Jimmy John’s Menu

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  • Bethany J.

    My office order lunch from here couple of weeks ago and after paying for my meal, they left it out of the entire order. I didn't notice this until my co-worker that went and got it, came back to the office and everyone had a sandwich but me. I called and talked to the store manager and after telling him what happened, he pretty much told me I was wrong, it was my fault and that I didn't actually pay. He told me he could do nothing else for me. My co-worked that picked the food up and that was positive she paid for my meal called back and spoke with him again. After a 10 minute conversation, he finally realized that it was their fault and said that he "guesses" he would refund my money. Its been 3 weeks and I still haven;t been credited. Its not the $8 that matters, but the fact that I was blatantly called a liar and wrong. Horrible customer service. Me or anyone from my office will NEVER be back.

    (1)
  • Matthew A.

    This place may be a franchise, but they make incredible sandwiches. I ordered "The Vito" and everything about it was excellent. The ingredients tasted as fresh as the sandwiches I ordered from my favorite local delis back in NY.

    (4)
  • Amber R.

    Before one is quick to judge on my 3 star rating let me say the food is awesome! I rreeeaalllyyy am into customer service so it almost got a 2 star from me and after I ate the meal I raised it a star;) ..The food alone would have given it a 5 star from me. However, I am a whole package kinda customer. Upon arrival there is a huge menu to the right with alot of options and even a lettuce wrap option for those of us gluten free folks that still want to eat really tasty food. They definitely packed it with a good amount of meat which was very good quality. They even had sprouts as one of their free veggie add on so,major plus there! I could not believe how well the lettuce wrap was done in comparison to other places that offer something similar. It was crunchy but flexible and big enough to fit the quantity of what would go on a normal sub. It was truly impressive Let's talk about the customer service. Call me crazy but if I go somewhere else to pay money for food and for preperation of it then I would atleast like to know me ordering is not a burden to the staffs day. It seemed like a bunch of high school kids that just got out of school were running the place so maybe they must have been excited school was out. Excitement I can handle so let's go into detail.... after ordering the lettuce wrap the counter guy tells me he is out of lettuce wraps...which in reality the girl just did not feel like taking more lettuce off of the head(which last time I checked only takes 6 seconds). Another guy happened to over hear her and luckily interjected THAT OF COURSE THEY HAD LETTUCE. they never run out of lettuce. She sighed and proceeded to continue in the making of the wrap. The guy at the counter however, was sweet and was just going off of what he was told.... i happened to get an entire ear full of gossip between social circles of the same girl and another employee while I was there. I wanted to not listen but it was too loud to ignore.....final result .... I definately will go back to give it one more chance because the food really was fantastic.

    (3)
  • Dolores B.

    The manager at the South Side location lacks customer service skills. I asked for oil & vinegar on the side and he said they had no way of providing it. His attitude about it was the worst.

    (1)
  • Brian C.

    Typical chain sandwiches. The location is airy, clean and comfortable.

    (4)
  • J T.

    I know it's a franchise but they have great bread. The ingredients are fresh and they are SUPER quick with the sandwiches. Thy have their own chips and the price is very reasonable. I got one of their large premium subs chips and a drink for a little over $9. Good stuff.

    (4)
  • Alec B.

    I really like the speed and the ingredients, but what's up with the cold bread? The last thing I want for my sandwich is cold and hard bread. Even subway toasts theirs! They could certainly do better and it wouldn't take away that much time that they so arrogantly pride themselves on. Not sure if I will go back.

    (3)

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Opening Hours

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Specialities

  • Takes Reservations : No
    Delivery : Yes
    Take-out : Yes
    Accepts Credit Cards : Yes
    Good For : Lunch
    Bike Parking : No
    Good for Kids : Yes
    Good for Groups : Yes
    Attire : Casual
    Noise Level : Average
    Alcohol : No
    Outdoor Seating : Yes
    Has TV : No
    Waiter Service : No
    Caters : Yes

Jimmy John’s

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