The best quick to go fast food chicken sandwich. Simple and good!
(4)
John B.
This is the best location ever. Best customer service and always amazing food! Go here every day!
(5)
Mike R.
Has one of the best tasting chicken sandwiches--as long as you get the original chicken sandwich. The chargrilled sandwich is just okay--although more healthy, it's nothing compared to the fried goodness of its counterpart. Waffle fries are delicious, lemonade is actual lemonade....just lemons and sugar. They are very family friendly with snacks for the kids while you wait, free diapers in the bathroom, and ice cream with the kids meal. Fruit is always nice instead of fries, but the fruit, unfortunately is not the freshest. The staff is always polite and courteous...I always have to do a double-take when I hear, "my pleasure" when thanking them. You don't hear the too often from other fast-food restaurants. Although I may not agree with some of the corporate's stances on social issues, I never hesitate to take my kids there because I know it's one of the few place I can take my kids out to eat. They love it.
(3)
Mike W.
Good food. The place is great for families with young kids. They have cherrios and diapers available for free. Very friendly staff. This location is my favorite chick fil a.
(5)
Holly H.
I love Chick Fil A, I always have. This location is pretty dangerous for me as it is right by where I work. As I've stated in previous reviews, I'm crazy picky when it comes to what I like to eat. This location is *outstanding* because they always get my order right. My food is always nice and hot and the chicken is never dry. The employees are always super polite and professional, the restaurant is always clean, and the food is always deeeelicious. I love this place. *yum*
(5)
Nancy C.
Chick FilA is one of the best fast food restaurants out there. They have really worked on the friendly-ness factor. BUT...This particular location has the most languid bunch of workers I've ever seen. I saw four people walk out because the 7 people working behind the counter didn't step up to wait on the customers -- they were too BUSY doing other stuff like paperwork, and stacking cups. When it was my turn, I waited at the counter for 5 to 7 minutes in awe of the complete lack of service. Only one cash register was open while four more customers behind me waited to get somebody - anybody's attention. Plenty of employees were there all milling about and chatting amongst themselves. Hello??? Is there anything more important than the customers? Here's a case where they have gone out of their way to provide decent fast food, a clean environment, small extras like diapers in the bathrooms, fresh flowers, and great attitude by the employees, but then FORGOT to take their orders. I won't go back to this one.
(2)
Rick G.
The service today really was disappointing and slow. They only had one person that worked the cash register in the whole place and she was also restocking which took away from her register duties. It took several mins just to get an acknowledgement and several more to place an order. Funny thing I was the only person in line. Normally, we never have any issues with this location.
(2)
Kenneth C.
Bad food - bad service. The chicken salad sandwich made the roof of my mouth hurt because the bread was so hard and dry. I had to repeat myself numerous times before they got my order "right@, then it still came out wrong.
(1)
Jennifer W.
This chick fil a used to be the best, we went every week for family night on Tuesdays. Apparently it's taken over by new ownership in the last month and its just awful. The food is still decent but customer service and cleanliness is definitely lacking. The high chairs are horrifying now, which is one reason we used to like to go there, it was super clean and I didn't worry about bringing in a thousand things to sanitize my child's eating area. I'm not sure who the new owner is but he better step his game up, family get used to be super busy but it's dwindling down a lot now.
(2)
TJ M.
Folks, this is not your typical fast food place. The employees are glad to be working here and it shows in the way they interact with the customers. I go here and to the one on Stapely Dr. and both places the employees can sometimes be heard chatting and laughing happily while they work. It's true... I kid you not. The morale is A1 and that makes it a pleasant place to eat. If there is a problem with your order, they are happy to fix it. The food is served very fast, it's very good, and the place is always very clean. There is a gluten free menu online and they can actually print out the nutritional values from the cash register. My favorite item is the Charbroiled & Fruit salad. The cross cut fries are not smothered in salty seasoning with MSG (Except for the kind of dressing I get has it.. not sure about all of the flavors though). Oh, and one more thing... you won't find any *pink slime* here.
(5)
Blaise N.
We went on a Tuesday for lunch, And sorry we did... We placed out order and found a table. 10..15...20....25 Minutes go by and no food. The Bus boy / Food runner stops by and ask what the name on our order was. He then comes back and offers us Shakes for our wait. (which we gladly accepted) 10 Min later her brings us our food with a 1/2 Dozen cookies... ( A FOOD RUNNER... WHILE ALL 3 MANAGERS are standing at the counter) Not once did one stop by, ask or give an apology... So I thank the food runner for stepping up and taking care of us. But what a poor showing of Management....
(1)
Julie M.
Genuinely friendly employees. Fast food that doesn't taste like fast food. What I really like, though, is that the kids meals come with books! And they even have board books for kiddos under 3! If you have a smaller appetite, you could order the kid's meal for yourself and then give the book to your kid. Win-win!
(5)
Denny H.
This review can go for pretty much any Chick-Fila-A because all that I've visited are awesome, but this one I frequent the most. Customer service is the best, they set the example on how it should be done. Don't let a line at lunch or dinner time detour you, they usually get through the line fast and the food comes out super fast after you order. They bring the food to the table which I love. Great food, i always get a chicken sandwich. Very clean and well maintained. Friendly staff. My favorite for sure in this industry!
(5)
Dawn D.
Fast & friendly service and fast food as good as you can come by. I wouldn't expect anything less of Chick-Fil-A!!
(5)
Brianna W.
I never have problems with Chic-Fil-A. Sometimes when they are swamped, they send the employees out to your car while you're waiting in line to show you the menu and take your order. A bit awkward when you're wearing your jammies, but still appreciated. I love their chicken club and honey roasted BBQ sauce. They never complain or state a limit on sauces, which is appreciated because my husband and I get different kinds. If I had kids, I bet they'd appreciate all of the events they do for family nights. The only thing I would suggest is that they fill their large fries more- sometimes I feel like I should just order the medium. Overall though great food (GREAT breakfast bagel) and fast, friendly service.
(5)
Chuck R.
Every time you walk in or hit the drive through you get "It's a great day for Chick-Fil-A, how can I help you?". I feel welcomed :) The other cool random thing... if I go through the drive through with my dog, they always ask if they can give her a milkbone... so she's a fan! just sayin. As far as the food... I love this place - I mean I am the Duke on the iphone app... there all the time it seems. Chicken is clean and not fatty, always juicy and the breading is never too thick. Extra pickles is never an issue and getting American cheese on it is cool too. Normal or Spicy Chicken is my pick. My only beef w/ Chick-Fil-A is they're not open on Sundays... mormon thing. But whatcha gonna do?
(5)
Sandy C.
Only second time I came here, and this is the only fast food place I'll 5 star. - The workers actually greet you and are ready to take your order when you enter. -They bring- yes, bring, the food to you when it is ready. -It's not a hot mess like most joints, although there are usually roudy kids running around the play area. -They *gasp* say thank you! And more than just once too, AND ask you if you'd like a refill if you're hanging by the front with your cup?? If you're like me, you like spicy.. Check out #4, Spicy Chicken Sandwich meal, blows Jacks Spicy Chicken out of the water. Is a little better than Wendy's Spicy Chicken Sandwich. Please - - open on sundays, dammit.
(5)
Dan M.
If you are going to have fast food, this is a great place to have it. We typically have the #7 - Grilled Chicken sandwich with a side salad and it does the trick. Food has always been good and employees are anxious to make your experience a good one. If you have young kids...Tuesday evenings is family night, but in reality they make you feel that everyday is family day. Wonderful place to enjoy a quick meal.
(5)
Elias A.
My wife and I ate at this Chick-Fil-A this weekend and I liked it. She eats there all the time and has been trying to get me to go and I wasn't disappointed. I had the grilled chicken sandwich and some chicken tenders. Lemonade was awesome. More importantly the service was great. Everyone seemed to have such a great attitude which I appreciated. The person at the registrar was Camry and she was very helpful. We told her we were going to the movies and she told us where the theater was and how to get there quicker. I appreciated that she took the time to tells. My wife was impressed with how kid/baby friendly this place is. From diapers in the bathrooms to Cheerios in small cups for hungry kids, this place rocks!
(5)
Heather L.
Fast food is not really my thing, but I really like this Chick-Fil-A. Other than the food being pretty good (amazing for fast food) but they have Family Nights on Thursdays ( cfarestaurant.com/santan… ). I assume the other Chick-Fil-A's do as well, but I've only seen them advertised at this particular location. I took my children there tonight and for $15 (cost of dinner) my 5-year old was able to make a sock snowman craft (turned out really cute), have face-painting (by a professional, not a bored teenager) and a balloon animal (or princess, buzz light-year, batman, whatever the case may be). I was thoroughly impressed with the event and can't wait to go back for the next one. Besides all that, the restaurant was clean. The food was fresh and the chicken wasn't gross. The staff was super friendly and uber polite. I was fan! Great place to spend the evening with your family.
(5)
Brock E.
Consistent top notch service. In the three years I have worked near here, I have not had bad service even one single time. This is a great place to eat, and a breath of fresh air when compared to the service at most fast food joints.
(5)
Mike P.
Chick-Fil-A is awesome, but this is the worst location I've ever been to. Before moving to AZ, I used to eat at a CFA at least once a week, now it's a rare occasion since this is the nearest location to my house and I'm always disappointed in the service. The young cashiers are friendly enough, but CFA is supposed to be fast food, and orders are never filled at the counter. Even the basics, a sandwich and fries, always involve a wait. I don't even think it's a quest for fresh food, it feels to me like the manager is too concerned with waste more than service. Lastly, don't bother with the text message program, unless you have kids. Most of the messages were invitations to have kids come to family night or dress up. And the one time it was a good coupon, one of the managers yelled at me in the drive-thru about accepting it. Go to the location on Power & Ray, and you will get the CFA Experience you expect.
(2)
Ryan K.
Turns out this is one of many places I've been deprived of growning up in South Orange County. Amazingly this was the first time I had a Chick Fil-A chicken sandwich. All I can say it that it was damn tasty! Pulled through the drive through after Angels spring training and gobbled it down in under three minuites...I think. You have to ask for extra BBQ sauce cuz they only give you like one or two, fwiw they are ACTUALLY building one right down the street from my house!!!! You have no idea how freakin' well this place will do here!
(4)
tera r.
I love chick-fil-a!!! Im a huge fan! I usually get a number one (original chicken sandwich combo) with a sweet tea. If Im in the mood to be somewhat healthy I get the grilled chicken sandwich. Their honey mustard is really good too...my favorite kind from any fast food. I just ate at this particular one today and had excellent service. The lady that was helping me was really sweet. She just seemed happy to be there and in a good mood unlike other places. She even gave me a free breakfast sample (a sausage biscuit) since it was right after breakfast hours. I have never got this from any place before. It was a nice gesture. I didnt try it though, I just saved it for my boyfriend...he said it was really good though (and it was reheated)
(5)
Matt S.
Love the playground for kids at this one. For that reason alone - 5 stars. I mean its a chick-fil-a and you know what kind of food they have, so nothing amazing, but always good service and good food. The staff is always friendly and asking how they can help.
(5)
Liz S.
I am not a huge fan of their food but their service is spectacular. All the employees I've encountered are incredibly friendly. I usually don't order food; I just pick up a lemonade. I LOVE that lemonade! But if you are ordering food, the chicken sandwich is doable.
(4)
Frank C.
Ok Im going against the grain here. I really don't understand what the big deal is about Chick-Fil-A. Everybody raves about it. I've gone several times and I really dont think the chicken is that great. Yes they give you lots of choices in dipping sauce but if the chicken is so great do you need dipping sauce? The only reason why I'm a return customer is my 3 year old loves the play ground. Yes I do agree their staff is always very friendly. But the chicken never hits the mark for me Ive tried several items on the menu. Yesterday I had the spicey chicken wrap. Uh wheres the spice? Not spicey what so ever. It was loaded with lettuce and dry, I could tell it was not made fresh. My son ordered the chicken nuggets I tried one of his it was ok, didnt blow me out of the water. My son could care less what they were serving he just wanted to play. The place was busy and my food still arrived quickly. Im sure I will return if my son bags again as we drive by
(2)
Michael J.
Real White chicken. Waffle fries fun. Expensive for ckicken, but its not chicken parts. Love the fact it's closed Sundays!
(5)
Forest F.
The food is great, but DON'T rush from the drive through without checking your bag for all of your ordered items. And also check your receipt for that matter. I ordered one meal, one sandwich, and one small fries. Did not get our fries and the receipt says we were charged extra for the drink that came with the meal (that was given to us WITHOUT a straw). So frustrating!!!!
(2)
Shannon E.
This is how fast food *should* be: spotless facility, exemplary customer service, and delicious chicken nuggets in mah belly.
(5)
Jason R.
Just had a great experience so had to write about it. Stopped for drive thru lunch & it was super fast. I believe the manager was helping run the window & she was friendly, yet in full control of operations. She caught the fact that we asked for a special order that wasn't done right & had it corrected before serving the food. Even with the remake the check out speed was far faster than any other Chik Fil A location & most other fast food chains.
(5)
Ben M.
Not the standard Chick-fil-a! Most Chick-fil-a restaurants are exceptionally clean and have awesome customer service, but this location is more on the level of a McDonald's. After multiple visits to this location over the past few years, it seems like I always leave with a bad taste in my mouth. Not because my my experience was bad; more because it was just average and didn't reach the expectations that I have become accustomed to from other Chick-fil-a restaurants.
(3)
Kenna R.
I would never go back to this restaurant. We came here with our kids in the late afternoon. The restaurant was filthy. The floor was covered in food crumbs and garbage. The glass windows to the kids play area was smeared and disgusting. There was food on the seats. It was so bad that I actually mentioned it to the boy who brought our food. He said he would clean it up. He came back with a broom and dust pan and proceeded to sweep up the larger items of garbage and that was it. He did not clean thoroughly at all. When our food arrived the chicken nuggets for the kids were so small that it was ridiculous. The people working there were friendly enough but I was grossed out by how dirty it was. I am sure not all Chick-fil-A's are like this, but I would avoid this particular location.
(1)
Nic P.
This place is a wreck and is run incredibly poorly. Every time I go by I'll say 'please make sure my food is hot' and they graciously say 'of course' and then give me the coldest, stalest fries that are beyond inedible. They are like cardboard brick. I'm from Texas and was practically raised on this food and was always, always impressed with how the food was always so hot and fresh unlike other fast food places that just give you whatever is left over. I never failed to get hot food. Imagine my surprise when this independently owned (with zero oversight from corporate) gave me cold, bland food. I was floored. This isn't the restaurant I grew up eating at. This is some poorly run and managed money-saving racket that ONLY cares about the bottom line. I don't usually care to write reviews about fast food places because we all know most don't care what food they throw at you, but I really expected more from Chick-Fil-a. Sadly, this junk heap is a major disappointment, but the only one near me so I either accept their crappy food or I go without. What a shameful choice from such an iconic brand. I'd be embarrassed to own this and to sully such a great reputation.
(2)
Matthew G.
It's Chick-Fil-A....what can I say? I can eat it every day....YAY!!
(5)
Ashley V.
It was my first time coming here since I live in Las Vegas and it was pretty good! Service was okay, nothing too great. I got a spicy chicken sandwich and boy was that good! It was so juicy and crispy, it's like the chicken sandwich I always wanted but never got. It was more on the mild side but it was better than no spice at all. Next time I'll try the original sandwich. Waffle fries were good, it all went together with the chick-Fil-a sauce. My experience was overall awesome and I would love to go again if I lived closer to one :(
(5)
Jen T.
I'm not sure what has happened with this location - the performance has gone down tremendously. We tried to go Saturday morning, but they were not open!?? They were supposed to be open at 6:30am and it was 6:50am...So we went today and it was not worth the wait! The biscuits must have been left over from Saturday they were so hard and the piece of chicken on the biscuit was a 1/4 of the size of the biscuit. They must have known that the biscuits were old because they threw a gift card for a free grilled chicken sandwich. Why not just say they were out of them and had us choose a better/fresher option? Won't be returning.
(2)
Matthew G.
Excellent food, excellent service. I eat here frequently as I work within walking distance, and have never had it any different. Great place for a quick lunch or a family outing. My son loves the playground here too!
(5)
T C.
Always a very friendly staff. When one of my visits took a little longer than anticipated the comped my bill. Excellent experience and customer service.
(5)
Tobias D.
I love this place! Great food and "It's always a beautiful day at Chik-Fil-A"!! I love that every time I go through the drive thru, they give my dog a dog biscuit.
(5)
Kaycie S.
Love chic-fil-a! I don't stray far from the basic nuggets- but have had a chicken sand which and I also enjoy the chicken strip salad. The shakes are really tasty as well! My whole family likes chic-fil-a, and that is pretty rare -my whole clan to agree on something. Price is what you expect for a fast food place-no dollar menu here though-about $7 for a meal. Staff is always very pleasant and you won't get out of there without hearing "its our pleasure". Drive through is always pretty long at lunch time but moves quick. They do have an indoor play place but my kids are too old so I can't comment on cleanliness-restaurant is always kept neat however. They are closed on sundays.
(5)
Jessica P.
We don't have fast food very often, but usually when we do we like to go to Chick Fil A. Generally speaking, Chick Fil As are clean with polite, friendly employees and consistently good food. This location is the exception to that rule. The restaurant is constantly filthy in one way or another. It is still possibly a step up from some other fast food restaurants, but in the context of Chick Fil As standards, this one is completely sub par. On one visit, I was standing in front of the counter while waiting for part of my order, and I noticed that my shoes were sticking to the floor. Initially I dismissed it and moved over, but found that I was STILL sticking to the floor. I looked down and found that there was a thick layer of sticky soda (movie theater floors x 1 million) that was now caked onto my shoes and causing me to stick to the floor even after I'd moved away from it. When I was finally able to catch an employee's attention to let them know, I was told "oh, there's a leak, we know about it" with no further action (no one came to clean it up, at least temporarily, during our entire visit to the restaurant) On another occasion, I went to get a child's booster seat and when I looked over the few seats available, found that each and every one of them was disgustingly caked with various food splattered all over them. I selected one that had the food mostly relegated to the edges and sides of the seat, and proceeded to grab several Purell packets to wipe it down myself. Several employees glanced at me during the process but weren't too terribly concerned apparently. On a regular basis, there are consistently a variety of smaller but still obnoxious ongoing issues, such as overfull trash cans and gross bathrooms. Additionally, a tiny thing that I've noticed (and appreciated) at other Chick Fil As is that when you get a highchair, they always always have a sticky placemat laid over the back of the highchair - this is so nice, because when your hands are full of a baby, your food, etc, it is great that they are anticipating your needs by having this readily available, and having it on the highchair means it is one less thing you have to grab. However, at this Chick Fil A, it is extremely rare for the placemat to be on the highchairs; you pretty much always have to stop and pick it up separately. Again, it is small, but it does make a difference and just shows that they don't care quite as much about their customers as all of the other locations. The staff at this location is nice enough in the scheme of fast food places, but again, does not really live up to the standards that I've come to expect from Chick Fil A as a brand. They are your typical teenaged fast food employees; where I usually find that Chick Fil A employees are respectful, polite, conscientious, and engaging, these employees tend to be a bit more removed, more interested in joking around with other employees, and while they go through the motions of decent service, they're missing that little extra that makes such a huge difference at other locations. Additionally, I usually see quite a bit of management presence on the floor at other locations, but it seems much rarer here. I've also observed managers being pretty rude to employees once or twice - most recently a manager belligerently ordering someone in the kitchen to get "some soup that is actually hot" in a very sarcastic tone with very angry body language. The food is generally pretty much the same as other Chick Fil As, but our order does seem to be messed up more often here than at other locations. We usually order our sandwiches without pickles, and this only actually gets done about 50% of the time. It isn't a huge deal, but does completely change the flavor of the sandwich to a more pickly flavor, which no one in our family cares for. If we had a location even only slightly further away, we would definitely make the trek, but as we are quite far from the next closest restaurant, we end up here anytime we need something quick, and each time we regret spending our money with this particular restaurant since it is so disappointing.
(1)
Desirae E.
Food is always good. This particular Chick-fil-a has diapers in the bathroom for the smallest customers convenience. They have fun activities and parties in the restaurant regularly.
(5)
Jenn M.
I have noticed that this particular location is suffering, poor customer service! I have ordered breakfast and even lunch, no matter what I order- it is always the same "please pull around to the front so we can prepare your food". AKA serve the other customers. When more than 10 minutes passed and the manager "jennifer" came out to my vehicle she had the nerve to blame the food I had ordered. She ALWAYS has an excuse and never can receive constructive feedback. Due to HER, I wrote corporate to complain and have relocated to the Gilbert and Germann location. They have NEVER asked me to pull around and wait for food....seriously the San Tan location is suffering from bad business managers--- I will not return to this location unless I can be assured Jennifer is no longer there nor the management that believes this is acceptable. I will post a review for the "Good" location.
(1)
Keith O.
Ran into one of the principle owners she was a complete ***hole to bad,remember the people who interact with away from business can write reviews as well . I would not go to this location because of her.
(1)
Zachary M.
Management is awful!! I complained because my food took to long and it wasn't made right. I got in a fight with the shift manager because the first words that came out of his mouth were "what do you want me to do?" Then when I called the store manager she actually tried defending him by saying his feelings were hurt because I used a couple cuss words. If you can't take steam from a customer you shouldn't be a manager. And when you can't hold your managers accountable for escalating tensions, then you shouldn't run the store. I called corporate and they said they passed the info to the franchise owner. Horrible store. Never going there again!!!
(1)
Judy A.
This is the worst Chick-Fil-A I have ever visited and I have been to a lot. It is run very poorly. Management does not appear to care about customer satisfaction at all. They are not willing to work with dietary tastes and restrictions. Apparently they don't care what their customers want and their employees overall just do not appear to be very happy. I will drive the extra couple miles to go to the store on Power. It is worth the extra time and gas money to be respected as a customer!!!
(1)
Neka N.
I've only visited this location once. I ordered the baked chicken nuggets, a medium fry, and the number 1 which is the chicken sandwich combo. The fries were not fresh and the nuggets tasted old. They looked nothing like the nuggets in the commercial. The whole experience was disappointing to say the least.
(2)
Suki S.
They were good before now with the grilled chicken sandwiches they are even better love the chick-fil-a house sauce dont think you can get better than them on a chicken sandwich
(5)
Curt L.
The place is as busy as usual but the quality of the food has definitely gone down hill. Arrived just after noon. The food was cold. You could tell the waffle frys had been setting a while - cold and tough. This is the second time in the past month that we have come here and the food has not been up to their usual standard.
(1)
Jessica K.
First time and I wasn't impressed. Chicken is flavorless, dry and way too pricey. Will not return.
(1)
Marshall R.
Yum fresh fried chicken and for all of you that don't know it they hand batter it all them selfs! The peach milkshake is the best but it is only seasonal!
(4)
Dana B.
Honestly, I love this place. Everyone is so polite and well trained. The food is excellent (and they've made a recent commitment to healthier/no GMO. Yay!!). I LOVE being able to get chicken for breakfast (their biscuits are dangerously tasty), we love their chicken and I have recently have a new love affair with their market salad. Keep being awesome and THANK YOU for moving toward no GMO, it's much appreciated by your hard core Chick Fil A loving customers.
(5)
JKtravel S.
In spite of globetrotting a fair amount and NOT living in a cave I've missed Chick-fil-A until today. It has definitely displaced a beef option or two when fast food is needed. Several sauces are gluten free as are the grilled chicken nuggets. Hand dipped milk shakes take prep time but compare to results from specialty ice cream shops in my opinion. Half a dozen uniformed Gilbert police were among customers. Management and staff were totally in tuned with customers in service and courtesy; they made me feel like I was at a Ritz Carlton or surrounded by "Minnesota nice." I'll go back.
(5)
kathy j.
We love this chick fil a it is the best The servers come around to refill your drinks. They have family events. The chicken is great.
(5)
Leslie N.
I have been going to this Chick Filet since it opened. I have always had the best service, and have enjoyed taking my kids here over the past few years! I had never considered writing a review until tonight because it was such a terrible experience. Upon arrival at the drive-thru I noticed the girl who was taking my order clearly was not happy to be there. She sounded very unhappy and very irritated through the speaker, and when she said "my pleasure" it was clearly anything but. However I understand people have bad days, and I moved forward in line. I had decided to order coffee this evening, and I had asked the girl if they had coffee available to which she had replied yes. When I did get to the window they had informed that I would have to drive out front while the coffee was made. I was reluctant but I assumed with such great service in the past this would go quickly. I was wrong..I sat out front for over 10 minutes before I walked in to ask what was taking so long. While the girl who came over to me with coffee was apologetic..the woman Mikayla who was wearing a white collared type shirt who I assume was the manager just stared at me. She saw me ask about my coffee, and how I had waited. Not only did she not offer me any kind words she looked at me as though I were a major inconvenience. I was so offended at the whole experience that I decided to type this review. It was so bad that after all those great experiences this one night overshadowed them all. I hope they make some changes..
(1)
Ron S.
As fast food chicken goes, this is probably the best. I have tried a lot items on their menu, my favorite is the chicken nuggets. These nuggets are not just chicken "parts". These nuggets are real chicken breasts cut into bite size pieces, with 8 or more sauces to choose from. I like the honey mustard and buffalo sauce. But the best nonfood item is the service. I usually go early in the day and I find the staff to be extremely friendly and they will go out of their way to make sure your order is correct and served in a timely manner.
(5)
Peggy L.
Best fast food place I've eaten. Perfect if you have children. Nice play area. Food good and timely, service excellent. Would eat here again.
(5)
Ken G.
Employees are always friendly and helpful. They bring your food to you and restaurant and bathrooms are always very clean and well stocked. Employees work the dining room area by asking if they can get you a refill, take your trash, is your food ok? WHAT the WHAT? Way to go guys!
(5)
Chris B.
I go to this restaurant at least two to three times a week service is good as any exceptional. And you can't beat family night or a play place in a restaurant if you have small kids
(5)
Wendy C.
Great environment and top quality customer service. I stopped in for a quick lunch with my son. The place was packed full of people, but a manager was out of the floor refilling drinks and smiling! Great experience and great people!
(5)
Ryan C.
My family loves Chick-fil-a, and this is probably the location closest to me, but after at least 10 visits over the past couple of years, find their service to be friendly yet slow and inefficient. I recommend taking the 202 two more exits to Power Rd, and visiting that location. They have consistently great service, speed, and food quality. I've been their more times than I'd like to admit, and never had a bad experience. In short, this is good, but great is just down the road.
(3)
Mike S.
Chick-Fil-A is so damn good. Get a shake! They're worth it.
(5)
Arizona T.
Quick and tasty Chicken Sandwches. Nothing special
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : No Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : No Drive-Thru : Yes Caters : Yes
Jeff K.
The best quick to go fast food chicken sandwich. Simple and good!
(4)John B.
This is the best location ever. Best customer service and always amazing food! Go here every day!
(5)Mike R.
Has one of the best tasting chicken sandwiches--as long as you get the original chicken sandwich. The chargrilled sandwich is just okay--although more healthy, it's nothing compared to the fried goodness of its counterpart. Waffle fries are delicious, lemonade is actual lemonade....just lemons and sugar. They are very family friendly with snacks for the kids while you wait, free diapers in the bathroom, and ice cream with the kids meal. Fruit is always nice instead of fries, but the fruit, unfortunately is not the freshest. The staff is always polite and courteous...I always have to do a double-take when I hear, "my pleasure" when thanking them. You don't hear the too often from other fast-food restaurants. Although I may not agree with some of the corporate's stances on social issues, I never hesitate to take my kids there because I know it's one of the few place I can take my kids out to eat. They love it.
(3)Mike W.
Good food. The place is great for families with young kids. They have cherrios and diapers available for free. Very friendly staff. This location is my favorite chick fil a.
(5)Holly H.
I love Chick Fil A, I always have. This location is pretty dangerous for me as it is right by where I work. As I've stated in previous reviews, I'm crazy picky when it comes to what I like to eat. This location is *outstanding* because they always get my order right. My food is always nice and hot and the chicken is never dry. The employees are always super polite and professional, the restaurant is always clean, and the food is always deeeelicious. I love this place. *yum*
(5)Nancy C.
Chick FilA is one of the best fast food restaurants out there. They have really worked on the friendly-ness factor. BUT...This particular location has the most languid bunch of workers I've ever seen. I saw four people walk out because the 7 people working behind the counter didn't step up to wait on the customers -- they were too BUSY doing other stuff like paperwork, and stacking cups. When it was my turn, I waited at the counter for 5 to 7 minutes in awe of the complete lack of service. Only one cash register was open while four more customers behind me waited to get somebody - anybody's attention. Plenty of employees were there all milling about and chatting amongst themselves. Hello??? Is there anything more important than the customers? Here's a case where they have gone out of their way to provide decent fast food, a clean environment, small extras like diapers in the bathrooms, fresh flowers, and great attitude by the employees, but then FORGOT to take their orders. I won't go back to this one.
(2)Rick G.
The service today really was disappointing and slow. They only had one person that worked the cash register in the whole place and she was also restocking which took away from her register duties. It took several mins just to get an acknowledgement and several more to place an order. Funny thing I was the only person in line. Normally, we never have any issues with this location.
(2)Kenneth C.
Bad food - bad service. The chicken salad sandwich made the roof of my mouth hurt because the bread was so hard and dry. I had to repeat myself numerous times before they got my order "right@, then it still came out wrong.
(1)Jennifer W.
This chick fil a used to be the best, we went every week for family night on Tuesdays. Apparently it's taken over by new ownership in the last month and its just awful. The food is still decent but customer service and cleanliness is definitely lacking. The high chairs are horrifying now, which is one reason we used to like to go there, it was super clean and I didn't worry about bringing in a thousand things to sanitize my child's eating area. I'm not sure who the new owner is but he better step his game up, family get used to be super busy but it's dwindling down a lot now.
(2)TJ M.
Folks, this is not your typical fast food place. The employees are glad to be working here and it shows in the way they interact with the customers. I go here and to the one on Stapely Dr. and both places the employees can sometimes be heard chatting and laughing happily while they work. It's true... I kid you not. The morale is A1 and that makes it a pleasant place to eat. If there is a problem with your order, they are happy to fix it. The food is served very fast, it's very good, and the place is always very clean. There is a gluten free menu online and they can actually print out the nutritional values from the cash register. My favorite item is the Charbroiled & Fruit salad. The cross cut fries are not smothered in salty seasoning with MSG (Except for the kind of dressing I get has it.. not sure about all of the flavors though). Oh, and one more thing... you won't find any *pink slime* here.
(5)Blaise N.
We went on a Tuesday for lunch, And sorry we did... We placed out order and found a table. 10..15...20....25 Minutes go by and no food. The Bus boy / Food runner stops by and ask what the name on our order was. He then comes back and offers us Shakes for our wait. (which we gladly accepted) 10 Min later her brings us our food with a 1/2 Dozen cookies... ( A FOOD RUNNER... WHILE ALL 3 MANAGERS are standing at the counter) Not once did one stop by, ask or give an apology... So I thank the food runner for stepping up and taking care of us. But what a poor showing of Management....
(1)Julie M.
Genuinely friendly employees. Fast food that doesn't taste like fast food. What I really like, though, is that the kids meals come with books! And they even have board books for kiddos under 3! If you have a smaller appetite, you could order the kid's meal for yourself and then give the book to your kid. Win-win!
(5)Denny H.
This review can go for pretty much any Chick-Fila-A because all that I've visited are awesome, but this one I frequent the most. Customer service is the best, they set the example on how it should be done. Don't let a line at lunch or dinner time detour you, they usually get through the line fast and the food comes out super fast after you order. They bring the food to the table which I love. Great food, i always get a chicken sandwich. Very clean and well maintained. Friendly staff. My favorite for sure in this industry!
(5)Dawn D.
Fast & friendly service and fast food as good as you can come by. I wouldn't expect anything less of Chick-Fil-A!!
(5)Brianna W.
I never have problems with Chic-Fil-A. Sometimes when they are swamped, they send the employees out to your car while you're waiting in line to show you the menu and take your order. A bit awkward when you're wearing your jammies, but still appreciated. I love their chicken club and honey roasted BBQ sauce. They never complain or state a limit on sauces, which is appreciated because my husband and I get different kinds. If I had kids, I bet they'd appreciate all of the events they do for family nights. The only thing I would suggest is that they fill their large fries more- sometimes I feel like I should just order the medium. Overall though great food (GREAT breakfast bagel) and fast, friendly service.
(5)Chuck R.
Every time you walk in or hit the drive through you get "It's a great day for Chick-Fil-A, how can I help you?". I feel welcomed :) The other cool random thing... if I go through the drive through with my dog, they always ask if they can give her a milkbone... so she's a fan! just sayin. As far as the food... I love this place - I mean I am the Duke on the iphone app... there all the time it seems. Chicken is clean and not fatty, always juicy and the breading is never too thick. Extra pickles is never an issue and getting American cheese on it is cool too. Normal or Spicy Chicken is my pick. My only beef w/ Chick-Fil-A is they're not open on Sundays... mormon thing. But whatcha gonna do?
(5)Sandy C.
Only second time I came here, and this is the only fast food place I'll 5 star. - The workers actually greet you and are ready to take your order when you enter. -They bring- yes, bring, the food to you when it is ready. -It's not a hot mess like most joints, although there are usually roudy kids running around the play area. -They *gasp* say thank you! And more than just once too, AND ask you if you'd like a refill if you're hanging by the front with your cup?? If you're like me, you like spicy.. Check out #4, Spicy Chicken Sandwich meal, blows Jacks Spicy Chicken out of the water. Is a little better than Wendy's Spicy Chicken Sandwich. Please - - open on sundays, dammit.
(5)Dan M.
If you are going to have fast food, this is a great place to have it. We typically have the #7 - Grilled Chicken sandwich with a side salad and it does the trick. Food has always been good and employees are anxious to make your experience a good one. If you have young kids...Tuesday evenings is family night, but in reality they make you feel that everyday is family day. Wonderful place to enjoy a quick meal.
(5)Elias A.
My wife and I ate at this Chick-Fil-A this weekend and I liked it. She eats there all the time and has been trying to get me to go and I wasn't disappointed. I had the grilled chicken sandwich and some chicken tenders. Lemonade was awesome. More importantly the service was great. Everyone seemed to have such a great attitude which I appreciated. The person at the registrar was Camry and she was very helpful. We told her we were going to the movies and she told us where the theater was and how to get there quicker. I appreciated that she took the time to tells. My wife was impressed with how kid/baby friendly this place is. From diapers in the bathrooms to Cheerios in small cups for hungry kids, this place rocks!
(5)Heather L.
Fast food is not really my thing, but I really like this Chick-Fil-A. Other than the food being pretty good (amazing for fast food) but they have Family Nights on Thursdays ( cfarestaurant.com/santan… ). I assume the other Chick-Fil-A's do as well, but I've only seen them advertised at this particular location. I took my children there tonight and for $15 (cost of dinner) my 5-year old was able to make a sock snowman craft (turned out really cute), have face-painting (by a professional, not a bored teenager) and a balloon animal (or princess, buzz light-year, batman, whatever the case may be). I was thoroughly impressed with the event and can't wait to go back for the next one. Besides all that, the restaurant was clean. The food was fresh and the chicken wasn't gross. The staff was super friendly and uber polite. I was fan! Great place to spend the evening with your family.
(5)Brock E.
Consistent top notch service. In the three years I have worked near here, I have not had bad service even one single time. This is a great place to eat, and a breath of fresh air when compared to the service at most fast food joints.
(5)Mike P.
Chick-Fil-A is awesome, but this is the worst location I've ever been to. Before moving to AZ, I used to eat at a CFA at least once a week, now it's a rare occasion since this is the nearest location to my house and I'm always disappointed in the service. The young cashiers are friendly enough, but CFA is supposed to be fast food, and orders are never filled at the counter. Even the basics, a sandwich and fries, always involve a wait. I don't even think it's a quest for fresh food, it feels to me like the manager is too concerned with waste more than service. Lastly, don't bother with the text message program, unless you have kids. Most of the messages were invitations to have kids come to family night or dress up. And the one time it was a good coupon, one of the managers yelled at me in the drive-thru about accepting it. Go to the location on Power & Ray, and you will get the CFA Experience you expect.
(2)Ryan K.
Turns out this is one of many places I've been deprived of growning up in South Orange County. Amazingly this was the first time I had a Chick Fil-A chicken sandwich. All I can say it that it was damn tasty! Pulled through the drive through after Angels spring training and gobbled it down in under three minuites...I think. You have to ask for extra BBQ sauce cuz they only give you like one or two, fwiw they are ACTUALLY building one right down the street from my house!!!! You have no idea how freakin' well this place will do here!
(4)tera r.
I love chick-fil-a!!! Im a huge fan! I usually get a number one (original chicken sandwich combo) with a sweet tea. If Im in the mood to be somewhat healthy I get the grilled chicken sandwich. Their honey mustard is really good too...my favorite kind from any fast food. I just ate at this particular one today and had excellent service. The lady that was helping me was really sweet. She just seemed happy to be there and in a good mood unlike other places. She even gave me a free breakfast sample (a sausage biscuit) since it was right after breakfast hours. I have never got this from any place before. It was a nice gesture. I didnt try it though, I just saved it for my boyfriend...he said it was really good though (and it was reheated)
(5)Matt S.
Love the playground for kids at this one. For that reason alone - 5 stars. I mean its a chick-fil-a and you know what kind of food they have, so nothing amazing, but always good service and good food. The staff is always friendly and asking how they can help.
(5)Liz S.
I am not a huge fan of their food but their service is spectacular. All the employees I've encountered are incredibly friendly. I usually don't order food; I just pick up a lemonade. I LOVE that lemonade! But if you are ordering food, the chicken sandwich is doable.
(4)Frank C.
Ok Im going against the grain here. I really don't understand what the big deal is about Chick-Fil-A. Everybody raves about it. I've gone several times and I really dont think the chicken is that great. Yes they give you lots of choices in dipping sauce but if the chicken is so great do you need dipping sauce? The only reason why I'm a return customer is my 3 year old loves the play ground. Yes I do agree their staff is always very friendly. But the chicken never hits the mark for me Ive tried several items on the menu. Yesterday I had the spicey chicken wrap. Uh wheres the spice? Not spicey what so ever. It was loaded with lettuce and dry, I could tell it was not made fresh. My son ordered the chicken nuggets I tried one of his it was ok, didnt blow me out of the water. My son could care less what they were serving he just wanted to play. The place was busy and my food still arrived quickly. Im sure I will return if my son bags again as we drive by
(2)Michael J.
Real White chicken. Waffle fries fun. Expensive for ckicken, but its not chicken parts. Love the fact it's closed Sundays!
(5)Forest F.
The food is great, but DON'T rush from the drive through without checking your bag for all of your ordered items. And also check your receipt for that matter. I ordered one meal, one sandwich, and one small fries. Did not get our fries and the receipt says we were charged extra for the drink that came with the meal (that was given to us WITHOUT a straw). So frustrating!!!!
(2)Shannon E.
This is how fast food *should* be: spotless facility, exemplary customer service, and delicious chicken nuggets in mah belly.
(5)Jason R.
Just had a great experience so had to write about it. Stopped for drive thru lunch & it was super fast. I believe the manager was helping run the window & she was friendly, yet in full control of operations. She caught the fact that we asked for a special order that wasn't done right & had it corrected before serving the food. Even with the remake the check out speed was far faster than any other Chik Fil A location & most other fast food chains.
(5)Ben M.
Not the standard Chick-fil-a! Most Chick-fil-a restaurants are exceptionally clean and have awesome customer service, but this location is more on the level of a McDonald's. After multiple visits to this location over the past few years, it seems like I always leave with a bad taste in my mouth. Not because my my experience was bad; more because it was just average and didn't reach the expectations that I have become accustomed to from other Chick-fil-a restaurants.
(3)Kenna R.
I would never go back to this restaurant. We came here with our kids in the late afternoon. The restaurant was filthy. The floor was covered in food crumbs and garbage. The glass windows to the kids play area was smeared and disgusting. There was food on the seats. It was so bad that I actually mentioned it to the boy who brought our food. He said he would clean it up. He came back with a broom and dust pan and proceeded to sweep up the larger items of garbage and that was it. He did not clean thoroughly at all. When our food arrived the chicken nuggets for the kids were so small that it was ridiculous. The people working there were friendly enough but I was grossed out by how dirty it was. I am sure not all Chick-fil-A's are like this, but I would avoid this particular location.
(1)Nic P.
This place is a wreck and is run incredibly poorly. Every time I go by I'll say 'please make sure my food is hot' and they graciously say 'of course' and then give me the coldest, stalest fries that are beyond inedible. They are like cardboard brick. I'm from Texas and was practically raised on this food and was always, always impressed with how the food was always so hot and fresh unlike other fast food places that just give you whatever is left over. I never failed to get hot food. Imagine my surprise when this independently owned (with zero oversight from corporate) gave me cold, bland food. I was floored. This isn't the restaurant I grew up eating at. This is some poorly run and managed money-saving racket that ONLY cares about the bottom line. I don't usually care to write reviews about fast food places because we all know most don't care what food they throw at you, but I really expected more from Chick-Fil-a. Sadly, this junk heap is a major disappointment, but the only one near me so I either accept their crappy food or I go without. What a shameful choice from such an iconic brand. I'd be embarrassed to own this and to sully such a great reputation.
(2)Matthew G.
It's Chick-Fil-A....what can I say? I can eat it every day....YAY!!
(5)Ashley V.
It was my first time coming here since I live in Las Vegas and it was pretty good! Service was okay, nothing too great. I got a spicy chicken sandwich and boy was that good! It was so juicy and crispy, it's like the chicken sandwich I always wanted but never got. It was more on the mild side but it was better than no spice at all. Next time I'll try the original sandwich. Waffle fries were good, it all went together with the chick-Fil-a sauce. My experience was overall awesome and I would love to go again if I lived closer to one :(
(5)Jen T.
I'm not sure what has happened with this location - the performance has gone down tremendously. We tried to go Saturday morning, but they were not open!?? They were supposed to be open at 6:30am and it was 6:50am...So we went today and it was not worth the wait! The biscuits must have been left over from Saturday they were so hard and the piece of chicken on the biscuit was a 1/4 of the size of the biscuit. They must have known that the biscuits were old because they threw a gift card for a free grilled chicken sandwich. Why not just say they were out of them and had us choose a better/fresher option? Won't be returning.
(2)Matthew G.
Excellent food, excellent service. I eat here frequently as I work within walking distance, and have never had it any different. Great place for a quick lunch or a family outing. My son loves the playground here too!
(5)T C.
Always a very friendly staff. When one of my visits took a little longer than anticipated the comped my bill. Excellent experience and customer service.
(5)Tobias D.
I love this place! Great food and "It's always a beautiful day at Chik-Fil-A"!! I love that every time I go through the drive thru, they give my dog a dog biscuit.
(5)Kaycie S.
Love chic-fil-a! I don't stray far from the basic nuggets- but have had a chicken sand which and I also enjoy the chicken strip salad. The shakes are really tasty as well! My whole family likes chic-fil-a, and that is pretty rare -my whole clan to agree on something. Price is what you expect for a fast food place-no dollar menu here though-about $7 for a meal. Staff is always very pleasant and you won't get out of there without hearing "its our pleasure". Drive through is always pretty long at lunch time but moves quick. They do have an indoor play place but my kids are too old so I can't comment on cleanliness-restaurant is always kept neat however. They are closed on sundays.
(5)Jessica P.
We don't have fast food very often, but usually when we do we like to go to Chick Fil A. Generally speaking, Chick Fil As are clean with polite, friendly employees and consistently good food. This location is the exception to that rule. The restaurant is constantly filthy in one way or another. It is still possibly a step up from some other fast food restaurants, but in the context of Chick Fil As standards, this one is completely sub par. On one visit, I was standing in front of the counter while waiting for part of my order, and I noticed that my shoes were sticking to the floor. Initially I dismissed it and moved over, but found that I was STILL sticking to the floor. I looked down and found that there was a thick layer of sticky soda (movie theater floors x 1 million) that was now caked onto my shoes and causing me to stick to the floor even after I'd moved away from it. When I was finally able to catch an employee's attention to let them know, I was told "oh, there's a leak, we know about it" with no further action (no one came to clean it up, at least temporarily, during our entire visit to the restaurant) On another occasion, I went to get a child's booster seat and when I looked over the few seats available, found that each and every one of them was disgustingly caked with various food splattered all over them. I selected one that had the food mostly relegated to the edges and sides of the seat, and proceeded to grab several Purell packets to wipe it down myself. Several employees glanced at me during the process but weren't too terribly concerned apparently. On a regular basis, there are consistently a variety of smaller but still obnoxious ongoing issues, such as overfull trash cans and gross bathrooms. Additionally, a tiny thing that I've noticed (and appreciated) at other Chick Fil As is that when you get a highchair, they always always have a sticky placemat laid over the back of the highchair - this is so nice, because when your hands are full of a baby, your food, etc, it is great that they are anticipating your needs by having this readily available, and having it on the highchair means it is one less thing you have to grab. However, at this Chick Fil A, it is extremely rare for the placemat to be on the highchairs; you pretty much always have to stop and pick it up separately. Again, it is small, but it does make a difference and just shows that they don't care quite as much about their customers as all of the other locations. The staff at this location is nice enough in the scheme of fast food places, but again, does not really live up to the standards that I've come to expect from Chick Fil A as a brand. They are your typical teenaged fast food employees; where I usually find that Chick Fil A employees are respectful, polite, conscientious, and engaging, these employees tend to be a bit more removed, more interested in joking around with other employees, and while they go through the motions of decent service, they're missing that little extra that makes such a huge difference at other locations. Additionally, I usually see quite a bit of management presence on the floor at other locations, but it seems much rarer here. I've also observed managers being pretty rude to employees once or twice - most recently a manager belligerently ordering someone in the kitchen to get "some soup that is actually hot" in a very sarcastic tone with very angry body language. The food is generally pretty much the same as other Chick Fil As, but our order does seem to be messed up more often here than at other locations. We usually order our sandwiches without pickles, and this only actually gets done about 50% of the time. It isn't a huge deal, but does completely change the flavor of the sandwich to a more pickly flavor, which no one in our family cares for. If we had a location even only slightly further away, we would definitely make the trek, but as we are quite far from the next closest restaurant, we end up here anytime we need something quick, and each time we regret spending our money with this particular restaurant since it is so disappointing.
(1)Desirae E.
Food is always good. This particular Chick-fil-a has diapers in the bathroom for the smallest customers convenience. They have fun activities and parties in the restaurant regularly.
(5)Jenn M.
I have noticed that this particular location is suffering, poor customer service! I have ordered breakfast and even lunch, no matter what I order- it is always the same "please pull around to the front so we can prepare your food". AKA serve the other customers. When more than 10 minutes passed and the manager "jennifer" came out to my vehicle she had the nerve to blame the food I had ordered. She ALWAYS has an excuse and never can receive constructive feedback. Due to HER, I wrote corporate to complain and have relocated to the Gilbert and Germann location. They have NEVER asked me to pull around and wait for food....seriously the San Tan location is suffering from bad business managers--- I will not return to this location unless I can be assured Jennifer is no longer there nor the management that believes this is acceptable. I will post a review for the "Good" location.
(1)Keith O.
Ran into one of the principle owners she was a complete ***hole to bad,remember the people who interact with away from business can write reviews as well . I would not go to this location because of her.
(1)Zachary M.
Management is awful!! I complained because my food took to long and it wasn't made right. I got in a fight with the shift manager because the first words that came out of his mouth were "what do you want me to do?" Then when I called the store manager she actually tried defending him by saying his feelings were hurt because I used a couple cuss words. If you can't take steam from a customer you shouldn't be a manager. And when you can't hold your managers accountable for escalating tensions, then you shouldn't run the store. I called corporate and they said they passed the info to the franchise owner. Horrible store. Never going there again!!!
(1)Judy A.
This is the worst Chick-Fil-A I have ever visited and I have been to a lot. It is run very poorly. Management does not appear to care about customer satisfaction at all. They are not willing to work with dietary tastes and restrictions. Apparently they don't care what their customers want and their employees overall just do not appear to be very happy. I will drive the extra couple miles to go to the store on Power. It is worth the extra time and gas money to be respected as a customer!!!
(1)Neka N.
I've only visited this location once. I ordered the baked chicken nuggets, a medium fry, and the number 1 which is the chicken sandwich combo. The fries were not fresh and the nuggets tasted old. They looked nothing like the nuggets in the commercial. The whole experience was disappointing to say the least.
(2)Suki S.
They were good before now with the grilled chicken sandwiches they are even better love the chick-fil-a house sauce dont think you can get better than them on a chicken sandwich
(5)Curt L.
The place is as busy as usual but the quality of the food has definitely gone down hill. Arrived just after noon. The food was cold. You could tell the waffle frys had been setting a while - cold and tough. This is the second time in the past month that we have come here and the food has not been up to their usual standard.
(1)Jessica K.
First time and I wasn't impressed. Chicken is flavorless, dry and way too pricey. Will not return.
(1)Marshall R.
Yum fresh fried chicken and for all of you that don't know it they hand batter it all them selfs! The peach milkshake is the best but it is only seasonal!
(4)Dana B.
Honestly, I love this place. Everyone is so polite and well trained. The food is excellent (and they've made a recent commitment to healthier/no GMO. Yay!!). I LOVE being able to get chicken for breakfast (their biscuits are dangerously tasty), we love their chicken and I have recently have a new love affair with their market salad. Keep being awesome and THANK YOU for moving toward no GMO, it's much appreciated by your hard core Chick Fil A loving customers.
(5)JKtravel S.
In spite of globetrotting a fair amount and NOT living in a cave I've missed Chick-fil-A until today. It has definitely displaced a beef option or two when fast food is needed. Several sauces are gluten free as are the grilled chicken nuggets. Hand dipped milk shakes take prep time but compare to results from specialty ice cream shops in my opinion. Half a dozen uniformed Gilbert police were among customers. Management and staff were totally in tuned with customers in service and courtesy; they made me feel like I was at a Ritz Carlton or surrounded by "Minnesota nice." I'll go back.
(5)kathy j.
We love this chick fil a it is the best The servers come around to refill your drinks. They have family events. The chicken is great.
(5)Leslie N.
I have been going to this Chick Filet since it opened. I have always had the best service, and have enjoyed taking my kids here over the past few years! I had never considered writing a review until tonight because it was such a terrible experience. Upon arrival at the drive-thru I noticed the girl who was taking my order clearly was not happy to be there. She sounded very unhappy and very irritated through the speaker, and when she said "my pleasure" it was clearly anything but. However I understand people have bad days, and I moved forward in line. I had decided to order coffee this evening, and I had asked the girl if they had coffee available to which she had replied yes. When I did get to the window they had informed that I would have to drive out front while the coffee was made. I was reluctant but I assumed with such great service in the past this would go quickly. I was wrong..I sat out front for over 10 minutes before I walked in to ask what was taking so long. While the girl who came over to me with coffee was apologetic..the woman Mikayla who was wearing a white collared type shirt who I assume was the manager just stared at me. She saw me ask about my coffee, and how I had waited. Not only did she not offer me any kind words she looked at me as though I were a major inconvenience. I was so offended at the whole experience that I decided to type this review. It was so bad that after all those great experiences this one night overshadowed them all. I hope they make some changes..
(1)Ron S.
As fast food chicken goes, this is probably the best. I have tried a lot items on their menu, my favorite is the chicken nuggets. These nuggets are not just chicken "parts". These nuggets are real chicken breasts cut into bite size pieces, with 8 or more sauces to choose from. I like the honey mustard and buffalo sauce. But the best nonfood item is the service. I usually go early in the day and I find the staff to be extremely friendly and they will go out of their way to make sure your order is correct and served in a timely manner.
(5)Peggy L.
Best fast food place I've eaten. Perfect if you have children. Nice play area. Food good and timely, service excellent. Would eat here again.
(5)Ken G.
Employees are always friendly and helpful. They bring your food to you and restaurant and bathrooms are always very clean and well stocked. Employees work the dining room area by asking if they can get you a refill, take your trash, is your food ok? WHAT the WHAT? Way to go guys!
(5)Chris B.
I go to this restaurant at least two to three times a week service is good as any exceptional. And you can't beat family night or a play place in a restaurant if you have small kids
(5)Wendy C.
Great environment and top quality customer service. I stopped in for a quick lunch with my son. The place was packed full of people, but a manager was out of the floor refilling drinks and smiling! Great experience and great people!
(5)Ryan C.
My family loves Chick-fil-a, and this is probably the location closest to me, but after at least 10 visits over the past couple of years, find their service to be friendly yet slow and inefficient. I recommend taking the 202 two more exits to Power Rd, and visiting that location. They have consistently great service, speed, and food quality. I've been their more times than I'd like to admit, and never had a bad experience. In short, this is good, but great is just down the road.
(3)Mike S.
Chick-Fil-A is so damn good. Get a shake! They're worth it.
(5)Arizona T.
Quick and tasty Chicken Sandwches. Nothing special
(3)