This location has nice options for seating, which I appreciate. However, it should not, on a quiet afternoon, take over 15 minutes to get three iced tea lemonades; one member of our party had finished her drink before the 3rd even appeared on the bar .
(2)
Lyndsey S.
It's a starbucks. Sometimes they're busy, sometimes they're not. Sometimes they get your order right, sometimes they don't. They're all the same. Why are you reading reviews on Starbucks?
(3)
Tim W.
I don't do coffee but they have good smoothies and coffee cake! My wife got me hooked on their "Cranberry Bliss" bars that they only have during Christmas time. Their pound cakes are yummy as well. Insider Tip: Get here early (before 7am) to avoid the line that goes out the door year around.
(5)
Lucretiz C.
One of my favorite Starbucks by far. The baristas are super nice, and personable and if the coffee basically is the same in every Starbucks then it's the attitude of the barista that makes the difference.
(4)
Sam F.
The people are so friendly here, especially in the morning. Everyone is so friendly and nice. There is only one person who I've ever had an issue with. Anyways, I ordered a grande coffee with a little peppermint syrup. I understand that they are trained to give the customer exactly what they want, but I normally just order it and am out the door. This guy is obnoxious...he proceeds to ask me how many pumps of syrup I want and it's like a ridiculous 2 minute conversation. I say, "I don't really care, it's whatever is easiest for you." Meanwhile there are like 10 people behind me and it's starting to look like a scene. I am a really laid-back customer, it was embarrassing! Like how am I supposed to know how many of whatever they put in? I don't stand in line and count. He says "Well it does matter. It matters how sweet you want it" and goes on in this schpill about how he can make it. Like, it's 7 o'clock in the morning. I don't care. Just give me the damn coffee and let me go. No one else is ever obnoxious, just him.
(4)
Douglas C.
All I ordered was an iced cold brew, unsweetened with room. Somehow the barista messed it up three times. I know, its fast food, but Jesus it can't be that hard. How do you mess up something that simple three times?
(2)
Brooke A.
Pretty nice Starbucks! The baristas here are great. They don't have the mocha cookie crumble anymore, which I don't frequent Starbucks enough to notice, but I was really craving something dessert-like. So I asked for the closest equivalent and they created something totally unique that tasted just like it! Pretty nice of them as they could have just suggested something similar that was already on the menu. There is so much seating in this place. It was a busy Saturday evening, and no one had to wait for a seat to open up. We were there killing time between dinner and the theater, and we enjoyed people watching from our comfy armchairs. Bathrooms could have been cleaner and better stocked with toilet paper.
(5)
Cesar L.
Great and friendly service., very clean and organized Starbucks. The customers seemed happy to be there.
(4)
Tony T.
Not a fan! Slowest service in a Starbucks I have ever experienced! Seems to be a trend in the Market Square/Downtown area.
(1)
Amy K.
Looks nice after it's recent remodel but it's just an average Starbucks. There is better service with better organization at either the Wood St one or the K & L Gates building one.
(3)
Carly K.
This location is pretty good. The service is usually good, and they move at a relatively quick pace. Still the same mediocre Starbucks coffee, so I usually opt for a latte (with vanilla soy to mask the coffee), or one of the new Teavana teas such as the Kona Pop (pineapple), Youthberry (blueberry), or the Peach Tranquility. All in all, this location is better than some, and I definitely stop by when I am in the area and need a little pick-me-up.
(3)
Angelica R.
I stopped here before a show at the Benedum on Sunday and was glad I got here early. I had wanted to get a more adult beverage but we decided on legal stimulants here instead. Within minutes, there were barely any seats left between those who were here before we arrived and fellow Alton-goers (I assume) who came in after. It's what you expect at a Starbucks. We got their regular Pike Place roast. The service was what you'd expect as well; nothing groundbreaking or special. The counter could have been a little cleaner, but the seating area was free of debris, so I guess that's what really matters. Also, the lights on the menu boards were hitting in that particular way that washes out the text and makes it hard to read. Good thing you have a pretty good idea of what you want when you walk into a Starbucks! Service was efficient, environment was nice, there weren't any weird things happening in any corners. So, win? Win.
(3)
R J.
Well... my opinion has changed. I have given it three chances now and I'm done. They renovated their space and since then the service has gone down hill. I have been there three times since the renovations and all three times the service was SLOW. That was one of the reasons I used to love this location but that has chagned completely. I recognized ONE of the four people working there this morning. They had a line that initially went out the door and then people brought it inside and started wrapping it around the inside of the store. The staff didn't seem at all phased by how many people were in line. They appeared to be taking their good old time. At 8:00 in the morning. On a week day. ???? The girl who gave me my drink, after a good 15 minutes of waiting in line, sang my order out. Really? You shouldnt' have time to happily sing my order out after I was waiting for 15 mintues. Totally irritating and I'm done.
(2)
LaMar W.
It's a tiny little corner cafe in a good location in downtown Pittsburgh. Excellent service, great people-watching spot, free wifi and decent music.
(4)
Liza W.
What can I say? It is like getting the same cup of caramel familiarness in any other city. When I am away from home, I always stop by a Starbucks. Furthermore, ever notice that Starbucks is always in a good neighborhood!? :) This location actually has lots of cute boutiques and specialty stores all along this street. I assume this was due to its proximity to the local universities. Stop in for your favorite tasty beverage with the friendly staff.
(5)
Michal A.
I know what you are thinking, 4 stars, really?, it's Starbucks.. I know, but it's walking distance to my downtown business destination and has the most efficient morning coffee line I have ever experienced anywhere! It not only moves super fast, but the staff are asking you what you want far before you even reach the pastry fridge. And.. by the time you get up to the register, they still remember what you got! None of that, "uhh umm".. stuff while trying to recall and then reiterate the Starbucks format and language again under cloudy eyes and "morning brain" that does not turn on prior to java.. As if it wasn't hard enough the first time around... ;)
(4)
Will H.
We frequent this Starbucks location out of convenience, but I often question that convenience when you're standing in the long line waiting (that's to be expected in such a location during the workweek, or anytime really, in the Cultural District). The drinks comes up relatively fast, though, and the staff is really nice, so the line isn't as bad as it could be. It's not the nicest or cleanest location, but if you're walking by and want your Starbucks fix, it'll definitely suffice.
(3)
Brittney A.
I still really like this Starbucks and for the most part the staff is very nice. Hand in hand, I've recently noticed the workers are very stressed out. I'm not sure if they have higher demands now or if they are under new management but you can definitely feel a stressful vibe. I still like it here... just makes you feel awkward.
Anne K.
This location has nice options for seating, which I appreciate. However, it should not, on a quiet afternoon, take over 15 minutes to get three iced tea lemonades; one member of our party had finished her drink before the 3rd even appeared on the bar .
(2)Lyndsey S.
It's a starbucks. Sometimes they're busy, sometimes they're not. Sometimes they get your order right, sometimes they don't. They're all the same. Why are you reading reviews on Starbucks?
(3)Tim W.
I don't do coffee but they have good smoothies and coffee cake! My wife got me hooked on their "Cranberry Bliss" bars that they only have during Christmas time. Their pound cakes are yummy as well. Insider Tip: Get here early (before 7am) to avoid the line that goes out the door year around.
(5)Lucretiz C.
One of my favorite Starbucks by far. The baristas are super nice, and personable and if the coffee basically is the same in every Starbucks then it's the attitude of the barista that makes the difference.
(4)Sam F.
The people are so friendly here, especially in the morning. Everyone is so friendly and nice. There is only one person who I've ever had an issue with. Anyways, I ordered a grande coffee with a little peppermint syrup. I understand that they are trained to give the customer exactly what they want, but I normally just order it and am out the door. This guy is obnoxious...he proceeds to ask me how many pumps of syrup I want and it's like a ridiculous 2 minute conversation. I say, "I don't really care, it's whatever is easiest for you." Meanwhile there are like 10 people behind me and it's starting to look like a scene. I am a really laid-back customer, it was embarrassing! Like how am I supposed to know how many of whatever they put in? I don't stand in line and count. He says "Well it does matter. It matters how sweet you want it" and goes on in this schpill about how he can make it. Like, it's 7 o'clock in the morning. I don't care. Just give me the damn coffee and let me go. No one else is ever obnoxious, just him.
(4)Douglas C.
All I ordered was an iced cold brew, unsweetened with room. Somehow the barista messed it up three times. I know, its fast food, but Jesus it can't be that hard. How do you mess up something that simple three times?
(2)Brooke A.
Pretty nice Starbucks! The baristas here are great. They don't have the mocha cookie crumble anymore, which I don't frequent Starbucks enough to notice, but I was really craving something dessert-like. So I asked for the closest equivalent and they created something totally unique that tasted just like it! Pretty nice of them as they could have just suggested something similar that was already on the menu. There is so much seating in this place. It was a busy Saturday evening, and no one had to wait for a seat to open up. We were there killing time between dinner and the theater, and we enjoyed people watching from our comfy armchairs. Bathrooms could have been cleaner and better stocked with toilet paper.
(5)Cesar L.
Great and friendly service., very clean and organized Starbucks. The customers seemed happy to be there.
(4)Tony T.
Not a fan! Slowest service in a Starbucks I have ever experienced! Seems to be a trend in the Market Square/Downtown area.
(1)Amy K.
Looks nice after it's recent remodel but it's just an average Starbucks. There is better service with better organization at either the Wood St one or the K & L Gates building one.
(3)Carly K.
This location is pretty good. The service is usually good, and they move at a relatively quick pace. Still the same mediocre Starbucks coffee, so I usually opt for a latte (with vanilla soy to mask the coffee), or one of the new Teavana teas such as the Kona Pop (pineapple), Youthberry (blueberry), or the Peach Tranquility. All in all, this location is better than some, and I definitely stop by when I am in the area and need a little pick-me-up.
(3)Angelica R.
I stopped here before a show at the Benedum on Sunday and was glad I got here early. I had wanted to get a more adult beverage but we decided on legal stimulants here instead. Within minutes, there were barely any seats left between those who were here before we arrived and fellow Alton-goers (I assume) who came in after. It's what you expect at a Starbucks. We got their regular Pike Place roast. The service was what you'd expect as well; nothing groundbreaking or special. The counter could have been a little cleaner, but the seating area was free of debris, so I guess that's what really matters. Also, the lights on the menu boards were hitting in that particular way that washes out the text and makes it hard to read. Good thing you have a pretty good idea of what you want when you walk into a Starbucks! Service was efficient, environment was nice, there weren't any weird things happening in any corners. So, win? Win.
(3)R J.
Well... my opinion has changed. I have given it three chances now and I'm done. They renovated their space and since then the service has gone down hill. I have been there three times since the renovations and all three times the service was SLOW. That was one of the reasons I used to love this location but that has chagned completely. I recognized ONE of the four people working there this morning. They had a line that initially went out the door and then people brought it inside and started wrapping it around the inside of the store. The staff didn't seem at all phased by how many people were in line. They appeared to be taking their good old time. At 8:00 in the morning. On a week day. ???? The girl who gave me my drink, after a good 15 minutes of waiting in line, sang my order out. Really? You shouldnt' have time to happily sing my order out after I was waiting for 15 mintues. Totally irritating and I'm done.
(2)LaMar W.
It's a tiny little corner cafe in a good location in downtown Pittsburgh. Excellent service, great people-watching spot, free wifi and decent music.
(4)Liza W.
What can I say? It is like getting the same cup of caramel familiarness in any other city. When I am away from home, I always stop by a Starbucks. Furthermore, ever notice that Starbucks is always in a good neighborhood!? :) This location actually has lots of cute boutiques and specialty stores all along this street. I assume this was due to its proximity to the local universities. Stop in for your favorite tasty beverage with the friendly staff.
(5)Michal A.
I know what you are thinking, 4 stars, really?, it's Starbucks.. I know, but it's walking distance to my downtown business destination and has the most efficient morning coffee line I have ever experienced anywhere! It not only moves super fast, but the staff are asking you what you want far before you even reach the pastry fridge. And.. by the time you get up to the register, they still remember what you got! None of that, "uhh umm".. stuff while trying to recall and then reiterate the Starbucks format and language again under cloudy eyes and "morning brain" that does not turn on prior to java.. As if it wasn't hard enough the first time around... ;)
(4)Will H.
We frequent this Starbucks location out of convenience, but I often question that convenience when you're standing in the long line waiting (that's to be expected in such a location during the workweek, or anytime really, in the Cultural District). The drinks comes up relatively fast, though, and the staff is really nice, so the line isn't as bad as it could be. It's not the nicest or cleanest location, but if you're walking by and want your Starbucks fix, it'll definitely suffice.
(3)Brittney A.
I still really like this Starbucks and for the most part the staff is very nice. Hand in hand, I've recently noticed the workers are very stressed out. I'm not sure if they have higher demands now or if they are under new management but you can definitely feel a stressful vibe. I still like it here... just makes you feel awkward.
(4)