Decided to come here since it was close to Hertz Rental and we were in the mood for deli sandwiches. I ordered the Genoa Salami and Provolone on Italian and they made it just right. It's a little expensive and the taste was pretty good but nothing amazing. I don't like that the combo only comes with 1 bag of chips (lays) and if you want a different kind, you have to pay extra. That's kinda weird and ridiculous in my book. We ordered a smoothie and it was okay. Not really any flavor and kind of bland. Kind of bummed me out but no biggie. They have a big dining room with plenty of seating so that was nice. The customer service was friendly. Just a little too expensive.
(3)
Coli P.
This is my favorite sandwich place. Honestly, I don't even like sandwiches. They have a Hell's Kitchen that is amazing. Sometimes I eat there twice a week! Their bread is fresh and brownies are amazing. Kevin always gives me amazing customer service and the best sandwiches. You should really give it a try. Five stars in my books.
(5)
Lee S.
Great selection of sandwiches - vegie to hot pastrami and liverwurst. Really enjoyed the Chicken Salad. Fresh breads made daily really enhance the experience. Sides and beverages just the basics. Staff are happy providing a nice repartee (if you participate). Soups and salads also, but I can't comment as I didn't try them.
(4)
Lisa Monique C.
I ordered the Italian submarine on an Italian hoagie with coleslaw and a tropical smoothie. It was good. Fresh. Coleslaw was kind of gross. Smoothie was delicious! Clean atmosphere, but looks kind of old. Friendly staff. Good place, but nothing too special.
(3)
Brent S.
I had the Coney Island Reuben with potato salad. The bread was fresh and toasted. The sandwich was pretty good mostly because of the delicious bread. The potato salad side was a little smaller than expected. I like the fact that they bring your food out to you with out a number or name they just remember who ordered it.
(4)
John F.
This place is right across the street from my office but I always forget it's there. Not sure why, I've liked everything I've eaten there. Love the fresh baked bread. It's soft and delicious. They do tend to cut it a little thick but ask, and they will cut it thinner. Meats are good quality and tasty. Especially love the corned beef. I know other reviewers have commented that it's not a New York deli. They're right. But this ain't New York! For a desert deli, this is pretty darned good. My only complaint is the sides are pretty skimpy. Tasty, but 2 bites doesn't cut it. So, one star off for that. Staff is always friendly and helpful. Often a line but it moves fast. Overall, a good lunch choice.
(4)
jennifer m.
My family basically lives here! We have been going to Heidi's for 6 years. They have seen my daughter grow up the past 6 years and us have another child. Kevin is awesome. They always remember us and play with the kids a bit. I LOVE the hell's kitchen and the chicken salad sammi. The basic grilled cheese is FANTASTIC! Cookies and brownie's are super tasty. The bread....oh the bread. We love it!!!! it is so incredibly delicious. you could seriously just eat that and be good to go.
(5)
Tam F.
Just because it says Deli and says Brooklyn, do not mistake for Jewish or New York. Sadly, this place felt like a glorified Subway but the fact that the bagels come off the Sysco truck clinched the truth for me. Good thing the Dunkin' Donuts across the parking lot has bagels too!
(2)
Debbie T.
I was having a "me" day today, and felt like getting a deli sandwich. I was in the area, so I headed in their direction. I got there about 2ish, so the lunch crowd had pretty much left. The place had a few tables going, but for the most part, nice and quiet. The woman behind the counter was very nice. She greeted me, and asked if I had any questions...I did have a few. She answered with what I wanted to hear, so I proceeded to order. I wanted a corned beef (not hot) on rye. There were 3 options for rye, so I got the regular. I had been here before, and sometimes they cut the bread slices way too thick for me, so I asked for thinner slices. She showed me the cut, and got my approval. All I wanted was the spicy brown mustard on it, with a side of slaw and a bottled water. When I sat down, I couldn't wait to dig into my sammy...and it was sooo good! The bread was incredibly soft and fresh, the corned beef was sliced thin and piled on perfectly and there was the right amount of mustard on it. Their slaw is of the sweet variety, and I like to spoon a little bit on my sandwich as I take a bite...yummy!!! My only complaint (if it really is one), I was sitting by myself, and would've liked to have the TV on. I guess I should've asked, but I didn't.
(4)
J H.
I visited this deli for the first time tonight and was not highly impressed. I am not sure if the time I visited the deli was the reason for such low energy and bad cleanliness. When we walked in we were greeted by a filthy Oder but not greeted by the employees. Instead after standing in front of three workers for a few minutes they looked at us and said "are you ready yet". I would expect a little more personality and maybe a "hi welcome to the deli, anything I can help you with?" I then noticed all the bread that they had on the cutting board was just sitting there, within inches of a trash can. Then I looked back and noticed the filth of this location throughout all the machines and the bottom metal racks holding the bread (which the bread was way too close to the ground) were disgusting and looked like they had never been washed. So we order our food and the lady that helped us kept walking in circles, as if she was still learning the place. So we get our food and sit down and I opened my coleslaw, or lack there of. The coleslaw smelt old and looked more like a mixture between a soup and potato salad. Then I went to bite into the sandwich and it was pretty good. The bread was good, the microwaved meat was sub par, overall the sandwich is the only reason why I give them 2 stars. If they were to higher employees that enjoyed there job and had them spend less time talking to each other and more time actually cleaning the place it has potential. Also they should think about the layout as the way you order a sandwich is not inviting and confusing to some customers. I am not sure if I am going to go back, but I wish them the best.
(2)
James D.
Best Reuben I have ever had with so much meat and sauerkraut I couldn't finish it. Not bad for the price.
(4)
Alfredo S.
Pretty good pastrami sandwich! Stopped by for lunch, it was pretty busy so you might want to call in your order ahead of time!
(3)
Ryan T.
Bad service- rude and unhelpful. dirty - I saw a guy pick up the floor mats and clean them and never washed his hands. The food was horrible. Never again.
(1)
Reba M.
I've been here twice and had lovely experiences both times. Yesterday, my friend and I were in the area, and I suggested Heidi's. The line was long, but the employees were working fast. The sourdough bread, cut fresh for my sandwich, was still slightly warm from the oven. I added avocado (generous portion for only 50 cents) to my chicken salad sandwich. It was divine, and far more than I could finish, so I have my lunch for today as well! Total cost with a drink was $9 and change... Not unreasonable at all. Employees were friendly and while the service was a bit slow, I'm convinced that good food takes time, so I'll wait and not get worked up over it. I will be going back to Heidi's every time I'm in the neighborhood!
(5)
Ty A.
Honestly as long as you order it to go and skip the entire line it's not bad at all! I usually get the Italian sub, it's better quality than subway. Don't get anything other than side chips, because you'll end up with a dinky cup of anything else. It's def. not a place I would go to for lunch regularly..
(2)
Jadie P.
This place is so damn good! I have tried several sandwiches, wraps and salads and all of them were good. I drove by this place for about 4 years before I stopped on and wish I would've stopped earlier. Gf came here with some coworkers about 9 months ago and we have been coming here ever since. Cajun sauce is on point!!!!
(5)
Andy G.
Love this place!!!the sourdough bread is to die for! I also recommend the Cajun sauce so good! Gotta love the lunch specials as well. The make all there bread at the store and you can tell it's homemade!also Wednesday is free cookie Wednesday!
(5)
Kala N.
My boyfriend and I crave Heidi's deli...This is the best bread I've ever tasted and the service is with a smile! My favorite samich is the cajun turkey with avocado. I have never been dissappointed with the quality of the food and service, and I am definitely a frequent flyer there.
(5)
Hallie W.
The food was good (Italian sausage and peppers), but the 5 star was for the service. The gentleman behind the counter was so nice and friendly with my toddler son! Gave us free apple juice, chips, and a sucker for my little guy. Dining room was clean... we will be back.
(5)
Kay K.
Been here a few times. Definitely not the most original bagels, somewhat overpriced. Reuben was decent quality but didn't taste good. Had a few other bagels and coffee and they weren't so good. Service is great.
(3)
Gabrielle B.
Great sandwiches and nice staff. The bread was thick and delicious, which was my favorite part about the sandwiches. Overall great deli
(4)
Mike R.
Hot sandwich was cold. Rude staff. Paid $9 for thick cut bread and a spoon of potato salad.
(1)
Rachel S.
Every sandwich is the BOMB! AMAZING homemade sour dough bread. I would suggest they use albacore for their tuna but other than that everything is super fresh. Best sandwich shop in the West Valley!
(5)
Rachel S.
First time here and WOW! Try the Cajun Crab sandwich, you won't be disappointed. Absolutely our new favorite place to go for quality, fresh and flavorful food.
(5)
Sandra H.
My husband surprised me this morning with a Lox Bagel from Heidi's Deli! I was so excited because this is my favorite breakfast! I bit into this sandwich and was so extremely disappointed to find it was at LEAST a 3 day old bagel. The edges of this bagel were so hard it was inedible. We live very close to this deli and every time we've been there (3 times in two years!) I am disappointed. Won't be disappointed again as we will not be going back.
(1)
Gloria S.
This place is an awesome find ! I wished they were open longer into the evening hours! The crab cake sandwich and Hells Kitchen sandwich are my two favorites ! Petra is awesome at meeting all your sandwich needs!
(5)
Mike M.
One of my favorite sandwich shops, sourdough bread is the best ever! The Hell's Kitchen and the Bronx bomber and my favorite, soups are really good too. You can buy a loaf of their bread if you pre order or after lunch. I wish they were opened later and on Sundays. You won't be disappointed.
(4)
Majd G.
It's good NY style deli. Not a NY deli but close enough. Food is good and service is not bad. They have good beard too.
(4)
Keenan M.
I'm never disappointed. The staff is friendly and knowledgeable and they are always wearing a smile, if you want a real deli experience show up and place an order. (Hint) try the New Yorker.
(4)
Stefanie P.
Love this place! We've come here for years. Love the sourdough bread, sometimes we buy a loaf to take home. My favorite is the Hells kitchen, I also love the pastrami on rye, the crab cakes are great... So many great sandwiches. Always friendly service.
(5)
Audra D.
Gotta agree, staff isn't the most upbeat. Seemed annoyed when I mentioned, Yelp listed them closed. Sandwhich was good, better thank Quiznos. Wish they had more veggie topping options. I had the chicken salad on pumpernickle. Very generous sized sandwhich for price.
(2)
Stephanie W.
BIG portions. I usually get half a sandwich and it's enough for me. They have weekly specials. The bread is pretty thick so I ask for them to slice as thin as possible.
(4)
Katherine W.
Food is good if you like to be charged TWICE!! I work nearby and my coworkers recommended this location. I went a couple times and the amounts being charged to my account were more as compared to my receipt. Before noticing this issue; I found another. I made a CASH purchase for $13.31. and a card purchase of $3.27 and then found both transactions on my card history!!!! So, they actually charged me cash and then charged my card. Double charges have not only happened to me but ALL of my coworkers that have been to this location. My boss the other day told me he didn't go to heidis at all that week (or the week before) and found several transactions from heidis on his card. So they are also storing your card information. SCARY!!!!!!! IF you decide to go there; take ONLY cash and keep your receipts. Oh, forgot to mention, the employees are rude and they get your order wrong.
(1)
Janalee H.
Kids and I have been here multiple times. Love their sandwiches. Haven't had a bad one yet.
(5)
Brady M.
I must say I was not impressed. One surly afternoon I found myself in a rut, nothing seemed to be going right. I decided that I needed some New York Deli (I know, random right?) I pulled out my trusty iPhone and proceeded to search for a Jason's or McCallister's, but to no avail. It just so happened that I was also in need of the services of my local post master, so as I drove to the post office I came across Heidi's New York Style Deli, coincidence? Fate? Happenstance? I proceeded inside. I ordered the hot pastrami on marbled rye and a chefs salad for the Dutches of Surprise (my wife) this is when everything began to unravel. My first clue that I was headed on a path of disappointment was when the pleasant young lady proceeded to place my sandwich in the microwave, pause for dramatic effect... I guess it was my fault for asking for a "hot" pastrami. The next disappointment came when the lady handed me my salad dressing in a pouch, a pouch! Deli? No, New York style? No, Authentic? No, Heidi's? I don't even know anymore :(
(1)
Lyrker A.
The staff was friendly but the food was on par with what you'd buy at a QuikTrip gas station - for twice the price. Save yourself some money and travel: Make yourself a sandwich at home. You'll get a better sandwich.
(3)
Michael C.
I'd say this is a nice little place to stop off for a quick sandwich. I haven't had any bad experiences the employees are friendly and the foods pretty good. It's nothing too different than your normal subway/Quiznos joint.
(3)
Kayt B.
Love this place. Sandwiches are so big that I can split it between 2. Great fresh bread and soups as well.
(5)
Craig S.
I had eaten here once before and I guess the food was just OK because they are only a couple of miles from where I live and I had not gone back. Well I wanted a hot dog and I was in the area so decided to give a go. When I was at the counter I remembered my last visit. Food was good but there was way to much bread. They do have a great selection of bread. They slice it thicker than store bread. The sandwiched appeared to have a generous amount of "Fixings". If that is proper to say. But I did not have a sandwich. I had a hot dog. And a very good hot dog at that. Nice and plump. Then with all the great breads they have they put the hot dog in a plain old hot dog bum. It would of been a 4 with a better bun. Just a suggestion. Decoration? Hey it is a sandwich shop. Appropriate decor for a sandwich shop. Staff was friendly but may of been a little more helpful. Since it was not posted what came on the hot dog I asked. Response, "anything you want". No we don't have that. Kinda of a guessing game. The atmosphere was very noisy and it was not very busy at the time we visited. Lots of loud people. I will be back and try one of their sandwiches.
(3)
Diana S.
ordered a Rueben sandwich and they microwaved the meat and kraut, pathetic excuse for a NY Deli.
(1)
Jill S.
This was a spur of the moment decision on my way home the other night and it was one I do not regret. I was buying for my husband and myself, assuming we would do halfsies, so need two sandwiches. Having never eaten here before, I carefully read the entire menu and decided, to get a feel for the place, I would go old school, hot corned beef with mustard on marble rye, and new school, Cajun turkey with avocado on sour dough. I watched them slice my bread from big fresh loaves and proceed to construct the goodness. Let me say that turkey sandwiches typically do not thrill me, even with the addition of one of god's perfect food, the avocado, but when the dust settled, I admit that I would order the Cajun turkey over the corned beef (which was excellent) ANY DAY. It was spectacular! The bread totally made these sandwiches! Soft and yet dense and BIG, it is worth a trip in just for that. We also added an "Awesome Salad" (that was the name) with greens, cubed fresh mozzarella, tomatoes, red onion and more avocado. Name was pretty appropriate. We will be back! Actually, as I write this, it's 10 am and I am contemplating going back for another Cajun turkey... :)
(5)
Trevor C.
I stopped in on the recommendation of a friend. The staff was friendly and the atmosphere was nice. I ordered their "sub" sandwich and for $7 this thing is pretty big, I'm a big guy and could barely finish it. It also came with choice of chips, potato salad or something else that I can't remember (sorry), and a crisp pickle slice. I chose the potato salad and really enjoyed it quite a bit. I'd almost go as far to say that I'd go back just to get more. As for the sandwich it was pretty good. Not the best I've ever had but the ingredients were fresh and plentiful. I'd give it 5 stars but the bread was a little too much like a store bought loaf to me, versus freshly made on location. Overall I enjoyed my meal and will stop by again next time I'm in the area to try some of their many more options from the menu, maybe from the hot sandwich side.
(4)
Zachary W.
Ordered the crabcakes worst idea, ever. Service is awful The place's atmosphere reeks of death. The trays are hoarded and if you throw them away the employees are forced to dig for them. And to top it off the food is so extremely expensive. Just keep driving, go to sprouts across the street get a better sandwich for way less. Hey even Subway would be a better choice.
(1)
Rick B.
not impressed ...for the price very little meat and and tasted disgusting.... they heat the meat in microwave right in front of you which probably means not fresh...bread cut so so small and no greeting what so ever from the employee..looked at me like why are you here with no smile at all. i ordered a ruben and after one bite i threw it away. will never go back waste of money...
(1)
Jimmy U.
Chicken salad sandwich! They bake all of their own bread and you can taste it. Will never go to subway again.
(5)
Lindsey S.
The service was wonderful. They even take fax orders. Food is fantastic and convenient. Thanks to all the staff at Heidi ' s for making my co-workers and I very satisfied while working on Sunday.
(5)
Cassandra B.
I love this deli and lucky for me, it's right around the corner! Everything I have ever ordered has been fresh and delicious and comes with a smile from the friendly staff. I highly recommend the Pastrami and no matter which bread you choose, it's all made in house and is incredible!
(5)
Amy R.
Food is sooo good here!! Hands down the best, freshest bread in town! I would go here and just eat the bread!! But the sandwiches are very good too. The line can get long sometimes but they always move quickly and it's worth any wait
(5)
Arlin B.
In my never ending quest to find a good east coast deli hot pastrami sandwich I decided to stop by Heidi's Brooklyn Deli. I was somewhat apprehensive yet optimistic when I pulled up to Heidi's for lunch the other day. After all there were several "signs of goodness" as carefully evaluated my surroundings upon entering Heidi's. Sign #1 this place was going to be good; they were very busy when I walked in; hence there might be a reason why, busy usually = good eats. Sign #2 this place was going to be good; I noticed there were a lot of older peeps, aka snow-birds eating here as I walked in; hence there might be a reason why, older peeps usually know where the good deli's are. Sign #3 this place was going to be good; the smell of fresh cooked bread hits you in the face as you walk in; hence there might be a reason why, fresh cooked bread usually = fresh cooked everything Well to my chagrin this did not hit mark but it was an enjoyable experience. My hot pastrami was shaved cold cut and heated. My rye was the best feature of this main event. It was awesome, well balanced with just enough crisp vs chew and extremely fresh. My potato salad and cole slaw was store bought not fresh. I asked the person that was waiting on me why they don't offer more fresh options and she stated it's all about the bread and their fresh approach to sandwich selections. They offer several different sandwich selections other than the traditional such as a chipotle chicken with guac, spicy may, veggies on a baguette or bread of your choice. I sampled that as well on a second visit and it was good but most definitely not east coast. Lesson learned; Pay no attention to "signs" for people have different taste and expectations of what a good deli should be in Phoenix. Heidi's is a great alternative to burger and fries. They have wonderful breads and offer a good selection of sandwiches, salads and soups.
(3)
Jolly M.
They make FRESH BREAD daily and often! SUPER YUMMY Reuben!! You MUST try! I'd give them a 5 star if they can improve on their order time with customers. It was slow. Yet, the customer service is appreciated. : )
(4)
Kristen R.
I live within a mile of Heidi's and have been coming her regularly for several years. I have never been disappointed with the food. Everything I've tried has been great. The restaurant is typically clean and I usually have good service.
(5)
Myke R.
I had a breakfast sandwich - egg, bacon, pepper jack cheese on a jalopeno bagel! I loved mine, but my 15 yr old daughter was unimpressed with her roasted turkey on wheat. She just said it was boring. It needed some pizazz. This probably doesn't need mentioning, because this was our first time at Heidi's, but the place wreaked of some sort varnish or something. They said it was from the place next door that was under construction. I was simply disgusted with the smell. Almost had to leave. The food was good though and I'll be back for more, and to see if it always stinks of something other than deli food.
(4)
Benjamin P.
I have been going to Heidi's for nearly three years. After many good years and despite no major change in ownership, staff or menu, I've found myself avoiding the restaurant. Their restrictive hours (they close at 3pm) limit my experiences to weekend lunches only. I live about 7 miles away, so it is a minor trek to get there and why that is no fault of theirs, I always leave hoping the food makes up for the lousy attitudes by the majority of sandwich makers. The same crew of about 5 or 6 have been there for that entire stretch. I never feel welcomed and often feel like I am inconveniencing them to make my sandwich. The only friendly face is the older gentleman. Despite the service, I had been going regularly as the food was usually pretty good. I've tried nearly half the menu, love the soups and before they stopped serving them, was a big fan of their smoothies. Recently, their food has been subpar. A combo of sloppily made sandwiches and dry bread have forced me to look elsewhere. Perhaps I'll give them a try again in the future.
(2)
Dean W.
This is not the first time I've been to heidi's But I will be the first to admit she makes an absolutely amazing sandwich make sure you get there early before 1130 or late after 130 because if you get there at 12:30 expect to wait and wait they can make a sandwich fast But not that fast If you happen to be in the area great place to try all their sandwiches are absolutely delicious including their French dip their pastrami is great and they never hold back on the meat
(5)
Marc B.
I love the Salomon melt!!! although I am a little lethargic now and need a nap. =)
(5)
Tara S.
I love the food here it is some of the best sandwiches I have ever had, but I will make sure when I go again I will not order or stay when they have three of the rudest don't care about their jobs kids working behind the counter. They made me feel like it was an Inconvenience that they had to help me. Stood in front of the blond with a pink bandana in her hair for 3 minutes before she said a word to us. Then she said someone will be with you in a Minute. Well low and behold she ended up helping us (if that's what we are calling the poor customer service). The young boy behind the counter you could tell was not real excited about being there and was wanting to be somewhere else and the third dark haired girl looked lost and scared and had no clue just sat and stared blankly. So yes I will go there but will walk out if I see any of these three behind the counter.
(3)
Ken J.
So... The food is awesome but BRING CASH ONLY!!! I have been eating here for years and everything was copasetic until a month ago when I bought a sammich and brownie and the next thing you know, I'm suddenly trying to spend $485 at Wal Mart, buying gas in Boston, Philly, and going to the Home depot in Pittsburgh... all from the comfort of my recliner in Buckeye, AZ! So of course I'm bitching about this at work (right down the street from Heidi's) and 3 of my coworkers who all went there for lunch on the same day had the same thing happen to them! Not a huge fan of debit card fraud, but the cajun turkey sammich is pretty tasty... So, if youre feeling lucky, I recommend Heidi's Brooklyn Deli!
(1)
Karen G.
Really great place! Staff is very friendly! and work hard! It's my main choice for lunch. The bread is really something, along with the Cajun sauce "YUM!" Their "Hell's Kitchen" is to die for. They are expensive but it's worth it because the quality is out of this world! Great ingredients and secret recipes. I eat a lot of Heidi's and I can say their service and food is consistent which is uncommon but a real treat!
(5)
Lou R.
Excellent food made accurately and quickly. Very well priced. Friendly and helpful staff.
(4)
Todd B.
Heidi...I don't know if all deli's are like this in Brooklyn, if they are I surely don't need to visit then. Very, very dull and boring inside with no pizazz at all. I was hoping to emulate a NYC trip by coming here, but that didn't quite happen. The sandwich I had, the reuben with pastrami on rye bread wasn't too bad. The meat and saurkraut were about average. The highlight was the bread as it was very fresh and full of flavor. At least they got something right here. Overall I may or may not come back here. I'm sure the place serves the lunch business crowd and that's what it's good for.
(3)
Heather J.
When in doubt, take a recommendation from some of the regulars. The chicken salad sandwich is to die for. Well, maybe not actually, really, die for... but I'd drive there and pay full price for it. Other reviewers are right -- this place is a bit pricey if you are on a budget -- but the way to get around that is to go for the daily special. For right around $6 you are out the door with your huge sandwich; a choice of chips, potato salad or coleslaw; and a drink. $1.50 buys you a giant chocolate chip cookie for dessert. The other secret is that they sell their bread (if they have any left) after 2 pm. I'm still waiting to get a loaf of their sourdough to make into french toast on the weekend.
(4)
Ross K.
Heidi's is as good as any NY deli !!! The best pastrami and Swiss I have ever had. They make all of their bread fresh on site.
(5)
Beth A.
Just a bragging point: I've totally been to the original Heidi's Brooklyn Deli in Denver, Colorado. Its Peoria counterpart is a fantastic place to get lunch in the West Valley. I have sampled quite a few of the menu items. I do tend to stay away from anything with mustard, ham, bologna type meats, and rye bread. However, the meatball on Italian bread and the chicken marinara on French bread are delicious menu options. I also like the Club sandwich on the croissant. They also have a "build your own" option if nothing on the menu looks appealing (an impossible feat). Every sandwich comes with a bag of chips and a pickle. The milkshakes and malts are made from real ice cream (also available by the scoop) with generous portions. All of the desserts are fabulous, but they advertise the cheesecake as "homemade" and I'm pretty sure it is not. Heidi's also serves breakfast, but I've never gotten around to trying it. I would love to sample their lox bagel because it looks out of this world. The prices are more than reasonable for the portion sizes and quality that Heidi's offers! My only complaint is that the restaurant keeps odd hours. It seems like they are never open when I get a sandwich craving!
(4)
John M.
Had the breakfast bagel. Very fresh and tasty.
(4)
Connor B.
Will never eat here again. Sandwich was meteocre and overpriced. On top Of that I was charged more than I was told the total was. Horrible first time experience!
(1)
Bob R.
They asked me if I wanted my sandwich heated and immediately threw it in the microwave and then wanted me to pay $10 for it. After looking around for hidden cameras to see if I was being punked I declined the meal and went next door and got great Gyro.
(1)
Eli H.
At first the atmosphere reminded me of Wildflower with the set up and seating but they make your sandwich to order right in front of you which takes a little while and can back up the line. I love that you can see how they make it from scratch and event the bread is getting baked while your their. They did tell me that the Hells Kitchen and Cajun Turkey with Avocado were their best sellers and it lived up to some pretty good hype. I ordered the HK and wife had CTA, my HUGE sandwich has egg salad, bacon, cheese, avocado, and cajun sauce....WOW was this sandwich so fricken good that I ate the whole thing and that caused problems later for me. The combination of all those ingredients is making me hungry right now but just dont eat the whole thing. My wife loved her CTA and we will definitely go back.
(4)
Tom K.
I cant understand how this place is still in business, the food is over priced, the quantity is little unless you like lots of bread but not enough meat for the $8 sandwich. went there 2 times and will not go back again.
(1)
Amanda B.
Every few months I go back, just to see if it's improved any. I'm a sucker and it's down the road. Honestly? I imagine you will encounter this brief scenario: There will probably be a long line and frazzled employees. You'll likely realize that you arrived home with a bread and mayonnaise sandwich upon arriving home. The food is lousy and the service poor, but the bread really does stand out. Without anything to hold that up (and, as someone else pointed out, microwaves on the counters), I don't have any great desire to return.
(1)
Gary W.
Food is fine, just too expensive for what you get.
(3)
David S.
Fantastic food, filling and satisfying at the same time. The only thing wrong with this place the last few times I've gone in has been the clenliness of the eating area. Food crumbs and trays don't make for a pleasent environment. The food, however, makes up for it.
(4)
Michael S.
Another great lunchtime location. They make a great Reuben sandwich smothered in kraut and nestled in the most delicious marble rye bread. I usually get half corned beef and half pastrami. The only downside to this place is the usual long line of people. I go there probably about once every other month, and I don't think I've ever been there without waiting in a line at least 5 or 6 deep. I think the ever-present lines say something about the place.
(4)
Kristy S.
I absolutely LOVE LOVE LOVE sandwiches and this is by far my favorite sandwich place!!! There is enough meat on one sandwich for at least 4 Footlong sandwiches at subway! Fresh bread, veggies and an overall pleasant experience. The people are always friendly. I wish there was one in the East Valley!!!!
(5)
Kristen B.
I recently went to Heidi's for the first time and it was great. They had a white board with the day's special written on it: a chicken salad sandwich that came with mayo, mustard, lettuce, tomato and onion, your choice of a side, potato salad, coleslaw, or chips, and a fountain drink for $5.95! What a great deal! We asked the girl working if she liked the chicken salad and she replied that she did not like it because they use honey in it. I appreciated her honesty and got it anyway, I like honey! The chicken salad was great! Certainly not what I expect chicken salad to taste like, but delicious. I chose to have it on pumpernickle bread, which they bake fresh. I decided on potato salad for my side. It is made with red potatos and tasted good but the portion was very small! Now that I know how tiny the side portions are, I will always get a bag of chips instead. I am excited to go back and try some real deli classics and see what else they offer for cheap daily specials!
(4)
Angie G.
Love this place, they have the BEST corned beef sandwiches around! A little pricey but not horrible, a little dull inside. But all around great sammies.
(4)
Amanda D.
I come here for lunch every now and then and am usually pretty happy with my sandwich. I always get the hell's kitchen its super yummy, egg salad with bacon avocado and a Delicious Cajun spicy mayo on fresh soft sourdough bread. Last time I was here I got a chicken salad sandwich and was very disappointed just tasted a little funky and I didn't like the dark meat it had in it. Good soups and they have smoothies and ice cream as well. Definitely not cheap but the sandwiches are so huge I usually split it with who ever I am with.
(4)
Tiana G.
I love heidi's...it is a little more expensive, but I think it's worth it! When I worked down 83rd...everyone would tell me about this place and finally I went. The people there are really nice and gave me a couple extra coupons to hand out when I got back to work. I love love love their tuna salad...you can get all the fixings but I just like it with lettuce. The sandwich is huge...thats why you have the option of half a sandwich. The bread is delicious, wish I could remember what type it is. It's only open for lunch and it can get pretty busy in here around noon so be warned. There were a couple times I came in on a lunch break took a look at the line and had to bone out and just go hungry for the day *tear* It's bad because you know when you crave something and nothing else sounds good. You get a pickle and a side with your meal..I get the slaw.
(4)
Kevin H.
If your idea of a good sandwich involves a copious amount of bread with very little meat, this is the place for you. I had the Pastrami, it was microwaved (ugghh). Service was less than friendly. Witnessed a manager type apologizing and offering comped food to two different groups for return visits. When a deli with Brooklyn in the name cannot construct a proper Pastrami on rye, no need to delve any further. Might pass as a bakery for a loaf to go perhaps.
(1)
Stevey P.
A tree grows in Peoria, uh I mean Brooklyn. A Brooklyn deli settled in Peoria of all places? WTF is that all about? It's savvy business sense is what it is. This corner of the Valley is starved for a New York / Italian deli - and from the throng of a lunch-time crowd I think my hunch is right. This Denver-based deli is new to town, but is taking the Arrowhead area and this Golds Gym strip mall by storm. If you get there between 12-1 you're looking at a wait about 10 people deep. NERD-ALERT ADVERTISING ASIDE You might recall the two-stage clever billboard campaign about a year ago with with a UPS packaged look to it simply messaged with the words "Something is coming from Brooklyn." A ripped corner on the billboard a few weeks later revealed the logo and location. Ok now, back to the review. I had heard about the bread here, but didn't take those comments too seriously. I swear to God. I have never seen bread so huge, fluffy and decadent. These freshly-baked loaves sit at the counter taunting would-be customers with their beauty and scrumptiousness. The marble rye roll was as big as my face. The sourdough, wheat and white slices must be an INCH AND A HALF THICK! You walk up to the counter, place your order with your own sandwich maker - which Heidi's has at about 10 staff members deep! The sandwich selections are typical of New York or Italian delis and the feel of the place with its clubby dark wood booth atmosphere there evokes Brooklyn alright. I've had the Transplanted New Yorker and Cajun Turkey Avocados sandwiches. The TNY comes with five Italian meats, provolone and a spicy chipotle aioli. Holy crap was that sauce HOT. I mean, I like my food spicy, but I got a big wad of that in one bite, and WOWEE it made me wince a bit. Another more popular sandwich there (which I want to try next time) is Hells Kitchen - which silly me, I thought was a trendy Manhattan nabe. The HK is egg salad, bacon, swiss, avocado and the spicy sauce. Sounds weirdly decadent yet tasty all at once. The best named item would have to be the "Make Your Own, But Don't Be a Pain in the Ass" Wrap - a more clever way to put it, eh? If you're a Nathan's Famous hot dog fan, you can get your fix for that here too. They don't mess around when it comes to portions - with meats on the heavy side. But at $7 each the sandwiches aren't cheap either. So you get what you pay for here. The desserts are similarly fresh-baked, huge and delicious -- having had both the 5-inch square brownies and cookies. I spied a delicious cannoli here, so keep that in mind too. After $9 and change you've got yourself some good deli grub, and probably might consider yourself a newly devout fan -- like I do. Yes folks. A tree grows in Brooklyn. And a Brooklyn deli now grows in Peoria. P.S. Biltmore and Downtown locations are opening later this year.
(4)
Steve E.
OK, so it's in a strip mall in Peoria and the dull decor isn't some throwback to New York. The bread, however, is full and flavorful, the sandwiches are HUGE with lots of meat (or egg in the case of the egg salad sandwich) and simple toppings, and the services is very. A little pricey, but worth it if you're in the area.
(4)
Elizabeth A.
I work right by this place and have tried it a few times. The food is good, especially the Transplanted New Yorker (or something like that). BUT, I have to say, its overpriced. $9.00 for a sandwich and tiny bag of chips is too much in my opinion, so I won't be going there too often. That's a shame because the food is quite good.
(3)
Mike R.
i have to agree with benjamin p. i used to go there alot but always felt like i was bothering them with my business..havent been back in a while..i felt like a sandwich today and was gonna give it another try til i read the most recent reviews..i guess i will go somewhere else....
(2)
Ben B.
My wife and I were looking for a change of pace for lunch on a Saturday and since there aren't many good sandwich places in the west valley we decided Heidi's sounded good. When we placed our orders they made the sandwiches right in front of us, Italian on a sub roll for my wife and a Reuben on marble rye for myself. Wow, that bread was fantastic, you can tell that it's freshly made. It's soft and moist, I loved it. You get a choice of several types, but we stuck with the defaults. The sandwiches were also generously piled with the ingredients, I had corned beef on sauerkraut. The meat had great flavor and the sides were also quite wonderful. You get your choice of potato salad, cole slaw, or chips. I had the slaw and wife had the potato salad. Both tasted better than store bought, but I think the sandwiches were the stars. The store was roomy and open, it was fine for a deli. The sandwiches were in the $6-$7 range. There were soups and wraps as well. We'll definitely be trying there again, as it's much better than Quizno's, Blimpies, and definitely Subway.
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : No Caters : Yes
Megan J.
Decided to come here since it was close to Hertz Rental and we were in the mood for deli sandwiches. I ordered the Genoa Salami and Provolone on Italian and they made it just right. It's a little expensive and the taste was pretty good but nothing amazing. I don't like that the combo only comes with 1 bag of chips (lays) and if you want a different kind, you have to pay extra. That's kinda weird and ridiculous in my book. We ordered a smoothie and it was okay. Not really any flavor and kind of bland. Kind of bummed me out but no biggie. They have a big dining room with plenty of seating so that was nice. The customer service was friendly. Just a little too expensive.
(3)Coli P.
This is my favorite sandwich place. Honestly, I don't even like sandwiches. They have a Hell's Kitchen that is amazing. Sometimes I eat there twice a week! Their bread is fresh and brownies are amazing. Kevin always gives me amazing customer service and the best sandwiches. You should really give it a try. Five stars in my books.
(5)Lee S.
Great selection of sandwiches - vegie to hot pastrami and liverwurst. Really enjoyed the Chicken Salad. Fresh breads made daily really enhance the experience. Sides and beverages just the basics. Staff are happy providing a nice repartee (if you participate). Soups and salads also, but I can't comment as I didn't try them.
(4)Lisa Monique C.
I ordered the Italian submarine on an Italian hoagie with coleslaw and a tropical smoothie. It was good. Fresh. Coleslaw was kind of gross. Smoothie was delicious! Clean atmosphere, but looks kind of old. Friendly staff. Good place, but nothing too special.
(3)Brent S.
I had the Coney Island Reuben with potato salad. The bread was fresh and toasted. The sandwich was pretty good mostly because of the delicious bread. The potato salad side was a little smaller than expected. I like the fact that they bring your food out to you with out a number or name they just remember who ordered it.
(4)John F.
This place is right across the street from my office but I always forget it's there. Not sure why, I've liked everything I've eaten there. Love the fresh baked bread. It's soft and delicious. They do tend to cut it a little thick but ask, and they will cut it thinner. Meats are good quality and tasty. Especially love the corned beef. I know other reviewers have commented that it's not a New York deli. They're right. But this ain't New York! For a desert deli, this is pretty darned good. My only complaint is the sides are pretty skimpy. Tasty, but 2 bites doesn't cut it. So, one star off for that. Staff is always friendly and helpful. Often a line but it moves fast. Overall, a good lunch choice.
(4)jennifer m.
My family basically lives here! We have been going to Heidi's for 6 years. They have seen my daughter grow up the past 6 years and us have another child. Kevin is awesome. They always remember us and play with the kids a bit. I LOVE the hell's kitchen and the chicken salad sammi. The basic grilled cheese is FANTASTIC! Cookies and brownie's are super tasty. The bread....oh the bread. We love it!!!! it is so incredibly delicious. you could seriously just eat that and be good to go.
(5)Tam F.
Just because it says Deli and says Brooklyn, do not mistake for Jewish or New York. Sadly, this place felt like a glorified Subway but the fact that the bagels come off the Sysco truck clinched the truth for me. Good thing the Dunkin' Donuts across the parking lot has bagels too!
(2)Debbie T.
I was having a "me" day today, and felt like getting a deli sandwich. I was in the area, so I headed in their direction. I got there about 2ish, so the lunch crowd had pretty much left. The place had a few tables going, but for the most part, nice and quiet. The woman behind the counter was very nice. She greeted me, and asked if I had any questions...I did have a few. She answered with what I wanted to hear, so I proceeded to order. I wanted a corned beef (not hot) on rye. There were 3 options for rye, so I got the regular. I had been here before, and sometimes they cut the bread slices way too thick for me, so I asked for thinner slices. She showed me the cut, and got my approval. All I wanted was the spicy brown mustard on it, with a side of slaw and a bottled water. When I sat down, I couldn't wait to dig into my sammy...and it was sooo good! The bread was incredibly soft and fresh, the corned beef was sliced thin and piled on perfectly and there was the right amount of mustard on it. Their slaw is of the sweet variety, and I like to spoon a little bit on my sandwich as I take a bite...yummy!!! My only complaint (if it really is one), I was sitting by myself, and would've liked to have the TV on. I guess I should've asked, but I didn't.
(4)J H.
I visited this deli for the first time tonight and was not highly impressed. I am not sure if the time I visited the deli was the reason for such low energy and bad cleanliness. When we walked in we were greeted by a filthy Oder but not greeted by the employees. Instead after standing in front of three workers for a few minutes they looked at us and said "are you ready yet". I would expect a little more personality and maybe a "hi welcome to the deli, anything I can help you with?" I then noticed all the bread that they had on the cutting board was just sitting there, within inches of a trash can. Then I looked back and noticed the filth of this location throughout all the machines and the bottom metal racks holding the bread (which the bread was way too close to the ground) were disgusting and looked like they had never been washed. So we order our food and the lady that helped us kept walking in circles, as if she was still learning the place. So we get our food and sit down and I opened my coleslaw, or lack there of. The coleslaw smelt old and looked more like a mixture between a soup and potato salad. Then I went to bite into the sandwich and it was pretty good. The bread was good, the microwaved meat was sub par, overall the sandwich is the only reason why I give them 2 stars. If they were to higher employees that enjoyed there job and had them spend less time talking to each other and more time actually cleaning the place it has potential. Also they should think about the layout as the way you order a sandwich is not inviting and confusing to some customers. I am not sure if I am going to go back, but I wish them the best.
(2)James D.
Best Reuben I have ever had with so much meat and sauerkraut I couldn't finish it. Not bad for the price.
(4)Alfredo S.
Pretty good pastrami sandwich! Stopped by for lunch, it was pretty busy so you might want to call in your order ahead of time!
(3)Ryan T.
Bad service- rude and unhelpful. dirty - I saw a guy pick up the floor mats and clean them and never washed his hands. The food was horrible. Never again.
(1)Reba M.
I've been here twice and had lovely experiences both times. Yesterday, my friend and I were in the area, and I suggested Heidi's. The line was long, but the employees were working fast. The sourdough bread, cut fresh for my sandwich, was still slightly warm from the oven. I added avocado (generous portion for only 50 cents) to my chicken salad sandwich. It was divine, and far more than I could finish, so I have my lunch for today as well! Total cost with a drink was $9 and change... Not unreasonable at all. Employees were friendly and while the service was a bit slow, I'm convinced that good food takes time, so I'll wait and not get worked up over it. I will be going back to Heidi's every time I'm in the neighborhood!
(5)Ty A.
Honestly as long as you order it to go and skip the entire line it's not bad at all! I usually get the Italian sub, it's better quality than subway. Don't get anything other than side chips, because you'll end up with a dinky cup of anything else. It's def. not a place I would go to for lunch regularly..
(2)Jadie P.
This place is so damn good! I have tried several sandwiches, wraps and salads and all of them were good. I drove by this place for about 4 years before I stopped on and wish I would've stopped earlier. Gf came here with some coworkers about 9 months ago and we have been coming here ever since. Cajun sauce is on point!!!!
(5)Andy G.
Love this place!!!the sourdough bread is to die for! I also recommend the Cajun sauce so good! Gotta love the lunch specials as well. The make all there bread at the store and you can tell it's homemade!also Wednesday is free cookie Wednesday!
(5)Kala N.
My boyfriend and I crave Heidi's deli...This is the best bread I've ever tasted and the service is with a smile! My favorite samich is the cajun turkey with avocado. I have never been dissappointed with the quality of the food and service, and I am definitely a frequent flyer there.
(5)Hallie W.
The food was good (Italian sausage and peppers), but the 5 star was for the service. The gentleman behind the counter was so nice and friendly with my toddler son! Gave us free apple juice, chips, and a sucker for my little guy. Dining room was clean... we will be back.
(5)Kay K.
Been here a few times. Definitely not the most original bagels, somewhat overpriced. Reuben was decent quality but didn't taste good. Had a few other bagels and coffee and they weren't so good. Service is great.
(3)Gabrielle B.
Great sandwiches and nice staff. The bread was thick and delicious, which was my favorite part about the sandwiches. Overall great deli
(4)Mike R.
Hot sandwich was cold. Rude staff. Paid $9 for thick cut bread and a spoon of potato salad.
(1)Rachel S.
Every sandwich is the BOMB! AMAZING homemade sour dough bread. I would suggest they use albacore for their tuna but other than that everything is super fresh. Best sandwich shop in the West Valley!
(5)Rachel S.
First time here and WOW! Try the Cajun Crab sandwich, you won't be disappointed. Absolutely our new favorite place to go for quality, fresh and flavorful food.
(5)Sandra H.
My husband surprised me this morning with a Lox Bagel from Heidi's Deli! I was so excited because this is my favorite breakfast! I bit into this sandwich and was so extremely disappointed to find it was at LEAST a 3 day old bagel. The edges of this bagel were so hard it was inedible. We live very close to this deli and every time we've been there (3 times in two years!) I am disappointed. Won't be disappointed again as we will not be going back.
(1)Gloria S.
This place is an awesome find ! I wished they were open longer into the evening hours! The crab cake sandwich and Hells Kitchen sandwich are my two favorites ! Petra is awesome at meeting all your sandwich needs!
(5)Mike M.
One of my favorite sandwich shops, sourdough bread is the best ever! The Hell's Kitchen and the Bronx bomber and my favorite, soups are really good too. You can buy a loaf of their bread if you pre order or after lunch. I wish they were opened later and on Sundays. You won't be disappointed.
(4)Majd G.
It's good NY style deli. Not a NY deli but close enough. Food is good and service is not bad. They have good beard too.
(4)Keenan M.
I'm never disappointed. The staff is friendly and knowledgeable and they are always wearing a smile, if you want a real deli experience show up and place an order. (Hint) try the New Yorker.
(4)Stefanie P.
Love this place! We've come here for years. Love the sourdough bread, sometimes we buy a loaf to take home. My favorite is the Hells kitchen, I also love the pastrami on rye, the crab cakes are great... So many great sandwiches. Always friendly service.
(5)Audra D.
Gotta agree, staff isn't the most upbeat. Seemed annoyed when I mentioned, Yelp listed them closed. Sandwhich was good, better thank Quiznos. Wish they had more veggie topping options. I had the chicken salad on pumpernickle. Very generous sized sandwhich for price.
(2)Stephanie W.
BIG portions. I usually get half a sandwich and it's enough for me. They have weekly specials. The bread is pretty thick so I ask for them to slice as thin as possible.
(4)Katherine W.
Food is good if you like to be charged TWICE!! I work nearby and my coworkers recommended this location. I went a couple times and the amounts being charged to my account were more as compared to my receipt. Before noticing this issue; I found another. I made a CASH purchase for $13.31. and a card purchase of $3.27 and then found both transactions on my card history!!!! So, they actually charged me cash and then charged my card. Double charges have not only happened to me but ALL of my coworkers that have been to this location. My boss the other day told me he didn't go to heidis at all that week (or the week before) and found several transactions from heidis on his card. So they are also storing your card information. SCARY!!!!!!! IF you decide to go there; take ONLY cash and keep your receipts. Oh, forgot to mention, the employees are rude and they get your order wrong.
(1)Janalee H.
Kids and I have been here multiple times. Love their sandwiches. Haven't had a bad one yet.
(5)Brady M.
I must say I was not impressed. One surly afternoon I found myself in a rut, nothing seemed to be going right. I decided that I needed some New York Deli (I know, random right?) I pulled out my trusty iPhone and proceeded to search for a Jason's or McCallister's, but to no avail. It just so happened that I was also in need of the services of my local post master, so as I drove to the post office I came across Heidi's New York Style Deli, coincidence? Fate? Happenstance? I proceeded inside. I ordered the hot pastrami on marbled rye and a chefs salad for the Dutches of Surprise (my wife) this is when everything began to unravel. My first clue that I was headed on a path of disappointment was when the pleasant young lady proceeded to place my sandwich in the microwave, pause for dramatic effect... I guess it was my fault for asking for a "hot" pastrami. The next disappointment came when the lady handed me my salad dressing in a pouch, a pouch! Deli? No, New York style? No, Authentic? No, Heidi's? I don't even know anymore :(
(1)Lyrker A.
The staff was friendly but the food was on par with what you'd buy at a QuikTrip gas station - for twice the price. Save yourself some money and travel: Make yourself a sandwich at home. You'll get a better sandwich.
(3)Michael C.
I'd say this is a nice little place to stop off for a quick sandwich. I haven't had any bad experiences the employees are friendly and the foods pretty good. It's nothing too different than your normal subway/Quiznos joint.
(3)Kayt B.
Love this place. Sandwiches are so big that I can split it between 2. Great fresh bread and soups as well.
(5)Craig S.
I had eaten here once before and I guess the food was just OK because they are only a couple of miles from where I live and I had not gone back. Well I wanted a hot dog and I was in the area so decided to give a go. When I was at the counter I remembered my last visit. Food was good but there was way to much bread. They do have a great selection of bread. They slice it thicker than store bread. The sandwiched appeared to have a generous amount of "Fixings". If that is proper to say. But I did not have a sandwich. I had a hot dog. And a very good hot dog at that. Nice and plump. Then with all the great breads they have they put the hot dog in a plain old hot dog bum. It would of been a 4 with a better bun. Just a suggestion. Decoration? Hey it is a sandwich shop. Appropriate decor for a sandwich shop. Staff was friendly but may of been a little more helpful. Since it was not posted what came on the hot dog I asked. Response, "anything you want". No we don't have that. Kinda of a guessing game. The atmosphere was very noisy and it was not very busy at the time we visited. Lots of loud people. I will be back and try one of their sandwiches.
(3)Diana S.
ordered a Rueben sandwich and they microwaved the meat and kraut, pathetic excuse for a NY Deli.
(1)Jill S.
This was a spur of the moment decision on my way home the other night and it was one I do not regret. I was buying for my husband and myself, assuming we would do halfsies, so need two sandwiches. Having never eaten here before, I carefully read the entire menu and decided, to get a feel for the place, I would go old school, hot corned beef with mustard on marble rye, and new school, Cajun turkey with avocado on sour dough. I watched them slice my bread from big fresh loaves and proceed to construct the goodness. Let me say that turkey sandwiches typically do not thrill me, even with the addition of one of god's perfect food, the avocado, but when the dust settled, I admit that I would order the Cajun turkey over the corned beef (which was excellent) ANY DAY. It was spectacular! The bread totally made these sandwiches! Soft and yet dense and BIG, it is worth a trip in just for that. We also added an "Awesome Salad" (that was the name) with greens, cubed fresh mozzarella, tomatoes, red onion and more avocado. Name was pretty appropriate. We will be back! Actually, as I write this, it's 10 am and I am contemplating going back for another Cajun turkey... :)
(5)Trevor C.
I stopped in on the recommendation of a friend. The staff was friendly and the atmosphere was nice. I ordered their "sub" sandwich and for $7 this thing is pretty big, I'm a big guy and could barely finish it. It also came with choice of chips, potato salad or something else that I can't remember (sorry), and a crisp pickle slice. I chose the potato salad and really enjoyed it quite a bit. I'd almost go as far to say that I'd go back just to get more. As for the sandwich it was pretty good. Not the best I've ever had but the ingredients were fresh and plentiful. I'd give it 5 stars but the bread was a little too much like a store bought loaf to me, versus freshly made on location. Overall I enjoyed my meal and will stop by again next time I'm in the area to try some of their many more options from the menu, maybe from the hot sandwich side.
(4)Zachary W.
Ordered the crabcakes worst idea, ever. Service is awful The place's atmosphere reeks of death. The trays are hoarded and if you throw them away the employees are forced to dig for them. And to top it off the food is so extremely expensive. Just keep driving, go to sprouts across the street get a better sandwich for way less. Hey even Subway would be a better choice.
(1)Rick B.
not impressed ...for the price very little meat and and tasted disgusting.... they heat the meat in microwave right in front of you which probably means not fresh...bread cut so so small and no greeting what so ever from the employee..looked at me like why are you here with no smile at all. i ordered a ruben and after one bite i threw it away. will never go back waste of money...
(1)Jimmy U.
Chicken salad sandwich! They bake all of their own bread and you can taste it. Will never go to subway again.
(5)Lindsey S.
The service was wonderful. They even take fax orders. Food is fantastic and convenient. Thanks to all the staff at Heidi ' s for making my co-workers and I very satisfied while working on Sunday.
(5)Cassandra B.
I love this deli and lucky for me, it's right around the corner! Everything I have ever ordered has been fresh and delicious and comes with a smile from the friendly staff. I highly recommend the Pastrami and no matter which bread you choose, it's all made in house and is incredible!
(5)Amy R.
Food is sooo good here!! Hands down the best, freshest bread in town! I would go here and just eat the bread!! But the sandwiches are very good too. The line can get long sometimes but they always move quickly and it's worth any wait
(5)Arlin B.
In my never ending quest to find a good east coast deli hot pastrami sandwich I decided to stop by Heidi's Brooklyn Deli. I was somewhat apprehensive yet optimistic when I pulled up to Heidi's for lunch the other day. After all there were several "signs of goodness" as carefully evaluated my surroundings upon entering Heidi's. Sign #1 this place was going to be good; they were very busy when I walked in; hence there might be a reason why, busy usually = good eats. Sign #2 this place was going to be good; I noticed there were a lot of older peeps, aka snow-birds eating here as I walked in; hence there might be a reason why, older peeps usually know where the good deli's are. Sign #3 this place was going to be good; the smell of fresh cooked bread hits you in the face as you walk in; hence there might be a reason why, fresh cooked bread usually = fresh cooked everything Well to my chagrin this did not hit mark but it was an enjoyable experience. My hot pastrami was shaved cold cut and heated. My rye was the best feature of this main event. It was awesome, well balanced with just enough crisp vs chew and extremely fresh. My potato salad and cole slaw was store bought not fresh. I asked the person that was waiting on me why they don't offer more fresh options and she stated it's all about the bread and their fresh approach to sandwich selections. They offer several different sandwich selections other than the traditional such as a chipotle chicken with guac, spicy may, veggies on a baguette or bread of your choice. I sampled that as well on a second visit and it was good but most definitely not east coast. Lesson learned; Pay no attention to "signs" for people have different taste and expectations of what a good deli should be in Phoenix. Heidi's is a great alternative to burger and fries. They have wonderful breads and offer a good selection of sandwiches, salads and soups.
(3)Jolly M.
They make FRESH BREAD daily and often! SUPER YUMMY Reuben!! You MUST try! I'd give them a 5 star if they can improve on their order time with customers. It was slow. Yet, the customer service is appreciated. : )
(4)Kristen R.
I live within a mile of Heidi's and have been coming her regularly for several years. I have never been disappointed with the food. Everything I've tried has been great. The restaurant is typically clean and I usually have good service.
(5)Myke R.
I had a breakfast sandwich - egg, bacon, pepper jack cheese on a jalopeno bagel! I loved mine, but my 15 yr old daughter was unimpressed with her roasted turkey on wheat. She just said it was boring. It needed some pizazz. This probably doesn't need mentioning, because this was our first time at Heidi's, but the place wreaked of some sort varnish or something. They said it was from the place next door that was under construction. I was simply disgusted with the smell. Almost had to leave. The food was good though and I'll be back for more, and to see if it always stinks of something other than deli food.
(4)Benjamin P.
I have been going to Heidi's for nearly three years. After many good years and despite no major change in ownership, staff or menu, I've found myself avoiding the restaurant. Their restrictive hours (they close at 3pm) limit my experiences to weekend lunches only. I live about 7 miles away, so it is a minor trek to get there and why that is no fault of theirs, I always leave hoping the food makes up for the lousy attitudes by the majority of sandwich makers. The same crew of about 5 or 6 have been there for that entire stretch. I never feel welcomed and often feel like I am inconveniencing them to make my sandwich. The only friendly face is the older gentleman. Despite the service, I had been going regularly as the food was usually pretty good. I've tried nearly half the menu, love the soups and before they stopped serving them, was a big fan of their smoothies. Recently, their food has been subpar. A combo of sloppily made sandwiches and dry bread have forced me to look elsewhere. Perhaps I'll give them a try again in the future.
(2)Dean W.
This is not the first time I've been to heidi's But I will be the first to admit she makes an absolutely amazing sandwich make sure you get there early before 1130 or late after 130 because if you get there at 12:30 expect to wait and wait they can make a sandwich fast But not that fast If you happen to be in the area great place to try all their sandwiches are absolutely delicious including their French dip their pastrami is great and they never hold back on the meat
(5)Marc B.
I love the Salomon melt!!! although I am a little lethargic now and need a nap. =)
(5)Tara S.
I love the food here it is some of the best sandwiches I have ever had, but I will make sure when I go again I will not order or stay when they have three of the rudest don't care about their jobs kids working behind the counter. They made me feel like it was an Inconvenience that they had to help me. Stood in front of the blond with a pink bandana in her hair for 3 minutes before she said a word to us. Then she said someone will be with you in a Minute. Well low and behold she ended up helping us (if that's what we are calling the poor customer service). The young boy behind the counter you could tell was not real excited about being there and was wanting to be somewhere else and the third dark haired girl looked lost and scared and had no clue just sat and stared blankly. So yes I will go there but will walk out if I see any of these three behind the counter.
(3)Ken J.
So... The food is awesome but BRING CASH ONLY!!! I have been eating here for years and everything was copasetic until a month ago when I bought a sammich and brownie and the next thing you know, I'm suddenly trying to spend $485 at Wal Mart, buying gas in Boston, Philly, and going to the Home depot in Pittsburgh... all from the comfort of my recliner in Buckeye, AZ! So of course I'm bitching about this at work (right down the street from Heidi's) and 3 of my coworkers who all went there for lunch on the same day had the same thing happen to them! Not a huge fan of debit card fraud, but the cajun turkey sammich is pretty tasty... So, if youre feeling lucky, I recommend Heidi's Brooklyn Deli!
(1)Karen G.
Really great place! Staff is very friendly! and work hard! It's my main choice for lunch. The bread is really something, along with the Cajun sauce "YUM!" Their "Hell's Kitchen" is to die for. They are expensive but it's worth it because the quality is out of this world! Great ingredients and secret recipes. I eat a lot of Heidi's and I can say their service and food is consistent which is uncommon but a real treat!
(5)Lou R.
Excellent food made accurately and quickly. Very well priced. Friendly and helpful staff.
(4)Todd B.
Heidi...I don't know if all deli's are like this in Brooklyn, if they are I surely don't need to visit then. Very, very dull and boring inside with no pizazz at all. I was hoping to emulate a NYC trip by coming here, but that didn't quite happen. The sandwich I had, the reuben with pastrami on rye bread wasn't too bad. The meat and saurkraut were about average. The highlight was the bread as it was very fresh and full of flavor. At least they got something right here. Overall I may or may not come back here. I'm sure the place serves the lunch business crowd and that's what it's good for.
(3)Heather J.
When in doubt, take a recommendation from some of the regulars. The chicken salad sandwich is to die for. Well, maybe not actually, really, die for... but I'd drive there and pay full price for it. Other reviewers are right -- this place is a bit pricey if you are on a budget -- but the way to get around that is to go for the daily special. For right around $6 you are out the door with your huge sandwich; a choice of chips, potato salad or coleslaw; and a drink. $1.50 buys you a giant chocolate chip cookie for dessert. The other secret is that they sell their bread (if they have any left) after 2 pm. I'm still waiting to get a loaf of their sourdough to make into french toast on the weekend.
(4)Ross K.
Heidi's is as good as any NY deli !!! The best pastrami and Swiss I have ever had. They make all of their bread fresh on site.
(5)Beth A.
Just a bragging point: I've totally been to the original Heidi's Brooklyn Deli in Denver, Colorado. Its Peoria counterpart is a fantastic place to get lunch in the West Valley. I have sampled quite a few of the menu items. I do tend to stay away from anything with mustard, ham, bologna type meats, and rye bread. However, the meatball on Italian bread and the chicken marinara on French bread are delicious menu options. I also like the Club sandwich on the croissant. They also have a "build your own" option if nothing on the menu looks appealing (an impossible feat). Every sandwich comes with a bag of chips and a pickle. The milkshakes and malts are made from real ice cream (also available by the scoop) with generous portions. All of the desserts are fabulous, but they advertise the cheesecake as "homemade" and I'm pretty sure it is not. Heidi's also serves breakfast, but I've never gotten around to trying it. I would love to sample their lox bagel because it looks out of this world. The prices are more than reasonable for the portion sizes and quality that Heidi's offers! My only complaint is that the restaurant keeps odd hours. It seems like they are never open when I get a sandwich craving!
(4)John M.
Had the breakfast bagel. Very fresh and tasty.
(4)Connor B.
Will never eat here again. Sandwich was meteocre and overpriced. On top Of that I was charged more than I was told the total was. Horrible first time experience!
(1)Bob R.
They asked me if I wanted my sandwich heated and immediately threw it in the microwave and then wanted me to pay $10 for it. After looking around for hidden cameras to see if I was being punked I declined the meal and went next door and got great Gyro.
(1)Eli H.
At first the atmosphere reminded me of Wildflower with the set up and seating but they make your sandwich to order right in front of you which takes a little while and can back up the line. I love that you can see how they make it from scratch and event the bread is getting baked while your their. They did tell me that the Hells Kitchen and Cajun Turkey with Avocado were their best sellers and it lived up to some pretty good hype. I ordered the HK and wife had CTA, my HUGE sandwich has egg salad, bacon, cheese, avocado, and cajun sauce....WOW was this sandwich so fricken good that I ate the whole thing and that caused problems later for me. The combination of all those ingredients is making me hungry right now but just dont eat the whole thing. My wife loved her CTA and we will definitely go back.
(4)Tom K.
I cant understand how this place is still in business, the food is over priced, the quantity is little unless you like lots of bread but not enough meat for the $8 sandwich. went there 2 times and will not go back again.
(1)Amanda B.
Every few months I go back, just to see if it's improved any. I'm a sucker and it's down the road. Honestly? I imagine you will encounter this brief scenario: There will probably be a long line and frazzled employees. You'll likely realize that you arrived home with a bread and mayonnaise sandwich upon arriving home. The food is lousy and the service poor, but the bread really does stand out. Without anything to hold that up (and, as someone else pointed out, microwaves on the counters), I don't have any great desire to return.
(1)Gary W.
Food is fine, just too expensive for what you get.
(3)David S.
Fantastic food, filling and satisfying at the same time. The only thing wrong with this place the last few times I've gone in has been the clenliness of the eating area. Food crumbs and trays don't make for a pleasent environment. The food, however, makes up for it.
(4)Michael S.
Another great lunchtime location. They make a great Reuben sandwich smothered in kraut and nestled in the most delicious marble rye bread. I usually get half corned beef and half pastrami. The only downside to this place is the usual long line of people. I go there probably about once every other month, and I don't think I've ever been there without waiting in a line at least 5 or 6 deep. I think the ever-present lines say something about the place.
(4)Kristy S.
I absolutely LOVE LOVE LOVE sandwiches and this is by far my favorite sandwich place!!! There is enough meat on one sandwich for at least 4 Footlong sandwiches at subway! Fresh bread, veggies and an overall pleasant experience. The people are always friendly. I wish there was one in the East Valley!!!!
(5)Kristen B.
I recently went to Heidi's for the first time and it was great. They had a white board with the day's special written on it: a chicken salad sandwich that came with mayo, mustard, lettuce, tomato and onion, your choice of a side, potato salad, coleslaw, or chips, and a fountain drink for $5.95! What a great deal! We asked the girl working if she liked the chicken salad and she replied that she did not like it because they use honey in it. I appreciated her honesty and got it anyway, I like honey! The chicken salad was great! Certainly not what I expect chicken salad to taste like, but delicious. I chose to have it on pumpernickle bread, which they bake fresh. I decided on potato salad for my side. It is made with red potatos and tasted good but the portion was very small! Now that I know how tiny the side portions are, I will always get a bag of chips instead. I am excited to go back and try some real deli classics and see what else they offer for cheap daily specials!
(4)Angie G.
Love this place, they have the BEST corned beef sandwiches around! A little pricey but not horrible, a little dull inside. But all around great sammies.
(4)Amanda D.
I come here for lunch every now and then and am usually pretty happy with my sandwich. I always get the hell's kitchen its super yummy, egg salad with bacon avocado and a Delicious Cajun spicy mayo on fresh soft sourdough bread. Last time I was here I got a chicken salad sandwich and was very disappointed just tasted a little funky and I didn't like the dark meat it had in it. Good soups and they have smoothies and ice cream as well. Definitely not cheap but the sandwiches are so huge I usually split it with who ever I am with.
(4)Tiana G.
I love heidi's...it is a little more expensive, but I think it's worth it! When I worked down 83rd...everyone would tell me about this place and finally I went. The people there are really nice and gave me a couple extra coupons to hand out when I got back to work. I love love love their tuna salad...you can get all the fixings but I just like it with lettuce. The sandwich is huge...thats why you have the option of half a sandwich. The bread is delicious, wish I could remember what type it is. It's only open for lunch and it can get pretty busy in here around noon so be warned. There were a couple times I came in on a lunch break took a look at the line and had to bone out and just go hungry for the day *tear* It's bad because you know when you crave something and nothing else sounds good. You get a pickle and a side with your meal..I get the slaw.
(4)Kevin H.
If your idea of a good sandwich involves a copious amount of bread with very little meat, this is the place for you. I had the Pastrami, it was microwaved (ugghh). Service was less than friendly. Witnessed a manager type apologizing and offering comped food to two different groups for return visits. When a deli with Brooklyn in the name cannot construct a proper Pastrami on rye, no need to delve any further. Might pass as a bakery for a loaf to go perhaps.
(1)Stevey P.
A tree grows in Peoria, uh I mean Brooklyn. A Brooklyn deli settled in Peoria of all places? WTF is that all about? It's savvy business sense is what it is. This corner of the Valley is starved for a New York / Italian deli - and from the throng of a lunch-time crowd I think my hunch is right. This Denver-based deli is new to town, but is taking the Arrowhead area and this Golds Gym strip mall by storm. If you get there between 12-1 you're looking at a wait about 10 people deep. NERD-ALERT ADVERTISING ASIDE You might recall the two-stage clever billboard campaign about a year ago with with a UPS packaged look to it simply messaged with the words "Something is coming from Brooklyn." A ripped corner on the billboard a few weeks later revealed the logo and location. Ok now, back to the review. I had heard about the bread here, but didn't take those comments too seriously. I swear to God. I have never seen bread so huge, fluffy and decadent. These freshly-baked loaves sit at the counter taunting would-be customers with their beauty and scrumptiousness. The marble rye roll was as big as my face. The sourdough, wheat and white slices must be an INCH AND A HALF THICK! You walk up to the counter, place your order with your own sandwich maker - which Heidi's has at about 10 staff members deep! The sandwich selections are typical of New York or Italian delis and the feel of the place with its clubby dark wood booth atmosphere there evokes Brooklyn alright. I've had the Transplanted New Yorker and Cajun Turkey Avocados sandwiches. The TNY comes with five Italian meats, provolone and a spicy chipotle aioli. Holy crap was that sauce HOT. I mean, I like my food spicy, but I got a big wad of that in one bite, and WOWEE it made me wince a bit. Another more popular sandwich there (which I want to try next time) is Hells Kitchen - which silly me, I thought was a trendy Manhattan nabe. The HK is egg salad, bacon, swiss, avocado and the spicy sauce. Sounds weirdly decadent yet tasty all at once. The best named item would have to be the "Make Your Own, But Don't Be a Pain in the Ass" Wrap - a more clever way to put it, eh? If you're a Nathan's Famous hot dog fan, you can get your fix for that here too. They don't mess around when it comes to portions - with meats on the heavy side. But at $7 each the sandwiches aren't cheap either. So you get what you pay for here. The desserts are similarly fresh-baked, huge and delicious -- having had both the 5-inch square brownies and cookies. I spied a delicious cannoli here, so keep that in mind too. After $9 and change you've got yourself some good deli grub, and probably might consider yourself a newly devout fan -- like I do. Yes folks. A tree grows in Brooklyn. And a Brooklyn deli now grows in Peoria. P.S. Biltmore and Downtown locations are opening later this year.
(4)Steve E.
OK, so it's in a strip mall in Peoria and the dull decor isn't some throwback to New York. The bread, however, is full and flavorful, the sandwiches are HUGE with lots of meat (or egg in the case of the egg salad sandwich) and simple toppings, and the services is very. A little pricey, but worth it if you're in the area.
(4)Elizabeth A.
I work right by this place and have tried it a few times. The food is good, especially the Transplanted New Yorker (or something like that). BUT, I have to say, its overpriced. $9.00 for a sandwich and tiny bag of chips is too much in my opinion, so I won't be going there too often. That's a shame because the food is quite good.
(3)Mike R.
i have to agree with benjamin p. i used to go there alot but always felt like i was bothering them with my business..havent been back in a while..i felt like a sandwich today and was gonna give it another try til i read the most recent reviews..i guess i will go somewhere else....
(2)Ben B.
My wife and I were looking for a change of pace for lunch on a Saturday and since there aren't many good sandwich places in the west valley we decided Heidi's sounded good. When we placed our orders they made the sandwiches right in front of us, Italian on a sub roll for my wife and a Reuben on marble rye for myself. Wow, that bread was fantastic, you can tell that it's freshly made. It's soft and moist, I loved it. You get a choice of several types, but we stuck with the defaults. The sandwiches were also generously piled with the ingredients, I had corned beef on sauerkraut. The meat had great flavor and the sides were also quite wonderful. You get your choice of potato salad, cole slaw, or chips. I had the slaw and wife had the potato salad. Both tasted better than store bought, but I think the sandwiches were the stars. The store was roomy and open, it was fine for a deli. The sandwiches were in the $6-$7 range. There were soups and wraps as well. We'll definitely be trying there again, as it's much better than Quizno's, Blimpies, and definitely Subway.
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