In & Out Burger Menu

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  • April S.

    Location: it is located by the San Tan mall. The parking was crowded due to holiday season. We were going to find a parking and dine in, but we've decided to take it to go since it was completely packed with no available parking space. Service: staffs were friendly. They are the reason I am giving this place a 2 stars Food: How many stars should I rate this place when my stomach got sick for a few hours after eating their food? The French fries were greasy and the animal style regular burger was falling apart. I also ordered a root beer soda and it was water down. I used to love in-and-out burger until now. Rating: I will try a different location but will probably skip this one.

    (2)
  • Norma N.

    We come here often and I was rather surprised as to how bad their fries were this time. I guess I better mention it next time I go. There were a lot of what looked like burnt pieces and they were not golden brown and crunchy. Maybe it was what was left over from the lunch rush? I hope not.

    (4)
  • Tonny T.

    Im in love with these burgers, every bite tastes like the American Dream I had as a little Chinese boy. The animal style burgers and fries add extra delicious points. (Customer service and food is consistent and great)

    (5)
  • Leslie D.

    This in and out is very good and quick always love the food at in-n-out. What I don't like is that when you call and you go right to corporate not to the individual restaurant. We had a couple burgers that weren't in the order and rather than being able to call and say something directly to the restaurant we could only get a hold of corporate which is not fair nor is it efficient.

    (4)
  • Marissa D.

    I usually love love love the service at in n out but going in at 9:30 on a Friday night was a mistake I guess. Savanna took our order standing outside because of the crowd and she was in an incredibly snobby mood! I don't think I've ever encountered a snobby employee at In N Out in my entire life. Not cool. We drove up to the window(s) and Cody AND Adam were super friendly and made us feel better about the situation. But I'm bothered enough to be writing it in this review. So hopefully Savannah gets put on something else besides taking orders because that is not her thing.

    (4)
  • Jeff G.

    What a great burger and fries. Simple, fresh, good! Can't wait for In-and-Out to make it to Houston!

    (5)
  • Clinton P.

    Has to be one of the best burger joints I have been too. The burgers are cooked fresh and if you are in the drive thru, you can actually watch the whole process. It's hard to drive past, smell the aroma coming out of here and not stop to grab a double double lol

    (4)
  • Luis F.

    blah, I tried In & Out once in LA, but I was with people in a hurry and couldn't really remember my experience. So, I decided to give it another try in AZ. (I'm from the eastcoast) Honestly I have no idea what the hype's about. The burger was alright, but just too damn greasy on the buns I have no idea why my friends don't eat McDonalds but eat this stuff. I almost saw no difference. Not sure how I feel about this place. It's good, just too damn greasy in my opinion.

    (3)
  • Zachary M.

    Never had a single issue stemming from this place. You wait an average 10 minutes but that's because they always have customers. Food is always amazing!!

    (5)
  • Abigail A.

    Yummy fast food and fresh burgers and fries. I went in during lunch time, which wasn't too busy compared to dinner time. The service was a little slower than usual, which was a little surprising. The burger and fries were good and I always go for the pink lemonade. Only concern is that the take out bags end up being really drenched/stained with oil and grease; not sure if that's because it's packed right by the burger making-grilling area and/or the burger being slightly exposed and not wrapped completely. Overall, still can never go wrong with In n Out.

    (3)
  • Cherry Z.

    The in and out best there is!!! Love this place the food is amazing and always fresh. The aroma of the food is so addictive.

    (5)
  • Jerica D.

    We tried a few burger joints while on the west coast and noticed this brand of burgers to be on every corner. When we pulled up at this location the line was wrapped around the building, so I assumed--this must be a good burger joint.. Umm wrong. We went inside and the menu is not that big. You can either get just a regular hamburger or a double patty cheeseburger and a few other options. I ordered a double patty cheeseburger. The burger was just ok--nothing spectacular about the taste, maybe I am missing something but five guys had them beat a 101 percent. My husband ordered a strawberry shake, and it tasted like a shake from Burger King---just syrup and ice cream. Last but not least, we placed an order for french fries and they were just gross! The fries we received were hard, crunchy, and they tasted stale. I saw the gentlemen in the back area peeling and cutting the fries to be cooked so the taste of these fries really surprised me. I am not going to spend very long on this review because I wasn't impressed and it didn't seem like this company put much thought into their food or menu.

    (1)
  • Chheng L.

    Yum. In-N-Out. Simple burgers done right! What I like most is that the buns are toasted and has no sesame seeds, the grilled onions option, and that you can get it protein style if you want a low carb option. I also like that you can ask for them to add chopped chiles if want to add some spice to your burger!

    (4)
  • Sian H.

    They are just good - there was a line in the drive thru about 2pm on a Sunday but it went quickly and the food was correct as ordered and great tasting - just a simple good burger and fries done right!

    (5)
  • Phoebe M.

    Always good

    (4)
  • Thomas S.

    20 minute wait for one double double....? And no surprise that I get home and it's too over cooked to eat. This is the worst In-N-Out in the valley but it's the closest to my house. This one needs a staff overhaul, the high school kids working here on a Saturday are too busy poking each other and telling secrets and giggling about how silly the secrets are. This is a business, there's an expected level of service to be provided. Let's try to step it up if that's not too much to ask. I can't believe these fast food employees are demanding $15.00 an hour for this nonsense.

    (1)
  • Dana B.

    The only place we will get a fast food burger. Excellent burgers, quality ingredients, clean dining area, polite employees. If only I could love your fries. It took years to find them tolerable but mostly, easy way to avoid additional calories and fat.

    (4)
  • Lorraine N.

    i really developed an addiction living so close to an in and out burger.....Oh it was so easy to swing by and get my burger fix in. I cannot say enough about them....they blow away any other fast-good burger---i think five guys strives to be as good.....but they are not.....If you ever want me to shut up---give me a cheeseburger...

    (5)
  • Jasmine N.

    So much better than 5 guys and well worth the money. Simple menu and always delicious. Best fast food burger joint there is.

    (5)
  • Amanda R.

    Mmmm!!! Guilty pleasure. But clean, fast and friendly! Love love love it, once a year lol.

    (5)
  • Jim C.

    Food is excellent like ALWAYS, however this is a busy location and sometimes the waiting can be a little overbearing.

    (4)
  • Julie M.

    It's In n Out, so it's awesome and we all know this. Always a line at the drive-through, but the service is fast, and I don't think I've ever had anything wrong with my order. They don't have a specific kids menu, but they do offer stickers to kids, and as far as my kid is concerned, stickers are as good as any toy.

    (5)
  • Edward B.

    This place has always had great service every time I eat there. Keep up the good work! I highly recommend adding grilled onions and chopped peppers to your burger...delicioso!!!

    (5)
  • Jessica K.

    I just moved here from CA, so you can imagine my delight when i found one of our own here :-) Just as good as the ones in CA with the added benefit of a shorter line!! We went at 8pm on a Friday (when it would be out the door and around the block in CA) and walked right up to order. Delicious! :-)

    (5)
  • Eve B.

    I ordered a protein burger and it was great! The team was super friendly and helpful! They showed me where to look for the "secret menu" too. There were several customers in line and in the drive thru line, but the team seemed to control the pace of the everything and managed the stressful situation well! I will go back for more food in the future.

    (5)
  • David I.

    The five stars is because this is the BEST fast food burger joint in the USA. The food is hot and fresh, the menu is small so it keeps things simple and dang if the burgers are mouthwatering delicious. This is the best thing to come out of california next to fake boobs. Parking is a pain, and there is usually a line (inside). Avoid at all costs at lunchtime, it's PACKED, and that includes the drive-thru. If you can't stand the line, there many alternatives within walking distance. Oh, and get a milkshake!

    (5)
  • Kelly L.

    With out a doubt I will always love In n Out Burger. Moving back west and being able to pick up a burger and fries from my favorite fast food restaurant will never grow old. Five Guys has nothing on this classic Southern California burger joint. Gotta love it...

    (5)
  • Nicole S.

    Love this In & Out location, the cashiers and kitchen are extremely fast and my food always tastes excellent. Never been a big fan of their fries, but love the cheeseburgers and milkshakes!

    (5)
  • Lucy F.

    Food is great. However, a manager named Yael (Can't remember the spelling on the name tag) was SO incredibly rude to the workers. During a 5 minute period when I ordered and waited for my food, she was sarcastic and degrading to two young people working the registers. The food may be good, but if you treat your staff like crap, you lose me as a customer! Disgusting. Shame on you, Yael!

    (2)
  • Nora B.

    Yummy !!! Always a favorite place to go to when in town. How can something so simple be so delicious, and yet sometimes overrated but since Oregon doesn't have the chain, I always have to indulge when possible. :)

    (4)
  • Lyssa P.

    In & Out Burger is my FAVORITE. I could have one of their burgers any day, at any time. Hands down, my favorite. DYING for them to expand and come east!! Reviewing this location in Phoenix as it was the last one I visited. I was with over a dozen rowdy softball players, and they put together our entire order in no time. Their locations are always clean, with classic decor and super friendly staff. I've heard that they pay their employees very well, so they're in turn loyal, and treat the customers (and prepare the food) very well. The menu is simple, and everything on it is fantastic. You can't go wrong.

    (5)
  • John K.

    So tempting to stop by late at night. Open til 1am.

    (5)
  • Christina L.

    Fasts friendly service very clean and always a tasty burger!

    (4)
  • Josh H.

    Fast and friendly staff! Get the double double with only cheese. Just like a grilled cheese with some tasty patties. Trust me, it's better than a traditional cheese burger!

    (4)
  • Jim W.

    It's all about execution, baby! As an operations guy I really appreciate the execution I see at In & Out burger again and again. Since moving to AZ I have made probably 15 total visits to In & Out burger spread over 5-6 locations. Not once has there been the slightest mistake on my order. Not once has an employee been anything less than polite and efficient. While In & Out is not the greatest burger on earth it is pretty good and has been 100% consistent across locations and visits. That's execution, baby. Stark contrast to a local McDonald's where it has actually become an amusing stat for us to follow. They have not gotten an order right for us. Ever.

    (4)
  • Doreen K.

    We LOVE In & Out Burger, and have NEVER had a problem with the service at ANY OTHER location...EVER! However, at this location, I have driven through the drive through just for a Dr. Pepper, and I have never gotten my order right yet! How hard is a Large Dr, Pepper???? I mean REALLY?!?! Both times, I drive up & am given a medium...when I politely inform the workers that I ordered a Large, I am asked, "Oh, would you like to upgrade that?" and then was asked for the $$$ difference!!! The last time I was there, I did, again politely, tell the employee that I ordered a Large Dr. Pepper, he disagreed and basically implied that I was not telling the truth, it is my mistake, and said that according to the receipt that I ordered a medium, and one again, asked if I wanted to upgrade for an extra charge. WOW, did he really think I didnt know what I ordered, like I just forgot? I really should not written this, no big deal right? I guess I am still just annoyed. That is ok, there are pleny of other In & Out Burgers to go to! ;)

    (1)
  • Garrett C.

    In-N-Out is incredible. If you have not ever been here, you need to go! They have yummy fries and burgers. If your vegetarian, they have a burger for that. Also, be sure to ask about their "Secret Menu" - I like Animal Style fries.

    (5)
  • Hoang T.

    Of course, everyone loves themselves some In-N-Out Burger! Service: Quick, efficient service! I always see lines dozens of cars deep, so I have definitely sat in a 20 minute line to satisfy an intense In-N-Out craving before... however we ventured inside this time and had our food within 5 minutes. Tip: Supposedly you should ask about a secret menu, which entails something called "Animal Style", which is a really saucy-grilled-oniony version of the original. So if you like that, go balls to the wall. Apparently you can get your french fries Animal Style too, which actually sounds pretty good. Location: This particular location was a real mess. Dirty tables everywhere, crap all over the floors. Real shame too, because there were employees just standing around most of the time.

    (4)
  • Brock E.

    Consistently awesome. Best burger and fries in Gilbert.

    (5)
  • Mike P.

    Ten Guys flavor for Three Guys pricing! I think In-N-Out is a great value for the product you get, although if you get a single hamburger or cheeseburger the meat is too skinny to really taste. The fries are hit or miss, and I've had good ones but usually they are a little soggy, and sometimes over done. So for food, I probably give it 3.5 or 4 stars. But In-N-Out prides themselves on customer service, and it shows in their actions, which raises their rating. I have two stories to share about that. This particular location is always clean, and the employees are always helpful and smiling. The manager here goes above and beyond even what I expect from an In-N-Out chain though, and on one occasion, when our car battery died, he tossed his keys to the cashier, who came out and gave me a jumpstart. It was an act I was very grateful for. One time I had a bad food experience, when the fries were so overdone on a takeout order, I actually called the phone number on the receipt expecting the local manager. Instead I got a customer service rep (at 8pm Arizona time) who was very apologetic and sent me some coupons. More impressive, they followed up with me after I redeemed them to make sure that everything was to my satisfaction the second time, and then sent me a hand signed Christmas card that year. They treat you right, especially at this location!

    (5)
  • Skip T.

    *****FIVE STARS***** the best of the best, the crowd was big but got fast service too. the manager Yael supervises a team of over 50 youthful energetic employees and that in of its self is a strong indication of what this young women can do. she could coach a team and take them to the world series. the large food order for the 8 of us was all correct and hot when served.thank you in n out & Yael.

    (5)
  • Brandon W.

    Love it ! Everytime I come to Arizona or head West I grab a burger animal style!

    (4)
  • danno c.

    Well done, animal style, no pickles. That's all that needs to be said.

    (4)
  • Kelly K.

    So many Burger Places So Little Time......We LOVED In and Out Burger So Much that we SKIPPED our visit to Paradise Bakery & Cafe! GREAT BURGER AND EVEN BETTER FRIES.........Our 1st Visit was at 10:30 PM on a Weeknight and the Place was Busy! People eating inside and outside...and lots of Cars in the Drive Through Waiting to place Orders To Go..... Can't wait to return during our next visit to AZ:):)

    (5)

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Opening Hours

    Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.

Specialities

  • Takes Reservations : No
    Delivery : No
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch
    Parking : Private Lot
    Bike Parking : Yes
    Wheelchair Accessible : Yes
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Ambience : Casual
    Noise Level : Average
    Alcohol : No
    Outdoor Seating : Yes
    Wi-Fi : No
    Has TV : No
    Waiter Service : No
    Drive-Thru : Yes
    Caters : No

In & Out Burger

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