Jimmy John’s
20235 N Cave Creek Rd,Ste 109, Phoenix, AZ, 85024
Jimmy John’s Menu
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Visit below restaurant in Phoenix for healthy meals suggestion.
Visit below restaurant in Phoenix for healthy meals suggestion.
Visit below restaurant in Phoenix for healthy meals suggestion.
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Address :
20235 N Cave Creek Rd,Ste 109
Phoenix, AZ, 85024 - Phone (602) 688-8446
- Website https://www.jimmyjohns.com
- Click To Get Directions
Opening Hours
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Specialities
- Takes Reservations : No
Delivery : Yes
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Brunch
Bike Parking : Yes
Good for Kids : Yes
Good for Groups : Yes
Attire : Casual
Noise Level : Quiet
Alcohol : No
Outdoor Seating : No
Has TV : No
Waiter Service : No
Caters : Yes
WE SERVE THE FOLLOWING STATES
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lauren m.
Ok. Let me preface this by saying I've ordered and had food deliver from this location to my same address over 5 times with no issues. Today, I am pretty much bed ridden with a nasty cold and a sprained ankle plus I am pregnant. I called to place and order gave them my card and everything was fine. After waiting 30 minutes for my sandwich I got a call saying , "I am sorry to inform you that you are outside our delivery radius." Let's be real. I understand that your policy might have changed since the last time I ordered from you two weeks ago, but you couldn't tell me that when I called to place the order? It was just unprofessional and terrible customer service. Won't be visiting this location ever again.
(1)Sarah A.
I stopped in here exactly once and it's the last time. I do not understand why Jimmy John's only offers provolone cheese. I do not like provolone cheese that much. So lame... get some swiss up in here already! The employees seemed to completely hate their jobs. Like being at that place was sucking the life out of them. This is a trend I've noticed at the other Jimmy John's I've been to (and only because my boyfriend is paying). The portion of roast beef I got had a weird green iridescence on it. I know it's supposedly "normal" for deli meats, but I think it's disgusting. What was even worse were the gelatinous sections in the meat. Not fat, but a clear jelly-like substance, which was next to some incredibly tough and chewy parts of meat that I had to spit out. Totally disgusting. Was it even real beef? Never again, Jersey Mike's has a far superior product. Another thing to note, I live less than two miles away from this location yet it's too far for their delivery service. I joke with my boyfriend that you have to be somewhere in the Costco parking lot area to take advantage of their delivery.
(1)Jeff E.
Looking at the reviews, I know what the problem is here. Yeah, not coming back. Been to many JJ's and this is the worst I go to . Will spend my dollars somewhere else. I showed up when the MGR, (a really personality dead individual) was counting out the drawer. He told me I had to wait. But the Sandwich maker said, what are you having, I will get it going. (5 stars with this guy) He made my sandwich and wrapped it up. As He put the tape on it I asked him to cut it in half. He started to unwrap and I said, no worries, just cut through the paper and rewwrap it. No big deal from me. As soon as he cut through the paper, the manager, who had 3 people waiting in line, stops helping his customers, turns, points, and yells, dont ever do that again. I was stunned he would yell like that, and the Sandwich maker says, what? The MGR yells again, and louder, dont ever cut through the paper again, if paper gets in the sandwich, then we have to remake it. Now I started to tell him that I I asked for that to be done, but this brain dead individual would have nothing of it. He is one of those domineering managers who is my way or the highway. I told the SM guy that I was sorry, and he says, I have to go through this all the time. I have owned businesses and run businesses and there is a time and a place to talk to your employees. Never is it to stop what you are doing and yell at someone in front of the whole store. I will eat next door, or down the street, but not here again. Lots of 1 stars on this restaurant, I would lay doughnuts to dollars that they started about the time this guy was hired. Find another job buddy, you are not a manager and do not need to be the face of a customer service based company.
(1)Jaleebi S.
The staff had no problem serving us a few minutes after closing - Definitely fast and i love the ultimate porker.. a great option when heading back to cave creek after a hockey game!
(5)Beth S.
Worst customer service I've ever experienced. As an elementary school secretary, when I was called by this location's management and offered lunch for our hardworking teachers and staff, I gladly accepted. Nice, right? Our teachers only have a limited time for lunch, and take it when their grade levels go to lunch, so timeliness was important. Ten minutes after they said they'd be here, I called to make sure they were on the way. The manager answered and said, "Oh, I meant to call you. We got a $300 catering order, so we won't be able to bring you lunch today. How about Monday?" I explained that we didn't have school Monday, but Tuesday would work well. Now, many teachers didn't bring their lunches that day, and the ones who already had their grade levels in the cafeteria didn't have any time to run out and get something, so they ate what they could from the vending machine. Tuesday rolls around, and the same thing happens! I called to make sure they were on the way, and the person that answered the phone didn't know anything about it! She said her manager never told her about it! Okay, mistake once, maybe. Mistake twice, pretty bad, but then the manager never even called back to apologize. These are teachers, educating your children, underpaid as it is, and this is the second time! I called corporate, and they said someone would get back to me. Not until two days later, when we had multiple people calling in threatening to take it to the media, did the manager of this store call and say he was sorry. Good customer service would've been calling back the day of the second mishap asking what he could do to make it right. Nope. Someone from corporate basically told him his job was at stake, and he better do something. So, two people from corporate brought us lunch (6 days after the first mishap) from this location. THIS IS HOW NOT TO RUN A BUSINESS.
(1)Jill H.
Love that this place is so close to me. The ingredients are fairly limited and they aren't the most amazing subs ever, but it definitely gets the job done for lunch! The prices are pretty reasonable as well. They charge extra for cheese and other items, but when I'm feeling cheap, I just load up on extra veggies (a.k.a. the "freebies")! =)
(3)Jon P.
Most mediocre sub I've ever eaten. Limited options for toppings. Much prefer subway where you can ask for whatever topping you like as you go through the line. I went back with my sandwich to ask if they had salt and pepper. "No, sorry." I honestly thought she was kidding. Won't be back. How this got to be a major chain is beyond me.
(1)Chris H.
apparently my last review was removed. good sandwiches however they only deliver about half a mile when there is a huge subdivsion about a mile from them if they would deliver more than 1/2 mile woulda given them a better review
(3)Joey N.
New employees not making a simple sandwich correctly..and poor management or a situation,if you can call it managemet,he even hung up on me when I called him out on using new employees as an excuse. Way too overpriced for the horrible service you get from here,I wander if their corporate office realizes how watered down their appeal is getting.
(1)Lisa F.
I am visited this Jimmy Johns almost every weekend. Last weekend I noticed that they had a new worker there wrapping sandwiches. I also noticed that she was chewing something. Again today when I was in there this same woman took my order and then moved to wrapping sandwiches she had stuffed something in her mouth along the sandwich line, I am suspecting that it is the bread that they rip out of the middle of the sandwich, because her cheek was way puffed out and again she was chewing. By the time she got the sandwiches wrapped, she had swallowed all that was in her mouth. I know it was the same woman because she has star tattoos all over her arms. I know it is a health code violation to be eating while you are preparing food. So what is up with this lady??
(1)Kyle L.
Who delivers but won't deliver within 2 miles because it is too far north. Terrible business!
(1)Rebecca A.
Fast and always delicious. We were so pleased when a location opened near us because of hectic schedules we can get a healthy fast meal.
(5)Robbie G.
It never ceases to amaze me how fast the people are here. It literally takes me longer to wait in line at the traffic signal turn lane then it does to park, get inside, get my sandwich, pay, and get out. I've been here several times after work and the people are always really friendly. The store is very clean and well kept. I normally prefer hot subs, but I'll make an exception for this Jimmy Johns location. These guys (and gals) are amazing!
(5)Wendy S.
Always fast and fresh. While not the best sub I've ever had, they are pretty good. I penalized them one star for the service. The people they get to work the register need to exhibit just a smidge of human emotion. You feel like you're being served by zombies. Smile, say hello, be a LITTLE engaging instead of looking at me like I just beat up a bunch of puppies.
(4)Michael B.
I eat at several Jimmy Johns all over the valley and generally like the sub sandwiches. Stopped in this Jimmy Johns a few weeks ago and the guy behind the counter was just rude so I just turned around and walked out.
(1)Adam W.
Freaky fast, more like sarcastically slow! It took an hour, yes, an hour to have ONE sandwich delivered! This location needs to get their act together.
(1)Ryan C.
Sandwiches are ok for the price you pay they could be better. Customer service isn't the greatest either.
(3)Edgar M.
Seems to be always overwhelmed with orders and workers scrambling frantically. My sub always comes out good so that's what keeps me coming back. You would think making a sub with everything infront of you would be "freaky fast" but not at all.
(2)Trent F.
I stopped here at 9:00 on a Saturday night. Walked in and was instantly told "there system was down" and it was cash only. So I had to walk next door to Chase to get cash and went back to Jimmy Johns. I ordered the standard #14 with NO mayo and a slim 4 and chips. My total was $12 something so I gave them $15.00 and told them to keep the change. When I got home 20 minutes later the slim 4 was correct, but they gave me a #7 WITH mayo. This location is a joke and I won't be returning. Next time I need food around this area I'll just go to McDonald's across the street.
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