This is my favorite Starbucks location! It's close to my house, has plenty of parking, lots of outdoor seating (though the drive-through wraps around the patio, which can be distracting when trying to read or study), friendly and upbeat staff, and a great vibe in general. Starbucks is starbucks is starbucks, so you can really only judge a location by its floorplan and staff. This one is perfect for me, so I'll keep coming back!
(5)
Kelli R.
Love this location! One of the few drive throughs in the country, terrific baristas, fast and yummy!
(5)
Elizabeth F.
The ONLY reason I've given them 4 instead of 5 stars is that they are so wonderful that there can be a long wait at times! This is truly one of the friendliest Starbucks and I love going there and leaving with a great coffee and a big smile!
(4)
Daniel W.
This is my favorite Starbucks. The staff is always nice and connects with you. They seem to know you after a few visits. Many of them know my name and my drink of choice. The biggest draw back is the design of the drive-thru. The entrance often becomes crowded in the mornings, and cars block the entrance to the parking lot. There will be at least 5 cars in line, but the parking lot will only have 1 or 2 cars in it. Many of the other customers are just lazy! Another negative, is when you bring your own cup they sometimes write your order on another cup anyway. This sort of defeats the purpose of being green!
(5)
Randy S.
For starbucks, this standalone spot is nice. It is uniform to the rest, it has good hours for those of us who show up early or late. It is convenient on 280.
(4)
Tim M.
Summary: Quiet and able to get work done, but employees socialize/flirt with patrons while there is a line. Details: Came in on Thursday at 4PM for a quiet afternoon of reading and enjoying my black tea. This location has to be 1 of the worst locations I've ever experienced. This location's performance is driven by drive-thru performance and getting people through that line as fast as possible. 3 employees in the store. 2 were taking drive-thru orders and preparing those drinks. 3rd employee was responsible for taking in-store customers drinks and making them. When the 2 drive-thru workers had no customers in the drive-thru, they were flirting with a customer name Tom who apparently comes in quite often. Being 1 of 3 customers in line waiting, I was astonished at the lack of teamwork and dedication that employees thought it was ok to flirt instead of making drinks. On Wednesday, while obtaining a refill, they attempted to charge me for a whole new drink. The cashier said "oh, they have a refill button."
(2)
Sandy D.
On a business trip in Birmingham, my morning visits here made each day SO much better. We never had to wait in lines (at about 7:45am) though it's obviously a popular location. Our orders came out quickly and correctly. Thank you Starbucks of Highway 280 for making my business trip that much easier. I'll always be grateful.
(5)
Gregory S.
Nice decor and good service. Visited on a Tues morning (8a) and the drive thru was around the corner stacked! No biggie, went inside and service was much faster. If you want to sit/lounge outside, there's plenty of casual and comfy seating. This has to be one of most popular Starbucks in the area!
(4)
Megan S.
The vanilla nutmeg cinnamon & chocolate shaker containers at the customer counter are grody. The employees were pleasant enough. The sitting areas outside are great.
(2)
Joel W.
Well. I am very particular about the Starbucks I support. They have to be up to my standards if is going to be a regular store for me to visit. This is because I worked for Starbucks for almost 5 years. Because of my Starbucks experience I'm pretty selective in which stores I'll support regularly. I really have had excellent experiences at this store overall. There is one barista who I am not a fan of at all. She straight up told me I was wrong in how I ordered. I just asked for an iced coffee and she gave me an iced tea and said it was my fault when I asked her to switch it for what I ordered. The other baristas gave her what for because they said I ordered correctly. Every time I see her, she give me the stink eye now. She is not polite and she is a little lazy. Other than this interaction with this individual the only other complaint I have is that it is cold in this store all the time! The other baristas are excellent. They serve at a great rate, and that is something I am picky about. It's clean. Also something we should all be picky about. Note: be careful in the parking lot in the morning, I've seen more than one accident.
(3)
Buck B.
I like this Starbucks but there are issues with a few of the bartistas. Some are friendly and welcoming; others seem like they're here to gossip, as I've overheard one conversation between them where they were putting down and making fun of customers. Just typical human behavior, I guess. I thought very highly of this location until tonight when I just heard some cruel gossip being thrown around. I've also witnessed an occasional argument between one bartista in particular and customers who have had to deal with her. Not my favorite place any more. Pity people have to be like that.
Kelly S.
This is my favorite Starbucks location! It's close to my house, has plenty of parking, lots of outdoor seating (though the drive-through wraps around the patio, which can be distracting when trying to read or study), friendly and upbeat staff, and a great vibe in general. Starbucks is starbucks is starbucks, so you can really only judge a location by its floorplan and staff. This one is perfect for me, so I'll keep coming back!
(5)Kelli R.
Love this location! One of the few drive throughs in the country, terrific baristas, fast and yummy!
(5)Elizabeth F.
The ONLY reason I've given them 4 instead of 5 stars is that they are so wonderful that there can be a long wait at times! This is truly one of the friendliest Starbucks and I love going there and leaving with a great coffee and a big smile!
(4)Daniel W.
This is my favorite Starbucks. The staff is always nice and connects with you. They seem to know you after a few visits. Many of them know my name and my drink of choice. The biggest draw back is the design of the drive-thru. The entrance often becomes crowded in the mornings, and cars block the entrance to the parking lot. There will be at least 5 cars in line, but the parking lot will only have 1 or 2 cars in it. Many of the other customers are just lazy! Another negative, is when you bring your own cup they sometimes write your order on another cup anyway. This sort of defeats the purpose of being green!
(5)Randy S.
For starbucks, this standalone spot is nice. It is uniform to the rest, it has good hours for those of us who show up early or late. It is convenient on 280.
(4)Tim M.
Summary: Quiet and able to get work done, but employees socialize/flirt with patrons while there is a line. Details: Came in on Thursday at 4PM for a quiet afternoon of reading and enjoying my black tea. This location has to be 1 of the worst locations I've ever experienced. This location's performance is driven by drive-thru performance and getting people through that line as fast as possible. 3 employees in the store. 2 were taking drive-thru orders and preparing those drinks. 3rd employee was responsible for taking in-store customers drinks and making them. When the 2 drive-thru workers had no customers in the drive-thru, they were flirting with a customer name Tom who apparently comes in quite often. Being 1 of 3 customers in line waiting, I was astonished at the lack of teamwork and dedication that employees thought it was ok to flirt instead of making drinks. On Wednesday, while obtaining a refill, they attempted to charge me for a whole new drink. The cashier said "oh, they have a refill button."
(2)Sandy D.
On a business trip in Birmingham, my morning visits here made each day SO much better. We never had to wait in lines (at about 7:45am) though it's obviously a popular location. Our orders came out quickly and correctly. Thank you Starbucks of Highway 280 for making my business trip that much easier. I'll always be grateful.
(5)Gregory S.
Nice decor and good service. Visited on a Tues morning (8a) and the drive thru was around the corner stacked! No biggie, went inside and service was much faster. If you want to sit/lounge outside, there's plenty of casual and comfy seating. This has to be one of most popular Starbucks in the area!
(4)Megan S.
The vanilla nutmeg cinnamon & chocolate shaker containers at the customer counter are grody. The employees were pleasant enough. The sitting areas outside are great.
(2)Joel W.
Well. I am very particular about the Starbucks I support. They have to be up to my standards if is going to be a regular store for me to visit. This is because I worked for Starbucks for almost 5 years. Because of my Starbucks experience I'm pretty selective in which stores I'll support regularly. I really have had excellent experiences at this store overall. There is one barista who I am not a fan of at all. She straight up told me I was wrong in how I ordered. I just asked for an iced coffee and she gave me an iced tea and said it was my fault when I asked her to switch it for what I ordered. The other baristas gave her what for because they said I ordered correctly. Every time I see her, she give me the stink eye now. She is not polite and she is a little lazy. Other than this interaction with this individual the only other complaint I have is that it is cold in this store all the time! The other baristas are excellent. They serve at a great rate, and that is something I am picky about. It's clean. Also something we should all be picky about. Note: be careful in the parking lot in the morning, I've seen more than one accident.
(3)Buck B.
I like this Starbucks but there are issues with a few of the bartistas. Some are friendly and welcoming; others seem like they're here to gossip, as I've overheard one conversation between them where they were putting down and making fun of customers. Just typical human behavior, I guess. I thought very highly of this location until tonight when I just heard some cruel gossip being thrown around. I've also witnessed an occasional argument between one bartista in particular and customers who have had to deal with her. Not my favorite place any more. Pity people have to be like that.
(2)