Per my upset wife!!
(3)
Joe S.
This place is hit or mess. On a good day they're a great place to eat and a good value with excellent service. On a bad day they can be horrible.
(3)
Grace G.
Do not expect service to be expedited if you walk in to take out. The food is good but the service in house and take out are lacking. For a steak house it is mediocre at best. They do have great value dinners if you are on a budget but it is not my first choice for steak house. The last time here, I think the host had never taken a to go order before and was unsure of how to go about doing such a task.
(2)
Brenda M.
My family has been eating at this Logan's since it opened. Not sure why I waited so long to write a review... I love this place. The food is delicious (get something that comes with Peppercorn dressing, and you will NOT be disappointed), the servers are friendly and attentive, and the atmosphere is family friendly and fun. I took my husband there for a post-Father's Day dinner and we had the pleasure of sitting in Chris' section. He was awesome - never left us needing anything. The manager walks around frequently and asks everyone if there is anything he can do for them, or if the service/food has been satisfactory. Thats how you run a business! Oh, and order the sweet potato. I swear...
(5)
L T.
This has become our steak house to grab a good steak without getting fancy! We have eaten here many times now (after striking OutBack from our list - see my review). The Steaks at Logan (I always get Ribeye here) have each and every time been perfectly cooked and awesome quality. The skewered veggies are my favorite so much so that I always order two extra. Recently they ahve been "raw" and had to be recooked which was disappointing. When the manager came around (which he always does when we are there) I mentioned it too him. He made an excuse about them being only heated and not cooked but honestly, you have to COOK zucchini or its hard. We'll see how that goes next time. They did "fix it" for me but since we've been there 8-10 times in the past few months and most times they are perfectly cooked, I find it odd. The atmosphere is a bit too sports bar-like for me but the food is good for an easy casual dinner.
(4)
Amelia P.
My husband and I were first time diners this evening. We enjoyed the buckets are peanuts, tossing the shells on the floor, and even the loud music--as it was the perfect atmosphere for loud music. My bowl of potato soup was delicious and the serving was just the right amount of food. The yeast rolls went perfect with the soup. While my husband enjoyed himself, he said, "they will have to do better with their mushroom and cheese burgers -- Red Robins (next door) has a better burger." Rest rooms we clean, prices were reasonable and we will return--it's fun to eat peanuts and not have to worry about the mess the shells are making.
(4)
Don S.
Food and service always great Excellent value. ..especially 2 dinners for $14 99 M-W. Full portions with 2 sides for each meal
(4)
andy w.
Probably, rated as one of the worst lunches I had. Food wasn't cooked to order and it was very tough. Appetizer was nasty and tasted spoiled. (They did take it off). Even the dessert wasn't that good.
(2)
Siobhan C.
They get 5 out of 5 starts for their Monday - Wednesday SUPER AWESOME 2 meals for $14.99 deal! That is right, kiddos, ALL DAY -- not just limited to lunch. My co-worker and I have become weekly regulars and the staff is always polite, nice, and considerate. If there is ever a problem, they quickly correct it and are very receptive to special requests. Seriously, where else can you get a steak dinner for $7.50 each AND get to throw peanuts on the floor without your mom yelling at you or you having to clean them up!? Also, the unlimited, free, hot, buttery, melt-y, and delicious sweet dinner rolls are AMAZING! (note: do not check calorie content of the rolls before visiting.... it will ruin the pure bliss enjoyed while devouring the rolls). Also, you can opt for healthier options here much easier than you can a burger place (salad, chicken or steak, and steamed broccoli easily does the trick!) Overall, even without the super amazing deal Monday - Friday, I enjoy this place and will continue to go back. (p.s. did I mention the free rolls!?)
(5)
Jennifer A.
My coworker and I ended up at Logans for dinner because we wanted to try something other than one of the MANY chain restaurants in the area (Olive Garden, Red Robin, PF Changs, etc). Well, we had good intentions, but later found out that Logans is a big chain too! We did the 2 entrees for $14.99 Mon - Wed special because we are fiscally responsible employees. She had a pretty big plate of chicken fingers and I got a teeny tiny 6 oz steak. Even though that is the correct portion size, I guess you are just so used to seeing huge slabs of meat when you order steak! It was also pretty tough, but I suppose you can't expect filet for the price. I liked the loaded mashed potatoes, but the broccoli was drenched in butter which sort of defeated the purpose of ordering a healthy side. The roll was also fluffy and delicious and BUTTERY! The special price is definitely cheap. You can even add a shared appetizer and dessert for an additional $5. Our server was super nice and checked on us many times. In fact I'm going to round up to 4 stars, just because she was so awesome.
(4)
John V.
Four of us ate here after taking in a movie. My wife ordered a filet and lobster, my sister ordered shrimp, my brother in law ordered ribs and I ordered rib eye steak. The lobster turned out to be a large prawn and my wife described it as mediocre. My sister's shrimp were the typical, small breaded and deep fried fare. My brother in laws full rack of baby backs appeared fairly typical and he had no complaints... and no real compliments either. My rib eye appeared to be a sirloin... not a rib eye. I should have sent it back but with four of us eating together the wait would have been inconvenient. The steak was cooked to the correct temperature but it was fairly dry and tasteless; definitely not a rib eye and not a great sirloin. The service was excellent. The waiter was attentive, friendly and very polite. I tipped at %20 because of the service -- not the food. There are better steak houses. I dropped over $90 for the four of us and we would have done better elsewhere. I doubt I will return.
(2)
Tim A.
The food was great as usual but it was the service that set this place apart. This is the first place we've ever been to that asked us to cut into our steaks to check to make sure they were cooked to our specification. This little gesture really upped the ante for other reataurants.
(5)
Eli H.
How have I not reviewed this place yet? I love the hot bread they give you while you wait for food, love the Santa Fe Talapia and the steak special is pretty good here too. This is a great casual spot with peanuts all over the place, good service, and not to pricey. I like bringing the kids here too more so than Red Robin next door since its fun for them and the food is 100% better.
(4)
Had R.
Short Version It looks like it was either a failed Texas Roadhouse or a very cheap knock off, either way Norterra has plenty more to offer without suffering here. Food is on a fast food level, all frozen fried/microwaved, if it wasn't for the service I would have given it 2 maybe a 3. However my overall experience was just terrible. Waitress and Manager were clueless it took more than 55 mins from the time we gave our credit cards till the time we actually signed the check. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards. Long version Our waitress was very friendly and pleasant, we asked about HH drinks specially the wine. Now this isn't a place to go for fine wine we realize that, but when we asked which wines were on HH, we were told by our waitress that she didn't drink and didn't know the wines.... or how to pronounce them.... or which one was on HH. So we decided to back track and order a BOGO vodka and soda and lime.... that confused our t-totaller for a minute. We placed out order 3 appetizers. Our first round of drinks came quick. Then nothing for about 15-20 minutes. Which is painful when you are left with a bucket of salted peanuts. Finally I was able to order a another round of drinks, vodka and peach tea. Meanwhile we watched a everyone else get their main courses while we waited for our appetizers for another 10-15 minutes. So we are now nearly 40 minutes since entering the place. Finally our 3 appetizers arrived via other servers, again our waitress was gone elsewhere. We ate our appetizers which were so-so nothing special and not worth the calories and fat. We received our check and i had been charged for 2 teas, so we questioned this and the waitress said it was a mistake she would fix it. We gave her 2 cards to split the bill... 25 minutes later we flagged down the manager who said he would get this resolved. He promptly brought us a new check. "Hang on" wheres our credit cards we gave over 25 minutes ago!!. He went and found the waitress. She presented us with a split bill finally but didn't take the tea off. So I hunted for the manager and explained the mistake he said he would take care of it. Now nearly 40 minutes had gone by and he presents me with one half of the bill and removed the $3 tea....? Now I tried to explain that the folder I gave back to him had 2 slips in it to half the bill and he needed to redo the bill with the tea deducted.... The manager was clueless... finally brought us two checks but only one had the $3 removed... by this time we were so worn out and happy to see our cards back... it was 55 minutes since we handed them over that we paid, left a just tip for the service and left wondering what all the attraction was about. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards.
(1)
Jeff E.
Love this place, I had the "Santa Fe Tilapia" with rice and grilled vegies. Along with the beer and free peanuts it was a wonderful meal. A good time was had by all!!
(5)
Brian F.
It's a chain. It's got the schtick that makes chains appealing to the masses. But the food was good and while I wanted to eat a lot of the "bad stuff" that smelled great, I was on a highly restricted diet. It's increasingly rare (and much appreciated) when I can go and eat something tasty, at an affordable price and find an option or two on the menu that fits some of the weird dietary restrictions with which I've been living.
(3)
Nick B.
Food - 2/5 Food was below-average at best. My steak tasted like it had freezer burn on the edges of the steak or like it had been microwaved. The side salad was good, I finished it but the veggie skewer was dry and the tomatos were old. My buddy did get the Southern Fried Fish and Chips (Catfish) and it looked pretty good and most everyone else at the table seemed satisfied with what they received and thats the only reason I gave the food any credit. Service - 3/5 Waitress despite forgetting my beer was nice, she did use profanity when I mentioned she forgot my beer... I may have liked her more because of that tho. Atmosphere - 3/5 Like most other "Texas" steakhouses it was loud but I could hear the other 6 friends I was with which was nice. Price - 2/5 Based on the quality of the food I could have gone somewhere else and spend $20 for a ribeye and veggie skewer and been much happier. Drink specials were good and apparently they don't get much during the week because they have the big vinyl sign promoting 2 meals for $14.99 Mon - Wed. Overall - You can find a better steakhouse in most strip malls, probably even the one Logan's Roadhouse is in...
(2)
Melissa Y.
Ugh. Food was not impressive, service was MUCH less than stellar. Rude, actually. If I spend $40 for one person, I expect better. Of our group of 5, 2 of us enjoyed our meals and 0 of us enjoyed our service.
(2)
Gregg D.
First time here. Party of seven. Good, casual atmosphere. Our sever, Tori was fantastic ! No mistakes, no ' let me check' No drinks went empty, can't ask for much more than that. I'm not too picky, but the Wife & Daughter can be. Everyone's steak was cooked perfect ! Others had Prime rib, strip's, a Porterhouse, My Country Fried Steak was fork tender, no need for a knife, which is my first barometer, my second is flavor both passed with flying colors. gravy was tasty and it wasn't swimming in it, just enough to have some on each bite. All the food was tasty ! If anything was 'just average' it was the onion rings...but those are one thing that I AM picky about, haven't found great onion rings in Phoenix since I got here in '95. Wife said the sweet potato was the best she's had, even her own..lol. Everyone's first bite was followed with a ..WOW, ALL plates cleaned which is not usually the case with our crowd. Will be our new go to place, Outback just lost 7-10 regular customers. Well worth the extra 2-3 mile drive each way in my book.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
Mike B.
This is a typical mid range steakhouse. I got the grilled chicken salad and it was good, not overwhelming. The chili was actually really good. Our server was great, we had a party of 8 with separate checks and she did a great job getting everything correct. We were seated quickly and got our drinks shortly thereafter. Great location, close to the highway and convenient to other stores / shops.
(4)Bill J.
This place has me stuck with a sort of love/hate relationship. Seriously. The food is usually pretty good, and there's quite a bit to choose from, but sometimes I've been disappointed on the food more than once, which is the crux of the problem. For example, I've gotten mac and cheese that looks like it was taken out of a refrigerator and heated up, and tasted like it too. Absolutely disgusting and I would have been utterly ashamed to give it to a dog, much less a paying customer. Apparently the cooks and the waitstaff saw nothing wrong with it though until I pointed it out. On the plus side, they did fix the issue and bring me some much improved mac and cheese in short order. The list goes on from there. I once ordered a chicken meal, asked for no rice since it comes on a bed of rice. Sure enough, I get it with the rice anyway. I try picking it out, but grow tired of it and send it back for another. Manager did apologize for it, but seemed annoyed that he had to do so. What else? There was the time they brought my chicken out missing the peppercorn dressing stuff that goes on it. Pointed that out and they brought me a lukewarm mini-bowl of the stuff to put on myself. What the heck is that? Take it back and fix it properly, the customer doesn't do food prep if you expect a tip. Also had a negligent server drop some kind of an ice pack onto the floor (we were seated by a drink and cashier station). Some kind of liquid splashed onto me and onto my food. Not only did the server (not our table's) not care, she left it on the floor where she dropped it, for other people to slip on, and walked off. I will say, however, I have always loved the yeast rolls they have at this place. I am a sucker for them and can never get enough. They've never been a disappointment and are one of the reasons I keep going back. My wife also loves the chicken tender meal and, usually, the steaks (e.g. "The Logan"). I find the burgers to be pretty good, but the ribs to be somewhat sub-standard compared to other joints (and especially for the price). Bottom line is that I go to Logan's now and then if I have a craving or can't think of another place nearby to eat, but it is definitely not my top choice. I can get a better burger somewhere else, better ribs somewhere else, better chicken somewhere else. Those darned yeast rolls, however, I have been unable to get my fix for at any other restaurants. Also, at least so far, service has generally been above average, especially when we've had problems. I abhor bad service, more so than hit-or-miss food, which is probably why I put up with this place. If I could make one recommendation to management here, it would be to improve their consistency on the food a bit. I'd be happy to give more than 3 stars if I didn't have so many 'experiences' regarding my food. Will certainly update my review as time goes on and I get more experience with this place.
(3)Lindsey C.
Awful restaurant! Filled with incompetent staff and terrible management. We've been to other Logan's locations in other states and always had a good experience. We will never go back to this location
(1)Heather Y.
Service was shitty, peanut shells on the floor is minus points, and food was medicore at best. Why come here? I do not know. Many of other places that are so much better than this one.
(2)Mike D.
So took my daughter to dinner here last night and was very disappointed. We have been here before, but this time I decided to yelp about it. We waited an unheard of 15 minutes to have a server come by and take our drink order. The soda's came and we order our dinner. Both of us like our steaks rare, both got potatoes and salad. An easy order for most kitchens, but not here. The salads were good. They have changed their dinner rolls. They used to use the ones that Golden Coral uses. The ones they use now are a lot harder then the old ones, and that was a very good part of the meal, nothing like a good soft roll with butter. The steaks and potatoes came. I guess the cooks need to learn what rare means on steak. These steaks were cooked medium well, and for a steak lover, there goes the flavor of the meat. No amount of A1 can help that. Then to make matters worse, the potatoes were rock hard. I have yet to figure out how to do that if they are made fresh. I think we got the ones left over from the weekend. Don't ask to see a manager, because we were told he was outside talking to someone, so we just paid and left. What a waste of money. I think next time I will drive a little farther down the 17 and go to the new Texas Roadhouse or Outback. I would have given this one star, but the server was really nice and kept the drinks filled through the whole meal.
(2)Daren C.
I think they got a new chef/cook. We went for a company lunch today and it was great. 1. Chili 5 stars 2. Open faced roast beef w/ mashed spuds 5 stars 3. Roadies/sliders 5 stars 4. Chicken salad 5 stars 5. Buffalo Chicken sandwich 5 stars x 2 people 6. Burgers 4 stars x 3 people. 7. BBQ pork 3 stars onlt because it had slaw on top. Very solid reviews from ewveryone at the table.
(4)Jode D.
Service was mediocre. They started cleaning around me. Why let me in the door if you are not going to stay open?
(2)Cathy C.
Love this place and you can't beat the special Mon-Wed, Amazing!!!!
(5)Paul V.
Logan's food was surprisingly good. I admit I wasn't expecting much when I went the first time, but my girlfriend and I went on a Monday night for their two meals for $15 deal (M, T, W only). For that price you get two entrees with two sides each. The deal and the food was better than Applebee's. I recommend the steak or the tilapia. The baked potato and vegetable skewers were very good sides too. They have good bread while waiting for your meals. For $5 more you get an appetizer and dessert to split too. Again, a better deal than Applebee's. They lose a star for subpar service. Sorry guys.
(4)Steven P.
Really enjoyed the meat-sampler which included pulled pork, ribs and BBQ chicken with two sides for less than $20. Of course, this included their warm and tasty bread with all-you-can-eat peanuts. Our server was spot-on with every need we had. I noticed that a lot of people don't care for the food quality, but I personally didn't have any issues of great importance to speak of.
(4)Jonny B.
I wasn't too impressed with the food. It was kinda of a let down since our Friends raved about it. Even the service was poor. I most likely won't go back.
(2)Jessica P.
Yesterday was the third time I celebrated my carnivorous side with this lovely steakhouse. It's your normal steakhouse as far as decor goes... peanut debris on the floor... wooden decor... kinda dark. The thing about Logan's is that it's MASSIVE. I've never attempted to try and find the bathroom because I know I'll get lost. Cool part is, there hasn't been a wait to get in at all... as soon as we walk in, we get seated. The menu is good... love the top selections of meat. It's been hit or miss with my New York Strip that I always get. Yesterday, that piece of meat was the best thing I've had for YEARS. So nice... didn't have to trim it or deal with tendons in the middle of the meat or anything... it was beautiful. We also had their artichoke and spinach dip... it's ok. Standard, nothing to write home about except that it's pretty salty. Service has always been great every time. The servers are down to earth and they will joke around and hang out if you are open to it.
(4)Patrick I.
My food came out ice cold. I don't mean warm, I mean cold! Other order at table was fine.
(2)Angie A.
Food wasn't that great the bread was the best part of my meal. Try one of the other 10 restaurants in the area to avoid disappointment.
(2)Ryan S.
Do yourself a favor and skip this hell-hole. If you insist on going then make sure you wear proper shoes. They let customers throw peanut shells on the floor and it reeked like an old, moldy cellar.
(1)Mandah C.
Amazing food! Amazing service! The cinnamon apple side is oh so delightful! Never had any issues! I have had the sweetest waitresses. Some things can be crazy on price but, so worth it when it gets in my BELLAY! Haha.
(5)Marc B.
good (for two) food special and drink specials. good for a casual night out.
(3)Christina S.
We love this place. I had family visiting from out of town and this is always on their list of places to eat at. The bread is amazing and I've never had a bad filet there. The service is usually fast and friendly though last night it was a little off. If you want a great steak at reasonable prices, this is the place.
(4)Chandler R.
Great relaxing atmosphere. The peanut shells on the floor are a nice touch. Really good food and reasonable prices.
(4)Mike C.
We go here whenever we get the chance. My only wish is for one over here on the West side of town. Be sure and try the Buffalo wings...they are very tasty. Roadies/Porkies are also a favorite. The Onion Brewski steak is very good too...come to think of it,everything I've tried there is good. Servers are friendly...never had a problem. I've visited their restaurants in Alabama,TN and now here in AZ. I'm a fan :)
(5)Pepper T.
Classy as a Lap Dancer leaving a skid mark on a man's lap that is a indication of the way they cook filet's of beef here here . (crap on your plate) Remember the Movie Logan's Run where they killed everyone that reached 30 years old well I am over 30 but I felt like dying after trying my meal we've been here years ago but thought maybe they weren't as bad as we remembered . We were seated and it took around 15 minutes for someone to acknowledge us as we noticed the table next to us that got seated latter and already had food before we even had water ok so that was no big deal it happens all the time at chains . My husband ordered the $4.99 for 2 margarita's (I knew better) and I took a sip and it tasted like you licked a spoonful of dry artificial drink mix . (YUK) This place had a MASSIVE amount of peanut shells and DUST all over the floor so if you were wearing flip flops you might cut your toes on shells . They have a bucket of peanuts on every table and I hope little dirty kids hands weren't on them not to mention peoples coughs . When my meal arrived I thought it looked ALMOST picture perfect because my vegetable skewer looked great with real fresh vegetables on it but when I tasted them they were awful because they brushed them with I COULD TASTE cheap Italian dressing and some sort of brown NASTY sauce (YUK) ! Then I saw my potato with all that melted whipped butter that looked like SPIT (YUK)! (it wasn't but looked like that the way the butter melted) but maybe the WORST was what they did to the filet....WTB (bleep) they brushed the filet with liquid smoke and maybe a terriyakki sauce and that was another YUK! I consider the filet not edible the way it tasted and took it home for dog treats (I washed sauce off for my dog of course) The sauces on the vegetables and on my filet were awful and ruined them in taste and as far as I know they are not listed in description on menu . This was not the most expensive meal but not that cheap either (mine was $16) but even if it was free I still would not recommend . Now that I Yelped I will remember years from now that I didn't like . One star ? two stars ? but my understanding of definition is eeks me thinks not meaning I won't go back not just I had better...duh..I am not a fan of here.....maybe you are?.....not the best quality but it really is too amateur to go out for it's like your relative that can't cook and just throws stuff in a bag with Italian dressing and then throws it on the grill . it was close and I didn't feel like going far but I should have done a Logan's RUN AWAY!
(1)Sam G.
I went to Logan's for dinner last night and it was very good. Me and my daughter got the fillet Mignon's, she got broccoli(which she loved) and mashed potato sides and I got the mushroom skewers and the baked sweet potato. Everything was so good I am already planning a trip back.
(4)Amy L.
We've been to Logan's quite a few times. They have a good deal Mon-Wed where you can get 2 full course meals with sides for $14. I'm a fan of their catfish, but overall they have good all American-fare cuisine. The staff is very friendly. Peanuts were a but gross.
(4)Jimmy C.
I ate there last night for the first time so I had to order the "Logan" steak. It wasn't great but it wasn't bad either. The steak was juicy and well-seasoned. The fries were a little stale and the steamed broccoli was...well...just steamed broccoli. The best thing though was the warm rolls dripping with melted butter.
(3)Joan K.
I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south. Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks. She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat. The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy. I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
(2)Rob T.
A nice casual steak place. The steaks are ok but I think the real highlight is the dinner rolls. The prices are a bit higher than their competition and not quite as good but it's one of the better places in the Norterra area that is kid friendly that offers "adult" food.
(3)Liz L.
This place was ok. Environment was similar to Johnson big apple. It's got a yuppie cowboy casual vibe. I didn't smell any fabulous BBQ meat to get me crazy hungry for anything. Looked at the menu and there wasn't too much of choices for food but did have a lot of drinks to choose from. There happy hour seemed pretty cheap also. Meals where expensive for their steaks, I choose a slider plate cause I wasn't in the mood to put down twenty five bucks for a steak. My sliders were 9 bucks cause they charge you extra to substitute fries for their potato chips. Wait staff was attentive and friendly. If I came back I'd only come for the drinks.
(3)John C.
While driving by my wife and I decided to stop in and try them out. We were seated in the booth right next to in fact looking into the kitchen; and that was after being moved once already because of the insanely loud birthday party. Once adjusted to the new noise level our server told us she would be right back with our bread, 12 minutes later she said she just waiting on the bread to cook but did bring us our drinks. The staff seemed very lethargic even the Manager had a personality of a bowl of cheerios. My chicken was ho hum and my wife's burger was very sloppy and actually fell apart in her hand and the meat had a very peculiar after taste. Maybe we shouldn't go to a "steak" place for what we ordered but... live and learn.
(2)John C.
Logan's has excellent prime rib at the weekends. Good food, fair prices, fun atmosphere - somewhere to go for a casual dinner out after work.
(4)Sondra H.
We were quickly seated, promptly served and the waitress was very attentive. The manager came by making his rounds to make sure everyone was being taken care of. Their rolls were just like Grandma used to make. I had the 8 oz filet medium rare w blue cheese and It was so tender it melted in my mouth like butter. Soooo good. Will definately return !!!!!
(5)Ray C.
Nice place, food is always good and service is good also!
(3)Laura R.
Tried this place because uh'hem it was reccomended. (Thanks Sarah) lol! We ordered take out the first time it was the worst ever looked like stuff fell on the floor. My kid had the roadies or w/e they were supposed to be like slider's there was 2 missing the meat! So we call to see what's up maybe they had an off night. The gm wanted to send us a gc for the meal ok....weeks go by we call her, again she apologizes. We finally get them and she had sent like 3x the original amount. YAY! We decide to take some friends with us since it was FREE. Well once again it was pretty gross no one really ate much, 2 people got their filets they ended up well done. One was sent back and re-made. It ended up the same. They basically said if its later evening thats what your going to get no matter how you order them. The service is not so good and that makes 6 people never going there again, it's ok by me cuz I hate chain's. Will people ever learn chai's suck!?!? This place should not even get 1 star the best thing is the bucket's of peanut's. My daughter loved throwing the shells on the ground, I mean where else can your kid's do that on purpose?
(1)Scott L.
Our group from work went here and had a great time. Its a nice bar centered place with a nice variety in the menu. Not too pricey, free peanuts that go on the floor and enough selection from red meat to vegetarian and dieters in our group.
(4)Megan G.
I have been here several times and they have never gotten my order right. I have never actually had something there that was cooked the way I ordered it. They even forgot the salad I ordered one time until the waitress brought the check. The last time I went my husband and I both got sick off the food. The atmosphere is fun, but that's about all it has going for it.
(2)Lillie H.
Wow, what a disappointment.. I ended up in your restaurant with a referral from my mother in-law. After being seated we were slowly greeted by an underwhelmed lack luster waitress named carrie, only to find out half way through our meal. Carrie was pushy and obnoxious about taking our order and only after sorting out the terribly confusing two menus we decided on our meals. My mothers order came without the fries she ordered and I'm pretty sure our final checks were not correct. Not only do I believe the prices are above average I was charged for two separate drinks, I understand mix ups but I feel more as if this particular situation was intentional, unfortunate. Not only was service below par I had to ask for refills on my own drinks because the attention to our table was so overlooked. Adding insult to injury we were the only table in carries section aside from one man pulled up to the bar. The food was poor the service sucked, for lack of a better word and overall nothing worth coming back for. For a personal referral I'm disappointed and frustrated in this experience, what a shame...
(1)John L.
Yep definitely not doing this again. Out with friends, all ordered steak. First of all waitress was clueless took a while just to get a drink order which by the way we did not get when she finally came back to take our dinner order. When taking our dinner order she was asked where our drinks were at and told they are made and be right out, whhhhhatttttt! Okay so finally get our drinks and never get checked on for refills. Now we get our food, 3 of 4 steaks are correct. 1 ordered medium well came back seared on the outside and bloody in the middle, which was bleeding out onto the plate, it was immeadiately sent back. New one comes and is so tuff it can't be cut with a knife, it gets sent back. Third steak finally comes now everyone is pretty much done eating except for the one still waiting for staff to get it right, and tada they got it right. Took 3 attempts and over an hour of our time. I'd give it no stars but I was hungry and ate my steak or I would have left after second attempt.
(1)Mark E.
When this place first opened up I tried it and I had a great experience. The steak was great and the service was too! After about 6 months the service was lacking and the quality of the food wasnt close to what it was before. I think the concentration was more on getting out the booze than getting out good food.
(3)Chukki S.
Don't go here if you have a peanut allergy. Lol. There are buckets of peanuts on every table as well as peanut shells all over the floor. We came here on a Monday night and we received above average service. They checked back on us several times and drinks were re-filled in a timely manner. The food/apps were decent. Hot, fresh, but not flavorful enough to knock your socks off or anything. We had the fried onion app which was good, but just not as good as the bloomin' onion at Outback. The steak was pretty good. Although not sure if it was really medium rare. Was a bit chewy. Baked potato was great, loaded with all the fixings. Mac and cheese was decent. Nothing special, but good. Overall this is a pretty average steakhouse, nothing that's going to blow you away, but a decent place to grab a bite. A little over-priced though. You can probably get a better deal at Applebees and it will taste the same. But you can't throw peanuts on the floor at Applebee's. I mean, you could, but I don't think they have peanuts there so you'd have to bring your own which would be kind of weird.
(3)Vincent F.
Just ok noyhing special here. Stay away from the shrimp dry and nasty. The bread is the best part.
(3)Levon A.
Excellent establishment! My family always enjoy the peanuts & the biscuits. Their entrees are always good with sweet potatoes.
(4)Bill S.
You get what you pay for... decent food and very inexpensive. This isn't a top tier steakhouse, but excellent for the price. Our large party enjoyed excellent service.
(3)AK C.
One star is really too much. We went to the one in north Phoenix (next to Red Robin) on a slow Monday night. It took forever to place our order, then over an hour to actually get the food. It definitely wasn't worth the wait. I'm pretty sure my shrimp wasn't cooked and the only veggies on the shrimp and veggie skewers were onions and barely-cooked zuccinni. The waitress wasn't even a bit apologetic for the wait or quality. I won't be going back.
(1)Nicole S.
I loved my visit to Logan's Roadhouse. I go there once every 5 weeks or so. At first, I tried the steaks and chicken tenders but I have settled on a regular order of the Fried Chicken Salad. Their servers are friendly and I often end up having little chats with them because they are so approachable and accommodating. The desserts are very cute as well (I love the little buckets) and the birthday "YEE-HAW"'s are fun to witness. I will definitely continue my visits.
(5)Rob J.
Ribs were fall-off-the-bone style cooked (I prefer chewin'), but the side grilled vegetable kabob was great. Sweet potato fries not bad either. They have a couple of happy hours in the evening with 2 for 1 well drinks. Sit at the bar, grab a pail of peanuts, and throw the shells on the floor. This place probably has the most personality of all the chain restaurants in this shopping area by some hotels, so it's worth considering.
(3)Kathy W.
Love this place! Came here 2 weeks ago and its never disappointing. My whole family really loves it too. Great accommodations for large groups. I highly recommend if you have a wheelchair user in your group
(5)Scott D.
I've been to Logan's Roadhouse several times in several different states. This is the place I go to when I need a steak in a casual atmosphere where I can drink beer from a bottle without any strange looks from other patrons. I took the family to Logan's on Sunday since I had the jones for that yummy bread they serve (you can always ask for more servings of bread), plus I needed a steak. I usually order their Prime Rib which is fabulous, but decided to go with a sirloin steak this time around. The steak wasn't the greatest, but I enjoyed the sweet potatoes and brocoli (hint - tell the waiter not to boil the life out of the brocoli). My kids enjoyed the chicken strips, mac & cheese and meatloaf and mashed potatoes. They inhaled that food so quickly I didn't even get a taste. My wife had a shrimp dish with her signature strawberry lemonade (good but Blue 32 Grill does it much better). You will usually spend about $17/$18 dollars a head at Logan's for dinner.
(4)Gavino B.
Came to try it out for the first time. Happy hour specials are a bargain for drinks and small apps. Server was friendly and non intrusive. Now for the food, we weren't anticipating the best BBQ but it was sub par at best. Ribs were fork tender but lacked flavor. Sirloin stated it was 6oz buy it looked 4oz at best even at raw it was about 5oz. Fries were on the verge of burnt. I don't like being a critic but I appreciate good food. Oh and last none of the stalls in the women's bathroom had toilet paper. Per my upset wife!!
(3)Joe S.
This place is hit or mess. On a good day they're a great place to eat and a good value with excellent service. On a bad day they can be horrible.
(3)Grace G.
Do not expect service to be expedited if you walk in to take out. The food is good but the service in house and take out are lacking. For a steak house it is mediocre at best. They do have great value dinners if you are on a budget but it is not my first choice for steak house. The last time here, I think the host had never taken a to go order before and was unsure of how to go about doing such a task.
(2)Brenda M.
My family has been eating at this Logan's since it opened. Not sure why I waited so long to write a review... I love this place. The food is delicious (get something that comes with Peppercorn dressing, and you will NOT be disappointed), the servers are friendly and attentive, and the atmosphere is family friendly and fun. I took my husband there for a post-Father's Day dinner and we had the pleasure of sitting in Chris' section. He was awesome - never left us needing anything. The manager walks around frequently and asks everyone if there is anything he can do for them, or if the service/food has been satisfactory. Thats how you run a business! Oh, and order the sweet potato. I swear...
(5)L T.
This has become our steak house to grab a good steak without getting fancy! We have eaten here many times now (after striking OutBack from our list - see my review). The Steaks at Logan (I always get Ribeye here) have each and every time been perfectly cooked and awesome quality. The skewered veggies are my favorite so much so that I always order two extra. Recently they ahve been "raw" and had to be recooked which was disappointing. When the manager came around (which he always does when we are there) I mentioned it too him. He made an excuse about them being only heated and not cooked but honestly, you have to COOK zucchini or its hard. We'll see how that goes next time. They did "fix it" for me but since we've been there 8-10 times in the past few months and most times they are perfectly cooked, I find it odd. The atmosphere is a bit too sports bar-like for me but the food is good for an easy casual dinner.
(4)Amelia P.
My husband and I were first time diners this evening. We enjoyed the buckets are peanuts, tossing the shells on the floor, and even the loud music--as it was the perfect atmosphere for loud music. My bowl of potato soup was delicious and the serving was just the right amount of food. The yeast rolls went perfect with the soup. While my husband enjoyed himself, he said, "they will have to do better with their mushroom and cheese burgers -- Red Robins (next door) has a better burger." Rest rooms we clean, prices were reasonable and we will return--it's fun to eat peanuts and not have to worry about the mess the shells are making.
(4)Don S.
Food and service always great Excellent value. ..especially 2 dinners for $14 99 M-W. Full portions with 2 sides for each meal
(4)andy w.
Probably, rated as one of the worst lunches I had. Food wasn't cooked to order and it was very tough. Appetizer was nasty and tasted spoiled. (They did take it off). Even the dessert wasn't that good.
(2)Siobhan C.
They get 5 out of 5 starts for their Monday - Wednesday SUPER AWESOME 2 meals for $14.99 deal! That is right, kiddos, ALL DAY -- not just limited to lunch. My co-worker and I have become weekly regulars and the staff is always polite, nice, and considerate. If there is ever a problem, they quickly correct it and are very receptive to special requests. Seriously, where else can you get a steak dinner for $7.50 each AND get to throw peanuts on the floor without your mom yelling at you or you having to clean them up!? Also, the unlimited, free, hot, buttery, melt-y, and delicious sweet dinner rolls are AMAZING! (note: do not check calorie content of the rolls before visiting.... it will ruin the pure bliss enjoyed while devouring the rolls). Also, you can opt for healthier options here much easier than you can a burger place (salad, chicken or steak, and steamed broccoli easily does the trick!) Overall, even without the super amazing deal Monday - Friday, I enjoy this place and will continue to go back. (p.s. did I mention the free rolls!?)
(5)Jennifer A.
My coworker and I ended up at Logans for dinner because we wanted to try something other than one of the MANY chain restaurants in the area (Olive Garden, Red Robin, PF Changs, etc). Well, we had good intentions, but later found out that Logans is a big chain too! We did the 2 entrees for $14.99 Mon - Wed special because we are fiscally responsible employees. She had a pretty big plate of chicken fingers and I got a teeny tiny 6 oz steak. Even though that is the correct portion size, I guess you are just so used to seeing huge slabs of meat when you order steak! It was also pretty tough, but I suppose you can't expect filet for the price. I liked the loaded mashed potatoes, but the broccoli was drenched in butter which sort of defeated the purpose of ordering a healthy side. The roll was also fluffy and delicious and BUTTERY! The special price is definitely cheap. You can even add a shared appetizer and dessert for an additional $5. Our server was super nice and checked on us many times. In fact I'm going to round up to 4 stars, just because she was so awesome.
(4)John V.
Four of us ate here after taking in a movie. My wife ordered a filet and lobster, my sister ordered shrimp, my brother in law ordered ribs and I ordered rib eye steak. The lobster turned out to be a large prawn and my wife described it as mediocre. My sister's shrimp were the typical, small breaded and deep fried fare. My brother in laws full rack of baby backs appeared fairly typical and he had no complaints... and no real compliments either. My rib eye appeared to be a sirloin... not a rib eye. I should have sent it back but with four of us eating together the wait would have been inconvenient. The steak was cooked to the correct temperature but it was fairly dry and tasteless; definitely not a rib eye and not a great sirloin. The service was excellent. The waiter was attentive, friendly and very polite. I tipped at %20 because of the service -- not the food. There are better steak houses. I dropped over $90 for the four of us and we would have done better elsewhere. I doubt I will return.
(2)Tim A.
The food was great as usual but it was the service that set this place apart. This is the first place we've ever been to that asked us to cut into our steaks to check to make sure they were cooked to our specification. This little gesture really upped the ante for other reataurants.
(5)Eli H.
How have I not reviewed this place yet? I love the hot bread they give you while you wait for food, love the Santa Fe Talapia and the steak special is pretty good here too. This is a great casual spot with peanuts all over the place, good service, and not to pricey. I like bringing the kids here too more so than Red Robin next door since its fun for them and the food is 100% better.
(4)Heather Y.
Service was shitty, peanut shells on the floor is minus points, and food was medicore at best. Why come here? I do not know. Many of other places that are so much better than this one.
(2)Had R.
Short Version It looks like it was either a failed Texas Roadhouse or a very cheap knock off, either way Norterra has plenty more to offer without suffering here. Food is on a fast food level, all frozen fried/microwaved, if it wasn't for the service I would have given it 2 maybe a 3. However my overall experience was just terrible. Waitress and Manager were clueless it took more than 55 mins from the time we gave our credit cards till the time we actually signed the check. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards. Long version Our waitress was very friendly and pleasant, we asked about HH drinks specially the wine. Now this isn't a place to go for fine wine we realize that, but when we asked which wines were on HH, we were told by our waitress that she didn't drink and didn't know the wines.... or how to pronounce them.... or which one was on HH. So we decided to back track and order a BOGO vodka and soda and lime.... that confused our t-totaller for a minute. We placed out order 3 appetizers. Our first round of drinks came quick. Then nothing for about 15-20 minutes. Which is painful when you are left with a bucket of salted peanuts. Finally I was able to order a another round of drinks, vodka and peach tea. Meanwhile we watched a everyone else get their main courses while we waited for our appetizers for another 10-15 minutes. So we are now nearly 40 minutes since entering the place. Finally our 3 appetizers arrived via other servers, again our waitress was gone elsewhere. We ate our appetizers which were so-so nothing special and not worth the calories and fat. We received our check and i had been charged for 2 teas, so we questioned this and the waitress said it was a mistake she would fix it. We gave her 2 cards to split the bill... 25 minutes later we flagged down the manager who said he would get this resolved. He promptly brought us a new check. "Hang on" wheres our credit cards we gave over 25 minutes ago!!. He went and found the waitress. She presented us with a split bill finally but didn't take the tea off. So I hunted for the manager and explained the mistake he said he would take care of it. Now nearly 40 minutes had gone by and he presents me with one half of the bill and removed the $3 tea....? Now I tried to explain that the folder I gave back to him had 2 slips in it to half the bill and he needed to redo the bill with the tea deducted.... The manager was clueless... finally brought us two checks but only one had the $3 removed... by this time we were so worn out and happy to see our cards back... it was 55 minutes since we handed them over that we paid, left a just tip for the service and left wondering what all the attraction was about. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards.
(1)Jeff E.
Love this place, I had the "Santa Fe Tilapia" with rice and grilled vegies. Along with the beer and free peanuts it was a wonderful meal. A good time was had by all!!
(5)Brian F.
It's a chain. It's got the schtick that makes chains appealing to the masses. But the food was good and while I wanted to eat a lot of the "bad stuff" that smelled great, I was on a highly restricted diet. It's increasingly rare (and much appreciated) when I can go and eat something tasty, at an affordable price and find an option or two on the menu that fits some of the weird dietary restrictions with which I've been living.
(3)Nick B.
Food - 2/5 Food was below-average at best. My steak tasted like it had freezer burn on the edges of the steak or like it had been microwaved. The side salad was good, I finished it but the veggie skewer was dry and the tomatos were old. My buddy did get the Southern Fried Fish and Chips (Catfish) and it looked pretty good and most everyone else at the table seemed satisfied with what they received and thats the only reason I gave the food any credit. Service - 3/5 Waitress despite forgetting my beer was nice, she did use profanity when I mentioned she forgot my beer... I may have liked her more because of that tho. Atmosphere - 3/5 Like most other "Texas" steakhouses it was loud but I could hear the other 6 friends I was with which was nice. Price - 2/5 Based on the quality of the food I could have gone somewhere else and spend $20 for a ribeye and veggie skewer and been much happier. Drink specials were good and apparently they don't get much during the week because they have the big vinyl sign promoting 2 meals for $14.99 Mon - Wed. Overall - You can find a better steakhouse in most strip malls, probably even the one Logan's Roadhouse is in...
(2)Melissa Y.
Ugh. Food was not impressive, service was MUCH less than stellar. Rude, actually. If I spend $40 for one person, I expect better. Of our group of 5, 2 of us enjoyed our meals and 0 of us enjoyed our service.
(2)Gregg D.
First time here. Party of seven. Good, casual atmosphere. Our sever, Tori was fantastic ! No mistakes, no ' let me check' No drinks went empty, can't ask for much more than that. I'm not too picky, but the Wife & Daughter can be. Everyone's steak was cooked perfect ! Others had Prime rib, strip's, a Porterhouse, My Country Fried Steak was fork tender, no need for a knife, which is my first barometer, my second is flavor both passed with flying colors. gravy was tasty and it wasn't swimming in it, just enough to have some on each bite. All the food was tasty ! If anything was 'just average' it was the onion rings...but those are one thing that I AM picky about, haven't found great onion rings in Phoenix since I got here in '95. Wife said the sweet potato was the best she's had, even her own..lol. Everyone's first bite was followed with a ..WOW, ALL plates cleaned which is not usually the case with our crowd. Will be our new go to place, Outback just lost 7-10 regular customers. Well worth the extra 2-3 mile drive each way in my book.
(5)Vincent F.
Just ok noyhing special here. Stay away from the shrimp dry and nasty. The bread is the best part.
(3)Levon A.
Excellent establishment! My family always enjoy the peanuts & the biscuits. Their entrees are always good with sweet potatoes.
(4)Bill S.
You get what you pay for... decent food and very inexpensive. This isn't a top tier steakhouse, but excellent for the price. Our large party enjoyed excellent service.
(3)Joan K.
I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south. Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks. She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat. The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy. I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
(2)Rob T.
A nice casual steak place. The steaks are ok but I think the real highlight is the dinner rolls. The prices are a bit higher than their competition and not quite as good but it's one of the better places in the Norterra area that is kid friendly that offers "adult" food.
(3)Liz L.
This place was ok. Environment was similar to Johnson big apple. It's got a yuppie cowboy casual vibe. I didn't smell any fabulous BBQ meat to get me crazy hungry for anything. Looked at the menu and there wasn't too much of choices for food but did have a lot of drinks to choose from. There happy hour seemed pretty cheap also. Meals where expensive for their steaks, I choose a slider plate cause I wasn't in the mood to put down twenty five bucks for a steak. My sliders were 9 bucks cause they charge you extra to substitute fries for their potato chips. Wait staff was attentive and friendly. If I came back I'd only come for the drinks.
(3)Laura R.
Tried this place because uh'hem it was reccomended. (Thanks Sarah) lol! We ordered take out the first time it was the worst ever looked like stuff fell on the floor. My kid had the roadies or w/e they were supposed to be like slider's there was 2 missing the meat! So we call to see what's up maybe they had an off night. The gm wanted to send us a gc for the meal ok....weeks go by we call her, again she apologizes. We finally get them and she had sent like 3x the original amount. YAY! We decide to take some friends with us since it was FREE. Well once again it was pretty gross no one really ate much, 2 people got their filets they ended up well done. One was sent back and re-made. It ended up the same. They basically said if its later evening thats what your going to get no matter how you order them. The service is not so good and that makes 6 people never going there again, it's ok by me cuz I hate chain's. Will people ever learn chai's suck!?!? This place should not even get 1 star the best thing is the bucket's of peanut's. My daughter loved throwing the shells on the ground, I mean where else can your kid's do that on purpose?
(1)Scott L.
Our group from work went here and had a great time. Its a nice bar centered place with a nice variety in the menu. Not too pricey, free peanuts that go on the floor and enough selection from red meat to vegetarian and dieters in our group.
(4)Megan G.
I have been here several times and they have never gotten my order right. I have never actually had something there that was cooked the way I ordered it. They even forgot the salad I ordered one time until the waitress brought the check. The last time I went my husband and I both got sick off the food. The atmosphere is fun, but that's about all it has going for it.
(2)Chandler R.
Great relaxing atmosphere. The peanut shells on the floor are a nice touch. Really good food and reasonable prices.
(4)Lillie H.
Wow, what a disappointment.. I ended up in your restaurant with a referral from my mother in-law. After being seated we were slowly greeted by an underwhelmed lack luster waitress named carrie, only to find out half way through our meal. Carrie was pushy and obnoxious about taking our order and only after sorting out the terribly confusing two menus we decided on our meals. My mothers order came without the fries she ordered and I'm pretty sure our final checks were not correct. Not only do I believe the prices are above average I was charged for two separate drinks, I understand mix ups but I feel more as if this particular situation was intentional, unfortunate. Not only was service below par I had to ask for refills on my own drinks because the attention to our table was so overlooked. Adding insult to injury we were the only table in carries section aside from one man pulled up to the bar. The food was poor the service sucked, for lack of a better word and overall nothing worth coming back for. For a personal referral I'm disappointed and frustrated in this experience, what a shame...
(1)John L.
Yep definitely not doing this again. Out with friends, all ordered steak. First of all waitress was clueless took a while just to get a drink order which by the way we did not get when she finally came back to take our dinner order. When taking our dinner order she was asked where our drinks were at and told they are made and be right out, whhhhhatttttt! Okay so finally get our drinks and never get checked on for refills. Now we get our food, 3 of 4 steaks are correct. 1 ordered medium well came back seared on the outside and bloody in the middle, which was bleeding out onto the plate, it was immeadiately sent back. New one comes and is so tuff it can't be cut with a knife, it gets sent back. Third steak finally comes now everyone is pretty much done eating except for the one still waiting for staff to get it right, and tada they got it right. Took 3 attempts and over an hour of our time. I'd give it no stars but I was hungry and ate my steak or I would have left after second attempt.
(1)Mark E.
When this place first opened up I tried it and I had a great experience. The steak was great and the service was too! After about 6 months the service was lacking and the quality of the food wasnt close to what it was before. I think the concentration was more on getting out the booze than getting out good food.
(3)Chukki S.
Don't go here if you have a peanut allergy. Lol. There are buckets of peanuts on every table as well as peanut shells all over the floor. We came here on a Monday night and we received above average service. They checked back on us several times and drinks were re-filled in a timely manner. The food/apps were decent. Hot, fresh, but not flavorful enough to knock your socks off or anything. We had the fried onion app which was good, but just not as good as the bloomin' onion at Outback. The steak was pretty good. Although not sure if it was really medium rare. Was a bit chewy. Baked potato was great, loaded with all the fixings. Mac and cheese was decent. Nothing special, but good. Overall this is a pretty average steakhouse, nothing that's going to blow you away, but a decent place to grab a bite. A little over-priced though. You can probably get a better deal at Applebees and it will taste the same. But you can't throw peanuts on the floor at Applebee's. I mean, you could, but I don't think they have peanuts there so you'd have to bring your own which would be kind of weird.
(3)Sam G.
I went to Logan's for dinner last night and it was very good. Me and my daughter got the fillet Mignon's, she got broccoli(which she loved) and mashed potato sides and I got the mushroom skewers and the baked sweet potato. Everything was so good I am already planning a trip back.
(4)Amy L.
We've been to Logan's quite a few times. They have a good deal Mon-Wed where you can get 2 full course meals with sides for $14. I'm a fan of their catfish, but overall they have good all American-fare cuisine. The staff is very friendly. Peanuts were a but gross.
(4)Jimmy C.
I ate there last night for the first time so I had to order the "Logan" steak. It wasn't great but it wasn't bad either. The steak was juicy and well-seasoned. The fries were a little stale and the steamed broccoli was...well...just steamed broccoli. The best thing though was the warm rolls dripping with melted butter.
(3)Ryan S.
Do yourself a favor and skip this hell-hole. If you insist on going then make sure you wear proper shoes. They let customers throw peanut shells on the floor and it reeked like an old, moldy cellar.
(1)Mandah C.
Amazing food! Amazing service! The cinnamon apple side is oh so delightful! Never had any issues! I have had the sweetest waitresses. Some things can be crazy on price but, so worth it when it gets in my BELLAY! Haha.
(5)Marc B.
good (for two) food special and drink specials. good for a casual night out.
(3)Christina S.
We love this place. I had family visiting from out of town and this is always on their list of places to eat at. The bread is amazing and I've never had a bad filet there. The service is usually fast and friendly though last night it was a little off. If you want a great steak at reasonable prices, this is the place.
(4)John C.
While driving by my wife and I decided to stop in and try them out. We were seated in the booth right next to in fact looking into the kitchen; and that was after being moved once already because of the insanely loud birthday party. Once adjusted to the new noise level our server told us she would be right back with our bread, 12 minutes later she said she just waiting on the bread to cook but did bring us our drinks. The staff seemed very lethargic even the Manager had a personality of a bowl of cheerios. My chicken was ho hum and my wife's burger was very sloppy and actually fell apart in her hand and the meat had a very peculiar after taste. Maybe we shouldn't go to a "steak" place for what we ordered but... live and learn.
(2)John C.
Logan's has excellent prime rib at the weekends. Good food, fair prices, fun atmosphere - somewhere to go for a casual dinner out after work.
(4)Pepper T.
Classy as a Lap Dancer leaving a skid mark on a man's lap that is a indication of the way they cook filet's of beef here here . (crap on your plate) Remember the Movie Logan's Run where they killed everyone that reached 30 years old well I am over 30 but I felt like dying after trying my meal we've been here years ago but thought maybe they weren't as bad as we remembered . We were seated and it took around 15 minutes for someone to acknowledge us as we noticed the table next to us that got seated latter and already had food before we even had water ok so that was no big deal it happens all the time at chains . My husband ordered the $4.99 for 2 margarita's (I knew better) and I took a sip and it tasted like you licked a spoonful of dry artificial drink mix . (YUK) This place had a MASSIVE amount of peanut shells and DUST all over the floor so if you were wearing flip flops you might cut your toes on shells . They have a bucket of peanuts on every table and I hope little dirty kids hands weren't on them not to mention peoples coughs . When my meal arrived I thought it looked ALMOST picture perfect because my vegetable skewer looked great with real fresh vegetables on it but when I tasted them they were awful because they brushed them with I COULD TASTE cheap Italian dressing and some sort of brown NASTY sauce (YUK) ! Then I saw my potato with all that melted whipped butter that looked like SPIT (YUK)! (it wasn't but looked like that the way the butter melted) but maybe the WORST was what they did to the filet....WTB (bleep) they brushed the filet with liquid smoke and maybe a terriyakki sauce and that was another YUK! I consider the filet not edible the way it tasted and took it home for dog treats (I washed sauce off for my dog of course) The sauces on the vegetables and on my filet were awful and ruined them in taste and as far as I know they are not listed in description on menu . This was not the most expensive meal but not that cheap either (mine was $16) but even if it was free I still would not recommend . Now that I Yelped I will remember years from now that I didn't like . One star ? two stars ? but my understanding of definition is eeks me thinks not meaning I won't go back not just I had better...duh..I am not a fan of here.....maybe you are?.....not the best quality but it really is too amateur to go out for it's like your relative that can't cook and just throws stuff in a bag with Italian dressing and then throws it on the grill . it was close and I didn't feel like going far but I should have done a Logan's RUN AWAY!
(1)Sondra H.
We were quickly seated, promptly served and the waitress was very attentive. The manager came by making his rounds to make sure everyone was being taken care of. Their rolls were just like Grandma used to make. I had the 8 oz filet medium rare w blue cheese and It was so tender it melted in my mouth like butter. Soooo good. Will definately return !!!!!
(5)Ray C.
Nice place, food is always good and service is good also!
(3)Mike C.
We go here whenever we get the chance. My only wish is for one over here on the West side of town. Be sure and try the Buffalo wings...they are very tasty. Roadies/Porkies are also a favorite. The Onion Brewski steak is very good too...come to think of it,everything I've tried there is good. Servers are friendly...never had a problem. I've visited their restaurants in Alabama,TN and now here in AZ. I'm a fan :)
(5)AK C.
One star is really too much. We went to the one in north Phoenix (next to Red Robin) on a slow Monday night. It took forever to place our order, then over an hour to actually get the food. It definitely wasn't worth the wait. I'm pretty sure my shrimp wasn't cooked and the only veggies on the shrimp and veggie skewers were onions and barely-cooked zuccinni. The waitress wasn't even a bit apologetic for the wait or quality. I won't be going back.
(1)Nicole S.
I loved my visit to Logan's Roadhouse. I go there once every 5 weeks or so. At first, I tried the steaks and chicken tenders but I have settled on a regular order of the Fried Chicken Salad. Their servers are friendly and I often end up having little chats with them because they are so approachable and accommodating. The desserts are very cute as well (I love the little buckets) and the birthday "YEE-HAW"'s are fun to witness. I will definitely continue my visits.
(5)Jenny G.
I went here a few times about a year ago and loved it. We were in the area and decided to come again. It was again a great experience. While the food and pricing is good, I have to rave about the service. Truly good service is so very hard to find. I'm very impressed. Our waitress was Candy. She was so friendly and most helpful with the menu. She made us laugh and was attentive to our table. Even the team walking by was friendly, attentive and smiles. Great team of people there! Despite the drive, we will for sure come again.
(5)Valerie G.
The food is good...but every time I have been here the service is mediocre at best. I asked for a refill on my soda, the server took it, walked by my table empty handed twice, then finally brought my refill. It's not even that busy...
(3)David L.
It was great. Being our first time, the server was very courteous and did a good job answering our questions about the food. Never been into a place where you have a bucket of peanuts and you just throw the shells on the floor. My son LOVED that part. It was a good time and the portions were pretty sweet.
(4)Caroline T.
My husband and I visited the Happy Valley location for dinner on a Monday night. The restaurant was busy. We stood and waited for the hostess to acknowledge us and at first she glanced over but then continued to talk to her co-worker; we waited for a few minutes before she seated us. Once seated, the waiter did come over and ask us what we would like to drink. He made a remark about my husband's t-shirt he was wearing (Star Wars) and then brought us our ice teas. He gave us some time to look at the menu and we asked him about the special menu that is offered Mon. Tues. and Wed. they are lunch sized portions (teriyaki chicken, meatloaf, grilled salmon, strip steak, etc., served with two sides for $14.99). We decided on the grilled salmon and we each chose our two sides. The waiter then brought us out two warm rolls with butter and small plates. We did not have any silverware and eventually had to take it off of another table nearby that was not occupied. We ate the rolls and the waiter returned and asked if we would like some more and we said yes. He said it would be a few minutes until he would have some more. He saw my tea was empty after passing by our table several times and finally asked if I would like some more tea. I told him yes, but it would be another 10 minutes before he brought me out another glass and the tea was warm with melting ice floating in it. After the waiter passed by our table more times than I can count, always bringing other diners their food and glancing at our empty table, he finally stopped and asked if we had received our food and we told him no. His response: Oh, I don't know what happened. I will go back to the kitchen and find out. Several minutes later, a man came out without introducing himself to us and said he would have our meals out in the next 5 minutes as he was putting the order in. Stating: I don't know what happened to your ticket or why you haven't received your food. Another 10 minutes passed and out came two meals we didn't order and we had to tell the waiter these are not what we ordered. We ordered the grilled salmon, remember? to which a puzzled look came over his face. The meals were swiftly removed and returned to the kitchen. My husband and I looked at each other and we decided we had enough of the excuses and poor service and at that point we just wanted to leave. We walked to the hostess station and told the hostess, who asked us what table number were we at? We told her what had happened and that we wanted to pay for our ice tea. Another waiter was hanging out at the hostess station and he apologized stating if he knew of the situation he would have done something as in finding our waiter. We told him our waiter knew of the situation. Our waiter appeared and said "the drinks are on me." No apologizes were forthcoming from him or the manager or the hostess on the situation. We were waiting for our food for over an hour. We will not ever return and we would not recommend this Logan's Roadhouse to anyone. Apparently they are selective of who they serve there and I guess we didn't make their "cut." For this reason, I am giving them one star.
(1)Silvia S.
I would love to give a 5 stars to the chefs my meat was delicious, ribs were amazing but Im giving 2 stars for the customer service. The place was empty few customers. The hostess sounded like she was bored or tired. Our waiter sounded and looked so mad she was bother when we ask her for more water. Thanks for the great food. Please improve your customer service
(2)Jen T.
I'm not much for giving low/single star ratings, but I feel pretty strongly about this one. The only thing that I enjoyed was a full glass of diet coke whenever I ran out, but that's it. The apps (we got a trio)were greasy and didn't taste like much other than grease. The poor pickles that were sacrificed to be fried . . . Doomed to a life of no pickle flavor! I also ordered the grilled meatloaf. I took a bite and the rest was trashed. The baked potato was tolerable. Even the salad was lackluster, and it's pretty hard to mess up a garden salad. I will not return. I will say that my meal was credited and I didn't have to pay for it, but that should be expected when it's so terrible I couldn't even try a second bite.
(1)Chris G.
Went once, not impressed at all. Had a rude trailer trash looking waitress that ignored us 95% of our meal, and our food was burnt and cold when we FINALLY got it. I had heard good things about this place, and after my experience there... I really don't know why people like it. I will not be going back.
(1)Big D.
Tonight (6-27-2015) should have been a great night out, but it was not. The restaurant itself was lacking in pretty much every measurable category, even the waiter was clearly having a lousy night as well (his attitude was less than hospitable). Mens Restroom: I've seen cleaner outhouses and port-o-pottys. One toilet looked like somebody assploded, the other looked as though it came from a frat house. A staff member was notified, but when we left the problem had still not been addressed. Food: 1) Steaks had no char on them and were not cooked at a sufficient enough temperature to break apart the fat and make the steak tender and enjoyable. Grilling steak is not difficult and it's a shame to see beef treated with such disrespect. 2) Salads were just awful. The lettuce was bitter, tomatoes were flavorless, and the steak was well, gross. I don't know how they managed to do this, but they found a way so I guess that earns points for going the extra fail mile. 3) Of our 4 sides, 3 were delivered and 1 was edible (corn). Kitchen Management (we were sitting right next to the kitchen): The man doing quality control (manager?) on the food before it went out did some things that I thought was a bit questionable. A dish was about to go out, but it was missing the fries. He took some fries off of another order and put them on that dish, but did not replace those fries taken from the other order. Really? You're going to short change someone some fries? On several different orders, I saw food fall off of the plate onto the stainless steel counter. Rather than replace the food, the manager just put the food back on the plate. Once he "dusted it off" and another time "blew it off" neither of which is likely to pass a food inspection. Several other times, it was just put back on the plate. No gloves mind you, just bare hands. Everybody has off days and this may well be one of those times. Personally, I have no desire to come back and find out.
(1)Peggy B.
I recommended this place to our friends and I was so embarrassed. 2 of us in our party ordered prime rib medium rare. One of us had an end cut and when we mentioned it, we were told it would be another hour before more prime rib would be ready. All of our dinners were stone cold and the manager said he could take it ALL back and fix it. From where I was sitting, I could see the kitchen and all of our plates were headed for the microwave oven. We motioned for our server and told him we did not want out steaks and lobster tails heated in the microwave. He apologized, we left and we will NEVER, EVER, go here again. The manager was totally unprofessional and clueless in solving this situation.
(1)Jeff B.
Business lunch today for a few of our guys. The five of us arrived at 11:40 AM with big appetites (two of the guys are BIG) so I hope they fill up. There was no wait today, so we were seated right away. I ordered the Fried Cheese and Bacon Burger with fries and a Raspberry Iced Tea. The others ordered a T-bone steak, tilapia, ribeye and shrimp scampi. The service deserves a shout out: Alyssa was patient with our boisterous group and did a great job of catering to our needy guys. She had a good sense of humor and deserved the large tip I left. All the meals were cooked to everyone's satisfaction. The only issue that was brought up: the baked potatoes were huge but the mashed potatoes were scant. The mashed guy felt a bit slighted. Other than that, all kudos. I will be returning with a crowd, since this is a favorite of our team. Good job Logan's!
(5)Kat S.
Slow service, mediocre food. We had to send the prime rib back twice, it was like shoe leather. The waitress didn't seem to care much about the food being overcooked and didn't refill our drinks at all. Overpriced for what it is. The peanuts were great, but we won't be back.
(2)Paige G.
Went here for Happy Hour on a Saturday night. Drinks were great, food was just okay. Had the fried mushrooms, but really got more breading and grease than anything else. I sat at the bar and service was alright, we never got the bread they normally serve after you order. May come back to Logans again but for sure it will be this one!
(3)Leslee S.
I loved their sweet tea! I also ordered fried pickles and chicken strips. Everything was delicious!
(4)Rand H.
About 15 of us got together for a fun lunch here today after touring the nearby North Gateway recycling facility. They start you out with pails of peanuts in the shell and "Homemade" Yeast Rolls. Then I went with an "Old Fashioned Cheeseburger" with shoestring fries & coffee. The rolls and coffee were delicious, the burger, fries and table service ok, but unremarkable. This is second visit to a Logan's, and this one eeked one more Star out of me than their Mesa location, where I had a steak, but I think this chain falls short of both Texas Roadhouse and Outback Steakhouse. :-) Cheeseburger, fries, coffee, rolls, peanuts: $9.99
(3)Philip D.
Not a great food experience. These franchise food places should spend a little more on a well trained kitchen staff and let their food do the talking. I had a pre-formed, frozen burger with a breaded and deep fried cheap commercial cheese patty on top. Fries were average at best. Won't be going back to any of their establishments.
(2)David C.
I can only give them 1 star and is is because we left after sitting un-noticed for 15 minutes. No hello. No drink order. No service. And it was not busy...we were sat immediately. 15 minutes is not that long but wait for even a "I'll be right with you." would have been appropriate. Told manager we were leaving because of their service and he seemed he couldn't care less. Funny how the other 4 restaurants next door all have waits but they don't...wonder why??? Too many choices and restaurants can't really afford to just have families of five leave. Too bad for them. Only 4% dissatisfied customers speak out. 96% go away quietly and 91% never come back.
(1)Jeremiah S.
Tonight we ordered the Prime Rib with shrimp for my wife and I ordered the Porterhouse. As expected the food was all outstanding. My steak was an excellent Rare and the side were good. My wife truly enjoyed her Prime Rib cook a very nice Medium and she also enjoyed the jumbo shrimp scampi. Multiple baskets of delicious rolls. Our waitress was quick, friendly, and seemed to enjoy her job greatly. The only complaint was about my wifes Prickly Pear Margarita. She said it was extremely sweet and tasted very light on the tequila.
(5)Tom G.
Have been back to Logan's quite a few times and have found the food and service getting much better.
(4)Allie M.
Liked it so much I decided on a second visit. I called in an order to go & it was royally screwed up. Ordered the onion brewski steak & end up with just a steak without any of the sauce or toppings & we didn't get the right sides we ordered. Didn't realize it until we were home so we called to see if they could do anything about it & the manager said we could get a free meal next time we went there. So the next week we called in another ordered. Same. Exact. Thing. Happened. Manager said we could get another free meal. Called in another order a few weeks later. Same thing plus they don't have one of the appetizers we wanted (but charged us anyway for something else we didn't even want) We were even promised everything in our order was correct by the hostess. Our fault for not checking I guess. So manager says he'll give us another free meal & we order again a week or so later. Finally they get it right. We made sure to check the food before we left. & the manager was nice enough to comp the entire order for our troubles. Because they made it right, they will still have our business. & when I finally got my correct order, it was DELICIOUS!
(3)Seth D.
I Grabbed some to Go for my daughter and decided get a beer. Payed way to much for it. $4.60 for a 16 ounce domestic is way to lmuch when I can go across the street and get a great craft beer for less at mellow.
(3)Mickey B.
I am glad I came back a second time. My first experience was on a day when they were a little short staffed due to people calling in sick (I overheard the bartender) and my order was messed up that day. However, we returned for a happy-hour-take-out session and were really pleased. I never had to ask for another beer - only say "yes" or "no" and I love that in a bartender. It was pretty busy and we were very, very attended to by both bartenders. I am very picky about mac-n-cheese and Logan's was pretty good. Also, I realize not everyone loves meatloaf, but I LOVE a good slice of ground-n-baked cow flesh if it's done right. Logan's ML was pretty good - finished with a little char on the grill and a side of gravy. The serving was huge and I had enough for breakfast. Yes, meatloaf for breakfast. Don't judge me... We'll be back for happy hour and takeout again and again cuz it's by our favorite movie theater as well. Good job kids...
(4)John K.
2 Stars are for the service, which we had a very nice server. Bad taste in food and drink, but very nice. At best this restaurant is eh...or below average. The food is of less quality than the average chain located all around this restaurant. Nothing came out hot so the food was warm/cold and the meat is cooked well unless you ask. Any place that cooks their food well unless asked is hiding their quality. This is a Roadhouse place, where when they first opened the peanut shells were thrown into the ground and the food was good. So on the advice of others it has become a choice of all evils in what they call the Norterra. With all of these chains I should have know what was to come. Happy Hour signature tea drinks were horrible. They were at least strong but I'd rather have it strait if I wanted a kick. Their nachos were like Chili's chips with a not so liked array of toppings...can/instant tasting. Wings are small and soft with a nasty aftertaste. And now the burger... Although I didn't try their steak, which I can't imagine being any better. But to cook a burger well and have the specialized ons taste generic is such a negative. I would hands down of rather of had an In-n-Out burger and feel satisfied. But I will say the fries are not that bad...regular or the sweet potatoe. If they actually came out hot. Oh, and their free peanuts are actually good as well. So as a punishment for not following my instincts... I deserved this bad meal and lesson. But as a Yelp'er to another Yelp'er...please don't make my mistake. Or go to Red Robin's right next door.
(2)Edward D.
This is a tough review, When I usually do a review, it's a experience not only by me but also the family. I was just OK with Logan's. Service: The service was fine, the atmosphere was good. We actually had a very good time there, but please note! Next time we go there, we will be seating in the dining room. The bar is very uncomfortable. AND PLEASE WATCH YOUR STEP, wife almost fell! FOOD: I ordered the half rack of baby back ribs w/fries. The ribs were cold, and maybe that took away any chance of a good experience? Ribs were tough, and just wasn't doing anything for me. Very disapointed about that, I was really in the mood for ribs. Fries were good, and their dinner rolls were great! Now for the rest of the family who had a great time. Daughter #1 had he usual chicken tenders and fries, Daughter #2 had Mac and Cheese, and the wife had a bake potato and salad. They all enjoyed their dinner, I had a piece of Daughter #1's chicken and it was very good, loved the texture and spices. Like I said before, we'll comeback again
(4)Mantis T.
If only giving zero stars was possible. It was our second time eating here and it was horrible. The first time eating here was fine, no trouble with the food and service but this time around they really dropped the ball. After putting in our order it took our server 30 minutes to let us know that the kitchen is backed up and our food will be delayed a little. And another 30 minutes passed by with no food in sight and no one from management has come to speak with us about the problem. The party that sat next to us arrived 15 minutes later than we did and got their food way sooner than us. Looks like they had to slaughter the cow, fish the lobster from the sea and plucked the feathers from the chicken to prepare our meal. An hour and 10 minutes later we get our food and guess what? The damn fires are stale and I didn't want to wait for my food again! We just ate our meal and asked for our check. You would think that due to their incompetence they would comp us on the appetizer that we ordered but they charged us for everything. Blame me for coming to this place and expecting decent service but I'll never make that mistake again. Take caution if/when you decide to dine in here.
(1)Tara M.
We enjoy lunches here. The tilapia is good but the broccoli is usually under cooked. Today.... well, it's a holiday! so forget the healthy stuff :) I had a fried cheese and bacon burger! OMG.... I should say it slowly... F R I E D CHEEEESEEE & BaCoN burger. I didn't want to do it but I was talking to the waitress who was VERY friendly and telling her my love of burgers, she recommended it to me and the sweet Tea which was peach and had a good healthy amount of vodka in it. DELISH. The burger was better than I had hoped it was moist, dripping creamy fried cheese with nice thick sliced bacon and shoe string fries on the side with ranch dressing. You no longer throw peanuts on the floor they have lil buckets at the tables for that and THAT makes me very happy. never was a fan of walking on peanuts... sounds like egg shells. I have been here several times and it was over due for a review and this one needs to go on my love of burgers page. :)
(4)Lene T.
Horrible service. Waited 30 mins for our meal only for the server to come and tell us that they messed up our order. Waited another 30 mins and nothing was comp'd.
(1)Melissa V.
I always pass by this place and never think to have food. On a whim, I thought Id try it for lunch. They have a budget friendly lunch that comes with two entrees, two sides for $14.99. I ordered the pork chop and my date ordered the BBQ chicken. I was weary of the quality since it was cheap but it was surprisingly delicious and well made. The server was prompt and delightful. I am looking forward to returning. FYI- the special is at lunch from Mon-wed.
(4)Marvin A.
+_+_+_+_+ Logan's is many kangaroo hops ahead of that Australian place +_+_+_+_ Met friends for a movie and dinner. The steak I and my wife had were $11.99 I wasn't expecting much for this price. I'm shocked ....... the meal was outstanding. The steak was
(3)Lisa B.
The best steak I have ever had! The best service as well! I am way more than satisfied with this place and will most definitely be going back!
(5)Lauren N.
We were placed in the back corner of the restraunt and were given awful service! They forgot about my sisters salad, and never checked in on us! After being slow the whole time they were quite quick to give us the check and let us pay! Texas Roadhouse is a cheaper, friendlier, and more tasteful option! Over priced and not worth the money!
(1)Janelle J.
In the beginning the service was good, the waitress was friendly and talkative. My bf and I both ordered steak, and that's where it went wrong. We ordered the steaks medium and they were dry and very well done. The manager happened to walk by when I cut into my steak and saw my disgusted face. And he got me a new steak and then I showed him that my bf's steak was just as dry and had a new one brought out. But after that the waitress was pissed off and tried to shove us out the door before my bf's new steak came out. We weren't mad, we just wanted decent steaks. The second steaks came out juicy and tasty.
(2)Heather A.
Just had a wonderful dinner and service! They have made great changes to the menu! They always have been clean!
(5)Chris B.
Stay away, food was really terrible! Had ribs and fries based on waiter recommendation, ribs were actually cold, fries were cold...ribs were dry and tasteless. Worst meal out in years, shame on you, Logan!
(1)Dan M.
By far the most outstanding service we've ever experienced. Lisa was a wonderful server and Edd and Peter are a very professional management team. If 10 stars were an option they would all most definitely get them........WELL DONE!
(5)Mark F.
Good atmosphere. Love the bucket of peanuts. We were seated near the bar which I think is the trainee section. The server was friendly but slow and did not know the wines on the menu. They must be animal friendly as my T-bone steak must have died naturally of old age. Very dry and tough. Ordered a second beer, when it came it was not the same brand as I ordered the first time. Won't go back.
(2)Mark S.
I was ok Logan's but not impressed by anything they had. The food was expectable but nothing out of the ordinary. My steak was average and so was the service. I just don't have much to say about this place. There are simply better places to go that have the same food to offer.
(3)Deborah W.
I went there with my friends family and it was a nice place. Very casual. I had a way too large margarita yikes. Our waiter Jimmy was very nice and when I told him he would be packing up my leftovers he obliged. I was just practicing my flirting skills. I guess it worked. My shrimp was just ok, but my friends meal and her husbands (which they let me taste), were fantastic. Great sautéed mushrooms, salmon...the hots rolls with cinnamon butter are REDIC amazing.
(3)Drew A.
Yes, this is a chain ... but if its what you are looking for, the prices are pretty decent, the steaks are good, and the staff is attentive. This location - being right off the freeway and in a major shopping center - is always crowded for lunch and dinner. Sitting down for lunch or dinner, you will be presented with a basket of rolls -- stay away -- unless you want a mouthful of bliss! I think I pounded through 4 of these before the appetizer ever makes it to the table. Rolls are unlimited -- so ask for MORE! LOST STAR - I expect my steak and side to come out hot and steamy. Just not the case here on this visit. Even the kids commented on the "steak bites" being warm... they also like theirs hot. The service did make up for the lack of food prep. The waitress was constantly on top of drinks and tried her best to make the experience better.
(4)Jules S.
Awesome service and food. We actually got off rte 17on our way home for Red Robbins but decided last minute on Logans as they have a special banner and kids meals for $3.?? since the kids only pick at their meals. Leslie our waitress was AMAZING!! Best service ever. She brought the kids food out first which was nice for once. She brought us extra napkins and water without the need of us to ask. She also recommended a mango citrus drink...and it was delicious. Our meals included Cole slaw, house salad (freshest I've ever seen) Chilli (yummy) veggie skewers, and baked potato ;) teriyaki chicken and bourbon bbq chicken....food was delicious and the bread basket was kept full. Our total was about $35 for a party of 4.
(5)Kurt S.
Second time here- Watch for the "Bait and Switch" during Happy Hour... By that I mean they bring you a pint sized glass first during the "2 for 1" margarita special, but then the second glass is only about half that size. WTF??? I guess they think after the first one, you might not notice??? Shouldn't it really be labeled "1 and a half for 1" then? Either way, I think there should be some type of a disclaimer about this on their menu or something. Maybe its there, but if it is, I didn't see it. The first time I went here, I noticed this wily tactic, but I just played it off as a fluke or maybe they were just out of the original size glass, but when the exact same thing happened the second time, I knew it wasn't a mistake. Other than that, the food is OK but nothing really worthy of more than 3 stars. The service was very attentive, but the sneaky Happy Hour tactics cost them the 3rd star. In addition, this location shares the same parking lot as several BETTER restaurant choices, so the parking can be really abysmal and there is usually a long wait during prime time.
(2)Melissa B.
Had a very good experience during lunch a couple days back. The server was friendly, the food was good and the prices were fair. I am eating a restricted diet, and found the menu to have many healthy, low calorie options.
(4)Bill J.
This place has me stuck with a sort of love/hate relationship. Seriously. The food is usually pretty good, and there's quite a bit to choose from, but sometimes I've been disappointed on the food more than once, which is the crux of the problem. For example, I've gotten mac and cheese that looks like it was taken out of a refrigerator and heated up, and tasted like it too. Absolutely disgusting and I would have been utterly ashamed to give it to a dog, much less a paying customer. Apparently the cooks and the waitstaff saw nothing wrong with it though until I pointed it out. On the plus side, they did fix the issue and bring me some much improved mac and cheese in short order. The list goes on from there. I once ordered a chicken meal, asked for no rice since it comes on a bed of rice. Sure enough, I get it with the rice anyway. I try picking it out, but grow tired of it and send it back for another. Manager did apologize for it, but seemed annoyed that he had to do so. What else? There was the time they brought my chicken out missing the peppercorn dressing stuff that goes on it. Pointed that out and they brought me a lukewarm mini-bowl of the stuff to put on myself. What the heck is that? Take it back and fix it properly, the customer doesn't do food prep if you expect a tip. Also had a negligent server drop some kind of an ice pack onto the floor (we were seated by a drink and cashier station). Some kind of liquid splashed onto me and onto my food. Not only did the server (not our table's) not care, she left it on the floor where she dropped it, for other people to slip on, and walked off. I will say, however, I have always loved the yeast rolls they have at this place. I am a sucker for them and can never get enough. They've never been a disappointment and are one of the reasons I keep going back. My wife also loves the chicken tender meal and, usually, the steaks (e.g. "The Logan"). I find the burgers to be pretty good, but the ribs to be somewhat sub-standard compared to other joints (and especially for the price). Bottom line is that I go to Logan's now and then if I have a craving or can't think of another place nearby to eat, but it is definitely not my top choice. I can get a better burger somewhere else, better ribs somewhere else, better chicken somewhere else. Those darned yeast rolls, however, I have been unable to get my fix for at any other restaurants. Also, at least so far, service has generally been above average, especially when we've had problems. I abhor bad service, more so than hit-or-miss food, which is probably why I put up with this place. If I could make one recommendation to management here, it would be to improve their consistency on the food a bit. I'd be happy to give more than 3 stars if I didn't have so many 'experiences' regarding my food. Will certainly update my review as time goes on and I get more experience with this place.
(3)Mike B.
This is a typical mid range steakhouse. I got the grilled chicken salad and it was good, not overwhelming. The chili was actually really good. Our server was great, we had a party of 8 with separate checks and she did a great job getting everything correct. We were seated quickly and got our drinks shortly thereafter. Great location, close to the highway and convenient to other stores / shops.
(4)Lindsey C.
Awful restaurant! Filled with incompetent staff and terrible management. We've been to other Logan's locations in other states and always had a good experience. We will never go back to this location
(1)Mike D.
So took my daughter to dinner here last night and was very disappointed. We have been here before, but this time I decided to yelp about it. We waited an unheard of 15 minutes to have a server come by and take our drink order. The soda's came and we order our dinner. Both of us like our steaks rare, both got potatoes and salad. An easy order for most kitchens, but not here. The salads were good. They have changed their dinner rolls. They used to use the ones that Golden Coral uses. The ones they use now are a lot harder then the old ones, and that was a very good part of the meal, nothing like a good soft roll with butter. The steaks and potatoes came. I guess the cooks need to learn what rare means on steak. These steaks were cooked medium well, and for a steak lover, there goes the flavor of the meat. No amount of A1 can help that. Then to make matters worse, the potatoes were rock hard. I have yet to figure out how to do that if they are made fresh. I think we got the ones left over from the weekend. Don't ask to see a manager, because we were told he was outside talking to someone, so we just paid and left. What a waste of money. I think next time I will drive a little farther down the 17 and go to the new Texas Roadhouse or Outback. I would have given this one star, but the server was really nice and kept the drinks filled through the whole meal.
(2)Daren C.
I think they got a new chef/cook. We went for a company lunch today and it was great. 1. Chili 5 stars 2. Open faced roast beef w/ mashed spuds 5 stars 3. Roadies/sliders 5 stars 4. Chicken salad 5 stars 5. Buffalo Chicken sandwich 5 stars x 2 people 6. Burgers 4 stars x 3 people. 7. BBQ pork 3 stars onlt because it had slaw on top. Very solid reviews from ewveryone at the table.
(4)Jode D.
Service was mediocre. They started cleaning around me. Why let me in the door if you are not going to stay open?
(2)Cathy C.
Love this place and you can't beat the special Mon-Wed, Amazing!!!!
(5)Paul V.
Logan's food was surprisingly good. I admit I wasn't expecting much when I went the first time, but my girlfriend and I went on a Monday night for their two meals for $15 deal (M, T, W only). For that price you get two entrees with two sides each. The deal and the food was better than Applebee's. I recommend the steak or the tilapia. The baked potato and vegetable skewers were very good sides too. They have good bread while waiting for your meals. For $5 more you get an appetizer and dessert to split too. Again, a better deal than Applebee's. They lose a star for subpar service. Sorry guys.
(4)Steven P.
Really enjoyed the meat-sampler which included pulled pork, ribs and BBQ chicken with two sides for less than $20. Of course, this included their warm and tasty bread with all-you-can-eat peanuts. Our server was spot-on with every need we had. I noticed that a lot of people don't care for the food quality, but I personally didn't have any issues of great importance to speak of.
(4)Jonny B.
I wasn't too impressed with the food. It was kinda of a let down since our Friends raved about it. Even the service was poor. I most likely won't go back.
(2)Jessica P.
Yesterday was the third time I celebrated my carnivorous side with this lovely steakhouse. It's your normal steakhouse as far as decor goes... peanut debris on the floor... wooden decor... kinda dark. The thing about Logan's is that it's MASSIVE. I've never attempted to try and find the bathroom because I know I'll get lost. Cool part is, there hasn't been a wait to get in at all... as soon as we walk in, we get seated. The menu is good... love the top selections of meat. It's been hit or miss with my New York Strip that I always get. Yesterday, that piece of meat was the best thing I've had for YEARS. So nice... didn't have to trim it or deal with tendons in the middle of the meat or anything... it was beautiful. We also had their artichoke and spinach dip... it's ok. Standard, nothing to write home about except that it's pretty salty. Service has always been great every time. The servers are down to earth and they will joke around and hang out if you are open to it.
(4)Patrick I.
My food came out ice cold. I don't mean warm, I mean cold! Other order at table was fine.
(2)Angie A.
Food wasn't that great the bread was the best part of my meal. Try one of the other 10 restaurants in the area to avoid disappointment.
(2)Jenny G.
I went here a few times about a year ago and loved it. We were in the area and decided to come again. It was again a great experience. While the food and pricing is good, I have to rave about the service. Truly good service is so very hard to find. I'm very impressed. Our waitress was Candy. She was so friendly and most helpful with the menu. She made us laugh and was attentive to our table. Even the team walking by was friendly, attentive and smiles. Great team of people there! Despite the drive, we will for sure come again.
(5)Valerie G.
The food is good...but every time I have been here the service is mediocre at best. I asked for a refill on my soda, the server took it, walked by my table empty handed twice, then finally brought my refill. It's not even that busy...
(3)David L.
It was great. Being our first time, the server was very courteous and did a good job answering our questions about the food. Never been into a place where you have a bucket of peanuts and you just throw the shells on the floor. My son LOVED that part. It was a good time and the portions were pretty sweet.
(4)Jen T.
I'm not much for giving low/single star ratings, but I feel pretty strongly about this one. The only thing that I enjoyed was a full glass of diet coke whenever I ran out, but that's it. The apps (we got a trio)were greasy and didn't taste like much other than grease. The poor pickles that were sacrificed to be fried . . . Doomed to a life of no pickle flavor! I also ordered the grilled meatloaf. I took a bite and the rest was trashed. The baked potato was tolerable. Even the salad was lackluster, and it's pretty hard to mess up a garden salad. I will not return. I will say that my meal was credited and I didn't have to pay for it, but that should be expected when it's so terrible I couldn't even try a second bite.
(1)Caroline T.
My husband and I visited the Happy Valley location for dinner on a Monday night. The restaurant was busy. We stood and waited for the hostess to acknowledge us and at first she glanced over but then continued to talk to her co-worker; we waited for a few minutes before she seated us. Once seated, the waiter did come over and ask us what we would like to drink. He made a remark about my husband's t-shirt he was wearing (Star Wars) and then brought us our ice teas. He gave us some time to look at the menu and we asked him about the special menu that is offered Mon. Tues. and Wed. they are lunch sized portions (teriyaki chicken, meatloaf, grilled salmon, strip steak, etc., served with two sides for $14.99). We decided on the grilled salmon and we each chose our two sides. The waiter then brought us out two warm rolls with butter and small plates. We did not have any silverware and eventually had to take it off of another table nearby that was not occupied. We ate the rolls and the waiter returned and asked if we would like some more and we said yes. He said it would be a few minutes until he would have some more. He saw my tea was empty after passing by our table several times and finally asked if I would like some more tea. I told him yes, but it would be another 10 minutes before he brought me out another glass and the tea was warm with melting ice floating in it. After the waiter passed by our table more times than I can count, always bringing other diners their food and glancing at our empty table, he finally stopped and asked if we had received our food and we told him no. His response: Oh, I don't know what happened. I will go back to the kitchen and find out. Several minutes later, a man came out without introducing himself to us and said he would have our meals out in the next 5 minutes as he was putting the order in. Stating: I don't know what happened to your ticket or why you haven't received your food. Another 10 minutes passed and out came two meals we didn't order and we had to tell the waiter these are not what we ordered. We ordered the grilled salmon, remember? to which a puzzled look came over his face. The meals were swiftly removed and returned to the kitchen. My husband and I looked at each other and we decided we had enough of the excuses and poor service and at that point we just wanted to leave. We walked to the hostess station and told the hostess, who asked us what table number were we at? We told her what had happened and that we wanted to pay for our ice tea. Another waiter was hanging out at the hostess station and he apologized stating if he knew of the situation he would have done something as in finding our waiter. We told him our waiter knew of the situation. Our waiter appeared and said "the drinks are on me." No apologizes were forthcoming from him or the manager or the hostess on the situation. We were waiting for our food for over an hour. We will not ever return and we would not recommend this Logan's Roadhouse to anyone. Apparently they are selective of who they serve there and I guess we didn't make their "cut." For this reason, I am giving them one star.
(1)Silvia S.
I would love to give a 5 stars to the chefs my meat was delicious, ribs were amazing but Im giving 2 stars for the customer service. The place was empty few customers. The hostess sounded like she was bored or tired. Our waiter sounded and looked so mad she was bother when we ask her for more water. Thanks for the great food. Please improve your customer service
(2)Chris G.
Went once, not impressed at all. Had a rude trailer trash looking waitress that ignored us 95% of our meal, and our food was burnt and cold when we FINALLY got it. I had heard good things about this place, and after my experience there... I really don't know why people like it. I will not be going back.
(1)Big D.
Tonight (6-27-2015) should have been a great night out, but it was not. The restaurant itself was lacking in pretty much every measurable category, even the waiter was clearly having a lousy night as well (his attitude was less than hospitable). Mens Restroom: I've seen cleaner outhouses and port-o-pottys. One toilet looked like somebody assploded, the other looked as though it came from a frat house. A staff member was notified, but when we left the problem had still not been addressed. Food: 1) Steaks had no char on them and were not cooked at a sufficient enough temperature to break apart the fat and make the steak tender and enjoyable. Grilling steak is not difficult and it's a shame to see beef treated with such disrespect. 2) Salads were just awful. The lettuce was bitter, tomatoes were flavorless, and the steak was well, gross. I don't know how they managed to do this, but they found a way so I guess that earns points for going the extra fail mile. 3) Of our 4 sides, 3 were delivered and 1 was edible (corn). Kitchen Management (we were sitting right next to the kitchen): The man doing quality control (manager?) on the food before it went out did some things that I thought was a bit questionable. A dish was about to go out, but it was missing the fries. He took some fries off of another order and put them on that dish, but did not replace those fries taken from the other order. Really? You're going to short change someone some fries? On several different orders, I saw food fall off of the plate onto the stainless steel counter. Rather than replace the food, the manager just put the food back on the plate. Once he "dusted it off" and another time "blew it off" neither of which is likely to pass a food inspection. Several other times, it was just put back on the plate. No gloves mind you, just bare hands. Everybody has off days and this may well be one of those times. Personally, I have no desire to come back and find out.
(1)Peggy B.
I recommended this place to our friends and I was so embarrassed. 2 of us in our party ordered prime rib medium rare. One of us had an end cut and when we mentioned it, we were told it would be another hour before more prime rib would be ready. All of our dinners were stone cold and the manager said he could take it ALL back and fix it. From where I was sitting, I could see the kitchen and all of our plates were headed for the microwave oven. We motioned for our server and told him we did not want out steaks and lobster tails heated in the microwave. He apologized, we left and we will NEVER, EVER, go here again. The manager was totally unprofessional and clueless in solving this situation.
(1)Jeff B.
Business lunch today for a few of our guys. The five of us arrived at 11:40 AM with big appetites (two of the guys are BIG) so I hope they fill up. There was no wait today, so we were seated right away. I ordered the Fried Cheese and Bacon Burger with fries and a Raspberry Iced Tea. The others ordered a T-bone steak, tilapia, ribeye and shrimp scampi. The service deserves a shout out: Alyssa was patient with our boisterous group and did a great job of catering to our needy guys. She had a good sense of humor and deserved the large tip I left. All the meals were cooked to everyone's satisfaction. The only issue that was brought up: the baked potatoes were huge but the mashed potatoes were scant. The mashed guy felt a bit slighted. Other than that, all kudos. I will be returning with a crowd, since this is a favorite of our team. Good job Logan's!
(5)Kat S.
Slow service, mediocre food. We had to send the prime rib back twice, it was like shoe leather. The waitress didn't seem to care much about the food being overcooked and didn't refill our drinks at all. Overpriced for what it is. The peanuts were great, but we won't be back.
(2)Paige G.
Went here for Happy Hour on a Saturday night. Drinks were great, food was just okay. Had the fried mushrooms, but really got more breading and grease than anything else. I sat at the bar and service was alright, we never got the bread they normally serve after you order. May come back to Logans again but for sure it will be this one!
(3)Leslee S.
I loved their sweet tea! I also ordered fried pickles and chicken strips. Everything was delicious!
(4)Rand H.
About 15 of us got together for a fun lunch here today after touring the nearby North Gateway recycling facility. They start you out with pails of peanuts in the shell and "Homemade" Yeast Rolls. Then I went with an "Old Fashioned Cheeseburger" with shoestring fries & coffee. The rolls and coffee were delicious, the burger, fries and table service ok, but unremarkable. This is second visit to a Logan's, and this one eeked one more Star out of me than their Mesa location, where I had a steak, but I think this chain falls short of both Texas Roadhouse and Outback Steakhouse. :-) Cheeseburger, fries, coffee, rolls, peanuts: $9.99
(3)Philip D.
Not a great food experience. These franchise food places should spend a little more on a well trained kitchen staff and let their food do the talking. I had a pre-formed, frozen burger with a breaded and deep fried cheap commercial cheese patty on top. Fries were average at best. Won't be going back to any of their establishments.
(2)David C.
I can only give them 1 star and is is because we left after sitting un-noticed for 15 minutes. No hello. No drink order. No service. And it was not busy...we were sat immediately. 15 minutes is not that long but wait for even a "I'll be right with you." would have been appropriate. Told manager we were leaving because of their service and he seemed he couldn't care less. Funny how the other 4 restaurants next door all have waits but they don't...wonder why??? Too many choices and restaurants can't really afford to just have families of five leave. Too bad for them. Only 4% dissatisfied customers speak out. 96% go away quietly and 91% never come back.
(1)Jeremiah S.
Tonight we ordered the Prime Rib with shrimp for my wife and I ordered the Porterhouse. As expected the food was all outstanding. My steak was an excellent Rare and the side were good. My wife truly enjoyed her Prime Rib cook a very nice Medium and she also enjoyed the jumbo shrimp scampi. Multiple baskets of delicious rolls. Our waitress was quick, friendly, and seemed to enjoy her job greatly. The only complaint was about my wifes Prickly Pear Margarita. She said it was extremely sweet and tasted very light on the tequila.
(5)Tom G.
Have been back to Logan's quite a few times and have found the food and service getting much better.
(4)Allie M.
Liked it so much I decided on a second visit. I called in an order to go & it was royally screwed up. Ordered the onion brewski steak & end up with just a steak without any of the sauce or toppings & we didn't get the right sides we ordered. Didn't realize it until we were home so we called to see if they could do anything about it & the manager said we could get a free meal next time we went there. So the next week we called in another ordered. Same. Exact. Thing. Happened. Manager said we could get another free meal. Called in another order a few weeks later. Same thing plus they don't have one of the appetizers we wanted (but charged us anyway for something else we didn't even want) We were even promised everything in our order was correct by the hostess. Our fault for not checking I guess. So manager says he'll give us another free meal & we order again a week or so later. Finally they get it right. We made sure to check the food before we left. & the manager was nice enough to comp the entire order for our troubles. Because they made it right, they will still have our business. & when I finally got my correct order, it was DELICIOUS!
(3)Seth D.
I Grabbed some to Go for my daughter and decided get a beer. Payed way to much for it. $4.60 for a 16 ounce domestic is way to lmuch when I can go across the street and get a great craft beer for less at mellow.
(3)Mickey B.
I am glad I came back a second time. My first experience was on a day when they were a little short staffed due to people calling in sick (I overheard the bartender) and my order was messed up that day. However, we returned for a happy-hour-take-out session and were really pleased. I never had to ask for another beer - only say "yes" or "no" and I love that in a bartender. It was pretty busy and we were very, very attended to by both bartenders. I am very picky about mac-n-cheese and Logan's was pretty good. Also, I realize not everyone loves meatloaf, but I LOVE a good slice of ground-n-baked cow flesh if it's done right. Logan's ML was pretty good - finished with a little char on the grill and a side of gravy. The serving was huge and I had enough for breakfast. Yes, meatloaf for breakfast. Don't judge me... We'll be back for happy hour and takeout again and again cuz it's by our favorite movie theater as well. Good job kids...
(4)John K.
2 Stars are for the service, which we had a very nice server. Bad taste in food and drink, but very nice. At best this restaurant is eh...or below average. The food is of less quality than the average chain located all around this restaurant. Nothing came out hot so the food was warm/cold and the meat is cooked well unless you ask. Any place that cooks their food well unless asked is hiding their quality. This is a Roadhouse place, where when they first opened the peanut shells were thrown into the ground and the food was good. So on the advice of others it has become a choice of all evils in what they call the Norterra. With all of these chains I should have know what was to come. Happy Hour signature tea drinks were horrible. They were at least strong but I'd rather have it strait if I wanted a kick. Their nachos were like Chili's chips with a not so liked array of toppings...can/instant tasting. Wings are small and soft with a nasty aftertaste. And now the burger... Although I didn't try their steak, which I can't imagine being any better. But to cook a burger well and have the specialized ons taste generic is such a negative. I would hands down of rather of had an In-n-Out burger and feel satisfied. But I will say the fries are not that bad...regular or the sweet potatoe. If they actually came out hot. Oh, and their free peanuts are actually good as well. So as a punishment for not following my instincts... I deserved this bad meal and lesson. But as a Yelp'er to another Yelp'er...please don't make my mistake. Or go to Red Robin's right next door.
(2)Edward D.
This is a tough review, When I usually do a review, it's a experience not only by me but also the family. I was just OK with Logan's. Service: The service was fine, the atmosphere was good. We actually had a very good time there, but please note! Next time we go there, we will be seating in the dining room. The bar is very uncomfortable. AND PLEASE WATCH YOUR STEP, wife almost fell! FOOD: I ordered the half rack of baby back ribs w/fries. The ribs were cold, and maybe that took away any chance of a good experience? Ribs were tough, and just wasn't doing anything for me. Very disapointed about that, I was really in the mood for ribs. Fries were good, and their dinner rolls were great! Now for the rest of the family who had a great time. Daughter #1 had he usual chicken tenders and fries, Daughter #2 had Mac and Cheese, and the wife had a bake potato and salad. They all enjoyed their dinner, I had a piece of Daughter #1's chicken and it was very good, loved the texture and spices. Like I said before, we'll comeback again
(4)Lauren N.
We were placed in the back corner of the restraunt and were given awful service! They forgot about my sisters salad, and never checked in on us! After being slow the whole time they were quite quick to give us the check and let us pay! Texas Roadhouse is a cheaper, friendlier, and more tasteful option! Over priced and not worth the money!
(1)Mantis T.
If only giving zero stars was possible. It was our second time eating here and it was horrible. The first time eating here was fine, no trouble with the food and service but this time around they really dropped the ball. After putting in our order it took our server 30 minutes to let us know that the kitchen is backed up and our food will be delayed a little. And another 30 minutes passed by with no food in sight and no one from management has come to speak with us about the problem. The party that sat next to us arrived 15 minutes later than we did and got their food way sooner than us. Looks like they had to slaughter the cow, fish the lobster from the sea and plucked the feathers from the chicken to prepare our meal. An hour and 10 minutes later we get our food and guess what? The damn fires are stale and I didn't want to wait for my food again! We just ate our meal and asked for our check. You would think that due to their incompetence they would comp us on the appetizer that we ordered but they charged us for everything. Blame me for coming to this place and expecting decent service but I'll never make that mistake again. Take caution if/when you decide to dine in here.
(1)Tara M.
We enjoy lunches here. The tilapia is good but the broccoli is usually under cooked. Today.... well, it's a holiday! so forget the healthy stuff :) I had a fried cheese and bacon burger! OMG.... I should say it slowly... F R I E D CHEEEESEEE & BaCoN burger. I didn't want to do it but I was talking to the waitress who was VERY friendly and telling her my love of burgers, she recommended it to me and the sweet Tea which was peach and had a good healthy amount of vodka in it. DELISH. The burger was better than I had hoped it was moist, dripping creamy fried cheese with nice thick sliced bacon and shoe string fries on the side with ranch dressing. You no longer throw peanuts on the floor they have lil buckets at the tables for that and THAT makes me very happy. never was a fan of walking on peanuts... sounds like egg shells. I have been here several times and it was over due for a review and this one needs to go on my love of burgers page. :)
(4)Lene T.
Horrible service. Waited 30 mins for our meal only for the server to come and tell us that they messed up our order. Waited another 30 mins and nothing was comp'd.
(1)Melissa V.
I always pass by this place and never think to have food. On a whim, I thought Id try it for lunch. They have a budget friendly lunch that comes with two entrees, two sides for $14.99. I ordered the pork chop and my date ordered the BBQ chicken. I was weary of the quality since it was cheap but it was surprisingly delicious and well made. The server was prompt and delightful. I am looking forward to returning. FYI- the special is at lunch from Mon-wed.
(4)Marvin A.
+_+_+_+_+ Logan's is many kangaroo hops ahead of that Australian place +_+_+_+_ Met friends for a movie and dinner. The steak I and my wife had were $11.99 I wasn't expecting much for this price. I'm shocked ....... the meal was outstanding. The steak was
(3)Lisa B.
The best steak I have ever had! The best service as well! I am way more than satisfied with this place and will most definitely be going back!
(5)Janelle J.
In the beginning the service was good, the waitress was friendly and talkative. My bf and I both ordered steak, and that's where it went wrong. We ordered the steaks medium and they were dry and very well done. The manager happened to walk by when I cut into my steak and saw my disgusted face. And he got me a new steak and then I showed him that my bf's steak was just as dry and had a new one brought out. But after that the waitress was pissed off and tried to shove us out the door before my bf's new steak came out. We weren't mad, we just wanted decent steaks. The second steaks came out juicy and tasty.
(2)Heather A.
Just had a wonderful dinner and service! They have made great changes to the menu! They always have been clean!
(5)Chris B.
Stay away, food was really terrible! Had ribs and fries based on waiter recommendation, ribs were actually cold, fries were cold...ribs were dry and tasteless. Worst meal out in years, shame on you, Logan!
(1)Dan M.
By far the most outstanding service we've ever experienced. Lisa was a wonderful server and Edd and Peter are a very professional management team. If 10 stars were an option they would all most definitely get them........WELL DONE!
(5)Mark F.
Good atmosphere. Love the bucket of peanuts. We were seated near the bar which I think is the trainee section. The server was friendly but slow and did not know the wines on the menu. They must be animal friendly as my T-bone steak must have died naturally of old age. Very dry and tough. Ordered a second beer, when it came it was not the same brand as I ordered the first time. Won't go back.
(2)Mark S.
I was ok Logan's but not impressed by anything they had. The food was expectable but nothing out of the ordinary. My steak was average and so was the service. I just don't have much to say about this place. There are simply better places to go that have the same food to offer.
(3)Deborah W.
I went there with my friends family and it was a nice place. Very casual. I had a way too large margarita yikes. Our waiter Jimmy was very nice and when I told him he would be packing up my leftovers he obliged. I was just practicing my flirting skills. I guess it worked. My shrimp was just ok, but my friends meal and her husbands (which they let me taste), were fantastic. Great sautéed mushrooms, salmon...the hots rolls with cinnamon butter are REDIC amazing.
(3)Kathy W.
Love this place! Came here 2 weeks ago and its never disappointing. My whole family really loves it too. Great accommodations for large groups. I highly recommend if you have a wheelchair user in your group
(5)Drew A.
Yes, this is a chain ... but if its what you are looking for, the prices are pretty decent, the steaks are good, and the staff is attentive. This location - being right off the freeway and in a major shopping center - is always crowded for lunch and dinner. Sitting down for lunch or dinner, you will be presented with a basket of rolls -- stay away -- unless you want a mouthful of bliss! I think I pounded through 4 of these before the appetizer ever makes it to the table. Rolls are unlimited -- so ask for MORE! LOST STAR - I expect my steak and side to come out hot and steamy. Just not the case here on this visit. Even the kids commented on the "steak bites" being warm... they also like theirs hot. The service did make up for the lack of food prep. The waitress was constantly on top of drinks and tried her best to make the experience better.
(4)Jules S.
Awesome service and food. We actually got off rte 17on our way home for Red Robbins but decided last minute on Logans as they have a special banner and kids meals for $3.?? since the kids only pick at their meals. Leslie our waitress was AMAZING!! Best service ever. She brought the kids food out first which was nice for once. She brought us extra napkins and water without the need of us to ask. She also recommended a mango citrus drink...and it was delicious. Our meals included Cole slaw, house salad (freshest I've ever seen) Chilli (yummy) veggie skewers, and baked potato ;) teriyaki chicken and bourbon bbq chicken....food was delicious and the bread basket was kept full. Our total was about $35 for a party of 4.
(5)Kurt S.
Second time here- Watch for the "Bait and Switch" during Happy Hour... By that I mean they bring you a pint sized glass first during the "2 for 1" margarita special, but then the second glass is only about half that size. WTF??? I guess they think after the first one, you might not notice??? Shouldn't it really be labeled "1 and a half for 1" then? Either way, I think there should be some type of a disclaimer about this on their menu or something. Maybe its there, but if it is, I didn't see it. The first time I went here, I noticed this wily tactic, but I just played it off as a fluke or maybe they were just out of the original size glass, but when the exact same thing happened the second time, I knew it wasn't a mistake. Other than that, the food is OK but nothing really worthy of more than 3 stars. The service was very attentive, but the sneaky Happy Hour tactics cost them the 3rd star. In addition, this location shares the same parking lot as several BETTER restaurant choices, so the parking can be really abysmal and there is usually a long wait during prime time.
(2)Melissa B.
Had a very good experience during lunch a couple days back. The server was friendly, the food was good and the prices were fair. I am eating a restricted diet, and found the menu to have many healthy, low calorie options.
(4)Rob J.
Ribs were fall-off-the-bone style cooked (I prefer chewin'), but the side grilled vegetable kabob was great. Sweet potato fries not bad either. They have a couple of happy hours in the evening with 2 for 1 well drinks. Sit at the bar, grab a pail of peanuts, and throw the shells on the floor. This place probably has the most personality of all the chain restaurants in this shopping area by some hotels, so it's worth considering.
(3)Scott D.
I've been to Logan's Roadhouse several times in several different states. This is the place I go to when I need a steak in a casual atmosphere where I can drink beer from a bottle without any strange looks from other patrons. I took the family to Logan's on Sunday since I had the jones for that yummy bread they serve (you can always ask for more servings of bread), plus I needed a steak. I usually order their Prime Rib which is fabulous, but decided to go with a sirloin steak this time around. The steak wasn't the greatest, but I enjoyed the sweet potatoes and brocoli (hint - tell the waiter not to boil the life out of the brocoli). My kids enjoyed the chicken strips, mac & cheese and meatloaf and mashed potatoes. They inhaled that food so quickly I didn't even get a taste. My wife had a shrimp dish with her signature strawberry lemonade (good but Blue 32 Grill does it much better). You will usually spend about $17/$18 dollars a head at Logan's for dinner.
(4)Gavino B.
Came to try it out for the first time. Happy hour specials are a bargain for drinks and small apps. Server was friendly and non intrusive. Now for the food, we weren't anticipating the best BBQ but it was sub par at best. Ribs were fork tender but lacked flavor. Sirloin stated it was 6oz buy it looked 4oz at best even at raw it was about 5oz. Fries were on the verge of burnt. I don't like being a critic but I appreciate good food. Oh and last none of the stalls in the women's bathroom had toilet paper. Per my upset wife!!
(3)Joe S.
This place is hit or mess. On a good day they're a great place to eat and a good value with excellent service. On a bad day they can be horrible.
(3)Grace G.
Do not expect service to be expedited if you walk in to take out. The food is good but the service in house and take out are lacking. For a steak house it is mediocre at best. They do have great value dinners if you are on a budget but it is not my first choice for steak house. The last time here, I think the host had never taken a to go order before and was unsure of how to go about doing such a task.
(2)Brenda M.
My family has been eating at this Logan's since it opened. Not sure why I waited so long to write a review... I love this place. The food is delicious (get something that comes with Peppercorn dressing, and you will NOT be disappointed), the servers are friendly and attentive, and the atmosphere is family friendly and fun. I took my husband there for a post-Father's Day dinner and we had the pleasure of sitting in Chris' section. He was awesome - never left us needing anything. The manager walks around frequently and asks everyone if there is anything he can do for them, or if the service/food has been satisfactory. Thats how you run a business! Oh, and order the sweet potato. I swear...
(5)L T.
This has become our steak house to grab a good steak without getting fancy! We have eaten here many times now (after striking OutBack from our list - see my review). The Steaks at Logan (I always get Ribeye here) have each and every time been perfectly cooked and awesome quality. The skewered veggies are my favorite so much so that I always order two extra. Recently they ahve been "raw" and had to be recooked which was disappointing. When the manager came around (which he always does when we are there) I mentioned it too him. He made an excuse about them being only heated and not cooked but honestly, you have to COOK zucchini or its hard. We'll see how that goes next time. They did "fix it" for me but since we've been there 8-10 times in the past few months and most times they are perfectly cooked, I find it odd. The atmosphere is a bit too sports bar-like for me but the food is good for an easy casual dinner.
(4)Amelia P.
My husband and I were first time diners this evening. We enjoyed the buckets are peanuts, tossing the shells on the floor, and even the loud music--as it was the perfect atmosphere for loud music. My bowl of potato soup was delicious and the serving was just the right amount of food. The yeast rolls went perfect with the soup. While my husband enjoyed himself, he said, "they will have to do better with their mushroom and cheese burgers -- Red Robins (next door) has a better burger." Rest rooms we clean, prices were reasonable and we will return--it's fun to eat peanuts and not have to worry about the mess the shells are making.
(4)Don S.
Food and service always great Excellent value. ..especially 2 dinners for $14 99 M-W. Full portions with 2 sides for each meal
(4)andy w.
Probably, rated as one of the worst lunches I had. Food wasn't cooked to order and it was very tough. Appetizer was nasty and tasted spoiled. (They did take it off). Even the dessert wasn't that good.
(2)Siobhan C.
They get 5 out of 5 starts for their Monday - Wednesday SUPER AWESOME 2 meals for $14.99 deal! That is right, kiddos, ALL DAY -- not just limited to lunch. My co-worker and I have become weekly regulars and the staff is always polite, nice, and considerate. If there is ever a problem, they quickly correct it and are very receptive to special requests. Seriously, where else can you get a steak dinner for $7.50 each AND get to throw peanuts on the floor without your mom yelling at you or you having to clean them up!? Also, the unlimited, free, hot, buttery, melt-y, and delicious sweet dinner rolls are AMAZING! (note: do not check calorie content of the rolls before visiting.... it will ruin the pure bliss enjoyed while devouring the rolls). Also, you can opt for healthier options here much easier than you can a burger place (salad, chicken or steak, and steamed broccoli easily does the trick!) Overall, even without the super amazing deal Monday - Friday, I enjoy this place and will continue to go back. (p.s. did I mention the free rolls!?)
(5)Jennifer A.
My coworker and I ended up at Logans for dinner because we wanted to try something other than one of the MANY chain restaurants in the area (Olive Garden, Red Robin, PF Changs, etc). Well, we had good intentions, but later found out that Logans is a big chain too! We did the 2 entrees for $14.99 Mon - Wed special because we are fiscally responsible employees. She had a pretty big plate of chicken fingers and I got a teeny tiny 6 oz steak. Even though that is the correct portion size, I guess you are just so used to seeing huge slabs of meat when you order steak! It was also pretty tough, but I suppose you can't expect filet for the price. I liked the loaded mashed potatoes, but the broccoli was drenched in butter which sort of defeated the purpose of ordering a healthy side. The roll was also fluffy and delicious and BUTTERY! The special price is definitely cheap. You can even add a shared appetizer and dessert for an additional $5. Our server was super nice and checked on us many times. In fact I'm going to round up to 4 stars, just because she was so awesome.
(4)John V.
Four of us ate here after taking in a movie. My wife ordered a filet and lobster, my sister ordered shrimp, my brother in law ordered ribs and I ordered rib eye steak. The lobster turned out to be a large prawn and my wife described it as mediocre. My sister's shrimp were the typical, small breaded and deep fried fare. My brother in laws full rack of baby backs appeared fairly typical and he had no complaints... and no real compliments either. My rib eye appeared to be a sirloin... not a rib eye. I should have sent it back but with four of us eating together the wait would have been inconvenient. The steak was cooked to the correct temperature but it was fairly dry and tasteless; definitely not a rib eye and not a great sirloin. The service was excellent. The waiter was attentive, friendly and very polite. I tipped at %20 because of the service -- not the food. There are better steak houses. I dropped over $90 for the four of us and we would have done better elsewhere. I doubt I will return.
(2)Tim A.
The food was great as usual but it was the service that set this place apart. This is the first place we've ever been to that asked us to cut into our steaks to check to make sure they were cooked to our specification. This little gesture really upped the ante for other reataurants.
(5)Eli H.
How have I not reviewed this place yet? I love the hot bread they give you while you wait for food, love the Santa Fe Talapia and the steak special is pretty good here too. This is a great casual spot with peanuts all over the place, good service, and not to pricey. I like bringing the kids here too more so than Red Robin next door since its fun for them and the food is 100% better.
(4)Mike B.
This is a typical mid range steakhouse. I got the grilled chicken salad and it was good, not overwhelming. The chili was actually really good. Our server was great, we had a party of 8 with separate checks and she did a great job getting everything correct. We were seated quickly and got our drinks shortly thereafter. Great location, close to the highway and convenient to other stores / shops.
(4)Had R.
Short Version It looks like it was either a failed Texas Roadhouse or a very cheap knock off, either way Norterra has plenty more to offer without suffering here. Food is on a fast food level, all frozen fried/microwaved, if it wasn't for the service I would have given it 2 maybe a 3. However my overall experience was just terrible. Waitress and Manager were clueless it took more than 55 mins from the time we gave our credit cards till the time we actually signed the check. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards. Long version Our waitress was very friendly and pleasant, we asked about HH drinks specially the wine. Now this isn't a place to go for fine wine we realize that, but when we asked which wines were on HH, we were told by our waitress that she didn't drink and didn't know the wines.... or how to pronounce them.... or which one was on HH. So we decided to back track and order a BOGO vodka and soda and lime.... that confused our t-totaller for a minute. We placed out order 3 appetizers. Our first round of drinks came quick. Then nothing for about 15-20 minutes. Which is painful when you are left with a bucket of salted peanuts. Finally I was able to order a another round of drinks, vodka and peach tea. Meanwhile we watched a everyone else get their main courses while we waited for our appetizers for another 10-15 minutes. So we are now nearly 40 minutes since entering the place. Finally our 3 appetizers arrived via other servers, again our waitress was gone elsewhere. We ate our appetizers which were so-so nothing special and not worth the calories and fat. We received our check and i had been charged for 2 teas, so we questioned this and the waitress said it was a mistake she would fix it. We gave her 2 cards to split the bill... 25 minutes later we flagged down the manager who said he would get this resolved. He promptly brought us a new check. "Hang on" wheres our credit cards we gave over 25 minutes ago!!. He went and found the waitress. She presented us with a split bill finally but didn't take the tea off. So I hunted for the manager and explained the mistake he said he would take care of it. Now nearly 40 minutes had gone by and he presents me with one half of the bill and removed the $3 tea....? Now I tried to explain that the folder I gave back to him had 2 slips in it to half the bill and he needed to redo the bill with the tea deducted.... The manager was clueless... finally brought us two checks but only one had the $3 removed... by this time we were so worn out and happy to see our cards back... it was 55 minutes since we handed them over that we paid, left a just tip for the service and left wondering what all the attraction was about. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards.
(1)Jeff E.
Love this place, I had the "Santa Fe Tilapia" with rice and grilled vegies. Along with the beer and free peanuts it was a wonderful meal. A good time was had by all!!
(5)Brian F.
It's a chain. It's got the schtick that makes chains appealing to the masses. But the food was good and while I wanted to eat a lot of the "bad stuff" that smelled great, I was on a highly restricted diet. It's increasingly rare (and much appreciated) when I can go and eat something tasty, at an affordable price and find an option or two on the menu that fits some of the weird dietary restrictions with which I've been living.
(3)Nick B.
Food - 2/5 Food was below-average at best. My steak tasted like it had freezer burn on the edges of the steak or like it had been microwaved. The side salad was good, I finished it but the veggie skewer was dry and the tomatos were old. My buddy did get the Southern Fried Fish and Chips (Catfish) and it looked pretty good and most everyone else at the table seemed satisfied with what they received and thats the only reason I gave the food any credit. Service - 3/5 Waitress despite forgetting my beer was nice, she did use profanity when I mentioned she forgot my beer... I may have liked her more because of that tho. Atmosphere - 3/5 Like most other "Texas" steakhouses it was loud but I could hear the other 6 friends I was with which was nice. Price - 2/5 Based on the quality of the food I could have gone somewhere else and spend $20 for a ribeye and veggie skewer and been much happier. Drink specials were good and apparently they don't get much during the week because they have the big vinyl sign promoting 2 meals for $14.99 Mon - Wed. Overall - You can find a better steakhouse in most strip malls, probably even the one Logan's Roadhouse is in...
(2)Melissa Y.
Ugh. Food was not impressive, service was MUCH less than stellar. Rude, actually. If I spend $40 for one person, I expect better. Of our group of 5, 2 of us enjoyed our meals and 0 of us enjoyed our service.
(2)Gregg D.
First time here. Party of seven. Good, casual atmosphere. Our sever, Tori was fantastic ! No mistakes, no ' let me check' No drinks went empty, can't ask for much more than that. I'm not too picky, but the Wife & Daughter can be. Everyone's steak was cooked perfect ! Others had Prime rib, strip's, a Porterhouse, My Country Fried Steak was fork tender, no need for a knife, which is my first barometer, my second is flavor both passed with flying colors. gravy was tasty and it wasn't swimming in it, just enough to have some on each bite. All the food was tasty ! If anything was 'just average' it was the onion rings...but those are one thing that I AM picky about, haven't found great onion rings in Phoenix since I got here in '95. Wife said the sweet potato was the best she's had, even her own..lol. Everyone's first bite was followed with a ..WOW, ALL plates cleaned which is not usually the case with our crowd. Will be our new go to place, Outback just lost 7-10 regular customers. Well worth the extra 2-3 mile drive each way in my book.
(5)Vincent F.
Just ok noyhing special here. Stay away from the shrimp dry and nasty. The bread is the best part.
(3)Levon A.
Excellent establishment! My family always enjoy the peanuts & the biscuits. Their entrees are always good with sweet potatoes.
(4)Bill S.
You get what you pay for... decent food and very inexpensive. This isn't a top tier steakhouse, but excellent for the price. Our large party enjoyed excellent service.
(3)Bill J.
This place has me stuck with a sort of love/hate relationship. Seriously. The food is usually pretty good, and there's quite a bit to choose from, but sometimes I've been disappointed on the food more than once, which is the crux of the problem. For example, I've gotten mac and cheese that looks like it was taken out of a refrigerator and heated up, and tasted like it too. Absolutely disgusting and I would have been utterly ashamed to give it to a dog, much less a paying customer. Apparently the cooks and the waitstaff saw nothing wrong with it though until I pointed it out. On the plus side, they did fix the issue and bring me some much improved mac and cheese in short order. The list goes on from there. I once ordered a chicken meal, asked for no rice since it comes on a bed of rice. Sure enough, I get it with the rice anyway. I try picking it out, but grow tired of it and send it back for another. Manager did apologize for it, but seemed annoyed that he had to do so. What else? There was the time they brought my chicken out missing the peppercorn dressing stuff that goes on it. Pointed that out and they brought me a lukewarm mini-bowl of the stuff to put on myself. What the heck is that? Take it back and fix it properly, the customer doesn't do food prep if you expect a tip. Also had a negligent server drop some kind of an ice pack onto the floor (we were seated by a drink and cashier station). Some kind of liquid splashed onto me and onto my food. Not only did the server (not our table's) not care, she left it on the floor where she dropped it, for other people to slip on, and walked off. I will say, however, I have always loved the yeast rolls they have at this place. I am a sucker for them and can never get enough. They've never been a disappointment and are one of the reasons I keep going back. My wife also loves the chicken tender meal and, usually, the steaks (e.g. "The Logan"). I find the burgers to be pretty good, but the ribs to be somewhat sub-standard compared to other joints (and especially for the price). Bottom line is that I go to Logan's now and then if I have a craving or can't think of another place nearby to eat, but it is definitely not my top choice. I can get a better burger somewhere else, better ribs somewhere else, better chicken somewhere else. Those darned yeast rolls, however, I have been unable to get my fix for at any other restaurants. Also, at least so far, service has generally been above average, especially when we've had problems. I abhor bad service, more so than hit-or-miss food, which is probably why I put up with this place. If I could make one recommendation to management here, it would be to improve their consistency on the food a bit. I'd be happy to give more than 3 stars if I didn't have so many 'experiences' regarding my food. Will certainly update my review as time goes on and I get more experience with this place.
(3)Lindsey C.
Awful restaurant! Filled with incompetent staff and terrible management. We've been to other Logan's locations in other states and always had a good experience. We will never go back to this location
(1)Heather Y.
Service was shitty, peanut shells on the floor is minus points, and food was medicore at best. Why come here? I do not know. Many of other places that are so much better than this one.
(2)Mike D.
So took my daughter to dinner here last night and was very disappointed. We have been here before, but this time I decided to yelp about it. We waited an unheard of 15 minutes to have a server come by and take our drink order. The soda's came and we order our dinner. Both of us like our steaks rare, both got potatoes and salad. An easy order for most kitchens, but not here. The salads were good. They have changed their dinner rolls. They used to use the ones that Golden Coral uses. The ones they use now are a lot harder then the old ones, and that was a very good part of the meal, nothing like a good soft roll with butter. The steaks and potatoes came. I guess the cooks need to learn what rare means on steak. These steaks were cooked medium well, and for a steak lover, there goes the flavor of the meat. No amount of A1 can help that. Then to make matters worse, the potatoes were rock hard. I have yet to figure out how to do that if they are made fresh. I think we got the ones left over from the weekend. Don't ask to see a manager, because we were told he was outside talking to someone, so we just paid and left. What a waste of money. I think next time I will drive a little farther down the 17 and go to the new Texas Roadhouse or Outback. I would have given this one star, but the server was really nice and kept the drinks filled through the whole meal.
(2)Daren C.
I think they got a new chef/cook. We went for a company lunch today and it was great. 1. Chili 5 stars 2. Open faced roast beef w/ mashed spuds 5 stars 3. Roadies/sliders 5 stars 4. Chicken salad 5 stars 5. Buffalo Chicken sandwich 5 stars x 2 people 6. Burgers 4 stars x 3 people. 7. BBQ pork 3 stars onlt because it had slaw on top. Very solid reviews from ewveryone at the table.
(4)Jode D.
Service was mediocre. They started cleaning around me. Why let me in the door if you are not going to stay open?
(2)Cathy C.
Love this place and you can't beat the special Mon-Wed, Amazing!!!!
(5)Paul V.
Logan's food was surprisingly good. I admit I wasn't expecting much when I went the first time, but my girlfriend and I went on a Monday night for their two meals for $15 deal (M, T, W only). For that price you get two entrees with two sides each. The deal and the food was better than Applebee's. I recommend the steak or the tilapia. The baked potato and vegetable skewers were very good sides too. They have good bread while waiting for your meals. For $5 more you get an appetizer and dessert to split too. Again, a better deal than Applebee's. They lose a star for subpar service. Sorry guys.
(4)Steven P.
Really enjoyed the meat-sampler which included pulled pork, ribs and BBQ chicken with two sides for less than $20. Of course, this included their warm and tasty bread with all-you-can-eat peanuts. Our server was spot-on with every need we had. I noticed that a lot of people don't care for the food quality, but I personally didn't have any issues of great importance to speak of.
(4)Jonny B.
I wasn't too impressed with the food. It was kinda of a let down since our Friends raved about it. Even the service was poor. I most likely won't go back.
(2)Jessica P.
Yesterday was the third time I celebrated my carnivorous side with this lovely steakhouse. It's your normal steakhouse as far as decor goes... peanut debris on the floor... wooden decor... kinda dark. The thing about Logan's is that it's MASSIVE. I've never attempted to try and find the bathroom because I know I'll get lost. Cool part is, there hasn't been a wait to get in at all... as soon as we walk in, we get seated. The menu is good... love the top selections of meat. It's been hit or miss with my New York Strip that I always get. Yesterday, that piece of meat was the best thing I've had for YEARS. So nice... didn't have to trim it or deal with tendons in the middle of the meat or anything... it was beautiful. We also had their artichoke and spinach dip... it's ok. Standard, nothing to write home about except that it's pretty salty. Service has always been great every time. The servers are down to earth and they will joke around and hang out if you are open to it.
(4)Patrick I.
My food came out ice cold. I don't mean warm, I mean cold! Other order at table was fine.
(2)Angie A.
Food wasn't that great the bread was the best part of my meal. Try one of the other 10 restaurants in the area to avoid disappointment.
(2)John C.
While driving by my wife and I decided to stop in and try them out. We were seated in the booth right next to in fact looking into the kitchen; and that was after being moved once already because of the insanely loud birthday party. Once adjusted to the new noise level our server told us she would be right back with our bread, 12 minutes later she said she just waiting on the bread to cook but did bring us our drinks. The staff seemed very lethargic even the Manager had a personality of a bowl of cheerios. My chicken was ho hum and my wife's burger was very sloppy and actually fell apart in her hand and the meat had a very peculiar after taste. Maybe we shouldn't go to a "steak" place for what we ordered but... live and learn.
(2)John C.
Logan's has excellent prime rib at the weekends. Good food, fair prices, fun atmosphere - somewhere to go for a casual dinner out after work.
(4)Sondra H.
We were quickly seated, promptly served and the waitress was very attentive. The manager came by making his rounds to make sure everyone was being taken care of. Their rolls were just like Grandma used to make. I had the 8 oz filet medium rare w blue cheese and It was so tender it melted in my mouth like butter. Soooo good. Will definately return !!!!!
(5)Ray C.
Nice place, food is always good and service is good also!
(3)Pepper T.
Classy as a Lap Dancer leaving a skid mark on a man's lap that is a indication of the way they cook filet's of beef here here . (crap on your plate) Remember the Movie Logan's Run where they killed everyone that reached 30 years old well I am over 30 but I felt like dying after trying my meal we've been here years ago but thought maybe they weren't as bad as we remembered . We were seated and it took around 15 minutes for someone to acknowledge us as we noticed the table next to us that got seated latter and already had food before we even had water ok so that was no big deal it happens all the time at chains . My husband ordered the $4.99 for 2 margarita's (I knew better) and I took a sip and it tasted like you licked a spoonful of dry artificial drink mix . (YUK) This place had a MASSIVE amount of peanut shells and DUST all over the floor so if you were wearing flip flops you might cut your toes on shells . They have a bucket of peanuts on every table and I hope little dirty kids hands weren't on them not to mention peoples coughs . When my meal arrived I thought it looked ALMOST picture perfect because my vegetable skewer looked great with real fresh vegetables on it but when I tasted them they were awful because they brushed them with I COULD TASTE cheap Italian dressing and some sort of brown NASTY sauce (YUK) ! Then I saw my potato with all that melted whipped butter that looked like SPIT (YUK)! (it wasn't but looked like that the way the butter melted) but maybe the WORST was what they did to the filet....WTB (bleep) they brushed the filet with liquid smoke and maybe a terriyakki sauce and that was another YUK! I consider the filet not edible the way it tasted and took it home for dog treats (I washed sauce off for my dog of course) The sauces on the vegetables and on my filet were awful and ruined them in taste and as far as I know they are not listed in description on menu . This was not the most expensive meal but not that cheap either (mine was $16) but even if it was free I still would not recommend . Now that I Yelped I will remember years from now that I didn't like . One star ? two stars ? but my understanding of definition is eeks me thinks not meaning I won't go back not just I had better...duh..I am not a fan of here.....maybe you are?.....not the best quality but it really is too amateur to go out for it's like your relative that can't cook and just throws stuff in a bag with Italian dressing and then throws it on the grill . it was close and I didn't feel like going far but I should have done a Logan's RUN AWAY!
(1)Ryan S.
Do yourself a favor and skip this hell-hole. If you insist on going then make sure you wear proper shoes. They let customers throw peanut shells on the floor and it reeked like an old, moldy cellar.
(1)Mandah C.
Amazing food! Amazing service! The cinnamon apple side is oh so delightful! Never had any issues! I have had the sweetest waitresses. Some things can be crazy on price but, so worth it when it gets in my BELLAY! Haha.
(5)Marc B.
good (for two) food special and drink specials. good for a casual night out.
(3)Christina S.
We love this place. I had family visiting from out of town and this is always on their list of places to eat at. The bread is amazing and I've never had a bad filet there. The service is usually fast and friendly though last night it was a little off. If you want a great steak at reasonable prices, this is the place.
(4)Joan K.
I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south. Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks. She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat. The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy. I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
(2)Rob T.
A nice casual steak place. The steaks are ok but I think the real highlight is the dinner rolls. The prices are a bit higher than their competition and not quite as good but it's one of the better places in the Norterra area that is kid friendly that offers "adult" food.
(3)Liz L.
This place was ok. Environment was similar to Johnson big apple. It's got a yuppie cowboy casual vibe. I didn't smell any fabulous BBQ meat to get me crazy hungry for anything. Looked at the menu and there wasn't too much of choices for food but did have a lot of drinks to choose from. There happy hour seemed pretty cheap also. Meals where expensive for their steaks, I choose a slider plate cause I wasn't in the mood to put down twenty five bucks for a steak. My sliders were 9 bucks cause they charge you extra to substitute fries for their potato chips. Wait staff was attentive and friendly. If I came back I'd only come for the drinks.
(3)Laura R.
Tried this place because uh'hem it was reccomended. (Thanks Sarah) lol! We ordered take out the first time it was the worst ever looked like stuff fell on the floor. My kid had the roadies or w/e they were supposed to be like slider's there was 2 missing the meat! So we call to see what's up maybe they had an off night. The gm wanted to send us a gc for the meal ok....weeks go by we call her, again she apologizes. We finally get them and she had sent like 3x the original amount. YAY! We decide to take some friends with us since it was FREE. Well once again it was pretty gross no one really ate much, 2 people got their filets they ended up well done. One was sent back and re-made. It ended up the same. They basically said if its later evening thats what your going to get no matter how you order them. The service is not so good and that makes 6 people never going there again, it's ok by me cuz I hate chain's. Will people ever learn chai's suck!?!? This place should not even get 1 star the best thing is the bucket's of peanut's. My daughter loved throwing the shells on the ground, I mean where else can your kid's do that on purpose?
(1)Scott L.
Our group from work went here and had a great time. Its a nice bar centered place with a nice variety in the menu. Not too pricey, free peanuts that go on the floor and enough selection from red meat to vegetarian and dieters in our group.
(4)Megan G.
I have been here several times and they have never gotten my order right. I have never actually had something there that was cooked the way I ordered it. They even forgot the salad I ordered one time until the waitress brought the check. The last time I went my husband and I both got sick off the food. The atmosphere is fun, but that's about all it has going for it.
(2)Chandler R.
Great relaxing atmosphere. The peanut shells on the floor are a nice touch. Really good food and reasonable prices.
(4)Lillie H.
Wow, what a disappointment.. I ended up in your restaurant with a referral from my mother in-law. After being seated we were slowly greeted by an underwhelmed lack luster waitress named carrie, only to find out half way through our meal. Carrie was pushy and obnoxious about taking our order and only after sorting out the terribly confusing two menus we decided on our meals. My mothers order came without the fries she ordered and I'm pretty sure our final checks were not correct. Not only do I believe the prices are above average I was charged for two separate drinks, I understand mix ups but I feel more as if this particular situation was intentional, unfortunate. Not only was service below par I had to ask for refills on my own drinks because the attention to our table was so overlooked. Adding insult to injury we were the only table in carries section aside from one man pulled up to the bar. The food was poor the service sucked, for lack of a better word and overall nothing worth coming back for. For a personal referral I'm disappointed and frustrated in this experience, what a shame...
(1)John L.
Yep definitely not doing this again. Out with friends, all ordered steak. First of all waitress was clueless took a while just to get a drink order which by the way we did not get when she finally came back to take our dinner order. When taking our dinner order she was asked where our drinks were at and told they are made and be right out, whhhhhatttttt! Okay so finally get our drinks and never get checked on for refills. Now we get our food, 3 of 4 steaks are correct. 1 ordered medium well came back seared on the outside and bloody in the middle, which was bleeding out onto the plate, it was immeadiately sent back. New one comes and is so tuff it can't be cut with a knife, it gets sent back. Third steak finally comes now everyone is pretty much done eating except for the one still waiting for staff to get it right, and tada they got it right. Took 3 attempts and over an hour of our time. I'd give it no stars but I was hungry and ate my steak or I would have left after second attempt.
(1)Mark E.
When this place first opened up I tried it and I had a great experience. The steak was great and the service was too! After about 6 months the service was lacking and the quality of the food wasnt close to what it was before. I think the concentration was more on getting out the booze than getting out good food.
(3)Chukki S.
Don't go here if you have a peanut allergy. Lol. There are buckets of peanuts on every table as well as peanut shells all over the floor. We came here on a Monday night and we received above average service. They checked back on us several times and drinks were re-filled in a timely manner. The food/apps were decent. Hot, fresh, but not flavorful enough to knock your socks off or anything. We had the fried onion app which was good, but just not as good as the bloomin' onion at Outback. The steak was pretty good. Although not sure if it was really medium rare. Was a bit chewy. Baked potato was great, loaded with all the fixings. Mac and cheese was decent. Nothing special, but good. Overall this is a pretty average steakhouse, nothing that's going to blow you away, but a decent place to grab a bite. A little over-priced though. You can probably get a better deal at Applebees and it will taste the same. But you can't throw peanuts on the floor at Applebee's. I mean, you could, but I don't think they have peanuts there so you'd have to bring your own which would be kind of weird.
(3)Sam G.
I went to Logan's for dinner last night and it was very good. Me and my daughter got the fillet Mignon's, she got broccoli(which she loved) and mashed potato sides and I got the mushroom skewers and the baked sweet potato. Everything was so good I am already planning a trip back.
(4)Amy L.
We've been to Logan's quite a few times. They have a good deal Mon-Wed where you can get 2 full course meals with sides for $14. I'm a fan of their catfish, but overall they have good all American-fare cuisine. The staff is very friendly. Peanuts were a but gross.
(4)Jimmy C.
I ate there last night for the first time so I had to order the "Logan" steak. It wasn't great but it wasn't bad either. The steak was juicy and well-seasoned. The fries were a little stale and the steamed broccoli was...well...just steamed broccoli. The best thing though was the warm rolls dripping with melted butter.
(3)Mike C.
We go here whenever we get the chance. My only wish is for one over here on the West side of town. Be sure and try the Buffalo wings...they are very tasty. Roadies/Porkies are also a favorite. The Onion Brewski steak is very good too...come to think of it,everything I've tried there is good. Servers are friendly...never had a problem. I've visited their restaurants in Alabama,TN and now here in AZ. I'm a fan :)
(5)AK C.
One star is really too much. We went to the one in north Phoenix (next to Red Robin) on a slow Monday night. It took forever to place our order, then over an hour to actually get the food. It definitely wasn't worth the wait. I'm pretty sure my shrimp wasn't cooked and the only veggies on the shrimp and veggie skewers were onions and barely-cooked zuccinni. The waitress wasn't even a bit apologetic for the wait or quality. I won't be going back.
(1)Nicole S.
I loved my visit to Logan's Roadhouse. I go there once every 5 weeks or so. At first, I tried the steaks and chicken tenders but I have settled on a regular order of the Fried Chicken Salad. Their servers are friendly and I often end up having little chats with them because they are so approachable and accommodating. The desserts are very cute as well (I love the little buckets) and the birthday "YEE-HAW"'s are fun to witness. I will definitely continue my visits.
(5)Mantis T.
If only giving zero stars was possible. It was our second time eating here and it was horrible. The first time eating here was fine, no trouble with the food and service but this time around they really dropped the ball. After putting in our order it took our server 30 minutes to let us know that the kitchen is backed up and our food will be delayed a little. And another 30 minutes passed by with no food in sight and no one from management has come to speak with us about the problem. The party that sat next to us arrived 15 minutes later than we did and got their food way sooner than us. Looks like they had to slaughter the cow, fish the lobster from the sea and plucked the feathers from the chicken to prepare our meal. An hour and 10 minutes later we get our food and guess what? The damn fires are stale and I didn't want to wait for my food again! We just ate our meal and asked for our check. You would think that due to their incompetence they would comp us on the appetizer that we ordered but they charged us for everything. Blame me for coming to this place and expecting decent service but I'll never make that mistake again. Take caution if/when you decide to dine in here.
(1)Tara M.
We enjoy lunches here. The tilapia is good but the broccoli is usually under cooked. Today.... well, it's a holiday! so forget the healthy stuff :) I had a fried cheese and bacon burger! OMG.... I should say it slowly... F R I E D CHEEEESEEE & BaCoN burger. I didn't want to do it but I was talking to the waitress who was VERY friendly and telling her my love of burgers, she recommended it to me and the sweet Tea which was peach and had a good healthy amount of vodka in it. DELISH. The burger was better than I had hoped it was moist, dripping creamy fried cheese with nice thick sliced bacon and shoe string fries on the side with ranch dressing. You no longer throw peanuts on the floor they have lil buckets at the tables for that and THAT makes me very happy. never was a fan of walking on peanuts... sounds like egg shells. I have been here several times and it was over due for a review and this one needs to go on my love of burgers page. :)
(4)Lene T.
Horrible service. Waited 30 mins for our meal only for the server to come and tell us that they messed up our order. Waited another 30 mins and nothing was comp'd.
(1)Jenny G.
I went here a few times about a year ago and loved it. We were in the area and decided to come again. It was again a great experience. While the food and pricing is good, I have to rave about the service. Truly good service is so very hard to find. I'm very impressed. Our waitress was Candy. She was so friendly and most helpful with the menu. She made us laugh and was attentive to our table. Even the team walking by was friendly, attentive and smiles. Great team of people there! Despite the drive, we will for sure come again.
(5)Valerie G.
The food is good...but every time I have been here the service is mediocre at best. I asked for a refill on my soda, the server took it, walked by my table empty handed twice, then finally brought my refill. It's not even that busy...
(3)David L.
It was great. Being our first time, the server was very courteous and did a good job answering our questions about the food. Never been into a place where you have a bucket of peanuts and you just throw the shells on the floor. My son LOVED that part. It was a good time and the portions were pretty sweet.
(4)Jen T.
I'm not much for giving low/single star ratings, but I feel pretty strongly about this one. The only thing that I enjoyed was a full glass of diet coke whenever I ran out, but that's it. The apps (we got a trio)were greasy and didn't taste like much other than grease. The poor pickles that were sacrificed to be fried . . . Doomed to a life of no pickle flavor! I also ordered the grilled meatloaf. I took a bite and the rest was trashed. The baked potato was tolerable. Even the salad was lackluster, and it's pretty hard to mess up a garden salad. I will not return. I will say that my meal was credited and I didn't have to pay for it, but that should be expected when it's so terrible I couldn't even try a second bite.
(1)Caroline T.
My husband and I visited the Happy Valley location for dinner on a Monday night. The restaurant was busy. We stood and waited for the hostess to acknowledge us and at first she glanced over but then continued to talk to her co-worker; we waited for a few minutes before she seated us. Once seated, the waiter did come over and ask us what we would like to drink. He made a remark about my husband's t-shirt he was wearing (Star Wars) and then brought us our ice teas. He gave us some time to look at the menu and we asked him about the special menu that is offered Mon. Tues. and Wed. they are lunch sized portions (teriyaki chicken, meatloaf, grilled salmon, strip steak, etc., served with two sides for $14.99). We decided on the grilled salmon and we each chose our two sides. The waiter then brought us out two warm rolls with butter and small plates. We did not have any silverware and eventually had to take it off of another table nearby that was not occupied. We ate the rolls and the waiter returned and asked if we would like some more and we said yes. He said it would be a few minutes until he would have some more. He saw my tea was empty after passing by our table several times and finally asked if I would like some more tea. I told him yes, but it would be another 10 minutes before he brought me out another glass and the tea was warm with melting ice floating in it. After the waiter passed by our table more times than I can count, always bringing other diners their food and glancing at our empty table, he finally stopped and asked if we had received our food and we told him no. His response: Oh, I don't know what happened. I will go back to the kitchen and find out. Several minutes later, a man came out without introducing himself to us and said he would have our meals out in the next 5 minutes as he was putting the order in. Stating: I don't know what happened to your ticket or why you haven't received your food. Another 10 minutes passed and out came two meals we didn't order and we had to tell the waiter these are not what we ordered. We ordered the grilled salmon, remember? to which a puzzled look came over his face. The meals were swiftly removed and returned to the kitchen. My husband and I looked at each other and we decided we had enough of the excuses and poor service and at that point we just wanted to leave. We walked to the hostess station and told the hostess, who asked us what table number were we at? We told her what had happened and that we wanted to pay for our ice tea. Another waiter was hanging out at the hostess station and he apologized stating if he knew of the situation he would have done something as in finding our waiter. We told him our waiter knew of the situation. Our waiter appeared and said "the drinks are on me." No apologizes were forthcoming from him or the manager or the hostess on the situation. We were waiting for our food for over an hour. We will not ever return and we would not recommend this Logan's Roadhouse to anyone. Apparently they are selective of who they serve there and I guess we didn't make their "cut." For this reason, I am giving them one star.
(1)Silvia S.
I would love to give a 5 stars to the chefs my meat was delicious, ribs were amazing but Im giving 2 stars for the customer service. The place was empty few customers. The hostess sounded like she was bored or tired. Our waiter sounded and looked so mad she was bother when we ask her for more water. Thanks for the great food. Please improve your customer service
(2)Chris G.
Went once, not impressed at all. Had a rude trailer trash looking waitress that ignored us 95% of our meal, and our food was burnt and cold when we FINALLY got it. I had heard good things about this place, and after my experience there... I really don't know why people like it. I will not be going back.
(1)Allie M.
Liked it so much I decided on a second visit. I called in an order to go & it was royally screwed up. Ordered the onion brewski steak & end up with just a steak without any of the sauce or toppings & we didn't get the right sides we ordered. Didn't realize it until we were home so we called to see if they could do anything about it & the manager said we could get a free meal next time we went there. So the next week we called in another ordered. Same. Exact. Thing. Happened. Manager said we could get another free meal. Called in another order a few weeks later. Same thing plus they don't have one of the appetizers we wanted (but charged us anyway for something else we didn't even want) We were even promised everything in our order was correct by the hostess. Our fault for not checking I guess. So manager says he'll give us another free meal & we order again a week or so later. Finally they get it right. We made sure to check the food before we left. & the manager was nice enough to comp the entire order for our troubles. Because they made it right, they will still have our business. & when I finally got my correct order, it was DELICIOUS!
(3)Seth D.
I Grabbed some to Go for my daughter and decided get a beer. Payed way to much for it. $4.60 for a 16 ounce domestic is way to lmuch when I can go across the street and get a great craft beer for less at mellow.
(3)Jeff B.
Business lunch today for a few of our guys. The five of us arrived at 11:40 AM with big appetites (two of the guys are BIG) so I hope they fill up. There was no wait today, so we were seated right away. I ordered the Fried Cheese and Bacon Burger with fries and a Raspberry Iced Tea. The others ordered a T-bone steak, tilapia, ribeye and shrimp scampi. The service deserves a shout out: Alyssa was patient with our boisterous group and did a great job of catering to our needy guys. She had a good sense of humor and deserved the large tip I left. All the meals were cooked to everyone's satisfaction. The only issue that was brought up: the baked potatoes were huge but the mashed potatoes were scant. The mashed guy felt a bit slighted. Other than that, all kudos. I will be returning with a crowd, since this is a favorite of our team. Good job Logan's!
(5)Kat S.
Slow service, mediocre food. We had to send the prime rib back twice, it was like shoe leather. The waitress didn't seem to care much about the food being overcooked and didn't refill our drinks at all. Overpriced for what it is. The peanuts were great, but we won't be back.
(2)David C.
I can only give them 1 star and is is because we left after sitting un-noticed for 15 minutes. No hello. No drink order. No service. And it was not busy...we were sat immediately. 15 minutes is not that long but wait for even a "I'll be right with you." would have been appropriate. Told manager we were leaving because of their service and he seemed he couldn't care less. Funny how the other 4 restaurants next door all have waits but they don't...wonder why??? Too many choices and restaurants can't really afford to just have families of five leave. Too bad for them. Only 4% dissatisfied customers speak out. 96% go away quietly and 91% never come back.
(1)Mickey B.
I am glad I came back a second time. My first experience was on a day when they were a little short staffed due to people calling in sick (I overheard the bartender) and my order was messed up that day. However, we returned for a happy-hour-take-out session and were really pleased. I never had to ask for another beer - only say "yes" or "no" and I love that in a bartender. It was pretty busy and we were very, very attended to by both bartenders. I am very picky about mac-n-cheese and Logan's was pretty good. Also, I realize not everyone loves meatloaf, but I LOVE a good slice of ground-n-baked cow flesh if it's done right. Logan's ML was pretty good - finished with a little char on the grill and a side of gravy. The serving was huge and I had enough for breakfast. Yes, meatloaf for breakfast. Don't judge me... We'll be back for happy hour and takeout again and again cuz it's by our favorite movie theater as well. Good job kids...
(4)John K.
2 Stars are for the service, which we had a very nice server. Bad taste in food and drink, but very nice. At best this restaurant is eh...or below average. The food is of less quality than the average chain located all around this restaurant. Nothing came out hot so the food was warm/cold and the meat is cooked well unless you ask. Any place that cooks their food well unless asked is hiding their quality. This is a Roadhouse place, where when they first opened the peanut shells were thrown into the ground and the food was good. So on the advice of others it has become a choice of all evils in what they call the Norterra. With all of these chains I should have know what was to come. Happy Hour signature tea drinks were horrible. They were at least strong but I'd rather have it strait if I wanted a kick. Their nachos were like Chili's chips with a not so liked array of toppings...can/instant tasting. Wings are small and soft with a nasty aftertaste. And now the burger... Although I didn't try their steak, which I can't imagine being any better. But to cook a burger well and have the specialized ons taste generic is such a negative. I would hands down of rather of had an In-n-Out burger and feel satisfied. But I will say the fries are not that bad...regular or the sweet potatoe. If they actually came out hot. Oh, and their free peanuts are actually good as well. So as a punishment for not following my instincts... I deserved this bad meal and lesson. But as a Yelp'er to another Yelp'er...please don't make my mistake. Or go to Red Robin's right next door.
(2)Edward D.
This is a tough review, When I usually do a review, it's a experience not only by me but also the family. I was just OK with Logan's. Service: The service was fine, the atmosphere was good. We actually had a very good time there, but please note! Next time we go there, we will be seating in the dining room. The bar is very uncomfortable. AND PLEASE WATCH YOUR STEP, wife almost fell! FOOD: I ordered the half rack of baby back ribs w/fries. The ribs were cold, and maybe that took away any chance of a good experience? Ribs were tough, and just wasn't doing anything for me. Very disapointed about that, I was really in the mood for ribs. Fries were good, and their dinner rolls were great! Now for the rest of the family who had a great time. Daughter #1 had he usual chicken tenders and fries, Daughter #2 had Mac and Cheese, and the wife had a bake potato and salad. They all enjoyed their dinner, I had a piece of Daughter #1's chicken and it was very good, loved the texture and spices. Like I said before, we'll comeback again
(4)Paige G.
Went here for Happy Hour on a Saturday night. Drinks were great, food was just okay. Had the fried mushrooms, but really got more breading and grease than anything else. I sat at the bar and service was alright, we never got the bread they normally serve after you order. May come back to Logans again but for sure it will be this one!
(3)Big D.
Tonight (6-27-2015) should have been a great night out, but it was not. The restaurant itself was lacking in pretty much every measurable category, even the waiter was clearly having a lousy night as well (his attitude was less than hospitable). Mens Restroom: I've seen cleaner outhouses and port-o-pottys. One toilet looked like somebody assploded, the other looked as though it came from a frat house. A staff member was notified, but when we left the problem had still not been addressed. Food: 1) Steaks had no char on them and were not cooked at a sufficient enough temperature to break apart the fat and make the steak tender and enjoyable. Grilling steak is not difficult and it's a shame to see beef treated with such disrespect. 2) Salads were just awful. The lettuce was bitter, tomatoes were flavorless, and the steak was well, gross. I don't know how they managed to do this, but they found a way so I guess that earns points for going the extra fail mile. 3) Of our 4 sides, 3 were delivered and 1 was edible (corn). Kitchen Management (we were sitting right next to the kitchen): The man doing quality control (manager?) on the food before it went out did some things that I thought was a bit questionable. A dish was about to go out, but it was missing the fries. He took some fries off of another order and put them on that dish, but did not replace those fries taken from the other order. Really? You're going to short change someone some fries? On several different orders, I saw food fall off of the plate onto the stainless steel counter. Rather than replace the food, the manager just put the food back on the plate. Once he "dusted it off" and another time "blew it off" neither of which is likely to pass a food inspection. Several other times, it was just put back on the plate. No gloves mind you, just bare hands. Everybody has off days and this may well be one of those times. Personally, I have no desire to come back and find out.
(1)Peggy B.
I recommended this place to our friends and I was so embarrassed. 2 of us in our party ordered prime rib medium rare. One of us had an end cut and when we mentioned it, we were told it would be another hour before more prime rib would be ready. All of our dinners were stone cold and the manager said he could take it ALL back and fix it. From where I was sitting, I could see the kitchen and all of our plates were headed for the microwave oven. We motioned for our server and told him we did not want out steaks and lobster tails heated in the microwave. He apologized, we left and we will NEVER, EVER, go here again. The manager was totally unprofessional and clueless in solving this situation.
(1)Leslee S.
I loved their sweet tea! I also ordered fried pickles and chicken strips. Everything was delicious!
(4)Rand H.
About 15 of us got together for a fun lunch here today after touring the nearby North Gateway recycling facility. They start you out with pails of peanuts in the shell and "Homemade" Yeast Rolls. Then I went with an "Old Fashioned Cheeseburger" with shoestring fries & coffee. The rolls and coffee were delicious, the burger, fries and table service ok, but unremarkable. This is second visit to a Logan's, and this one eeked one more Star out of me than their Mesa location, where I had a steak, but I think this chain falls short of both Texas Roadhouse and Outback Steakhouse. :-) Cheeseburger, fries, coffee, rolls, peanuts: $9.99
(3)Philip D.
Not a great food experience. These franchise food places should spend a little more on a well trained kitchen staff and let their food do the talking. I had a pre-formed, frozen burger with a breaded and deep fried cheap commercial cheese patty on top. Fries were average at best. Won't be going back to any of their establishments.
(2)Jeremiah S.
Tonight we ordered the Prime Rib with shrimp for my wife and I ordered the Porterhouse. As expected the food was all outstanding. My steak was an excellent Rare and the side were good. My wife truly enjoyed her Prime Rib cook a very nice Medium and she also enjoyed the jumbo shrimp scampi. Multiple baskets of delicious rolls. Our waitress was quick, friendly, and seemed to enjoy her job greatly. The only complaint was about my wifes Prickly Pear Margarita. She said it was extremely sweet and tasted very light on the tequila.
(5)Tom G.
Have been back to Logan's quite a few times and have found the food and service getting much better.
(4)Melissa V.
I always pass by this place and never think to have food. On a whim, I thought Id try it for lunch. They have a budget friendly lunch that comes with two entrees, two sides for $14.99. I ordered the pork chop and my date ordered the BBQ chicken. I was weary of the quality since it was cheap but it was surprisingly delicious and well made. The server was prompt and delightful. I am looking forward to returning. FYI- the special is at lunch from Mon-wed.
(4)Marvin A.
+_+_+_+_+ Logan's is many kangaroo hops ahead of that Australian place +_+_+_+_ Met friends for a movie and dinner. The steak I and my wife had were $11.99 I wasn't expecting much for this price. I'm shocked ....... the meal was outstanding. The steak was
(3)Lisa B.
The best steak I have ever had! The best service as well! I am way more than satisfied with this place and will most definitely be going back!
(5)Lauren N.
We were placed in the back corner of the restraunt and were given awful service! They forgot about my sisters salad, and never checked in on us! After being slow the whole time they were quite quick to give us the check and let us pay! Texas Roadhouse is a cheaper, friendlier, and more tasteful option! Over priced and not worth the money!
(1)Janelle J.
In the beginning the service was good, the waitress was friendly and talkative. My bf and I both ordered steak, and that's where it went wrong. We ordered the steaks medium and they were dry and very well done. The manager happened to walk by when I cut into my steak and saw my disgusted face. And he got me a new steak and then I showed him that my bf's steak was just as dry and had a new one brought out. But after that the waitress was pissed off and tried to shove us out the door before my bf's new steak came out. We weren't mad, we just wanted decent steaks. The second steaks came out juicy and tasty.
(2)Heather A.
Just had a wonderful dinner and service! They have made great changes to the menu! They always have been clean!
(5)Chris B.
Stay away, food was really terrible! Had ribs and fries based on waiter recommendation, ribs were actually cold, fries were cold...ribs were dry and tasteless. Worst meal out in years, shame on you, Logan!
(1)Dan M.
By far the most outstanding service we've ever experienced. Lisa was a wonderful server and Edd and Peter are a very professional management team. If 10 stars were an option they would all most definitely get them........WELL DONE!
(5)Mark F.
Good atmosphere. Love the bucket of peanuts. We were seated near the bar which I think is the trainee section. The server was friendly but slow and did not know the wines on the menu. They must be animal friendly as my T-bone steak must have died naturally of old age. Very dry and tough. Ordered a second beer, when it came it was not the same brand as I ordered the first time. Won't go back.
(2)Mark S.
I was ok Logan's but not impressed by anything they had. The food was expectable but nothing out of the ordinary. My steak was average and so was the service. I just don't have much to say about this place. There are simply better places to go that have the same food to offer.
(3)Deborah W.
I went there with my friends family and it was a nice place. Very casual. I had a way too large margarita yikes. Our waiter Jimmy was very nice and when I told him he would be packing up my leftovers he obliged. I was just practicing my flirting skills. I guess it worked. My shrimp was just ok, but my friends meal and her husbands (which they let me taste), were fantastic. Great sautéed mushrooms, salmon...the hots rolls with cinnamon butter are REDIC amazing.
(3)Drew A.
Yes, this is a chain ... but if its what you are looking for, the prices are pretty decent, the steaks are good, and the staff is attentive. This location - being right off the freeway and in a major shopping center - is always crowded for lunch and dinner. Sitting down for lunch or dinner, you will be presented with a basket of rolls -- stay away -- unless you want a mouthful of bliss! I think I pounded through 4 of these before the appetizer ever makes it to the table. Rolls are unlimited -- so ask for MORE! LOST STAR - I expect my steak and side to come out hot and steamy. Just not the case here on this visit. Even the kids commented on the "steak bites" being warm... they also like theirs hot. The service did make up for the lack of food prep. The waitress was constantly on top of drinks and tried her best to make the experience better.
(4)Jules S.
Awesome service and food. We actually got off rte 17on our way home for Red Robbins but decided last minute on Logans as they have a special banner and kids meals for $3.?? since the kids only pick at their meals. Leslie our waitress was AMAZING!! Best service ever. She brought the kids food out first which was nice for once. She brought us extra napkins and water without the need of us to ask. She also recommended a mango citrus drink...and it was delicious. Our meals included Cole slaw, house salad (freshest I've ever seen) Chilli (yummy) veggie skewers, and baked potato ;) teriyaki chicken and bourbon bbq chicken....food was delicious and the bread basket was kept full. Our total was about $35 for a party of 4.
(5)Kurt S.
Second time here- Watch for the "Bait and Switch" during Happy Hour... By that I mean they bring you a pint sized glass first during the "2 for 1" margarita special, but then the second glass is only about half that size. WTF??? I guess they think after the first one, you might not notice??? Shouldn't it really be labeled "1 and a half for 1" then? Either way, I think there should be some type of a disclaimer about this on their menu or something. Maybe its there, but if it is, I didn't see it. The first time I went here, I noticed this wily tactic, but I just played it off as a fluke or maybe they were just out of the original size glass, but when the exact same thing happened the second time, I knew it wasn't a mistake. Other than that, the food is OK but nothing really worthy of more than 3 stars. The service was very attentive, but the sneaky Happy Hour tactics cost them the 3rd star. In addition, this location shares the same parking lot as several BETTER restaurant choices, so the parking can be really abysmal and there is usually a long wait during prime time.
(2)Melissa B.
Had a very good experience during lunch a couple days back. The server was friendly, the food was good and the prices were fair. I am eating a restricted diet, and found the menu to have many healthy, low calorie options.
(4)Rob J.
Ribs were fall-off-the-bone style cooked (I prefer chewin'), but the side grilled vegetable kabob was great. Sweet potato fries not bad either. They have a couple of happy hours in the evening with 2 for 1 well drinks. Sit at the bar, grab a pail of peanuts, and throw the shells on the floor. This place probably has the most personality of all the chain restaurants in this shopping area by some hotels, so it's worth considering.
(3)Kathy W.
Love this place! Came here 2 weeks ago and its never disappointing. My whole family really loves it too. Great accommodations for large groups. I highly recommend if you have a wheelchair user in your group
(5)Scott D.
I've been to Logan's Roadhouse several times in several different states. This is the place I go to when I need a steak in a casual atmosphere where I can drink beer from a bottle without any strange looks from other patrons. I took the family to Logan's on Sunday since I had the jones for that yummy bread they serve (you can always ask for more servings of bread), plus I needed a steak. I usually order their Prime Rib which is fabulous, but decided to go with a sirloin steak this time around. The steak wasn't the greatest, but I enjoyed the sweet potatoes and brocoli (hint - tell the waiter not to boil the life out of the brocoli). My kids enjoyed the chicken strips, mac & cheese and meatloaf and mashed potatoes. They inhaled that food so quickly I didn't even get a taste. My wife had a shrimp dish with her signature strawberry lemonade (good but Blue 32 Grill does it much better). You will usually spend about $17/$18 dollars a head at Logan's for dinner.
(4)Gavino B.
Came to try it out for the first time. Happy hour specials are a bargain for drinks and small apps. Server was friendly and non intrusive. Now for the food, we weren't anticipating the best BBQ but it was sub par at best. Ribs were fork tender but lacked flavor. Sirloin stated it was 6oz buy it looked 4oz at best even at raw it was about 5oz. Fries were on the verge of burnt. I don't like being a critic but I appreciate good food. Oh and last none of the stalls in the women's bathroom had toilet paper. Per my upset wife!!
(3)Joe S.
This place is hit or mess. On a good day they're a great place to eat and a good value with excellent service. On a bad day they can be horrible.
(3)Grace G.
Do not expect service to be expedited if you walk in to take out. The food is good but the service in house and take out are lacking. For a steak house it is mediocre at best. They do have great value dinners if you are on a budget but it is not my first choice for steak house. The last time here, I think the host had never taken a to go order before and was unsure of how to go about doing such a task.
(2)Brenda M.
My family has been eating at this Logan's since it opened. Not sure why I waited so long to write a review... I love this place. The food is delicious (get something that comes with Peppercorn dressing, and you will NOT be disappointed), the servers are friendly and attentive, and the atmosphere is family friendly and fun. I took my husband there for a post-Father's Day dinner and we had the pleasure of sitting in Chris' section. He was awesome - never left us needing anything. The manager walks around frequently and asks everyone if there is anything he can do for them, or if the service/food has been satisfactory. Thats how you run a business! Oh, and order the sweet potato. I swear...
(5)L T.
This has become our steak house to grab a good steak without getting fancy! We have eaten here many times now (after striking OutBack from our list - see my review). The Steaks at Logan (I always get Ribeye here) have each and every time been perfectly cooked and awesome quality. The skewered veggies are my favorite so much so that I always order two extra. Recently they ahve been "raw" and had to be recooked which was disappointing. When the manager came around (which he always does when we are there) I mentioned it too him. He made an excuse about them being only heated and not cooked but honestly, you have to COOK zucchini or its hard. We'll see how that goes next time. They did "fix it" for me but since we've been there 8-10 times in the past few months and most times they are perfectly cooked, I find it odd. The atmosphere is a bit too sports bar-like for me but the food is good for an easy casual dinner.
(4)Amelia P.
My husband and I were first time diners this evening. We enjoyed the buckets are peanuts, tossing the shells on the floor, and even the loud music--as it was the perfect atmosphere for loud music. My bowl of potato soup was delicious and the serving was just the right amount of food. The yeast rolls went perfect with the soup. While my husband enjoyed himself, he said, "they will have to do better with their mushroom and cheese burgers -- Red Robins (next door) has a better burger." Rest rooms we clean, prices were reasonable and we will return--it's fun to eat peanuts and not have to worry about the mess the shells are making.
(4)Don S.
Food and service always great Excellent value. ..especially 2 dinners for $14 99 M-W. Full portions with 2 sides for each meal
(4)andy w.
Probably, rated as one of the worst lunches I had. Food wasn't cooked to order and it was very tough. Appetizer was nasty and tasted spoiled. (They did take it off). Even the dessert wasn't that good.
(2)Siobhan C.
They get 5 out of 5 starts for their Monday - Wednesday SUPER AWESOME 2 meals for $14.99 deal! That is right, kiddos, ALL DAY -- not just limited to lunch. My co-worker and I have become weekly regulars and the staff is always polite, nice, and considerate. If there is ever a problem, they quickly correct it and are very receptive to special requests. Seriously, where else can you get a steak dinner for $7.50 each AND get to throw peanuts on the floor without your mom yelling at you or you having to clean them up!? Also, the unlimited, free, hot, buttery, melt-y, and delicious sweet dinner rolls are AMAZING! (note: do not check calorie content of the rolls before visiting.... it will ruin the pure bliss enjoyed while devouring the rolls). Also, you can opt for healthier options here much easier than you can a burger place (salad, chicken or steak, and steamed broccoli easily does the trick!) Overall, even without the super amazing deal Monday - Friday, I enjoy this place and will continue to go back. (p.s. did I mention the free rolls!?)
(5)Jennifer A.
My coworker and I ended up at Logans for dinner because we wanted to try something other than one of the MANY chain restaurants in the area (Olive Garden, Red Robin, PF Changs, etc). Well, we had good intentions, but later found out that Logans is a big chain too! We did the 2 entrees for $14.99 Mon - Wed special because we are fiscally responsible employees. She had a pretty big plate of chicken fingers and I got a teeny tiny 6 oz steak. Even though that is the correct portion size, I guess you are just so used to seeing huge slabs of meat when you order steak! It was also pretty tough, but I suppose you can't expect filet for the price. I liked the loaded mashed potatoes, but the broccoli was drenched in butter which sort of defeated the purpose of ordering a healthy side. The roll was also fluffy and delicious and BUTTERY! The special price is definitely cheap. You can even add a shared appetizer and dessert for an additional $5. Our server was super nice and checked on us many times. In fact I'm going to round up to 4 stars, just because she was so awesome.
(4)John V.
Four of us ate here after taking in a movie. My wife ordered a filet and lobster, my sister ordered shrimp, my brother in law ordered ribs and I ordered rib eye steak. The lobster turned out to be a large prawn and my wife described it as mediocre. My sister's shrimp were the typical, small breaded and deep fried fare. My brother in laws full rack of baby backs appeared fairly typical and he had no complaints... and no real compliments either. My rib eye appeared to be a sirloin... not a rib eye. I should have sent it back but with four of us eating together the wait would have been inconvenient. The steak was cooked to the correct temperature but it was fairly dry and tasteless; definitely not a rib eye and not a great sirloin. The service was excellent. The waiter was attentive, friendly and very polite. I tipped at %20 because of the service -- not the food. There are better steak houses. I dropped over $90 for the four of us and we would have done better elsewhere. I doubt I will return.
(2)Tim A.
The food was great as usual but it was the service that set this place apart. This is the first place we've ever been to that asked us to cut into our steaks to check to make sure they were cooked to our specification. This little gesture really upped the ante for other reataurants.
(5)Eli H.
How have I not reviewed this place yet? I love the hot bread they give you while you wait for food, love the Santa Fe Talapia and the steak special is pretty good here too. This is a great casual spot with peanuts all over the place, good service, and not to pricey. I like bringing the kids here too more so than Red Robin next door since its fun for them and the food is 100% better.
(4)Had R.
Short Version It looks like it was either a failed Texas Roadhouse or a very cheap knock off, either way Norterra has plenty more to offer without suffering here. Food is on a fast food level, all frozen fried/microwaved, if it wasn't for the service I would have given it 2 maybe a 3. However my overall experience was just terrible. Waitress and Manager were clueless it took more than 55 mins from the time we gave our credit cards till the time we actually signed the check. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards. Long version Our waitress was very friendly and pleasant, we asked about HH drinks specially the wine. Now this isn't a place to go for fine wine we realize that, but when we asked which wines were on HH, we were told by our waitress that she didn't drink and didn't know the wines.... or how to pronounce them.... or which one was on HH. So we decided to back track and order a BOGO vodka and soda and lime.... that confused our t-totaller for a minute. We placed out order 3 appetizers. Our first round of drinks came quick. Then nothing for about 15-20 minutes. Which is painful when you are left with a bucket of salted peanuts. Finally I was able to order a another round of drinks, vodka and peach tea. Meanwhile we watched a everyone else get their main courses while we waited for our appetizers for another 10-15 minutes. So we are now nearly 40 minutes since entering the place. Finally our 3 appetizers arrived via other servers, again our waitress was gone elsewhere. We ate our appetizers which were so-so nothing special and not worth the calories and fat. We received our check and i had been charged for 2 teas, so we questioned this and the waitress said it was a mistake she would fix it. We gave her 2 cards to split the bill... 25 minutes later we flagged down the manager who said he would get this resolved. He promptly brought us a new check. "Hang on" wheres our credit cards we gave over 25 minutes ago!!. He went and found the waitress. She presented us with a split bill finally but didn't take the tea off. So I hunted for the manager and explained the mistake he said he would take care of it. Now nearly 40 minutes had gone by and he presents me with one half of the bill and removed the $3 tea....? Now I tried to explain that the folder I gave back to him had 2 slips in it to half the bill and he needed to redo the bill with the tea deducted.... The manager was clueless... finally brought us two checks but only one had the $3 removed... by this time we were so worn out and happy to see our cards back... it was 55 minutes since we handed them over that we paid, left a just tip for the service and left wondering what all the attraction was about. No Appology no comps, Manager seemed pissed that I would complain about being over charged and made us wait while they kept our cards.
(1)Jeff E.
Love this place, I had the "Santa Fe Tilapia" with rice and grilled vegies. Along with the beer and free peanuts it was a wonderful meal. A good time was had by all!!
(5)Brian F.
It's a chain. It's got the schtick that makes chains appealing to the masses. But the food was good and while I wanted to eat a lot of the "bad stuff" that smelled great, I was on a highly restricted diet. It's increasingly rare (and much appreciated) when I can go and eat something tasty, at an affordable price and find an option or two on the menu that fits some of the weird dietary restrictions with which I've been living.
(3)Nick B.
Food - 2/5 Food was below-average at best. My steak tasted like it had freezer burn on the edges of the steak or like it had been microwaved. The side salad was good, I finished it but the veggie skewer was dry and the tomatos were old. My buddy did get the Southern Fried Fish and Chips (Catfish) and it looked pretty good and most everyone else at the table seemed satisfied with what they received and thats the only reason I gave the food any credit. Service - 3/5 Waitress despite forgetting my beer was nice, she did use profanity when I mentioned she forgot my beer... I may have liked her more because of that tho. Atmosphere - 3/5 Like most other "Texas" steakhouses it was loud but I could hear the other 6 friends I was with which was nice. Price - 2/5 Based on the quality of the food I could have gone somewhere else and spend $20 for a ribeye and veggie skewer and been much happier. Drink specials were good and apparently they don't get much during the week because they have the big vinyl sign promoting 2 meals for $14.99 Mon - Wed. Overall - You can find a better steakhouse in most strip malls, probably even the one Logan's Roadhouse is in...
(2)Melissa Y.
Ugh. Food was not impressive, service was MUCH less than stellar. Rude, actually. If I spend $40 for one person, I expect better. Of our group of 5, 2 of us enjoyed our meals and 0 of us enjoyed our service.
(2)Gregg D.
First time here. Party of seven. Good, casual atmosphere. Our sever, Tori was fantastic ! No mistakes, no ' let me check' No drinks went empty, can't ask for much more than that. I'm not too picky, but the Wife & Daughter can be. Everyone's steak was cooked perfect ! Others had Prime rib, strip's, a Porterhouse, My Country Fried Steak was fork tender, no need for a knife, which is my first barometer, my second is flavor both passed with flying colors. gravy was tasty and it wasn't swimming in it, just enough to have some on each bite. All the food was tasty ! If anything was 'just average' it was the onion rings...but those are one thing that I AM picky about, haven't found great onion rings in Phoenix since I got here in '95. Wife said the sweet potato was the best she's had, even her own..lol. Everyone's first bite was followed with a ..WOW, ALL plates cleaned which is not usually the case with our crowd. Will be our new go to place, Outback just lost 7-10 regular customers. Well worth the extra 2-3 mile drive each way in my book.
(5)