I've only been to America's taco shop out in Tempe. That place is legit, though it has been a little bit since I've been out there. When I went in to the Camelback location they were out of the al pastor and the Americas corn. WTH?!? They have like three items they serve. THREE (It used to be just 2-the carne asada and al pastor meats) How do you run out of one of the MAIN things you serve on a Saturday night? Definitely Poor management. I won't be back. And on a side note-I did leave after finding that out. I went to their seventh Street location and they were also out of corn. The quality was also definitely lacking. Whats going on ATS?? You used to be one of my go-to's where I knew I would get some solid grub. I'm going to seriously have to rethink going back again bc its simply not worth paying 2.75 for a tiny taco thats luke warm and didnt even have all the fixings on the Al Pastor taco (missing the pineapple). I think now that ATS has become a chain, the quality and portions have taken a sharp nose dive.
(1)
Lela F.
Giving them one more star because I tasted the 7th Street location and actually liked the food at this location better (less bland). Additionally, they have a patio in the front I didn't see the first time, which is nice when traffic isn't too bad. Service the last time I was here was also very friendly.
(3)
Melinda C.
Nothing like the original americas. They franchised, and it shows. Pretty much sucks now. Poor customer Service. Small portions high prices especially for the chips and salsa. The amount of salsa they give you is a complete joke. I'm just going to stick with chipotle
(2)
Scott W.
We were there for our monthly Smunch. Only about half the folks who said they were coming showed up. Their bad. Somehow the restaurant had started following Smunch on Twitter so they knew we were coming. They didn't know all the adults there were also Yelpers. I think the front of the house was over staffed for anything less than a full house, which it never came close to. Never having been to another America's location I had nothing to compare it too. Two of our party are regulars at the 7th St and 7th Ave locations. All of us liked the food and the service. Fast casual is not a place I would normally tip but the service throughout was good enough all of us tipped on the way out. I had the taco trio and a Cochata. Very good stuff. If you go in and start moving tables around for a group they will actually bring out larger chip bowls and a large serving of each of the 3 dips for the table to share rather than the small serving with one salsa that normally comes with an entree. I am pretty sure we decided in order that the guacamole, then the spicier salsa then the mild salsa. In fact the mild hardly got touched. So maybe it is only a 3-1/2 but it was so much better than the previous reviews had led us to believe that I rounded up instead of down this time.
(4)
Haneen O.
Love the location on 7th st. I passed by it after 5pm and saw that it was closed so I went to this one instead. Ordered an XL bean and cheese burrito America's way! So good. Don't know why this spot only has a 2 star review.
(4)
Nicki O.
I am done with this location. My carne asada burrito had a long black hair in it. Gross. So gross. Stick to the other locations when you need your burrito fix!
(1)
Karla M.
I'll have to add to this review as I go. walking in: clean lots of space nice menu reading breakfast menu: No Breakfast Tacos *sad face ensues* "Whatchu talkin' 'bout Willis?" I disappointingly order breakfast burritos for my traveling krew. to be continued....once My 4-Traveling Duckies have a chance to eat. well the burritos were actually decent burritos. although I still can't believe that there was no creativity towards the brilliance of serving breakfast tacos ... in a taco shop..I might be back to visit if I'm in Phoenix again :)
(3)
Lali j.
So horribly disappointing, as per usual. Ordered 2 regular size bean and cheese burritos, a large order of chips and guac. and a Dasani water. This came to $17! A ridiculous price point for fast food Mex, but what made it worse is that the tortillas smelled like plastic. Our finger tips literally stunk like some weird chemical that was laced into the tortillas. The beans and cheese were tasteless. Which was just as well, because after I discovered the plastic smell was coming from my tortilla, I couldn't even finish. They only gave us 1 tiny salsa for 2 burritos. F'ing weird. Lastly, the chips were inedibly stale. I would have taken everything back and demanded my money, but it was take-out, and we were too far away when we discovered everything mentioned above. Hoping for a decent order at the counter place to open in it's place. A girl can dream. Until that happens, I'll just have to drive a little further to La Santisima.
(1)
Kyle S.
I've stopped by two different locations now. One off 7th st which is in an old run down house. And his location which looks like a commercial cookie cutter version. So far I've only had the large breakfast burrito with carne Assad. Not sure why this location only has 2 stars but I've enjoyed the burrito with scratch tortillas and salsa. There has to be a reason. The burrito is pretty dang good and came out in less than 4min. I don't know about the other items yet but I'll def give them a shot soon. Maybe it's the name? Lol
(4)
Ceaz D.
I'm giving this place two stars because food is ok not all that for 15$ I didn't even get full! Not coming here again. Ta carbon has way better quality tacos and Mexican dishes.
(2)
Michael J.
Order chips and salsa. You won't regret it. I prefer the mild it's my absolute favorite! I love the carne asada but the chicken is SO DARNED GOOD! I do miss the old school location off 7th ave but the taste is what counts!
(5)
Michael F.
I used to love the old Mexican franchise that used to occupy this place, but not this one. I ordered a sad little vegetarian burrito, but unfortunately they did not include tomatoes, avocado or lettuce. They charged me extra, but failed to include the ingredients. I could have gone to Taco Bell and ordered a 99 cent bean and cheese burrito, and could have gotten the same one. This taco shop also does not have a salsa bar. Instead they give you a tiny little container and you have to ask if you want extra. TNT !!! ( Tragic and True)
(3)
Ryan S.
I love the food, but across the street I can buy just as tasty food at chipotle and for the same amount of money but I get MORE FOOD! What makes this place so much more money?
(2)
Stefanie F.
I really love this spot. It's one of my go-to places for lunch on the weekends. The El Pastor (pork) burrito is fantastic. I've always had great service here and the quality and freshness of the food is terrific. At times, when they are busy, the service can be a little on the slower side every now and then but overall I like this place a lot.
(4)
C H.
Honestly I didn't want to eat at the corporate version of the original Americas taco but it was just convenience at the time. I went in there expecting the worst and already have it one less star for it looking like the typical chain. To my surprise my breakfast I burrito used the same recipe as the original on 7th ave. the horchata... Not so much but I can't complain overall. I still will choose the 7th ave over all of them.
(4)
Andrew K.
This place is just awful. I have eaten at this location twice. After my first terrible experience a year ago, I decided to give it another try because a co-worker really enjoys the carne asada burrito at a different location. If you like a big mouthful of cold flour tortilla then this is your place. Chips are an extra charge, and are both stale and cold. Salsa is doled out from behind the counter in a small plastic cup, and is insufficient for the chips plus it's extremely bland. The burrito, which is otherwise flavorless and cold, comes with an additional small quantity of bland salsa. I was going to say it's like taco bell except 3X as expensive, but comparing it would be an insult to taco bell. Burrito, small chips, and small drink was 13 bucks. They try to hit you up for a "tip" if you use a credit card at the register. The cashier was sure to point out the line for it. I declined, mostly becaue I had waited for at least 5 mins for them to take my order while the workers screwed around. Lots of dirty tables. What the hell, how does this place stay in business? Do yourself a favor and find a Rubio's instead.
(1)
David M.
I have only been here once. The service was very pleasent and the food was delivered fast. There were only a few customers which can make for long waits sometimes. I particularly liked the vegetarian quesadilla. Making it with Jack cheese and fried onions. Very different and quite tasty.
(3)
Brittanie M.
I'd been to the other location farther downtown and had been into this building when it was still Rubio's, so I thought I'd pop in and see the differences. While the cashier was super nice and attentive, the food was way overpriced and they seemed to be out of a lot of menu items even though it was early evening on a work day. It's basically still a Rubio's with a different name and didn't seem as homey or "local" as the other location on 7th Ave. Wasn't impressed and won't be back.
(2)
Julie O.
I work in the area and often have to order lunch for a small group of employees. I used to come here when it was a Baja Fresh and really appreciated their great service and liked their food. I decided to try ATS since I hadn't been yet since they opened. I attempted to place an order online through their website. Selected the store location and went through the process of placing my order. Right before I was to pay, it showed a screen that says something to the effect that after I pay, the order will be sent to the location on Via de Ventura in Scottsdale. So I cancelled the order and drove to the store instead. When I arrived, there were about 5 people who were dining, one woman behind the counter, the manager and a district manager. The woman didn't greet me but said, "Can I take your order?" Before I placed my order, I shared with her that I had tried to place the order online and the manager overhead. He thanked me for letting him know and said that his DM was there and he would let him know. Apparently, it has been an issue because he said someone else also complained about this. I went ahead and placed the order with the woman, who didn't seem all that thrilled that I was placing an order. In the middle of me giving her the items, she stops and helps the DM find an order that was for another customer! Then she comes back to me and says "ok, what else". After I placed my food order, the manager tells the DM that another customer (me) had trouble with the online system and that I was here (pointing in my direction) if he wanted to talk to me. The DM looked past me at the other diners and proceeded to place a phone call to someone to tell them that the online system wasn't working. He hung up the phone and then about 5 min later goes to another table to ask them if they were the ones who tried to place the online order. They said no and I spoke up and said that I was. I told him what had happened and he called the person on the phone back and told them specifically that it gave the Via de Ventura address. He didn't thank me nor offer me a free drink or anything. I think his manager was more helpful in hearing the feedback than he was. About the food, I can't speak for the others who ordered the following (carne asada burrito, chicken tacos, chicken quesadilla, carne asada vampire) but I ordered a single chicken taco. When I returned to the office which is less than a mile away, and opened the taco, the entire thing was cold. I didn't know if this was normal but gauging from the other yelp reviews, I take it, that it's not supposed to be cold! The guac was tasty = one star. I give it one star for having a coke freestyle machine but there are other restaurants in the area that have it and have MUCH better service! Based on the poor customer service as a first time visitor, I might try this place one more time but am not in any rush to do so. Definatley disappointed!
(2)
nicholas u.
Went here for the first time today.. I ordered the taco combination plate ($7.19). It is only a combo in that there are three different types of tacos (carne asada, chicken, and pastor (Pork). It did not come with any side or drink.. So I ordered a side of beans ($1.69) and a soft drink. The tacos came out on the little 4 inch corn tortillas, and each taco MIGHT have had an ounce and a half of meat in them. The beans came in a small little plastic souffle cup, maybe 3 ounces at most. They were bland pureed beans, with a pinch of cheese melted on top. For my 3 tacos, spoonful of beans and a drink, I paid over $11.00. Definitely NOT worth the price. Next time I will go to Chipotle, or the Stand on Indian School. At the Stand, the tacos are about $2.50 each, but they come packed with meat and toppings.
(2)
Arana W.
As the other reviewers have stated - this is NOT the same as the 7th St or 7th Ave location. First time in was the taco trio (al Pastor, carne asada, pollo asado) , elote (America's corn) and a large cochata (iced coffee mixed with horchata.) The cochata was brilliant! My new favorite non alcoholic beverage. And the service was friendly. Those are the two stars. The tacos were dull and bland. The corn was just plain sad. So many GOOD elote options in this town. So many decent elote options. So bummed this was mediocre at best. Second visit was the same taco trio and large cochata. The pork and beef were a little better this time, the chicken was still super lame. The salsa is decent at best. At least the cochata still hit the spot. That said...there are so many good taquerias in the area. Where tacos of a similar size and better quality cost notably less. I don't see any reason to make it back to this sad little America's franchise.
(2)
Natasha S.
This was my favorite spot for almost a year. We always take to go. Order the same thing every time. 2 Tortas with extra carney and Americas way. Today they mess my order up and give us pork. We are Jewish and do not eat kosher but we don't eat nothing that have pork or lard. We did take couple of bites to find out that it was taste funny. Very disappointed. Try calling, they phone is off.
(1)
Desiree M.
Very disappointed! My carne asada burrito was cold, the meat dry and tough and slightly crunchy! Only ate it because I was starving and out shopping and needed some fuel. Please don't waste your money here, it is not worth it.
(1)
Micah B.
I've heard a lot of great things about America's Taco Shop so I dropped in while my vehicle was being serviced nearby. Reading over other reviews it appears this location does not live up to the standards that people expect from America's Taco Shop. I cannot attest as I've never been to other locations. Oddly enough my complaint is not the good but the price. I ordered the 3 taco combo and a drink. With a drink it came in at just under $12. When my order arrived I was shocked, for the price, to see that it was literally just 3 tacos. No sides. I did enjoy the tacos but it was of no real value. I can go to a hole-in-the-wall further south down 16th St and get great food, and more of it, for half the price.
(2)
Vladimir V.
Guess I should have read the reviews before coming to this overly priced, tiny portion place.. The vampiro as they call it was 4.50 and was about 3 1/2 inches in diameter tostada, barely anything on it and not so good tasting either. What a freakin rip off. STAY FAR AWAY FROM THIS PLACE... unless you enjoy throwing your money away.. Negative 5 stars...
(1)
Anita L.
Went here for a last minute dinner with my husband and son. I was surpised at how similar it looked to the old baja fresh. I was expecting more of the original decor from the other locations. I ordered the grilled chicken vampiro. I wasn't sure how big it was so i asked the cashier if I should order 1 or 2. She said a lot of people just order 1 but if you're really hungry order 2. I was very hungry so I got that and a carne asada taco. At about $3.50 each I was shocked at how small they were and even more shocked that the cashier actually said one could fill me up! They were both good but not worth the price. My husband got the carne asada burrito which he thought was good and a better portion for the price. Over all the place seems like a more expensive knock off of baja fresh. Plus all the table were dirty.
(2)
James G.
I usually love America's Taco Shop but this location is terrible. My $8 burrito was the size of a taquito and taste bland. It taste like nothing. Usually the Carne Asada burrito is huge and incredibly flavorful. So disappointed since I live right next to it. Stay away. Go to the other locations, they are actually great.
(1)
JM F.
First time to an America's Taco. I wasn't impressed. I will say the Horchata was delicious. The service was okay, the cashier was knowledgeable but they were out of Pastor so I got two Carne Asada tacos in the trio. I was told the Carne Asada is usually really good, but it was a little dry and over cooked. Maybe it was just this location. I might try another location because I love Tacos!
(2)
Alfie N.
Nothing special here. Average tacos and below average service. If you are drunk and hungry this place might suite you.
(2)
Josh B.
I ordered the chicken quesadilla because the picture on the menu looks delicious. What I got was a tortilla filled with green chiles and lettuce and a couple little bitty pieces of chicken. I thought they had made a mistake, so I brought it up to the manager, and told him about the problem. Even with this picture of a chicken quesadilla overflowing with chicken, he told me that my quesadilla was normal and he did not offer to remake the meal. That's just bad customer service so I asked for a refund. I live and work down the street from there but I'll never go back.
(1)
Kensington W.
I was excited to see this spot open up. It's much closer to my house than the 7th Ave and St locations. I would always go to the 7th ave location and the food is great. This location has issues that will hopefully improve with time. I've been twice 1st visit - I ordered 2 al Pastor tacos, one carne asada taco, and chips and guac. They forgot the pineapple on the al pastor tacos and the carne asada was grey and chewy (inedible). 2nd visit - Skipped the carne asada all together, and got two al pastor tacos and chips and guac. Pineapple made it into the tacos this time. But, the chips were stale and chewy. Not sure if I will make it back to this location.
(2)
Annie L.
I would go to many fast food chains with happy hour and had no issues with paying happy hour prices for takeout. Unfortunately, not at America's Taco Shop on 16th and Camelback. For two carne asada tacos and one order of chips and salsa-$8.09. My first time here in the city coming from another state, and for that price, I thought a burrito was a better deal. I had to change my order right away. The guy taking my order was not happy that he had to "delete everything" and a bad attitude went with the deleted order; talk about terrible service and understanding from someone who can speak good english. I would understand if the place was busy but it was empty. I had to leave that place QUICK! Never felt that uncomfortable being in a fast food restaurant and I would certainly not want to try the food after that experience. I can take my money elsewhere! After reading the reviews on yelp, so happy I didn't try it and went with a healthier option. And the guy who stood at the cashier happily shouted as I walked out the door, "Thanks Annie!" How condescending can he be, and its not good for customer service. He really sucks. Never coming back. Stay far away from this place.
(1)
Stephanie E.
I am a proponent of : If you do not have something nice to say - Say nothing at all. However - This boat is sinking and someone SOMEONE (an Owner preferably) .. America please read my review!! It is a cry for help. Please fix this place. I REALLY want this to work out but - they NEVER have things gone well since they opened. Cold tacos - wrong orders - too long --- awkward service. I KNOW you can do better... because you are! The original location rocks. Is this some ploy to increase business at your original? OR has this been franchised out and the franchisee used to be in some other industry and thought one day "Im going to own a restaurant!" ... Whatever the origin of the problem. Just fix it. So that I dont have to pass this restaurant and drive to the 7th street location for a hot taco. Here is a to do list: Staff needs to smile. Staff needs training on how to answer the phone - guide the conversation and not sound surprised you'd like to make an order for pick up. Sense of urgency. Hot food Hot - Cold food Cold. If the taco tortilla looks pasty white still - just let it cook a little longer - .... HOT .. Dont give vegetarians chicken quesadillas. Its just wrong. I can come in as your consultant. Let me know ;) Thanks.
(2)
Mike S.
What happened?! 2 yrs ago when I went to location on 7th street it was good. This used to be one of the best places to get Carne Asada in AZ. Not anymore. I had a feeling it wasn't going to be good after I noticed they have pictures of food on the menu. It's always a sign of too corporate.
(1)
Nick R.
How does a taco shop get 4 stars off of 150 reviews in one location and absolutely suck in another??? I was happy to see this taco shop open up close(r) to my office. I had heard the good reviews of the other location and had been looking forward to giving it a try, so when this one opened it was a no-brainer. I love me some tacos... BOY do I love me some tacos. BOY does this place make a weak one. I got the sampler with one of each. 1 chicken, 1 carne asada, 1 pastor. I ate them in that order and each was less appetizing than the next. When I got back to the office I called the 7th street location to see if they were affiliated. Apparently this a franchise with each location owned independently, so don't take this review as a review of the one on 7th. It is good to note though, that this IS a franchise. Usually not a good sign. I'm not sure what the other location looks like, but this location was a bright and steril looking place like Baja Fresh (who makes much better tacos by the way, but everywhere makes better tacos than this place.). Decades of ruthless taco devouring experience has made me instinctually prefer a seedy looking establishment where English is definitely a second language as a sign that a good taco is about to be served. Some chipper gringo high school girl was at the counter of this establishment. I've had MUCH better tacos at taco bell and Carl's Jr. Sad sad sad. Meat was dry, seasonings flopped, dry thick corn tortillas. I still ate them... they were still tacos after all. They were the worst I've had in quite a long time. This is extra nuts because I got there at 11:45 to beat the lunch rush. Usually this means everything is extra hot and fresh. um...nope. No wonder the place was empty... even when I left at 12:30. Wonder what the next restaurant at this location will be?
(1)
Hydro W.
Went here for the first time. Ordered a taco trio. The cook had gloves on and changed the trash. Then he didn't change the gloves and made my tacos in front of me with the dirty gloves he just changed the trash with. The staff seems friendly and that they want to be there. I cannot comment how the "trash tacos" tasted as I threw them away. What a waste of $7.59. I think the health department needs a visit here soon before people get sick.
(1)
Jen L.
Barely mediocre. I'm giving it two stars because it didn't come back up.
(2)
Blake S.
Mexican style tacos, Tortas, and other Mexican fare but inside a chain restaurant. I love that you can get horchata and the guacamole is better than most Mexican traditional restaurants and I can't complain about the tacos...better than average. Salsa is pretty bomb (amazing!)! Would go there again but wish it was cheaper
(4)
Ben T.
I am writing this review as I continue to wait more than 30 minutes for a 3-item takeout order. Lots of people around me waiting for food too. Staff hurrying around looking confused. This is clearly a restaurant concept with some growing pains. I've been going to the locations at 7th Ave. and 7th St. for years and they are wonderful, charming little restaurants with great food. This feels like a hastily thrown together franchise, and it is diluting the America's Taco Shop name.
BAD! Went here with my girlfriend assuming this was going to be the same as the ORIGINAL one on 7th st... Could not have been more wrong. Totally franchised and the people working there were completely un aware of what was going on with their menu. First off we ordered "unlimited" chips and salsa and at this location there are a Small or Large size.. Well we ordered the large, when I go up to get a refill the guy tells me that "only the Large is unlimited" (which is already rediculous and annoying) and when I tell him "we did get the large" he says "oh that's not the large though.." In which I reply with "well this is what I was given I paid for a large" and he replied with "oh whatever then" and then gives me half a basket of chips and throws it towards me. Then we ordered two bean and cheese burritos (we don't eat meat) low and behold two fat pieces of RED meat in the burrito. When the food was brought they gave us no napkins or anything. Atmosphere is exact of Baja Fresh there is pretty much no different even the tables and chairs are the same it's so franchised its rediculous they are all wearing shirts and hats. Do yourself a favor and stick to the REAL one on 7th, friendly KNOWLEDGEABLE staff, great service, great food and ONE size UNLIMITED chips and salsa!
(1)
S D.
Went here for lunch today as the line for Chipotle (which is across the street) was out the door and I didn't have time to wait. It was roughly 12:45 and there were maybe 2 other tables of people at ATS. Ordered a regular carne asada burrito with "hot" salsa. Here is where the experience turned south. The burrito came out within 5 minutes and it was much smaller than I was expecting given that with tax it was close to $7. The "hot" salsa was mild at best and the burrito was not even remotely warm. It was also probably the worst tasting carne asada burrito I've ever had (and i love me a carne asada burrito!). I love the other ATS locations but there is something off about this location. I would have been better off at Taco Bell or waiting in line at chipotle. Hell, if i want cold lunch i would have been better off at Subway. Do yourself a favor and do not waste your money or calories eating here. :(.
(1)
Dan H.
Ordered grilled chicken salad. It was pretty darn good and satisfying for a fast food taco joint. Not chincy on the cheese on top (which i was disappointed due to dieting, yet delicious) or the chicken inside. Chicken was not bone dry and inedible, pretty moist as fast food goes. Lettuce was leafy, green and fresh. What stood out to me was there was a young lady empolyee that had finished her shift that had noticed my my eyes wandering (people watching is a hobby of mine, dont pretend you dont as well) and asked if all was ok and if I needed more dressing. Well, in fact I was fine but thanked her and said no. Never have I seen an employee in a fast food place ask so politely AND on their own time, as she was obviously off the clock. So hey, all you America's Taco Shop head-honcho's, this girl is management material. Or at least a shining example of how all employees should treat all customers. I'll be back for sure. I did take the time to point it out to the head-honcho who was there at the time of my meal to ensure she was given props!
(4)
Dave B.
Average tacos. Good flavor, but nothing special. Dropped $26 on lunch for two. Very small portions. Tried the combo #1 - three different tacos for ~$7.5. Each taco was significantly smaller than my hand -- I easily could have eaten two of the combos.
(2)
Raul O.
EH. My burrito was cold and El Pastor was way under seasoned. Such a bummer for such pricey food.
(1)
Amie T.
Decent food but every time I'm here the service is bad. On my most recent trip, there was a line of 5 people and one girl was clearly not busy (yawning and standing around in the kitchen) yet couldn't help out and take orders. This place needs to improve its service and they'll see better reviews.
(3)
Jay L.
As a regular at the original Americas's Taco Shops on 7th ave and 7th St. I was excited about this location opening up in my neighborhood. However, I was really disappointed. First the menu is really confusing, unlike the original they have different sizes of chips and salsa...really??? The chips were also very stale and cold, along with the carne asada vampiro that had very little carne asada. Do yourself a favor and stick to the original locations!!! Either go to the one on 7 th street or 7th ave it worth the drive...Do NOT GO TO THIS location it was really bad!!
(1)
Ed M.
So I've driven past this place a bunch of times and finally decided to stop in and see what it was all about. At best, it was absolutely middle-of-the-road. I had the combo #1 (one of each taco type). When I got home, I opened the bag and found a single ball of tinfoil about half the size of my hand, crunched up around all 3 tacos, and that was it. The thing that was funny to me is that the combo includes NOTHING but the tacos, and is only priced about 10 cents lower than just ordering the damn tacos a la carte, so what's the point of even calling it a "combo"? As for the actual food, it was nothing special whatsoever. It was basically the same as tacos al carbon from del taco, but at twice the price and all mashed together instead of being individually wrapped (I mean, c'mon guys, is tinfoil *that* expensive these days?) I was really hoping this would become a favorite place since it's so close by, but the whole experience was the exact opposite of what i was expecting. In my opinion, $7+ for 5.5 oz of mediocre food is not a compelling reason to return - it's freakin chain taco shop, not some foofy French restaurant. In the end, it wasn't horrible (thus I'm giving it more than 1 star - the place looked clean and I didn't spot any food service shenanigans), but definitely not compelling enough to bring this place past 2 stars. Sorry, America's but that's as generous as I can be - I won't be back.
(2)
Elizabeth S.
So sad!! Food was cold and not well seasoned unlike the original location. The cook got upset that I nicely asked to get fresh tortilla because it wasn't warm. The other staff were nice. The only thing this place has going for them is there bottled coke! Sucks such a great rep the original place has and this location just ruined it for them!
(1)
David K.
I know it's only fastfood Mexican, but this was the most tasteless fastfood Mexican I have ever had. I cannot tell you about the other locations, but this one, my first, did not leave me with a desire to go back. And how does a bean and cheese burrito that the menu lists as being made with black beans, end up being made with watery refried beans? No, thank you.
(1)
Julie C.
I am very disappointed in the food. I order the carne asada quesadillas and they chopped up the carne so small about the size of a nail head a little cheese. They were so thin and it cost me over 8.00 for 3 wedges. I could have gotten more at Del Taco with chunks of meat for 3.00. I won't go there again. Wasted money.
(1)
Devon S.
Okay, the original Phoenix locations weren't much better, this location is not quite step above Taco Bell. I had the carne asada breakfast burrito with spices salsa. What spice? The tiny bits of carne were overly salty and the way the eggs are cook with the other ingredients makes them seem steamed. My burrito dripped tons of clear juice before I added the salsa. Taco Bell has more choices and better quality! I wish I could get my $6.80 back.
(1)
Marie E.
The food here is nothing to brag about. I ordered the chargrilled chicken vampiro and it tasted bland. The sauces that came with it were bitter and ended up dousing my food with salt and pepper hoping it would taste better. The portions were smaller. I'll never come back here again. I felt I wasted my money.
(1)
E A.
NOT the same as the original locations. Food was not hot and just doesn't taste the same. Dissatisfied. Very.
(1)
Yolanda A.
I was excited to try a new place but wasn't very impressed with the food. I order a veggie quesadilla, guacamole and chips, and an horchata. The quesadilla had soggy lettuce and onion inside and the horchata was too sweet. It also cost a lot for a small portion of food. It was fast and smelled amazing so maybe if you order a meat item it would be good. Friends ordered taco's and said they were good but small. What's interesting is that each meal comes with a radish, slice of lime and cucumber. Might wait a while and give it another shot once it's settled in.
(2)
Michael C.
A must is the Carne Asada torta. The taco trio is also delicious. We also had the chicken quesadilla.
(5)
David G.
If I could give a negative star I would but I figure 1 is more if an insult how, if the meat is warm? Can you serve a cold burrito I have given this place 2 chances and I advise everyone please please don't stop at the 16 at location keep going to 7 st or 7 ave locations so very disappointed ted I. This location give the name a bad reputation!
(1)
Allison V.
I unfortunately am going to have to agree with other reviewers. I am a huge A.T.S. fan . My favorite location is 7th st. However, this new location is not up to the high standard that they initially set for themselves. Some of the staff were way lacking in professionalism as in they were screwing around and being super loud as they were making the food. Not cool. Not all of them but a few. My bean burrito Terry's way which I usually love and completely devour was way too salty and bland. I did not even finish it. Also, as other reviewers stated, this new location has none of the charm of the 7th ave or 7 st location. When the food, service, and atmosphere are sub par why would you come back?
(2)
Charles F.
Took the place of Baja Fresh all over the valley. Really to bad. The food we got during a non-busy time was cold and delivered at distinctly different times. Food was at best presentable but the taste was unappealing. The service was Ok to good but it cannot make up for average to poor food.
(2)
Austin B.
Waited 20 mins for 4 tacos and a burrito. Only 2 other people in the whole place. Taste was OK. Will never go back.
(1)
Rachel L.
I love America's Taco Shop. I only gave this location 3 stars due to lack of service. I am used to ATS taking pride in their service. You can tell this location is a franchise.
(3)
Craig S.
I know it is your first week open but the speed and efficiency leaves a lot to be desired. Get it together and I will come back. Having to wait 20 minutes for a to go order when I was the only one waiting for food is not acceptable.
(2)
William H.
I posted a comment before but it is not here. Interesting... I wanted to share how much I like store. I had never been to ATS before this visit. I order the chicken burrito regularly. It is always so fresh and tasty. Literally my favorite item on the menu. The guacamole and beans are GREAT! I mix them together for a special dip! It is great for my chips and burrito! The staff is GREAT!! The night manager, Robert, is so friendly! He always greets me when I arrive with a smile. I hold customer service in high regard and this place ha got it! Thank you for the food and service ATS! By the way, not as big of a fan of the smaller version. Not enough space in my opinion. This one had plenty! Very much liked that!
(5)
NJ R.
I love Americas! The bean and cheese burritos are bomb. Customer service has always been good and my food always comes out right and at a timely manner.
(5)
Tiffany L.
I'm kind of disappointed by this place. My friends always hit up the one in Old Town so I figured it had to be good if they were frequently going back. Everything was just meh. Nothing was special about the tacos. I ordered the trio with hot salsa and I think my favorite was the carne asada. For the price, you can probably find some better options. This just was just whatever and I had heard so many good things about America's Taco Shop...but if you read the reviews here I guess I wasn't the only person not loving it. Maybe I'll give the original location shot bc this was no better than the many chains circling around.
(3)
Anne W.
The bean burrito here is like none-other. It seriously will make you crave it and have you coming back -maybe eve twice a day. It is lard-free and just amazing. America's Taco Shop is also known for their carne asada... I would say it is a nice second. I love their salsa and iced tea as well!
(5)
Brett J.
If your looking for a normal sized burrito this is not the place.. I got my burrito and it looked like i had ordered from the kids menu.. Seriously the smallest burrito I've ever had.
(2)
Chris S.
Tried Americas taco shop today because the line at Chipotle was out the door. There was no one at the restaurant on Saturday at Noon. Ordered a carne Asada burrito and it was about the size of a banana. The ingredients weren't the issue just the lack there of. Next time I'll wait in line at Chipotle for a burrito three times the size for about the same price.
(1)
Lester V.
They took long to take out the food. Other people got there food first that had just got there. Like this place but go to another of there locations
(1)
Nicole T.
I used to go to the one in Tempe on University a lot but it closed down unfortunately. Id go to the one of 7th st if it wasn't further away because this particular America's taco shop is terrible. I've always gotten the same thing, literally every time. A regular size bean and cheese burrito Terry's way. The way the Tempe location used to make it and the way the 7th st location made it perfectly. I've still yet order a halfway decent burrito of this kind at this location. Most of the time they over douse the burrito with tapatio, at least unlike how they do it at other locations. I think that almost anybody wouldn't be able to enjoy it much either when all you can taste is a mouthful of tapatio. What's the issue this time I ordered the same burrito? Not enough beans. Most of the time it's brimming with the beans, as there is no lard in them it's usually a little runny. But this is one of the saddest deflated burritos I've ever gotten from here. I could fit the total amount of beans in the burrito into two of their tiny sauce cups. Not cool. Consistency and a well made product made the right way is something this business is severely slacking on. All recipes should be consistent so I get some what of the same burrito I got last time. Haven't had that happen yet at this location. Other locations seem to get it right. One thing I can say for the one star is the service has always been generally pleasant and satisfactory. Only once did I get a little bit of flack, and that was when I returned my burrito for a new one because it contained like half a cup of tapatio i couldn't enjoy it one bit. Other than that, good service. I guess I will venture to the 7th st location from now on because Americas bean and cheese is my favorite and one of the only burritos I get from anywhere.
(1)
Scott D.
I ordered a couple of carne asada tacos and a large soda for $7.77. They have that soda dispenser that can deliver just about any soda known to man. They were out of the Diet Dr. Pepper so I was saying no bueno until I saw that they had Diet Barq's Rootbeer. Nice save! The two carne asada tacos I had were basically two of the smallest tacos that I have ever seen. The taste was so so. They have a great outdoor patio and plenty of room in the dining area. But I don't see myself coming back to America's Taco Shop.
(2)
Lorenia W.
Geezus I wish I would have looked at the reviews first! This TINY burrito just cost me $7! I asked the size and she Did say 7" but there is hardly anything in it! It might as well be called a rolled taco! SMDH I should have toughed out the line at Chipotle!! This is ridiculous. The guac in the carne asada burrito is okay. The salsa that comes with it is okay. The tortilla is pretty good - thank goodness it's not chewy like mission tortillas, but it could have been cooked longer or warmed up at the very least. Burrito wasn't even hot, much less warm. The meat had good flavor to it... Still WAY over priced for the amount/size of a cold burrito. Came in starving, left hungry.
(2)
Brendan B.
I don't see why America's gets such a low average rating. Prices are within a dollar or two of a cookie cutter 'bertos where the food you receive is questionable at best. But food here is fresh, tasty, and unique. Is it unbelievable or absurdly cheap? No, by its darn good. I got 4 tacos today for $2 each. Carne Asada is the best.
(4)
Johnny S.
I was so excited!!! I just couldn't hide it!!! Why you ask? Well, I was excited when I heard this location was opening. You see I live close by and geeezzz I loved the other locations. The other locations offered an amazing product with addictive flavors and unparalleled passion for detail and consistency. Then my excitement faded. It has taken me a long time to write this review because I kept my hopes alive - time after time and try after try. After 15 or so attempts at this sterile location I finally throw In the towel... I quit all the things... I accept my last stage of grief. 15 or so visits and not once has the flavor or experience been even sort of reminiscent of the original taco shops. Nothing tastes the same. Seriously, every time you go. You can order the same thing and it tastes like a completely different place. Even the guacamole!!! Every thing is even made differently each time. Tortillas are filled different rolled fm different. It's just strange. Isn't there a recipe? You can feel the difference. No care or attention to detail. It's like the had an authentic amazing grandma with great recipe and passion and fired her just to replace her with someone from Taco Bell. And that is being nice because at least with the bell you know what it's gonna taste like. Not like I would eat there either but still. Anyways. Sorry if this is harsh but by golly.., you had magic in a bottle and I'm disappointed that it seems like the bottle was packaged sold and then it forgot where it came from. P.s. I gave it two star because it still hurts. I Love You!
(2)
Max D.
I really hate writing a poor review....but..these tacos were mediocre at best. I hade the al pastor, grilled chicken and Carne asada......not one of those three were good. The service was friendly.....I'm sorry...not coming back.
(1)
Bradley S.
My wife and daughter like America's Taco Shop and always order the bean and cheese burrito. My daughter says "yummy and perfect"! My wife branched out a little and ordered two chicken tacos. She says "tasty but tiny...soggy shell that falls apart...too much guacamole. It's a chicken taco not a guacamole taco." I ordered a carne asada burrito and I say "awesome! Spicy and good but not too spicy. Cooked onions in it so good!" They need to change their name to America's Carne Asada Shop. The good: Service and burritos. Also liked the salsa. The bad. Tiny soggy tacos. And pricey. Plus 4 of the drink buttons on the soda machine said "empty". 3 stars is my review and I'll be back for burritos but nothing else.
(3)
Michael B.
Super over priced for a mediocre taco,check out taco guild its wayyy better.the building is more set up for a coffee shop.i would rank them the same as El Pollo loco
(1)
Brandon G.
Been here twice near closing time. Both times they were out of Carne Asada so I didn't get tacos. Tried the ceviche the second time they were out of carne and it practically came in a Dixie cup! Literally...it was probably 4 bites of ceviche for a ridiculous price. I miss the Baja Fresh that was here before this joke moved in. One star !!
(1)
Gordon N.
The portions are small and they could sure use a salsa bar. Couldn't tell the hot and mild salsas apart, plus it seemed like they were made with canned crushed tomatoes. No bueno. It would be nice if some chips were included with the tacos or burritos.
(2)
Elizabeth B.
Great food every visit! I'm not sure why others are giving it such low ratings, but I've also never been to the other locations. I love the chips and salsa and the quesadillas are unbelievable! I didn't think the price was outrageous - $15 for two with fountain drinks. Atmosphere is nothing to write home about but gets the job done. Can't wait to go back!
(5)
Naomi G.
I LOVE this place. It's cheap, it's delicious and it doesn't make you feel miserable later on like other fast food-y type places. The bean and cheese burrito is my fave, no lard! The ladies who work at this joint, (mostly women), are the nicest. They always act happy to see me and now know me by name; I may have a burrito problem. Plus, the company is involved in the community. Just last week they did a #CarneforaCause day, giving 20% of their daily profits valley-wide to Phoenix Children's Hospital. Yummy and altruistic, love that.
(5)
Kevin T.
Not anything like the original. Ordered a carne asada burrito, she rang it up as a breakfast burrito, refunded my money, made a new transaction for a carne asada burrito, and when I got home bit into a breakfast burrito. Great. Now I paid nine bucks for a breakfast burrito.
(2)
Elizabeth L.
Great food, good atmosphere, but mostly- great service! I believe our cashier was Kevin and he was great. He made sure the kids had everything, from guac to straws. He sets the bar for ideal customer service. WILL BE COMING BACK SOON!
(5)
Megan H.
I gotta stop going to this place!!! It's not that good anymore!!! When it was just the original 2 locations I enjoyed it and never had any complaints. This location gets my online orders wrong 100% of the time and every time it's just not that good. Chips are always stale. Beans taste funky sometimes. The cheese is different now too. Boo.
(1)
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Address :1615 E. Camelback Road,Suite 102
Phoenix, AZ, 85016
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : No Caters : Yes
If you enjoy Taco Tuesday, then you have officially fallen in love with the Mexican Food. The main grain of Mexican cuisine is maize. Also known as corn, maize is grown for the past 9000 years after the crop was discovered by the people in Mayan civilization. Mexican empire flourished when they started growing beans, tomatoes, chili pepper, sweet potato and cactus. Till this date these ingredients are used in cooking authentic Mexican dishes and drinks.
Great use of spices, fresh chili pepper dishes like fajitas, tortilla chips, corn chips, salsa, chimichangas, burritos, nachos and quesadillas are invented in America. But when you are looking for authentic Mexican food then you must find a restaurant in the city that serves Rajas con Queso, Garbanzo in a Guajillo Chile Sauce, Pork Filled Chiles Rellenos, Chiles en Nogada, Molcajete Salsa, Pico de Gallo and Frijoles de la Olla. An eye-opening fact – Mexican don't like their food hot. They use fresh chili and other spices to create a flavor that lingers in your mouth.
Mexican food is great for those who are Gluten Intolerant as they use Corn instead of wheat in most of their dishes. Also, you can easily find many beans based Mexican dishes. Another dish which didn't get similar glory as tacos or nachos is the Mexican hot chocolate. If you love something hot on a chilly day, then go for Mexican Hot Chocolate. On merry days, you can enjoy the authentic Mexican Drinks like Tequila, Mezcal, Tecuí, Sotol, Bacanora, Charanda, Posh O Pox, Puebla and Pulque. Mexican Cuisine is for people who enjoy strong drinks and hearty meals.
Cj J.
I've only been to America's taco shop out in Tempe. That place is legit, though it has been a little bit since I've been out there. When I went in to the Camelback location they were out of the al pastor and the Americas corn. WTH?!? They have like three items they serve. THREE (It used to be just 2-the carne asada and al pastor meats) How do you run out of one of the MAIN things you serve on a Saturday night? Definitely Poor management. I won't be back. And on a side note-I did leave after finding that out. I went to their seventh Street location and they were also out of corn. The quality was also definitely lacking. Whats going on ATS?? You used to be one of my go-to's where I knew I would get some solid grub. I'm going to seriously have to rethink going back again bc its simply not worth paying 2.75 for a tiny taco thats luke warm and didnt even have all the fixings on the Al Pastor taco (missing the pineapple). I think now that ATS has become a chain, the quality and portions have taken a sharp nose dive.
(1)Lela F.
Giving them one more star because I tasted the 7th Street location and actually liked the food at this location better (less bland). Additionally, they have a patio in the front I didn't see the first time, which is nice when traffic isn't too bad. Service the last time I was here was also very friendly.
(3)Melinda C.
Nothing like the original americas. They franchised, and it shows. Pretty much sucks now. Poor customer Service. Small portions high prices especially for the chips and salsa. The amount of salsa they give you is a complete joke. I'm just going to stick with chipotle
(2)Scott W.
We were there for our monthly Smunch. Only about half the folks who said they were coming showed up. Their bad. Somehow the restaurant had started following Smunch on Twitter so they knew we were coming. They didn't know all the adults there were also Yelpers. I think the front of the house was over staffed for anything less than a full house, which it never came close to. Never having been to another America's location I had nothing to compare it too. Two of our party are regulars at the 7th St and 7th Ave locations. All of us liked the food and the service. Fast casual is not a place I would normally tip but the service throughout was good enough all of us tipped on the way out. I had the taco trio and a Cochata. Very good stuff. If you go in and start moving tables around for a group they will actually bring out larger chip bowls and a large serving of each of the 3 dips for the table to share rather than the small serving with one salsa that normally comes with an entree. I am pretty sure we decided in order that the guacamole, then the spicier salsa then the mild salsa. In fact the mild hardly got touched. So maybe it is only a 3-1/2 but it was so much better than the previous reviews had led us to believe that I rounded up instead of down this time.
(4)Haneen O.
Love the location on 7th st. I passed by it after 5pm and saw that it was closed so I went to this one instead. Ordered an XL bean and cheese burrito America's way! So good. Don't know why this spot only has a 2 star review.
(4)Nicki O.
I am done with this location. My carne asada burrito had a long black hair in it. Gross. So gross. Stick to the other locations when you need your burrito fix!
(1)Karla M.
I'll have to add to this review as I go. walking in: clean lots of space nice menu reading breakfast menu: No Breakfast Tacos *sad face ensues* "Whatchu talkin' 'bout Willis?" I disappointingly order breakfast burritos for my traveling krew. to be continued....once My 4-Traveling Duckies have a chance to eat. well the burritos were actually decent burritos. although I still can't believe that there was no creativity towards the brilliance of serving breakfast tacos ... in a taco shop..I might be back to visit if I'm in Phoenix again :)
(3)Lali j.
So horribly disappointing, as per usual. Ordered 2 regular size bean and cheese burritos, a large order of chips and guac. and a Dasani water. This came to $17! A ridiculous price point for fast food Mex, but what made it worse is that the tortillas smelled like plastic. Our finger tips literally stunk like some weird chemical that was laced into the tortillas. The beans and cheese were tasteless. Which was just as well, because after I discovered the plastic smell was coming from my tortilla, I couldn't even finish. They only gave us 1 tiny salsa for 2 burritos. F'ing weird. Lastly, the chips were inedibly stale. I would have taken everything back and demanded my money, but it was take-out, and we were too far away when we discovered everything mentioned above. Hoping for a decent order at the counter place to open in it's place. A girl can dream. Until that happens, I'll just have to drive a little further to La Santisima.
(1)Kyle S.
I've stopped by two different locations now. One off 7th st which is in an old run down house. And his location which looks like a commercial cookie cutter version. So far I've only had the large breakfast burrito with carne Assad. Not sure why this location only has 2 stars but I've enjoyed the burrito with scratch tortillas and salsa. There has to be a reason. The burrito is pretty dang good and came out in less than 4min. I don't know about the other items yet but I'll def give them a shot soon. Maybe it's the name? Lol
(4)Ceaz D.
I'm giving this place two stars because food is ok not all that for 15$ I didn't even get full! Not coming here again. Ta carbon has way better quality tacos and Mexican dishes.
(2)Michael J.
Order chips and salsa. You won't regret it. I prefer the mild it's my absolute favorite! I love the carne asada but the chicken is SO DARNED GOOD! I do miss the old school location off 7th ave but the taste is what counts!
(5)Michael F.
I used to love the old Mexican franchise that used to occupy this place, but not this one. I ordered a sad little vegetarian burrito, but unfortunately they did not include tomatoes, avocado or lettuce. They charged me extra, but failed to include the ingredients. I could have gone to Taco Bell and ordered a 99 cent bean and cheese burrito, and could have gotten the same one. This taco shop also does not have a salsa bar. Instead they give you a tiny little container and you have to ask if you want extra. TNT !!! ( Tragic and True)
(3)Ryan S.
I love the food, but across the street I can buy just as tasty food at chipotle and for the same amount of money but I get MORE FOOD! What makes this place so much more money?
(2)Stefanie F.
I really love this spot. It's one of my go-to places for lunch on the weekends. The El Pastor (pork) burrito is fantastic. I've always had great service here and the quality and freshness of the food is terrific. At times, when they are busy, the service can be a little on the slower side every now and then but overall I like this place a lot.
(4)C H.
Honestly I didn't want to eat at the corporate version of the original Americas taco but it was just convenience at the time. I went in there expecting the worst and already have it one less star for it looking like the typical chain. To my surprise my breakfast I burrito used the same recipe as the original on 7th ave. the horchata... Not so much but I can't complain overall. I still will choose the 7th ave over all of them.
(4)Andrew K.
This place is just awful. I have eaten at this location twice. After my first terrible experience a year ago, I decided to give it another try because a co-worker really enjoys the carne asada burrito at a different location. If you like a big mouthful of cold flour tortilla then this is your place. Chips are an extra charge, and are both stale and cold. Salsa is doled out from behind the counter in a small plastic cup, and is insufficient for the chips plus it's extremely bland. The burrito, which is otherwise flavorless and cold, comes with an additional small quantity of bland salsa. I was going to say it's like taco bell except 3X as expensive, but comparing it would be an insult to taco bell. Burrito, small chips, and small drink was 13 bucks. They try to hit you up for a "tip" if you use a credit card at the register. The cashier was sure to point out the line for it. I declined, mostly becaue I had waited for at least 5 mins for them to take my order while the workers screwed around. Lots of dirty tables. What the hell, how does this place stay in business? Do yourself a favor and find a Rubio's instead.
(1)David M.
I have only been here once. The service was very pleasent and the food was delivered fast. There were only a few customers which can make for long waits sometimes. I particularly liked the vegetarian quesadilla. Making it with Jack cheese and fried onions. Very different and quite tasty.
(3)Brittanie M.
I'd been to the other location farther downtown and had been into this building when it was still Rubio's, so I thought I'd pop in and see the differences. While the cashier was super nice and attentive, the food was way overpriced and they seemed to be out of a lot of menu items even though it was early evening on a work day. It's basically still a Rubio's with a different name and didn't seem as homey or "local" as the other location on 7th Ave. Wasn't impressed and won't be back.
(2)Julie O.
I work in the area and often have to order lunch for a small group of employees. I used to come here when it was a Baja Fresh and really appreciated their great service and liked their food. I decided to try ATS since I hadn't been yet since they opened. I attempted to place an order online through their website. Selected the store location and went through the process of placing my order. Right before I was to pay, it showed a screen that says something to the effect that after I pay, the order will be sent to the location on Via de Ventura in Scottsdale. So I cancelled the order and drove to the store instead. When I arrived, there were about 5 people who were dining, one woman behind the counter, the manager and a district manager. The woman didn't greet me but said, "Can I take your order?" Before I placed my order, I shared with her that I had tried to place the order online and the manager overhead. He thanked me for letting him know and said that his DM was there and he would let him know. Apparently, it has been an issue because he said someone else also complained about this. I went ahead and placed the order with the woman, who didn't seem all that thrilled that I was placing an order. In the middle of me giving her the items, she stops and helps the DM find an order that was for another customer! Then she comes back to me and says "ok, what else". After I placed my food order, the manager tells the DM that another customer (me) had trouble with the online system and that I was here (pointing in my direction) if he wanted to talk to me. The DM looked past me at the other diners and proceeded to place a phone call to someone to tell them that the online system wasn't working. He hung up the phone and then about 5 min later goes to another table to ask them if they were the ones who tried to place the online order. They said no and I spoke up and said that I was. I told him what had happened and he called the person on the phone back and told them specifically that it gave the Via de Ventura address. He didn't thank me nor offer me a free drink or anything. I think his manager was more helpful in hearing the feedback than he was. About the food, I can't speak for the others who ordered the following (carne asada burrito, chicken tacos, chicken quesadilla, carne asada vampire) but I ordered a single chicken taco. When I returned to the office which is less than a mile away, and opened the taco, the entire thing was cold. I didn't know if this was normal but gauging from the other yelp reviews, I take it, that it's not supposed to be cold! The guac was tasty = one star. I give it one star for having a coke freestyle machine but there are other restaurants in the area that have it and have MUCH better service! Based on the poor customer service as a first time visitor, I might try this place one more time but am not in any rush to do so. Definatley disappointed!
(2)nicholas u.
Went here for the first time today.. I ordered the taco combination plate ($7.19). It is only a combo in that there are three different types of tacos (carne asada, chicken, and pastor (Pork). It did not come with any side or drink.. So I ordered a side of beans ($1.69) and a soft drink. The tacos came out on the little 4 inch corn tortillas, and each taco MIGHT have had an ounce and a half of meat in them. The beans came in a small little plastic souffle cup, maybe 3 ounces at most. They were bland pureed beans, with a pinch of cheese melted on top. For my 3 tacos, spoonful of beans and a drink, I paid over $11.00. Definitely NOT worth the price. Next time I will go to Chipotle, or the Stand on Indian School. At the Stand, the tacos are about $2.50 each, but they come packed with meat and toppings.
(2)Arana W.
As the other reviewers have stated - this is NOT the same as the 7th St or 7th Ave location. First time in was the taco trio (al Pastor, carne asada, pollo asado) , elote (America's corn) and a large cochata (iced coffee mixed with horchata.) The cochata was brilliant! My new favorite non alcoholic beverage. And the service was friendly. Those are the two stars. The tacos were dull and bland. The corn was just plain sad. So many GOOD elote options in this town. So many decent elote options. So bummed this was mediocre at best. Second visit was the same taco trio and large cochata. The pork and beef were a little better this time, the chicken was still super lame. The salsa is decent at best. At least the cochata still hit the spot. That said...there are so many good taquerias in the area. Where tacos of a similar size and better quality cost notably less. I don't see any reason to make it back to this sad little America's franchise.
(2)Natasha S.
This was my favorite spot for almost a year. We always take to go. Order the same thing every time. 2 Tortas with extra carney and Americas way. Today they mess my order up and give us pork. We are Jewish and do not eat kosher but we don't eat nothing that have pork or lard. We did take couple of bites to find out that it was taste funny. Very disappointed. Try calling, they phone is off.
(1)Desiree M.
Very disappointed! My carne asada burrito was cold, the meat dry and tough and slightly crunchy! Only ate it because I was starving and out shopping and needed some fuel. Please don't waste your money here, it is not worth it.
(1)Micah B.
I've heard a lot of great things about America's Taco Shop so I dropped in while my vehicle was being serviced nearby. Reading over other reviews it appears this location does not live up to the standards that people expect from America's Taco Shop. I cannot attest as I've never been to other locations. Oddly enough my complaint is not the good but the price. I ordered the 3 taco combo and a drink. With a drink it came in at just under $12. When my order arrived I was shocked, for the price, to see that it was literally just 3 tacos. No sides. I did enjoy the tacos but it was of no real value. I can go to a hole-in-the-wall further south down 16th St and get great food, and more of it, for half the price.
(2)Vladimir V.
Guess I should have read the reviews before coming to this overly priced, tiny portion place.. The vampiro as they call it was 4.50 and was about 3 1/2 inches in diameter tostada, barely anything on it and not so good tasting either. What a freakin rip off. STAY FAR AWAY FROM THIS PLACE... unless you enjoy throwing your money away.. Negative 5 stars...
(1)Anita L.
Went here for a last minute dinner with my husband and son. I was surpised at how similar it looked to the old baja fresh. I was expecting more of the original decor from the other locations. I ordered the grilled chicken vampiro. I wasn't sure how big it was so i asked the cashier if I should order 1 or 2. She said a lot of people just order 1 but if you're really hungry order 2. I was very hungry so I got that and a carne asada taco. At about $3.50 each I was shocked at how small they were and even more shocked that the cashier actually said one could fill me up! They were both good but not worth the price. My husband got the carne asada burrito which he thought was good and a better portion for the price. Over all the place seems like a more expensive knock off of baja fresh. Plus all the table were dirty.
(2)James G.
I usually love America's Taco Shop but this location is terrible. My $8 burrito was the size of a taquito and taste bland. It taste like nothing. Usually the Carne Asada burrito is huge and incredibly flavorful. So disappointed since I live right next to it. Stay away. Go to the other locations, they are actually great.
(1)JM F.
First time to an America's Taco. I wasn't impressed. I will say the Horchata was delicious. The service was okay, the cashier was knowledgeable but they were out of Pastor so I got two Carne Asada tacos in the trio. I was told the Carne Asada is usually really good, but it was a little dry and over cooked. Maybe it was just this location. I might try another location because I love Tacos!
(2)Alfie N.
Nothing special here. Average tacos and below average service. If you are drunk and hungry this place might suite you.
(2)Josh B.
I ordered the chicken quesadilla because the picture on the menu looks delicious. What I got was a tortilla filled with green chiles and lettuce and a couple little bitty pieces of chicken. I thought they had made a mistake, so I brought it up to the manager, and told him about the problem. Even with this picture of a chicken quesadilla overflowing with chicken, he told me that my quesadilla was normal and he did not offer to remake the meal. That's just bad customer service so I asked for a refund. I live and work down the street from there but I'll never go back.
(1)Kensington W.
I was excited to see this spot open up. It's much closer to my house than the 7th Ave and St locations. I would always go to the 7th ave location and the food is great. This location has issues that will hopefully improve with time. I've been twice 1st visit - I ordered 2 al Pastor tacos, one carne asada taco, and chips and guac. They forgot the pineapple on the al pastor tacos and the carne asada was grey and chewy (inedible). 2nd visit - Skipped the carne asada all together, and got two al pastor tacos and chips and guac. Pineapple made it into the tacos this time. But, the chips were stale and chewy. Not sure if I will make it back to this location.
(2)Annie L.
I would go to many fast food chains with happy hour and had no issues with paying happy hour prices for takeout. Unfortunately, not at America's Taco Shop on 16th and Camelback. For two carne asada tacos and one order of chips and salsa-$8.09. My first time here in the city coming from another state, and for that price, I thought a burrito was a better deal. I had to change my order right away. The guy taking my order was not happy that he had to "delete everything" and a bad attitude went with the deleted order; talk about terrible service and understanding from someone who can speak good english. I would understand if the place was busy but it was empty. I had to leave that place QUICK! Never felt that uncomfortable being in a fast food restaurant and I would certainly not want to try the food after that experience. I can take my money elsewhere! After reading the reviews on yelp, so happy I didn't try it and went with a healthier option. And the guy who stood at the cashier happily shouted as I walked out the door, "Thanks Annie!" How condescending can he be, and its not good for customer service. He really sucks. Never coming back. Stay far away from this place.
(1)Stephanie E.
I am a proponent of : If you do not have something nice to say - Say nothing at all. However - This boat is sinking and someone SOMEONE (an Owner preferably) .. America please read my review!! It is a cry for help. Please fix this place. I REALLY want this to work out but - they NEVER have things gone well since they opened. Cold tacos - wrong orders - too long --- awkward service. I KNOW you can do better... because you are! The original location rocks. Is this some ploy to increase business at your original? OR has this been franchised out and the franchisee used to be in some other industry and thought one day "Im going to own a restaurant!" ... Whatever the origin of the problem. Just fix it. So that I dont have to pass this restaurant and drive to the 7th street location for a hot taco. Here is a to do list: Staff needs to smile. Staff needs training on how to answer the phone - guide the conversation and not sound surprised you'd like to make an order for pick up. Sense of urgency. Hot food Hot - Cold food Cold. If the taco tortilla looks pasty white still - just let it cook a little longer - .... HOT .. Dont give vegetarians chicken quesadillas. Its just wrong. I can come in as your consultant. Let me know ;) Thanks.
(2)Mike S.
What happened?! 2 yrs ago when I went to location on 7th street it was good. This used to be one of the best places to get Carne Asada in AZ. Not anymore. I had a feeling it wasn't going to be good after I noticed they have pictures of food on the menu. It's always a sign of too corporate.
(1)Nick R.
How does a taco shop get 4 stars off of 150 reviews in one location and absolutely suck in another??? I was happy to see this taco shop open up close(r) to my office. I had heard the good reviews of the other location and had been looking forward to giving it a try, so when this one opened it was a no-brainer. I love me some tacos... BOY do I love me some tacos. BOY does this place make a weak one. I got the sampler with one of each. 1 chicken, 1 carne asada, 1 pastor. I ate them in that order and each was less appetizing than the next. When I got back to the office I called the 7th street location to see if they were affiliated. Apparently this a franchise with each location owned independently, so don't take this review as a review of the one on 7th. It is good to note though, that this IS a franchise. Usually not a good sign. I'm not sure what the other location looks like, but this location was a bright and steril looking place like Baja Fresh (who makes much better tacos by the way, but everywhere makes better tacos than this place.). Decades of ruthless taco devouring experience has made me instinctually prefer a seedy looking establishment where English is definitely a second language as a sign that a good taco is about to be served. Some chipper gringo high school girl was at the counter of this establishment. I've had MUCH better tacos at taco bell and Carl's Jr. Sad sad sad. Meat was dry, seasonings flopped, dry thick corn tortillas. I still ate them... they were still tacos after all. They were the worst I've had in quite a long time. This is extra nuts because I got there at 11:45 to beat the lunch rush. Usually this means everything is extra hot and fresh. um...nope. No wonder the place was empty... even when I left at 12:30. Wonder what the next restaurant at this location will be?
(1)Hydro W.
Went here for the first time. Ordered a taco trio. The cook had gloves on and changed the trash. Then he didn't change the gloves and made my tacos in front of me with the dirty gloves he just changed the trash with. The staff seems friendly and that they want to be there. I cannot comment how the "trash tacos" tasted as I threw them away. What a waste of $7.59. I think the health department needs a visit here soon before people get sick.
(1)Jen L.
Barely mediocre. I'm giving it two stars because it didn't come back up.
(2)Blake S.
Mexican style tacos, Tortas, and other Mexican fare but inside a chain restaurant. I love that you can get horchata and the guacamole is better than most Mexican traditional restaurants and I can't complain about the tacos...better than average. Salsa is pretty bomb (amazing!)! Would go there again but wish it was cheaper
(4)Ben T.
I am writing this review as I continue to wait more than 30 minutes for a 3-item takeout order. Lots of people around me waiting for food too. Staff hurrying around looking confused. This is clearly a restaurant concept with some growing pains. I've been going to the locations at 7th Ave. and 7th St. for years and they are wonderful, charming little restaurants with great food. This feels like a hastily thrown together franchise, and it is diluting the America's Taco Shop name.
(2)Matthew G.
I've never been to America's Taco Shop. My fiancé was very excited to take me there since she loves the one on 7th street. I ordered the carne asada salad and she ordered the carne asada burrito. The food was such a disappointment. The salad was nothing but romaine lettuce, cheap cheese, small portion of beef and a dressing/sauce that I chose to leave off because it was so sweet. My fiancés burrito looked nice and full but was dinky and left more to be desired. I would have been more satisfied to go to Filliberto's. One a side note, when my food was delivered I asked if the wifi was free and if so what the password was. The woman didn't know if they offered free wifi and claimed there was no one present to answer my question. No manager or Director of Operations as she put it? I felt like she just didn't want to take the time to find out for us. By reading all of these other negative reviews, I'd suggest the owner make some drastic changes in the operation. First time......last time.
(1)Andrew B.
BAD! Went here with my girlfriend assuming this was going to be the same as the ORIGINAL one on 7th st... Could not have been more wrong. Totally franchised and the people working there were completely un aware of what was going on with their menu. First off we ordered "unlimited" chips and salsa and at this location there are a Small or Large size.. Well we ordered the large, when I go up to get a refill the guy tells me that "only the Large is unlimited" (which is already rediculous and annoying) and when I tell him "we did get the large" he says "oh that's not the large though.." In which I reply with "well this is what I was given I paid for a large" and he replied with "oh whatever then" and then gives me half a basket of chips and throws it towards me. Then we ordered two bean and cheese burritos (we don't eat meat) low and behold two fat pieces of RED meat in the burrito. When the food was brought they gave us no napkins or anything. Atmosphere is exact of Baja Fresh there is pretty much no different even the tables and chairs are the same it's so franchised its rediculous they are all wearing shirts and hats. Do yourself a favor and stick to the REAL one on 7th, friendly KNOWLEDGEABLE staff, great service, great food and ONE size UNLIMITED chips and salsa!
(1)S D.
Went here for lunch today as the line for Chipotle (which is across the street) was out the door and I didn't have time to wait. It was roughly 12:45 and there were maybe 2 other tables of people at ATS. Ordered a regular carne asada burrito with "hot" salsa. Here is where the experience turned south. The burrito came out within 5 minutes and it was much smaller than I was expecting given that with tax it was close to $7. The "hot" salsa was mild at best and the burrito was not even remotely warm. It was also probably the worst tasting carne asada burrito I've ever had (and i love me a carne asada burrito!). I love the other ATS locations but there is something off about this location. I would have been better off at Taco Bell or waiting in line at chipotle. Hell, if i want cold lunch i would have been better off at Subway. Do yourself a favor and do not waste your money or calories eating here. :(.
(1)Dan H.
Ordered grilled chicken salad. It was pretty darn good and satisfying for a fast food taco joint. Not chincy on the cheese on top (which i was disappointed due to dieting, yet delicious) or the chicken inside. Chicken was not bone dry and inedible, pretty moist as fast food goes. Lettuce was leafy, green and fresh. What stood out to me was there was a young lady empolyee that had finished her shift that had noticed my my eyes wandering (people watching is a hobby of mine, dont pretend you dont as well) and asked if all was ok and if I needed more dressing. Well, in fact I was fine but thanked her and said no. Never have I seen an employee in a fast food place ask so politely AND on their own time, as she was obviously off the clock. So hey, all you America's Taco Shop head-honcho's, this girl is management material. Or at least a shining example of how all employees should treat all customers. I'll be back for sure. I did take the time to point it out to the head-honcho who was there at the time of my meal to ensure she was given props!
(4)Dave B.
Average tacos. Good flavor, but nothing special. Dropped $26 on lunch for two. Very small portions. Tried the combo #1 - three different tacos for ~$7.5. Each taco was significantly smaller than my hand -- I easily could have eaten two of the combos.
(2)Raul O.
EH. My burrito was cold and El Pastor was way under seasoned. Such a bummer for such pricey food.
(1)Amie T.
Decent food but every time I'm here the service is bad. On my most recent trip, there was a line of 5 people and one girl was clearly not busy (yawning and standing around in the kitchen) yet couldn't help out and take orders. This place needs to improve its service and they'll see better reviews.
(3)Jay L.
As a regular at the original Americas's Taco Shops on 7th ave and 7th St. I was excited about this location opening up in my neighborhood. However, I was really disappointed. First the menu is really confusing, unlike the original they have different sizes of chips and salsa...really??? The chips were also very stale and cold, along with the carne asada vampiro that had very little carne asada. Do yourself a favor and stick to the original locations!!! Either go to the one on 7 th street or 7th ave it worth the drive...Do NOT GO TO THIS location it was really bad!!
(1)Ed M.
So I've driven past this place a bunch of times and finally decided to stop in and see what it was all about. At best, it was absolutely middle-of-the-road. I had the combo #1 (one of each taco type). When I got home, I opened the bag and found a single ball of tinfoil about half the size of my hand, crunched up around all 3 tacos, and that was it. The thing that was funny to me is that the combo includes NOTHING but the tacos, and is only priced about 10 cents lower than just ordering the damn tacos a la carte, so what's the point of even calling it a "combo"? As for the actual food, it was nothing special whatsoever. It was basically the same as tacos al carbon from del taco, but at twice the price and all mashed together instead of being individually wrapped (I mean, c'mon guys, is tinfoil *that* expensive these days?) I was really hoping this would become a favorite place since it's so close by, but the whole experience was the exact opposite of what i was expecting. In my opinion, $7+ for 5.5 oz of mediocre food is not a compelling reason to return - it's freakin chain taco shop, not some foofy French restaurant. In the end, it wasn't horrible (thus I'm giving it more than 1 star - the place looked clean and I didn't spot any food service shenanigans), but definitely not compelling enough to bring this place past 2 stars. Sorry, America's but that's as generous as I can be - I won't be back.
(2)Elizabeth S.
So sad!! Food was cold and not well seasoned unlike the original location. The cook got upset that I nicely asked to get fresh tortilla because it wasn't warm. The other staff were nice. The only thing this place has going for them is there bottled coke! Sucks such a great rep the original place has and this location just ruined it for them!
(1)David K.
I know it's only fastfood Mexican, but this was the most tasteless fastfood Mexican I have ever had. I cannot tell you about the other locations, but this one, my first, did not leave me with a desire to go back. And how does a bean and cheese burrito that the menu lists as being made with black beans, end up being made with watery refried beans? No, thank you.
(1)Julie C.
I am very disappointed in the food. I order the carne asada quesadillas and they chopped up the carne so small about the size of a nail head a little cheese. They were so thin and it cost me over 8.00 for 3 wedges. I could have gotten more at Del Taco with chunks of meat for 3.00. I won't go there again. Wasted money.
(1)Devon S.
Okay, the original Phoenix locations weren't much better, this location is not quite step above Taco Bell. I had the carne asada breakfast burrito with spices salsa. What spice? The tiny bits of carne were overly salty and the way the eggs are cook with the other ingredients makes them seem steamed. My burrito dripped tons of clear juice before I added the salsa. Taco Bell has more choices and better quality! I wish I could get my $6.80 back.
(1)Marie E.
The food here is nothing to brag about. I ordered the chargrilled chicken vampiro and it tasted bland. The sauces that came with it were bitter and ended up dousing my food with salt and pepper hoping it would taste better. The portions were smaller. I'll never come back here again. I felt I wasted my money.
(1)E A.
NOT the same as the original locations. Food was not hot and just doesn't taste the same. Dissatisfied. Very.
(1)Yolanda A.
I was excited to try a new place but wasn't very impressed with the food. I order a veggie quesadilla, guacamole and chips, and an horchata. The quesadilla had soggy lettuce and onion inside and the horchata was too sweet. It also cost a lot for a small portion of food. It was fast and smelled amazing so maybe if you order a meat item it would be good. Friends ordered taco's and said they were good but small. What's interesting is that each meal comes with a radish, slice of lime and cucumber. Might wait a while and give it another shot once it's settled in.
(2)Michael C.
A must is the Carne Asada torta. The taco trio is also delicious. We also had the chicken quesadilla.
(5)David G.
If I could give a negative star I would but I figure 1 is more if an insult how, if the meat is warm? Can you serve a cold burrito I have given this place 2 chances and I advise everyone please please don't stop at the 16 at location keep going to 7 st or 7 ave locations so very disappointed ted I. This location give the name a bad reputation!
(1)Allison V.
I unfortunately am going to have to agree with other reviewers. I am a huge A.T.S. fan . My favorite location is 7th st. However, this new location is not up to the high standard that they initially set for themselves. Some of the staff were way lacking in professionalism as in they were screwing around and being super loud as they were making the food. Not cool. Not all of them but a few. My bean burrito Terry's way which I usually love and completely devour was way too salty and bland. I did not even finish it. Also, as other reviewers stated, this new location has none of the charm of the 7th ave or 7 st location. When the food, service, and atmosphere are sub par why would you come back?
(2)Charles F.
Took the place of Baja Fresh all over the valley. Really to bad. The food we got during a non-busy time was cold and delivered at distinctly different times. Food was at best presentable but the taste was unappealing. The service was Ok to good but it cannot make up for average to poor food.
(2)Austin B.
Waited 20 mins for 4 tacos and a burrito. Only 2 other people in the whole place. Taste was OK. Will never go back.
(1)Rachel L.
I love America's Taco Shop. I only gave this location 3 stars due to lack of service. I am used to ATS taking pride in their service. You can tell this location is a franchise.
(3)Craig S.
I know it is your first week open but the speed and efficiency leaves a lot to be desired. Get it together and I will come back. Having to wait 20 minutes for a to go order when I was the only one waiting for food is not acceptable.
(2)William H.
I posted a comment before but it is not here. Interesting... I wanted to share how much I like store. I had never been to ATS before this visit. I order the chicken burrito regularly. It is always so fresh and tasty. Literally my favorite item on the menu. The guacamole and beans are GREAT! I mix them together for a special dip! It is great for my chips and burrito! The staff is GREAT!! The night manager, Robert, is so friendly! He always greets me when I arrive with a smile. I hold customer service in high regard and this place ha got it! Thank you for the food and service ATS! By the way, not as big of a fan of the smaller version. Not enough space in my opinion. This one had plenty! Very much liked that!
(5)NJ R.
I love Americas! The bean and cheese burritos are bomb. Customer service has always been good and my food always comes out right and at a timely manner.
(5)Tiffany L.
I'm kind of disappointed by this place. My friends always hit up the one in Old Town so I figured it had to be good if they were frequently going back. Everything was just meh. Nothing was special about the tacos. I ordered the trio with hot salsa and I think my favorite was the carne asada. For the price, you can probably find some better options. This just was just whatever and I had heard so many good things about America's Taco Shop...but if you read the reviews here I guess I wasn't the only person not loving it. Maybe I'll give the original location shot bc this was no better than the many chains circling around.
(3)Anne W.
The bean burrito here is like none-other. It seriously will make you crave it and have you coming back -maybe eve twice a day. It is lard-free and just amazing. America's Taco Shop is also known for their carne asada... I would say it is a nice second. I love their salsa and iced tea as well!
(5)Brett J.
If your looking for a normal sized burrito this is not the place.. I got my burrito and it looked like i had ordered from the kids menu.. Seriously the smallest burrito I've ever had.
(2)Chris S.
Tried Americas taco shop today because the line at Chipotle was out the door. There was no one at the restaurant on Saturday at Noon. Ordered a carne Asada burrito and it was about the size of a banana. The ingredients weren't the issue just the lack there of. Next time I'll wait in line at Chipotle for a burrito three times the size for about the same price.
(1)Lester V.
They took long to take out the food. Other people got there food first that had just got there. Like this place but go to another of there locations
(1)Nicole T.
I used to go to the one in Tempe on University a lot but it closed down unfortunately. Id go to the one of 7th st if it wasn't further away because this particular America's taco shop is terrible. I've always gotten the same thing, literally every time. A regular size bean and cheese burrito Terry's way. The way the Tempe location used to make it and the way the 7th st location made it perfectly. I've still yet order a halfway decent burrito of this kind at this location. Most of the time they over douse the burrito with tapatio, at least unlike how they do it at other locations. I think that almost anybody wouldn't be able to enjoy it much either when all you can taste is a mouthful of tapatio. What's the issue this time I ordered the same burrito? Not enough beans. Most of the time it's brimming with the beans, as there is no lard in them it's usually a little runny. But this is one of the saddest deflated burritos I've ever gotten from here. I could fit the total amount of beans in the burrito into two of their tiny sauce cups. Not cool. Consistency and a well made product made the right way is something this business is severely slacking on. All recipes should be consistent so I get some what of the same burrito I got last time. Haven't had that happen yet at this location. Other locations seem to get it right. One thing I can say for the one star is the service has always been generally pleasant and satisfactory. Only once did I get a little bit of flack, and that was when I returned my burrito for a new one because it contained like half a cup of tapatio i couldn't enjoy it one bit. Other than that, good service. I guess I will venture to the 7th st location from now on because Americas bean and cheese is my favorite and one of the only burritos I get from anywhere.
(1)Scott D.
I ordered a couple of carne asada tacos and a large soda for $7.77. They have that soda dispenser that can deliver just about any soda known to man. They were out of the Diet Dr. Pepper so I was saying no bueno until I saw that they had Diet Barq's Rootbeer. Nice save! The two carne asada tacos I had were basically two of the smallest tacos that I have ever seen. The taste was so so. They have a great outdoor patio and plenty of room in the dining area. But I don't see myself coming back to America's Taco Shop.
(2)Lorenia W.
Geezus I wish I would have looked at the reviews first! This TINY burrito just cost me $7! I asked the size and she Did say 7" but there is hardly anything in it! It might as well be called a rolled taco! SMDH I should have toughed out the line at Chipotle!! This is ridiculous. The guac in the carne asada burrito is okay. The salsa that comes with it is okay. The tortilla is pretty good - thank goodness it's not chewy like mission tortillas, but it could have been cooked longer or warmed up at the very least. Burrito wasn't even hot, much less warm. The meat had good flavor to it... Still WAY over priced for the amount/size of a cold burrito. Came in starving, left hungry.
(2)Brendan B.
I don't see why America's gets such a low average rating. Prices are within a dollar or two of a cookie cutter 'bertos where the food you receive is questionable at best. But food here is fresh, tasty, and unique. Is it unbelievable or absurdly cheap? No, by its darn good. I got 4 tacos today for $2 each. Carne Asada is the best.
(4)Johnny S.
I was so excited!!! I just couldn't hide it!!! Why you ask? Well, I was excited when I heard this location was opening. You see I live close by and geeezzz I loved the other locations. The other locations offered an amazing product with addictive flavors and unparalleled passion for detail and consistency. Then my excitement faded. It has taken me a long time to write this review because I kept my hopes alive - time after time and try after try. After 15 or so attempts at this sterile location I finally throw In the towel... I quit all the things... I accept my last stage of grief. 15 or so visits and not once has the flavor or experience been even sort of reminiscent of the original taco shops. Nothing tastes the same. Seriously, every time you go. You can order the same thing and it tastes like a completely different place. Even the guacamole!!! Every thing is even made differently each time. Tortillas are filled different rolled fm different. It's just strange. Isn't there a recipe? You can feel the difference. No care or attention to detail. It's like the had an authentic amazing grandma with great recipe and passion and fired her just to replace her with someone from Taco Bell. And that is being nice because at least with the bell you know what it's gonna taste like. Not like I would eat there either but still. Anyways. Sorry if this is harsh but by golly.., you had magic in a bottle and I'm disappointed that it seems like the bottle was packaged sold and then it forgot where it came from. P.s. I gave it two star because it still hurts. I Love You!
(2)Max D.
I really hate writing a poor review....but..these tacos were mediocre at best. I hade the al pastor, grilled chicken and Carne asada......not one of those three were good. The service was friendly.....I'm sorry...not coming back.
(1)Bradley S.
My wife and daughter like America's Taco Shop and always order the bean and cheese burrito. My daughter says "yummy and perfect"! My wife branched out a little and ordered two chicken tacos. She says "tasty but tiny...soggy shell that falls apart...too much guacamole. It's a chicken taco not a guacamole taco." I ordered a carne asada burrito and I say "awesome! Spicy and good but not too spicy. Cooked onions in it so good!" They need to change their name to America's Carne Asada Shop. The good: Service and burritos. Also liked the salsa. The bad. Tiny soggy tacos. And pricey. Plus 4 of the drink buttons on the soda machine said "empty". 3 stars is my review and I'll be back for burritos but nothing else.
(3)Michael B.
Super over priced for a mediocre taco,check out taco guild its wayyy better.the building is more set up for a coffee shop.i would rank them the same as El Pollo loco
(1)Brandon G.
Been here twice near closing time. Both times they were out of Carne Asada so I didn't get tacos. Tried the ceviche the second time they were out of carne and it practically came in a Dixie cup! Literally...it was probably 4 bites of ceviche for a ridiculous price. I miss the Baja Fresh that was here before this joke moved in. One star !!
(1)Gordon N.
The portions are small and they could sure use a salsa bar. Couldn't tell the hot and mild salsas apart, plus it seemed like they were made with canned crushed tomatoes. No bueno. It would be nice if some chips were included with the tacos or burritos.
(2)Elizabeth B.
Great food every visit! I'm not sure why others are giving it such low ratings, but I've also never been to the other locations. I love the chips and salsa and the quesadillas are unbelievable! I didn't think the price was outrageous - $15 for two with fountain drinks. Atmosphere is nothing to write home about but gets the job done. Can't wait to go back!
(5)Naomi G.
I LOVE this place. It's cheap, it's delicious and it doesn't make you feel miserable later on like other fast food-y type places. The bean and cheese burrito is my fave, no lard! The ladies who work at this joint, (mostly women), are the nicest. They always act happy to see me and now know me by name; I may have a burrito problem. Plus, the company is involved in the community. Just last week they did a #CarneforaCause day, giving 20% of their daily profits valley-wide to Phoenix Children's Hospital. Yummy and altruistic, love that.
(5)Kevin T.
Not anything like the original. Ordered a carne asada burrito, she rang it up as a breakfast burrito, refunded my money, made a new transaction for a carne asada burrito, and when I got home bit into a breakfast burrito. Great. Now I paid nine bucks for a breakfast burrito.
(2)Elizabeth L.
Great food, good atmosphere, but mostly- great service! I believe our cashier was Kevin and he was great. He made sure the kids had everything, from guac to straws. He sets the bar for ideal customer service. WILL BE COMING BACK SOON!
(5)Megan H.
I gotta stop going to this place!!! It's not that good anymore!!! When it was just the original 2 locations I enjoyed it and never had any complaints. This location gets my online orders wrong 100% of the time and every time it's just not that good. Chips are always stale. Beans taste funky sometimes. The cheese is different now too. Boo.
(1)