Today was my first time there. I don't know if it cause I'm a fat ass or the food is just so good, but I wanna come back for dinner!! I ordered food for 3 people. I got the #43 Chipotle Cheese Steak...I can't even tell you all of the emotions my taste buds felt eating this sandwich.It came with a sauce that was neither spicy nor bland, filled with grilled onions that kept everyone away from me at the office the rest of the day. I had regular size on white with chips & a cookie (which I wish was a little bigger but I'm not complaining too much). The description on the menu was to the "t"...you gotta try one :) I'll see you guys later.
(5)
Kyle B.
I have been to this location twice and walked out cause no one would help me. I waited for 10 minutes no one helped me or even asked. I was trying to buy 6 subs I guess they don't need my business. Very poor management at this location. The one on hell and Tatum and Arrowhead Mall they actually care about the customers and the service. I wouldn't be surprised if this location doesn't make it. It's a shame cause the image of the company is positive except this location.
(1)
Kimberly M.
This is the Jersey MIke's by my house. I go three frequently. At least 2-3 times a wee. I get the #18 /Mikes way. The staff there is friendly and efficient. I've not had a bad experience yet. I also enjoy the extra perks like getting the e-mails with coupons/deals in them and additionally getting points towards a reward.
(5)
Jill H.
I guess if you're a vegetarian or vegan, this isn't the place for you. Prior to becoming a vegan, I used to love Jersey Mike's. With the meat piled high, plenty of cheese, and all the other goodies that accompanied it. The last experience here was enough to drive me away for good, even after being a regular for quite some time now and spending tons of money here. I think I'm actually at one more sub before a free one.. Too bad that'll never happen now. When I'm PAYING for the meat and cheese on a sub WITHOUT EITHER (as for some reason their veggie sandwich costs just as much as one with meat which I find baffling in the first place) , I expect the vegetables to be piled so high to the ceiling that it's difficult for the sandwich maker to wrap the paper around it.... Before I even said anything, the guy that was making my sandwich told me he was going to put extra everything since there was NO MEAT OR CHEESE going on it. So I thought to myself, "Awesome, this dude has common sense." ...yeah not so much. He didn't put extra anything. And not only that, but he actually SKIMPED on every ingredient! When I was paying as the cashier was rushing me to check out while I was trying to tell the sandwich maker what to put on it, I noticed he was barely placing any veggies at ALL. He was making one straight line down the center of the sub with each item (pickles, banana peppers, etc.) Confused by this, I asked him if he could add more as he was putting peppers on it, so he says yes and then literally grabs like two more little, tiny pieces and places them on top... SERIOUSLY??? Do you know how much lettuce, tomatoes, and peppers cost?! Next to NOTHING. So at this point, I'm honestly paying $13 for a loaf of BREAD...... If I would have known that was the case, I would have gotten everything at Sprouts next door and made my own sandwich for a quarter of the cost. It was so bad, I actually had to add my own ingredients when I got home!!!! After spending THAT much money on a sorry excuse for a sub sandwich. Soooooooooooooooooooo disappointing. Never again.
(1)
Sandra R.
I love taking my friends here for a good time. Music is great food is great staff is great. Highly recommended 5 stars
(5)
Kristan D.
First off, service is always awesome when I'm here. They slice the deli meat and cheese to order, more brownie points from me. Store is nicely kept, lobby is always clean. Food line is nice and tidy which is a major pet peeve of mine. 5 stars all the way!
(5)
Nicole N.
My husband and I love Jersey Mikes regardless but I just experienced the best customer service I could ever get from a fast casual chain EVER!!!!! The manager and staff went above and beyond for my husband. WE WILL ALWAYS RETURN HAPPY CUSTOMERS britt and brent from fletchers
(5)
Matt B.
I have been here twice since it just opened. The first time I had the Original Italian, which has provolone,ham,proscuittini,cappacuolo,salami, and pepperoni. You can add the veggies and topping that you like. This sandwich was pretty good, but it didn't impress me that much. The second time I went I got the Big Kahuna Cheesesteak which has steak, grilled onions, peppers, mushrooms, jalapeños, and extra cheese. Now this what was quite tasty. It is one that I will definitely go back for. Overall this place is pretty good and is definitely a nice break from places like Subway.
(4)
Maci K.
I only recently discovered the deliciousness that is Jersey Mike's (which has now ruined me forever to the garbage that is Subway) but I'd only been to the location in Ahwatukee by where I work. When I drove past this place with a friend after leaving the gym a different way than usual I actually turned us back around to get something to eat. The menu, sandwiches, atmosphere all of that is pretty much going to be the same at whichever location you go to but I will say that the staff that was working the day we went in was great. They were joking around with us and making actual conversation while we went through ordering and waiting in line. My friend can be a little particular about how she orders and wants things which can sometimes annoy people at some places but these guys graciously did everything she asked without putting up a fuss. Definitely a great experience.
(4)
Barnabas L.
I don't really rate chains that high unless they do something amazing and unexpected. It's jersey mike's. Decent sandwiches, not a big selection, a bit pricey.
(2)
Kris S.
Love coming here! Great club sandwich, and the coupon deals they send in the mail for buy 2 meals for 14.99 can't be beat!
(5)
Maggie M.
They freshly slice your meat and cheese right in front of you like in a deli so it's really fresh unlike subway which has preservatives on each side of the meat. They also roast their beef in store and cook fresh bacon on the skillet! Best sub place
(4)
Kelsey P.
I guess the sandwich itself was good quality but the empoyees working were rude. I'm in customer service so I know how to give it and what I expect is good service. If you can't give good, friendly, efficient service then don't have a service job! The food can be good but if employees aren't good I will not return! (12/24/14 3:30 pm)
(1)
Sean K.
I got turned on to Jersey Mike's subs on a business trip, so I was pleasantly surprised to see one close to me in Phoenix. I love the sandwiches they make and love that I can see them slice the meat and cheese in front of me. But what makes this store great is the staff. They are always friendly, they remember how I like my sub made and they seem to truly like their jobs. I was in the store once when they were training new employees and I was impressed on how much they stressed cleanliness, personal appearance and customer service.
(5)
David D.
It's good, but didn't really blow me away. Steakenburger's Philly Cheesesteak tastes far superior and also a better value at 7.50.
(3)
Amelia S.
Don't get me wrong the sandwiches are dang good my personal favorite of the chains in this area (and they are all covered within a 5 mile radius) but the service here has been kinda kooky. Always very nice but everytime I've been it's taken a pretty long while to get a sub. Like 15 to 20 minutes for one sandwich.
(3)
Jordan R.
Great food, good service.
(4)
Chelsea B.
When someone orders a veggie sub you may want to consider that they don't want meat. Placing my formerly vegetarian sub directly in between two roast beef subs, in total contact with meat on both sides is disgusting and rude. Which is why I walked out. Jersey mikes has been permanently ruined in my mind.
(1)
Ian S.
I'm usually impressed with the service at Jersey Mikes, however this is my first time visiting during the busy lunch hour. I don't know if it's standard for only one employee to work at a time while the other 3 watch but it took me 20 minutes to get my sub. To top it off when one of the professional sandwich artists gave my sub to the person in front of me they were very rude about making me another one and I had to twice remind him that I was still waiting for my sandwich to be remade. Worst experience ever.
(2)
Ohio Girl U.
Great sandwiches and awesome staff! Very friendly and fast service, even at the lunch time rush.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : No Drive-Thru : No Caters : Yes
Samantha L.
Today was my first time there. I don't know if it cause I'm a fat ass or the food is just so good, but I wanna come back for dinner!! I ordered food for 3 people. I got the #43 Chipotle Cheese Steak...I can't even tell you all of the emotions my taste buds felt eating this sandwich.It came with a sauce that was neither spicy nor bland, filled with grilled onions that kept everyone away from me at the office the rest of the day. I had regular size on white with chips & a cookie (which I wish was a little bigger but I'm not complaining too much). The description on the menu was to the "t"...you gotta try one :) I'll see you guys later.
(5)Kyle B.
I have been to this location twice and walked out cause no one would help me. I waited for 10 minutes no one helped me or even asked. I was trying to buy 6 subs I guess they don't need my business. Very poor management at this location. The one on hell and Tatum and Arrowhead Mall they actually care about the customers and the service. I wouldn't be surprised if this location doesn't make it. It's a shame cause the image of the company is positive except this location.
(1)Kimberly M.
This is the Jersey MIke's by my house. I go three frequently. At least 2-3 times a wee. I get the #18 /Mikes way. The staff there is friendly and efficient. I've not had a bad experience yet. I also enjoy the extra perks like getting the e-mails with coupons/deals in them and additionally getting points towards a reward.
(5)Jill H.
I guess if you're a vegetarian or vegan, this isn't the place for you. Prior to becoming a vegan, I used to love Jersey Mike's. With the meat piled high, plenty of cheese, and all the other goodies that accompanied it. The last experience here was enough to drive me away for good, even after being a regular for quite some time now and spending tons of money here. I think I'm actually at one more sub before a free one.. Too bad that'll never happen now. When I'm PAYING for the meat and cheese on a sub WITHOUT EITHER (as for some reason their veggie sandwich costs just as much as one with meat which I find baffling in the first place) , I expect the vegetables to be piled so high to the ceiling that it's difficult for the sandwich maker to wrap the paper around it.... Before I even said anything, the guy that was making my sandwich told me he was going to put extra everything since there was NO MEAT OR CHEESE going on it. So I thought to myself, "Awesome, this dude has common sense." ...yeah not so much. He didn't put extra anything. And not only that, but he actually SKIMPED on every ingredient! When I was paying as the cashier was rushing me to check out while I was trying to tell the sandwich maker what to put on it, I noticed he was barely placing any veggies at ALL. He was making one straight line down the center of the sub with each item (pickles, banana peppers, etc.) Confused by this, I asked him if he could add more as he was putting peppers on it, so he says yes and then literally grabs like two more little, tiny pieces and places them on top... SERIOUSLY??? Do you know how much lettuce, tomatoes, and peppers cost?! Next to NOTHING. So at this point, I'm honestly paying $13 for a loaf of BREAD...... If I would have known that was the case, I would have gotten everything at Sprouts next door and made my own sandwich for a quarter of the cost. It was so bad, I actually had to add my own ingredients when I got home!!!! After spending THAT much money on a sorry excuse for a sub sandwich. Soooooooooooooooooooo disappointing. Never again.
(1)Sandra R.
I love taking my friends here for a good time. Music is great food is great staff is great. Highly recommended 5 stars
(5)Kristan D.
First off, service is always awesome when I'm here. They slice the deli meat and cheese to order, more brownie points from me. Store is nicely kept, lobby is always clean. Food line is nice and tidy which is a major pet peeve of mine. 5 stars all the way!
(5)Nicole N.
My husband and I love Jersey Mikes regardless but I just experienced the best customer service I could ever get from a fast casual chain EVER!!!!! The manager and staff went above and beyond for my husband. WE WILL ALWAYS RETURN HAPPY CUSTOMERS britt and brent from fletchers
(5)Matt B.
I have been here twice since it just opened. The first time I had the Original Italian, which has provolone,ham,proscuittini,cappacuolo,salami, and pepperoni. You can add the veggies and topping that you like. This sandwich was pretty good, but it didn't impress me that much. The second time I went I got the Big Kahuna Cheesesteak which has steak, grilled onions, peppers, mushrooms, jalapeños, and extra cheese. Now this what was quite tasty. It is one that I will definitely go back for. Overall this place is pretty good and is definitely a nice break from places like Subway.
(4)Maci K.
I only recently discovered the deliciousness that is Jersey Mike's (which has now ruined me forever to the garbage that is Subway) but I'd only been to the location in Ahwatukee by where I work. When I drove past this place with a friend after leaving the gym a different way than usual I actually turned us back around to get something to eat. The menu, sandwiches, atmosphere all of that is pretty much going to be the same at whichever location you go to but I will say that the staff that was working the day we went in was great. They were joking around with us and making actual conversation while we went through ordering and waiting in line. My friend can be a little particular about how she orders and wants things which can sometimes annoy people at some places but these guys graciously did everything she asked without putting up a fuss. Definitely a great experience.
(4)Barnabas L.
I don't really rate chains that high unless they do something amazing and unexpected. It's jersey mike's. Decent sandwiches, not a big selection, a bit pricey.
(2)Kris S.
Love coming here! Great club sandwich, and the coupon deals they send in the mail for buy 2 meals for 14.99 can't be beat!
(5)Maggie M.
They freshly slice your meat and cheese right in front of you like in a deli so it's really fresh unlike subway which has preservatives on each side of the meat. They also roast their beef in store and cook fresh bacon on the skillet! Best sub place
(4)Kelsey P.
I guess the sandwich itself was good quality but the empoyees working were rude. I'm in customer service so I know how to give it and what I expect is good service. If you can't give good, friendly, efficient service then don't have a service job! The food can be good but if employees aren't good I will not return! (12/24/14 3:30 pm)
(1)Sean K.
I got turned on to Jersey Mike's subs on a business trip, so I was pleasantly surprised to see one close to me in Phoenix. I love the sandwiches they make and love that I can see them slice the meat and cheese in front of me. But what makes this store great is the staff. They are always friendly, they remember how I like my sub made and they seem to truly like their jobs. I was in the store once when they were training new employees and I was impressed on how much they stressed cleanliness, personal appearance and customer service.
(5)David D.
It's good, but didn't really blow me away. Steakenburger's Philly Cheesesteak tastes far superior and also a better value at 7.50.
(3)Amelia S.
Don't get me wrong the sandwiches are dang good my personal favorite of the chains in this area (and they are all covered within a 5 mile radius) but the service here has been kinda kooky. Always very nice but everytime I've been it's taken a pretty long while to get a sub. Like 15 to 20 minutes for one sandwich.
(3)Jordan R.
Great food, good service.
(4)Chelsea B.
When someone orders a veggie sub you may want to consider that they don't want meat. Placing my formerly vegetarian sub directly in between two roast beef subs, in total contact with meat on both sides is disgusting and rude. Which is why I walked out. Jersey mikes has been permanently ruined in my mind.
(1)Ian S.
I'm usually impressed with the service at Jersey Mikes, however this is my first time visiting during the busy lunch hour. I don't know if it's standard for only one employee to work at a time while the other 3 watch but it took me 20 minutes to get my sub. To top it off when one of the professional sandwich artists gave my sub to the person in front of me they were very rude about making me another one and I had to twice remind him that I was still waiting for my sandwich to be remade. Worst experience ever.
(2)Ohio Girl U.
Great sandwiches and awesome staff! Very friendly and fast service, even at the lunch time rush.
(5)