I was surprised to see that Maggiano's only had 3.5 stars. My family went there last night, and it was fantastic! Service: From the hostess to the manager that stopped by our table, everyone was great. Our waitress was quick, attentive, and had a very pleasant and energetic attitude. She spent time making recommendations (which were on point), and making sure we were taken care of. My step-father loved the wine glasses with the "M" etched into them (their last name is Miltz), and the manager stopped buy and set everything up for my step father to purchase a dozen. Also they sent out a complimentary appetizer of fried ravioli (which were HUGE and absolutely perfect) to our table just because we were new to the restaurant. Food: Great. I'm a huge Italian food lover, and a foodie in general. I'm not one that thinks Applebee's is class A dining, so I consider myself to have decent taste. We had the seasonal white wine sangria with cantaloupe, pineapple, and strawberries. So perfect and refreshing. The bread was incredibly soft and delicious. My boyfriend and mom both got the "Lighter Take" of chicken parm. I tried it, and it was excellent. It was a great portion, and you couldn't tell it was healthier at all. Also it's great they have several options for those watching their waistline. I had the chicken and spinach manicotti. The chicken was tender and well seasoned, the spinach was bright and obviously fresh, the cheese blend was perfect, and the Alfredo sauce was flavorful without being salty. It was comfort food to the max. My step dad had the seasonal crab and asparagus bruschetta. It was also delicious, however he was a little put off by the crab being creamed, since it didn't say so on the menu. We ended the dinner with a tiramisu- which was one of the best I've ever had (and tiramisu is my favorite dessert). It was so good that my boyfriend, who insisted he was too full for dessert, ended up devouring half of it because it was so great. If I had anything to complain about, I'd just say that the salads had too much dressing for my taste. But next time I'll just ask for it on the side. Seriously, this place is fantastic. We'll be going back soon!
(5)
Gina M.
If you want some delicious Italian food that is a step up from your typical Olive Garden, this is your place. My family has come here for years and we always have a great time. We've used the banquet rooms, the small group room ("wine room"), and the dining room, and we've had great experiences everywhere. My favorite thing about Magg is that when you eat one meal there, you take food home and eat it for the next 3 days. Literally. One dish is easily enough for 2 people, and then if you get a pasta, they give you a second one to take home! It's crazy! And their pasta is good quality too. They use Barilla for the most part, and they have gluten free and whole wheat options for all pastas which is nice. Sauces are gluten free too! It is a bit more expensive than a local Italian restaurant would be, but it's worth it. Plus they have a Meal for 2 deal that includes an appetizer, 2 entrees (+2 more to take home!) and a dessert. I can assure you that you will leave there fat and happy no matter what you order, but just to give a shout out to my personal favorite menu items: Fried zucchini for an appetizer. It comes with a lemon-y ranch like dipping sauce that is amazing. The chopped salad. Comes with blue cheese, avocado, prosciutto, and a house dressing that is the greatest. It's literally my favorite salad anywhere. Rigatoni D as an entree. Pasta with herbed chicken, mushrooms, and sauteed onions in a marsala cream sauce. It is DELICIOUS. Zuccota cake for dessert. It's their signature dessert, and when it arrives at your table, you'll see why. It's chocolate cake, chocolate mousse, and chocolate ganache on top in a serving that is large enough for an entire family. Although it's not exactly fat free, it's heavenly. Ok that's all, I'm done raving, but seriously, if you like Italian food, do yourself a favor and go to Maggiano's next time you're in Beachwood! I promise it's better than your usual Cheesecake Factory experience.
(4)
Nicole R.
Maggiano's has always been one of my favorite restaurants. This location has always provided quality and friendly service. I've always felt welcomed when coming in. Atmosphere is very nice and sophisticated. Fried zucchini is absolutely amazing. For smaller meals I recommend one of the flatbreads, if looking for a more fulfilling meal the four cheese ravioli is perfect, finished off with better Tiramisu then you would find in NYC Little Italy.
(4)
Valoree V.
Excellent. Best dining experience I have ever had for some one with a garlic allergy. I always lets server know immediately that I can't do garlic at all. For the first time ever, the chef came out toy table with pen and paper to ask me about it. He was familiar with a garlic (allium) allergy and accommodated me by making a new breading for the chicken piccata that was free of onion powder. He also took the dressing of the salad and made a garlic free suggestion. He was amazing. Thank you Chef Alex. The food and service was outstanding. If you have a good allergy you are taken seriously at Maggianos. Thank you!
(5)
George M.
Great corporate Italian atmosphere.. Very attentive staff clean environment and food okay.. def a must try and be back soon.!'
Always a good go to spot. Service is quick food is good, large portions, great prices and deals. I love the traditional decor, great place for groups and kids.
(4)
Steve B.
Very nice, old time atmosphere, great service, had wonderful deep fried Zucchini strips for an appetizer then enjoyed a generous portion of Linguine di Mare Lobster, Shrimp, Mussels, Clams & Spicy Tomato Sauce, ate until I was full and still had half left for later. Will gladly return.
(5)
Jay S.
Food overload! Both of our meals were perfect and I still think they make the best lasagne I have ever had. Then you get to take the same order home with you! Portion sizes were huge and all that at a very reasonable price. Our server was great and we lacked for nothing as she anticipated most everything we would have asked for. Can't wait to go again.
(5)
Cara L.
A-OK about sums it up for this gal. I met my family here for lunch this week and wasn't super-impressed by anything in particular, but wasn't disappointed either. Let's start with what I did like: - They have a decent amount of lunch options. I would suggest taking a look at their half salad with soup or sandwich options. My sister and mother tried the ham and cheese panini with a chop salad. Both looked pretty tasty, but then again, when isn't melted cheese with ham good? My uncle tired the chicken parm sandwich and although he didn't say much, his plate was clean! - Chop Salad: pretty decent size and dressed salad for a "half-size." We all swapped out the blue cheese crumbles, since for some reason no one in my family likes it--and it was still good. Nothing super special, but good. - Gnocchi with Italian sausage: Lately I've been letting myself indulge on whatever I want and this vodka sauce dish was pretty tasty. The gnocchi didn't taste homemade, but it was still good. The sauce was pretty tasty too. Overall it didn't knock my socks off, but it was a decent, chain restaurant dish. - Service: There was only maybe one hiccup, but otherwise, our server was really nice. She seemed a little frazzled, but was always smiling and very helpful. I didn't like: - SUPER large lunch menu: Too many options for lunch, which makes me think not a lot of what they serve is all that fresh. They could cut that menu in half and still have too many options. This isn't dinner time. - HUGE, but shallow plates: Our table was hella-cramped with just three people and when my pasta dish came out, there was no room for this plate the size of my torso. Still, the guy helping our server made me feel like it was my job to figure out where we were going to put it. Nope. The portion was also a bit too large for lunch, and because the plate was so huge and shallow, my gnocchi got ice cold in mere minutes. Toss those plates, please. Figure out a better, more appealing way to serve your pasta. - It's really dark, you guys! I'm only 29 and I felt like I needed reading glasses... at lunch time. - Chain-y... It just feels and tastes really chain restaurant... because, well.. it is! But I've also been to some chains that fooled me. I think Maggiano's could step their game up a lot. When we asked our server about the tomato bisque, so told us the kitchen just put their alfredo sauce in tomato soup. Maybe I'm the only one, but that threw me off... big time. Not only does it sound like a short-cut a restaurant shouldn't be taking (considering how easy it is to make homemade tomato soup), but when they're cutting corners that I wouldn't even cut when I'm cooking at home, that's a big no-no for me. - No lunch-sized pasta portions, unless you want to do buy one, get one to take home thing... which, I didn't.
(3)
Megan B.
I lived on Maggianos in college and the food has always been amazing.i had my wedding reception in the ballroom upstairs on Saturday and it was amazing. The food was wonderful as well as the drinks and the service was awesome. I did all of my planning all the way from California and they made it easy for me to have everything done and ready so that I did not have to worry. I worked with Shari and she was very helpful. What a beautiful event. Thank you!
(5)
Cassandra S.
Food was amazing even nice and hot! Also service was really well everyone seemed interested in serving you!
(5)
Jenna H.
If you would have asked me a year ago, I probably would have given Maggiano's a little more credit. I don't know if since moving to Cleveland I have been super spoiled with authentic Italian cuisine so easily accessible, but this time around, Maggiano's seemed so much more sub par. For starters, the bread seemed to have changed....and not for the better. I remember it being packed with flavor and this time around it was just a plain jane as can be. As an appetizer, I always order the stuffed mushrooms and in the past would leave no crumb behind. However, as soon as the server set them down on the table I noticed something different. I recall them being covered in melted cheese before and I don't know if that step had been overlooked, but they were naked and basic as heck. Not horrible, though. Since my last visit, I did notice they added "light" versions of the classic dishes to the menu, which is a job very well done. I ordered the light chicken piccata and while the fattier version is obviously more tasty, it was a nice spin on my favorite dish and almost half the calories! I love that they list the calories next to each entree. My fiancee ordered spaghetti and meatballs, which was good but would be really sad if they messed up that! Now for the deal breaker---to put it nicely, the food did NOT agree with either of us. I don't want to be too graphic but you get my drift. Not one but both of us??? Kind of strange. I doubt we will be back, but then again when shopping I tend to work up an appetite and being perfectly placed inside Beachwood Place, they definitely have that going for them.
(2)
Joshua S.
Tasty tomatoey goodness. Buy one entree, take one home (select entrees only). Came here to watch the World Cup back in June, because there was no room at The Pub. Got the eggplant parm and the spaghetti and meatballs. Both were really good. Nothing mind blowing, but, you get the idea.
(4)
Robert M.
It has been a while since I visited a Maggiano's. I will say the inside is still very warm and inviting. The bright side was our waitress. She was extremely friendly and very engaging with the family. She made recommendations with a little compare and contrast, pointed out some way to try new things without adding any cost. The food was good. We did send one plate back (seasonal special). The person that ordered it was not real pleased with it. The waitress took it, told the wife that she should not eat what she did not like and to not feel bad about it. They replaced it with something else and the wife was happy. I think my only two issues are, they were out of their spinach salad (Fri at around 6:00 p.m.). I find this to just be poor management in the kitchen. And the process are a little on the high side for what you are getting. That is not to say the food is not good, because it is. But at about 25 - 30 dollars a head, I would expect just a bit more. All of that being said, it is a great place for a large group and or the family. I believe there are specials out in the bar area and the staff work their butts off to keep you smiling.
(3)
Tanya B.
What I didn't like about it the most is the darkness. I understand dimmed light but it's too dark in there, almost too dark to read the fine print on the menu. The food is OK, nothing special. They have a pretty good pasta deal where you get one order to eat and another to go for $12.95. Otherwise, I wouldn't go out of my way dining there again.
(3)
Michael V.
Slow food and crowded but the food is great. It's hard to find at the mall and the restroom is upstairs . Not the most convenient place but the food is worth it
(4)
Megan T.
My husband and I had a gift card so we went for the first time. Our server, Laney, was nothing short of amazing. She was so personable and outgoing. The food came out faster than any Italian restaurant I've been to before. We started with the mussels which my husband loved. It was the size of an entree and you got a large number of mussels. We shared a pitcher of the delicious seasonal sangria. My husband said his linguine and clams was among the best he's ever had. I got the rigatoni D that everyone talks about. We shared the dessert sampler which was the perfect size for two people. We are headed home with lots of leftovers for tomorrow. Yum!
(5)
Yuanjia Z.
I will only speak for catering/delivery experience. In general, the delivery department was very friendly and helpful. Sarah was very patient with me when I was trying to work out an order under my budget. If you are interested in their delivery/catering service, you should definitely check out their delivery menu. Delivery fee is another additional 15%, not including tips. Delivery was on time and the set up was very professional - they provided tableclothes, bread, butter, sauces, dressings, extra cheese, and utensils, just everything you can imagine that you need. The food was ok, not the best I've had but definitely not bad at all. It is definitely an affordable option for corporate events. They look nicer than pizzas, right?
(4)
Marisa B.
Service was great! I recommend linguine del mare or the salmon Oscar both very very good! Mussel appetizer was awesome and you get a good amount of them! Dessert sampler was also delicious. Make a reservation!!!
(5)
Liza P.
They are very rude!!! Went there with a large party for a birthday and we added two people to the party after making the reservation and were told it would be another hour and a half till our table would be ready. Which is ridiculous they could have added two chairs and been done with it! There were three open tables the entire time we were at the bar waiting. They make a great dirty martini though I will give them that.
(1)
Ed K.
Had a great rehearsal dinner here. I thought that the atmosphere was very nice and beautiful. The servers were very attentive and polite with the exception of one who was checking her phone once when I looked over. Another thing that I didn't really like was that the lasagna had a little too much tomato sauce. Other than that, great food and great service.
(4)
Evelyn Q.
I knew Beachwood is a more upper scale mall in Cleveland, so when I found out that Maggiono's Little Italy was in fact not located in Little Italy and at Beachwood, I prepared my wallet accordingly. I was pleasantly surprised by their decor. I expected some tackiness associated with being a chain restaurant (thick Cheesecake Factory wall painting decor) or even a CLE Little Italy "historic" look. It was dimly lit with a fancy spiral staircase and a scattering of framed pictures on the walls, giving this restaurant a cozy "rich person's house" feel. Their menu wasn't overly priced as I had anticipated. There was a deal that you could order from a list of entrees and you would receive a "compliment of the chef" entree you can take home as well. So I ordered the Baked Rigatoni Pomodoro and took home the Baked Parmesian. Both meals were massive and I split them into two separate meals... so think four meals for the price of one (albeit an expensive meal)! I would definitely come here again to try out the other other entrees they offered as well as their list of appetizers and I would recommend this place to anyone!
(5)
Natalie P.
My husband and I have been here many times and love all the dishes. I am particularly find of the butternut squash pastas they have during special seasons. My husband always gets the steak and really enjoys it. They also offer two for one. You order one meal then another that they prepare for you to take home for another meal. It's really a great deal! The service here is top notch, they know how to take care of their customers. Did I mention their pre-dinner bread is fabulous and endless?! We also had our rehearsal dinner in the banquet rooms upstairs. What an awesome location! It was so elegant and we had our own bartender and open bar. It was really classy.
(5)
Kumar S.
Nice place to dine, it's ambient, food is delicious-not expensive, and importantly waitresses and their service is top notch. Would definitely recommend it!
(4)
Natalie S.
We stopped in just for a quick drink after a horrible experience at The Pub and didn't eat, but the bartender was very sweet and the wine was a nice pour. We have eaten here before and always enjoy the food. If we didn't have other errands to run, we would have stayed for some of their house salad (so yum!) or sausage flatbread, which is surprisingly low calorie!
(4)
Andrew D.
This was one if the worst restaurant experiences I have had in years, and I eat out a lot. I ate there with my family which includes my wife and I, two teenagers, and a 14 month old. From sitting down to getting our entrees, it took literally an hour and a half (yes, i timed it). Do not go here if you have young kids, the wait staff is obviously clueless... If you can't or don't understand family dining, don't attach your restaurant to a mall... The food was luke warm at best (lasagna, egg plant Parm, ravioli, and salmon) and my wife (egg plant Parm) spent the entire next day with severe "flu like" symptoms (both directions if you get my meaning). One of the gimmicks at this restaurant is if you order one of their traditional Italian dishes, you get a to-go serving of one of their traditional dishes to take home with you. Do not bother!!! Not only was the pre-packaged take home serving similar in quality to Chef Boyardee, one of the dishes was another tables boxed leftovers!!! Really?!?! Never again
(1)
David O.
This was my first visit ever to Maggiano's, based on several recommendations from friends and family. The first thing i noticed when arriving was the apparent lack of seating in the waiting area. A few more chairs or even a comfy sofa would have been appreciated. The restaurant was dimly lit, obviously to set the mood. Seating was surprisingly quick, but the wait service was surprisingly slow. I was amazed how long it took for the waiter to come by the table just to greet and take drink orders. The food was certainly above par for most italian restaurants in the area. I am a fan of the pasta dishes, particularly the rigatoni - D. I was happy to take part in the buy 1 dinner, take one home promotion that had started a few days before my visit. Like i said, the speed of service needed to be ramped up a tad, as the restaurant was not overly crowded. The one thing i was a little taken back by, was the restrooms on the second floor. It seemed a little out of the way and slightly inconvenient for those folks, like myself, who had never dined there before. But, the food quality and upscale atmosphere makes up for it quite nicely.
(4)
Carla W.
This place was great. I sat on the bar side which received enough light from the windows.First the waitress brought bread to the table with oil that she mixed with parmesan cheese.I have never been a fan of dipping my bread in oil however I tried it and it was very good. I ended up eating two pieces. I had the famous rigatoni D for my dinner. It was delicious. The sauce was perfect amount and creamy. Being that my meal was on the classic menu I also got eggplant parmesan to bring home free as a second meal. I felt the price was reasonable. Staff was friendly. Will go back again.
(4)
Elizabeth B.
As a Pittsburgh resident, I find it disappointing that we do not have a Carrabba's, Macaroni Grill, or Maggiano's. Therefore, whenever I'm out of town, I often try to stop at one of the three restaurants to get my Italian food fix! I have only visited Cleveland twice for work and have been to this Maggiano's both times! Both experiences here were excellent. My more recent visit was just this past Tuesday evening. I spent some time in the mall and didn't head out to Maggiano's until close to 9pm. I was very surprised to see that the restaurant was closing in 30 minutes. I almost did not enter, feeling badly that it was so close to closing time. However, I couldn't resist and entered hoping no one would be too annoyed that I was one of the last patrons of the meeting. Despite being late, my service was very good! My waitress stopped by at least 5 times to check on me, and my food came out very quickly. I enjoyed a Bellini (needed after my long work day!) and Chicken Tortellini, which my waitress recommended. Both the drink and the entree were absolutely delicious. Here's hoping that I get sent back to Cleveland for work sometime soon to enjoy another dinner here!
(4)
Mansi S.
The food is mediocre at best. I can make better pasta at home. Also, the service was terrible. We waited over an hour for our food, past dinner primetime (we arrived at 8:15 and the food did not arrive until 9:30). I asked two waiters for a takeout box for my dessert and waited 20 minutes before I left without a takeout box. It is also too dark inside.
(1)
John D.
Dined here with a party of 10 for my birthday. The family style dinner was quite an experience, and a pretty good bargain considering the amount, quality and variety of food. Service was very attentive and the Peach Bellini incredible! Loved the swinging background music, not loud enough to be intrusive, but loud enough that you could not hear others' and you could talk without bothering others. A great time! Especially enjoyed the Caesar salad, mussels, cheese ravioli and the apple crostada.
(5)
Corey K.
We loved it! Great food, great atmosphere! Everything tasted great if you didn't know that's it was a chain restaurant you would never guess it is. Maggiano's is defiantly my wife and I's new go to Italian restaurant!
(5)
Amanda L.
Went here for lunch yesterday around three, it was very pleasant. The fondue app is amazing...our party also ordered lasagne, baked ziti, calamari, kid Mac and cheese and tiramisu. All were delicious. The bread is also very good, and the bar drinks are strong! Our server was very attentive and efficient. She was well tipped. The place was a lot less crowded at three than at later times; that's a good time to go there.
(5)
Leslie H.
First time dining at Maggiano's. Thumbs up for one of the best Italian meals I have had in a long time. Our waiter was Derek and he made our dining experience enjoyable... Will be returning soon.... I had the eggplant parm and the portion was huge took half of it home along with fettuccini Alfredo to go all for $15.00. Fresh hot rolls are awesome as well. I can't say one negative thing about our visit.
(5)
KP K.
I am torn on how to review Maggianos. I went to the one in Cincinnati before and had an awful experience, though the food was great. Maggiano's actually did a great job of reaching out to me about my bad experience. So, I thought I would try them again, this time in Cleveland. The food again was fantastic. The ambiance was great. However, the service was pretty bad again. We gave our drink order, then waited almost 30 minutes for our drinks to come and to be able to order. We were told by another waiter that the bar was slow. We ended up grabbing a third waiter who went and got the drinks. Mine was ready, my dates was not, the waiter, despite having suggested the drink, forgot to put her drink order in. Eventually we got the drinks and got to order. At the end of the meal we ordered another round of drinks. The waiter got the drink wrong and it had to be remade. Then, our meals came with to-go pasta but we never received it. It may be that I have just had two bad experiences with service that are not a representation of the typical service, and the food was phenomenal, though as someone who often takes clients to entertain out to eat, if you have any type of important date or client meeting I am not sure if I would chance the service. 5 stars for food. 1-2 for service.
(2)
Chrissi C.
Nice place for a chain. Service could be a little better. Didn't come around to check on you. Food is good. I had the HUGE seafood pasta.. could have fed 4 on that bowl.
(4)
Stacy C.
Horrible, just horrible! This was my first and LAST experience at Maggiano's in Beachwood. I was excited to take my parents, husband and daughter there for our first time today for Mother's day weekend. We drove an hour to get there and had a reservation. A person from our party (my brother) was late showing up so the snotty hostess said she would "partially check us in" until my brother arrived. My brother was a no-show and we waited 30 minutes in the crowded lobby with a very restless and hungry toddler. I don't understand why the hostess couldn't just seat us and when/if my brother showed up, he would just find us and join us. Our waitress was not very attentive or pleasant. She ignored us all needing drink refills and another server actually came up and filled our drinks for us. We ordered crab cakes and mozzarella marina appetizers. The crab cakes came out and there were only 2, and they were dry and flavorless. The mozzarella marina was two flat breaded mozzarella "sticks" smothered in sauce. It made it awkward to try to cut it into pieces for us all to have some. We were thinking they would be mozzarella sticks, guess not. The food took forever and we were already annoyed and my daughter was very hungry at this point. It's hard to keep a restless hungry 3 yr old entertained for an hour wait for food. I think our waitress forgot to put our order in and she even came by to say "the chef sends his apology for the long wait" They forgot to bring out my dads ceasar sald, my mom said the coffee even sucked. My daughters kids chicken breast was undercooked and looked like a fake, frozen formed chicken breast. My husbands lasagna was extremely dry and had no sauce on it. My mom and I ordered the shrimp scampi and it was very oily with a nasty tasty seafood sauce and I could make better at home. My dads chicken francese was the same fake, frozen chicken breast as my daughters and they forgot to bring out his side of potatoes until he called the server out on it in which she seemed annoyed rather than apologetic. The manager came around to our table to make rounds & when he asked how everything was my husband told him about our experience. He did offer to comp the potatoes and offered up dessert sampler, but we declined it since it had ice cream and we were already there for 2 hrs and wanted to leave and not take ice cream to go with us. He did end up taking off $30 from our bill and that was the only saving grace, but I will NOT be back!! Overall Maggianos was loud, crowded, cramped and very dark. The outside looks better than the inside. The staff was snotty, not attentive and rude. The food was flavorless and not very good. You could make better at home, or eat somewhere better and save your money as they overcharge for the crap that they put out!
(1)
Beck L.
love maggianos! service is great and food is excellent-cant beat the buy one take one free dinner-bread is awesome-awesome meatballs and good portions
(4)
Kimberly S.
I've only had one thing here, and I even get it take out - it's so addicting and delicious. Rigatoni D - it'll make you smile inside!
(4)
Kelly R.
I was out and about running errands at Beachwood Place, and wandered into Maggianos. I've eaten here many times. Today, I was by myself and therefore sat at the bar. The bartender was personable and very prompt. I ordered a mojito, italian flatbread pizza and a Maggianos salad. A few moments later I received a large piece of warm and fluffy foccacia bread and olive oil for dipping (yum). Shortly thereafter, I received the mojito, which was a little disappointing, it tasted like club soda and rum. There was a small piece of lime and a small piece of mint, neither was muddled prior to adding to the drink. I promptly asked for more sugar and lime, which helped, but still didn't taste like a mojito ($8). The flatbread is one of my favorites and didn't disappoint, nor did the salad. I will of course return to Maggianos in the very near future, just might not order the mojito.
(4)
Hilerie K.
Table of 9 took 3 hours. 3 hours. 3 hours. 5 children and one adult were served cold late food- not warm, but cold. After the meals had been delivered, again, the fourth adult had to reorder their meal because it had never arrived. When the manager was brought in, they deducted one adult meal and gave us free dessert because there were three birthdays. I was a server for many years and I am incredibly forgiving of kitchens and servers and situations that get out of control. This was beyond. Way beyond. I give it two stars because I am kind. That is all.
Classic Italian Restaurant. Dimly lit for the romantics. Loved the red and white checkered tablecloths Large portions of food. When you purchase a traditional pasta dinner you get a 2nd dinner to take home..compliments of the chef. Lasagna was hearty and seasoned well. Winding staircase to the banquet rooms and the restrooms. After dinner stroll over to SAKS for a little shopping. Service was fast and our sever was attentative and very pleasant.
(4)
Carol S.
Our family of 7 celebrated Mom's birthday there last Saturday. Understaffing made service terrible. We got our meals at different times. The last one of us got dinner after all the rest of us were finished. All the manager did was say ,sorry. The food quality was just Ok. The experience unfortunate. We won't be back.
(2)
AK N.
I still crave for the food of this restaurant. Its been almost a year since i had a real good food here. The Chef came to our table to check if we got the right thing as we were vegetarians.
(5)
Carol S.
Busy on a Saturday afternoon with multiple exuberant birthday tables. A fellow customer sang jazzy/bluesy "Happy Birthday" to several people at different tables. Caesar salad was crisp & tangy. Margurita flat bread was shared with gusto. My linguine with white sauce was a little watery. Service was fast and courteous. Very noisy today.
(4)
Susan P.
Major props for customer service at Maggiano's. We had made reservations for 8:30 pm last saturday, thinking we'd be done with our shopping by then. But we got done early and the wait was like 2 hours there. So we started the restaurant hop -- called several places trying to find a shorter wait. We settled on Mitchell's Fish House because their wait was 30 minutes. So, we canceled our reservations at Maggiano's. But the wait was much longer than Mitchell's promised, so by around 7:30 we decided to leave. We went back to Maggiano's and explained what happened. They were AWESOME. They reinstated our reservation (it was only 8 pm) and got us in even before that. Of course dinner was wonderful -- that's a given. My personal favorite? The eggplant parm. Nice!
(5)
Rob S.
My company got catering from here for a work party, so this review is for that, not the experience of actually eating at the restaurant itself. That said, HOLY CRAP. Easily the best catered lunch we've had, and we have about one a month. Showed up on time with an awesome all-vegetarian line-up of cheese-stuffed ravioli, bow-tie pasta, caprese salad, regular salad, delicious bread, and other goodies. (The person we were fete-ing is veg.) Food was so rich and delicious pretty much the entire company was in a food coma after 1:30. Hopefully we'll order from them again.
(4)
Valerie S.
What a disappointment. Food is way overpriced for its mediocre quality. For the same price, you can do yourself a favor a visit the real little Italy in Cleveland!
(1)
Frugal F.
Great Lasagne uniquely special with a lot of sauce. Chicken fricises and arugala salad was good, potatoes were dry and flavorless. Love the dine one take one special for 12.95. best value there. Everything else was moderate in price. Friendly wait staff. Very average.
(3)
Mona N.
I went here after work with my boyfriend. We both like Italian but we thought it would be more on the expensive side. We took a chance and drove out there from Cleveland. I ordered chicken parm and he ordered beef medallions with garlic mashed potatoes. Both of our meals were delish and not that expensive. Our server was great and the atmosphere was nice. We will make this a restaurant we will go back to.
(4)
Bryan C.
This is a wonderful Italian restaurant for a chain. The decor is cozy, the service is outstanding, and the food is wonderful! Everything is good. My family especially loves the pasta dishes where you get to bring one home :) Olive Garden just started copying them, but I would choose Maggiano's over OG any day!!
(4)
Kavi D.
An extremely solid chain Italian restaurant with a location in Beachwood Place. When I came here with two friends we were promptly seated outside, as requested on the patio. We split the 2 for $40 special, which is an absolutely tremendous bargain and enough to feed 3 people. This deal includes an appetizer, two pasta entrees, desert and your choice of two pasta entrees to take home. Just think about that---that's a sh-load food for $40. As our appetizer we ordered a fried zucchini dish which was fresh, crisp and came with this absolutely delicious sauce. Definitely try it. For our entrees we ordered the egglaplant parm, which was pretty much perfect, as well as the cheese ravioli which was rich, but yet satisfying and not overbearing. To finish things off we had a slice of cheescake which was slightly fluffy, but nevertheless tasty and enough to satisfy my sweet tooth. The next day I was split the aglio bowtie pasta and fettuccine Alfredo with my mom and brother. The bowtie pasta was my favorite dish from Maggianos. It was topped with some veggies and had a very nice olive-oil and Parmesan cheese based topping to it. The fettuccine alfedo also was tasty, though was a bit too rich for my tastes. The service at the restaurant was pretty solid. It would have been nice had our waitress been slightly more attentive with regards to making sure we had enough water. Other than that, we had a great experience. I strongly recommend this place to those looking for great Italian food.
(4)
Heather J.
Chains are generally not my thing...but Maggiano's always delivers delish. Recently visited with a co worker on a Thursday night that is generally busy for the restaurant but they seated us right away even though they had a packed house. I love how they will let me customize my dish...ergo shrimp scampi with the hand twisted pasta, add basil. We also ordered their fried mozzarella and each of us tried their special lemonade. Delish! I did not have room for any of their tasty bread..except maybe a bite of course to remember how good it is. My meal was enough for 3. This place delivers food that I actually will eat as leftovers! I am sure I will be back.
(3)
Funglin W.
I've only been to Maggiano's once and it was alittle more than a year ago. I got a coupon to go there and the looks of the restaurant has always intrigued me to try it. The waiter was awesome. He was friendly and nice and just a perfect waiter that made this experience alittle bit better. However, I ordered their classic pasta and their beef lasagna. The pasta was nothing special but edible and their beef lasagna did NOT look appetizing. It was just a big blob of brown meat on a plate. And even more, it didn't taste good at all that the friend I was with took about three bites and couldn't finish it. Overall, I may think about coming back here to give it a second chance. But based on my first and last time there, it did not impress me at all.
(1)
Mike N.
Part of me really does not understand the popularity of this place, given all the great independent Italian restaurants in the area. I have been here multiple times, usually with medium size groups. Its family style menu makes it easy to book groups. The family style menus help with groups as well. The prices are a bit steep, unless you want the bare basics. There are three price ranges for groups, with the lowest price giving you cookies only for dessert and the highest giving you the full range of entrees. One thing we found unusual a few years ago, when we booked a gathering in December, is that they wanted you to preselect your menu items before you arrived in order to keep the kitchen going and minimize your wait. Really, it was a way to keep groups moving through quicker by providing quicker turnover. Service has ranged from great to marginal through all of our experiences. The ambience is quiet and classy. Also, for a modern chain restaurant, I find it a bit unusual that all rest rooms are on the second floor. Regarding the food, it ranges from fair to very good. We have ordered the mussels on several occasions. They taste great, but a significant proportion of them arrive unopened. The fried mozzarella and zucchini are larger than any place you might imagine. Salads are generally good and flavorful. The salmon dishes are quite good. Pastas are good and the meatballs are huge. The desserts are quite good, with the Tiramisu and cakes being very nice. Portions are huge, and you will likely be going home with food. When you just look at the food and service, it is not much different from other Italian food chains. Again, this is OK for groups because of convenience, but I would not go here for a night out with a small party. There are better choices for that.
(2)
Nicole S.
Yum! This is one of my favorite restaurants. I always come here for special occasions. Italian food is all up my style but this takes it to another level. I usually come with a big group so we get the family style so there is a lot to choose from. Some of the favorites are chicken parmesan, rigatoni D,and their chopped salad. A bit of variety but it sure is good. The portions are more than enough and the service there is very well done. I give it 5 stars for sure!
Went on a dinner date with my girlfriend. Food was excellent, very large portions, neither of us finished our meals, but did have dessert... Pastas were delicious.. will return soon...
(3)
Betsy S.
I always have a good time here-it's a reliable chain that has constantly good food even though the calorie counts were just posted on menus. Yeah, that last part was unrelated, but still makes me mad. My mom and I each got a glass of wine at lunch, then I got the margherita flat bread and creamy chicken soup and she, a flatbread with BBQ sauce. The soup was creamy but not too filling and our flatbreads (only 650-700 calories each!!) were light and delish. Our waitress was chatty but not too solicitous, and approved of our choice of the dessert sampler. My favorites were the creme brulee and apple strudel, and my mom loved the tiramisu. The chocolate cake was a bit dry, but I could not complain about one single aspect of the meal.
(4)
Justin L.
The braised beef canneloni seemed like such a good idea, and it would've been if I would have thought to buy a case of Gatorade before I ate it. Seeing as how I didn't, this meal ended up being pretty disappointing. I can just imagine the exchange at Maggiano's "food school" or wherever they develop their dishes: "People like braised stuff these days, right?" "Yeah." "And balsamic vinegar is, like, all the rage, is it not?" "Indeed it is." "If a dish 'needs a little something,' it is more often than not salt, correct?" "Yes, good sir, salt is the magic missing ingredient every time!" "Would you say, then, that if we put an ounce of salt into each dish, it is unlikely that our customers would feel that the dish was lacking salt?" "Indeed." "OK, so let's braise some meat, stuff it into noodles, develop a sauce that has balsamic vinegar as its primary ingredient, and add as much salt as we can. Be sure to add the salt when the sauce is near boiling so as to create a supersaturated solution." "Brilliant!" "Can you think of anything else?" "Yes... texture is all the rage these days. Perhaps we could disrupt this dish with some completely misplaced and undercooked root vegetables! What could be finer than intermingling some crisp fresh carrots with the melt-in-your-mouth beef?" "Not a damned thing - let it be done!" The funny thing is that there is actually an article out on The Google about how they make this very dish. I may have been slightly off in a couple of my details... The formula for this restaurant is to take Olive Garden's horrible menu, dress it up a little bit, add dark wood and white linens, and make believe it's gourmet. It's a great formula for a successful restaurant, but not much of a formula for great food.
(2)
Leanne E.
The food was really good, the pasta was cooked perfectly. The meatballs could have been a little more tender. The best part was the vanilla ice cream. Is that bad? It is a great Italian place, but I really liked the ice cream. Oh, and the fried zucchini was fabulous.
(3)
Bill G.
1st time here and it was great. Food was fantastic. Well be here again. Next time we won't forget our gift card. Service was excellent.
(4)
Theclevelandcritic T.
Five Stars Maggianos. I know I know a corporate place but when can I say? Their food is to sleep for and the Cappuccino to wake you back up and finish it with some house Spumoni? Dang I was in heaven......Not to mention my first date with my now beautiful wife. Maggianos what can I say you lucky little place. Ill always have you in my heart and my belly............
(5)
Ferdinand H.
So, in a city with splendid non-chain food Italian, I still ended up at Maggiano's. The flavours aren't delicate, nor are the dishes exquisitely creative... but it's a convenient location, and it's consistent across cities. A Calamari, Linguini Carbonara, Chocolate cake and a Stella Artois later, there were two very sated people walking out with a fairly full doggy bag. Midnight snack and satiation -- not a bad combo. High dining it may not be, but a stable staple it is indeed.
(3)
Raymone B.
Excellent Italian restaurant.......only had one some what bad experience and that's when some dust fell from the ceiling vent onto my table.....waitress promptly apologized and cleaned up the area
(4)
Molly B.
I don't usually like chain restaurants, but I am staying in the Beachwood area for work and chain restaurants were my only option for dinner. Maggiano's was pleasant, considering it is tucked into a shopping mall. Once you step in, you forget that it's attached to a Dillard's. Because I was by myself, I sat at the bar. My bartender was friendly but not annoying. My food came quickly and was hot and delicious. I love that they give you a second portion of the classic pastas to take home - although I'm not sure my waistline will agree. The wine list is mediocre and overpriced, but maybe I'm being a bit harsh. It's not bad for a chain restaurant.
(4)
Jordan T.
Delicious food. Fun atmosphere. Great for large groups. Whoever is the marketing genius that decided "let's give away a free entree with purchase" at Maggiano's is genius. Not only do you get to enjoy one of their delicious Classic Pastas (which in and of itself is big enough for two meals) but you also get to take one home for tomorrow night's dinner. It doesn't need to be the same thing you originally ordered, which allows you to broaden your dining experience. When I was there recently, I had the four-cheese ravioli and the eggplant parmigiana. Both were superb. The eggplant tasted like it came out of my grandma's kitchen, and that's saying a lot. As far as chain restaurants go, Maggiano's is one of the best in my opinion. In the ranking system of Italian joints, Maggiano's is right up there when it comes to quality, quantity and service. And that's coming from a real Paisan.
(4)
Andrea R.
So we're in a new city and we end up at Maggiano's for lunch, which we have right in our own backyard in Chicago...yet never go! But hey it did a trick yesterday becuase I wanted a salad and I knew Maggiano's could (and they did) deliver a very good salad. My fiance got the calamari (grilled instead of fried)...we're both calamari lovers and while he ate it all (and I had a few bites) this was just ok. However, my cesar salad was very good and just like everything at Maggiano's it was absolutely huge. I'm sure there are better restaurants in Cleveland for Italian, but if you find yourself at Beachwood Place and don't feel like eating Chick-fil-A or other food court food make your way down to Maggiano's.
(3)
Charles M.
Don't let the white table linens, paneled walls and comfortable booths fool you. Maggiano's is just another chain restaurant with completely disinterested staff. Last weekend, in high spirits and in the midst of a shopping excursion, we stopped off here for a relaxed lunch. The hostess met us with great energy, but unfortunately her charm did not pass on to the servers. Our waitress took an eternity to greet us and take our drink orders. We ordered a cosmopolitan, a sidecar and a vodka gimlet, all served "up." Only the cosmo came in a martini glass - the others were served on the rocks. We politely informed our waitress that we ordered our drinks "up" and she, being all of 18, tried to correct *us* that "those are 'up.'" No, these are "on the rocks." We chalked this up to fighting a battle of wits with an unarmed opponent and moved on to food orders. My good mood was now also on the rocks rather than up. When ordering, we asked to start with a salad before our entrees. Apparently that translated into "bring us salads, then bring the entree out right after." The food was mixed. My butternut squash ravioli were so hot they burned my mouth, and didn't have any flavor when they were cool enough to eat. The Rigatoni "D" and Chicken Francese that my companions ordered were better. Our waitress, of course, disappeared after delivering the salad and didn't check back until bringing the bill. For my money, I can't see myself going back.
(2)
Ted M.
Always a pleasure going to such a vibrant and extremely tasty Italian restaurant. The weekends get rather busy and the people and noise levels rise but that doesn't stop the dinner plans for two if reservations are made.
(3)
renee p.
My experience with Maggiano's was terrible. Our first impression was of the host, a young man with a very snooty, rude attitude. We were there on a Monday night and asked for a table on the patio. His response was "the server already has 7 tables out there and I'm not giving her another". We had Crystal as our server. She was less than pleasant, not smiling or friendly at all throughout the entire meal. I ordered the eggplant parmesan. It was terrible. The eggplant was a mushy mess and the pasta was very underdone. My honey had the spaghetti with meatballs which neither of us cared for. My daughter had the chicken tenders with mashed potatoes. Hers was the best meal of the three. We will not return to Maggiano's and would not recommend this restaurant to others.
(1)
Pier R.
Carryout was very good!! Rigatoni D and Lasagna (meat) were excellent. It's nice the way bread and butter are included without having to ask for it. Best part of the meal? Lemon cookies!
(4)
Alicia M.
I'm not really a chain restaurant gal but I must say, Maggiano's definitely came through last night! I was craving some pasta and the bf wanted a filet and we didn't want to drive downtown so we settled on Maggiano's which has both offerings. For it being a Monday night, the place was packed, we were told it would be a 25 minutes wait so we decided to check out some stores in the mall while we waited. We came back and had to wait another 10 minutes so we grabbed a drink at the bar. I enjoyed the house red which was smooth and tasty. We were shown to our table and somehow lucked out with one of the large booths against the walls which in my opinion are the best seats in the house. We ordered the Bruschetta as an appetizer, it was very simple yet flavorful and fresh. For entrees, the bf decided that all the pastas looked too good to not try one so he had the sausage gnocchi and I had the crab and shrimp cannelloni. Both were exceptional! I did have to wait about 10 minutes for my dish to cool off, it was that hot which gave me ample time to sneak a few bites of the bf's dish and it was awesome! For dessert we had the Limoncello pie which was yummy and refreshing as well as the Zuccato Cake which was chocolate cake with Sambuca flavored mousse. Typically I would never order a dessert that had any sort of licorice/anise flavor but it seemed like every other dish that went past our table was this dessert so I figured I had to try it. It was very good,moist and chocolaty, just the way I like it! The service was very good, from the hostess to the server, I really felt as though they were striving to please the guest. I noticed the manager spending most of her time going from table to table helping the servers and making sure everyone at the table was happy with everything. In my opinion, this is one of the single best practices a restaurant can employ to make sure food and service standards are kept high. Can't wait to go back and try some of the other dishes!
(4)
Faith Y.
A Birthday and Anniversary celebration - What better way to spend celebrating a special occasion but with best friends enjoying a great family style dinner. We shared two different salads - caesar and chopped. Our appetizers consisted of the best ever fried zucchini and steamed mussels...and because we were eating family style...there was no fighting...the waitress just brought us more! Then our entree's were plentiful as they kept them coming until we raised the white flag. The beef medallions were fabulous as well as the lobster ravioli...BUT the hit of the night is Maggiano's famous Rigatoni D, one of the best dishes any of us have ever had, truly heavenly. The thin cream sauce flavored with Marsala wine is just perfection that you want to scrape the bowl. I wish Birthdays came more often as Maggiano's is my place to look forward to every year..and even more often when I am good.
(4)
Iam A.
It was ok not outstanding but not bad either. I thought it was a little pricey for the quality. The best value is their BOGO classic pastas. That said a lot of people go their it was crowded and reservations required.
(3)
Jeanmarie B.
Awesome people, attentive and fun waiter. Great food. Chef even came to table to see if our food was to our liking. It was my sons high school graduation night, so it was important for to be a celebratory atmosphere and it was great. Highly recommend an will definitely go back soon.
(5)
Bradley P.
There's nothing wrong with this place, but it doesn't seem to understand it's role in cleveland dining. It tried to look an act the part of a fancy italian restaurant. Really, it's just an alright place to grab some italian grub when you're tired of walking around the mall. The good news is that the prices actually reflect this. The buy one dinner take a second home free is a great deal, for example. Service is okay, but I would put the restaurant as a whole on a similar level to Friday's or Pizzeria Uno. Just another well done chain. If you really want some nice, genuine, italian cuisine, make the 15 minute drive to Little Italy. Or if you can make the trip down to Independence, there's a place called LockKeepers that will absolutely blow you away.
(2)
Rick W.
Good food, great company, service was slow yet she was very busy. The beef tenderloins were great and the Maggiano's salad, you can't go wrong. Oh and the mushroom ravioli outstanding.
Typically I'm not a big fan of chain restaurants, however the meal here was good. They have a good size menu with all the Italian classics. When you leave they give you a cold pasta dish to take home. Honestly I have had better dinners at this chain than some of the fancy Italian places. Give it a shot!
(4)
Cheryl G.
Maggiano's is a chain restaurant that seems like it is locally owned, even though it is not. The decor is very classy, complete with dim lighting, classic looking menu boards on the walls -- the works. We had a very short wait (maybe 5-10 minutes) and the food was great. Even my husband, who isn't normally a Maggiano's fan, liked his salad. We had the flatbread pizza appetizer as well, which was delicious. This Maggiano's is attached to Beachwood Place, so there is plenty of parking, but they also have valet parking available. My only complaint was while our waiter was friendly and polite, he seemed very distracted and we had to ask him several times for simple things like napkins, the check, etc. Overall, Maggiano's is a great choice for a semi-fine dining experience.
(4)
Richard O.
You will love this place! There Maggiano's salad for two os awesome. We never ever have a bad meal here. The owner Teri is very personable and treats you like royalty.
(5)
Michael C.
Fancy Buca di Beppo
(2)
Roxanne O.
I went to Maggiano's last Friday for a gluttonous feast. Why gluttonous? The portions are almost comically large and the nutritional content of the menu items isn't posted on their website. I try to avoid chain restaurants that don't post calorie counts, but my boyfriend really wanted to go there. I had the eggplant Parmesan. The portion really was as big as my head. But it was delicious. I've had this dish there many times and it has always been really good. My boyfriend had the gnocchi. Another one of my meatless faves. His portion was also really large, and despite the heaviness of the dish, he was able to eat the whole thing. Our waitress and the service we received was just OK. It took awhile to get drinks and we weren't asked if we wanted dessert. Although the food was good, I think I'd rather support a local Italian restaurant instead of a chain. However, if you're dining with a large group, the family style meals are a good way to go. I've gone with work groups before and this has been a good way for everyone to get more than enough food at a fixed price.
(3)
Rich G.
Great food, great service, great atmosphere. Have been there on numerous occasions and the food is always consistently great. Highly recommend.
(5)
Mrs. S.
the most accomodating gluten free menu on the planet.
(5)
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Address :Beachwood Pl Mall,26300 Cedar Rd,Ste 1103
Beachwood, OH, 44122
Takes Reservations : Yes Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : No Waiter Service : Yes Caters : Yes
The immense popularity of Italian cuisine globally isn't unknown. You can find an Italian Pizzeria around every corner of almost every city in the United States. Not to forget that in every house, people enjoy mac and cheese as comfort food. But it would be wrong to believe that Italian food starts with pizza and ends with good pasta as this Mediterranean country has much more to offer other than these two dishes. In Italian Cuisine, there is a high use of fresh tomatoes, all kinds of herbs, great quality of cheese, all types of meat, seafood and fresh handmade pasta. Many find it hard to believe that Italians have been making noodles long back.
Italian and Greek cuisines are always mistaken to be same, but they are poles apart. The primary difference between the two cuisines is the use of cheese in most of the Italian dishes. Italians love to cultivate their own cheese and process them as per their food requirement. It is believed that some cheese is so expensive that cheese producers secure them in lockers.
If you are bored eating the same old pasta or pizza, you can try some of the authentic Italian dishes like Risotto, Polenta, Ribollita, Lasagna, Fiorentina Steak, Bottarga, Ossobuco, Carbonara, Focaccia, Arancini and Supplì. Another item which Italians love to relish every morning is a good cup of Italian Coffee. Once you taste a freshly brewed cup of Italian Coffee, you might not visit Starbucks ever again. Authentic Italian food is made with heart and soul, so go find a restaurant where you can relish Italian cuisine in your city.
Colleen Y.
I was surprised to see that Maggiano's only had 3.5 stars. My family went there last night, and it was fantastic! Service: From the hostess to the manager that stopped by our table, everyone was great. Our waitress was quick, attentive, and had a very pleasant and energetic attitude. She spent time making recommendations (which were on point), and making sure we were taken care of. My step-father loved the wine glasses with the "M" etched into them (their last name is Miltz), and the manager stopped buy and set everything up for my step father to purchase a dozen. Also they sent out a complimentary appetizer of fried ravioli (which were HUGE and absolutely perfect) to our table just because we were new to the restaurant. Food: Great. I'm a huge Italian food lover, and a foodie in general. I'm not one that thinks Applebee's is class A dining, so I consider myself to have decent taste. We had the seasonal white wine sangria with cantaloupe, pineapple, and strawberries. So perfect and refreshing. The bread was incredibly soft and delicious. My boyfriend and mom both got the "Lighter Take" of chicken parm. I tried it, and it was excellent. It was a great portion, and you couldn't tell it was healthier at all. Also it's great they have several options for those watching their waistline. I had the chicken and spinach manicotti. The chicken was tender and well seasoned, the spinach was bright and obviously fresh, the cheese blend was perfect, and the Alfredo sauce was flavorful without being salty. It was comfort food to the max. My step dad had the seasonal crab and asparagus bruschetta. It was also delicious, however he was a little put off by the crab being creamed, since it didn't say so on the menu. We ended the dinner with a tiramisu- which was one of the best I've ever had (and tiramisu is my favorite dessert). It was so good that my boyfriend, who insisted he was too full for dessert, ended up devouring half of it because it was so great. If I had anything to complain about, I'd just say that the salads had too much dressing for my taste. But next time I'll just ask for it on the side. Seriously, this place is fantastic. We'll be going back soon!
(5)Gina M.
If you want some delicious Italian food that is a step up from your typical Olive Garden, this is your place. My family has come here for years and we always have a great time. We've used the banquet rooms, the small group room ("wine room"), and the dining room, and we've had great experiences everywhere. My favorite thing about Magg is that when you eat one meal there, you take food home and eat it for the next 3 days. Literally. One dish is easily enough for 2 people, and then if you get a pasta, they give you a second one to take home! It's crazy! And their pasta is good quality too. They use Barilla for the most part, and they have gluten free and whole wheat options for all pastas which is nice. Sauces are gluten free too! It is a bit more expensive than a local Italian restaurant would be, but it's worth it. Plus they have a Meal for 2 deal that includes an appetizer, 2 entrees (+2 more to take home!) and a dessert. I can assure you that you will leave there fat and happy no matter what you order, but just to give a shout out to my personal favorite menu items: Fried zucchini for an appetizer. It comes with a lemon-y ranch like dipping sauce that is amazing. The chopped salad. Comes with blue cheese, avocado, prosciutto, and a house dressing that is the greatest. It's literally my favorite salad anywhere. Rigatoni D as an entree. Pasta with herbed chicken, mushrooms, and sauteed onions in a marsala cream sauce. It is DELICIOUS. Zuccota cake for dessert. It's their signature dessert, and when it arrives at your table, you'll see why. It's chocolate cake, chocolate mousse, and chocolate ganache on top in a serving that is large enough for an entire family. Although it's not exactly fat free, it's heavenly. Ok that's all, I'm done raving, but seriously, if you like Italian food, do yourself a favor and go to Maggiano's next time you're in Beachwood! I promise it's better than your usual Cheesecake Factory experience.
(4)Nicole R.
Maggiano's has always been one of my favorite restaurants. This location has always provided quality and friendly service. I've always felt welcomed when coming in. Atmosphere is very nice and sophisticated. Fried zucchini is absolutely amazing. For smaller meals I recommend one of the flatbreads, if looking for a more fulfilling meal the four cheese ravioli is perfect, finished off with better Tiramisu then you would find in NYC Little Italy.
(4)Valoree V.
Excellent. Best dining experience I have ever had for some one with a garlic allergy. I always lets server know immediately that I can't do garlic at all. For the first time ever, the chef came out toy table with pen and paper to ask me about it. He was familiar with a garlic (allium) allergy and accommodated me by making a new breading for the chicken piccata that was free of onion powder. He also took the dressing of the salad and made a garlic free suggestion. He was amazing. Thank you Chef Alex. The food and service was outstanding. If you have a good allergy you are taken seriously at Maggianos. Thank you!
(5)George M.
Great corporate Italian atmosphere.. Very attentive staff clean environment and food okay.. def a must try and be back soon.!'
(3)Quinn L.
This was my first time at Maggiano's and I was really kind of disappointed. The atmosphere has a strange mix of classy historical decor and casual eating details with a side of tacky gingham table cloths put wrong side up. I came with a group of 4 other people and we ordered "family style" which never seems to work out as well as you want it to. We ordered fried mozzarella marinara, bruschetta, and the Italian tossed salad as our first course and those were about as expected. The mozzarella was nicely sized but they were unfortunately drenched in marinara as opposed to having it served on the side. The bruschetta was very heavy on the tomato and there wasn't much of anything else. The salad was a salad. Enough said. For our four main courses we ordered two pastas, the Gnocchi with Italian Sausage and the Baked Eggplant Parmesan, and two meats, Chicken Caprese and the Peppercorn-Crusted Sirloin - medium. The gnocchi was creamy and delicious and my only complaint was that there wasn't more. The baked eggplant was an incredibly disappointing dish though. Both the pasta and the eggplant were dry and tasteless and looked like it had been sitting in a warmer for the past two hours. One bite and I was done with that. The chicken caprese was okay. Just okay. A little heavy on the balsamic and a little dry, but okay. The sirloin was over cooked. We asked for medium and received a generous medium well but the others seemed to find this one okay. For desert we ordered the New York Style Cheesecake and the Crème Brûlée. The cheesecake was fresh and tasty but not special and could have been mistaken for store-bought if it wasn't already. Crème Brûlée is by far my favorite desert so when it came out I was disappointed to see that it was very thin and the sugar on top was very thick in its place. Luckily, both of the deserts were served with strawberries which might have been my favorite part of the whole meal. Our service was slow and we repeatedly were served things that were not our order, as well as having confusions on our own orders and that it was family style, not individual. Over all, I left uncomfortably full after trying a bit of everything and didn't feel like the discomfort was worth the calories. I'd much rather spend my next Italian dining experience elsewhere, even if I only eat a fourth of what I had here.
(2)Sheena M.
Always a good go to spot. Service is quick food is good, large portions, great prices and deals. I love the traditional decor, great place for groups and kids.
(4)Steve B.
Very nice, old time atmosphere, great service, had wonderful deep fried Zucchini strips for an appetizer then enjoyed a generous portion of Linguine di Mare Lobster, Shrimp, Mussels, Clams & Spicy Tomato Sauce, ate until I was full and still had half left for later. Will gladly return.
(5)Jay S.
Food overload! Both of our meals were perfect and I still think they make the best lasagne I have ever had. Then you get to take the same order home with you! Portion sizes were huge and all that at a very reasonable price. Our server was great and we lacked for nothing as she anticipated most everything we would have asked for. Can't wait to go again.
(5)Cara L.
A-OK about sums it up for this gal. I met my family here for lunch this week and wasn't super-impressed by anything in particular, but wasn't disappointed either. Let's start with what I did like: - They have a decent amount of lunch options. I would suggest taking a look at their half salad with soup or sandwich options. My sister and mother tried the ham and cheese panini with a chop salad. Both looked pretty tasty, but then again, when isn't melted cheese with ham good? My uncle tired the chicken parm sandwich and although he didn't say much, his plate was clean! - Chop Salad: pretty decent size and dressed salad for a "half-size." We all swapped out the blue cheese crumbles, since for some reason no one in my family likes it--and it was still good. Nothing super special, but good. - Gnocchi with Italian sausage: Lately I've been letting myself indulge on whatever I want and this vodka sauce dish was pretty tasty. The gnocchi didn't taste homemade, but it was still good. The sauce was pretty tasty too. Overall it didn't knock my socks off, but it was a decent, chain restaurant dish. - Service: There was only maybe one hiccup, but otherwise, our server was really nice. She seemed a little frazzled, but was always smiling and very helpful. I didn't like: - SUPER large lunch menu: Too many options for lunch, which makes me think not a lot of what they serve is all that fresh. They could cut that menu in half and still have too many options. This isn't dinner time. - HUGE, but shallow plates: Our table was hella-cramped with just three people and when my pasta dish came out, there was no room for this plate the size of my torso. Still, the guy helping our server made me feel like it was my job to figure out where we were going to put it. Nope. The portion was also a bit too large for lunch, and because the plate was so huge and shallow, my gnocchi got ice cold in mere minutes. Toss those plates, please. Figure out a better, more appealing way to serve your pasta. - It's really dark, you guys! I'm only 29 and I felt like I needed reading glasses... at lunch time. - Chain-y... It just feels and tastes really chain restaurant... because, well.. it is! But I've also been to some chains that fooled me. I think Maggiano's could step their game up a lot. When we asked our server about the tomato bisque, so told us the kitchen just put their alfredo sauce in tomato soup. Maybe I'm the only one, but that threw me off... big time. Not only does it sound like a short-cut a restaurant shouldn't be taking (considering how easy it is to make homemade tomato soup), but when they're cutting corners that I wouldn't even cut when I'm cooking at home, that's a big no-no for me. - No lunch-sized pasta portions, unless you want to do buy one, get one to take home thing... which, I didn't.
(3)Megan B.
I lived on Maggianos in college and the food has always been amazing.i had my wedding reception in the ballroom upstairs on Saturday and it was amazing. The food was wonderful as well as the drinks and the service was awesome. I did all of my planning all the way from California and they made it easy for me to have everything done and ready so that I did not have to worry. I worked with Shari and she was very helpful. What a beautiful event. Thank you!
(5)Cassandra S.
Food was amazing even nice and hot! Also service was really well everyone seemed interested in serving you!
(5)Jenna H.
If you would have asked me a year ago, I probably would have given Maggiano's a little more credit. I don't know if since moving to Cleveland I have been super spoiled with authentic Italian cuisine so easily accessible, but this time around, Maggiano's seemed so much more sub par. For starters, the bread seemed to have changed....and not for the better. I remember it being packed with flavor and this time around it was just a plain jane as can be. As an appetizer, I always order the stuffed mushrooms and in the past would leave no crumb behind. However, as soon as the server set them down on the table I noticed something different. I recall them being covered in melted cheese before and I don't know if that step had been overlooked, but they were naked and basic as heck. Not horrible, though. Since my last visit, I did notice they added "light" versions of the classic dishes to the menu, which is a job very well done. I ordered the light chicken piccata and while the fattier version is obviously more tasty, it was a nice spin on my favorite dish and almost half the calories! I love that they list the calories next to each entree. My fiancee ordered spaghetti and meatballs, which was good but would be really sad if they messed up that! Now for the deal breaker---to put it nicely, the food did NOT agree with either of us. I don't want to be too graphic but you get my drift. Not one but both of us??? Kind of strange. I doubt we will be back, but then again when shopping I tend to work up an appetite and being perfectly placed inside Beachwood Place, they definitely have that going for them.
(2)Joshua S.
Tasty tomatoey goodness. Buy one entree, take one home (select entrees only). Came here to watch the World Cup back in June, because there was no room at The Pub. Got the eggplant parm and the spaghetti and meatballs. Both were really good. Nothing mind blowing, but, you get the idea.
(4)Robert M.
It has been a while since I visited a Maggiano's. I will say the inside is still very warm and inviting. The bright side was our waitress. She was extremely friendly and very engaging with the family. She made recommendations with a little compare and contrast, pointed out some way to try new things without adding any cost. The food was good. We did send one plate back (seasonal special). The person that ordered it was not real pleased with it. The waitress took it, told the wife that she should not eat what she did not like and to not feel bad about it. They replaced it with something else and the wife was happy. I think my only two issues are, they were out of their spinach salad (Fri at around 6:00 p.m.). I find this to just be poor management in the kitchen. And the process are a little on the high side for what you are getting. That is not to say the food is not good, because it is. But at about 25 - 30 dollars a head, I would expect just a bit more. All of that being said, it is a great place for a large group and or the family. I believe there are specials out in the bar area and the staff work their butts off to keep you smiling.
(3)Tanya B.
What I didn't like about it the most is the darkness. I understand dimmed light but it's too dark in there, almost too dark to read the fine print on the menu. The food is OK, nothing special. They have a pretty good pasta deal where you get one order to eat and another to go for $12.95. Otherwise, I wouldn't go out of my way dining there again.
(3)Michael V.
Slow food and crowded but the food is great. It's hard to find at the mall and the restroom is upstairs . Not the most convenient place but the food is worth it
(4)Megan T.
My husband and I had a gift card so we went for the first time. Our server, Laney, was nothing short of amazing. She was so personable and outgoing. The food came out faster than any Italian restaurant I've been to before. We started with the mussels which my husband loved. It was the size of an entree and you got a large number of mussels. We shared a pitcher of the delicious seasonal sangria. My husband said his linguine and clams was among the best he's ever had. I got the rigatoni D that everyone talks about. We shared the dessert sampler which was the perfect size for two people. We are headed home with lots of leftovers for tomorrow. Yum!
(5)Yuanjia Z.
I will only speak for catering/delivery experience. In general, the delivery department was very friendly and helpful. Sarah was very patient with me when I was trying to work out an order under my budget. If you are interested in their delivery/catering service, you should definitely check out their delivery menu. Delivery fee is another additional 15%, not including tips. Delivery was on time and the set up was very professional - they provided tableclothes, bread, butter, sauces, dressings, extra cheese, and utensils, just everything you can imagine that you need. The food was ok, not the best I've had but definitely not bad at all. It is definitely an affordable option for corporate events. They look nicer than pizzas, right?
(4)Marisa B.
Service was great! I recommend linguine del mare or the salmon Oscar both very very good! Mussel appetizer was awesome and you get a good amount of them! Dessert sampler was also delicious. Make a reservation!!!
(5)Liza P.
They are very rude!!! Went there with a large party for a birthday and we added two people to the party after making the reservation and were told it would be another hour and a half till our table would be ready. Which is ridiculous they could have added two chairs and been done with it! There were three open tables the entire time we were at the bar waiting. They make a great dirty martini though I will give them that.
(1)Ed K.
Had a great rehearsal dinner here. I thought that the atmosphere was very nice and beautiful. The servers were very attentive and polite with the exception of one who was checking her phone once when I looked over. Another thing that I didn't really like was that the lasagna had a little too much tomato sauce. Other than that, great food and great service.
(4)Evelyn Q.
I knew Beachwood is a more upper scale mall in Cleveland, so when I found out that Maggiono's Little Italy was in fact not located in Little Italy and at Beachwood, I prepared my wallet accordingly. I was pleasantly surprised by their decor. I expected some tackiness associated with being a chain restaurant (thick Cheesecake Factory wall painting decor) or even a CLE Little Italy "historic" look. It was dimly lit with a fancy spiral staircase and a scattering of framed pictures on the walls, giving this restaurant a cozy "rich person's house" feel. Their menu wasn't overly priced as I had anticipated. There was a deal that you could order from a list of entrees and you would receive a "compliment of the chef" entree you can take home as well. So I ordered the Baked Rigatoni Pomodoro and took home the Baked Parmesian. Both meals were massive and I split them into two separate meals... so think four meals for the price of one (albeit an expensive meal)! I would definitely come here again to try out the other other entrees they offered as well as their list of appetizers and I would recommend this place to anyone!
(5)Natalie P.
My husband and I have been here many times and love all the dishes. I am particularly find of the butternut squash pastas they have during special seasons. My husband always gets the steak and really enjoys it. They also offer two for one. You order one meal then another that they prepare for you to take home for another meal. It's really a great deal! The service here is top notch, they know how to take care of their customers. Did I mention their pre-dinner bread is fabulous and endless?! We also had our rehearsal dinner in the banquet rooms upstairs. What an awesome location! It was so elegant and we had our own bartender and open bar. It was really classy.
(5)Kumar S.
Nice place to dine, it's ambient, food is delicious-not expensive, and importantly waitresses and their service is top notch. Would definitely recommend it!
(4)Natalie S.
We stopped in just for a quick drink after a horrible experience at The Pub and didn't eat, but the bartender was very sweet and the wine was a nice pour. We have eaten here before and always enjoy the food. If we didn't have other errands to run, we would have stayed for some of their house salad (so yum!) or sausage flatbread, which is surprisingly low calorie!
(4)Andrew D.
This was one if the worst restaurant experiences I have had in years, and I eat out a lot. I ate there with my family which includes my wife and I, two teenagers, and a 14 month old. From sitting down to getting our entrees, it took literally an hour and a half (yes, i timed it). Do not go here if you have young kids, the wait staff is obviously clueless... If you can't or don't understand family dining, don't attach your restaurant to a mall... The food was luke warm at best (lasagna, egg plant Parm, ravioli, and salmon) and my wife (egg plant Parm) spent the entire next day with severe "flu like" symptoms (both directions if you get my meaning). One of the gimmicks at this restaurant is if you order one of their traditional Italian dishes, you get a to-go serving of one of their traditional dishes to take home with you. Do not bother!!! Not only was the pre-packaged take home serving similar in quality to Chef Boyardee, one of the dishes was another tables boxed leftovers!!! Really?!?! Never again
(1)David O.
This was my first visit ever to Maggiano's, based on several recommendations from friends and family. The first thing i noticed when arriving was the apparent lack of seating in the waiting area. A few more chairs or even a comfy sofa would have been appreciated. The restaurant was dimly lit, obviously to set the mood. Seating was surprisingly quick, but the wait service was surprisingly slow. I was amazed how long it took for the waiter to come by the table just to greet and take drink orders. The food was certainly above par for most italian restaurants in the area. I am a fan of the pasta dishes, particularly the rigatoni - D. I was happy to take part in the buy 1 dinner, take one home promotion that had started a few days before my visit. Like i said, the speed of service needed to be ramped up a tad, as the restaurant was not overly crowded. The one thing i was a little taken back by, was the restrooms on the second floor. It seemed a little out of the way and slightly inconvenient for those folks, like myself, who had never dined there before. But, the food quality and upscale atmosphere makes up for it quite nicely.
(4)Carla W.
This place was great. I sat on the bar side which received enough light from the windows.First the waitress brought bread to the table with oil that she mixed with parmesan cheese.I have never been a fan of dipping my bread in oil however I tried it and it was very good. I ended up eating two pieces. I had the famous rigatoni D for my dinner. It was delicious. The sauce was perfect amount and creamy. Being that my meal was on the classic menu I also got eggplant parmesan to bring home free as a second meal. I felt the price was reasonable. Staff was friendly. Will go back again.
(4)Elizabeth B.
As a Pittsburgh resident, I find it disappointing that we do not have a Carrabba's, Macaroni Grill, or Maggiano's. Therefore, whenever I'm out of town, I often try to stop at one of the three restaurants to get my Italian food fix! I have only visited Cleveland twice for work and have been to this Maggiano's both times! Both experiences here were excellent. My more recent visit was just this past Tuesday evening. I spent some time in the mall and didn't head out to Maggiano's until close to 9pm. I was very surprised to see that the restaurant was closing in 30 minutes. I almost did not enter, feeling badly that it was so close to closing time. However, I couldn't resist and entered hoping no one would be too annoyed that I was one of the last patrons of the meeting. Despite being late, my service was very good! My waitress stopped by at least 5 times to check on me, and my food came out very quickly. I enjoyed a Bellini (needed after my long work day!) and Chicken Tortellini, which my waitress recommended. Both the drink and the entree were absolutely delicious. Here's hoping that I get sent back to Cleveland for work sometime soon to enjoy another dinner here!
(4)Mansi S.
The food is mediocre at best. I can make better pasta at home. Also, the service was terrible. We waited over an hour for our food, past dinner primetime (we arrived at 8:15 and the food did not arrive until 9:30). I asked two waiters for a takeout box for my dessert and waited 20 minutes before I left without a takeout box. It is also too dark inside.
(1)John D.
Dined here with a party of 10 for my birthday. The family style dinner was quite an experience, and a pretty good bargain considering the amount, quality and variety of food. Service was very attentive and the Peach Bellini incredible! Loved the swinging background music, not loud enough to be intrusive, but loud enough that you could not hear others' and you could talk without bothering others. A great time! Especially enjoyed the Caesar salad, mussels, cheese ravioli and the apple crostada.
(5)Corey K.
We loved it! Great food, great atmosphere! Everything tasted great if you didn't know that's it was a chain restaurant you would never guess it is. Maggiano's is defiantly my wife and I's new go to Italian restaurant!
(5)Amanda L.
Went here for lunch yesterday around three, it was very pleasant. The fondue app is amazing...our party also ordered lasagne, baked ziti, calamari, kid Mac and cheese and tiramisu. All were delicious. The bread is also very good, and the bar drinks are strong! Our server was very attentive and efficient. She was well tipped. The place was a lot less crowded at three than at later times; that's a good time to go there.
(5)Leslie H.
First time dining at Maggiano's. Thumbs up for one of the best Italian meals I have had in a long time. Our waiter was Derek and he made our dining experience enjoyable... Will be returning soon.... I had the eggplant parm and the portion was huge took half of it home along with fettuccini Alfredo to go all for $15.00. Fresh hot rolls are awesome as well. I can't say one negative thing about our visit.
(5)KP K.
I am torn on how to review Maggianos. I went to the one in Cincinnati before and had an awful experience, though the food was great. Maggiano's actually did a great job of reaching out to me about my bad experience. So, I thought I would try them again, this time in Cleveland. The food again was fantastic. The ambiance was great. However, the service was pretty bad again. We gave our drink order, then waited almost 30 minutes for our drinks to come and to be able to order. We were told by another waiter that the bar was slow. We ended up grabbing a third waiter who went and got the drinks. Mine was ready, my dates was not, the waiter, despite having suggested the drink, forgot to put her drink order in. Eventually we got the drinks and got to order. At the end of the meal we ordered another round of drinks. The waiter got the drink wrong and it had to be remade. Then, our meals came with to-go pasta but we never received it. It may be that I have just had two bad experiences with service that are not a representation of the typical service, and the food was phenomenal, though as someone who often takes clients to entertain out to eat, if you have any type of important date or client meeting I am not sure if I would chance the service. 5 stars for food. 1-2 for service.
(2)Chrissi C.
Nice place for a chain. Service could be a little better. Didn't come around to check on you. Food is good. I had the HUGE seafood pasta.. could have fed 4 on that bowl.
(4)Stacy C.
Horrible, just horrible! This was my first and LAST experience at Maggiano's in Beachwood. I was excited to take my parents, husband and daughter there for our first time today for Mother's day weekend. We drove an hour to get there and had a reservation. A person from our party (my brother) was late showing up so the snotty hostess said she would "partially check us in" until my brother arrived. My brother was a no-show and we waited 30 minutes in the crowded lobby with a very restless and hungry toddler. I don't understand why the hostess couldn't just seat us and when/if my brother showed up, he would just find us and join us. Our waitress was not very attentive or pleasant. She ignored us all needing drink refills and another server actually came up and filled our drinks for us. We ordered crab cakes and mozzarella marina appetizers. The crab cakes came out and there were only 2, and they were dry and flavorless. The mozzarella marina was two flat breaded mozzarella "sticks" smothered in sauce. It made it awkward to try to cut it into pieces for us all to have some. We were thinking they would be mozzarella sticks, guess not. The food took forever and we were already annoyed and my daughter was very hungry at this point. It's hard to keep a restless hungry 3 yr old entertained for an hour wait for food. I think our waitress forgot to put our order in and she even came by to say "the chef sends his apology for the long wait" They forgot to bring out my dads ceasar sald, my mom said the coffee even sucked. My daughters kids chicken breast was undercooked and looked like a fake, frozen formed chicken breast. My husbands lasagna was extremely dry and had no sauce on it. My mom and I ordered the shrimp scampi and it was very oily with a nasty tasty seafood sauce and I could make better at home. My dads chicken francese was the same fake, frozen chicken breast as my daughters and they forgot to bring out his side of potatoes until he called the server out on it in which she seemed annoyed rather than apologetic. The manager came around to our table to make rounds & when he asked how everything was my husband told him about our experience. He did offer to comp the potatoes and offered up dessert sampler, but we declined it since it had ice cream and we were already there for 2 hrs and wanted to leave and not take ice cream to go with us. He did end up taking off $30 from our bill and that was the only saving grace, but I will NOT be back!! Overall Maggianos was loud, crowded, cramped and very dark. The outside looks better than the inside. The staff was snotty, not attentive and rude. The food was flavorless and not very good. You could make better at home, or eat somewhere better and save your money as they overcharge for the crap that they put out!
(1)Beck L.
love maggianos! service is great and food is excellent-cant beat the buy one take one free dinner-bread is awesome-awesome meatballs and good portions
(4)Kimberly S.
I've only had one thing here, and I even get it take out - it's so addicting and delicious. Rigatoni D - it'll make you smile inside!
(4)Kelly R.
I was out and about running errands at Beachwood Place, and wandered into Maggianos. I've eaten here many times. Today, I was by myself and therefore sat at the bar. The bartender was personable and very prompt. I ordered a mojito, italian flatbread pizza and a Maggianos salad. A few moments later I received a large piece of warm and fluffy foccacia bread and olive oil for dipping (yum). Shortly thereafter, I received the mojito, which was a little disappointing, it tasted like club soda and rum. There was a small piece of lime and a small piece of mint, neither was muddled prior to adding to the drink. I promptly asked for more sugar and lime, which helped, but still didn't taste like a mojito ($8). The flatbread is one of my favorites and didn't disappoint, nor did the salad. I will of course return to Maggianos in the very near future, just might not order the mojito.
(4)Hilerie K.
Table of 9 took 3 hours. 3 hours. 3 hours. 5 children and one adult were served cold late food- not warm, but cold. After the meals had been delivered, again, the fourth adult had to reorder their meal because it had never arrived. When the manager was brought in, they deducted one adult meal and gave us free dessert because there were three birthdays. I was a server for many years and I am incredibly forgiving of kitchens and servers and situations that get out of control. This was beyond. Way beyond. I give it two stars because I am kind. That is all.
(2)Nicole F.
We came here after a full day of hospitals to have a quiet dinner. The staff was very attentive with my elder and sick grandfather. Chef Alex Lenk came out and offered to purée the food: It made our evening easier and enjoyable. It's great to see the humane and warm side of people - thank you.
(5)Anita K.
Classic Italian Restaurant. Dimly lit for the romantics. Loved the red and white checkered tablecloths Large portions of food. When you purchase a traditional pasta dinner you get a 2nd dinner to take home..compliments of the chef. Lasagna was hearty and seasoned well. Winding staircase to the banquet rooms and the restrooms. After dinner stroll over to SAKS for a little shopping. Service was fast and our sever was attentative and very pleasant.
(4)Carol S.
Our family of 7 celebrated Mom's birthday there last Saturday. Understaffing made service terrible. We got our meals at different times. The last one of us got dinner after all the rest of us were finished. All the manager did was say ,sorry. The food quality was just Ok. The experience unfortunate. We won't be back.
(2)AK N.
I still crave for the food of this restaurant. Its been almost a year since i had a real good food here. The Chef came to our table to check if we got the right thing as we were vegetarians.
(5)Carol S.
Busy on a Saturday afternoon with multiple exuberant birthday tables. A fellow customer sang jazzy/bluesy "Happy Birthday" to several people at different tables. Caesar salad was crisp & tangy. Margurita flat bread was shared with gusto. My linguine with white sauce was a little watery. Service was fast and courteous. Very noisy today.
(4)Susan P.
Major props for customer service at Maggiano's. We had made reservations for 8:30 pm last saturday, thinking we'd be done with our shopping by then. But we got done early and the wait was like 2 hours there. So we started the restaurant hop -- called several places trying to find a shorter wait. We settled on Mitchell's Fish House because their wait was 30 minutes. So, we canceled our reservations at Maggiano's. But the wait was much longer than Mitchell's promised, so by around 7:30 we decided to leave. We went back to Maggiano's and explained what happened. They were AWESOME. They reinstated our reservation (it was only 8 pm) and got us in even before that. Of course dinner was wonderful -- that's a given. My personal favorite? The eggplant parm. Nice!
(5)Rob S.
My company got catering from here for a work party, so this review is for that, not the experience of actually eating at the restaurant itself. That said, HOLY CRAP. Easily the best catered lunch we've had, and we have about one a month. Showed up on time with an awesome all-vegetarian line-up of cheese-stuffed ravioli, bow-tie pasta, caprese salad, regular salad, delicious bread, and other goodies. (The person we were fete-ing is veg.) Food was so rich and delicious pretty much the entire company was in a food coma after 1:30. Hopefully we'll order from them again.
(4)Valerie S.
What a disappointment. Food is way overpriced for its mediocre quality. For the same price, you can do yourself a favor a visit the real little Italy in Cleveland!
(1)Frugal F.
Great Lasagne uniquely special with a lot of sauce. Chicken fricises and arugala salad was good, potatoes were dry and flavorless. Love the dine one take one special for 12.95. best value there. Everything else was moderate in price. Friendly wait staff. Very average.
(3)Mona N.
I went here after work with my boyfriend. We both like Italian but we thought it would be more on the expensive side. We took a chance and drove out there from Cleveland. I ordered chicken parm and he ordered beef medallions with garlic mashed potatoes. Both of our meals were delish and not that expensive. Our server was great and the atmosphere was nice. We will make this a restaurant we will go back to.
(4)Bryan C.
This is a wonderful Italian restaurant for a chain. The decor is cozy, the service is outstanding, and the food is wonderful! Everything is good. My family especially loves the pasta dishes where you get to bring one home :) Olive Garden just started copying them, but I would choose Maggiano's over OG any day!!
(4)Kavi D.
An extremely solid chain Italian restaurant with a location in Beachwood Place. When I came here with two friends we were promptly seated outside, as requested on the patio. We split the 2 for $40 special, which is an absolutely tremendous bargain and enough to feed 3 people. This deal includes an appetizer, two pasta entrees, desert and your choice of two pasta entrees to take home. Just think about that---that's a sh-load food for $40. As our appetizer we ordered a fried zucchini dish which was fresh, crisp and came with this absolutely delicious sauce. Definitely try it. For our entrees we ordered the egglaplant parm, which was pretty much perfect, as well as the cheese ravioli which was rich, but yet satisfying and not overbearing. To finish things off we had a slice of cheescake which was slightly fluffy, but nevertheless tasty and enough to satisfy my sweet tooth. The next day I was split the aglio bowtie pasta and fettuccine Alfredo with my mom and brother. The bowtie pasta was my favorite dish from Maggianos. It was topped with some veggies and had a very nice olive-oil and Parmesan cheese based topping to it. The fettuccine alfedo also was tasty, though was a bit too rich for my tastes. The service at the restaurant was pretty solid. It would have been nice had our waitress been slightly more attentive with regards to making sure we had enough water. Other than that, we had a great experience. I strongly recommend this place to those looking for great Italian food.
(4)Heather J.
Chains are generally not my thing...but Maggiano's always delivers delish. Recently visited with a co worker on a Thursday night that is generally busy for the restaurant but they seated us right away even though they had a packed house. I love how they will let me customize my dish...ergo shrimp scampi with the hand twisted pasta, add basil. We also ordered their fried mozzarella and each of us tried their special lemonade. Delish! I did not have room for any of their tasty bread..except maybe a bite of course to remember how good it is. My meal was enough for 3. This place delivers food that I actually will eat as leftovers! I am sure I will be back.
(3)Funglin W.
I've only been to Maggiano's once and it was alittle more than a year ago. I got a coupon to go there and the looks of the restaurant has always intrigued me to try it. The waiter was awesome. He was friendly and nice and just a perfect waiter that made this experience alittle bit better. However, I ordered their classic pasta and their beef lasagna. The pasta was nothing special but edible and their beef lasagna did NOT look appetizing. It was just a big blob of brown meat on a plate. And even more, it didn't taste good at all that the friend I was with took about three bites and couldn't finish it. Overall, I may think about coming back here to give it a second chance. But based on my first and last time there, it did not impress me at all.
(1)Mike N.
Part of me really does not understand the popularity of this place, given all the great independent Italian restaurants in the area. I have been here multiple times, usually with medium size groups. Its family style menu makes it easy to book groups. The family style menus help with groups as well. The prices are a bit steep, unless you want the bare basics. There are three price ranges for groups, with the lowest price giving you cookies only for dessert and the highest giving you the full range of entrees. One thing we found unusual a few years ago, when we booked a gathering in December, is that they wanted you to preselect your menu items before you arrived in order to keep the kitchen going and minimize your wait. Really, it was a way to keep groups moving through quicker by providing quicker turnover. Service has ranged from great to marginal through all of our experiences. The ambience is quiet and classy. Also, for a modern chain restaurant, I find it a bit unusual that all rest rooms are on the second floor. Regarding the food, it ranges from fair to very good. We have ordered the mussels on several occasions. They taste great, but a significant proportion of them arrive unopened. The fried mozzarella and zucchini are larger than any place you might imagine. Salads are generally good and flavorful. The salmon dishes are quite good. Pastas are good and the meatballs are huge. The desserts are quite good, with the Tiramisu and cakes being very nice. Portions are huge, and you will likely be going home with food. When you just look at the food and service, it is not much different from other Italian food chains. Again, this is OK for groups because of convenience, but I would not go here for a night out with a small party. There are better choices for that.
(2)Nicole S.
Yum! This is one of my favorite restaurants. I always come here for special occasions. Italian food is all up my style but this takes it to another level. I usually come with a big group so we get the family style so there is a lot to choose from. Some of the favorites are chicken parmesan, rigatoni D,and their chopped salad. A bit of variety but it sure is good. The portions are more than enough and the service there is very well done. I give it 5 stars for sure!
(5)Eric C.
Summary: It's not anything special and there are better places, including corporate restaurants. Service - 3.0: My wife and I opted to eat dinner at the bar. Our bartender was great. He was professional, friendly, fun, and even engaging at times. He was the best thing about the establishment and I give him 5 stars. Everyone else around sucked. We had a white floor manager and a black server talking in front of us about an interest a girl. The conversation itself wasn't offensive, but the white floor manager did an impressive "talk like a stereotypical black guy because I'm talking with a black guy and I want to relate" voice. It was annoying. We were serenaded the entire evening by floor managers and employees discussing side work and moving into minimal staffing for the evening. I've worked front and back of house at corporate restaurants and that's behavior that we didn't allow--it's unprofessional even at a corporate place. It's especially unprofessional at a place that tries to be classy. I also didn't like the timing of our meal. The apps and salad came out super-fast while the entrees took a very long time. I would have given service a 1.0 if our bartender had not been such a great host. In an attempt to up the service level, they pop new customers into the POS system as "new guest," which signals the kitchen to send out a couple slices of bruschetta. I'm not a fan of the gimmick. It's supposed to make you feel special, that you receive food compliments of the chef, but really it's just execution of a corporate policy. Further, it's just a menu item, not some special amuse bouche created that day. The practice is lame. Ambiance/décor - 3.0: I'm going to nitpick because this place tries to look fancy--it attempts to give off an upscale and classy feeling. Our bartender wore a tie and suit vest and the servers all wore dress shirts with black ties. The walls are lined with dark wood and the tables are dressed in white. However, the walls also display signed pictures of random celebrities and menu posters about family style meals. Apparently the menus are remnants of an earlier time when the restaurant was trying to be a fancier looking Buca di Beppo. The wall candy contrasts too much with the upscale feeling the restaurant wants to portray. It would be a 4.0 if the Menu - 2.0: It's Macaroni Grill food at a higher price and without the option to create your own pasta. There's nothing original or special that sets the menu apart from any other generic Italian joint. The décor tries so hard to be classy but the food is uninspired. I didn't see anything on the menu that excited me. Apparently most of their customers enjoy the "classic pasta" category of food because, for about $12 to $14, you receive one pasta dish to eat at the restaurant and a second pasta dish of your choosing to take home. At least the menu provides an opportunity for cheap eats. Food - 2.5: It's just not special. The food doesn't seem to consist of the cryo-vac disgusting that one might encounter at am Olive Garden, or Applebee's; however, it wasn't anything to write home about. We ate bruschetta, a chopped salad, an 18oz veal porterhouse with broccolini, and a lasagnia (a classic pasta dish). We took the Bowtie Aglio as our take-home pasta. The food seemed mostly fresh and the seasoned properly. Nothing was over-salted or bad tasting, but it's no better than the Italian food you would get at any chicken parm serving Italian restaurant. The pasta was a tad overcooked, but that's done with dry pasta at most corporate joints. What really caught my attention is how the restaurant gives its diners the take-home pasta already refrigerated. That most likely means all the classic pasta dishes are essentially pre-prepped and just reheated at service time. I find myself wondering if they pasta dishes are prepped off-site or if they make the pasta dishes in-house. I couldn't tell either way, but it's a curiosity I now hold. The veal was also topped with a ton of garlic, but the garlic wasn't strong. That means the garlic they use isn't fresh. Overall - 2.5: I didn't factor in any corporate aspects of the restaurant into my review. However, save a few bucks on the entrees and just go to Macaroni Grill if you're seeking a corporate meal. It's the same owners, thus a similar menu, but Macaroni Grill isn't playing pretend fancy with the restaurant concept and the food quality is exactly the same. Macaroni Grill can sometimes be home to high level of customer chaos that doesn't occur at Maggiano's, but that's really all that Maggiano's offers. If you want actual upscale Italian, don't be a cheapskate. Go somewhere that offers a real upscale vibe or somewhere that serves from-scratch, chef-driven food.
(2)Kyle C.
Went on a dinner date with my girlfriend. Food was excellent, very large portions, neither of us finished our meals, but did have dessert... Pastas were delicious.. will return soon...
(3)Betsy S.
I always have a good time here-it's a reliable chain that has constantly good food even though the calorie counts were just posted on menus. Yeah, that last part was unrelated, but still makes me mad. My mom and I each got a glass of wine at lunch, then I got the margherita flat bread and creamy chicken soup and she, a flatbread with BBQ sauce. The soup was creamy but not too filling and our flatbreads (only 650-700 calories each!!) were light and delish. Our waitress was chatty but not too solicitous, and approved of our choice of the dessert sampler. My favorites were the creme brulee and apple strudel, and my mom loved the tiramisu. The chocolate cake was a bit dry, but I could not complain about one single aspect of the meal.
(4)Justin L.
The braised beef canneloni seemed like such a good idea, and it would've been if I would have thought to buy a case of Gatorade before I ate it. Seeing as how I didn't, this meal ended up being pretty disappointing. I can just imagine the exchange at Maggiano's "food school" or wherever they develop their dishes: "People like braised stuff these days, right?" "Yeah." "And balsamic vinegar is, like, all the rage, is it not?" "Indeed it is." "If a dish 'needs a little something,' it is more often than not salt, correct?" "Yes, good sir, salt is the magic missing ingredient every time!" "Would you say, then, that if we put an ounce of salt into each dish, it is unlikely that our customers would feel that the dish was lacking salt?" "Indeed." "OK, so let's braise some meat, stuff it into noodles, develop a sauce that has balsamic vinegar as its primary ingredient, and add as much salt as we can. Be sure to add the salt when the sauce is near boiling so as to create a supersaturated solution." "Brilliant!" "Can you think of anything else?" "Yes... texture is all the rage these days. Perhaps we could disrupt this dish with some completely misplaced and undercooked root vegetables! What could be finer than intermingling some crisp fresh carrots with the melt-in-your-mouth beef?" "Not a damned thing - let it be done!" The funny thing is that there is actually an article out on The Google about how they make this very dish. I may have been slightly off in a couple of my details... The formula for this restaurant is to take Olive Garden's horrible menu, dress it up a little bit, add dark wood and white linens, and make believe it's gourmet. It's a great formula for a successful restaurant, but not much of a formula for great food.
(2)Leanne E.
The food was really good, the pasta was cooked perfectly. The meatballs could have been a little more tender. The best part was the vanilla ice cream. Is that bad? It is a great Italian place, but I really liked the ice cream. Oh, and the fried zucchini was fabulous.
(3)Bill G.
1st time here and it was great. Food was fantastic. Well be here again. Next time we won't forget our gift card. Service was excellent.
(4)Theclevelandcritic T.
Five Stars Maggianos. I know I know a corporate place but when can I say? Their food is to sleep for and the Cappuccino to wake you back up and finish it with some house Spumoni? Dang I was in heaven......Not to mention my first date with my now beautiful wife. Maggianos what can I say you lucky little place. Ill always have you in my heart and my belly............
(5)Ferdinand H.
So, in a city with splendid non-chain food Italian, I still ended up at Maggiano's. The flavours aren't delicate, nor are the dishes exquisitely creative... but it's a convenient location, and it's consistent across cities. A Calamari, Linguini Carbonara, Chocolate cake and a Stella Artois later, there were two very sated people walking out with a fairly full doggy bag. Midnight snack and satiation -- not a bad combo. High dining it may not be, but a stable staple it is indeed.
(3)Raymone B.
Excellent Italian restaurant.......only had one some what bad experience and that's when some dust fell from the ceiling vent onto my table.....waitress promptly apologized and cleaned up the area
(4)Molly B.
I don't usually like chain restaurants, but I am staying in the Beachwood area for work and chain restaurants were my only option for dinner. Maggiano's was pleasant, considering it is tucked into a shopping mall. Once you step in, you forget that it's attached to a Dillard's. Because I was by myself, I sat at the bar. My bartender was friendly but not annoying. My food came quickly and was hot and delicious. I love that they give you a second portion of the classic pastas to take home - although I'm not sure my waistline will agree. The wine list is mediocre and overpriced, but maybe I'm being a bit harsh. It's not bad for a chain restaurant.
(4)Jordan T.
Delicious food. Fun atmosphere. Great for large groups. Whoever is the marketing genius that decided "let's give away a free entree with purchase" at Maggiano's is genius. Not only do you get to enjoy one of their delicious Classic Pastas (which in and of itself is big enough for two meals) but you also get to take one home for tomorrow night's dinner. It doesn't need to be the same thing you originally ordered, which allows you to broaden your dining experience. When I was there recently, I had the four-cheese ravioli and the eggplant parmigiana. Both were superb. The eggplant tasted like it came out of my grandma's kitchen, and that's saying a lot. As far as chain restaurants go, Maggiano's is one of the best in my opinion. In the ranking system of Italian joints, Maggiano's is right up there when it comes to quality, quantity and service. And that's coming from a real Paisan.
(4)Andrea R.
So we're in a new city and we end up at Maggiano's for lunch, which we have right in our own backyard in Chicago...yet never go! But hey it did a trick yesterday becuase I wanted a salad and I knew Maggiano's could (and they did) deliver a very good salad. My fiance got the calamari (grilled instead of fried)...we're both calamari lovers and while he ate it all (and I had a few bites) this was just ok. However, my cesar salad was very good and just like everything at Maggiano's it was absolutely huge. I'm sure there are better restaurants in Cleveland for Italian, but if you find yourself at Beachwood Place and don't feel like eating Chick-fil-A or other food court food make your way down to Maggiano's.
(3)Charles M.
Don't let the white table linens, paneled walls and comfortable booths fool you. Maggiano's is just another chain restaurant with completely disinterested staff. Last weekend, in high spirits and in the midst of a shopping excursion, we stopped off here for a relaxed lunch. The hostess met us with great energy, but unfortunately her charm did not pass on to the servers. Our waitress took an eternity to greet us and take our drink orders. We ordered a cosmopolitan, a sidecar and a vodka gimlet, all served "up." Only the cosmo came in a martini glass - the others were served on the rocks. We politely informed our waitress that we ordered our drinks "up" and she, being all of 18, tried to correct *us* that "those are 'up.'" No, these are "on the rocks." We chalked this up to fighting a battle of wits with an unarmed opponent and moved on to food orders. My good mood was now also on the rocks rather than up. When ordering, we asked to start with a salad before our entrees. Apparently that translated into "bring us salads, then bring the entree out right after." The food was mixed. My butternut squash ravioli were so hot they burned my mouth, and didn't have any flavor when they were cool enough to eat. The Rigatoni "D" and Chicken Francese that my companions ordered were better. Our waitress, of course, disappeared after delivering the salad and didn't check back until bringing the bill. For my money, I can't see myself going back.
(2)Ted M.
Always a pleasure going to such a vibrant and extremely tasty Italian restaurant. The weekends get rather busy and the people and noise levels rise but that doesn't stop the dinner plans for two if reservations are made.
(3)renee p.
My experience with Maggiano's was terrible. Our first impression was of the host, a young man with a very snooty, rude attitude. We were there on a Monday night and asked for a table on the patio. His response was "the server already has 7 tables out there and I'm not giving her another". We had Crystal as our server. She was less than pleasant, not smiling or friendly at all throughout the entire meal. I ordered the eggplant parmesan. It was terrible. The eggplant was a mushy mess and the pasta was very underdone. My honey had the spaghetti with meatballs which neither of us cared for. My daughter had the chicken tenders with mashed potatoes. Hers was the best meal of the three. We will not return to Maggiano's and would not recommend this restaurant to others.
(1)Pier R.
Carryout was very good!! Rigatoni D and Lasagna (meat) were excellent. It's nice the way bread and butter are included without having to ask for it. Best part of the meal? Lemon cookies!
(4)Alicia M.
I'm not really a chain restaurant gal but I must say, Maggiano's definitely came through last night! I was craving some pasta and the bf wanted a filet and we didn't want to drive downtown so we settled on Maggiano's which has both offerings. For it being a Monday night, the place was packed, we were told it would be a 25 minutes wait so we decided to check out some stores in the mall while we waited. We came back and had to wait another 10 minutes so we grabbed a drink at the bar. I enjoyed the house red which was smooth and tasty. We were shown to our table and somehow lucked out with one of the large booths against the walls which in my opinion are the best seats in the house. We ordered the Bruschetta as an appetizer, it was very simple yet flavorful and fresh. For entrees, the bf decided that all the pastas looked too good to not try one so he had the sausage gnocchi and I had the crab and shrimp cannelloni. Both were exceptional! I did have to wait about 10 minutes for my dish to cool off, it was that hot which gave me ample time to sneak a few bites of the bf's dish and it was awesome! For dessert we had the Limoncello pie which was yummy and refreshing as well as the Zuccato Cake which was chocolate cake with Sambuca flavored mousse. Typically I would never order a dessert that had any sort of licorice/anise flavor but it seemed like every other dish that went past our table was this dessert so I figured I had to try it. It was very good,moist and chocolaty, just the way I like it! The service was very good, from the hostess to the server, I really felt as though they were striving to please the guest. I noticed the manager spending most of her time going from table to table helping the servers and making sure everyone at the table was happy with everything. In my opinion, this is one of the single best practices a restaurant can employ to make sure food and service standards are kept high. Can't wait to go back and try some of the other dishes!
(4)Faith Y.
A Birthday and Anniversary celebration - What better way to spend celebrating a special occasion but with best friends enjoying a great family style dinner. We shared two different salads - caesar and chopped. Our appetizers consisted of the best ever fried zucchini and steamed mussels...and because we were eating family style...there was no fighting...the waitress just brought us more! Then our entree's were plentiful as they kept them coming until we raised the white flag. The beef medallions were fabulous as well as the lobster ravioli...BUT the hit of the night is Maggiano's famous Rigatoni D, one of the best dishes any of us have ever had, truly heavenly. The thin cream sauce flavored with Marsala wine is just perfection that you want to scrape the bowl. I wish Birthdays came more often as Maggiano's is my place to look forward to every year..and even more often when I am good.
(4)Iam A.
It was ok not outstanding but not bad either. I thought it was a little pricey for the quality. The best value is their BOGO classic pastas. That said a lot of people go their it was crowded and reservations required.
(3)Jeanmarie B.
Awesome people, attentive and fun waiter. Great food. Chef even came to table to see if our food was to our liking. It was my sons high school graduation night, so it was important for to be a celebratory atmosphere and it was great. Highly recommend an will definitely go back soon.
(5)Bradley P.
There's nothing wrong with this place, but it doesn't seem to understand it's role in cleveland dining. It tried to look an act the part of a fancy italian restaurant. Really, it's just an alright place to grab some italian grub when you're tired of walking around the mall. The good news is that the prices actually reflect this. The buy one dinner take a second home free is a great deal, for example. Service is okay, but I would put the restaurant as a whole on a similar level to Friday's or Pizzeria Uno. Just another well done chain. If you really want some nice, genuine, italian cuisine, make the 15 minute drive to Little Italy. Or if you can make the trip down to Independence, there's a place called LockKeepers that will absolutely blow you away.
(2)Rick W.
Good food, great company, service was slow yet she was very busy. The beef tenderloins were great and the Maggiano's salad, you can't go wrong. Oh and the mushroom ravioli outstanding.
(3)Brenda H.
This place is so yummy!! I never have a bad meal here. The staff is very attentive and accommodating. They even have the special where you being home a classic pasta when you order a classic pasta. My fiancé and I travelled home to CA with pasta and gnocchi. How could you beat that?!?!
(5)Robert T.
Typically I'm not a big fan of chain restaurants, however the meal here was good. They have a good size menu with all the Italian classics. When you leave they give you a cold pasta dish to take home. Honestly I have had better dinners at this chain than some of the fancy Italian places. Give it a shot!
(4)Cheryl G.
Maggiano's is a chain restaurant that seems like it is locally owned, even though it is not. The decor is very classy, complete with dim lighting, classic looking menu boards on the walls -- the works. We had a very short wait (maybe 5-10 minutes) and the food was great. Even my husband, who isn't normally a Maggiano's fan, liked his salad. We had the flatbread pizza appetizer as well, which was delicious. This Maggiano's is attached to Beachwood Place, so there is plenty of parking, but they also have valet parking available. My only complaint was while our waiter was friendly and polite, he seemed very distracted and we had to ask him several times for simple things like napkins, the check, etc. Overall, Maggiano's is a great choice for a semi-fine dining experience.
(4)Richard O.
You will love this place! There Maggiano's salad for two os awesome. We never ever have a bad meal here. The owner Teri is very personable and treats you like royalty.
(5)Michael C.
Fancy Buca di Beppo
(2)Roxanne O.
I went to Maggiano's last Friday for a gluttonous feast. Why gluttonous? The portions are almost comically large and the nutritional content of the menu items isn't posted on their website. I try to avoid chain restaurants that don't post calorie counts, but my boyfriend really wanted to go there. I had the eggplant Parmesan. The portion really was as big as my head. But it was delicious. I've had this dish there many times and it has always been really good. My boyfriend had the gnocchi. Another one of my meatless faves. His portion was also really large, and despite the heaviness of the dish, he was able to eat the whole thing. Our waitress and the service we received was just OK. It took awhile to get drinks and we weren't asked if we wanted dessert. Although the food was good, I think I'd rather support a local Italian restaurant instead of a chain. However, if you're dining with a large group, the family style meals are a good way to go. I've gone with work groups before and this has been a good way for everyone to get more than enough food at a fixed price.
(3)Rich G.
Great food, great service, great atmosphere. Have been there on numerous occasions and the food is always consistently great. Highly recommend.
(5)Mrs. S.
the most accomodating gluten free menu on the planet.
(5)